ASM Global - Voices - Edition 2

VOICES

VENUE SPOTLIGHT

GET TO KNOW OLYMPIA LONDON!

Olympia London is an iconic venue in the heart of Kensington, London which first opened its doors in 1886 bringing culture and heritage together to create inspiring experiences for everyone that stepped through their doors. They are now embarking on a truly exciting journey that will set the venue up for the future as the venue and surrounding areas are redeveloped to create a destination for culture, creativity and entertainment. The venue will gain new state of the art conference facilities whilst the wider estate will encompass a new performing arts school, two new hotels, theatre, music venue, gym and plenty social/ retail spaces for people to enjoy.

We Welcomed Olympia to the ASM Global family on 1st May 2022

• A NOTE FROM SHAUNA

• ASM GLOBAL ACTS - BE PART OF THE GREEN TEAM

• ASM GLOBAL ACTS... IN ACTION

• GLOBAL JOB FAIR INFO

• ASM GLOBAL ACADEMY

• ASM GLOBAL ACADEMY - LUNCH ‘N LEARN

• STEP UP AND SHINE - JOB LISTINGS AT ASM GLOBAL

• GROW - UNIVERSITY LEARNING AT ASM GLOBAL

• GROW - INTERN SPOTLIGHT

• NATIONAL INTERN DAY - ASM GLOBAL INTERN APPRECIATION LIST

• SUCESSION PLANNING

• ASM GLOBAL STARS SCHOLARSHIP PROGRAM

• LATAM -HR NEWS AT ANTEL ARENA

• APAC - ON TRACK TO 100 MENTAL HEALTH FIRST AIDERS

• UK- PERSONAL DEVELOPMENT REVIEWS

• SWEDEN - ASM’S STOCKHOLM LIVE ATTRACTS YOUNG TALENTS

• NEWS FROM CANADA

• OUR MISSION

WELCOME TO ASM GLOBAL VOICES.

ASM Global Voices, our digital news brief will allow us to connect globally on all things HR. We intend to use this communication as a forum to celebrate our wins as well as to share timely information, best practices, and ensure that we are creating great spaces for our team members to do amazing work. This news brief will be a celebration of you, your venues, and your work.

A NOTE FROM SHAUNA

As we continue to celebrate our milestones, this edition is packed with exciting initiative updates for programs like GROW; our upcoming only one like it in the industry virtual Global Job Fair, and our new Succession Planning program. You can also read about the meaningful steps we are taking in the venues to drive positive global impact for our planet, bring joy to our guests who pass through our doors, and provide customer service and impeccable event execution for your customers and clients. Thank you for all you do! You are the heart and soul of ASM Global.

It’s amazing to see the ways that ASM Global Voices has been able to connect all of us globally..

BE PART OF THE GREEN TEAM

Tips for reducing your environmental footprint

Did you know that one garbage truck of textiles is landfilled or incinerated every second, adding up to 92 million tons of clothing in landfills each year?

HOW TO SHOP MORE SUSTAINABLY:

• Sell or donate your unwanted clothes.

• Shop secondhand to cut down on waste and find one-of-a-kind items.

• Invest in basics from high quality brands to help clothes last longer.

REDUCE, REUSE, RECYCLE

Everyone has heard of the saying, but did you know that there is 8.3 billion tons of plastic in the world – some 6.3 billion tons of that is trash. In the ocean, there are around 8 million metric tons of plastic added each year - that amounts to five grocery bags filled with plastic for every 1 foot of coastline on earth.

WHAT YOU CAN DO:

• Reduce the amount of plastics in your everyday life and choose fabric reusable bags and reusable bottles.

• Reuse items that you normally only use once, like reusing a disposable cup as a new plant pot.

• Recycle all types of materials in your bin recycling at home but make sure to empty, clean, and dry them too!

MAKE ECO FRIENDLY SWAPS

Did you know that bars of soap last 6x longer than liquid soap or that sponges harbor 45 billion bacteria per square centimeter, that’s as much bacteria as the inside of a toilet.

WHAT SWAPS TO MAKE:

• Swap out liquid soaps, shampoos, and conditioners which are more than 60% water and in plastic containers, for solid bars that are zero waste and last longer.

• Switch regular kitchen sponges that only last 2 weeks, for a bamboo scrubber that lasts months and is naturally antimicrobial.

• Ditch the unrecyclable plastic food wrap which takes 100 years to decompose for reusable beeswax food wraps, that last a whole year.

ASM Global Stars Scholarship Program

For our second year, ASM Global has launched the external ASM Global Stars Scholarship Program – reflecting our commitment to providing diverse and under-resourced communities with educational and career development opportunities through scholarship awards and prospective career experiences.

Funded by the ASM Global Acts Foundation, $125,000 in scholarship awards will be available to students in 39 cities across the United States this year, up from $70,000 from the program’s inaugural 2022 launch.

The path to pursuing an education and career looks different for everyone, and there are inevitable obstacles along the way. Yet some have greater barriers than others, and our goal is to help level the playing field for anyone looking to advance their education.

Our goal is to expand the ASM Global Stars Scholarship program globally to further solidify our intention to make a difference in the communities where we do business.

SOLDIER FIELD

For Mother’s Day, both ASM Global and Chicago Fire team members collaborated and conducted a service act for Well of Mercy - a nonprofit organization that provides help to homeless pregnant women and current mothers to heal, find stability, and help build a better path forward. In addition to hosting 30 women and children at the Chicago Fire match, ASM Global presented each mother with flowers and provided food for the group to enjoy. Thanks for making the day special, Soldier Field!

WORLD BAHRAIN

Stemming from its solid commitment to corporate social responsibility and one of its main pillars of supporting and giving back to the community, Exhibition World Bahrain, on the occasion of World Autism Awareness month, collaborated with the Bahrain Society for Children with Behavioural and Communication Difficulties “Alia Centre for Early Intervention”, by hosting a “Run for Autism” public event that took place on April 29, 2023 and attended by more than 300 visitors. This fruitful partnership was initiated after Exhibition World Bahrain’s team visited Alia Centre earlier this year to discuss potential opportunities for collaboration.

UK VENUES

ASM Global has pledged its support to Music Venue Trust, a charity that represents and protects almost 1,000 grassroots music venues (GMVs). ASM will bolster its support for MVT with donations, training and marketing support, with programmes that will roll out on a local level across ASM Global’s portfolio of UK venues. ASM Global will actively seek opportunities to support MVT as part of its ongoing planning, including a match for Enter Shikari’s £1 per ticket sold donation to the MVT when they play in February 2024 at OVO Wembly Arena. ASM Global will also offer training and shadowing support, offering those from the grassroots industry the chance to get insight into ASM Global’s key areas of operations to support the running of GMVs moving forward. ASM will also offer marketing and social media support, as well as signage in venues, to make these venues as visible as possible in their local markets.

INVESTING IN PEOPLE AT RAISING CANE’S RIVER CENTER

After serving as a Sales and Marketing Intern for a year, Taylor Vu has been hired as the Sales and Marketing Coordinator at the Raising Cane’s River Center in Baton Rouge. Vu is a recent graduate from Louisiana State University and over her year as an intern, she exceeded all expectations by always coming in with a positive attitude and a willingness to learn. Providing pathways into our industry for underrepresented student groups is a priority, and we’re excited to watch Taylor G.R.O.W with ASM Global!

ICC SYDNEY

Did you know that 90% of the price for a bottle of water is the cost of the plastic bottle and only 36% of plastic drink bottles are recycled in Australia? Over the last 6 years, ICC Sydney team and guests have saved over 2 million plastic bottles, simply by providing fresh and clean Sydney tap water in reusable glass bottles and refill stations throughout the venue, including in all meeting rooms. This initiative has significantly decreased bottled water consumption on site while providing great tasting water to delegates and visitors.

THE GREEK THEATRE

As part of the Green Zone Project, a collaborative effort between The Greek and the city of Los Angeles to lessen environmental impact, The Greek has welcomed some shiny new equipment to the facility. In addition to the existing composter, which allows community members to access compost materials for their personal use, The Greek has recently installed a new cardboard baler and a waste baler/ compactor. Did you know: One fully filled waste compactor is equivalent to six 40 yard open top dumpsters?!

EARTH MONTH

The staff at Leon’s Centre participated in the April spring community Pitch-In clean-up in support of Earth Month Awareness. They volunteered their time to help clean up around the Centre located in Kingston’s Downtown core and make it a more beautiful and inviting place. Their efforts helped to create a cleaner and more enjoyable environment for everyone in the surrounding area of our venue. The Leon’s Centre staff’s commitment to improving their community is commendable and sets a positive example for others to follow.

ASM Global Academy joins with ServiceDesk

Learning & Development strives to provide knowledgeable friendly assistance for the ASM Global Academy and as ASM Global grows we want to meet the growing need for compliance training and professional development. To assist us in supporting everyone’s needs, we are joining the I.T. department in using ServiceDesk as our first support stop for Learning & Development and the ASM Global Academy. Their amazing team has already been working with Corporate IT and they are excited to expand their work with ASM Global.

To facilitate a smooth transition, we ask that you begin contacting ServiceDesk (servicedesk@ asmglobal.com) with all ASM Global Academy support questions. Please email all requests to servicedesk@asmglobal.com, this email address may appear in your Outlook as ASM IT Service Desk.

• It is very important that you format your subject line to allow your issue to be identified and sent to the correct team. With this in mind, please start the “Subject Line” of any requests regarding the ASM Global Academy with: Global Academy, Venue Name, a 2-5 word description

• Please use the body of the email to explain your request or the problem you are experiencing in more detail, provide any screenshots, error messages, or other attachments to assist in troubleshooting.

• Please only send emails to the Service Desk and not to the personal ASM email addresses of those individuals responsible for resolving the Service Desk Tickets.

LUNCH ‘N LEARN

Our venues are using the Academy in new and interesting ways to engage team members and increase learning opportunities. We encourage you to take a page from their book.

CITYPARK has embraced the Academy and is hosting monthly Lunch ‘n Learns with Academy content. Donna Griffin, the Accounting Manager and PJ Fuller, the Office Manager collaborated together to create this monthly professional development session.

A Q+A with Donna + PJ

How do you choose a course?

Our courses are chosen by topics beneficial to growing our young and eager team. Last month, our topic was Diversity and Inclusion. We tied into Pride month and Juneteenth.  As a team, we completed the following lessons:  How to be an Ally, Understanding Unconscious Bias and Bystander Strategies.

How do you facilitate the Lunch ‘n’ Learn?

Within the first week of each month, we choose a topic from the Academy.  Sometimes

we have the Lunch ‘n Learns as a potluck and everyone brings an item of their choosing. . During the Lunch ‘n Learn we gather in the conference room while eating our lunches, enjoy and learn from the videos. To keep everyone involved, we ask a couple of questions during or at the end of each video, regarding what was talked about in the videos and how it may relate to our Team. And yes, there are small prizes involved!

A Q+A with Donna + PJ (CONT)

How many team members typically attend?

Here at CITYPARK we have a smaller team of 12 Team Members.  Attendance is taken at each Lunch ‘n Learn and any Team Member not in attendance will be assigned the trainings within their ASM Academy account to complete at a later date.

How has the program been received?

The program is being received well! We always ask for input on topics Team Members would like to see and if there is anything we can do that would better the Lunch ‘n Learn. I am excited to see this program grow!

Please share how your team utilizes the Academy at voices@asmglobal.com.

ASM Global Presents, The Next Great Opportunity…. CONTINUED

Our global virtual hiring event has returned. Taking place next week, over 100 venues have come together to identify top tier diverse talent for current openings. This event is the only one like it in our industry today and serves multiple purposes. Through successful execution of our two-day hiring extravaganza, we have the opportunity to continue expanding our community footprint.

If you have not yet registered, THERE IS STILL TIME! (With all of the benefits this event provides to our venues, why would you not sign up?) Simply reach out to jragsdale@asmglobal.com for more information or to submit your submission.

GLOBAL JOB FAIR EVENT DETAILS

• US, CANADA, & LATIN AMERICA- JULY 24TH & JULY 25TH

• APAC- JULY 25TH & JULY 26TH

• UK, COCA-COLA ARENA, & EXHIBITION WORLD BAHRAIN- JULY 25TH & JULY 26TH

STEP UP AND SHINE!

Want to make a difference? So do we.

Step Up to explore the wealth of career opportunities and take your career to the next level. ASM Global is a great place to work! We are constantly growingNew positions created or opened daily. Please send any interested applicant referrals to recruiting@asmglobal.com

US CAREER LISTING EUROPE CAREER LISTINGS APAC CAREER LISTINGS

YOUR CAREER, YOUR WAY.

- UNITED STATES

SUCCESSION PLANNING

Do you want to grow your career? Openings happen every day. We have talented team members working hard daily in our venues already. Our goal is ensuring we have a plan in place that offers qualified team members within ASM Global the chance to fill and apply for key leadership roles. In the coming weeks, we will begin conversations with our GM team to learn more about the leadership in your venues.

As you begin to think about what’s next in your career journey, a few things to consider:

• What career path do you want to follow?

• Are you willing and able to relocate?

• What are your/their respective development needs?

• What type of impact do you want to make within our organization?

• What are you passionate about?

While these matters are something we talk about frequently as leadership, this is a first step in formalizing and documenting these important conversations and feedback.

ASM Global recognizes that our most valuable asset is our team members, who deliver above expectations every day for our customers, clients, partners, and stakeholders. We are committed to ensuring our team members have the opportunity to grow and prosper within our organization.

- UNITED KINGDOM

UK- Personal Development Reviews

Here in the UK, we recently launched our performance development review (PDR) process. Whilst we’ve been a little behind the curve compared with our global colleagues, the desire to have a formal performance development process has been voiced by both management and our team members alike.

In today’s climate, team members are looking for more from the employment relationship. They want to know what’s in it for them! Our PDR process enables an open, transparent, and frank conversation around performance, training and development which is then going to support us in the next stage of our journey, succession planning and talent management. For managers, it allows them to get closer to their teams and understand more about what

they are looking for from their careers as individuals. It enables them to offer stretch targets to enable development whilst also providing opportunities to address any performance concerns.

In addition to the above, the PDR process enables the Company to provide consistency in communication when it comes to the UK’s 3-year plan, ensuring that an individual’s objectives are focused on contributing to the overall business plan.

Regardless of what role you perform, you want to know how you are going to add value. What part can you play in helping the Company to achieve its goals and ambitions. This initiative allows us to capture this and drive team member engagement as a result.

University Learning at ASM Global

As we continue to expand our GROW program globally, we are seeing new career experiences being accepted daily by university students. This really is an exciting time! Through this global initiative, we will continue to provide industry knowledge and potential career opportunities to those students that excel in our program.

Our Global University Student Learning Program is LIVE!

2023 is the year that we are activating on the opportunity to provide introductory pathways into ASM Global for ethnically diverse university students. All venues are encouraged to open opportunities to university students. We aim to provide meaningful experiences to these students that upon graduation will lead to a full-time job offer within ASM Global.

GROW SPOTLIGHT

Theresa Lam

DEPARTMENT: HUMAN RESOURCES

VENUE: BOK CENTER

“My internship experience can be described as informational and engaging. Being able to apply the knowledge I have learned in my classes to a real-life setting has allowed me to understand these concepts far more than reading a textbook. ASM doesn’t know what a boring day is!”

Kasmira Mack 1st Summit Arena

Brooke Vokoun Allegiant Stadium

Diamond Muse Allegiant Stadium

Rose Maness Allegiant Stadium

Jackie Lam Allegiant Stadium

James Craig Allegiant Stadium

Amir Ali Allegiant Stadium

Jhanniel Cespedes Encarnacion Amica Mutual Pavilion

John Phelps       Amica Mutual Pavilion

Aaron Arias                                    Amica Mutual Pavilion

Benjamin Fortier                  Amica Mutual Pavilion

Taylor Hatheway BOK Ctr/Cox Business Center

Tamra Smith BOK Ctr/Cox Business Center

Theresa Lam BOK Ctr/Cox Business Center

Stella Thomas BOK Ctr/Cox Business Center

Kayla Pham BOK Ctr/Cox Business Center

Matthew Remondet Caesars Superdome

Dekota Johnson Caesars Superdome

Adam Randolph Caesars Superdome

Flynn Burke

Lachlan Cattanach

Merrick (Mez) Redman

Leeam Milne

Darwin Convention Centre

Darwin Convention Centre

Darwin Convention Centre

Darwin Convention Centre

Jordan Fezler Desert Diamond

Anna Dragan DeVos Place

Jessica Durfee Dow Center

Raymont McKinley

Greater Columbus Convention Center

Cheyanna Jones Huntington Place- Detroit

Rachel Thomas INTRUST Bank Arena

Jordan Richardson Knoxville Facilities

Kayleigh Gore Knoxville Facilities

Talon Black Knoxville Facilities

With National Intern Day around the corner, we wanted to recognize all of the GROW participants currently working with ASM Global across the globe.

Paris Ellis Mobile Convention Center

Erin England Mobile Convention Center

Stephanie Hunter NRG Park

Madeline Mims NRG Park

Aaron Mendoza NRG Park

Alex Phan NRG Park

Morgan Laviage NRG Park

Olivia Jin NRG Park

Ana Meza Oakland Arena & RC Coliseum

Madison Newald Peoria Civic Center

Emily Bauman Peoria Civic Center

Abby Williamson Peoria Civic Center

Charlie Avendano           Peoria Civic Center

Keon Jenkins Raising Cane's River Center

Mallory Donahue Raising Cane's River Center

Taylor Vu Raising Cane's River Center

Kathryn Coleman Raising Cane's River Center

Jessica Hale Salt Palace Convention Center

Ben Anderson Sanford Center

Trevor Lucier Sanford Center

Alene Taylor Solider Field

Tim Quinn Solider Field

Liam Kelly Solider Field

Joshua Darcy Suncorp Stadium

Morgan Stickley Van Andel Arena, DeVos Place, and DeVos Performance Hall

Ryan Polidoro Wake Forest University

Rebekah Kirkman Wake Forest University

Megan Boehmler Conshohocken

Daniel Santos Conshohocken

Sai Yerra Conshohocken

Khushi Velani Conshohocken

Gracelyn Miller Conshohocken

Medha Singh Conshohocken

Dharmik Patel Conshohocken

Kristen Walters Conshohocken

Eric Segerberg Conshohocken

Tanaja Turner Conshohocken

Esha Amin Conshohocken

Angelica Gilliam Conshohocken

Hector Andrade Conshohocken

Jasmine Phan Conshohocken

Ashley Gomez Conshohocken

Miriam Fayyaz Conshohocken

Sabrina Huynh Conshohocken

Megan Boehmler Conshohocken

Daniel Santos Conshohocken

LATIN AMERICA

Human Resources news at Antel Arena

QUARTERLY BIRTHDAY CELEBRATION

As of this year, in addition to sending a direct e-mail greeting, celebrations are being held with the team at the end of each quarter. For birthdays that occurred between February and April, a lunch was organized in a suite at the venue, where the entire team participated, tasting “empanadas” and singing happy birthday and blowing candles for all anniversaries. The goal of this activity is to have a moment of celebration and joy among all team members.

ANNIVERSARY GIFT

In 2023, 70% of our team members will have accomplished 5 years in the company. To celebrate such an important date, each team member will be given a present that consists of: a squeeze bottle, cup, notebook + personalized pen (with the employee’s name) and the Company logo.

MOTHER’S DAY GIFT

On May 14, Mother’s Day was celebrated and to commemorate, each “ASM Mom” was given a picture frame to place in her office with the photo of herself and son/ daughter, to keep the family present during the days at work

OUTSOURCED USHERS RECOGNITION PROGRAM:

With the goal of having a committed, motivated and loyal team, which results in a positive way in which they relate to guests, key for the overall experience, the recognition program “Be eXpirience” was launched.

It consists of the ASM Global Customer Services staff distinguishing the member of the outsourced team of ushers who during the events of the month had the most important observable behaviors or actions in line with the four essential elements

Human Resources news at Antel Arena (CONT)

of service: Excite, Express, Exceed and Deliver Excellence. The winner of the month is announced in the briefing of the event, together with all colleagues, commenting on the reasons for why he/she was chosen. As a prize, they receive a certificate of recognition, a star-shaped pin to show off by putting it on their uniform and 2 tickets to an event of their choice subject to availability that they can use until December 31 of the current year.

ASM Global (APAC) on Track to 100 Mental Health First Aiders

We all want our people to be their best selves at work, and it is when they feel safe that they bring their full selves. Inclusive workplaces are workplaces that support this notion, but sometimes, being our full selves at work can be stressful because it might require us to be vulnerable. This stress can be created by psychosocial hazards and these hazards can cause psychological or physical harm. Stress itself is not an injury, but if team members are stressed often, over a long time, or the level of stress is high, it can cause harm. Psychological harm may include anxiety, depression, post-traumatic stress disorder or sleep disorders. Physical harm may include musculoskeletal injuries, chronic disease or fatigue related injuries. The team across APAC have turned their attention to the proactive duty on our venue teams to proactively address psychosocial hazards in the workplace.

One strategy that has been stood up is the training of Mental Health First Aiders in venues and the APAC Head Office to support our mentally healthy workplaces. ASM Global recognises our responsibility to manage workplace hazards through appropriate hazard identification, risk assessment, and mitigation. Additionally, we seek to meet operational requirements in an efficient and safe manner. The opportunity to work with our venue and Head Office teams to implement initiatives that support mentally healthy workplaces is SUPER exciting and we have partnered with Julie Gillespie to support our work in this space. We are aiming to have 100 Mental Health First Aiders across the region and have almost 50 already accredited. This is an important part of workplace safety and culture and we are thrilled with the interest from across the region to participate.

COURSE UPDATE - TAKING CARE OF YOUR MENTAL HEALTH AT ASM GLOBAL: DEALING WITH STRESS AND PRESSURE

SWEDEN

One way to make a significant impact is by going above and beyond, or perhaps by doing something truly meaningful. Take, for instance, assisting young individuals in transitioning into the workforce, aiding their growth, and ensuring they forever cherish the first helping hand they receive. It can start at a trainee period or with work in a kiosk in an arena and can lead to becoming a leader, and much more. In essence, it’s a trainee program designed for young professionals .

Congratulations on your promotion to Venue Manager! Can you describe your journey during the trainee program? What were some of the most valuable lessons or experiences you gained along the way?

Thank you! I knew from the start of my studies in event management that the role as Venue Manager at Stockholm Live interested me. When it was time for me to start my trainee program I of course wanted to be here, to see if the role was anything like I imagined or not. My trainee program stretched for five months. It sounds like a long time but for me it was crucial since it gave me the opportunity to be a part of the events from start to finish. Venue Manager is a big role, and it takes time to learn. During my time as a trainee, I experienced many events in different stadiums. From my trainee experience, I learned that practical

experience is essential for learning. Reading and discussing events in school only took me so far; it was only through applying my knowledge that I achieved the level of understanding I aimed for.

How has the trainee program prepared you for the challenges and responsibilities of being a Venue Manager?

As a Venue Manager, there is a wide range of responsibilities to handle, which requires a significant amount of learning before assuming a leadership role in projects. Participating in a trainee program provided me with a solid foundation, allowing me to shadow experienced Venue Managers over an extended period. I observed their thinking process, decision-making, and actions in different situations. This opportunity is often limited when starting a new role, as there is an expectation to deliver quickly. Consequently, I felt more confident when I eventually took on my own projects. Additionally, I appreciate having the chance to witness diverse events, including sports, concerts, and B2B activities. This exposure provided a broader perspective of our company’s operations and equipped me with valuable knowledge for my future work.

Can you share any memorable experiences or achievements from your

ASMs Stockholm Live attracts young talent with their GROW Program!

time in the trainee program that you are particularly proud of?

I had incredible experiences participating in various events. One of the standout moments was being assigned to my first project, which was a B2B event hosting 500 EU participants. It was a truly immersive experience and gave me a taste of what it’s like to organize an event. Additionally, I had the privilege of working on the 2023 World Men’s Handball Championship at Tele2 Arena in Stockholm, which was an entirely different and remarkable experience. Being involved in such a significant event during my trainee period made me feel incredibly fortunate.

As a Venue Manager, what are your primary responsibilities and what does a typical day look like for you?

The Venue Manager role is thrilling and packed with responsibilities. We take charge of almost everything related to the stadium for each project. From constructing stages to ensuring a spotless venue and arranging welcoming event hostesses, we oversee it all. Acting as the main contact for organizers, we maintain close communication before, during, and after events. Safety is paramount, and we

collaborate closely with our dedicated safety department at Stockholm Live to guarantee a secure and event-ready stadium. Each day is an adventure, and I embrace the opportunity to learn something new every single day!

What are some of the biggest challenges you foresee in your new role, and how do you plan to overcome them?

During my startup period I felt the biggest challenges were to learn enough to act on upcoming problems myself. Sometimes you face challenges that you have no knowledge in. To find a solution in those situations are not always easy. I consider the ability to remain calm a key component to succeed in situations like this. Communication is my way to deal with a lot of situations where I don’t feel confident in my knowledge. What I don’t know somebody else surely does!

What advice do you have for other young professionals who aspire to excel in the event management industry and progress in their careers?

The event business is very big and there are several different roles to choose from once you decide to start your event

LOVISA AXTELIUS WAS PROMOTED TO VENUE MANAGER AFTER HER TRAINEE PROGRAM. SHE IS NOW MANAGING BIG EVENTS AT THE STADIUMS IN STOCKHOLM, SWEDEN.

journey. Think about what you would prefer and find a path that suits you. Be curious, that´s the most fun way to learn.

How do you envision the future of event management and what trends do you believe will shape the industry in the coming years?

The event industry is rapidly evolving, and significant changes have occurred in recent years. I anticipate that in the coming years, we will prioritize concepts like wellbeing, diversity, and sustainability. Throughout my trainee period, these terms were frequently emphasized across various event types, whether it was sports, concerts, or conferences. Furthermore, with advancing technology, we can expect a rise in the use of immersive technologies like virtual reality (VR) and augmented reality (AR). These advancements undoubtedly impact the way we organize events.

“Recruitment never sleeps”, it is an ongoing process at Stockholm Live, as we constantly seek driven and motivated young talents who are eager to learn and contribute to the entertainment and hospitality industry,” emphasizes Per Noreen, Director of HR & Sustainability. We have cultivated strong partnerships with select polytechnic schools that offer event management programs. By hosting students for their comprehensive five-month trainee periods, such as Lovisa’s experience, we are able to extend direct job offers upon their completion of exams. Our future objective is to further develop our GROW program, aimed at casual staff, to promote career opportunities in catering and related fields.

BEYONCE KICKS OFF HER RENAISSANCE TOUR AT STOCKHOLM LIVE

CANADA

MERIDIAN CENTRE

STAFF APPRECIATION DRAW

We are happily continuing with our staff appreciation draw, for our part time staff to win tickets to a Niagara River Lions home game. When staff arrive for their shift, they are asked to complete a ballot to enter the draw.

We are excited to announce the promotion of Rob Maguire. Rob has been with Meridian Centre for 5 years as an Operator. His dedication to the facility, and his experience makes him the perfect candidate to grow into the Operations Coordinator role.

AVENIR CENTRE

Avenir Centre has announced they will be doing a mass hire for various roles through the building, in the wake of their Guns n’ Roses concert announcement. Positions will include Food & Beverage, Guest Services, Operations and Events.

MASS HIRE FOR GUNS N’ ROSES CONCERT

Our Global Human Resources Mission

Collectively, the goal of our Global Human Resources Team is to support ASM Global’s principles, values, vision, and mission. We are committed to reimagining Education, DEI, Corporate Social Value Programing, and Human Resources OperationsPropelled by passion, pace, and purpose we will strive to create a culture where every Team Member is seen, heard, and represented.

We firmly believe the initiatives that drive our business are actionable and achievable now and in the future. Our actions will serve as a catalyst to enable all ASM Global Team Members to unite across geographies contributing to a work environment that is characterized by fair treatment of Team Members, open communication, trust, and mutual respect.

We want to hear from YOU! Share your Team Member and Venue News at voices@asmglobal.com