In Technology

DEDICATED SUPPORT FOR THOSE MIGRATING FROM H1 TO VAULTRE!

The migration from H1 to VaultRE is making great progress. We are piloting within seven offices in Australia, and I’m pleased to announce the first New Zealand office was migrated in November. Piloting within New Zealand marks a major milestone in getting VaultRE ready for the Harcourts Network. Bringing the very best features of H1 and combining them with VaultRE, the market leading real estate CRM in Australia and New Zealand will provide the Harcourts Network with world class technology and tools, helping deliver the finest experience in real estate. The pilots continue to provide invaluable feedback, which is being used to improve the training curriculum, the support model, and the migration process making your migration as simple and effortless as possible. The Harcourts Helpdesk, lead by Leonie, are providing their exceptional support to all existing 48 offices currently using VaultRE. When you come across to VaultRE you can be confident that the Harcourts Helpdesk are ready to assist. Harcourts have also invested in a dedicated migration support team who will guide you through your change journey from H1 to VaultRE and provide specialist support for the first six weeks post your migration. The team at VaultRE have developed a Data Migration routine that moves your contacts, listings, contracts, and financial records from H1 to VaultRE. The routine has been proven to greatly assist in getting you up and running and back focused on listing more, selling more, and renting more. The Harcourts migration experience includes: • Harcourts Helpdesk • Dedicated Migration Support Specialist • Automated Data Migration • Extensive high-quality templates • Online Self-Paced Training • Post Migration Support 2022 will be an exceptionally exciting year with the migration phase of the project starting for both Australia and New Zealand. If you have any questions, please feel free to reach out.

Leonard

Donaldson

Chief Information Officer leonard.donaldson@harcourts.net