SOLDIER FIELD, CHICAGO,IL
BERNABÉU STADIUM
ALLEGIANT STADIUM,LAS VEGAS,NV
SANTIAGO
MADRID, SPAIN
YANKEE STADIUM, NEW YORK,NY
ASM GLOBAL VOICES.
ASM Global Voices, our digital news brief will allow us to connect globally on all things HR.
We intend to use this communication as a forum to celebrate our wins as well as to share timely information, best practices, and ensure that we are creating great spaces for our team members to do amazing work. This news brief is a celebration of you, our venues all over the world, and the work being done every day.
This year, we are proud to bring ASM Global Voices to ALL team members!
CHIEF EXECUTIVE OFFICER
Just a few months ago, we held our first joint-company Town Hall. A short amount of time but a lot has been accomplished, with much more ahead of us. In that call, I shared that “the next era of Legends and ASM Global starts now.” With such a big opportunity in front of us, we are focusing all resources on our immediate opportunities. Recently, we established a new combined executive team and are now running as ONE company. We have an incredible opportunity in front of us to build an industry-defining company. I can’t wait to go on this journey together.
Dan
Chief Executive Office
Check out these pictures of team members around the globe watching the first ASM Global & Legends Town Hall that took place on August 27th, 2024!
A NOTE FROM SHAUNA
Can you believe that we are weeks out from closing the book on 2024?
What an incredible year it has been! Around the globe, we amazed guests with exciting experiences in live entertainment, we created brand ambassadors through successful partnerships, we continued to expand on the vibrancy of our workforce, and we grew our footprint in the communities that we serve through our commitment to philanthropic impact. These are just a few of our 2024 highlights… For these reasons and many more we will take the same passion, pace, and purpose into 2025.
But before that happens, we need to wrap up our last big initiative of this year… Global Month of Giving – Happening Now! November 15th set in motion our annual commitment to giving back. Team members and venues worldwide have joined together to uplift communities through donations and volunteer efforts. Newly added to this year, our Legends team members. Legends has fully embraced Global Month of Giving and is excited to lend their time and energy to a mission that will change the lives of others. United we stand, ready to double down and make a difference through giving.
The Future -
On the horizon, is a new year sure to bring excitement and adventure for team members around the world. Kicking off, with our deal being complete and becoming a part of the Legends community. Legends brings a wealth of knowledge within the venue management and operations space and has been committed to delivering exceptional experiences worldwide. This partnership between Legends and ASM Global is one that will rock our industry. Bringing together two such talented and active workforces, is going to be electric. January 2025, starts the cohesion of our priorities, focuses, and goals. All streamlining from the center of our business... our culture. As we move forward as one team, we will continue to ensure a wonderful experience for all team members. With a combined portfolio of 500+ venues and 70K team members globally we truly are in the #1 spot to continue to elevate the spirit of live for all that walk through our doors.
Next year and beyond we will continue our intentional focus around our people… YOU! Keeping your training, career journey, and our culture top of mind. Thank You for all your efforts this year, and for knocking 2024 out of the park!
As we get ready to close the book on this year – I would like to extend warm wishes to you and your loved ones. Happy Holidays & I look forward to working together next year.
Chief Human Resources Officer
Legends and ASM Global are coming together to make a bigger impact than ever with our first combined team member initiative—the 2024 Global Month of Giving!
As we kick off our third year of this incredible community effort, we’re thrilled to now have the Legends team alongside us. Together, we have the chance to double our impact, touching more lives and supporting even more communities around the world. Thank you for bringing your energy and dedication to this important effort!
October’s powerhouse of inspiration comes from Paula Portz, COO Legends Project Development & breast cancer survivor. Tune in (click on the video below) as Paula shares her breast cancer journey. Through Paula’s story, we learn about the power in surviving breast cancer.
- Hosted by: Ashley Griffin
Q: When did you find out you had cancer?
A: “I had a mammogram in February 2014, and everything looked fine. Then later that summer I was experiencing pain in my breast that caused me to have to take my bra off. At the end of August, I went back to get checked because I could feel a pebble like lump in my breast. I was sent in for a biopsy and on Labor Day weekend received the call I had breast cancer”.
Q: What advice do you have for anyone currently facing breast cancer or supporting a loved one with it?
A: Find a support group where you can discuss what you are going through, share experiences, feelings, treatments and recovery. There are so many women and families that have been through the same exact thing and know that you are not alone.
Boost Your Career with Two Must-Take Academy Courses!
The ASM Global Academy just dropped two new courses designed to sharpen your workplace skills and take your career to the next level: Resolving Conflict with Coworkers and Workplace Communication Basics. Developed by our internal Learning and Development team, these quick, impactful courses will help you thrive in any team environment.
ASM GLOBAL’S RESOLVING CONFLICT WITH COWORKERS
Got tension at work? Resolving Conflict with Coworkers teaches you how to turn conflict into collaboration. Learn how to approach tricky conversations, manage emotions, and handle even the toughest coworker situations with confidence. You’ll walk away with strategies to keep workplace harmony intact—even when things get tough.
WORKPLACE COMMUNICATION BASICS AT ASM GLOBAL
Want to stand out? Strong communication skills are your ticket. In Workplace Communication Basics, you’ll learn how to clearly express your ideas, actively listen, and improve your professional interactions. Whether you’re just starting out or looking to upskill, this course will make you a better communicator—and a better team player.
Finding these courses is easy! Just search for the titles in the search bar on your Academy home page. Don’t miss out—sign up now and take your career to the next level!
Rodolfo Del Valle Panama Convention Center | Managed by ASM Global
Invertir en las Personas: El Corazón del Éxito de ASM Global
Uno de los pilares fundamentales de la estrategia de sostenibilidad de ASM Global es invertir en las personas. En el Centro de Convenciones de Panamá, este valor se manifiesta a través de la Academia de ASM Global, donde el desarrollo del personal es un enfoque clave. La academia ofrece una amplia variedad de programas de capacitación adaptados a los miembros del equipo en todas las etapas de sus carreras, asegurando que estén equipados con las habilidades necesarias para brindar un servicio excepcional. ¿La mejor recompensa por este esfuerzo?
“Es emocionante cuando la mejor recompensa que puedes recibir es una sonrisa de los clientes y visitantes. Cuando el servicio es tu pasión, la satisfacción del cliente se convierte en el logro final”, dice Rodolfo Del Valle, un sentimiento compartido en toda la organización.
Capacitación en Cualquier Momento, en Cualquier Lugar
La Academia de ASM Global ofrece una capacitación flexible y accesible para todos los empleados, disponible en cualquier momento. Este enfoque permite a los miembros del equipo interactuar con los materiales a su propio ritmo, asegurando que el aprendizaje sea un proceso continuo. En el Centro de Convenciones de Panamá, se anima al personal a liderar con el ejemplo, con seguimientos semanales para monitorear el progreso y resaltar los beneficios directos que la capacitación tiene tanto en el desempeño individual como en el del equipo en general.
Tasas de Finalización: Una Medida de Éxito
El éxito de los programas de capacitación de la Academia de ASM Global se refleja en su tasa de finalización del 85%, lo que se considera en cumplimiento o en la “zona verde”. Un alto porcentaje de empleados participa activamente y completa sus cursos, gracias a la plataforma fácil de usar de la academia y a un entorno de aprendizaje de apoyo. Esta alta tasa de finalización es un testimonio del compromiso de ASM Global con el desarrollo del talento y la promoción de una cultura de mejora continua.
Invertir en las personas es más que una estrategia para ASM Global, es una pasión
Con cada capacitación completada y cada habilidad adquirida, el equipo está mejor preparado para ofrecer experiencias excepcionales, asegurando que la satisfacción del cliente siga siendo la recompensa final.
Éxito e Impacto de la Capacitación en el Centro de Convenciones de Panamá
En el Centro de Convenciones de Panamá, el éxito de los programas de capacitación de la Academia de ASM Global se refleja en la fuerte participación de nuestro personal. Nos enorgullece mantener una tasa de finalización del 96.91% en los cursos completados, lo que demuestra la dedicación de nuestro equipo al aprendizaje y desarrollo continuos. Esta impresionante tasa resalta cuán integral se ha vuelto la capacitación en nuestra cultura, con empleados que participan activamente para mejorar sus habilidades. El seguimiento constante y el estímulo semanal han asegurado que los beneficios de la capacitación se sientan en todo el equipo, mejorando tanto el crecimiento individual como el éxito colectivo.
Rodolfo Del Valle
Panama Convention Center | Managed by ASM Global
Investing in People: The Heart of ASM Global Success
One of the core pillars of ASM Global sustainability strategy is investing in people.
At the Panama Convention Center, this value is brought to life through the ASM Global Academy, where staff development is a key focus. The Academy provides a wide variety of training programs tailored for team members at all stages of their careers, ensuring they are equipped with the skills needed to deliver outstanding service. The best reward for this effort?
“ It is thrilling when the best pay back you can have is a smile of clients and visitors, when service is your passion, customer satisfaction becomes the ultimate achievement,” says Roldolfo Del Valle, a sentiment echoed throughout the organization.
Training Anytime, Anywhere
The ASM Global Academy offers training that is flexible and accessible to all employees, available at any time. This approach allows team members to engage with the materials at their own pace, ensuring that learning is a continuous process. At the Panama Convention Center, staff are encouraged to lead by example, with weekly follow-ups to track progress and highlight the direct benefits that training has on both individual performance and the overall team.
Completion Rates: A Measure of Success
The success of ASM Global Academy’s training programs is reflected in its completion rate of 85% which is considered in compliance or on the (green). A high percentage of employees actively engage with and complete their courses, thanks to the academy’s user-friendly platform and supportive learning environment. This strong completion rate is a testament to the commitment of ASM Global to nurturing talent and fostering a culture of continuous improvement.
Investing in people is more than just a strategy for ASM Global—it’s a passion.
With every training completed and every skill gained, the team is better equipped to deliver exceptional experiences, ensuring that client satisfaction remains the ultimate reward.
Training Success & Impact at Panama Convention Center
At the Panama Convention Center, the success of ASM Global Academy’s training programs is evident in the strong participation of our staff. We proudly maintain a completion rate of 96.91% for completed courses, showcasing the dedication of our team to continuous learning and development. This impressive rate highlights how integral training has become to our culture, with employees actively engaging to improve their skills. The consistent follow-up and encouragement provided weekly have ensured that the benefits of training are felt across the entire team, enhancing both individual growth and collective success.
Congratulations to our 2024 University Students, who participated in career experiences throughout this year in our venues around the globe.
Abigail Button
Marketing & Sales Intern
Raising Cane’s River Center
Adam Randolph Public Safety Intern Caesars Superdome
Aina Nureena Binti Nuzairi
HR Kuala Lumpur Convention Centre
Albert Wiafe
IT Intern DCU Center
Alena Schmidt
Corporate Tax Intern Conshohocken
Alex Phan
Marketing Intern NRG Park
Alexia Testa
Audio Visual Intern
International Convention Centre Sydney
Alica Haire
Audio Visual Intern
International Convention Centre Sydney
Alina Langit
Production Technology Intern Allegiant Stadium
Alison Doherty
Booking Intern
Allegiant Stadium
Alison Pilgrim
Event Services Intern
Knoxville Facilities
Aliya Wilson
Communications Intern
Pennsylvania Convention Center
Allison Gosling
Marketing Intern Wake Forest University
Amanda Gebro
Venue Intern
Denny Sanford Premier Center
Andre Lloyd Venue Intern
Knoxville Facilities
Angely Ortiz
Venue Intern Coliseo De Puerto Rico
Angeline San Andres
Human Resources
Adventist Health Arena
Anoushka Patel
Business Development Intern Conshohocken
Anthony Ayala
Business Analytics Intern
Wake Forest University
Arielle Njie
DEI Intern Conshohocken
Ashley Gomez
Venue Marketing Conshohocken
Ashley Love
Marketing Intern
DeVos Place
Athirah Khairunisa
Binti Azman
Culinary
Kuala Lumpur Convention Centre
Breanah Dixson
Engagement Intern
Pennsylvania Convention Center
Briana Lavigne Venue Intern Caesars Superdome
Brianna Bernal
Marketing Intern Sames Auto Arena
Carlin Kennet
Marketing Intern DeVos Place
Caroline Hannan
Marketing, Convention Centers Intern Conshohocken
Cassidy Davis
Operations Intern Charloette Colliseum
Cedric Gatewood
IT Operations Intern Allegiant Stadium
Charlette Hardy
Authority Intern
Pennsylvania Convention Center
Chloe Regan
Guest Service Intern Capital One Hall
Christian Epps
Event Management Intern Peoria Civic Center
Claudia Knight
Commerce Intern
Te Pae Christchurch Convention Center
Dalton Storie
Venue Intern
Branson Convention Center
Daniel Campbell-Califano
Operations Intern
Colorado Convention Center
Danish Aqil As’ad Bin
Ramzu Nasri
Culinary
Kuala Lumpur Convention Centre
Deja Maynor
Recruiting/DEI Intern
Conshohocken
Dekota Johnson
Human Resources Intern
Caesars Superdome
Denisha Rome Luluquisin
Venue Intern
Peoria Civic Center
Diego Rodriguez
Venue Intern
Five Flags Center
Dominic Young
Audio Visual Intern
International Convention Centre Sydney
Dominique Robinson
Floating Intern
NRG Park
Dublin Engebos
Finance Intern
Salt Palace Convention Center
Eden Sutherland
Food & Beverage
Te Pae Christchurch Convention Centre
Elena Roth
Marketing Intern Century Center
Elijah Enna
Front of House Intern
Target Center
Elijah Smith
Accounting Intern
Pennsylvania Convention Center
Ella Marrus
Box Office Intern
Raising Cane’s River Center
Ella Warzecha
Venue Intern
DeVos Place
Emily Gonzalez
Events Intern
Raising Cane’s River Center
Emily McDowell
Audio Visual Intern
International Convention Centre Sydney
Emma Sanderson
Graphic Design Intern
Raising Cane’s River Center
Erica Bonilla
Venue Intern
Allegiant Stadium
Fares Allahyani
Venue Intern
Greater Columbus Convention Center
Felix Puente
Marketing Intern
Laredo Energy Arena
Ferdinand Lukito
IT Intern
Pennsylvania Convention Center
Gilberto Seanez Hernandez
Graphic Design Intern
Destination El Paso
Grace Mackenzie
Finance Intern
Soldier Field
Gracelyn Miller
IT- Marketing Technology Conshohocken
Gracelyn Miller
Business Intelligence Intern Conshohocken
Gracen Covington
Marketing Intern
Florence Center
Halee Harpenau
Events Intern
T-Mobile Center
Halle Peterson
Marketing Communication Intern Sanford Center
Hannah Bice
Event Services Intern
Boeing Center at Tech Port
Isabelle Davis
Production Intern
Saenger Theatre
Ivonne Arce
Venue Intern
Coliseo De Puerto Rico
Jaad Tohme
Central Marketing Internship
Conshohocken
Jack Hopkins
Marketing Intern
Mohegan Arena
Jack Scroggs
Operations Intern
Soldier Field
Jaden Otero
Marketing Intern
Wake Forest University
Jaidin Shaw
Marketing PR Intern NRG
JaQuay Blair
Venue Intern
David L Lawrence Conv. Ct
Jared Mueller
Venue Intern
Knoxville Facilities
Jean Santana
Venue Intern
Coliseo De Puerto Rico
Jekiah Thurmond
Procurement Intern
Conshohocken
Jennifer Garcia
Floating Inter NRG Park
John Huynh
IT/Microsoft Intern
Salt Palace Convention Center
Jude Parker
Audio Visual Intern
International Convention Centre Sydney
Julia Paiano
HR Communications Intern
Conshohocken
Julia Paiano
CSR Intern
Conshohocken
Julia Robert
Venue Intern
Caesars Superdome
Julianna Arratia
Accounting Intern
Boeing Center at Tech Port
Kanika Ramen
Procurement Intern
Conshohocken
Katherine O’Flynn
Event Management Intern
Peoria Civic Center
Kathryn Coleman
Events Intern
INTRUST Bank Arena
Keegan Polatz
Marketing Operations Intern
The Greek Theatre
Kelly Huynh
Corporate Tax Intern Conshohocken
Kelsey Kinard
Venue Intern
Branson Convention Center
Kierce Canfield
Marketing & Sales Intern
Raising Cane’s River Center
Kolby Phillips
Marketing & PR Intern
NRG Park
Laura Garcia
Marketing Intern
Destination El Paso
Lauren Jobe
Sales & Marketing Intern
State Farm Stadium
Lauren Jones
Marketing Intern
Desert Diamond Arena
Lauryn Bowman
Marketing & Sales Intern
Raising Cane’s River Center
Lena Wang
Sales and Marketing Intern
Oakland Arena & RC Coliseum
Liam Kelly
Event Intern Soldier Field
Linnea Lund
Venue Manager Trainee Sweden
Lotte va Domselaar
STEM Intern
Netherlands
Lucas Mund
Audio Visual Intern
International Convention Centre Sydney
Lucie Rudiak
Venue Intern
Henrico Sports & Event Center
Lucy Fisher
Sales Intern
Pennsylvania Convention Center
MacGregor Sharpe
Graphic Design & Productions Intern
NRG Park
Maclain Zajicek
Venue Intern Huntington CC
Madison Drontet
Venue Intern
Caesars Superdome
Mallory Donahue
Marketing & Sales Intern
Raising Cane’s River Center
Mariah Gilmartin
Marketing Intern
Century II
Mathilda Blennmark
Venue Manager Trainee
Sweden
Matthew Remondet
Venue Intern
Caesars Superdome
Matthijs va der Kleij
STEM Interns
Netherlands
Mckayla Court
Communications Intern
Salt Palace Convention Center
Megan Boehmler
Cyber Security Intern Conshohocken
Melanie Alveno-Caro
Venue Intern
Allegiant Stadium
Muhamad Danish Haikal
Bin Mohamd Faiz
Facilities
Kuala Lumpur Convention Centre
Mohammad Nazzal
Procurement Intern Conshohocken
Muhamad Zulhilmi Bin
Mahamad Zamri
Culinary
Kuala Lumpur Convention Centre
Nataleigh Holguin
Marketing Intern Century II
Natalia Ramis
Intern
Coliseo De Puerto Rico
Natasha Lopez
Premium Sales and Special Events Intern Conshohocken
Natasha Lopez
Digital Marketing Intern Conshohocken
Nicole Romero
Savor Intern Long Beach
Nursyazni Izzati Binti
Kamal Baharin
HR
Kuala Lumpur Convention Centre
Olivia Velasco
Venue Intern Long Beach
Owen Bechert
Finance Intern Conshohocken
Peyton Davis
Public Safety Intern
Caesars Superdome
Pia Sagen
Venue Manager Trainee
Sweden
Rachel Steinberg
Sales & Marketing Intern
Oakland Arena & RC Coliseum
Rey Rodriquez
Marketing Intern
Sames Auto Arena
Rhea Kumar
Procurement Intern Conshohocken
Rory Schoech
Marketing PR Intern NRG
Rose Amado
Event Intern Soldier Field
Salvatore Penecale
Marketing Technology Intern Conshohocken
Samantha Hughes
IT Intern
Target Center
Sarah Marques
Commercial Trainee
Sweden
Savanna Kennedy
Marketing & PR Intern
Target Center
Sergio Camero
Venue Intern
Sophie van Haperen
STEM Intern Netherlands
Sydney Rosciti
Event Management & Marketing Intern Rhode Island Conv Center
Sydney Skarbek
Events Intern
Century Center
Tamara Goldstein
Venue Intern LA CC
Tea Rassell
Marketing Intern Laredo Energy Arena
Thom van der Zaag
Building Services
ICC Sydney
Tierra Good
Marketing & Public Relations Intern NRG Park
Thomas O’Brien
Audio Visual Intern
International Convention Centre Sydney
Tyler Madison
Venue Intern
Henrico Sports & Event Center
Valeria Lopez
Venue Intern
Coliseo De Puerto Rico
Virginia Sun
Sales and Marketing
Wendy Rodriguez
Accounting Intern
Nassau Vets Memorial
Whitney Taylor
Accounting Intern
T-Mobile Center
Will Lewin
Production Technology Intern
Allegiant Stadium
William Steffan
Marketing Intern
Capital One Hall
Zachariah Alzubi
Qualtrics Integration and Configuration Intern Conshohocken
Zachary Tham Jun Wen
Sales and Marketing
Kuala Lumpur Convention Centre
Zachary Weber
Summer Intern
David L Lawrence Convention Center
GROW students promoted to Full-Time team members
We are super excited to have hosted (and hit our goal!!!) of 150 university students working globally in our venues. These career experiences matter! Successful career experiences can lead to full time job offers. Please join us in celebrating our 2024 GROW Students who have been PROMOTED to Full Time Team Members!!
• STOCKTON LIVE!
Ernesto Bautista
Promoted to Operations Event Coordinator
• SALT PALACE CONVENTION CENTER
McKayla Court
Promoted to Communications Coordinator
• DESERT DIAMOND ARENA
Lauren Jones
Promoted to Marketing Coordinator
• CORPORATE
Megan Boehmler
Promoted to IT Coordinator
• HUNTINGTON CONVENTION CENTER
Maclain Zajicek
Promoted to Event Manager
• BRANSON CONVENTION CENTER
Kelsey Kinard
Promoted to Bakery Cook
• PA CONVENTION CENTER
Ferninand Lukito
Promoted to Network Technician
Ferninand Lukito
Lauren Jones
Ernesto Bautista
Megan Boehmler
McKayla Court
Maclain Zajicek
Kelsey Kinard
Recruiting
The time is now!
• Are you ready to take the next step in your career?
• Are you ready to drive impact in a completely different way?
We are constantly growing! Check out a full list of ALL open positions HERE , on our Career site. THE best stories are those career journeys of our team members - Check out our Team Member Spotlight below:
Team
Member Spotlight
John Page - Regional Vice President
John’s story is rather unique. He has never worked anywhere else but in convention centers, arenas, and stadiums. Starting off in the industry at age 14, convincing the General Manager of his hometown arena to give him a job, John continued working in venues throughout high school and college. After a chance meeting with Bob Newman (Former President, ASM Global), that turned into a job offer, John began professionally with ASM Global in the live entertainment industry.
Beginning with an internship at our Greater Columbus Convention Center, John cycled through all convention center positions and departments during an 18-month time span, John had the opportunity to build relationships and really learn and understand how a successful venue operates. After successfully completing his internship, John moved into Project Coordinator and Project Manager roles at Greater Columbus before ultimately accepting the position of Operations Manager. One more promotion to Senior Operations Manager would wrap up John’s 5 years at Greater Columbus. From there, he took on three career growth roles – Director of Operations, Assistant General Manager and General Manager for ASM Global in Savannah, Georgia. John spent a total of 8 years in Georgia, before being presented with the opportunity to come home to Ohio. John returned to Columbus, where he worked as a General Manager at our Greater Columbus Convention Center before being promoted to Regional General Manager and then to his current role of Regional Vice President of Convention Centers. When asked for a quote on his 26-year career with ASM Global, John said “The passion for what I do has never left me from Day One…. Hard Work Pays Off”.
THE UNITED STATES
ASM GLOBAL FOUNDATION AWARDS 100 SCHOLARSHIPS TO LOCAL STUDENTS
The ASM Global Stars Scholarship Program stands as a testament to our long-standing commitment to fostering educational and career development opportunities in diverse and under-resourced communities. This year has been particularly special, as we’ve awarded a record number of 100 scholarships, valued at $250,000 – doubling last year’s awards. These scholarships are empowering high school seniors and college undergraduates pursuing careers in business, hospitality, entertainment, sports management, media, IT, and design across the many cities where ASM Global operates.
As we celebrate this milestone, it’s the voices of our scholars that truly capture the impact of this program. For many, the scholarship represents more than financial relief – it is a lifeline to pursuing their dreams. We are honored to support such passionate, driven students from our local communities and look forward to witnessing their continued success.
I am currently a full-time student and a fulltime employee working as a chef. I have been working in kitchens since I was a teenager, after my mother and I immigrated to the United States. This scholarship greatly eases my financial burden, allowing me to work fewer hours and focus more on my studies.
The financial relief from this scholarship means so much to me, especially as a child of refugees with limited support. Thank you for your confidence in me and my abilities to accomplish my aspirations of integrating equity into the informational technology field to give back to communities like my own.
By awarding me the ASM Global Stars Scholarship, you have lightened my financial burden, which allows me to focus more on the most important aspect of school: learning. Your generosity has inspired me to help others and give back to the community.
YUSNANDA A.
HILLARY K.
MADALYNN J.
Yusanda Aditya
Emely Arias
Mia Arreola
Iman Bedru
Mehar Bhasin
Amoah Blessing
Felipe Borjas
Adele Bosma
Sophie Boyd
Kamilah Clark
Alysha Creelman
Collette Crosby
Konner Crowder
Vanessa Cruz
Anatupenda Daphrose
Gianna Desdune
Franco Estrada Morales
Aakrist Godar
Ra’Kayla Greene
JanetLou Guan
Jonathan He
Kemi Imode
Cassandra Jackson
Madalynn Janousek
Alice Li
Briana Mach
Sydney Mah
Richard Mai
Sophia Malin
Andy Martinez
Sierra Mason
Diego McCullough
Md Mishkat
Emma Moreno
Zachary Morres
Grace Morrison-Wesley
Tesvara Jiang
Salim Kaba
Yasmin Kerikar
Fred Kadima
Hillary Khuu
Ashley Ko
Nang Noom Lao
Chinmayee Narra
Malachi Neal
Manoa Nicholson
Eileen Patron
Nattakara Phariyaniticupt
Marco Pizzaro
Not Pictured: Joseph Ayalew, Juan Barraza, Debbie Campos, Johnathan Casey, Angeli Castellanos, Adrian Julia Harper, Emily Houle, Laasya Karnati, Jayda Lee, Mahlete Legesse, Braeden Lessane, Ella Lin, Rosario Medina Emily Suarez, Jason Zheng
Diego Reyes
Fiorella Rodriguez
Monica Rodriguez
Brianna Rostescu
Abdulrahman Sadiq
Yana Saint-Louis
Kerikar Yasmin
Tiyah Saulter
Sarah Seddiki
Prem Shah
Kyran Siddiqui
Leonardo Silva Serra De Paula
Evin St Clair
Evan Ye
Erin Stremcha
Kayla Terrell
Helen Trinh
Emily Uzner
Francisco Velez
My-Tran Vo
Diego Zeballos
Ariba Vohra
Nathan Ward
Jeremiah Wilkins
Aaliyah Williams
Devon Williamson
Eden Wilson
Annie Zelaya
Chavez, Elvis Chukwu, Eric Duncan, Brooke Goodman, Eden Hall, Medina Rodriguez, Jonathan Ocampo, Christa Robinson, Elliot Saye,
BUILDING BRIGHT FUTURES: CELEBRATING ASM GLOBAL SCHOLARS IN OUR VENUES
As part of the ASM Global Stars Scholarship Program, our scholars have been celebrated across our venues, offering them a front-row seat to the inner workings of our industry. From exclusive venue tours to career shadowing, event invitations, and even seeing their names up in lights on jumbotrons, these celebrations have made them feel truly welcomed into the ASM Global family.
We extend our heartfelt gratitude to our dedicated team members who have embraced the local scholars and coordinated these memorable celebrations. Your commitment to recognizing and uplifting these talented individuals is invaluable.
In New Orleans, Andy shadowed during a Saints game at the Superdome. Reflecting on his experience, Andy shared “I wanted to take a moment to sincerely thank Evelyn for arranging today’s tour and for allowing me to shadow the Marketing team. The experience was invaluable, and I truly appreciate the chance to observe the inner workings of the department and the Superdome. John was a fantastic host, and I learned a lot from him during the day. It was a privilege to see how things operate firsthand.”
In El Paso, Mia and Franco had a similar experience when visiting the El Paso Convention Center. After her tour, Mia expressed her enthusiasm for an opportunity to intern with ASM Global, writing, “I am very interested in interning with ASM Global as it seems like a wonderful opportunity for me! I had a great experience at the El Paso Convention Center with Lauren Falco and learned a lot.”
In Philadelphia, Grace and Nang Noom were celebrated by Dominique Bonds during the Front & Center LIVE event at the Pennsylvania Convention Center. Their recognition at this prestigious event demonstrated the venue’s commitment to embracing the scholars and making them feel part of the community.
In Minneapolis, Iman and Joseph were in awe to see their names displayed on the jumbotron at US Bank Stadium. Beth McWilliams shared that Joseph had a particularly emotional celebration, where his mom, aunt, and grandparents, who traveled from Africa, joined him on his visit. Afterward, Joseph wrote a heartfelt post on LinkedIn about the significance of the scholarship to him and his family.
In Chicago, Julia and Ariba experienced an exclusive tour of Soldier Field with Maggie Szot. Following the tour, they inquired about participating in future service events, inspired by learning about their sustainability initiatives and community outreach efforts. Their eagerness to get involved demonstrates how the scholarship program not only supports their academic journeys but also fosters a deeper connection to the values we uphold as a company.
Each of these moments showcases how the ASM Global Stars Scholarship Program extends beyond financial aid. This program helps bridge the gap between academic pursuits and real-world professional experiences, giving scholars firsthand exposure to the dynamic environments that make ASM Global venues so impactful.
Through these celebrations, we affirm our ongoing commitment to supporting scholars in their educational and career journeys, ensuring they feel seen, valued, and inspired to continue striving toward their goals. As our program grows, so does our vision for the future. With each scholarship awarded, we are investing in the future of live events, empowering scholars to realize their potential, and ensuring that they have the networks needed to excel in their careers.
Thank you to our amazing team members for your unwavering support and for making these celebrations possible. Your efforts are vital in empowering our scholars and shaping the future of experiential entertainment.
CANADA
Meridian Centre celebrates its 10th anniversary
The Meridian Centre is celebrating its 10th anniversary year. Since opening its doors in 2014, the venue has welcomed close to two million guests, bringing world-class events and unforgettable experiences to St. Catharines and the surrounding regions. While celebrations will continue throughout the year, the official anniversary celebration will take place this October 20th when our tenant, the Niagara IceDogs take on the Kingston Frontenacs.
Along with our venue’s anniversary, we are also celebrating five of our full-time team members who have been here since the beginning, a testament to the kind of team we have in St. Catharines. To commemorate this occasion, we had custom bobble heads made for each of them! We would like to take this time to thank our dedicated staff for all their hard work and accomplishments throughout the years!
JOURNÉE D’APPRÉCIATION ET DE RECONNAISSANCE DES EMPLOYÉS
Ici, au Centre Avenir, nous réalisons que le fait d’apprécier et de reconnaître nos employés pour leur travail acharne et leur dévouement est un élément clé pour stimuler la croissance de notre entreprise et notre succès global.
En reconnaissant et en appréciant nos employés, on augmente le moral des employés, on améliore l’expérience des employés, on améliore la culture du lieu de travail et on bâtit une équipe plus forte. C’est pourquoi, le 30 août 2024, nous avons célébré nos employés à temps plein pour leur travail acharné et leur dévouement en les invitant à une journée d’appréciation et de reconnaissance.
Nous avons commencé la journée en nous réunissant au Centre Avenir, sommes montés à bord d’une navette et les avons emmenés au quai de Pointe-du-Chêne pour une croisière en bateau de 2 heures visitant la magnifique baie de Shediac. Le temps était magnifique et la nourriture était incroyable, mais ce qui était vraiment incroyable, c’était la façon dont on a tissé des liens en équipe, tenu de bonnes conversations et partagé quelques rires. L’équipe s’est sentie vraiment appréciée et reconnue pour leur efforts.”
En conclusion, nous prenons très au sérieux l’appréciation et la reconnaissance de nos employés et essayons de leur montrer quotidiennement. Nous réalisons qu’il n’est pas toujours nécessaire que ce soit un grand geste; un simple merci va très loin.
TEAM MEMBER DAY OF APPRECIATION & RECOGNITION
Here at the Avenir Centre, we realize, appreciating & recognizing our team members for their hard work and dedication is a key component to driving our business growth and our overall success.
By recognizing and appreciating our team members, we increase morale, enhance the employee experience, improve the workplace culture and build a stronger team.
That is why on August 30th, 2024, we celebrated our full-time team members for all their hard work and dedication by taking them out for a day of appreciation and recognition.
We started the day by gathering at the Avenir Centre, boarded a shuttle bus and took them to Pointe-du-chene wharf for a 2-hour boat cruise touring the beautiful Shediac Bay. The weather was magnificent, the food was incredible but what was truly amazing was how we bonded as a team, held great conversations and shared in a few laughs. The team felt truly appreciated and recognized for all their efforts.
In closing, appreciating and recognizing our team members is something we take to heart and try to show on a daily basis. We realize it doesn’t always need to be a grand gesture, a simple thank you goes a long way.
LATIN AMERICA
¡Disfrutamos
un trimestre lleno de diversión!
Comenzamos el trimestre con nuestro clásico “Evento para la Familia”. En Uruguay las vacaciones de invierno son en Julio y la agenda del Antel Arena esta llena de eventos familiares. Seleccionamos uno e invitamos a todos los niños de las familias de nuestro equipo (hijos/as, sobrinos/as, ahijados, entre otros familiares). Esta iniciativa permite a los niños conocer el lugar donde mamá, papá, tíos/ías pasan sus días e incrementa el orgullo de nuestro equipo por su lugar de trabajo. Contarle a la familia lo mágico que es trabajar en esta industria no es lo mismo a que puedan vivenciarlo siendo ser parte de un evento en vivo. Como consecuencia al finalizar la actividad, todos los niños quieren trabajar en el Antel Arena cuando sean grandes. Además, los recibimos con un menú infantil especial y un pequeño presente sorpresa.
Continuando con nuestras celebraciones tuvimos un after-Office para el “Festejo de los cumpleaños del trimestre” en “Hard Rock Café Montevideo”. ¿Que otro lugar podía combinar mejor la música y la buena comida? Este tipo de eventos fortalece nuestro espíritu de equipo y no es solo una oportunidad para divertirnos sino también para conocer a la persona detrás de la posición. Adicionalmente, nos permite comprender que somos parte de algo mas grande que cada uno: un grupo de personas apasionada por la industria del entretenimiento en vivo.
Finalmente, celebramos el “Día del Padre” con un chocolate de presente para cada papá de nuestro equipo, como recordatorio del importante rol que cumple en la vida de sus
We enjoyed a quarter full of fun!
We began the quarter with our classic “Family Event” Here in Uruguay, July is the time for our winter holidays and the schedule of Antel Arena was full of family shows. We selected one event to invite all the kids of each team member’s families (sons, daughters, nieces, nephews, godchildren or even other relatives). This initiative allows kids to get to see their mum’s, dad’s or uncle’s workplace and also increases the pride which each team member has for their workplace. Telling family members about the magic that happens at work is not the same as taking part in a live event! Following the event, all the kids want to work in Antel Arena when they grow up. Of course, we treated them to special food and beverages and a little present as a surprise.
Our first “Family Event” was held in 2019 and since then it has become one of the most anticipated events of the year. Continuing with our celebrations, we hosted a get-together after work to “Celebrate Birthdays of the Quarter”. This event was held at “Hard Rock Cafe Montevideo”. Where else would be more perfect to combine music and good food? This type of event is great for building team spirit. It is not just to have a good time, but also an opportunity to get to know the person behind the position and to feel a sense of being part of something bigger than ourselves: a group of people passionate about the live entertainment industry. Finally, we celebrated “Father’s Day” with the dads on our team by giving them a delicious chocolate present to remind them of their important role in their kids’ lives. Here at ASM Global Uruguay, we strive to provide our team members the opportunity for work-life balance.
Last but not least, it is the last quarter of the year, where wonderful things are coming, such as the, “Month of Giving” “Last Quarter Birthdays Celebration” and of course “The end of the year party”.
We always find excuses to celebrate and create memorable moments for our team members to feel proud about being part of ASM Global Company.
ASM Global once again conquer Music Mudder in aid of charity partner Nordoff and Robbins. This September ASM Global continued their alliance with the UK’s leading music therapy charity Nordoff and Robbins.
Nordoff and Robbins uses the power of music to enrich the lives of people affected by life-limiting physical and mental illness, disabilities or feelings of isolation. They meet the growing need for music therapy by training music therapists and ensuring that their skills are not only maintained but developed. They provide a range of different sessions for children and adults of all ages from specialised one-to-one music therapy to shared sessions for groups. A truly great cause and a fantastic organisation to be associated with.
As part of our ongoing commitment in supporting Nordoff and Robbins, a group of ASM Global team members once again came together to take on Music Mudder, an endurance event that sees teams from across the music industry take on an adrenaline-pumping outdoor obstacle course in Surrey UK.
The 7.5km course required the team to complete challenging obstacles resulting in some wet and muddy participants!
A big congratulations to the team for raising a total of £9,000 in aid of Nordoff and Robbins.
Lauren Tones, Neil Jones, Dan Boulger, Lee Bayman ,Nicola Jackson, Lewis Seddon, Adam Mcgladdery, Maise Wood, Rebecca Stevenson, Sophie Trueman, Eloise Turner, Natalie Dawson, Holly Clark, Katie Lamb, Scott Robson
Mighty Hike in Aid of Macmillan
A big shout out to Playhouse General Manager, Phil Smith took on the 26-mile Macmillan Mighty Hike from Alnwick Castle to Bamburgh Castle raising £1,375 for Macmillan Cancer Support. Additionally, The Playhouse worked in partnership with regional children’s charity ‘Smile for Life’ to stage their annual fundraiser show, raising in excess £7.5k.
(W)Inner Smile at First Direct Leeds
On Friday 13th September, First Direct Arena Leeds conducted a raffle in aid of Nordoff & Robbins (organised by Lauren Simpson - Conference & Events Manager) and raised £357.50.
In addition, First Direct Arena also held a raffle for a chance to win a signed Texas guitar in aid of Nordoff & Robbins for their Global Month of Giving!
P&J Aberdeen – Make you feel like a Rockstar!
The P&J Arena have held a competition to win a luxury suite experience for two, simply by donating to Nordoff and Robbins via their website. To date the competition has raised £500!
Bem-Vindo from Portugal - LX Factory
After a summer of renovations, doors are now open at Fabrica XL (2000 cap) and Fabrica L (1000 cap). If you are curious to find out more about these unique event venues, located in the entertainment destination LX Factory in the beating heart of Lisbon. We have welcomed Hugo Encarnação GM and Mafalda Alemão Events Manager to the ASM Family our team
Congratulations to York Racecourse on Winning the RCA Racecourse of the Year Award!
We’re delighted to celebrate York Racecourse’s achievement in receiving the prestigious Racecourse of the Year Award from the Racecourse Association (RCA) last night.
This coveted award highlights York’s dedication to excellence, innovation, and the remarkable experience it provides for racegoers. From the impeccable grounds to the exceptional hospitality and a memorable raceday atmosphere, York sets the industry standard.
Speaking about the success, William Derby, Chief Executive & Clerk of the course at York Racecourse, commented: “I am hugely proud to be a part of the team that has been named Champion Racecourse for a second time. It is an honour and privilege to receive this honour amongst friends and colleagues in British racing.”
Read more about this here: https://lnkd.in/eu9nGQch
BEING A CORNERSTONE OF MANCHESTER’S CITY CENTRE
FOR THE PAST 30 YEARS, THE AO ARENA TEAM ARE ALWAYS KEEN TO GIVE BACK TO THE COMMUNITIES THAT HAVE SHAPED US.
AO ARENA – COMMUNITY CORNER
Over the past 12 months, we’ve strengthened our partnerships with charities, stakeholders, and event organisers across the City. After donating hours of our team member’s time earlier in the year to a charity close to our hearts, (quite literally, as they’re on our doorstep), the team are back supporting Coffee 4 Craig with an Autumn donation drive. This will ensure Manchester’s homeless and more vulnerable communities have the essentials they need to stay warm, healthy and safe as the season’s turn. The team have also regularly donated food items from our kitchens over the past year, easing the growing pressure on the hard work put in by the Coffee 4 Craig team and delivering fresh, nutritious and delicious homemade food to those who need it most.
We’ve also developed an important ongoing partnership with The Christie Charity, following our successful fundraising campaign throughout the Girls Aloud bank holiday weekend. From charity buckets to a moving collaboration with Manchester’s Flower Festival, the AO Arena team raised thousands for the charity, and bagged a signed Girls Aloud poster that’s for auction. The auction also included a table for 2 in The Mezz Restaurant, helping to raise a massive £250,000 for the charity that will undoubtedly have a significant positive impact on Christie patients.
Following the success of our charity partnerships, we launched ticket bank donations to our team members chosen charities, which has included Transmutual Aid, Burnt Chef, The Christie Charity and Coffee 4 Craig. It’s important to us that we listen to the foundations that are close to the people that mean the most to us, and utilise our platform to influence change in a way that directly benefits our team.
We’re back supporting the second consecutive year of Beyond the Music too. As a founding member, we’re proud to support the ‘Pay it Forward’ initiative, ensuring that the grassroots conference is accessible to all across the long-weekend event.
Building on this, we’re committed to making sure that people from all walks of life have a clear route to the industry without facing barriers to entry. This year, we hosted Production Futures first ever Arena event, welcoming thousands of local students making their debut in the live entertainment space, from lighting and AV to media and marketing, we couldn’t have been prouder to support the UK’s largest production tour to date.
We’ve put the work in internally too, as we’ve started a Lunch and Learns series to encourage our talented venue team to share their hobbies, passions and interests. Not only do we have the pleasure of learning more about a new skill, but it also creates a great opportunity for some downtime and team bonding during our very busy work schedule. So far we’ve tried our hand at Macrame and tackled the complex world of AI, with more exciting and surprising topics yet to be discovered!
It also wouldn’t be October without the return of our Halloween Monsters! This year, Wobbly Williams is set to grace the roof of Arena Point for a ‘spook-tacular’ weekend. Maintaining these relationships with our City’s key stakeholders continues to open doors for our venue, as well as being vital to our positioning as we enter a milestone year!
We’re continuing to make better choices when it comes to sustainability too. From handdelivering left-over treats to local charities, working closely with Guardians of Grub and installing new refillable water stations across the Upper Concourse, we’re taking small but mighty steps to ensure our Arena is not only green on the inside, but greener to the outside world, too!
recently visited ASM Global in Stockholm, Sweden for an exclusive open house. During the event, students engaged with Venue Managers, who shared insights into the complexities of their roles, offering firsthand knowledge from their collaboration with leading organizers and sports clubs. The students also toured Tele2 Arena in Stockholm, which not only serves as home to two of Sweden’s top football clubs but also hosts internationally renowned artists and large corporate events, including banquets. This exchange is an essential part of promoting ASM Global and Legends as the premier global leader in venue management and development.
Each year, numerous students apply for a five-month internship with the Stockholm team. During this period, interns work closely with Venue Managers, initially taking on smaller projects before gradually assuming more responsibility, including direct interaction with clients and partners. “In close collaboration with our HR team, we invest considerable effort in our annual trainee program. It’s highly rewarding for both the students and my team. Even though not all students can be offered a position, they leave with a strong impression of our expertise and an understanding of our core values in the industry. Several of my top-performing Venue Managers have come to us through the schools we partner with today,” shares Åsa Sandström, Senior Head of Planning.
Jenny Andreasson, one of the most experienced Venue Managers in Stockholm, once studied at one of the visiting schools. “Sharing my experience with the students and giving them reallife examples from previous events gives me a lot of positive energy. Every year, we welcome 4-5 trainees, and our approach is to onboard them in a way that allows them to take on responsibilities independently while under supervision. After about five months, we’ve built a strong working relationship,” Jenny concludes. This trainee program has become a key component of the local strategy for cultivating new talent.
The Hidden Disability Sunflower –a global symbol of inclusiveness
The Hidden Disabilities Sunflower is a simple tool that is used by those that have a disability or condition that may not be immediately apparent. The Sunflower indicates to service providers that the wearer might need a helping hand. Globally, 1 in 6 people live with a disability and just because we can’t see it, doesn’t mean it in not there.
Across our APAC and MENA venues, we have been working hard to ensure that all guests to our venues feel welcome, safe and included. The Hidden Disability Sunflower Scheme has helped us to support those in our communities identify themselves to our venue teams so that we are able to provide an extra level of service where needed. This ensures an inclusive event for all guests.
With many venues across the region already accredited, and the remainder in the process of gaining their accreditation, we look forward to providing an unparalleled guest experience for every visitor to our venues.
ASM Global (APAC) Focusing on Wellness
They take wellness and wellbeing pretty seriously in APAC. Over recent months there have been a number of initiatives undertaken to promote both mental and physical health. Here’s a snippet of what our friends have been up to.
The team at Kuala Lumpur Convention Centre (KLCC) team enjoyed a fantastic day at the Merdeka Fun Run in KLCC Park! It was a great opportunity for the team to take a break, focus on fitness and do some serious bonding while celebrating Merdeka (Kuala Lumpur Independence Day) in the beautiful surroundings of KLCC Park.
The run was officially started by Robert Hatton-Jones (Deputy General Manager) and Muhammad Vickneswaran (Director of Human Resources), kicking off an energetic day at KLCC Park. Congratulations to everyone who participated and made the event a success! It certainly looked like everyone enjoyed themselves.
Meanwhile, at Coca-Cola Arena, Dubai, the venue hosted a team Wellness Event Day and it was a fantastic start to their event season! Perfect timing!
The event was a success, promoting health and well-being for their staff. The event was wellreceived by the team, with two thirds of staff joining in, embracing the opportunity to learn more about their health. From checking Blood Pressure and sugar levels to BMI assessments, Mental Health talks with a Psychologist, GP Consultations and Optical check-ups - it was all there. Positive feedback on the event was shared by the team, with many expressing appreciations for the company’s commitment wellness and health.
RUOK? Day is an important day on the annual calendar for our Australian venues. R U
OK?, is a national charity dedicated to suicide prevention, that promotes health by fostering deeper personal connections and empowering friends, family, and colleagues to support those facing challenges, ensuring timely intervention before a crisis arises. It was a day filled with connections and conversations, as team members participated in events designed to encourage communication and support mental well-being. It’s a simple question that can change a life.
RUOK
Arena,
ASM Global Australian HR Leads Get Together
Our Australian People & Culture leaders gathered in Melbourne, Australia recently at the 2024 Australian Human Resources Institute conference – and what a week. The content of the conference was fabulous and there were many learnings that the group has taken away from the presentations and interactions they participated in across the program. Lifelong learning is a passion for most of us in the People & Culture space and the conference did not disappoint.
The real highlight of the week was that the ASM Global representatives met formally at the completion of the conference to discuss current challenges and opportunities our venues are experiencing and how our People & Culture teams can support their venues to thrive. Having that many People & Culture folk in the same room is a dangerous experiment but we can report that it all went incredibly well. We are looking forward to developing some of the ideas that were put forward and sharing them with our teams across our venues.
Venue Voices - Test Your Knowledge
Answers:
3. What do we call our scholarship recipients?
7. Who was featured as our Team Member Spotlight?
8. What did First Direct Arena raffle on September 13th?
10. Which anniversary is Meridian Centre celebrating?
15. Which venue was featured by ASM Global Academy?
16. How many ASM Global Scholarships were awarded in 2024
17. What kind of open house event did Sweden host?
1. When is breast cancer awareness month?
2. How did Latin America celebrate at the beginning of their quarter?
4. Where can you check for open positions?
5. How did Aviner Centre celebrate their team members?
6. What is the symbol for the Hidden Disabilities Program?
9. Which company will ASM Global be joining?
11. How many GROW students were promoted to full time team members?
12. What edition of ASM Global Voices is this issue?
13. What is the name of our Student University Learning Program?
14. Who is our CEO
Our Global Human Resources Mission
Collectively, the goal of our Global Human Resources Team is to support ASM Global’s principles, values, vision, and mission. We are committed to reimagining Education, DEI, Corporate Social Value Programing, and Human Resources OperationsPropelled by passion, pace, and purpose we will strive to create a culture where every Team Member is seen, heard, and represented.
We firmly believe the initiatives that drive our business are actionable and achievable now and in the future. Our actions will serve as a catalyst to enable all ASM Global Team Members to unite across geographies contributing to a work environment that is characterized by fair treatment of Team Members, open communication, trust, and mutual respect.
We want to hear from YOU! Share your Team Member and Venue News at voices@asmglobal.com