Global Coffee Report May/June 2024

Page 1

May/June 2024

Setting the standard

Café William President and CEO

Rémi Tremblay on its goal to produce the most sustainable coffee GUATEMALA’S EMIGRATION GAME

Driving forces and action to preserve future coffee SUSTAINABLE SOLUTIONS Companies across the supply chain commit to do more 100-YEARS STRONG

Mahlkönig celebrates a century of innovation

28 Custom-fit cleaning

Cafetto reveals how its tableting process is unlike any other, and why its ‘no one size fits all’ mentality ensures a cleaning product for every coffee machine

31 Innovation for sustainability

The sustainability roadmap that secured Groupe SEB a place in the top 1 per cent of companies worldwide

44 Making headway

Thermoplan on its 50th anniversary and developing the first fully automatic machine to qualify for the WLAC


34 Savour the flavour

How to preserve coffee aromas using Flavourtech’s Integrated Extraction System

36 Brewing up a storm

Global Coffee Platform Brazil explains how chain to harmonise regenerative agriculture

Why coffee farmers are continuing to leave Guatemala, and its impact on the country’s

Eversys reveals how its machines suit the needs of Denmark’s evolving coffee culture

38 Seed to sip

Why UCC Europe’s Total Coffee Solution is the perfect fit for businesses of all sizes

40 Burr and beyond

Cimbali Group discusses the importance of quality grinder burrs and how its brands cater to every market segment agle evolution

Sustainability and technology unite in Victoria Arduino’s smartest and most


46 Partners in roasting

How Alps Coffee refined the art of roasting via a new partnership with IMA Petroncini

48 Bridging the gap

Neumann Kaffee Gruppe’s NKG Verified initiative exemplifies its commitment to sustainability

50 Tailoring sustainable solutions

Volcafe is on a mission to make the coffee industry more responsible and ensure sustainable profitability for its farmers

52 Sustainable problem solving

Syntegon describes how its sustainable packaging solution ensures coffee beans remain fresh


58 A sign of the times

The Specialty Coffee Association undertakes the first major overhaul of its membership program in decades


04 Editor’s note

06 News in brief

54 Marketplace

56 Diary Dashboard

46 17 42 50

To my coffee family

that you can choose your friends but you can’t choose your family, however, for the past 13 years, I couldn’t be more grateful that my global coffee family chose me.

As a young 22-year-old journalist ready to make my mark on the media world, I never imagined I would have a career as an international coffee journalist. I always thought I’d be a news writer or a foreign correspondent, and in an unconventional way, I have done both these things, and more.

When I applied to work for Prime Creative Media, I was denied the editor role of an adventure sports magazine, and instead asked what I knew about coffee, to which I replied, “not much”. I took on a role as a junior journalist, working on Australian coffee trade publication BeanScene, until Global Coffee Report was established in 2011 as a way to further support the growth and evolution of the international coffee community, and the many businesses within it. The publication was in its infancy, and so was I.

I made it my mission to submerge myself in everything and anything to do with coffee, and learn from leaders and experts around me. Coffee quickly became an industry that welcomed me with open arms, and one I have come to adore.

Over the years, I have interviewed thousands of people across the global coffee supply chain, setting my alarm clock almost as many times to connect with various international time zones. I have spoken with growth-driven CEOs, passionate manufacturers and engineers, game-changing scientists and agronomists, and producers who continue to push through the barriers to sustain the world with a product we are all obsessed with.

No matter the location or cultural difference, coffee is the universal language that connects us all. What’s been fascinating to see, is how this understated yet complex agricultural product has become the epicentre of communities, the

gateway to livelihoods, and the foundation of careers for thousands of people.

I’ve been fortunate to see this firsthand: watching Brazilian farmers eagerly anticipate their score in a Cup of Excellence competition, Honduran producers hold my hand with gratitude for bringing awareness to their smallholder family farm, and at the other end of the chain, listening to the tales of elderly baristas who have dedicated their lives to serving espresso in the historical coffee houses of Milan.

I cherish the places I’ve been, the experiences I’ve shared, and the friendships I’ve made along the way. Coffee is the business of people, and above all, it’s the people in this industry I value most.

It’s fair to say my work has become my passion, and coffee has become my family. But just like all families change and extend, so must I, as I begin the next phase of my career as Publisher of Prime Creative Media. I will be responsible for the development of its many industry publications, and extend my family, branch by branch. In doing so, I hand over the honour of Global Coffee Report Editor to a talented writer who will no doubt embrace this wonderful industry as I have.

I want to thank you, dear reader, for your support over the past 13 years. Thank you for believing in the value of print media, trusting me with your articles, and allowing me to share them with care and passion over the past 74 editions of Global Coffee Report I have had the privilege to produce. It has been my honour to be your storyteller.

Coffee is my past, present, and will always remain my future. I take comfort knowing that I now have extended family across the globe, and I look forward to connecting over a coffee together, one day soon. GCR


Christine Clancy


Sarah Baker


Kathryn Lewis


Hayley Ralph


Daz Woolley


Blake Storey


Adele Haywood


Ben Griffiths


Dominic Blewett Photography, Alps Coffee’s Florian Andergassen CONTRIBUTOR

Dominic Morrell


Prime Creative Pty Ltd 379 Docklands Drive, Docklands, Victoria 3008 p: +61 3 9690 8766 f: +61 3 9682 0044


+61 3 9690 8766

Global Coffee Report Magazine is available by subscription from the publisher. The rights of refusal are reserved by the publisher.


All articles submitted for publication become the property of the publisher. The Editor reserves the right to adjust any article to conform with the magazine format.


Global Coffee Report is owned and published by Prime Creative Media. All material in Global Coffee Report Magazine is copyright and no part may be reproduced or copied in any form or by any means (graphic, electronic or mechanical including information and retrieval systems) without written permission of the publisher. The Editor welcomes contributions but reserves the right to accept or reject any material. While every effort has been made to ensure the accuracy of information Prime Creative Media will not accept responsibility for errors or omissions or for any consequences arising from reliance on information published. The opinions expressed in Global Coffee Report are not necessarily the opinions of, or endorsed by the publisher unless otherwise stated.


over coffee

The low height of our Mytico coffee machine encourages your baristas to engage with customers while crafting their perfect coffee beverage. And when it’s easy to connect, additional sales come naturally.

Discover more at

NEWS In brief


Canadian roaster Café William has invested US$47 million in a new facility in Sherbrooke, Quebec, with US$20 million of the total plant dedicated to technologies to improve energy efficiency and eliminate the use of fossil energies. One hundred per cent of the plant itself is powered by renewable energy. The roaster has partnered with Neuhaus Neotec to install the RFB 300, using electricity from hydropower as its heat source instead of natural gas. Café William estimates it will avoid about 730 tonnes of carbon dioxide emissions annually.

See page 10.

Global Coffee Platform Brazil hosted a field day in São Paulo to promote regenerative agriculture practices. The meeting brought together 70 people from 43 institutions, including national and international exporters, co-operatives, associations, class entities, state rural extension bodies, and certification organisers. The interactive field day was targeted at GCP members and partners’ technicians and agronomists.

See page 17.

According to the United Nations International Organization for Migration 2021 report, Guatemala has reported mass labour shortages in the coffee sector, with 353,504 people leaving the country in 2021 alone. This exodus of coffee farmers could have a devastating effect on the country’s economy, as well as the world’s supply of quality coffee. According to non-profit agricultural research organisation World Coffee Research, Guatemala produced 3,441,000 bags of coffee from 2019 to 2021, compared to 3,553,000 bags from 2009 to 2011.

See page 20.

As of December 2023, sustainability initiative NKG Verified is available in 10 countries and has impacted more than 30,000 farmers in Mexico, Honduras, Colombia, Brazil, Peru, India, Vietnam, Indonesia, Kenya, and Uganda. NKG will continue to expand its supply chains, and is currently preparing to establish new NKG Verified supply chains in Costa Rica and Tanzania.

See page 48.

The SCA will introduce a new membership model focused on providing value and connectivity to its growing international community. Its updated member portal will serve as a centralised hub for members to access a wide range of resources, tools, and information tailored to their needs. Going forward, associate membership will be a free tier that lowers the barrier to entry, making it more accessible for individuals and companies to join and explore the benefits of SCA membership.

See page 58.


Cafetto manufactures and distributes more than 30 tablet products. This includes its Tevo Mini and Maxi Espresso Machine Cleaning Tablets to remove coffee oils, grounds, and stains, and improve the taste and aroma of espresso once the machine is cleaned. Cafetto’s objective is to provide an effective cleaning solution that doesn’t lose its efficiency within fast-paced environments, such as a café that requires thorough cleaning in a timely manner.

See page 28.

The ready to drink (RTD) market has been a focal point for Flavourtech for more than two decades. According to Flavourtech Global Sales Manager Paul Ahn, it started in 2000 when a customer requested an automated, continuous, and inline process that would allow the desirable notes of roasted coffee beans to be


transferred from the raw material to the final extract.

See page 34.


After 100 years in business, Mahlkönig is now one of the most recognised in the coffee scene. From its first product has followed some of the world’s most iconic grinders, including the EK43 released in 1990, which many believe marked a pivotal moment in coffee grinding history.

See page 25.

In January 2024, sustainability assessment platform EcoVadis awarded Groupe SEB a Platinum rating, its highest level of recognition which places the company in the top 1 per cent of companies assessed worldwide. According to Groupe SEB, EcoVadis is the most widely used sustainable assessment with over 100,000 companies evaluated across 200 industries and in more than 175 countries.

See page 31.

US$7.7 million

The amount Café William has generated in Fairtrade Premiums for investment in co-operative operations, services to farmers, and community projects.

A selection of Mahlkönig’s original grinders. Image: Hemro.

NKG Verified is our program for traceable and sustainable green coffee supplies. It provides clear and ongoing visibility into supply chains, ensuring that all – to the farm level – comply with specific social, environmental and economic criteria that are confirmed by third-party auditors.

NKG Verified is recognized by the Global Coffee Platform (GCP) as Coffee Sustainability Reference Code equivalent, 2nd party assurance.

Traceable and sustainable green coffee supplies. Today. Tomorrow. Together. Partner with

NEWS In brief

Danish Barista Champion Fritz Storm has experienced the evolution of the Scandinavian coffee industry firsthand. The region produced six of the first seven World Barista Champions, including Storm. However, he felt the knowledge gap between coffee professionals and consumers was widening, which inspired him to establish Coffee by Storm in 2013. See page 36.

While Japanese company UCC launched the first canned coffee product in 1969 and opened its first directly managed coffee plantation in Blue Mountains, Jamaica, in 1981, it wasn’t until 2012 that it established UCC Europe to tap into the continent’s rapidly expanding coffee industry. Over the past 90 years, the company has expanded across the whole value chain ‘from seed to sip’, with a global network of coffee farms, roasteries, and manufacturing plants.

See page 38.

In 2019, Cimbali Group acquired Keber, an Italian manufacturer with 30 years of experience designing, developing, and producing steel burrs. Also taking over its production plant in Dolo, Venice, the acquisition has enabled Cimbali Group to have more control over its equipment parts.

See page 40.

The Black Eagle Maverick espresso machine uses 37 per cent less energy than previous Victoria Arduino models. Improved electronics and Proportional Integral Derivative mean the machine can control the heating elements with greater

For Flavourtech, the RTD market has been a focal point for over two decades. Image: Flavourtech.

speed and efficiency while maintaining a consistent temperature.

See page 42.

Thermoplan has constructed its fifth production plant named unique. Located at its headquarters in Weggis, Switzerland, and spanning almost 14,000 square metres, the plant’s name reflects the company’s openness to embracing new technologies.

See page 44.

IMA Petroncini’s TMR Series is comprised of modular drum roasters, with a capacity to roast from 1000 to 3600 kilograms per hour. The TMR 720 model can roast up to 720 kilograms per batch. It has

been specially designed for industrial productions that require high profitability and repeatability of the roasting process.

See page 46.

Volcafe is currently running more than 70 projects at origin that aim to not only increase farmer profitability but also introduce regenerative farming practices. Coffee cultivation is deeply affected by climate change and these projects intend to combat it by promoting a variety of initiatives, which range from introducing shade trees and promoting income diversity to building solar dryers.


See page 50.

Syntegon has provided valve sealing and application technology for more than 40 years. It first created technology for its own production-line machines for the coffee industry, and progressed to stand-alone application machines that can be integrated into machinery from other companies.

See page 52.

59 per cent

The percentage of Guatemalans living below the poverty line, according to The United States Agency for International Development.

Pia Simran and Phil St-Cyr of Rootree with its new degassing valve applicator. Image: Syntegon.
COVER STORY CAFÉ WILLIAM Image: Dominic Blewett Photography.

Setting the standard

Café William President and CEO Rémi Tremblay on its goal to produce the most sustainable coffee, and why installing an industrial-scale electric roaster is essential to helping achieve its mission.

THERE ARE SOME companies that talk about sustainability like a checklist and others that turn words into action. For Canadian coffee roaster Café William, the term is far from a greenwashing ploy or company value. It’s a way of life.

When, back in 2000, the company reflected on the type of business it wanted to become, it was determined to have a place in the global coffee market, but was adamant it didn’t want to increase its impact on the environment in order to get there.

“We felt that we needed to do something. Over the past couple of years in Canada, we’ve had extreme weather conditions, very high temperatures, and lots of forest fires. Last year in Quebec, the fires burned an area 10 times greater than the average number of hectares burned over the past decade,” Tremblay tells Global Coffee Report.

“We felt a moral obligation [to act], not just because we’re a company that wants to grow. We decided we wanted to reduce the carbon footprint of our operations. We also wanted to have a broader positive impact on our people and improve their [living] conditions. By growing the company, we knew we could have a better impact and involvement in our community, and the countries we buy our coffee from.”

Its first commitment came in the

sustainable sourcing of its coffee. Ninety per cent of branded Café William coffee sold is Fairtrade and organic certified. Tremblay cites the roaster as one of “the most important importers of Fairtrade coffee in Canada” thanks to more than two million kilograms of certified roasted coffee sold in Canada and the United States in 2022.

Since joining Fairtrade in 2000, Café William’s own brand and private label business has generated more than US$7.7 million in Fairtrade Premiums for investment in co-operative operations, services to farmers, and community projects.

Next came a commitment to greener transportation. On 15 December 2023, Café William transported its coffee via a zero-emissions sailboat from Santa Marta in Colombia to Quebec in Canada.

Tremblay admits it was a “crazy idea”, but four containers holding approximately 160,000 pounds or 72,000 kilograms of green coffee was a way to prove windpowered sea transportation is a viable method. The journey took about a month, which Tremblay says is no longer than some traditional cargo shipments that make multiple port stops and spend valuable time loading and offloading containers. He notes it is more expensive than regular container shipment, however, is a price he believes businesses can absorb and should be willing to pay.

This trip “tested the waters”, reducing approximately 50 per cent or one tonne of carbon dioxide emissions compared to Café William’s current cargo shipments. But something “much bigger” is in the works. In addition to having invested in the construction of a cargo sailboat in Costa Rica, Café William will partner with Towt, a French sail cargo company to transport one million kilograms (or 50 containers) of green coffee from Colombia and Central America to Quebec City in the second half of 2024. Tremblay says this mission will see Café William become the first roaster to transport coffee from port to factory, roastery to customer, using practically no fossil fuels.

From this endeavour, Tremblay hopes to make one, if not two, annual sailboat shipments of coffee to demonstrate “this legitimate business model”.

To accompany its sustainable ethos, Café William has invested in green packaging that diverts 8.5 tonnes of plastic from landfill annually. It invested US$47 million in a new facility in Sherbrooke, Quebec, with US$20 million of the total plant dedicated to technologies to improve energy efficiency and eliminate the use of fossil energies. One hundred per cent of the plant itself is powered by renewable energy. And two Tesla Semi electric trucks, due for delivery this year, will also encourage greener ground transport, and reduce


dependence on fossil fuels.

Given that coffee has one of the most important ecological footprints, Tremblay says the next logical step for Café William was to commit to hydroelectricity roasting.

“Our choice to partner with Neuhaus Neotec was made with the confidence that the company wanted to invest and take on the crazy project with us. They convinced

us, and they delivered on their promise,” Tremblay says. “We’re blessed to have found the right partner in Neuhaus Neotec. They did an amazing job.”

After initial trials in December 2023, the Neuhaus Neotec RFB 300 industrial-scale electric roaster, which Tremblay calls “the big monster” due to its size and capacity, was running seamlessly at full capacity

from the end of January. After initial hesitation on how the company would monitor roasting curves, times, and handle heat modulation, his mind was soon put at ease.

The RFB 300 uses electricity from hydropower as its heat source instead of natural gas. It has an hourly output of three to 3.5 tonnes of green coffee, and requires a maximum power supply of one megawatt.

Café William estimates the company will avoid about 730 tonnes of carbon dioxide emissions annually.

“It is a great sense of pride to be roasting with hydroelectricity in Quebec, and producing coffee with a smaller carbon footprint. Nobody does that on a commercial scale,” Tremblay says.

Considered “the world’s first industrialscale roaster”, Tremblay says being first is never easy, but in doing so, he hopes that Café William is setting a new standard for the global coffee industry.

“We invested more than US$2 million before knowing if it would actually work, but my partners and I were optimistic, and our roastery proves it does. It’s performing as well as natural gas. We’re really happy. We turned the gas source off two months

“I think there’s a lot of big players out there that should be inspired to switch to electric roasting. It’s our duty to reduce the usage of fossil fuels, and we’re on our way.”

There’s no going back. Café William

The Neuhaus Neotec RFB 300 roaster uses electricity from hydropower. Image: Café William. Café William invested US$47 million in a new roasting facility in Quebec, with technologies such as an E-burner that helps eliminate the use of fossil energies. Image: Café William.
We really felt like we needed to do something that would make a positive impact
Image: Dominic Blewett Photography.

will now take the time to optimise cycle times and coffee batches to match recipe profiles. The new roaster, described as “solid, sophisticated, and very reliable”, is built to run. It has the potential to operate 24 hours, seven days a week, and given the brand’s growth trajectory and readiness for new business, this may happen sooner rather than later.

“We have room in our facility to add two more roasters. We can double the size of the plant if we want. We have the land. We have the capacity. We have room for growth,” Tremblay says. “We now have the potential to become the biggest roaster in Canada.”

Tremblay believes Café William is in the top five of the country’s largest roasters, with the brand experiencing the most growth in the retail market in 2023.

“We’re still far from the big players, but we’re working hard to get there. We more than doubled the business in five years. I think if we work well, we’ll do that even faster in the next couple of years. We’re exceeding 15 million pounds of roasted coffee on a yearly basis, so I think we can reach 30 to 40 million pounds in the next four to five years,” he says.

Café William, or Café William Spartivento as it was formerly known, was established as a retail brand under the banner of parent company Vittoria Coffee in 1988, before undergoing a name change and brand realignment in 1995, unveiling

what Tremblay describes as “Café William 2.0”. For the past 30 years, Vittoria Coffee has held a stronghold in the Canadian foodservice industry.

Tremblay hopes Café William will one day experience the same growth. It aims to expand the brand throughout Canada, with distribution to 1500 stores already, including five major retailers in Quebec, and Costco outlets nationwide. Tremblay plans to take on the US in 2025, starting with the north-eastern region.

“[The US] is definitely a competitive market. There are many shelves in the grocery stores. Even in Canada, we’re fighting against big players, but we have a unique offering, especially with our Sustainable Series,” Tremblay says.

“From the start, we’ve said we want to create the best blends compared to any other coffee on the shelves in Canada, and I think we’ve been able to do that. We offer sustainable, high-quality coffee at a very competitive price that’s accessible to consumers.”

Tremblay says the majority of its Sustainable Series coffees have the potential to be transported via sailboat from South and Central America, becoming Café William’s most sustainable coffee on the shelf.

This is the ultimate company goal. While it’s not there yet, Tremblay says “we’re pretty close”. On the day of this interview with Global Coffee Report, Café William

had just received notification it had become B Corp certified. Tremblay says this recognition for its high standards of social and environmental performance sets the foundation for the company’s future, and shows the world it is serious about its sustainable efforts.

“We want to build a company that is going to outlast us. Serge Picard, Jonathan Haley (Café William Owners), and I are part of a generation that’s getting older, and we really felt like we needed to do something that would make a positive impact. It’s a big motivator for why we’re in business. Making money is healthy, but it can’t be the only purpose. We’re not just thinking beyond the cup, we’re acting beyond the cup,” Tremblay says.

“If other roasters feel the appeal to follow our tracks and start roasting with electricity, and get rid of fossil fuel, we will be proud of our influence and accomplishment.”

Tremblay credits the initial success of the company to a collaborative effort of Café William’s partners, including Picard. He says respect and teamwork have been an integral part of the company’s growth, as has its agility and entrepreneurial spirit.

“We’re proud of what we’ve accomplished and the product we’ve created. I’m confident in the capacity of our team, and that we can deliver on the goals we set out to achieve,” Tremblay says. “This is just the start.” GCR

Café William has invested in green packaging that diverts 8.5 tonnes of plastic from landfill annually. Image: Café William.



Experience the unparalleled versatility and exceptional benefits of our Black&White4 fully automatic coffee machines:

• Perfect milk foam every time

• Innovative modular system

• Customizable features to suit your preferences

• Intuitive interface for simple operation

• Effortless cleaning for maximum convenience

• ThermoplanConnect for digital excellence

Elevate your coffee experience with the Black&White4 Family and discover a new standard of perfection!

We create outstanding coffee experiences for the most dynamic businesses in foodservice, hospitality and retail.

working in partnership with our customers, blending global reach with local expertise, we tailor unique coffee solutions that increase satisfaction and drive sales.

Focus on the field


Coffee Platform Brazil

technical consultants Eduardo Sampaio and Eduardo Matavelli explain how it aims to harmonise the concepts and practices of regenerative agriculture.

THE IMPACT of climate change and the global cost of living crisis is threatening the future of coffee farming. In order to protect coffee –and those who produce it – Global Coffee Platform (GCP) says it’s time to rethink the system by implementing regenerative agriculture.

“Currently, we are trying to combine the chemical, biological, and physical aspects of regenerative agriculture in a way that producers can understand, adopt, and implement, and in turn increase soil and yield performance,” says Eduardo Sampaio, GCP Brazil Technical Consultant.

These aspects of regenerative agriculture prioritise soil management, biodiversity, ecosystem services, and economic resilience in order to mitigate climate change and build resilient livelihoods and prosperous farmers.

In order to harmonise the concepts of regenerative agriculture, GCP Brazil is working with its governance system and other stakeholders in the supply chain, including GCP members, partners, certifications, coffee entities, rural extension services, technicians, and research bodies. The process began with the Brazil Working Group (BWG), a technical group that discusses and proposes solutions within the governance. The goal is to evolve

conventional agriculture, focusing on the reduction of water use and other inputs, and prevention of land degradation to improve soil, biodiversity, climate resilience, and water resources while making farming more productive and profitable.

“GCP is active on the ground through national platforms in six producing countries, and many have identified that their production systems need to be reconsidered or intensified. This is due to the lack of enabling environments, as well as access to technical systems or long-term commercial relationships,” Sampaio says.

GCP, a multi-stakeholder membership association, is dedicated to advancing farmer livelihoods, and creating a thriving coffee sector for generations to come. It aims to act collectively on local priorities and critical issues, scale local sustainability programs, and grow the global market for sustainable coffee.

Practice makes perfect Sampaio says in order to generate sustainable production results in Brazil, a more moderated approach to farming is needed compared to what has been implemented over the past 50 years.

“We need to intensify efforts to deepen the root systems of the coffee trees and improve soil fertility to combat climate

change. The rational use of nitrogen, administration of micro-organisms, and integrated pest management are additional ways we can improve agricultural practices. This is what GCP Brazil is focused on promoting,” he says.

According to GCP Brazil, regenerative practices such as good soil coverage and crop integration are key factors of profitability for maximum production and increased living income for farmers. Integrating other crops and trees in coffee farms creates a micro-climate that increases biodiversity, enriches soils, reduces erosion and water pollution, and improves carbon storage. Improved soil health, cultivating crops intercropped with coffee, such as banana, avocado, and beekeeping, also bring social benefits through increased productivity and income.

“Supporting growers through a sustainable environment (technical assistance, technology, credit, growers’ organisation, logistics, and market access) is crucial to preserve and promote resilient crops with adaptation capabilities and high productivity,” says Sampaio.

In 2023, GCP Brazil launched the Living Income Study in Brazilian Coffee Production as part of its Collective Action Initiative on Social Well-Being. The study demonstrated growers of different sizes and

Images: Global Coffee Platform. The regenerative agriculture field day took place in February in São Paolo, Brazil.

regions in Brazil were able to reach a living income from coffee growing.

“The findings show that once growers have access to an enabling environment, they are able to earn a living income. These conclusions, however, cannot be extrapolated to all coffee growers in Brazil, as the study concentrated on a specific population in the main producing coffee regions,” Sampaio says.

GCP Brazil is using the study findings to focus on increasing climate resilience, incorporating sustainable regenerative agriculture practices among growers to decrease the impact of climate change. The organisation is also using the findings to address the enabling environment in regions where it is not yet developed, or where it does not reach most growers.

“Through the focused collective action of GCP members and the initiative partners, we are able to provide the coffee sector with critical viable learnings and insights on living income as milestone towards farmer prosperity, while at the same time ensuring sustainable practices for coffee production,” says Sampaio.

Hands-on experience

Prioritising regenerative agriculture knowledge-sharing and training across Brazil’s coffee production chain is a meaningful step towards GCP’s goal to advance farmer prosperity.

This was the motivation behind the field day that took place on 21 February at APROD, the Association of Mountain Coffee Producers of Divinolândia in São Paulo. Here, members and partners undertook a hands-on session in regenerative agriculture practices, promoting best practice and sector alignment.

“The event focused on the experiences of small farmers in the region who have

embraced regenerative agriculture as a transformative approach. Technical lectures and stimulating discussions provided a comprehensive and inspiring landscape for all attendees,” Sampaio says.

During the field day, attendees had the opportunity to talk to family producers about the opportunities and challenges they face. This was complemented with technical lectures by experts and a round table discussion on how to increase the number of producers adopting regenerative agriculture practices effectively. Teotonio Soares de Carvalho from the Federal University of Lavras, commonly known as UFLA, and Guilherme Chaer of the Brazilian Agricultural Research

Corporation, known as Embrapa, led the discussion panel.

The meeting brought together 70 people from 43 institutions, including national and international exporters, cooperatives, associations, class entities, state rural extension bodies, and certification organisers. The interactive field day was targeted at GCP members and partners’ technicians and agronomists that are new to the concept.

“GCP member organisations and institutions already working on regenerative agriculture, or those that have included it in their strategies, also participated in the knowledge sharing and alignment of best practices on the topic,” says Sampaio.

United in the belief that coffee sustainability is a shared responsibility, GCP members and GCP’s Network of Country Platforms, including Brazil, are working together to achieve transformational change in prosperity for one million coffee farmers by 2030. The field day forms part of GCP Brazil’s harmonising efforts for coffee sustainability in the sector, which will contribute to GCP’s 2030 goal.

Eduardo Matavelli, Technical Coordinator of GCP Brazil, says regenerative agriculture is a topic that needs to be discussed more frequently with rural producers.

“GCP Brazil prioritising this topic in alignment with various actors in the coffee production chain is fantastic, because it enables everyone’s involvement and gives strength to the actions we develop. It also promotes broad involvement and leads to more robust actions in GCP’s 2030 goal,” says Matavelli.

Matavelli says Brazilian coffee grower Daniela Bertolin presents an example of a producer who uses regenerative agriculture solutions for small mountain farmers, where the difficulty of farming is greater due to the growing conditions and high cost.

“I truly believe if all key players, including coffee farmers, organisations, governments, coffee traders, roasters, and consumers work together, we can achieve our common vision of a sustainable and more regenerative coffee sector,” he says.

Onwards and upwards

The last of the four meetings to harmonise the concepts of regenerative agriculture was held on 4 April in Campinas, São Paolo. During the meeting, GCP

The field day featured technical lectures and round table discussions about regenerative agriculture. Daniela Bertolin is a Brazilian coffee grower.

Brazil steered participants through seven fundamental elements and practices of the implementation of regenerative agriculture. At each step of the process, technical experts on the subject were invited to contribute with their knowledge.

“We have also compiled knowledge on, and various proposals of, regenerative agriculture from different entities and organisations,” Matavelli says.

The collective concept for regenerative agriculture will be presented to the National Advisory Board (strategic body of GCP Brazil’s governance) for validation.

Matavelli says the next steps are to closely monitor the implementation of these agricultural practices through demonstrations that consider multiple realities on the ground. These will be installed in different coffee regions of Brazil. He says the idea is for these units to serve as models for other coffee producers to learn and replicate the practices.

“We also have an application called CSC App for monitoring indicators of regenerative agriculture and agricultural practices being implemented by growers

in the field, which is available to GCP members,” says Matavelli.

Despite the success of the field days and workshops, Matavelli says farmer prosperity is a journey that can’t be undertaken alone.

“To this end, we invite all stakeholders to continue supporting us in GCP’s 2030 goal as we accelerate ambitions and aim to create a long-lasting impact on the coffee value chain,” he says. GCR

The field day brought together 70 people from 43 institutions, including national and international exporters.

The emigration game


coffee farmers have been emigrating for decades in search of a better life outside the country. GCR examines the roots of the issue, and what can be done to preserve the country’s future coffee production.

OVER THE PAST DECADE, the Guatemalan coffee industry has had to navigate a series of devastating hurdles. From the catastrophic outbreak of coffee leaf rust (Hemileia Vastatrix) in 2016 which saw smallholder farmers on average lose 71 per cent of their crop according to a study by the University of Maryland*, to the COVID-19 pandemic which caused great disruption to the global coffee supply chain, these monumental challenges left many of the country’s coffee farmers without an income.

Some of these farmers simply gave up the profession and left the country in search of a better life, escalating what was already a huge emigration issue in South America’s coffee-growing nations. According to a 2021 report by the United Nations International Organization for Migration, Guatemala has reported mass labour

shortages in the coffee sector, with 353,504 people leaving the country in 2021 alone.

Another factor contributing to the issue is a lack of adequate financial support for the country’s agricultural industry. The United States Agency for International Development reports that 59 per cent of Guatemalans live below the poverty line, and 77 per cent of this population sector intends to migrate in search of economic opportunity.

This mass exodus of coffee farmers could have a devastating effect on the country’s economy, as well as the world’s supply of coffee. According to non-profit agricultural research organisation World Coffee Research, Guatemala produced 3,441,000 bags of coffee from 2019 to 2021, compared to 3,553,000 bags from 2009 to 2011.

Juan Pablo Cassasco de Groote works with the U.S. Embassy in Guatemala

as an immigration expert. He says the migration crisis is worsening as the country experiences an increase of legal and illegal emigration.

“Guatemalan workers are highly regarded as reliable workers in the United States, therefore are drawn to better working conditions, even under perilous conditions towards the north,” says Cassasco de Groote.

“There have been a number of systemic issues in Guatemala, including a lack of rule of law, constant corruption, and a lack of proper education, that have led to a vicious cycle for society.”

This cycle, according to him, is the reason Guatemala receives less foreign investment compared to neighbouring countries. He adds that Guatemala could have great potential as an exporter of goods if given the right opportunity to succeed.

353,504 people emigrated from Guatemala in 2021. Image: Lucy.Brown/Shutterstock.

“Guatemala is an agricultural country with agricultural tradition,” he says. “It is rich in natural resources, and it has a hard-working population that is driven to obtain better opportunities.”

Despite this, Cassasco de Groote says there is reason for hope in solving these issues. Bernardo Arévalo assumed the Guatemalan presidency in January 2024, which Cassasco de Groote says could signal the end of corruption in the country.

“Change must come from inside the country before we can accept foreign help,” he says. “As a society, we need to come together and agree on a common group to develop our economy in order to reduce emigration.”

Building from within World Neighbors, a US-based international development organisation committed to promoting financial literacy to underdeveloped regions around the world, has worked with Guatemalan farmers since the 1980s.

“We are under pressure to convince these farmers that they can, in fact, make it on

their own,” says World Neighbors CEO Kate Schecter.

“We’re looking to get each farmer to be self-sufficient to the point where they don’t even need us anymore. We don’t bring donations, goods, or equipment, but instead we help them raise money in their own communities.”

Part of World Neighbors’ work in Guatemala is encouraging coffee farmers to diversify their crops.

“We’ve seen that coffee growers don’t want to be totally dependent on coffee,”

Schecter says. “These other crops can be either for personal consumption or for sale, for example chickens are a small and profitable business.”

Beyond the farm, Schecter says it’s important to consider living quality when convincing farmers to stay.

“Some of the communities we work in are not on the grid for water or electricity, so we make sure our farmers have access to these necessities,” she says. “A lot of farmers who stay in their communities do so because they have nice homes that they’ve invested in, with clean water and working stoves for cooking.”

Farmers are able to afford such necessities through a series of financial programs that World Neighbors has implemented in the community.

“We have created savings and credit groups, where we teach the farmers how to best manage their money,” Schecter says.

“The farmers who end up saving and starting small businesses eventually become the ones that train and teach new members of the groups to impart some of this knowledge. What we’ve seen in Guatemala is that some farmers are saving up so much money that they need to form a community bank or a cooperative.”

Empowering female farmers

While World Neighbors has seen noticeable improvement among the Guatemalan farming community, the migration issue hasn’t gone away, particularly among men looking to pursue a better lifestyle.

“This is why we are focused on empowering women to make money from farming,” she says. “Guatemala is still a very traditional society, and women do not have much political power, and

Olga Marina, a Guatemalan coffee farmer, says it is essential to raise financial awareness among farming families. Image: World Neighbors.

they are often the ones left behind in the poorer communities.”

One female farmer working to make a difference is Olga Marina. Her farm, based in Chucte Centro in the municipality of Olopa, Chiquimula, primarily grows coffee of the Anacafé 14 variety, but has expanded to include a smaller domestic garden to grow vegetables for her family. World Neighbors has helped Marina by providing training, seeds for coffee seedlings, and compost bins to ensure the farm remains self-sufficient moving forward.

Marina thinks the migration issue comes down to the lack of benefits some farmers believe they are entitled to, particularly in regard to their coffee crops.

“Some have as little as one cuerda (0.1 hectare) of land dedicated to coffee, while the largest small farmers have up to 10 cuerdas (one hectare),” she says. “Coffee crop production can vary considerably from year to year, which means income is not constant, and harvest only comes once a year.”

Marina adds the work of World Neighbors is crucial in providing financial education to the local community in order

to incentivise farmers to stay in Guatemala.

“It is essential to raise financial awareness among families and to create local job opportunities,” she says. “Support for technical assistance, access to funding, training in sustainable agriculture practices, and access to water and sanitation are all required to create the conditions for wellbeing and prosperity in communities.”

According to Marina, smallholder farmers rely heavily on the success of each harvesting period to stay afloat. However, the wages coffee farmers receive for each harvest is approximately US$8 per quintal (100 kilograms), making it difficult for them to cover family expenses let alone reinvest in their farms.

“Farmers cannot afford to cover the whole coffee production process,” says Marina. “For some, the only option is to turn to large high-interest loans from local lenders.”

Marina says labour shortages have become a primary concern for larger farms, with farmers having to pay higher wages in order to secure workers.

“This situation also creates internal migration, bringing farmers from other regions or even neighbouring countries

such as Honduras or El Salvador,” she says. While Marina understands the issues many local farmers face, she has made the decision to remain in Guatemala and continue to farm coffee. She has learned from the experiences of others that the grass is not always greener outside of the country, especially for struggling farmers.

“I have witnessed the difficulties faced by those who emigrate to the United States, especially when it comes to the wellbeing of their children,” she says.

Because of this, Marina has stayed committed to providing her children with a proper education in Guatemala.

“My eldest daughter is studying to become an accountant, and my second daughter is progressing in her primary education. It is important for me to be with them to support their educational journey and help achieve their goals and aspirations,” she says.

Marina suggests awards for coffee producing from large roasters should be focused on smaller coffee farmers, as she says they might otherwise become disenfranchised to commit to coffee.

“Often, awards and prizes are left in

Guatemala has reported mass labour shortages in the coffee sector, according to the United Nations. Image: Fairtrade.

the hands of intermediaries, who enjoy it for themselves, depriving us of our merit and benefits,” she says. “It would be very valuable for roasters to consider implementing programs such as insurance for coffee producers, which would help us mitigate the negative impacts of climate change and ensure the stability of our farms.”

A fair price

Marina is not the only Guatemalan local aware of the lack of assistance.

Asociación de Cooperación al Desarrollo Integral de Huehuetenango (Acodihue) was founded in 1996 with the support of the Guatemalan government and the European Union. Its mission is to provide assistance and services to producers to help maintain quality coffee while developing social and economic programs that benefit farmers and their communities.

Acodihue Co-director Felix Camposeco has been a part of the coffee industry his whole life. His parents were coffee producers, and he has worked with Acodihue for over a decade. Camposeco

“Often, people think of Fairtrade as an organisation that keeps and maintains a certain minimum price, but for small producers it’s a way of life,” he says.

He adds that most coffee farms in the

country are Fairtrade certified, which has proven to be a disadvantage in the global market. Fairtrade products often cost more because they have a minimum price that helps farmers cover production costs.

“A lot of companies are looking for coffee that is of poorer quality which can be sold at a lower cost,” he says.

Camposeco says it is crucial for coffee roasters to consider their product beyond the profit. He urges others to look at the “black drink of energy” as a representation of an entire community of hardworking people.

“Behind that cup of coffee, there’s a family getting up at 6am every morning and putting in a lot of effort to make their crops sustainable,” he says.

“They are dedicating their lives to uphold the country’s coffee culture and to give you that boost of energy in the morning. We need to have these people producing coffee, because if they don’t, they might have to abandon the crop altogether.” GCR

* The impact of coffee leaf rust on migration by smallholder coffee farmers in Guatemala. (Dupre et al, 2022). Do you need a flexible, automated & Aroma Recovery - Brewing - Concentration continuous processing line to handle LEARN MORE about our technologies both RTD Tea & Coffee? THE INTEgRATED ExTRACTION SySTEM (IES) The solution is:
Acodihue Co-director Felix Camposeco. Image: Coordinadora de Comunicación Estratégica.

At Volcafe, we work across green coffee value chains, forging strong relationships with coffee growers through trade and technical support, running processing plants and facilities, and handling transport logistics.

We hold a key position in the global coffee supply chain linking farmers in the field with roasters in the market. We’ve earned a reputation as a go-to partner for sustainability projects that deliver on-the-ground impacts while also achieving the aims of our customers.

We understand our role in responsible sourcing and are actively driving change in our industry. We work with internationally recognised standards – including our own Volcafe RS Standard – to offer a wide range of responsibly sourced coffees.

Working with over 45,000 farmers in 11 coffee origin countries, our farmer support programme Volcafe Way provides training, guidance, and support to help coffee growers build sustainable profitability and a better future at their farms.


100 years of innovation

Mahlkönig has a history of producing some of the industry’s most iconic grinders. To mark its centenary, CEO Dr Marcel Lehmann looks back on the brand’s milestone moments and ahead to its bright future.

IN 1924, the bustling harbour city of Hamburg, Germany, was one of the world’s busiest commerce hubs, trading luxury goods such as wine, tobacco, carpets, and tea. Among its most popular imports was coffee, which arrived from producers around the globe to be processed and roasted in the city. It was during this formative moment of the burgeoning European coffee scene that Mahlkönig was born, first as Stawert Mühlenbau GmbH & Co. KG.

On 13 December that year, Mahlkönig was registered officially as a trademark and embarked on its mission ‘to elevate the coffee experience through uncompromising quality and innovation’. Unlike many other grinder manufacturers that were established in the early 20th century, it made grinders for the food industry from day one, quickly becoming a trusted name.

Fast-forward 100 years and the brand is now one of the most recognised in the coffee scene. From Mahlkönig’s first products has followed some of the world’s most iconic grinders, including the EK43, released in 1990, which many believe marked a pivotal moment in coffee grinding history.

Dr Marcel Lehmann, CEO of Hemro Group, of which Mahlkönig is a flagship brand, is extremely proud of how far it has come since its humble origins in Hamburg.

“We are a global team of innovators and coffee lovers, with colleagues coming from

all around the world with expertise in research, technology, product development, purchasing, production, marketing, and sales. It’s this diversity that enables us to develop and build the best coffee grinder for every field of application,” says Lehmann.

“Mahlkönig grinders have become epochal, they have their own fanbase. Sometimes it staggers me that almost 200,000 people choose to follow our brand on Instagram to see pictures of grinders. People in this industry are so passionate about their craft.”

This success didn’t happen overnight, of course. Years of innovation and industrychanging products have paved the way for international stardom.

“Mahlkönig has always been about innovation. When its first grinders were launched in the 1920s, the brand was ahead of its time and laid the foundations for the EK 0 W1 BN in the 1950s, and then all the other Mahlkönig grinders that have continued to spearhead advancement in the industry,” he says.

Arguably one of its biggest milestones was the release of the EK43, which is now the world’s most sold professional coffee grinder. While it was celebrated by baristas for its advanced accuracy when preparing filter coffee, it wasn’t until Matt Perger used the grinder in his routine at the 2013 World Barista Championship that its popularity for crafting espresso skyrocketed and it

became a must-have item in coffee shops around the world.

According to Lehmann, by this point Mahlkönig was already playing a pivotal role in the specialty coffee scene through its sponsorship of the World Barista Championship (from 2009 to 2021) and its

Images: Hemro Group. An exhibition of Mahlkönig products in Cologne in the early 1960s. Dr Marcel Lehmann at the 100 year anniversary dinner in Shanghai.

As tastes evolved and technology advanced, the company adapted, continuously pushing the boundaries of what was possible in coffee grinding.

“You can see throughout the product launches over the years that our goal has always been on convenience, making it easier for the barista to create the perfect cup of coffee,” he says.

Alongside convenience, Mahlkönig has also focused on precision and reliability. Every grinder goes through rigorous grinding testing and systematic particlesize analyses before it leaves the Mahlkönig factory to ensure every single machine is up to scratch.

Much of the company’s success is attributed to its team of industry experts, who have always strived for innovation in the sector and have built a brand baristas know and trust.

“Mahlkönig stands for reliability and trust, and our team embody this. We have colleagues in our factory in Hamburg celebrating their fortieth anniversary at the company this year,” says Lehmann.

“It is this reliable and dedicated team that we value the most at Mahlkönig. We appreciate this strong commitment of all our colleagues as the most precious source of inspiration and strong basis for continued success.”

Lehmann believes the brand is now firmly in its technological era, in which research and design advances are focused on streamlining workflow, keeping quality consistent, and utilising smart systems.

“We are now transforming our products from being standalone coffee grinders to integrated products, which help baristas

One of Mahlkönig’s first colour advertisements. An exhibition of grinder products in Hamburg.

ease workflow by connecting the grinder  to the coffee machine. For example, this means if there is something outside of range  on the grinder, the user will now be able to see that on the dashboard,” he says.

Rather than being hindered by its heritage, Mahlkönig leverages its legacy and reputation while embracing modernisation. Many of its workforce at its factories and headquarters in Europe have been with the company for decades, passing down their wisdom to new recruits.

“Mahlkönig may have been around for a century, but we manage Hemro Group like it’s a start up. Alongside our experienced team we welcome young people who are often full of novel ideas, and we love working with baristas who are usually younger. We’re not afraid of trying new things. We are ambitious to change,” say Lehmann.

The EK Omnia, the brand’s new release, encapsulates its innovative outlook. Inspired by the EK43, the new grinder is the company’s latest leap in coffee grinding innovation, combining leading technology with the quality and consistency the EK is known and loved for.

the next level,” he says.

To mark the milestone anniversary, Lehmann and the Mahlkönig team invited industry friends to celebrate at the Mahlkönig 100 Year Event at the Specialty Coffee Expo in Chicago in April. The celebration featured a gallery of images from the company’s 100-year history, as well as live music and drinks.

“As we celebrate our 100th anniversary, we honour the countless individuals who

our dedicated employees to our loyal customers, partners, and everyone in the coffee scene and beyond who love our products,” says Lehmann.

“Together, we have built a legacy that already spans 100 years, rooted in a shared passion for exceptional coffee.” GCR

For more information, visit

IMA COFFEE HUB POD PACKAGING CAPSULE PACKAGING VFFS PACKAGING GRINDING DEGASSING SYSTEMS CARTONING END OF LINE SOLUTIONS ROASTING GREEN COFFEE RECEPTION HANDLING AND CONVEYING GREEN COFFEE STORAGING AND DOSING GREEN COFFEE CLEANING AND SORTING IMA Coffee Hub is the one-stop supplier delivering comprehensive experience, technology and reliability from beans reception to end of line, matching all the most demanding process, packaging and service requirements with regard to coffee production. The Coffee Plant you dream of.
Coffee you want,
Process you need, the Packaging you desire, the Service you wish for.
The Mahlkönig factory in Hamburg in 1958.

Custom-fit cleaning

Cafetto explains why its tableting process is unlike any other and how its ‘no one size fits all’ mentality ensures it has a cleaning product suited for every coffee machine.

LIKE MOST high-volume machinery, coffee equipment requires frequent cleaning to perform at its best. To help café owners and baristas keep on top of this, global cleaning specialist Cafetto has developed an extensive tablet range which covers traditional machines, automatic machines, and milk-system cleaning.

“Cafetto manufactures and distributes over 30 tablet products, such as our Tevo Mini and Maxi Espresso Machine Cleaning Tablets, to remove coffee oils, grounds and stains, and improve the taste and aroma of espresso once the machine is cleaned,” says Cafetto Research and Development Manager Daniel Knowles.

“Our tablets span a variety of shapes, diameters, and weights. The different varieties are specifically suited to the application, machine type, and cleaning purpose.”

Cafetto’s objective is to provide an effective cleaning solution that doesn’t lose its efficacy within fast-paced environments, such as a café that requires thorough cleaning in a timely manner.

“We wanted to provide a sustainable solution, so we created low-water content products that reduce transport emissions due to the reduced weight. These products

also had to be applicable across many machines and environments,” Knowles says.

“The solution was pre-weighed, preportioned tablets, with simple instructions for use that cater to all user-experience levels. Each product comes with straightforward instructions and easyto-follow pictograms, so all the customer needs to do to use the right tablet on the right machine to create the right results.”

Despite the tablets’ ease of use, Knowles says the science behind them is quite complex.

“Essentially, they’re a blend of minerals, biodegradable detergents, and binders, with the ratios of these ingredients depending on the final application of the cleaning. Tablets are made by compressing a powder under large amounts of force to cause the specialised particles to fracture and mechanically interlock with one another. This mechanism helps provide the tablets’ dissolution characteristics,” he says.

According to Cafetto, the dissolution time in the cleaning cycle is an important factor to ensure it removes built-up coffee oils and residue.

“Cleaning cycles can vary in length, and the dissolution profile is modelled to this. If the cleaning cycle is short, the tablet

must dissolve quickly to allow the cleaning actives to function correctly. On a longer cleaning cycle, the dissolution period can release the cleaning actives over time. This comes down to a tailored dissolution profile for the tablet, effervescence, and disintegration-based dissolution,” says Knowles.

“For example, Cafetto’s S15 Espresso Machine Cleaning Tablets are formulated to dissolve in automatic cleaning cycles to provide optimal cleaning performance.”

According to Knowles, Cafetto’s unique tablet formulation is inspired by pharmaceutical and homecare technologies.

“It’s a cross-pollination of industry technologies,” he says. “We are very specific about what we do, with a ‘no one size fits all’ mentality. Each of our tablet products is made to respect the unique needs and complexities of each machine type.”

The tablet manufacturing process is finalised by sealing the products in plastic jars or blister packaging.

“The rationale behind the blister packs is to provide a cleaning experience that’s completely touch free, along with the peace of mind that the product is protected in tamper-proof packaging. It’s designed to

Images: Cafetto. Cafetto’s Tevo Mini and Maxi Tablets aim to improve the taste and aroma of espresso.

make the cleaning process even easier from start to finish,” Knowles says.

Knowles says being a trusted brand and significant contributor to the global coffee industry has allowed Cafetto to share its knowledge on the importance of cleaning products in the production of excellent coffee.

“We want our customers to have faith in what Cafetto does and know we maintain close communication and reputable service to support our customers’ journey with us,” Knowles says.

“We are always looking ahead for ways to support our growth. That’s just part of Cafetto’s DNA, and our commitment to the industry that has supported us in return for many years.”

The Cafetto team is committed to continuous improvements and solutions as it grows. Knowles says he has confidence in its plans and processes to tackle whatever comes next.

the stigma that these types of products are more expensive and less effective than their traditional counterparts.

“We will always monitor and act promptly on any discrepancies to control what we can deliver to customers and distributors. We’re currently focused on adding to our sustainable business practices and making

“Cafetto has always been environmentally conscious. We decided very early in the business’ life to not only produce traditional products but also include an organic range,” Knowles says.

market trends, then find a way to deliver. Doing so has led to successful product development, improvements, and longlasting relationships.” GCR

For more information, visit
The next step in our history of innovation and design. DISCOVER the Black Eagle Maverick at the new Victoria Arduino Experience Lab in Melbourne Follow us on
Cafetto’s S15 Tablets are formulated to dissolve in automatic cleaning cycles to provide optimal cleaning performance.


Fully electric roasting on large scale production isn’t a vision anymore. In 2024 we have brought the world’s first large scaled electric RFB roaster with a capacity of 3 ton/h successfully into operation. And the well-known flexibility of RFB roasting technology has not been compromised. However, you do not necessarily have to choose one technology. The hybrid technology from Neuhaus Neotec allows both gas and electric operation and can therefore be individually adapted to your local conditions. So choose the optimum solution for you and we will deliver it.


Innovation for sustainability

Sustainability Manager Ayca Ozol explains how Groupe SEB’s professional coffee machine unit is committed to creating a more sustainable future.

IN NOVEMBER 2023, sustainability assessment platform EcoVadis awarded Groupe SEB a Platinum rating, its highest level of recognition which places it in the top 1 per cent of companies assessed worldwide.

“Since it is the most widely used sustainable assessment with over 100,000 companies evaluated across 200 industries and in more than 175 countries, it is a very important accomplishment for us,” says Groupe SEB Professional BU Sustainability Manager Ayca Ozol.

For Groupe SEB, this recognition comes from a series of initiatives that have taken place within the company. Its professional coffee machine unit, which includes brands WMF, Schaerer, Curtis, and La San Marco, continuously evolves its operations to ensure sustainability is a vital component.

“We design our products to be part of the circular economy to contribute to carbon neutrality,” says Ozol. “We prioritise quality to extend the life of our products and promote the use of recycled materials and recycling.

“Additionally, we formulate eco roadmaps

to control the greenhouse gas (GHG) emissions across our whole value chain.”

This includes use of eco design, eco manufacturing, and eco logistics to contribute carbon neutrality in every phase of the products’ lifecycles.

Ozol says the professional coffee machines across the portfolio adhere to Groupe SEB’s sustainability framework.

“All our sustainability efforts are anchored in the Group’s comprehensive roadmap, which is formulated in accordance with the most demanding international standards,” she says. This includes the Global Compact, Carbon Disclosure Project, the Science Based Targets initiative (SBTi), and Ecovadis.

The company prioritises two main factors when assessing the lifespan of its products: quality and repairability. These characteristics are considered when new machines from the Group’s coffee brands WMF Professional Coffee Machines, Schaerer, and Curtis are designed and constructed at its plants in Geislingen in Germany, Zuchwil in Switzerland, and Montebello in California, United States.

“Every single machine undergoes an

extensive quality assurance process at every stage of development and production before leaving the factory with a 100 per cent final inspection, which even extends to detailed data analysis after delivery to customers,” says Ozol.

“We also ensure the quality of our stainless-steel components by producing the vast majority of our sheet metals and grinding discs in our plant in Geislingen. This robust management plays an essential part in the longevity of the machines and the quality of the coffee that our customers can offer.”

Ozol says Groupe SEB’s professional coffee machines are at the cutting edge of innovation, not only in finding new ways to create high-quality beverages, but also in ensuring its partners are supported in sustainable practices.

“Milk, coffee, and water are not only the most important ingredients of a coffee, they also account for the lion’s share of the carbon emissions of an average recipe alongside the energy use of preparation,” she says. “We are committed to developing innovative technologies

Images: Groupe SEB. Groupe SEB was awarded the highest possible rating from EcoVadis.

that help our customers use our machines more efficiently.”

These new innovations are focused on the heating, boiler insulation, and cleaning processes within the machines, with each element designed to minimise milk, coffee, and water waste. Among these innovations are the WMF Dynamic Milk and Schaerer Best Foam systems.

“These systems, together with the WMF 2-Milk-Solution and Schaerer Twin Milk, allow the same machine to offer different milk alternatives, which facilitates the use of plant-based milk,” says Ozol. “The Best Foam and Dynamic Milk systems allow this key ingredient to be frothed in line with the highest taste and texture expectations, while using air to increase milk yield.

“Machines from WMF and Schaerer also integrate patented technology which ensures constant monitoring of the brewing process and the amount of coffee grounds to maintain consistent taste, and therefore increase the efficient use of coffee.”

To increase boiler efficiency, users of WMF and Schaerer machines can select Eco Mode, which reduces the boiler’s temperature.

“This mode is especially useful for machines that are only used during peak times and then remain in standby mode for longer periods, with tailored timing choices available for the highest possible energy savings,” says Ozol.

WMF and Schaerer machines also include fully automatic cleaning systems through the WMF AutoClean and Schaerer ProCare.

“Both systems guarantee the highest standards of hygiene, but also keep an eye on the consumption of cleaning agents, energy, and water,” she says.

Groupe SEB Professional Coffee Machine Unit also designs recyclable products by prioritising sustainable materials while emphasising easy disassembly. For example, around 39 per cent of the materials used in the WMF 1500 S+ automatic coffee machine are recycled, based on figures

from a university-run sustainability management survey.

“At the end of the product life cycle, 89 per cent of the materials used can be directly reintegrated into the recycling process, according to calculations done by our recycling partner in Germany,” says Ozol.

“Our goal is to establish a uniformly defined recycling process for all our professional coffee machine brands around the world, which will increase our recycling rate in the coming years.”

To address repairability, the professional unit involves its in-house service teams from the very beginning of the development process, when they are taught how to best inspect, replace, and repair each machine.

“Service portfolio and product care systems help extend product lifespan, with reasonably priced spare parts available for eight years after the last serial production,” Ozol says. “A significant network of trained repairers ensures strong regional coverage for service availability.”

The WMF 2-Milk-Solution allows the same machine to offer different milk alternatives.

For professional coffee machines` international service network, which includes own service technicians across its 11 subsidiaries, as well as certified service partners worldwide, the company has introduced a range of digital tools. These aim to reduce both the total cost of ownership for customers, as well as the carbon footprint by minimising physical visits where possible and enhancing their efficiency when they do occur.

“The wide range of digital service tools includes remote service desktops, service monitoring, and remote software updates aiming to resolve service calls remotely whenever possible,” says Ozol. “Route optimisation using an AI dispatch engine will help ensure the most efficient technician schedules whenever an on-site customer visit is required.”

Ozol says its Van Stock Optimisation is another strategic approach in these efforts. This involves algorithm-based stock analysis for technicians’ vans to ensure the availability of spare parts and to minimise the numbers of second on-site visits.

new sustainability goals for 2024 to 2030, which will be made public in May.

“This approach also makes it possible to use smaller vans with a lower

“Our professional coffee machines will be fully integrated to this forthcoming ambition and will seamlessly adapt to the

For more information, visit and

The Schaerer ProCare system provides fully automatic cleaning.

Savour the flavour

TAroma recovery and extraction specialist Flavourtech on how to create a winning RTD beverage with the help of its Integrated Extraction System.

HE READY TO DRINK (RTD) market has been a focal point for Flavourtech for almost 25 years. According to Global Sales Manager Paul Ahn, the key to creating a great RTD beverage is producing a balanced and appealing flavour profile.

“A great RTD should showcase the natural characteristics of the coffee beans used, whether it’s fruity, chocolatey, or floral. The flavour should be well-rounded, without any off-notes or bitterness. These attributes contribute to the overall quality, taste, and consumer appeal,” he says.

Ahn believes an alluring aroma is also an integral part of any RTD coffee drink.

“The aroma should be inviting and aromatic, with hints of freshly brewed coffee or tea that evoke a sense of indulgence and satisfaction. The level of sweetness in RTD coffee or tea can vary based on consumer preferences or the intended target market, but it should be balanced and not overly sweet, complementing the coffee or tea’s natural flavours without overpowering them,” he says.

Flavourtech’s interest in continuous

RTD processing was sparked in 2000 when a customer requested an automated, inline process that would allow the desirable notes of roasted coffee beans to be transferred from the raw material to the final product in an efficient and safe working environment.

“We designed a system to capture the natural flavours of products, such as coffee, tea, fruits, and spices, which would normally be lost or damaged in traditional processing,” says Ahn.

“The Integrated Extraction System (IES) was a great leap forward as it brought together the technologies necessary to create a premium RTD extract full of natural aroma.”

The IES is a continuous, automated processing line that allows customers to produce premium aromas, extracts, and concentrates for RTD coffee products, as well as for soluble coffee and the flavour industry. To keep the aroma fresh, a Spinning Cone Column (SCC) within the IES performs two key tasks simultaneously.

“The first is what we call the aroma strip, where the volatile coffee flavours are

captured and stored. At the same time, the coffee is brewed for 30 seconds as the slurry flows through the SCC,” he says.

“The spinning cones perform the aroma capture and extraction in this short time while producing a high-quality coffee extract. The extract is then clarified and it’s ready for canning or bottling. Finally, the natural aroma captured upfront is added back to produce a full-flavoured RTD beverage.”

If concentration is required, Flavourtech’s Centritherm (CT) evaporator performs the task with a uniquely low temperature and a residence time on the heating surface of just one second.

“With such care provided to produce a high-quality extract, the last thing you want is an evaporator that may damage the product. The low operating temperature and short residence time of the CT equates to a high-quality concentrate, with the original aroma and colour still intact,” Ahn says.

Flavourtech’s Rotating Disc Column (RDC) can be added to the IES process if coffee hydrolysis is required.

Image: Microgen/

“If the end target is instant coffee, a high temperature extraction unit achieving temperatures of 180 to 190°C will allow for further solids extraction in only 20 minutes. But, more importantly, the RDC high temperature extraction process comes after the aroma capture, so there is no loss or damage to the aroma that was previously captured,” says Ahn.

The IES has adjustable key parameters, such as temperatures of the different modules and steam pressures. These variables can be tailored to suit the specific requirements of coffee aroma and soluble solids extraction processes.

Ahn says this means the desired flavour profiles can be stored and easily recalled for future use.

“By incorporating these features and capabilities, the IES can be adjusted and optimised for both coffee and tea extraction processes, enabling manufacturers to produce high-quality beverages with consistency and efficiency,” he says.

Several key features of the system make it easy to operate from a technician’s point of view.

“This includes advanced automation that streamlines the extraction process, reduces manual intervention, and simplifies operation. The interface of the system is also intuitive and userfriendly, making it easy for technicians to navigate through different processes, set parameters, and monitor the extraction progress,” says Ahn.

The system is also designed with easy maintenance in mind, with accessible parts and clear instructions for routine upkeep. This reduces downtime and creates a smooth, safe, and efficient operation. To further streamline the process, Flavourtech provides comprehensive training and support, ensuring the necessary knowledge and skills to operate the system effectively are communicated to end users.

Flavourtech works closely with its RTD coffee customers to find the right solution for their business through a combination of consultation, customisation, and ongoing support.

“We begin with the initial consultation and identify key requirements and preferences, such as desired flavour profiles, production volumes, processing capabilities, and budget,” he says.

“Product trials, in one of Flavourtech’s pilot plants or on-site, assess the feasibility of different solutions, which involve testing various aroma profiles to achieve the desired tastes.”

Ahn says customers often seek ways to enhance the flavour profiles of their RTD products to meet consumer preferences and differentiate themselves in the market.

“We utilise our expertise in extraction technology to develop customised solutions that optimise aroma extraction from coffee beans while preserving the natural characteristics of the coffee,” he says.

To ensure every batch meets the same high-quality standards, Ahn says consistency is essential.

“Customers often request solutions to achieve consistent flavour, texture, and appearance across all products. Our technologies and processes enable precise control over extraction parameters, resulting in consistent product quality batch after batch,” he says.

“Overall, we work closely with our RTD customers to understand their unique needs and challenges.” GCR For more information, visit

Holistic coffee packaging

Intelligent engineering, aroma protection and services. 
lines 
valves 
Valve applicators
Dosing & weighing
Engineering From one source.

Brewing up a storm


Champion Fritz Storm discusses his passion for sharing knowledge, and how Eversys machines suit the needs of Denmark’s evolving coffee culture.

WHEN DECIDING his next career move after becoming the third ever World Barista Champion in 2002, Fritz Storm didn’t follow the path many victors now take.

“A lot of the winners tend to do their own thing like running a café, but I knew from the beginning that wasn’t my goal,” he says.

A Denmark native, Storm has experienced the evolution of the Scandinavian coffee industry firsthand. The region produced six of the first seven World Barista Champions, including Storm. However, he felt the knowledge gap between coffee professionals

and consumers was widening, which inspired him to establish Coffee by Storm in 2013.

Its mission is to provide consultancy services to businesses across Denmark to guide them towards the right coffee, equipment, and service.

“We want to be the one stop solution for any business, big or small,” says Storm.

Coffee by Storm has provided an outlet for Storm to follow his passion for coffee education, and to show future champions the potential career opportunities outside of the café space.

Storm says coffee culture in Denmark has bloomed significantly throughout the company’s first decade.

“When we first started, coffee was just a black drink, and no one knew its capabilities,” he says. “What has changed the most in the past 10 years is the collective realisation that people don’t want to drink the same thing they’ve been drinking their whole lives, and they’re looking for new ways to enjoy coffee.”

When Storm was leading a barista camp in Shanghai alongside Japanese coffee icon Kentaro Maruyama in 2015, he decided to

From left to right: Fritz Storm, Jannik Von Rickenbach, Callum Hare, and Cassian Zinner with the Specter, connected to an Eversys machine. Image: Eversys.

check out the new machines on display at a nearby tradeshow. As the owner of Coffee by Storm, a complete coffee solutions company catering to the Danish market, he never missed the opportunity to add new kit to his catalogue.

“The e’4 machine from Eversys immediately caught my attention,” says Storm. “At the time, I didn’t know of any great super-automatic machines. Once Eversys told me about the e’4, I was eager to start working together.”

For Storm, it was the ability of Eversys machines to adjust to the desired parameters of the user that made him fall in love with the brand.

“Using these machines, I feel like I can take all the knowledge I have developed from manual machines and apply it to an Eversys machine,” he says. “As a barista, it works exactly how I want it to. I can dial in my recipes and the machine can recreate it automatically and consistently.”

As a World Barista Champion, Storm looks for consistency and quality in the products he uses, something he was particularly impressed by in Eversys machines’ espresso capabilities.

“This is incredibly important to what we do at Coffee by Storm, because our number one priority is producing the best in-cup taste,” he says. “To get this quality result, you need everything to be perfect, and that’s what Eversys provides.”

Since the company first partnered with Eversys, it has been the machine manufacturer’s direct distributor in Denmark. It’s just one of the many countries that make up the Eversys Rest of World (ROW) division, which Sales Director Sandra van den Bergh leads. With sustained growth comes added responsibility. Van den Bergh says the Eversys team knew they couldn’t run an office in each individual country it distributes in, so the ROW division was created to ensure each country was represented within the company. This includes Australia, New Zealand, South Africa and surrounding African countries, South America, and all of Europe excluding the United Kingdom, Ireland, Germany, Austria, and Poland.

“We’ve continued to grow quite rapidly, and we’re always looking for new countries to join the ROW division,” van den Bergh says. “With these new partners, we want to push the limits of coffee, and inspire and spread consistent coffee quality everywhere.”

To keep up with each country’s specific

trends, Eversys has selected trusted distributors such as Coffee by Storm to be the eyes and ears on the ground.

“The industry and the taste of consumers is changing fast, but we are faster,” says van den Bergh. “We can help optimise your daily performance because we understand and listen to our customers.”

Eversys has learned that the office coffee culture in Europe has become a topic of discussion, particularly in Scandinavia.

“The market in these countries is demanding greater workplace coffee. When people in Scandinavia interview for a new job, they have two concerns during the interview process: the first is about the food, and the second is about the coffee. Therefore, Scandinavian companies generally budget for a high-quality coffee solution, and this is where the Eversys equipment and the service provided by Coffee by Storm come into play to keep the team happy,” says van den Bergh.

We want to push the limits of coffee, and inspire and spread consistent coffee quality everywhere. Fritz Storm FOUNDER, COFFEE BY STORM

“I usually recommend the Eversys Cameo for offices, but I see a very bright future for our Legacy machine in this space too, because it has all the same capabilities as the Cameo but with a smaller footprint,” she says.

These capabilities include the ability to make chai, chocolate-based, or other powder drinks through its powder unit, which can store up to two kilograms of drink powders, as well as up to three different types of coffee beans.

“The Legacy will serve any hot drink an employee may need to be happy and productive all day long,” she says.

Van den Bergh adds that the Legacy, much like other Eversys machines, can be relied upon to produce quality drinks consistently, while also support the facility management thanks to the Eversys easy

cleaning process, and quick and efficient maintenance visits.

Fritz Storm adds that coffee breaks are highly valued by employees for both social interaction and emotional wellbeing, making office coffee one of the more important sectors in the industry.

“We were seeing a lot of people complain about the quality of their coffee at work,” he says.

He believes Eversys machines have helped address the two biggest needs for an office coffee machine.

“It makes really good coffee, and it’s silent,” he says. “In a fast-paced environment, you don’t want something that takes a lot of time and makes a lot of noise, especially when people are trying to concentrate.”

Storm’s willingness to help and educate others about coffee solutions, both in and out of the office, will be put to good use during this year’s World of Coffee (WOC) expo in Copenhagen, taking place from 27 to 29 June.

Eversys’ stand will incorporate the company’s Driving Performance theme, where it will build on a commitment to espresso innovation. It hopes to deliver experiences and inspire tradeshow guests to explore the latest trends to maximise their coffee menus. And, just like at Host Milano, the innovative Specter solution from Coffee by Storm and Smyze will again be the star of the show.

The Specter is a complete under-counter coffee solution that removes clutter on the work bench. It features an on-counter tap that can be connected to either the Legacy or Cameo stored underneath. Orders can be made through a tablet connected to the hidden machine, producing a quality coffee through the display tap.

“Nothing like this exists right now,” Storm says. “It’s got that Eversys quality we’ve come to expect, all while taking up such a small amount of space.”

Storm will be supporting Eversys at WOC Copenhagen as the two companies look to continue their Danish partnership for years to come. The Eversys team is excited to partner with Coffee by Storm as they hope to elevate the country’s coffee scene to the next level.

“We love supporting our friends here in Denmark,” says Storm. “It’s very exciting to have the big show come to town.” GCR

For more information, visit


Seed to sip

UCC Europe reveals how its Total Coffee Solution works for businesses of all sizes – from independent coffee shops to international chains.

FROM ITS ORIGINS in 1930s Japan as a Western food store, Ueshima Coffee Company (UCC) has grown to become the fifth largest coffee business in the world, firmly establishing itself as one of the major players in the international coffee industry.

Over the past 90 years, the company has expanded across the whole value chain ‘from seed to sip’, with a global network of coffee farms, roasteries, and manufacturing plants. Its history covers many milestones, including producing the first ready-todrink canned coffee product in 1969 and its first directly managed coffee plantation in Blue Mountains, Jamaica, in 1968. In 2012, it established UCC Europe to tap into the continent’s rapidly expanding coffee industry.

Drawing on almost a century’s worth of coffee experience, UCC Europe works in partnership with its customers to deliver “exceptional coffee experiences” through its Total Coffee Solution.

“Our Total Coffee Solution is unique because it enables us to work in true partnership with our clients to build a bespoke coffee offer that 100 per cent meets the needs of their business and their

customers,” says Elaine Swift, Out of Home Director of UCC Europe.

“Through our Total Coffee Solution, we give all of our clients access to five key factors: exceptional coffee, world-class equipment, tailored insight, data-driven training, and market leading maintenance. The value that we add through Total Coffee Solution helps our clients to grow their coffee business faster and more profitably than the competition –whether it’s an individual coffee shop or a multinational chain.”

The Total Coffee Solution process starts with the coffee. With a buying team based in Geneva and quality-assurance hubs in Vietnam and Brazil, UCC is well placed to provide an expansive portfolio of coffee blends for its customers, with options for private label, white label, or one of UCC’s coffee brands.

“Every coffee is 100 per cent traceable from origin. We also buy a wide range of certified green beans, which enables our customers to align their coffee strategy with their sustainability goals,” says Swift.

Alongside the creation of the coffee blend, UCC works with its customers to identify the right equipment to fulfill their

coffee ambitions. From traditional espresso machines to super-automatic bean-to-cup and batch brewers, strategic partnerships with innovative machine manufacturers enable the company to supply its clients with equipment that will work for their venues, teams, and customers.

“The machines we supply feature market leading technology and telemetry systems which enable us to monitor what’s happening on-site remotely. We then develop bespoke training programs that tackle the specific needs of individual businesses, ensuring they can drive and grow their coffee sales,” she says.

UCC’s expert and knowledgeable insights team are continually focused on understanding the latest research and trends in the European coffee market. Tailored insights play a crucial role in informing the customers’ decisionmaking processes when it comes to coffee.

“We draw on smart data from leading sources as well as our own in-house research program, so we always have the latest actionable insight available for our clients,” adds Swift.

When coffee and equipment has been chosen, UCC works alongside its

UCC Europe helps its clients grow their coffee businesses faster. Images: UCC Europe.

customers to embed a deep coffee culture within their business through deployment of the COFFEEWORKS training program. It has been developed to reduce operational complexity, increase understanding, and upskill team members to ensure they deliver consistently great-tasting coffee every time.

“COFFEEWORKS focuses on three golden rules: availability, quality, and consistency. These are guaranteed to deliver outstanding results, making something that has historically been very hard, very simple,” says Swift.

The fifth and final element of the Total Coffee Solution is service and maintenance, for which UCC takes a preventative approach through the utilisation of SMART technology and self-support. This is in conjunction with COFFEEWORKS and the company’s team of specialist engineers who have a 98 per cent first-time fix rate.

solutions has been key to its success.

UCC has an extensive range of clients spanning across multiple sectors in hospitality and retail, from big name global

“Our individually tailored approach to all elements of the coffee experience twinned with our incredible team of people who have outstanding knowledge and expertise

can help them to create memorable coffee experiences and grow sales and profitability faster than the competition.”

A buying team in Geneva sources 100 per cent traceable coffee beans.

Burr and beyond

Italian equipment manufacturer
Cimbali Group discusses the importance of quality grinder burrs and how its brands cater to every market segment.

CIMBALI GROUP may be renowned for its professional espresso machines, but what some customers may not know is that the brand places just as much emphasis on its coffee grinders.

Cimbali Group Category Manager Marco Tesconi says the coffee grinder is arguably the most important piece of equipment when maintaining the quality of the coffee.

“Transforming the coffee from whole beans to grinds is crucial for a quality in-cup result. Our grinders are specifically designed to guarantee the best grinding experience for individual brewing methods, with a focus on particle size distribution and dimensional homogeneity of the coffee particles,” he says.

According to Tesconi, the speed of the grind is particularly crucial to the uniformity of particle sizes.

“It is important to have the right tradeoff between speed, in-cup quality, and reproducibility when grinding. The coffee grounds need to come out of the grinder quickly, but if the grinding chamber is

not working properly, friction can cause them to clash with each other, creating electrostatic currents and the risk of burning the coffee, which can produce a bitter flavour,” he says.

Cimbali Group’s focus on how the perfect grind yields the perfect cup of coffee was front of mind in 2019 when it acquired Keber, an Italian manufacturer with 30 years of experience designing, developing, and producing steel burrs.

Also taking over its production plant in Dolo, Venice, the acquisition has enabled Cimbali Group to have a better understanding of one of the key components of grinding.

“Grinder burrs are the mechanical element that influence the grind size and in-cup result. The burrs are the technological heart of every coffee grinder, playing a crucial role in quality and repeatability,” Tesconi says.

“Keber has always been one of the key global players in the industry. Renowned for its specific expertise with a full in-house

production process, wide product range, and tailor-made approach, it provides the right solution for professional and industrial burrs.”

Through production and process optimisation, technological excellence, and effective communication, Keber is leading the way in innovation and quality, according to Tesconi.

“Its products are available in many different combinations of materials, coating, and diameters, both for flat and conical burrs application. The materialcoating combinations don’t just allow for a longer-lasting product, but also create a deeper impact in every cup in line with the desired aromatic profile,” he says.

“Taking a tailor-made approach, each Keber product is custom made to meet any customer’s specific requirements. The customer is involved from the design stage of the final product to mass production, in order to achieve maximum productivity and quality in the cup.”

Cimbali Group’s grinders have an

Images: Cimbali Group. Cimbali Group believes the coffee grinder is arguably the most important piece of equipment when maintaining quality coffee.

integrated system that facilitates the barista’s workflow. Thanks to this innovative technology, the barista is guided step by step throughout the entire beverage preparation process, from coffee grinding to brewing.

“Our Perfect Grinding System provides constant control of coffee-dispensing parameters so our grinder dosers, which connect to the machine via Bluetooth, carry out any grinding and dosing corrections automatically to ensure optimal, constant dispensing,” says Tesconi.

The integrated Barista Drive System (BDS) facilitates the work of the barista by maintaining a dialogue between the machine and grinder doser.

“This innovative technology guides the barista through all the beverage preparation stages, from grinding the coffee to dispensing. The BDS enables the on-demand, wireless grinder-doser to identify the coffee dose to grind (single or double), dispense it, and communicate this to the machine,” Tesconi says.

“This system is extremely useful when there are multiple grinder dosers with different coffee blends. The grinder doser tells the machine which blend has been selected and indicates the appropriate coffee dosage. Only the buttons for the recipe compatible with the dispensed blend will light up, while the others are disabled, preventing potential operator error.”

To give baristas ultimate control over the final product, Cimbali Group has developed intuitive user interfaces as part of its grinders.

“The user interface and touchscreen display is easy to use and completely customisable. This starts with the design, which is left to the discretion of the barista.

In just a few steps, you should be able to adjust the grinding settings to ensure you get the result you want, every time,” Tesconi says.

With a wide range of products, Cimbali Group has the ideal grinder for each segment of the market.

“Our Casadio brand features two different versions of the entry level grinder Enea, while Faema and La Cimabali offer grinders for both the medium to high level segments. The Faema Groundbreaker and La Cimbali Elective are the most complex grinders, ideal for volumes of up to 10 kilograms per day,” says Tesconi.

To add to its entry level range, Cimbali Group will launch a new version of the Casadio grinder in late 2024.

“This new grinder is beautifully designed and impresses flexibility and consistency. Our aim is to reach the new generation

“It’s a zero-retention grinder, meaning it can dispense the same amount of coffee that you put into the grinder. For example, if you add 18 grams of coffee beans to the grinder, it will dispense 18 grams of coffee grounds.”

Although Cimbali Group has an evergrowing product line-up, the company remains committed to the environment, ensuring sustainability is the driving force behind its business model that sees collaboration, diversity, and inclusion as essential to future growth.

“Even when we talk about grinders, we are pushing innovation and sustainability. This year we are changing all our products to include 100 per cent recyclable plastic for the hopper,” says Tesconi.

For Cimbali Group, sustainability is a strategic asset for the company. It’s not a project, it’s a culture.

“Here at Cimbali Group, we enhance our collaborators, reduce the environmental impact of our equipment, and optimise emissions from both processes and production plants for the benefit of society and the planet,” says Tesconi.

“This is part of a dynamic process of change which has seen us take another step forward, broadening our vision of the future and redefining our market position more effectively.” GCR

For more information, visit

Keber burrs are custom made to meet customers’ specific requirements. Marco Tesconi is Cimbali Group’s Category Manager.

Eagle evolution

Victoria Arduino Product Manager Lauro Fioretti reveals how sustainability and technology unite in the manufacturer’s smartest and most efficient coffee machine to date.

THE RELATIONSHIP between sustainability and technology is symbiotic: technology is often the key to sustainable advancements, while a drive towards a greener future fuels innovation in intelligent machinery and equipment. It’s a correlation Victoria Arduino Product Manager and World Coffee Events Representative Lauro Fioretti understands deeply, and one which inspired the creation of the Italian manufacturer’s new flagship machine.

Released in 2022, the Black Eagle Maverick is considered the company’s most intelligent, user-friendly, and efficient machine yet. Following the success of the VA388 Black Eagle, it was designed to be a modern evolution of the iconic model, which would answer baristas’ calls for a machine that delivered peak performance and cutting-edge technology while also reducing emissions.

“Technology is constantly evolving,” says Fioretti. “We still loved the VA388 Black Eagle, but we had developed so many new technological advancements in our research and development department that a completely new machine was warranted.”

With European Union targets in place to reduce greenhouse emissions by 55 per cent by 2030 and have a carbon-neutral economy by 2050, Fioretti and team knew their next release needed to be as efficient as possible – not just to fulfil the company’s own carbon-negative ambitions but to serve its clients who want to invest in the future.

Fortunately for Fioretti, many of the developments the team had been working on to improve performance also happened to increase efficiency.

“Essentially, we’ve used less power and fewer materials to create a machine that delivers better performance than any of our previous models,” says Fioretti.

Images: Victoria Arduino. The Black Eagle Maverick is an evolution of the VA388 Black Eagle. The Black Eagle Maverick is Victoria Arduino’s most intelligent machine yet.

“Take the boiler, for example. To deliver peak performance, the VA388 Black Eagle required a 14-litre boiler. Over the past eight years, we worked on a solution to increase the pressure with less water, and now the Black Eagle Maverick produces an elevated result on just an eight-litre boiler.”

The Victoria Arduino engineers collaborated with an Italian university to conduct a lifecycle assessment of the materials used to produce the Black Eagle Maverick to help calculate the machine’s environmental impact.

“We discovered the materials only account for 5 per cent of the machine’s total impact, which told us that 95 per cent of its total energy consumption would be in its day-to-day use. Therefore, we knew we had to make it as efficient as possible,” says Fioretti.

One of their solutions was to develop a Thermal Energy Recovery System, which uses leftover energy scraps to preheat incoming water.

“We realised every time the group head is flushed, the energy used to heat the water is literally going down the drain. Therefore, we developed a system that recycles the energy used to heat the water by diverting wastewater into an insulating box that transfers the energy to the heat exchanger which heats fresh water,” explains Fioretti.

In total, the Black Eagle Maverick uses 37 per cent less energy than previous Victoria Arduino models. Improved electronics and Proportional Integral Derivative mean the machine can control the heating elements with greater speed and efficiency while maintaining a consistent temperature.

“Having a super efficient coffee machine can make a huge difference to a café’s energy consumption because it’s in use for most of the day,” adds Fioretti.

One aspect of the machine Fioretti is particularly proud of is the PureBrew Technology (PB Tech), a high-frequency pulsing mechanism which allows the machine to create consistently smooth tasting espresso but also prepares filterstyle coffee, or PureBrew, at the touch of a button.

“Traditionally, espresso is created using high pressure and grounds that have been compacted in the basket, which makes it hard for the water to penetrate every surface of the coffee grounds. Our PB Tech creates ‘relaxing moments’ using high-frequency pulses to increase the permeability of the coffee, while also keeping the pressure high,” he says.

According to Fioretti, this results in an

improved coffee profile and flavour. To evidence their theory, the team conducted a series of blind taste tests on six different coffees, which were prepared with and without the PB Tech. The overwhelming feedback was that it smoothed the extraction of coffee to create a more balanced cup.

“The biggest challenge when preparing espresso is finding the perfect equilibrium of sweetness, acidity, and bitterness. Our PB Tech resolves this,” says Fioretti.

The PB Tech helps users create consistently great espresso and can be used to produce filter-style coffee on an espresso machine. The PureBrew low-pressure extraction method simply requires the barista to use a specially adapted basket, and uses low-frequency pulses to recreate a similar structure to filter coffee.

The Black Eagle Maverick also includes Victoria Arduino’s Gravitech technology, which gives baristas ultimate control of consistency and precision via a weightsensitive drip tray that automatically senses cup weight. Despite these advanced functionalities, Fioretti stresses the machine is extremely easy to use.

“We wanted to create a coffee machine that speaks the same language as the barista,” he says.

“There are some very geeky machines on the market, which appear scary to me as an engineer, so I can imagine they are very daunting for some baristas. We wanted to do the opposite of this, and have paid particular attention to the interaction between barista and machine.”

A machine library makes it super simple for users to create recipes and then share them with colleagues, or even clients, via the Victoria Arduino app.

“It’s a great tool for roasters who want to dial in a new coffee and then share the recipe with their customers who also use a Black Eagle Maverick,” says Fioretti. “It’s an easy way for people in the coffee community to share knowledge.”

Fioretti says the feedback they’ve received for the machine so far has been overwhelmingly positive, with users loving the sleek new aesthetic, smaller footprint, and touch-screen display.

“People have been very enthusiastic,” he says. “They like how powerful it is, and the amount of control they have over the machine, which is resulting in better consistency, streamlined workflow, and more precise coffee.” GCR

For more information, visit

The machine’s PureBrew Technology enables users to create espresso and filter-style coffee.

Making headway

This year, coffee machine manufacturer Thermoplan celebrates 50 years in business. Company CEO Adrian Steiner discusses personal and professional growth, and developing the first fully automatic machine to qualify for the World Latte Art Championships.


Founder Domenic Steiner interviewed Adrian Steiner (not related) for an electrical engineer position in 1997, Adrian knew he’d found his calling.

“Domenic didn’t quiz me on my technical skills, instead he asked personal questions to determine my character. It felt like chatting to a friend. I learned so much about leadership in that moment, and how important it is to foster personal development as well as professional,” Adrian says.

“I knew instantly I wanted to be a part of a company that nurtured its employees and had strong familial values.”

Adrian joined the company just as it transitioned from producing automatic whipping cream machines and milk frothers to the first fully automatic coffee machines, which quickly became the company’s core business.

“This was the biggest transformation in the history of Thermoplan. It was my duty to build a technical service network for the newly developed automatic machines,” says Adrian.

“In 1999, we broke into the international market when we became the exclusive supplier of fully automatic coffee machines for a globally active American coffee house chain.”

Just nine years after Adrian joined the company, Domenic asked him to work with him on a succession plan. Adrian had experienced the growth of Thermoplan from 35 to almost 300 employees firsthand, and was familiar with all facets of the Swiss company.

In 2008, two years into the succession process, Domenic, then 71 years old, decided to step back. In 2009, Adrian was appointed CEO.

“I was so proud to become a leader of Thermoplan and carry on its legacy of excellent service, which plays a central role in our business,” he says.

“Our service partners are more than just a sales channel, they are the direct, local contact for our customers and, therefore, the global face of Thermoplan. In regular product training courses on-site at our partners’ facilities or at our headquarters in Weggis, Switzerland, I aim to ensure

our service partners always have the latest product and company knowledge.

“We guarantee to always meet individual customer needs and rapidly growing market requirements. Whether technical questions or individual requirements, we take every concern seriously and are always there for our customers.”

Although Domenic no longer carries out operational activities, he remains with the company as a valued member of the Board of Directors.

“Fifty years ago, Domenic and his wife Esther created a strong foundation which I strive to respect while still remaining agile to market and consumer needs,” says Adrian.

Thermoplan now operates on a global scale with more than 500 employees. With innovative machines that combine ease of use with high quality coffee, it is proud to be a market leader in the coffee industry.

The continued growth has led Thermoplan to construct its fifth production plant named unique. Located at its headquarters in Weggis, and spanning almost 14,000 square metres, Adrian says

Images: Thermoplan. Adrian Steiner has been Thermoplan CEO for 15 years.

the plant’s name reflects Thermoplan’s openness to embrace new technologies.

“The growth of the industry and the increasing global demand for Thermoplan coffee machines pushed us to the limits of our capacity. With unique, we will have six additional integrated production areas, further logistic facilities, and office space,” says Adrian.

The plant will also feature an in-house fitness studio and a café for staff and guests.

“This investment in physical and mental health is invaluable not only for employees, but also for the company. After an intense day at work, our employees will have the opportunity to reduce stress, strengthen the body, and feel refreshed at our fitness studio. Interactive meetings or workshops can also be held in the fitness room and contribute to creative food for thought, the promotion of team spirit, and more motivation,” Adrian says.

“The café space fits around 40 guests and has a relaxed atmosphere that can be used for welcome drinks, informal meetings, or creative discussions. With our Black&White4 and Oviso coffee machines, we promise coffee lovers a first-class experience in the staffed café.”

Thermoplan will mark its 50th anniversary with a week-long celebration and soft launch of unique. Supply chain partners, customers, friends, and family are invited to join the festivities.

“On 18 June we will host an evening

ceremony for all our English-speaking partners at unique, and on 19 June we will hold a gathering for our German associates. On 21 June we celebrate with our employees, and on 22 June we open unique’s doors to the local community and all interested parties looking to learn more about Thermoplan. We will finish with a rock concert on Saturday night,” Adrian says.

Thermoplan’s latest production plant will officially open in June 2024. Aside from its milestone birthday and new facility, the machine manufacturer has also achieved another remarkable feat.

In January 2024, the Specialty Coffee Association announced Thermoplan’s Black&White4 CTS had qualified for the World Latte Art Championship. The event in Copenhagen this June will be the first in competition’s history in which competitors use a fully automatic coffee machine.

“As a company with 50 years of experience in the coffee industry and a pioneer in innovative milk foam technology, Thermoplan is excited to sponsor the global championships. The Black&White4 CTS will allow competitors to create milk foam automatically, thanks to the AirSteam function, enabling them to focus on the most important aspect: latte art,” Adrian says.

Thermoplan’s Black&White4 CTS will sponsor the event from 2024 to 2027.

“We are honoured to be part of the team

for the next four years and look forward to everything that lies ahead,” says Adrian.

According to Thermoplan, the enjoyment of producing high-quality fully automatic coffee machines and premium coffee is a privilege that can connect people, create special moments, and, ultimately, jobs.

Adrian says Thermoplan is doing its part to ensure future generations enjoy these same privileges.

“As a company, we have three pillars: we are respectful towards each other, optimise and reduce resources where appropriate, and improve our products for the benefit of our customers and the environment with the help of latest technologies. With this in mind, every day we strive to keep our footprint on earth as small as possible,” he says.

For Adrian, the commitment to producing high-quality machines made in Switzerland is more than a promise to employees at Thermoplan, it’s a matter of the heart.

“Working for Thermoplan is my passion. Together with the team and global coffee industry we have the opportunity to evolve, improve, and make our customer’s lives as easy as possible. That’s our duty, and I look forward to celebrating many more achievements in the years to come,” he says. GCR

For more information, visit

The new space features production areas, logistic facilities, office spaces, an in-house fitness studio, and a café.

Partners in roasting

Stefan Schreyögg, fourth-generation owner of Alps Coffee, explains how the company has refined the art of roasting with the help of IMA Petroncini.

SINCE STEFAN SCHREYÖGG joined his father, Peter Schreyögg, at the helm of Alps Coffee in 2020, he has steered the Italian brand towards significant business growth by leveraging its international experience and competence in coffee roasting alongside an intensification of global distribution channels.

For Stefan Schreyögg, this increased success signalled it was the ideal time to expand Alps Coffee’s international production capacity while maintaining its high-quality standards.

“Alps Coffee is a traditional family-run roasting company. Its history goes back to 1890, when my great-grandfather, the merchant Josef Schreyögg, established a specialty shop with colonial goods and coffees from all over the world. In the

1980s, the company increasingly specialised in coffee production and export business,” says Schreyögg.

“Today, our company produces a wide range of high-quality coffee. Our fine blends are gently roasted in a single-origin slow roasting process. From delicious espresso blends to coffee pods and special compositions for fully automatic machines and filter coffees, our range offers products to suit every taste and method of preparation. Numerous certifications in organic, Fairtrade, and food safety make us a modern roastery with a respectful approach to our environment.”

When Alps Coffee was looking to expand its production with a new modern, highcapacity coffee roasting plant, it required

quality and consistency of its coffee while also delivering energy efficiency.

“For us, top quality is not just a promise, but our creed. Over the decades, our family business has developed its own four-level quality model, which knows no compromise when it comes to perfection in the cup. We focus on premium green coffee, long roasting of single-origin coffees, individual composition of flavours, and ongoing quality control,” says Schreyögg.

“After examining the market and evaluating all options available, we chose to partner with IMA Petroncini as it was the ideal technical supplier for our needs.”

The solution Alps Coffee required was a drum roasting machine combined with a green and roasted coffee plant that could process a large production volume.

“When it came to upgrading our roasting technologies, IMA Petroncini’s TMR technology captured our attention for its high-quality manufacturing, great flexibility, and reliability to successfully create unlimited roasting profiles,” says Schreyögg.

The TMR Series is comprised of modular drum roasters, with a capacity to roast from 1000 to 3600 kilograms per hour. The modular roasters have layout flexibility and feature an external heat generation unit, which allows for high productivity and process reliability, enabling the roasters to perform a wide range of coffee roasting profiles.

Images: Alps Coffee’s Florian Andergassen. Ima Petroncini provided Alps Coffee with its largest drum roaster, the TMR 720. The TMR 720 is specially designed for industrial setups requiring high profitability and repeatability.

“After multiple tests on the Petroncini TMR Lab Roaster at the IMA Coffee Lab, we decided to purchase the largest drum roaster with an energy-saving system on the market, the TMR 720, combined with a complete coffee processing plant,” says Schreyögg.

The TMR model can roast up to 720 kilograms per batch and has been specially designed for industrial productions that require high profitability and repeatability of the roasting processes during the various working stages.

“IMA Petroncini is a very successful and reliable partner, a company that combines its long experience in the sector with its vision focused on innovation and sustainability. We required a modern roasting plant with a large capacity, and its solid company knowledge and expert consultancy in plant engineering convinced us to launch the new project with them,” Schreyögg says.

Michelangelo Parro, Sales Area Manager at IMA Coffee Hub and Head of Product Management at IMA Petroncini, helped interpret Alps Coffee’s needs from the start.

“The first time I visited the company’s production site, I was really impressed by the attention Alps Coffee pays to the roasting of its premium coffee and the continuous quality control, from the origins of the raw coffee to the definition of the aroma into the cup,” Parro says.

“It is a source of great satisfaction for IMA Petroncini to partner with Alps Coffee. It is further confirmation of our ability to respond to customers who seek excellence not only in the cup, but also in the coffee production chain, with particular attention to the environment. Our technologies were able to meet the technical specifications of a company attentive to product quality and to the sustainability of production.”

Parro says TMR roasters guarantee superior roasting quality, reliability, and high energy-efficiency performance.

“The TMR 720 machine drastically reduces carbon emissions, guaranteeing emission parameters far below the limits set by European regulations. This is possible thanks to the use of a single burner, which also acts as a thermal afterburner, combined with the roasting control system, Orchestra, that is able to auto-tune the heat and airflow parameters to roast high-quality coffee with limited energy consumption,” he says.

Parro says IMA Petroncini provided a tailor-made, 360-degree solution for every aspect of the project, simplifying both development and management.

“The mutual collaboration was a natural consequence of the ideals we share with our client: the sustainability and ecological principles that belong to Alps Coffee are at the core of IMA’s developments. These, combined with our engineering perspective, facilitated a relationship of trust that was established from day one and has only improved,” says Parro.

“The state-of-the-art software applied to the TMR roaster models, combined with our competence in roasting, makes our solutions some of the best performing in the market. The precision and accuracy used in our roasters is based on the continuous improvement of our technology, responding to customer demands, and

becoming increasingly sustainable. In fact, TMR roasters are the most environmentally conscious solutions on the market today.”

Schreyögg says the ability to roast sustainably with IMA Petroncini’s TMR 720 model underpins its commitment to operating with the environment in mind.

“Alps Coffee enforces a sustainable coffee production chain, and we believe technology plays an important part in contributing to this. By promoting a Fairtrade and organic product range, sustaining local smallholders, and using low-impact roasting technologies, Alps Coffee contributes to a more sustainable future while producing high-quality coffee,” says Schreyögg. GCR

For more information, visit or

One of Alps Coffee’s main focuses is premium green coffee. Alps Coffee features Fairtrade and organic coffee ranges.

Bridging the gap

Neumann Kaffee Gruppe explains how its NKG Verified initiative exemplifies its commitment to a growing sustainable coffee industry.

FINDING SOLUTIONS that benefit both its customers and producers is key for green coffee service group Neumann Kaffee Gruppe (NKG). As part of the company’s active commitment to integrity and responsibility throughout the coffee supply chain, it has created NKG Verified to bridge the gap between coffee growers and buyers.

“NKG Verified is part of our Responsible Business Program and contributes to our objective to enhance sustainability performance within our supply chains. It also offers consumers the opportunity to enjoy a cup of coffee sourced via sustainable and ethical practices,” says NKG Sustainability Manager Paula Mejia.

Among other projects, this Program fuels NKG’s ambition to grow a sustainable coffee industry in the future, with specific goals that define responsible and viable business practices.

The group’s Brazilian coffee exporter, NKG Stockler, first launched NKG Verified in Brazil in 2021. The program was implemented to provide traceable coffees from farms that comply with specific criteria, including those based on forests and ecosystems, prohibited pesticides, no child or forced labour, school attendance,

and continuous improvement. It also addresses principles such as production and processing practices, pricing, minimum wage, drinking water, waste management, and energy use.

As of December 2023, NKG Verified has been implemented in 10 countries and has impacted more than 30,000 farmers in Mexico, Honduras, Colombia, Brazil, Peru, India, Vietnam, Indonesia, Kenya, and Uganda. NKG will continue to expand its supply chains, and is currently preparing to establish new NKG Verified supply chains in Costa Rica and Tanzania.

“We wanted to offer customers insights into the economic, social, and environmental performance of the farms producing their coffees. We also wanted to provide sustainability assurance through internal and third-party audits from farm to export level, and align with industry standards that integrate easily into customers’ sustainability plans,” Mejia says.

“Supply chain entities must comply with the critical criteria, which are based on Global Coffee Platform’s (GCP) Coffee Sustainability Reference Code. This provides stakeholders with a simplified and fit-for-purpose framework to foster better understanding of principles that support

baseline sustainable coffee production. It also addresses ongoing challenges in the coffee sustainability landscape, as well as key emerging concerns such as climate change, diversity, equity, and inclusion.”

Each coffee shipment through NKG Verified comes with a transaction certificate and a sustainability report on the supply chain. Annual internal audits and external audits every three years assure the minimum criteria are met, and performance is tracked.

Mejia says the initiative covers the full supply chain, from the farm to the exportready container. She says the starting point and focus are the farms growing the coffee, but it doesn’t stop there.

“NKG Verified criteria also applies to independent operators handling or processing the coffee, farmer groups, and our own export companies. Each container gets linked back to specific supply chains and comes with a sustainability scorecard showing the performance of the supply chain against our NKG Verified criteria,” Mejia says.

NKG Verified has been recognised by GCP as Coffee Sustainability Reference Code equivalent, second party assurance, which is a sector-wide reference on the

Images: Neumann Kaffee Gruppe.
NKG Verified aims to enhance sustainability performance within its supply chains.

foundations of sustainability in economic, social, and environmental dimensions for green coffee production and primary processing worldwide. GCP developed the Equivalence Mechanism as a framework to assess whether a scheme can be considered equivalent to the Coffee Sustainability Reference Code.

“We participated in the Equivalence Mechanism 2.0 to ensure stakeholders that NKG Verified meets the baseline sustainability practices of the coffee sector. With the recognition, we provide additional assurance to customers interested in purchasing NKG Verified coffees under sustainable sourcing practices with transparency and rigour,” Mejia says.

NKG Bloom is another of NKG’s global initiatives that focuses on improving smallholders’ livelihoods and also offers supply chain traceability. It has also been recognised as Coffee Sustainability Reference Code equivalent, second party assurance. NKG Bloom aims to ensure the future of green coffee supplies by offering smallholder farmers and farmer groups the opportunities and resources they need to run their farms at full potential, optimise their incomes for long-term success, and

enter pathways out of poverty.

“Through dedicated teams within our export companies, NKG Bloom identifies and addresses barriers to farmer success and offers individuals and farmer groups bespoke combinations of services centred around financing.”

NKG Bloom’s goal is to improve the livelihoods of 300,000 coffee-farming families across 10 countries by 2030.

“NKG is proud of the work of our local teams, who are supporting smallholder farmers on the ground to reach their full potential. Worldwide, over 250 staff are working on solutions for local activities,” says Mejia.

Both NKG Bloom and NKG Verified align with and contribute to the United Nations’ Sustainable Development Goals, which support economic growth through decent working conditions and responsible production. NKG Verified and NKG Bloom further support green coffee buyers in fulfilling their legal obligations such as those required by the German Supply Chain Act, the European Union Regulation on Deforestation-free Products (EUDR) [on track for alignment by Q3 2024], or the upcoming Corporate

Sustainability Due Diligence Directive.

Mejia says NKG’s global network of more than 60 countries and over 3200 highly skilled employees makes the green coffee service group particularly strong and flexible in responding to change.

“While we operate globally, we have our own teams on the ground in most important exporting and importing markets, which gives us a local view of developments and enables us to respond to challenges on short notice,” she says.

“We will continue to build on these strengths and create synergies as a group in the face of increasing challenges, so that everyone along the value chain can make a living from coffee in the long-term.”

Mejia says NKG Verified is eager to work with even more green coffee buyers and tailor its services to suit their needs.

“We invite them to engage with us to gain a deeper supply chain understanding and to use our existing supplier networks and expertise to further their sustainable initiatives,” she says. GCR

For more information, visit

Each coffee shipment through NKG Verified comes with a transaction certificate and sustainability report.

Tailoring sustainable solutions

Volcafe is on a mission to make the coffee industry more responsible, and ensure sustainable profitability for its farmers at origin.

AS ONE OF THE world’s largest green coffee traders, providing beans for more than 66 billion cups of coffee each year, Volcafe’s sheer size means each environmentally conscious step it makes has ripple effects in the industry. According to COO Tim Scharrer, sustainability is in Volcafe’s DNA and drives its company vision of a “thriving, sustainable coffee business for all”.

Yet, for Volcafe’s sustainability team, the real work to tackle climate change doesn’t happen on paper at its headquarters in Europe, but through communication and problem solving on the ground at its 15 origin locations.

“What works on paper doesn’t always translate in real life,” says Liesbeth Kamphuis, Volcafe Sustainability Director.

“The world doesn’t work in a onesize-fits-all fashion, and we know our environmental approach must be tailored to the farmers in each of our unique origins.”

For this reason, Volcafe has established the Volcafe Way farmer support program and embedded more than 250 Volcafe Way agronomists and field technicians among its coffee farming communities. These specialists are there to share their knowledge, help farmers overcome

challenges, and implement the company’s Sustainability Strategy, which aims to achieve sustainable profitability for farmers, promote regenerative practices to combat climate change, and support thriving communities through responsible citizenship.

While the company strives to work towards all these goals, sustainable profitability is the foundation from which the others are achieved.

“Before we can tackle the environmental and social pillars, coffee farmers must be in a position to live decently from their activity and maintain their independence,” says Scharrer.

“Without sustainable profitability, there is no future for coffee farming. We’ve been working with farmers for decades and have witnessed that the path to sustainability must start with economic profitability.”

The Volcafe Way experts on the ground, many of whom have been coffee farmers themselves, work with farmers to increase their revenue while reducing costs through training and direct technical assistance. These initiatives are often tailored for specific locations and farmers, with different approaches proving successful in each origin.

“In Colombia, for example, where coffee farmers replicate the traditional farming techniques and don’t always have the knowledge to improve their ways of farming, many will ask the technicians for help directly. They’ll see water-saving initiatives being implemented on a neighbour’s farm and ask to be shown how they can do it themselves,” says Kamphuis.

“In Brazil, while many farmers are quite knowledgeable, some have only ever grown monocrops and can be resistant to change. We therefore have to adapt our approach and how we introduce regenerative practices.”

Volcafe is currently running more than 70 projects at origin that aim to not only increase farmer profitability but also introduce regenerative farming practices. Coffee cultivation is deeply affected by climate change, and these projects intend to combat it by promoting a variety of initiatives, such as agroforestry and reforestation. The initiatives range from introducing shade trees and promoting income diversity to building solar dryers and installing eco-pulpers.

The company’s roaster clients have the opportunity to engage in these activities by directly investing in the programs.

Volcafe’s field technicians share knowledge on regenerative farming practices.

“We work closely with our farmers to understand their challenges and be their voice in the industry. This close relationship means we can also give our roasting partners the chance to invest in an impactful way directly in the value chains and countries from which they source,” says Scharrer.

Like all businesses in the coffee industry, from December 2024 Volcafe will have to meet the new European Union Regulation on Deforestation-free Products (EUDR), which ensures products aren’t grown on land that has been deforested after December 2020. According to Scharrer, it’s one of the biggest shifts the industry has seen and a huge step towards responsible sourcing.

“I’ve been working in coffee for over 30 years, and I don’t recall any other law, event, or technological process to which the industry has needed to adapt in such a short time frame,” says Scharrer.

“This is a company-wide effort for which we have set up a task force with colleagues from various functions and geography – from IT to trade, sustainability to logistics. It is crucial for us to involve all functions to ensure our strategy and plan is

thought through and matches the diverse specificities of each. There is no onesize-fits-all solution and process here: for example, you cannot compare the gathering and checking of geolocation data in Papua New Guinea to that of Brazil.”

Kamphuis says Volcafe’s focus is on the farmers and ensuring these legislative changes don’t affect their sustainable profitability.

“Our field technicians are working very closely with farmers and making sure the necessary information to comply with the legislation is collected. Many coffee farmers are not aware of where their coffee is consumed, and therefore how important the European Union market can be for them. There is a lot of awareness and explanation work to do. This is all the more important as the farmers could lose an outlet, negatively impacting their income.

While the Volcafe team have been working around the clock to ensure everything is in place for EUDR, they’ve also been working towards their responsible citizenship goal by joining the International Labour Organization (ILO)’s Child Labour Platform.

“We have a zero-tolerance approach to child labour in our business operations. We believe in education; children belong in schools, not in the fields,” says Scharrer.

“As a global coffee trading company working with supply chains in many origins, we are acutely aware of the risk of child labour and have worked for many years with NGOs (non-governmental organisations) and other partners to tackle this issue.”

Being a member of the ILO Child Labour Platform allows Volcafe to intensify its work against child labour. Through the Platform and its Ending Child Labour in Supply Chains project, the company will work in collaboration with industry peers, NGOs, and governmental agencies.

“Our ultimate goal is to end the scourge of child labour, together,” says Scharrer.

“This is not a task one company or one organisation will achieve on its own, that’s why being a member of the Platform is so important: it gives us the opportunity to unite forces.” GCR

For more information, visit

Farmers are encouraged to plant shade trees and other crops.

Sustainable problem solving

Syntegon explains how it came up with a sustainable packaging solution that ensures coffee beans remain fresh and full of flavour.

IN 2022, Canadian packaging provider Rootree had a problem. The ecofocused company had recently secured a flurry of new specialty roaster customers, but their requests to package coffee beans in fully recyclable bags was causing a bottleneck in Rootree’s production line at its site in Ontario. The culprit? Degassing valves.

There are few things as pleasing as the fragrant scent of a just-opened bag of coffee beans: it’s one of life’s small pleasures and something roasters know is an essential part of the coffee experience. The degassing valve is a key component to locking in these aromatics, enabling the carbon dioxide that’s naturally produced by roasted beans to be released from the bag while also preventing oxygen from entering the vessel, which can make the coffee go stale and lose its precious flavour.

“As the coffee releases gas, the pressure

inside the bag builds,” says Marco Weritz, Sales Engineer for Valve Applications and Valves at Syntegon.

“When it surpasses ambient air pressure, the gas inside the bag pushes a membrane within the valve outward and escapes. As soon as the pressure is equalised, the ambient air presses the membrane of the valve closed again. This prevents intake of air, protecting the volatile aromas of the coffee. Thus, valves ensure a significantly lengthened shelf life of the packaged coffee – up to 30 months.”

Rootree’s mostly smooth-running production line was being held up at the degassing valve stage because the valves were being applied manually. The timeconsuming process meant the team were only able to yield around six to 10 readyto-fill coffee bags each minute, slowing the whole process down considerably.

Vice President of Product and Business

Development Pia Simran, and President and CEO Phil St-Cyr approached Syntegon for a solution.

As a global leader in processing and packaging lines and specialising in the food industry, the German company was well placed to help Rootree release its bottleneck. It has provided valve sealing and application technology for more than 40 years, starting with technology for its own production-line machines for the coffee industry, and progressing to stand-alone application machines that can be integrated into machinery from other companies.

“We developed this technology so we could help customers reduce manual application, automate the process, and increase output,” says Weritz.

Not only did Syntegon pioneer the degassing valve technology, it was one of the only companies that could fulfil

Images: Syntegon.
Pia Simran and Phil St-Cyr with Rootree’s new degassing valve applicator.

Rootree’s sustainability standards. In a statement, Simran said: “Syntegon was the only company we came across that had a clear roadmap towards sustainable valve solutions.”

Traditional valve applicator machinery uses heat sealing to apply the valves, but this process is not compatible with the environmentally friendly monomaterials Rootree uses for its recyclable and compostable product lines. Weritz and team had already masterminded the solution to this problem: its CVA 2000 VIS Internal Valve Applicator machine, which uses ultrasonic sealing instead of heat, and is therefore compatible with mono-materials.

“The use of ultrasonic sealing means this machine can be used for almost any material,” says Weritz. “It uses highfrequency vibrations to bond the valve to the film material by generating the necessary heat for welding directly within the seal gap, without the need for external heat application.”

While Syntegon produces complete production lines, the team were able to

fit the CVA 2000 VIS as a retrofit valve applicator, seamlessly integrating the technology into Rootree’s existing Totani production line.

“We have a very good partnership with Totani, so we had a solution ready for Rootree,” adds Weritz.

“Our standard valve application machinery fits around 80 per cent of the production lines used by the coffee bag market, so we have an out-of-the-box option for most customers. If a client has a production line we don’t already have a valve applicator solution for, we can adapt our technology to create a bespoke machine that can be integrated into their setup.”

In September 2022, the CVA 2000 VIS technology was installed into Rootree’s line in just one day. Syntegon’s experienced engineers were on hand to ensure the installation went smoothly and oversee calibration and the minimal training the Rootree staff required.

Since its production line went from semi to fully automatic, Rootree has produced sustainable coffee bags faster than ever before. The CVA machine can valve up to

85 bags per minute, which can then go on to be filled, sealed, and delivered in a much shorter lead time.

In a statement, Rootree CEO St-Cyr said: “Choosing Syntegon to automate our coffee in-line valve insertion was an easy choice. It checked three boxes that are important to us at Rootree. First, a defined roadmap allows us to achieve our objective to continue developing eco-friendly products. It also helps us get products to our customers faster with consistent high quality. Finally, it improves the ease of work for our staff and operators with the seamless in-line integration and less manual labour.”

Weritz says the project was hugely successful and that the company is seeing an increasing interest in its technology as the specialty roasting sector continues to grow. The Syntegon team enjoy rising to the challenge of finding tailored, sustainable solutions for the food and coffee industries. GCR

For more information, visit

The CVA 2000 VIS machine can valve up to 85 bags per minute.

PRODUCT Marketplace


The E’2s/Classic from Eversys is a compact espresso machine designed for efficiency and space-saving. Capable of producing 175 espressos per hour, it can serve two espressos simultaneously, with continuous water and steam production. This machine is suited for settings that require consistent espresso quality in a limited area. It offers a practical solution for those prioritising both speed and taste, without compromising on functionality.

For more information, visit

Franke Mytico

Franke Coffee Systems’ Mytico line is the winner of five industry awards, including the iF DESIGN AWARD 2024 Gold. The range combines timeless design with cutting-edge technology. The impeccable Italian design enhances any setting and is sure to become a true centrepiece. In a world where coffee is more than just a drink, the Mytico is the embodiment of quality, performance, and beauty, captivating coffee enthusiasts and professionals alike.

For more information, visit

Alba, the latest espresso grinder from Anfim, is specially designed to cater to the needs of commercial coffee professionals seeking exceptional value and performance in espresso grinding. Crafted in Milan, Italy, Alba assures speed and precision through its cutting-edge 80-millimetre flat burrs. It offers an intuitive grinding experience for baristas, enhanced by an innovative 3.5-inch touchscreen display, which guides users through three programmable recipes that can be secured for distinct user groups. It also serves as a hub for baristas to monitor and delve into a wide array of statistical usage metrics. In combination with its modern design and user-centric features, Alba brings a value proposition that’s tough to beat.

For more information, visit

Anfim Alba

Black Eagle Maverick

The Black Eagle Maverick is the next step in Victoria Arduino’s journey of innovation and design. It introduces important improvements in performance, precision, and sustainability, offering the same precision and control the brand is known and loved for, but using 37 per cent less energy than previous models. The Black Eagle Maverick is the first Victoria Arduino machine to include Pure Brew Technology, a revolutionary method of low-pressure coffee extraction that enables users to create filter-style coffee alongside traditional espresso.

For more information, visit

WMF AutoClean

WMF AutoClean from WMF Professional Coffee Machines is one of the first fully automatic cleaning solutions in the coffee industry. All the time-consuming, error-prone cleaning tasks previously performed by the user are eliminated and the input required is reduced to the minimum. An integrated timer is used to specify when and at what intervals the AutoClean system starts, and then everything else is taken care of by the machine. State-of-theart components guarantee automatic feeding, dispensing, and monitoring of the cleaning agent. AutoClean combines maximum functionality with elegance, epitomising the WMF brand message ‘designed to perform’.

For more information, visit

Natural Concentration with ESSENCE go

Australian company Flavourtech has recently partnered with Aquaporin to deliver a new solution for natural concentration of aromas and extracts. Aquaporin Inside is a revolutionary method of natural concentration without traditional heat or pressure processes. The technology lends itself to the concentration of aroma captured from coffee slurry using Flavourtech’s Spinning Cone Column, known as the SCC. It may also be used to concentrate other sources of aroma, such as evaporator condensates, or even cold brew extracts. Aquaporin’s ESSENCE go model, a compact laboratory-scale system ideal for early-stage product development, is new to the market.

For more information, contact


DIARY Dashboard

Global coffee:


Melbourne International Coffee Expo


12 — 14 May

Melbourne International Coffee Expo (MICE) is the largest dedicated coffee event in the Asia-Pacific. MICE connects café owners, roasters, equipment manufacturers, service suppliers and more to facilitate real business opportunities. The 2023 Expo saw almost 11,000 attendees at the Melbourne Convention and Exhibition Centre. MICE2024 will host the Global Coffee Report Symposium Breakfast, and Café Owners Education Series. It will also introduce Australia’s Favourite Coffee competition, eligible to all exhibiting roasters.


CoFair 2024


16 — 19 May

More than 300 exhibitors and 7000 trade visitors will travel to Kunshan, China, for this year’s CoFair expo. Organised by China’s Ministry of Commerce, the event provides a free space for businesses looking to share information and expand their networks. This year’s event will include the College Students Innovation Contest, in which students from across China will present new creations designed to uplift the country’s coffee industry. Kunshan is 30 kilometres away from Shanghai.




26 — 28 June

The SIGEP series is looking to capitalise on Asia’s growing coffee prospects with its second expo in the continent for 2024. SIGEP Asia, held alongside the Restaurant Asia series, will connect coffee buyers, retailers, and enthusiasts to showcase the best of innovation and development to the Asian market. Masterclasses, tastings, discussions, and the Singapore National Coffee Championship are among the highlights of the three-day event.


6 7


Finefood Indonesia


23 — 26 July

Food & Hospitality Indonesia (FHI) builds on its growing presence in the coffee industry with its 18th Finefood trade show in July. Taking place at the Jakarta International Expo building, the event puts the focus on Indonesia’s potential in the hospitality sector, examining the country’s latest trends and products. FHI is dedicated to bringing the best of Indonesian food and beverage to the world and presenting it as a market on the rise.


events around the world

8 8

Cafeex Shanghai


20 — 22 December

Cafeex is a professional event focused on specialty coffee and drinks based in China. Coffee shop owners and roasters will gather together to share their products and services. Coffee equipment suppliers, green bean traders, packaging solutions suppliers, and trainers will also enrich the event. There will be a specialty beverage forum and specialty coffee cupping, as well as a coffee roasting and barista competition. Cafeex is a one-stop platform for both coffee lovers and experts.

1 2 3 4 5 6 7

World of Coffee


27 — 29 July

For the first time, the Specialty Coffee Association will host three global trade shows in the same year, with the final instalment of the World of Coffee series taking place in Denmark in July. World of Coffee Copenhagen will feature the 2024 World Latte Art, World Coffee in Good Spirits, and World Coffee Roasting Championships. The city’s progressive approach to business, technology, design, and trade make Copenhagen an ideal host destination for the trade show.



5 — 7 September

Colombia’s popular coffee trade show will be returning for its 10th edition in 2024. Organised in conjunction with the National Federation of Coffee Growers of Colombia, the show is dedicated to celebrating the best of coffee from the country. ExpoEjeCafé will return to the Parque del Café theme park in Montenegro. Workshops and lectures will be streamed live online, as well as competitions to determine Colombia’s top barista.



24 — 26 October

Triestespresso will bring the best of Italian coffee to the world for its 11th edition this October. The Italian trade show had more than 13,000 visitors at its 2023 event. Taking place at the Porto Vecchio of Trieste, Triestespresso offers guests full immersion into the world of coffee. Exhibitors of all types are invited to take part, including green coffee producers, coffee roasters, machine and equipment manufacturers, and packaging companies.


A sign of the times

Why the Specialty Coffee Association is undertaking the first major overhaul of its membership program in decades.

WHEN THE Specialty Coffee Association of America merged with the Specialty Coffee Association of Europe, it received as much attention as when Coca-Cola acquired Costa Coffee in 2019 for around US$5 billion.

But while the Specialty Coffee Association (SCA) has evolved its many events and skills programs, aimed at creating a vibrant and interconnected global coffee community, its membership model hasn’t changed since that fateful 2017 merger.

And, according to Yannis Apostolopoulos, CEO of the SCA, it is time.

“For years, we’ve been working to reevaluate how we build a more effective and valuable membership program for all our stakeholders. This was led by a multi-year strategy to expand our global network, enhance stakeholder experience by utilising local communities, and create opportunities for professional engagement and individual growth,” he says.

Key objectives in pursuing the renewed membership model include significantly increasing SCA’s stakeholder count, building its internal systems to support them, and achieving the financial stability to accommodate big changes like this.

“We also wanted to acknowledge and engage the hundreds of thousands of individuals and companies we [connect] with each year and recognise them as being part of our community,”

Apostolopoulos says.

As such, this year the SCA will introduce a new membership model focused on providing value and connectivity to the growing international community.

The most obvious change is the SCA member portal, which serves as a

centralised hub for members of the coffee community to access a wide range of resources, tools, and information tailored to their needs. This platform includes features such as customisable dashboards –Apostolopoulos’ favourite – member portals, educational materials, standards, news updates, and networking capabilities.

Key content will be available in various languages, including educational materials, standards, and resources, however, a dashboard feature enabling members to select their preferred language is something the SCA will look into for future update phases.

Apostolopoulos says this personalisation aims to enhance the member experience and ensure information is readily accessible and easy to navigate. The portal’s networking capabilities will enable members to connect with peers both locally and globally, fostering community engagement and knowledge sharing.

“Overall, it serves as a powerful tool to support the growth and advancement of the coffee industry and enhance the experience of community members,” Apostolopoulos says.

Companies and individuals interested in accessing SCA content, research, standards, education, and its community will have access to the new platform.

“We’re putting a lot of effort into improving the company memberships, allowing businesses to connect as many staff as they want to their company account, introducing a simpler discount model for event tickets, and introducing a feature that allows companies to create a customised professional development pathway through SCA’s education and publications. This is all in addition to our

current discount model for companies that exhibit at our tradeshows around the world,” Apostolopoulos says.

Individual membership will include two models: an associate member and a professional member.

The associate member is a free membership tier that lowers the barrier to entry, making it more accessible for individuals and companies to join.

The main priority in renewing and streamlining the membership pricing structure, Apostolopoulos says, is to ensure simplicity, value, and accessibility.

“By removing the financial barrier to entry, the SCA demonstrates its commitment to fostering inclusivity and broadening participation in the specialty coffee industry,” Apostolopoulos says.

“It’s a perfect opportunity to become a part of this thriving global coffee community committed to making coffee better.”

The SCA aims to do this through a wide range of resources, educational programs, networking opportunities, industry insights, and research all aimed at supporting sustainable, equitable, and prosperous practices throughout the coffee value chain.

A professional membership category costing US$100 will give members voting rights and additional promotional benefits.

“The new system we’re building will allow for far greater member connectivity and engagement and we will communicate the transition plan for current members as the new model goes into effect,” says Apostolopoulos. GCR

For more information, visit

Image: Specialty Coffee Association.
Melbourne International Coffee Expo PLATINUM SPONSORS Melbourne Convention and Exhibition Centre March 13-15 2025 ENQUIRE NOW The World’s Destination for Coffee Save the date as the world returns to MICE in 2025
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.