Welcome Packet Rock Tour Schedule 2025

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2025 ROCK TOUR SCHEDULE ANTWERP & FLORENCE

MONDAY,OCTOBER6

DepartUnitedStatesforBrusselsAirport(BRU)orairportofchoice

TUESDAY,OCTOBER7

FromBRUAirport

Taketaxi/UberfromBrusselsAirporttoHyllitHotelapprox35miles

ORtaketraintoAntwerpenCentraalStation(34minuteride&walkingdistancetohotel)You canbuyaticketonlineviahttps://www.belgiantrain.be,orattheticketmachinesinthe baggagehall(level2)orinthetrainstation(level-1)

ORAntwerpExpressshuttlefromBrusselsAirport-thisbusstopsatAstridplein,also200meters fromthehotel.

ORForaPrivateCar€65/Minivan€80callSwatiKshirsagar+32487229925ore-mail atit@shivanigemscom 914-531-3002

HyllitHotel-DeKeyserlei28-30,B-2018.Antwerp +32(0)32026800 Checkintohotel-anearlycheck-inwasrequestedforyou. Rest,RelaxorExploreAntwerponown

WelcomeReceptionhostedbyFischlerDiamonds DinnerhostedbyStarSolitaire

WEDNESDAY,OCTOBER8-FRIDAY,OCTOBER10

EnjoybreakfasteachmorningwithyourRJOtravel-matesatthehotel

OfftoDiamondDistrictofficesforphenomenalbuyingopportunitieswithFischlerDiamonds, StarSolitaire,IGCGroupNV.,ShivaniGems,HorizonDiamonds,andS.Vinodkumar. Winddownyoureveningswithhostedreceptionsanddinners Shareaglassofwine,brainstorm withyourpeersandgettoknowyourRockTourfriendsbetter!

WednesdayReceptionhostedbyIGCGroupNV/DinnerhostedbyHorizonDiamonds

ThursdayReceptionhostedbyS.Vinodkumar/DinnerhostedbyEverSpark

FridayReceptionhostedbyStarGems/OffsiteDinnerEventhostedbyShivaniGems

SATURDAY,OCTOBER11

NEW!EssentialInsights&Strategies:CustomDesignSession&AITrainingCollaborative Experience hostedbyStarGems(ThiseventwilltakeplaceatHyllit inSalaGaribaldiRoom).

AmazingCustomDesignresourcesalsoavailablethroughRockTourPartnersEverSpark, DiamondExpressions&Guild+Facet.

SUNDAY,OCTOBER12

TraveltoFlorence,Italy*MinivansleaveforBrusselsAirportat5:15AM$20ppor€17

MONDAY,OCTOBER13

ExploreFlorence&surroundingcitiesareaonyourown,orwithafriend!

TUESDAY,OCTOBER14

JoinOroInternationalwithadaytriptoArezzo(TheCityofGold)

Enjoyahistoric&exclusivegoldfactorytourfocusedongoldsmithproductionandwitnessthe Italianartisanalprocess GroupenjoysalocallunchhostedbyEricWeber&OroInternational

WEDNESDAY,OCTOBER15

ExploreFlorence&surroundingcitiesareaonyourown,orwithafriend!

THURSDAY,OCTOBER16

Departbacktothestates,orchoosetoextendonyourown.

6:00 PM

7:00 PM

8:15AM 9:00AM

4:30PM 7:00PM

TUESDAY & WEDNESDAY

SCHEDULE

TUESDAY, OCTOBER 7

Welcome to Antwerp!

The day is yours to enjoy around Antwerp or rest prior to the Welcome Reception. Shopping & dining options in area are plentiful & easily walkable!

Welcome Reception hosted by Fischler Diamonds Emerald Bar- Hyllit Hotel, Lobby Level

Dinner hosted by Star Solitaire- depart from Hyllit Hotel WEDNESDAY, OCTOBER 8

Breakfastserveddaily07:00am-10:30am Locationisjustoffthelobbyarea FullAmerican4-starbreakfastbuffetfilledwithawiderangeof warmandcolddishes

Thosewishingtodinetogetherplantomeetat8:15am,diningarea ofHyllitHotelnexttoregistrationdeskinlobby.

WewilltakeRockTourgroupphoto,justoutsidethisareaonlobby stairsanddivideinto2smallergroupstoenjoyawalkthroughthe Diamonddistrictandbrief15minuteofficeintrowitheachoffice. Before heading to Diamond District- remember passports!

Aftertoursarecompletedyouarefreetoenjoylunchorbeginyour work!

Needtoconnectwithyourstore? Headtothe Horizon Diamonds office,theyhaveaworkstationset-upforyoutoconductbusiness, completewithrefreshmentsforyoutoenjoy!

ReceptionforRockTourguestsat ICG Group/NV office This providesagreatopportunitytonetworkandisveryphoto-friendly occasiontohelppromoteyourtrip!Allowa5-10minutestowalkto Hyllitfordinnerdeparture

DinnerhostedbyHorizon Diamonds. Thisdinnereventisheldata picturesquethewineryvenue,RestaurantCavalierisobringyour camera!

8:30 AM

THURSDAY

& FRIDAY SCHEDULE

THURSDAY, OCTOBER 9

Those wishing to dine together plan to meet at 8:30 am, inside dining area.

This is great strategy & networking time but is optional. Consider making lunch plans with your travel-mates, share your area highlights & vendor can’t miss opportunities! I highly encourage a visit to each office.

Before heading to Diamond District- remember passports!

6:00 PM

Evening Reception hosted by S. Vinodkumar Emerald Bar- Hyllit Hotel, Lobby Level

7:00 PM

Dinner at Bier Center hosted by EverSpark- depart from Hyllit Hotel We will be walking to this restaurant

FRIDAY, OCTOBER 10

8:30 AM

Meet group for breakfast at Hyllit, or dine in- The choice is yours, but this is time to finalize purchases Please release any goods “held” as a courtesy to our Diamond District vendor partners by phone call or office visit

If you have completed your Diamond District office time, feel free to venture outside of Antwerp just be mindful of the evening events Our sponsors are very generous and they appreciate your time These events can shape & enhance your Antwerp experience!

6:00 PM

Reception for Rock Tour guests hosted by StarGems Hylitt Emerald Bar

7:00 PM

Fun & interactive event hosted by Shivani Gems This night, is one for memories! Get ready to PLAY and have a good time with your Rock Tour friends Includes food & beverage but dress is casual Departs and returns from Hyllit Hotel

8:15 AM

9:00 AM

3:00 PM

SATURDAY

SCHEDULE

SATURDAY, OCTOBER 11

Those wishing to dine together plan to meet at 8:15 am

The group will meet in the Sala Garibaldi meeting room at the Hyllit Hotel for a collaborative session in AI & Custom design. This is a FREE, interactive experience offering tools to bring back to your store. No purchase is necessary It is an RJO Exclusive opportunity providing MORE value in your Rock Tour trip & beyond! Hosted by StarGems

This is a great opportunity- an RSVP Link will be sent Please consider attending if you can. There will be a 1 hr break for an on your own lunch.

Antwerp portion concludes Say, Goodbye and/ or get packed up for Italy travels For those wanting to meet for an early, light dinner we will communicate via Whatsapp

Thank you to our Antwerp Diamond District Vendors & Custom Design Partners!

n , a t l i n d a @ r j o m e m b e r s . c o m o r v i a f a x ( 6 4 1 ) 7 9 2 . 9 2 5 1 .

F i s c h l e r D i a m o n d s H o r i z o n D i a m o n d s I G C G r o u p S h i v a n i G e m s S t a r S o l i t a i r e S . V i n o d k u m a r R 3 0 , 2 0 2 5 T

Jodi Flaherty 641-417-9218

Erika Godfrey 308-390-8492

Hotel-Antwerp

Hyllit Hotel

De Keyserlei 28-30, B-2018

+32 (0)3 202 68 00

DiamondDistrictOffices

ShivaniGems/SimoniGemsbvba

Schupstraat 1, 4th floor

2018 Antwerp Belgium

HorizonDiamonds

Schupstraat 1-7, 5th Floor

2018 Antwerp Belgium

32 475 60 34 64

IGCGroupNV

Schupstraat 15

2018 Antwerp Belgium

Tel: +32 3 203 45 67

FischlerDiamonds

21 Schupstraat, 6th Floor

2018 Antwerpen, Belgium

Phone number is +03.232.4660

if calling from the U S : 011 32 3 232 4660

S.Vinodkumar(EUROPE)SALESBV

Hoveniersstraat 30, Office 1026, 10th Floor

2018 Antwerpen, Belgium

+32 3 232 02 84

StarSolitaire/DiamStonesBVBA

Hoveniersstraat 53, Suite 504

Phone: +32 3 202 16 88 [Office]

Italy

Oro International

Eric Weber

Hotel-Italy

DoubleTree by Hilton Florence Metropole via del Cavallaccio 36 | 50142 Florence | Italy +39 055 7871 8006

Atit Shah

Mayur Shah +1 914 309-1137

Saunak Shah

Tej Shah +32 475 60 34 64

tej@horizondiamonds.com

Shaan Shah +91 77389 91704

Johan 32 475 656 363

Marc 32 475 267 081

Kim Patteet- kim@fischlerdiamonds.com

Serge Fischler- (347) 852-0167 Call/Text

Saurabh Sheth- (646) 462-6300 Call/Text Saurabh.sheth@svinodkumar.com

Neel +1 516 998 8758

Vimal +1 917 291 5550

Custom Design Partners

*Star Gems *EverSpark DiaExpressions Guild + Facet

*available on-site in Antwerp

DIAMOND DISTRICT

The Hyllit Hotel is in walking distance to the Diamond District. Many utilize a shortcut through the shopping empire. All offices are located conveniently on Hoveniersstraat or Schuptstraat.

ITALY SCHEDULE

SUNDAY,OCTOBER12

Pre-arrangedminivanswilldeparttoHyllitHotelat5:15AMforBRUAirport.

5:15 AM

Cost€17,00(or$2000cash)perperson,payableonsitetoJodiwithRJO

ArriveatAirportFlorenceAirport"AmerigoVespucci"(FLR)+3905530615

Headtobaggageclaimandthentakeataxi(approx€28-€35,)taxisarelocatedjustoutside airportterminal

ThereisalsoAirporttraminstructionsonthenextpage-thatwillconnectyouwithshuttle servicetothehotel. Tramticketsare€2eachor€15,50for10tickets(seenext2pages)

Foraprivatecarservicethiscanbebookedhere: info@coaveit 39)055340159

DoubleTreeHiltonMetropole

FlorenceiadelCavallaccio36,Firenze,50142,Italy

Earlycheckinswererequested,howeverifyouroomisnotreadyyoucanstoreyourbagswithhotel,and enjoyalunch!Spendtheremainderofthisdayresting,unpacking,oratthepool

MONDAY&WEDNESDAY,OCTOBER13&15

(FORTUESDAYOCTOBER14SEE-NEXTPAGE)

Startoffwiththebreakfastbuffetatthehotel

BreakfastHours:

Monday–Friday7:00am-10:00amSaturdayandSunday7am-1100am

Lunch (12:30pm–2:00pm)

Dinner(7:30pm-10:00pm)

Bar10:00am-midnight

ExploreFlorenceonyourown,orwithafriend.

PopularSites/Museums

DuomoFlorence

AccademiaGalleryGalleriadell’Accademia(Bookyourticketinadvance)

UffiziGallery(ClosedonMonday)

PalacePitti(ClosedMonday)andBoboliGarden(openMonday)

PonteVecchio-bridgespanningtheArnoRiverlinedwithshops,acommonpracticeinmedievaltimes thatcontinuestothisday,withgoldsmithsbeingaprominentfeature

Jodi’sSuggestion:

Considerahopon-hopoffbustouronMonday&bookyourmuseumticketsforWednesday! https://wwwhop-on-hop-off-bus-tourscom/city/florence-bus-tours

Note:makesurebeforesettingoutyoucheckthedays/hoursofoperationsandifyoucanpre-buyyour tickettoavoidlengthywaittimes.

Feelingadventurous?YoucaneasilytakeatraintoforthedaytoPisaorLaSpeziaCinqueTerre.

Florence Italy Florence Italy

Tuesday, October 14

Exclusive Experience for RJO Rock Tour Travelers

Tour of UNOAERRE Factory & Museum

UNOAERRE distributes its products in more than 40 countries all over the world and has two subsidiaries in Japan and France. The company produces over 70% of all the wedding rings sold within the Italian market.

8:15 AM Depart from DoubleTree Hilton Metropole

9:00 AM Arrive at UNOAERRE Factory (approx 2 hrs) & Museum ( approx 1 hr)

12:10 PM Shuttle departs for Lunch (20 minutes)

12:30 PM Lunch at Osteria dei Mercanti hosted by Oro International

2:00 PM Enjoy time exploring on your own in Arezzo

5:30 PM Shuttle departs Arezzo for Hotel

These times are subject to change. Adjustments may be communicated via What’sApp Transportation hosted by RJO for this event

NOTE:

The Hilton Metropole hotel shuttle will take you to the closest tram stop to venture in/out of Florence.

Rock Rock

ESSENTIAL APPS & TRAVEL TOOLS

Make sure you ’ re ready for Antwerp and Florence download these recommended apps to your mobile device so everything you need is right at your fingertips!

COMMUNICATION- WHATSAPP

WhatsApp is a free messaging app that allows users to send texts, make voice and video calls, and share photos and files over the internet Rock Tour Hosts &Travelers will use it to easily communicate with the group while abroad

CURRENCY CONVERSION

A currency conversion app helps you quickly see prices in your home currency, making it easier to budget and shop wisely in Antwerp and Florence Select a top-rated app from Apple or Google Play store

LANGUAGE- DUOLINGO & BABBEL

Speak like a pro! Apps like Duolingo and Babbel help you learn basic phrases and vocabulary in other languages and can be fun to fill the time while en-route!

CELLULAR- E-SIM

Airalo or Saily are apps that allows you to buy and install eSIMs on your phone, giving you affordable mobile data without the need for a physical SIM card Consider this as an option it to stay connected in Europe without paying high international roaming fees

TRANSPORTATION- TRANSPORT APPS

the SNCB app makes travelling in Belgium easier! It offers simplified navigation and new features for planning your journeys by train and with other public transports.

The Florence City Transport App makes Florence’s public transit network crystalclear so the you can get where you need, on time and with ease.

ATTRACTIONS- FLORENCE PASS & FIRENZE CARD

The Florence Pass and Firenze Card apps save time and allow you to explore Florence easily. Florence Pass lets you skip lines, keep tickets and maps handy, and access top attractions. The Firenze Card app stores your digital museum pass, offers maps and hours for 60+ sites, lets you skip lines, and extend your visit making museum visits simple and stress-free Together, they help you get the most out of Florence’s best sights

FOR AREA INSPIRATION! RECOMMENDED MEDIA

Belgium- Bruges, Brussels, Antwerp & Ghent- Book- Rick Steves

Florence & Tuscany- Book- National Geograpic

Under the Tuscan Sun- Movie- Filmed near Arrezzo!

RECOMMENDED! SMART TRAVELER ENROLLMENT PROGRAM

Smart Traveler Enrollment Program (STEP) is a free service to allow U.S. citizens and nationals to enroll their trip abroad so the Department of State can accurately and quickly contact them in case of emergency. Enrollment is free and takes approx 20 minutes to complete.

PACKING TIPS

Weather in Antwerp- Belgium in October

AverageDailyHigh: 50°F to 59°F

AverageNighttimeLow: 46°F

Expect cool, moderate temps & rain amounts and approx 10.8 hours of sunlight

Weather in Florence, Italy in October

AverageDailyHigh: 66°F to 70°F. High can reach up to 75°F

AveEveningtempsLow: 52°F-57°F.

Be prepared for some rainy days and approx 7-11 hours of sunlight

TIP TIP TIP TIP4 3

2 1

Prepare for your day by dressing in layers- a jacket, travel/mini umbrella & comfy shoes are a MUST.

Style of dress : Comfy Casual to Business Casual Jeans are ok, and can paired easily with a blouse, sweater, blazer or scarf for alfresco dinner

Packing cubes are a great way to save space and stay organized. Always check your airlines rules for luggage allowance.

If you are extending into Italy- less is better. Save room for clothing you may want to purchase during your trip!

Upload your photos to the

PHONES & ADAPTERS

Download What’sApp from the Google Play Store or APP Store

To access the + symbol press and hold 0 . Country Code is #32

Single emergency number: 112; alternatively: Police 101, Fire 100, Ambulance 100

Dialing a Florence Number

FromoutsideItaly:Dial the international access code (00 for many countries), then Italy's country code (39), followed by the area code 055, and the local number

FromwithinItaly: Dial the area code 055

Single emergency number: 112; alternatively: Police 113, Fire 115, Ambulance 118

U.S. Embassy Brussels Regentlaan 27 Boulevard du Régent, B-1000 Brussels Phone: (32-2) 811-4000

U.S. Consulate General Florence Lungarno Vespucci, 38 50123 Firenze Phone: (+39) 055.266.951

ETIAS UPDATE: No Electronic Travel Authorization is required in Europe: U.S. citizen travelers do not need to obtain an Electronic Travel Authorization or pay a fee prior to entering the Schengen Area or EU. They are in the process of developing a travel authorization system, called ETIAS. Delayed in 2025, It now plans to launch in late 2026.

In Antwerp, you will need a Type C plug adapter to connect your U.S. flat-pin plugs to European round-pin outlets.

What plug adapter do I need for Italy?

Most gadgets guests take to Italy are dual voltage, which means they only need a power adapter. The most common plug types in Italy are C and F, with the possibility of encountering type L. However, if you are visiting Italy, it is suggested that you bring a Type C adapter as this should fit in most outlets with two or three holes.

Plug C has two round pins

Plug F has two round pins with two earth clips on the side

Plug L has three round pins

For gadgets that aren't dual voltage, a power converter (or transformer) becomes essential to adapt to the 220 to 240 volts output. Pay special attention to highpower appliances like hair dryers or styling tools, checking the manufacturer's recommendations to avoid any inconvenience during your stay.

I have utilized both Tessan and Ceptics brand found on Amazon

Power banks under 100Wh are allowed. 100Wh-160Wh require airline approval, while anything over 160Wh is prohibited.

NOTE: You must carry power banks in your hand luggage, not checked baggage, and ensure the capacity (Wh) is clearly labeled on the device. Always verify the specific rules of your airline and the Transportation Security Administration (TSA) before your flight, as policies can change.

Before You Travel

Businesses you may want to notify of your dates:

Financial or Credit Card Company

Insurance Provider

Cell Phone Provider (make sure International phone usage is covered or if you need to add a temporary coverage for your dates)

To do:

Sign up for the STEP Traveler Program https://mytravel.state.gov/s/step

Don’t forget the change!

Convert a small amount to dollars to Euros for tips and daily use with your bank. You will lose money converting back to dollars. You can easily exchange additional funds in airports, train stations & banks so a conservative per day amount is recommended Credit cards are widely accepted

When exploring, free standing public restrooms may require a small fee of ¢.50¢1.00 and either feature turnstyle or have an attendant. Some interiors may be very rustic in appearance to US comparison. They can also be limited in supplies....ie toilet paper, paper towels. These facilities typically marked "WC" or "Bagno Pubblico"

Fanny packs or belt organizers are great to keep your money and important travel items close.

Send your wish list/shopping lists to the Rock Tour Vendors

Our Rock Tour vendor partners work hard to bring the RIGHT items for you to consider Some goods may need time to ship & clear customs Ask about specials they may have for the holidays or will be offering for the trip Remember your purchases grow your RJO dividend dollars It is worthwhile to visit each office Feel free to set an appointment for a personal shopping experience

ROCK TOUR CODE OF CONDUCT

The Retail Jewelers Organization (RJO) is committed to providing a welcoming and inclusive environment for all participants, including attendees, exhibitors, staff, and property employees. This Code of Conduct outlines our expectations for behavior on the trip to ensure a positive and productive experience for everyone involved

EXPECTED BEHAVIOR:

Respect: Treat all participants with respect and consideration, regardless of gender, sexual orientation, race, ethnicity, religion, disability, age, or any other characteristic

Professionalism: Conduct yourself in a professional manner at all times Refrain from disruptive behavior, harassment, or any form of discrimination

Collaboration: Foster an atmosphere of collaboration and mutual support Engage with others in a constructive and respectful manner

Compliance: Adhere to all applicable laws and regulations, as well as the policies and guidelines of RJO and our host properties.

Safety: Prioritize the safety and well-being of yourself and others. Report any concerns or incidents to event staff or security promptly.

PROHIBITED BEHAVIOR:

Harassment: Harassment of any kind, including but not limited to verbal, physical, or sexual harassment, will not be tolerated

Discrimination: Discrimination based on race, gender, sexual orientation, religion, disability, or any other characteristic is strictly prohibited

Disruption: Disruptive behavior, including but not limited to verbal abuse, threats, or physical violence, will not be tolerated

Misconduct: Any form of misconduct, including theft, vandalism, or unauthorized access to restricted areas, is strictly prohibited

Non-Compliance: Failure to comply with this Code of Conduct may result in removal from the event and/or other appropriate consequences REPORTING PROCEDURE:

If you experience or witness any behavior that violates this Code of Conduct, please report it to event hosts immediately. All reports will be handled with discretion and confidentiality.

ENFORCEMENT:

Violations of this Code of Conduct may result in disciplinary action, up to and including removal from the event without refund, banned from all future events and your RJO membership could be in jeopardy Event organizers in conjunction with the RJO Board of Directors reserve the right to take appropriate action to address any behavior that violates this Code of Conduct

CONCLUSION:

Thank you for your cooperation in creating a safe, respectful, and inclusive environment for all participants at the RJO Buying Shows. By adhering to this Code of Conduct, we can ensure a positive and enjoyable experience for everyone.

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