FACTORS INFLUENCING INFORMATION SYSTEMS FAILURES IN NASARAWA STATE, NIGERIA (A MASTER’S RESEARCH PROJECT)
CHAPTER ONE 1.0 INTRODUCTION 1.1 BACKGROUND OF THE STUDY The factors influencing information systems failures in Nasarawa state, Nigeria is an important research situation based on the fact that Information systems when successful exhibit their full positive potentials which are: increased efficiency and high quality service (Sadoughi, et. al., 2013) to mention a few. Therefore when failures are experienced in relation to Information Systems, it means then that: Information systems are likely to be seen as negative impacting tools to growth and development where huge amounts of investment end up wasted on inefficiencies, unsatisfactory and misdirected perceptions (Sadoughi, et. al., 2013). The gaps that have been created by information systems failures have put the positive effects of information systems at high risk of total rejection however the positive effects far outweigh the negative ones. Investigating the failure factors of Information Systems is key and has been an ongoing process globally (Heeks, 2002), however generalizations from researches on information systems has not really fully helped in curbing failures, especially for developing countries where researches need digging deeper into specifics in order to explore such failure factors (Avgerou, 2019). This research takes a deeper contextual look into factors influencing information systems failures in Nasarawa state with an expectation to creating valuable patterns that can advance practice; especially for developing countries who have struggled through the years around the concept of creating positively impacting information systems and failing because of a simple unknown factor. 1.2 AIMS AND OBJECTIVES OF THE STUDY There are quite a number of factors to be considered given the occurrence and intensity of research/debate in this given area especially for developing countries (Samuel, 2020). Understanding the nature of Information Systems researches in a developing country like Nigeria, with Nasarawa State in the research lens is of essential importance (Avgerou, 2008). This is because even from a general Information Systems perspective, there is the important need to connect peculiarities in the subfields with that which is commonly obtainable in the Information Systems research field as a whole (Avgerou, 2008). The concept suggested by Avgerou (2008) has the intrinsic capability of expanding general global perspectives significantly, where Information Systems failures are concerned (Samuel, 2020). Therefore, in relation to this the research aims at unveiling 8|Page
