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CONTINUING AND PROFESSIONAL EDUCATION Business and Professional Courses

CE.ARIZONA.EDU

Never stop learning.


Enrich Your Life, Advance Your Career Non-Credit Programs for Spring 2014 ce.arizona.edu • UACE-info@email.arizona.edu • 520-621-7724 Contents How to Register…………………………………….............................………….. 4 Customized Training……………………………..............................…………..4 Information Technology ………………………..............................…………..5

Contents & Welcome

CONTINUING AND PROFESSIONAL EDUCATION

• Computer Certifications………………….................................... …….. 5 • iPad and iPhone Technology…………....................................... …….. 7 • Macintosh Classes…………………….......................................………… 7 • Digital Arts and Web Design ……........................................ ………... 8 Business and Professional ………………..............................……………….10 Health and Helping Professions ……................................ ………………. 13 Sustainability and Green Jobs ………................................……………… 14 Fitness Professionals ………………….................................. ……………….. 15 Specialized Training………………………...............................……………….?? Online courses ……………………………………............................. ………….15 Writing …………………………………………..............................………………16 Communications …………………………...............................……………….17 Languages for Business ……………....................................…………………18 Our Personal Enrichment Catalog ………....................................…….. 19 Osher Lifelong Learning Institute………….................................. ………19 Our Instructors ……………………………………..................................……. 19 Information and Registration……………....................................... .…….22

Mission & Vision of Continuing & Professional Education Our mission is to meet the dynamic and changing needs of individuals and economic development partners through innovative, accessible professional development programs for adults as well as personal enrichment programs for all age groups. Our vision is to become the local leader in quality non-credit continuing education, with a focus on professional and workforce development as well as personal enrichment programs that enhance the cultural life of the region and enable opportunities for lifelong learning

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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Information Technology

5 Easy Ways to Register

UA Continuing and Professional Education offers all levels of computer training starting from courses in basic computer skills to courses for the IT professional. Classes include essential skills needed for the workplace as well as offerings that lead to full certification. Select the level and pace that is right for you.

1.

Easiest Way to Register: Online 24 hours/365 days a year: oc.arizona.edu/non-credit

2.

In Person: The University of Arizona Continuing and Professional Education, University Services Building, 888 North Euclid Ave. Room 322, Registration Office. Office Hours Monday-Friday, 8 a.m.-5 p.m.

3.

By Phone through our Registration Office at: 520-621-7724

4.

By Fax to 520-621-3269

5.

By Mail: Send your completed registration form to UACE Registration, PO Box 210158, Tucson, AZ 85721-0158

See our new category of Apple/Macintosh offerings in the digital arts for the IT professional, offered in our new Apple/Mac lab.

Computer Certification Programs

See page 25 for complete registration information and our registration form

Offerings in this category may be bundled to gain certification in the given software. These courses are held in our Personal Computing Lab.

Be sure to see our Spring 2014 e-catalog for courses in Personal Enrichment at ce.arizona.edu

Visio Certification Classes: Take two classes to achieve your certification in Visio

Continuing & Professional Education Staff

Visio Level 1 #30500001

Rita Martinez-Purson, Ed.D., Assistant Dean of Non-Credit Programs | 520-626-5093 | martinezpurson@email.arizona.edu

This is an instructor-led introductory course to Visio and is the first component in the Visio Certification. Upon successful completion, participants will be able to create basic shapes, compound lines, basic diagrams, organization charts and work with background pages and links. Fee $119

Rebecca Cook, M.A., Program Manager | 520-626-5144 | rtc@email.arizona.edu

Sec. 1: Thu, 8 a.m.-4 p.m., March 27, 1 day. Darryl King

Jo Ann Sanders, Administrative Associate | 520-626-5091 | sand@email.arizona.edu

Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Melinda Cintron, Senior Office Specialist | 520-626-4233 | mrvalenz@email.arizona.edu

Customized Training We want to be your training partner! Along with programs listed in this catalog and on our website, the University of Arizona Continuing and Professional Education also provides customized programs for your organization and employees. We develop training programs tailored to your organization’s unique goals and objectives. Our staff will work with you to create customized training that aligns with your needs. Experienced, dedicated and certified instructors will design and deliver programs utilizing the most current information to keep your organization on the cutting edge of productivity and success. Areas of training include: • Professional Development • Leadership and Management • Interpersonal Skills • Computer Skills • Digital Arts • Education and Training Technologies • Professional Skills • Health Care • Manufacturing and Engineering • Sustainability and Green Jobs Training • Languages Call Jo Ann Sanders at 520-626-5091 for more information or email: sand@email.arizona.edu

Information Technology

How to Register

How To Register

Visio Level 2 #30500002 This is an instructor-led course to Visio and is the final component in the Visio Certification. Upon successful completion, participants will be able to utilize shape connection techniques, shape properties, reporting, layers, shape dimensions, customize themes, stencils, and templates, and integrate with other programs. Fee $119 Sec. 1: Thu, 8 a.m.-4 p.m., April 3, 1 day. Darryl King Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Access Certification: Take 4 classes to achieve your certification in Access Access Level 1 #30500007 This is an instructor-led introductory course to Access and is the first component in the Access Certification. Upon successful completion, participants will be able to create basic databases and tables, design tables, organize records, set field properties and input masks, create basic queries, and modify queries. Fee $119 Sec. 1: Thu, 8 a.m.-4 p.m., Jan. 23, 1 day. Darryl King Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Access Level 2 #30500008 This is an instructor-led course to Access and is the second component in the Access Certification. Upon successful completion, participants will be able to create basic forms, sort and filter records, create basic reports, modify and print reports, create table relationships, and create complex queries. Fee $119 Sec. 1: Thu, 8 a.m.-4 p.m., Feb. 6, 1 day. Darryl King Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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Excel Level 4 #30500013

This is an instructor-led course to Access and is the third component in the Access Certification. Upon successful completion, participants will be able to utilize advanced form design, combo boxes, calculated values, report headers and footers, labels, crosstab queries, parameter queries, and action queries. Fee $119

This is an instructor-led course to Excel and is the final component in the Excel Certification. Upon successful completion, participants will be able to utilize IF statements, V and H lookups, array formulas, data validation, export and import, and macro basics. Fee $119

Sec. 1: Thu, 8 a.m.-4 p.m., Feb. 27, 1 day. Darryl King

Sec. 1: Thu, 8 a.m.-4 p.m., March 6, 1 day. Darryl King

Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Sec. 2: Thu, 8 a.m.-4 p.m., May 1, 1 day. Darryl King

Access Level 4 #30500010 This is an instructor-led course to Access and is the final component in the Access Certification. Upon successful completion, participants will be able to create and run macros, attach macros to events, create advanced user macros, create Auto Keys and Auto Exec macros, import and export objects, optimize the database, protect the database, and set database options and properties. Fee $119

Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

iPad and iPhone Technology Maximize your knowledge and harness the power of your mobile technology through these short courses.

Sec. 1: Thu, 8 a.m.-4 p.m., March 13, 1 day. Darryl King

iOS7 for iPad and iPhone: Understand Your NEW Operating System

Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Apple’s new iOS 7 has a completely different look, feel, and performance from its predecessors for iPad and iPhone. Learn what is best for you with Settings, Apps and much more. You must know your Apple ID email address and password before you come to the first class session. Bring your iPad or iPhone in its case, with charging cable and AC power charger, plus a stylus if you own one. Write down your three most important or vexing iOS7 questions ahead of time, and we will attempt to resolve your concerns. Fee $93

Excel Certification: Take 4 classes to achieve your certification in Excel Excel Level 1 #30500005 This is an instructor-led introductory course to Excel and is the first component in the Excel Certification. Upon successful completion, participants will be able to utilize basic functions, AutoFill, AutoSum, and format and modify worksheets. Fee $119 Sec. 1: Thu, 8 a.m.-4 pm, Jan. 16, 1 day. Darryl King Sec. 2: Thu, 8 a.m.-4 pm, April 10, 1 day. Darryl King Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Excel Level 2 # 30500011 This is an instructor-led course to Excel and is the second component in the Excel Certification. Upon successful completion, participants will be able to utilize graphics, multiple worksheets, basic charts, and manage large worksheets. Fee $119 Sec. 1: Thu, 8 a.m.-4 pm., Jan. 30, 1 day. Darryl King Sec. 2: Thu, 8 a.m.-4 p.m., April 17, 1 day. Darryl King Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Excel Level 3 # 30500012 This is an instructor-led course to Excel and is the third component in the Excel Certification. Upon successful completion, participants will be able to name cells and ranges, sort and filter data, insert comments, apply protection, and use pivot tables and pivot charts. Fee $119 Sec. 1: Thu, 8 a.m.-4 p.m., Feb. 13, 1 day, Darryl King Sec. 2: Thu, 8 a.m.-4 p.m., April 24, 1 day. Darryl King Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

#32000003

Information Technology

Information Technology

Access Level 3 #30500009

Sec. 1: Wed, 9 a.m.-12 noon., Feb. 12-19. 2 days. John “Nemo” Nemerovski Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

iPad: Tips and Tricks #32000001 This is an instructor-led introductory course covering iPad tips and tricks for beginning users. Upon successful completion, participants will be able to utilize wobble-mode, finger gestures, create and rename folders, split the keyboard, take a screen shot and many other tips. Bring an iPad to class. Fee $75 Sec. 1: Fri, 8 a.m.-12 noon, Feb. 28, 1 day. Darryl King Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

iPad: Best Free Apps # 32000002 This is an instructor-led course covering free iPad Apps for beginning users. Upon successful completion, participants will be able to download, install and delete apps. Time will also be provided to practice with the free apps. Fee $75 Sec. 1: Fri, 8 a.m.-12 noon, March 28, 1 day. Darryl King Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Macintosh Classes Most of the following courses will be held in our new Macintosh Lab at UA Continuing Education.

Welcome to Macintosh! #3100006 Learn to find your away around the Mac’s Finder, Desktop, and Dock. Set up your personal email account. Use Safari web browser and become an Internet expert. Become familiar with iTunes and the other built-in Apple apps. Pick up hints and tips for efficient and enjoyable computing using the world’s best OS X operating system. Fee $93 Sec. 1: Wed, 9 -11 a.m., plus 11 a.m.-12 p.m. guided lab time, Jan 29-Feb. 5, 2 wks. John “Nemo” Nemerovski Sec. 2: Wed, 9-11 a.m. plus 11 a.m.-12 p.m. guided lab time, Feb. 26-March 5, 2 wks. John “Nemo” Nemerovski Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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#3100008

This is an introduction to nearly essential applications to expand and enhance the Macintosh experience. These low cost or no cost applications will help you organize your data and find it fast. Learn how to locate, purchase, download and install applications. Discover how to securely store, move and share your documents and photos across multiple computers and multiple users. Find out how to reduce the risk of someone breaking into your online accounts and hijacking your online persona. Learn the importance of backups and how to recover from data loss. Fee $48 Sec. 1: Tue, 6-8 p.m., (1 hour instruction and 1 hour guided lab time). Feb. 11, 1 day. Bob Wood Sec. 2: Tue, 6-8 p.m., (1 hour instruction and 1 hour guided lab time). March 11, 1 day. Bob Wood Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Mac OS X Applications #3100009 Apple offers low-cost applications that fulfill the “Office” needs of the vast majority of users. Word Processing and Page Layout with Pages, Keep your numbers in line with Numbers, Create riveting presentations with Keynote. Plus a couple of hidden gems included with every Mac Contacts and Preview. You will be surprised at the power in these sleeper applications. Fee $148 Sec. 1: Thu, 6-8 p.m. March 6-27, 4 wks. Bob Wood Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Digital Arts and Web Design Most of the classes in this category will be held in our Macintosh Computer Lab at UA Continuing Education.

Basics Series: Dreamweaver #33000004 Adobe Dreamweaver is a web development program. Learn to create a webpage using this popular program which is used by many professional webmasters. Students will find this program fun and easy. Bring your ideas, and let’s get started! Please bring a flash drive (8GM or higher) to class. Fee $78 Sec. 1: Mon, 8 a.m.-5 p.m., Feb. 3, 1 day. Jean Discorfano Sec. 2: Fri, 8 a.m.-5 p.m., March 7, 1 day. Jean Discorfano Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Basics Series: InDesign #33000005 Adobe In-Design is a desktop publishing program. Learn how to create a newsletter, brochure, letterhead, business card, etc. This program is used by many professional companies and many non-profit organizations. Once you learn how to use the tools, you are set to go! Please bring a flash drive (8GM or higher) to class. Fee $78 Sec. 1: Fri, 8 a.m.-5 p.m., Feb. 7, 1 day. Jean Discorfano Sec. 2: Fri, 8 a.m.-5 p.m., March 14, 1 day. Jean Discorfano Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Digital Photography Workshop

Sec. 1: Sat, 10 a.m.-3 p.m., Jan. 25, 1 day. Joseph Labate

The Basics Series provides introductory level PC courses for the hobbyist in an informal and enjoyable format – a great way to break the ice with new applications.

Location: Photography Classroom 20, 845 N. Park Ave. Parking pass provided.

Adobe Illustrator is a vector-based graphic program. If you like to draw, this course will help you take your work into the digital age. Whether you want to create a family crest or a business logo, once you learn how to use the tools, you can draw just about anything. Please bring a flash drive (8GM or higher) to class. Fee $78 Sec. 1: Fri, 8 a.m.-5 p.m., Jan. 24, 1 day. Jean Discorfano

#3300010

This is a two-part workshop on digital photography. Part One will cover the use of digital cameras and camera functions and Part Two will cover the use of Adobe Photoshop to process digital photographs. Bring your digital camera to class if you have one. Fee $148

Basics Series

Basics Series: Adobe Illustrator #33000001

Photo Restoration with Adobe Photoshop Elements 11 for Macintosh

# 3300011

Adobe Photoshop Elements 11 can help breathe life back into your old, deteriorating and/or damaged family or historic photos. Those black and white photos from the mid- 19th to the mid- 20th century may fade into dust if they are not preserved digitally. In addition, those color photos from the latter half of the 20th century may be losing their color and vibrancy. This is an excellent time to start preserving your family history. Bring in scans of your photos on USB drives or SD cards, or work with photos provided in class. Some scanning in the classroom will be available. Fee $79

Sec. 2: Fri, 8 a.m.-5 p.m., Feb. 21, 1 day. Jean Discorfano

Sec. 1: Tue, 6-8 p.m. (1 hour instruction and 1 hour guided lab time). March 18-25, 2 days. Bob Wood

Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Location: University Service Building, UA, 888 N. Euclid Ave. Parking pass provided.

Basics Series: Fireworks #33000002

Drupal Web Application Development – Level 1

Adobe Fireworks is a powerful and multipurpose application for screen design, including websites, mobile devices and interface design using vector and bitmap image support. This will be a fun filled course that provides students with hands-on practice on how to use tools in Fireworks to create and edit dynamic web graphics. Please bring a flash drive (8GM or higher) to class. Fee $78

Learn how to create a powerful, professional, completely customizable website using the Drupal Content Management System (CMS). Drupal is a FREE CMS that allows you to easily organize, manage, and publish content on the web. Drupal allows you to add awesome functionality with zero programming. Your users can post content by simply filling out online forms, with no special skills required. This course will take you step-by-step through building a Drupal website from beginning to end by completing practical, hands-on exercises. Fee $592

Sec. 1: Mon, 8 a.m.-5 p.m., Jan. 27, 1 day. Jean Discorfano Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Basics Series: Photoshop #33000003

Information Technology

Information Technology

Macintosh: A Step beyond the Basics

#3300009

Sec. 1: Mon, Wed, Fri, 9 a.m.-3 p.m., Jan. 13-17, 3 sessions. Tracey Hummel Sec. 2: Mon, Wed, Fri, 9 a.m. -3 p.m., March 17-21, 3 sessions. Tracey Hummel Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Adobe Photoshop is a digital image editing program, used by professionals worldwide. Most pictures you see in magazines, posters, and web pages, have been enhanced with PhotoShop. You will learn the basics of the major tools available. Please bring a flash drive (8GM or higher) to class. Fee $78 Sec. 1: Fri, 8 a.m.-5 p.m., Jan. 31, 1 day. Jean Discorfano Sec. 2: Mon, 8 a.m.-5 p.m., Feb. 24, 1 day. Jean Discorfano Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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#3300008

Go beyond Drupal Web Application Development 1 and learn advanced views, panels and ecommerce, while creating a registration system, building an application process, setting up of intranet site, and doing site management. Learn new strategies to move new functionality from development environment to production. Ongoing access to a community discussion forum and access to tutorials and step-by-step directions will be provided. For two months, each participant will receive a web server account with Cpanel and SSH access, plus technical support for topics provided within the tutorials. No prior web development skills are necessary. This workshop is fast-paced and challenging, and requires some homework outside of class. Fee $592

Emotional Intelligence #2000004 This six-hour workshop focuses on the core competencies of emotional intelligence as it relates to the participant’s personal and social emotional intelligence skills. Included will be opportunities for private reflective work and experiential work to enhance current Emotional Intelligence skill sets that will improve personal and professional lives. Students will assess and learn to hone personal competencies of self-awareness and self-management as well as social competencies of social awareness and relationship management. Conscious listening and communication skills activities will be included. Suggested reading: Emotional Intelligence 2.0. Fee $198

Sec. 1: Mon, Wed, Fri, 9 a.m.-3 p.m., Feb. 10-14, 3 sessions. Tracey Hummel

Sec. 1: Wed, 9 a.m.-4 p.m., March 19, 1 day. Christine Hazen Molina

Sec. 2: Mon, Wed, Fri, 9 a.m.-3 p.m., April 7-11, 3 sessions. Tracey Hummel

Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided

Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Cascading Style Sheets and HTML5

#3300007

More people are now accessing the web using mobile devices/ tablets than on desktop computers.  Learn how to make your website responsive across different platforms (tablet, smartphone, netbook, smart TV and desktop computers) by combining HTML5 and Cascading Style Sheets 3 (CSS3).  Design a web page from start to finish that responds when viewed using different devices. You’ll use new HTML5 elements to structure web pages, use CSS3 to dynamically restyle web pages based on the type of device used, and use new CSS3 properties to add interesting effects. This class is intended for people with some prior HTML skills. Prior experience with CSS is helpful. Fee $145 Sec. 1: Wed, 8 a.m.-5 p.m., Feb. 19, 1 day. Tracey Hummel Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Business and Professional Training Learning from the Octopus: Unleashing Nature’s Secrets of Adaptability #2000011 Today’s organizations—whether in business, environmental protection, emergency response, government service or public health--have the seemingly impossible task of balancing security, productivity, and innovation while operating in a rapidly changing and unpredictable world. Yet the biological world has been successfully doing this very thing for 3.5 billion years, through the basic process of adaptability. Dr. Rafe Sagarin, a marine biologist, Guggenheim Fellow, and author will explain how individuals and organizations can simultaneously increase their security and become more innovative by unleashing the natural secrets of adaptability. Using surprising examples from the natural world, as well as fascinating human characters to tell the story of adaptability, he will share stories that will inspire you to unlock your creativity to solve challenges in whole new ways. Participants in this workshop will discover how to use the four primary practices of adaptable systems: decentralization, creative redundancy, symbiosis, and learning from success to examine past practices and move confidently into an unpredictable future. The course fee includes lunch at Tavolino Restaurant, and the textbook. Fee $240 Sec. 1: Wed, 9 a.m.-3 p.m. March 12, 1 day. Rafe Sagarin Location: Tavolino Restaurant. 2890 E Skyline Drive

Coaching for Excellence #2000009 Do you hesitate to delegate because you fear the job won’t be done right? Is the constructive feedback you give your employees failing to get results? Have you tried all kinds of recognition programs, yet find nothing changes? Learn how to motivate so that promises for action are met with results! This workshop will help you create communication based upon trust, strengthen your understanding of how to get projects and initiatives off the ground and on schedule, and get employees to go beyond their limits to the next level of personal success. Fee $153 Sec. 1: Wed, 8:30-5 p.m., April 23, 1 day. Terri Sinclair Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Mastering RFP’s and Government Contracts

#2000010

Learn how to: register with city, county, state and federal government agencies; win highly structured sales opportunities with large private and public organizations; decide which opportunities to pursue by carefully analyzing Requests for Proposal; influence RFPs in your favor by responding to Requests for Information and Sources Sought; build and maintain a schedule for completing, reviewing and submitting proposals; designing ‘Red Teams’; and learn lessons from proposals you lost. Fee $248 Sec. 1: Thu, 8:30 a.m.-12:30 p.m., March 6, 2 wks. Sandy DiCosola Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Business & Professional

Business & Professional

Drupal Web Application Development – Level 2

Improving Team Performance #2000005 One strategy to enhance team performance is to build synergy, where the team’s performance is more than the sum of its parts. So how do you build synergy? Discover techniques that can improve team productivity and enhance its impact within the organization. By the end of this interactive workshop, you will be able to: describe several key components of team performance; define the stages of team development and determine your team’s developmental stage; build synergy through strategic alignment; create a productive team work environment; and use multiple techniques to assess your team’s effectiveness and improve its performance. Fee $148 Sec. 1: Tu, 8:30 a.m.-12:30 p.m., Feb. 11, 1 day. Ken Everingham Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Tapping Into Creativity & Generating Ideas: The Play That Pays

#2000006

Explore what stimulates creativity, apply innovative methods to stimulate new ideas, investigate problem-solving approaches, uncover alternative ways to evaluate potential solutions, and discover untapped possibilities in yourself and others. Learning Objectives - At the end of this highly interactive workshop, you will be able to describe insights on developing creativity within yourself and others; explain conditions that inhibit and facilitate generating novel ideas, apply techniques to develop innovative solutions and expand your “creativity toolkit” utilizing novel methods, adding that “spark” to your life. Fee $148 Sec. 1: Thu, 8:30 a.m.-12:30 p.m., Feb. 27, 1 day. Ken Everingham Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Conducting Effective Meetings: Achieving Superior Results

#2000007

Recent studies indicate most people feel that meetings are a considerable waste of time. This interactive workshop will focus on changing your team’s attitude from one of dread to making meetings one of their most productive tasks. We will concentrate on maximizing the three meeting phases: Pre-meeting planning, Conducting the meeting, and Post-meeting tasks. We’ll delve into developing the meeting’s purpose and outcomes, creating meeting plans, managing behavior and conflict, and closing meetings effectively. At the end of the course, you will be able to: diagnose problems with meetings; improve meeting outcomes by focusing on each phase of planning, implementation and follow-up; create meaningful meeting agendas; develop “ground rules” and impact disruptive meeting behaviors; monitor and influence meeting tasks and processes; and strengthen your meeting leadership skills. Fee $148 Sec. 1: Thu, 8:30 a.m.-12:30 p.m., April 17, 1 day. Ken Everingham Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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Customer Relationship Management for Retention and Service

Most significant organizational changes have only a 50-50 chance to succeed. This interactive workshop will help you develop an understanding of the dynamics of change; the pitfalls of organizational change and how to avoid them; five major lessons learned from successful organization implementation; and how to encourage people to welcome change. At the end of the workshop, you will be able to: describe why and how people resist change; explain why organizational changes fail; describe the lessons learned from successful organizational change; explain different models for implementing organizational change and apply strategies and tactics for leading change in your organization. Fee $148

Are you providing the service you want to your customers and partners? Do you want to be more proactive in your communication process? Are you using Customer Relationship Management to track your service and maximize retention? This workshop will empower you to create a strategy for using your CRM to maximize retention, automate key communication processes to be proactive in your service and collaborate through technology so all departments are on the same page with service priorities. Fee $153

Sec. 1: Wed, 8:30 a.m.-12:30 p.m., March 5, 1 day. Ken Everingham

#2000003

It has been said that the best way to predict the future is to design it. Strategic planning is essentially a process to design a road map to that future. During this interactive session you will learn to examine your organization’s mission, vision, and strategy. You will assess internal and external elements that focus on stakeholder expectations, key results, strengths, weaknesses, opportunities, and potential threats. Finish the process by integrating your yearly goals and objectives while aligning them with your vision to produce a comprehensive strategic plan. At the end of the workshop, you will be able to: describe the strategic planning process; define the elements that comprise a strong strategic planning approach; conduct participant activities/tasks associated with the major planning steps in the process; and design a Strategic Planning Workshop for your department or organization. Fee $458 Sec. 1: Wed and Thu, 8:30 a.m.-4:30 p.m., April 2-3, 2 days. Ken Everingham Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Fundamentals of Project Management #2000014 This course, along with the PMP Exam Preparation Course, prepares you for an exciting career in project management and satisfies the required 35 hours of project management training required by the Project Management Institute. Topics include project initiation, planning projects schedules and budgets, project execution, monitoring and controlling, outsourcing and international projects, oversight and agile project management and closing projects. Essential leadership topics are included as well. For working professionals and individuals who wish to enhance their project management skills as well as experienced project managers wishing to gain the fundamental knowledge to pursue project management certification. The book is included in the course fee. Fee $890 Sec. 1: Mon, Wed, 5-9 p.m., Feb 10, 12, 17 and 19 plus Saturday, 9 a.m.-1 p.m., Feb 22. Jane Hunter, Ph.D. Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Project Management Professional (PMP®) Exam Preparation

#2000015

The Project Management Professional (PMP®) credential is the most important industry-recognized certification for project managers. CCPE offers a PMP preparation class which provides students with the training and support needed to take the PMP exam. This two-day class assumes a prior understanding of project management processes. The class is based on the Guide to Project Management Body of Knowledge (PMBOK®). A variety of learning tools, which includes practice questions, exam prep study guides, concept reviews, reference charts – is used to prepare students for the exam. Fee $480 Sec. 1: Sat, 8:30 a.m.-4:30 p.m., XXX, 2 sessions. Isaiah Adonu Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

TQM: A System for Improving Organizational Results

#2000002

Total Quality Management provides a system to examine an organization’s approach to quality in meeting internal or external customers’ expectations. Explore TQM principles and get hands-on experience in applying tools that will improve your processes and provide better quality with your products and services. By the end of this course, you will be able to: define quality in personal and organizational terms; describe the key elements of TQM; apply TQM principles in your organizations; employ a Process Definition Framework to improve processes and obtain better results; and develop a TQM Implementation Plan. Fee $245 Sec. 1: Wed, 8:30 a.m.-5 p.m., April 9, 1 day. Ken Everingham Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

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Sec. 1: Wed, 8:30 a.m.-5 p.m., April 16, 1 day. Terri Sinclair Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Strategic Planning Made Easy: Demystifying the Process

#2000008

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Health and Helping Professions Beyond the ADA: Cultivating an Accessible and Inclusive Workplace

#2400002

The goal of this two-day class is to provide the information, resources and strategies needed for professionals to create a more inclusive and welcoming workplace for a diverse workforce and client base. Disabled individuals represent the largest minority group in the United States, with over 20% of the population identifying as having a disability. People with disabilities are our customers, co-workers, and clients. Ensuring that our policies and procedures as well as our environments not only meet legal access requirements but create truly inclusive experiences can be a challenge, but this course will demystify accessibility and present practical strategies that can be used immediately. Specifically, we will discuss critical practices such as hiring and recruitment, event planning, and customer service. Informed by Disability Studies, participants will explore the political, historical, legal, philosophical, social, and design constructs that shape the disability experience in the U.S. and influence how we interact with disabled workers, clients, and customers. This curriculum will help participants think differently about access and create more inclusive experiences for all. This is a non-credit professional certificate option administered through the University of Arizona Continuing & Professional Education. Fee $ 368

Health and Helping Professions

Business & Professional

Managing Change #2000001

Sec. 1: Thu, 3-6 p.m., Mar. 27 and Fri, 9 a.m.-3 p.m. Mar. 28, 2 days. Amanda Kraus, Ph.D. and Leslie Cohen, Ph.D. Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Professional Certificate in Progressive Disability Leadership

# 2400003

This two-day class targets professionals who work in disability-related agencies. Sessions will support the professional development of those who wish to grow their capacity to be progressive leaders in the field of disability. Specifically, workshops will review best practices, current thinking, and explore professional dynamics through the lens of disability studies. Participants will explore the political, historical, legal, philosophical, social, and design constructs that shape the disability experience and influence professional’s interactions with people with disabilities as clients, co-workers and customers. This is a non-credit professional certificate option administered through the University of Arizona Continuing & Professional Education. Fee $282 Sec. 1: Thu, 3-6 p.m., Jan. 23 and Fri, 9 a.m.-3 p.m., Jan. 24. 18. 2 days. Amanda Kraus, Ph.D. and Leslie Cohen, Ph.D. Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Compassion Cultivation Training #2400004 Compassion Cultivation Training (CCT) is an 8-week educational program to strengthen the qualities of compassion, empathy and kindness, and improve well-being and connection with others. CCT was developed by a team of scholars at the Center for Compassion and Altruism Research and Education at Stanford University Medical School. The curriculum includes contemplative practices, in-class interaction and daily meditation. CCT is excellent for building leadership skills and resilience in the face of challenging situations. Enrollment limited to 20 students. Fee $268 Sec. 1: Wed, 6:30-8:30 p.m., Mar. 12 – Apr. 30, 8 wks. Aly Waibel Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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The Ecology of Green Infrastructure and Low Impact Design

Everything You Need to Know About New Energy Sources

#2650001

Water harvesting is a key element in the design of a sustainable landscape for Tucson and other desert cities. This course is a guided walking tour of many examples of green infrastructure and low-impact design features in central Tucson (between downtown and UA Campus). Installations will provide opportunities to learn about ecological and hydrological principles that impact design, how effective green infrastructure elements are with respect to functionality in the urban environment, and approaches and concerns related to maintenance and site improvement. Students will have the opportunity to gain an appreciation for these approaches to bringing nature back into the city. Fee $76 Sec. 1: Sat, 9 a.m.-12 noon, March 1, 1 day. Mitchell Pavao-Zuckerman Location: Downtown Tucson, starting location to be provided at registration.

Water Harvesting Certification #2650002 The University of Arizona Biosphere 2 and Watershed Management Group have come together to provide this hands-on training focused on water harvesting system design and implementation. The Certification course provides the highest quality and greatest depth of training in integrative water harvesting offered in the nation. This intensive, 6-day course offers a unique combination of hands-on and classroom instruction, including interactive lectures, small group design activities, and the construction of passive water-harvesting earthworks, active catchment systems, and grey water features. Students learn the principles of water harvesting integrated design, site assessment, and planning through the actual implementation of features. Fee $3789 Sec. 1: Day, dates, times. Nate Allen Location: Biosphere 2, 32540 S Biosphere Rd, Oracle, AZ

Sustainable Building Systems #2650003 Integrating natural environment dynamics with built-in environmental control systems. This course will focus on principles and practices for selection and design of mechanical systems to reduce resource consumption and improve occupant experience within buildings. Participants will participate in lectures and labs within Biosphere 2 focusing on lighting, electrical distributions, acoustics, plumbing, vertical transportation, and fire suppression. Fee $3580 Sec. 1: Day, Dates, times. Nate Allen and Meredith Sattler Location: Biosphere 2, 32540 S Biosphere Rd, Oracle, AZ

#2650005

Three energy-related terms often in the news are examined in detail. The plusses and minuses of “Fracking”, “Climate Change” and “Renewable Resources” will be explored. For Fracking, we will examine how it works, why it is controversial, and how this unexpected new source of plentiful oil and gas has fundamentally changed the U.S. energy market. For Climate Change, we will analyze how greenhouse gases are generated, how these gases contribute to global warming, and the reliability of scientific predictions about global warming. For Renewable Resources, we will survey increases in the generation of power by wind, solar, tides, biofuels, and geothermal sources, their impacts on traditional energy sources, and their promotion and regulation of these sources. You can count on acquiring a better understanding of energy news. No technical background needed. Fee $27 Sec. 1: Thurs, 1:30-3:30 p.m., Jan. 28-Feb.11, 3 sessions. Sheldon Trubatch. Location: University Services Building, 888 N. Euclid, Room 308. Parking pass included at Main Gate Garage, 2nd Street and Euclid.

Fitness Professionals Group Exercise Certification (for Fitness Professionals)

#2300001

Experience a group exercise course like no other! You will get nine weeks of intensive training to help people be their best. The program will include lecture materials and practical-skill lab demonstrations with interactive participation. These drills will expand into functional training, sports conditioning, circuit, boot camp, dance, step, kickboxing, hi-low and indoor cycling. A mind-body class overview in yoga and Pilates will cap it off so you can have a functional knowledge of their value as you progress in your career. Lecture materials will cover the essentials of group exercise music, choreography, safety techniques, as well as basic applied science specifically relating to group exercise. A required 30-hour internship will help you network into employment in many cases. A valid CPR/AED card must be presented to get the certification issued. The class sessions feature morning lectures and afternoon lab sessions. No refunds after class starts. Fee $775

Fitness Professionals & Online

Sustainability and Green Jobs

Sustainability and Green Jobs

Free Orientation, Sat, 10-11 a.m., Feb. 1. Sec. 1 (Class): Sat, 9-11 a.m. and 12- 2 p.m. Feb. 15-April 12. Location on Feb. 1: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided. Location Feb. 12-15: Local fitness training center, location TBA.

Education

Nature’s Services #2650004 Ecosystem Services are the benefits, products, and processes that nature provides to support human livelihoods. They range from the familiar – food production, timber, clean water, and recreational values -- to the less familiar – soil-creation, nutrient cycles, and even global climate regulation. The original mission of Biosphere 2 was to create a self-contained prototype of a futuristic space exploration instrument, complete with all the life-support mechanisms (Ecosystem Services) necessary to allow humans to live indefinitely extraterrestrially. To accomplish its goal, Biosphere 2 required a tremendously complex, technologically advanced, and expensive set of engineering equipment to replace the Ecosystem Services of Biosphere 1, i.e., the Earth. This day and a half course will use Biosphere 2 as a hands-on laboratory to explore the Ecosystem Services concept. We will discuss several local examples and case studies, and cover some of the ways Ecosystem Services discussions can influence environmental policy. Much of the course will take place inside Biosphere 2. We will use a combination of short lecture sessions, discussion, group exercises, walking “field trips,” and data collection/analysis to engage participants. No prior knowledge or training required. Added feature is an overnight stay at the iconic Biosphere 2 facility, now a UA College of Science research and teaching venue. Fee $673 Sec. 1: Day, Dates, times. Instructor Location: Biosphere 2, 32540 S Biosphere Rd, Oracle, AZ

Fundamentals of the Reggio Emilia Approach

#2500001

This course will provide an opportunity to learn about the Reggio Emilia approach to teaching and learning. Designed for early childhood educators, elementary teachers and college education majors, instructors will cover an introduction to this approach, examine a curriculum that is shaped by context of the school community, students and families, and address how this approach and its principles apply to the students’ personal teaching. 1.0 CEU. Fee $68 Sec. 1: Sat, 9 a.m.-1 p.m., March 8-22, 3 weeks. Pauline Baker and Mimi Gray

Online Courses for Everyone, Anytime Prepare yourself for career advancement through the University of Arizona Continuing and Professional Education! We partner with several top national training providers, to bring you a wide-range of web-based learning opportunities. Take courses at the times that are convenient for you. Each of our partners provides technical assistance and advisement. See the UACE website for a full listing of course offerings in partnership with these providers at: ce.arizona.edu The Center for Legal Studies offers legal studies courses in partnership with UACE. The curriculum is updated to remain current and on-pace with the newest trends in the legal industry. The Center for Legal Studies has been recognized for its state-of-the-art technology and ease of use.

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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360 Training provides training to serve a wide-range of industries, helping individuals and organizations best manage career, compliance and certification needs.

#6100016

                                                                                                    

Most professionals get dozens of emails a day. What can you do to guarantee the email you send enhances your reputation and gets the results you want? This course covers topics that will help you maximize the effectiveness of this essential form of written communication, including the importance of correctness (spelling, grammar and punctuation), essential writing and editing tips, smart phone strategies, effective email campaigns and rules of email etiquette. Master the art of email writing and notice the difference! Fee: $184 Wed, 6:00-7:30 p.m., Jan 22-Feb 12, 4 weeks

Writing

Instructor: Dave Tedlock Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Writing Essentials I: Grammar and Composition

#6100001

Review grammar and composition to become a more effective writer in the workplace. Learn the most common errors to avoid, including run-ons and comma splices. Review of the essential elements of a sentence, paragraph and essay are also included. Write and receive feedback on a five paragraph essay. Fee $138 Sec. 1: Mon, 6:30-8:00 p.m., Jan 27-Mar 3, 6 weeks. Leslee Morrison Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Writing Essentials II: Advanced Composition

#6100002

Review composition essentials to become a more effective writer in the workplace. Identify effective sentence structure, including independent and dependent clauses and what makes a complete sentence. Explore pre-writing techniques and write effective paragraphs that include topic sentence, thesis, main supporting points and details, and concluding sentence. Write and receive feedback on a 1000 word essay including introduction, thesis, body paragraphs, and conclusion. Fee $138 Sec. 1: Mon, 6:30-8:00 p.m., Mar 10-Apr 14, 6 weeks. Leslee Morrison Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Magazine Writing & Photography

#6100003

Editors need stories. In this class, students will learn how to find, write, and combine words and images to tell those stories. Travel, feature publications and online journals always need skilled writers and photographers. Students will learn to follow their own interests and curiosity, how to pitch a story idea and craft a compelling and interesting story using their own words and images. Fee $148 Sec. 1: Wed, 6:30-8:30 p.m., Mar. 12-Apr. 16, 6 sessions. Steve Renzi Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Writing to Sell: Freelancing in Tucson

#6100004

This course will give aspiring freelancers the information they need to find markets for their work, whether they hope to write poetry, prose or anything else (including those pithy sayings inside the wrapper of certain teas and chocolates)! Whether you’re interested in entertainment, sports, travel, business or profiles, this course will help you create thoughtful and well-constructed freelance work. Fee: $122 Sec. 1: Mon, 2:00-4:00 p.m., Feb 10-Mar 17, 6 sessions. Karen Smith Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

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From Tactics to Technical, Grammar to Greatness: Write Email That Gets Attention, Support, and Sales 

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Communications

Writing & Communications

ProTrain is dedicated to quality educational programs, partnering with the UACE in delivering a wide range of online training and support services, including computer training programs, green jobs training and other business and professional offerings.

Note: A large variety of additional writing courses for personal enrichment are listed in our Personal Enrichment catalog. See our website at ce.arizona.edu.

Communications Beyond PowerPoint: Engaging Audiences with Dynamic Web Presentation Tools

#6500001

Do you ever get tired of presenting with PowerPoint? Do you want to add more action and excitement to your presentation? If so, Beyond PowerPoint will introduce you to some tools on the Internet that will spice up your next presentation. We will go over several presentation tools and teach you how to develop your design and presentation skills. We will focus on FREE Internet tools including Prezi, Slide Rocket and Voice Thread. We will discuss styles, techniques, and universal design principles for creating presentations that engage audiences. Fee $68 Sec. 1: Friday, 9:00 a.m. – 1:00 p.m., Apr. 18, 1 session. Melody Buckner Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

TED-worthy Talk: Deliver Presentations that Inspire

#6500002

Do you need or want to speak in public? Learn how to manage your nerves while delivering a presentation worthy of any TED event. In this two-day course, we’ll cover: a formula for creating compelling content; instruction on maximizing the power of your voice; effective delivery; and tips on how to gesture. Fee $262 Sec. 1: Tue and Wed, 8:30 a.m.-4:30 p.m., Mar. 25-Mar. 26, 2 days. Terri Sinclair Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Digital Communications for Nonprofits and Small Businesses

#6500003

Do you manage the website, Facebook page or newsletter of your small business or nonprofit? Are you in charge of publicity for your club or community group? Give your efforts a professional edge with this half-day workshop covering the basic tools, tactics and strategies of effective communication in the digital age. You’ll learn how to create a basic communications plan, how to choose and use the right tools to meet your goals, and tips to improve your writing. These days everyone has the tools to communicate with the masses. Learn from a pro how to do it right. Fee $88 Sec. 1: Sat, 9:00 a.m.-12 noon, Mar. 3, 1 day. Angela Hagen Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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#6500004

Technology and the Internet impact every facet of our lives and play a significant role in how we receive and process information. This workshop taps into the power of digital tools for both receiving and creating relevant, interactive learning experiences. Whether you are a student, teacher or lifetime learner, you’ll learn how to utilize each of these tools to their maximum capacity. We will explore each technology and discover ways to integrate these into your everyday life. Join us for a morning of learning how to join the technology conversation going on all around you! Fee $68 Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Languages for Business Spanish for the Medical Field #6150005 Spanish for the Medical Field is an introductory Spanish class designed to facilitate basic communication between health-care providers, their Spanish-speaking patients and their patients’ families. The class takes a fun, relaxed approach with continual interaction and practice of key points being discussed. Each module contains a simple structural or grammatical point, which is integrated into a specific context for medical vocabulary. Course objectives include using basic oral and written Spanish forms, applying simple grammatical structures to oral and written communications, performing interpersonal transactions at a basic level and discussing the differences among Spanish speakers when describing specific symptoms. Students should be able to start using Spanish at work immediately. Fee $238 Sec. 1: Mon and Wed, 5:00-7:00 p.m., Feb. 3-Feb.26, 5 weeks. C. Alexis, Osorio, Ph.D Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided.

Chinese for Business Level 1 This course is designed for people who would like to learn aspects of the Chinese language that are essential and necessary for conducting business with and in China. Language comprehension and an introduction to culturally applicable business strategies will be included. Students will become familiar with the expectations, concerns and needs of Chinese customers, as well as gain insight and working knowledge of competitors. Instructor Ying Yuan has more than 13 years of experience teaching language. She completed her Master’s degree at Beijing University. Students may sign up for just the first six weeks or go more in-depth in their study and complete the full 12-week program. Fee: $60 for 12 week course; $30 for 6-week course.

UA’s Continuing and Professional Education offers a wide range of enrichment courses, workshops and educational trips and tours for all age groups. Please see our website for a copy of our Personal Enrichment e-catalog at ce.arizona.edu

The Osher Lifelong Learning Institute at the UA Membership program for Lifelong Learners 50+

Sec. 1: Friday, 9:00 a.m.- 1:00 p.m., Mar. 28, 1 day. Melody Buckner

Sec. 1: Sat, 11:00 a.m.-Noon, Feb 1-Mar 8, 6 weeks. Ying Yuan

Personal Enrichment Catalog

#6150010

Sec. 2: Sat, 11:00 a.m.- 12 Noon, Feb 1-Apr 26, 12 weeks (No class Mar 22). Ying Yuan

#6150014

Members receive access to hundreds of educational programs in four locations, Tucson, Northwest Tucson/Oro Valley, Green Valley, and our newest location in Southeast Tucson. Program topics are designed for member interest in areas such as: • Art and Art History • Culture • Current Events • Health and Well-Being • History • Literature and Writing • Music and Theatre • Psychology/Science • Travel • Computer Skills

Our Instructors

Languages for Business

Wikis, Tweets and MOOCs: Power Web Tools for a Lifetime of Learning

The Osher Lifelong Learning Center at the University of Arizona is grateful for the generous support of the Bernard Osher Foundation. It is one of 116 such programs throughout the country. OLLI members provide leadership in program development, marketing and course implementation, in service to their fellow members and the program at large. More than 900 members were served through UA-OLLI in the most recent membership year. We invite you to explore our website and learn what each campus has to offer at http://olli.arizona.edu You are also invited to attend a campus information meeting. If you have questions, please email us at Ollimail@email.arizona. edu or call 520-626-9039.

Our Instructors

Location: Tucson Chinese Cultural Center, 1288 W. River Road.

Chinese for Business Level 2 This course builds on what was learned in Chinese for Business Level 1, going more in-depth on many of the topics introduced there. This is a course designed for individuals interested in further developing their skills in Chinese language that are essential and necessary when conducting business with and in China. Language comprehension will be expanded as well as culturally applicable business strategies. Students will continue becoming familiar with expectations and needs of Chinese customers and learn more about the competitive landscape in China. Instructor Ying Yuan has more than 13 years of experience teaching language. She completed her Master’s degree at Beijing University. Students may sign up for just the first six weeks or go more in-depth in their study and complete the full 12-week program. Fee: $120 for 12 week course; $60 for 6-week course. Sec. 1: Mon and Tue, 4:30-5:30 p.m., Jan 27-Mar 4, 6 weeks. Ying Yuan

#6150011

Sec. 2: Mon and Tue, 4:30-5:30 p.m., Jan 27-Apr 22, 12 weeks (No class week of Mar 17-18). Ying Yuan #6150015 Location: University Services Building, UA, 888 N. Euclid Ave. Parking pass provided. Note: Please see additional non-credit Language courses, in our Personal Enrichment Catalog at ce.arizona.edu.

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Isaiah Adonu is a certified Project Management Professional (PMP) with more than 15 years’ experience in both the business and technical components of successful project delivery and product development. He has significant expertise in engineering actionable process improvements and managing remote teams. He has managed projects in various multinational corporations in Europe and the U.S. As a past member of the Project Management Institute of Tucson, he contributed to the development of the PMI Practice Standard for Scheduling. Nate Allen, M.A. currently coordinates the Biosphere 2 Model City research program utilizing the B2 campus as a test bed for research and development of green technology integration, including renewable energy, smart grid, rainwater and grey water systems, building management, and cyber security systems. His interests include how systems thinking and quality management strategies support innovation and apply to mitigation and adaptation responses to climate change. Pauline Baker is a co-founder of the Tucson Children’s Project, whose mission is to support the study of the Reggio Emilia approach to education. She is an educator with a Master’s Degrees and has had extensive teaching and administrative experience in the field of early and elementary education. Melody Buckner joined the University of Arizona five years ago as an Instructional Designer to help faculty create online courses that reach out and engage students in a virtual UA experience.  Before coming to the University, she served as an Instructional Designer in Professional Development and as an adjunct faculty member for Pima Community College. Her

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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Brad Lancaster is a dynamic teacher, consultant, and designer of regenerative systems. He is the author of the award-winning, best-selling book Rainwater Harvesting for Drylands and Beyond, the information packed website www.HarvestingRainwater. com, and the Drops in a Bucket Blog. He lives his talk on an oasis-like eighth of an acre in downtown Tucson, Arizona, by harvesting over 100,000 gallons of rainwater a year where just 12 inches per year falls from the sky.

Leslie Cohen, J.D., is the Director of the UA Sonoran University Center for Excellence in Developmental Disabilities and Assistant Professor, Department of Family and Community Medicine, in the UA College of Medicine. In her current position, Ms. Cohen is responsible for this UA interdisciplinary center engaged in disability related education and training, research, model program development and information dissemination. Ms. Cohen has substantial expertise in disability law and policy. Prior to join the University of Arizona, she was the executive director for over 10 years at the Arizona Center for Disability Law, Arizona’s protection and advocacy system for persons with disabilities. She currently serves as President-Elect of the Board of Directors of the National Association of University Centers on Disabilities (AUCD), as well as a Council Member, Arizona Developmental Disabilities Planning Council, Past-President of the Primavera Foundation, and Board Member of Linkages Arizona.

Christine Hazen Molina is a business consultant, personal coach, trainer and public speaker. She is the founder and owner of Heartfelt Workforce, which partners with businesses to create and maintain a caring connection between leaders and teams, leading to positive organizational cultu Leslee Morrison, has a Master’s Degree in Professional Writing and has taught writing at the college level for over a decade. Training in Healing Touch and Toltec work has provided her with tools for facilitating and nurturing the process of self-discovery.

James DeRoussel is a registered Landscape Architect with over ten years of experience in landscape design, consultation, and construction. James manages green infrastructure projects with municipalities across Arizona, Tucson neighborhoods, and residential and commercial sites for water harvesting projects.

John “Nemo” Nemerovski is the lead instructor for Tucson’s Macintosh User Group. Nemo conducts computer and iPad courses for several different local organizations, and also privately.

Sandy DiCosola has served as a contract specialist and administrator for more than 30 years, and now manages and owns a contract management consulting business, serving numerous small businesses and state government offices in Arizona. Jean Discorfano has expertise and certifications in a wide range of computer software, including Microsoft Word, Powerpoint, Excel, Photoshop, Flash, Dreamweaver, Web design using HTML, XHTML, CSS, InDesign, Outlook Access, Front Page and Publisher. She has been providing computer instruction since 2002. Ken Everingham is a professional consultant, planner, and training professional. He has substantial experience designing, facilitating, and managing training/organizational effectiveness/human resource programs. He is an experienced manager with expertise in consulting and strategic program design. Mimi Gray is a co-founder of the Tucson Children’s Project, whose mission is to support the study of the Reggio Emilia approach to education. She is an educator with a Master’s Degrees and has had extensive teaching and administrative experience in the field of early and elementary education. Angela Hagen is a graduate of the University of Arizona and a former newspaper editor now working in public relations. A past president of the Southern Arizona chapter of the Public Relations Society of America (PRSA) she enjoys coaching people of every skill level in how to communicate more effectively, especially for electronic media. Tracey Hummel has been working in web application development since the web’s inception. She was a website manager for 12 years for the main University of Arizona website, and has done Drupal Web application development for 7 years. She has taught Drupal workshops at the University of Arizona for 5 years. Jane Hunter received her Ph.D. from The University of Arizona Center for the Study of Higher Education. She holds an M.S. degree in Engineering Management and a B.S. degree with distinction in Mechanical Engineering. She is the Associate Director of the Engineering Management Program at The University of Arizona and is a PMI-certified Project Management Professional (PMP). Her areas of interest include Business and Technology Management, Project Management, Entrepreneurship, Strategic and Operational Planning, Leadership and Technical Sales and Marketing. Darryl King is a specialist in computer instruction and course design, with more than 10 years of teaching experience with the University of Arizona, local government and Ivy Tech State College. He has significant expertise in the Microsoft Office Suite, plus other software including Visio, SharePoint, Access, Acrobat Pro, and Publisher. He holds a Ph.D. in Higher Education with a concentration in Technology from the U of A. Amanda Kraus received her M.A. and Ph. D. in Higher Education from the University of Arizona (UA). She currently serves as Assistant Director for Disability Resources and the Director for the Disabled Veterans Reintegration and Education Project at the UA. She is also adjunct faculty in the Center for the Study of Higher Education at the UA, where she coordinates the Master’s program and teaches courses in Student Development, Student Services and Disability in Higher Education.

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Leslee Morrison has a Master’s Degree in Professional Writing and has taught writing at the college level for over a decade. Training in Healing Touch and Toltec work has provided her with tools for facilitating and nurturing the process of self-discovery.

Our Instructors

Our Instructors

educational background includes, a Bachelor of Science from the College of Architecture at Arizona State University and a Masters in Educational Technology at Northern Arizona University.  Currently, she is pursuing her Ph.D in Teaching, Learning and Sociocultural Studies at the UA. Her informal education consists of living in over 40 different places, including several countries in Europe.

C. Alexis Osorio was born in Mexico, and came to the United States when she was 10 years old. After first attending Pima Community College, she went on to earn her Bachelor’s degree in education, and later she obtained her Master’s and Ph.D. in Philosophy from the University of Arizona with a major In Latin American Literature, Language and Culture and a minor in Border Literature. Dr. Osorio is the author of several essays pertaining to her field and a book of short stories, Seis Tall Tales, Frontera Mexico/USA where she exposes the dynamics and problems of the border towns between Mexico and the United States. Mitchell Pavao-Zuckerman, Ph.D. is an ecosystem ecologist who is interested in global change and human dominated ecosystems. His research explores the responses of biogeochemical cycling in soils to altered environmental regimes, with a focus on linking community structure and ecosystem functioning. He is particularly interested in the ecology of cities, and also works in arid systems undergoing multiple environmental changes (including altered precipitation patterns and plant species composition changes). He is also working at the intersection of ecological and social sciences to develop an integrated understanding of human ecosystems. Mark Ragel. Following in his father’s footsteps, Mark started in the pool and spa business. In 2008 Mark travelled to Africa where he used his expertise in the pool industry to install lifesaving rain water collection cisterns. The experience changed Mark’s life and business focus, and he went on to found Water Harvesting International. Water Harvesting International installs above and below ground cisterns of all types including FDA approved drinking water storage systems, also specializing in conversion of existing swimming pools into water storage cisterns. Steve Renzi is a writer, photographer, teacher, basketball coach and father of twin sons. He has a BA in Secondary Education from the University of Arizona. He loves history, likes trees and roadrunners, and is still curious. Rafe Sagarin. Ph.D. is an expert on adaptation and a pioneer in the field of “natural security” who uses his ecological knowledge to expose the biological secrets of innovation, security, and untangling complexity. Dr. Sagarin consults with organizations from the U.S. Department of Defense, to the American Red Cross to marketing executives from the world’s largest corporations, on how they can use the untapped lessons of adaptability to thrive in a risk- filled and unpredictable world. Meredith Sattler is an Assistant Professor of Sustainable Architecture at Louisiana State University, and holds an affiliate faculty position at the University of Arizona, and is a LEED BD+C. Her current research and teaching interests include sustainable architectural system in historical and current contexts; trans-disciplinary structure and practice between design, engineering and ecological sciences; and the designers influences on national environment-technology-human interactions. She has taught both undergraduate and graduate-level courses in her academic fields. Terri Sinclair brings over 20 years of experience in training delivery and development, sales, marketing, management and coaching. She has partnered with countless businesses, from small local shops to Fortune 500 companies and government organizations. Terri has developed her best practices and conducted many public seminars, as well as customized and virtual programs. Terri is passionate in her belief that the sky is NOT the limit. Her presentations are relevant and content-driven, filled with many “ah-ha” moments that inspire audiences. Terri works with teams and individuals as an accredited coach with the International Coach Federation.

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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Karen R. Smith has been a successful freelance writer for more than a decade. She is a journalist and publicist who started writing about style...and couldn’t stop! Her first book, “Stylishly Sexy” is due out later this year. Her style consultancy, Stylesmith Transformations, is changing how women dress and transforming how they live. Sheldon Trubatch is currently an Adjunct Professor, University of Arizona, Rogers College of Law. He also worked in various energy environments, including serving in the Office of General Counsel, U.S. Nuclear Regulatory Commission, Commonwealth Edison (Exelon), and has served as counsel and partner at several law firms. Aly Waibel is a Compassion Cultivation Facilitator enrolled in the Compassion Cultivation Training (CCT) Teacher Certification Program at the Center for Compassion and Altruism Research and Education, Stanford University. She is a doctoral candidate in Teaching, Learning and Sociocultural Studies at the University of Arizona, College of Education. Aly’s doctoral program includes training in qualitative research design, discourse analysis, educational research and ethnography. Her research topics are: adult and community education, workplace language and literacy, transformative learning and somatic learning. Aly received her B.A. in International Studies from Taylor University and her M.A. in Language, Reading and Culture from the University of Arizona with a concentration in adult literacy and learning. Bob Wood has been a Macintosh user since 1991. He has been the Mac User Group Leader in Tucson since 2005, and also previously in that role in Milwaukee, WI from 1992–2003. He provides a range of services to the small office/home office market in southern Arizona with an emphasis on the arts community. Services include Macintosh computer support and training, commercial photography, web site design, page layout and printing. Ying Yuan has over 13 years of experience teaching language and culture at the university level. Her research filed is intercultural communication. She received her Master’s degree in English Literature from Beijing University. She has also won many awards in teaching skills competitions. She is an adept singer of Chinese pop and folk songs.

How to Register Online: ce.arizona.edu Our online registration is quick, convenient, and always available. You will receive confirmation emails once you have registered for a class. All online payments are protected by Verisign. Fax it in 520-621-3269 Fax/mail instructions: Fax/mail registration form together with one of the following: Visa, Mastercard or American Express. If you are registering via mail, you may also send a check. Please call our office to confirm receipt of Fax. 520-621-7724 or 1-800955-8632 Check: Make the check payable: University of Arizona Mail it in to: UA Continuing & Professional Education Student Services Center PO Box 210158 Tucson, AZ 85721-0158 In Person: The University of Arizona Continuing & Professional Education, University Services Building, 888 North Euclid Ave. Room 322. Office Hours Monday-Friday, 8 a.m.-5 p.m. By Phone through our Student Services Center at: 520-621-7724 or 1-800-955-8632

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Confirming Your Enrollment When you enroll in a non-credit class by phone, mail or Fax, we will send you an enrollment confirmation by mail or email. We will notify you of any changes to the class. Note: if your enrollment confirmation doesn’t arrive within 10 days, please email: UACE-info@email.arizona.edu to request confirmation. Register Now! The non-credit programs through UA Continuing & Professional Education are self-sustaining. All courses have set minimum enrollments, with decisions made on course cancellations 2-3 business days prior to the start date of each class. Please don’t wait until the last minute to register.

Non-credit Information and Policies General Information Proposing a Class If you would like to propose a class, the UA Continuing & Professional Education welcomes preliminary proposals for consideration. Please send a 1-2 paragraph description of the course along with a 1 page summary of your credentials and teaching experience. Remit this via Email to: sand@email.arizona.edu. A full proposal may be requested from you after initial review. If you would like to submit a full proposal, you may submit this electronically through this link: http://http://ce.arizona.edu/non-credit-course-proposal-form

Information & Registration

Information & Registration

Catlow Shipek is a co-founder of Watershed Management Group. He has led more than a 100 hands-on water harvesting and restoration workshops throughout the Southwest, and is the lead trainer in WMG’s Water Harvesting Certification course. Catlow has more than ten years of experience in applied watershed management, specializing in urban applications like water harvesting, green infrastructure, and stream restoration. He has worked with the City of Tucson to create a series of green infrastructure design details, he serves on Tucson Water’s Citizens Water Advisory Committee, assisted in the revision of Tucson’s residential grey water ordinance, and he recently co-developed an innovative Residential Rainwater Harvesting Rebate.

Registration and Course Information Who May Enroll UA Continuing Education non-credit courses are open to everyone 18 years of age or older, unless otherwise noted, or by special permission from the Assistant Dean of Non-Credit Programs.

Class Locations Course locations are noted in the course listings in this catalog. Many non-credit classes are held at the UA Continuing & Professional Education office, located on the third floor of the University Services Building, 888 North Euclid Avenue. The UACE reserves the right to change the locations of classes.

Parking for Classes at 888 N. Euclid Avenue The University of Arizona Continuing & Professional Education office is located at 888 N. Euclid Avenue, in the University Services Building. The department provides free parking passes for classes at this location. Please park in the adjacent Main Gate Parking Garage, with the entrance on 1st Street, just east of Euclid Avenue. We suggest you park on or near the 3rd floor of the parking garage, as there is a bridge to the office from that floor. Parking passes will be distributed by your instructor each day of class. Parking is free on the weekends with exceptions of days when there is a UA home Football and Basketball game. Please do NOT park in designated spaces for the Arizona Historical Society or the Marriott hotel.

Other Parking Privileges Students will also receive parking free of charge at the University Services Annex. Directions will be provided at registration.

Enrollment Fees Payment in full is required at the time of registration. UACE accepts official company or organization Purchase Orders. There is a $25 service charge for any returned check.

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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Information & Registration

Financial Assistance Financial assistance may be available if you are unemployed, a veteran or veteran’s spouse, or a person with a disability. Call Jo Ann Sanders for more information 520-626-5093.

Course Books and Materials Handouts and course materials are usually included in the enrollment fee. Books may occasionally be required at an additional cost. In these instances, the course description provides information on the cost of books, which are usually available for purchase through the UA Main Gate Bookstore. Instructions for purchase will be included in the registration confirmation.

Cancellations or Changes in Course Schedules The UACE reserves the right to cancel or reschedule classes and to change instructors when necessary. If a class is cancelled or rescheduled you may request a transfer to another section of the same class, another class, or a refund of your enrollment fee. In the event of such changes, UACE will notify each registered student via email and/or phone about class cancellations or scheduled changes. Please make sure your contact information is correct when you register.

Transferring to another Class Transfers from one non-credit course to another can be made at least three business days prior to the start of class. Contact us by phone (520-621-7724); fax (520-621-3269) or email UACE-info@email.arizona.edu

Refunds Your enrollment fee, minus a $25 cancellation fee per non-credit class, will be refunded if you provide a written request at least three business days prior to the first scheduled class. Submit your request in person, by fax to 520-621-3269 by email UACE-info@email.arizona.edu, or by mail to: UA Continuing & Professional Education Student Services Center, 888 North Euclid Ave. Room 322, P.O. Box 210158, Tucson, AZ 85721-0158. This policy applies to all registrations, regardless of the payment method. Phone requests will not be accepted.

Continuing Education Units (CEUs) CEUs are a nationally recognized means of tracking your continuing education coursework. CEUS are available for all UACE business and technology training in-person offerings. Requests should be made within two weeks of course completion and include payment of $25 per course. 10 contact hours = 1 CEU.

UACE Attendance Policy 100% attendance is required for Certificate programs and courses, in order to qualify for the award of a certificate. If you miss a class session due to an emergency, there may be a possibility of arranging for a make-up session. Students have two weeks to request a make-up session and one year to complete the class.

Standards of Progress Students who receive financial aid from federal and state agencies must provide progress reports when requested by their assigned counselor. Your program supervisor may request a review of your progress at the end of each semester.

Student Code of Conduct It is important that all students are aware of conduct required by UACE in order to participate in our programs and services. A detailed policy, UA Policy #308, is provided on the web at http://deanofstudents.arizona.edu/Student_code_conduct2011. pdf

Equal Educational Opportunity Policy and Accessibility Information The UA Continuing & Professional Education is committed to providing equal educational and employment opportunity regardless of race, color, national origin, physical or mental handicap, age, gender, sexual preference, ancestry or medical condition.

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Please note the following special circumstances: There are no refunds for courses that are delivered via our online vendors, ProTrain, Center for Legal Studies and 360 Training. Test vouchers are non-refundable.

Call 520-621-7724 to register or 520-626-5093 to learn more about our customized professional training options – tailored to your specific needs.

Other refund policies may apply to conferences, educational trips and tours, other online classes, Arizona Youth University programs, and other special programs. Look for refund information on our website, and in the program brochure or flyer. Note: Immediate cash refunds are not given for withdrawal from a class or when a class is cancelled. If a refund is due or if overpayment has been made by a check, there is a 21-day hold period from the payment receipt date before the refund is processed. Credit card refunds will be credited to the original charged card used in the initial enrollment transaction.

Discounts UA Continuing and Professional Education is pleased to extend a 10% discount to members of our Military (active and veterans). Discounts are for course fees only.

University of Arizona employees are eligible for a 10% discount on all courses offered through UA Continuing and Professional Development. Sorry, tuition waivers do not apply for non-credit courses, and this offer does not extend to family members. Discounts are for course fees only.

Class Waiting Lists If a class is full, you may place your name on a waiting list by calling the Student Services Center at 520-621-7724. When a new section is added, students on the wait list are contacted first. Check our website at oc.arizona.edu/non-credit for the most current list of classes.

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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Registration

Spring 2014 Non-Credit Registration Form First Name and Middle Initial Company or UA Department:

Last Name

Check here if address has changed since last enrollment at UACE •

Address Apt. Number City

State

Daytime/Work Phone number

Extension

Evening/Home Phone number

Email Address

Zip Code

Birth Date

Check here if email address has changed since last enrollment at UACE • How did you hear about us? • Catalog

• Website

• Friend

• Radio

• Newspaper

• Other

Course ID # _____________________ Sec # ___ Fee $ _____ Class Title _________________________ ID # _____________________ Sec # ___ Fee $ _____ Class Title _________________________ ID # _____________________ Sec # ___ Fee $ _____ Class Title _________________________ ID # _____________________ Sec # ___ Fee $ _____ Class Title _________________________ ID # _____________________ Sec # ___ Fee $ _____ Class Title _________________________ ID # _____________________ Sec # ___ Fee $ _____ Class Title _________________________ ID # _____________________ Sec # ___ Fee $ _____ Class Title _________________________ ID # _____________________ Sec # ___ Fee $ _____ Class Title _________________________ Total fees Enclosed: $ Make checks payable to The University of Arizona. Check # If paying by credit card: CC#: Name on Card:

Type of Card:

Visa

• Mastercard

American Express

Exp. Date:

Payment methods: The easiest way to register is Online! ce.arizona.edu Phone: Call our Student Services Center at 520-621-7724 or 1-800-955-8632 to register and charge it to Visa, MC, or AmEx Mail: Mail check or money order payable to the University of Arizona, with this form to UACE, 888 N. Euclid Ave, PO Box 210158, Tucson, AZ 85721-0158 FAX: Fax the registration form with charge card information or purchase order to our office at 520-621-3269 In Person: Come to the UA Professional & Continuing Education office at 888 N. Euclid Avenue, Room 322.

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Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

Registration Online: ce.arizona.edu Phone: 520-621-7724 Fax: 520-621-3269

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CONTINUING AND PROFESSIONAL EDUCATION

CE.ARIZONA.EDU Never Stop Learning.


Professional development catalog spring 2014 final