Diamond Magazine Edition 33 - July & August 2025

Gatwick Express: the smooth way to start your summer holiday

Glide into Gatwick stress-free – now even easier with the app

Jetting off on a summer escape? Whether you’re heading for golden beaches, city breaks or countryside retreats, there’s a smarter way to start your journey – with the Gatwick Express app. Designed to make travel simpler than ever, the app puts speedy, stress-free holiday planning in the palm of your hand..

Plan, book and go – all in the app

With just a few taps, you can check train times, book your journey and keep tickets safely stored on your phone No queues, no paper, no hassle Just tap and travel, knowing you’re on your way to the sun in comfort

Get there in just 31 minutes

It takes just 31 minutes to get to London Victoria or Gatwick Airport with Gatwick Express. No need to worry about traffic jams, breakdowns or other hiccups on the road And with two direct trains per hour, you won’t be waiting around

Bags of room for your luggage

Beach bags, buggies or backpacks – whatever you’re packing, there’s plenty of space on board to store it, so you can settle in and unwind

Smooth, savvy travel

Skip the expensive taxi and forget paying for airport parking Plus, there are plenty of ways to save on your fare too – like booking direct to save 10% or saving 1/3 on group travel with GroupSave And remember, kids travel for £2 and under 5s are free - perfect for family adventures

Straight from train to plane

Step off the train and into the terminal. No extra transfers needed. You’re ready to check in!

Start your summer the easy way – download the Gatwick Express app now or visit gatwickexpress.com

Welcome !

Welcome to the July/August Edition Diamond Magazine. As I’m writing we are all melting in the heat of Summer I’m not complaining though, when I see the extreme heat in Spain and Portugal tipping 46 degrees! All of a sudden, in comparison our 31 degrees seems rather chilly!

Last month at our AGM, I announced a recent and very exciting development born of the work we are doing as part of our merger with GDi, in establishing an All-Party Political Group to focus on the Gatwick Diamond and the leading business sectors in our region. With the ambition of extending our voice and garnering support from Westminster, the APPG is a real opportunity to put the Gatwick Diamond firmly on the political map

Also at our AGM, we were privileged to have Cllr Paul Marshall, Leader of West Sussex County Council as our keynote speaker, giving us an update on the Government’s Devolution Priority Programme and Local Government Reorganisation, focusing on the implications for the West Sussex economy. We welcomed some new and exciting additions to the gdb Council who you can see along with our previously Elected Council Members on our website, with the addition of our co-opted members coming soon We are incredibly fortunate to have their support and the wealth of experience and knowledge they bring to benefit gdb and gdb members

Our Front cover of this edition showcases our friends at Fastsigns who have just celebrated their 30 anniversary. Harriet and I had the pleasure of attending their birthday celebrations recently where the number of guests joining them to celebrate, paid testament to the amount of hard work they have put in to building their business and engaging with the local community.

On page 4, our Member Spotlight shines on Helen Pomery, Director of the beautiful Tottington Manor & TERRA Restaurant Located in the South Downs National Park - with great food, great service and beautiful views, if you haven’t been yet it’s certainly worth a visit!

A big thank you goes to award winning Chess Dynamics for their sponsorship of this edition. Take a look at pages 16 & 17 to read about the values that have helped them grow from a niche supplier into a trusted name in global defence circles

And talking of Award winners, a gdb member and supporter for almost 20 years was awarded an MBE in His Majesty, The King's 2025 Birthday Honours List for achievements and services to Business and to Charity Our huge congratulations go to Matt Turner MBE, CEO & Founder of Creative Pod. Read about Matt’s experience on page 25

A final word of thanks to the incredible gdb Team who have really stepped up again over the past few weeks as we bid a fond farewell to Ciaran following the completion of his Apprenticeship at the end of last year, and we focus on recruiting for team member number 6

Our thanks as always to all of you who have contributed your news, inspiring stories and advice to this edition.

Happy reading and I wish you all a wonderful Summer!

Sally Brown General Manager

Sally Brown

Gatwick Diamond Business

Member Spotlight

Name:

Business name:

Member since:

Description: Helen Pomery

Tottington Manor & TERRA Restaurant 2023

AnEventsVenueandRestaurantcentrallylocatedinthe SouthDownsNationalPark,20minutesfromCrawley&BrightonAARosette TERRARestaurantserveslocallysourcedBritishinspiredMenu wwwtottingtonmanorcouk

Whatappealedtoyouaboutjoininggdb?

WearecentrallylocatedintheSouthDownsNationalPark,just 10minutesfromtheA23atPyecombeand10minutesfromthe A27atShorehamandanideallocationforbusinessmeetings andevents,whichfitsperfectlywiththeSouthernhalfofthe GatwickDiamond,with4meetingrooms,PrivateDiningand12 bedroomswewantedtomakesurethatthelocalbusiness communityknewwherewewereandhowwecouldhelp,joining gdbseemedanobviouschoicetocreatethoseconnections.

Whatwasthethingthatsurprisedyouaboutgdb? gdbhasawholespectrumofbusinessesasmembersallwho couldbepersonalguestsofTottingtonManororbusiness guests,soitisalwayssurprisingwhenattendingnetworking eventswhichwaytheconversationgoes,we’veseenmembers inforbusinessmeetings,privatediningwithclientsandevena wedding!

What’sthebiggestbenefityou’vegainedfrombeinga gdbmember?

WetookoverTottingtonManorinSpring2021,andgdbhas reallyhelpedusconnectwiththelocalbusinesscommunity, whichhashelpedusrefineourofferingsothatitnowideally suitswhatalotofbusinessesarelookingfor.Thishasbeen achievedthroughcasualchatsovercoffee,lunch&BBQ’s.

Howhasbeingamemberofgdbimpactedyour business?

ItallowsustoattendavarietyofeventsfromtheMembers meeting,NetworkingatEase,DiamondLunches,Expert ConferencesandtheAwardsandthroughthisnetworkingithas allowedustobuildrelationships,createawarenessofourbrand andofferingatapersonallevel Asahospitalitybusinessweare allaboutthepersonaltouch,soitworksperfectly gdbhostsavarietyofevents–what’syour favourite?

IjustloveNetworkingatEase,notjustbecauseithasbeenheld atTottington(IactuallyreallyenjoygoingtoWiltonPark,their foodisbeautiful)butbecauseitprovidesacalmandrelaxed environmentandyougettofindoutmoreaboutthepeopleyou arewithasitssetinsmallergroupsthatchangeateachcourse

Whatmakesgdbdifferentfromothernetworking groups?

Itisboththevarietyofeventsandthedependabilitythatthe eventswillhappen,Idon’tgetupearlyinthemorning becauseTottingtonManorandTERRARestaurantoperate lateintotheevening,somanyoftheotherbusiness networkingeventsdon’tsuitme Ijustlovethefactthatone monthI’matahotelneartheairport,thenI’mina countrysidehotelforafternoontea,WiltonParkforalunch andthenofftotheracesandIcantelltheofficethatI’m working,whichIamofcourse!

What’syourtoptipformakingthemostof networking?

Beyourauthenticself,Ifirmlybelievethatpeoplebuyfrom peopleandparticularlyinhospitalityitisaboutdeveloping relationshipsandtrust,whetheritbeaSeniorLeadership Retreat,animportantClientDinneroreventhemost importantdayofyourpersonallife,guestsneedtotrustthat wewillnotonlydeliverwhatwesaywewill,butwewill exceedexpectations.EmailandZoomjustdon’tdeliverthat, andneitherdoesaplannedsalesmeeting.Atnetworking expecttheunexpectedandbepatient

Asidefromtheevents,whatothervaluedoyouget fromyourgdbmembership?

Connectionsandrelationships,friendswhoIcancallfora chatwhenIneedsomeadviceorjustachataboutthe challengesweallfaceeveryday Asabusinessleaderthere arefewpeoplewithinmyownbusiness,asidefromSteveof course,whoIcanuseasasoundingboardforideasoran opportunitytoletoffsteam.Equallywhenthosecurveballs comeatyou,IcanjustgotomyLinkedIncontactsand normallyfindsomeonewhocanhelpus,allthathascome fromnetworkinglocallywithgdb

Asasustainablebusinessitisreallyattheheartofourvalues toworkwithlocalbusinessesacrossSussexfromour ingredientsupplierstoourtradestoensurethatweplayour partinsupportingtheeconomicsustainabilityofthearea, particularlyacrosstheruralareasoftheSouthDowns NationalPark,whichprovidesusoutstunningbackdrop.

Helen Pomery

FASTSIGNS CRAWLEY CELEBRATE 30-YEAR

ANNIVERSARY

FASTSIGNS Crawley recently marked 30 years of business with a celebration held at their Centre on Manor Royal which showcased the company’s impressive three-decade journey and the relationships it has built within the local business community

Attendees from across the region gathered to honour the businesses achievements As well as clients, friends and family, guests included the mayor, the leader of Crawley Borough Council Michael Jones and deputy leader Atif Nawaz.

Representatives from the Manor Royal BID, Gatwick Diamond Business and Crawley Town Football Club were also present

we’ve received over the years. This milestone is not just a celebration of our journey, but a testament to the power of local collaboration and the vital role long-standing businesses play in strengthening community identity” Melanie also acknowledged the current team, recognising Isobel Martin, Michele Hendry and Athena Kolyos for their unwavering commitment, hard work and loyalty, which has played a key role in the company’s ongoing success

There was a real sense of community spirit as everybody came together to celebrate the anniversary which also celebrated the 30-year partnership of Alan White, Jose Martinez and Melanie Martinez The trio have played a pivotal role in shaping and steering the company from its earliest days to thethriving business it is today

Melanie Martinez, director and owner at FASTSIGNS Crawley said “We’re extremely grateful for the support

For more information on FASTSIGNS Crawley visit www.fastsigns.co.uk/crawleyor pop by and see them at Unit 15 Lloyds Court, Crawley RH10 9QX

Trusted for over 10 years, Carly Robson-Cole wins Bright & Beautiful Franchisee of the Year

Bright & Beautiful are proud to announce that Redhill franchisee; Carly Robson-Cole, has won Franchisee of The Year for 2025 Carly was awarded this title at franchisee retreat hosted by Neighbourly® UK, bringing together business owners from the six Neighbourly® brands, to network, enjoy inspirational talks and to celebrate achievements Awards were given to various franchise business owners as recognition for their hard work over the past year

Bright & Beautiful Redhill is part of the Bright & Beautiful network of 80+ franchise business owners offering Premium Housekeeping services across the UK

Carly has spent the last 10 years developing her business and has continued to grow year on year.

In addition to her incredible team culture, the growth of Bright & Beautiful Redhill has been outstanding, year on year growth, strategy, and investment to take her business to the next milestone and beyond

“Carly is a positive brand ambassador, follows the model and is huge contributor to our Franchise Advisory Board and invests her time into new locations that have joined our brilliant network ” Said Jo Vorwerg, Managing Director “Carly inspires her team daily, creating a team culture that has led to over 60 excellent reviews on Google.”

Carly has also recently been nominated for the SME Surrey Business awards 2025, currently holding a place in the final line up to be awarded Business Woman of the year. Her positive outlook and dedication to franchising has supported this amazing growth, and we can’t wait to see what the next 10 years holds for Carly and her business.

www.brightandbeautifulhome.com/loc ations/redhill

Carly Robson-Cole and James Robson

Sally Brown, Melanie Martinez & Harriet Tarnoy

Jose Martinez, Melanie Martinez, The Mayor Councillor Sharmila Sivarajah & Alan White

Council leader Michael Jones, Melanie Martinez & Atif Nawaz

The DigiDownload

The digital industry never stands still and the last couple of months have been no exception From shifting regulations to game-changing AI developments, UK businesses are navigating a rapidly evolving tech ecosystem Here are the standout headlines that have been on our minds the last couple of months that every business owner should have on their radar

AI Regulation Edges Closer to Reality in the UK

The UK government has taken a firmer step towards regulating artificial

intelligence with the release of its AI Regulation White Paper: Update Paper in May The update outlines plans to empower existing regulators, such as the ICO and CMA, to apply AI principles within their sectors, rather than creating a new, centralised AI watchdog Businesses should begin preparing for increased scrutiny around transparency, data handling and algorithmic fairness

TikTok Shop Booms – but Questions Remain

TikTok Shop has seen explosive growth in the UK, particularly among younger consumers Over 10,000 UK businesses are now using the platform to sell products directly through shoppable videos and livestreams However, concerns persist around product quality and consumer protection The CMA has announced it is keeping a close eye on the platform amid fears it could mislead users or host counterfeit products.

UK Introduces Digital Markets, Competition and Consumers Act The long-anticipated Digital Markets, Competition and Consumers Act became law in May, aiming to curb the power of tech giants like Google, Meta and Amazon The legislation introduces new rules for "strategic market status" firms and gives the CMA more power to impose fines for unfair practices SMEs stand to benefit from a more level digital playing field and increased protections online

The pace of digital change isn’t slowing down, it’s accelerating From emerging AI oversight to shifts in online commerce and competition law, the message is clear: adapt or get left behind For UK businesses, now is the time to lean in, stay curious and embrace innovation. The businesses that thrive won’t just keep up with the digital tide, they’ll ride the wave

www.digibubble.co.uk

Denbies Wine Estate Ltd Has Achieved a King’s Award For Enterprise

Denbies Wine Estate Ltd is one of 197 organisations nationally to be recognised with a prestigious King’s Award for Enterprise. Announced on Tuesday 6 May, Denbies Wine Estate Ltd has been recognised for its excellence in Sustainable Development

Employing 162 people, Denbies Wine Estatewasfoundedin1986andisone of England’s largest single estate vineyards Nestled in the heart of the Surrey Hills National Landscape, the estate encompasses 400 acres of vineyards and woodland and offers captivating views over the North Downs

For over 25 years, Christopher White, CEO, has owned and operated the estate Under his leadership, Denbies has become one of the most successful wineries in the UK, producing a wide range of awardwinning English still and sparkling bbbb

wines. A pioneer in English viticulture and a local centre of excellence for winemaking in the South of England, Denbies has won numerous national and international awards for its wines Its range of wines includes, still and sparklingwhite,redandrosé

‘We are honoured and delighted to receivetheprestigiousKing’sAwardfor Enterpriseinrecognitionforexcellence in Sustainable Development The King’sAward is recognised as the highest level of achievement and consolidatesourrecentaccreditations

forsustainability Wecontinuetoinvest and advance our commitment and responsibility to the environment’ ChrisWhite,CEO,DenbiesWineEstate Ltd

The King’s Awards for Enterprise, previously known as The Queen’s AwardsforEnterprise,wererenamedin 2023toreflectHisMajestyTheKing’s desire to continue the legacy of HM Queen Elizabeth II’s by recognising outstandingUKbusinesses.TheAward programme,nowinits59thyear,isthe mostprestigiousbusinessawardinthe country, with successful businesses abletousetheesteemedKing’sAwards Emblemforthenextfiveyears. ApplicationsforKing’sAwardsfor Enterprise2026openon6thMay2025 Formoreinformation,visit

www.gov.uk/kings-awards-forenterprise

Diamond Magazine

Local Changing Places Campaign

Outreach 3Way, a charity based in Ifield, provide support for people with learning disabilities and autism Outreach 3Way have an Every Body Counts Committee, chaired by the people they support for the people they support, providing opportunities for them to use their skills and talents to improve their lives and the lives of other people

Heather, the Inclusion Lead for the Every Body Counts Committee, is spearheading a local campaign on the back of the Changing Places campaign to raise awareness of the lack of accessible Changing Places locally

Changing Places toilets provide extra equipment (a bench and a hoist) and space to allow disabled people to use the toilet safely

Too often, because there aren’t enough Changing Places Toilets available,

people with severe disabilities face the option of not leaving their homes.

The people supported at Outreach 3Way, their families and support colleagues are limited when going out, they need a Changing Places toilet If there aren’t any available, they may not be able to go.

Only 15 restaurants in the UK have a registered Changing Places toilet Only 5 cinemas in the UK have a registered Changing Places toilet

There are no bowling alleys in the UK with a registered Changing Places toilet

To find out more about the Changing Places campaign visit: www changingplaces.org.

Please take time to consider, can you help? Could your place of work have a Changing Place? Are you able to write to your M P to support Heather’s campaign? Could you help contact local businesses for their support? Please share, it is surprising how many people are not aware of Changing Places

For more information please contact hannah duffy@dimensions-uk org

Richard Place Dobson Announces Charity Partnership with Home-Start UK Crawley, Horsham & Mid Sussex for 2025

Richard Place Dobson is proud to announce that our chosen charity for the 2025–2026 period is Home Start UK Crawley, Horsham & Mid Sussex, a vital organisation committed to supporting families with young children through some of life’s most challenging circumstances

Supporting Families, Strengthening Communities

The Crawley, Horsham & Mid Sussex branch provides vital support to parents facing isolation, financial difficulties, health issues, or the everyday demands of raising children Through a dedicated team of trained volunteers, Home Start offers tailored emotional and practical support directly within the home, helping families find strength, resilience, and connection when they need it most

The work of Home Start UK is grounded in the belief that early intervention and compassionate bbbb

- 2026

support can transform a child’s start in life This aligns closely with our values at Richard Place Dobson, making this partnership a natural and meaningful fit.

A Year of Fundraising and Community Spirit

Over the coming twelve months, we at RPD will be rolling out a full calendar of fundraising initiatives designed not only to raise money but to create community spirit among our team, clients, and partners Planned events include:

● Quiz Night – An evening of friendly competition and entertainment

● Footgolf Tournament – A lighthearted and inclusive event for families and colleagues

● And More – Additional campaigns and surprise activities throughout the year

Each event represents an opportunity to come together in support of a worthy

worthy cause, while having fun and building stronger bonds both within and beyond our firm

A Partnership Made Possible by the RPD Foundation

We extend our sincere gratitude to the RPD Foundation for its ongoing support in enabling this charitable partnership Their commitment and additional support for our chosen charity ensure we can amplify the reach and impact of Home Start’s work across our region

www.placedobson.co.uk

Cleankill staff put their best feet forward for charity

Big-hearted Cleankill Pest Control staff have been walking, or are planning walks, to raise money for worthy causes

A stellar group of individuals have got together in aid of raising money for a much-loved Cleankill Pest Control employee who sadly passed away this year

Tony’s wife Sarah got together a team of his friends and family (nicknaming themselves Tony’s Supergirls) to take part in the midnight walk on the 7th June to raise money for St Catherine’s Hospice.

St Catherine’s Hospice in West Sussex cared for Tony in his final stages of his fight against cancer His friends and family have said the care and love the hospice gave to Tony and his family was “unbelievable and fantastically lovely”

Tony was a loving husband, brother, uncle, amazing friend and incredible father to three boys. He worked for Cleankill for over 10 years Tony’s Supergirls also took on the 13-mile route on June 7th

In the meantime, two Cleankill colleagues have been raising money for the Royal Marsden Administrator Stephanie Douch and Surveyor Josh Bates both walked the 15 miles between The Royal Marsden in Chelsea and the Royal Marsden in Sutton

Josh explains: “In an attempt to give back and help those who have it a lot worse, myself and my best friend James Sanger-Brown completed the walk to thank the staff who have looked after me over the past year ” Josh and James raised their target amount of £650

Stephanie walked with her brotherin-law and sister-in-law to raise money for her father-in-law who is being treated at the Marsden for prostate cancer She said: It’s the first time I’ve done anything like that and it was quite a challenge, especially as it was the hottest day of the year so far!” The team raised an incredible £1,350

Award-winning Cleankill Pest Control offers commercial and residential pest control services

www.cleankill.co.uk/

Mandy Settle Promoted to Partner as Moore Kingston Smith strengthens Surrey presence with Shipleys LLP merger

Moore Kingston Smith is proud to announce the promotion of Mandy Settle to Partner, recognising her outstanding contribution to clients and her deep sector expertise in Manufacturing and Real Estate & Construction With over 20 years’ experience spanning audit, accounts, corporation tax compliance and business advisory, Mandy’s appointment highlights the firm’s ongoing commitment to developing talent and delivering exceptional service.

Mandy works with clients across all stages of the business lifecycle, from start-up and growth to eventual sale or wind-down - offering practical, tailored advice at every step Her cross-sector experience enables her to help businesses overcome challenges unique to their stage of development Clients consistently praise Mandy’s approachable manner

and the time she invests in building trusted, long-term relationships. Known for her ability to explain complex financial issues in an accessible way, she empowers clients to make confident, informed decisions.

Her promotion comes at a significant moment for the firm, as it completes its merger with Shipleys LLP, expanding Moore Kingston Smith’s footprint across Surrey The integration of Shipleys’ Godalming office with the firm’s longstanding Redhill base enhances its ability to deliver high-quality, personalised services to businesses across the county.

Announced in October 2024, the merger has seen teams from both firms working closely to integrate perations smoothly The final steprebranding under the Moore Kingston

Smith name - takes effect from 6 May 2025

Ian Matthews, Lead Partner of the Redhill office, commented: “Mandy’s promotion is well deserved and reflects the deep trust she’s built with clients over many years As we move forward with our integration with Shipleys LLP, Mandy’s leadership and experience will position us strongly to help businesses thrive across Surrey ”

www mooreks co uk

Innovation in Utilities: CPD Event Hosted by Focus Consulting

Focus Consulting recently hosted a vibrant and insightful CPD event, sparking fantastic discussions across the utilities sector Held on 15 May 2025 at the scenic Bolney Wine Estate in Sussex, the event brought together consultants, technical specialists, and senior decision-makers to explore how innovation and sustainability are shaping the future of commercial buildings in the utilities industry.

Co-presented by Iain Staines, Director at Focus Consulting, and Dr Dianne Bowles of XDA Consulting, the morning sessions focused on digital innovation, regulatory updates, and sustainability Iain shared practical insights into how drones and AI are transforming condition audits. These technologies enable data-driven maintenance planning, support compliance, and help bbbbbbb

reduce long-term repair costs

Dr Bowles, a BREEAM Accredited Professional and expert in thermal modelling, offered clear and actionable guidance on enhancing energy performance She discussed how BREEAM assessments, SBEM calculations, and EPC planning contribute to long-term value and carbon reduction in commercial properties

After a productive morning of learning and discussion, attendees enjoyed a relaxed lunch, guided vineyard tour, and wine tasting session The informal setting created the perfect atmosphere for networking, ideasharing, and collaboration

Feedback from attendees was overwhelmingly positive Many praised the relevance of the topics and the open, collaborative environment. Several expressed interest in future CPD events focused on digital transformation, compliance, and best practice within the built environment

This event reflects Focus Consulting’s commitment to knowledge-sharing, sustainability, and innovation in the property and construction sectors

www.focuscs.co.uk

Mandy Settle

Facing the Future: Major Inheritance Tax Changes

Less Than a Year Away: Businesses Urged to Act Now

The UK’s Inheritance Tax (IHT) regime is set for major reform following the Autumn Budget 2024 Although currently only around 4% of estates are subject to IHT, this is expected to rise by 50%, with over 37,000 estates affected by 2027

What’s Changing?

IHT applies to the value of an estate at death, including property, possessions, and certain gifts made within seven years prior The first £325,000 (the "nil rate band") is exempt, with the remainder typically taxed at 40% From April 2026, key reliefs will be scaled back, drawing more estates into the tax net, alongside potentially affecting business succession

1. Business & Agricultural Property Reliefs

Currently, Business Property Relief (BPR) and Agricultural Property Relief (APR) can offer up to 100% exemption From April 2026, relief bbb

will be capped at 50% above set thresholds, effectively introducing a 20% tax on the excess value

2. Pensions

From April 2027, unused pension funds will be included in IHT calculations, potentially incurring a 40% tax Individuals should seek a holistic review of their wills, tax and estate planning urgently.

3. AIM Shares & Trusts

Relief for shares on the Alternative Investment Market (AIM) will be limited to 50% and excluded from the new £1 million cap Trusts created after 30 October 2024 by the same person will share this cap, limiting their IHT efficiency

Act

now

These changes mark a clear tightening of IHT rules Businesses and families with significant assets should review their position now.

Irwin Mitchell LLP’s Private Client Advisory tax team has published a detailed report on the upcoming reforms Access it here: https://bit ly/3FDjOae There is an opportunity to put planning in place to mitigate the effect of the changes with expert advice

For advice, contact Lucy Erdman-Samy at Irwin Mitchell LLP, Lucy.ErdmanSamy@irwinmitchell com

Employment Rights Bill: Key Changes Ahead for SMEs

Small and medium-sized business owners should take note: the Employment Rights Bill is set to bring significant changes to UK employment law. Currently under review by the House of Lords, the Bill is expected to receive Royal Assent this summer Initial changes will come into effect this autumn, with further reforms scheduled for April 2026 and beyond.

Now is the time for employers to assess the potential impact on their operations and begin preparations. The Bill outlines ten major updates that will directly affect your responsibilities as an employer:

1 0 Unfair Dismissals: Introduction of day-one unfair dismissal rights and a mandated initial period of employment.

2. Tribunal Claim Limit: Extension of the claim limit from three months to six months

3 SSP from Day One: Statutory sick pay available from the first day of absence

4. Guaranteed Contracts: Implementation of guaranteed contracted hours for zero-hour and agency workers

5 Protection from Harassment: Obligation for businesses to protect employees from third-party harassment.

6. Parental and Bereavement Rights: Provision of paternity and adoption leave from day one, along with bereavement leave for all employees.

7 Flexible Working: Establishment of flexible working as the default option, unless refused on specific grounds

8 Collective Redundancies: Prohibition on dismissing employees for refusing contractual changes

9 Trade Union Reforms: Facilitation of easier union membership and organisation within workplaces

10. Fair Work Agency: Creation of a new enforcement ombudsman to investigate and act against breaches of employment rights

To stay ahead, review your policies, update contracts, and schedule management training Early preparation will ensure a smooth transition and continued compliance.

www.hrdept.co.uk/sussexbythesea

Lucy Erdman-Samy

Let’s Do Business Finance First to Gain Accreditation for Community ENABLE Funding

Let’s Do Business Finance, a social enterprise based in East Sussex, is the first UK lender accredited under the British Business Bank’s new Community ENABLE Funding programme This accreditation unlocks an extra £6 million in lending capacity to support more small and medium-sized enterprises (SMEs) across the South East, East of England and London over the next two years

As a Community Development Finance Institution (CDFI) and Responsible Finance provider, Let’s Do Business Finance offers funding to businesses that struggle to secure finance from mainstream banks especially those in disadvantaged areas or led by underrepresented groups, including women and ethnic minorities

Launched in November 2024, the Community ENABLE Funding bbbbbb

programme strengthens the capacity of social lenders like CDFIs to increase access to finance for SMEs The initiative supports businesses that drive job creation, local economic growth, and social impact.

Small Business Minister Gareth Thomas praised the initiative, saying it supports the government’s growth agenda: “We are determined to support the growth of community banks that want to lend to small businesses. In countries

like the US they play a key role in SME lending and have the potential to do significantly more here in the UK.

That is why the Community ENABLE Funding programme is such an important initiative, supporting the UK’s CDFI sector ”

Managing Director of Let’s Do Business Finance Sean Dennis said the funding boost would expand their reach: “Access to finance is essential for SMEs to thrive This support enables us to help more businesses, particularly in underserved communities.”

As the first to gain this accreditation, Let’s Do Business Finance is set to deploy £6 million in new loans, helping tackle persistent barriers to funding and fostering inclusive business growth

Visit www.letsdobusinessfinance to find out more

Looking for team building with a difference – how about the races?

Jacqui Hill explores why a day at the races is a safe bet for a winning event

Traditional team-building activities can sometimes feel forced but a race day offers a thrilling yet relaxed setting where colleagues can connect in a natural and enjoyable way At Plumpton, we have 80 acres of private grounds in a picturesque setting - the ideal escape from the office

Here’s what a corporate day at the races offers

Excitement and engagement: A racecourse has an exhilarating atmosphere. Whether it’s studying the form, placing a friendly bet or cheering on a horse, there’s always something to keep the team engaged Inclusive and accessible: A day at the races caters to all levels of interest, whether guests are seasoned racing enthusiasts or first-timers. It’s a great way to bring together teams of different backgrounds and departments

Networking and socialising: The relaxed setting encourages interaction beyond the office. Teams can enjoy drinks, fine dining and casual conversation in an environment that promotes camaraderie

Healthy competition: The friendly rivalry of horseracing fosters team spirit and conversation.

To ensure your day is a winning experience, Plumpton’s corporate events team shares some tips: Choose the right package: Select the perfect package for your team

Private hospitality

Create an itinerary: While race days have a structure, adding elements such as a welcome speech, awards for best-dressed guests and team challenges can enhance engagement

Business and pleasure: If the event involves clients, balance socialising with networking opportunities to maximise relationship building.

Whether you’re looking to inspire, motivate or thank your team, a day at the races delivers an unforgettable experience that will have everyone talking long after the final furlong

www.plumptonracecourse.co.uk

Gatwick Diamond Business

Why are customers turning to Business Leasing for their new vehicles?

With the recent changes in corporation tax, many business owners are searching for new ways to maximise their tax efficiency

Business leasing has emerged as a popular option, offering a practical and financially savvy solution.

By leasing vehicles through the business, owners can potentially claim part or even 100% of the monthly payments against their taxable profit, depending on the vehicle's emissions and model This ability to offset costs has become particularly attractive, especially with

the rising expenses associated with vehicle ownership.

Many of our clients have expressed concern and dismay over these tax changes However, leasing has provided a flexible alternative that can also help modernise a fleet without the large upfront costs associated with purchasing vehicles outright Whether it’s electric, hybrid, or commercial vehicles, leasing enables businesses to stay up to date with the latest models and technologies while keeping cash flow under control

Furthermore, leasing agreements often include maintenance packages, reducing unexpected costs and ensuring vehicles remain in top condition For businesses that need reliable and efficient transport, this is a significant advantage

In short, the shift towards business leasing is not just a response to tax changes but a strategic move that aligns with the evolving needs of businesses It allows companies to remain agile, cost-effective, and environmentally conscious in an everchanging marketplace For business owners grappling with tax changes, leasing could be the smart solution they’ve been looking for

Our team can provide tailored advice and walk you through your options, ensuring you find the perfect leasing solution to meet your needs. Get in touch today to see how business leasing could work for you

www.harwoods.co.uk

The Prospect Experience - The Missing Link

You’ve worked hard to build a great customer experience - but what if prospects never get far enough to see it?

That’s the reality for many businesses A huge part of the customer journey is often neglected: the prospect experience - the bit that happens before someone becomes a customer

People form opinions fast. They’re not just judging your servicesthey’re assessing whether they trust you, feel heard, and believe you’ll deliver And that all happens during the very first enquiry

At insight6, we mystery shop the prospect experience across sectorsfrom legal firms to schools, visitor attractions to retailers One law firm believed they were replying to web enquiries “within the hour ” The truth? Their average response time was over 4 days

And it’s not just about speed. It’s about tone Helpfulness Personalisation Ease of interaction Every moment sends a message - and if those messages don’t align with bb

your values, prospects won’t stick around

5 Prospect Experience Pitfalls to Avoid:

1 Delayed Responses – Waiting hours (or days) to reply sends the wrong signal.

2.Generic Replies – A templated email without warmth kills the conversation

3 No Follow-Up – Failing to check in misses the chance to convert interest into action

4.Inconsistent Handling – Different teams responding in different ways confuses prospects

5 No Ownership – When it’s “nobody’s job,” it quickly becomes nobody’s priority What Can You Do?

Test it – Enquire as if you were a customer What’s the experience like?

Measure it – Use mystery enquiries to identify gaps

Paul Matthews

Own it – Make the prospect experience someone’s responsibility

Trainyourteam–Smallchangesin tone,speed,andstructuremakea bigdifference

CXTopTip:Don’tlosefutureclients beforetheybegin

Theprospectexperienceisthereal battlegroundtowinnewbusiness

Make sure it’s delivered well consistently

paul.matthews@insight6.com 07710394729|insight6com

Event Sponsors

th

On Friday 20 June, over 100 attendees came together at Roffey Park Institute for the gdb Diamond Experts Conference 2025, an event designed to showcase the diverse strengths of the Gatwick Diamond business community and to bring businesses from across the region together to learn and network.

Following a warm welcome address from Dr Arlene Egan, CEO of Roffey Park Institute, Matt Saunders, Managing Director of Storm12 and Dee Mathieson gdb Chairwoman, delegates attended four presentations, expertly led by our keynote speakers

Sessions included Matt Garman on ‘An Unconventional Approach to Leadership Learning’, ‘AI-Powered Energy: Turning Costs into Cashflow for UK Businesses’ with Paul Gregory, ‘Using Generative AI Properly’ with Paul Levy and ‘Conversations aren’t soft skills, they’re revenue channels’ with Stefan Thomas

These talks provided attendees with fresh perspectives on leadership, the benefits and drawbacks of AI, networking skills and the opportunities in energy All brilliantly compered by Joe Cheal of Imaginarium Learning and Development

The positive energy flowed as everyone enjoyed the opportunity to network and have more in-depth conversations whilst visiting the various Diamond Expert trade stands and then to round off proceedings, everyone enjoyed a delicious BBQ lunch in the courtyard

The gdb team would like to extend their thanks to all of our speakers, trade stand holders, Event Sponsors (Indigo Tax and Accountancy and Irwin Mitchell) We really appreciate those who attended taking the time to complete our feedback survey, which will assist us in planning for future events

Chess Dynamics: The Local Tech Company

Quietly Powering Defence and Security

When people think about defence companies, they often picture global giants with thousands of employees But some of the most important work is done by smaller British firms like Chess Dynamics, a local business making a big impact.

Headquartered in Horsham, Chess Dynamics designs and builds advanced camera and tracking systems that help protect armed forces and critical infrastructure Whether it is helping naval ships keep watch at sea or detecting drones on a battlefield, their technology helps keep people safe quietly and effectively

What Does Chess Dynamics Do?

Chess Dynamics creates high-tech camera systems, sensors, and software that can spot, track, and follow fast-moving objects such as drones, vehicles, or boats even in challenging conditions like fog, darkness, or cluttered environments.

These systems are often used by:

The British Army to detect threats on the ground

The Royal Navy to monitor surrounding waters and control weapon systems

Overseas allies who need reliable surveillance for defence and security

Their technology is used on both land and sea, and everything is designed and built in the UK mostly from their sites in Horsham (head office), Plymouth (naval systems), and Wokingham (software and AI)

Highlighting Chess Dynamics’ achievements in the past year:

New Navy System Orders: In June 2025, a modern, digital version of their Sea Eagle system a special camera and sensor suite used on ships secured its first customer. It’s a big win that confirms the growing demand for Chess’ latest innovations

Trusted by the UK Government: Chess is part of projects led by the Ministry of Defence One example is their role in a high-tech decoy launcher, designed to protect Royal Navy ships from missile attacks

Smart Software Tested in Military Trials: In May this year, Chess Dynamics’ AI-powered tracking software performed impressively during government tests showing it could lock onto targets quickly and accurately in real-world scenarios

Recognised by Gatwick Diamond Business: In 2024, Chess Dynamics was proudly named Manufacturing Business of the Year at the Gatwick Diamond Business Awards. And in 2025, won Business of the Year (over £1mn turnover) – a huge achievement!

A Business with Purpose

Despite being an SME (around 250 employees), Chess Dynamics plays a vital role in the UK’s defence sector It can move faster than larger companies, tailoring solutions to the specific needs of its customers

Its in-house software team Vision4ce builds powerful programs that help make sense of complex visual data in real time Whether it's spotting a drone flying low or tracking a fast boat in busy waters, their technology helps operators respond confidently and quickly

Chess Dynamics isn’t just about technology It also takes pride in its role as a responsible, local employer that gives back.

Volunteer Week Activities: Staff across all three UK sites got involved in community volunteering during National Volunteers’ Week in June 2025 from helping at a local foodbank in Horsham to helping out at a city farm in Plymouth

Green Goals: Chess is officially carbon neutral, which reflects its commitment to sustainability and aligns with their values of fostering a positive global impact Supporting Education and Veterans: Chess works closely with schools, colleges, and universities to encourage young people into engineering It also supports the Armed Forces Covenant and raises money for military charities like SSAFA.

Powered by People

But what really sets Chess apart is its culture The company is proud of its diverse workforce and inclusive environment In June 2025, for example, they marked International Women in Engineering Day by spotlighting one of their female engineers, project lead Helen Warne

The company encourages bold thinking, teamwork, and integrity values that have helped it grow from a niche supplier into a trusted name in global defence circles

Chess Dynamics is proof that innovation doesn’t need to come from a multinational corporation This Horshambased SME is designing and building high-tech equipment that keeps people safe all while supporting its local community, protecting the environment, and investing in the next generation of talent

With strong roots, a clear mission, and growing recognition, Chess Dynamics continues to show what British engineering can achieve.

To learn more about Chess Dynamics and its career or collaboration opportunities, visit chess-dynamics com

Help to Grow course returns to Crawley

Help to Grow from the University of Brighton has helped almost 300 business leaders with their mini MBA style training programme including our own Sally Brown.

Delivered by the University of Brighton, Help to Grow ran a cohort with businesses in the Gatwick bbbbbbb

Diamond area last year and is coming back to do the same at the end of October

The programme is delivered face to face and online over 12 weeks and modules include strategy, marketing, digital transformation, mission and values and leading change The programme includes case studies of ther businesses to evaluate and earn from

articipants also get to choose a one o one mentor relevant to their usiness and the challenges they are acing, and work with them on an ctionable growth plan to take back nto the business

Gatwick Diamond Business are upporting a limited number of places on the Crawley cohort for members so sign up to at no bbbbbbbbbb

cost to yourselves. Please email helptogrow@brighton ac uk for more details or to secure your place Remember to quote Gatwick Diamond Business

“I took the Help to Grow programme last year in Crawley and it really helped me to step out of the business and review everything we do The process supports you to find opportunities and make improvements and I worked on a growth plan. It is delivered by university experts and I learnt a good deal that I am putting into practice There were also plenty of networking opportunities, which added to the overall experience ” Sally Brown, Director of Gatwick Diamond Business.

For further information visit www.brighton.ac.uk/help-to-grow

Sally Brown

Creative

isn’t a “nice to

have”… It’s an impactful advantage.

“Creativity in advertising isn’t a luxury, it’s your last unfair advantage” A common phrase shared over the past couple of years And it’s true, creativity is undervalued comparatively with data and efficiency numbers. But the evidence is clear, creative excellence drives business growth Studies show that creative quality is the single biggest driver of advertising effectiveness, responsible for up to 70% of campaign performance.

Great creative captures attention, sparks emotion, and makes brands unforgettable Campaigns, like Dove’s ‘Real Beauty’, didn’t just win awards, they drove billions in bbbbb

revenue and built emotional connectionswithpeople It’snotsoft ROI,it’sstrategicimpact

So why is creativity one of the first items questioned when budgets tighten?

Because it is viewed as art, not as a growth investment It’s time to flip that and see creativity as an investment and profit centre. When aligned to business goals, it helps grow customer acquisition, improves lifetime value and builds brand equity

As CEOs seek differentiation, loyalty, and growth, creativity delivers all three But it must be championed and held alongside media and data. Safety becomes expensive and mediocrity will be the most expensive thing you’ll never see on a balance sheet

www stk studio

Creating New Value That Sets You Apart

Is your brand struggling to stand out in today's overcrowded market? The solution isn't to be louder or shinier. It'saboutcreatingentirelynewvalue that renders your competitors obsolete

Customers face an endless array of choices, brand loyalty is fragile, and competing onfeaturesorpriceleads to a race to the bottom To break free, brands must stop shouting and start offering something genuinely different

Three proven paths to creating new value:

1 Reframe the Category: Challenge industry assumptions Peloton transformed home fitness from solitary drudgery into a communal ritual

What assumptions does your industrytakeforgranted?

What if you served a different audienceinadifferentway?

How might adjacent industries approach your core challenge? What cultural shifts are making old models feel obsolete?

2 Solve Unspoken Needs: What customers feel matters more than what they say. Tony's Chocolonely addressed the guilt chocolate lovers felt but rarely discussed, selling fairness alongside indulgence

Where do functional benefits fall short of emotional desires?

What frustrations do customers often experience but rarely say?

What compromises do they make that they wish they didn't have to?

What aspects of their identity does your category ignore?

3 Create Cultural Traction: Don't chase trends – set them by taking meaningful stands. Patagonia built deep cultural connection by championing environmental activism

What cultural tensions intersect with your brand's purpose?

What movements or mindsets does your audience care about?

How can you add to meaningful conversations, not just join them?

Where can your brand take a meaningful stand?

Brands that create new value command premium prices, inspire loyalty, and become nearly impossible to replicate They transform from "just another option" into "the only option "

Read the full article to start applying this in your business

www.firebrand.co.uk

Ben Sheppard

From Mind to Heart: gdb Members Experience

Transformational Forest Immersion

Sara Knight, Personal Development Coach and Forest Guide at Ganesha Retreats UK, recently extended a special invitation to Gatwick Diamond Business members a full-day Forest Immersion and Mind to Heart Workshop, hosted deep within the 25acre Ganesha woodlands near Battle, East Sussex.

Five lucky gdb members joined Sara & Rob (Founder & Guide) for a day of i c

ignite heart-centred awareness, and restore inner balance Surrounded by ancient trees and birdsong, the group explored conscious leadership, intentional action, and emotional recalibration all in the embrace of nature’s steady rhythm

Ganesha Retreats UK offers transformational wellbeing and mindfulness retreats designed to reduce stress and support both

includes day courses, overnight forest retreats, and bespoke wellbeing programmes for individuals, teams and corporate clients.

“Our retreats help people shift from the noise of the mind to the wisdom of the heart, we guide others to be ‘present” Sara explains. “In nature, people reconnect to purpose and unlock the clarity and calm needed to thrive both at home and at work ”

By combining mindfulness practices with natural woodland settings, Ganesha Retreats empowers people and organisations to lead with more balance, creativity, and purpose

A thriving business starts with thriving people Nature isn’t just a retreat it’s the reset every team needs

gdb members soaking up nature during the Mind to Heart Forest Immersion Day with Ganesha Retreats UK on 28 May 2025

To explore upcoming events or discuss bespoke corporate wellbeing days, email: enquiries@ganesha-retreats co uk

Empowering Businesses in Brighton and Sussex: The Impact of Digital Apprenticeships on Talent Acquisition and Retention

In the ever-evolving digital world, companies recognise that their most valuableassetisdigitaltalent Forour valued employer partners across Brighton and Sussex, the quest to secure and retain exceptional digital talent remains a paramount objective. Does this resonate with yourbusinessgoalstoo?

DiversePartnerships,SingularGoal

Our partnerships with hundreds of employers highlights a shared commitment to supporting young peopletodeveloptheirskillsandget on in life Whether it's equipping individuals at BT Sport with cuttingedgedigitalcontentskillsorenabling employees at Brighton Dome to leverage social media for brand engagement,digitalapprenticeships

bridge the gap between theoretical knowledge and practical application within specific industry contexts

Marilena, Head of Marketing at Brighton Dome and Brighton Festival, says… "Emma has been our apprentice for two months now, and the difference she has made to us in that time is spectacular She has helped us create bb

Emma Harding

content for our websites, promoted our organisation on social media channels and administrate wider branding projects She’s been a fantastic support and I can’t wait to see what else she achieves over the next 16 months"

Jamie Hindaugh, COO, BT sport also shares his thoughts on apprenticeships… "Local, digital savvy young people and employers have an important role to play in ensuring that we are developing connected and inclusive communities and enabling local people to be a part of the success story, BT Sport is supporting this by employing Creative Process Digital Apprentices and bringing new talent into our business "

www.creativeprocessdigital.com

Reimagining retail: how brick-and-mortar stores are winning back shoppers

As consumer expectations evolve, physical stores are adapting not by lowering prices, but by creating more enjoyable shopping experiences A study from the University of Sussex Business School highlights how sensory design, personalisation, and human connection are helping stores stand out in an increasingly digital world

The power of experience

Successful retailers today are not just selling products they are curating experiences By engaging multiple senses, stores can turn customers’ routine shopping trips into leisure activities Beyond music, stores are introducing immersive scents, interactive art, tasting stations, and augmented reality These features are designed to surprise, delight, and build emotional connections that encourage repeat visits

Personalisation in every aisle

Shoppers are no longer satisfied with one-size-fits-all store experiences As the study highlights, they have grown used to the personalised world of online shopping from tailored bbbbb

online shopping from tailored product suggestions to targeted adverts and now expect that same level of customisation in physical stores Some retailers are responding with smart mirrors that let customers adjust lighting or preview outfit combinations, and digital signage that adapts adverts based on products shoppers remove from store shelves

The human touch

In an age of self-checkouts andautomation, helpful, knowledgeable staff are becoming a key part of the instore experience The study highlights how staff who greet customers, answer questions, and offer tailored product bbbbbbb

suggestions can make shops feel more welcoming and personal Some stores are using automation to handle basic tasks so that staff can focus on building real customer relationships. Others are adding cafés, events, or live music to encourage social connection within the store.

By combining sensory appeal, technology, and meaningful staff interaction, brick-and-mortar stores are not just keeping up they are redefining what shopping can be. Read the full research here.

University of Sussex Business School : University of Sussex

The End of Section 21: What Everyone Needs to Know

is set to reshape the private rental sector, and one of its most significant changes is the proposed abolition of Section 21, the so-called “no fault” eviction process

For decades, Section 21 has given landlords a straightforward route to regain possession of their property Under the new legislation, this mechanism will be removed entirely Instead, landlords will need to use Section 8, which requires specific grounds, linked to a specific event, such as rent arrears or needing to move in

This shift is designed to give tenants more security and reduce unfair or retaliatory evictions, which is something we can all get behind However, it also means landlords will have less flexibility in managing their properties: The dynamic is changing, and landlords need to adapt.

Navigating this new environment demands a deeper understanding of compliance, legal processes, tenancy

strategy and ongoing property management with daily oversight Miss a step, and landlords could be exposed to extended void periods, legal delays, or even fines (which are expanding under the bill).

While the intentions behind the reform are rooted in tenant protection, it’s clear that professional guidance will become essential For landlords who have grown used to managing things independently, or who are working with agents that treat lettings as an afterthought; now is the time to reassess

The coming years will reward those who are proactive, informed, and supported by specialists who live and breathe the rental market

www knightsproperty co uk

Photo by Yingyaipumi at Adobe Stock

Ross Gardner

Endpoint Management with Microsoft Intune: Enhancing Your Security Posture

With the rise of hybrid work and cloud-based operations, organisations face increasing cybersecurity threats targeting vulnerable endpoints like laptops, phones, and tablets A recent study revealed that 68% of organisations experienced a rise in endpoint and IoT security attacks in the past year To combat these threats, businesses need a robust endpoint management solution to ensure devices remain compliant, secure, and up to date.

Microsoft Intune is a powerful cloudbased endpoint management platform that allows IT teams to enforce security policies, manage applications, and safeguard IT infrastructure It streamlines device management and enhances overall security posture. However, effective endpoint security management requires time, expertise, and continuous monitoring, which is where a Managed Service Provider (MSP) becomes crucial.

Importance of Endpoint Management

The modern workplace has transformed, with employees accessing company resources from various devices, including personal ones This flexibility increases the network's attack surface, making endpoint management essential Key aspects include: Enforcing security policies to prevent unauthorized access Ensuring device compliance with industry regulations and internal IT policies

Protecting corporate data by securing applications, networks, and user identities

Leader… Know Thyself!

Updating devices and applications with the latest security patches

What is Microsoft Intune?

Microsoft Intune is a cloud-based endpoint management solution that secures devices, applications, and data from a centralized platform It integrates with other Microsoft security tools like Defender for Endpoint and Azure Active Directory, balancing employee needs and security requirements.

Benefits of Remote Management by an MSP

Partnering with a trusted MSP such as Extech Cloud provides complete endpoint protection. MSPs design and implement endpoint policies, continuously monitor and manage endpoints, and respond rapidly to security incidents, reducing the burden on internal IT teams.

For expert endpoint management solutions, contact Extech Cloud.

happy and motivated person is more likely to perform and deliver and by performing and delivering, they are more likely to feel a sense of achievement and purpose.

One of the balancing acts for any leader, manager or employer is ‘needs of the company’ vs ‘needs of your people’

On the one hand, the business requires you and your team to (e.g.) deliver, perform, hit targets, delight service users, make money in order to stay in business! On the other hand, your people require focus on (e g ) reward, recognition, motivation, welfare. Of course, a ghhd www.gatwickdiamondbusiness.com

The first step to getting ‘delivery’ AND ‘motivation’ is to understand yourself as a leader For example, there is a personality scale between high relationships at one end and high results at the other. Relationship focus tends to indicate higher empathy for others, concern for their welfare, kindness and caring Results focus tends to indicate task, action, achievement Be honest with yourself where are you on that scale?

If you are more results focused, then you will need to actively make time for your team, e g regular one to ones Seek to understand what drives each person and if someone’s performance drops, hfh

consider initially that it might be a welfare issue rather than a ‘disciplinary’ Yes, they are being paid to do a job but by understanding their issue and what they need, you are more likely to get the performance you require

If you are more relationship focused, then you can help people by providing greater clarity, structure and direction Discuss and manage expectations (yours and theirs). Make sure that everyone truly knows what they are meant to be doing and how to do it Check in with them to review objectives and targets

In essence, you need to be both results and relationships focussed… and to adapt to the situation accordingly

Want help in leading performance? Contact joe@imaginariumdev.com

Joe Cheal

You Wouldn’t Leave Your Car Unlocked, So Don’t Leave Your Business Wide Open

Imagine parking your car on a busy street and walking away without locking it. Most of us wouldn’t dream of it Yet many businesses do something similar every day by failing to secure their systems against cyber threats

Recent high-profile attacks show just how costly this can be. M&S expects the fallout from a ransomware attack to dent its annual profits by around £300 million Meanwhile, the Co-op’s loyalty card scheme, used by millions, has reportedly been compromised, putting customer data at risk. The message is clear: cybersecurity is no longer optional A breach could mean lost business, broken trust, and long-term damage to your reputation Often, you won’t vb

realise the true cost until it’s too late

Cyber criminals don’t just target big brands Half of UK businesses have suffered a breach in the past year Phishing remains the most common tactic, but attackers increasingly

exploit human error, not just technical flaws.

Think of cybersecurity as locking up your digital world Strong passwords, regular updates, and multi-factor authentication are essential

Not sure where to start? Certifications like Cyber Essentials can help you put a security framework in place, and they also demonstrate to clients and partners that you take data protection and cyber security seriously And the good news, you can self-certify for Cyber Essentials through a straightforward online application. And if you need a bit of support along the way, we’re here to help

www.ntrustsystems.co.uk

Is SEO still worth the money with the rise of

AI Search?

The way people search online is changing fast Increasingly, buyers and decision-makers are skipping Google and turning directly to AI tools like ChatGPT to get instant answers to their questions. If you've noticed traffic to your website has been dropping, this is likely the reason.

AI tools do not display a traditional list of website links. Instead, they generate real-time conversational answers that are unique for each user. If your website content is not included in those answers, you risk becoming invisible to potential clients

Even Google is changing With AI Overviews now appearing at the top of many search results and its experimental "AI Mode" showing no links at all, the classic search results page is fading away This shift means businesses must move beyond chasing search engine rankings

To remain visible, you need to optimise your content not just for Google but for how AI presents information That means focusing on the full client journey: awareness, consideration, and conversion.

At the awareness stage, creating content that answers common questions, blog posts, guides, and FAQs works well During consideration, demonstrate expertise with service pages and guides. In the conversion stage, offer reassurance with testimonials and case studies supported by strong calls to action.

Traditional SEO still matters, but it's evolving By building content around bbbbb

key themes and using SEO best practices, you improve your chances of being picked up by both AI and search engines

Measuring results needs to adapt as well AI-driven results are personalised and not visible to rank-tracking tools So where you rank is becoming less important Instead, focusing on on-site engagement metrics like scroll depth, time on page, and conversions will provide a better way to measure success.

www.pallant.studio/services/ai-search

Mark Cody

Sussex Entrepreneur Awarded MBE in King’s Birthday Honours

Matt Turner, CEO and Founder of Creative Pod, has been awarded an MBE (Member of the Order of the British Empire) in His Majesty, The King's Birthday Honours List His MBE

is for his achievements and services to Business and to Charity This incredible recommendation has been made by the Prime Minister on the advice of the independent Main Honours Committee following an independent assessment process

As a multi-award-winning individual, serial entrepreneur, and philanthropist, Matt has consistently demonstrated a passion for building connections, driving growth, empowering others, and supporting charities and communities

Matt said: “It’s not often I find myself speechless, but when my wife Michelle handed me the letter, I was lost for words I was 21 when I started the agency and had absolutely no idea what lay ahead of me Fast forward, never in my wildest dreams did I ever think I would be a recipient

of such a prestigious honour, especially by the age of 41!

When you look at the calibre of Matt’s work and what he has achieved in 20 years, it’s astonishing From buying 50% of Crawley Town Football Club, to spending over a decade helping in excess of 600 individuals, aged 16-25, kickstart their business through Young Start Up Talent, to now being a proud patron of Chestnut Tree House and St Peter and St James Hospice Furthermore, he is also an Export Champion with the Department of Business and Trade, helping UK business owners and leaders grow their business overseas.

If you are interested in learning more about Matt’s journey and his upcoming ventures as an MBE awardee, then get in touch: www creativepod uk com

Matt Turner MBE

Crawley’s Architecture: A Balance of Heritage, Growth, and Conservation

Crawley presents a distinctive architectural journey, reflecting its evolution from a medieval market town to a modern urban centre Its historic core, particularly along the High Street, retains 17th-century timber-framed buildings and medieval elements, standing as key examples of the town’s earliest architectural fabric Through time, these have become juxtaposed with the layered additions of 20 and 21st-century developments, telling a story of continuous change th

After World War II, when Crawley was designated a New Town under the 1947 Act, it led to the creation of new planned neighbourhoods, such as Pound Hill and Furnace Green Designed with green buffers and selfcontained community amenities, these estates reflected the need for housing and a sense of optimistic growth In recent decades, many of bbbbbbbbbb

these areas have undergone careful refurbishment and infill development, embracing modern design principles focused on sustainability, accessibility, and community cohesion

The town’s architectural history is maintained through its conservation areas Historic enclaves such as Ifield Village and Worth have been protected to safeguard their character and heritage significance These designations ensure new developments respect their bbbbbbb

Managed Growth Continues

Whatdomusic,WingChun(yes,Ihad tolookituptoo–martialart!),Spurs and video games have in common Theyareamongthepassionsofthe latest team members at Wessex IT, joining as a result of the recent merger with Uckfield-based Knibbs ComputerServices

The merger continues the steady growth of Wessex IT, and Knibbs is the twelfth company to become part of the Wessex IT family since 2005. The ‘steady growth’ has been deliberate Wessex IT know that people are the most important assets in any business – or the biggest bbbbb

surroundings, reinforcing a sense of identity and continuity

Economic growth, driven by Gatwick Airport and the Manor Royal Business District, has shaped Crawley’s northern edge with logistics centres, office parks, and hotels These areas, while functional, complement the town’s need for jobs and investment Meanwhile, the town centre has seen revitalisation efforts that blend commercial development with improved public spaces and residential opportunities

Crawley’s approach to architectural planning demonstrates a deliberate effort to integrate heritage with progress Through proactive policy, careful zoning, and a commitment to quality design, the town continues to evolve in a way that respects its past while embracing its role as a dynamic, forward-looking town

www carnegiegroup co uk

liabilities So, they have taken their time to select companies with the same values, particularly with respect to customer service.

Perhaps founder Tim Knibbs says it best:

“We found an ideal partner in Wessex IT – a company with the same personal touch outlook, but with a lot more resources. They share the same values as we do, so we know everyone is in good hands ”

If you would like to know more about how those values are appreciated by our customers, visit our website, wessexit.com, and check out some of our case studies You may even decide to subscribe to our newsletter and discover some really practical tips on using AI in your business

www.wessexit.com

Brighton Ranks High on Property Investors Radars

At the South of the Gatwick Diamond we are seeing Brighton becoming an increasingly attractive area for property investors

A recent survey ranked Brighton 4th of all UK cities for opportunity to buy to let investors.

Why?

Strong rental growth: Rents in Brighton rose from an average of £1,707 in January 2024 to £1,790 in January 2025 a 4 9% annual increase, outpacing the South East average.

Near-full occupancy: Apartment availability is extremely low just 3 9% (Real-Time Availability Rate), reflecting intense competition amongst tenants

Supply-demandimbalance:Limitednew rental stock and a surge in tenant numbershavepushedrentsupward

With two universities and a strong job market, Brighton has a ready pooloftenantswhilstrentalgrowth and yield stability suggest consistent returns - especially in well-located areas like the North Laine,Kemptown,andHove

BuytoLetMortgages

Withinterestratescreepinglowerand rental demand remaining high we continuetoseepropertyinvestorslook to areas that offer a diverse mix of tenants and consistent demand In areas such as Brighton where new property stock is always going to lag behinddemand,wealsocontinuetosee

more clients buy, refurbish and let, rather than sell Probably reflective of a buoyant rental market.

We are also seeing more competition in lending with lenders happier with student, corporate, social housing or non-traditional lets

If you want more details then please contact hello@lime-fs.com

Navigating Business Restructuring with HR Compliance in mind

We've been working with an increasing number of clients recently who are navigating significant business restructuring challenges Whether driven by market pressures, technological advances or strategic planning, these organisational changes almost always involve complex personnel decisions that require careful handling

In recent months, we've supported several businesses across different sectors through these transitions, helping them manage the HR complexities that accompany any business restructuring plans What we've observed is that whilst business leaders identifying the strategic opportunities ahead, the intricate web of employment law, redundancy procedures and personnel management often presents unexpected challenges

In our recent cases, we've focused on ensuring full compliance with bbbbbbbb

employment legislation whilst helping clients minimise disruption to daily operations Working closely with leadership teams, we've developed comprehensive restructuring plans that protect both the business and its employees This has involved conducting risk assessments, managing consultation processes, handling redundancy procedures where necessary and facilitating smooth transitions for retained staff

A key lesson from these engagements has been the importance of maintaining

maintaining business continuity throughout the restructuring process By handling the administrative burden, managing communications with affected employees and ensuring legal requirements are met, MJV Consulting have helped leadership teams avoid being pulled away from their primary responsibilities

Recent projects have also included updating policies and procedures, implementing new reporting lines and providing guidance on cultural integration where teams have been merged or reorganised

What's become clear from these experiences is that businesses who invest in professional HR support during restructuring can approach changes with greater confidence, allowing leadership teams to maintain focus on strategic vision whilst knowing their people-related obligations are being fulfilled expertly

www.mjvconsulting.co.uk

Case Study: Exterior Painting and Guttering for a Local Homeowner

We recently had the pleasure of working with a local homeowner who wanted to breathe new life into her much-loved property The exterior had begun to show signs of aging, with weather damage dulling the paintwork and the guttering becoming visibly worn Her primary goal was to improve the overall appearance of the house, while also addressing the functional elements to prevent future deterioration

Following a thorough consultation, we established a clear plan: a complete exterior repaints combined with a full inspection and targeted repair of the guttering This approach would not only give the property a fresh, polished look but also ensure it was properly protected from the elements for years to come

To carry out the work efficiently and safely, especially on the upper levels, we used tower scaffolding This gave our team full access to all parts of the exterior while minimising risk and ensuring a high standard of finish. Despite the unpredictable spring weather a common challenge in the UK we managed to stay on track, delivering the project within the agreed timeframe and with minimal disruption to the client’s routine

The result was a dramatic transformation The client was thrilled with the outcome, stating: “Absolutely thrilled with the result! The team was professional, friendly, and tidy throughout My house looks fantastic, and the attention to detail was spot on I would highly recommend them to anyone needing exterior work done ”

This project perfectly illustrates the value of clear communication, careful planning, and quality workmanship in delivering results that meet both the aesthetic and practical needs of our clients.

www.handhmaintenance.co.uk

Mary Ewen

Driving business innovation: 50 years of Knowledge Transfer Partnerships at the University of Brighton

An interview with Lisa Casado, KTP Manager, University of Brighton

Lorraine Davies, SME Engagement Manager at the University of Brighton sat down with Lisa Casado to learn how Knowledge Transfer Partnerships, known as KTPs, are transforming local businesses, and how the University of Brighton has become a national leader in these powerful collaborations

Lisa, for those unfamiliar with KTPs, what exactly are they?

Launched in 1975, KTPs are government-funded collaborations that connect forward thinking businesses with UK universities At the heart of each KTP is a dynamic three-way partnership - the business, an academic, and a highly skilled graduate, known as a KTP Associate, who works to brings fresh thinking and academic expertise into the business to deliver a transformative and innovative project It’s a win-win -the business embeds new solutions to address real challenges, the university sees its research in action, and the graduate gains invaluable experience

Innovate UK is celebrating 50 years of KTPs What’s the scale of the University of Brighton’s involvement?

We’ve delivered over 280 KTPs and unlocked more than £24 million in innovation funding for businesses and charities We have a 100% success rate in securing funding which is rare Our focus has always been on creating lasting impact for businesses, and 82% of our projects have directly benefited companies right here in Sussex.

Can you give us some examples?

Absolutely! Take Lankelma, a specialist in cone penetration testing in the pre-construction industry Through a KTP, they developed cutting-edge equipment that elevated their services and secured their future in the sector Their general manager told us the project helped them offer better, more reliable solutions tailored to clients' needs.

Then there’s Judges, a company that transformed its digital strategy and marketing approach through a KTP Their managing director described the commercial returns as “beyond our wildest expectations” from increased profits to better staff retention

And Falcon Coffees is a great example of how KTPs aren't just for science or tech firms They partnered with us on a business management project that helped them to develop data-driven approaches to enhance supply chain transparency, improve sustainability, and empower coffeegrowing communities to do the same

Why should a local business consider a KTP?

In today’s turbulent and testing economic landscape, the ability to adapt and innovate is crucial for business survival, making KTPs a more relevant tool than ever for organisations aiming to future-proof operations and achieve sustainable growth.

If you're facing a big challenge - whether it’s a product innovation, a digital transformation, or streamlining operations - a KTP can bring the expertise and funding to make it happen SMEs can access up to 67% government funding, and the support of world-class academics who are passionate about seeing their knowledge put to practical use.

What’s your message to Gatwick Diamond businesses? KTPs give you the tools, people, and insights to future-proof your business If you're curious, let’s talk We’re ready to help

For more information on Knowledge Transfer Partnerships and how to engage with the University of Brighton, visit www.brighton.ac.uk/ktp or contact the team at ktp@brighton.ac.uk

What Steps Can You Take to Protect Assets Before Cohabitation, Marriage, and Business?

Often, a relationship is entered into with the hope that it will be permanent Sadly, that is not always the case It is therefore preferable to protect assets, insofar as possible, at the earliest opportunity to avoid a dispute following a relationship breakdown Years ago, pre- and postnuptial agreements were not binding However, they are now heavily persuasive if they meet certain requirements something a specialist lawyer can advise upon.

A business owner may wish to give consideration to:

A pre-nuptial agreement seeking to, for example, ringfence their pre-marital assets now and potentially in the future A postnuptial agreement can be prepared in a similar vein after a marriage has taken place

If there is intended cohabitation, rather than marriage, a cohabitation agreement can seek to protect property and other assets

Whether cohabitation or marriage, it is strongly advisable to obtain a Declaration of Trust in relation to any disparity in financial contributions to a property That can, for example, ringfence that contribution insofar as possible

It is far easier to reach an agreement and protect interests with some early planning, which, ideally, avoids conflict, saves time and cost, and helps to secure financial assets, particularly where later-life or blended family relationships exist

Taking proactive legal advice ensures that expectations are clear from the outset and that your financial interests are safeguarded By planning ahead, individuals and families can reduce uncertainty, preserve relationships, and approach the future with greater confidence and security www.stevensdrake.com

Birketts continues to expand Corporate and Employment Teams in the South East

Birketts’ Sevenoaks office has recently welcomed several new additions to its Corporate and Employment Teams, continuing its exciting growth since the opening of its South East office in April 2023.

In May, the Corporate Team welcomed Salim Somjee and Helen Garner who join as partners, both having previously held positions at Cripps

On the appointments, Jonathan Agar, Chief Executive, said: “We are delighted to welcome Salim and Helen to Birketts I have no doubt that individually they will play a significant l i Bi k tt ’ ti i g d

growth Collectively, their vast experience will be invaluable in enhancing our corporate and M&A client offering ”

The Employment Team has also been expanded with the addition of James Corrish as Legal Director, and Harriet Hutchinson as Associate

Charlotte Sloan, Legal Director, said: “It has been great to welcome Jamesand Harriet to our Sevenoaks based Employment Team, bringing the total number of people in the South East office to almost 80 These appointments show our continued it t t idi g f ll

service offering to the region.”

Alongside Salim and Helen, Damocles Merry (Bristol, Corporate), Simon Oats (Ipswich, Construction) and Phil Brown (Bristol, Residential Development) also joined the partnership in May, bringing the total number of partners at Birketts to 135

Chris Schwer, Senior Partner, added:“These appointments demonstrate our commitment to delivering next level law Bringing a wealth of experience, they will ensure Birketts is well positioned for future growth in 2025 ”

With the office footprint in Sevenoaks more than doubling in the last few months, Birketts has clearly evidenced its commitment to the South East region and delivering next level law to clients across the Gatwick Diamond

www.birketts.co.uk

Kamal Vasdev

Managing Rising Costs in Hospitality: Strategies for 2025–2026

As one of the UK’s most labourintensive sectors, the hospitality industry remains under pressure from rising costs, especially staffing expenses driven by higher employer National Insurance contributions. To maintainhealthycashflow,it’scrucial to adopt proactive cost-saving strategies.

1.0 Salary Sacrifice Schemes

Salary sacrifice allows employees to exchange part of their gross salary for non-cash benefits, such as pensions This reduces both employee and employer NI contributions. For example, if an employee sacrifices 5% of their salary into a pension, NI is only paid on the remaining 95% This not only cuts costs but also boosts staff retention, as many competitors don’t offer such schemes.

Note: Salary sacrifice cannot reduce pay below the National Minimum Wage, so it’s best suited for management or higher-paid staff

2. Tronc Systems for Tips

Nearly half of hospitality businesses pay tips via payroll, incurring unnecessary NI charges A properly structured tronc system managed independently by a Tronc Master can exempt tips from both employee and employer NI With the NI saving now around 15%, this is a significant opportunity. Following 2024’s tipping legislation, we’ve helped many bb

operators implement compliant tronc systems

3. Optimising Staff Hours

Post-COVID, many businesses have reassessed staffing needs and using data from PMS or EPOS systems helps managers align staffing with peak demand, reducing underutilised labour and improving service

4. Claiming Employer’s Allowance

The employment allowance allows eligible employers to reduce their annual Employer National Insurance liability and for 2025/26 has increased from £5,000 to £10,500 per annum Ensuring this relief is claimed can help offset rising NI costs

We’re helping Hospitality & Leisure clients reduce the impact of rising employer NI and taxes Concerned about employment or corporation tax? Contact our expert team for tailored support

www menzies co uk

Former Brighton & Hove Albion Captain Adam Virgo joins the Love Local Jobs Foundation

Brighton-based charity LLJF Ltd, known as the Love Local Jobs Foundation, announced in May that former Brighton & Hove Albion captain and current Sky Sports, ITV and TNT pundit and co-commentator, Adam Virgo, has joined its team on a permanent basis.

Virgo, who has been involved with the charity since October 2023, will play an instrumental role as Programme Delivery Consultant, helping deliver the core messages of the Foundation’s Dare to Dream programme through a series of inspirational events

“Personally, it’s inspiring to be involved with an organisation that supports local young people and enables them to dare to dream about the brighter futures they can create for themselves, said Virgo

“It’s something very special to be a part of, and I’m looking forward to making a real difference.”

Since its launch in 2018, the Dare to Dream programme has reached over bbbbb

32,400 students across the South East and each event is designed to equip young people with the tools and confidence they need to reach their full personal and professional potential

The programme promotes the key themes of identity, self-belief, resilience, happiness, relationships and employability through a mix of assemblies, workshops, one-to-one mentoring and employer workplace visits.

Over the years, the Dare to Dream programme has drawn on the positivity, influence and inspiration of over 1,200 local business volunteers who have helped deliver more than 4,700 one-to-one mentoring sessions to students in schools across Sussex

www.lovelocaljobsfoundation.org.uk

Adam Virgo

From Overwhelm to Action: Finding My Footing in Green Software

For too long, "sustainability" felt like a buzzword – complicated, laden with greenwashing, and overwhelming My brain would immediately jump to "How can I choose with so much conflicting information?" and I'd often give up before I even started

Recently, I decided to tackle sustainability gradually, learning without pressure to act immediately While greenwashing is undoubtedly present, I've also discovered a wealth of genuine, impactful action A key learning: for most businesses, IT bbbb

significantly contributes to their carbon footprint And with the rise of generative AI, that impact is only set to grow

This discovery led me to Green Software Brighton (www.meetup.com), a local meetup focused on minimising carbon emissions from software Attending their events has been incredibly insightful I've gained new information, valuable connections, and a shared sense of what's achievable moderate effort For instance, did you know that in the UK, charging your bbbb

In Memory of Gail Shenton

It is with deep sadness that we share the news of the passing of our cherished colleague and friend, Gail Shenton. Gail passed away on 10th May 2025, peacefully at home with her family beside her, after a short battle with cancer She was an integral part of the Jancett and JACE family for an incredible 28 years, making a lasting contribution across many areas of the business. Gail brought dedication, expertise and a deep understanding of childcare and education to JACE Training, supporting countless colleagues and apprentices as they grew into their own careers.

Gail was known for her unwavering professionalism, compassion, and integrity She added warmth and a calmness to every team she worked with Her presence enriched our bbbb

battery devices between 11 am and 4 pm is generally better, as the electricity carbon index is lower then? Or that, if possible, hosting your cloud software in Iceland or France can significantly reduce its carbon footprint due to cleaner energy grids? Or that a Dutch company, GreenPT, runs a GPT chat based on open-source large language models sustainably?

Sometimes, a green choice is also costeffective, and it can be beneficial if your client base is environmentally conscious.

Perhaps your first step, like mine, could be to simply check your device's charging habits or explore the Green Software Foundation's online resources (www greensoftware foundation) It would be great to meet some of you at future events to discuss how we can collectively make a difference Please don't hesitate to contact me if you'd like to learn more about my experience

Paolo F Bongiovanni paolo.bongiovanni@mindiply.com

Gail Shenton

workplace and her ability to encourage and uplift others left a lasting impression on all who knew her.

In addition to her professional accomplishments, Gail was deeply devoted to her family and had a great love for the sport of rugby with a particular emphasis on the areas of safeguarding and coaching. She will be remembered for her wonderful sense of humour, her generous spirit, and her role as a mentor to many

We are truly grateful for the years we shared with Gail and the legacy she leaves behind Our hearts are with her family, friends, and everyone whose lives she touched.

www.jace-training.co.uk/about/meetour-team

Humanimal Trust Announces Creative Awards 2025 Winners

Humanimal Trust, founded by renowned veterinary surgeon Professor Noel Fitzpatrick, has revealed the winners of its 2025 Creative Awards, celebrating the theme We Are All Animals

The competition attracted 135 entries from individuals across the globe, who showcased their creative talents in artwork, poetry, photography and ceramics.

Now in their third year, the awards featured five age categories, starting from age seven, and this year saw the introduction of a new category for bbb

human and animal medical professionals and students.

The theme was inspired by the newly released children’s non-fiction book We Are All Animals, co-written by Humanimal Trust Patron Christopher Lloyd, which explores the deep connections between humans and animals

Joe Bailey, CEO of Humanimal Trust, said the theme perfectly reflected the charity’s mission: advancing ‘One Medicine’, which unites vets, doctors and researchers, so that all species benefit equally from medical progress, but not at the expense of an animal’s life

A panel of esteemed judges - including Professor Noel Fitzpatrick; Christopher Lloyd; MD of What on Earth!, Nancy Feresten; and Intensive Care Consultant, author and Patron of Humanimal Trust, Dr Matt Morganpraised the imagination and empathy

shown by all participants.

Prizes include signed books, magazine subscriptions, and for professionals and students, a virtual session with Dr Morgan to explore One Medicine principles

Professor Noel Fitzpatrick, said: “The standard of entries was exceptionally high, and it was deeply moving to witness such compassion, creativity and reverence for all species It fills me with hope for a future shaped by empathy and understanding. A future where ‘One Medicine’ is fully embraced - a two-way street, where we learn from the naturally occurring diseases that affect both humans and other animals, and where medical innovations and technologies are shared fairly between species.”

Entries from all the winners and runners-up can be found here: www.humanimaltrust.org.uk/creativeawards-2025

7-9 years winner - Siwoo Kim

Supercharge your profile at gdb's

Business networking events

Business networking events provide great opportunities for both people and businesses to build relationships, create connections and increase their exposure. They are an essential part of many growth strategies. A solid networking strategy is crucial to establish and nurture valuable connections, expand your reach, and ultimately drive growth

8 July

16 July

17 July

21 July

Networking at Ease

12:00 - 14:30

Reigate Manor

This event is all about making networking straight forward and enjoyable. With a friendly and inclusive atmosphere, Networking at Ease is designed to help you break the ice and connect with other likeminded professionals.

Membership Meet Up

10:30 - 11:30

Freedom Works, Astral Towers

Join us every third Monday of the month for our Membership Meet Up! Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher.

Connected Crawley

08:30-10:30

Freedom Works, Astral Towers

Manor Royal, Freedom Works and Gatwick

Diamond Business are delighted to invite you to Connected Crawley, a collaborative networking event.

Diamond Leader for Growth

09:00 - 16:00

Freedom Works, Astral Towers

Diamond Leaders for Growth is a Gatwick Diamond Business programme exclusively for individual leaders committed to growing their businesses and interested in sharing experience, knowledge and ideas with likeminded peers.

25

July

25 July

31

July 12 August 18 August

July Members Meeting

12:00-14:30

Elm House, University of Brighton

Join us to catch up on all things gdb and join your fellow gdb members for another fantastic networking lunch.

gdb BBQ & Networking

12:00-14:00 Langshott Manor

Join us for an afternoon of networking and great food at gdb's BBQ and Networking at Langshott Manor.

July Educational Seminar

11:00 - 12:00

Elm House, University of Brighton

Join us in July for an Educational Seminar with Kate Robinson, Dean of the School of Business and Law at the University of Brighton.

gdb Networking Breakfast

08:30-10:00

DoubleTree by Hilton Brighton Metropole Connect with like-minded professionals, share ideas, and build valuable relationships over coffee and a Full English breakfast. A guest speaker (to be announced) will offer fresh insights and spark conversation to inspire your day.

Membership Meet Up

10:30 - 11:30

Freedom Works, Astral Towers

Join us every third Monday of the month for our Membership Meet Up! Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher.

19 August

29 August

gdb Lunch and Learn

12:30 - 14:00

Wilton Park

Join us for a relaxed and engaging Lunch & Learn at the beautiful Wilton Park. Enjoy valuable networking over a buffet lunch, followed by an inspiring talk from our guest speaker Geri Silverstone. A perfect opportunity to connect, learn, and grow.

29

August

August Members Meeting

12:00 - 14:30

The Terrace, Amex Stadium

Join us to catch up on all things gdb and join your fellow gdb members for another fantastic networking lunch. Kindly sponsored by Help To Grow.

Referrals

August Educational Seminar

11:00 - 12:00 Amex Stadium

Join Joe Cheal, Imaginarium Learning & Development and Victoria Ramsden, Integrity Executive Coaching.

Wewouldliketothankthefollowingmembersforreferringgdbtotheirbusinesscontacts:

Gary Salters from Go Succeed for referring The Unleashed Exec and Resilience and Continuity Consultants

Jeremy Horne from Datacove for referring Lauren Stoney Coaching ltd and Consultative Selling Solutions

Caroline Bool from Lingfield College for referring Sizzle Studios Limited

Michael Humphries from DigiBubble for referring ScanProTech

Tim Fifield from BritWeb Limited for referring Active Pump Services Ltd

Matt Saunders from Storm12 for referring Charit-able

Vern Dercksen from ActionCoach Horsham for referring Summer Days Media

Chris Mansfield from Fusion for referring Maldron Brighton

Joe Cheal from Imaginarium Learning & Development for referring KD People #goodpeopleknowgoodpeople

gdb Welcomes

New Members

Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.

www.andpip.co.uk

&Pip helps visionary business owners build brands that feel genuine, visible, & aligned Founded by Pippa Tanko, a UK-based brand strategist, cinematographer & visibility coach with a global client base, &Pip blends storytelling, strategy, and stand-out imagery to help visionary founders & SME's step into their full brand power Pippa’s work is rooted in lived experience, helping others lead with personality & purpose With a background spanning branding, photography, design, and business development, including producing brand imagery for Harrods, she supports clients ready to be seen for who they truly are and grow brands that have purpose At &Pip we believe the most powerful business tool you have is you.

Bright & Beautiful Redhill provide premium housekeeping services across Redhill, Horley and surrounding areas, managed by Carly & James The team are dedicated to using eco-friendly cleaning products, avoiding any strong chemicals that are bad for the environment, your family, and your furniture They also have an emphasis on trusted teams and strict security, meaning the people you let into your home have the attitude and skills to offer a fantastic level of service, and keep your home and belongings safe. Bright & Beautiful will help you manage your time by providing housekeeping services to meet your specific needs, leaving you with more time to do the things you love!

Buxted Park Hotel is a magnificent Palladian mansion nestled in 312 acres of East Sussex countryside and forms part of the prestigious Hand Picked Hotels collection Combining historic elegance with modern comfort, the hotel features 43 stylish bedrooms and offers a tranquil yet convenient location just an hour from London Ideal for both business and leisure, Buxted Park provides a range of flexible meeting spaces and tailored service for corporate stays, conferences, and events. With stunning surroundings, exceptional dining, and a focus on quality, it’s a distinguished choice for professionals seeking memorable and productive business experiences

Karen Jefford, CMgr FCMI is a partnership strategist who connects charities and companies to create collaborations with real impact With a background in nonprofit leadership and corporate social responsibility, she guides overwhelmed charity leaders toward real growth, and purpose-led businesses deliver measurable CSR Through her Address–Expand–Enhance model, she equips both sides to grow together - scaling missions and strengthening brands through values-based partnerships

Gatwick Diamond Business

Gatwick Diamond Business Awards

Futurelink is a trusted global staffing solutions provider with over 30 years of experience connecting skilled professionals to leading companies worldwide Specializing in temporary, permanent, contract, and executive placements, Futurelink delivers tailored workforce solutions to meet the evolving needs of modern businesses Their strategic, innovative approach to talent acquisition emphasizes efficiency, diversity, and precision, ensuring the right match for employers and job seekers. Leveraging a vast global talent database, Futurelink helps companies scale, access specialized skills, and build high-performing teams Partnering with Futurelink means gaining access to top global talent and a commitment to long-term business success

Hive HR Solutions is a Sussex-based consultancy founded in 2017 by Gemma Baxter Serving high-growth businesses across the UK, we offer tailored HR support that gives clients peace of mind and space to focus on what they do best More than a supplier, we are a trusted partner, invested in helping our clients succeed and grow The team supports through streamlined processes, clear documentation, and management development. Collaborative, we thrive on creative thinking, constant evolution, and a commitment to excellence because for Hive HR Solutions, standing still is never an option

Meet Lauren; mindset coach, mental strength trainer, and creator of the Brain RESET Method After building a successful career in marketing and, rather impressively, excelling in burnout, Lauren is well versed in the brain’s mischief when it comes to self-sabotage getting in the way of true brilliance. She now works with high performers in media, marketing and business to help them thrive (rather than fear) on the uncertainty that comes with pushing themselves, and their businesses, to grow Working with Lauren will leave you equipped to clear the mental clutter of your mind, reclaim your oomph factor and make epic changes happen

www ntrustsystems co uk

We help our clients use IT to boost productivity, inform decisions, enhance customer experience, and drive profitability, every day Our accredited Cyber Assessors and Advisers support companies in achieving and maintaining Cyber Security Standards and Certifications. Qualified, UK-based technicians are just a phone call away, ready to help resolve your IT issues with friendly, expert support, 24/7 We’re proud our first client is still with us, a testament to lasting relationships and support that grows with your business

Pallant makes your business easier to choose and harder to compete with With over 20 years of experience and a background in process engineering, we specialise in digital marketing for manufacturing, engineering, defence, IT, and technical companies We're experts in building websites, SEO and Google Ads We communicate complex services, proprietary processes, and work under NDA in a way that attracts the right clients and generates the leads you need to grow your business. By focusing on what sets you apart, we make you the first choice for your ideal clients

www pallant studio com

www hivehrsolutions co uk

www quilter com/alexander-axtell

www.resiliencecontinuity.co.uk

www.sbpeoplepartnering.co.uk

www scanprotech com

I help business owners, professionals and families take control of their finances and plan for the future with confidence Financial planning is not about chasing returns; it is about simplifying complex situations, helping clients avoid mistakes, and ensuring the right decisions are made at the right time I work with clients to turn uncertainty into clear, structured plans across pensions, investments, income protection, retirement, and succession planning I also work closely with accountants, solicitors, and other professionals to ensure clients receive joinedup, trusted advice across both their personal and business lives.

Resilient Continuity Consulting helps organisations prepare for disruption and thrive through uncertainty. With over 20 years of experience, we deliver tailored support in business continuity, crisis management, operational resilience, and risk strategy From hands-on training to resilience assessments and crisis simulations, we empower leaders and teams to respond with confidence Our approach blends global best practice with practical, people-first strategies to build resilience into the heart of your organisation

SB People Partnering Ltd, founded by Sophie Berryman, is an independent HR consultancy helping organisations create workplaces where people are motivated, engaged and able to do their best work, whilst keeping employment risks low. Sophie works closely with leaders and teams to develop tailored and sustainable people practices that reflect their direction and goals. With 25 years’ HR experience in a range of organisations, Sophie quickly understands what’s needed and delivers results Whether addressing tricky issues, improving ways of working or guiding culture change, her collaborative style and grounded advice help businesses overcome challenges and build on opportunities to strengthen performance and engagement

Paper is vital for businesses From law firms to insurance brokers and care homes

But once it has served its purpose, it often ends up in a filing cabinet or a banking box in offsite storage It seems cheap and convenient, until you need to find something. Then come retrieval fees and wasted staff time.

At ScanProTech, we specialise in digitising your records using top-tier technology, creating secure and searchable files accessible anytime, anywhere By scanning, shredding and recycling your paper records, you’ll reduce your carbon footprint, improve compliance and boost efficiency across all areas of your business

STK is where ideas come to get made

We understand how fragmented the media landscape is and how hard it is to stay relevant and distinctive when marketing your business As a creative and production studio, our multi-disciplinary team is designed to solve real brand problems through creative campaigns that make a mark Our mission is simple: to make creative that moves people, shifts perception, and drives measurable brand impact.

We live for big creative ideas We thrive on bringing your vision to life Be Seen

www.sizzlestudios.co.uk

www.spiritofthedowns.co.uk

Gatwick Diamond Business Awards

Olly Oakley is the Co-Founder of Sizzle Studios, a strategic marketing, and media partner for ambitious brands Originally launched as a film company, Sizzle has evolved into a full creative partner, offering everything from marketing consultancy and branding, to film production and website development Every project is built around the client’s business goals, with a focus on creativity and value From cinematic brand films and screening events to ongoing consultancy and refreshed digital content, Sizzle helps businesses create their message and deliver campaigns that support genuine growth

Award-winning Sussex distillery producing exceptional brandy, grape vodka, and liqueurs in partnership with some of the region’s finest winemakers. Open for tours, tastings, and private bookings, we host everything from intimate gatherings to corporate events tailored to your needs Our corporate gifting service offers elegant, customizable options – including branded bottles and curated gift sets – perfect for client gifts, employee rewards, and seasonal celebrations

Situated on the edge of East Grinstead, the Elite Venue Selection Felbridge –Gatwick Hotel offers a perfect blend of countryside tranquillity and convenience With its stylish interiors, warm ambiance, and exceptional facilities, it provides an inviting retreat for both leisure and business guests alike

Business travellers will find everything they need, with a choice of flexible meeting and event spaces catering for up to 500 people. Whether hosting a conference, seminar, or private gathering, the Felbridge Hotel provides tailored packages to suit every occasion Ample on-site parking and excellent transport links ensure a seamless experience for all guests

www.theelitevenueselection.co.uk

www.westsussex.gov.uk

www.wistonestate.com

The Economic Growth Team at West Sussex County Council work on a range of initiatives that support and grow the county’s economy to further the West Sussex Economic Strategy 2025-2035

Our Business West Sussex website provides information on support and resources for businesses in West Sussex including, Growth Hub, Careers Hub, Experience Sussex and economic intelligence reports

Wiston Estate has the aim of becoming a rural meeting place, where people, nature and enterprise can co-exist and flourish We are keen to welcome people onto the estate - whether to discover our award-winning English Sparkling wines, dine at the celebrated Chalk restaurant (discounts available for GDB Members), or discover this beautiful South Downs landscape. 30 minutes from Gatwick, we have event spaces available to hire and opportunities for corporate entertainment and gifting with our wines We also manage the land and have a Biodiversity Net Gains program in place to help preserve the landscape for future generations

Diamond Listing Directory

Welcome to your Diamond Listing Directory

The gdb member companies listed below have a Diamond Listing in the online gdb Members Directory. For a full list of gdb members please go to Members Directory And contact us to find out how to enhance your listing and raise your website profile in PINK!

Accounting / Financial Services

Apex Financial Planning Ltd

Benchmark Financial Planning

Carpenter Box

Creative Funding Solutions Ltd

Kreston Reeves LLP

Menzies LLP

MHA Bakertilly International

Airport / Airline Services

apexfinancialplanning.co.uk benchmarkcapital.co.uk carpenterbox.com

creativefundingsolutions.co.uk krestonreeves.com menzies.co.uk mha.co.uk

Architectural / Construction / Maintenance

Business Consultants Banking

peakleadership.co.uk

Hotels / Venues / Events

Alexander House Hotel

Ashdown Park Hotel & Country Club

Brighton & Hove Business Show & Gatwick Business Show

Elite Venue Selection Felbridge - Gatwick

Gravetye Manor

The Grand Brighton

Tottington Manor Hotel

Wilton Park

alexanderhotels.co.uk/alexander-house ashdownpark.com brightonandhovebusinessshow.uk theelitevenueselection.co.uk gravetyemanor.co.uk grandbrighton.co.uk Tottingtonmanor.co.uk wiltonpark.org.uk

Insurance / Risk Services / Compliance Services

Brown & Brown

Jensten Insurance Group The Plan Group Ltd

IT Services / IT Support

ACME UC Limited

Fluent Group

Netvector IT Services

Woodstock IT

Legal Services

Birketts LLP

Claire Nash Solicitors Ltd

Cripps

DMH Stallard LLP

Irwin Mitchell LLP

Mayo Wynne Baxter stevensdrake Solicitors

Local Government / Public Sector

Logistics / Travel Services

Cubic Transportation Systems Gatwick Express International Logistics Group (ILG)

Manufacturing / Engineering

APR Solutions Ltd

BSE3D Limited

Chess Dynamics Ltd

Marketing / Media / PR

Medical / Health / Wellbeing

Elekta

Office Services

Regency Grove Communications Ltd

bbrown.com/uk/ jensten.co.uk planinsurance.co.uk

acmeuc.com fluent-group.co.uk netvector.co.uk woodstockit.co.uk

birketts.co.uk clairenashsolicitors.co.uk cripps.co.uk dmhstallard.com irwinmitchell.com mayowynnebaxter.co.uk stevensdrake.com 020

cubic.com/transportation gatwickexpress.com ilguk.com

aprsolutions.co.uk bse3d.com

SOS Systems Ltd rgcltd.co.uk sossystems.co.uk 03300

Recruitment / HR

MJV

Training / Education

Chichester College Group

Copthorne Prep School

East Surrey College

North East Surrey College of Technology (Nescot)

Roffey Park

Surrey & Sussex Institute of Technology

University of Brighton University of Sussex

chichestercollegegroup.ac.uk copthorneprep.co.uk esc.ac.uk nescot.ac.uk roffeypark.com sussexsurreyiot.ac.uk brighton.ac.uk/index.aspx sussex.ac.uk