Stronger Together 2023 - Event Guide

FARM RETAIL

Stronger Together 2023

6 – 8 March • Sandy Park, Exeter

Event Guide 2023

Agenda

Welcome to Stronger Together 2023!

We’ve brought you down to the south-west of England, a region full of inspiration from an array of award-winning farm retailers. Our farm retail tours will take you behind the scenes to get an inside perspective from your peers.

The time has come to celebrate the best in farm retail at our awards ceremony on Tuesday 7 March, kindly sponsored by COOK. Who will be taking home the big fork this year?

Farm Retail Awards Gala Dinner

Sandy Park Conference & Banqueting Centre, Exeter, 7pm – late

The 2023 Farm Retail Award winners will be announced, so join us to celebrate the best in the business. The night will provide a drinks reception, three-course dinner and entertainment.

your butchery revenue. We’re

Our conference programme has been designed to support you in your businesses from understanding how economic shifts will aﬀect your business this year, to maximising your butchery revenue. We’re bringing expert speakers to you in the West Country, bursting with important learnings for you to take back home. A huge thank you to The EPOS Bureau for partnering with us to deliver the biggest event in the FRA’s annual calendar.

Conference and Trade Show

Sandy Park Conference & Banqueting Centre, Exeter, 8.30am – 5pm

An incredible day of learning and networking all in one place! Featuring a line-up of expert keynote speakers, a range of informative peer-learning workshops and a trade exhibition of leading partner organisations.

Farm Retail Tours

TOUR 1: Tre, Pol & Pen – Strawberry Fields Lifton – Darts Farm

TOUR 2: The Udder Farm Shop – Newton Farm Foods – Rumwell Farm Shop

TOUR 3: Darts Farm – Rumwell Farm Shop – Strawberry Fields Lifton

Tuesday 7 March

Tre, Pol & Pen

A Cornish farm shop & restaurant rooted in the Tamar Valley. Bringing people together, celebrating the good things that come with fresh food, craft & ﬂavour. Tre, Pol & Pen opened their doors in 2019 to a farm shop stocked with an array of local produce, including beef from their herd of native Red Ruby Devon Cattle. Explore the farm shop, butchery, deli and restaurant with us on our tour of the South West.

Strawberry Fields Lifton

It all started from a small produce barrow outside the family home with a steel money tin. Now Strawberry Fields Lifton is home to a state of the art farm shop, successful PYO, 200 seater restaurant, function room and conference suite. The family thrive in producing and baking their own produce, and the newly extended farm shop includes a butchery selling home-produced meat, an artisan bakery 7 days a week and a well-stocked deli.

Darts Farm

From humble beginnings over 50 years ago, with a working farm still at the heart of the business, Darts Farm has organically grown into a vibrant, nationally awardwinning destination, run by brothers Michael, James & Paul.

The Farm Shop is a unique experience, combining a Food Hall with over 300 local suppliers with home & lifestyle departments and bustling eateries; including their latest venture ‘The Farm Table’ where ingredients from their farm and food hall are cooked over ﬁre.

The Udder Farm Shop

The Udder Farm Shop is a family run, award-winning farm shop and restaurant based on the edge of the Blackmore Vale near Gillingham. Opened in 2005 by farmers Jane and Brian Down whose family have farmed in the village for four generations since 1938, our mission is to oﬀer tasty, local food and to support and champion local and independent suppliers.

Newton Farm Foods

Newton Farm Foods is a family farming business neatly nestled away on the Duchy of Cornwall Estate in the picturesque village of Newton St Loe, just 10 minutes from the city of Bath. This little jewel in the crown incorporates a working farm, award-winning farm shop, traditional butchery, spacious licensed cafe with outside seating and children’s play area. As a farming family, we work on trust, and support local farmers and small independent producers who share our ethos.

Rumwell Farm Shop

Last year marked 25 years in business for Rumwell Farm Shop, from selling potatoes and eggs at the farm gate to winning awards for their jams and bakery items produced in house! Throughout the expansion of the business, the Mitchell family have stuck to their routes with a focus on minimal food miles. They are an integral part of the community and economy, employing more than 80 people in their shop and café.

Farm Retail Awards | Finalists

Tuesday 7 March FARM

Farmers’ Market of the Year

This award recognises markets which strive to abide by the core principles of being a ‘Real’ Farmers’ Market, whilst creating an enjoyable retail experience for its customers.

• Cliftonville Farmers’ Market

• Great Malvern Farmers Market

• Moseley Farmers’ Market

Associate Member of the Year

Suppliers play a valuable role in the success of a farm retail business. This award celebrates the companies who supply products and services to our members and proudly share our values.

• Employment Law Solutions

• WBC

• Yockenthwaite Farm Ltd.

Pick Your Own of the Year

PYO farms are a wonderful cornerstone of British farming. Economic and environmental balance of great service, excellence in crop management, and innovation are factors recognised within this category.

• Cammas Hall

• Craigies

• Kenyon Hall

• Manor Farm Fruits

• Rectory Farm

Farm Café/Restaurant of the Year

Finalists in this category not only produce fantastic food, but ensure it is prepared and served by passionate and knowledgeable staﬀ – all the while balancing provenance with proﬁt.

• Darts Farm

• Hartley Farm

• Strawberry Fields Farm Shop

Farm Shop Butchery of the Year

Butchery counters are at the core of many Farm Shops and should not go unrecognised. This award celebrates the creativity and passion behind Farm Shop Butcheries and the hard work that goes into a successful operation.

• Broom House Farm Shop

• Darts Farm

• Hutchinson Hobbs

• Welbeck Farm Shop

Rising Star Award

The Farm Retail Industry can be a daunting and challenging environment, especially for newcomers. This award recognises new retailers navigating their way through the ﬁrst three years of business.

• The Goat Shed

• Nolton Cross Farm Shop

Hosted by Hugh

Fearnley-Whittingstall

Small Farm Shop of the Year

Small Farm Shops are an invaluable asset to the local communities they serve. Finalists in the hotly contested category strive to champion local suppliers whilst educating local customers.

• Broom House Farm Shop

• Burwash Larder

• The Goat Shed

Large Farm Shop of the Year

Often raising, growing, making and baking in house, Large Farm Shops are frequently viewed as the ﬁgureheads of the industry, demonstrating inspiration, innovation and individuality.

• Farmer Copleys

• Hartley Farm

• Newlyns

• Rumwell Farm Shop

• Strawberry Fields Farm Shop

Lifetime Achievement Award

Our Lifetime Achievement Award celebrates those who have made a lasting impression on the industry and whom the FRA council feel deserves to be recognised.

RETAIL AS SOC I A T ION FARM RETAIL AS SOC I A T ION

Conference and Trade Show | Plan your day Wednesday 8 March

TIME LOCATION

WHAT'S ON

8.30am - 9am Exeter Suite & County Suite OPEN | Trade Show & Refreshments

9am - 9.05am KEYNOTE THEATRE | Exeter Suite Welcome, FRA Chair

9.05am - 10.05am KEYNOTE THEATRE | Exeter Suite How Economic Shifts Will Affect Your Business this Year | ROGER MARTIN-FAGG

Subject to change

WORKSHOP 1 | Estuary Suite Maximise Your Chances of Obtaining Planning Permission | CHRIS PRIMETT, MALCOLM SCOTT CONSULTANTS

10.15am – 11.15am KEYNOTE THEATRE | Exeter Suite Grow Your Business: Making Your Marketing Work | HAYDN ROWE

WORKSHOP 1 | Estuary Suite Merchandising Top Tips – 10 Must Do’s to Optimise Your Financial Performance in 2023 JUDY ROBERTS, RIGHT PRODUCT RIGHT PLACE

WORKSHOP 2 | Chiefs Suite Reduced Price = Increased Revenue - How Promotional Offers Help Retailers to Grow Their Revenue and Profits and Increase Customer Loyalty | DUNCAN SYME, DATA STRATEGY CONSULTING LTD

11.15am – 11.40am Exeter Suite & County Suite Trade Show & Refreshments

11.40am – 12.40pm KEYNOTE THEATRE | Exeter Suite Building Resilience in Times of Change, Challenge and Uncertainty | PAM COTTMAN

WORKSHOP 1 | Estuary Suite Improving Your Catering Operation and Controlling Costs | PAUL COTTRELL

WORKSHOP 2 | Chiefs Suite Retaining Your Employees in a Cost Conscious World | KEVIN MURPHY, EMPLOYMENT LAW SOLUTIONS

12.40pm – 2.05pm Exeter Suite & County Suite Trade Show & Lunch

2.05pm – 3.05pm KEYNOTE THEATRE | Exeter Suite Maximise Your Butchery Revenue – Butchery 101 – Opportunities and Challenges | PANEL DISCUSSION

WORKSHOP 1 | Estuary Suite Keeping More of the Money You Take | OWEN GLEADALL, MERLINSOFT LTD

WORKSHOP 2 | Chiefs Suite Are You Getting the Most Out of Your Business Systems and Technology?

MICHAEL BOYLE AND DARREN LINDLEY, FRESH RETAIL

3.05pm – 3.30pm Exeter Suite & County Suite Trade Show & Refreshments

3.30pm – 4.30pm KEYNOTE THEATRE | Exeter Suite Lead Through Turbulent Times | DR JOHN BLAKEY

4.30pm KEYNOTE THEATRE | Exeter Suite Closing statement, FRA Chair

5pm CLOSE

Speakers and Workshops

We’ve developed an exciting programme of speakers to provide inspiration and takeaway learnings for your farm retail business. There will be three streams available during the conference, with the workshops being hosted on the second floor, in the Estuary and Chiefs Suite. The keynote theatre is located on the first floor, in the Exeter Suite.

Don’t forget to visit the trade show, with 26 different businesses across two rooms on the first floor; County Suite and Exeter Suite.

We’re proud to be partnered with The EPOS Bureau to deliver the FRA Conference 2023.

9.05am

9.05am –

10.05am

KEYNOTE THEATRE Exeter Suite Welcome, FRA Chair

KEYNOTE THEATRE Exeter Suite How Economic Shifts Will Affect Your Business this Year

Roger Martin-Fagg

Roger Martin-Fagg is an economist who combines insight into the financial and policy worlds with management strategy. As such he delivers both an economic outlook, and what organisations should do to prepare. After studying Economics, Economic History and Geography Martin-Fagg worked as an economist with the New Zealand Government. He returned to the UK to work in the air transport industry before teaching strategy and economics at Henley Management College to senior managers from a wide range of industries.

Roger Martin-Fagg Keynote Speaker

WORKSHOP 1

Estuary Suite

Maximise Your

Chances of Obtaining Planning Permission

Chris Primett, Malcolm Scott Consultants

With over 30 years experience working on all aspects of town planning in the private sector and retail sector, Chris specialises in the design and development of farm shops throughout the UK.

This session will cover key town planning points; why town planning should be considered alongside commercial goals when developing your site and business strategy, possible changes to town planning in 2023 (levelling up bill) and obtaining planning permission.

TIME LOCATION WHAT'S ON 8.30am

Exeter Suite

Suite

Show

9am

& County

OPEN Trade

& Refreshments 9am

KEYNOTE THEATRE

TIME LOCATION WHAT'S ON 10.15am –11.15am

Exeter

Suite

Grow Your Business: Making Your Marketing Work

Haydn Rowe

Haydn set up his first business at the age of 19 and quickly discovered a passion (and talent) for marketing. Today Haydn is a widely consulted marketing strategist and consultant whose marketing advice and help has been sought by hundreds of organisations of all sizes and types – from large financial institutions to hundreds of small businesses – across the UK and around the world.

He combines his unique combination of skills and experience as a marketing practitioner, writer and speaker to inspire, educate and share his passion for marketing with business owners, so that they understand exactly how to use great marketing to achieve their business goals and objectives.

This fast-paced session gives business owners and managers the mindset, tools and techniques they need to get maximum ‘bang for their buck’ from their marketing. You’ll discover how to identify and implement the best marketing for your business, combined with powerful formula that helps you directly link your marketing with your growth goals and objectives.

Learn how to make your marketing really work with ‘down to earth’, low cost, fast to implement and super practical ways to grow your business. You’ll leave the session with new thinking about marketing, and lots of specific and actionable ‘takeaways’ that when applied will change the performance of your marketing (and more importantly your business) forever.

WORKSHOP 1

Estuary Suite

Merchandising Top Tips – 10 Must Do’s to Optimise Your Financial Performance in 2023

Judy Roberts,

Right Product Right Place

Want to brush up on what makes merchandising work? Feel you’re missing a trick or two in terms of what goes where in your store or café? Need to make more of the customers you have and increase their spend per head?

Be sure to attend this enlightening and interactive session to get some great easy-wins to improve your profitability as well as give that all-important wow-factor for your customers.

Judy will give you plenty of ideas of easy things to spot and change, pit falls to avoid and secrets to making the most of your spaces – however large or small. She has been working with our members since 2020, providing advice and training for owners and their teams to get the most out of their spaces, be that on members’ sites, online or at the FRA Conference.

Haydn Rowe Keynote Speaker

Speakers and Workshops

TIME LOCATION WHAT'S ON

10.15am –11.15am

WORKSHOP 2 Chiefs Suite

Reduced Price = Increased Revenue - How Promotional Offers Help Retailers to Grow Their Revenue and Profits and Increase Customer Loyalty

Duncan Syme, Data Strategy Consulting Ltd

Duncan will provide overview of the impact that offers can have on a business and how to use offers to grow revenue, without cheapening your brand.

The session will work through some live examples and how to measure the payback of promotional activity and conclude with a Q&A session to help retailers troubleshoot any offers in their own outlet.

11.15am –11.40am Exeter Suite & County Suite Trade Show & Refreshments

11.40am –

12.40pm

KEYNOTE THEATRE Exeter Suite Building Resilience in Times of Change, Challenge and Uncertainty

Pam Cottman

Pam Cottman is a resilience coach with a passionate belief in prioritising people. A former Assistant Headteacher and now an ICF accredited coach, Pam applies her accumulated knowledge and experience to help people build a strong foundation of resilience and a toolkit to cope with change, challenge, self-doubt and stress. This session will explore what resilience really means, and offer practical tips and techniques for building resilience and managing stress – for you, and those around you.

WORKSHOP 1

Estuary Suite

Improving Your Catering Operation and Controlling Costs

Paul Cottrell

Paul’s extensive knowledge of hospitality, catering and visitor attractions is the result of his successful 30-year career in the industry, leading him across both front and back of house. Join us to delve into Paul’s experience in various historical properties where he has transformed catering operations. Come away from this session with an understanding of how you can drive profit, manage change and deliver on margin.

Pam Cottman Keynote Speaker

TIME LOCATION WHAT'S ON

11.40am –

12.40pm

WORKSHOP 2 Chiefs Suite

Retaining Your Employees in a Cost-Conscious World Kevin Murphy, Employment Law Solutions

Employment Law Solutions are a family-run, HR & employment law consultancy that advises in a stress-free, commercial and pragmatic way for any employer. They understand the HR issues that you will face and will help you resolve them in a simple and eﬃcient manner.

This session will cover;

• How to retain staff quickly and cost effectively

• Benefits of investing time and other efforts into your staff

• Understanding some basic HR tools and processes (including contracts of employment, absence management, right to make deductions from pay)

• Why the right HR advice is so important and the problem with receiving poor advice

12.40am –2.05pm Exeter Suite & County Suite Trade Show & Lunch

2.05pm –3.05pm

KEYNOTE THEATRE Exeter Suite

Maximise Your Butchery Revenue – Butchery 101 – Opportunities and Challenges

Panel Discussion | Will Simkin & National Craft Butchers

We will be joined by a team of National Craft Butchers for a facilitated round table discussion, where we will hear from industry experts from around the UK. The session aims to explore up and coming butchery trends, new product ideas, the potential for better margins and consumer behaviour.

This session will really get you thinking about your future plans in your butchery. The National Craft Butchers have over 130 years’ experience as butchery experts, so this is the perfect opportunity to absorb their knowledge.

Speakers and Workshops

TIME LOCATION WHAT'S ON

2.05pm –3.05pm

WORKSHOP 1

Estuary Suite

Keeping More of the Money You Take

Owen Gleadall, Merlinsoft Ltd

Having been in the retail sector for over 40 years working with the likes of Morrisons, Sainsburys, Antler, Nike 1948, etc., and written books on how to ‘do’ retail; Owen shares that knowledge and experience with Farm Retailers. The key objective of this session is to ‘Keep more of the money you take’ with better purchasing, stock control, pricing, marketing, layout, etc. We will look at retailing as a primary function and use the same management techniques as are used on the High Street to obtain maximum profitability from your farm shop.

WORKSHOP 2

Chiefs Suite

Are You Getting the Most Out of Your Business Systems and Technology?

Michael Boyle and Darren Lindley, Fresh Retail

This session will explore the challenges that farm retailers are faced with when implementing business technology. Michael and Darren will give you an insight into what they see being the biggest and quickest wins to enable you to succeed.

We’re not just talking about till systems here, this session will really get you thinking about how to improve your communication and planning tools and more. The Fresh Retail team will also share some free applications to help simplify business processes.

3.05pm –3.30pm Exeter Suite & County Suite Trade Show & Refreshments

3.30pm –4.30pm

KEYNOTE THEATRE Exeter Suite Lead Through Turbulent Times

Dr John Blakey

Dr John Blakey is the founder of The Trusted Executive, a leadership development organisation that helps board leaders across all sectors adapt to the ‘new normal’ of trust-based leadership using the unique models and tools from his books ‘The Trusted Executive’ and ‘Challenging Coaching’. ‘The Trusted Executive’ book combines prize-winning research to create the Nine Habits of Trust at Aston Business School, together with the learnings from John’s successes (and failures!) as a former FTSE 100 international managing director and serial entrepreneur. The book was shortlisted as the Chartered Management Institute book of the year in 2017.

4.30pm

KEYNOTE THEATRE

Exeter Suite Closing statement, FRA Chair

Dr. John Blakey Keynote Speaker

Conference and Trade Show

Kindly sponsored by Find them on Trade Stands 1 & 2

Exhibitors

Trade Stand 1 & 2

The EPOS Bureau

Having focused on our sector over the past 26 years, The EPOS Bureau has an exceptional understanding of the challenges faced within our industry. They are now widely acknowledged as the recommended provider of till and retail management software for farm shops across the UK and Ireland. Their solution is used by many successful farm shops, delis, cheesemongers, butchers, and country estates to manage operations and drive proﬁtability. A great many of our previous FRA award-winners are long-standing EPOS Bureau customers.

As many of you know, all software features are designed in collaboration with industry experts, national associations like the Farm Retail Association, and successful retailers to ensure they benefit end users directly. Their company is also award-winning in its own right and has held a Royal Warrant since 2012 Recognised nationally for its attention to detail and friendly approach to customer service, businesses choose The EPOS Bureau with confidence that their supplier is continually innovating and delivering solutions which make a demonstrable difference to their bottom line.

www.theeposbureau.com

Trade Stand 3

Malcolm Scott Business Development and Town Planning Consultants

With more than thirty years’ experience, providing expert business development and town planning advice, Malcolm Scott Consultants provide an end to end service in supporting farm shops to develop their site and their proposition. Our services include town/rural planning, site development, retail and catering operational support, event management advice and land diversity strategy.

With over 500 jobs to our name across the UK and abroad, our team is focused on providing support for farm shops. www.malcolmscott.co.uk

Trade Stand 4 & 5

OJ Fresh Limited

OJ Fresh is a leading supplier of commercial juice equipment and has been the UK partner with Europe’s largest juice equipment manufacturer, Zumex, for over 20 years. www.ojfresh.com

Trade Stand 6

Open Retail Solutions

Celebrating our 20th year in business, supplying EPoS solutions to Farm Shops, Delicatessens and Garden Centre’s. We are winners of the associate member of year award with FRA 2020. Our solution oﬀers integrations to both Avery Berkel and Bizerba weigh scales and options for online E-commerce websites. Come along and discuss your requirements with us on the trade stand.

www.openretailsolutions.co.uk

Trade Stand 7 Harris & James

From award winning bean to bar chocolate and exceptionally hand roasted coﬀee, to luxury gelato and patisserie to die for. We are passionate about sustainability and the environment, and are dedicated to providing top quality products, handmade from premium ingredients.

www.harrisandjames.com

Trade Stand 8 & 9 COOK

At COOK we’ve made the very best hand-prepared frozen meals and puddings since 1997. Consistent high quality is what sets COOK apart and keeps customers coming back for more. As winner of the Grocer Gold Awards’ Employer of the Year 2020 and Farm Retail Awards’ ﬁnalist for Supplier of the Year 2022, we look to work with the best retailers across the country.

www.cookfood.net

Trade Stand 10 & 11 WBC

At WBC, we sell everything you need to set up shop, display and sell your products. Our passion is to be a one-stop shop that oﬀers innovative product choice, fantastic value and unrivalled customer service.

Choose from in-house designed retail products available from stock, including gift & hamper packaging, retail display and furniture, signage and personalised fabric bags. Most of our products can also be overprinted with your logo or branding in 7-10 days.

www.wbc.co.uk

Trade Stand 12

Kushboo Skincare & Wellbeing

‘Kushboo’ create exquisite skincare, selecting the ﬁnest oils & botanicals to cleanse your skin & delight your senses. Our beautifully packaged wellness gifts include Bath & Shower Oils, Shampoo Bars, Hair Oil, Face Oil, Bath Soaks and an artisan range of Face & Body Soaps. All products are sustainable, 100% Natural, Vegan use 100% Essential Oils, 100% Plastic-Free & Cruelty Free. Our range is created and manufactured by us, inhouse in the UK.

www.kushboosoaps.co.uk

Trade Stand 13

Eco Green Living

Eco Green Living provides authentic environmental swap outs for the home. Our retail ready products for the household category provide the ideal eco upsell/cross sale for any retailer looking to oﬀer his customers a plastic free solution. Farm shop consumers are conscientious shoppers, is it now time to expand your range to include house hold category that supports environmental change? Full point of sale units available to support the range.

www.ecogreenliving.co.uk

Stand 14 The Cress Company

We distribute ambient and chilled speciality foods across the UK using our own fleet of dual temperature vehicles. We are proud to supply a wide range of independent retail customers including delis, cafés, farm shops, garden centres, butchers, fishmongers, bars and hotels. Our fifth regional depot will be opening in Bristol in March 2023 giving all customers in the South West and Wales full access to our services.

www.thecressco.co.uk

Trade

Stand 15

Employment Law Solutions

A family run HR consultancy who advise in a stress free, commercial and pragmatic way for any employer who wants a HR partner who will truly understand their needs. Having employment law and HR help can allow you to concentrate on what you do best – running your business. From contracts to disciplinary or Employment Tribunal claims, we fully support our clients, oﬀering 24/7, 365 guidance. Protecting your business will always be our main priority.

www.employmentlawsolutions.co.uk

Trade Stand 16 & 17 Zeus Packaging

Zeus Packaging are proud to oﬀer a complete solution for all your food service needs. We carry over 1,000 stock lines including coﬀee cups, takeaway bags, deli wraps, food-to-go portion boxes, bakery and butchery supplies. This extensive range is available with custom print and in a variety of sizes and colours. Compostable and fully-recyclable options are available. Our friendly team have the expertise and knowledge to help with all of your food service packaging needs.

www.zeuspackaging.com/uk/zeus-food/

Trade Stand 18

Wold Top Brewery and Filey Bay Whisky

Wold Top Brewery and Filey Bay Whisky are sister companies, coming from an arable farm in Hunmanby, a mile in land from Filey, North Yorkshire. They’re producing their multi-award winning ales and range of single malt whiskies from ‘ﬁeld to bottle’. Visit their stand to learn what ﬁeld to bottle means, from no-till farming, to cover crops and how this relates to their beers and whisky in consistency, sustainability and quality.

www.woldtopbrewery.co.uk

Trade Stand 19 Angel Refrigeration

Angel Refrigeration specialise in supplying and installation of quality commercial refrigeration to support the following food process sectors; Bakery, Butchery incl Meat Ageing and Game, Charcuterie, Fish, Chocolate and Ice Cream. Our range includes cabinets which can Freeze, Chill, Develop, Store and Display. We constantly work with manufacturers to develop and supply sustainable high quality, reliable and durable commercial refrigeration whilst providing superior levels of product knowledge, delivery and after sales service.

www.angelrefrigeration.co.uk

Trade Stand 20 Certainly Wood

Certainly Wood was established in 2005 by brothers Nic and George Snell as part of a farm diversification project. Whilst George still farms, Certainly Wood is now the UK’s largest specialist producer of British kiln dried logs, producing approx. 20,000 tonnes per annum through its unique wood fired kilns. Kindling is also supplied, but the other major product is the Flamers and KindleFlamers natural firelighters which are proving a massive success with farm shops

www.certainlywood.co.uk

Trade Stand 21 Data Strategy Consulting Ltd

We act as specialist consultants for our clients, giving them the insights they need grow their revenue, through a clear understanding of their customers behaviours

We deliver results to our clients by:

• Informing – What has happened and why (the key customer behaviours)

• Enhancing – advising on actions that will increase revenue

• Measuring – tracking changes

We are retail data analysis and loyalty specialists. Want to be better informed? Talk to us.

www.datastrategyconsulting.co.uk

Trade Stand 22 iSqueeze

Customer self serve freshly squeezed OJ concept for retail. Rental and purchase options available.

Recycled, branded and barcoded self sealing bottles and grade 2 juicing oranges available throughout the UK via weekly deliveries for the complete turn key service.

www.iSqueeze.co.uk

Trade Stand 23

Yockenthwaite Farm Ltd

We’re the Hirds and our family have farmed Yockenthwaite Farm since 1842. As ﬁfth generation hill-sheep farmers we know a thing or two about a hard day’s work and just what’s needed to fuel it.

We started making our own-recipe granola more than ten years ago when visitors staying overnight at the farm enjoyed it for breakfast and kept coming back for more. We added porridge and muesli to the range.

www.yockenthwaitefarm.co.uk

Trade Stand 24 TICKETsrv

TICKETsrv oﬀers agile and ﬂexible time-slot booking technology:

• Set easily-adjustable visitor limits

• Allow customers to exchange time slots within a similar price band

• Flag availability by speciﬁc quantity or general indication

• Integrate seamlessly with stand-alone entry scanners

• Use your own ticket design to promote other parts of the business

• Intuitive portal for instant access to real-time stats

• Trusted by the events sector for over 10 years with an impeccable track record

www.TICKETsrv.co.uk

let’s get juicing!

Trade Stand 25 & 26 DigiTickets

We provide award-winning software to help attractions and events manage their operations. Trusted by over 1000 venues in the UK and further, DigiTickets provides everything needed to run an attraction; from online ticketing and queue-busting ticket redemption to staﬀ scheduling products and point-of-sale systems. Established as one of the UK’s most trusted ticketing providers, DigiTickets brings you an award-winning platform that is not only packed with features but focuses on delivering the best customer experience.

www.digitickets.co.uk

Trade Stand 27

Formbar Limited

Formbar Limited are a specialist supplier of Trolleys and Baskets to UK retailers. With a big range of UK and European made products available from stock retailers are able to choose the right option for their store. Most products can be branded, printed branded baskets and trolley handles with very low minimum order quantities.

www.formbar.co.uk

Trade Stand 28

Dole

Dole is the global leader in the production and distribution of fresh produce. We are “Local at heart, global by nature” with an inﬂuence that extends from farm to fork. Our people are fresh produce professionals, passionate about what they do and committed to adhering to the highest ethical and social standards through working together to deliver the very best service to our customers.

www.doleplc.com

Trade Stand 29 &

30 EEM Farming Solutions

With over 30 years experience in Agriculture and Retail we understand the needs of the rapidly growing Farm Shop market. We have solutions for almost any product and innovation that would allow all farm shops to bring new and exciting products to their customers. We can also help with additional retail opportunities against relatively small investment and allow existing shops to stay open longer and on current closed days to increase margins.

www.eemfarmingsolutions.co.uk

Trade Stand 31 Bon Bons – HF Chocolates

Bon Bons and HF Chocolates have joined forces to provide a one stop solution for all confectionery needs.

Bon Bon’s Traditional sweets and Gourmet ranges remain exclusive to farm shops, food halls and cultural attractions providing a clear point of diﬀerence to the mass market oﬀering. These ranges have now been complimented by premium brands including Quaranta Italian Nougat, Booja Booja and Willies Cacao to name just a few.

www.bonbons.co.uk

Trade Stand 32 Arrange Spaces

Arrange is a family run, British manufacturing company, that specialise in furnishing the UK’s leading Garden Centres and Farm Shops. Arrange take care of every detail of your restaurant or hospitality space encompassing all aspects of supply and project management.

With over 30 years’ experience our team assist commercial spaces to work to their maximum capacity with creative individual style. Let our family business work hard for yours!

www.arrangespaces.co.uk

Trade Stand 33 Merlinsoft Ltd

Supplying Award Winning, Market Leading, Business Management Solutions for Farm Shops, Farm Parks and Events. Merlin® is a fully integrated business management and CRM solution, which means you can use as much or as little of the functionality as required at any point, by implementing more features and functions as your business needs demand.

Full website integration and on-line branding is also included as standard, maintaining your corporate identify in all marketing and ticketing applications.

www.merlinsoft.co.uk

6 – 8 March • Sandy Park, Exeter Stronger Together 2023 National Farmers’ Retail and Markets Association Ltd, Registered Number IP23675R FARM RETAIL A S SOC I A T ION 01423 546 214 hello@farmretail.co.uk www.farmretail.co.uk With thanks to our conference partner With thanks to our awards category sponsors With thanks to our awards partner

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