NOVEMBER 2023
OWNER NEWSLETTER
2023 A YEAR OF CHANGE
STR PERMIT RENEWAL PROPERTY DEEP CLEANS
A GROWING COMPANY IN A GROWING MARKET A BLEND OF WORK & PLAY
Heather Whichard - Office Admin / Onboarding Specialist
We just wanted to drop you a quick note to remind you that the City of Corpus Christi Short Term Rental Permit Renewal for 2024 is right around the corner. Not to worry, though! We are gearing up to take care of your Permit Renewal in December 2023, ensuring that everything runs smoothly for you. Just a heads up, a $250 charge will be posted to your Owner’s Statement at that time. Rest assured, our dedicated team will go the extra mile to update the permit on your property and make sure the listed description on all websites is spot-on.
Sage Viator - Director of Owner & Guest Services Lucy Siller - Director of Housekeeping
Our deep clean procedure consists of a two-day process. Once scheduled, an email is sent out to you, the owner, letting you know the deep clean is scheduled and a housekeeping hold is placed on the property for two days. This is to ensure our staff has adequate time to complete the entire deep clean process, from start to finish. We will only schedule deep cleans Monday – Thursday, as to not interfere with any potential weekend bookings. Our staff utilizes the first day to do a complete housewares inventory of the unit. We also use this time to label light switches, document appliance serial numbers, and to take pictures of furnishings/décor throughout the unit. The 2nd, and final day of the hold is solely for the cleaning process. Our housekeepers spend an extensive amount of time, cleaning the entire unit from the top, down.
We take this opportunity to clean areas and items that we may not typically have a chance to clean each and every time, given the time constraints of a regular departure clean. The scope of work includes, but is not limited to, scrubbing crown molding, baseboards, & walls, cleaning behind and underneath appliances, large furniture, etc. We then have each property thoroughly inspected.
One of the benefits of a growing company is to be fortunate enough to promote from within and keep the talent we all love. Our seasoned employees have accumulated valuable industry knowledge and expertise making it easy to advance from within and finesse those skill sets.
We still have the same familiar faces you’ve worked with, just in new roles!
We are proud to be a small, family owned company growing every year. Whether you have questions about your statement, your renters, service orders or just the overall standing of your property; our helpful staff can point you in the right direction to get all your questions answered.
We understand there are many sides to owning a vacation rental and we want to use this opportunity to tell you to please reach out with any concerns. We are happy to help!
2023 has been our first non-record breaking year. We attribute that to market demand. There have been 265 new properties added in the last few years that are in direct competition. This is not just isolated to our market. The US travel market is down 7% while the local Corpus Christi market is down 20%, despite that we have managed to stay above the city average. Please take a look at Padre Escapes Paid Occupancy on North Padre Island as of now for the year.
Emily Wilson - Director of Marketing
Now is the time to set your property apart for the right reasons! Updated properties are more likely to receive positive reviews and feedback from guests, contributing to a favorable reputation that can attract more interest and bookings. Properties that offer modern amenities and features, such as high speed internet, smart home technology, and well equipped kitchens, can attract individuals seeking convenience and comfort during their stay. This year we are seeing properties that are updated out performing anywhere from 20% - 30%. Let these images of some of our revamped properties do the talking for us.
Ready to take your property to the next level? Let’s make it happen! Our helpful maintenance team is ready to help you tackle any project.
While on the clock, our day-to-day work life can get a little hectic at times managing over 250 properties. Team building activities are what make our departments thrive. We have received great feedback from our staff, whether it was a water balloon fight, pizza party, or a bonfire with s’mores on the beach. Being able to unwind and spend some time together has greatly improved our team’s communication and rapport. The magic happens when work and play harmoniously intertwine.
A new award our team has been coveting is the G.O.A.T. award. Awarded to the staff member with the most votes for Going Overboard Assisting the Team!
Padre Escapes has our heart set on creating a positive impact for our community especially with the Flour Bluff School District. We are blessed to provide a Christmas to so many deserving kids who wouldn’t otherwise have a Christmas. This year marks our 10th year of this outreach project. A few years ago, we began providing school supplies, backpacks, clothing, and shoes for the beginning of the year. We think of these kids as our own and have had many of them throughout their school career. In the past, we also helped out by providing math calculators to students of Flour Bluff; and sponsoring the high school basketball team, golf team, and Nueces County 4H Trap and Skeet Club. Our Padre Escapes Family is growing and we want to spread the love.