January-March 2025

January - March 2025 | Volume 2 Issue 1

NMEDA NEWS The Auto Mobility Magazine

Visiting Over 70 Mobility Dealerships: What Works and What I’ve Learned Town Hall Recap QAP Updates

NMEDA.org

NMEDA NEWS President Eric Mansfield

JAN-MAR 2025

CONTENTS

VOLUME 2, ISSUE 1

CEO Toby Cummings, CAE

COLUMNS

FEATURES

Layout, Editor & Creative Director

26

Mobility My Way - By Mike Savicki

30

Town Hall Recap - By Ariel Ifill

34

On the Cover The Future of Veterans Affairs: Doug Collins’ First Moves - By Ariel Ifill

Ariel Ifill

Contributing Writers Harry Baergen Shawn Richmond Ariel Ifill Russ Newton Chuck Hardy Randy Schiller Toby Cummings Mike Savicki

NMEDA NEWS is published quarterly by the National Mobility Equipment Dealers Association.

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CEO’s Message - By Toby Cummings

18

Officer’s Message - By Randy Schiller

20

Industry Advisor - By Harry Baergen

36

Canada Officer’s Message - By Russ Newton

38

Government Relations Update - By Shawn Richmond

42

QAP Updates & FAQS - By Chuck Hardy

3327 W. Bearss Avenue Tampa, FL 33618 For business office, advertising, and subscriptions:

ALSO

Tel: 813.264.2697 Toll-Free: 800.833.0427 www.nmeda.org info@nmeda.org

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Board of Directors

45

QAP Dashboard

6

Staff Directory

47

Subscription rates for the USA and Canada Members: $27/four issues, Non- Members: $36/ four issues. Back issues are available by calling the NMEDA office.

10

Dealer Member Directory

Allied Health Professional Member Directory

29

Around the Industry

48

Edu/Government/Non-Profit Member Directory

49

Industry Member Directory

51

Dates to Remember

All rights are reserved under copyright laws © 2025.

The articles published in NMEDA NEWS reflect the opinions of their authors, not NMEDA. As such, NMEDA neither takes a position on nor assumes responsibility for the accuracy of the information or statements contained therein.

AI was used in the production of this publication.

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NMEDA NEWS

MISSION The mission of the National Mobility Equipment Dealers Association is to advocate and exemplify excellence in providing safe, reliable transportation solutions to enhance accessibility.

Jan-Mar 2025

3

MGA Research Corporation

BOARD OF DIRECTORS Eric Mansfield, President

Russ Newton, Canadian President

MobilityWorks 810 Moe Drive Akron, OH 44310 (800) 638-8267 eric.mansfield@mobilityworks.com

Sure Grip 4850 Route 102 Upper Kingsclear, NB E3E 1P8 (800) 506-6666 russ@suregrip-hvl.com

Jud DeMott, Vice President

Susie Touchinsky, Allied Health Professional Rep.

Access2Mobility 12406 SH 155 South Tyler, TX 75703 (903) 592-6760 jud.demott@gmail.com

Ron Mohr, Secretary Clock Mobility 603 N Waverly Rd Lansing, Michigan 48917 (517) 272-4488 ronm@clockmobility.com

Michelle Szumski, Edu/Gov/NonProfit Rep. Texas Workforce Commission 101 East 15th Street Austin, TX 78778 (512) 936-3462 phone michelle.szumski@twc.texas.gov

Catherine Martin, Treasurer

Trevorr Jurgensen, Rep. at Large 1

Ilderton Conversions 701 South Main Street High Point, NC 27260 (336) 841-6100 phone cmartin@ilderton.com

MobilityWorks 810 Moe Drive Akron, OH 44310 (800) 638-8267 trevorr.jurgensen@mobilityworks.com

Steve Dawson, Component Manufacturer Rep. Harmar Mobility 1500 Independence Blvd, Suite 200 Sarasota, FL 34234 (800) 833-0178 steve.dawson@harmar.com

Corey Kupsh, Rep. at Large 3 A & J Mobility 333 Washington Street Valders, WI 54245 (920) 775-4104 coreyk@aandjvans.com

NMEDA NEWS

Seating System, Seat Belt Anchorage and Wheelchair Anchorage Testing Experts.

Test with the Best: We are proud to serve the industry for over thirty years.

| email: david.winkelbauer@mgaresearch.com | phone: (262) 763-2705 | web: mgaresearch.com |

Alex Cook, Rep. at Large 2

Vantage Mobility 5202 S. 28th Place Phoenix, AZ 85040 (800) 348-8267 randys@vantagemobility.com

Advanced Wheels 33 Bradley Park Road East Granby, CT 06026 (860) 653-8064 christian@advancedwheels.com

FMVSS 207/210 &SAE J2249

Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 (502) 447-8267 scook@superiorvan.com

Randy Schiller, Manufacturer Rep.

Christian Quandt, Past President

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Adaptive Mobility Services 1120 Centre Turnpike Orwigsburg, PA 17961 (484) 650-2280 susie@adaptivemobility.com

Discover the MGA Advantage

Christina Duggan, Rep. at Large 4 Creative Mobility Group 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 cduggan@creativemobilitygroup.com

Jan-Mar 2025

5

STAFF DIRECTORY

WELCOME NEW NMEDA STAFF

Welcome New NMEDA Staff

Toby Cummings, CAE

Amy Lane

CEO

Director of Education, Training & Conference

toby.cummings@nmeda.org

amy.lane@nmeda.org

Kelly Lane

Ariel Ifill

Accounting & Operations Manager

Marketing & Communications Manager

kelly.lane@nmeda.org

ariel.ifill@nmeda.org

Kristen Clevidence

Mikala Poulos

manager. With more than 7 years of experience in B2B marketing and strategic

Quality Program Manager

Member Services Manager

communications, she is eager to refine and enhance NMEDA’s marketing

kristen.clevidence@nmeda.org

mikala.poulos@nmeda.org

NMEDA welcomes Ariel Ifill as its new marketing and communications

strategy, making it more engaging and impactful for members and the industry.

Kelly Lane joins NMEDA as its new accounting and operations manager.

Chuck Hardy

Shawn Richmond

Director of Quality & Compliance

Government Relations & Policy Manager

chuck.hardy@nmeda.org

shawn.richmond@nmeda.org

Bringing more than 20 years of accounting experience, she brings extensive expertise to the team. We look forward to her contributions to NMEDA’s operations.

We are excited to have both Ariel and Kelly on board. Please join us in welcoming them to NMEDA!

Trevor Jennings

Megan Perez

Director of Partner Relations

Office Coordinator

trevor.jennings@nmeda.org

megan.perez@nmeda.org

VA PAST DUE INVOICE PROGRAM NMEDA’s Past Due Invoice (PDI) Program is dedicated to securing payment for VA invoices overdue by 60+ days.

If you are experiencing late payments, submit your VA Past Due Invoice (PDI) spreadsheets to webmaster@ nmeda.org. Please use the updated spreadsheet available on our PDI Program webpage.

Important Notes:

• Remove any paid invoices before submission.

• Use only the latest spreadsheet version.

Update: We’re seeing early signs of improvement in VA payment processing. Some members reported slight increases in payment activity for February. Your timely PDI submissions help us track progress and strengthen our advocacy with VA representatives.

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NMEDA NEWS

Jan-Mar 2025

7

“

I want to personally thank everyone who participated in our board elections, selecting leaders for key positions... Your engagement in this process demonstrates the strength of our volunteer-led organization and your commitment to NMEDA’s future.”

As your CEO, I see daily how changes in federal and

Your input will be instrumental in developing a

state governance are impacting the rules, regulations

strategic plan that addresses real-world challenges and

and services that affect our members’ businesses. From

opportunities. We are creating multiple channels for you

shifts in Veterans Affairs policies to state-level mobility

to share your thoughts, including:

equipment legislation, from healthcare reimbursement

CEO’s Message

changes to new vehicle technology standards, the

Direct communication with me and our

complexity of our operating environment continues

leadership team

to grow.

Upcoming member town halls

This makes it particularly timely that we begin the process

Online surveys and feedback sessions

of sunsetting our current strategic plan and developing a new roadmap for NMEDA’s future. While our existing plan has served us well, guiding us through significant achievements in QAP enhancement, government relations, and educational programming, today’s environment demands a fresh perspective and bold vision for the future.

in our organization’s journey. These governance updates, supported by your active participation in our democratic process, provide us with an excellent

NMEDA NEWS

provide us with the flexibility to respond more quickly to emerging challenges while maintaining the careful deliberation needed for major initiatives.

wisdom of our membership. As we begin this strategic planning process, I am reaching out to each of you with

challenges keep you up at night? What opportunities excite you about the future? What support do you need

I am particularly excited about the potential for innovation and growth in our industry. Despite the challenges we face, the need for our services continues to grow, and technological advances are creating new possibilities for enhancing mobility and independence for those we serve.

from NMEDA to thrive in the coming years? Specifically,

Over the next few months, you will be hearing more

we are seeking your perspective on:

about specific opportunities to contribute to our strategic planning process. I encourage you to participate actively in these discussions. Your experience, insights, and ideas

I want to personally thank everyone who participated in our board elections,

business operations

are essential to ensuring NMEDA remains a strong and

selecting leaders for key positions including vice president, secretary, regional

Market trends and demographic shifts

effective voice for the mobility industry.

representatives, component manufacturer representative, and allied health

impacting customer needs

As always, my door remains open. Don’t wait for formal

Educational and certification

feedback sessions to share your thoughts about trends,

requirements for evolving technology

issues, or challenges that you believe NMEDA needs to

NMEDA’s future.

8

all segments of our membership. The updated bylaws

Emerging regulatory challenges affecting

the strength of our volunteer-led organization and your commitment to

NMEDA - CEO

in synthesizing your input and crafting a vision that serves

foundation to launch our next strategic planning initiative.

professional representative. Your engagement in this process demonstrates

Toby Cummings, CAE

our newly elected board leadership will play a crucial role

anticipate and adapt to change through the collective

and aspirations for our industry and association. What

approved changes to our operating bylaws, NMEDA stands at a pivotal moment

As we move forward with this strategic planning process,

The strength of NMEDA has always been our ability to

an important request: Share your insights, concerns

As we welcome our newly elected Board leadership and implement the recently

Committee and task force participation

The approved bylaws revisions modernize NMEDA’s governance structure, making it more responsive to industry changes while preserving the strong,

Supply chain and workforce development challenges

member-driven culture that has defined the organization since its founding.

Opportunities for industry partnerships

These updates could not have come at a more crucial time, as our industry

and collaboration

faces unprecedented challenges and opportunities in today’s rapidly evolving

Resources and support services that

political and regulatory landscape.

would enhance member value

address. Your perspective helps us provide better value to all members and strengthens our ability to advocate effectively for our industry.

Together, we will chart a course that positions NMEDA and our members for success in the years ahead.

Jan-Mar 2025

9

NMEDA DEALER MEMBERS

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

ALABAMA

United Access - Phoenix 23606 N 19th Ave Phoenix, AZ 85085 (623) 879-0800 1, 3

MobilityWorks - Chico 7 Three Sevens Lane Chico, CA 95973 (800) 225-7361 1, 3

Griffin Mobility 213 Chestnut Street NW Hartselle, AL 35640 (256) 751-1365 1

United Access - Scottsdale 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 (480) 941-4800 1

MobilityWorks - Fresno 120 North Diamond Street Fresno, CA 93701 (559) 268-9394 1, 3

High Tech Mobility LLC 3351 Warrior River Rd Hueytown, AL 35023-1304 (205) 491-2109 1, 3

United Access - Tucson 4720 N La Cholla Blvd Suite 150 Tucson, AZ 85705 (520) 293-3596 1, 3

MobilityWorks - Oakland 1822 Embarcadero Avenue Oakland, CA 94606 (510) 927-2860 1,3

MobilityWorks Birmingham 80 Commerce Dr. Pelham, AL 35124 (205) 426-8261 1, 3

____________________________

UNITED STATES ____________________________

MobilityWorks - Huntsville 2150 Meridian Street North Huntsville, AL 35811 (234) 542-3022 1, 3 Superior Van & Mobility Montgomery 1647 Coosa River Pkwy Wetumpka, AL 36092 (334) 244-1011 1, 3 Sylacauga Handicapped Inc 40811 US Hwy 280 Sylacauga, AL 35150 (256) 249-3717 1, 2, 3 Team Adaptive Medical Inc - Mobile 1251 Boltons Branch Drive Mobile, AL 36606 (251) 471-1088 1, 3 ____________________________

ARIZONA A.D.E. Industries, Inc. 3621 S Palo Verde Tucson, AZ 85713 (520) 571-7156 1 United Access - Chandler 1825 E Germann Road Suite 24 Chandler, AZ 85286 (480) 999-5939 1, 2, 3 United Access - Goodyear 13765 W Auto Drive Suite 125 Goodyear, AZ 85338 (623) 242-0552 1, 3

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NMEDA NEWS

ARKANSAS MobilityWorks - Bryant 3418 Main St Suite 400 Bryant, AR 72022 (501) 794-3100 1, 3 Superior Van & Mobility Fayetteville 1110 Mathias Dr Ste F Springdale, AR 72762-0710 (479) 521-8433 1, 3 Superior Van & Mobility Jonesboro 2421 Sunny Meadow Drive, Ste D Jonesboro, AR 72401 (870) 933-7270 1, 3

MobilityWorks - Pasadena 325 North Altadena Drive Pasadena, CA 91107 (626) 584-8181 1, 3 MobilityWorks - Riverside 7239 Indiana Avenue Riverside, CA 92504 (951) 686-3152 1, 3 MobilityWorks Sacramento 3383 Fitzgerald Rd. Rancho Cordova, CA 95742 (916) 363-8310 1, 3

United Access Sacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822 (916) 392-1196 1, 3 United Access - San Bernadino 711 S Allen St San Bernardino, CA 92408 (909) 383-3883 1, 3 United Access - San Diego 4797 Ruffner Street San Diego, CA 92111 (858) 541-0552 1, 3 United Access - Santa Rosa 3285 Santa Rosa Avenue Suite A Santa Rosa, CA 95707 (707) 575-6997 1, 3 United Access - Stanton 11600 Western Avenue Stanton, CA 90680 (714) 890-8262 1, 3

United Access - Wheat Ridge 9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033 (877) 501-8267 1, 2, 3 ____________________________

CONNECTICUT Advanced Wheels - East Granby 33 Bradley Park Road East Granby, CT 06026 (860) 653-8064 1, 2, 3 Advanced Wheels - East Haven 650 Coe Avenue Suite 2 East Haven, CT 06512 (203) 800-8064 1 MobilityWorks - East Hartford 104 Pitkin Street E. Hartford, CT 06108 (860) 282-8202 1, 3 ____________________________

____________________________

DELAWARE

COLORADO

MobilityWorks - Bear 1010 Contractors Way Bear, DE 19701 (302) 613-7555 1, 3

MobilityWorks - San Diego 8130 Parkway Drive LaMesa, CA 91942 (619) 474-4072 1

Colorado Fleet & Mobility dba Mobility of Denver 2311 S. Platte River Dr. Denver, CO 80223 (844) 289-2635 1, 3

MobilityWorks - Santa Clara 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402 1, 3

Frontier Access & Mobility Systems, Inc. - Fort Collins 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267 1

MobilityWorks - Van Nuys 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402 1, 3

Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435 1

SACVANS Mobility 5821 Florin Perkins Rd Sacramento, CA 95828 (916) 381-8267 1

Economy Medical Lifestyle Mobility 2355 Whitman Rd Ste F Concord, CA 94518-2542 (925) 671-4800 1

MobilityWorks - Aurora 1640 S Abilene St Aurora, CO 80012 (720) 640-9989 1, 3

United Access - Fremont 40975 Albrae St Long Beach, CA 94538 (510) 999-7959 1, 3 United Access - Long Beach 2715 Seaboard Ln Long Beach, CA 90805 (562) 634-5962 1, 3

Gator Custom Mobility 501 NE 23rd Ave Gainesville, FL 32609-8604 (352) 373-9673 1

Gary E. Colle, Inc./dba Goldenboy of San Diego 12130 Dearborn Place Poway, CA 92064 (858) 748-9414 1, 3

United Access - Colorado Springs 6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267 1, 3 United Access - Highlands Ranch 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267 1, 2, 3

Manatee Mobility Vans LLC- Bradenton 4224 Solutions Ln Unit 103 Bradenton, FL 34211-4931 (941) 279-6000 1, 3

Superior Van & Mobility North Little Rock 7323 Cock of the Walk St Suite B North Little Rock, AR 72113 (501) 725-9070 1, 3 ____________________________

CALIFORNIA AERO Mobility 1001 N Weir Canyon Road Anaheim, CA 92807 (714) 973-8600 1, 2, 3

NuMotion/Spinlife 773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110 1 ____________________________

FLORIDA Advanced Driving Systems, Inc. 662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300 1, 2, 3 Custom Mobility 7199 Bryan Dairy Road Largo, FL 33777 (727) 539-8119 1, 3

Manatee Mobility Vans LLC- Fort Meyers 4852 Palm Beach Blvd Fort Myers, FL 33905 (239) 693-4000 1, 4 Mike Erdman Mobility 4650 US Highway 520 Cocoa, FL 32926 (321) 636-8887 1 Mobility Transportation Systems 4010 East Hillsborough Ave Tampa, FL 33610 (813) 246-9116 1, 2, 3 MobilityWorks - Clermont 20354 US Highway 27 Clermont, FL 34715 (352) 322-2256 1, 3 MobilityWorks - Daytona 364 Destination Daytona Ln Ormond Beach, FL 32137 (386) 586-5495 1, 3 MobilityWorks - Fort Lauderdale 5601 Powerline Road Suite 104 Fort Lauderdale, FL 33309 (954) 974-7028 1 MobilityWorks - Fort Myers 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900 1 MobilityWorks - Fort Myers North 5751 Zip Dr Fort Myers, FL 33905-5035 (239) 936-6333 1, 3 Mobilityworks - Fort Pierce 6144 S US Highway 1 Fort Pierce, FL 34982-3951 (772) 465-9600 1 MobilityWorks Jacksonville 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111 1, 3 MobilityWorks - Lake Worth 1925 10th Ave N Unit 1 Lake Worth, FL 33461 (561) 586-1997 1, 3

MobilityWorks - Largo 8203 Ulmerton Road Largo, FL 33771 (727) 521-4248 1, 3

United Access - Orlando 3451 Parkway Center Ct. Orlando, FL 32808 (407) 751-4158 1, 3

MobilityWorks - Miami 5201 NW 77th Ave Suite 100 Miami, FL 33166 (305) 234-0071 1, 3

GEORGIA

MobilityWorks - Ocala 7265 SW 62nd Ave Unit 1 Ocala, FL 34476 (352) 300-1173 1 MobilityWorks - Orlando 7260 Narcoossee Road Orlando, FL 32822 (407) 674-8778 1, 3 MobilityWorks - Pompano Beach 750 E Sample Rd Bldg 1 Pompano Beach, FL 330645144 (954) 942-6033 1 MobilityWorks Tallahassee 1505 Capital Circle NW Tallahassee, FL 32303 (850) 224-4383 1 MobilityWorks - Tampa 8706D East Broadway Avenue Tampa, FL 33619 (813) 628-4255 1, 3 Superior Van & Mobility Pensacola 6260 Technology Dr. Suite B Pensacola, FL 32505 (850) 378-8914 1, 3 Supreme Motors 4301 Oak Circle, Ste. 19 Boca Raton, FL 33431 (954) 561-2499 1, 3 Team Adaptive - Pensacola 3618 N Pace Blvd Pensacola, FL 32505 (850) 332-1688 1, 3 Team Adaptive Inc Panama City 1201 Harrison Avenue Panama City, FL 32401 (850) 522-0059 1

Adaptive Driving Solutions 3585 Riverwatch Parkway Augusta, GA 30907 (706) 364-2688 1, 2, 3 MobilityWorks - Atlanta 3700 Dekalb Technology Pkwy Doraville, GA 30340 (470) 427-0696 1, 3 MobilityWorks - Marietta 1255 Kennestone Circle Suite 100 Marietta, GA 30066 (800) 444-9100 1, 3 MobilityWorks - Savannah 3938 Ogeechee Road Savannah, GA 31405 (912) 233-1050 1 R & R Van Lift Sales & Service - Athens 164 Commerce Blvd Athens, GA 30606 (470) 276-6282 1 R & R Van Lift Sales & Service - Conyers 2130 Sigman Road Conyers, GA 30012 (770) 483-0767 1, 2, 3 ____________________________

HAWAII Soderholm Sales & Leasing 2044 Dillingham Blvd Honolulu, HI 96819 (808) 834-1417 1, 3 ____________________________

ILLINOIS MobilityWorks - Niles 9207 N Milwaukee Ave Niles, IL 60714 (847) 673-4300 1, 3 MobilityWorks - Plainfield 23855 W Andrew Road Plainfield, IL 60585 (888) 473-5402 1, 3

Oct-Dec 2024

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NMEDA DEALER MEMBERS MobilityWorks - Villa Park 155 East North Avenue Villa Park, IL 60181 (888) 473-5402 1, 3 Personal Mobility Champaign 1109 Parkland Ct Champaign, IL 61821 (217) 398-1188 1, 3 Personal Mobility - Peoria 7611 N Harker Drive Peoria, IL 61615 (309) 966-3089 1, 3 Personal Mobility Springfield 2924 N Dirksen Parkway Springfield, IL 62702 (217) 544-2699 1, 3 Southern Bus and Mobility - Breese 12950 Koch Lane Breese, IL 62230 (618) 526-4131 1, 3 ____________________________

INDIANA McCrocklin Mobility 1136 Dilts St Anderson, IN 46017-1048 (765) 354-2261 1 MobilityWorks - Merrillville 1710 W 81st Avenue Merrillville, IN 46410 (234) 200-1339 1, 3 Superior Van & Mobility Evansville 3414 Interstate Drive Evansville, IN 47715 (812) 402-8267 1, 3 Superior Van & Mobility Fishers 13095 Parkside Drive Fishers, IN 46038 (317) 436-6722 1, 3 Superior Van & Mobility Fort Wayne 2218 Contractors Drive Fort Wayne, IN 46818 (260) 497-8267 1, 3 Superior Van & Mobility Indianapolis 5410 South Madison Ave. Indianapolis, IN 46227 (317) 781-6900 1, 3

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NMEDA NEWS

Superior Van & Mobility South Bend 4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628 (574) 271-1175 1, 3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Superior Van & Mobility Louisville 1506 Lakeshore Court Louisville, KY 40223 (502) 447-8267 1, 3 ____________________________

____________________________

IOWA Cummings Mobility Conversions & Supply, Inc. - Des Moines 2157 NE 58th Ave Des Moines, IA 50313-1633 (515) 207-3555 1 Mike’s Parts & Service, Inc 33045 315th Ave Richland, IA 52585-8590 (319) 456-3901 1, 3 MobilityWorks - Grimes 3450 SE Miehe Dr Suite 1 Grimes, IA 50111 (501) 795-3100 1, 3

LOUISIANA FastServ Medical - Bossier 1329 Driftwood Drive Bossier City, LA 71111 (318) 741-9586 1, 3 FastServ Medical - Monroe 112 Summer Lane West Monroe, LA 71291 (318) 396-3366 1, 3 Superior Van & Mobility Baton Rouge 17260 Jefferson Hwy Ste A Baton Rouge, LA 708176915 (225) 663-8830 1, 3

Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159 1, 3

Superior Van & Mobility New Orleans 125 James Dr W Ste 200 Saint Rose, LA 70087 (504) 684-2100 1,3

____________________________

____________________________

KANSAS

MAINE

Banner Mobility Resources Inc. 231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070 1

MobilityWorks - Bangor 1766 Hammond St Hermon, ME 04401-1119 (888) 473-5402 1

Kansas Truck Mobility 8846 West Monroe Circle Wichita, KS 67209 (316) 722-4291 1 MobilityWorks - Wichita 11220 E Kellogg Dr Wichita, KS 67207-1925 (316) 444-8234 1 United Access - Lenexa 7921 Bond St Lenexa, KS 66214 (877) 501-8267 1, 3 ____________________________

KENTUCKY Superior Van & Mobility Lexington 761 East New Circle Road Lexington, KY 40505 (859) 253-1832 1, 3

MobilityWorks - Gray 32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664 1, 3 ____________________________

MARYLAND BEDCO Mobility 6300 Falls Rd Unit 2 Baltimore, MD 21209 (410) 825-1440 1 Jerry’s Mobility 8001 Belair Rd Baltimore, MD 21236-3709 (410) 661-5700 1 Koons Ford of Annapolis 2540 Riva Road Annapolis, MD 21401 (410) 224-2100 1, 3

MobilityWorks - Baltimore 2601 N Rolling Road Windsor, MD 21244 (443) 384-0080 1 MobilityWorks - Beltsville 11409 Maryland Avenue Beltsville, MD 20705 (301) 200-1050 1, 3 Oneness Mobility Service LLC 7913 Cryden Way Forstville, MD 20747 (301) 568-6686 1, 2, 3 The Customizers, Inc. 14133 Pennsylvania Ave Hagerstown, MD 21742 (301) 797-7727 1 Total Mobility Services Inc - Frederick 5411 Yukon Court Suite B Frederick, MD 21703 (240) 490-7840 1, 3

MICHIGAN Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100 1 Clock Mobility - Grand Rapids 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400 1, 2, 3 Clock Mobility - Kalamazoo 5401 Portage Rd Ste 2B Kalamazoo, MI 49002-1736 (800) 732-5625 1 Clock Mobility - Lansing 603 N Waverly Rd Lansing, MI 48917-2800 (517) 272-4488 1

MASSACHUSETTS

Clock Mobility - Traverse City 587 W Blue Star Drive Traverse City, MI 49684 (231) 943-9890 1

Adaptive Mobility Equipment, Inc. 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 1, 3

Creative Mobility Group Byron Center 7740 Clyde Park Avenue SW Byron Center, MI 49315 (616) 583-9730 1

Advanced Wheels - North Oxford 6 Boulder Pkwy North Oxford, MA 015371225 (508) 731-0073 1

Creative Mobility Group Madison Heights 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 1, 3

____________________________

MobilityWorks - North Attleboro 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605 1, 3 MobilityWorks - Norwood 560 Boston Providence Highway Norwood, MA 02062 (781) 278-8885 1, 3 MobilityWorks - Woburn 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650 1, 3

Creative Mobility Group, Inc. - Wayne 33073 Michigan Avenue Wayne, MI 48184 (734) 595-4400 1, 3 MobilityWorks - Detroit 1604 East 14 Mile Road Madison Heights, MI 48071 (888) 473-5402 1, 3 MobilityWorks - Livonia 12350 Belden Ct Livonia, MI 48150 (734) 245-2318 1 MobilityWorks - Saginaw 8175 Gratiot Road Saginaw, MI 48609 (888) 473-5402 1, 3

Superior Van & Mobility Ann Arbor 3858 Bestech Rd Ste A Ypsilanti, MI 48197-3294 (734) 802-5286 1, 3

Team Adaptive Inc - Biloxi 978 Tommy Munro Drive Biloxi, MS 39532 (228) 388-5700 1, 3

The Creative Mobility Group - Flint 3352 S Linden Rd Flint, MI 48507-3008 (810) 776-1055 1

Total Mobility Concepts LLC 2074 Cliff Gookin Blvd Tupelo, MS 38801 (662) 269-2068 1 ____________________________

____________________________

MINNESOTA Bert’s Truck Equipment of Moorhead, Inc. 2206 5th Ave N Moorhead, MN 56560 (218) 233-8681 1 Cummings Mobility Albertville 6540 Jansen Ave NE Albertville, MN 55301 (763) 497-0103 1, 2, 3 Cummings Mobility - Little Canada 2940 Rice St. Little Canada, MN 55113 (651) 633-7887 1 Cummings Mobility Conversions & Supply, Inc. - Burnsville 2511 West Hwy 13 Burnsville, MN 55337 (952) 435-8889 1 MobilityWorks - Roseville 1915 County Rd C West Roseville, MN 55113 (234) 312-2000 1, 3 ____________________________

MISSISSIPPI Js Mobility Unlimited Inc 3880 Flowood Drive Flowood, MS 39232 (601) 939-2112 1, 2, 3 Legacy Vans 140 Business Center Pkwy Suite A Pearl, MS 39208-5527 (601) 981-0042 1, 3 Mobility Systems Inc 2857 Oak Grove Road Hattiesburg, MS 39402 (601) 264-0609 1, 2, 3

MISSOURI DW Auto & Home Mobility Specialties 1208 N Garth Ave Columbia, MO 65203 (800) 568-2271 1, 2, 3 MobilityWorks - Kansas City 1115 SW Oldham Pkwy Lees Summit, MO 640812477 (816) 600-5124 1 Southern Bus & Mobility Inc - Valley Park 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700 1 United Access - Cape Girardeau 753 S Kingshighway St Cape Girardeau, MO 63703 (877) 501-8267 1, 3 United Access - Columbia 2100 Lake Ridgeway Rd Suite #104 Columbia, MO 65202-2592 (877) 501-8267 1, 3 United Access - Fenton 980 S Highway Dr Fenton, MO 63026 (877) 501-8267 1

United Access - St. Louis (North) 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267 1, 2, 3 ____________________________

NEBRASKA Mobility Motoring 7222 South 142nd Street Omaha, NE 68138 (402) 884-3333 1, 3 MobilityWorks - Omaha 4044 South 60th St Omaha, NE 68117 (402) 991-2555 1, 3 Superior Van & Mobility Omaha 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826 1, 3 ____________________________

NEVADA MobilityWorks - Las Vegas 3575 W Cheyenne Ave Suite #108 North Las Vegas, NV 89032-8257 (702) 876-9606 1, 3 United Access - Las Vegas 6001 S Decatur Blvd Ste N Las Vegas, NV 89118 (702) 434-3030 1, 3 ____________________________

NEW HAMPSHIRE MobilityWorks Londonderry 54 Wentworth Avenue Londonderry, NH 03053 (603) 437-4444 1, 2, 3

United Access - Kansas City 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267 1, 3

New England Motor Car Co Inc 13 River Road Hudson, NH 03051 (603) 888-1207 1, 3

United Access Springfield 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267 1, 3

____________________________

NEW JERSEY Drive-Master Co., Inc. 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709 1, 2, 3

Oct-Dec 2024

13

NMEDA DEALER MEMBERS FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900 1 MobilityWorks Cinnaminson 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402 1,3

MobilityWorks - Albany 1892 Central Avenue Suite 25 Albany, NY 12205 (888) 473-5402 1, 3 MobilityWorks - Buffalo 3560 Sheridan Drive Amherst, NY 14226 (716) 342-3530 1,3

MobilityWorks Farmingdale 5105 State Route 33 Wall Township, NJ 07727 (888) 473-5402 1, 3

MobilityWorks - Long Island 90 E Jefryn Blvd Suite A Deer Park, NY 11729 (302) 613-7555 1

MobilityWorks - Highland Park 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350 1,3

Tim’s Trim, Inc. 25 Bermar Park Rochester, NY 14624 (585) 429-6270 1, 2, 3

MobilityWorks - Woodbury 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402 1,2,3 ____________________________

NEW MEXICO United Access Albuquerque 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267 1,2,3 ____________________________

NEW YORK Bussani Mobility Bethpage 500 Central Ave Bethpage, NY 11714 (516) 938-5207 1, 3 Bussani Mobility Mamaroneck 501 Concord Avenue Mamaroneck, NY 10543 (914) 835-8267 1, 3 Bussani Mobility Team East, LLC 401 E Middle Country Road Smithtown, NY 11787 (631) 240-4128 1 Bussani Mobility Team MHV, LLC 38 Old Sawkill Rd Kingston, NY 12401-1206 (845) 450-1980 1

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NMEDA NEWS

United Access - Rochester 3760 West Henrietta Rd Rochester, NY 14623 (585) 427-7220 1,3 United Access - Syracuse 2211 Erie Blvd E Syracuse, NY 13224 (877) 501-8267 1,3 ____________________________

NORTH CAROLINA Ilderton Conversion Company 501 S Hamilton St High Point, NC 27260-7655 (336) 841-2020 1, 2, 3 Ilderton Conversion of Asheville 735 Dogwood Road Asheville, NC 28806 (828) 670-1111 1, 3 Ilderton Conversion of Charlotte 1424 Archdale Drive Charlotte, NC 28210 (704) 523-2022 1, 3 MobilityWorks - Charlotte 4025 Queen City Drive Charlotte, NC 28208 (704) 399-0900 1, 3 MobilityWorks - Concord 4012 Dearborn Place NW Concord, NC 28027 (704) 886-0868 1, 3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Stalls Medical Inc dba Adaptive Vans Inc 7980 Chapel Hill Road Suite 101 Cary, NC 27513 (919) 233-0732 1 Van Products - Raleigh 2521 Noblin Road Raleigh, NC 27604 (919) 878-7110 1, 3 Van Products - Wilmington 394 N Green Meadow Drive Wilmington, NC 28405 (910) 793-5661 1 ____________________________

OHIO Columbus Mobility Specialists, LLC 6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996 1, 2, 3 Creative Mobility Group Xenia 1944 US State Route 68 North Xenia, OH 45385 (937) 374-3226 1 Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street Marietta, OH 45750 (800) 690-4950 1, 2, 3 MobilityWorks - Akron 810 Moe Drive Akron, OH 44310 (888) 473-5402 1, 3 MobilityWorks - Bedford Heights 5040 Richmond Rd. Bedford Heights, OH 44146 (800) 951-6238 1, 3 MobilityWorks - Columbus 7233 Industrial Parkway Plain City, OH 43064 (614) 873-1580 1, 3 MobilityWorks - Dayton 214 Valley Street Dayton, OH 45404 (937) 963-0733 1, 3 MobilityWorks Sharonville 11755 Mosteller Rd Sharonville, OH 45241 (513) 791-4000 1, 3

MobilityWorks - Toledo 9675 S Compass Dr Rossford, OH 43460-1740 (888) 473-5402 1, 3 ____________________________

OKLAHOMA John Vance Motors dba Newby-Vance Mobility Guthrie 5632 South Division Street Guthrie, OK 73044 (405) 282-2113 1, 3 John Vance Motors dba Newby-Vance Mobility Oklahoma City 7500 S Shields Blvd Oklahoma City, OK 73149 (405) 778-2013 1, 3 Mobility One Transportation 14720 East Admiral Place Suite AB Tulsa, OK 74116 (918) 437-4488 1 MobilityWorks - Tulsa 7434 E. 46th St. Tulsa, OK 74145 (918) 622-8400 1, 2, 3 United Access - Oklahoma City 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267 1, 3 ____________________________

OREGON MobilityWorks Wilsonville 9740 SW Rd #250 Wilsonville, OR 97070 (971) 224-5895 1 United Access - Hillsboro 5170 NE Five Oaks Dr Hillsboro, OR 97124-5608 (877) 501-8267 1, 2, 3 United Access - Portland (East) 12905 NE Airport Way Portland, OR 97230 (877) 501-8267 1, 3 United Access - Springfield 3574 Marcola Road Springfield, OR 97477 (541) 726-4001 1, 3

PENNSYLVANIA

PUERTO RICO

Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004 1, 2, 3

Equipos Pro Impedidos De P.R., Inc. Carr #1 Int R796 Km 10.4 Bo. Bairoa La 25 Caguas, PR 00725 (787) 746-7667 1, 3

Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900 1, 2, 3 MobilityWorks - Allentown 2200 South 12th St Suite 2210 Allentown, PA 18103 (888) 473-5402 1, 2, 3 MobilityWorks Philadelphia 925 South Trooper Road Norristown, PA 19403 (888) 473-5402 1, 2, 3 MobilityWorks - Pittsburgh 1012 Seco Road Monroeville, PA 15146 (888) 473-5402 1, 3 MobilityWorks - Robinson Township 5460 Campbells Run Rd Suite 100 Robinson Twp, PA 15205 (412) 799-6929 1, 3 Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061 1, 3 Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065 1, 3 Team Toyota of Glen Mills 1050 Baltimore Pike Glen Mills, PA 19342-1013 (484) 845-7915 1, 3 Total Mobility Services Inc - Boswell 4785 Penn Avenue Boswell, PA 15531 (814) 629-9935 1, 2, 3 Total Mobility Services Inc - Harrisburg 7917 Derry Street Suite 124 Harrisburg, PA 17111 (800) 558-7408 1, 3

____________________________

SOUTH CAROLINA lderton Conversion of Charleston LLC 8550 Rivers Avenue North Charleston, SC 29406 (843) 576-0414 1, 3 MobilityWorks - Columbia 139 Industrial Dr Lexington, SC 29072 (803) 828-5754 1 MobilityWorks - Greenville 563 Woodruff Road Greenville, SC 29607 (864) 293-7171 1 MobilityWorks - Murrells Inlet 11816 Highway 17 Bypass Murrells Inlet, SC 29576 (843) 268-4850 1, 3 ____________________________

SOUTH DAKOTA MobilityWorks - Tea 200 1st Street Tea, SD 57064 (605) 498-2200 1, 3 ____________________________

TENNESSEE Apple Independence Mobility 1750 Lee Seminary Road Cookeville, TN 38506 (877) 528-5788 1 MobilityWorks Chattanooga 3614 Elwood Ln Chattanooga, TN 37416 (423) 308-8267 1, 3 MobilityWorks - Madison 495 Myatt Dr Madison, TN 37115 (615) 451-7389 1

MobilityWorks - Nashville 173 Industrial Drive Lavergne, TN 37086 (615) 280-5058 1,3 Superior Van & Mobility Knoxville 10640 Braden Dickey Lane Knoxville, TN 37932 (865) 622-6550 1, 3 United Access - Memphis 2165 Hillshire Cir Memphis, TN 38133 (877) 501-8267 1, 3 ____________________________

TEXAS Access2Mobility, Inc. 12406 State Highway 155 S. Tyler, TX 75703 (903) 592-6760 1, 3 American Lift Aids Beaumont 2310 Calder Ave Beaumont, TX 77702 (409) 832-3400 1, 2, 3 American Lift Aids, Inc. Tyler 2407 W Southwest Loop 323 Tyler, TX 75701 (903) 581-8844 1, 2, 3 Andy’s Mobility & Lift Services 1502 Santa Ursula Laredo, TX 78040 (956) 722-7371 1 Future Mobility 4371 S. FM 51 Decatur, TX 76234 (817) 929-4220 1, 3 Lift Aids Inc 1500 Westpark Way Euless, TX 76040 (817) 835-0035 1, 2, 3 MobilityWorks - Austin 239 Commercial Drive Buda, TX 78610 (512) 295-3800 1, 3 MobilityWorks - Dallas 4150 Interstate 30 Mesquite, TX 75150 (972) 270-7114 1, 3

MobilityWorks - Fort Worth 2110 N Beach Ft Worth, TX 76111 (866) 211-8267 1, 3 MobilityWorks - Houston 3327 S Sam Houston Pkwy Suite 300 Houston, TX 77047 (346) 226-6999 1 MobilityWorks - San Antonio 6473 DeZavala Road San Antonio, TX 78249 (210) 697-8884 1, 2, 3 MobilityWorks - Selma 16262 IH 35 North Selma, TX 78154 (210) 718-0055 1, 3 MobilityWorks - Waco 4980 S Loop 340 Robinson, TX 76706-4640 (254) 754-2700 1, 3 Open Road Mobility Amarillo 6669 Canyon Drive Amarillo, TX 79110 (806) 353-2747 1 Open Road Mobility Lubbock 7411 82nd Street Lubbock, TX 79424 (806) 771-5873 1, 2, 3 United Access - Arlington 2430 E Randol Mill Rd Arlington, TX 76011-6335 (817) 402-0069 1, 3 United Access - Carrollton 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267 1, 3 United Access - El Paso 8736 Gateway East Blvd Suite B El Paso, TX 79907 (915) 585-0775 1 United Access - Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100 1, 2, 3

Oct-Dec 2024

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NMEDA DEALER MEMBERS United Access - McAllen 120 North 20th Street McAllen, TX 78501 (956) 971-0001 1 United Access - Pasadena 3430 E Sam Houston Parkway S Pasadena, TX 77505 (281) 487-1969 1, 2, 3 United Access - Pflugerville 15301 Interstate 35 Ste A Pflugerville, TX 78660 (512) 436-0820 1, 3 United Access - Rowlett 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267 1, 2, 3 ____________________________

UTAH MobilityWorks - Salt Lake City 68 E 3300 S South Salt Lake, UT 84115-3710 (801) 487-0111 1, 3 United Access - Woods Cross 2262 S 1200 W Ste 106 Woods Cross, UT 84087 (877) 501-8267 1 ____________________________

VERMONT MobilityWorks - Essex Junction 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1, 3 ____________________________

VIRGINIA Driver Rehabilitation Center of Excellence d/b/a DRCE Mobility Solutions 14101 Parke Long Court Ste E Chantilly, VA 20151 (703) 345-2990 1, 3

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NMEDA NEWS

Independent Lifestyles 4880 South Amherst Hwy Madison Heights, VA 24572 (434) 846-7510 1 MITS of VA 2075 W Main Street Waynesboro, VA 22980 (540) 932-7300 1 Mobility Plus Inc of Virginia 763 Union Street Salem, VA 24153 (540) 389-3400 1, 3 MobilityWorks - Alexandria 5751 General Washington Dr Alexandria, VA 22312 (571) 421-2647 1 MobilityWorks - Norfolk 6059 Virginia Beach Blvd Norfolk, VA 23502 (757) 455-9889 1, 3 MobilityWorks - North Chesterfield 7450 Midlothian Turnpike North Chesterfield, VA 23225 (804) 220-0611 1, 3 Priority Honda Hampton dba Priority Mobility 4115 W Mercury Blvd.

Hampton, VA 23666 (757) 838-1252 1 ____________________________

WASHINGTON Goldenwest Mobility 1815 E Francis Ave Spokane, WA 99208 (509) 484-3842 1, 3 MobilityWorks - Tacoma 6053 Tacoma Mall Blvd Tacoma, WA 98409-6826 (253) 267-5280 1, 3 MobilityWorks Woodinville 21704 87th Ave SE Woodinville, WA 98072 (425) 481-6546 1, 3 United Access - Redmond 14640 NE 91st Street Suite A Redmond, WA 98052 (425) 406-8484 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

United Access - Sumner 6015 160th Avenue East Sumner, WA 98390 (253) 863-4744 1, 2, 3 ____________________________

WEST VIRGINIA Total Mobility Services Inc - Hurricane 146 Stricklin Rd Hurricane, WV 25526-6734 (304) 727-9478 1, 3 ____________________________

WISCONSIN A & J Mobility - De Pere 1330 Mid Valley Drive De Pere, WI 54115 (920) 632-4882 1, 3 A & J Mobility - Eau Claire 2650 Prospect Drive Eau Claire, WI 54703 (715) 874-6630 1, 3 A & J Mobility - McFarland 4603 Triangle St McFarland, WI 53558 (608) 579-1500 1, 3 A & J Mobility - Richfield 3058 Helsan Drive Richfield, WI 53076 (800) 517-1024 1, 3 A & J Mobility - Valders 333 Washington Street Valders, WI 54245 (920) 775-9333 1, 2, 3 MobilityWorks - Eau Claire 3115 Oak Knoll Dr Eau Claire, WI 54701-8485 (715) 495-1310 1, 3 MobilityWorks - Green Bay 844 Ontario Road Green Bay, WI 54311 (920) 491-8384 1, 3 MobilityWorks - Waukesha N8 W22195 Johnson Drive Ste 130 Waukesha, WI 53186 (888) 473-5402 1, 3

WYOMING

CANADA ____________________________

Frontier Access & Mobility Systems - Cheyenne 1207 E. Pershing Blvd.

Cheyenne, WY 82001 (307) 637-7663 1

ALBERTA ECO Medical 11749 180 St NW Edmonton, AB T5S 2H6 CA (780) 483-6232 1, 3 Silver Cross Automotive Inc. - Calgary 4216 54 Avenue SE Unit 60 Calgary, AB T2C 2E3 (403) 243-6300 1, 3 Silver Cross Automotive Inc. - Edmonton 14568-116 Ave. Edmonton, AB T5M 3E9 (844) 799-5464 1

ONTARIO Goldline Mobility & Conversions 762 Industrial Road London, ON N5V 3N7 (519) 453-0480 1, 2, 3 Northend Mobility 301 Aqueduct Street Welland, ON L3C 1C9 (905) 735-5552 1, 2 Silver Cross Automotive Inc. - London 2028 Dundas Street London, ON N5V 1R2 (844) 799-5464 1

BRITISH COLUMBIA

Silver Cross Automotive Inc. - Ottowa 5300 Canotek Road Unit 42 Ottawa, ON K1J 1A4 (844) 799-5464 1

Alliance Mobility Solutions - Kelowna 1791 Baron Rd Kelowna, BC V1X 6C3 (236) 420-1400 1, 3

Silver Cross Automotive Inc. - Toronto 14 Goodmark Place Etobicoke, ON M9W 6R1 (844) 799-5464 1

Alliance Mobility Solutions - Richmond 12211 Vulcan Way #110 Richmond, BC V6V 1J7 (604) 370-7004 1, 3

Silver Cross Automotive Inc. - Waterloo 675A Davenport Road Waterloo, ON N2V 2E2 (844) 799-5464 1, 2, 3

____________________________

Alliance Mobility Solutions Ltd - Victoria 750 Enterprise Crescent #300 Victoria, BC V8Z 6R4 (250) 391-0388 1, 3 Medichair Northern BC 849 2nd Avenue Prince George, BC V2L 3A6 (250) 562-8280 1 Sidewinder Conversions & Mobility Ltd. 44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082 1, 2, 3 Silver Cross Automotive Inc. - Maple Ridge 11393 Kingston St. Unit 4 Maple Ridge, BC V2X 0Y7 (877) 215-7609 1

Eureka Solutions - Levis 107-829 J-Ambroise Craig Levis, QC G7A 2N2 (866) 562-2555 1 Eureka Solutions Longueuil 2755 Montee St Hubert Longueuil, QC J3Y 4H6 (866) 562-2555 1, 3 Eureka Solutions Sherbrooke 5018 Industrial Blvd Sherbrooke, QC J1R 0P4 (866) 562-2555 1, 3 SMVR 2 Visions Inc 414 Blvd St Germain Ouest Rimouski, QC G5L 3N4 (418) 723-9225 1, 3 TVR Technologies Inc. 20 Rue des Metiers Lavaltrie, QC J5T 0H4 (888) 919-2555 1, 3

____________________________

QUEBEC Adaptation 04 Inc 3025 rue Girard Trois-Rivières, QC G8Z 2M4 (819) 372-0102 1, 3 Centre d Autonomie 399 Ave De La Friche Dolbeau Mistassini, QC G8L 2T3 (418) 276-8336 1, 3 Centre de L’auto StLambert 145 Damase Breton St-Lambert de Lauzon, QC G0S 2W0 (866) 641-0419 1, 3 Driverge Canada ULC (Van-Action) 4350 Autoroute 13 Laval, QC H7R 6E9 (800) 668-8705 1, 2, 3

Oct-Dec 2024

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OFFICER’S MESSAGE

OFFICER’S MESSAGE Creating a team-oriented mindset can make all the difference in customer service. When employees are working in sync, they better support each other and, most importantly, deliver a better customer experience.

2. Branding with a Personal Touch: Making Your Dealership Unique

Visiting Over 70 Mobility Dealerships What Works and What I’ve Learned based on what I have seen work well at various dealerships, as well as practices I’ve personally implemented in the past.

Here are a few of the most effective customer service and operational strategies I observed that contribute to success in the mobility industry.

morning meeting. This was not just for management—it involved everyone: sales, service, administrative staff, marketing and even the porters. We spent the first 10 minutes of the day discussing the flow of operations, including:

If you have visited a Superior Vans dealership, you know branding is a key component of their success. From the showroom’s white walls and blue stripes to the glossy floors, the space has a clean, professional look.

But here is the kicker: While branding is consistent throughout the showrooms, each office is distinctly individual. The furniture, wall colors, and decor reflect the personality of the person occupying the space. This personalization creates an inviting atmosphere and makes customers feel more comfortable. It’s a powerful way to make your dealership feel warm and relatable rather than sterile or impersonal. It’s this balance of strong branding with individual expression that really stands out to customers.

• Who was coming in for service • What rentals were going out • What sales appointments were scheduled

Randy Schiller Manufacturer Rep In 2024, I had the privilege of visiting over 70 wheelchair van dealerships across the country. Each one offered its own unique approach to doing business, and while there is no onesize-fits-all formula for success, I did walk away with some valuable insights. These are observations

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NMEDA NEWS

1. Daily Stand-Up Meetings: A Team Approach to Customer Success When I was on the retail side of the business, one of the most important routines I instituted was a daily

This simple practice aligned the entire team and fostered a positive, collaborative environment where everyone understood their role for the day. The beauty of the morning meeting is that it gets everyone on the same page. Service staff knew when to expect certain vehicles back, sales reps were prepped for their appointments, and marketing teams are aware of any special events or promotions to highlight.

3. Clean Showrooms: First Impressions Matter This might sound obvious, but a clean, organized showroom is a must.

Whether you are selling a wheelchair van or a new car, customers form their first impression of your dealership the moment they step inside. And let’s not

forget the bathrooms—they should be just as clean as the showroom!

A tidy, well-kept showroom conveys professionalism and care. When customers see that your dealership is clean and organized, they feel more confident and comfortable making a large purchase. On the other hand, a cluttered or disorganized space could leave a negative impression before the sales conversation even starts. When customers are spending a significant amount of money, they expect and deserve a polished, well-maintained environment.

4. Community Engagement: Marketing Beyond the Dealership Marketing your company is about more than just ads and promotions— it’s about building relationships within your local community. Did you know that 60% of consumers feel more connected to a business that participates in local events? That’s why showing up in your community is so important. For example, some mobility dealers actively participate in local events such as MDA walks, ALS chapter meetings, and other social gatherings, making sure their involvement is highlighted on social media. Posting about these events helps them connect with their followers and demonstrates a genuine commitment to the community.

Some dealerships take it a step further by hosting their own events, such as annual celebrations featuring food, live music, and guest speakers.

It’s not just about selling products— it’s about building relationships and creating an experience customers look forward to year after year.

5. Building Relationships With Local Companies: Creating Ambassadors Building relationships with local companies is not just about business— it’s about creating ambassadors for your brand. These partnerships help promote your dealership and build a network of loyal customers. When you establish relationships with local businesses, it creates authentic wordof-mouth marketing. It’s not just about selling your services; it’s about creating a community of people who trust you and will recommend your dealership to others.

Conclusion: Small Details, Big Impact The mobility industry is unique, and customer service plays a huge role in a dealership’s success. From team collaboration to personalized branding, clean showrooms, community involvement and relationship-building with local businesses, there are many ways to create an outstanding customer experience.

The most successful dealerships I visited in 2024 were those that made small details a priority. They did not just focus on selling a van—they focused on creating an experience that customers would remember.

By implementing these insights into your own dealership, you can build stronger connections with your customers and create a service culture that stands out in the industry.

The takeaway here is that community engagement is a powerful tool. It not only brings awareness to your dealership but also reinforces the idea that you care about more than just the bottom line.

Jan-Mar 2025

19

INDUSTRY ADVISOR

INDUSTRY ADVISOR

NMEDA Mandates F/CMVSS 206 For several years, the Compliance Review Program (CRP) has planned to incorporate F/CMVSS 206 “door locks and door retention components” into the list of standards mandated by NMEDA for posting compliant vehicles on the website. The CRP committee has voted to mandate F/CMVSS 206 beginning January 1st 2025. While this directive applies to all adaptive conversions, it primarily focuses on rear-entry folding ramp conversions. Since compliance with F/CMVSS 206 is federally mandated, some alterers have already had their prototypes tested, but there are still alterers who have not. Following here is the letter that NMEDA recently sent to members who convert rear entry vans or otherwise alter/modify door systems.

Harry Baergen, CET NMEDA CRP Coordinator Harry Baergen was previously the Regulation Enforcement Officer for Transport Canada. Currently, he acts as the Compliance Review Program (CRP) Coordinator for NMEDA. If you have any questions about the contents of this article, or about the NMEDA CRP, contact Harry Baergen

NMEDA’s Compliance Review Program (CRP) provides dealer members with vehicle and component compliance information via the NMEDA website under “Safety Reviewed Vehicles/Components.” The program obtains this information by conducting an engineering review of a manufacturer’s data established when testing to federal and/or Canadian motor vehicle safety standards. Since there are many different F/CMVSS requirements and various mobility equipment safety concerns, the CRP has focused its reviews on the most relevant standards to provide a minimum level of information regarding a manufacturer’s ability to certify its products.

As part of the evolution of the Compliance Review Program, the committee identifies remaining safety concerns. In this process, the committee

identified F/CMVSS 206 “door locks and door retention components,” particularly door latches, as crucial for compliance with F/CMVSS. The CRP would necessitate a phased-in compliance review.

Understanding the financial burden this standard may place on some manufacturers, the committee decided that compliance with the new NMEDA mandate will be required for all vehicle conversions submitted for website posting after January 1, 2025, or upon the next major vehicle model change. A major model change requires an alterer to recertify, therefore, moving the deadline to an OEM model change reduces the financial and development burden to a minimum.

Early compliance is permissible.

The F/CMVSS 206 standard will benefit the membership and consumers by providing a means of verifying a critical safety aspect of altered or modified latches and hinges. OEM door systems that are unaltered and unmodified as part of the conversion process do not require additional testing or compliance data to be submitted to CRP. For questions regarding this new NMEDA requirement or the CRP program in general, please contact the NMEDA office.

at 778.888.2210.

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NMEDA NEWS

Jan-Mar 2025

21

INDUSTRY ADVISOR (Continued) NMEDA’s Compliance Review Program (CRP) provides dealer members with vehicle and component compliance information via the NMEDA website under “Safety Reviewed Vehicles/Components.” The program obtains this information by conducting an engineering review

“

However, the law requires that every vehicle must comply, and since the used test vehicle cannot represent every vehicle in the new vehicle production, the test is an expensive exercise in futility.”

For details about F/CMVSS 206 compliance, see Circuit Breaker Industry Advisor articles July 2014 and October-December 2022 (page 44). These articles provide information about test requirements found in F/CMVSS 206 and assist alterers in complying with federal requirements. Following here is a brief recap of those articles: The intent of F/CMVSS 206 is to minimize the likelihood of occupant ejection due to impact.

Originally, rear door latches featured a single latch system, but a properly tested double-latch requirement was later introduced following fatalities involving improperly belted children ejected through rear van doors. However, when the National Highway Traffic Safety Administration (NHTSA) and Transport Canada (TC) amended FMVSS 206 and CMVSS/ TSD 206 to add rear latch integrity requirements, the drafters did not specifically account for folding ramps on rear entry wheelchair-accessible van conversions.

Further, NHTSA did not exempt the rear folding ramps under the 49 CFR Part 595 “make inoperative” provisions for modifiers. In response 22

NMEDA NEWS

to a modifier’s exemption request, NHTSA defined the rear folding ramp as part of the “hinged door system” or as a “hinged back door.” This means the rear folding ramp conversion, with its hinges and latches, is included in the requirements of FMVSS 206 for modifiers as well as alterers.

INDUSTRY ADVISOR (Continued) At this point, NMEDA can only speculate that the liability risk element of a wheelchair occupant ejected from the rear of a vehicle is comparable to that of an improperly belted occupant ejected from a rear bench seat. The chance of having a properly tied down but inadequate wheelchair that is not designed to withstand any substantial load is likely high. On the other hand, the chance of having an improperly tied down, but adequate wheelchair in a rear-entry vehicle, may be somewhat lower. Regardless, the F/CMVSS 206 S5.1.1.4 (b) sled test is not a destructive test, and it may provide the alterer with a level of comfort that those vulnerable passengers in the rear are at least riding in a certified altered vehicle or a compliant modified vehicle.

entry vehicles with folding ramps comply with F/ CMVSS 206, companies and test labs may contact NMEDA with any questions about testing.

To assist dealers and consumers in making informed buying decisions regarding the integrity of rear-entry vehicles, the NMEDA Compliance Review Program is already accepting F/ CMVSS 206 test reports in addition to existing requirements for posting compliant vehicles on the NMEDA website. To proactively ensure that rear

Federal Motor Vehicle Safety Standard 206, Section S4.1.1.3, requires rear door latches to withstand a load of 9,000 N in specified directions. This is an out-of-vehicle component test, so the center rear OEM latch is assumed to be already certified by the OEM. However, in a rear entry conversion where the rear folding ramp adaptation becomes part of the rear door system, this renders inoperative the 30g acceleration (sled) test that the OEM has conducted to certify the rear latch to F/CMVSS 206 S5.1.1.4 (b).

Therefore, a retest by the rear entry vehicle modifier, alterer or kit manufacturer will be necessary, either by mock-up or by full vehicle. If the folding ramp is latched to the vehicle, such as to the “C” or “D” pillars, those latches must be included in the acceleration test. The folding ramp hinges or piano hinge must also be bench-tested unless OEM parts are used.

Jan-Mar 2025

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PERSONAL WHEELCHAIR DOCKING SYSTEM LEARN MORE AT:

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NMEDA NEWS

QST RAINT.C O M/Q L K Jan-Mar 2025

25

Mobility Way

By Mike Savicki — Afterburner Communications NMEDA CONSULTANT

Mustang Man With two classic Fords in his stable (plus rugby and racing chairs), Bryan Kirkland rolls like a 5.0 It’s a Saturday morning near Leeds, Alabama, when two Ford Mustangs pull up alongside each other at a red light. Behind the wheel of the first Mustang is a young boy driver, the kind of kid who is just happy to have gas money and be on the road in his first car. Behind the wheel of the second is Bryan Kirkland, the unique kind of car guy who loves everything about driving—from the sounds of the engine and smells of the tire rubber to the freedom it all brings on those days when there is absolutely nothing more pleasing to do than drive with the windows down and no destination in mind.

While both their cars share the same name, Kirkland’s tips the coolness scale. His pony is a finely tuned and modified show car. It is a white 2007 California Special Edition, first made in a 1968 limited production run then reintroduced by demand in 2007.

Accented with a black racing stripe, it’s a one-of-a-kind build of beauty.

“I love going out driving with my windows down, just cruising, enjoying the sights, people looking at you,” Kirkland said. “I love the gearing and how everything comes together when you are behind the wheel. It’s all about the freedom.”

The ‘07 is one of Kirkland’s two handcontrol adapted Mustangs. It’s the one he’s had the longest, his “go to” car when he simply wants to drive.

If Bryan Kirkland had one dollar for every time someone checked out one of his Mustangs, he’d have more than enough money to buy a third.

Driving was a bit different when he was first injured. After breaking his C5 vertebrae in a motocross racing accident in March 1992 and completing rehab at UAB, Kirkland returned to the road in an “old school” Econoline full-size van, complete with barn doors, a fold out lift, and a

multitude of (often-broken) exterior switches mounted behind the taillights.

‘My first vehicle was a van, and I have bad memories of switches going out, lifts not working, and getting stuck and stranded,” Kirkland said. “I was fortunately able to get away from that and into a car. That’s one reason why I stick with mechanical hand controls and try to keep things simple.”

Kirkland has no room in his schedule for breakdowns or broken parts.

As both a Paralympic rugby player and world-class wheelchair racer, he keeps his sports equipment in top shape, and as a full-time Home Depot millwork Specialist, he needs his vehicles to be efficient and at-theready to get him to and from work.

What about that second Mustang?

Also white, Kirkland owns one of only 50 box body style 1990 Mustang GT Saleen Edition coupes. He keeps it clean and original—sporty but not super charged. His high school sweetheart and wife of 28 years, Shai, also loves cars and cruising.

The Saleen is the family show car.

26

NMEDA NEWS

His daily driver is a 2018 Ford Flex, and his wife’s Jeep Cherokee all have Sure Grip hand controls and plenty of room to carry his chairs and gear.

Kirkland’s attitude and approach to daily living is his personal fuel.

“From the very first day of my injury, I just started focusing on what I can do, not what I can’t,” he said. “Athletes have it and I guess I have that natural drive to work hard and put in the time

needed to achieve things too.”

“It’s funny,” he continued. “When I learned I could not race motocross, I said why not race wheelchairs? And when I learned about everything I’d need to do to drive a car, I said, why not do that too?”

Now 53 and having lived with his injury for more than 30 years, Kirkland still prefers driving a car and completing the ingress/egress process that comes with it, even as many other drivers with spinal cord injuries are making (or have made) the switch to a minivan. He pulls his wheelchair up alongside his vehicle, transfers to the driver’s seat, separates the wheels from the frame, then stows the three pieces either in the passenger seat or behind him before hitting the road. It’s a process he has accepted much like he has accepted his disability.

That attitude has led to success in many other areas of his life. He is a three-time Paralympian in wheelchair rugby (Gold Medal teams in both 2000 and 2008, Bronze Medal in 2004). He has also won seven U.S. Wheelchair Rugby Association national championships since he

Jan-Mar 2025

27

AROUND THE INDUSTRY CAMS Program Makes Hawaiian Debut!

The Comprehensive Automotive Mobility Solutions (CAMS) program brought mobility education to the Pacific, hosting a session on March 3 in Honolulu.

Led by Amy Lane, OTR/L, CDRS, NMEDA’s director of education, training and conference, the full-day event, hosted by Soderholm Mobility, brought together healthcare professionals and industry stakeholders. Attendees explored automobility solutions, adaptive driving equipment and best practices for client care, all while experiencing traditional Hawaiian hospitality.

The event’s success was made possible through sponsorships from Soderholm Mobility, BraunAbility, SureGrip and Q’STRAINT. Interested in hosting CAMS? Bring mobility education to your area. Contact Amy Lane @ amy.lane@nmeda.org to learn mor about hosting benefits and opportunities. began playing 33 years ago.

On the track, Kirkland competed in the 1998 World Wheelchair Games, where he medaled in three different track and field events: gold in the 200 meters (setting a world record), silver in the 100 meters, and bronze in the 400 meters. From 2007 to 2009, he was a member of the U.S. Olympic & Paralympic Committee Ambassador Program. In 2009, he was selected as a Hartford Athlete, one of a select group of elite athletes nationwide, who travels the country to tell the story of their athletic career and illuminate the power of sport. He is

also the first Paralympian inducted into the Alabama Sports Hall of Fame.

audible “Hell yeah, man!” Both nod in unison and head off down the road.

“None of the accomplishments will come without the drive first,” Kirkland said. “I just keep moving, no timeline.

I’ll go until either I don’t want to do things or my body tells me not to.

It’s always been one day at a time, making the best of what comes your way.”

Although fleeting, it’s one of those exchanges both will remember for very different reasons. For the young driver, it is seeing a high-end Mustang and knowing he gets to share the same road. And for Bryan Kirkland, behind the wheel, his disability is stripped away. It’s just him and the car, working as one. The road is the equalizer. And there’s always more road to discover.

Getting back to that Saturday red light Mustang encounter, just as the light changes from red to green, Kirkland catches the young driver snapping his head to the side, eyes wide open, and giving him an easily

Chicago’s WAV Program Sets the Standard for Accessible Transportation Chicago’s Wheelchair Accessible Vehicle (WAV) Taxicab Dispatch Service has secured a contract renewal after achieving an impressive 95% trip completion rate. The program has been managed

by Curb, a leading ride-hailing and taxi technology platform that has grown into one of the nation’s most effective WAV initiatives. “Chicago is proud to be a leader in accessible transportation,” said Ivan Capifali, acting commissioner of the city’s Department of Business Affairs and Consumer Protection.

As one of the largest metropolitan areas with a single-vendor WAV program, Chicago continues to set a high standard for inclusive mobility. The contract renewal, effective March 1, 2025, reflects a broader push for accessible transportation in urban areas. Curb now operates similar programs in more than 65 cities, with its network volume quadrupling since 2023.

Kia Advances Electric Mobility with WAV-Ready PV5 Kia has entered the electric van market with the PV5, a model that includes a purpose-built wheelchair-accessible configuration. The WAV model features a side-entry ramp rated for 661 pounds, a universal wheelchair securement system and adaptable third-row tip-up seats that accommodate both wheelchair users and additional passengers.

With more than 180 cubic feet of cargo space and multiple battery options, the PV5 aims to combine accessibility with electric efficiency. The van’s 161-horsepower electric motor and three available body styles offer flexibility for various mobility applications.

While U.S. launch dates remain unannounced, the PV5’s dedicated WAV design suggests a promising future for electric mobility solutions.

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NMEDA NEWS

Jan-Mar 2025

29

TOWN HALL RECAP

TOWN HALL RECAP

NMEDA Q1 Town Hall Recap: Key Insights

strongly encourage dealers to engage in the process,

process for adaptive equipment. It covers eligibility,

as solid data collection strengthens NMEDA’s advocacy

equipment approval, installation, repair, replacement,

efforts” Poulos said. “Every submission strengthens our

and reimbursement limits for veterans. This regulation

industry position.”

ensures veterans have access to essential adaptive

Results from the current survey will be released in early

equipment while complying with VA policies.

Q2.

NMEDA encourages members to stay informed about

Past Due Invoice (PDI) Program Overview

Richmond with any questions regarding regulations or

helps members resolve delayed Department of Veterans

payment procedures.

Affairs (VA) payments. Invoices must be at least 60 days past due to qualify, and monthly resubmissions

Strengthening Industry Advocacy

are required for unpaid invoices. Members must use the

NMEDA continues to expand its advocacy efforts to

latest spreadsheet version for VA processing.

tackle regulatory challenges and payment delays. Key

NMEDA continues to work closely with VA

priorities include resolving backlogged VA payments,

organization maintains two tracking spreadsheets—

relations, and support initiatives is essential. On January 29, 2025, NMEDA hosted its first quarterly town hall of the year, providing members with key updates and discussions on important industry topics.

The virtual session focused on four key areas: Automobility Price Survey (AMPS) developments, Past Due Invoice (PDI) Program processes, government relations, and current NMEDA initiatives. For those unable to attend, this recap highlights the key takeaways from the session. A full recording is available for reference on our website.

Automobility Price Survey (AMPS) Update

Ariel Ifill NMEDA Marketing & Communications Manager

The Automobility Price Survey (AMPS) remains a cornerstone of NMEDA’s advocacy efforts, gathering essential pricing data from QAP-accredited dealers.

Covering 112 items across eight categories, the survey provides government partners with accurate, industry-relevant data.

“

NMEDA NEWS

submitted unpaid invoices. VA representatives are prioritizing older unpaid invoices and addressing them

for potential regulatory amendments in 2025. NMEDA is also strengthening partnerships with organizations such as Paralyzed Veterans of America, United Spinal Association, and member dealers involved in legislative initiatives.

Members are strongly encouraged to submit all

With regulatory changes on the horizon, member

qualifying invoices to webmaster@nmeda.org to facilitate

engagement is more important than ever. NMEDA urges

tracking and resolution.

members to stay informed, participate in advocacy

Veterans Affairs & Government Relations Update

policies.

efforts, and provide feedback to help shape industry

NMEDA provided insights into recent Department

CEO’s Closing Message: Your Voice Matters

of Veterans Affairs leadership changes, notably the

NMEDA CEO Toby Cummings closed the session by

confirmation of Doug Collins as the new VA secretary.

emphasizing the importance of member engagement.

Collins, a former congressional representative and Air

“We want to serve you better. Tell us what’s important—

Force Reserve colonel, brings extensive experience

whether it’s VA-related concerns, industry trends, or

to the role. His personal connection to the disability community—his daughter uses a wheelchair—positions him to advocate for mobility-related concerns.

“Dealer participation is critical to producing accurate, relevant data. We

supporting dealers facing claim denials, and preparing

systematically.

AMPS task force, composed of dealers, manufacturers, and consultants, to

Dealer participation is critical to producing accurate, relevant data.

We strongly encourage dealers to engage in the process, as solid data collection strengthens NMEDA’s advocacy efforts” Poulos said. “Every submission strengthens our industry position.”

30

one for new submissions and another for previously

Mikala Poulos, member services manager, announced the formation of a new refine the process. Strong dealer participation is essential for data accuracy.

should review 38 CFR 17.158 and reach out to Shawn

NMEDA provided updates on the PDI Program, which

representatives to expedite outstanding payments. The

For members of NMEDA, staying informed on industry trends, government

AAE reimbursement rates and policy updates. Members

Collins has pledged to streamline VA processes and improve service delivery.

Updates on Adaptive Automotive Equipment (AAE) Schedule The VA’s Adaptive Equipment Schedule outlines maximum reimbursement amounts for adaptive

“

program updates” Cummings said.

We want to serve you better.

Tell us what’s important—whether it’s VA-related concerns, industry trends, or program updates” Cummings said.”

equipment, installation, repairs, and replacements.

Members are encouraged to participate by suggesting

Section 17.158 of Title 38 of the Code of Federal

topics for upcoming quarterly town hall meetings,

Regulations (38 CFR 17.158) details the reimbursement

sharing business challenges and industry insights, and

Jan-Mar 2025

31

TOWN HALL RECAP (Continued)

providing feedback on industry trends. NMEDA staff

To stay involved, members should submit PDI

welcomes direct outreach from members seeking

spreadsheets monthly using the updated version

support or clarification.

available on the website, report any inconsistencies

Program updates include a refresh of the CAMS Lunch

in VA regulations, and provide feedback on AAE

& Learn program to better serve members, with future educational offerings shaped by member feedback.

Staff is also closely monitoring VA-related concerns to ensure timely and effective advocacy.

schedule items and reimbursement concerns by emailing webmaster@nmeda.org. Insights for the AMPS

DISCOVER A BRAND-NEW LOVE

Want to thank you for your excellent and attentive customer service and quality product! That’s what I call customer service! I can’t tell you the number of times I have been disappointed in no-service companies.

- Ben White, Monrovia, CA -

task force are also welcome to help improve industry data collection.

Mark Your Calendars!

NMEDA’s quarterly town halls continue with sessions from 1:30 to 2:30 p.m. EDT on April 30, July 30 and Oct. 15.

By the time you receive this issue, the April town hall will be fast approaching. The October meeting is scheduled earlier than usual to accommodate year-end holidays.

Moving Forward Together

• Automatic and self-tensioning • Durable tensioning handle • Durable cover • RED Dot Award (Design Award) • Cutting edge design • SO 9001 Registered • Family-Owned and operated since 1958

NMEDA remains committed to supporting its members through advocacy, regulatory guidance, and industry data initiatives. Staff members are available weekdays to assist with questions or concerns. Remember, your engagement helps strengthen our industry and improve services for all members.

Members can access session recordings and detailed recaps through the association’s portal. To suggest topics for upcoming meetings, email webmaster@nmeda.org.

Member engagement strengthens our industry. We look forward to your participation in our next town hall session.

32

NMEDA NEWS

AMF Bruns America 877-506-3770 contact@amfbrunsamerica.com Jan-Mar 2025

33

NMEDA NEWS

The Future of Veterans Affairs: Doug Collins’ First Moves

“

If I had a dollar for the times I have been to an establishment with my daughter, and they had a ‘broken’ elevator or no ramp—or in most cases, none at all—I’d be able to buy her a million new chairs”

administration also trimmed nearly 1,000 probationary

The VA’s Path Forward Under Doug Collins

positions, resulting in $98 million in savings, which will be

As the VA undergoes changes, it remains to be seen

reinvested in veteran care.

term. His stated priorities include improving healthcare

“Over the last four years, there’s been $130 billion added

access, reducing wait times for benefits, and enhancing

to the budget at the VA and plus 80,000 employees, but

outreach to veterans at risk of suicide or homelessness.

yet at the same time backlogs of benefits have went up,

With over 450,000 employees under his direction, Collins

health care wait times have actually went up, and when

has pledged to make the VA a more efficient, veteran-

this was all a different position just four years ago.”

focused organization. His efforts to reduce bureaucratic

Collins has announced plans for a personnel reduction amounting to approximately 15% of the VA workforce. He assured that these cuts would not impact VA healthcare or

barriers could directly impact how NMEDA members serve veterans.

Current challenges include:

benefits but would focus on efficiency.

Lengthy approval processes for adaptive equipment

Additionally, the VA plans to terminate 585 non-mission-

Complex paperwork requirements

critical or duplicative contracts. These reductions will

By Ariel Ifill

healthcare, benefits, and services for VA beneficiaries. This

NMEDA Marketing & Communications Manager

is part of a broader review of VA’s nearly 90,000 contracts

Delayed reimbursements Variable interpretation of eligibility criteria

worth more than $67 billion. The terminated contracts primarily cover administrative services such as staff

Taking Action: How Members Can Prepare

Our heroes deserve the best care and support” Collins said following his confirmation.

mentoring, leadership coaching, and executive support.

As the VA implements changes, NMEDA members can

Under the plan outlined in Christopher Syrek’s memo, the

take steps to adapt by:

“We’ll fight tirelessly to streamline and cut regulations in the VA, root out corruption, and ensure every veteran receives the benefits they’ve earned”

its reorganization plan in June. Layoffs are scheduled to

VA will complete an internal review by May 9 and publish begin in August. More than 300,000 VA healthcare jobs will be exempt from these reductions.

Collins has framed these changes as necessary to improve efficiency and redirect resources to core services. “We

The Department of Veterans Affairs (VA) enters a

As a father of a daughter who uses a wheelchair, Collins

are putting Veterans first at VA. That means finding new

new chapter with Secretary Doug Collins at the helm,

understands firsthand the challenges of accessibility

and better ways to do our jobs and focus our resources,”

marking a historic first as the only post-9/11 veteran to

and the importance of efficient service delivery. He

Collins stated. “Every dollar we spend on wasteful or

lead the agency. Collins, confirmed by a Senate vote of

shared on social media, “If I had a dollar for the times

duplicative contracts is one less dollar we can spend on

77-23, brings a unique perspective as a Navy veteran,

I have been to an establishment with my daughter,

Veterans, and given that choice, I will always side with

Air Force reserve colonel, and chaplain to the role

and they had a ‘broken’ elevator or no ramp—or in

the Veteran.”

overseeing veterans’ healthcare and benefits.

most cases, none at all—I’d be able to buy her a million

“Our heroes deserve the best care and support,” Collins

new chairs” underscoring his personal connection to

As the VA undergoes these changes, its leadership

mobility issues.

to streamline and cut regulations in the VA, root out

During his first month in office, Collins has already

their families, caregivers, and survivors. Additional

corruption, and ensure every veteran receives the

implemented significant changes. The department

contract reviews and potential savings will be announced

benefits they’ve earned.”

eliminated $14 million in non-essential programs,

in the coming months as the department continues its

redirecting those funds to veteran services. His

restructuring efforts.

NMEDA NEWS

Reviewing VA documentation procedures Participating in NMEDA’s VA advocacy initiatives Providing feedback on process improvements As the Department of Veterans Affairs moves forward with these changes, NMEDA remains committed to keeping our members informed. We will continue monitoring updates and policy developments that impact mobility providers and the veterans they serve. As new information becomes available, we will share updates through email, social media, and other communication channels to ensure our members stay prepared and well-equipped to navigate these changes.

emphasizes that its primary mission remains unchanged:

said following his confirmation. “We’ll fight tirelessly

34

how Collins’ leadership will shape the agency in the long

In a memo released on March 5, 2025, Collins stated,

enable the VA to redirect more than $900 million to

“

NMEDA NEWS

providing the best possible care and services to veterans,

Disclaimer: This article was written on March 11, 2025. As news develops, policies and information may change.

Jan-Mar 2025

35

CANADA OFFICER’S MESSAGE

CANADA OFFICER’S MESSAGE

Weathering Change and Preparing for the Year Ahead

By Russ Newton

President of the NMEDA Canada Board of Directors

conference will be in the first quarter of 2026. Here is

“

hoping for a warm weather event!

NMEDA Canada will be attending the CAOT Conference

members-at-large; and Tamalea Stone, associate member.

The big news for Canada is the return of the Canadian

in Edmonton this May. Once again NMEDA is a major

These individuals hold full-time positions yet find the time

National Rehab Driving Conference. Many of you will

sponsor. There is great value in our participation, as many

to contribute to making NMEDA more relevant amongst

remember an incredible experience in Ottawa a few years

of our driving rehab professionals, along with funders and

our influencers and continue to engage with funders

ago. The Canadian Association of Occupational Therapists

providers like SAAQ and Veterans Affairs Canada, will be

looking for new mandates for members.

(CAOT), which was the primary organizer in collaboration

in attendance. Having the only WAV in the large exhibit hall is a major draw, offering multiple opportunities to

Finally, please mark your calendars for November. We

with ADED, will again take the lead, with NMEDA Canada offering support and resources. The event is scheduled

showcase the quality of our work and the safety of the

for early November in Ottawa, with plans for a three-

products we sell throughout our dealer group.

day conference featuring an exhibit hall and educational

In closing, I simply would like to thank the volunteers

of professional rehab driving professionals. I think we all

sessions. Additionally, we’re exploring the opportunity

who make up your NMEDA Canada Board for 2024:

agree—there’s room for more.

to offer a NMEDA Manufacturers Service School in the

Pierre Cote, vice president; Darin Ashby, treasurer; Joe

Ontario region this fall. We are currently working on the

Cyr, secretary; Shelly Pattenden and Francois Claveaux,

Happy Selling,

How about the weather? It’s winter, and minus 30 degrees

it worthwhile. There are more meetings scheduled.

Celsius outside my office window this morning. Does

By now, I am certain that most of you are aware that

anyone recall experiencing such bizarre weather over a six-week period? We’ve had major floods, snow in areas where it doesn’t typically fall, and heavy snow in places where it’s common but in amounts we haven’t seen before. Not to mention the California wildfires. I honestly can’t recall a time when so many mobility stores were closed on any given day, or when we saw so many service disruptions for freight.

Out of the gate, I’d like to congratulate Toby Cummings and his NMEDA team for the concept and delivery of their first town hall meeting. I personally feel it is long overdue that we come together to listen, share, and participate in an industry-wide exchange of information.

There is a simple truth: NMEDA never stops. Not a day goes by without the corporate strategic plan in focus and the government relations initiative being refined to meet membership goals and needs. The ability to share such information on a large scale, without opposition, is important. To all of you who attended, we hope you found

36

NMEDA NEWS

there will not be a collocated ADED/NMEDA Conference in 2025. Instead, ADED has decided to host its own conference in Columbus in mid-August of this year. This means the soonest NMEDA will offer its stand-alone

details to make that happen.

There is a simple truth: NMEDA never stops. Not a day goes by without the corporate strategic plan in focus and the government relations initiative being refined to meet membership goals and needs.”

need your support for the upcoming Rehab Driving Conference. This event needs to become a staple in the Canadian landscape to support and expand our ranks

Russ

Jan-Mar 2025

37

GOVERNMENT RELATIONS UPDATE

GOVERNMENT RELATIONS UPDATE

Government Relations Update

Advocacy Priorities During our meetings, we focused on several critical issues: 1.

Support for VA Outstanding Invoices: We urged policymakers to support NMEDA’s request for the Veterans Health Administration (VHA) and Veterans Benefits Administration (VBA) to pay outstanding invoices submitted by dealers via VA-4502 and VA-1394 forms. Timely payment is crucial for dealers to continue providing quality service to veterans in need.

2.

Improved Interpretation and Implementation of the VA AAE Schedule: We called for a more precise and consistent interpretation of the VA’s Automobile Adaptive Equipment (AAE) Schedule. Clearer guidelines are essential to ensuring that veterans receive timely and accurate benefits.

3.

Accelerating Implementation of the Veteran’s Mobility Safety Act (2016): We emphasized the importance of expediting the full implementation of this critical legislation, which enhances safety standards and oversight in the adaptive mobility industry.

4.

Revising and Updating the VA AAE Handbook: We advocated for updates to the existing VA AAE Handbook to better reflect industry advancements and ensure that veterans receive the best possible care and equipment.

In a dedicated effort to advocate for the needs of our members and the veterans they serve, the National Mobility Equipment Dealers Association (NMEDA) recently embarked on a pivotal trip to Washington, D.C. During this visit, NMEDA representatives met with key lawmakers and policy influencers to address critical issues affecting the adaptive mobility industry and veteran support services.

Key Meetings and Discussions Our delegation had the opportunity to meet with numerous influential figures, including:

“

NMEDA’s trip to Washington, D.C. underscored our unwavering commitment to advancing policies that support veterans and their mobility needs.”

Moving Forward NMEDA’s trip to Washington, D.C. underscored our unwavering commitment to advancing policies that support veterans and their mobility needs. We remain dedicated to working alongside policymakers to ensure our industry continues to

• Rep. Raul Ruiz (California 25th)

• Rep. Maxine Dexter* (Oregon 3rd)

Shawn Richmond

thrive and provide life-changing services to those who have served our nation.

• Rep. Gil Cisneros* (California 31st)

• Rep. Rudy Yakym (Indiana 2nd)

We extend our sincere gratitude to all the legislators, staff members, and advocates who took the time to meet with us

NMEDA - Government Relations

• Rep. Brett Guthrie* (Kentucky 2nd)

• Rep. Morgan McGarvey* (Kentucky 3rd)

and discuss these vital issues. NMEDA will continue to keep members informed on advocacy developments and progress

• Rep. Mariannette Miller-Meeks*

• Rep. Tim Kennedy* (New York 26th)

(Iowa 1st)

• Rep. Juan Ciscomani* (Arizona 6th)

and Policy Manager

• Sen. John Boozman* (Arkansas)

• Sen. Jim Banks* (Indiana)

• Sen. Tammy Duckworth* (Illinois)

• Rep. Keith Self* (Texas 3rd)

• Sen. Ashley Moody* (Florida)

• Majority and Minority Staff of the

• Sen. Mark Kelly* (Arizona)

House Committee on Veterans

• Sen. Ruben Gallego* (Arizona)

Affairs

• Rep. Frank Pallone* (New Jersey 6th) • Rep. Julia Brownley (California 26th)

toward achieving these critical goals. *Congressional Staff

• Scott Centorino, Special Assistant to the President for Domestic Policy

Each meeting provided an invaluable platform for NMEDA to highlight the pressing concerns faced by our industry and the veterans we proudly serve.

38

NMEDA NEWS

Jan-Mar 2025

39

GOVERNMENT RELATIONS UPDATE (Continued)

Legislation We Are Watching

GOVERNMENT RELATIONS UPDATE (Continued)

H.R.1364 - ASSIST Act of 2025 - Automotive Support Services to Improve Safe Transportation Act of 2025 TThe Automotive Safety and Servicemembers Transportation (ASSIST) Act of 2025, introduced by Rep. Tom Barrett (R-Mich.) on Feb. 14, 2025, seeks to amend Title 38 of the United States Code to clarify that medically necessary automobile adaptations are included in the Department of Veterans Affairs’ definition of “medical services.”

Sponsor - Representative Tom Barrett -Republican- Michigan, District 7 119th (2025- Present)

H.R.7342 - Veterans Accessibility Advisory Committee Act of 2024 This bill requires the Department of Veterans Affairs (VA) to establish the Veterans Advisory Committee on Equal Access to address the accessibility of the VA for individuals with disabilities. Prior to establishing the advisory committee, the VA must take action to abolish or consolidate advisory committees that are currently inactive.

Sponsor - Representative David G. Valadao - Republican - California, District 22 118th (2023- Present)

Last Action: House - 03/11/2025 Subcommittee Hearings Held

Last Action: Senate - Received in the Senate (09/18/24)

H.R.522 - Deliver for Veterans Act This bill authorizes the Department of Veterans Affairs (VA) to pay the total shipping price for the delivery of an automobile or other conveyance to certain disabled veterans or members of the Armed Forces. Currently, the VA may pay the lesser of (1) $24,115 (adjusted annually for inflation) or (2) the full purchase price associated with providing an automobile or other conveyance to such individuals (not including delivery costs).

The bill also extends certain loan fee rates through November 29, 2031, under the VA’s home loan program.

Sponsor - Delegate James C. Moylan- Republican- Guam, District At Large 118th (2023- Present)

Last Action: Senate - 09/25/2024 Received in the Senate and Read twice and referred to the Committee on Veterans’ Affairs.

40

NMEDA NEWS

Jan-Mar 2025

41

QAP STRAIGHT TALK

QAP STRAIGHT TALK

QAP Updates & FAQS

“

With the board’s motion, we expect that starting in January 2026, all hand controls and left foot accelerators accepted by CRP will be posted on the NMEDA Safety Review page.”

Chuck Hardy NMEDA Director of Quality & Compliance

Item 1 - “MQAP Takes a Major Step Forward: CRP compliance for Primary Driving Controls” At the February Board of Directors meeting, the motion to accept the MQAP committee proposal to require compliance review (CRP) of all hand controls and left foot accelerators passed. While it didn’t come with bells and confetti, it marked the culmination of eight years of effort to have NMEDA safety-reviewed primary driving controls posted on the NMEDA website alongside Wheelchair Accessible Vehicle Conversions (WAVs).

When you look at the highest volume of adaptive automobile equipment installations by our dealers, and at the most critical category of mobility equipment regarding consumer safety, there is no question that primary driving controls are at the top of the list.

Specifically, hand controls.

42

NMEDA NEWS

With the board’s motion, we expect that starting in

same question: “OK, I see you have safety review of

All that being said, once we do have the driving controls

WAVs, when are you going to do the same for equipment,

posted, we will encourage the third-party payers, CDRS,

like hand controls?”. I am happy today to have an answer,

and other prescribers to strongly consider selecting

we will be starting in 2026!

equipment that has been NMEDA safety reviewed.

You don’t know how good that makes me feel, but I want

That’s about all I have on this important step for today.

to share with you that this was a team effort. A lot of

If you have any questions, please reach out to me.

people were involved including the members of the CRP committee, the MQAP committee, the QAP committee, the NMEDA Board of Directors, and our engineering consultants.

Item 2 – Update on Entering Commercial Vehicles in QAPx and Docutrack I wanted to give you all an update on where we are with

Beginning in 2026, you should see a new section for

the recent update in QAP scope to include commercial

Hand Controls and Left Foot Accelerators (LFAs) under

vehicle sales and equipment installations. You may

the Safety Reviewed page on our website. I want to be

have noticed that the 2025 QAP Rules revision includes

clear that the initial postings will be for mechanical and

commercial vehicles as part of the scope. That part is

hybrid style hand controls and LFAs only. You won’t see

complete, as I mentioned in my last article, but we will not

high-tech driving controls just yet. Phase II will include

be enforcing the policy until the official announcement

the high-tech driving systems, such as remote steering,

is made.

gas, and brake systems. We expect the high-tech systems to be posted later on in 2026 after we have been able to establish all the right parameters for compliance testing.

Looking further ahead, we will move on to securements, seating, and lifts. The end goal is to have all adaptive mobility equipment and systems safety reviewed and posted, but that will take some time to complete.

“

The end goal is to have all adaptive mobility equipment and systems safety reviewed and posted”

What we have been working on is updating the QAP administration systems (QAPx and Docutrack) so they can accept commercial jobs. That work is ongoing, and I am hopeful it will be completed by May. If everything goes as planned, you can expect an announcement on when we will begin entering all commercial jobs into QAPx/ DT. We anticipate this process will begin on July 1 of this year. Stay tuned for the announcement. If you have any questions, please reach out to me.

January 2026, all hand controls and left foot accelerators accepted by CRP will be posted on the NMEDA Safety

Some of you at this point may be asking: “Once the

Review page.

equipment is posted, does that mean that dealers can

This will give our dealers, consumers, and third-party

only install the accepted products?” Good question. The

payers the opportunity to browse the website to

answer for now is “No.” While we strongly encourage our

identify hand controls that CRP has reviewed and found

members to prescribe and install only safety reviewed

acceptable to specific Federal Motor Vehicle Safety

equipment, the mandate to our dealers to only install

Standards (FMVSS) and Society of Automotive Engineers

equipment from the safety review page will have to be

(SAE) standards.

put into the QAP Rules and approved by the board. We

For the past 10+ years I have been with NMEDA, I have been approached by dealers, consumers, Certified Driver Rehabilitation Specialist (CDRS), third-party payers (like the VRs and VAs), and other state agencies asking the

do expect that to happen at some point, but for now, we want to get the program off the ground and make sure all active controls are listed, and our system is working as expected.

Item 3 – Review of the 2024 Collective Data from QAP Job Administration I wish I could report better news here, but after we closed data collection for 2024 and dug into the results, we are still finding some deficiencies in getting all jobs entered the system.

Jan-Mar 2025

43

QAP STRAIGHT TALK (Continued)

“

keep doing what you do, keep moving life forward, and stay focused on the person behind the wheel!!”

identify potentially missed jobs, as you can do internally

Entering all jobs is a requirement of QAP and honestly, it’s

dashboard that will show a chart with the number of

not an easy task for us to assure that all jobs are entered.

jobs submitted and the number of jobs open for a given

NMEDA relies heavily on the dealer’s internal systems for

month. That type of ‘visual’ data we think will bring

compliance. Some of the gaps we have found seem to be

attention to compliance for job submission and monthly

occurring with dealers who routinely batch job entries.

reconciliation of QAP-entered jobs vs. the dealers’

While the best practice is to close out a job the day of

internal sales system.

delivery, we understand that it is not always practical

We are open to other ideas on improving compliance with

for the dealer. However, we have found that in these

job entry, so if you have any ideas, please send them to

situations, completed jobs sometimes get missed.

me for consideration.

One of the things we are going to do to help with this

Well, that’s all folks. We are forging into 2025, and I wish

effort is to have better accountability for QAP label

you all a great year. Until the next article, keep doing what

numbers. While labels can sometimes get destroyed or

you do, keep moving life forward, and stay focused on the

lost, they are generally installed in consecutive order.

person behind the wheel!!

We will be looking for gaps in label numbers to help us

QAP DASHBOARD

AVERAGE FINDINGS PER AUDIT

as well. If the QAP committee approves it, there will be

JANUARY 2024 - DECEMBER 2024

an update to the QAP Rules that will require all QAP label numbers to be accounted for, regardless of whether they were installed, destroyed, or lost.

We are also exploring the possibility of a dealer

QAP DASHBOARD

3.5 3 2.5 2

1.5 1 0.5 0

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

TOP 5 AUDIT FINDINGS

JANUARY 2024 - DECEMBER 2024 Final Inspection Documentation Incomplete

97

Mfr. Training Certificate Missing/Expired

97

Tool Calibration Missing/Not Uploaded

71

QAP Contact Training Incomplete/Expired Product & Tool Listing Missing/Outdated

56 52

AUDIT FINDING SEVERITY

JANUARY 2024 - DECEMBER 2024 No Findings 4%

Major 8%

Minor 29% Opportunity for Improvement 59%

44

NMEDA NEWS

Jan-Mar 2025

45

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS

QAP DASHBOARD

QAP DASHBOARD QAP DASHBOARD

____________________________

TOTAL QAP DEALERS IN GOOD STANDING

ARIZONA

QUARTERLY: DECEMBER 2023 - DECEMBER 2024 310 308

307

306

306

307

305

300

CALIFORNIA Sam Abboushi Dynamic Repair Solutions 23615 El Toro Rd X287 Lake Forest, CA 92630 (714) 988-6600

300

298 296

Dec-23

Mar-24

Jun-24

Sep-24

Dec-24

NEW QAP APPLICATIONS & ACCREDITATIONS QUARTERLY: DECEMBER 2023 - DECEMBER 2024 Applications

5

3

1 0

4

3

3 2

2

2

2

1 0 Dec-23

Mar-24

Jun-24

Sep-24

Vincent Alarcon Vincent Alarcon Physical Therapist PC 2230 W Sunnyside Ave Ste 1 Visalia, CA 93277 (559) 713-6461 Lula Capuchino Capuchino Therapy Group 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300

Accreditations

4

4

2

Jennifer Nordine Driving to Independence LLC 1414 W. Broadway Rd #218 Tempe, AZ 85282 (480) 449-3331 ____________________________

304 302

ALLIED HEALTH PROFESSIONALS

Dec-24

Melanie Henry Driver Cognitive Assessment Center, LLC 4450 Black Ave Suite D Pleasanton, CA 94566 (925) 249-5947 Henning Mortensen Bond Driving School 3333 Balmoral Dr Sacramento, CA 95821 (916) 485-5779 ____________________________

COLORADO

Dealers with No Audit Findings Clock Mobility - Lansing Future Mobility - Decatur, TX MobilityWorks - Miami United Access - Albuquerque United Access - El Paso United Access - McAllen United Access - Santa Rosa

Newly Accredited Dealers Future Mobility – Decatur, TX Supreme Motors – Boca Raton, FL

Sarah Davidson Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117 Barry Doyle Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8218 Kaitlin Finch Family Health West Hospital 624 Eisenhauer St. Grand Junction, CO 81505 (614) 738-2139 Natalie Uyeno Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113-2811 (303) 789-8218

46

NMEDA NEWS

CONNECTICUT

INDIANA

Joan Cramer Therapeutic Driving with Occupational Therapy, LLC. 888 Silver Ln East Hartford, CT 06118 (860) 631-4286

Kathy Kachanoski Columbus Regional Hospital 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938

____________________________

GEORGIA Dan Allison Retired CDRS 142 Lynford Ln Woodstock, GA 30189 (404) 293-3949 Rajesh Pagadala Georgia Vocational Rehabilitation Agency 3586 Riverside Drive Macon, GA 31210 (478) 279-1885 ____________________________

IDAHO Renae Scott Kootenai Health 3662 W Evergreen Dr. Coeur D Alene, ID 83815 (208) 964-9369 ____________________________

ILLINOIS Danielle Czajkowski STRIVE for Independence 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60148 (630) 984-1919 Anne Hegberg STRIVE for Independence 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60148 (630) 984-1919 Brandon Lesch Marianjoy Rehabiliation Hospital - BL 118 E Madison Lombard, IL 60148 (630) 909-6080 Monica Scalise Marianjoy Rehabilitation Hospital now part of Northwestern Medicine Driver’s Department 645 N. Kingsbury St Unit 1501 Chicago, IL 60654 (630) 909-6087 Nicole Thonn STRIVE for Independence 1919 S Highland Ave Bldg. C Suite 119 Lombard, IL 60148 (630) 984-1919

Carin Mitchell Mitchell Driving Solutions PO Box 705 New Carlisle, IN 46552 (574) 988-0253 Jeff Perron Mitchell Driving School 2430 Lingerman Way Avon, IN 46123 (317) 376-7936 Eva Richardville Therapeutic Mobility Services, Inc. 311 Airport North Office Park Ft. Wayne, IN 46285 (260) 417-8399 ____________________________

KENTUCKY Brian Iadarola Drivabilities 224 N. Hite Ave Louisille, KY 40206 (502) 893-0050 Christi Mckim Drivabilities 224 N. Hite Ave Louisille, KY 40206 (502) 888-6670 ____________________________

LOUISIANA Michael K Shipp MKS Consultants, LLC 1340 Mitcham Orchard Rd Ruston, LA 71270 (318) 245-7361

Youssef Jichi YJ Automotive D.B.A Westside Service 351 Belmont St Brockton, MA 02301 (508) 583-9375 ____________________________

MICHIGAN C Kerry Jones The Space Between 26875 Church St. Edwardsburg, MI 49112 (269) 663-0226 ____________________________

NEW YORK Gail Babirad Rehabilitation Technology Associates, Inc. PO Box 540 Kinderhook, NY 12106 (800) 987-2753 Jurgen Babirad Rehabilitation Technology Associates, Inc. PO Box 540 Kinderhook, NY 12106 (518) 758-7887 John Lorenzetti, OTR/L, CDI, DRS FLX Driver Rehabilitation, LLC 4144 High Banks Rd. Geneva, NY 14456 (315) 585-9198 Andrew Streit Stevens Driving School LLC 4060 Seneca St. West Seneca, NY 14224 (716) 674-2340 Raanan Zidile Tri-Boro Driver Rehabilitation & Mobility Services, Inc. 1642 Coney Island Ave Brooklyn, NY 11230

____________________________

____________________________

MARYLAND

NORTH CAROLINA

Elin Davis American Occupational Therapy Association 6116 Executive Blvd Ste 200 North Bethesda, MD 20852 (612) 990-4145

Cyndee Crompton Driver Rehabilitation Services PO Box 448 McLeansville, NC 27301 (336) 697-7841

____________________________

MASSACHUSETS Eugene Blumkin Massachusetts Rehab Commission 600 Washington Street Boston, MA 02211 (617) 204-3721

Anne Dickerson East Carolina University 1806 Planters Walk Greenville, NC 27858 Liz Soles ADED 200 First Avenue N.W. Suite 505 Hickory, NC 28601 (828) 855-1672

Oct-Dec 2023

47

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS PENNSYLVANIA Susie Touchinsky Adaptive Mobility Services 225 Clark Drive Orwigsburg, PA 17961 (484) 650-2280 ____________________________

TEXAS Chad Strowmatt Strowmatt Rehabilitation Services, Inc 10690 Shadow Wood Dr Suite 113 Houston, TX 77043 (713) 722-0667

SOUTH CAROLINA

____________________________

Alan B. Simmerson CDRS WJBD VA Medical Center 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000

VIRGINIA

____________________________

TENNESSEE Joshua Hardin Mid-South Medical & Mobility 5140 Old Summer Rd Memphis, TN 38122 (901) 481-9478 James Phillips Mid-South Medical & Mobility 71 Marianna St. Atoka, TN 38004 (901) 604-7283

Dana Lowery ADED 12900 Silver Crest Road Chester, VA 23831 (804) 955-8069 ____________________________

WISCONSIN Drake Anderson All Star Mobility, LLC 2180 Hallie Rd. Chippewa Falls, WI 54729 (715) 598-7511 Chelsea Hales The Master’s Driving School W7366 Flambeau Point Rd Ladysmith, WI 54848 (715) 532-0327

CANADA

ONTARIO

____________________________

BRITISH COLUMBIA Jenn Campinos Island Mediquip 101-750 Enterprise cres Victoria, BC v8z 6r4 (250) 940-3829 Dean Robertson Access Driver Rehab Specialists 3405 W 31 Ave. Vancouver, BC V6S 1X6 (604) 263-5286 Lars Taylor InSight Rehabilitation Services Inc. 3002 Coachwood Crescent Coldstream, BC V1B 3Y4 (250) 542-3087 ____________________________

NEW BRUNSWICK Maura DuLong Stan Cassidy Centre for Rehabilitation 800 Priestman St. Fredericton, NB E3B 0C7 (506) 452-5876

Shah Baqar, OT, CDRS CBI Health Group 20 Linsmary Court Markham, ON L6E 1L2 (416) 419-3031 F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-9541 Tamalea Stone Ottawa Hospital 686 Vivera Pl Stittsville, ON K2S 2N1 (705) 741-7660 ____________________________

QUEBEC Carolle Leroux Service d’évaluation et adaptation de véhicules 974 43e Av Laval, QC H7R 4Z9 (514) 910-0440 ____________________________

SASKATCHEWAN Suzanne Lendvoy SK Health Authority 2180 23rd Avenue Regina, SK S4S 0A5 (306) 766-5968

NMEDA INDUSTRY MEMBERS INDUSTRY ____________________________

Accessible Vans of America, LLC. 334 Buckington Street St. Peters, MO 63376 (636) 294-1762 Acrisure 4808 Broadmoor Ave SE Kentwood, MI 49512-5306 (616) 447-2293 Adaptive Driving Alliance 111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401 Adaptive Mobility Systems, Inc. 2072 N. Bibb Drive Tucker, GA 30084 (844) 240-8962 Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419 AMF Bruns of America 1797 Georgetown Road Hudson, OH 44236 (877) 506-3770 Bever Mobility Products 2885 Sanford Ave SW 41693 Grandville, MI 49418 (888) 959-6198

NMEDA EDU/GOV’T/NON-PROFIT MEMBERS

BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438

EDU/GOV’T/NONPROFIT

Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5316

____________________________

Joshua Becker Becker Equipment Services 936 Edgewood Ave Bensalem, PA 19020 (215) 897-9911 Eric Bradley Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-7492 Timothy Brant Brant’s Driving School 596 Goucher Street Johnstown, PA 15905 (877) 395-7011

48

Lance Bullard Texas Transportation Institute A&M Univ.

3135 TAMU College Station, TX 77843 (979) 845-6153 Marilyn Clark Bridge To Mobility 3863 Lander Road M2 Chagrin Falls, OH 44022 (216) 469-2560

Justin Maxwell TTI 3135 Tamu College Station, TX 77843 Torrey Morse Connecticut Bureau of Rehabilitation Services 55 Farmington Ave, 12th Fl Hartford, CT 06437 (860) 424-4865

James Kovar Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843

Gerhard Schmidt Bridge to Mobility 24410 Emmons Rd Columbia Station, OH 44028-9663 (330) 351-1711

Danny Langfield AMREF 16929 Melissa Ann Dr Lutz, FL 33558 (512) 294-7627

Laura Spencer State of Connecticut ADS/BRS 35 Veccadola Drive Colchester, CT 06415 (860) 876-9563

NMEDA Circuit Breaker

Stephen Sundarrao Rehabilitation Engineering & Technology Program 4202 E Fowler Ave ENG 118 Tampa, FL 33620 (813) 974-5346 Michelle Szumski Texas Workforce Commission - VR Division 101 East 15th Street 101 CT Austin, TX 78778 (512) 936-3462 Jeff Watters Automobility PO Box 421 Montrose, VIC 3765 +61-387-610-100 Lisa Weber Commonwealth of Massachusetts 21 Winship St Brighton, MA 02135-3311

Canadian Association of Occupational Therapists 103-2685 Queensview Dr Ottawa, ON K2B 8K2 (800) 434-2268

Driverge Canada ULC 14 Goodmark Place Etobicoke, ON M6W 6R1 (905) 799-5544

Malley Industries, Inc. 1100 Aviation Avenue Dieppe, NB E1A 9A3 (506) 859-8591

Driverge Vehicle Innovations 2000 Brittain Rd Ste 200 Akron, OH 44310-4302 (330) 510-3069

Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051

Electronic Mobility Controls, LLC 26 Gabriel Dr. Augusta, ME 04330 (207) 512-8009

MGA Research Corporation 5000 Warren Road Burlington, WI 53105 (262) 763-2705

EZ Lock 2001 Wooddale Blvd.

Baton Rouge, LA 70806 (225) 214-4620 Falls Mobility Finance 2701 Clearwater Rd Saint Cloud, MN 56301-5952 (888) 462-2881 Ford Motor Company 777 Woodward Avenue, Suite 500 Detroit, MI 48226 (313) 202-6342 General Motors Corporation 100 Renaissance Ctr., MC482-A20-B98 Detroit, MI 48265 (313) 667-8682 Harmar Mobility 1500 Independence Blvd.

Ste 220 Sarasota, FL 34234 (800) 833-0478 High Level Enterprises, Inc. 1060 E Waterford St Wakarusa, IN 46573-9305 (574) 343-2150

Creative Carriage Ltd. 6 Ridgeview Street St. George, ON N0E 1N0 (519) 740-4801

Honda Motor Co. Ltd. 4630 Shimotakanezawa Haga-machi Haga-gun, Tochigiken, JP 321-3393 +81-8041051250

Crescent Industries 191 Washington St. Auburn, ME 04210 (207) 777-3500

Ignition Dealer Services 1501 E Wisconsin St. Ste 2 Delavan, WI 53115-1486 (414) 943-1102

DealerTeam.com, LLC 2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260

In Motion Mobility 2299 NW 108th Avenue Sweetwater, FL 33172 (786) 534-2046

Mobility Credit Acceptance 1108 E Main St. Suite 200 Richmond, VA 23219 (804) 505-4000 Mobility Innovations 51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816 Morrie’s Mobility Finance 559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922

Sure Grip Hand Controls 4850 Route 102 Upper Kingsclear, NB E3E 1P8 (506) 363-5289 Tempe Mobility 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383 TMN 58 Hachermesh St. Haifa, Israel 31000 073-2229222-200 Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649 Twining Consulting, Inc. 18071 Mount Washington St. Unit A Fountain Valley, CA 927086118 (562) 272-7231 Vantage Mobility 5202 S. 28th Place Phoenix, AZ 85040 (800) 348-8267

PMG Technologies Inc. 100 Du Landais St. Blainville, QC J7C 5C9 (450) 430-7981 Pride Mobility Products Corp 401 York Ave. Duryea, PA 18642-2025 (800) 800-8586 Pritchard Auto Group 1 Team Quest Way Clear Lake, IA 50428-2296 (352) 552-6674 PSA Insurance & Financial Services 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495 Q’Straint/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665 Royale Mobility LLC 100 Newark Street Haverhill, MA 01832 (978) 374-4530 Stellantis c/o EWI Worldwide 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877

Oct-Dec 2024

49

DATES TO REMEMBER

This calendar of upcoming events is provided as a service to NMEDA members. NMEDA NEWS cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

NMEDA Board of Directors Meetings Next Meeting: April 17, 2025 at 11 a.m. Eastern Monthly, on the 3rd Thursday of Each Month Check your email for the most up-to-date schedule.

NMEDA Virtual Town Hall Next Town Hall: April 30, 2025 at 1:30 p.m. Eastern July 30, 2025 October 15, 2025

NMEDA Comprehensive Automotive Mobility Solutions (CAMS) April 4, 2025 - La Vergne, TN April 8, 2025 - Springdale, AR April 10, 2025 - Little Rock, AR Visit www.NMEDA.org/CAMS for more information.

Abilities Expo - New York Metro May 2-4, 2025 Visit www.abilities.com/newyork for more information.

Abilities Expo - Chicago June 20-22, 2025 Visit www.abilities.com/chicago for more information.

To have your information included in Dates to Remember, please email them to ariel.ifill@nmeda.org.

Please note submissions must be made at least 12 weeks in advance.

Jan-Mar 2025

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