New Gatwick Express, Southern & Thameslink Apps

Elevating the Passenger Experience

There are loads of benefits to choosing rail for your business journeys; whether that be making your travel time productive, arriving refreshed directly in towns or cities or reducing your company carbon impact. Business efficiency, however, requires a smooth journey. Govia Thameslink Railway (GTR) has launched three new and improved apps for Gatwick Express, Southern, and Thameslink, helping make rail journeys smoother into and out of Gatwick.

These user-friendly apps provide access to travel planning, real-time train information, intuitive ticket purchasing, and integration with third-party services like the London Underground. It's the easiest way for customers to plan journeys, stay informed, and avoid delays across the network.

Streamlined ticket purchasing allows users to quickly buy and receive tickets with no booking fees, avoiding queues at vending machines, and storing tickets safely on the app. This includes a new sTicket feature, enabling digital season tickets to be purchased, stored, and used via the app with barcode technology. Digital Railcards can also be purchased and stored, automatically offering 1/3 off selected future bookings. Personalised real-time information ensures customers stay informed about network disruptions.

The apps also allow customers to manage a pay-as-you-go service called KeyGo, letting them tap & go at stations using a Smartcard, ensuring they pay the best price for journeys across the day or week without deciding upfront. A major benefit of using KeyGo is Auto Delay Repay, which simplifies claims for delayed journeys.

Beyond these features, the app offers easy access to live departure boards, station information, and more. Sophie Hill, Head of Gatwick Express at GTR, said: "We believe these apps are a major step forward in our commitment to a truly fantastic passenger experience. Technology has allowed us to offer more convenient, efficient, and enjoyable travel to our customers."

Download the apps today for a seamless travel experience. Visit: gatwickexpress.com/mobile-app southernrailway.com/mobile-app thameslinkrailway.com/mobile-app