Mount Shop Ltd: Raising the bar for undercar parts in New Zealand
WHEN YOU TALK ABOUT UNDERCAR PARTS IN NEW ZEALAND, FEW NAMES CARRY THE WEIGHT, BREADTH AND DEPTH OF MOUNT SHOP LTD
With a reputation built on decades of supplying quality rubber-and-metal undercar components, Mount Shop has become the benchmark in the industry. And over the past 12 months, they’ve sharpened that edge even further by securing agency rights to world-class suspension brands including KYB, Koni, King Springs, H&R Springs and most recently access to Eibach.
A BIG YEAR OF NEW BRANDS
Mount Shop’s expansion into premium suspension parts signals a clear statement: if
you want choice, performance, and reliability, this is where you’ll find it. These aren’t just any brands — they are the names enthusiasts, workshops, and performance builders around the world trust. With KYB and Koni shock absorbers, plus King Springs, Eibach and H&R’s renowned spring solutions, Mount Shop now offers the most complete undercar range in the country.
“A couple of years ago, we had to ring three or four different suppliers to piece together the parts we needed for a suspension overhaul. Now we can get everything from Mount Shop
in one hit. It saves time, and we know the parts are right. That’s a massive advantage.” Glen Davies, workshop manager, Hamilton WHY THEIR PRODUCT
RANGE STANDS OUT
Mount Shop has long been recognised for its core catalogue: engine mounts, suspension bushes and arms, strut mounts, sway bar links, body and subframe mounts, diff and exhaust mounts, steering rack bushes, driveshaft couplings, bump stops, pulleys, ball joints, tie rod ends, rack ends.
GO THE DISTANCE
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Offer only available at NAPA, promotion runs 1 - 30 November 2025. For more information on Gulf Western Oil products contact you local NAPA Rep on 0800 800 073
Mount Shop Ltd: Raising the bar for undercar parts in New Zealand
When you talk about undercar parts in New Zealand, few names carry the weight, breadth and depth of Mount Shop Ltd
Stay ahead of the end-of-year rush
As the end of the year approaches, workshops across New Zealand start to feel the lift in demand; drivers are preparing for summer road trips, family getaways, and longer hauls, and that means a surge in customers looking to get their vehicles serviced before the holidays
Vertex Lubricants: The one-brand solution
Vertex Lubricants simplifies the complex world of oil solutions with a single-brand approach, robust customer support, and a steadfast commitment to environmental responsibility
Multiple scholarships will be awarded across 20 categories, offering opportunities for trainees and automotive professionals to develop skills, specialise in specific areas, and advance career goals
Pedders’
ISSN 2816-0959 (Print)
ISSN 2816-0967 (Online)
ONLINE autochannel.co.nz
EMAIL contact@autochannel.co.nz
SUBSCRIPTIONS subscriptions@autochannel.co.nz
MAIL PO Box 202152, Southgate, Takanini 2246
But with these new additions, the company is no longer just the go-to for essential undercar components — they’re also the destination for performance and upgrade options.
MEDIA SALES
Michael White, michael.white@viamedia.co.nz
Mark Everleigh, mark.everleigh@viamedia.co.nz
PRODUCTION
Deven Solanki
Harrison Wade
AUTO CHANNEL IS PUBLISHED BY
BUSINESS DIRECTOR
Michael White, michael.white@viamedia.co.nz
GENERAL MANAGER
Simon Holloway, simon.holloway@viamedia.co.nz
FINANCIAL CONTROLLER
Mel White
ADVERTISERS
NOTICE
Via
Auto Channel is the best way to reach the wider automotive industry. The publication is direct mailed to New Zealand businesses in the following automotive sectors: Automotive workshops, parts importers and distributors, transmission specialists, automotive recyclers, towing operators, panel beaters and painters, crash repairers, tyre dealers, suspension and underbody repairers, steering specialists, autoelectrical repairers, new and used-car dealers, air-conditioning repairers, trucking and transport.
“I put a set of KYB Skorched 4 and King Springs on my Hilux. The difference on gravel roads was night and day. The fact that I could get advice, springs, shocks, and bushes all from the same place was brilliant. They even knew exactly how the setup would sit once fitted. That knowledge is gold.” Mark Thompson, Auckland customer
PROUDLY KIWI, DEEPLY KNOWLEDGABLE
Mount Shop is proudly 100% New Zealand owned and operated, and that local connection shows. With branches from Whangarei to Christchurch, along with the latest branch in Tauranga they offer true nationwide coverage while maintaining the service and personality of a Kiwi business.
Perhaps the most valuable part of the Mount Shop experience is the expertise of its staff. The people behind the counter aren’t just order-takers; they are specialists who know the nuances of ride quality, fitment, and performance.
“We don’t just sell parts; we solve problems. Every day, our team is asked about different vehicles, setups, or driving conditions. Having access to top brands like KYB, Koni, King Springs, H&R, and Eibach means we can provide solutions that not only fit but perform the way New Zealand drivers expect.” Mount Shop Director, Hemi Toia
WHY IT MATTERS FOR NEW ZEALAND DRIVERS
New Zealand is one of the toughest places in the world on suspension and steering components. Our mix of winding highways, corrugated gravel, heavy towing, coastal salt air and off-road abuse means parts are tested daily in ways they aren’t elsewhere. That’s why having access to a complete product range from OEM-quality replacements through to performance upgrades is critical.
“Kiwi roads chew through cheap parts. You can fit a generic shock, but chances are it’ll be shot in 12 months. When we fit KYB or Koni from Mount Shop, we know it’ll last. That makes our reputation stronger and keeps customers coming back.” Rachel Stevens, mechanic, South Island
THE BOTTOM LINE
With their expanded brand portfolio, extensive national footprint, and commitment to expert service, Mount Shop has solidified its position as New Zealand’s leading undercar specialist. They’re not only supplying parts; they’re equipping workshops and consumers with the best solutions available, tailored to Kiwi conditions.
From the perspective of both trade and retail customers, the verdict is clear: Mount Shop is more than a supplier; they’re a trusted partner in keeping New Zealand vehicles safe, reliable, and performing at their best.
UPGRADE WITH KONI STR.T SHOCKS
• Direct-fit replacement for European vehicles - quick and easy install
• Engineered in Europe for precision handling and safety
• Delivers factory-level comfort with improved control
• Durable, reliable construction built to handle NZ road conditions
Stay ahead of the end-of-year rush
AS THE END OF THE YEAR APPROACHES, WORKSHOPS ACROSS NEW ZEALAND START TO FEEL THE LIFT IN DEMAND; DRIVERS ARE PREPARING FOR SUMMER ROAD TRIPS, FAMILY GETAWAYS, AND LONGER HAULS, AND THAT MEANS A SURGE IN CUSTOMERS LOOKING TO GET THEIR VEHICLES SERVICED BEFORE THE HOLIDAYS
For many workshops, November marks the start of the busiest stretch of the year. Bookings fill quickly, bays run at full capacity, and the pressure is on to keep vehicles moving. Staying prepared isn’t just about scheduling more jobs; it’s about making sure your shelves are stocked with the parts and products that keep every service on track.
Supercheap Auto Trade is on hand to help Kiwi workshops gear up for this exact moment. With a wide range of quality consumables, filters, and fluids available at competitive trade pricing, it’s never been easier to stay equipped and efficient as the season ramps up.
RESTOCK BEFORE THE RUSH
Preparation is what separates the good workshops from the great ones. When business spikes, you don’t want your team slowing down because they’ve run short on the small but critical items that keep the day running smoothly.
Now’s the time to check your stock levels, clear the shelves of slow movers, and place bulk orders on consumables that fly out the door when things get busy.
Workshop consumables, like gloves, cable ties, cleaning cloths, degreasers, lubricants, and sprays, might not be the biggest ticket items, but they’re the backbone of workshop efficiency. Having them on hand means less downtime and more productivity when every job counts.
Supercheap Auto Trade’s consumable range
is designed with trade in mind, offering pack sizes built for workshop use and value that holds up across busy months. Ordering in bulk through the trade website is quick, practical, and helps keep your costs in check while maintaining strong margins through the rush.
FILTERS AND FLUIDS FOR THE SEASON AHEAD
Summer conditions in New Zealand can push vehicles harder than usual, with long drives, high temperatures, and heavy loads putting extra strain on engines, cooling systems, and fluids. That makes filters and fluids some of the most important products to have ready as the season gets underway.
Oil, air, and cabin filters are among the most replaced items at this time of year, and having the right range on hand helps workshops turn around jobs faster. Stocking coverage for popular makes and models means your team can complete more services without waiting for parts.
Fluids are just as critical. Engine oils, coolants, brake fluids, and transmission oils are in high demand heading into the warmer months, and customers rely on workshops to choose trusted brands that deliver reliability and performance.
Supercheap Auto Trade partners with leading names, providing trade-quality options that Kiwi mechanics know and trust. Combined with consistent pricing and straightforward ordering, it’s easy to keep your shelves ready for the season ahead.
EFFICIENCY THAT KEEPS WORKSHOPS MOVING
When the end-of-year workload hits, small efficiencies make all the difference. The Supercheap Auto Trade platform helps workshops work smarter by simplifying how you find, order, and restock parts. Features like fast reordering, barcode scanning, and bulk order options make it simple to manage your stock levels online. With tailored trade pricing, there’s access to competitive everyday value across the products you use most. Plus, with 30-minute Click & Collect available across New Zealand, you can source parts quickly from your nearest Supercheap Auto store. It’s a convenient way to minimise downtime and keep jobs flowing through your bays.
These tools are built around what workshops need most: reliability, flexibility, and speed. Whether you’re topping up on short notice or planning for the month ahead, Supercheap Auto Trade helps you keep control and stay ready.
MAKE THIS SEASON COUNT
The pre-Christmas rush can be demanding, but it’s also one of the best opportunities to grow workshop performance and strengthen customer relationships. A well-prepared workshop not only handles higher demand with confidence but also builds trust with customers who rely on your expertise to keep them safe on the road this summer. Take the time now to review your stock, restock your consumables, and make sure you’ve got the filters and fluids your customers depend on. Preparation today means fewer delays, less pressure, and smoother days ahead, the kind of consistency that customers notice and appreciate.
Supercheap Auto Trade is on hand to help Kiwi workshops finish the year strong. From essential consumables to high-quality service parts, you’ll find the products, support, and everyday value to keep your workshop running at its best.
Find more competitive prices every day across a range of quality parts at Supercheap Auto Trade, built for New Zealand workshops. Sign up at trade.supercheapauto.co.nz today
Vertex Lubricants: The one-brand solution
VERTEX LUBRICANTS SIMPLIFIES THE COMPLEX WORLD OF OIL SOLUTIONS WITH A SINGLE-BRAND APPROACH, ROBUST CUSTOMER SUPPORT, AND A STEADFAST COMMITMENT TO ENVIRONMENTAL RESPONSIBILITY
In an industry where many service providers offer a broad array of lubricant brands, Vertex Lubricants has carved a niche as New Zealand’s largest independently owned oil company by providing a comprehensive product range under a single, unified brand. This approach not only simplifies choices for customers but also ensures consistency and reliability across the board.
PRODUCT
AND SERVICE EXCELLENCE
Vertex Lubricants offers an extensive range of products, including engine and gear oils, hydraulic and transmission fluids, agricultural and earthmoving fluids, greases, coolants, and workshop chemicals. The company partners with leading international additive suppliers such as Lubrizol, Infineum, Oronite, and Afton. These collaborations ensure that Vertex products are tailored to New Zealand’s unique conditions and adhere to international standards set by the American Petroleum Institute (API) and the European Automobile Manufacturers Association (ACEA).
Rigorous testing and sampling processes underscore Vertex’s commitment to quality, ensuring performance meets or exceeds customer specifications. The company’s Takanini facility in Auckland plays a key role in maintaining production quality by importing products in bulk, packaging them, and labelling them locally, and in the process supporting the domestic economy.
EVOLUTION TO A NATIONWIDE NETWORK
Founded in 1996 as Lubricants New Zealand Limited, Vertex initially focused on importing and selling racing fuel. The company soon expanded into the lubricant sector by securing distribution rights for Elf Oil, marking its entry into the New Zealand lubricant market. By 2010 Lubricants New Zealand strategically shifted to developing its own brand Vertex to serve market needs better.
By 2018, Vertex accounted for 70% of the company’s business and solidified its presence as a market leader, culminating in the consolidation into a single brand in 2020. This streamlining allowed Vertex to enhance its operational efficiency and customer service, positioning itself as the preferred choice for reliable and comprehensive lubricant solutions.
Today, Vertex maintains extensive stock levels across a nationwide network, with branches in Auckland, Tauranga, Palmerston North, Nelson, and Christchurch. The company holds the largest in-stock lubricant range in New Zealand, and its nationwide inventory ensures products are ready to ship whenever and wherever needed, resulting in fewer delays. From engine oils and greases to coolants, ATF, hydraulics, and specialist fluids, every category for every industry is covered.
Vertex is also the only oil company in New Zealand with a dedicated team of in-house engineers and fluid technicians, working closely with a trusted lab for oil analysis, ensuring precision and actionable insights at every stage.
SOLUTION-BASED CUSTOMER SUPPORT
Customer service is at the heart of Vertex’s operations, and Vertex sets itself apart with its NZ-based technical helpdesk and a team of in-field consultants who bring over 150 years of combined experience. The team of highly trained technical specialists is available to answer enquiries, troubleshoot challenges, and offer tailored advice, and is backed by a nationwide team of oil consultants and customer service specialists.
The comprehensive service offering is bolstered by a mobile app and online portal that provide customers with easy access to resources like the Vertex lubrication guide. This tool allows customers to search by make, model, or registration to find the correct recommendation for a particular vehicle instantly.
ENVIRONMENTAL RESPONSIBILITY AND EFFICIENCY
Environmental sustainability is also a core tenet of Vertex’s operations. The company runs a recycling programme for oil containers, converting plastic waste into innovative products in partnership with FuturePost. This initiative supports local manufacturing and helps keep plastic waste out of landfills, contributing to broader sustainability goals.
And Vertex’s commitment to efficient logistics is evident in its ownership of its dedicated delivery fleet, which includes pumpover trucks designed for optimal service. This operational control ensures faster deliveries and reliable service for customers across the country.
100% NEW ZEALAND OWNED AND OPERATED
Vertex is fully New Zealand-owned and operated, and dedicated to continually expanding its product range and branch network. Committed to advancing sustainable practices and delivering the best in lubrication technology, Vertex Lubricants aims to position itself as the leading oil company in New Zealand, focusing on providing the best products and services to the automotive aftermarket industry.
BLACKFERN COOPERATIVE SUPPLIER
In 2025 Vertex Lubricants became a supplier to the Blackfern Cooperative and have already achieved Gold status, meaning they have become the ‘Supplier of Choice’ for many, for Oils, Grease, Coolant and Chemicals
For more information on the Vertex Lubricants range, see vertexlubricants.co.nz
Ryco SynTec continues to be the ultimate in oil filtration
RYCO SYNTEC CONTINUES TO GIVE YOU THE ULTIMATE IN ENGINE PROTECTION, WITH ITS HIGH-EFFICIENCY MEDIA DESIGNED TO REMOVE MORE DIRT, KEEPING YOUR ENGINE CLEANER FOR LONGER
Ryco identified an opportunity to improve flow and burst pressure, whilst maintaining elite efficiency and life, resulting in the best oil filter on the market for when compromise isn’t an option. As the control part for the Supercars Championship, the SynTec Oil filter technology has been raceproven to withstand the harshest performance applications, whilst being the perfect upgrade over OE to your everyday car.
The technological enhancements in the range include larger ports and increased thickness on the base plate to increase oil flow and protect against oil pressure surges during endurance events. The steel spiral wound core also prevents core collapse and protects against surges, making it durable. It also includes a Teflon-coated main sealing to aid in removal when servicing.
The synthetic media technology provides increased contaminant reduction, removing 98.9% of contaminants with a 20-micron rating. The fine synthetic media fibres are designed to trap more dirt as oil moves through them, without increasing the pressure drop across the
filter, providing higher efficiency oil flow.
The efficiency, life and flow rating of this filter range ensures that they maintain the recommended service life of vehicles while not compromising the flow of oil. The robust construction provides additional protection against chemical attack and is made to resist extremely high temperatures, making the range perfect for those high-pressure and performance applications or simply for those customers just looking for a performance upgrade over OE.
The Ryco SynTec applications include high-performance and racing, and offer a premium upgrade over OE for your daily drive. Since developing the range of control parts for the GEN3 Supercars, Ryco has continued to develop and extend the range of SynTec Oil Filters in both spin-on and cartridge applications to suite a wide range of popular current and older makes and models including Commodore, Falcon, Camaro, Mustangs, commercial vehicles such as transit vans, 4x4 vehicles including Ford Ranger, Everest, Mazda BT50, Toyota Hilux, Japanese and European
vehicles and many more applications.
To check if there is a Ryco SynTec Oil Filter available for your car, simply use the vehicle or REGO search on the Ryco website at ryco.co.nz.
For more information on Ryco products see ryco.co.nz
Whether your customers go on off-road adventures or are just driving the kids to school, Ryco filters are designed to withstand all environments.
Tried and tested in Australasia’s only dedicated filtration lab, they meet or exceed OE standards, so your customers can rest assured that when you’ve used Ryco, they’ll be ready for anything.
So, when you need filters you can trust, be Ryco Ready.
MITO and Inspiring Futures Foundation open 2026 scholarship applications
MULTIPLE SCHOLARSHIPS WILL BE AWARDED ACROSS 20 CATEGORIES, OFFERING OPPORTUNITIES FOR TRAINEES AND AUTOMOTIVE PROFESSIONALS TO DEVELOP SKILLS, SPECIALISE IN SPECIFIC AREAS, AND ADVANCE CAREER GOALS
The scholarships provide a valuable opportunity for individuals to upskill, specialise in their chosen fields, and receive guidance from MITO throughout their training. Applications are open until 5 pm on Monday, 15 December 2025, with all details available on MITO’s website.
An example of the impact the scholarship can have on a career path is former recipient Zahid Koya, who now serves as service manager at Keith Andrews Trucks. Zahid’s career began in heavy automotive at CablePrice in 2013, where he completed his apprenticeship and went on to complete several MITO programmes, including the New Zealand Certificate in Heavy Automotive Engineering (Level 5), which he achieved through a scholarship.
Reflecting on the Level 5 programme, Zahid shares that it was both demanding and fulfilling. “I enjoyed the Level 5 programme, but it came to a stage where I was ready to pack it in. However, with me being awarded a scholarship to complete it, there was a lot of motivation to not waste an opportunity others could’ve had.”
The scholarship was pivotal for Zahid, providing him with the momentum to push through the challenging moments and successfully complete his qualification. This achievement opened doors for Zahid, who transitioned to a new role as service manager for Keith Andrews Trucks, overseeing the Seaview and Porirua branches.
impact of scholarships on career development.
“Coming from Fiji, we don’t have these opportunities. In New Zealand, there are a lot of opportunities to excel, and people should take them. Yes, you spend a certain time studying, but with hard work and the right qualification, you can go anywhere,” Zahid says.
The 2026 MITO/IFF scholarship programme is an excellent opportunity for New Zealand’s automotive workforce to gain recognised qualifications, enhance skills, and progress their careers. The scholarships are open to trainees across a range of automotive sectors, with advisory support provided throughout the duration of the training.
Applications are open until 5pm on Monday 15 December 2025; to apply and for more information, visit mito.nz/scholarships
Why trade users can't get enough of K-Seal Permanent Coolant Leak Repair
A repair made with K-Seal is permanent, guaranteedto lastfor the life ofthe engine
MORE STRENGTH WHERE IT MATTERS — SAVE TIME, INCREASE EFFICIENCY, AND CREATE MORE SPACE IN YOUR GARAGE WITH STRADA’S PREMIUM RANGE OF HIGH-QUALITY HOISTS
“THEY’RE PROBABLY ALL MADE IN THE SAME FACTORY.” IT’S SOMETHING YOU HEAR OFTEN — BUT WHEN IT COMES TO HOISTS, NOTHING COULD BE FURTHER FROM THE TRUTH.
As New Zealand’s truly independent hoist company, Strada Lifts is committed to delivering the highest quality lifting solutions to Kiwi workshops and garages. There’s no cutting corners or taking shortcuts — Strada stands behind (and underneath) every hoist they sell, from the entry-level SL100/200 two-post lifts through to the industry-leading HDM Series mobile column lifts.
Every Strada lift is built with robust construction, superior materials, and engineered precision. Unlike generic alternatives that compromise on material thickness and safety features, Strada lifts use reinforced structures and stronger components, giving you total confidence when lifting vehicles weighing over 4000kg.
HEAVY-DUTY SOLUTIONS FOR PROFESSIONAL USE
Strada’s HDM Series sets the benchmark for heavy-duty lifting performance. This versatile mobile column truck lift is engineered for both commercial and passenger vehicles, with each column capable of lifting up to 8000kg.
The system can run independently or be configured in groups of two, four, six, or up to 48 columns, operating in perfect synchrony to raise large or multi-axle vehicles with ease. Designed for professional use, the HDM Series combines power, precision, and safety with
features such as a mobile column design, intuitive HMI control screens, and wireless data communication, ensuring fast, simple, and reliable operation.
The lift offers a maximum lifting height of 1800mm and accommodates tyre diameters from 500 to 1250mm, providing flexibility across a wide range of vehicle types. With an 85-second rise time under full load, the HDM Series delivers quick, consistent performance. Features such as electric lock release and swipe authorisation enhance operational control and safety, while its ability to operate with up to 48 columns ensures outstanding scalability and power for even the largest vehicles and fleets.
HEAVY-DUTY SCISSOR LIFTS
The Strada HX150 Scissor Lift delivers unmatched strength and versatility for demanding workshop environments. Each platform provides an impressive 15,000kg lifting capacity, a maximum lift height of 1900mm, and a platform length of 8000mm.
Up to six platforms can operate synchronously, creating a powerful multi-lift system capable of handling a wide range of vehicles and applications — offering up to 48 metres and 90 tonnes of synchronised lifting capacity.
Engineered for performance and reliability, the HX150 ensures consistent, safe lifting for even the heaviest workloads.
INNOVATIVE TWO-POST LIFTS FOR MODERN WORKSHOPS
Strada’s two-post lift range delivers exceptional strength, precision, and versatility for professional use. The Strada 62C model lifts up to 4200kg and features automatic arm locking and dual-post controls, allowing operation from either side for maximum convenience. Its ultralow arms and optional symmetric or asymmetric installation make it adaptable to a wide range of workshop layouts and vehicle types.
The Strada C10M takes capability a step further, lifting up to 4500kg and offering optional wheel forks specially designed for electric vehicles (EVs) — providing safe, efficient lifting for the next generation of automotive technology.
Both the Strada 62C and C10M models are built with safety at their core. Each lift features single-point operation via a user-friendly 24V control system, pre-set hydraulic pressure to prevent overloading, and automatic arm locks for added peace of mind.
The inclusion of high-efficiency aluminium motors ensures long service life and superior protection against overheating — a crucial advantage in busy, high-demand workshop environments.
Strada also offers tailored installation options, allowing customers to choose the ideal power unit configuration in single or 3 phase and adjustable pre set installation height to perfectly suit their workspace layout.
EXCELLENCE IN SERVICE AND SUPPORT
At Strada, exceptional service is just as important as superior products. With nationwide delivery and installation, Strada provides a complete, end-to-end solution for workshops across New Zealand.
Working closely with trusted international suppliers, Strada brings the best of European and American hoist technology to the Kiwi market — all backed by genuine local expertise. Their global reach is matched by a comprehensive local inventory of spare parts and warranties ranging from 12 to 60 months, ensuring long-term confidence and support.
Strada also understands that every business operates differently. That’s why they offer flexible finance options, including full-service leases, part-pay, and after-pay arrangements, tailored to meet diverse operational needs. With monthly shipments and special orders fulfilled within eight weeks, Strada ensures that customers receive the right lift, at the right time, every time.
Call Strada on 021 509 286 or visit stradalifts.co.nz for more information
Comparison of a carriage of the Strada SL200 (left) to a ‘similar’ hoist (right); note how little meat there is around the pins, and that the C-section material is also 3mm thinner. Which one would you stand under with 4000-plus kg above?
Beyond Motortech’sdigital: comprehensive repair manuals made easy for New Zealand repairers
HOW A 40,000-VOLUME LIBRARY SOLVES PROBLEMS OTHERS CAN’T
In a world where automotive information is increasingly fragmented and accessrestricted, comprehensive automotive knowledge repositories are becoming invaluable assets for the service industry.
It’s 2.30pm, and MotorTech Technical Advisor Matthew Tan takes a call from a Wellington workshop. They’re working on a 2018 Holden Colorado with an unusual electrical fault, but can’t find the specific diagnostic flowchart on the manufacturer’s online portal. Generic database information isn’t detailed enough for this particular model variant.
Within minutes, the MotorTech advisor has located the exact workshop manual section in the physical library, scanned the relevant diagnostic procedure, and emailed it to the workshop. Problem solved, customer satisfied, bay cleared for the next job.
This scenario plays out dozens of times each day. In an era where manufacturers increasingly restrict access to technical information and digital platforms can’t cover every vehicle variant, comprehensive technical libraries provide the depth and reliability that modern workshops demand.
A STRATEGIC RESOURCE FOR DIVERSE NEEDS
With over 40,000 volumes spanning over a century of automotive evolution, such
collections represent the most extensive automotive technical resources in the Southern Hemisphere. Given the diversity of the Australian and New Zealand marketplace, they’re arguably among the broadest in the world.
“Our members work on everything from 1930s and earlier classics to the latest European supercars, from grey import JDM vehicles to American trucks,” explains David Thomson, Team Leader, Technical Services. “The diversity of the vehicle parc demands a resource base that no single digital platform can match.”
The library houses around 600 shelves of technical manuals, spanning roughly 120 square metres. The collection is organised by region, from Europe and the Australian market to Japan, Korea, China and the United States. It covers not just engines and powertrains, but body repair and other workshop needs, including motorcycles, heavy vehicles, and even tractors.
SERVING MODERN WORKSHOP CHALLENGES
Today’s automotive service industry faces unprecedented technical complexity. Manufacturers increasingly move technical information behind digital paywalls restricted to dealer networks. Vehicle platforms span multiple brands and markets. Imported vehicles
often arrive with minimal local documentation.
Comprehensive technical libraries address these challenges through global coverage, historical depth, and cross-reference capabilities. One recent case involved a MotorTech subscriber in New Zealand seeking antilock braking information for a Toyota Corolla II. Although this JDM model was never released in local markets, it was sold in the United States as the Toyota Tercel. The MotorTech technical team identified the link, sourced the relevant US manual, and delivered the information that resolved the repair.
The MotorTech Technical Advisory Team recently received a request for engine-rebuild specifications for a 1930s Chrysler CJ-6. The details were readily available in the library — information that would have been difficult to source elsewhere quickly.
INTEGRATION WITH DIGITAL RESOURCES
These libraries don’t compete with digital resources — they complement them. The integration between online databases and physical collections creates a comprehensive information ecosystem that no single-source provider can match.
“A typical enquiry might start with a digital search,” describes MotorTech Technical Advisor Matthew Tan. “If that gives us 80% of what we need, we can use the library to fill in the gaps. Or if the digital source seems incomplete, we can verify against the original workshop manual.”
SUBSCRIBER IMPACT AND VALUE
“We had a customer with a 2014 Subaru Forester with a no-start situation that was stumping everyone,” reports Derek from Derek Steen’s Auto Care. “Even the dealer couldn’t help. The vehicle had a blown fuse in a hidden fuse box that OE information doesn’t list or show. The MotorTech technical team found the answer in their library within the same day. That kind of backup gives us confidence to take on any job that comes through the door.”
“The format of automotive information might be changing, but the fundamental need remains,” says Rod Lofts, Senior Technical Writer. “Workshops still need reliable technical information, and they need it fast. Our job is ensuring they have access regardless of how manufacturers choose to distribute their documentation.”
That’s the power of decades of strategic development, and why comprehensive technical libraries remain irreplaceable resources for the automotive service industry.
Want to learn more about how MotorTech’s expert technical advisory team can support your workshop? Discover the full range of resources available to help solve your most challenging automotive problems. Visit motortech.com.au today to find out how they can help your business. Motortech is a Blackfern Cooperative Gold Tier supplier. This makes billing in NZD on your monthly statement super easy. You also earn rewards for doing so.
2026 scholarship applications are now open!
Fine tune the future of your business.
Apply for our scholarships to upskill your team through apprenticeships, traineeships, or professional development opportunities.
If you’re in the automotive, extractives, gas, drilling, or transport and logistics industries, invest in your people and your business today! Applications close 15 December.
To find out more, scan the QR code or head to mito.nz/scholarships
Introducing Automaster’s range of Corghi wheel aligners
FROM THE COMPACT CORGHI EXACT 7 TO THE FEATURE-RICH
CORGHI EXACT PRECISION QUATTRO, AUTOMASTER HAS STATEOF-THE-ART SOLUTIONS TO ENHANCE WORKSHOP PRODUCTIVITY
CORGHI EXACT 7 8CCD ALIGNER
The Corghi Exact 7 is designed for passenger cars and vans, featuring eight CCD cameras for precise alignment. Its wireless data transmission removes the need for cables, offering seamless operation. The machine uses rechargeable AA batteries, making it accessible with commercial batteries.
Key features include run-out compensation via multiple methods, exceptional light sensitivity for use in bright environments, and a comprehensive worldwide database. With a data display down to 0.01°, it supports wheel sizes from 10” to 21”, or optional ultra-light 10-26” carbon wheel clamps. The user-friendly software ensures quick access and easy operation.
CORGHI EXACT LINEAR PLUS 3D ALIGNER
Positioned as the aligner for everyone, the Exact Linear Plus offers top-range specifications with two high-resolution cameras, making it cost-effective yet powerful.
It’s designed for simplicity and efficiency, enabling fast, precise wheel alignments. Its compact high-resolution light targets are built with spirit levels and infrared filters to resist solar reflections, enhancing measurement accuracy. The user interface is straight forward and requires no regular calibration, reducing downtime. The advanced camera mover with automatic target tracking for seamless operation allows for operation from pit level to over two metres, making it flexible and easy to use. With optional upgrades like ultra-light carbon wheel clamps and Nexremote tablets, workshops can customise the system to meet their specific needs.
CORGHI EXACT PRECISION QUATTRO 3D ALIGNER
The Italian-made Corghi Exact Precision Quattro sets the industry benchmark with its four high-resolution digital cameras and passive targets. This aligner is a smart, long-term investment for alignment professionals, thanks
Tyrewise programme reports steady growth in tyre recycling
THE TYREWISE SCHEME HAS CONTINUED TO EXPAND ACROSS THE COUNTRY, RECORDING SIGNIFICANT ACTIVITY IN THE FIRST HALF OF 2025
Between 1 April and 30 June, more than 19,000 tyre collections were booked through the Tyrewise app by 6,500 users, resulting in over 1.12 million tyres collected for processing and recycling. This activity is detailed in Tyrewise’s third milestone report, covering seven months since the scheme became operational. The report highlights progress in both collection volume and industry engagement, and outlines ongoing initiatives to improve sustainability across the tyre sector.
During the period, Tyrewise exceeded its target of transporting 18,000 tonnes of tyres to processors, with 19,800 tonnes of collections paid for. Payment accuracy for collections was reported at 100 per cent. The scheme’s reach continues to grow, with 4,804 locations able to book tyre collections, and 88 public collection sites across 13 regions. Work is ongoing to establish public sites in the remaining two regions.
A survey of registered partners shows strong support for the scheme. Ninety-two
per cent of respondents reported positive views, with 72 per cent “very positive” and 20 per cent “somewhat positive.” Confidence in understanding responsibilities was high — 41 per cent felt “extremely confident” and 44 per cent “very confident,” while only four per cent reported low confidence.
Partners also rated the scheme highly for improving outcomes for end-of-life tyres, preventing inappropriate disposal, and supporting sustainability in the industry.
Mark Gilbert, Chair of Auto Stewardship New Zealand, which governs Tyrewise, said the scheme was making progress and receiving strong support from the Ministry for the Environment, saying, “Tyrewise is more than just a waste solution — it’s an opportunity to build a circular economy, create jobs and protect our environment.”
Gilbert also noted ongoing challenges in the South Island, where processing capacity is limited. Planned
to its automation and reliable components, designed to maximise productivity.
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The Quattro’s innovative clamping system provides quick mounting without rim contact, ensuring wheel protection and efficiency. Its advanced software supports a comprehensive database of over 84,000 vehicles worldwide, enhancing its utility in diverse settings.
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For more information on the range, see automaster.co.nz, or call Automaster on 0800 214 604.
initiatives include the market development strategy and the Tyrewise Fund. He also highlighted opportunities to link the scheme with the NZ Transport Agency’s Rubber-inRoading programme to expand recycling infrastructure and increase reuse of end-oflife tyres.
Since its launch, Tyrewise has provided an industry-led approach to managing tyre waste. The app-based booking system allows both businesses and the public to return endof-life tyres to processors efficiently, reducing inappropriate disposal. While Tyrewise has achieved significant milestones, the latest report notes there is still room for expansion, particularly in regions with limited processing infrastructure. Linking with other initiatives and maintaining strong industry participation are central to increasing the scheme’s nationwide impact and improving outcomes for end-of-life tyres.
Enhance vehicle performance with Pedders foam-celladjustable shocks
PEDDERS’ ADJUSTABLE FOAM-CELL SUSPENSION SOLUTION PROVIDES PERFORMANCE, DURABILITY, AND ADAPTABILITY
Pedders integrates advanced foam-cell technology into its design, a feature that reduces aeration and combats shock fade, even in challenging conditions. This ensures consistent damping and maintains performance control at high temperatures, delivering a smoother, more controlled ride. Whether navigating rugged off-road paths or urban streets, these shocks enhance stability and comfort.
CUSTOMISABLE DAMPING
One of the most compelling features of Pedders adjustable foam cell shock absorbers is the nine-stage adjustable damping system. This allows for quick, tool-free adjustments to tailor a vehicle’s suspension, fine-tuning bump and rebound simultaneously for desired ride comfort and handling. From off-road excursions to urban commuting, they deliver a customised suspension setup that enhances driving experience.
BUILT
FOR DURABILITY & STREAMLINED INSTALLATION
Constructed with robust materials, Pedders adjustable foam cell shock absorbers are designed to withstand the rigours of harsh environments, ensuring longevity. The adjuster itself is made of PVC plastic, a material with high tensile strength that withstands physical impacts and chemical corrosion without the failure points typical of remote reservoir shocks.
The shocks are designed for straightforward installation without modification.
COST-EFFECTIVE AND SERVICEABLE
Pedders’ shock absorbers feature a serviceable adjustment system, making them a costeffective choice for workshops. The system enables precise adjustments to the fluid flow within the shock absorber, altering the damping rate to meet specific requirements.
For workshops aiming to provide versatile suspension solutions, these adjustable shock absorbers are an excellent addition.
For more information, please contact your local NAPA rep on 0800 800 073 or SAS rep on 0800 668 6863
PEDDERS ADJUSTABLE FOAMCELL SHOCKS FAQ
What benefits do adjustable shocks offer?
They enable optimisation of ride quality for varying conditions through adjustable damping characteristics.
How does the adjustment mechanism function?
It moves internal valves, altering/restricting the flow of fluid within the shock absorber to change the damping rate.
Impact on vehicle handling?
Proper settings can enhance handling, reduce body roll, and improve driving stability.
Maintenance practices? Regular inspections are necessary to ensure the shocks’ integrity and performance.
When to recommend Pedders adjustable shock absorbers?
They offer the flexibility to tailor the vehicle’s suspension for various driving scenarios, whether for daily driving, offroad adventures, or towing.
What is the lifespan of an adjustable shock absorber?
The lifespan varies depending on usage and driving conditions. Pedders shocks are designed for durability and are longlasting. One advantage of an adjustable shock is the ability to increase the firmness as the shock absorber ages.
Review of the Warrant of Fitness system: workshopsWhatneed to know
NZTA HAS OPENED CONSULTATION ON PROPOSED CHANGES TO THE WARRANT OF FITNESS (WOF) AND CERTIFICATE OF FITNESS (COF) SYSTEMS
The reforms, put forward as part of the Land Transport Rules Reform Programme 2025, aim to modernise vehicle inspection regimes while maintaining safety standards. For workshop operators, the changes have several potential impacts — from inspection frequencies to new safety feature checks.
WHAT IS BEING PROPOSED?
Under the current system, many light vehicles require a WoF every 12 months (or every six months for vehicles registered before 1 January 2000). The proposals would shift those intervals in several cases:
• New light vehicles would receive a WoF valid for four years.
• Light vehicles aged between four and ten years would require a WoF every two years.
• Vehicles over ten years old would continue to have an annual WoF.
• For light commercial vehicles (CoF A) under five years old, currently inspected every six months, the interval would rise to once per year.
• Imported vehicles may face new mandatory safety features — for example, automatic emergency braking (AEB), lane-keep support systems, acoustic alerts for quiet (hybrid/ electric) vehicles, and for heavy vehicles, features such as electronic stability control (ESC) and anti-lock braking systems (ABS).
Transport Minister Chris Bishop said the proposed changes were intended to “modernise” rules he described as “riddled with outdated or nonsensical requirements” that created unnecessary burdens.
WHY THE CHANGE NOW?
The industry has long noted that New Zealand’s inspection regime is among the most frequent globally. As Associate Transport Minister James Meager observed, “New Zealand currently has one of the most frequent regimes globally. We want to make sure we’re not placing unnecessary costs or time pressures on Kiwis, while still keeping everyone safe on the road.” Meager also noted that the Government is looking at how other jurisdictions handle inspections, saying, “Europe checks light vehicles every two years, and most states in Australia and provinces in Canada only require a WoF when the vehicle changes ownership, or when a defect is identified.”
WHAT THIS MEANS FOR WORKSHOPS
Less frequent inspections for certain agebands could reduce workload peaks associated with inspection surges. At the same time, the introduction of checks for advanced driver assistance systems (ADAS) may create new technical demands on inspection and servicing. For automotive workshops, the reform touches on several operational dimensions: Inspection flow and scheduling: Fewer inspection intervals for some vehicles may reduce demand peaks. Workshops can plan their inspection capacity accordingly and may have an opportunity to allocate resources more flexibly.
• Technical capability: With ADAS and other new safety features under review, workshops may need to invest or ensure capability in checking system fault-lights, lane-keep assist functionality, automatic braking alerts, and acoustic alerts in hybrid/electric vehicles (as proposed).
• Communication with customers: Vehicle owners may need clarity on how the changes apply to their vehicle class, particularly if the workshop is servicing a mix of new, mid-life and older vehicles. Workshops may wish to prepare explanatory materials.
• Regulatory compliance: While reducing inspection frequency for lower-risk vehicles may ease workload, adherence to safety standards remains paramount. The introduction of higher fines and demerit points for non-compliance is also mooted.
INDUSTRY RESPONSE
The MTA welcomed the consultation, recognising the chance for industry input. MTA Chief Executive Lee Marshall said, “Whether the WoF is fit for purpose has been a talking point in the industry for years. We’ll be encouraging all businesses to have their say on the proposals, whether through MTA or direct to Government. This is an important conversation to have.” Marshall added, “The automotive industry is first and foremost focused on safety and what’s best to keep Kiwis safe on our roads. That must be the primary function of the WoF. While many motorists are conscientious and careful with their vehicle, we know some aren’t, which is why we need regulation. We welcome
the opportunity to feed into the process, to make sure the balance is right.”
MTA also noted the proposal recognised the widespread adoption of new safety technology, with Marshall saying, “The widespread use of new safety technology is changing the fleet, so it’s good that’s been recognised in the proposal. We will be canvassing members and looking at the data and overseas experience to give the Government the most complete and best advice we can to assist with making the final decisions.”
WHAT TO WATCH AND WHAT TO DO
The consultation period runs until 17 December 2025. From a workshop viewpoint, this means there is an opportunity to shape the final regulations, particularly around inspection requirements, technical standards and the integration of newer vehicle safety features.
Workshop operators should:
• Review the proposals in full on the NZTA consultation hub.
• Assess how the inspection schedule of their client base would change under the new intervals.
• Consider whether their workshop is equipped to handle emerging ADAS and hybrid/electric safety checks.
• Prepare input to the consultation, either individually or through their trade association, focusing on practical implications for independent workshops.
• Plan internal processes to accommodate the potential shift in inspection volumes, technical workload and customer communication.
The proposed overhaul of the WoF/CoF regimes represents a significant regulatory shift for the automotive aftermarket in New Zealand. Workshops stand to benefit from more predictable inspection workflows and the opportunity to support evolving vehicle safety technology. The consultation window offers a timely chance to influence how the reforms are finalised — and to position your business effectively for the next regulatory chapter.
Healthy culture, like good craftsmanship, depends on consistency and care. Identify problems early, act decisively, and build an environment where people want to come to work. The result is a stronger business — and a better workshop for everyone.
Feedback can be placed on the NZTA’s website by scanning the QR code
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Blackfern Cooperative celebrates growth, innovation, and national recognition in 2025
INCLUDED WITH THIS EDITION OF AUTO CHANNEL IS THE LATEST BLACKFERN COOPERATIVE BLACKBOOK, A PUBLICATION THAT DISPLAYS SOME OF THE SUPPLIERS WITHIN THE COOPERATIVE
In 2025 — the International Year of the Cooperative — Blackfern Cooperative is reflecting on a decade of steady growth, industry collaboration, and national recognition. From its beginnings in the Wairarapa in 2014, Blackfern has grown to more than 1600 independent workshop members across New Zealand. The cooperative’s model is built on shared ownership, transparency, and collective buying power — principles that continue to strengthen its position in the automotive repair and service sector.
BUILDING A STRONG NETWORK
A key highlight of the past year was the Blackfern conference held in Hobart, Tasmania. Members and suppliers valued the opportunity to connect in a new setting, take part in information workshops, and share insights on business operations and industry trends. Many attendees commented on the benefit of travelling somewhere different and the sense of community that came from meeting other workshop owners and suppliers face to face.
At the heart of Blackfern’s success is its people. Director Roger Castleton, who has been involved since the cooperative’s founding, continues to guide the organisation with a focus on integrity and long-term sustainability. He is supported by a dedicated team managing supplier partnerships, member engagement, and ongoing growth. Founding member and elected director Kevin Tunnell remains closely involved, ensuring the cooperative’s grassroots values stay central as it evolves. Many members are now
long-term shareholders, reinforcing a culture of mutual trust and shared success.
Over the past year, the Blackfern team expanded to include specialists in digital transformation and member services. Their work has strengthened the cooperative’s technological systems and provided workshops with practical tools — from the Ebits parts request platform to competitively priced credit check services — designed to make daily operations easier and more efficient.
GOLD TIER SUPPLIER CLASSIFICATION
This year also saw the introduction of the Gold Tier Supplier Classification, recognising suppliers that consistently deliver quality, reliability, and value to members. Gold Tier status is awarded based on performance measures including delivery times, product quality, and member feedback. It helps workshops identify trusted suppliers while rewarding those who go the extra mile to support the cooperative.
Suppliers such as YHI NZ Ltd, Mount Shop, Vertex Lubricants, Tyreline, and Warrior Tyres are among the first to achieve Gold Tier recognition, offering members exclusive promotions and seasonal purchase rewards. The programme highlights how collaboration between workshops and suppliers can deliver benefits for both sides.
NATIONAL RECOGNITION
In another milestone, Blackfern has been nominated for Cooperative of the Year by
Cooperative Business New Zealand. The nomination acknowledges the cooperative’s growth from a small group of 14 independent garages into a nationwide network supporting hundreds of small businesses. Cooperative Business NZ cited Blackfern’s “strength, community, and innovation” in recognising the organisation’s continued competitiveness in a market dominated by large corporate chains. The winner of the national award will be announced in November.
LOOKING AHEAD
As it marks ten years of progress, Blackfern’s focus remains on building resilience for its member workshops. Plans for the coming year include expanding the Gold Tier supplier programme, extending member education opportunities, and investing in sustainability initiatives and digital tools to support changing market needs. Blackfern also aims to strengthen engagement with Cooperative Business NZ and other industry groups to help shape policies that promote cooperative business models and independent workshop success. As the cooperative looks ahead, its message remains simple: support local, support each other — and insist on Blackfern.
www.georgestock.co.nz
info@georgestock.co.nz
Managing a toxic environmentworkplace in your workshop
A HEALTHY, PRODUCTIVE WORKPLACE CULTURE IS JUST AS CRITICAL TO YOUR BOTTOM LINE
Like many industries, workshops are not immune to toxic environments — and when these issues go unaddressed, the effects can be serious. Poor morale, high turnover, costly mistakes, and damaged customer relationships can quickly undermine even the most capable business. The good news is that workshop owners can take practical steps to identify and manage toxic behaviour before it causes lasting harm. The process begins with awareness and a willingness to act.
WHAT A TOXIC WORKPLACE LOOKS LIKE
Toxic workplaces are typically marked by behaviours or structures that undermine staff wellbeing. In a workshop, warning signs might include persistent bullying or harassment, poor communication, or a pattern of gossip and misinformation. Favouritism, high staff turnover, low morale, and unresolved conflict are also common red flags.
In some cases, absenteeism or sudden spikes in sick leave can indicate stress or burnout linked to workplace issues. Recognising these symptoms early allows owners to intervene before they become entrenched.
STEP 1: ACKNOWLEDGE THE PROBLEM
The first and often hardest step is recognising that a problem exists. It can be tempting to blame a single employee or dismiss conflict as part of the job, but a toxic culture usually stems from a mix of behaviours and leadership gaps. Owners should ask themselves whether complaints outweigh solutions, whether valued staff have left citing “the culture”, or whether certain conversations are avoided because they tend to escalate. Honest answers to these questions help determine whether the problem is cultural rather than individual.
STEP 2: IDENTIFY THE SOURCE
Understanding the source of the toxicity is essential before taking corrective action. Sometimes the issue lies in staff behaviour — gossip, negativity, or bullying. In other cases, it may relate to management style, workload, or unclear systems.
Simple tools can provide clarity. Anonymous staff surveys, even via free online forms, can reveal patterns of concern. One-on-one discussions conducted in a calm, private setting often uncover issues that group settings conceal. Observation also helps: spend time on
the floor watching how team members interact, noting who communicates well and who avoids others.
STEP 3: SET CLEAR STANDARDS
Once problem areas are identified, establish clear behavioural expectations. This begins with a written code of conduct outlining standards for respect, communication, and teamwork. Keep it short and relevant to workshop realities rather than corporate jargon.
Leading by example is critical. Staff take cues from management, so consistent, professional behaviour from the top sets the tone for the rest of the team. Communicating changes transparently also matters — it builds trust and reduces speculation.
STEP 4: ADDRESS PROBLEM BEHAVIOURS
Toxic behaviour must be dealt with directly. Avoiding confrontation only allows problems to spread. Begin with a private conversation, describing specific behaviour and why it is unacceptable. Be factual and calm, and outline the required change.
If improvement does not follow, set clear consequences consistent with New Zealand employment law. Offer support where possible — such as mentoring or communication training — recognising that some issues stem from lack of confidence or poor interpersonal skills rather than intent.
STEP 5: STRENGTHEN COMMUNICATION
Poor communication is a common cause of workplace tension. Improving how information flows can significantly reduce misunderstandings and resentment. Regular toolbox meetings help keep everyone informed and aligned, while also providing a forum to recognise good work.
An open-door policy encourages staff to raise concerns early, and a feedback culture — where constructive comments are exchanged at all levels — builds mutual respect.
STEP 6: BUILD A POSITIVE CULTURE
Eliminating toxicity is only half the job. A sustainable solution involves creating a positive, supportive environment. Simple gestures, such as acknowledging good work or celebrating small wins, can have a measurable impact on morale.
Investing in training and upskilling
demonstrates commitment to staff development and signals that the business values its people. Encouraging teamwork, through collaboration on complex jobs or rotating tasks, helps break down silos and builds mutual understanding.
STEP 7: MONITOR AND ADJUST
Culture change takes time. Regular check-ins and follow-up discussions show staff that the commitment to improvement is ongoing. Keep an eye on turnover rates, absenteeism, and customer feedback as indicators of progress. Above all, apply rules consistently and fairly to maintain credibility.
WHERE TO SEEK HELP
If problems persist despite best efforts, external support can help. Employment New Zealand offers clear guidance on employment law and fair process (employment.govt.nz). BusinessNZ and regional employer associations provide HR and mediation advice. The Motor Trade Association (MTA) supports members with training and workplace resources tailored to the automotive sector.
Independent HR consultants and professional mediators can assist with conflict resolution, while mental health resources such as the Mental Health Foundation of New Zealand and Employee Assistance Programmes (EAP) offer confidential support for affected staff.
FINAL THOUGHTS
Managing workplace culture is no longer optional for workshop owners — it is central to business performance. Addressing toxic behaviour protects not only your staff but your reputation and long-term profitability. A respectful, well-functioning team is more productive, stays longer, and delivers better outcomes for customers.
Healthy culture, like good craftsmanship, depends on consistency and care. Identify problems early, act decisively, and build an environment where people want to come to work. The result is a stronger business — and a better workshop for everyone.
Short on skilled staff? How to tackle the talent shortage
IF YOU RUN A WORKSHOP IN NEW ZEALAND, YOU’VE LIKELY FACED THE SAME CHALLENGE AS MANY OTHERS IN THE TRADE — FINDING AND KEEPING SKILLED STAFF
Across the country, workshops are advertising vacancies for months with little or no response. Some are turning away work because they don’t have the hands to do it, while others are stretching their existing teams to the limit, risking burnout and mistakes. The shortage is not unique to any one region or business type — it’s an industry-wide issue.
So, what can you do when skilled labour is hard to find? Here are several approaches New Zealand workshop owners can take to attract, train, and retain the talent they need.
1. GROW YOUR OWN TALENT
One of the most sustainable ways to deal with the skills shortage is to develop talent internally. Apprenticeships remain an effective long-term solution. Hiring apprentices takes time and commitment, but they often repay that investment with loyalty and enthusiasm. Many stay on with the business that trained them, becoming skilled tradespeople who understand the workshop’s systems and customers.
Partnering with local training organisations — such as polytechnics, ITOs, or MITO — provides support for both employers and apprentices. Government subsidies or incentives may also be available to help offset costs.
Existing staff can be another source of talent. A motivated tyre fitter, service advisor, or parts coordinator might be keen to train into a technical role. Investing in their development not only builds skills but also strengthens retention.
2.
LOOK BEYOND BORDERS
New Zealand’s limited labour pool makes overseas recruitment an option worth
considering. Automotive technicians and mechanics are listed on the Government’s Green List, simplifying the visa process for skilled migrants. Working with a licensed immigration adviser or a recruitment agency experienced in bringing tradespeople into New Zealand can make the process smoother. It’s also important to plan for practical support — helping new arrivals with housing, community connections, and cultural adjustment.
While overseas recruitment involves cost and paperwork, it can be a reliable way to bring in qualified, experienced workers when local options are scarce.
3. MAKE YOUR WORKSHOP ATTRACTIVE
In a competitive job market, attracting good people depends on more than simply offering a position. It requires showing why your workshop is a place they’d want to work. Pay should reflect market conditions — skilled tradespeople know their value, and low rates are unlikely to draw top talent. Beyond wages, small benefits such as tool allowances, training budgets, or flexible hours can make a real difference.
Workplace culture also plays a major role. A respectful, well-managed environment helps attract and keep good staff. The industry is close-knit, and word travels fast — if your workshop has a reputation as a fair and supportive place to work, people will notice.
4. RETHINK THE WORKLOAD
When staffing levels are tight, it may be necessary to reconsider how work is managed. Start by reviewing workflows to identify where tasks can be delegated or streamlined. Routine
jobs may be handled by less experienced staff or subcontractors, allowing senior technicians to focus on complex repairs.
Technology can also improve efficiency. Modern diagnostic tools, workshop management software, and well-organised equipment can reduce wasted time and help the team get through more work with less stress.
Equally important is knowing when to say no. Taking on more work than your staff can handle risks errors, burnout, and customer dissatisfaction. Setting realistic limits protects both your people and your reputation.
5. RETAIN THE PEOPLE YOU’VE GOT
Retention is one of the most effective ways to manage a skills shortage. Keeping experienced, reliable staff is far easier and cheaper than replacing them. Regular one-onone conversations show employees that their input is valued. Training opportunities, clear career paths, and recognition for good work all contribute to job satisfaction. Work-life balance should also be a priority. Flexible scheduling, manageable overtime, and understanding around family commitments help prevent burnout and build long-term loyalty.
6. COLLABORATE, DON’T COMPETE
It can seem counterintuitive, but cooperation with nearby workshops can sometimes help everyone. If your team is overloaded, subcontracting certain jobs to a trusted local operator can ease pressure without losing customers. Likewise, those relationships can lead to work being passed back your way when others are at capacity.
Industry associations and regional networks are another valuable resource. They provide access to shared knowledge, training opportunities, and sometimes even candidate referrals.
7. BE PATIENT BUT PROACTIVE
The skills shortage won’t disappear overnight. Demographic trends, fewer young people entering trades, and growing demand for vehicle servicing all contribute to a longterm challenge. The key is to stay proactive — training new talent, exploring immigration options, and maintaining a positive, well-run workplace. Workshops that invest in their people and adapt to changing conditions will be better placed than those that wait for the problem to fix itself.
THE BOTTOM LINE
Finding skilled staff in New Zealand’s automotive industry is tough, but it’s not impossible. It requires a shift from waiting for the ideal candidate to actively developing and retaining talent. Invest in apprenticeships, support your existing team, and ensure your workplace stands out for the right reasons. Skilled tradespeople may be in short supply, but with planning, persistence, and the right approach, workshops can build the teams they need to keep the wheels turning.
Trailcom strengthens South Island operations with new warehouseBromley
TRAILCOM
HAS UNVEILED ITS NEWLY RENOVATED SOUTH ISLAND WAREHOUSE IN BROMLEY, CHRISTCHURCH, MARKING A MAJOR MILESTONE IN THE COMPANY’S COMMITMENT TO IMPROVING SERVICE, LOGISTICS, AND PRODUCT AVAILABILITY FOR ITS GROWING SOUTH ISLAND CUSTOMER BASE
The new 1000m² facility represents a significant investment in Trailcom’s nationwide distribution network and provides the company with the capacity and infrastructure to better support workshops, resellers, and trailer manufacturers across the region.
ENHANCING DISTRIBUTION CAPACITY
Trailcom’s Bromley warehouse has been purpose-built to increase local stockholding and streamline order fulfilment. The site features modern racking systems, efficient pick-and-pack layouts, and upgraded access for commercial freight operations. These improvements will reduce turnaround times and improve delivery reliability for customers throughout the South Island.
Cameron Young, Trailcom Business Manager, says, “For us, this development is about being closer to our customers. We’ve experienced consistent growth across the South Island, and this investment ensures we can maintain the high standards of service that our customers expect while providing faster access to the products they rely on.”
The expanded warehouse allows Trailcom to carry a wider range of inventory locally, including towing components, braking systems, suspension parts, electrical fittings, and trailer hardware. With more products available on-site, the company can fulfil urgent orders directly from Christchurch rather than relying solely on freight from its Auckland headquarters.
IMPROVED SERVICE AND SPEED
Trailcom’s customers include automotive workshops, trailer builders, and retail resellers who depend on timely supply to keep their own operations running efficiently. By increasing its South Island capacity, Trailcom can now offer same-day or next-day delivery across most main centres, significantly reducing downtime for customers. Cameron says, “Many of our customers operate in time-critical environments where waiting for parts simply isn’t an option. With this new facility, we can respond more quickly and ensure that parts are on hand when they’re needed. It’s about reliability and consistency of supply.”
The Bromley site also serves as a convenient pickup point for Christchurch-based businesses and transport operators, providing local customers with more flexibility and faster turnaround for urgent orders.
COMMITMENT TO THE SOUTH ISLAND
Trailcom has been a key supplier to New Zealand’s automotive and trailer industries for more than four decades. Over that time, the company has earned a reputation for quality products, dependable service, and strong relationships with trade professionals nationwide. Establishing a stronger presence in Christchurch has been part of Trailcom’s long-term growth strategy. The South Island warehouse ensures that customers from Nelson to Invercargill benefit from improved access to Trailcom’s full range of products and technical expertise.
“This investment reflects our confidence in the South Island market and our ongoing commitment to supporting local industry. We’re proud to contribute to the region’s economy and to provide the infrastructure that helps our customers succeed,” says Cameron.
MODERN, EFFICIENT, AND SCALABLE
The renovation of the Bromley facility was designed with efficiency and future growth in mind. The upgraded layout optimises workflow between receiving, storage, and dispatch areas, ensuring faster order processing and reduced handling time. Modern warehouse systems contribute to both operational efficiency and environmental responsibility. The design also provides flexibility for future expansion as Trailcom’s South Island business continues to grow. “Every element of the design was planned to improve speed, accuracy, and scalability,” explains Cameron. “We’ve already seen improvements in productivity and order accuracy since moving into the upgraded space.”
BUILDING A STRONGER NATIONAL NETWORK
With the Bromley facility now operational, Trailcom has strengthened its ability to provide consistent national coverage. The company’s combined North and South Island network
offers greater resilience against freight disruptions and provides customers with more reliable access to inventory across the country.
The Christchurch site also allows Trailcom to better support its growing network of trade partners, including regional distributors and resellers. By holding greater stock locally, the company can supply larger bulk orders, accommodate seasonal demand, and ensure continuity of service even during peak trading periods. “Our focus is on maintaining the highest levels of availability and support for every customer. Whether it’s a small workshop needing a single component or a manufacturer placing large-volume orders, we now have the capacity and logistics structure to deliver efficiently from both ends of the country,” says Cameron.
INVESTING IN PEOPLE AND PARTNERSHIPS
Beyond infrastructure, the new facility also represents an investment in people. Trailcom has expanded its local team to include warehousing, logistics, and customer service personnel dedicated to supporting South Island operations. “The local team brings valuable regional knowledge and a strong customer focus,” says Cameron. “Having people on the ground who understand our customers’ needs is key to providing the level of service that sets Trailcom apart.”
Trailcom remains focused on building long-term partnerships with its customers and suppliers. The company views the new Bromley warehouse as an essential platform for continued collaboration, innovation, and industry leadership.
LOOKING AHEAD
The opening of the Christchurch facility signals the next phase in Trailcom’s ongoing growth and modernisation strategy. With a strengthened logistics base in the South Island, the company is well-positioned to respond to future market opportunities and evolving customer expectations. Cameron says, “This investment is about more than just a building. It’s about creating a foundation for the future — one that allows us to serve our customers better, strengthen our partnerships, and continue to lead the market in product quality and service reliability.”
Trailcom is a leading New Zealand distributor of towing, trailer, and automotive accessories. With a comprehensive range of quality products, an experienced team, and a strong focus on reliability and service, Trailcom supports workshops, retailers, and manufacturers nationwide.
VJ Hell-iant
Andy Rowe caught the Valiant bug decades ago, back in high school, with a few mates owning them as he grew up; they would have spent many a mischievous night cruising the streets, no doubt. So later in life, when he came across a tidy VJ during an unrelated TradeMe pickup, he made the owner a cheeky offer, to which the owner accepted — sending Andy home with a VJ shell and a spare VH to go with it.
As much as he loves the classic Valiant, he wanted to do something different with this platform he’d acquired. Inspired by his love for resto mod cars, he initially looked at a 5.7 HEMI, before coming across a 6.4 HEMI, at which
point he figured, “bugger it, I may as well go all the way”, and purchased a 6.2L Hellcat engine, complete with an eight-speed box from the US.
Since then, he’s been building the car around that — trying to fit a square peg into a round hole, so to speak. Along with the 707hp supercharged HEMI, he’s fitted a LegMaker intake and is making it all work with a Sound German Automotive plug-and-play wiring kit. He’s upgraded to AP Racing six-pot front brakes and four-pot rears, with a Wilwood push-button handbrake. It’s sitting with a Reilly Motorsports/Moser Engineering four-link and an 8.75-inch rear end, Viking double adjustable shocks all around, and some generally beefed
up front suspension. It runs a modified K-frame to fit the engine, and he’s had the chassis strengthened, along with a modified transmission tunnel to fit the box.
After doing a ton of research within the A-body community, he’s making good progress, and his to-do list is getting smaller by the week. Still on the list, though, is a set of custom headers, radiator, exhaust, and wheels, before the time comes for panel and paint, and interior work. Expect to see this car running before you know it; at this rate, you’ll hear it coming by the supercharger whine!
Previously published in the November/ December issue of NZV8 Magazine (Issue 230)
Sharp Shooter ’Cuda
If you’ve watched Sky Speed any time within the past months, you may recognise Dean Hewetson’s Plymouth ’Cuda, sitting in the background at Racelab where they often film. Full details on this are rather coy for now, but here are the basics — it features an ex-dragstrip prepped RB500 big-block Chrysler V8 built by Ray Barton Racing Engines, running a mechanical flat tappet cam, and Holley Sniper EFI among many other things. It’s equipped with a beautiful billet-machined serpentine belt system, which fits in with the shine of the rest of the car perfectly.
Because he’s not aiming to race it, Dean is keeping this ’Cuda’s suspension largely original, to keep a similar road feel to what it came with from the factory. Brakes, however, have been upgraded to the modern
age with Baer six-pots, along with sharplooking modern wheels. Plenty of high-level panel work has also been done, with a yetto-be-divulged shade of deep silver coating the car. Dean is hanging out to have the car finished after a long journey to get here, so expect to see it on the road shortly, as there are just a few finishing touches to be made now.
Previously published in the November/ December issue of NZV8 Magazine (Issue 230)
Deluxe Demon
This is Craig Williams’ 1952 Chevrolet Deluxe, and this is the scratch built custom chassis he’s fabricated for it himself, to LVVTA standards. What you’re seeing here sitting on this chassis is a 496 big block Chev, with Dart PRO1 alloy heads, twin GT45 turbos, two intercoolers, and a custom fabricated intake manifold equipped with two throttle bodies. Whatever ungodly power this ends up making will go to a TH400 transmission with strengthened internals, before making it to a shortened nine-inch diff.
Craig mentioned that he wants a tidy cruiser, and while we could tell that it’s going to be tidy, we weren’t quite sure where the cruising part came into it … He also admitted that he wants to do a bit of drag racing and the odd power cruise event, so now we get the picture — it sounds like those 15x12 rear wheels with 29x15.5R15 Hoosiers will be put
to good use.
Having owned it for 25 years, he’s been through a lot with it this Chev, but in this iteration of the build, he’s got it running an LH Torana front crossmember, four-bar rear end, and Viking coilovers in all corners. Brakes are Wilwood items front and rear, naturally.
This ’52 used to be a four door, but Craig’s moved the B-pillars and lengthened the front doors to turn it into a coupe, and while he was at it, he figured he’d channel the body, before giving it a roof chop for good measure. Apparently the body has a long way to go yet, but it definitely looks like things are coming along nicely. It’ll be awesome to see this monster in action some day.
Previously published in the November/ December issue of NZV8 Magazine (Issue 230)
New Starter from AS-PL: S6686S
AS-PL has expanded its range with the addition of the S6686S starter, now available in the Standard line. Designed for high-performance vehicles such as the Audi R8 and Lamborghini Huracán, this starter ensures reliable starting and immediate torque, even in demanding conditions. Ideal for those requiring uncompromising quality and performance, the S6686S is built for precision and durability in top-tier vehicles.
The AM-YCW4B helps you to easily and safely demount, move and mount the wheels of cars, SUVs and light transport vehicles weighing up to 65kg. Counter balanced so support forks do not protrude forward on the ground. On sale now for $1395 excl. GST.
For more information, see automaster.co.nz, call 0800 214 604, or email info@automaster.co.nz
Koni STR.T shocks
Koni STR.T shocks deliver entry-level performance with premium engineering. Nonadjustable and easy to fit, they provide workshops with a no-fuss upgrade option that enhances handling and road control over factory shocks. Pre-set damping balances sporty response with everyday comfort, making them ideal for European cars, hot hatches, and Japanese performance models. Backed by Koni’s global reputation, STR.T provides reliable performance, broad vehicle coverage, and strong customer appeal at an accessible price point.
Koni STR.T shocks are available through Mount Shop
The GWSMART07AU is a professional 7-inch wireless bidirectional diagnostics tablet that delivers advanced workshop capabilities without the high cost of traditional name-brand systems. Offering full system diagnostics, bidirectional programming, topology mapping, live data monitoring, and 38 pro vehicle reset and relearn functions, it enables technicians to perform tasks such as throttle matching, ABS bleeding, and TPMS resets from a portable, easy-to-use platform. Coverage spans over 180 vehicle manufacturers, and the tool comes with a two-year warranty and three years of free software updates, with optional updates available thereafter. With professionalgrade functionality at a competitive price of $1,996.65 plus GST, the GWSMART07AU sets a new benchmark for accessible, high-performance vehicle diagnostics.
For more information on the GEARWRENCH Smart Diagnostics Range, head to gearwrenchnz.co.nz
Ball joints, tie rod ends, rack ends
Mount Shop has over 650 ball joint SKUs, 1000 tie rod end SKUs, 600 rack end SKUs. All makes and models from early to late model, covering Japanese to European, comprising one of the largest ranges of ball joints and steering components in the country.
Available through Mount Shop
ACDelco 3v Lithium Coin Cell Batteries
ACDelco 3V Lithium Coin Cell Batteries are equipped with advanced technology you can count on! Made to power small electronic devices such as vehicle keyless entry remotes, calculators, watches, medical devices and much more. Contains no mercury or cadmium; safe for the home and better for the environment, anti-leakage protection; holds in power for up to five years in storage under normal conditions. All ACDelco 3V Lithium Coin Cell Batteries are sealed in child-resistant packaging.
For more information, visit gmtradeparts.co.nz or acdelco.co.nz
JB Weld Adhesives
JB Weld introduces a new range of high-performance automotive adhesives designed for professional results: this lineup includes Autoweld Black, an impact-resistant automotive adhesive, filler and sealer, Bumper Weld Tan for flexible, paintable bumper fixes, Seamweld that provides high impact and vibration-resistant bonding and sealing to automotive body panels, and Instant Weld Clear, a fast-setting epoxy for invisible, high-strength repairs.
Trusted by mechanics and DIYers alike, this new range is available now from your nearest automotive or hardware retailer.
Aerpro inspection cameras
Aerpro’s latest inspection camera range is built for automotive professionals who demand precision and flexibility. Perfect for diagnosing hard-to-reach areas in vehicles, these cameras feature mini heads and flexible cables for effortless manoeuvring. The lineup includes HD articulating borescopes (G9200HD, G9300HD), the G9120 with 4.3” display, G5100 with 2.7” LCD, and the G1000T handheld thermal camera. From engine bays to underbody inspections, Aerpro delivers advanced imaging solutions that keep your workshop efficient and your diagnostics accurate.
For more information, visit www.bwinz.co.nz or contact sales@nz.brownwatson.com, or call 09 525 4575
PARTSSUPPLY
YOUR GUIDE TO NEW ZEALAND'S LEADING AUTOMOTIVE TRADE SUPPLIERS
alleuroparts.co.nz or 0800 255 387 or parts@alleuroparts.co.nz
haymanreese.co.nz or 0800 MYTBAR
injectronics.co.nz or 0800 536 547
goss.co.nz or 0800 536 547
capricorn.coop or 0800 401 444
valvolineglobal.co.nz or 0800 825 865 enquiries@gearboxfactory.co.nz or 0800 443 272 / 09 274 8340
abdgroup.co.nz or 0800ABDGROUP
bridgestone.co.nz or 0800 802 080
chemz.co.nz or 06 877 9690
cool-safe.org.nz
holden.co.nz
gmtradeparts.co.nz
0800 CASTROL (0800 227 876)
bacsystems.com.au
garageworkshop.co.nz or 03 244 0441
asgroup.nz or 0800 MOUNT ME
0800 188 122
infinitev.nz
H&R lowering springs: Precision, reliability, and local support for Kiwi workshops
H&R LOWERING SPRINGS HAVE EARNED A RESPECTED REPUTATION AMONG AUTOMOTIVE ENTHUSIASTS AND PROFESSIONAL WORKSHOPS FOR THEIR BALANCE OF PERFORMANCE, RELIABILITY, AND ENGINEERING EXCELLENCE
For New Zealand-based workshops, choosing H&R springs through local distributor Mount Shop Ltd offers clear advantages over competing brands and OEM alternatives.
SUPERIOR PERFORMANCE AND ENGINEERING
Engineered and manufactured in Germany, H&R springs are built from high-tensile steel with progressive spring rates that deliver sharper handling, reduced body roll, and a confident, controlled ride. Enthusiasts report noticeably improved turn-in and a planted feel through corners, with a consistent 1.5 to 1.6inch drop in ride height that enhances stance without compromising comfort. Unlike many aftermarket options, H&R springs are designed to maintain full suspension travel, minimising bottoming out and harsh rebound even on New Zealand’s varied road surfaces. The result is a firmer, sportier ride that remains practical for everyday driving.
BUILT FOR RELIABILITY AND LONGEVITY
H&R’s reputation is founded on German engineering precision and durability. Each spring is corrosion-resistant and designed to withstand the punishing mix of road conditions, climate, and terrain found across New Zealand. Workshops can recommend H&R products with confidence, knowing they will deliver years of dependable performance and fewer comebacks.
EASY INSTALLATION FOR WORKSHOPS
Mechanics consistently praise H&R springs for their straightforward installation. Unlike some brands that require complex setup or modifications, H&R kits typically fit directly, with minimal compression needed and no cutting of bump stops. That means faster installation times, fewer workshop frustrations, and happier customers getting back on the road sooner.
WHY KIWI WORKSHOPS CHOOSE H&R
For New Zealand workshops, sourcing H&R through Mount Shop brings added local advantages:
Extensive vehicle coverage: from performance cars and SUVs to classics and
daily drivers, H&R’s range meets the needs of a diverse market.
Consistent, predictable results: springs provide uniform ride height and handling improvements that satisfy both enthusiasts and everyday drivers.
Proven durability: designed to handle New Zealand’s rough roads and conditions, reducing warranty claims and ensuring customer satisfaction.
MOUNT SHOP: YOUR LOCAL SUSPENSION PARTNER
As New Zealand’s leading supplier of undercar and suspension components, Mount Shop Ltd ensures workshops have quick access to H&R’s full range nationwide. Their catalogue includes trusted brands such as H&R, King Springs, Koni, and KYB, all meeting or exceeding OE specifications.
Mount Shop’s experienced team provides expert advice and efficient service, helping workshops reduce downtime and simplify procurement. With one reliable supplier for suspension, mounts, bushings, and steering components, workshops can focus on productivity rather than sourcing parts from multiple distributors.
THE BOTTOM LINE
H&R lowering springs, backed by the nationwide support of Mount Shop, represent the ideal combination of premium performance, easy installation, and lasting reliability. For New Zealand workshops seeking a proven upgrade that customers will appreciate, and that is straightforward to install and stock, H&R is the smart suspension choice.
Automotive workshops
Parts importers and distributors
Transmission specialists
Automotive recyclers
Towing operators
Panel beaters and painters
Crash repairers
Tyre dealers
Suspension and underbody repairers
Steering specialists
Towing operators
Auto-electrical repairers
New- and used-car dealers
Air conditioning repairers
Trucking and transport
Editorial:
editor@autochannel.co.nz
Advertising: Mike White michael.white@viamedia.co.nz
Mark Everleigh mark.everleigh@viamedia.co.nz
All other enquiries to: autochannel.co.nz
Auto Channel is produced by Via Media, publishers of two of NZ’s biggest-selling automotive magazines: NZ Performance Car and NZV8.
