FACTORS INFLUENCING INFORMATION SYSTEMS FAILURES IN NASARAWA STATE, NIGERIA (A MASTER’S RESEARCH PROJECT)
Information Systems Failures and Successes are independent of geography (Lemon, et. al., 2002), hence, the fact that there are rising cases of failures show significantly that generalizations have not been as effective as envisaged (Avgerou, 2019) towards curbing particularly the failures. It is a known fact that the World Wide Web and the Internet are process facilitators irrespective of geographical spaces (Yakubu and Dasuki, 2018); however, cases have been made to show huge investments in e.g. Learning Management Systems (LMS) that have faced a high rate of technological failures (Al-Azawei, 2019). The case does not end there, as other factors reflect dissatisfaction in the services and the exploitation of interactive features of social networking sites (SNS) with direct reference to developing countries (Al-Azawei, 2019). Research figures show that in a span of 16 years there is little improvement that cannot be seen as very significant given the number of Information Systems that have not been successful within the same span of time (Hughes, Rana and Simintiras, 2017). This is suggestive of the fact that generalizations on the factors responsible for Information Systems failures need to be better understood, and contextualized with regards occurrences of failures and their basic or complex most significant remedies (Hughes, Rana, and Simintiras, 2017). Avgerou (2019) sees the need for improving on methodology and theory, contextualized generalizations, comparative complementarity and alternate perspectives of theory in relation to technological and action underpinnings. From synthesized literature, developing countries are the focal-point of Information Systems researches today as elaborated by: Avgerou (2019); Aro-Gordon (2016); Audu, Gambo and Yakubu (2017); Hughes, Rana and Simintiras (2017); Nunamaker et. al., (2015); Dalal and Pauleen (2018); Al-Azawei (2019); Yakubu and Dasuki (2018); Yildrim and Bediroglu (2018); Azeta at. al.(No Date); Oravee, Zayum and Kokona (2018); Shagari (2017); Joshua (2010); Iyengar (2016); Nielsen and Sæbø (2016); Guerriero (2015); Bello and Obinne (2012); Dwivedi et. al. (2015); Gichoya (2005); Ismail and King (2007); Nauman, Aziz and Ishaq (2005); Ojoko and Ojoko (2017); Avgerou (2008); Heeks (2002); Vaidya, Myers and Gardner (2013); Walsham, Robey and Sahay (2007), - in relation to failures and a need for improvement through diversified and integrated mechanisms (Nielsen and Sæbø, 2016). This is in consonance with perceived failure occurrences and experiences in Nasarawa State, Nigeria. Some of the consequential outcomes of these are investments of huge amounts of financial resources to implement inefficient systems in the least, or failed systems at worse (Sadoughi, et. al., 2013). Whatever the case, it is important to note that failure or success is contingent on contextual criteria or 13 | P a g e
