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MEMBER PROFILE Larson's Tattooing Pg. 12

CHAMBER EDC ANNUAL DINNER Thursday, January 21 Pg. 14

BUSINESS START-UP 101 Workshop offers advice and guidance on starting a business Pg. 16

Connection DECEMBER 2020

WWW.BISMARCKMANDAN.COM

YEAR IN REVIEW 2020

A BUSINESS PUBLICATION OF THE BISMARCK MANDAN CHAMBER EDC


EXECUTIVE COMMITTEE

Brian Eiseman .....................................................................Chair Val Weigel ..................................................................Vice Chair Kevin Strege .................................................................Secretary Mike Schmitz ................................................................Treasurer Molly Herrington ....................................................... Past Chair

BOARD OF DIRECTORS

Steve Bakken ......................................................City of Bismarck Brian Eiseman ...............................................Stoneshire Builders Heather Fried ....................State Farm - Fried Financial Services Molly Herrington .........................................................Individual Chris Jones ...................................ND Dept. of Human Services Amber Larson.....................................................City of Mandan Karl Lembke ......................................................Vaaler Insurance Allan Miller ............................................................Anyleaks, Inc. Dr. Sara Weigel Ness ..............................Active Life Chiropractic Jim Peluso .........................................................Burleigh County Marnie Piehl ...........................................Bismarck State College Matt Sagaser ......................................................Doosan Bobcat Mike Schmitz ......................................Schmitz-Holmstrom CPAs Cody Schulz ........................................................Morton County Garret Senger ...............................Montana-Dakota Utilities Co. Kevin Strege ................................................Credit Foundations Wendy Van Duyne .....................Stantec Consulting Services Inc. Val Weigel ..............................Basin Electric Power Cooperative Lee Weisbeck ..........................................................Starion Bank

CHAMBER EDC STAFF

Brian Ritter ...................................................................President Aasta Eggert .......Economic Development Marketing Specialist Ross Frohlich ............................................Membership Director Christine Nelson .........................Program & Marketing Director Ryan Parsons ........................................................Vice President Rebecca Rattei .................................Communications Specialist Elliot Rust ................................................Chief Financial Officer Jaime Sabot ....................Workforce Development Coordinator Lyndsey Scheurer .........................Creative Marketing Specialist Nathan Schneider ................................................Vice President Josie Smyle ..............................Membership and Events Intern Cathryn Sprynczynatyk .....................Communications Specialist Joan Trygg ...........................Membership Engagement Director 1640 Burnt Boat Drive, Bismarck, ND 58503 701-223-5660 • www.bismarckmandan.com

CONTACT INFORMATION Content Rebecca Rattei rrattei@bmcedc.com

Advertising Christine Nelson cnelson@bmcedc.com

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CONNECTION | CHAIR'S CORNER

I

t’s weird to even type this, but this is my very last Chair’s Corner for the Connection. In some ways, this year has absolutely flown by. In others, it feels like this year has actually been ten. Either way, I’ve enjoyed every minute of it and truly want to thank you for the opportunity to serve as Chair of the Chamber EDC’s Board of Directors. Having said all that, I’m not done just yet. It’s impossible to start any piece like this right now without first addressing the impacts that COVID-19 are having on our community. Whether you’ve seen business slow because less people are going out or your team has experienced COVID-related absences, it’s clear that our members and business in general is being affected by the ongoing spread of COVID-19. In response, the Chamber EDC’s Board of Directors did vote in October to support a local mask mandate after a lengthy meeting with leaders in healthcare, education and business. After that discussion, the Board felt as though mask wearing in conjunction with social distancing, regular hand washing and a healthy lifestyle was the most effective and efficient way to help slow the virus’s spread throughout Bismarck-Mandan. And that’s critical if we’re going to preserve hospital capacity, keep students in school and keep businesses open. Given the continued spread of COVID-19 in our community, the Chamber EDC’s efforts have definitely changed but they have not stopped. For instance, we continue preparations for the upcoming Legislative Session which included virtual meetings with the Bismarck-Mandan Legislative Delegation. These meetings were a way to present the Chamber EDC’s 2021 Legislative Agenda with our local delegation, gather feedback from other members of the organization and make sure that we’re as unified as possible heading into the Session. We’ve also entered into a partnership with the Bismarck Tribune to expand on American Express’s annual Small Business Saturday program. Started in 2010 in the midst of a recession, the program and campaign are designed as a well to capitalize on the kickoff to holiday shopping. The difference this year is that we’re aiming to treat each Saturday during the holiday season as Small Business Saturday because our small businesses are going to need our help now more than ever. Plus, we’ve added to our event programming all while making it 100% virtual. We hosted another edition of our professional development series called the Business Development Series (BDS) focusing on fraud protections last month and will host another focusing on customer service on December 8. Plus, on December 3, we’re hosting the very first Virtual Family Feud as part of the Link Up Series and that’s really just meant to be a fun activity for our members to participate in. I’ll end by once again offering my very sincere thanks to you for allowing me to serve as this year’s Chamber EDC Board Chair. I’ve been involved with the Chamber EDC and its forerunners for a number of years, but it’s not until you sit in this position that you come to fully grasp all that the organization does for our community. So to our members, board and staff, thank you very much for all that you do to keep Bismarck-Mandan moving forward.

Brian Eiseman Chair, Board of Directors

twitter.com/bismancedc facebook.com/bismancedc @bismancedc

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FEATURE | CONNECTION

2020 CHAMBER EDC YEAR IN REVIEW

2020

CHAMBER EDC YEAR IN REVIEW By Cathryn Sprynczynatyk 2020 has been a year of tumult. Life in Bismarck-Mandan has been in varying stages of upheaval since COVID-19 first arrived in March. Yet in other ways, life goes on. Businesses have been adapting. Elections were held in June and November. The legislature will meet in January 2021. The Bismarck Mandan Chamber EDC has been adapting and has worked to help members during the ongoing pandemic. This past year the 2020-2022 Strategic Plan was launched within the Chamber EDC. Our four basic strategic goals will give rise to objectives and tactics that will help our membership grow and prosper, be leaders in the community for issues and advocacy, and be a stable part of our quality of life in Bismarck and Mandan. Four highlights from the Chamber EDC in 2020 call back to the four goals of the 2020-2022 Strategic Plan.

COVID-19

One of the Chamber EDC’s strategic goals is “operational excellence.” Never has that been more necessary than in a time of crisis like the COVID-19 pandemic. “I’m proud of how the team has really pivoted with our events during this year,” said Chamber EDC President Brian Ritter, “either a fully virtual event like State of the Cities or a hybrid event like Economic Outlook Forum. COVID-19 has forced us to evolve much more quickly than we would have otherwise.” Brian Eiseman, Chair of the Chamber EDC Board of Directors and Owner of Stoneshire Builders, agreed. “Considering everything that went on with COVID-19 and shutting down our live events, I think the team at the Chamber EDC did a fantastic job of truly being at the forefront of how to put on virtual events,” Eiseman said. The Chamber EDC team began supporting businesses through the pandemic as soon as business and school closures started in March. While restaurants were closed to in-person dining March 19 to May 1, Chamber EDC staff ran a “Take-Out Tuesday” contest. People were asked to post a photo of themselves getting take-out or delivery from a member restaurant.

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MEMBERSHIP CONNECTIONSNAPSHOT | FEATURE One winner was randomly chosen to receive a $10 gift card from another member restaurant. When restaurants re-opened, “Take-Out Tuesday” evolved into “Membership Monday” when a different Chamber EDC member is featured each week.

1,273 MEMBERS

In the spring, the Chamber EDC team also launched a web series called “Run It Down With Ross.” The goal was to create a comedic video series that highlighted small businesses during the pandemic. “In the beginning of the pandemic, our messaging was ‘We will get through this together,’” said Rebecca Pelkey, Communications Specialist. “As the pandemic continued, our messaging focused on health and safety of our members and educating our members on the different resources and tools they could use to help their business continue to grow and remain open. Now, our messaging is to continue and to always be wearing a mask.” As federal money from the CARES Act became available, the Chamber EDC helped members as they applied for Paycheck Protection Program, Economic Injury Disaster Loans, Economic Resiliency Grants, and COVID-19 PACE Recovery. “There were a lot of resources that became available thru the federal government CARES Act money that flowed through the Small Business Administration, Bank of North Dakota, and North Dakota Department of Commerce,” said Chamber EDC Vice President Nathan Schneider. “Our job was getting the word out to businesses that these programs were available, answering questions, helping them with the application process, getting them in contact with the right people. A lot of my summer was spent trying to learn as much as I could about the programs to be able to answer questions and point people to resources.”

RETENTION RATE

93%

rs 74 New Membe t! since January 1s

When the Burleigh-Morton COVID-19 Task Force was created in late-July, Ritter became chair of the business subcommittee. “As chair of the business subcommittee, our role really was to provide feedback from the business community to the broader task force on how Bismarck-Mandan businesses were being impacted by COVID-19, and to brainstorm and implement ideas on how businesses could adapt,” Ritter said. Before Gov. Doug Burgum implemented a mask mandate and before the Mandan and Bismarck City Commissions implemented mask mandates, the Chamber EDC board of directors met and came out in support of a mask mandate. “We were receiving feedback from small businesses that they didn’t have the same leverage as large retailers like Target or Walmart to require their employees or customers to wear masks,” Ritter said. “A mask mandate sets the same expectation for businesses of all sizes.” As retailers roll into the holiday shopping season, the Chamber EDC has rolled out a Shop Local ad campaign in partnership with the Bismarck Tribune. The campaign encourages all residents to support and patronize Bismarck-Mandan small businesses as we persevere through the pandemic.

MEMBERSHIP BREAKDOWN

82%

have less than 100 employees

75%

have less than 40 employees

56%

have less than 10 employees

42%

have less than 5 employees

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ECONOMIC DEVELOPMENT

Strategic goal No. 2 is to “position Bismarck-Mandan as a destination for business and talent.” “2020 has been a difficult year in a lot of ways, but that didn’t stop our area manufacturers from growing,” Ritter said. “Cloverdale Foods in Mandan is embarking on a $20 million expansion of their facilities. True North Steel made an investment with the help of the state’s automation tax credit on a piece of equipment that will allow them to manufacture even more product from the facility in Mandan. Doosan Bobcat currently has the most employees in Bismarck that they’ve ever had.” Kevin Magstadt is chair of the Chamber EDC economic development committee and Direct of Business Development for Kraus-Anderson Construction Company. “We are looking for new opportunities to bring in new companies and expanding companies around the area — with the potential to bring back manufacturing with regards to medical as well as our standard ag, utility-based, health care, and all of our standard sectors that we follow." Workforce attraction and retention continues to be a major focus for the Chamber EDC.

Our most successful social media post in the Make Your Mark campaign featured Becky Biatz, police officer with the Bismarck Police Department. Biatz is a “Bismarck-Mandan Boomerang” — someone who was born and raised here, left, and then came back to put down roots. Date: 10/26/2020 Subject: BOOMERANGS (Becky Biatz) People Reached: 8,131 Boosted: Yes Engagements: 1,657 Likes/Reactions: 279 Comments: 30 Shares: 11 Post Clicks: 1,338 Boost Info: 6.7% Women, 93.3% Men 27% TX, 19% CA, 12% FL, 10% MI, 9% MN, 6% WI, 4% WA, 3% CO, 2% OR & AZ, 1% SD & MT, <1% WY

“We really pivoted our marketing strategy for talent attraction in 2020,” Schneider said. “We really tried to focus on wide open spaces, lower commute times, things people are missing in major metropolitan areas. These are things we can use to our advantage... This is a place you can socially distance without really trying. I foresee that continuing, not just because of COVID-19. You’re starting to see de-urbanization and people moving to more rural areas. We have the infrastructure in place, such as a strong broadband network. You don’t have to be in an office setting. You can be working from home out here in North Dakota.” In November, the economic development team sent out a mailer to more than 1,300 Bismarck Public Schools alumni from 1995-2016 who live outside North Dakota. The team is working with Mandan Public Schools to obtain a similar list. Schneider refers to this as targeting the “BLT’s” — those who were born here, lived here, or have ties here. The other main group that the team targets is people who live in large metropolitan areas and may be tired of the high cost of living and long commute times. These are people who may be attracted to the wide-open spaces, short commute times, and recreation opportunities that Bismarck-Mandan has to offer. The economic development team has partnered with KK Bold on an ad campaign that will run eight weeks from Thanksgiving through New Year’s. The ad campaign will target both residents outside the state of North Dakota in large metropolitan areas and former Bismarck residents who may be here visiting family for the holidays. “I’m excited to see where 2021 goes,” Schneider said. “I think we’ve laid some really good groundwork on a lot of different efforts in 2020 in these last four to six months. I’m excited to see where we can go in 2021.”


I SOCIAL DISTANCE... SO MY FAMILY CAN BE TOGETHER SOON. COVIDStopsHere.com

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FEATURE | CONNECTION 2021 LEGISLATIVE PRIORITIES

INFRASTRUCTURE • Support infrastructure legislation that provides improvements to the Highway 83 corridor, a primary business development area of Bismarck-Mandan. • Support infrastructure legislation that encourages regional economic development and the growth of Bismarck-Mandan, including HB 1066 (Operation Prairie Dog) and maintaining funding of the North Dakota State Water Commission. WORKFORCE & EDUCATION • Support legislation which refines industry licensing processes to improve our region’s ability to attract and retain qualified professionals. • Support workforce programs and initiatives that can effectively provide opportunities to address workforce skill gaps in highdemand occupations. • Support the development of internship experiences to encourage career readiness and address workforce needs, including opportunities to increase promotion and access to internship experiences. HEALTH CARE • Support efforts to sustain Medicaid Expansion to ensure access to services and to mitigate increased expense to businesses. GENERAL BUSINESS • Support economic development programs and incentives that enhance the ability of North Dakota and Bismarck-Mandan to be competitive in the attraction and retention of talent and enterprise. • Support legislation that provides employers liability protection if they follow federal and state guidance for re-opening and establishing safety practices, including adverse employment 8 4actions Connection

The 67th Legislative Assembly will convene on Jan. 5 with an in-person/virtual hybrid.

ADVOCACY

Another strategic goal is to “serve as an advocate for business.” With the 67th North Dakota Legislative Assembly convening on Jan. 5, the Bismarck Mandan Chamber EDC has been planning since the last legislative assembly concluded. “As with any session, we’ll be there advocating on behalf of businesses,” said Chamber EDC Vice President Ryan Parsons. “That includes areas of infrastructure, health care, workforce among others, all following our legislative agenda to keep the priorities of our members in mind.” While the legislative agenda is broad-based, it has two key priorities: infrastructure and general business. “The first priority is passage of legislation that will allow cities and counties to seek voter approval of what we have termed a ‘street utility tax,’” Ritter said. “The street utility tax is envisioned as a per-month charge that would be on a city’s or county’s utility bill. That would be a replacement or alternative for special assessments on existing properties. It continues the work of the City of Bismarck‘s infrastructure task force that was created to develop alternatives for how to fund this community’s infrastructure.” The second priority will be additional business assistance programs from the state to aid businesses that have been adversely impacted by COVID-19. “The legislative session will be interesting in that communicating with legislators will be entirely different,” said Marnie Walth, chair of the Chamber EDC government affairs committee and Innovation Officer for Sanford Health. “... Fortunately, I think CEDC is well-positioned in that our Bismarck-Mandan legislative delegation has been wonderfully engaged in CEDC government affairs discussions and steadfastly responsive throughout the process. In return, they ask that we — CEDC members — stay engaged throughout Session to let them know how proposed legislation impacts our businesses, our workforce, and our infrastructure strategies. So, the ball is in our court to make that happen.”


CONNECTION | FEATURE EVENTS, PROGRAMMING & MEMBERSHIP

The final strategic goal is to “recruit and retain Chamber EDC members.” Every Chamber EDC event and program has been impacted since COVID-19 arrived in March, and the impacts have brought opportunities for change and adaptation. Spring events were postponed until Bismarck-Mandan began reopening in the summer. Lemonade Day was first event to happen, and every aspect was impacted. Lemonade Day Kick-Off was moved outdoors to a drive-thru event. The Best Tasting Contest was moved outdoors to the Chamber EDC parking lot. State of the Cities went completely virtual after Burleigh and Morton counties were Lemonade stands were spaced with social labeled as orange/high-risk in October. distancing, and Chamber EDC staff served the lemonade. Usually, the staff organizes a lemonade stand bus tour for local State of the Cities went completely virtual after Burleigh dignitaries for Lemonade Day in June. This year, vehicles and Morton counties were labeled as orange/high-risk in were decorated for a car caravan. October. The mayors of Mandan and Bismarck each gave a Planning for Economic Outlook Forum starts in January each “State of the City” address with full production onstage at the year with a survey to all member businesses. After Economic Ramkota Hotel, while attendees watched virtually. “COVID-19 gave us a lot of challenges, but I feel it also got Outlook Forum was postponed from March to June, the us to innovate, change, and grow,” said Christine Nelson, events team sent out a supplemental survey on COVID-19 Program and Marketing Director for the Bismarck Mandan impacts to local businesses. Chamber EDC. A virtual option was offered for all major events. Attendance One program that has flourished during the pandemic for events was on par with previous years when virtual and is the Business Development Series. When the Business in-person attendees were taken into account. Development Series pivoted from in-person to virtual, the events team found that attendance shot up. Outstanding Teacher of the Year awards are usually held in May, but they were moved to September due to school shutdowns. Normally, the schools plan all-school assemblies “We had attendees from all over the state of North Dakota,” said Joan Trygg, Membership Engagement Director for the during which they surprise the award-winning teachers. The Chamber EDC. “By doing BDS online, we opened up the Excellence in Business & Education Committee coordinated door for more attendees... Since a large percentage of our with the schools based on each school’s restrictions during membership base is small businesses, they might only have COVID-19. Some ceremonies included only small groups of 1-2 employees so it’s tough to get away. When we host it people, while other ceremonies were virtual. virtually, they can participate from their office, which helps businesses with small staff.” Brats with the Brave is an annual event to thank military and first responders on Sept. 11. The Chamber EDC partners Membership engagement has been more important than with the North Dakota National Guard, and this year’s event was a drive-thru picnic held at the Raymond J. Bohn Armory. ever during the COVID-19 pandemic. Starting this summer, the Chamber EDC’s CFO Elliot Rust has been organizing member check-in phone calls each week. Every staff person is assigned two members each week to call. “It’s an opportunity for us to check-in with them,” Trygg said. “There is no specific ask. We’re not asking anything from them. I think it was comforting for them especially during COVID-19.”

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FEATURE | CONNECTION NOTABLE MEMBERSHIP COMMUNICATIONS DURING THE ONGOING PANDEMIC

Date: 3/17/20 Subject: Support small business during lockdown People Reached: 7,459 Boosted: No Engagements: 542 Likes/Reactions: 190 Comments: 17 Shares: 53 Post Clicks: 282

Date: 8/18/20 Subject: Bismarck-Mandan COVID-19 Testing Sites People Reached: 6,493 Boosted: No Engagements: 541 Likes/Reactions: 113 Comments: 23 Shares: 51 Post Clicks: 354

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CONNECTION | FEATURE

LOOKING AHEAD TO 2021

Naturally, COVID-19 will continue to be a big issue in 2021, but there are multiple areas of focus. “Right away in January, we will be active at the state legislature,” Ritter said. “We will continue to be active and advocate for our members on COVID-19. This will be a slow recovery. It will be a long recovery for some of our businesses. We’re here to assist them through that recovery. We will continue to look for ways to evolve and to make sure our programming, our efforts and our events are still relevant to our membership. Those three things. That’s what our organization will look like right away in 2021.” Ultimately, the Chamber EDC staff isn’t just focused on COVID-19. They have their eyes on the long game. “I remember conversations early in 2020, we were talking about workforce,” said Valerie Weigel, Vice Chair of the Chamber EDC Board of Directors and Director of Asset Management and Commodity Strategy for Basin Electric Power Cooperative. “That was one of the biggest. I remember a roundtable we had before the pandemic. That was really the hot topic on all local leaders’ minds. How do we get enough workforce in the community to take on all of these jobs that we have open?” The Bismarck Mandan Chamber EDC will continue working through these issues and beyond.

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MEMBER PROFILE | CONNECTION

Larson's Tattooing has been a member since 2019.

Jon Larson LARSON'S TATTOOING Tell us about yourself and your role within your business. A: My name is Jon Larson, and I am the owner and a tattoo artist at Larson’s Tattooing.

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MEMBER SINCE 2019

Briefly tell us the history behind Larson’s Tattooing. A: I have been primarily self-employed since about 2006, starting my business under the name Larson’s Creative Concepts with airbrushing and custom car upholstery services. I added tattooing 12 years ago, which is pretty much the entirety of my business since we bought our Main Street Mandan location six years ago and changed our name to Larson’s Tattooing.


CONNECTION | MEMBER PROFILE How has the growth of Bismarck-Mandan impacted Larson’s Tattooing? A: It’s created more competition as several more small tattoo shops have popped up, but also created more demand for our services. What trends are taking place in your industry? A: A big movement is the trend toward digital technology. For example, just a few years ago I was hand drawing every tattoo. Now, most of my tattoo design work is done on my iPad Pro. Have there been any monumental changes within your industry that you’ve had to deal with? A: COVID of course hit everyone and the tattoo industry was not immune. In many places, including North Dakota, tattoo studios were forced to close. In some places, studios remained closed for months. That has been a tough hit for our industry full of small business owners and independent contractors.

What does the future of Larson’s Tattooing look like, and the industry as a whole look like to you? A: My wife and I are very committed to being a business that supports the community. We would love to see that continue and even grow. We also like to keep our team smaller but we have a big building, so we’ve been growing our retail storefront and hope to have that continue in the future. For our industry as a whole, I have definitely seen tattoos become more accepted and mainstream than when I began tattooing or even what it was 10 years ago. I see tattoos continuing to be more and more common… until maybe they become so common that my daughter’s generation will think they’re uncool. Larson’s Tattooing became a member in 2019, why do you continue to renew each year? A: Because I tattoo Brian Ritter. What should other Chamber EDC members know about Larson’s Tattooing that may assist them? A: We like to meet and support other business owners when we can. We often get our best solutions from other business owners and enjoy trying to help others with what we’ve learned. Supporting local is important to me, so I like to partner with other small businesses for events and work.

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Be a part of Bismarck-Mandan’s premier event where the Chamber EDC will celebrate our accomplishments of 2020, moving up and onward! We will also give our members a look toward what the coming year will bring to the Bismarck-Mandan business community. This prestigious evening is full of fun, socializing, awards, and recognition. Come and enjoy spending the evening with over 1,000 of you fellow Chamber EDC Members. It’s a night to remember!

FEATURED KEYNOTE SPEAKER: Matthew Luhn With over 25 years' experience creating stories and characters at Pixar Animation Studios, The Simpsons, and beyond, Matthew Luhn’s story credits include Toy Story, Toy Story 2, Toy Story 3, Monsters Inc., Monsters University, Finding Nemo, UP, Cars, and Ratatouille. Alongside his story work in Hollywood, Matthew also trains companies, organizations, and other professionals how to craft and tell stories to bridge the gap between heart and business to build better brands and business communication. Some of his clients include Adidas, Target, Coca-Cola, Procter and Gamble, BMW, Warner Brothers, Sony, and Google.


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GOLD SPONSORS:

SILVER SPONSORS: Dakota Community Bank & Trust Eide Bailly Environmental Services Huck Financial Group

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TABLE SPONSORS: Amy Hullet: Century 21 Morrison Realty First International Bank & Trust Bank of North Dakota First Western Bank & Trust Bartlett & West Gate City Bank Basin Electric Power Cooperative ICON Architectural Group Baymont Inn & Suites KFYR-TV Bismarck Cancer Center Kirkwood Bank & Trust Bismarck Event Center Kraus-Anderson Construction Company Bismarck State College KX News Blue Cross Blue Shield of ND Leadership Bismarck Mandan Alumni Assoc. Bremer Bank MIDCO Capital City Construction Moore Engineering, Inc. Capital Credit Union National Information Solution Cooperative Capital Electric Cooperative Odney CHI St. Alexius Health Schmitz Holmstrom CPA Cloverdale Foods Starion Bank Consolidated Construction Theodore Roosevelt Medora Foundation CornerStone Bank United Tribes Technical College Dakota Appraisal & Consulting University of Mary EMC Insurance


ECONOMIC DEVELOPMENT | CONNECTION

BUSINESS START-UP 101 HELD IN MANDAN The Mandan Tomorrow Plan – Economic Opportunity & Prosperity (EOP) Committee, wish assistance from the City of Mandan’s Business Development Department and the Bismarck Mandan Chamber EDC, recently held the 8th Annual Business Start-Up 101 Workshop. This free workshop was offered to all residents of Mandan who are considering whether or not to start their own business. Attendees first heard from a panel consisting of resource partners who can aid in business The 8th Annual Business Start-Up 101 Workshop was recently held in Mandan. planning and financing, that included: the Center for Technology and Business, Lewis & "Mandan is full of examples of entrepreneurs who took Clark Development Group and Dakota Business Lending. the plunge and started their own business. So who better to learn from than people who have already done it and “Starting a business is no easy task, but we want all entrepreneurs to know that there are resources and people done so successfully,” added City of Mandan Business out there to help. All they need to do is call,” said Bismarck Development & Communications Director Ellen Huber. Mandan Chamber EDC Vice President Nathan Schneider. The entire session was offered to attendees both in-person and virtually in order to reach as many people as possible. The resource panel was followed up by another panel, Business Start-Up 101 is part of an ongoing series of this one comprised of Mandan business owners and business education and outreach activities hosted by entrepreneurs, sharing their own success stories having the EOP Committee. Next up is the 2021 Business Pitch already established successful businesses in Mandan. Challenge for which entries are due on January 28, 2021. The panel included Kimberly Bloms (Kids in Motion Live presentations by finalists are scheduled for March 24, Pediatric Therapy & Wellness), Kevin Cavanagh (Bearscat 2021 and more information can be found at Bakehouse), Melissa Hertz (RuLissa Boutique and More) www.cityofmandan.com/businesspitch. and Jerry Stryker (Main Street Drive Thru Liquor and Coffee).

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CONNECTION | ECONOMIC DEVELOPMENT

NEW LINEWORKER FACILITY AWARDED GRANT The Economic Development Administration (EDA) announced in August that it is awarding a $4 million grant to the North Dakota Association of Rural Electric Cooperatives to construct a new lineworker training facility in Mandan. The EDA grant will be matched with more than $1 million in local investment. The facility will be built in northwest Mandan near the ND Association of Rural Electric Cooperatives headquarters. The new $5 million state-of-the art facility will allow, for the first time, year-round training opportunities to current and future electric industry workers, thanks to its 17,719 square-foot four-season training area.

NDAREC is constructing a new lineworker training center in Mandan.

The funding will continue a 50-year-old partnership between the NDARECs and Bismarck State College (BSC). Since 1970, 1,700 graduates have completed the training program offered by BSC, in partnership with NDAREC. Students receive intense instruction in all facets of power line construction, equipment operation and maintenance. Study includes classroom instruction, indoor and outdoor lab work, and courses to prepare for North Dakota’s commercial driver’s license (CDL) exam. This project was made possible by the regional planning efforts led by the Lewis and Clark Regional Development Council, which EDA funds to bring together the public and private sectors to create an economic development roadmap to strengthen the regional economy, support private capital investment, and create jobs.

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CHAMBER EDC NEWS | CONNECTION

TRIBUNE, CHAMBER EDC PARTNER FOR SMALL BUSINESS The Bismarck Tribune and Bismarck Mandan Chamber EDC agreed this week to partner and expand on the American Express Company’s annual Small Business Saturday program. Small Business Saturday began in the midst of a recession in 2010. It has become an annual staple for small businesses across the United States to capitalize on the kickoff to Christmas shopping. Tribune President and Publisher Gary Adkisson said, “As necessary as this program was for small business in 2010, it is doubly important in 2020 as small businesses face their greatest economic challenge since the Great Depression with the coronavirus pandemic.”

For three years the Small Business Saturday focus has been a four- to six-page insert in the Tribune’s Thanksgiving edition. The insert wraps around a variety of advertisements from large retailers, which guarantees high readership. The Thanksgiving edition is the Wednesday, Nov. 25 issue of The Bismarck Tribune. Kara Zimmer, marketing promotions manager for the Tribune said, “The theme this year is Every Saturday is Small Business Saturday.” Beyond the Thanksgiving launch, each Saturday edition of the Tribune will feature small business Christmas advertising.

The 2020 theme has been changed from only focusing on the weekend after Thanksgiving to the whole Christmas shopping season leading up to Christmas Day. Bismarck Mandan Chamber EDC President Brian Ritter reached out to the Tribune to find a way to partner on a campaign aimed at supporting small businesses, which are the “heart and soul” of organizations like ours, according to Ritter. Ritter said, “The vast majority of our membership has less than 40 employees, they’re small businesses, and we’re going to do all that we can to promote them. Especially now when they’re facing so many challenges.”

with Joel

Weekdays @ 5:30pm Only on:

KNDB CH.26 Bismarck / Mandan / Dickinson

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KNDM CH.24 Minot / Williston

NEWS

KRDK CH.4 Fargo / Grand Forks


CONNECTION | CHAMBER EDC NEWS

PARKS & SCHOOL PANEL RETURNS TO VIRTUAL STATE OF THE CITIES AGENDA

On November 3rd, about 200 Chamber EDC members tuned in virtually for the annual State of the Cities address. The State of the Cities program provides the people of BismarckMandan an opportunity to hear from community leaders and to learn more of each city’s successes and priorities.

Bismarck Mayor Steve Bakken kicked of the event by emphasizing the response efforts of Bismarck Burleigh Public Health being on the front lines of COVID-19 and continually shifting their efforts to meet the needs of the community. Mandan Mayor Tim Helbling then highlighted the importance of economic and business development remaining a priority for the city of Mandan. Both Bismarck and Mandan continue to reflect the high standards of quality of life to attract new businesses and citizens.

Mandan Mayor Tim Helbling

Returning to this year’s event was the Parks & School Districts panel discussion. As the Bismarck-Mandan area continues to develop, the role of parks and school districts becomes more critical. Panel members shared their vision for how the school districts will evolve in 2021. In addition, the panel members spoke about what our communities can do to foster talent attraction. The Chamber EDC would like to thank all the virtual attendees of this year’s State of the Cities address! It is through your ongoing support, enthusiasm and dedication that makes this event such a success. The Chamber EDC would also like to thank Mayor Steve Bakken, Mayor Tim Helbling, Parks & School Districts and our sponsors who invest in Bismarck-Mandan every day.

Bismarck Mayor Steve Bakken

THANK YOU SPONSORS: Presenting Sponsor: Gold Sponsors: Event Sponsors:

BASIN ELECTRIC POWER COOPERATIVE A Touchstone Energy Cooperative

Table Sponsors: AE2S, American Bank Center, Apex Engineering, Bismarck State College, BNC National Bank, Capital Credit Union, Choice Bank, Dakota Community Bank & Trust, First International Bank & Trust, First Western Bank & Trust, Gate City Bank, HDR Engineering, ICON Architects, Kraus-Anderson Construction Company, Leadership Bismarck-Mandan Alumni Association, Northern Improvement Company, Pearce Durick, Starion Bank, University of Mary, United Tribes Technical College, Wells Fargo Bank

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CHAMBER EDC NEWS | CONNECTION

LEADERSHIP BISMARCK-MANDAN: ENERGY, ARTS, & LEISURE ENERGY & NATURAL RESOURCES For the first issue day, the Class of 2021 dove into the topics of Energy & Natural Resources. N.D. Public Service Commissioner Julie Fedorchak moderated an energy roundtable with Jason Bohrer, Lignite Energy Council; Brady Pelton, N.D. Petroleum Council; and Garrett Schilling, Basin Electric Power Cooperative. Jean Schafer explained how Basin Electric participates in MISO, the Midwest Independent System Operators, which spans from Manitoba to Louisiana. Kay LaCoe guided the class through a handson electrical transmission activity. The class had to plot out the least expensive transmission line that avoided city limits, rural homes, protected areas, and water.

Rich Garman paints at Theo Art School during Leadership Bismarck-Mandan Arts & Leisure Day on Nov. 6.

ARTS AND LEISURE The class received presentations from Cole Higlin, Mandan Parks & Recreation District, and Kevin Klipfel, Bismarck Parks & Recreation District. This spring, Higlin said they had to make tough decisions on whether to open certain facilities during COVID-19. While schools had detailed guidance from the state on how to operate, Higlin said Parks & Recreation had to make their decisions without official guidance. For example, they had to decide whether to invest tens of thousands of dollars to open Raging Rivers Waterpark, without knowing if they would be able to stay open all summer. Klipfel said that every time Bismarck Parks & Recreation executes a survey, neighborhood parks and trails is a top desire from the community. Future parks include Promontory Park, Hidden Star Park, Silver Ranch, Clear Sky, and Boulder Ridge. In June, Bismarck Parks & Recreation put an Indoor Community Recreation Complex on the ballot. While the ballot initiative failed, Klipfel said those recreation needs still exist. Bismarck Parks & Recreation is looking for other ways to meet those community needs.

OUR MANY THANKS TO THE FOLLOWING:

The class traveled to Theo Art School for the arts portion of the day. Molly McLain of Dakota West Arts Council presented on “Public Arts in the Capital City and Beyond.” Liliana Norby guided the class through a fall pumpkin painting activity at Theo Art School.

Lunch Sponsors: Starion Bank (Energy & Natural Resources Day) Mandan Parks and Recreation (Arts & Leisure Day)

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Presenting Sponsor: Gold Sponsor: Program Sponsors:

BASIN ELECTRIC POWER COOPERATIVE A Touchstone Energy Cooperative ®

Energy & Natural Resources co-chairs: Kay LaCoe - Lignite Energy Council Julie Fedorchak - N.D. Public Service Commissioner Ashley Kittleson - Starion Bank Arts & Leisure Day co-chairs: Kelly Churchill - Mandan Parks and Recreation Tyler Sander – Aetna, a CVS Company


CONNECTION | CHAMBER EDC NEWS

STCHAMBER EDC STUDENT LEADERSHIP NETWORK STAYS CONNECTED WITH INDUSTRY AND BUSINESS LEADERS The BismarckMandan Student Leadership Network has been busy the last few weeks with kick off taking place on October 29, 2020 at the Bismarck Mandan Chamber EDC followed by their first program day in November on Financial Literacy presented by American Bank Center. The students had the opportunity to hear from and ask questions of Kevin Dykema, Bismarck Regional President, Justin Weninger, Business Banking Officer and Derek Binstock, Investment Analyst. Topics included: Budgeting, Credit and Investing. Although this year’s program may look a little different as we have decreased the of students in the program and many of the presentations have gone virtual the content and information provided to the students remains unchanged. The students will continue to have the opportunity to hear from our community businesses and leaders to find out not only what is going on in our community but how to be better prepared when looking to their future.

ALIGNED VISIONS. SUSTAINABLE PROJECTS. A BETTER WORLD.

SOLVING YOUR MOST COMPLEX CHALLENGES. With SEH, you are a true partner and collaborator.

A big thank you to all of the presenters and hosts, who have taken the time out of their busy schedules to spend time with the Student Leadership Network. The 2020-2021 Student Leadership Network members are as follows: Bridger Anderson Senior from Century HS, Kendal Blair Junior from Mandan HS, Samuel Enget Senior from Shiloh Christian School, Madeline Erickson Junior from St. Mary’s Central HS, Jenna Gierke Junior from Mandan HS, Athalia Haughton Junior from Century HS, Bethany Magnus Junior from Century HS, Anna McCarthy Junior from Dakota Adventist Academy, Paw Lay Pway Junior from Dakota Adventist Academy, Micah Schlittenhardt Senior from Legacy HS, Faith Stelter Senior from Legacy HS and Corby Svihovec Senior from Legacy HS. Engineers | Architects | Planners | Scientists

Presenting Sponsors: Event Sponsors:

701.354.7121 | sehinc.com/subscribe

BASIN ELECTRIC POWER COOPERATIVE A Touchstone Energy Cooperative ®

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CHAMBER EDC EVENTS | CONNECTION

LINK UP: VIRTUAL FAMILY FEUD

Date: Thursday, December 3, 2020 Location: Virtually via Zoom Time: 4:30PM - 6:00PM Admission: Free for Chamber EDC Members Gold Sponsor: Get your coworkers together for a laid-back game night full of fun and networking. Based on the popular Family Feud game show, this online team building event will have you split into teams, each representing a ‘family’ as you face off head to head in a series of topics from the comfort of your own home or office! This virtual event is open only to Chamber EDC members, but is FREE to attend. Please register in advance to secure your spot on a team!

CONFUSED COMPOSED

BDS: CUSTOMER SERVICE - DEFINE, EQUIP & MOTIVATE

Date: Tuesday, December 8, 2020 Location: Virtually via WebEx Time: 9:30AM - 11:30AM Admission: $10.00 for Chamber EDC Members $20.00 for General Admission We’ve all been there… Whether calling a business or walking in, we’ve experienced less than stellar customer service. While as the customer, it can be incredibly frustrating, as the employer, it is disheartening. But with all of the changes in the last year regarding how business is done and challenges in staffing, it is tough enough to keep employees, let alone have time to keep the customer service at the expected level. Join us for the virtual Business Development Series: Customer Service – Define, Equip & Motivate and learn from these panelist members as they share how to establish a culture of customer service, train your team and keep motivation consistent in the workplace: • Duane Boeder, Branch Manager, Advanced Business Methods • Brandon Ralph, Manager, Bruno's Pizza • Shaneille Ulmer, Marketing Director, Bismarck Motor Company Register at: https://business.bismarckmandan.com/events Questions? Contact Joan at jtrygg@bmcedc.com, 701-223-5660 or 701-400-2931.

Year-end can be a confusing time, but the right team can help you stay organized and get ahead of the game. From W-2 reporting to estate planning—and everything in between— we can help as you wrap up 2020 and look ahead to 2021 and beyond.

eidebailly.com/eide-like/year-end

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CONNECTION | CHAMBER EDC EVENTS

BDS: UNCOVERING LEADERSHIP BLIND SPOTS

Date: Tuesday, January 12, 2021 Location: Virtually via Zoom Time: 8:30AM - 10:30AM Admission: $49 with promo code 20COMP29 Presented By: Only 17% of employees are satisfied in their job. And 45% of employees are planning on leaving their job in the next 12 months. How can you turn those numbers around? Are there “blind spots” that you, as a leader are missing that could drive employee retention and satisfaction? Don't miss out on Dale Carnegie’s Uncovering Leadership Blind Spots: Discovering the Pathway to Motivating Your Employees Business Brief on Tuesday, January 12th from 8:30am - 10:30am virtually or at the Chamber EDC. Reserve Your Seat Today!

ANNUAL DINNER

Date: Thursday, January 21, 2021 Location: Bismarck Events Center, Hall B Time: 5:30pm - 8:30pm Admission: $75.00 for Chamber EDC Members $85.00 for General Admission Presented By: CHRYSLER I DODGE I JEEP I RAM

This year’s keynote speaker, Matthew Luhn, comes with quite a lineup of experience creating stories and characters at Pixar Animation Studios, The Simpsons, and beyond, Luhn also works to bridge the gap between heart and business for clients such as Adidas, Target, Coca-Cola, Proctor and Gamble, BMW, Warner Brothers, Sony and Google. Contact Joan at 701-223-5660, 701-400-2931 or jtrygg@bmcedc.com to reserve your table and start planning your evening! Tickets can also be purchased at https://www.business.bismarckmandan.com/events.

Start to identify your organization’s leadership performance gaps with this Business Development Series at a discounted rate for members! This event has been approved for 2 SHRM PDCs and 2 HRCI HR credits. Register at northdakota.dalecarnegie.com with promo code: 20COMP29 in the upper right corner on course payment page.

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MEMBER NEWS | CONNECTION

BISMARCK REALTY ANNOUNCES COMPANY NAME CHANGE TO RISE PROPERTY BROKERS Bismarck Realty, a commercial real estate broker, today announced its transition to a new identity as RISE Property Brokers, a name that better represents the firm’s corporate philosophy of shared success through client-centered business transactions. Along with the name change, RISE has adopted the tagline “Pursuing Higher Values.” The new slogan reflects its desire to contribute to the financial growth of clients while reinforcing the strong value system that has shaped the company during its 42-year history.

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“Clients trust us with their financial future,” said George Yineman, brokerage owner. “Each member of our team understands the responsibility that comes with a client’s decision to work with us. We consider it an honor to guide them through property transactions. Our clients depend on us for successful, innovative and ethical business strategies.” Transition to the new name and identity also includes the launch of a new website where clients have access to CREXI, a powerful commercial real estate intelligence tool that automates transactions for buyers, agents, tenants and brokers. This allows RISE to efficiently manage the sales process from listing to closing. The website is available at risepropertybrokers.com. Sellers and landlords will benefit from listing properties on this new automated platform. To list a property or get more information, call 701.222.0232. Bismarck Realty was founded in 1978. It is a deeply rooted commercial real estate brokerage firm and specializes in commercial, investment, leasing and development properties as well as buyer and tenant representation.


CONNECTION | MEMBER NEWS

INTERMOUNTAIN HEALTHCARE AND SANFORD HEALTH ANNOUNCE INTENT TO MERGE Intermountain Healthcare, a company at the forefront of value-based and digital healthcare, and Sanford Health, one of the nation’s leading systems in rural healthcare delivery and clinical research, have signed a letter of intent to develop a strategic partnership. “Intermountain and Sanford have a shared vision of the future of healthcare Marc Harrison, M.D. (left), president and CEO of Intermountain Healthcare, will be president and CEO of and have the aligned the combined organization. Kelby Krabbenhoft, is the former president and CEO of Sanford Health. Both values needed to better organizations will continue to operate under their current names for the foreseeable future. serve more communities across the nation,” says Marc Harrison, M.D., president and CEO of Intermountain Marc Harrison, M.D., Healthcare, will be president and CEO of the combined president and CEO of Intermountain Healthcare. “This organization. Both organizations will continue to operate merger enables our organizations to move more quickly under their current names for the foreseeable future. to further implement value-based strategies and realize economies of scale. Through coordinated care, increased use of telehealth and digital health services, we will make healthcare more affordable for our communities.” “For more than two decades, we’ve been focused on good growth, with the goal of driving innovation and bringing more affordable and accessible healthcare to the communities we serve,” says Kelby Krabbenhoft, former president and CEO of Sanford Health. “Today we’re marking another major milestone in our long history of working to change the course of healthcare across the globe. By coming together with Intermountain Healthcare, we will improve the health and well-being of the communities we serve and strengthen our impact in healthcare delivery and value.” The boards of both not-for-profit organizations approved a resolution to support moving forward with the due diligence process. The organizations will enter this activity with the goal to sign a merger agreement that will bring both health systems together as a model for improving access to high value healthcare across the U.S. The merger is expected to close in 2021 pending federal and state approvals.

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ASK A PRO | CONNECTION

DEANNA BERG at

JOEL BLANCHARD, MD

AMBER SCHRIOCK

at

at

BAPTIST HEALTH CARE CENTER 3400 Nebraska Drive, Bismarck, ND 58503 701-223-3040

Q: THE HOLIDAYS CAN BE LONELY WITHOUT VISITORS, HOW CAN THE COMMUNITY HELP THE RESIDENTS OF THE BAPTIST HEALTH CARE CENTER? A: • • •

• •

Send cards to our residents (no names needed - we will give to those not receiving mail). Contact our activities department and ask what is needed for stocking stuffers. Consider caroling outside our center - we can arrange for a live stream inside by contacting our marketing department. Donate funds to our center for us to do special gifting to our staff and residents. Pray for good health and wellness for all.

2603 E Broadway Ave, Bismarck, ND 58501 701-323-5222

Q: HOW CAN WE HELP OUR COMMUNITIES CONTROL THE SPREAD OF COVID-19? A: Our decisions and actions affect the

spread of COVID-19, so the best answer lies within each of us. We are all ready for the pandemic to be over, but we cannot let our guard down. The virus spreads mostly from an infected person releasing it into the air while talking, coughing or sneezing. It then lands in another person’s mouth or nose, enters their lungs and causes an infection. Two things we can do to prevent the spread: 1. Wear a mask 2. Practice 6 feet of social distancing Then, if a person does have COVID-19, a mask traps the virus and less is released into the air. There is no completely safe distance from another person, but physically distancing by 6 feet will mean that less of the virus will land in another person’s mouth or nose.

1661 Capitol Way, Bismarck, ND 58501 701-250-9400

Q: DOES WINDOWS HAVE A BUILTIN DICTATION PROGRAM, SO I DON’T HAVE TO TYPE EVERYTHING? A: Of course! Windows 10 has a dictation

tool is built in. You can start by selecting a text field, then pressing the Windows logo key + H at the same time. This will open the dictation toolbar. Start talking. To stop dictating, say “Stop dictation.” You must be connected to the internet to use dictation. There are some helpful commands, here are a few to get you started: To delete a word say, “delete word.” To move the cursor to the end of a unit of test say any combination of these examples, “Go after word; move after word; go to the end of that; move to the end of paragraph.” To move the cursor to the start of a text unit say, “Go before that” or “Move to the start of that.” To dictate in uppercase, say “uppercase.” To turn spelling mode on or off, say, “Start spelling” or “Stop spelling”. To enter a symbol, say the symbol name. Examples: @ “at symbol”, ? “question mark”, . “period” Happy dictating!

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CONNECTION | ASK A PRO

MICHELLE WALKER at

COLLIN KUDRNA at

1929 N Washington St, Ste GG, Bismarck, ND 58501

4204 Boulder Ridge Rd, #100, Bismarck, ND 58503

Q: WHY SHOULD I CONSIDER END OF YEAR CHARITABLE GIVING? A: There are a number of reasons to share

Q: IS MY INACTIVITY THE PAST FEW MONTHS THE CAUSE OF MY NECK AND LOWER BACK PAIN?

701-751-3732

your generosity before January 1st. One reason is to secure tax benefits. The rules around how much you can deduct depend on your income level, donation amount and a few other variables. Always check with your accountant or financial advisor for the most up to date information. Many are inspired to donate during the holidays for more heartfelt reasons: • Because we want to make the world a better place. We all have the power to make a difference. Whether you have thousands or a few dollars to give, those donations go a long way! • Because it feels good. Research has shown that doing good is good for your health. Helping others causes our bodies to release endorphins which gives us a good feeling. This helps reduce stress, improve physical health and enhance our overall well-being. • Because you can double your impact. During the holiday season, there are often opportunities to have your gift matched, whether it’s through a program being offered by your employer or favorite nonprofit. • Because this year, contributions are needed more than ever! To say that this has been a difficult year would be an understatement. The pandemic has negatively impacted local businesses and has also taken a toll on nonprofits. Your gift will have lasting impact!

701-751-3064

A: Neck and back pain can have many

causes and should be checked by a physical therapist that is skilled in evaluating the cause of your pain and/or movement issue. Your physical therapist may find that the cause of your pain is due to the recent inactivity caused by changes in your daily schedule due to the pandemic. You might be hunched over your laptop in a makeshift home office or uncomfortable going out to exercise. This inactivity prolonged over weeks and months can cause our body to decondition, where our muscles begin weakening along with decreased heart and blood vessel function. The good news is deconditioning can be reversed! It is critical that you don’t let the changes from COVID-19 keep you from moving more and sitting less. Together with your PT a plan can be implemented to keep you moving and maintain your muscle strength. If you need help to get moving safely again contact us. There is no referral needed to access quality physical therapy. See your Movement Specialist today! Visit Optimum Therapies at www.optimumtherapies.com.

DR. REYNOLDS at

500 N 8th Street, Bismarck, ND 58501 701-222-6100

Q: I AM A 62 YEAR-OLD MAN WHO HAS BEEN SMOKING MOST OF MY LIFE. DO I NEED TO BE SCREENED FOR LUNG CANCER? A: Lung cancer is the uncontrolled growth of abnormal cells which can form into tumors in one or both lungs. Nearly 500 North Dakotan’s are diagnosed with lung cancer each year and lung cancer is the third most diagnosed cancer in ND. The good news is, if you stop smoking before lung cancer develops, your damaged lung tissue gradually starts to repair itself. No matter your age or how long you’ve smoked, quitting smoking may lower you risk of lung cancer.

The USPSTF recommends yearly low-dose CT scans for those who have a history of heavy smoking and currently smoke/ or have quit within the last 15 years and are between 55 and 80 years old. Heavy smoking means smoking 30 packs or more every month. If you are thinking about getting screened, talk to your doctor. If lung cancer screening is right for you, your doctor can refer you to a high-quality screening facility. If caught at an early stage, lung cancer is often treatable and controllable.

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MEMBER PERKS | CONNECTION DZIOBA JOINS KLJ AS MARKET MANAGER FOR ALTERNATIVE DELIVERY AND CONTRACTOR SERVICES With a diverse project delivery background, Ben Dzioba KLJ Engineering (KLJ) is proud to welcome Ben Dzioba as our newest market manager, overseeing Alternative Delivery and Contractor Services. An expert in designbuild methodology and alternative contracting, he will fulfill a critical role in the company by providing unique and integrated solutions for clients. Dzioba is a registered Project Management Professional (PMP), Professional Engineer (PE) and DesignBuild Professional (DBIA), which recognizes his superior knowledge of risk, cost, schedule, resource, scope, and communication management, and his ability to effectively implement these processes in multiple project delivery methodologies. His experience includes design, critical path method scheduling, change documentation, environmental compliance, public information coordination, and construction management. Dzioba’s leverages his experience with strategic planning, quality management and project management to deliver successful outcomes for his clients. As a future focused individual, he is always looking for new technologies and processes to incorporate into his projects. BIANCO REALTY SALES AWARDS Bianco Realty has announced their top 10 "REALTORS® OF THE MONTH" for October: Darcy Fettig, Shirley Thomas, Amber Sandness, Nate Seifert, Brenda Foster, Judy Maslowski, Pam Schafer, Amy Asche, Candi Steidler, and Jane Thoele. These ten REALTORS® had the highest sales totals at Bianco Realty in October 2020.

ANNE CARLSEN HIRES BLAKE RITTEMAN AS OPERATIONS MANAGER, WEST REGION Anne Carlsen, a nonprofit organization Blake Ritteman providing individuals with developmental disability or delays with services and supports for almost 80 years, has hired Blake Ritteman to serve as their operations manager in their West Region, currently serving Bismarck and Minot. In this role, Ritteman will manage services in all of western North Dakota including behavioral health, autism and in-home supports. Ritteman received a bachelor’s degree from North Dakota State University in philosophy and humanities as well as a Master of Science degree in psychology from the Institute of Psychological Sciences, Arlington, Virginia. He previously worked for Anne Carlsen in Grand Forks and brings extensive experience overseeing services and supports for individuals in various settings, including Intermediate Care Facility group homes, residential, independent and day habilitation and employment services. Ritteman joins multiple other new hires in the autumn months to expand Anne Carlsen services in western North Dakota. For more information on Anne Carlsen Center and services provided, visit annecarlsen.org

NEW LEADERSHIP AT BNC NATIONAL BANK BNC National Bank is pleased to announce that Chad Scott has accepted the position of North Dakota Market President. Chad Scott Scott has been part of the BNC family for 25 years, most recently as Senior Vice President of Business Banking. He will oversee all North Dakota markets and be responsible for the state’s business growth strategy, objectives and Kevin Stadler results. BNC National Bank is also pleased to announce that Kevin Stadler has been named Bismarck Market President. Stadler joined BNC’s lending department over 25 years ago and most recently served as Senior Vice President of Business Banking. Kevin has been an active volunteer and deeply involved in our surrounding communities.

SCHMITZ-HOLMSTROM WELCOMES NEW STAFF Schmitz-Holmstrom CPA has added seven staff members, six of whom were team members of the recently acquired Craig Anderson and Associates certified public accounting practice. Janae Mulder, CPA graduated from the University of Mary in 2002 and focuses on tax and accounting assistance. BSC HIRES The following new staff members are POLYTECHNIC from the Craig Anderson and Associates. DIRECTOR AS FOCUS Craig Anderson, CPA is a UND graduate ON EXPANDED MISSION and has been managing his own firm for RAMPS UP more than 30 years in the Bismarck-Mandan Bismarck State area. College has named Mandi Kadrmas joins the SchmitzAlicia Uhde Alicia Uhde as Holmstrom team as an executive assistant. Polytechnic Program She brings more than 15 years of human Outreach Director. Uhde is responsible resources and administration experience to for expanding BSC’s public and private the firm. partnerships, experiential learning Nick Sioringas received his BA in opportunities for students and outreach accounting from Dickinson State University as Bismarck State College solidifies its and specializes in tax and accounting. polytechnic offerings. Uhde was previously Karen Ely has her BSBA from Eastern a program manager in the BSC National Montana College and provides tax and Energy Center of Excellence. She has been accounting for her clients. with BSC for 16 years. Becky Gustin joined Schmitz-Holmstrom BSC is North Dakota’s only polytechnic as a payroll specialist.. institution and one of very few institutions Melissa Schultz graduated with a BA in in the nation to hold the polytechnic accounting from Dickinson State University. designation. Schultz works in the tax and accounting services area.

Share your business news with the Chamber EDC. Email press releases to Rebecca at rrattei@bmcedc.com.

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CONNECTION | MEMBER PERKS CAPITAL CREDIT UNION ANNOUNCES BISMARCK-MANDAN MARKET PRESIDENT BRAD SHETLER Capital Credit Union today welcomed back Brad Shetler Brad Shetler as BismarckMandan market president. Shetler has nearly 13 years of professional experience in the financial services industry. As market president, Shetler will lead Capital Credit Union’s Bismarck-area business lenders, with a focus on growing the credit union’s business services. Shetler rejoins the Capital Credit Union team after six months at First Western Bank & Trust. Prior to that, he worked at Capital Credit Union for 12 years; starting as a teller and working as a financial services representative, branch manager, credit analyst, business services officer and, finally, business services vice president. Shetler earned a bachelor’s degree in business administration from University of Mary. He lives in Bismarck with his wife, Nicci, and son, Bryson.

BISMARCK AERO CENTER WELCOMES NEW PART-TIME FLIGHT INSTRUCTOR Clint and his family recently relocated to the Midwest from Washington State. Prior to their move, Clint was the Manager of a Part 141 flight school where he assigned students, supervised CFI’s, ensured adherence to FAA regulations, and worked directly with several students as a CFI himself. During his tenure as Manager, Clint developed a reputation as a fair supervisor and an excellent CFI. Prior to the Flight School, Clint spent six years in the U.S. Army, with responsibilities ranging from Platoon Leader, Comptroller, Logistics, and Aviation Operations Officer. Now that he and his family are back to the Midwest, Clint is anxious to stay current in aviation, while he pursues other educational opportunities. It is easy to see Clint’s desire to provide a professional learning experience for all future pilots. Welcome to the team, Clint!

MPS HIRES A STUDENT/FAMILY & CULTURAL AND WELLNESS ADVOCATE Mandan Public Schools is pleased to announce that Mr. Travis Albers has been hired as the new Student/Family Cultural and Wellness Advocate for the Mandan Public School System. Mr. Albers will begin connecting with Native American families throughout the community and in the classroom. He will partner with school counselors and school staff to present cultural diversity, awareness, and sensitivity. “This position is not to single out Native American Students but will help to create an environment that will allow them to succeed and excel in the Mandan Public School System.” Mr. Albers said. Mr. Albers is an enrolled member of the Turtle Mountain Band of Chippewa Indians. He attended college and played basketball for United Tribes Technical College in Bismarck and Delaware State University in Dover, Delaware. He received his Bachelor of University Studies from the University of Mary and a Bachelor of Science in Dietetics from the University of North Dakota.

DECEMBER LIVE GOVERNMENT MEETINGS

Televised on Government Access, cable channel 2 & 602 HD. Broadcast on Radio Access 102.5 FM radio. Streamed online at www.freetv.org.

Tues, 1st

5:30 pm

Mandan City Commission

Thurs, 3rd

5:00 pm

Bismarck Board of Adjustment

Mon, 7th Tues, 8th

5:00 pm

Burleigh County Commission

5:15 pm

Bismarck City Commission

Wed, 9th 8:00 am Burleigh County Water Resource District 5:15 pm Burleigh County Planning Commission Thurs, 10th

9:00 am 4:00 pm 5:30 pm

Bismarck Parking Authority Bismarck Renaissance Zone Authority Morton County Commission*

Mon, 14th 10:00 am 5:15 pm 5:30 pm

Metropolitan Planning Org. Technical Advisory Committee Bismarck School Board Mandan Park Board*

Tues, 15th 1:30 pm 5:30 pm Wed, 16th 3:30 pm 5:00 pm Thurs, 17th 5:15 pm

Metropolitan Planning Organization Policy Board Mandan City Commission Historic Preservation Commission Bismarck Planning Commission

Mon, 21st

5:00 pm 5:30 pm

Burleigh County Commission Mandan School Board*

Tues, 22nd

5:15 pm 5:30 pm

Bismarck City Commission Morton County Commission*

Mon, 28th

5:30 pm

Mandan Planning Commission

Bismarck Park Board

Meetings are replayed several times on the Government Access channel and are available for viewing online (Watch on Demand) at www.freetv.org. * Delayed Playback

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RIBBON CUTTINGS | CONNECTION Ribbon cuttings are conducted by a committee of Chamber EDC volunteers called Ambassadors. Businesses qualify for a ribbon cutting if they open, move, and remodel, are under new ownership, change their name, or offer a new product or service. To find out how you can get a free ribbon cutting from the Bismarck Mandan Chamber EDC, please call Ross at 701-223-5660.

BISMARCK CANCER CENTER Amy Gross and team celebrate the ground breaking on a new expansion project at their location 500 N 8th Street in Bismarck. Phone: 701-222-6100. Member.

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COSTCO Brandon Peck and team celebrate the grand opening of a new location at 1325 57th Ave. NE in Bismarck. Phone: 701-415-7011. Member.


CONNECTION | NEW MEMBERS The Chamber EDC encourages all members to do business with each other. The following companies and organizations have recently made an important investment in their business by joining the Chamber EDC. Please consider them for your professional and personal needs. To find a complete listing of Chamber EDC members, view the Member Directory online at www.bismarckmandan.com. Halberstadt’s 508 E Main Ave Bismarck, ND Alex Dahl (701) 751-0191 Halberstadt's Bismarck is your premier menswear destination. We are located in the heart of downtown Bismarck & provide a unique shopping experience with unbeatable customer service.

Platinum Integrity Consulting 1706 Chandler Ln Bismarck, ND Klyde Whitman (701) 202-9444 Cybersecurity and IT solutions to secure, drive, and service your business with our Platinum Integrity Security Baseline (PISB). Take control before something catastrophic derails your business!

Sara Frank Process Server, LLC Bismarck, ND Sara Frank (701) 202-3856 I have been a process server since 2010, a member of the National Association of Professional Process Servers & the Worldwide Process Servers & in 2020 was Certified as a ND Woman Owned Business.

Aspire Homes Mandan, ND Greg Meidinger (701) 426-8583 Aspire Homes understands people have different and unique aspirations in life. He will work alongside you, the homeowner, to design, plan, and build your home.

Spartan Solutions Group 2100 Morrison Ave Suite #7 Bismarck, ND Jared Gregor (701) 214-6500 Through open communication and exceptional service, we will help you meet your security needs with our security guards, electronic security and video surveillance systems.

Air Pro Mandan, ND Ian Yearsley (701) 214-9533 We pride ourselves on being Bismarck-Mandan's one stop shop providing a wide range of heating and cooling needs.

Lots and Lines 803 Adobe Trail SE Suite #2 Mandan, ND Bill Kramer (701) 955-3059 Locally owned and operated parking lot maintenance company. We offer a variety of services Seal Coating, Snow Removal, Power Sweeping, Crack fill, Seasonal Clean-up, Parking Lot Striping and Paint etc. Dakota Reit 3003 32nd Ave S Suite #250 Fargo, ND Matt Pedersen (701) 239-6879 Dakota REIT was formed 22 years ago as a private REIT with the vision of providing shareholders the financial advantages of real estate ownership without the responsibility of property management.

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Bismarck Mandan Chamber EDC Connection 1640 Burnt Boat Drive Bismarck, ND 58503

UPCOMING CHAMBER EDC EVENTS LINK UP: VIRTUAL FAMILY FEUD Date: December 3, 2020 • 4:30pm - 6:30pm Location: Virtually BDS: FRAUD: CUSTOMER SERVICE - DEFINE, EQUIP & MOTIVATE Date: December 8, 2020 • Time: 9:30am - 11:30am Location: Virtually

BDS: FRAUD: UNCOVERING LEADERSHIP BLIND SPOTS Date: January 12, 2021 • Time: 8:30am - 10:30am Location: Virtually

CHAMBER EDC ANNUAL DINNER Date: January 21, 2021 • Time: 5:30pm - 8:30pm Location: Bismarck Event Center, Hall B – 315 S 5th Street, Bismarck

for your continued support of the Bismarck Mandan Chamber EDC! From our staff to yours, may you have a prosperous and happy holidays!


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