October-December 2023

October—December 2023 | Volume 30 Issue 4

Meet the New CEO Education & Training: 3rd Time’s a Charm NMEDA’s Auto Mobility Price Survey Automatic Emergency Braking ...and so much more!

THE NMEDA MAGAZINE

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NMEDA CIRCUIT BREAKER

OCT—DEC 2023

THE NMEDA MAGAZINE

FEATURES

President

22

Christian Quandt

CEO Toby Cummings

Layout, Editor & Creative Director

24

30

Brittney McMahan

Contributing Writers Harry Baergen Chuck Hardy Amy Lane Toby Cummings Todd Navarrete Brittney McMahan Mike Savicki Amy Schoppman Russ Newton

VOLUME 30, ISSUE 4

CONTENTS

COLUMNS

8

Officer’s Message - By Todd Navarrete

19

Education & Training Report - By Amy Lane

CEO’s Message - By Toby Cummings

20

2023 NMEDA Annual Conference - By Brittney McMahan

Canada Officer’s Message - By Russ Newton

40 Industry Advisor - By Harry Baergen

Government Relations Update - By Amy Schoppman

26

On the Cover Meet the New CEO - By Brittney McMahan

42

Mobility MY Way - By Mike Savicki

44

QAP Straight Talk - By Chuck Hardy

ALSO

4

Board of Directors

The Circuit Breaker is published quarterly by the National Mobility Equipment Dealers Association.

6

Staff Directory

9

Around the Industry

3327 W. Bearss Avenue Tampa, FL 33618

10

Dealer Member Directory

For business office, advertising, and subscriptions:

48

QAP Dashboard

50

Industry Member Directory

51

Allied Health Professional Member Directory

52

Edu/Government/Non-Profit Member Directory

54

Dates to Remember

Tel: 813.264.2697 Toll-Free: 800.833.0427 www.nmeda.org Info@nmeda.org Subscription rates for the USA and Canada: $16.50/four issues.

Back issues are available by calling the NMEDA office.

All rights are reserved under copyright laws © 2023.

The articles published in the Circuit Breaker reflect the opinions of their authors, not NMEDA. As such, NMEDA neither takes a position on nor assumes responsibility for the accuracy of the information or statements contained therein.

MISSION The mission of the National Mobility Equipment Dealers Association is to advocate and exemplify excellence in providing safe, reliable transportation solutions to enhance accessibility.

Oct-Dec 2023

3

BOARD OF DIRECTORS Christian Quandt, President

Russ Newton, Canadian President

Advanced Wheels 33 Bradley Park Road East Granby, CT 06026 860.653.8064 phone christian@advancedwheels.com

Sure Grip 4850 Route 102 Upper Kingsclear, NB E3E 1P8 800.506.6666 phone russ@suregrip-hvl.com

Dan Walsh, Vice President

Eva Richardville, Allied Health Professional Rep.

Bussani Mobility 500 Central Avenue Bethpage, NY 11714 516.938.5207 phone dwalsh@wegetyouthere.com

Eric Mansfield, Secretary MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone eric.mansfield@mobilityworks.com

Michelle Szumski, Edu/Gov/NonProfit Rep. Texas Workforce Commission 101 East 15th Street Austin, TX 78778 512.936.3462 phone michelle.szumski@twc.texas.gov

Catherine Martin, Treasurer

Trevorr Jurgensen, Rep. at Large 1

Ilderton Conversions 701 South Main Street High Point, NC 27260 336.841.6100 phone cmartin@ilderton.com

MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone trevorr.jurgensen@mobilityworks.com

Steve Dawson, Component Manufacturer Rep. Harmar Mobility 1500 Independence Blvd, Suite 200 Sarasota, FL 34234 800.833.0178 phone steve.dawson@harmar.com

Todd Navarrete, Manufacturer Rep.

4

Therapeutic Mobility Services, Inc. 311 N. Airport Office Park Fort Wayne, IN 46285 260.417.8399 phone eva@theramobility.net

Ron Mohr, Rep. at Large 2 Clock Mobility 603 N Waverly Road Lansing, MI 48917 517.272.4488 phone ronm@clockmobility.com

Corey Kupsh Rep. at Large 3

Vantage Mobility 5205 S. 28th Place Phoenix, AZ 85040 800.348.8267 phone toddn@vantagemobility.com

A & J Mobility 333 Washington Street Valders, WI 54245 920.775.4104 phone coreyk@aandjvans.com

Chad Blake, Past President

Tammy Johnson Rep. at Large 4

Arch Retail Group 500 Northwest Plaza Drive, Suite 900 St. Louis, MO 63074 (314) 989-1010 phone chad.blake@braunability.com

Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 502.447.8267 phone tjohnson@superiorvan.com

NMEDA Circuit Breaker

NMEDA

Advocating Automotive Mobility for Your Clients

Learn About Mobility Solutions and Earn CEU Credits for Free Advocating Automotive Mobility for your Clients: Driver Rehabilitation and Automotive Mobility Solutions (AAM) Course The National Mobility Equipment Dealers Association (NMEDA) is offering an introductory level online course to provide allied healthcare professionals with an overview of a patient’s automotive mobility challenges, automotive mobility solutions, and the practitioner’s role in advocacy and referral. By learning about automotive vehicle modifications, healthcare professionals will be able to suggest options for caregivers or persons who want to drive or be transported, but need accommodations. Topics covered include learning about the importance of Automobility and Related Services, Driving as an Instrumental ADL, Diagnosis, Assessment, and five actual Client Case Studies.

Learning Objectives: • Recognize the importance of automotive mobility independence for persons with disabilities • Differentiate the role of key industry professionals and organizations involved in the automotive mobility industry • Identify the unique process involved in researching, evaluating, selecting, and purchasing automotive mobility solutions • Distinguish between different program models used in driving programs to best meet consumer needs • Explore a road map for assessment and advocacy in the mobility process

Sign Up Online At www.NMEDA.org/CEU

NMEDA’s AAM Course is: • Offered online, for your convenience • Brought to you by NMEDA and ADED, the Association for Driver Rehabilitation Specialists • Targeted for: OT, OTA, PT, PTA, Case Managers, ATP, Students, and Other Health Professionals • Approved for AOTA* (.15 CEU) in the categories of Occupational Therapy Service Delivery and Professional Issues, ADED** and CCMC (1.5 Contact Hours), upon successful compl completion of post-test letion o

FOR ALL ATTENDEES

Contact NMEDA at Learning@nmeda.org or 813.264.2697 for assistance or any special accommodations/needs requests.

Oct-Dec 5 OT Service *NMEDA is an AOTA Approved Provider of professional development. Course approval ID#3268. This online course is offered2023 at .15 CEUs, introductory,

Delivery and Professional Issues. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA

**ADED Approved Contact Hours. The assignment of ADED contact hours does not imply endorsement of specific course content, products, or clinical procedure

NMEDA STAFF DIRECTORY Toby Cummings CEO toby.cummings@nmeda.org

Mikala Ballard Membership & Administration Coordinator mikala.ballard@nmeda.org

Kristen Clevidence Quality Program Manager kristen.clevidence@nmeda.org

Chuck Hardy Director of Quality & Compliance chuck.hardy@nmeda.org

Trevor Jennings Director of Partner Relations trevor.jennings@nmeda.org

Amy Lane

Director of Education, Training & Conference amy.lane@nmeda.org

Bittney McMahan Manager of Communications & Social brittney.mcmahan@nmeda.org

Marilyn Myers Senior Bookkeeper marilyn.myers@nmeda.org

Amy Schoppman Director of Government Relations & Public Policy amy.schoppman@nmeda.org

6

NMEDA Circuit Breaker

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Seating System, Seat Belt Anchorage and Wheelchair Anchorage Testing Experts.

Test with the Best: We are proud to serve the industry for over thirty years.

| email: david.winkelbauer@mgaresearch.com | phone: (262) 763-2705 | web: mgaresearch.com |

Oct-Dec 2023

7

OFFICER’S MESSAGE

Activity Breeds Success and Being Successful is Contagious

By Todd Navarrete, Vantage Mobility MANUFACTURER REPRESENTATIVE, NMEDA

A

s we enter the colder months

2023 and identify areas of opportunity

If you have more than one sales

across most of the country,

for 2024. These will be areas to

associate, these types of activities

we start to see sales slow

which both you and your sales team

can become extremely contagious, as

members can commit.

all salespeople are competitive, and

down a bit as customers are more focused on the holidays, and the colder climate tends to keep people indoors.

activity certainly breeds success.

One of the most significant drivers and best practices in sales is always

As an NMEDA board member and a

promoting activity. Being active as

member of the Vantage Mobility sales

While there is truth to this statement,

a sales associate can encompass

team, I would be delighted to assist

there is also an opportunity for your

various activities, such as engaging

you in developing the right activities

sales team when business slows

in the community prospecting for

to help you grow your business in

down. This is a great time of the year

business developing new influencer

2024. Don’t keep doing that same

to focus on forecasting for 2024 and

relationships, making outbound

things over and over again. Challenge

break down these goals for each

phone calls to your existing database,

yourself and your team to do things

individual sales associate. Involving

and regularly reviewing the service

differently and make 2024 the best

them in your annual sales targets

scheduler to identify visitors to the

year of your career!

gives them ownership and encourages

store for the following. All these

them to engage in the activities

activities can lead to appointment

necessary to achieve those target

setting, and appointment generation

numbers.

is the first step in the sales process.

Setting daily/weekly/monthly

The conversation should begin with a productive one-on-one with your

appointment targets for your team will be the catalyst for more sales.

team members, during which you review the past 10 months, and

During the busy summer months,

receive their feedback and input on

we tend to deviate from some of

the store’s performance and their own

these activities. Therefore, it is the

performance. During this time, you

right time of the year to refocus on

will discuss what has worked well in

these activities and establish good habits to ensure a successful 2024.

8

NMEDA Circuit Breaker

AROUND THE INDUSTRY Artificial Intelligence in the Auto Industry AI is making its way to the Auto Industry to improve marketing, vehicle design, and product life cycle. According to NVIADA and an article published by Danny Shapiro, “Beyond the automotive product lifecycle, generative AI is also enabling new breakthroughs in autonomous vehicle (AV) development. Such research areas include the use of neural radiance field (NeRF) technology to turn recorded sensor data into fully interactive 3D simulations.” (Shapiro, 2023). AI will soon play a huge role in our industry.

Mobility Management Winners 2023 Mobility Management’s 2023 Mobility Product Awards honor outstanding product development in Complex Rehab Technology (CRT) and accessibility. The 2023 Product Award winners were annouced earlier this year!

Please join us in congratulating NMEDA members, Q’STRAINT and BraunAbility for their recognition in the 2023 awards.

Congratulations to all the winners!

Technician Shortage Effects on Electric Vehicles Electric vehicles are on the rise and with that comes a need to fix them. According to REUTERS, “ A global shortage of technicians and independent repair shops qualified to fix electric vehicles (EV) threatens to increase repair and warranty costs for drivers, potentially undermining upcoming deadlines to cut vehicle carbon emissions.

From Milan to Melbourne to Malibu, technician training organizations, warranty providers and repairers say that independent repair shops will be vital for making EVs affordable because they are far cheaper than franchise dealers.”

(Carey, Lienert & Piovaccari, 2023)

NMEDA On The Road: 2023 PVA Healthcare Summit NMEDA was in Orlando earlier this year at the 11th Annual Paralyzed Veterans of America Healthcare Summit + Expo.

The intensive three-day learning experience and product expo attracted a record number of clinicians specializing in the treatment of SCI/D, MS, and ALS. With various seating solutions and a vehicle from local QAP dealer United Access on display, we attracted the attention of VA healthcare professionals specializing in critical care, rehabilitation, and assistive technology. NMEDA’s Amy Schoppman and Trevor Jennings were on hand to educate attendees about QAP and the automotive mobility solutions that are possible through collaboration with NMEDA members, and our new(-ish) CEO Toby Cummings made his official PVA debut delivering remarks at an intimate NMEDA-sponsored VIP reception attended by PVA’s Board of Directors, high-level staff, and various VA personnel.

Oct-Dec 2023

9

NMEDA DEALER MEMBERS UNITED STATES ____________________________

ALABAMA Griffin Mobility 213 Chestnut Street NW Hartselle, AL 35640 (256) 751-1365 High Tech Mobility LLC 3351 Warrior River Rd Hueytown, AL 35023-1304 (205) 491-2109 1, 3 MobilityWorks Birmingham 3747 Pine Lane SE Bessemer, AL 35022 (205) 426-8261 1, 3 MobilityWorks - Huntsville 2150 Meridian Street North Huntsville, AL 35811 (234) 542-3022 1, 3 Superior Van & Mobility Montgomery 2015 Eastern Blvd.

Montgomery, AL 36117 (334) 244-1011 1, 3 Sylacauga Handicapped Inc 40811 US Hwy 280 Sylacauga, AL 35150 (256) 249-3717 ____________________________

ARIZONA A.D.E. Industries, Inc. 3621 S Palo Verde Tucson, AZ 85713 (520) 571-7156 1 United Access - Chandler 1825 E Germann Road Suite 24 Chandler, AZ 85286 (480) 999-5939 United Access - Goodyear 13765 W Auto Drive Suite 125 Goodyear, AZ 85338 (623) 242-0552 1,3 United Access - Phoenix 23606 N 19th Ave Phoenix, AZ 85085 (623) 879-0800 1, 3

10

United Access - Tucson 4720 N La Cholla Blvd Suite 150 Tucson, AZ 85705 (520) 293-3596 1, 3 United Access - Scottsdale 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 (480) 941-4800 1

____________________________

ARKANSAS MobilityWorks - Bryant 3418 Main St Suite 400 Bryant, AR 72023 (501) 794-3100 1, 3 Superior Van & Mobility Fayetteville 2887 N College Ave Suite B Fayetteville, AR 72703 (479) 521-8433 1, 3 Superior Van & Mobility Jonesboro 2421 Sunny Meadow Drive, Ste D Jonesboro, AR 72401 (870) 933-7270 1, 3 Superior Van & Mobility North Little Rock 7323 Cock of the Walk St Suite B North Little Rock, AR 72113 (501) 725-9070 1, 3

____________________________

CALIFORNIA AERO Mobility 1001 N Weir Canyon Road Anaheim, CA 92807 (714) 973-8600 1, 2, 3 Economy Medical Lifestyle Mobility 2355 Whitman Rd Ste F Concord, CA 94518-2542 (925) 671-4800 1 Gary E. Colle, Inc./dba Goldenboy of San Diego 12130 Dearborn Place Poway, CA 92064 (858) 748-9414 1, 3 MobilityWorks - Chico 7 Three Sevens Lane Chico, CA 95973 (800) 225-7361 1, 3

NMEDA Circuit Breaker

MobilityWorks - Fresno 120 North Diamond Street Fresno, CA 93701 (559) 268-9394 1,3

United Access - San Diego 4797 Ruffner Street San Diego, CA 92111 (858) 541-0552 1, 3

MobilityWorks - Hawthorne 3403 Jack Northrop Ave Hawthorne, CA 902504428 (310) 432-0700 1, 3

United Access - Santa Rosa 3285 Santa Rosa Avenue Suite A Santa Rosa, CA 95707 (707) 575-6997 1, 3

MobilityWorks - Oakland 1822 Embarcadero Avenue Oakland, CA 94606 (510) 927-2860 1

United Access - Stanton 11600 Western Avenue Stanton, CA 90680 (714) 890-8262

MobilityWorks - Pasadena 325 North Altadena Drive Pasadena, CA 91107 (626) 584-8181 1, 3 MobilityWorks - Riverside 7239 Indiana Avenue Riverside, CA 92504 (951) 686-3152 1,3 MobilityWorks Sacramento 3127 Fite Circle Suite B Sacramento, CA 95827 (800) 225-7361 1, 3 MobilityWorks - San Diego 8130 Parkway Drive LaMesa, CA 91942 (619) 474-4072 1 MobilityWorks - Santa Clara 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402 1, 3 MobilityWorks - Van Nuys 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402 1, 3 SACVANS Mobility 5821 Florin Perkins Rd Sacramento, CA 95828 (916) 381-8267 1 United Access Sacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822 (916) 392-1196 1, 3 United Access - San Bernadino 711 S Allen St San Bernardino, CA 92408 (909) 383-3883

____________________________

COLORADO Colorado Fleet & Mobility, dba Mobility of Denver 2311 S Platte River Drive Denver, CO 80223 (844) 289-2635 1, 3 Frontier Access & Mobility Systems, Inc. - Fort Collins 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267 1 Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435 1 MobilityWorks - Aurora 1640 S Abilene St Aurora, CO 80012 (720) 640-9989 1, 3 United Access - Colorado Springs 6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267 1, 3 United Access - Highlands Ranch 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267 1, 2, 3 United Access - Wheat Ridge 9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033 (877) 501-8267 1, 2, 3

____________________________

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

CONNECTICUT Advanced Wheels - East Granby 33 Bradley Park Road East Granby, CT 06026 (860) 653-8064 1, 2, 3 Advanced Wheels - East Haven 650 Coe Avenue Suite 2 East Haven, CT 06512 (203) 800-8064 1 MobilityWorks - East Hartford 104 Pitkin Street E. Hartford, CT 06108 (860) 282-8202 1, 3

____________________________

DELAWARE MobilityWorks - Bear 1010 Contractors Way Bear, DE 19701 (302) 613-7555 1, 3 NuMotion/Spinlife 773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110 1

____________________________

FLORIDA Advanced Driving Systems, Inc. 662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300 1, 2, 3 Auto Express South 4852 Palm Beach Blvd Fort Myers, FL 33905 (239) 693-4000 1, 4 Custom Mobility 7199 Bryan Dairy Road Largo, FL 33777 (727) 539-8119 1, 3 Gator Custom Mobility 501 NE 23rd Ave Gainesville, FL 32609-8604 (352) 373-9673 1 Manatee Mobility Vans LLC 4224 Solutions Ln Unit 103 Bradenton, FL 34211-4931 (941) 279-6000 1

Mike Erdman Mobility 4650 US Highway 520 Cocoa, FL 32926 (321) 636-8887 1 Mobility Transportation Systems 4010 East Hillsborough Avenue Tampa, FL 33610 (813) 246-9116 1, 2, 3 MobilityWorks - Clermont 20354 US Highway 27 Clermont, FL 34715 (352) 322-2256 1, 3

MobilityWorks - Miami 5201 NW 77th Ave Suite 100 Miami, FL 33166 (305) 234-0071 1, 3

Custom Mobility Van & Lift Sales & Svcs. LLC 315 Whitehead Rd Athens, GA 30606 (706) 353-1099 1, 3

MobilityWorks - Ocala 7265 SW 62nd Ave Unit 1 Ocala, FL 34476 (352) 300-1173 1

MobilityWorks - Atlanta 3700 Dekalb Technology Pkwy Doraville, GA 30340 (470) 427-0696 1,3

MobilityWorks - Orlando 7260 Narcoossee Road Orlando, FL 32822 (407) 674-8778 1, 3

MobilityWorks - Marietta 1255 Kennestone Circle Suite 100 Marietta, GA 30066 (800) 444-9100 1,3

MobilityWorks - Daytona 364 Destination Daytona Lane Ormond Beach, FL 32137 (386) 586-5495 1, 3

MobilityWorks - Pompano Beach 750 E Sample Rd Bldg 1 Pompano Beach, FL 330645144 (954) 942-6033 1

MobilityWorks - Fort Lauderdale 5601 Powerline Road Suite 104 Fort Lauderdale, FL 33309 (954) 974-7028 1

MobilityWorks Tallahassee 1505 Capital Circle NW Tallahassee, FL 32303 (850) 224-4383 1

R & R Van Lift Sales & Service - Athens 164 Commerce Blvd Athens, GA 30606 (470) 276-6282 1

MobilityWorks - Fort Myers 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900 1

MobilityWorks - Tampa 8706D East Broadway Avenue Tampa, FL 33619 (813) 628-4255 1, 3

R & R Van Lift Sales & Service - Conyers 2130 Sigman Road Conyers, GA 30012 (770) 483-0767 1,2,3

MobilityWorks - Fort Myers North 5751 Zip Dr Fort Myers, FL 33905-5035 (239) 936-6333 1

Superior Van & Mobility Pensacola 6260 Technology Dr. Suite B Pensacola, FL 32505 (850) 378-8914 1, 3

Mobilityworks - Fort Pierce 6144 S US Highway 1 Fort Pierce, FL 34982-3951 1 MobilityWorks Jacksonville 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111 1, 3 MobilityWorks - Lake Worth 1925 10th Ave N Unit 1 Lake Worth, FL 33461 (561) 586-1997 1, 3 MobilityWorks - Largo 8203 Ulmerton Road Largo, FL 33771 (727) 521-4248 1, 3

Team Adaptive - Pensacola 3618 N Pace Blvd Pensacola, FL 32505 (850) 332-1688 1, 3 United Access - Orlando 4401 Edgewater Dr Orlando, FL 32804-1215 (407) 751-4158 1 United Access - Sarasota 5611 S Tamiami Trl Sarasota, FL 34231-4140 (941) 706-4687 1, 3

___________________________

GEORGIA

MobilityWorks - Savannah 3938 Ogeechee Road Savannah, GA 31405 (912) 233-1050 1

____________________________

HAWAII Soderholm Sales & Leasing 2044 Dillingham Blvd Honolulu, HI 96819 (808) 834-1417 1, 3

____________________________

ILLINOIS

Bettenhausen Auto 8355 W 159th St Tinley Park, IL 60477-1220 (708) 532-2665 1 MobilityWorks - Niles 9207 N Milwaukee Ave Niles, IL 60714 (847) 673-4300 1, 3 MobilityWorks - Plainfield 23855 W Andrew Road Plainfield, IL 60585 (888) 473-5402 1, 3

Adaptive Driving Solutions 3585 Riverwatch Parkway Augusta, GA 30907 (706) 364-2688 1, 2, 3

Oct-Dec 2023

11

NMEDA DEALER MEMBERS MobilityWorks - Villa Park 155 East North Avenue Villa Park, IL 60181 (888) 473-5402 1, 3 Personal Mobility Champaign 1109 Parkland Ct Champaign, IL 61821 (217) 398-1188 1, 3 Personal Mobility - Peoria 7611 N Harker Drive Peoria, IL 61615 (309) 966-3089 1, 3 Personal Mobility Springfield 2924 N Dirksen Parkway Springfield, IL 62702 (217) 544-2699 1, 3 Southern Bus and Mobility - Breese 12950 Koch Lane Breese, IL 62230 (618) 526-4131 1, 3

____________________________

INDIANA MobilityWorks - Merrillville 1710 W 81st Avenue Merrillville, IN 46410 (234) 200-1339 1,3 Superior Van & Mobility Evansville 3414 Interstate Drive Evansville, IN 47715 (812) 402-8267 1, 3

South Bend 4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628 (574) 271-1175 1, 3

____________________________

IOWA MobilityWorks - Grimes 3450 SE Miehe DrSuite 1 Grimes, IA 50111 (501) 795-3100 1, 3 Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159 1,3

____________________________

KANSAS

MobilityWorks - Bangor 1766 Hammond St Hermon, ME 04401-1119 (888) 473-5402 1

Banner Mobility Resources Inc. 231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070 1 Kansas Truck Mobility 8846 West Monroe Circle Wichita, KS 67209 (316) 722-4291 1 United Access - Lenexa 7921 Bond St Lenexa, KS 66214 (877) 501-8267 1, 3

____________________________

KENTUCKY

Superior Van & Mobility Fort Wayne 2218 Contractors Drive Fort Wayne, IN 46818 (260) 497-8267 1, 3

Superior Van & Mobility Louisville 1506 Lakeshore Court Louisville, KY 40223 (502) 447-8267 1, 3

12

Superior Van & Mobility New Orleans 1901 Westbank Expressway Suite 500 Harvey, LA 70058 (504) 684-2100 1

MAINE

Superior Van & Mobility Lexington 761 East New Circle Road Lexington, KY 40505 (859) 253-1832 1, 3

Superior Van & Mobility -

Superior Van & Mobility Baton Rouge 12329 Industriplex Blvd Baton Rouge, LA 70809 (225) 663-8830 1, 3

____________________________

Superior Van & Mobility Fishers 13095 Parkside Drive Fishers, IN 46038 (317) 436-6722 1, 3

Superior Van & Mobility Indianapolis 5410 South Madison Ave. Indianapolis, IN 46227 (317) 781-6900 1, 3

FastServ Medical - Monroe 112 Summer Lane West Monroe, LA 71291 (318) 396-3366 1, 3

____________________________

LOUISIANA FastServ Medical - Bossier 1329 Driftwood Drive Bossier City, LA 71111 (318) 741-9586 1, 3

NMEDA Circuit Breaker

MobilityWorks - Gray 32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664 1,3

____________________________

MARYLAND All Mobility Store LLC 8999 Ocean Hwy Delmar, MD 21875 (410) 543-4323 1, 3 BEDCO Mobility 6300 Falls Rd Unit 2 Baltimore, MD 21209 (410) 825-1440 1 Jerry’s Mobility 8001 Belair Rd Baltimore, MD 21236-3709 (410) 661-5700 1 Koons Ford of Annapolis 2540 Riva Road Annapolis, MD 21401 (410) 224-2100 1, 3 MobilityWorks - Baltimore 2601 N Rolling Road Windsor, MD 21244 (443) 384-0080 1 MobilityWorks - Beltsville 11409 Maryland Avenue Beltsville, MD 20705 (727) 521-4248 1, 3

Oneness Mobility Service LLC 7701 Penn Belt Drive Forestville, MD 20747 (301) 568-6686 1, 2, 3 The Customizers, Inc. 14133 Pennsylvania Ave Hagerstown, MD 21742 (301) 797-7727 1 Total Mobility Services Inc - Frederick 5411 Yukon Court Suite B Frederick, MD 21703 (240) 490-7840 1, 3

____________________________

MASSACHUSETTS Adaptive Mobility Equipment, Inc. 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 1, 3 Advanced Wheels - North Oxford 6 Boulder Pkwy North Oxford, MA 015371225 (508) 731-0073 1 MobilityWorks - North Attleboro 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605 1,3 MobilityWorks - Norwood 560 Boston Providence Highway Norwood, MA 02062 (781) 278-8885 1, 3 MobilityWorks - Woburn 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650 1,3

____________________________

MICHIGAN Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100 1 Clock Mobility - Grand Rapids 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400 1, 2, 3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Clock Mobility - Lansing 603 N Waverly Rd Lansing, MI 48917-2800 (517) 272-4488 1 Clock Mobility - Traverse City 587 W Blue Star Drive Traverse City, MI 49684 (231) 943-9890 1 Creative Mobility Group Byron Center 7740 Clyde Park Avenue SW Byron Center, MI 49315 (616) 583-9730 1 Creative Mobility Group Madison Heights 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 1, 3 Creative Mobility Group, Inc. - Wayne 33073 Michigan Avenue Wayne, MI 48184 (734) 595-4400 1, 3 MobilityWorks - Detroit 1604 East 14 Mile Road Madison Heights, MI 48071 (888) 473-5402 1, 3 MobilityWorks - Livonia 12350 Belden Ct Livonia, MI 48150 (734) 245-2318 1 MobilityWorks - Saginaw 8175 Gratiot Road Saginaw, MI 48609 (888) 473-5402 1, 3 Superior Van & Mobility Ann Arbor 3858 Bestech Rd Ste A Ypsilanti, MI 48197-3294 (734) 802-5286 1, 3 ____________________________

MINNESOTA Bert’s Truck Equipment of Moorhead, Inc. 3804 Hwy 75 North Moorhead, MN 56560 (218) 233-8681 1 Cummings Mobility Albertville 6540 Jansen Ave NE Albertville, MN 55301 (763) 497-0103 1, 2, 3

Cummings Mobility Burnsville 2511 West Hwy 13 Burnsville, MN 55337 (952) 435-8889 1

United Access - Cape Girardeau 753 S Kingshighway St Cape Girardeau, MO 63703 (877) 501-8267 1

Cummings Mobility - Little Canada 2940 Rice St. Little Canada, MN 55113 (651) 633-7887 1

United Access - Columbia 618 Jackson St Columbia, MO 65203 (877) 501-8267 1,3

MobilityWorks - Roseville 1915 County Rd C West Roseville, MN 55113 (234) 312-2000 1, 3

____________________________

MISSISSIPPI Js Mobility Unlimited Inc 3880 Flowood Drive Flowood, MS 39232 (601) 939-2112 1, 2, 3 Legacy Vans 140 Business Center Pkwy Suite A Pearl, MS 39208-5527 (601) 981-0042 1, 3 Mobility Systems Inc 2857 Oak Grove Road Hattiesburg, MS 39402 (601) 264-0609 1, 2, 3 Total Mobility Concepts LLC 2074 Cliff Gookin Blvd Tupelo, MS 38801 (662) 269-2068 1

____________________________

MISSOURI DW Auto & Home Mobility Specialties 1208 N Garth Ave Columbia, MO 65203 (800) 568-2271 1, 2, 3 MobilityWorks - Kansas City 1115 SW Oldham Pkwy Lees Summit, MO 640812477 (816) 600-5124 1 Southern Bus & Mobility Inc - Valley Park 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700 1

United Access - Fenton 980 S Highway Dr Fenton, MO 63026 (877) 501-8267 1 United Access - Kansas City 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267 1, 3 United Access - Springfield MO 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267 1, 3 United Access - St. Louis (North) 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267 1, 2, 3

____________________________

NEBRASKA Mobility Motoring 7222 South 142nd Street Omaha, NE 68138 (402) 884-3333 1, 3 MobilityWorks - Omaha 4044 South 60th St Omaha, NE 68117 (402) 991-2555 1, 3 Superior Van & Mobility Omaha 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826 1, 3

____________________________

NEVADA Ability Center - Las Vegas 6001 S Decatur Blvd Ste N Las Vegas, NV 89118 (702) 434-3030 1, 3

MobilityWorks - Las Vegas 3575 W Cheyenne Ave Suite #108 North Las Vegas, NV 89032-8257 (702) 876-9606 1, 3

____________________________

NEW HAMPSHIRE MobilityWorks Londonderry 54 Wentworth Avenue Londonderry, NH 03053 (603) 437-4444 1, 2, 3 New England Motor Car Co Inc 13 River Road Hudson, NH 03051 (603) 888-1207 1, 3

____________________________

NEW JERSEY Drive-Master Co., Inc. 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709 1, 2, 3 FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900 1 MobilityWorks Cinnaminson 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402 1,3 MobilityWorks Farmingdale 5105 State Route 33 Wall Township, NJ 07727 (888) 473-5402 1, 3 MobilityWorks - Highland Park 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350 1,3 MobilityWorks - Woodbury 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402 1,2,3 ____________________________

Oct-Dec 2023

13

NMEDA DEALER MEMBERS NEW MEXICO United Access Albuquerque 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267 1,2,3

____________________________

NEW YORK Bussani Mobility Bethpage 500 Central Ave Bethpage, NY 11714 (516) 938-5207 1, 3

Ilderton Conversion of Asheville 735 Dogwood Road Asheville, NC 28806 (828) 670-1111 1, 3 Ilderton Conversion of Charlotte 1424 Archdale Drive Charlotte, NC 28210 (704) 523-2022 1, 3 MobilityWorks - Charlotte 4025 Queen City Drive Charlotte, NC 28208 (704) 399-0900 1, 3

MobilityWorks - Akron 810 Moe Drive Akron, OH 44310 (888) 473-5402 1, 3 MobilityWorks - Bedford Heights 5040 Richmond Rd. Bedford Heights, OH 44146 (800) 951-6238 1,3 MobilityWorks - Columbus 7233 Industrial Parkway Plain City, OH 43064 (614) 873-1580 1 MobilityWorks - Dayton 214 Valley Street Dayton, OH 45404 (937) 963-0733 1,3

Bussani Mobility Mamaroneck 501 Concord Avenue Mamaroneck, NY 10543 (914) 835-8267 1, 3

MobilityWorks - Concord 4012 Dearborn Place NW Concord, NC 28027 (704) 886-0868 1

Bussani Mobility Team East, LLC 401 E Middle Country Road Smithtown, NY 11787 (631) 240-4128 1

Stalls Medical Inc dba Adaptive Vans Inc 7980 Chapel Hill Road Suite 101 Cary, NC 27513 (919) 233-0732 1

MobilityWorks - Albany 1892 Central Avenue Suite 25 Albany, NY 12205 (888) 473-5402 1, 3

Van Products - Raleigh 2521 Noblin Road Raleigh, NC 27604 (919) 878-7110 1, 3

MobilityWorks - Buffalo 3560 Sheridan Drive Amherst, NY 14226 (716) 342-3530 1,3

Van Products - Wilmington 394 N Green Meadow Drive Wilmington, NC 28405 (910) 793-5661 1

Handicapped Vehicle Services Unlimited 7434 East 46th Street Tulsa, OK 74145 (918) 622-8400 1

OHIO

Mobility One Transportation 14720 East Admiral Place Suite AB Tulsa, OK 74116 (918) 437-4488 1

Tim’s Trim, Inc. 25 Bermar Park Rochester, NY 14624 (585) 429-6270 1, 2, 3 United Access - Rochester 3760 West Henrietta Rd Rochester, NY 14623 (585) 427-7220 1 United Access - Syracuse 2211 Erie Blvd E Syracuse, NY 13224 (877) 501-8267 1

____________________________

NORTH CAROLINA Ilderton Conversion Company 501 S Hamilton St High Point, NC 27260-7655 (336) 841-2020 1, 2, 3

14

________________________

Columbus Mobility Specialists, LLC 6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996 1, 2, 3 Key Mobility Services 1944 US State Route 68 North Xenia, OH 45385 (937) 374-3226 1 Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street Marietta, OH 45750 (800) 690-4950 1, 2, 3

NMEDA Circuit Breaker

MobilityWorks - Sharonville 11755 Mosteller Rd Sharonville, OH 45241 (513) 791-4000 1,3 MobilityWorks - Toledo 1020 Laskey Road Toledo, OH 43612 (888) 473-5402 1, 3

____________________________

OKLAHOMA

United Access - Portland (East) 12905 NE Airport Way Portland, OR 97230 (877) 501-8267 1, 3 United Access - Springfield 3574 Marcola Road Springfield, OR 97477 (541) 726-4001 1, 3 United Access - Wilsonville 9740 SW Wilsonville Road Suite 250 Wilsonville, OR 97070 (971) 224-5895 1, 3 ____________________________

PENNSYLVANIA Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004 1, 2, 3 Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900 1,2,3 MobilityWorks - Allentown 2200 South 12th St Suite 2210 Allentown, PA 18103 (888) 473-5402 1,2,3 MobilityWorks Philadelphia 925 South Trooper Road Norristown, PA 19403 (888) 473-5402 1,2,3 MobilityWorks - Pittsburgh 1012 Seco Road Monroeville, PA 15146 (888) 473-5402 1,3

United Access - Oklahoma City 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267 1, 3

MobilityWorks - Robinson Township 5460 Campbells Run Rd Suite 100 Robinson Twp, PA 15205 (412) 799-6929 1, 3

OREGON

Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061 1

____________________________

United Access - Hillsboro 5170 NE Five Oaks Dr Hillsboro, OR 97124-5608 (877) 501-8267 1, 2, 3

Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065 1, 3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Total Mobility Services Inc - Boswell 4785 Penn Avenue Boswell, PA 15531 (814) 629-9935 1, 2, 3 Total Mobility Services Inc - Harrisburg 7917 Derry Street Suite 124 Harrisburg, PA 17111 (800) 558-7408 1, 3

____________________________

PUERTO RICO All Mobility Puerto Rico, Inc. HC 3 Box 9057 Guaynabo, PR 00971 (787) 398-3444 1 Equipos Pro Impedidos De P.R., Inc. Carr #1 Int R796 Km 10.4 Bo. Bairoa La 25 Caguas, PR 00725 (787) 746-7667 1,3

____________________________

SOUTH CAROLINA lderton Conversion of Charleston LLC 8550 Rivers Avenue North Charleston, SC 29406 (843) 576-0414 1, 3 MobilityWorks - Columbia 3624 Fernandina Road Columbia, SC 29210 (803) 828-5754 1 MobilityWorks - Greenville 563 Woodruff Road Greenville, SC 29607 (864) 293-7171 1 MobilityWorks - Murrells Inlet 11816 Highway 17 Bypass Murrells Inlet, SC 29576 (843) 268-4850 1, 3

____________________________

SOUTH DAKOTA MobilityWorks - Tea 200 1st Street Tea, SD 57064 (605) 498-2200 1, 3

____________________________

TENNESSEE Apple Independence Mobility 1750 Lee Seminary Road Cookeville, TN 38506 (877) 528-5788 1 MobilityWorks Chattanooga 3614 Elwood Ln Chattanooga, TN 37416 (423) 308-8267 1, 3 MobilityWorks - Gallatin 1015 S Water Avenue Gallatin, TN 37066 (651) 451-7373 1 MobilityWorks - Nashville 173 Industrial Drive Lavergne, TN 37086 (615) 280-5058 1,3 Superior Van & Mobility Knoxville 10640 Braden Dickey Lane Knoxville, TN 37932 (865) 622-6550 1, 3 United Access - Memphis 2165 Hillshire Cir Memphis, TN 38133 (877) 501-8267 1, 3 ____________________________

TEXAS Access2Mobility, Inc. 12406 State Highway 155 S. Tyler, TX 75703 (903) 592-6760 1, 3 American Lift Aids Beaumont 2310 Calder Ave Beaumont, TX 77702 (409) 832-3400 1, 2, 3 American Lift Aids, Inc. Tyler 2407 W Southwest Loop 323 Tyler, TX 75701 (903) 581-8844 1, 2, 3 Andy’s Mobility & Lift Services 1502 Santa Ursula Laredo, TX 78040 (956) 722-7371 1

Lift Aids Inc 1500 Westpark Way Euless, TX 76040 (817) 835-0035 1, 2, 3

United Access - Arlington 2432 E Randol Mill Rd Arlington, TX 76011-6335 (817) 402-0069 1, 3

MobilityWorks - Austin 239 Commercial Drive Buda, TX 78610 (512) 295-3800 1,3

United Access - Bryan 2214 N Earl Rudder Freeway Bryan, TX 77808 (979) 307-7676 1, 3

MobilityWorks - Dallas 4150 Interstate 30 Mesquite, TX 75150 (972) 270-7114 1,3

United Access - Carrollton 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267 1, 3

MobilityWorks - Fort Worth 2110 N Beach Ft Worth, TX 76111 (866) 211-8267 1, 3 MobilityWorks - Houston 3327 S Sam Houston Pkwy Suite 300 Houston, TX 77047 (346) 226-6999 1 MobilityWorks - San Antonio 6473 DeZavala Road San Antonio, TX 78249 (210) 697-8884 1,2,3 MobilityWorks - Selma 16262 IH 35 North Selma, TX 78154 (210) 718-0055 1,3 MobilityWorks - Waco 4980 S Loop 340 Robinson, TX 76706-4640 (254) 754-2700 1 Open Road Mobility Amarillo 6669 Canyon Drive Amarillo, TX 79110 (806) 353-2747 1 Open Road Mobility Lubbock 7411 82nd Street Lubbock, TX 79424 (806) 771-5873 1, 2, 3 Texas Mobility Services, LLC dba Texas Adaptive Aids 701 Bearcat Road Unit B Aledo, TX 76087 (817) 394-3914 1, 3

United Access - Corpus Christi 2201 Gollihar Road Corpus Christi, TX 78415 (361) 852-0922 1 United Access - El Paso 8736 Gateway East Blvd Suite B El Paso, TX 79907 (915) 585-0775 1 United Access - Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100 1, 2, 3 United Access - McAllen 120 North 20th Street McAllen, TX 78501 (956) 971-0001 1 United Access - Pasadena 3430 E Sam Houston Parkway S Pasadena, TX 77505 (281) 487-1969 1, 2, 3 United Access - Pflugerville 15301 Interstate 35 Ste A Pflugerville, TX 78660 (512) 436-0820 1, 3 United Access - Rowlett 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267 1, 2, 3 ____________________________

Oct-Dec 2023

15

NMEDA DEALER MEMBERS VERMONT MobilityWorks - Essex Junction 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1,3

____________________________

VIRGINIA Driver Rehabilitation Center of Excellence d/b/a DRCE Mobility Solutions 14101 Parke Long Court Ste E Chantilly, VA 20151 (703) 345-2990 1, 3 Independent Lifestyles 4880 South Amherst Hwy Madison Heights, VA 24572 (434) 846-7510 1 MITS of VA 2075 W Main Street Waynesboro, VA 22980 (540) 932-7300 1 Mobility Plus Inc of Virginia 763 Union Street Salem, VA 24153 (540) 389-3400 1, 3 MobilityWorks - Alexandria 5751 General Washington Dr Alexandria, VA 22312 (571) 421-2647 1 MobilityWorks - Norfolk 6059 Virginia Beach Blvd Norfolk, VA 23502 (757) 455-9889 1,3 MobilityWorks - North Chesterfield 7450 Midlothian Turnpike North Chesterfield, VA 23225 (804) 220-0611 1,3

16

Priority Honda Hampton dba Priority Mobility 4115 W Mercury Blvd.

Hampton, VA 23666 (757) 838-1252 1 MobilityWorks - Essex Junction 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1,3

____________________________

WASHINGTON Goldenwest Mobility 1815 E Francis Ave Spokane, WA 99208 (509) 484-3842 1, 3 United Access - Everett 7202 Evergreen Way Everett, WA 98203 (425) 353-6563 1, 3 United Access - Redmond 14640 NE 91st Street Suite A Redmond, WA 98052 (425) 406-8484 1 United Access - Sumner 6015 160th Avenue East Sumner, WA 98390 (253) 863-4744 1, 2, 3

____________________________

WEST VIRGINIA Total Mobility Services Inc - Hurricane 146 Stricklin Rd Hurricane, WV 25526-6734 (304) 727-9478 1, 3

____________________________

NMEDA Circuit Breaker

WISCONSIN A & J Mobility - De Pere 1330 Mid Valley Drive De Pere, WI 54115 (920) 632-4882 1, 3 A & J Mobility - Eau Claire 2650 Prospect Drive Eau Claire, WI 54703 (715) 874-6630 1, 3 A & J Mobility - McFarland 4125 Terminal Drive McFarland, WI 53558 (608) 579-1500 1, 3 A & J Mobility - Richfield 3058 Helsan Drive Richfield, WI 53076 (800) 517-1024 1, 3 A & J Mobility - Valders 333 Washington Street Valders, WI 54245 (920) 775-9333 1, 2, 3 MobilityWorks - Eau Claire 3115 Oak Knoll Dr Eau Claire, WI 54701-8485 (715) 495-1310 1, 3 MobilityWorks - Green Bay 844 Ontario Road Green Bay, WI 54311 (920) 491-8384 1,3 MobilityWorks - Sun Prairie 222 Linnerud Drive Sun Prairie, WI 53590 (608) 395-2350 1 MobilityWorks - Waukesha N8 W22195 Johnson Drive Ste 130 Waukesha, WI 53186 (888) 473-5402 1,3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

CANADA

____________________________

ALBERTA ECO Medical 18303 107 Avenue Edmonton, AB T5S 1K4 (780) 483-6232 1, 3 Silver Cross Automotive Inc. - Calgary 4216 54 Avenue SE Unit 60 Calgary, AB T2C 2E3 (403) 243-6300 1, 3 Silver Cross Automotive Inc. - Edmonton 14568-116 Ave. Edmonton, AB T5M 3E9 (844) 799-5464 1

____________________________

BRITISH COLUMBIA Alliance Mobility Solutions - Kelowna 1075 McCurdy Road Kelowna, BC V1X 2P9 (236) 420-1400 1, 3 Alliance Mobility Solutions - Richmond 12211 Vulcan Way #110 Richmond, BC V6V 1J7 (604) 370-7004 1, 3 Island Mobility - Victoria 750 Enterprise Crescent Victoria, BC V8Z 6R4 (855) 593-0959 1, 3 Medichair Northern BC 849 2nd Avenue Prince George, BC V2L 3A6 (250) 562-8280 1 Sidewinder Conversions & Mobility Ltd. 44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082 1,2,3

Silver Cross Automotive Inc. - Maple Ridge 11393 Kingston St. Unit 4 Maple Ridge, BC V2X 0Y7 (877) 215-7609 1

Silver Cross Automotive Inc. - Waterloo 675A Davenport Road Waterloo, ON N2V 2E2 (844) 799-5464 1,2,3

____________________________

____________________________

ONTARIO

QUEBEC

Conval-Aid/Liftability 2600 Lancaster Road Ottawa, ON K1B 4Z4 (613) 738-2721 1

Adaptation 04 Inc 3025 rue Girard Trois-Rivières, QC G8Z 2M4 (819) 372-0102 1, 3

Courtland Mobility 1355 Artisans Court Unit B Burlington, ON L7L 5Y2 (800) 354-8138 1, 2, 3

Centre d Autonomie 399 Ave De La Friche Dolbeau Mistassini, QC G8L 2T3 (418) 276-8336

Goldline Mobility & Conversions 762 Industrial Road London, ON N5V 3N7 (519) 453-0480 1, 2, 3

Centre de L’auto StLambert 145 Damase Breton St-Lambert de Lauzon, QC G0S 2W0 (866) 641-0419 1, 3

Northend Mobility 301 Aqueduct Street Welland, ON L3C 1C9 (905) 735-5552 1, 2 Silver Cross Automotive Inc. - London 2028 Dundas Street London, ON N5V 1R2 (844) 799-5464 1 Silver Cross Automotive Inc. - Ottowa 5300 Canotek Road Unit 42 Ottawa, ON K1J 1A4 (613) 290-5279 1 Silver Cross Automotive Inc. - Toronto 14 Goodmark Place Etobicoke, ON M9W 6R1 (844) 799-5464 1

SASKATCHEWAN PrairieHeart Mobility 3033 Saskatchewan Drive Regina, SK S4T 1H5 (306) 584-8456 1, 3

Eureka Solutions - Levis 107-829 J-Ambroise Craig Levis, QC G7A 2N2 (866) 562-2555 1 Eureka Solutions Longueuil 2755 Montee St Hubert Longueuil, QC J3Y 4H6 (866) 562-2555 1, 3 Eureka Solutions Sherbrooke 5018 Industrial Blvd Sherbrooke, QC J1R 0P4 (866) 562-2555 1, 3 SMVR 2 Visions Inc 414 Blvd St Germain Ouest Rimouski, QC G5L 3N4 (418) 723-9225 1, 3 TVR Technologies Inc. 20 Rue des Metiers Lavaltrie, QC J5T 0H4 (888) 919-2555 1, 3 Van Action 2005 Inc 4350 Autoroute 13 Laval, QC H7R 6E9 (800) 668-8705 1, 2, 3

_______________________

Oct-Dec 2023

17

UPGRADE

See more on pg 44

18

NMEDA Circuit Breaker

CEO’S MESSAGE

First Conference of Many

By Toby Cummings NMEDA CEO

A

s this issue goes to print

partnership with the ADED Annual

I have been describing.

shortly after my first

Conference. This collaboration

conference as the CEO of

allowed us to bring together a diverse

Finally, I would like to thank all the

NMEDA, I am thrilled to reflect on

group of professionals from the

the success of the 2023 NMEDA

auto mobility industry, which led to

Annual Conference & Auto Mobility

many fruitful discussions and the

Expo that took place in Kansas City,

establishment of new relationships.

Missouri. This year’s conference

In addition to this highlight, we were

appears to be another NMEDA

pleased to host a select group of

success, and for many I have talked

vocational rehabilitation professionals

“

Attendees had the chance to network with peers, learn about the latest trends and technologies, and participate in informative sessions and workshops.”

with, it may be one of the industry

from various states that had their

events of the year.

own learning track and networking

The conference was a great

opportunities that were important to

opportunity for industry leaders

vendors, and suppliers who participated in this year’s conference.

Your contributions and support were invaluable, and we could not have done it without you.

I look forward to seeing many of you at next year’s conference. NMEDA continues to strive to make a positive impact on the auto mobility industry and ultimately the end users and consumers of auto mobility products and services.

the continued accomplishment of the

to come together and share their

NMEDA mission.

insights and experiences. Attendees

I would like to extend my gratitude to

had the chance to network with

the NMEDA Conference Committee

peers, learn about the latest trends

Members and staff who worked hard

and technologies, and participate in

to make this conference a success.

informative sessions and workshops.

Their dedication and hard work

The conference was also an excellent

played a pivotal role in the seamless

opportunity for exhibitors, sponsors,

execution of the event, ensuring

vendors, and suppliers to showcase

that all attendees had a positive

their products and services.

experience. If you have not had an

One of the highlights of the

opportunity, please spend some time

conference was the colocation

attendees, exhibitors, sponsors,

in the online picture archive of this years event so you can visualize what

Oct-Dec 2023

19

CANADA OFFICER’S MESSAGE

2023 Conference Recap and Canada Elections

By Russ Newton — Sure Grip PRESIDENT, NMEDA CANADA

S

itting in Greater Vancouver this morning, I’m delighted to see the fantastic turnout

at Alliance MobilityMobility’s Comprehensive Automobility Solutions (CAMS) event. Today marks the 2nd CAMS event held in Canada over the past 12 months, with the 3rd scheduled in Kelowna.

I’m thrilled that Canadian dealers

Amy Schoppman has been deeply

mention the annual NMEDA/ADED

involved in that process, and we’re

Colo event, held in Kansas City in

“

Now, to the real highlight of this year’s Conference, not just for me but for all Canadians, was the induction of Mr. Bob Nunn into the NMEDA Hall of Fame.”

are embracing the idea of providing educational events for our local Allied

currently planning major GR activities

early October. The entire NMEDA

Health Professionals and influencers.

in Canada for 2024.

staff deserves a massive shout-out

Looking ahead to November, we

Allow me to backtrack a bit to

for organizing an outstanding event

have the first-ever Canadian NMEDA Manufacturers Service School set to be held at Silver Cross in Brampton.

Over the past few months, NMEDA Canada has been actively engaged in various conferences and events.

We were present at the Canadian Council of Motor Transport Administrators (CCMTA) Conference in Newfoundland and Labrador and, most recently, attended the Canadian Institute for Military and Veteran Health Research (CIMVHR) Canadian Armed Forces Medical Conference in Ottawa. Our primary focus at CIMVHR was to continue our efforts to educate VAC on the importance and value of establishing minimum selection criteria for providers of auto mobility solutions. NMEDA’s Miss

20

NMEDA Circuit Breaker

Bob Nunn with friends and family after the Hall of Fame at the 2023 .

this year, with over 600 attendees participating in educational content and a substantial Auto Mobility Expo.

I may or may not have noticed the occasional adult beverage being enjoyed, and I’d like to extend my gratitude to our friends from Q’straint and Sure Grip for hosting another Canada Night.

Now, to the real highlight of this year’s Conference, not just for me but for all Canadians, was the induction of Mr. Bob Nunn into the NMEDA Hall of Fame. Bob’s contributions to the industry have spanned various categories, and his achievements are too numerous to list here. Suffice it to say that no one gets into the Hall of Fame without making a significant impact. Congratulations to Bob, and

I’d also like to mention that the

I’d like to personally thank him for his

Workplace Safety and Insurance

assistance throughout his career.

Board (WSIB) Ontario has just

Moving on to current affairs, it’s election time here in Canada.

Our association is on the brink of influencing major funders to make decisions for NMEDA in Canada.

We are in need of individuals with passion and a bit of time to step up and lead these initiatives across the finish line. Our Canadian dealers are on the cusp of securing a couple of significant wins from funders, and you

renewed its 5-year single-source contract for Auto Mobility. There was substantial discussion regarding the need for the contract holder to be a NMEDA Dealer. After deliberation, the decision was made that the contract holder needed to be QAP. WSIB went through a process to justify this designation, and following much dialogue, the newly awarded contract belongs to Silver Cross.

won’t be tackling this on your own.

As we approach the end of another

NMEDA staffers are involved and will

challenging year in the Auto Mobility

continue to be engaged. What our US

Industry, we continue to grapple with

professionals require is that unique

procurement, staffing, and pricing

Canadian perspective to guide us on

issues, with no clear return to pre-

home soil.

COVID stability in sight. I want to

“

Christian Quandt, Russ Newton and John Quandt during the NMEDA Banquet at the 2023 Colo.

congratulations to each and every one of you for your tenacity and ingenuity.

Together, we are stronger, and your collective pursuit of remedies from industry modifiers clearly demonstrates that you are heard. I encourage you to consider stepping up for office in our industry.

Wishing you all successful sales, and thank you for your unwavering dedication and hard work.

express my heartfelt thanks and

We are in need of individuals with passion and a bit of time to step up and lead these initiatives across the finish line..”

Oct-Dec 2023

21

MEMBER NOTICE

Government Relations Update

By Amy Schoppman NMEDA DIRECTOR OF OVERNMENT RELATIONS

Price Survey Results Available, Benchmarking Portal Open NMEDA published three versions of the Auto Mobility Price Survey (AMPS) results in October. The “general” report presents the survey results – which include 120 items grouped into eight product or service categories – while the VA- and Voc Rehab-specific versions of the report include customized introductions tailored for delivery to our government partners at the U.S. Department of Veterans Affairs and State Vocational Rehabilitation Agencies.

Instructions for accessing the reports, as well as an AMPS benchmarking platform tutorial, can be viewed at https://nmeda. org/amps

VA Prompt Payment NMEDA’s Past Due Invoice (PDI) Program is dedicated to securing payment for late (30+ days) VA invoices. In Q3 2023, this exclusive members-only benefit helped resolve over 40 invoices and secure over $260,000 in overdue payments to our dealer members. If you are encountering late payments from your VAMC(s), visit our PDI Program website for more information about how NMEDA can help: https://nmeda.org/pdiprogram

22

NMEDA Circuit Breaker

MEMBER NOTICE

2024 Board Elections: Get Ready to Vote Nominations for the 2024 NMEDA board of directors have closed, so that means it’s almost time to cast your vote! Eligible members will receive an email in early December with a link to the election ballot.

Elections close December 31, so vote early so you don’t forget amidst the holiday bustle!

So, who’s on the ballot? See below!

PRESIDENT Jud DeMott Access 2 Mobility

TREASURER

Gina Lewis Centre de l’auto St-Lambert

Catherine Martin Ilderton Conversion Company

REPRESENTATIVE AT LARGE 3

REPRESENTATIVE AT LARGE 4

Tammy Johnson Superior Van & Mobility

Corey Kupsh A&J Mobility

MANUFACTURER REPRESENTATIVE Matt Swope BraunAbility

Todd Navarrete Vantage Mobility

Oct-Dec 2023

23

EDUCATION & TRAINING REPORT

The Third Time’s a Charm!

by Amy Lane NMEDA DIRECTOR OF EDUCATION, TRAINING & CONFERENCE

T

Mobility” presentation. Side note: I will

Conference & Auto Mobility

A Plethora of Education and Training

Expo was a charm. As I’m

Our commitment to arming our

information about ChatGPT was used

settling into my “new position” here

members with the knowledge and

for this article.

(though, I suppose I’m no longer

skills they need to excel was on track

considered new, since NMEDA has

this year. The dealer learning tracks

a few new faces in the mix), I realize

offered a diverse menu of educational

that this year marks the third time

sessions. From unveiling alternative

that NMEDA’s Annual Conference and

funding sources to delving into the

Auto Mobility Expo has collocated

possibility of the end of the ICE age,

its annual conference with the

attendees were immersed in the latest

Association for Driver Rehabilitation

information and innovations. The

Specialists (ADED) Annual

brand-new learning track dedicated

conference. That is three separate

to service shop management drew

events in one location.

rave reviews, and NMEDA’s brand new

When it comes to assessing our

custom recruitment toolkit revealed

his year’s NMEDA Annual

conference success and educational opportunities, I wholeheartedly embrace the optimistic spirit of “Third time is a charm” over the ominous shadow of “Three strikes and you’re out.” The former is a much more optimistic expression that encourages persistence and suggests that success may come after attempts to improve our educational offerings. Member feedback has been invaluable, and we’ve heeded the call. The Kansas City gathering incorporated your recommendations and led to an array of standout moments this year with some of the best in the industry:

24

NMEDA Circuit Breaker

how to lasso in fresh technician talent.

A particular standout session was the chat-tastic “ChatGPT and Auto

not confirm nor deny if newly learned

The Power of Automobility Roundtables Following the resounding success of last year’s roundtables, we brought them back bigger and better than ever. These intimate, collaborative discussions offer a host of benefits for all attendees. Not only do they foster interaction and help professionals build connections, but they also facilitate problem-solving and the exchange of innovative ideas. In an industry evolving as fast as ours, this is where the power of innovation meets the road.

Fueling Technicians for Success

Cruising Through the Auto Mobility Expo

to attend next year’s conference.

Don’t miss the unique opportunity

The Auto Mobility Expo was the

for you and your team. This isn’t just

our technician members, featuring

destination for seeing the latest

another conference and NMEDA isn’t

intensive 2-day technician training

innovations in vehicle technology,

just another association; it’s a vibrant

sessions. Both BraunAbility and

interacting with all attendees,

community of passionate individuals

Vantage Mobility took the lead

and forging invaluable industry

dedicated to safe automotive mobility

in providing technicians with the

connections. Besides, where else can

solutions for people with disabilities.

opportunity to work towards specific

you hobnob with our industry’s finest,

Our annual conference is where that

certifications, fine-tune their skills and

all while enjoying a bit of fun and

community comes together and truly

techniques, and stay at the forefront

great food on the side? The Expo was

shines. I hope to see you there next

of industry equipment knowledge and

the place to be and be seen.

year!

The weekend was action-packed for

installation techniques. Additionally, all technicians had the option to register and participate in the halfday BraunAbility EVO seat training session.

With respect to the success of NMEDA’s Annual Conference and Auto Mobility Expo, collocated with ADED’s Annual Conference, I conclude that the third time around was indeed a charm. Whether you made it to Kansas City or not, make plans now

NMEDA Technician Training Opportunities NMEDA Certified Technician (NCT) Coursework

These education modules are published and can be accessed at www.nmeda.org/nctprogram. The modules include Electrical Training Part I, Electrical Training Part II, The Quality Assurance Program (QAP), Make Inoperative, Fasteners and Shop Safety.

Successful completion of this coursework grants the individual the NCT certification, a requirement for a QAP dealer.

Manufacturer Service School (MSS)

These service schools, offered throughout the year, provide the opportunity to obtain multiple manufacturer certifications over the course of a few days. It is a great investment in the technician’s training as they obtain hands-on experiences and interact directly with the manufacturer representatives. See www.nmeda.org/mss for upcoming sessions and registration information.

Oct-Dec 2023

25

MEMBER NOTICE

Meet the New CEO Intro by Brittney McMahan NMEDA MANAGER OF COMMUNICATIONS & SOCIAL

Have you heard about the “new guy”? NMEDA recently underwent a shift in leadership as Danny Langfield assumed a new role as the Executive Director of the Auto Mobility Research & Education Foundation (AMREF). This change left an open seat at NMEDA’s table, which was filled by Toby Cummings in July. Since Toby’s arrival, he has proven to be exceptionally active and committed to his role as NMEDA’s new CEO. His leadership has already begun to make waves within the organization. Some of you had the fortunate opportunity to meet and engage with Toby during the industry roundtables, in the expo, or even in the hotel lobby in Kansas City. However, if you didn’t have the chance to attend the Annual Conference, don’t worry. You can continue reading to delve deeper into the story of NMEDA’s latest addition.

What was your first car?

My first car holds a special place in my memories, as it was a distinctive baby blue Chevy Luv pickup with a manual transmission. This particular vehicle marked the beginning of my journey into the world of automobiles and personal mobility.

What has been your most significant learning experience since assuming the NMEDA CEO role?

Significant? Reflecting on my initial 90 days as the CEO I am going to attribute the Dealers Open Forum meeting at the annual NMEDA conference as the most significant experience. The Dealers Open Forum meeting served as a unique platform for me to connect with key stakeholders, industry experts, and passionate members of the NMEDA community.

Other than emails and Teams messages, what is the last thing you read (book, article, recipe card, etc.)?

The last thing I read was a three-book series around the character “Murphy Shepard” by Christian fiction author Charles Martin.

26

NMEDA Circuit Breaker

Tell us a little about you/your family.

My motivation lies in the pursuit

What do you think is the most underrated benefit of NMEDA membership?

of constant improvement by being

I believe the most underrated benefit

old mother, my 22-year-old son

better today than we were yesterday.

of NMEDA membership is by excelling

(spoiled only child) and my wife

It’s about continuously moving that

in what we do, we can help keep

Tracy who are all steeped in their

needle.

the regulation of our industry out of

faith in God. They are supportive of

the hands of the government. It’s a

my career meandering to and from

significant advantage that often goes

various associations. Their goals are

unnoticed.

to someday be able to answer the

What motivates you, both professionally and personally?

What is the most interesting thing you have learned about the auto mobility industry in your first 90 days?

The most interesting thing I’ve learned about the auto mobility industry in

Do you have a secret talent that no one knows about?

As my son always says, “you can’t

my first 90 days is that each solution

hide talent” So for a secret, that

is highly individualized for each

would be no. However, if you need

customer. There’s no one-size-fits-all

a swift water rescue technician and

approach in our industry.

river guide I may be able to help you

If you could have dinner with any person, living or dead, (a) who would it be and (b) what would you eat for dinner?

I would have to say I’d have dinner with John the Baptist from the New Testament. I think locusts and honey would be on the menu.

My family consists of my 89-year-

question of what does ou dad/son/ husband do without a deep sigh and an eye roll.

out.

What does mobility mean to you?

Mobility, to me, means the ability to move to the locations and experiences one wants to be at or be a part of with the same ease as anyone else in this world.

Oct-Dec 2023

27

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29

ANSWERING THE BELL

By Brittney McMahan NMEDA MANAGER OF COMMUNICATIONS & SOCIAL

T

he third Colo, held in Kansas

fostered collaborative networking.

chance to win cash prizes. It quickly

City, was an undeniable success,

ADED and NMEDA members had the

became a favorite spot for many.

showcasing the remarkable event-

opportunity to connect with all our

hosting skills of the NMEDA and

AME Exhibitors while indulging in

The closing general session was

ADED staff.

drinks and an array of delectable food

On Saturday afternoon, a portion

options.

of our NMEDA staff and board of

Sunday morning commenced with

Duggan, and Monique McGivney to

directors organized the Newcomer

the COLO Breakfast, setting the stage

the association awarding them this

reception, offering a warm welcome

for a day brimming with educational

year’s Star Awards. Subsequently,

to our newest members. The evening,

sessions and exhibitions for attendees

industry professionals took the

set in the ballroom of the hotel, was

and Voc Rehab VIPs (More on pg 34).

stage to discuss the current trends

filled with laughter as we all took

The industry round tables, a hit for

and the potential impact of electric

part in an improvisational lesson

the second year running, featured 14

vehicles on the auto mobility

led by Avish Parashar during his

diverse topics, followed by the first

industry. The panel consisted of Chad

opening keynote, “Say Yes, And!” This

ever COLO networking blitz. Sunday

Blake – BraunAbility, Joe Dertouzos

presentation extended beyond humor,

night concluded with the Voc Rehab

– McKinsey, Prasad Ganorkar –

delving into the value of an open

Meet and Greet, an event that drew

McKinsey, with Dave Goch of Webster

mindset in the realms of business

representation from 19 states!

Chamberlain & Bean serving as

Monday morning marked the opening

the moderator. These experts did

and management and the profound impact such a mindset can have on various situations.

of the expo hall, featuring a delicious brunch for both ADED and NMEDA

The next event in line was the Grand

attendees. This was also the time

Opening of the Auto Mobility Expo

for the prize drawing for expo hall

Hall, an awe-inspiring experience that

activities, including Bingo and the

showcased innovative technology and

Passport, offering participants a

an opportune moment for the NMEDA staff to acknowledge the contributions of Gerry Davis, Christina

a remarkable job in highlighting the challenges and changes facing the auto mobility industry in light of the rise of electric vehicles. The discussion generated a series of thought-provoking questions from the

audience.

Cook. Notably, Bob Nunn and Scott

the conference, inviting NMEDA and

Monday night kicked off with possibly

Bolduc were inducted into the

ADED back for round two!

the most successful live auction in recen yars. The generosity of the auction donors reached new heights this year, offering NMEDA an impressive array of items, including

Hall of Fame for their substantial contributions not only to the association but also to the entire industry. For comprehensive details on all the awards presented at the

a number of COACH purses, two

conference, please refer to page 37.

backyard BBQ and bourbon baskets,

If you found this event enjoyable

and two vehicle conversions. Not

or if reading about it piqued your

to be overlooked were the fabulous

interest, you’ll be delighted to learn

attendees who kept their paddles

that Kansas City also appreciated

high, raising a remarkable $103,000 for the association.

The elegant awards banquet served as the grand finale of the conference, where awards were bestowed upon Gina Lewis, Chad Blake, and Sam

CONFERENCE PHOTO ALBUM www.nmedaannualconference.com/photos23

32

NMEDA Circuit Breaker

Voc Rehab VIPs Back Again in 2023

By Amy Schoppman NMEDA DIRECTOR OF GOVERNMENT RELATIONS & PUBLIC POLICY

S

ince 2020, NMEDA has hosted

individuals who joined us in Kansas

once to describe the content of these

Vocational Rehabilitation (VR)

City for learning, networking,

sessions, and “sharing this information

professionals—affectionately

exploring, and “the best VR VIP

with my team and VR leadership”

experience yet!”

was routinely identified as a valuable

referred to as our “VR VIPs”—at the NMEDA Annual Conference and Auto Mobility Expo. What began as a modest gathering of established VR contacts has increased in both attendance and scope to include VR pros at a variety of career stages engaging in structured education and exclusive roundtable discussions while networking with their peers and the premiere providers of auto mobility solutions throughout the U.S. In the words of one recent attendee, “the NMEDA Conference has developed a reputation as a ‘must-attend’ event for us, not only because it’s fun and educational but because it is the largest annual gathering of VRaffiliated rehab technology specialists in the country.”

The following pages include an overview of NMEDA’s VR VIP programming, photos of our Voc Rehab friends in action, and feedback from some of the 60+ VR-affiliated

Education Sessions This year’s VR-exclusive education

takeaway from the structured education.

included two 1-hour sessions that

Roundtable Discussions

focused on the inner workings of

As the Industry Roundtable

NMEDA’s various quality assurance

Discussion event was occurring in

programs, the education and training

the hotel ballroom, VR VIPs hung

opportunities available to VR staff,

back at the Convention Center

and additional valuable resources

for their own series of “interesting

such as the Auto Mobility Price

and helpful” 15-minute rotating

Survey (AMPS) and the joint NMEDA-

discussions “with other professionals

ADED Recommended Practices

who are passionate about vocational

publication. Attendees appreciated

rehabilitation.” Multiple groups of 4-8

“learning about the various programs

VR VIPs from different states spent

that NMEDA has and that we can

nearly two hours drilling down into

use in our work to help individuals

topics ranging from subsistence costs

be safe and independent drivers,”

to high-tech modifications, and this

with many VR VIPs requesting

exercise generated “an incredible

Consumer Guides, AMPS reports,

exchange of ideas,” comparative

Best Practices guidance, and details

discussions regarding VR policies

on how they can collaborate with

and procedures, “greater awareness

NMEDA for on-site education at their

of the VR challenges faced in certain

facilities. The words “crucial” and

states or geographic regions,” and

“enlightening” were used more than

spirited debate on the evergreen topic of bid process vs. fee schedule.

The roundtables were frequently cited as “the most directly beneficial to me and my role within our VR Program,” with nearly all attendees identifying “meeting others in VR” and “learning so much about what our agency and AT unit are doing well and what we could improve upon” as a favorite aspect of their conference experience, noting that “these connections are beneficial long after the conference ends.”

Auto Mobility Expo

met or known about.”

as safe and independent drivers”

Outside of the classroom, the Expo

Overall Value

– and the NMEDA team is already

was identified as “THE place to go”

The goal of NMEDA’s VR VIP Program

contemplating new features, formats,

for VR VIPs with less past exposure

is to deliver engaging programming

and fun things to come in 2024.

to the industry, allowing them to

and relevant content that will be

As for improvements, it was

“view and demo the wide range of

of professional value to attendees,

recommended that NMEDA “spread

available products that [they] had

so I was beyond delighted to hear

the word to other state VR programs

heard about but never seen in action.”

“this conference was one of the

and encourage field staff to attend!”

Considered “one of the best parts of

best of my professional career”

Trust me, we do! All 50 states receive

the conference,” the Expo provided

(or some variation thereof) from

invitations – and Canadian provinces

“excellent opportunities to talk

multiple people. When this program

will join the guest list starting next

directly to equipment manufacturers

was initially conceived, our goal

year – but if you are a NMEDA

and dealers” and “to really dive deep

was to provide attendees with an

member whose state was not present

into the product landscape,” helping

opportunity to spend several days

in Kansas City, or if you are a potential

VR VIPs to “better understand

“meeting others who understand and

VR VIP attendee who is interested

the products that [their] agencies

care about the work that [they] do,”

in joining us, please contact me to

purchase.”

“having direct conversations with

ensure representation at the 2024

dealers and driver rehab specialists

event.

VR VIP Meet & Greet

plus hands-on discussions with

Sunday evening’s VR VIP Meet &

manufacturers,” “obtaining the latest

Greet event was a “fun and social”

information from NMEDA about QAP

highlight, providing “valuable time to

programs,” and “learning how NMEDA

meet with local NMEDA and ADED

advocates for us and can help us

members” and “the ability to finally

with our VR difficulties.” This year’s

put faces with names of the providers

feedback appears to confirm that we

our agency uses.” One attendee

have met those goals – “this event

met a CDRS looking to start a

would be tremendously helpful to any

business in their area – “it was a great

Voc Rehab professional dedicated

opportunity to meet him and have

to placing individuals on the road

a chance to make that connection, talk to other individuals interested in our program, and also make a great contact with an individual that I am going to be collaborating with!” – with others noting that the event facilitated “connections with VR, ADED, and NMEDA professionals that I would not otherwise have

NMEDA Sends a Big THANK YOU To Our Auction Donors!

ADA | Adapt Solutions | AMF-Bruns | BraunAbility | Bruno Independent Living Aids Clock Mobility | Crescent Industries | DealerTeam.com | Drive-Master | Driverge Electronic Mobility Controls LLC | EZ Lock | Harmar | Johnson Hand Controls Majestic Specialty Vans | Mobility Credit Acceptance | Mobility Innovations | PSA Insurance Q’STRAINT | Sure Grip | Twining Consulting, dba RADCO | Tempe Mobility | Vantage Mobility

And the Award Goes To...

Hall of Fame Inductees Bob Nunn

Scott Bolduc

Bob Nunn and John Quandt

Star Award Gerry Davis

Christina Duggan

Monique McGivney

Mikala Ballard and Gerry Davis

President’s Award Gina Lewis

Christian Quandt and Gina Lewis

CEO’s Award Chad Blake and Sam Cook

Tammy Johnson, Toby Cummings and Chad Blake

Sam Cook

2023 EXPO SPONSORS & EXHIBITORS

Acrisure — ADED — AKTA — AMREF — AOTA — ATP Medical, LLC — Bever Mobility Products Bridge to Mobility — Clock Mobility — ColleBuilt Products — DealerTeam, Inc. — Drive-Master Systems & Controls — Driver Rehabilitation Institute — DriveSafety — EZ Lock — Fenton Mobility Huntington Distribution Finance — In Motion Mobility — Logical Position — Merlin Mobility Mississippi Institute On Disabilities — Mobility Credit Acceptance — NMEDA — O’Reilly Auto Parts PARAVAN — PSA Insurance — Stereo Optical Company — Systems Technology, Inc. Twining Consulting — United Access — University of Florida — Virage Simulation Inc

save the date October 5 - October 7 Kansas City, Missouri The 2024 COLO Back to Back years!

Disclaimer: Location is under contract.

Oct-Dec 2023

39

INDUSTRY ADVISOR

Automatic Emergency Braking

By Harry Baergen – Autoregs Consulting NMEDA CRP COORDINATOR

Harry Baergen was previously the Regulation Enforcement Officer for Transport Canada. Currently, he acts as the Compliance Review Program (CRP) Coordinator for NMEDA. If you have any questions about the contents of this article, or about the NMEDA CRP, contact Harry Baergen at 778.888.2210.

A

few months back, one of our

systems on all passenger cars and

favorite NMEDA members

light trucks. According to NHTSA’s

and former CEO, Dave

data, this rule will considerably

Hubbard, was in his vehicle minding

reduce rear-end crashes and crashes

his driving when he was struck from

involving pedestrians. NHTSA

behind by a DUI driver traveling at

estimates this rule could save up

45 mph with no signs of braking.

to 360 lives annually and prevent

The impact was so devastating that

24,000 injuries. This rule aligns with

it flattened Dave’s seat out and left

the Department of Transportation’s

him with severe whiplash in both

(DOT) effort to expand vehicle crash

shoulders. After months of therapy,

prevention systems in the present

Dave can now lift his arms halfway.

environment of U.S. government

According to the National Highway

limitless spending.

Traffic Safety Administration (NHTSA), this accident could have been prevented.

The AEB technology is a comprehensive system that continuously monitors a vehicle’s

Ironically, just a few months back, in

surroundings while it’s in motion. It

June, NHTSA announced a Notice of

uses sensor technologies and sub-

Proposed Rulemaking (NPRM) that

systems working together to detect

would require automatic emergency

when the vehicle is close to crashing.

braking (AEB) and pedestrian AEB

The AEB system automatically

“

Ironically, just a few months back, in June, NHTSA announced a Notice of Proposed Rulemaking (NPRM) that would require automatic emergency braking (AEB) and pedestrian AEB systems on all passenger cars and light trucks.”

40

NMEDA Circuit Breaker

applies the vehicle’s brakes if the

will improve, and the technology will

driver has not done so or applies

get cheaper over time.

more braking force if necessary

Also, statistical data that justifies

to avoid the crash. NHTSA has already collected data from some passenger cars equipped with AEB showing the benefits at lower speeds.

Now NHTSA wants to expand this technology to require all cars to be

“

able to avoid hitting the vehicle in

these technical advances adds weight to the argument that automated devices in vehicles are better drivers than humans. Had the vehicle that rear-ended Dave’s vehicle been equipped with automatic emergency braking, likely, the vehicle driven

Also, statistical data that justifies these technical advances adds weight to the argument that automated devices in vehicles are better drivers than humans. ”

front up to 62 mph. In addition, the proposal would require that AEB recognizes and avoids pedestrians at

by the DUI driver would not have impacted Dave’s vehicle at all.

night.

If the proposed rule is adopted, nearly all vehicles with a gross vehicle weight rating of 10,000 pounds or less will be required to have AEB technology within three years of the final rule. The rule will be extended to heavy-duty trucks, as already in place in Europe, and Canada will likely follow the U.S. verbatim.

Of course, implementing AEB technology will add some cost to vehicles that have already increased drastically in cost over the last several years and there is no guarantee that an automatic emergency braking system will always intervene. Adverse weather, like snow or rain, could keep the system from detecting an obstacle. Even the sun being low in the sky could affect how it operates.

Regardless, NHTSA expects that the technology will continue to evolve.

System performance and reliability

Oct-Dec 2023

41

Mobility Way

By Mike Savicki — Afterburner Communications NMEDA CONSULTANT

(Road) Warrior From Clover to Clemson (and beyond), Mckenna Woodhead navigates HER road to the future

I

t’s a 2 1/2 hour drive from Mckenna

being in multiple places hundreds of

gears for her subsequent Carolina

Woodhead’s Clemson University

miles apart each week, you hit the

Crash wheelchair rugby team practice

apartment to the Charlotte, North

road.

that almost completely fills her day

Carolina, apartment where she typically spends her Sunday nights.

during a season which runs from More specifically, leaving Clemson

September through May.

early allows her to get a jumpstart on Why does she do it? It’s simple. When

both her Monday internship at Levine

Spending the night at her sister’s

life pulls at you and demands your

Children’s Hospital and then switch

apartment is a bonus, too. Family is, and has always been, important to her.

Then it’s a sore shoulders and cardio recovery 2 1/2 hour drive right back to Clemson when practice ends.

Sleep in on Tuesday morning? Nope.

Clemson’s wheelchair tennis begins practice at 6 AM sharp. Then morning and afternoon classes demand the attention of this recreational therapy third year scholar-athlete.

But let’s not overlook those weeks (and weekends) when she is also away from campus for tennis tournaments or wheelchair rugby competitions in

42

NMEDA Circuit Breaker

places like Alabama, Florida, Virginia and Pennsylvania. Those trips often require a bit of driving, too.

I’d share the rest of her schedule with you but I think you get the picture.

If you must know, a 2018 jet ski accident on Lake Wylie, South Carolina, changed Mckenna’s mobility but not her outlook. The day after leaving rehabilitation, she rejoined her high school class. She then graduated

her license. She then (literally and

Virginia, and ASAP in Charlotte,

from Clover High School with the

figuratively) loaded up and hit the

North Carolina, there are also other

same core group of friends she began.

road.

well-known possibilities in places like

Woodhead now drives a 2017

Colorado. Time will tell where those

But looking back, there were areas of her life that changed after her injury.

“My injury made me grow up faster and I had to learn more about my body and my health than most others my age,” Mckenna Woodhead says.

“And socially I had to interact more with adults than most which, I believe, has made me more mature.”

Braunability Toyota Sienna with an

roads will lead.

in-floor ramp, 6-way power seat base and push rock hand controls.

Five years into a life altered by spinal cord injury, Mckenna Woodhead has

“In all honesty a two or three hour drive is nothing,” she says. “Being on the road gives me that feeling of

already done more in a wheelchair than most have done in a lifetime. And she is just getting started.

independence and not being held back. When I’m on the road I’m just like everyone else.”

“I’m grateful for the opportunities that I have had so far, I’m happy with the path I’m on and I’m looking forward

Never having driven before her injury, getting on the road was a milestone of independence. Learning the rules of the road was one thing but what she remembers most about the entire experience was finding the right hand controls and a spinner knob to fit her needs.

The process flowed fairly smoothly.

At 16 she got her learners permit, completed driver’s ed, took her road test (albeit alone in a vehicle with the examiner watching nearby due to COVID restrictions) and got

Even on her college campus, Mckenna says, navigating from a van does have some challenges. Since Clemson is a hilly campus, she fights to find accessible parking spots near her classes. For that reason alone, she chooses to drive, even short distances, as opposed to taking her chances with the university bus services.

When graduation arrives, Mckenna hopes to find a job in adaptive outpatient recreation therapy. She says that while there are excellent centers like Sportables in Richmond,

to discovering what is in front of me,” Mckenna concludes. “I think it is all working out.”

QAP STRAIGHT TALK

QAP IS GOING COMMERCIAL!!!

(and other exciting updates coming your way)

by Chuck Hardy NMEDA DIRECTOR OF QUALITY & COMPLIANCE

D

id you make it to our

And work we have… in this article I

industry standard. There is no other

conference and auto mobility

want to share with you some really

company, entity, or association in the

expo? I hope you did, it was

exciting news about QAP and QAPx

auto mobility industry that has an

a fabulous show with an incredible

and all the things coming your way in

accreditation program like NMEDA’s

array of speakers, workshops, and lots

2024. Let’s start with:

QAP. But one of the things we found

of exhibitors to visit. We had good

out is that a lot of the government

attendance, and it was a pleasure

Commercial Vehicles – Bringing

agencies and third-party payers our

being able to see and talk to people

commercial vehicles under the scope

dealers and members were working

in person versus from my desk in

of QAP has been something we

with also procure commercial

Tampa. Did you see we had some

have been working on for several

vehicles. When I am talking about

hurricanes and tornado’s coming our

years. QAP was created to assure

commercial vehicles, I am talking

way here in Tampa-town? Well… that’s

the person behind the wheel is

about wheelchair accessible transport

life in Florida. After moving to Tampa

safe and was focused on ‘personal-

vehicles like ambulances, taxis, buses,

from Rochester NY back in 2010 some

use’ vehicle modifications and

and more commonly transporters

sales. And that said, the QAP is the

like the vehicles used by the Veterans

of my friends back home said ‘are you crazy, all those hurricanes and alligators’, but that just comes with

“

When I am talking about commercial of time its all beaches and sunshine!! vehicles, I am talking about wheelchair Right… So, I can’t complain; although, I can still hear the ‘gasp’ in my mom’s accessible transport vehicles like voice when I called and told her we ambulances, taxis, buses, and more decided to ride-it-out at home as they were watching hurricane Idalia on the commonly transporters like the vehicles weather channel barreling up the gulf about 80 miles to the west of us. The used by the Veterans Administration to good news is all of us in the Tampa take veterans from their homes to doctors office stayed safe and still have a appointments and the like.” place to work. the territory and you know, the rest

44

NMEDA Circuit Breaker

Administration to take veterans from

the dealer will always know exactly

their homes to doctors appointments

where a commercial vehicle they sell

and the like.

will ultimately be used. It could be

At the October 2024 QAP committee

anywhere, so QAP will not require

meeting, the committee voted to

the Out of Area Service form to be

update the QAP Rules to include

completed. Then for Regulatory

commercial vehicles and barring a

Compliance, its understood that there

set-back, the policy will be effective

is a much wider array of possible

sometime in 2024. Don’t worry, you

commercial vehicle types, and

will be notified before that happens.

while all these vehicle conversions

So, what will that mean for our

are required to meet all applicable

dealers?

Fortunately, the dealers I have spoken to have told me this is not going to be a major change to operations.

While there not be a ‘client’ to come in for fittings, and less customization for driving controls, the commercial vehicles can be processed by QAP dealer just like any other job, with a QAP label being applied and work order created in QAPx or Docutrack.

state, federal, and Department of Transportation regulations, the

When will all of this happen and when will I have to start entering commercial vehicles in QAPx or Docutrack?

Great question, we still have some updates to make in the administration software packages. Be on the lookout for a QAP Bulletin that will notify membership of exactly when the new policy will become effective. Right now, we are targeting around Q3 2024.

remain as it is today to show only

What about Industry Manufacturer members who may be producing commercial WAVs?

personal-use conversions. Note that

Another great question. The MQAP

may change in the future as the

committee is currently working on

program matures. The last change

how to incorporate commercial

will be to the Vehicle Delivery

vehicles into the MQAP Rules but I

Form, as there are a different set of

have nothing to report at this time.

requirements for commercial vehicles,

Stay tuned!

postings on the NMEDA ‘safety reviewed vehicles’ web page will

it will have its own delivery form and

There are only minimal changes to

the new form will be part of QAPx so

the QAP Rules. In the Out of Area

will be easy to find.

Service section, we do not expect

Oct-Dec 2023

45

QAP STRAIGHT TALK (continued) Next up is another major announcement for QAPx users:

OVER!!! I want to tell you now, all of

customer is with you at the dealership,

the dealers who called me, emailed

they can electronically sign the forms

me, or who came to the NMEDA

on the spot, with their finger (on a

QAPx is getting electronic signature capability in 2024!!

booth at the expo like Mairym from

touch-screen device) or using a typed

All Mobility on the beautiful island of

name similar to how you may have

Part of me wanted this to be the main

Puerto Rico to voice their frustration

done it at other places like DocuSign.

headline for my article, but I thought

for not having a system capable of

Best yet, if your customer is at home,

in the long run, bringing commercial

capturing an electronic signature.

you can email a signature request

vehicles under the scope of QAP was

For Mairym and all the other dealers

to them and they can click the link,

probably a bigger deal. Although

out there, we heard you, I heard

open the document and sign it from

there is an argument for electronic

you, and we now have it for you.

home. And we are not sacrificing

signature. While Docutrack users have

QAPx is getting electronic customer

security either, the QAPx electronic

always had electronic signature, QAPx

signature!!!! You don’t know how

signature methods are secured with

users have not, until now.

happy I am to say that.

TTL encryption and comply with the

QAPx users have had the beauty of a

While the final testing is on-going,

fully electronic system to capture all

beginning in early 2024 we will make

QAP activities but at the end of the

the announcement that the feature is

With the new electronic signature

job, they still have to print out all the

live in QAPx and you can start using it

feature you will no longer have to

documents that require a customer signature (like the make inoperative and vehicle delivery forms), have the customer sign the forms, then scan them, and (when they can find where the scanner saved them) the dealer has to upload the scanned document into QAPx. Holy moly that’s a lot of busy-work for something most

“

immediately. The new system is slick

federal ‘ESIGN’ act that was passed in 2000.

print, sign, scan, and upload and

Best yet, if your customer is at home, you can email a signature request to them and they can click the link, open the document and sign it from home.”

modern systems out there can do today. Well, I am more than happy to

and you will be able to obtain the

we know that is going to save our

announce those days are about to be

signatures in a variety of ways. If the

dealers a lot of time. Of course all good things come at a cost and there

46

NMEDA Circuit Breaker

was considerable development work

QAPx reports, our dealers were not

great holiday season ahead!! If you

needed to bring you this feature. So

able to see the actual date a job was

have anything you want me to write

expect to see a nominal increase to

submitted. That was a bummer so

about, send it along, otherwise keep

your QAPx invoice, but don’t worry,

we asked our developers to fix that

doing what you do and keep moving

we’re only talking about less than

and now when you look at your jobs

life forward staying focused on the

50 bucks every six months and we

summary (see pic) you will see a new

person behind the wheel. Its what we

know the feature will pay for itself in

column added for “date submitted”.

do.

efficiencies.

With that field you will now be

That’s great Chuck! Anything else we

able to do your own reporting and

can look forward to?

reconciliation on submitted jobs.

Well… glad you asked. Yes there is.

We hope this helps and remember,

QAPx now shows a date submitted field for all jobs

that you wish you did, send me a note

About a year ago NMEDA started

can update with the system. QAPx is

sending out monthly (now quarterly)

your system and we want it to work

jobs submitted summaries and

for you!

while this data was well received by

Well, that’s about it folks. A new

our members as it allowed them to reconcile internal job reports with

if there is something you don’t have and we will see if it is something we

year is coming and wishing you all a

Get Social with NMEDA

Oct-Dec 2023

47

QAP DASHBOARD QAP DASHBOARD AVERAGE FINDINGS PER AUDIT OCTOBER 2022 - SEPTEMBER 2023 5 4 3 2 1 0

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

TOP 5 AUDIT FINDINGS OCTOBER 2022 - SEPTEMBER 2023 QAP Contact Training Incomplete/Expired

62

Manufacturer Training Certificate Missing

55

Tool Calibration Missing/Not Uploaded

55

Final Inspection Incomplete NCT Training Missing/Expired

41 25

AUDIT FINDING SEVERITY OCTOBER 2022 - SEPTEMBER 2023 Successful Audit 1%

Major 25%

Opportunity for Improvement 41%

Minor 33%

48

NMEDA Circuit Breaker

QAP DASHBOARD QAP DASHBOARD TOTAL QAP DEALERS IN GOOD STANDING Quarterly: SEPTEMBER 2022 - SEPTEMBER 2023

310

307

305 300

299

296

295

292

290

287

285 280

275

Sep-22

Dec-22

Mar-23

Jun-23

Sep-23

NEW QAP APPLICATIONS & ACCREDITATIONS Quarterly: SEPTEMBER 2022 - SEPTEMBER 2023 Applications

7

Accreditations

6

6 5 4 3

5 4

4 3 2

2

1

1 0

1

0 Sep-22

Dec-22

0 Mar-23

Dealers with No Audit Findings

Jun-23

Sep-23

Newly Accredited Dealers

Adaptation 04 Inc. – Trois-Rivières, QC MobilityWorks – Gray, ME

Oct-Dec 2023

49

NMEDA INDUSTRY MEMBERS INDUSTRY

____________________________

Accessible Vans of America, LLC. 334 Buckington Street St. Peters, MO 63376 (636) 294-1762 Acrisure 4808 Broadmoor Ave SE Kentwood, MI 49512-5306 (616) 447-2293 Adaptive Driving Alliance 111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401 Adaptive Mobility Systems, Inc. 2072 N. Bibb Drive Tucker, GA 30084 (770) 674-0776 Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419 AMF Bruns of America 1797 Georgetown Road Hudson, OH 44236 (877) 506-3770 Bever Mobility Products 2885 Sanford Ave SW 41693 Grandville, MI 49418 (888) 959-6198 Brandl Mobility Finance Services 559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922 BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438 Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5316 Creative Carriage Ltd. 6 Ridgeview Street St. George, ON N0E 1N0 (519) 740-4801 Crescent Industries 191 Washington St. Auburn, ME 04210 (207) 777-3500 DealerTeam.com, LLC 2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260

50

Driverge Vehicle Innovations 4199 Kinross Lakes Parkway Suite 300 Richfield, OH 44286 (330) 510-3069 Driving Systems, Inc. 16139 Runnymede St. Van Nuys, CA 91406 (818) 782-6793 DSHS/DVR 4565 7th Ave SE Lacey, WA 98503-1075 (206) 462-0620 Electronic Mobility Controls, LLC 26 Gabriel Dr. Augusta, ME 04330 (207) 512-8009 EZ Lock 2001 Wooddale Blvd.

Baton Rouge, LA 70806 (225) 214-4620 Fiat Chrysler Automobiles 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877 Ford Motor Company 777 Woodward Avenue, Suite 500 Detroit, MI 48226 (313) 202-6342 Freedom Motors Inc., division of Savaria 14 Goodmark Place Etobicoke, ON M6W 6R1 1-905-799-5544 General Motors Corporation 100 Renaissance Ctr., MC482-A20-B98 Detroit, MI 48265 (313) 667-8682 Harmar Mobility 1500 Independence Blvd.

Ste 220 Sarasota, FL 34234 (800) 833-0478 High Level Enterprises, Inc. 28767 Holiday Pl Elkhart, IN 46517-1109 (574) 343-2150 In Motion Mobility 2299 NW 108th Avenue Sweetwater, FL 33172 (786) 543-2046

NMEDA Circuit Breaker

Johnson Hand Controls LLC 3960 Locust Grove Rd Columbia, PA 17512 (717) 449-0089 Mahadev Metal Works & Fabrication Unit 124, 125 - 11071 Bridgeport Rd. Richmond, BC V6X 1T3 (604) 270-3317 Malley Industries, Inc. 1100 Aviation Avenue Dieppe, NB E1A 9A3 (506) 859-8591 Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051 MGA Research Corporation 5000 Warren Road Burlington, WI 53105 (262) 763-2705 Mobility Credit Acceptance 1108 E Main St Suite 200 Richmond, VA 23219 (804) 505-4000 Mobility Innovations 51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816 Mobility Support Solutions 16212 Bothell Everett Highway Mill Creek, WA 98120 (877) 246-0979 PMG Technologies Inc. 100 Du Landais St. Blainville, QC J7C 5C9 (450) 430-7981 Pritchard Auto Group 1 Team Quest Way Clear Lake, IA 50428-2296 (352) 552-6674 PSA Insurance & Financial Services 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495 Q’Straint/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665

Royale Mobility LLC 100 Newark Street Haverhill, MA 01832 (978) 374-4530 Sure Grip Hand Controls 4850 Route 102 Upper Kingsclear, NB E3E 1P8 (506) 363-5289 Tempe Mobility 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383 TMN 58 Hachermesh St. Haifa, Israel 31000 073-2229222-200 Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649 Twining Consulting, Inc. 18071 Mount Washington St Unit A Fountain Valley, CA 927086118 (562) 272-7231 Vantage Mobility 5202 S. 28th Place.

Phoenix, AZ 85040 (800) 348-8267

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS ALLIED HEALTH PROFESSIONALS

____________________________

ARIZONA Jennifer Nordine Driving to Independence LLC 1414 W. Broadway Rd #218 Tempe, AZ 85282 (480) 449-3331

____________________________

CALIFORNIA Sam Abboushi Dynamic Repair Solutions 23615 El Toro Rd X287 Lake Forest, CA 92630 (714) 988-6600 Penny M. Anders Sharp Memorial Hospital Rehab 1641 Borana St. San Diego, CA 92111 (858) 565-2437 Lula Capuchino Capuchino Therapy Group 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300 Melanie Henry Driver Cognitive Assessment Center, LLC 4450 Black Ave Suite D Pleasanton, CA 94566 (925) 249-5947 Henning Mortensen Bond Driving School 3333 Balmoral Dr Sacramento, CA 95821 (916) 485-5779 Stanton Toy Always Care Medical Supply INC 296 Highland Place San Pablo, CA 94806 (510) 705-1765

____________________________

COLORADO Sarah Davidson Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117 Barry Doyle Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218 Colleen Knoll Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

Natalie Uyeno 3425 S Clarkson St Englewood, CO 80113-2811 (303) 789-8218

Carin Mitchell Mitchell Driving Solutions PO Box 705 New Carlisle, IN 46552

FLORIDA Stephen A. Emerson Stephen A. Emerson Inc. 1384 Wainwright Way Ft. Myers, FL 33919 (239) 633-0180

Eva Richardville Therapeutic Mobility Services, Inc. 311 Airport North Office Park Ft. Wayne, IN 46285 (260) 417-8399

GEORGIA

KENTUCKY

Dan Allison 142 Lynford Ln Woodstock, GA 30189

MaryFrances Gross On the Road, Again 4805 Hemlock Way Lexington, KY 40514 (619) 607-1142

____________________________

____________________________

Eilif L. Olesen 636 Frigate Dr # 9201 Ellijay, GA 30540-6335 (727) 424-7485 Rajesh Pagadala Georgia Vocational Rehabilitation Agency 3586 Riverside Drive Macon, GA 31210 (478) 751-6272

____________________________

ILLINOIS Danielle Czajkowski STRIVE for Independence, Inc. 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60418 (630) 984-1919 Anne Hegberg Strive for Independence 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60148 (630) 909-6080 Monica Scalise Marianjoy Rehabilitation Hospital now part of Northwestern Medicine Driver’s Department 645 N. Kingsbury St Unit 1501 Chicago, IL 60654 16309096087 Nicole Thonn STRIVE for Independence 1919 S Highland Ave Bldg. C Suite 119 Lombard, IL 60148 (630) 984-1919

____________________________

INDIANA Kathy Kachanoski Columbus Regional Hospital 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938

____________________________

Brian Iadarola Drivabilities 224 N. Hite Ave Louisille, KY 40206 (502) 893-0050

____________________________

LOUISIANA Michael K Shipp MKS Consultants, LLC 1340 Mitcham Orchard Rd Ruston, LA 71270 (318) 245-7361

MISSISSIPPI Nikki Simmons Driving Independence 5225 Crawford Rd Hernando, MS 38632 (901) 734-7472

____________________________

NEW YORK Gail Babirad Rehabilitation Technology Assoc. Inc PO Box 540 Kinderhook, NY 12106 (800) 987-2753 Jurgen Babirad Rehabilitation Technology Associates, Inc. PO Box 540 Kinderhook, NY 12106 (800) 987-2753 John Lorenzetti, OTR/L, CDI, DRS FLX Driver Rehabilitation, LLC 4144 High Banks Rd. Geneva, NY 14456 (315) 585-9198

MARYLAND

Andrew Streit Stevens Driving School LLC 4060 Seneca St. West Seneca, NY 14224 (716) 674-2340

Elin Davis American Occupational Therapy Association 6116 Executive Blvd Ste 200 North Bethesda, MD 20852 (800) 729-2682

Raanan Zidile Tri-Boro Driver Rehabilitation & Mobility Services, Inc. 1642 Coney Island Ave Brooklyn, NY 11230

MASSACHUSETTS

NORTH CAROLINA

Eugene Blumkin Massachusetts Rehab Commission 600 Washington Street Boston, MA 02211 (617) 204-3721

Kirby Augustin The Car Whisperer 8111 Ship Street #507 Charlotte, NC 28269 (704) 371-2411

MICHIGAN

Cyndee Crompton Genesis Marketing & Agencies dba Genesis Mobility PO Box 448 McLeansville, NC 27301 (336) 697-7841

____________________________

____________________________

____________________________

C Kerry Jones The Space Between 26875 Church St. Edwardsburg, MI 49112 (269) 663-0226 Kelby Lloyd Special Driving Services, Inc. P.O. Box 241 Okemos, MI 48805 (517) 862-1717

____________________________

Anne Dickerson East Carolina University 1806 Planters Walk Greenville, NC 27858

____________________________

Oct-Dec 2023

51

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS Mike Edwards North Carolina Division of Vocational Rehabilitation 5501 Executive Center Dr Suite 101 Charlotte, NC 28212 Liz Soles ADED 200 First Avenue N.W. #505 Suite 505 Hickory, NC 28601 (866) 672-9466 ____________________________

OHIO Emily Haffner The Ohio State University 1116 Perry Street Columbus, OH 43221 (614) 685-5600 ____________________________

PENNSYLVANIA Brenda Bennett Transportation Solutions 4202 Peach Street Erie, PA 16509 (814) 833-2301 Susie Touchinsky Adaptive Mobility Services 225 Clark Drive Orwigsburg, PA 17961 (484) 650-2280 ____________________________

SOUTH CAROLINA Alan B. Simmerson CDRS WJBD VA Medical Center 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000

CANADA ____________________________

BRITISH COLUMBIA Jenn Campinos Island Mediquip ____________________________ 101-750 Enterprise cres Victoria, BC v8z 6r4 TEXAS (250) 940-3829 Chad Strowmatt Dean Robertson Strowmatt Rehabilitation Access Driver Rehab Services, Inc Specialists 11020 Katy Freeway Ste 217 3405 W 31 Ave. Houston, TX 77043 Vancouver, BC V6S 1X6 (713) 722-0667 (604) 263-5286 ____________________________

VIRGINIA Arthur Yeager US ARMY, Walter Reed hospital 3835 Maple Hill Rd Fairfax, VA 22033-2722 (571) 635-7484

Lars Taylor InSight Rehabilitation Services Inc. 3002 Coachwood Crescent Coldstream, BC V1B 3Y4 (250) 542-3087 ____________________________

NEW BRUNSWICK Maura DuLong Stan Cassidy Centre for WISCONSON Rehabilitation Chelsea Hales 800 Priestman St. The Master’s Driving School Fredericton, NB E3B 0C7 W7366 Flambeau Point Road (506) 452-5876 Ladysmith, WI 54848 ____________________________ (715) 532-0327 ____________________________

____________________________

ONTARIO Shah Baqar, OT, CDRS CBI Health Group 20 Linsmary Court Markham, ON L6E 1L2 (416) 419-3031

F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-7660 Tamalea Stone Ottawa Hospital 686 Vivera Pl Stittsville, ON K2S 2N1 ____________________________

QUEBEC Kristian Thivierge Centre de Readaptation Constance-Lethbridge 7005, Boulevard de Maisonneuve Quest Montreal, QC H4B 1T3 ____________________________

SASKATCHEWAN Susanne Adamson Driver Assessment Program/Saskatchewan Health Authority 88 Tibbits Road Regina, SK S4S 2Z1 (306) 766-5427 Suzanne Lendvoy SK Health Authority 2180 23rd Avenue Regina, SK S4S 0A5 (306) 766-5968

NMEDA EDU/GOV’T/NON-PROFIT MEMBERS EDU/GOV’T/NONPROFIT ____________________________

Marilyn Clark 3863 Lander Road M2 Chagrin Falls, OH 44022 James Kovar 3135 TAMU College Station, TX 77843

Daniel Reid 1721 Hardy Street Hattiesburg, MS 39401 (601) 544-5403

Justin Maxwell 3135 Tamu College Station, TX 77843

Gerhard Schmidt Bridge to Mobility 24410 Emmons Rd Columbia Station, OH 44028-9663 (330) 351-1711

Timothy Brant Brant’s Driving School 596 Goucher Street Johnstown, PA 15905 (877) 395-7011

Torrey Morse Connecticut Bureau of Rehabilitation Services 55 Farmington Ave, 12th Fl Hartford, CT 06105 (860) 424-5543

Stephen Sundarrao Rehabilitation Engineering & Technology Program 4202 E Fowler Ave ENB 118 Tampa, FL 33620 (813) 974-5346

Lance Bullard Texas Transportation Institute A&M Univ.

3135 TAMU College Station, TX 77843 (979) 845-6153

Tina Paff Bicks Driving School 6367 Glenway Ave Cincinnati, OH 45211 (513) 251-2100

Michelle Szumski 101 East 15th Street 101 CT Austin, TX 78778 (512) 936-3462

Eric Bradley Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-7492

52

NMEDA Circuit Breaker

Lisa Weber Commonwealth of Massachusetts 21 Winship St Brighton, MA 02135-3311 Jeff Watters Automobility PO Box 421 Montrose, None 3765 613-8761-0100

AMF BRUNS IS • Family-Owned and Operated Since 1958 • RED DOT Award (Design Award) Winner for 2 products in the Mobility Industry • Protektor Series – Red Dot Winner - New Cutting edge design wheelchair retractors available • Offering special needs products worldwide • Outstanding quality • Outstanding service • FREE training online • EST 1958 • ISO 9001 Registered

AMF Bruns America 877-506-3770 www.amfbrunsamerica.com est 1958

DATES TO REMEMBER This calendar of upcoming events is provided as a service to NMEDA members. The Circuit Breaker cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

NMEDA Board of Directors Meetings November 16, 2023 December 14, 2023 January 18, 2024

NMEDA Comprehensive Automotive Mobility Solutions (CAMS) December 2, 2023 – Tampa, FL

Visit www.NMEDA.org/CAMS for more information.

Abilities Expo - Dallas

December 1–3, 2023 Visit www.abilities.com/dallas for more information.

Abilities Expo - Los Angeles

March 15–17, 2024 Visit www.abilities.com/losangeles for more information.

2024 NMEDA Annual Conference & Auto Mobility Expo October 5-October 7, 2024 – Kansas City, Missouri Visit www.NMEDAAnnualConference.com for more information.

To have your information included in Dates to Remember, please submit at least 12 weeks before the event to brittney.mcmahan@nmeda.org.

54

NMEDA Circuit Breaker

Oct-Dec 2023

55

Most Trusted Brand in Mobility By service technicians over the next competitor

braunability.com