January - March 2024

January—March 2024 | Volume 1 Issue 1

NMEDA NEWS The Auto Mobility Magazine

Out With The Old

& In With The New

Government Relations Report: Call Me Maybe NMEDA’s Past Due Invoice Program It’s All About The Brand ...and so much more!

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NMEDA NEWS

NMEDA NEWS JAN—MAR 2024

CONTENTS

VOLUME 1, ISSUE 1

President Christian Quandt

COLUMNS

FEATURES

CEO Toby Cummings

Layout, Editor & Creative Director

22

Government Relations Report -Amy Schoppman

30

Mobility MY Way - By Mike Savicki

32

On the Cover All New NMEDA News - By Brittney McMahan

Brittney McMahan

Contributing Writers Harry Baergen Trevorr Jurgenson Chuck Hardy Toby Cummings Brittney McMahan Russ Newton Mike Savicki Amy Schoppman

36

38

Manufacturer Service School Update

Officer’s Message - By Trevorr Jurgenson

20

CEO’s Message - By Toby Cummings

26

Canada Officer’s Message - By Russ Newton

40 Industry Advisor - By Harry Baergen 44

QAP Straight Talk - By Chuck Hardy

Board Elections

NMEDA NEWS is published quarterly by the National Mobility Equipment Dealers Association.

ALSO

3327 W. Bearss Avenue Tampa, FL 33618 For business office, advertising, and subscriptions: Tel: 813.264.2697 Toll-Free: 800.833.0427 www.nmeda.org info@nmeda.org Subscription rates for the USA and Canada: $16.50/four issues.

Back issues are available by calling the NMEDA office.

All rights are reserved under copyright laws © 2024.

The articles published in NMEDA NEWS reflect the opinions of their authors, not NMEDA. As such, NMEDA neither takes a position on nor assumes responsibility for the accuracy of the information or statements contained therein.

8

4

Board of Directors

6

Staff Directory

10

Dealer Member Directory

18

Around the Industry

48

QAP Dashboard

50

Industry Member Directory

51

Allied Health Professional Member Directory

52

Edu/Government/Non-Profit Member Directory

54

Dates to Remember

MISSION The mission of the National Mobility Equipment Dealers Association is to advocate and exemplify excellence in providing safe, reliable transportation solutions to enhance accessibility.

Jan-Mar 2024

3

BOARD OR DIRECTORS

Christian Quandt, President

Russ Newton, Canadian President

Advanced Wheels 33 Bradley Park Road East Granby, CT 06026 860.653.8064 phone christian@advancedwheels.com

Sure Grip 4850 Route 102 Upper Kingsclear, NB E3E 1P8 800.506.6666 phone russ@suregrip-hvl.com

Dan Walsh, Vice President

Eva Richardville, Allied Health Professional Rep.

Bussani Mobility 500 Central Avenue Bethpage, NY 11714 516.938.5207 phone dwalsh@wegetyouthere.com

Eric Mansfield, Secretary MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone eric.mansfield@mobilityworks.com

Michelle Szumski, Edu/Gov/NonProfit Rep. Texas Workforce Commission 101 East 15th Street Austin, TX 78778 512.936.3462 phone michelle.szumski@twc.texas.gov

Catherine Martin, Treasurer

Trevorr Jurgensen, Rep. at Large 1

Ilderton Conversions 701 South Main Street High Point, NC 27260 336.841.6100 phone cmartin@ilderton.com

MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone trevorr.jurgensen@mobilityworks.com

Steve Dawson, Component Manufacturer Rep. Harmar Mobility 1500 Independence Blvd, Suite 200 Sarasota, FL 34234 800.833.0178 phone steve.dawson@harmar.com

Todd Navarrete, Manufacturer Rep.

4

Therapeutic Mobility Services, Inc. 311 N. Airport Office Park Fort Wayne, IN 46285 260.417.8399 phone eva@theramobility.net

Ron Mohr, Rep. at Large 2 Clock Mobility 603 N Waverly Road Lansing, MI 48917 517.272.4488 phone ronm@clockmobility.com

Corey Kupsh Rep. at Large 3

Vantage Mobility 5205 S. 28th Place Phoenix, AZ 85040 800.348.8267 phone toddn@vantagemobility.com

A & J Mobility 333 Washington Street Valders, WI 54245 920.775.4104 phone coreyk@aandjvans.com

Chad Blake, Past President

Tammy Johnson Rep. at Large 4

Arch Retail Group 500 Northwest Plaza Drive, Suite 900 St. Louis, MO 63074 314 989-1010 phone chad.blake@braunability.com

Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 502.447.8267 phone tjohnson@superiorvan.com

NMEDA NEWS

MGA Research Corporation

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Seating System, Seat Belt Anchorage and Wheelchair Anchorage Testing Experts.

Test with the Best: We are proud to serve the industry for over thirty years.

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NMEDA Hall of Fame Call for 2024 Nominations Do you know someone who has gone above and beyond in the Automotive Mobility Industry?

Someone who deserves recognition for their devotion to quality, innovation, and collaboration?

Visit www.nmeda.com/HallofFame to learn more about our Hall of Fame and to nominate an outstanding automotive mobility professional for the 2024 induction!

Jan-Mar 2024

5

STAFF DIRECTORY Toby Cummings CEO toby.cummings@nmeda.org

Mikala Ballard Membership & Administration Coordinator mikala.ballard@nmeda.org

Kristen Clevidence Quality Program Manager kristen.clevidence@nmeda.org

Chuck Hardy Director of Quality & Compliance chuck.hardy@nmeda.org

Trevor Jennings Director of Partner Relations trevor.jennings@nmeda.org

Amy Lane

Director of Education, Training & Conference amy.lane@nmeda.org

Bittney McMahan Manager of Communications & Social brittney.mcmahan@nmeda.org

Marilyn Myers Senior Bookkeeper marilyn.myers@nmeda.org

Amy Schoppman Director of Government Relations & Public Policy amy.schoppman@nmeda.org

6

NMEDA NEWS

Jan-Mar 2024

7

Officer’s Message Nothing Stays The Same

wheelchair users, more vehicle specific

The one thing that we can all say,

applications to reduce installation

is that nothing stays the same. No

time, and increased client satisfaction.

one thought that Sam Cook would

I could go on and on.

ever not be on our board, but that happened. Quite a few people were doubtful of how a Colo-conference with ADED would happen, but together with their members and leadership, we have changed how we get together. A few years ago, no one would have considered a

Trevorr Jurgenson Mobilityworks 8

NMEDA NEWS

Hybrid vehicle with a conversion, electronic hand controls, wheelchair docking devices with Bluetooth capability, ramp assist for manual

Those changes came with challenges that the industry stepped up to meet, and now few of us would go back. After all the change he has spearheaded, getting Sam Cook off the sidelines would not be a bad thing.

But since nothing stays the same, it is also wonderful to see that Tammy Johnson has been a great replacement voice for him.

I have been in the industry since 2006; I wonder what the association’s

founders back in 1989 would say of

the future changes and challenges

Our association would love to have

where the industry is now and how

will determine our success. We all

additional feedback and participation

they would face our challenges.

have clients that we cannot serve

from its members. It has been

The one constant in our association

due to the price of the chassis

my pleasure to serve on the QAP

and conversion and overall vehicle

committee for 13 years and on the

selection. We all have shortages in

board for the past few years. My

employees, especially technicians.

conversations with you have helped

I know that we as an industry

me with the change.

has been the NMEDA staff. This team allows many things to get done day in and day out, even while they have also undergone change. They are adjusting to our new CEO Toby Cummings coming on board, and Danny Langfield transitioning to become the Executive Director of NMEDA’s foundation.

As we enter 2024, how the industry

“

dealers and manufacturers embrace

will continue to work together to

Wishing all of you only the best in

produce solutions to the changes

2024 and remember, nothing stays

and challenges. Some are easier

the same.

than others. I challenge all dealers and manufacturers to embrace the changes and challenges and collectively continue to work on them.

As we enter 2024, how the industry dealers and manufacturers embrace the future changes and challenges will determine our success. ”

Jan-Mar 2024

paper form on page 43.

9

NMEDA DEALER MEMBERS UNITED STATES ____________________________

ALABAMA Griffin Mobility 213 Chestnut Street NW Hartselle, AL 35640 (256) 751-1365 1 High Tech Mobility LLC 3351 Warrior River Rd Hueytown, AL 35023-1304 (205) 491-2109 1, 3 MobilityWorks Birmingham 3747 Pine Lane SE Bessemer, AL 35022 (205) 426-8261 1, 3 MobilityWorks - Huntsville 2150 Meridian Street North Huntsville, AL 35811 (234) 542-3022 1, 3 Superior Van & Mobility Montgomery 1647 Coosa River Pkwy Wetumpka, AL 36092 (334) 244-1011 1, 3 Sylacauga Handicapped Inc 40811 US Hwy 280 Sylacauga, AL 35150 (256) 249-3717 1,2,3 ____________________________

ARIZONA A.D.E. Industries, Inc. 3621 S Palo Verde Tucson, AZ 85713 (520) 571-7156 1 United Access - Chandler 1825 E Germann Road Suite 24 Chandler, AZ 85286 (480) 999-5939 1,2,3 United Access - Goodyear 13765 W Auto Drive Suite 125 Goodyear, AZ 85338 (623) 242-0552 1,3 United Access - Phoenix 23606 N 19th Ave Phoenix, AZ 85085 (623) 879-0800 1, 3

10

NMEDA NEWS

United Access - Tucson 4720 N La Cholla Blvd Suite 150 Tucson, AZ 85705 (520) 293-3596 1, 3 United Access - Scottsdale 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 (480) 941-4800 1

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ARKANSAS MobilityWorks - Bryant 3418 Main St Suite 400 Bryant, AR 72023 (501) 794-3100 1, 3 Superior Van & Mobility Fayetteville 2887 N College Ave Suite B Fayetteville, AR 72703 (479) 521-8433 1, 3 Superior Van & Mobility Jonesboro 2421 Sunny Meadow Drive, Ste D Jonesboro, AR 72401 (870) 933-7270 1, 3 Superior Van & Mobility North Little Rock 7323 Cock of the Walk St Suite B North Little Rock, AR 72113 (501) 725-9070 1, 3

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CALIFORNIA AERO Mobility 1001 N Weir Canyon Road Anaheim, CA 92807 (714) 973-8600 1, 2, 3 Economy Medical Lifestyle Mobility 2355 Whitman Rd Ste F Concord, CA 94518-2542 (925) 671-4800 1 Gary E. Colle, Inc./dba Goldenboy of San Diego 12130 Dearborn Place Poway, CA 92064 (858) 748-9414 1, 3 MobilityWorks - Chico 7 Three Sevens Lane Chico, CA 95973 (800) 225-7361 1, 3

MobilityWorks - Fresno 120 North Diamond Street Fresno, CA 93701 (559) 268-9394 1,3 MobilityWorks - Hawthorne 3403 Jack Northrop Ave Hawthorne, CA 902504428 (310) 432-0700 1, 3 MobilityWorks - Oakland 1822 Embarcadero Avenue Oakland, CA 94606 (510) 927-2860 1,3 MobilityWorks - Pasadena 325 North Altadena Drive Pasadena, CA 91107 (626) 584-8181 1, 3 MobilityWorks - Riverside 7239 Indiana Avenue Riverside, CA 92504 (951) 686-3152 1,3 MobilityWorks Sacramento 3127 Fite Circle Suite B Sacramento, CA 95827 (800) 225-7361 1, 3

United Access Sacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822 (916) 392-1196 1, 3 United Access - San Bernadino 711 S Allen St San Bernardino, CA 92408 (909) 383-3883 1,3 United Access - San Diego 4797 Ruffner Street San Diego, CA 92111 (858) 541-0552 1, 3 United Access - Santa Rosa 3285 Santa Rosa Avenue Suite A Santa Rosa, CA 95707 (707) 575-6997 1, 3 United Access - Stanton 11600 Western Avenue Stanton, CA 90680 (714) 890-8262 1,3 ____________________________

COLORADO

MobilityWorks - San Diego 8130 Parkway Drive LaMesa, CA 91942 (619) 474-4072 1

Colorado Fleet & Mobility, dba Mobility of Denver 2311 S Platte River Drive Denver, CO 80223 (844) 289-2635 1, 3

MobilityWorks - Santa Clara 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402 1, 3

Frontier Access & Mobility Systems, Inc. - Fort Collins 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267 1

MobilityWorks - Van Nuys 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402 1, 3

Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435 1

SACVANS Mobility 5821 Florin Perkins Rd Sacramento, CA 95828 (916) 381-8267 1

MobilityWorks - Aurora 1640 S Abilene St Aurora, CO 80012 (720) 640-9989 1, 3

United Access - Fremont 40975 Albrae St Long Beach, CA 94538 (510) 999-7959 1, 3

United Access - Colorado Springs 6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267 1, 3

United Access - Long Beach 2715 Seaboard Ln Fremont, CA 90805 (562) 634-5962 1,3

United Access - Highlands Ranch 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267 1, 2, 3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

United Access - Wheat Ridge 9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033 (877) 501-8267 1, 2, 3

____________________________

CONNECTICUT Advanced Wheels - East Granby 33 Bradley Park Road East Granby, CT 06026 (860) 653-8064 1, 2, 3 Advanced Wheels - East Haven 650 Coe Avenue Suite 2 East Haven, CT 06512 (203) 800-8064 1 MobilityWorks - East Hartford 104 Pitkin Street E. Hartford, CT 06108 (860) 282-8202 1, 3

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DELAWARE MobilityWorks - Bear 1010 Contractors Way Bear, DE 19701 (302) 613-7555 1, 3 NuMotion/Spinlife 773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110 1

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FLORIDA Advanced Driving Systems, Inc. 662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300 1, 2, 3 Auto Express South 4852 Palm Beach Blvd Fort Myers, FL 33905 (239) 693-4000 1, 4 Custom Mobility 7199 Bryan Dairy Road Largo, FL 33777 (727) 539-8119 1, 3 Gator Custom Mobility 501 NE 23rd Ave Gainesville, FL 32609-8604 (352) 373-9673 1

Manatee Mobility Vans LLC 4224 Solutions Ln Unit 103 Bradenton, FL 34211-4931 (941) 279-6000 1 Mike Erdman Mobility 4650 US Highway 520 Cocoa, FL 32926 (321) 636-8887 1 Mobility Transportation Systems 4010 East Hillsborough Avenue Tampa, FL 33610 (813) 246-9116 1, 2, 3

MobilityWorks - Largo 8203 Ulmerton Road Largo, FL 33771 (727) 521-4248 1, 3 MobilityWorks - Miami 5201 NW 77th Ave Suite 100 Miami, FL 33166 (305) 234-0071 1, 3 MobilityWorks - Ocala 7265 SW 62nd Ave Unit 1 Ocala, FL 34476 (352) 300-1173 1

MobilityWorks - Clermont 20354 US Highway 27 Clermont, FL 34715 (352) 322-2256 1, 3

MobilityWorks - Orlando 7260 Narcoossee Road Orlando, FL 32822 (407) 674-8778 1, 3

MobilityWorks - Daytona 364 Destination Daytona Lane Ormond Beach, FL 32137 (386) 586-5495 1, 3

MobilityWorks - Pompano Beach 750 E Sample Rd Bldg 1 Pompano Beach, FL 330645144 (954) 942-6033 1

MobilityWorks - Fort Lauderdale 5601 Powerline Road Suite 104 Fort Lauderdale, FL 33309 (954) 974-7028 1 MobilityWorks - Fort Myers 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900 1 MobilityWorks - Fort Myers North 5751 Zip Dr Fort Myers, FL 33905-5035 (239) 936-6333 1 Mobilityworks - Fort Pierce 6144 S US Highway 1 Fort Pierce, FL 34982-3951 1 MobilityWorks Jacksonville 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111 1, 3 MobilityWorks - Lake Worth 1925 10th Ave N Unit 1 Lake Worth, FL 33461 (561) 586-1997 1, 3

MobilityWorks Tallahassee 1505 Capital Circle NW Tallahassee, FL 32303 (850) 224-4383 1 MobilityWorks - Tampa 8706D East Broadway Avenue Tampa, FL 33619 (813) 628-4255 1, 3 Superior Van & Mobility Pensacola 6260 Technology Dr. Suite B Pensacola, FL 32505 (850) 378-8914 1, 3 Team Adaptive - Pensacola 3618 N Pace Blvd Pensacola, FL 32505 (850) 332-1688 1, 3

GEORGIA Adaptive Driving Solutions 3585 Riverwatch Parkway Augusta, GA 30907 (706) 364-2688 1, 2, 3 Custom Mobility Van & Lift Sales & Svcs. LLC 315 Whitehead Rd Athens, GA 30606 (706) 353-1099 1, 3 MobilityWorks - Atlanta 3700 Dekalb Technology Pkwy Doraville, GA 30340 (470) 427-0696 1,3 MobilityWorks - Marietta 1255 Kennestone Circle Suite 100 Marietta, GA 30066 (800) 444-9100 1,3 MobilityWorks - Savannah 3938 Ogeechee Road Savannah, GA 31405 (912) 233-1050 1 R & R Van Lift Sales & Service - Athens 164 Commerce Blvd Athens, GA 30606 (470) 276-6282 1 R & R Van Lift Sales & Service - Conyers 2130 Sigman Road Conyers, GA 30012 (770) 483-0767 1,2,3

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HAWAII Soderholm Sales & Leasing 2044 Dillingham Blvd Honolulu, HI 96819 (808) 834-1417 1, 3

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ILLINOIS

United Access - Orlando 4401 Edgewater Dr Orlando, FL 32804-1215 (407) 751-4158 1

Bettenhausen Auto 8355 W 159th St Tinley Park, IL 60477-1220 (708) 532-2665 1,3

United Access - Sarasota 5611 S Tamiami Trl Sarasota, FL 34231-4140 (941) 706-4687 1, 3

MobilityWorks - Niles 9207 N Milwaukee Ave Niles, IL 60714 (847) 673-4300 1, 3

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Jan-Mar 2024

11

NMEDA DEALER MEMBERS MobilityWorks - Plainfield 23855 W Andrew Road Plainfield, IL 60585 (888) 473-5402 1, 3 MobilityWorks - Villa Park 155 East North Avenue Villa Park, IL 60181 (888) 473-5402 1, 3 Personal Mobility Champaign 1109 Parkland Ct Champaign, IL 61821 (217) 398-1188 1, 3 Personal Mobility - Peoria 7611 N Harker Drive Peoria, IL 61615 (309) 966-3089 1, 3 Personal Mobility Springfield 2924 N Dirksen Parkway Springfield, IL 62702 (217) 544-2699 1, 3 Southern Bus and Mobility - Breese 12950 Koch Lane Breese, IL 62230 (618) 526-4131 1, 3

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INDIANA MobilityWorks - Merrillville 1710 W 81st Avenue Merrillville, IN 46410 (234) 200-1339 1,3 Superior Van & Mobility Evansville 3414 Interstate Drive Evansville, IN 47715 (812) 402-8267 1, 3 Superior Van & Mobility Fishers 13095 Parkside Drive Fishers, IN 46038 (317) 436-6722 1, 3 Superior Van & Mobility Fort Wayne 2218 Contractors Drive Fort Wayne, IN 46818 (260) 497-8267 1, 3

Superior Van & Mobility Indianapolis 5410 South Madison Ave. Indianapolis, IN 46227 (317) 781-6900 1, 3 Superior Van & Mobility South Bend 4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628 (574) 271-1175 1, 3

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IOWA MobilityWorks - Grimes 3450 SE Miehe DrSuite 1 Grimes, IA 50111 (501) 795-3100 1, 3 Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159 1,3

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KANSAS Banner Mobility Resources Inc. 231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070 1 Kansas Truck Mobility 8846 West Monroe Circle Wichita, KS 67209 (316) 722-4291 1 United Access - Lenexa 7921 Bond St Lenexa, KS 66214 (877) 501-8267 1, 3

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KENTUCKY Superior Van & Mobility Lexington 761 East New Circle Road Lexington, KY 40505 (859) 253-1832 1, 3 Superior Van & Mobility Louisville 1506 Lakeshore Court Louisville, KY 40223 (502) 447-8267 1, 3

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12

NMEDA NEWS

LOUISIANA FastServ Medical - Bossier 1329 Driftwood Drive Bossier City, LA 71111 (318) 741-9586 1, 3 FastServ Medical - Monroe 112 Summer Lane West Monroe, LA 71291 (318) 396-3366 1, 3 Superior Van & Mobility Baton Rouge 17260 Jefferson Hwy Ste A Baton Rouge, LA 708176915 (225) 663-8830 1, 3 Superior Van & Mobility New Orleans 1901 Westbank Expressway Suite 500 Harvey, LA 70058 (504) 684-2100 1,3

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MobilityWorks - Baltimore 2601 N Rolling Road Windsor, MD 21244 (443) 384-0080 1 MobilityWorks - Beltsville 11409 Maryland Avenue Beltsville, MD 20705 (727) 521-4248 1, 3 Oneness Mobility Service LLC 7701 Penn Belt Drive Forestville, MD 20747 (301) 568-6686 1, 2, 3 The Customizers, Inc. 14133 Pennsylvania Ave Hagerstown, MD 21742 (301) 797-7727 1 Total Mobility Services Inc - Frederick 5411 Yukon Court Suite B Frederick, MD 21703 (240) 490-7840 1, 3

MAINE

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MobilityWorks - Bangor 1766 Hammond St Hermon, ME 04401-1119 (888) 473-5402 1

MASSACHUSETTS

MobilityWorks - Gray 32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664 1,3

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MARYLAND All Mobility Store LLC 8999 Ocean Hwy Delmar, MD 21875 (410) 543-4323 1, 3 BEDCO Mobility 6300 Falls Rd Unit 2 Baltimore, MD 21209 (410) 825-1440 1 Jerry’s Mobility 8001 Belair Rd Baltimore, MD 21236-3709 (410) 661-5700 1 Koons Ford of Annapolis 2540 Riva Road Annapolis, MD 21401 (410) 224-2100 1, 3

Adaptive Mobility Equipment, Inc. 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 1, 3 Advanced Wheels - North Oxford 6 Boulder Pkwy North Oxford, MA 015371225 (508) 731-0073 1 MobilityWorks - North Attleboro 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605 1,3 MobilityWorks - Norwood 560 Boston Providence Highway Norwood, MA 02062 (781) 278-8885 1, 3 MobilityWorks - Woburn 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650 1,3

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1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

MICHIGAN

MINNESOTA

MISSOURI

Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100 1

Bert’s Truck Equipment of Moorhead, Inc. 3804 Hwy 75 North Moorhead, MN 56560 (218) 233-8681 1

DW Auto & Home Mobility Specialties 1208 N Garth Ave Columbia, MO 65203 (800) 568-2271 1, 2, 3

Cummings Mobility Albertville 6540 Jansen Ave NE Albertville, MN 55301 (763) 497-0103 1, 2, 3

MobilityWorks - Kansas City 1115 SW Oldham Pkwy Lees Summit, MO 640812477 (816) 600-5124 1

Clock Mobility - Grand Rapids 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400 1, 2, 3 Clock Mobility - Lansing 603 N Waverly Rd Lansing, MI 48917-2800 (517) 272-4488 1 Clock Mobility - Traverse City 587 W Blue Star Drive Traverse City, MI 49684 (231) 943-9890 1 Creative Mobility Group Byron Center 7740 Clyde Park Avenue SW Byron Center, MI 49315 (616) 583-9730 1 Creative Mobility Group Madison Heights 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 1, 3 Creative Mobility Group, Inc. - Wayne 33073 Michigan Avenue Wayne, MI 48184 (734) 595-4400 1, 3 MobilityWorks - Detroit 1604 East 14 Mile Road Madison Heights, MI 48071 (888) 473-5402 1, 3 MobilityWorks - Livonia 12350 Belden Ct Livonia, MI 48150 (734) 245-2318 1 MobilityWorks - Saginaw 8175 Gratiot Road Saginaw, MI 48609 (888) 473-5402 1, 3 Superior Van & Mobility Ann Arbor 3858 Bestech Rd Ste A Ypsilanti, MI 48197-3294 (734) 802-5286 1, 3 ____________________________

Cummings Mobility Burnsville 2511 West Hwy 13 Burnsville, MN 55337 (952) 435-8889 1 Cummings Mobility - Little Canada 2940 Rice St. Little Canada, MN 55113 (651) 633-7887 1 MobilityWorks - Roseville 1915 County Rd C West Roseville, MN 55113 (234) 312-2000 1, 3

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MISSISSIPPI Js Mobility Unlimited Inc 3880 Flowood Drive Flowood, MS 39232 (601) 939-2112 1, 2, 3 Legacy Vans 140 Business Center Pkwy Suite A Pearl, MS 39208-5527 (601) 981-0042 1, 3 Mobility Systems Inc 2857 Oak Grove Road Hattiesburg, MS 39402 (601) 264-0609 1, 2, 3 Total Mobility Concepts LLC 2074 Cliff Gookin Blvd Tupelo, MS 38801 (662) 269-2068 1

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Southern Bus & Mobility Inc - Valley Park 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700 1 United Access - Cape Girardeau 753 S Kingshighway St Cape Girardeau, MO 63703 (877) 501-8267 1 United Access - Columbia 618 Jackson St Columbia, MO 65203 (877) 501-8267 1,3 United Access - Fenton 980 S Highway Dr Fenton, MO 63026 (877) 501-8267 1 United Access - Kansas City 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267 1, 3 United Access - Springfield MO 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267 1, 3 United Access - St. Louis (North) 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267 1, 2, 3

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NEBRASKA Mobility Motoring 7222 South 142nd Street Omaha, NE 68138 (402) 884-3333 1, 3

MobilityWorks - Omaha 4044 South 60th St Omaha, NE 68117 (402) 991-2555 1, 3 Superior Van & Mobility Omaha 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826 1, 3

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NEVADA United Access - Las Vegas 6001 S Decatur Blvd Ste N Las Vegas, NV 89118 (702) 434-3030 1, 3 MobilityWorks - Las Vegas 3575 W Cheyenne Ave Suite #108 North Las Vegas, NV 89032-8257 (702) 876-9606 1, 3

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NEW HAMPSHIRE MobilityWorks Londonderry 54 Wentworth Avenue Londonderry, NH 03053 (603) 437-4444 1, 2, 3 New England Motor Car Co Inc 13 River Road Hudson, NH 03051 (603) 888-1207 1, 3

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NEW JERSEY Drive-Master Co., Inc. 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709 1, 2, 3 FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900 1 MobilityWorks Cinnaminson 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402 1,3 MobilityWorks Farmingdale 5105 State Route 33 Wall Township, NJ 07727 (888) 473-5402 1, 3

Jan-Mar 2024

13

NMEDA DEALER MEMBERS MobilityWorks - Highland Park 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350 1,3 MobilityWorks - Woodbury 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402 1,2,3 ____________________________

NEW MEXICO United Access Albuquerque 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267 1,2,3

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NEW YORK Bussani Mobility Bethpage 500 Central Ave Bethpage, NY 11714 (516) 938-5207 1, 3 Bussani Mobility Mamaroneck 501 Concord Avenue Mamaroneck, NY 10543 (914) 835-8267 1, 3 Bussani Mobility Team East, LLC 401 E Middle Country Road Smithtown, NY 11787 (631) 240-4128 1 MobilityWorks - Albany 1892 Central Avenue Suite 25 Albany, NY 12205 (888) 473-5402 1, 3 MobilityWorks - Buffalo 3560 Sheridan Drive Amherst, NY 14226 (716) 342-3530 1,3 MobilityWorks - Long Island 90 E Jefryn Blvd Suite A Deer Park, NY 11729 (302) 613-7555 1 Tim’s Trim, Inc. 25 Bermar Park Rochester, NY 14624 (585) 429-6270 1, 2, 3

14

NMEDA NEWS

United Access - Rochester 3760 West Henrietta Rd Rochester, NY 14623 (585) 427-7220 1,3 United Access - Syracuse 2211 Erie Blvd E Syracuse, NY 13224 (877) 501-8267 1

____________________________

NORTH CAROLINA Ilderton Conversion Company 501 S Hamilton St High Point, NC 27260-7655 (336) 841-2020 1, 2, 3 Ilderton Conversion of Asheville 735 Dogwood Road Asheville, NC 28806 (828) 670-1111 1, 3

OHIO Columbus Mobility Specialists, LLC 6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996 1, 2, 3 Key Mobility Services 1944 US State Route 68 North Xenia, OH 45385 (937) 374-3226 1 Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street Marietta, OH 45750 (800) 690-4950 1, 2, 3 MobilityWorks - Akron 810 Moe Drive Akron, OH 44310 (888) 473-5402 1, 3

Ilderton Conversion of Charlotte 1424 Archdale Drive Charlotte, NC 28210 (704) 523-2022 1, 3

MobilityWorks - Bedford Heights 5040 Richmond Rd. Bedford Heights, OH 44146 (800) 951-6238 1,3

MobilityWorks - Charlotte 4025 Queen City Drive Charlotte, NC 28208 (704) 399-0900 1, 3

MobilityWorks - Columbus 7233 Industrial Parkway Plain City, OH 43064 (614) 873-1580 1,3

MobilityWorks - Concord 4012 Dearborn Place NW Concord, NC 28027 (704) 886-0868 1

MobilityWorks - Dayton 214 Valley Street Dayton, OH 45404 (937) 963-0733 1,3

Stalls Medical Inc dba Adaptive Vans Inc 7980 Chapel Hill Road Suite 101 Cary, NC 27513 (919) 233-0732 1

MobilityWorks - Sharonville 11755 Mosteller Rd Sharonville, OH 45241 (513) 791-4000 1,3

Van Products - Raleigh 2521 Noblin Road Raleigh, NC 27604 (919) 878-7110 1, 3 Van Products - Wilmington 394 N Green Meadow Drive Wilmington, NC 28405 (910) 793-5661 1 ________________________

MobilityWorks - Toledo 1020 Laskey Road Toledo, OH 43612 (888) 473-5402 1, 3

____________________________

John Vance Motors dba Newby-Vance Mobility Guthrie 5632 South Division Street Guthrie, OK 73044 (405) 282-2113 1, 3 John Vance Motors dba Newby-Vance Mobility Oklahoma City 7500 S Shields Blvd Oklahoma City, OK 73149 (405) 778-2013 1, 3 Mobility One Transportation 14720 East Admiral Place Suite AB Tulsa, OK 74116 (918) 437-4488 1 United Access - Oklahoma City 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267 1, 3

____________________________

OREGON United Access - Hillsboro 5170 NE Five Oaks Dr Hillsboro, OR 97124-5608 (877) 501-8267 1, 2, 3 United Access - Portland (East) 12905 NE Airport Way Portland, OR 97230 (877) 501-8267 1, 3 United Access - Springfield 3574 Marcola Road Springfield, OR 97477 (541) 726-4001 1, 3 United Access - Wilsonville 9740 SW Wilsonville Road Suite 250 Wilsonville, OR 97070 (971) 224-5895 1, 3 ____________________________

OKLAHOMA

PENNSYLVANIA

Handicapped Vehicle Services Unlimited 7434 East 46th Street Tulsa, OK 74145 (918) 622-8400 1

Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004 1, 2, 3 Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900 1,2,3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

MobilityWorks - Allentown 2200 South 12th St Suite 2210 Allentown, PA 18103 (888) 473-5402 1,2,3 MobilityWorks Philadelphia 925 South Trooper Road Norristown, PA 19403 (888) 473-5402 1,2,3 MobilityWorks - Pittsburgh 1012 Seco Road Monroeville, PA 15146 (888) 473-5402 1,3 MobilityWorks - Robinson Township 5460 Campbells Run Rd Suite 100 Robinson Twp, PA 15205 (412) 799-6929 1, 3 Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061 1 Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065 1, 3 Team Toyota of Glen Mills 1050 Baltimore Pike Glen Mills, PA 19342-1013 (484) 845-7915 1, 3 Total Mobility Services Inc - Boswell 4785 Penn Avenue Boswell, PA 15531 (814) 629-9935 1, 2, 3 Total Mobility Services Inc - Harrisburg 7917 Derry Street Suite 124 Harrisburg, PA 17111 (800) 558-7408 1, 3

____________________________

PUERTO RICO All Mobility Puerto Rico, Inc. Carr 838 KM 1.8 Int Sector Melia Leon Guaynabo, PR 00969 (787) 398-3444 1

Equipos Pro Impedidos De P.R., Inc. Carr #1 Int R796 Km 10.4 Bo. Bairoa La 25 Caguas, PR 00725 (787) 746-7667 1,3 ____________________________

SOUTH CAROLINA lderton Conversion of Charleston LLC 8550 Rivers Avenue North Charleston, SC 29406 (843) 576-0414 1, 3 MobilityWorks - Columbia 3624 Fernandina Road Columbia, SC 29210 (803) 828-5754 1 MobilityWorks - Greenville 563 Woodruff Road Greenville, SC 29607 (864) 293-7171 1

Superior Van & Mobility Knoxville 10640 Braden Dickey Lane Knoxville, TN 37932 (865) 622-6550 1, 3

MobilityWorks - Houston 3327 S Sam Houston Pkwy Suite 300 Houston, TX 77047 (346) 226-6999 1

United Access - Memphis 2165 Hillshire Cir Memphis, TN 38133 (877) 501-8267 1, 3

MobilityWorks - San Antonio 6473 DeZavala Road San Antonio, TX 78249 (210) 697-8884 1,2,3

____________________________

TEXAS Access2Mobility, Inc. 12406 State Highway 155 S. Tyler, TX 75703 (903) 592-6760 1, 3 American Lift Aids Beaumont 2310 Calder Ave Beaumont, TX 77702 (409) 832-3400 1, 2, 3

MobilityWorks - Murrells Inlet 11816 Highway 17 Bypass Murrells Inlet, SC 29576 (843) 268-4850 1, 3

American Lift Aids, Inc. Tyler 2407 W Southwest Loop 323 Tyler, TX 75701 (903) 581-8844 1, 2, 3

SOUTH DAKOTA

Andy’s Mobility & Lift Services 1502 Santa Ursula Laredo, TX 78040 (956) 722-7371 1

____________________________

MobilityWorks - Tea 200 1st Street Tea, SD 57064 (605) 498-2200 1, 3

____________________________

TENNESSEE Apple Independence Mobility 1750 Lee Seminary Road Cookeville, TN 38506 (877) 528-5788 1 MobilityWorks Chattanooga 3614 Elwood Ln Chattanooga, TN 37416 (423) 308-8267 1, 3 MobilityWorks - Gallatin 495 Myatt Dr Madison, TN 37115 (615) 451-7389 1 MobilityWorks - Nashville 173 Industrial Drive Lavergne, TN 37086 (615) 280-5058 1,3

Lift Aids Inc 1500 Westpark Way Euless, TX 76040 (817) 835-0035 1, 2, 3 MobilityWorks - Austin 239 Commercial Drive Buda, TX 78610 (512) 295-3800 1,3 MobilityWorks - Dallas 4150 Interstate 30 Mesquite, TX 75150 (972) 270-7114 1,3 MobilityWorks - Fort Worth 2110 N Beach Ft Worth, TX 76111 (866) 211-8267 1, 3

MobilityWorks - Selma 16262 IH 35 North Selma, TX 78154 (210) 718-0055 1,3 MobilityWorks - Waco 4980 S Loop 340 Robinson, TX 76706-4640 (254) 754-2700 1,3 Open Road Mobility Amarillo 6669 Canyon Drive Amarillo, TX 79110 (806) 353-2747 1 Open Road Mobility Lubbock 7411 82nd Street Lubbock, TX 79424 (806) 771-5873 1, 2, 3 Texas Mobility Services, LLC dba Texas Adaptive Aids 701 Bearcat Road Unit B Aledo, TX 76087 (817) 394-3914 1, 3 United Access - Arlington 2432 E Randol Mill Rd Arlington, TX 76011-6335 (817) 402-0069 1, 3 United Access - Bryan 2214 N Earl Rudder Freeway Bryan, TX 77808 (979) 307-7676 1, 3 United Access - Carrollton 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267 1, 3 United Access - El Paso 8736 Gateway East Blvd Suite B El Paso, TX 79907 (915) 585-0775 1

Jan-Mar 2024

15

NMEDA DEALER MEMBERS United Access - Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100 1, 2, 3 United Access - McAllen 120 North 20th Street McAllen, TX 78501 (956) 971-0001 1 United Access - Pasadena 3430 E Sam Houston Parkway S Pasadena, TX 77505 (281) 487-1969 1, 2, 3 United Access - Pflugerville 15301 Interstate 35 Ste A Pflugerville, TX 78660 (512) 436-0820 1, 3 United Access - Rowlett 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267 1, 2, 3

____________________________

Utah United Access - Woods Cross 2262 S 1200 W Ste 106 Woods Cross, UT 84087 (877) 501-8267 1 ____________________________

VERMONT MobilityWorks - Essex Junction 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1,3

____________________________

16

NMEDA NEWS

VIRGINIA

WASHINGTON

Driver Rehabilitation Center of Excellence d/b/a DRCE Mobility Solutions 14101 Parke Long Court Ste E Chantilly, VA 20151 (703) 345-2990 1, 3

Goldenwest Mobility 1815 E Francis Ave Spokane, WA 99208 (509) 484-3842 1, 3

Independent Lifestyles 4880 South Amherst Hwy Madison Heights, VA 24572 (434) 846-7510 1 MITS of VA 2075 W Main Street Waynesboro, VA 22980 (540) 932-7300 1 Mobility Plus Inc of Virginia 763 Union Street Salem, VA 24153 (540) 389-3400 1, 3 MobilityWorks - Alexandria 5751 General Washington Dr Alexandria, VA 22312 (571) 421-2647 1 MobilityWorks - Norfolk 6059 Virginia Beach Blvd Norfolk, VA 23502 (757) 455-9889 1,3 MobilityWorks - North Chesterfield 7450 Midlothian Turnpike North Chesterfield, VA 23225 (804) 220-0611 1,3 Priority Honda Hampton dba Priority Mobility 4115 W Mercury Blvd.

Hampton, VA 23666 (757) 838-1252 1

____________________________

United Access - Everett 7202 Evergreen Way Everett, WA 98203 (425) 353-6563 1, 3 United Access - Redmond 14640 NE 91st Street Suite A Redmond, WA 98052 (425) 406-8484 1 United Access - Sumner 6015 160th Avenue East Sumner, WA 98390 (253) 863-4744 1, 2, 3

____________________________

WEST VIRGINIA Total Mobility Services Inc - Hurricane 146 Stricklin Rd Hurricane, WV 25526-6734 (304) 727-9478 1, 3

____________________________

WISCONSIN A & J Mobility - De Pere 1330 Mid Valley Drive De Pere, WI 54115 (920) 632-4882 1, 3

A & J Mobility - Eau Claire 2650 Prospect Drive Eau Claire, WI 54703 (715) 874-6630 1, 3 A & J Mobility - McFarland 4603 Triangle St McFarland, WI 53558 (608) 579-1500 1, 3 A & J Mobility - Richfield 3058 Helsan Drive Richfield, WI 53076 (800) 517-1024 1, 3 A & J Mobility - Valders 333 Washington Street Valders, WI 54245 (920) 775-9333 1, 2, 3 MobilityWorks - Eau Claire 3115 Oak Knoll Dr Eau Claire, WI 54701-8485 (715) 495-1310 1, 3 MobilityWorks - Green Bay 844 Ontario Road Green Bay, WI 54311 (920) 491-8384 1,3 MobilityWorks - Waukesha N8 W22195 Johnson Drive Ste 130 Waukesha, WI 53186 (888) 473-5402 1,3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

CANADA

____________________________

ALBERTA ECO Medical 18303 107 Avenue Edmonton, AB T5S 1K4 (780) 483-6232 1, 3 Silver Cross Automotive Inc. - Calgary 4216 54 Avenue SE Unit 60 Calgary, AB T2C 2E3 (403) 243-6300 1, 3 Silver Cross Automotive Inc. - Edmonton 14568-116 Ave. Edmonton, AB T5M 3E9 (844) 799-5464 1

____________________________

BRITISH COLUMBIA Alliance Mobility Solutions - Kelowna 1791 Baron Rd Kelowna, BC V1X 6C3 (236) 420-1400 1, 3 Alliance Mobility Solutions - Richmond 12211 Vulcan Way #110 Richmond, BC V6V 1J7 (604) 370-7004 1, 3 Medichair Northern BC 849 2nd Avenue Prince George, BC V2L 3A6 (250) 562-8280 1 Sidewinder Conversions & Mobility Ltd. 44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082 1,2,3 Silver Cross Automotive Inc. - Maple Ridge 11393 Kingston St. Unit 4 Maple Ridge, BC V2X 0Y7 (877) 215-7609 1

ONTARIO

QUEBEC

SASKATCHEWAN

Conval-Aid/Liftability 2600 Lancaster Road Ottawa, ON K1B 4Z4 (613) 738-2721 1

Adaptation 04 Inc 3025 rue Girard Trois-Rivières, QC G8Z 2M4 (819) 372-0102 1, 3

PrairieHeart Mobility 3033 Saskatchewan Drive Regina, SK S4T 1H5 (306) 584-8456 1, 3

Courtland Mobility 1355 Artisans Court Unit B Burlington, ON L7L 5Y2 (800) 354-8138 1, 2, 3

Centre d Autonomie 399 Ave De La Friche Dolbeau Mistassini, QC G8L 2T3 (418) 276-8336 1,3

Goldline Mobility & Conversions 762 Industrial Road London, ON N5V 3N7 (519) 453-0480 1, 2, 3 Northend Mobility 301 Aqueduct Street Welland, ON L3C 1C9 (905) 735-5552 1, 2 Silver Cross Automotive Inc. - London 2028 Dundas Street London, ON N5V 1R2 (844) 799-5464 1 Silver Cross Automotive Inc. - Ottowa 5300 Canotek Road Unit 42 Ottawa, ON K1J 1A4 (613) 290-5279 1 Silver Cross Automotive Inc. - Toronto 14 Goodmark Place Etobicoke, ON M9W 6R1 (844) 799-5464 1 Silver Cross Automotive Inc. - Waterloo 675A Davenport Road Waterloo, ON N2V 2E2 (844) 799-5464 1,2,3

____________________________

Centre de L’auto StLambert 145 Damase Breton St-Lambert de Lauzon, QC G0S 2W0 (866) 641-0419 1, 3 Eureka Solutions - Levis 107-829 J-Ambroise Craig Levis, QC G7A 2N2 (866) 562-2555 1 Eureka Solutions Longueuil 2755 Montee St Hubert Longueuil, QC J3Y 4H6 (866) 562-2555 1, 3 Eureka Solutions Sherbrooke 5018 Industrial Blvd Sherbrooke, QC J1R 0P4 (866) 562-2555 1, 3 SMVR 2 Visions Inc 414 Blvd St Germain Ouest Rimouski, QC G5L 3N4 (418) 723-9225 1, 3 TVR Technologies Inc. 20 Rue des Metiers Lavaltrie, QC J5T 0H4 (888) 919-2555 1, 3 Van Action 2005 Inc 4350 Autoroute 13 Laval, QC H7R 6E9 (800) 668-8705 1, 2, 3

_______________________

____________________________

Jan-Mar 2024

17

AROUND THE INDUSTRY

2024 Cox Automotive Sales Forecast According to Cox Automotive, the 2024 market will be steered by five key themes: slow growth, vehicle supply increases, an end to the seller’s market, an increase in the electronic vehicle market, and car buying returning to normal. (Smoke 2023)

Check out the NMEDA Highlight Reel Heading into the new year the NMEDA team took some time to look back at what 2023 had to offer and it was more than we could squeeze into a 3-minute video. As part of our strategic plan, we have put together a couple of the great things that happened in 2023.

Please take a moment to scan the QR code and watch the 2023 highlight reel!

VA Prompt Payment Meeting with Legislators NMEDA’s GR Team held a series of high-level meetings with legislators in Washington, DC, as we continue to address VA’s prompt payment failures. Following a breakfast event with Arizona Senator Mark Kelly, a U.S. Navy Captain who is deeply familiar with the inner workings of VA, we met with House VA Committee staff to discuss Congressional oversight of VA payment practices and strategies for addressing this persistent policy issue. The team also attended an event for VoteVets, a political action committee dedicated to electing former and current servicemembers to the House and Senate. More than a dozen legislators were present for the end-of-year holiday event, allowing us to connect with DOT Secretary Pete Buttigieg, Senator Tammy Duckworth, and Representatives Ruben Gallego and Seth Moulton.

As we continue to discuss more permanent solutions with lawmakers, remember that NMEDA’s Past Due Invoice (PDI) Program is dedicated to securing payment for late (30+ days) VA invoices. (See more on page 24)

Back it Up Terry Gets a New Van NMEDA member, Superior Van & Mobility, helped Terry from the famous ‘Back it up Terry’ video get in a new WAV. According to a local Memphis news station, “ In March of 2023, Davis’ family created a new GoFundMe to raise money for a new van, stating that the van Davis had been using was ‘broken beyond the cost of repair.’ Over $80,000 was raised and over 4,000 donations were made in support of Davis.”

18

NMEDA NEWS

AROUND THE INDUSTRY

Each May NMEDA champions the efforts to raise awareness for the auto mobility industry via National Mobility Awareness Month (NMAM). As we gear up for this year’s celebration, we want to make sure you mark your calendars and carve out some space on your social media and networking plans to spread the word on NMAM this May! Stay tuned for our toolkit and more information.

www.MobilityAwarenessMonth.com

CEO’s Message Toby Cummings, CAE NMEDA - CEO 20

NMEDA NEWS

As we close out 2023 and head into a

that makes our community truly

new year, I’m happy to reflect on the

exceptional. We came together to

accomplishments of our organization

share best practices, develop creative

and am optimistic about the

solutions, and serve the needs of auto

opportunities that lie ahead in 2024.

mobility end-users across the US and

This year brought both challenges

Canada.

and triumphs as our industry

Key highlights from this year include

navigated manpower and technician

our 2023 Annual Conference and

shortages, rising costs, and continued

Expo collocated with our sister

supply chain constraints. However,

association ADED. This event

throughout these trials, NMEDA

provided our members with the

members showcased the innovation

opportunity to connect and gain

and commitment to service

insights, fostering growth within

the mobility industry. NMEDA also

manufacturers in many aspects of

partnerships and enabling us to serve

worked along side our valuable

customized mobility. through this

wider audiences than ever before. We

partners, the Paralyzed Veterans of

work we are advancing our mission

have built an incredible foundation

America, United Spinal Association,

to help transform lives through the

this year; next year, it’s time to

“

freedom of movement.

accelerate even faster toward the

promote safety and accessibility in

As remarkable as 2023 has been,

even more positive impacts if we work

I am confident 2024 holds even

creatively and ambitiously enough

greater potential. As the rapid

to meet the moment. On behalf of

development of electric vehicle (EV)

NMEDA’s executive leadership, thank

and self-driving technology is set

you for an outstanding 2023 – now

to elevate and expand our role in

let’s get started making 2024 one for

vehicle modification, opening new

the record books!

vocational rehab agencies, and the

future.

We have built an incredible foundation this year; next year, it’s time to accelerate even faster toward the future.”

Department of Veterans Affairs to automobile design for all. And finally, we organized nine Comprehensive Automotive Mobility Solutions (CAMS) events which showcased hands-on learning from our

I look forward to traversing whatever challenges may come in 2024 alongside the passionate NMEDA members. Our organization has made a tangible difference this year; and the coming year promises to unlock

Since February 1, 2022, QAP Rules have required all jobs to be submitted via either QAPx or Docutrack. In 2023, locations that fail to comply will be suspended.

Don’t let this happen at your store! Got questions, or need a little help? Contact NMEDA at 813.264.2697 or qap@nmeda.org andJan-Mar we’ll be glad to assist. 21 2024

GOVERNMENT RELATIONS REPORT

CALL ME MAYBE If you had a pulse in 2012, you likely remember Canadian pop sensation Carly Rae Jepsen’s hit single “Call Me Maybe.” Catchy and kitschy, the song exploded on YouTube and spent almost an entire year on the charts.

Jepsen’s dizzying overnight success led many pop culture observers to assume that her first major contribution to the entertainment landscape would also be her last, and that she would inevitably join the likes of Stacey Q and Blu Cantrell on the list of legendary one-hit wonders.

Amy Schoppman, CAE NMEDA Director of Government Relations & Public Policy

success.

I had always planned to shoehorn a CRJ reference into this article about NMEDA’s Government Relations (GR) activity in Canada – Celine Dion and Justin Bieber aren’t currently giving me much material to work with – but as my writing progressed, I began to draw some unexpected parallels between her internationally embraced debut single and subsequent success, and NMEDA’s U.S. legislative debut and similar upcoming GR efforts in Canada: seemingly

But that’s not what happened. Defying both odds and

out-of-nowhere initial performances (“Call Me Maybe”/

expectations, she has since released several commercially

The Veterans Mobility Safety Act), noteworthy follow-up

successful albums while amassing a cult fanbase and

achievements (“Cut To The Feeling”/The Veterans Auto &

establishing herself as a legitimate musical talent who

Education Improvement Act), and the steady development

continues to deliver well beyond her extraordinary debut

of a relatively limited but passionate base of supporters.

22

NMEDA NEWS

GOVERNMENT RELATIONS REPORT

Before detailing NMEDA’s effort to expand our support base in Canada, I’ll first share some relevant U.S. history: -

NMEDA was responsible for the passage of a U.S. law to improve the administration of the U.S. Department

of Veterans Affairs’ (VA) Auto Adaptive Equipment Program. The Veterans Mobility Safety Act (VMSA) – which was conceived of in 2014, introduced in 2015, and became law in 2016 – was a triumph for NMEDA, an industry association that was then-relatively unknown on Capitol Hill yet made an undeniable impression with its landmark debut effort.

From a strained analogical standpoint, the VMSA is truly our “Call Me Maybe.”

-

Defying one-hit wonder expectations, NMEDA subsequently passed another bill – The Veterans Auto &

Education Improvement Act (VAEIA) – that codified into law the increased frequency of the auto mobility industry’s single largest federal grant (VA’s $25,603.02 Auto Grant). Not unlike Jepsen’s 2015 album Emotion (which I encourage all readers to download, at minimum for the pop song perfection of “Run Away With Me”), the VAEIA established NMEDA as a credible GR force to be reckoned with.

-

Meanwhile, since 2016, NMEDA has been collaborating with U.S. state-level funding sources – known as

“

Vocational Rehabilitation Agencies (VRA) – to produce a U.S. VRA landscape that includes QAP accreditation requirements across approximately 2/3 of the country.

While NMEDA’s nascent 2024 Canadian GR project is not a direct attempt to replicate our U.S. successes – I recognize the differences amongst our memberships and our governmental structures – it’s fair to say that our Canadian approach will mimic our U.S. approach as we strive to reinforce QAP’s position in the international policy landscape. What does this entail? First and foremost, NMEDA must listen to and comprehend the unique perspectives, challenges, and desires of its Canadian membership. To that end, I will be taking a series of trips to Canada throughout the first half of 2024 to personally visit with our dealer, industry/manufacturer, and allied health professional members throughout the country.

In fact, just this morning I received an official invitation to present at a January meeting of inter-departmental ministry officials in British Columbia, another significant event in our overall advancement of NMEDA’s funding and QAP adoption activities in Canada.”

From British Columbia to Quebec, I will be meeting

organization conferences and events. NMEDA Canada’s

with our members and partners across the expanse of

presence at the 2023 Canadian Council of Motor Transport

Canada to (1) educate those parties on the purpose and

Administration (CCMTA) and Canadian Institute for Military

rationale behind NMEDA’s GR activities (e.g., advocating

and Veteran Health Research (CIMVHR) conferences

for QAP requirement adoption, conducting the annual

established our support for those organizations, and

Auto Mobility Price Survey, executing the recently-

created additional pathways for NMEDA’s professional staff

established Canadian version of our VR VIP Program at

to educate Veterans Affairs Canada, provincial funding

NMEDA’s annual conference, etc.) and (2) educate myself

sources (from SGI in Saskatchewan to WSIB in Ontario),

on how best to advocate for our members and approach

and other relevant stakeholders on the importance of

our Canadian partners and stakeholders, specifically by

transportation independence and the value of establishing

directly connecting with and listening to our Canadian

minimum selection criteria for providers of auto mobility

membership.

solutions for Canadians with disabilities. In fact, just this

On the topic of partners and stakeholders, NMEDA

morning I received an official invitation to present at a

Canada’s President Russ Newton recently shared in this very magazine that NMEDA Canada has been actively reaching out to provincial funding sources (the Canadian equivalents of VRAs) and engaging in various partner

January meeting of inter-departmental ministry officials in British Columbia, another significant event in our overall advancement of NMEDA’s funding and QAP adoption activities in Canada.

Jan-Mar 2024

23

GOVERNMENT RELATIONS REPORT

Not unlike Carly Rae Jepsen (stay with me…), I’m more

Canadian members and stakeholders, and prioritizing

likely to achieve maximum policy impact and GR success

outreach depending on their awareness of me, NMEDA,

with a talented support team behind me. While Carly had

and/or our Canadian GR activities – and I’ve wasted

songwriters and producers, I have a handful of established

no time scheduling my in-person meetings throughout

Canadian contacts (namely current Canadian President

February and March of the new year.

Russ Newton and NMEDA’s newly elected U.S. President

Now that we’ve officially announced the launch of our

Gina Lewis) plus the generous and well-connected members of NMEDA’s Canadian GR Committee. The latter have been tremendously helpful – we spent the tail

“

end of 2023 establishing a nationwide contact matrix of

legitimately exciting GR effort in Canada, I am officially soliciting the engagement and partnership of passionate, knowledgeable, and/or curious Canadians to help me “produce” our association’s next advocacy “hit” on your home soil. I’m sensible enough to never show up at a

... I am officially soliciting the engagement and partnership of passionate, knowledgeable, and/ or curious Canadians to help me “produce” our association’s next advocacy “hit” on your home soil.”

Canadian meeting in a cowboy hat and loudly talking about drive-thrus while wearing an American flag shift dress, but I certainly welcome the guidance and insight of our members Up North. Your input is necessary for our success and, if I haven’t already, I’d genuinely love to meet and hear from you. So, call me maybe?

+1 813-264-2697 Amy.Schoppman@nmeda.org

Member Update VA Prompt Payment NMEDA’s Past Due Invoice (PDI) Program is dedicated to securing payment for late (30+ days) VA invoices. In Q4 2023, this exclusive members-only benefit helped resolve over 130 invoices and recover more than $1.8 million in overdue payments to our dealer members. If you are encountering late payments from your VAMC(s), visit our PDI Program website for information about how NMEDA can help: https://nmeda.org/advocacy/advocacy-resources/pdi/.

$6,000,000 24

NMEDA NEWS

NMEDA'S PAST DUE INVOICE PROGRAM

RECOVERED OVER $6 MILLION IN VA PAYMENTS TO OUR DEALER MEMBERS IN 2023.

JAN 2024 $0

If you have unpaid VA invoices, this exclusive members-only benefit can help.

EMAIL: WEBMASTER@NMEDA.ORG H T T P S : / / N M E D A . O R G /Jan-Mar P D I P2024 R O G25 RAM

Canada Officer’s

Message Russ Newton SureGrip

26

NMEDA NEWS

A bit of the unknown will be known

as a board member before being

when you are able to read this. While

elected as president and fulfilling his

voting for our Association’s new

subsequent role as past president..

President is completed at the time

While there will be ample bouquets

of this writing, the outcome remains

sent Chad’s way, I simply wanted to

undisclosed. What is certain is that

acknowledge that, throughout his

several Board members will be

tenure, his leadership and dedication

transitioning roles based on tenure

to the Association were not merely

and term limits. Not wanting to be the

appreciated but profoundly impactful.

first but wanting to be the first, there

From a personal standpoint, Chad will

is some homage to be paid.

be missed.

First and foremost, a long-time board

Secondly, not being exactly sure

servant, Chad Blake, will be rolling off

how many years ago NMEDA held

the NMEDA Board. Not sure exactly

its first strategic planning session

how many years Chad has served,

(held in Tampa), there was a desire

but I am pretty certain he has been a

to incorporate a couple of young

mainstay for at least a decade, if not

industry up-and-comers into the

more. I’m fairly certain that he served

session. One of the people identified

as a valuable addition was Mr. Christian Quandt. Christian embraced the invitation, joined the group in Tampa, and contributed wonderfully.

Fast forward to today, and Christian is serving the last days of his second two-year term as President of our Association. Like Chad, NMEDA under Christian’s leadership has been served amazingly well. Unlike Chad, Christian will not be leaving

“

us, as he will be assuming the

tenure. Thanks, CQ.

becomes public.

Looking at Canada’s Board

There is a fairly aggressive

composition for the upcoming year,

Government Relations/Partner

it appears that many familiar faces

Relations plan in play for 2024 here

will be returning. Tamalea Stone has

in Canada. NMEDA’s Director of

expressed willingness to return to an

Government Relations& Public Policy,

Associate role. Tamalea will hopefully

Amy Schoppman has proposed an

continue to lead her vital committees

aggressive outreach program for

moving forward. Pierre Cote will

2024, including face-to-face visits

return as Vice President, Darin Ashby

with governments and other notable

will assume the position of Treasurer,

funders, aiming to secure favor for NMEDA Member Dealers in Canada.

In Canada, we are seeking individuals to populate and repopulate a couple of committees to collaborate with Amy and Tamalea.”

Association’s Past President role. Like Chad, there is loads of time to laud

and Joe Cyr is slated to become our Association Secretary. Shelly

all the accomplishments accrued

Pattenden will be back as Director at

under Christian’s leadership. I really

Large. Our big catch for the upcoming

wanted CQ to know how the plan

year is the addition of Mr. Dale Byrum,

that was created leading into the

joining the NMEDA Canada Board

planning session in Tampa came full circle to him leading the Association, culminating in his positive and impactful leadership over his four-year

as Director at Large. Clearly, this is all predicated on you, the voting members, ratifying the slate. We will

A select few prominent funders who currently do not specify NMEDA as a single-source destination for Auto Mobility, and a plan is in development to address this.

In Canada, we are seeking individuals to populate and repopulate a couple of committees to collaborate with Amy and Tamalea. If you have the time to dedicate and are sincerely committed to moving the dial for you and your fellow Association dealers, let’s have a conversation.

Thanks for everything each of you does. Trusting 2024 will be strong for us all.

know the outcome once this article

Get Social with NMEDA

Jan-Mar 2024

27

at e D th e

Sa ve

2024 NMEDA Annual Conference October 5—7, 2024 Kansas City, Missouri www.NMEDAAnnualConference.com

2024 ANNUAL CONFERENCE KANSAS CITY, MO OCT 5–7

28

NMEDA NEWS

EMC. When Safety Matters...

And Doesn’t it Always?

<!DOCTYPE html><html><head><meta charset = “utf-8”><title>AEVIT AEVIT Standards Compliance</tiCompliance tle><meta name = “description” content=”An extensive list of all the standards that the AEVIT system complies with.”><link rel=”stylesheet” href = “main.css”></head><body> <h1> Society of Automotive Engineering Standards (SAE)</h1><h2>List</h2><ul><li>J1113-11</li><li>J1113-12</li><li>J1113-13</ (SAE) li><li>J1113-21</li><li>J1625</li><li>J1701</li><li>J1701M</li><li>J1741</li><li>J1903</li><li>J1908</ li><li>J1292</li><li>J2122</li><li>J2388</li><li>J2485</li><li>J2588</li><li>J2596</li><li>J2603</ li><li>J2655</li><li>J561</li><li>J858a</li><li>J928</li><li>J429</li></ul><h1>Federal Federal Motor Vehicle Safety Standards(FMVSS)</h1><h2>List</h2><ul><li>101</li><li>102</li><li>105</li><li>124</li><Standards(FMVSS) li>135</li><li>573</li><li>575</li><li>577</li><li>595</li></ul><h1>ECE ECE Regulations (European Standards)</h1><h2>List</h2><ul><li>ECE R79, 6.2L 70/311/EED Annex 1, 5.2</li><li>ECE R79, 5.3.3.3</ dards) li><li>ECE R79, 5.3.3.4</li><li>ECE R79,6.2.2:70/311/EED Annex 1, 5.2.3</li><li>ECE R70, 5.1.1: 70/311/ EED Annex 1, 4.1.1</li><li>ECE R13, 71/320/EEC</li><li>ECE R13 Annex 4, 2.1.1:71/320/EEC Annex 2, 2.1.1.1</li><li>ECE R13 Annex 4,2.2:71/320/EEC Annex 2, 2.1.2</li><li>ECE R13 Annex 4, 2.3:71/320/ EEC Annex 2, 2.1.3</li><li>ECE R13 5.2.1.2.7.2, 71/320/EEC Annex 1,2.2.1.13</li></ul> </body></html>

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https://electronicmobilitycontrols.com/ Jan-Mar 2024

29

Mobility Way

By Mike Savicki — Afterburner Communications NMEDA CONSULTANT

Tampa’s Ryan Lindstrom has one speed.

And he wants you to join him.

If Ryan Lindsrtom had $1 for each and

In basketball he is a class 1.0 for the

every time someone asked him why

Division III Tampa Bay Strong Dogs.

he is never home, well, he’d likely have

And in wheelchair rugby he is a class

enough money in the bank to pay for

2.5 for the Wounded Warriors Ability

not only the gas and flight costs he

Ranch (WWAR) Division II team

incurs each year while living his active,

(formerly the Tampa Generals). Prior

post Navy life, he’d also have enough

to joining WWAR, he played for the all

left over to fund a few weekend

military veteran team, Oscar Mike.

cruise-ins plus a night (or two) out

His relationship with the nonprofit,

with friends. And Ryan has LOTS of friends.

Oscar Mike, goes back to its founding by fellow quadriplegic, Noah Currier.

As a three sport adaptive athlete,

Both Ryan and Noah were injured

Ryan trains almost every day and

at the same time and formed a tight

travels nearly every weekend.

friendship when they first started

In the summer, it’s wheelchair football.

Ryan plays for the Tampa Bay Buccaneers wheelchair football team out of Hillsborough County.

During the fall and winter, he plays both wheelchair basketball and wheelchair rugby.

30

NMEDA NEWS

in adaptive sports together. One of Oscar Mike’s main programs is a summer camp in which veterans learn

home for disabled youth getting

life skills through adaptive sports.

into sports fill his days and there is

Ryan first served as a participant then

the National Veterans Wheelchair

a mentor in activities like skydiving,

Games (NVWG), the annual national

shooting, kayaking,sled hockey, flying

competition in which he competes

and mini-triathlon.

in sports as varied as rugby and

“Those Oscar Mike sessions are

basketball to table tennis, billiards and

basically a week of physical and

slalom, too.

mental health training and awareness

Along with having earned a trunk

plus life coaching for veterans,” Ryan

full of medals, Ryan is known as the

shares. “They are so necessary and

youngest veteran to ever participate

valuable. It’s an entire package. It’s

in the NVWG when he first competed

the real deal.”

in Long Beach, California.

There’s more, too. The clinics he runs locally near his Riverview, Florida,

something cool and being in a chair wouldn’t be so bad.”

Adaptive sports like rugby, basketball and football come with the need for multiple chairs and equipment so Ryan found himself behind the wheel After high school, Ryan joined the military. Ten days after his 18th birthday, Ryan began boot camp with the hope of learning electronics and working on the Navy’s Tomahawk Nuclear System. He wanted to learn advanced electronics and saw the upside potential for electronic engineering the Navy would give him.

Three and a half months after beginning tech school, while home on leave, Ryan fell asleep at the wheel and his life changed in an instant.

With his date in the vehicle, Ryan lost control, slid and swerved across the road before his SUV rolled multiple times. His date was knocked out and Ryan came out of his seatbelt, hanging out the window for the last turn and a half. He broke his neck. This was at the end of 2002.

While spinal cord injury rehabilitation can be extremely difficult, Ryan was introduced to sports almost immediately end credits sport and the network of friends he made for his recovery. Getting back behind the wheel as a driver was a huge part of it.

of an SUV. He recently sold his 2007 Ford Expedition with a Bruno swing out to seat and suicide door which opened to help electronically store his chair behind him and now drives a 2022 Kia Telluride.

get close to 20 miles per gallon and with my strength and function, I have found it easier and faster to transfer up to the driver seat and manually take apart and store my chair,” he explains. “I like having the ability to tow a trailer with my chairs plus the team’s, too, when we travel since so many guys don’t have vehicles to do it.”

It’s what Ryan drives for fun in his downtime that really turns heads.

The Vanderhall trike is a production vehicle built out of Utah that combines Chrysler and GM parts.

His model, the Venice, includes an automatic transmission which he has connected to custom paddle

he is always visiting but it is the brotherhood of veterans and the

Never being home means living, and being on the road means learning and teaching, too. When he was first injured 22 years ago, Ryan Lindstrom’s mission was about getting back into life. Now, more than half his life later, he has a bigger purpose.

“I love sports, I love competing and I love being on the road,” he says.

“Letting people know what I’ve developed and what I do in my life is so important, too. I want them to see my equipment and I want them to see me, too. If I’ve struggled and gone through something when I first got hurt then there’s no need for someone else to do it, too. Life should be about living and having fun.”

shifters. Tinkering with his dad, he has modified the stereo, added

wheelchair when he is driving.

I first got hurt and saw a guy rolling

Whether behind the wheel of

out to the parking lot, too,” Ryan

his Telluride or Vanderhall (all

Lindstrom, now 39, shares. “There

equipped with push pull style hand

were no vans anywhere to be seen so

controls) or driving the WWAR

we followed him to see what he was

vehicle full of players and gear, to

driving.

Ryan driving means independence

that point I knew I’d be able to drive

just 10 minutes from his house,

the country that keep him going.

Telluride, even towing the trailer, I

an aluminum rack to carry his

cheered,” he continues. “It was at

another one in Atlanta, and a third

network of friends he has built around

was drive a van.

watched him get into a car and

sister across the state in Vero Beach,

a lot of different vehicles. With the

under lighting, and engineered

“We sat there on the street and

parents living 30 minutes away, a

“I did my research and checked out

But the last thing he wanted to do “I remember leaving a concert when

Family is important to him. With his

and freedom. It means not having to rely on other people and it means being able to go anywhere at any time.

Jan-Mar 2024

31

BR AN D NE W

Out With The Old

By Brittney McMahan

NMEDA MANAGER OF COMMUNICATIONS & SOCIAL

As part of the strategic plan in 2023, NMEDA staff was tasked with redesigning the Circuit Breaker. The decision to redesign its magazine and rebrand it as “NMEDA NEWS” marks a significant and commendable step forward for the association. The redesign represents a commitment to staying current and relevant in the ever-evolving landscape of mobility solutions.

With a fresh, modern look, the magazine is poised to capture the attention of members and industry stakeholders alike, providing a visually appealing and engaging platform for sharing crucial information. The new name reflects a more dynamic and inclusive approach, suggesting a focus not only on updates but also on the broader narrative of the mobility industry.

This rebranding effort will enhance the association’s communication strategy, creating a stronger sense of community among members and fostering a deeper connection with the audience, so without any further ado, NMEDA is excited to introduce the new Auto Mobility Magazine, “NMEDA NEWS”.

32

NMEDA NEWS

NM EDA NE WS This edition of the NMEDA magazine carries a distinct theme, evident in the brand-new cover, updated name, and redesigned layout. The overarching themes of change and growth, consistently articulated in preceding articles, find a fitting culmination in this issue.

Notably, this marks the debut of NMEDA NEWS, a transformative redesign of the Circuit Breaker. Beyond the pages of this magazine, NMEDA is embarking on a comprehensive revamp, extending to marketing materials, including the widely acclaimed and industry favorite Consumer Guide.

These strategic changes reflect just a glimpse of NMEDA’s commitment to growth and enhancement in 2024.

Recognizing that growth is inherently tied to change, NMEDA enthusiastically embraces this new chapter, positioning itself as a forward-thinking organization attuned to the evolving needs of its members. This proactive stance not only fosters organizational development but also augments NMEDA’s influence and positive impact within the dynamic mobility sector.

In With The New Jan-Mar 2024

33

NMEDA NEWS (continued) Why NMEDA NEWS?

The NMEDA magazine has been called the Circuit Breaker for quite some time, longer than some of you have been in the industry. Changing something as well-known as this can be tricky, and as one can imagine quite a daunting task. A name change for a publication read by hundreds should not be decided upon by one individual. This name came from a list of over 50 options narrowed down and voted on by the Board of Directors, NMEDA staff, and several industry experts. This selection process highlights the dedication and collaborative input of our leadership in choosing a name that resonates with the NMEDA membership.

Read the Responses:

NMEDA's name alone resonates with and relates to the auto mobility industry.

If you get the publication, you know our organization, so I like that it's simple and literal.

NMEDA NEWS Clearly describes what it is and who it's from.

This is a self-explanatory name.

It's simple and applies to all things related to the industry through the lens of NMEDA.

NMEDA NEWS is a name that is straightforward and undoubtedly about the automotive mobility industry that NMEDA represents. NMEDA members trust this magazine to be the number one source when it comes to industryrelated news and updates and now the name reinforces that idea. The name’s simplicity conveys a clear and direct message to readers – when they pick up this magazine, they can expect insightful content directly related to NMEDA and the auto mobility sector.

For associations, the strategic ownership of publications and the trademarking of a name is a substantial undertaking. The selection of this new name establishes a definitive link to the organization, leaving no room

34

NMEDA NEWS

It's the only one that leaps off the page at me and also rolls off the tongue with the two Ns.

for confusion or misinterpretation. With the adoption of NMEDA NEWS, the association is set to trademark the name and truly own the title of its publication.

Trademarking the name of the magazine. Trademarking a name is crucial for several reasons, primarily centered around protecting the distinct identity and reputation of the association. A trademark provides legal exclusivity, preventing others from using a similar name that could potentially cause confusion among members or other industry professionals. This exclusive right helps build brand recognition and trust, as individuals can confidently associate the trademarked name with NMEDA specifically.

Ultimately, trademarking a name is a proactive measure

NMEDA NEWS (continued)

that safeguards the associations’ integrity, fosters member confidence, and establishes a unique and protected identity in the marketplace.

What about the Short Circuit?

With the curtains closing on the Circuit Breaker the NMEDA newsletter that you all eagerly await each Thursday also needed an update. It would be difficult to have the Short Circuit without the Circuit Breaker, so the Thursday newsletter will now be recognized as NMEDA NOW. Not only does this name connect back to the larger publication you are currently reading, but “NMEDA NOW” conveys a sense of immediacy, emphasizing the timeliness and relevance of the information presented.

Being a more current form of communication. The “NOW” in the name emphasizes the urgency in which information is delivered. NMEDA members rely on the association to provide the most up-to-date information around the clock and the weekly newsletter is the most immediate way that happens. This name suggests a dynamic and up-tothe-minute source for updates, aligning perfectly with the fast-paced nature of the auto mobility industry. This update not only enhances clarity but also strengthens the association’s brand identity, making the newsletter name a powerful and fitting representation of its purpose and content.

The new design for the publication directly reflects what the association has noticed demanded by the members.

You may have seen an increase in images and graphics in a couple of the articles, this is due to the high level of interest that photos have received not only in the newsletter but across all social media accounts as well.

There is a trend that is highlighted all across the board in communication and it’s that NMEDA members are drawn to photos. For this reason, the new design allows and promotes more images than before. Another aspect of the new design is the modern appeal. This is a direct result of

NMEDA taking feedback from members, and making an effort to produce content that more directly aligns with their interests.

This rebranding initiative stands as a pivotal element within our comprehensive three-year strategic plan, embodying a deliberate and focused effort to reaffirm NMEDA’s dedication to being a member-centric organization. At the core of NMEDA is the unwavering commitment to placing our members at the forefront of every decision undertaken by the association. In alignment with this principle, NMEDA consistently prioritizes member feedback and anticipates their evolving needs, ensuring that our representation of the automotive mobility industry remains responsive and attuned to the dynamic preferences and expectations of our valued members. This strategic realignment not only reflects our commitment to excellence but also underscores our proactive approach to shaping a future that resonates with the diverse interests and aspirations of our membership base.

In conclusion, NMEDA is excited to unveil a fresh and contemporary design along with the new name for its publication. This revamp marks a significant departure from the traditional aesthetics of the previous publication, infusing it with a modern and dynamic flair that resonates with the evolving landscape of the mobility industry.

The brand-new name not only captures the essence of the association but also establishes a clear and direct connection between NMEDA and the magazine.

This strategic alignment enhances brand visibility and reinforces the association’s commitment to staying at the forefront of innovation. The revitalized publication is not just a visual update; it is a strategic move to better communicate with the audience, providing them with a more engaging and relevant reading experience. NMEDA looks forward to the positive impact this revamp will have on its members and the broader community as they continue to serve and connect in the ever-changing mobility sector.

Jan-Mar 2024

35

MANUFACTURER SERVICE SCHOOL Elevating your Training Experience with New Prerequisite!

WHAT ARE THE NEW PREREQUISITES, AND WHY ARE THEY NECESSARY? As a minimum, registrants must have completed Electrical Training Part I (ET-I) or complete the NMEDA Certified Technician (NCT) training modules. ET-I and NCT were developed to provide the foundational knowledge for automotive mobility technicians. ET-I provides an overview of electrical applications and concepts that are universally applicable across the industry. The NCT course covers the basic knowledge for an automotive technician. Either of these prerequisites act as a launchpad for deeper engagement and a more profound understanding of the training material during MSS.

WHY THE CHANGE? We believe that growth begins with a strong foundation. MSS trainers were interested in elevating the knowledge of technicians, specifically in preparation for the hands-on training component, that is a key aspect of NMEDA’s manufacturer service schools. Requiring the completion of either ET-I or NCT prior to attending MSS helps to ensure that every participant is equipped with the core knowledge needed to participate.

36

NMEDA NEWS

FAQS:

Your Burning Questions Answered I'VE ALREADY TAKEN THE COURSES IN THE PAST; DO I MEET THE PREREQUISITES? Absolutely! Past completion of either course fulfills the requirement, even if more than two years have passed.

HOW DO I ACCESS THE PREREQUISITES, AND ARE THEY TIME-CONSUMING? Accessing the prerequisites is simple. Log in to NMEDA’s member portal and register for the desired course. ET-I takes about two to three hours to complete. NCT may take up to six hours and is a highly regarded certification demonstrating technical competency in the automotive mobility industry. Either course can be taken at any time, and on almost any device.

WHAT IF I NEED MORE TIME TO COMPLETE THE TRAINING? We understand that everyone learns at their own pace. You can save and return to the online training module as many times as you need. The link is valid for 60 days. However, you must complete the training within 1-week of the MSS event. NMEDA staff will contact you to verify your completion of the prerequisite and that your MSS registration is confirmed. If the MSS is close to capacity, you will be alerted. Registration priority will be given to those who complete the prerequisites over those who have not.

CAN I STILL REGISTER FOR MSS IF I HAVEN'T COMPLETED THE PREREQUISITES? To provide the best learning experience for all participants, completion of the prerequisite training is required. If you have not completed either ET-I or NCT, you will be waitlisted until the course is completed. Failure to complete the prerequisites within one week of the MSS event will result in cancelled registration.

WHAT IF I HAVE QUESTIONS ABOUT MY TRAINING RECORDS Contact NMEDA. We can easily verify your past training records, certificates, completion of course work and answer any other questions that you may have.

Jan-Mar 2024

37

2024 Board El A Letter From The New President I am deeply honored and humbled to accept the position of President of the Board of Directors of NMEDA. The trust you have placed in me is both inspiring and invigorating.

I want to extend my heartfelt gratitude to each and every one of you for your confidence in my abilities to lead our dedicated team.

When I first became involved with this organization, I never imagined that I would have the privilege to serve as your president. However, your encouragement, support, and the shared passion we have for our cause have motivated me to take on this responsibility.

I am acutely aware of the challenges and responsibilities that come with this role, and I am committed to dedicating myself wholeheartedly to furthering our mission. Together, we have a profound opportunity to make a meaningful

and committed group of individuals.

As we move forward, I am excited about the possibilities that lie ahead. I am eager to collaborate with each of you, leveraging our collective strengths, diverse perspectives, and innovative ideas to steer our organization toward greater success and impact.

Please know that my door is always open, and I welcome your thoughts, suggestions, and feedback. Together, we will navigate challenges, celebrate victories, and, most importantly, stay true to our mission.

Once again, thank you for entrusting me with this incredible honor. I am committed to serving our organization to the best of my abilities and look forward to the journey ahead.

difference in the lives of those we serve and in our community at large.

I would be remiss if I didn’t acknowledge the incredible work of my predecessors and the entire board. Their dedication and tireless efforts have laid a strong foundation upon which we can continue to build and grow.

I am truly fortunate to be surrounded by such a talented

38

NMEDA NEWS

With sincere gratitude, Gina Lewis President of the Board of Directors NMEDA

ection Results T

hank you to all members who voted in the 2024 NMEDA Board Elections. NMEDA eagerly anticipates the introduction of new perspectives with the addition of fresh faces to the board, while also acknowledging the steadfast commitment of returning members. Notably,

there have been no amendments to the Bylaws this year. The official installation of the new board members is scheduled to take place during the March Board of Directors Meeting. Thank you for your active engagement and support in shaping the future of NMEDA.

NMEDA Board of Directors Re-Elected: Treasurer: Catherine Martin, Ilderton Conversions Rep. at Large 3: Tammy Johnson, Superior Van & Mobility Rep. at Large 4: Corey Kupsh, A&J Mobility

Newly Elected: President: Gina Lewis, Centre de l’auto St - Lambert Manufacturer Rep.: Matt Swope, BraunAbility

Canadian Board of Directors Re-Elected: President: Russ Newton, Sure Grip Rep. at Large 2: Shelley Pattenden, Silver Cross Automotive Associate/Professional Rep.: Tamalea Stone, The Ottawa Hospital

Jan-Mar 2024

39

INDUSTRY NEWS

IT’S ALL ABOUT THE BRAND Several years ago, at a recreational vehicle (RV) show in Toronto, Ontario, Canada, a retired couple was shopping for a motorhome.

The wife was overheard saying to the husband, “We have to make sure that anything we buy has that sticker on it.” The sticker she referred to was the Canadian

Harry Baergen

NMEDA CRP Coordinator Harry Baergen was previously the Regulation Enforcement Officer for Transport Canada. Currently, he acts as the Compliance Review Program (CRP) Coordinator for NMEDA. If you have any questions about the contents of this article, or about the NMEDA CRP, contact Harry Baergen at 778.888.2210.

the CSA label, the TC NSM and the RVIA sticker, which took years to become established as a brand symbol, the NMEDA QAP label has also been evolving over the years and is becoming recognized as a lasting impression in the minds of customers.

In the beginning, the vehicle

The CSA in Canada, similar to

and component exhibits at the

the Recreational Vehicle Industry

first NMEDA conferences were

Association (RVIA) in the United

approximately 10 percent compliant

States, is an association that certifies

with federal safety standards and

all the electrical, gas, plumbing, etc.,

other standards. Now, at the 2023

in recreational vehicles. While CSA

conference exhibit, federal compliance

isn’t a government agency, it has

in aggregate is approximately 90

evolved into a symbol of approval

percent. This is due to NMEDA

for safety and quality, a reassurance

relentlessly and fearlessly facing

upon which the general public relies.

federal requirements head-on right

The retired couple shopping for a

from the beginning, even at the

motorhome with their life savings

expense of potentially losing some

may not even be aware of what

members. This is unique in the world

CSA stands for, but it is a brand that they know they can rely on with confidence. an intangible asset, is often the most valuable asset on a corporation’s balance sheet. This holds true even in government, where a brand can evolve to be a valuable asset.

In Canada, the Transport Canada (TC) national safety mark (NSM) is highly recognized as a vehicle

NMEDA NEWS

with federal safety standards. Like

Standards Association (CSA) label.

In accounting, a brand, defined as

40

manufacturer’s symbol of compliance

INDUSTRY NEWS of associations. NMEDA was proactive

NMEDA members modifying adaptive

in inviting federal government officials

vehicles.

to the conferences despite noncomplying vehicles and components displayed in the exhibits. NMEDA has also been perpetually active in drafting and mandating guidelines, many guidelines which initially were contrary to many members’ existing

As a result of NMEDA’s bold proactive policy to strive for compliance and quality, the QAP brand has evolved to the point where inside the walls of government, for example, TC and NHTSA, NMEDA is considered

“

a self-regulating industry. On the

In the early years, NMEDA was also

reviews and QAP independent audits,

very successful in getting the Original

in many states and at least one

Equipment Manufacturers (OEMs)

province, the QAP brand is considered

involved in the association. Although

a prerequisite for adaptive vehicle

the number of adaptive vehicles

funding.

practices.

same note, due to third-party test

If too many concessions are made to the guidelines that uphold the brand the brand can lose its footing.”

sold in the marketplace is relatively small, the aging population on the horizon was an incentive for OEMs to take an interest in the adaptive vehicle industry. Although the OEM contribution was, and is, minimal, the fact that an OEM would rather deal collectively with an association than deal with individual small companies is a mutual benefit to both the OEMs and NMEDA.

However, once a brand gains momentum and becomes a powerful tool, the association or corporation that owns the brand must be careful not to take the brand for granted. The criteria that created the brand must be maintained. If too many concessions are made to the guidelines that uphold the brand the brand can lose its footing. Sometimes allowances must be made to alleviate

Today, NMEDA also provides many

financial hardships or to align with

other services that contribute to the

hard times, but a brand carries a

brand, including a comprehensive

responsibility, because customers

training program and a website

rely on it, just like the retired couple

listing compliant vehicles. The

shopping for a motorhome, or any

annual conference provides multiple

person shopping for an adaptive

workshops and training classes for

vehicle.

technicians and others. NMEDA’s collaboration with the National Highway Traffic Administration (NHTSA) has, over the years, secured many exemptions for registered

Jan-Mar 2024

41

NMEDA

Advocating Automotive Mobility for Your Clients

Learn About Mobility Solutions and Earn CEU Credits for Free Advocating Automotive Mobility for your Clients: Driver Rehabilitation and Automotive Mobility Solutions (AAM) Course The National Mobility Equipment Dealers Association (NMEDA) is offering an introductory level online course to provide allied healthcare professionals with an overview of a patient’s automotive mobility challenges, automotive mobility solutions, and the practitioner’s role in advocacy and referral. By learning about automotive vehicle modifications, healthcare professionals will be able to suggest options for caregivers or persons who want to drive or be transported, but need accommodations. Topics covered include learning about the importance of Automobility and Related Services, Driving as an Instrumental ADL, Diagnosis, Assessment, and five actual Client Case Studies.

Learning Objectives: • Recognize the importance of automotive mobility independence for persons with disabilities • Differentiate the role of key industry professionals and organizations involved in the automotive mobility industry • Identify the unique process involved in researching, evaluating, selecting, and purchasing automotive mobility solutions • Distinguish between different program models used in driving programs to best meet consumer needs • Explore a road map for assessment and advocacy in the mobility process

Sign Up Online At www.NMEDA.org/CEU

NMEDA’s AAM Course is: • Offered online, for your convenience • Brought to you by NMEDA and ADED, the Association for Driver Rehabilitation Specialists • Targeted for: OT, OTA, PT, PTA, Case Managers, ATP, Students, and Other Health Professionals • Approved for AOTA* (.15 CEU) in the categories of Occupational Therapy Service Delivery and Professional Issues, ADED** and CCMC (1.5 Contact Hours), upon successful completion of post-test

FOR ALL ATTENDEES

Contact NMEDA at Learning@nmeda.org or 813.264.2697 for assistance or any special accommodations/needs requests. *NMEDA is an AOTA Approved Provider of professional development. Course approval ID#3268. This online course is offered at .15 CEUs, introductory, OT Service 42

NMEDA NEWS

Delivery and Professional Issues. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA. . **ADED Approved Contact Hours. The assignment of ADED contact hours does not imply endorsement of specific course content, products, or clinical procedures

by ADED.

COMMITTEE VOLUNTEER FORM

MEMBER NOTICE

Committees are essential to advancing the mission and goals of NMEDA. Participation on a committee gives you the opportunity to be a part of the force that drives the association forward.

We need your energy and industry knowledge to work with staff on the ongoing successful implementation of NMEDA’s three-year Strategic Plan.

If you would like to serve on a committee, please complete the information below and return to NMEDA

by March 15, 2024. Committee service is open to all categories of membership. Committees meet via web meeting on a quarterly basis. For practical purposes, the number of members on any given committee may be limited. We will do our best to accommodate your preference.

********************************************************************** Listed below are the NMEDA Committees. Please mark the committee that interests you.

Any committee as needed

Quality Assurance Program

Bylaws

Manufacturers QAP

Conference

Mediation

Government Relations

Finance

Education and Training

Compliance Review Program

Guidelines Industry and Public Relations

Canadian Committees

Hall of Fame

Ad Hoc as Needed

NOTE: If the committee you have selected is full, will you serve on another committee?

Yes

No

Name Business Name Email Mobile Phone (

)

Online Form

Email: info@nmeda.org

Questions? 813.264.2697

NMEDA 3327 W. Bearss Avenue, Tampa, Florida 33618 | Email info@nmeda.org | Phone 813.264.2697

Jan-Mar 2024

43

QAP STRAIGHT TALK

WRAPPING UP QAP 2023 What a year. By the time you are

standards and makes decisions as to

reading this the holidays are over, but

the applicability of those standards

today as I am writing it is just 3 days

to our quality programs to ensure

until Christmas and all of our presents

the safety of the person behind

are wrapped. I thought now would be

the wheel. In a nutshell, it is what

a good time to wrap up QAP in 2023

NMEDA’s mission is, providing safe

and then unwrap some of the things

and reliable automobility solutions

we can look forward to in 2024 (see

for all. The CRP committee is full of

how I did that).

engineers and if you have ever worked

One of the highlights of 2023 for me

with engineers, you know how that

was our conference and the induction

Chuck Hardy

NMEDA Director of Quality & Compliance

of Bob Nunn into the NMEDA Hall of Fame. Bob has chaired and led our Compliance Review Program committee for a long time (I won’t say how long) and as I remember hearing Christian Quandt say more that a few times, “CRP is probably the most important committee we have”.

Think about it, CRP monitors existing and emerging industry

can be. And as dry and geeky as it sounds hanging around with a bunch of engineers for an hour, we do take our work seriously, and… have a good time. I really do enjoy working with that committee and through Bob’s leadership we are now embarking on our next task to identify the standards that apply to mobility equipment and components so we can post them as “CRP Safety Reviewed” just like we are doing today with vehicle conversions. So, hats off to Bob for that well deserved honor.

In 2023, we also make strong advancements to our job administration system for our dealers, QAPx. I can think back to when I started with NMEDA in 2013.

A wide-eyed

44

NMEDA NEWS

QAP STRAIGHT TALK quality nut looking to do whatever it took to improve the QAP. One of the first things I looked for was the data. Anyone who knows me or knows another quality geek like me (sorry for you) knows that our brain runs on data, and lots of it, so I went looking and what I found was our data was fragmented and honestly, in its current state, useless. What I mean by that was everything, for the most part, was recorded on paper.

Paper forms everywhere and little or nothing is input into a computer let alone a database. There were some that used excel sheets to capture data and that’s great, it’s what I would have done, but still the data was not being put into any central warehouse of any kind.

between then

I remember

and now that

thinking to

I could write a

myself… wow,

book on, but

we have a long

in the end,

ways to go (hold up a sec…. Amy, can

QAPx became the solution for our

you grammar check me, it is ‘way’ or

data quandary. In 2023, for the first

‘ways’? I am so terrible with grammar,

time, we got a good look at the ‘data’

this is well known here in the walls

coming out of QAPx. Data from all

of NMEDA, lol). But there lies the

dealer locations, it was like heaven

“

for a quality geek like me and in

reason (I hope at least one of them)

my humble opinion, marked one of

that I was brought to NMEDA.

the biggest accomplishments in the

It took me a while to understand that

history of the QAP!!

things move slower in an association.

Further strengthening QAP (and I am

Not just ours, I think all associations.

accounting for this one in 2023 as that

Coming from a manufacturing

is when all the coding and testing was

background it was quite a change,

completed) we brought electronic

so we decided to approach this with

customer signatures to QAPx. The

baby steps.. Let me tell you, there

official release of electronic signatures

was a lot that went on in the years

is February 2024, but like I said, all the

opportunity for improvement and the

In 2023, for the first time, we got a good look at the ‘data’ coming out of QAPx.”

Jan-Mar 2024

45

QAP STRAIGHT TALK

work was completed in 2023 and this

have been a few setbacks as we

This was a thoughtful and thorough

is going to be a great benefit to our

navigate through some changes

process, and we are happy to have

members. Being able to capture the

of personnel at our audit firm, but

Toby on board. Toby’s experience

customers (and dealers) signatures

the program is underway and just

with associations is already having an

electronically greatly improves the

like the annual audit for our dealers

impact on our quality programs and I

efficiency of completing a job and

who are accredited to QAP, now our

am confident he will continue to guide

industry manufacturers will have an

NMEDA and the QAP to even higher

“

we all know, time is money. Not to

levels of integrity as we move forward.

QAP is going to be bringing commercial vehicle modifications under its scope and that will mean dealers who deliver commercial vehicles will be putting a QAP label on and entering them into QAPx.”

So now that we have highlighted

mention how much paper we can save

annual audit as part of their MQAP

commercial vehicle modifications

and not have to remember, where did

accreditation.

under its scope and that will mean

the scanner save that copy to??

There is a lot we can be proud of as

For our MQAP manufacturer

we look back at 2023. In addition to

members in October 2023 we kicked

the items already mentioned, NMEDA

off the MQAP Audit program. There

also brought in a new CEO in July.

46

NMEDA NEWS

some of the major accomplishments for the QAP in 2023 and put a bow on it, what can we unwrap for 2024??

Good question. This is what I know.

In 2024 our committees are going to be busy.

QAP is going to be bringing

dealers who deliver commercial vehicles will be putting a QAP label on and entering them into QAPx. Furthermore, we will be able to

QAP STRAIGHT TALK

give security and assurance to our

they reliable? That is the question our

handled the same? The committee

third-party payers that all vehicle

dealers will have. The goal of CRP

is looking into questions like this

modifications, including personal and

and MQAP in 2024 will be to help our

and how we can scope the program

commercial, are processed under the

dealers answer that question. One

to make it feasible and logical for

same QAP.

of the challenges we are currently

our members and the activity our

The Guidelines committee will be

embracing is how the testing will

members engage in. Not to worry

carry out, by whom, and what will

though, we have a great committee,

the compliance report look like. In

and they will figure it out. That I am

the end, the plan is to have primary

certain.

driving controls safety reviewed

Well folks, that’s my wrap for the

looking at emerging technologies like EVs and the new hybrids to make sure processes and specs are in place to accommodate equipment installations.

As mentioned earlier in this article, the CRP committee will be identifying and establishing the standards required to perform safety review for primary driving controls. This is going to be quite a task and we are already well underway on this one.

So many different controls have been introduced to the North American market and many are from foreign sources. They may look appealing to a consumer, but are they safe and are

and posted so that our dealers will know what ones have been accepted through the CRP.

QAP in 2023 and a glimpse of what we can look forward to from all the ‘QAP-associated’ committees in

The MQAP committee, like the QAP,

2024. I hope you can appreciate the

will also be looking in 2024 to bring

work being done by our volunteer

commercial vehicle conversions

members; I know I am proud of them.

under its scope, but this one is a little

For all of you out there who are doing

trickier than the QAP. There is such

this work and providing transportation

a wide array of commercial vehicle

solutions for your customers, a heart-

types and options, not to mention the

felt thank you for all you do and

portion of commercial sales that go

wishing you the best for 2024.

to non-NMEDA members, will they be

FREE Online Training Course: Introduction to Automotive Mobility This 35-minute tutorial provides a brief overview of the automotive mobility sector for anyone who is new to this industry. It is a great on-boarding tool for new employees or a refresher training for both sales and technician personnel. Topics covered include: •

Overview of Automotive Mobility Industry

•

Medical Diagnoses and Recommending the Right Product

•

Funding Sources

www.NMEDA.org/IntroToAutoMobility Oct–Dec Jan-Mar2020 2024 47

QAP DASHBOARD QAP DASHBOARD AVERAGE FINDINGS PER AUDIT JANUARY 2023 - DECEMBER 2023

4.5 4 3.5 3 2.5 2 1.5 1 0.5 0

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

TOP 5 AUDIT FINDINGS

JANUARY 2023 - DECEMBER 2023 QAP Contact Training Incomplete/Expired

42

Manufacturer Training Certificate Missing

35

Product & Tool Listings Missing

29

Tool Calibration Missing/Not Uploaded

28

Final Inspection Documentation Incomplete

28

AUDIT FINDING SEVERITY

JANUARY 2023 - DECEMBER 2023 No Findings 1%

Opportunity for Improvement 46%

48

NMEDA NEWS

Major 17%

Minor 36%

QAP DASHBOARD QAP DASHBOARD QAP DASHBOARD TOTAL QAP DEALERS IN GOOD STANDING

QUARTERLY: DECEMBER 2022 - DECEMBER 2023 305 300

300

Sep-23

Dec-23

296

295 290

299 292 287

285 280 275

Dec-22

Mar-23

Jun-23

NEW QAP APPLICATIONS & ACCREDITATIONS QUARTERLY: DECEMBER 2022 - DECEMBER 2023 Applications

7

6

6

5

5

4

4 3 2 1 0

Accreditations

3 2 1

1 0

0 Dec-22

1

Mar-23

Dealers with No Audit Findings Total Mobility Services – Hurricane, WV

Jun-23

Sep-23

Dec-23

Newly Accredited Dealers Newby-Vance Mobility – Guthrie, OK Newby-Vance Mobility – Oklahoma City, OK Superior Van & Mobility – Montgomery, AL

Jan-Mar 2024

49

NMEDA INDUSTRY MEMBERS INDUSTRY

____________________________

Accessible Vans of America, LLC. 334 Buckington Street St. Peters, MO 63376 (636) 294-1762 Acrisure 4808 Broadmoor Ave SE Kentwood, MI 49512-5306 (616) 447-2293

Driving Systems, Inc. 16139 Runnymede St. Van Nuys, CA 91406 (818) 782-6793

Malley Industries, Inc. 1100 Aviation Avenue Dieppe, NB E1A 9A3 (506) 859-8591

Tempe Mobility 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383

DSHS/DVR 4565 7th Ave SE Lacey, WA 98503-1075 (206) 462-0620

Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051

TMN 58 Hachermesh St. Haifa, Israel 31000 073-2229222-200

Adaptive Driving Alliance 111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401

Electronic Mobility Controls, LLC 26 Gabriel Dr. Augusta, ME 04330 (207) 512-8009

Adaptive Mobility Systems, Inc. 2072 N. Bibb Drive Tucker, GA 30084 (770) 674-0776

EZ Lock 2001 Wooddale Blvd.

Baton Rouge, LA 70806 (225) 214-4620

Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419

Ford Motor Company 777 Woodward Avenue, Suite 500 Detroit, MI 48226 (313) 202-6342

AMF Bruns of America 1797 Georgetown Road Hudson, OH 44236 (877) 506-3770 Bever Mobility Products 2885 Sanford Ave SW 41693 Grandville, MI 49418 (888) 959-6198 BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438 Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5316 Creative Carriage Ltd. 6 Ridgeview Street St. George, ON N0E 1N0 (519) 740-4801 Crescent Industries 191 Washington St. Auburn, ME 04210 (207) 777-3500 DealerTeam.com, LLC 2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260 Driverge Vehicle Innovations 4199 Kinross Lakes Parkway Suite 300 Richfield, OH 44286 (330) 510-3069

50

NMEDA NEWS

Freedom Motors Inc., division of Savaria 14 Goodmark Place Etobicoke, ON M6W 6R1 1-905-799-5544 General Motors Corporation 100 Renaissance Ctr., MC482-A20-B98 Detroit, MI 48265 (313) 667-8682 Harmar Mobility 1500 Independence Blvd.

Ste 220 Sarasota, FL 34234 (800) 833-0478 High Level Enterprises, Inc. 28767 Holiday Pl Elkhart, IN 46517-1109 (574) 343-2150 In Motion Mobility 2299 NW 108th Avenue Sweetwater, FL 33172 (786) 543-2046 Johnson Hand Controls LLC 3960 Locust Grove Rd Columbia, PA 17512 (717) 449-0089 Mahadev Metal Works & Fabrication Unit 124, 125 - 11071 Bridgeport Rd. Richmond, BC V6X 1T3 (604) 270-3317

MGA Research Corporation 5000 Warren Road Burlington, WI 53105 (262) 763-2705

Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649

Mobility Credit Acceptance 1108 E Main St Suite 200 Richmond, VA 23219 (804) 505-4000

Twining Consulting, Inc. 18071 Mount Washington St Unit A Fountain Valley, CA 927086118 (562) 272-7231

Mobility Innovations 51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816

Vantage Mobility 5202 S. 28th Place.

Phoenix, AZ 85040 (800) 348-8267

Morrie’s Mobility Finance 559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922 PMG Technologies Inc. 100 Du Landais St. Blainville, QC J7C 5C9 (450) 430-7981 Pritchard Auto Group 1 Team Quest Way Clear Lake, IA 50428-2296 (352) 552-6674 PSA Insurance & Financial Services 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495 Q’Straint/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665 Royale Mobility LLC 100 Newark Street Haverhill, MA 01832 (978) 374-4530 Stellantis c/o EWI Worldwide 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877 Sure Grip Hand Controls 4850 Route 102 Upper Kingsclear, NB E3E 1P8 (506) 363-5289

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS ALLIED HEALTH PROFESSIONALS

____________________________

ARIZONA Jennifer Nordine Driving to Independence LLC 1414 W. Broadway Rd #218 Tempe, AZ 85282 (480) 449-3331

____________________________

CALIFORNIA Sam Abboushi Dynamic Repair Solutions 23615 El Toro Rd X287 Lake Forest, CA 92630 (714) 988-6600 Penny M. Anders Sharp Memorial Hospital Rehab 1641 Borana St. San Diego, CA 92111 (858) 565-2437 Lula Capuchino Capuchino Therapy Group 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300 Melanie Henry Driver Cognitive Assessment Center, LLC 4450 Black Ave Suite D Pleasanton, CA 94566 (925) 249-5947 Henning Mortensen Bond Driving School 3333 Balmoral Dr Sacramento, CA 95821 (916) 485-5779 Stanton Toy Always Care Medical Supply INC 296 Highland Place San Pablo, CA 94806 (510) 705-1765

____________________________

COLORADO Sarah Davidson Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117 Barry Doyle Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218 Colleen Knoll Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

Natalie Uyeno 3425 S Clarkson St Englewood, CO 80113-2811 (303) 789-8218

____________________________

FLORIDA Stephen A. Emerson Stephen A. Emerson Inc. 1384 Wainwright Way Ft. Myers, FL 33919 (239) 633-0180

____________________________

GEORGIA Dan Allison 142 Lynford Ln Woodstock, GA 30189 Rajesh Pagadala Georgia Vocational Rehabilitation Agency 3586 Riverside Drive Macon, GA 31210 (478) 751-6272

____________________________

ILLINOIS Danielle Czajkowski STRIVE for Independence, Inc. 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60418 (630) 984-1919 Anne Hegberg Strive for Independence 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60148 (630) 984-1919 Brandon Lesch Marianjoy Rehabiliation Hospital - BL 118 E Madison Lombard, IL 60148 (630) 909-6080 Monica Scalise Marianjoy Rehabilitation Hospital now part of Northwestern Medicine Driver’s Department 645 N. Kingsbury St Unit 1501 Chicago, IL 60654 16309096087 Nicole Thonn STRIVE for Independence 1919 S Highland Ave Bldg. C Suite 119 Lombard, IL 60148 (630) 984-1919

____________________________

INDIANA Kathy Kachanoski Columbus Regional Hospital 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938 Carin Mitchell Mitchell Driving Solutions PO Box 705 New Carlisle, IN 46552 Eva Richardville Therapeutic Mobility Services, Inc. 311 Airport North Office Park Ft. Wayne, IN 46285 (260) 417-8399

____________________________

KENTUCKY MaryFrances Gross On the Road, Again 4805 Hemlock Way Lexington, KY 40514 (619) 607-1142 Brian Iadarola Drivabilities 224 N. Hite Ave Louisille, KY 40206 (502) 893-0050

____________________________

LOUISIANA Michael K Shipp MKS Consultants, LLC 1340 Mitcham Orchard Rd Ruston, LA 71270 (318) 245-7361

____________________________

MARYLAND

Kelby Lloyd Special Driving Services, Inc. P.O. Box 241 Okemos, MI 48805 (517) 862-1717

____________________________

MISSISSIPPI Nikki Simmons Driving Independence 5225 Crawford Rd Hernando, MS 38632 (901) 734-7472

____________________________

NEW YORK Gail Babirad Rehabilitation Technology Assoc. Inc PO Box 540 Kinderhook, NY 12106 (800) 987-2753 Jurgen Babirad Rehabilitation Technology Associates, Inc. PO Box 540 Kinderhook, NY 12106 (800) 987-2753 John Lorenzetti, OTR/L, CDI, DRS FLX Driver Rehabilitation, LLC 4144 High Banks Rd. Geneva, NY 14456 (315) 585-9198 Andrew Streit Stevens Driving School LLC 4060 Seneca St. West Seneca, NY 14224 (716) 674-2340

Elin Davis American Occupational Therapy Association 6116 Executive Blvd Ste 200 North Bethesda, MD 20852 (800) 729-2682

Raanan Zidile Tri-Boro Driver Rehabilitation & Mobility Services, Inc. 1642 Coney Island Ave Brooklyn, NY 11230

MASSACHUSETTS

NORTH CAROLINA

Eugene Blumkin Massachusetts Rehab Commission 600 Washington Street Boston, MA 02211 (617) 204-3721

Kirby Augustin The Car Whisperer 8111 Ship Street #507 Charlotte, NC 28269 (704) 371-2411

____________________________

____________________________

MICHIGAN C Kerry Jones The Space Between 26875 Church St. Edwardsburg, MI 49112 (269) 663-0226

____________________________

Cyndee Crompton Genesis Marketing & Agencies dba Genesis Mobility PO Box 448 McLeansville, NC 27301 (336) 697-7841

Jan-Mar 2023

51

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS Anne Dickerson East Carolina University 1806 Planters Walk Greenville, NC 27858 Liz Soles ADED 200 First Avenue N.W. #505 Suite 505 Hickory, NC 28601 (866) 672-9466 ____________________________

OHIO Emily Haffner The Ohio State University 1116 Perry Street Columbus, OH 43221 (614) 685-5600 ____________________________

PENNSYLVANIA Brenda Bennett Transportation Solutions 4202 Peach Street Erie, PA 16509 (814) 833-2301 Susie Touchinsky Adaptive Mobility Services 225 Clark Drive Orwigsburg, PA 17961 (484) 650-2280 ____________________________

SOUTH CAROLINA Alan B. Simmerson CDRS WJBD VA Medical Center 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000

CANADA ____________________________

BRITISH COLUMBIA Jenn Campinos Island Mediquip ____________________________ 101-750 Enterprise cres Victoria, BC v8z 6r4 TEXAS (250) 940-3829 Chad Strowmatt Dean Robertson Strowmatt Rehabilitation Access Driver Rehab Services, Inc Specialists 11020 Katy Freeway Ste 217 3405 W 31 Ave. Houston, TX 77043 Vancouver, BC V6S 1X6 (713) 722-0667 (604) 263-5286 Christopher Thompson H&T Driver Rehabilitation Specialists, LLC 9355 John W Elliott Dr Apt 453 Frisco, TX 75033 (469) 631-2312 ____________________________

VIRGINIA Arthur Yeager US ARMY, Walter Reed hospital 3835 Maple Hill Rd Fairfax, VA 22033-2722 (571) 635-7484

F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-7660 Tamalea Stone Ottawa Hospital 686 Vivera Pl Stittsville, ON K2S 2N1 ____________________________

SASKATCHEWAN Suzanne Lendvoy SK Health Authority 2180 23rd Avenue Regina, SK S4S 0A5 (306) 766-5968

Lars Taylor InSight Rehabilitation Services Inc. 3002 Coachwood Crescent Coldstream, BC V1B 3Y4 (250) 542-3087 ____________________________

NEW BRUNSWICK Maura DuLong Stan Cassidy Centre for Rehabilitation 800 Priestman St. Fredericton, NB E3B 0C7 (506) 452-5876 ____________________________

____________________________

ONTARIO WISCONSON Shah Baqar, OT, CDRS CBI Health Group Chelsea Hales The Master’s Driving School 20 Linsmary Court W7366 Flambeau Point Road Markham, ON L6E 1L2 (416) 419-3031 Ladysmith, WI 54848 (715) 532-0327 ____________________________

NMEDA EDU/GOV’T/NON-PROFIT MEMBERS EDU/GOV’T/NONPROFIT ____________________________

Eric Bradley Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-7492 Timothy Brant Brant’s Driving School 596 Goucher Street Johnstown, PA 15905 (877) 395-7011 Lance Bullard Texas Transportation Institute A&M Univ.

3135 TAMU College Station, TX 77843 (979) 845-6153

52

James Kovar 3135 TAMU College Station, TX 77843 Danny Langfield AMREF 16929 Melissa Ann Dr Lutz, FL 33558 (512) 294-7627\ Justin Maxwell 3135 Tamu College Station, TX 77843 Torrey Morse Connecticut Bureau of Rehabilitation Services 55 Farmington Ave, 12th Fl Hartford, CT 06105 (860) 424-5543

NMEDA Circuit Breaker

Daniel Reid 1721 Hardy Street Hattiesburg, MS 39401 (601) 544-5403 Gerhard Schmidt Bridge to Mobility 24410 Emmons Rd Columbia Station, OH 44028-9663 (330) 351-1711 Stephen Sundarrao Rehabilitation Engineering & Technology Program 4202 E Fowler Ave ENB 118 Tampa, FL 33620 (813) 974-5346 Michelle Szumski 101 East 15th Street 101 CT Austin, TX 78778 (512) 936-3462

Jeff Watters Automobility PO Box 421 Montrose, None 3765 613-8761-0100 Lisa Weber Commonwealth of Massachusetts 21 Winship St Brighton, MA 02135-3311

AMF BRUNS IS • Family-Owned and Operated Since 1958 • RED DOT Award (Design Award) Winner for 2 products in the Mobility Industry • Protektor Series – Red Dot Winner - New Cutting edge design wheelchair retractors available • Offering special needs products worldwide • Outstanding quality • Outstanding service • FREE training online • EST 1958 • ISO 9001 Registered

AMF Bruns America 877-506-3770 www.amfbrunsamerica.com est 1958

DATES TO REMEMBER

This calendar of upcoming events is provided as a service to NMEDA members. NMEDA NEWS cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

NMEDA Board of Directors Meetings February 15, 2024 March 14, 2024 April 18, 2024

NMEDA Manufacturer Service School (MSS) March 11 -14, 2024 – Houston, TX Visit www.NMEDA.org/MSS for more information.

NMEDA Comprehensive Automotive Mobility Solutions (CAMS) April 23, 2024 – East Granby, CT Visit www.NMEDA.org/CAMS for more information.

Abilities Expo - Los Angeles March 15–17, 2024 Visit www.abilities.com/losangeles for more information.

Abilities Expo - New York May 3–5, 2024 Visit www.abilities.com/newyork for more information.

2024 NMEDA Annual Conference & Auto Mobility Expo October 5-7, 2024 – Kansas City, Missouri Visit www.NMEDAAnnualConference.com for more information.

To have your information included in Dates to Remember, please submit at least 12 weeks before the event to brittney.mcmahan@nmeda.org.

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NMEDA NEWS

Jan-Mar 2024

55

Most Trusted Brand in Mobility By service technicians over the next competitor

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