Speakers and Workshops

TIME LOCATION WHAT'S ON

2.05pm –3.05pm

WORKSHOP 1

Estuary Suite

Keeping More of the Money You Take

Owen Gleadall, Merlinsoft Ltd

Having been in the retail sector for over 40 years working with the likes of Morrisons, Sainsburys, Antler, Nike 1948, etc., and written books on how to ‘do’ retail; Owen shares that knowledge and experience with Farm Retailers. The key objective of this session is to ‘Keep more of the money you take’ with better purchasing, stock control, pricing, marketing, layout, etc. We will look at retailing as a primary function and use the same management techniques as are used on the High Street to obtain maximum profitability from your farm shop.

WORKSHOP 2

Chiefs Suite

Are You Getting the Most Out of Your Business Systems and Technology?

Michael Boyle and Darren Lindley, Fresh Retail

This session will explore the challenges that farm retailers are faced with when implementing business technology. Michael and Darren will give you an insight into what they see being the biggest and quickest wins to enable you to succeed.

We’re not just talking about till systems here, this session will really get you thinking about how to improve your communication and planning tools and more. The Fresh Retail team will also share some free applications to help simplify business processes.

3.05pm –3.30pm Exeter Suite & County Suite Trade Show & Refreshments

3.30pm –4.30pm

KEYNOTE THEATRE Exeter Suite Lead Through Turbulent Times

Dr John Blakey

Dr John Blakey is the founder of The Trusted Executive, a leadership development organisation that helps board leaders across all sectors adapt to the ‘new normal’ of trust-based leadership using the unique models and tools from his books ‘The Trusted Executive’ and ‘Challenging Coaching’. ‘The Trusted Executive’ book combines prize-winning research to create the Nine Habits of Trust at Aston Business School, together with the learnings from John’s successes (and failures!) as a former FTSE 100 international managing director and serial entrepreneur. The book was shortlisted as the Chartered Management Institute book of the year in 2017.

4.30pm

KEYNOTE THEATRE

Exeter Suite Closing statement, FRA Chair