July - September 2023

July—September 2023 | Volume 30 Issue 3

Life Moving Forward GR Report: Clickbait Edition Who is Servicing your Customers?

A Letter From the New CEO ...and so much more!

THE NMEDA MAGAZINE

ANSWERING THE BELL Special Conference Preview starts on page 30

NMEDA.org

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NMEDA CIRCUIT BREAKER

JUL—SEP 2023

THE NMEDA MAGAZINE

President Christian Quandt

CEO

Brittney McMahan

COLUMNS

8 NMEDA on the Road

- By Brittney McMahan

25

CEO’s Message - By Toby Cummings

22

42

Industry Advisor - By Harry Baergen

45

QAP Straight Talk - By Chuck Hardy

New Non-Profit: Bridge to Mobility - By Gerhard Schmidt

26

Rev up your Recruitment with NMEDA Technician Recruitment Toolkit

- By Jack Borgmeyer

Contributing Writers Harry Baergen Jack Borgmeyer Toby Cummings Chuck Hardy Brittney McMahan Robert N . Parmas Gerhard Schmidt Mike Savicki Amy Schoppman

CONTENTS

FEATURES

Toby Cummings

Layout, Editor & Creative Director

VOLUME 30, ISSUE 3

30

36

On the Cover 2023 NMEDA Annual Conference Mobility MY Way - By Mike Savicki

The Circuit Breaker is published quarterly by the National Mobility Equipment Dealers Association.

3327 W. Bearss Avenue Tampa, FL 33618 For business office, advertising, and subscriptions: Tel: 813.264.2697 Toll-Free: 800.833.0427 www.nmeda.org info@nmeda.org

ALSO

4

Board of Directors

6

Staff Directory

9

Around the Industry

10

Dealer Member Directory

48

QAP Dashboard

50

Industry Member Directory

51

Allied Health Professional Member Directory

52

Edu/Government/Non-Profit Member Directory

54

Dates to Remember

Subscription rates for the USA and Canada: $16.50/four issues.

Back issues are available by calling the NMEDA office.

All rights are reserved under copyright laws © 2023.

The articles published in the Circuit Breaker reflect the opinions of their authors, not NMEDA. As such, NMEDA neither takes a position on nor assumes responsibility for the accuracy of the information or statements contained therein.

MISSION The mission of the National Mobility Equipment Dealers Association is to advocate and exemplify excellence in providing safe, reliable transportation solutions to enhance accessibility.

Jul-Sep 2023

3

BOARD OF DIRECTORS Christian Quandt, President

Russ Newton, Canadian President

Advanced Wheels 33 Bradley Park Road East Granby, CT 06026 860.653.8064 phone christian@advancedwheels.com

Sure Grip 4850 Route 102 Upper Kingsclear, NB E3E 1P8 800.506.6666 phone russ@suregrip-hvl.com

Dan Walsh, Vice President

Eva Richardville, Allied Health Professional Rep.

Bussani Mobility 500 Central Avenue Bethpage, NY 11714 516.938.5207 phone dwalsh@wegetyouthere.com

Eric Mansfield, Secretary MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone eric.mansfield@mobilityworks.com

Michelle Szumski, Edu/Gov/NonProfit Rep. Texas Workforce Commission 101 East 15th Street Austin, TX 78778 512.936.3462 phone michelle.szumski@twc.texas.gov

Catherine Martin, Treasurer

Trevorr Jurgensen, Rep. at Large 1

Ilderton Conversions 701 South Main Street High Point, NC 27260 336.841.6100 phone cmartin@ilderton.com

MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone trevorr.jurgensen@mobilityworks.com

Steve Dawson, Component Manufacturer Rep.

Ron Mohr, Rep. at Large 2

Harmar Mobility 1500 Independence Blvd, Suite 200 Sarasota, FL 34234 800.833.0178 phone steve.dawson@harmar.com

Todd Navarrete, Manufacturer Rep.

4

Therapeutic Mobility Services, Inc. 311 N. Airport Office Park Fort Wayne, IN 46285 260.417.8399 phone eva@theramobility.net

Clock Mobility 603 N Waverly Road Lansing, MI 48917 517.272.4488 phone ronm@clockmobility.com

Corey Kupsh Rep. at Large 3

VMI 5205 S. 28th Place Phoenix, AZ 85040 800.348.8267 phone toddn@vantagemobility.com

A & J Mobility 333 Washington Street Valders, WI 54245 920.775.4104 phone coreyk@aandjvans.com

Chad Blake, Past President

Tammy Johnson Rep. at Large 4

Arch Retail Group 500 Northwest Plaza Drive, Suite 900 St. Louis, MO 63074 (314) 989-1010 phone chad.blake@braunability.com

Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 502.447.8267 phone tjohnson@superiorvan.com

NMEDA Circuit Breaker

MGA Research Corporation

Discover the MGA Advantage

FMVSS 207/210 &SAE J2249

Seating System, Seat Belt Anchorage and Wheelchair Anchorage Testing Experts.

Test with the Best: We are proud to serve the industry for over thirty years.

| email: david.winkelbauer@mgaresearch.com | phone: (262) 763-2705 | web: mgaresearch.com |

Jul-Sep 2023

5

NMEDA STAFF DIRECTORY Toby Cummings CEO toby.cummings@nmeda.org

NOTE FROM THE EDITOR I’m beyond excited to have joined the

Mikala Ballard Membership & Administration Coordinator mikala.ballard@nmeda.org

NMEDA team. I believe this industry is one worth talking about and I’m thrilled to now play a part in what’s being said.

I’m sure you’re all wondering, “Who’s the new girl?”

Kristen Clevidence

So, here is a little about me:

Quality Program Manager

I graduated from Texas A&M University

kristen.clevidence@nmeda.org

(Gig’em Ags) in 2021 with a degree in Sociology. After graduation, I dove right into the non-profit world and started

Chuck Hardy

working for an association management

Director of Quality & Compliance

company. I’ve been working at conferences

chuck.hardy@nmeda.org

on a contract basis since about 2015. I even made a guest appearance at the NMEDA

Trevor Jennings Director of Partner Relations trevor.jennings@nmeda.org

Annual Conference and Auto Mobility Expo in 2022 in Ohio, where I helped out at the registration booth.

Speaking of conferences, I hope to see you at the 2023 NMEDA Annual Conference

Amy Lane

and Auto Mobility Expo. I hear from

Director of Education, Training & Conference

September 30 through October 2 Kansas

amy.lane@nmeda.org

City is going to be a blast. I know the education is going to be full of things you NEED to know, including how to keep and

Brittney McMahan

attract technicians, using AI and ChatGPT

Mananger of Communications & Social

in your dealerships and so much more.

brittney.mcmahan@nmeda.org

Marilyn Myers Senior Bookkeeper marilyn.myers@nmeda.org

Amy Schoppman Director of Government Relations & Public Policy amy.schoppman@nmeda.org

6

NMEDA Circuit Breaker

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Jul-Sep 2023

7

NMEDA ON THE ROAD

Speaking About Safety, State By State

By Brittney McMahan Manager of Communications, NMEDA

T

ime flies when your having fun and if you hang with us long enough you’ll have fun all over the United States! Our NMEDA staff has crossed the country a number of times this year in support of our Education & Training (E&T) and Industry & Public Relations (I&PR) efforts. From Florida to California allied health professionals are learning

about auto mobility, QAP and even recieving unique trainings! You can see where all we’ve been in the map below.

Kansas City, Missouri is our next stop and you don’t want to miss out. See more on page 32.

San Diego, CA | APTA Sections Meeting

Sarasota, FL | Manufacturer Service School

Dallas, TX | Manufacturer Service School

New Orleans, LA | Auto Mobility Awareness Tour

Chantilly, VA | CAMS Training

Washington DC | United Spinal Roll on Capital Hill

Jacksonville, FL | Auto Mobility Awareness Tour Everett, WA | CAMS Training

Las Vegas, NV | Case Management Society of America

Denver, CO | Auto Mobility Awareness Tour

Portland, OR | PVA Wheelchair Games

Pittsburgh, PA | International Seating Symposium New Orleans, LA | Rehabilitation Engineering and Assistive Technology Society of North America Kansas City, MO | AOTA Conference Orlando, FL | PVA Summit Washington, DC | ACMA Conference Detroit, MI | Auto Mobility Awareness Tour 8

NMEDA Circuit Breaker

AROUND THE INDUSTRY Industry Name Change Ability Center announced it will re-brand its 18 locations to United Access.

According to the release, this brings United Access locations to 50 across the US making it the second largest retailer of wheelchair accessible vehicles in the country.

National Mobility Awareness Month Recieves Congressional Recognition National Mobility Awareness Month has been officially recognized by Congress! NMEDA’s annual celebration of accessible transportation solutions was acknowledged on the House Floor by Congressman Raul Ruiz, and his remarks were subsequently published in the May 17 edition of the Federal Register.

The Federal Register is the official journal of the U.S. federal government. The publication exists to notify the American public of federal government activities and sometimes includes special observances for holidays or commemorations deemed relevant to the public.

CAMS Event in McFarland, Wisconsin In a grand fashion, A&J Mobility hosted the final Comprehensive Automotive Mobility Solutions (CAMS) event before the official start of summer. The June 14th, 2023 education event kicked off A&J Mobility’s celebration of their new store opening, located in McFarland, Wisconsin.

Thanks to the support of Adapt Solutions, BraunAbility, Q’Straint and Sure Grip, close to 50 attendees had the opportunity to learn directly from the manufacturer representatives.

All supported the course instructor, Kaitlin Finch, OTR/L, CDRS, who provided an outstanding educational presentation.

CAMS Attendees - McFarland, WI

The feedback received from attendees was overwhelmingly positive, expressing gratitude

for the opportunity to expand their understanding of the processes in obtaining safe and reliable transportation for their clientele. A&J Mobility’s efforts were lauded for an event that seamlessly provided healthcare workers and stakeholders with information about the world of automobility. Due to the overwhelming success of the educational offering, many attendees questioned when there would be another event.

Jul-Sep 2023

9

NMEDA DEALER MEMBERS UNITED STATES ____________________________

ALABAMA Griffin Mobility 213 Chestnut Street NW Hartselle, AL 35640 (256) 751-1365 1 High Tech Mobility, LLC 3351 Warrior River Rd Hueytown, AL 35023-1304 (205) 491-2109 1, 3 MobilityWorks Birmingham 3747 Pine Lane SE Bessemer, AL 35022 (205) 426-8261 1, 3 MobilityWorks - Huntsville 2150 Meridian Street North Huntsville, AL 35811 (234) 542-3022 1, 3 Superior Van & Mobility Montgomery 2015 Eastern Blvd.

Montgomery, AL 36117 (334) 244-1011 1, 3 Superior Van & Mobility Wetumpka 1647 Coosa River Pkwy Wetumpka, AL 36092-2103 1, 3 Sylacauga Handicapped Inc 40811 US Hwy 280 Sylacauga, AL 35150 (256) 249-3717 1, 2, 3 ____________________________

ARIZONA A.D.E. Industries, Inc. 3621 S Palo Verde Tucson, AZ 85713 (520) 571-7156 1 United Access - Chandler 1825 E Germann Road Suite 24 Chandler, AZ 85286 (480) 999-5939 1, 2, 3 United Access - Goodyear 13765 W Auto Drive Suite 125 Goodyear, AZ 85338 (623) 242-0552 1, 3

10

United Access - Phoenix 23606 N 19th Ave Phoenix, AZ 85085 (623) 879-0800 1, 3

MobilityWorks - Chico 7 Three Sevens Lane Chico, CA 95973 (800) 225-7361 1, 3

United Access - Scottsdale 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 (480) 941-4800 1

MobilityWorks - Fresno 120 North Diamond Street Fresno, CA 93701 (559) 268-9394 1, 3

United Access - Tucson 4720 N La Cholla Blvd Suite 150 Tucson, AZ 85705 (520) 293-3596 1, 3

MobilityWorks - Hawthorne 3403 Jack Northrop Ave Hawthorne, CA 902504428 (310) 432-0700 1, 3

____________________________

MobilityWorks - Oakland 1822 Embarcadero Avenue Oakland, CA 94606 (510) 927-2860 1, 3

ARKANSAS MobilityWorks - Bryant 3418 Main St Suite 400 Bryant, AR 72022 (501) 794-3100 1, 3 Superior Van & Mobility Fayetteville 2887 N College Ave Suite B Fayetteville, AR 72703 (479) 521-8433 1, 3

MobilityWorks - Pasadena 325 North Altadena Drive Pasadena, CA 91107 (626) 584-8181 1, 3 MobilityWorks - Riverside 7239 Indiana Avenue Riverside, CA 92504 (951) 686-3152 1, 3

SACVANS Mobility 5821 Florin Perkins Rd Sacramento, CA 958281032 (916) 381-8267 1 United Access Sacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822 (916) 392-1196 1, 3 United Access - San Bernadino 711 S Allen St San Bernardino, CA 92408 (909) 383-3883 1, 3 United Access - San Diego 4797 Ruffner Street San Diego, CA 92111 (858) 541-0552 1, 3 United Access - Santa Rosa 3285 Santa Rosa Avenue Suite A Santa Rosa, CA 95707 (707) 575-6997 1, 3 United Access - Stanton 11600 Western Avenue Stanton, CA 90680 (714) 890-8262 1, 3

Superior Van & Mobility Jonesboro 2421 Sunny Meadow Drive, Ste D Jonesboro, AR 72401 (870) 933-7270 1, 3

MobilityWorks Sacramento 3127 Fite Circle Suite B Sacramento, CA 95827 (800) 225-7361 1, 3

Superior Van & Mobility North Little Rock 7323 Cock of the Walk St Suite B North Little Rock, AR 72113 (501) 725-9070 1, 3

MobilityWorks - San Diego 8130 Parkway Drive LaMesa, CA 91942 (619) 474-4072 1

Colorado Fleet & Mobility, dba Mobility of Denver 2311 S Platte River Drive Denver, CO 80223 (844) 289-2635 1, 3

MobilityWorks - San Francisco 890 Cowan Road Suite B Burlingame, CA 94010 (800) 225-7361 1, 3

Frontier Access & Mobility Systems, Inc. - Fort Collins 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267 1

____________________________

CALIFORNIA Economy Medical Lifestyle Mobility 2355 Whitman Rd Ste F Concord, CA 94518-2542 (925) 671-4800 1 Gary E. Colle, Inc./dba Goldenboy of San Diego 12130 Dearborn Place Poway, CA 92064 (858) 748-9414 1, 3

NMEDA Circuit Breaker

MobilityWorks - Santa Clara 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402 1, 3 MobilityWorks - Van Nuys 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402 1, 3

____________________________

COLORADO

Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435 1 MobilityWorks - Aurora 1640 S Abilene St Aurora, CO 80012 (720) 640-9989 1, 3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

United Access - Colorado Springs 6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267 1, 3 United Access - Highlands Ranch 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267 1, 2, 3 United Access - Wheat Ridge 9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033 (877) 501-8267 1, 2, 3

____________________________

CONNECTICUT

Auto Express South 4852 Palm Beach Blvd Fort Myers, FL 33905 (239) 693-4000 1, 4 Custom Mobility 7199 Bryan Dairy Road Largo, FL 33777 (727) 539-8119 1, 3 Gator Custom Mobility 501 NE 23rd Ave Gainesville, FL 32609-8604 (352) 373-9673 1 Mike Erdman Mobility 4650 US Highway 520 Cocoa, FL 32926 (321) 636-8887 1

Advanced Wheels - East Granby 33 Bradley Park Road East Granby, CT 06026 (860) 653-8064 1, 2, 3

Mobility Transportation Systems 4010 East Hillsborough Avenue Tampa, FL 33610 (813) 246-9116 1, 2, 3

Advanced Wheels - East Haven 650 Coe Avenue Suite 2 East Haven, CT 06512 (203) 800-8064 1

MobilityWorks - Clermont 20354 US Highway 27 Clermont, FL 34715 (352) 322-2256 1, 3

MobilityWorks - East Hartford 104 Pitkin Street E. Hartford, CT 06108 (860) 282-8202 1, 3

MobilityWorks - Daytona 364 Destination Daytona Lane Ormond Beach, FL 32137 (386) 586-5495 1, 3

____________________________

DELAWARE MobilityWorks - Bear 1010 Contractors Way Bear, DE 19701 (302) 613-7555 1, 3 NuMotion/Spinlife 773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110 1

____________________________

FLORIDA Advanced Driving Systems, Inc. 662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300 1, 2, 3

MobilityWorks - Fort Lauderdale 5601 Powerline Road Suite 104 Fort Lauderdale, FL 33309 (954) 974-7028 1 MobilityWorks - Fort Myers 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900 1 MobilityWorks - Fort Myers North 5751 Zip Dr Fort Myers, FL 33905-5035 (239) 936-6333 1 Mobilityworks - Fort Pierce 6144 S US Highway 1 Fort Pierce, FL 34982-3951 1

MobilityWorks Jacksonville 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111 1, 3 MobilityWorks - Lake Worth 1925 10th Ave N Unit 1 Lake Worth, FL 33461 (561) 586-1997 1, 3 MobilityWorks - Largo 8203 Ulmerton Road Largo, FL 33771 (727) 521-4248 1, 3 MobilityWorks - Miami 5201 NW 77th Ave Suite 100 Miami, FL 33166 (305) 234-0071 1, 3 MobilityWorks - Ocala 7265 SW 62nd Ave Unit 1 Ocala, FL 34476 (352) 300-1173 1 MobilityWorks - Orlando 7260 Narcoossee Road Orlando, FL 32822 (407) 674-8778 1, 3 MobilityWorks - Pompano Beach 750 E Sample Rd Bldg 1 Pompano Beach, FL 330645144 (954) 942-6033 1 MobilityWorks Tallahassee 1505 Capital Circle NW Tallahassee, FL 32303 (850) 224-4383 1 MobilityWorks - Tampa 8706D East Broadway Avenue Tampa, FL 33619 (813) 628-4255 1, 3 Superior Van & Mobility Pensacola 6260 Technology Dr. Suite B Pensacola, FL 32505 (850) 378-8914 1, 3 Team Adaptive - Pensacola 3618 N Pace Blvd Pensacola, FL 32505 (850) 332-1688 1, 3

United Access - Orlando 4401 Edgewater Dr Orlando, FL 32804-1215 (407) 751-4158 1 United Access - Sarasota 5611 S Tamiami Trl Sarasota, FL 34231-4140 (941) 706-4687 1, 3

___________________________

GEORGIA Adaptive Driving Solutions 3585 Riverwatch Parkway Augusta, GA 30907 (706) 364-2688 1, 2, 3 Custom Mobility Van & Lift Sales & Svcs. LLC 315 Whitehead Rd Athens, GA 30606 (706) 353-1099 1, 3 MobilityWorks - Atlanta 3700 Dekalb Technology Pkwy Doraville, GA 30340 (470) 427-0696 1,3 MobilityWorks - Marietta 1255 Kennestone Circle Suite 100 Marietta, GA 30066 (800) 444-9100 1,3 MobilityWorks - Savannah 3938 Ogeechee Road Savannah, GA 31405 (912) 233-1050 1 R & R Van Lift Sales & Service - Athens 164 Commerce Blvd Athens, GA 30606 (470) 276-6282 1 R & R Van Lift Sales & Service - Conyers 2130 Sigman Road Conyers, GA 30012 (770) 483-0767 1,2,3

____________________________

HAWAII Soderholm Mobility 2044 Dillingham Blvd Honolulu, HI 96819 (808) 834-1417 1, 3

____________________________

Jul-Sep 2023

11

NMEDA DEALER MEMBERS ILLINOIS Bettenhausen Auto 8355 W 159th St Tinley Park, IL 60477-1220 (708) 532-2665 1 MobilityWorks - Niles 9207 N Milwaukee Ave Niles, IL 60714 (847) 673-4300 1, 3 MobilityWorks - Plainfield 23855 W Andrew Road Plainfield, IL 60585 (888) 473-5402 1, 3 MobilityWorks - Villa Park 155 East North Avenue Villa Park, IL 60181 (888) 473-5402 1, 3 Personal Mobility Champaign 1109 Parkland Ct Champaign, IL 61821 (217) 398-1188 1, 3 Personal Mobility - Peoria 7611 N Harker Drive Peoria, IL 61615 (309) 966-3089 1, 3 Personal Mobility Springfield 2924 N Dirksen Parkway Springfield, IL 62702 (217) 544-2699 1, 3 Southern Bus and Mobility - Breese 12950 Koch Lane Breese, IL 62230 (618) 526-4131 1, 3

____________________________

INDIANA MobilityWorks - Merrillville 1710 W 81st Avenue Merrillville, IN 46410 (234) 200-1339 1,3 Superior Van & Mobility Evansville 3414 Interstate Drive Evansville, IN 47715 (812) 402-8267 1, 3 Superior Van & Mobility -

12

Fishers 13095 Parkside Drive Fishers, IN 46038 (317) 436-6722 1, 3 Superior Van & Mobility Fort Wayne 2218 Contractors Drive Fort Wayne, IN 46818 (260) 497-8267 1, 3 Superior Van & Mobility Indianapolis 5410 South Madison Ave. Indianapolis, IN 46227 (317) 781-6900 1, 3 Superior Van & Mobility South Bend 4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628 (574) 271-1175 1, 3

____________________________

IOWA MobilityWorks - Grimes 3450 SE Miehe DrSuite 1 Grimes, IA 50111 (501) 795-3100 1, 3 Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159 1,3

____________________________

KANSAS Banner Mobility Resources Inc. 231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070 1 Kansas Truck Mobility 8846 West Monroe Circle Wichita, KS 67209 (316) 722-4291 1 United Access - Lenexa 7921 Bond St Lenexa, KS 66214 (877) 501-8267 1, 3

____________________________

KENTUCKY Superior Van & Mobility Lexington 761 East New Circle Road Lexington, KY 40505 (859) 253-1832 1, 3

NMEDA Circuit Breaker

Superior Van & Mobility Louisville 1506 Lakeshore Court Louisville, KY 40223 (502) 447-8267 1, 3

____________________________

LOUISIANA FastServ Medical - Bossier 1329 Driftwood Drive Bossier City, LA 71111 (318) 741-9586 1, 3 FastServ Medical - Monroe 112 Summer Lane West Monroe, LA 71291 (318) 396-3366 1, 3 Superior Van & Mobility Baton Rouge 12329 Industriplex Blvd Baton Rouge, LA 70809 (225) 663-8830 1, 3 Superior Van & Mobility New Orleans 1901 Westbank Expressway Suite 500 Harvey, LA 70058 (504) 684-2100 1

____________________________

MAINE MobilityWorks - Bangor 1766 Hammond St Hermon, ME 04401-1119 (888) 473-5402 1 MobilityWorks - Gray 32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664 1,3

____________________________

MARYLAND All Mobility Store LLC 8999 Ocean Hwy Delmar, MD 21875 (410) 543-4323 1, 3 BEDCO Mobility 6300 Falls Rd Unit 2 Baltimore, MD 21209 (410) 825-1440 1 Jerry’s Mobility 8001 Belair Rd Baltimore, MD 21236-3709 (410) 661-5700 1

Koons Ford of Annapolis 2540 Riva Road Annapolis, MD 21401 (410) 224-2100 1, 3 MobilityWorks - Baltimore 2601 N Rolling Road Windsor, MD 21244 (443) 384-0080 1 MobilityWorks - Beltsville 11409 Maryland Avenue Beltsville, MD 20705 (727) 521-4248 1, 3 Oneness Mobility Service LLC 7701 Penn Belt Drive Forestville, MD 20747 (301) 568-6686 1, 2, 3 The Customizers, Inc. 14133 Pennsylvania Ave Hagerstown, MD 21742 (301) 797-7727 1 Total Mobility Services Inc - Frederick 5411 Yukon Court Suite B Frederick, MD 21703 (240) 490-7840 1, 3

____________________________

MASSACHUSETTS Adaptive Mobility Equipment, Inc. 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 1, 3 Advanced Wheels - North Oxford 6 Boulder Pkwy North Oxford, MA 015371225 (508) 731-0073 1 MobilityWorks - North Attleboro 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605 1,3 MobilityWorks - Norwood 560 Boston Providence Highway Norwood, MA 02062 (781) 278-8885 1, 3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

MobilityWorks - Woburn 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650 1,3

____________________________

MICHIGAN Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100 1 Clock Mobility - Grand Rapids 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400 1, 2, 3 Clock Mobility - Lansing 603 N Waverly Rd Lansing, MI 48917-2800 (517) 272-4488 1 Clock Mobility - Traverse City 587 W Blue Star Drive Traverse City, MI 49684 (231) 943-9890 1 Creative Mobility Group Byron Center 7740 Clyde Park Avenue SW Byron Center, MI 49315 (616) 583-9730 1 Creative Mobility Group Madison Heights 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 1, 3 Creative Mobility Group, Inc. - Wayne 33073 Michigan Avenue Wayne, MI 48184 (734) 595-4400 1, 3 MobilityWorks - Detroit 1604 East 14 Mile Road Madison Heights, MI 48071 (888) 473-5402 1, 3 MobilityWorks - Saginaw 8175 Gratiot Road Saginaw, MI 48609 (888) 473-5402 1, 3

Superior Van & Mobility Ann Arbor 3858 Bestech Rd Ste A Ypsilanti, MI 48197-3294 (734) 802-5286 1, 3 ____________________________

MINNESOTA Bert’s Truck Equipment of Moorhead, Inc. 3804 Hwy 75 North Moorhead, MN 56560 (218) 233-8681 1 Cummings Mobility Albertville 6540 Jansen Ave NE Albertville, MN 55301 (763) 497-0103 1, 2, 3 Cummings Mobility Burnsville 2511 West Hwy 13 Burnsville, MN 55337 (952) 435-8889 1 Cummings Mobility - Little Canada 2940 Rice St. Little Canada, MN 55113 (651) 633-7887 1 MobilityWorks - Roseville 1915 County Rd C West Roseville, MN 55113 (234) 312-2000 1, 3

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MISSISSIPPI Js Mobility Unlimited Inc 3880 Flowood Drive Flowood, MS 39232 (601) 939-2112 1, 2, 3 Legacy Vans 140 Business Center Pkwy Suite A Pearl, MS 39208-5527 (601) 981-0042 1, 3 Mobility Systems Inc 2857 Oak Grove Road Hattiesburg, MS 39402 (601) 264-0609 1, 2, 3 Total Mobility Concepts LLC 2074 Cliff Gookin Blvd Tupelo, MS 38801 (662) 269-2068 1

MISSOURI DW Auto & Home Mobility Specialties 1208 N Garth Ave Columbia, MO 65203 (800) 568-2271 1, 2, 3 Southern Bus & Mobility Inc - Valley Park 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700 1 United Access - Cape Girardeau 753 S Kingshighway St Cape Girardeau, MO 63703 (877) 501-8267 1 United Access - Columbia 618 Jackson St Columbia, MO 65203 (877) 501-8267 1,3 United Access - Fenton 980 S Highway Dr Fenton, MO 63026 (877) 501-8267 1 United Access - Kansas City 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267 1, 3 United Access - Springfield MO 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267 1, 3 United Access - St. Louis (North) 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267 1, 2, 3

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NEBRASKA Mobility Motoring 7222 South 142nd Street Omaha, NE 68138 (402) 884-3333 1, 3 MobilityWorks - Omaha 4044 South 60th St Omaha, NE 68117 (402) 991-2555 1, 3

Superior Van & Mobility Omaha 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826 1, 3

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NEVADA Ability Center - Las Vegas 6001 S Decatur Blvd Ste N Las Vegas, NV 89118 (702) 434-3030 1, 3 MobilityWorks - Las Vegas 3575 W Cheyenne Ave Suite #108 North Las Vegas, NV 89032-8257 (702) 876-9606 1, 3 ____________________________

NEW HAMPSHIRE MobilityWorks Londonderry 54 Wentworth Avenue Londonderry, NH 03053 (603) 437-4444 1, 2, 3 New England Motor Car Co Inc 13 River Road Hudson, NH 03051 (603) 888-1207 1, 3 ____________________________

NEW JERSEY Drive-Master Co., Inc. 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709 1, 2, 3 FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900 1 MobilityWorks Cinnaminson 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402 1,3 MobilityWorks Farmingdale 5105 State Route 33 Wall Township, NJ 07727 (888) 473-5402 1, 3

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Jul-Sep 2023

13

NMEDA DEALER MEMBERS MobilityWorks - Highland Park 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350 1,3

United Access - Syracuse 2211 Erie Blvd E Syracuse, NY 13224 (877) 501-8267 1

MobilityWorks - Woodbury 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402 1,2,3

NORTH CAROLINA

____________________________

NEW MEXICO United Access Albuquerque 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267 1,2,3

____________________________

NEW YORK Bussani Mobility Bethpage 500 Central Ave Bethpage, NY 11714 (516) 938-5207 1, 3 Bussani Mobility Mamaroneck 501 Concord Avenue Mamaroneck, NY 10543 (914) 835-8267 1, 3 Bussani Mobility Team East, LLC 401 E Middle Country Road Smithtown, NY 11787 (631) 240-4128 1 MobilityWorks - Albany 1892 Central Avenue Suite 25 Albany, NY 12205 (888) 473-5402 1, 3 MobilityWorks - Buffalo 3560 Sheridan Drive Amherst, NY 14226 (716) 342-3530 1,3 Tim’s Trim, Inc. 25 Bermar Park Rochester, NY 14624 (585) 429-6270 1, 2, 3 United Access - Rochester 3760 West Henrietta Rd Rochester, NY 14623 (585) 427-7220 1

14

____________________________

Care Solutions 110 B Edney Street Hendersonville, NC 28792 (828) 698-9844 1 Ilderton Conversion Company 501 S Hamilton St High Point, NC 27260-7655 (336) 841-2020 1, 2, 3

OHIO Columbus Mobility Specialists, LLC 6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996 1, 2, 3 Key Mobility Services 1944 US State Route 68 North Xenia, OH 45385 (937) 374-3226 1 Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street Marietta, OH 45750 (800) 690-4950 1, 2, 3

Mobility One Transportation 14720 East Admiral Place Suite AB Tulsa, OK 74116 (918) 437-4488 1 United Access - Oklahoma City 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267 1, 3

____________________________

OREGON United Access - Hillsboro 5170 NE Five Oaks Dr Hillsboro, OR 97124-5608 (877) 501-8267 1, 2, 3

Ilderton Conversion of Asheville 735 Dogwood Road Asheville, NC 28806 (828) 670-1111 1, 3

MobilityWorks - Akron 810 Moe Drive Akron, OH 44310 (888) 473-5402 1, 3

Ilderton Conversion of Charlotte 1424 Archdale Drive Charlotte, NC 28210 (704) 523-2022 1, 3

MobilityWorks - Bedford Heights 5040 Richmond Rd. Bedford Heights, OH 44146 (800) 951-6238 1,3

MobilityWorks - Charlotte 4025 Queen City Drive Charlotte, NC 28208 (704) 399-0900 1, 3

MobilityWorks - Columbus 7233 Industrial Parkway Plain City, OH 43064 (614) 873-1580 1

MobilityWorks - Concord 4012 Dearborn Place NW Concord, NC 28027 (704) 886-0868 1

MobilityWorks - Dayton 214 Valley Street Dayton, OH 45404 (937) 963-0733 1,3

Stalls Medical Inc dba Adaptive Vans Inc 7980 Chapel Hill Road Suite 101 Cary, NC 27513 (919) 233-0732 1

MobilityWorks - Sharonville 11755 Mosteller Rd Sharonville, OH 45241 (513) 791-4000 1,3

Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004 1, 2, 3

MobilityWorks - Toledo 1020 Laskey Road Toledo, OH 43612 (888) 473-5402 1, 3

Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900 1,2,3

Van Products - Raleigh 2521 Noblin Road Raleigh, NC 27604 (919) 878-7110 1, 3 Van Products - Wilmington 394 N Green Meadow Drive Wilmington, NC 28405 (910) 793-5661 1 ________________________

NMEDA Circuit Breaker

____________________________

OKLAHOMA Handicapped Vehicle Services Unlimited 7434 East 46th Street Tulsa, OK 74145 (918) 622-8400 1

United Access - Portland (East) 12905 NE Airport Way Portland, OR 97230 (877) 501-8267 1, 3 United Access - Springfield 3574 Marcola Road Springfield, OR 97477 (541) 726-4001 1, 3 United Access - Wilsonville 9740 SW Wilsonville Road Suite 250 Wilsonville, OR 97070 (971) 224-5895 1, 3 ____________________________

PENNSYLVANIA

MobilityWorks - Allentown 2200 South 12th St Suite 2210 Allentown, PA 18103 (888) 473-5402 1,2,3 MobilityWorks Philadelphia 925 South Trooper Road Norristown, PA 19403 (888) 473-5402 1,2,3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

MobilityWorks - Pittsburgh 1012 Seco Road Monroeville, PA 15146 (888) 473-5402 1,3 MobilityWorks - Robinson Township 5460 Campbells Run Rd Suite 100 Robinson Twp, PA 15205 (412) 799-6929 1, 3 Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061 1 Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065 1, 3

MobilityWorks - Greenville 563 Woodruff Road Greenville, SC 29607 (864) 293-7171 1 MobilityWorks - Murrells Inlet 11816 Highway 17 Bypass Murrells Inlet, SC 29576 (843) 268-4850 1, 3

____________________________

SOUTH DAKOTA MobilityWorks - Tea 200 1st Street Tea, SD 57064 (605) 498-2200 1, 3

____________________________

TENNESSEE

Total Mobility Services Inc - Boswell 4785 Penn Avenue Boswell, PA 15531 (814) 629-9935 1, 2, 3

Apple Independence Mobility 1750 Lee Seminary Road Cookeville, TN 38506 (877) 528-5788 1

Total Mobility Services Inc - Harrisburg 7917 Derry Street Suite 124 Harrisburg, PA 17111 (800) 558-7408 1, 3

MobilityWorks Chattanooga 3614 Elwood Ln Chattanooga, TN 37416 (423) 308-8267 1, 3

____________________________

PUERTO RICO All Mobility Puerto Rico, Inc. HC 3 Box 9057 Guaynabo, PR 00971 (787) 398-3444 1 Equipos Pro Impedidos De P.R., Inc. Carr #1 Int R796 Km 10.4 Bo. Bairoa La 25 Caguas, PR 00725 (787) 746-7667 1,3

____________________________

SOUTH CAROLINA lderton Conversion of Charleston LLC 8550 Rivers Avenue North Charleston, SC 29406 (843) 576-0414 1, 3 MobilityWorks - Columbia 3624 Fernandina Road Columbia, SC 29210 (803) 828-5754 1

MobilityWorks - Gallatin 1015 S Water Avenue Gallatin, TN 37066 (651) 451-7373 1 MobilityWorks - Nashville 173 Industrial Drive Lavergne, TN 37086 (615) 280-5058 1,3 Superior Van & Mobility Knoxville 10640 Braden Dickey Lane Knoxville, TN 37932 (865) 622-6550 1, 3 United Access - Memphis 2165 Hillshire Cir Memphis, TN 38133 (877) 501-8267 1, 3 ____________________________

TEXAS Access2Mobility, Inc. 12406 State Highway 155 S. Tyler, TX 75703 (903) 592-6760 1, 3

American Lift Aids Beaumont 2310 Calder Ave Beaumont, TX 77702 (409) 832-3400 1, 2, 3 American Lift Aids, Inc. Tyler 2407 W Southwest Loop 323 Tyler, TX 75701 (903) 581-8844 1, 2, 3 Andy’s Mobility & Lift Services 1502 Santa Ursula Laredo, TX 78040 (956) 722-7371 1 Lift Aids Inc 1500 Westpark Way Euless, TX 76040 (817) 835-0035 1, 2, 3 MobilityWorks - Austin 239 Commercial Drive Buda, TX 78610 (512) 295-3800 1,3 MobilityWorks - Dallas 4150 Interstate 30 Mesquite, TX 75150 (972) 270-7114 1,3 MobilityWorks - Fort Worth 2110 N Beach Ft Worth, TX 76111 (866) 211-8267 1, 3 MobilityWorks - Houston 3327 S Sam Houston Pkwy Suite 300 Houston, TX 77047 (346) 226-6999 1 MobilityWorks - San Antonio 6473 DeZavala Road San Antonio, TX 78249 (210) 697-8884 1,2,3 MobilityWorks - Selma 16262 IH 35 North Selma, TX 78154 (210) 718-0055 1,3 MobilityWorks - Waco 4980 S Loop 340 Robinson, TX 76706-4640 (254) 754-2700 1

Open Road Mobility Amarillo 6669 Canyon Drive Amarillo, TX 79110 (806) 353-2747 1 Open Road Mobility Lubbock 7411 82nd Street Lubbock, TX 79424 (806) 771-5873 1, 2, 3 Texas Mobility Services, LLC dba Texas Adaptive Aids 701 Bearcat Road Unit B Aledo, TX 76087 (817) 394-3914 1, 3 United Access - Arlington 2432 E Randol Mill Rd Arlington, TX 76011-6335 (817) 402-0069 1, 3 United Access - Bryan 2214 N Earl Rudder Freeway Bryan, TX 77808 (979) 307-7676 1, 3 United Access - Carrollton 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267 1, 3 United Access - Corpus Christi 2201 Gollihar Road Corpus Christi, TX 78415 (361) 852-0922 1 United Access - El Paso 8736 Gateway East Blvd Suite B El Paso, TX 79907 (915) 585-0775 1 United Access - Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100 1, 2, 3 United Access - McAllen 120 North 20th Street McAllen, TX 78501 (956) 971-0001 1

Jul-Sep 2023

15

NMEDA DEALER MEMBERS United Access - Pasadena 3430 E Sam Houston Parkway S Pasadena, TX 77505 (281) 487-1969 1, 2, 3 United Access - Pflugerville 15301 Interstate 35 Ste A Pflugerville, TX 78660 (512) 436-0820 1, 3 United Access - Rowlett 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267 1, 2, 3

MobilityWorks - Norfolk 6059 Virginia Beach Blvd Norfolk, VA 23502 (757) 455-9889 1,3 MobilityWorks - North Chesterfield 7450 Midlothian Turnpike North Chesterfield, VA 23225 (804) 220-0611 1,3 Priority Honda Hampton dba Priority Mobility 4115 W Mercury Blvd.

Hampton, VA 23666 (757) 838-1252 1

____________________________

____________________________

WASHINGTON

VERMONT

Goldenwest Mobility 1815 E Francis Ave Spokane, WA 99208 (509) 484-3842 1, 3

MobilityWorks - Essex Junction 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1,3

____________________________

VIRGINIA Driver Rehabilitation Center of Excellence d/b/a DRCE Mobility Solutions 14101 Parke Long Court Ste E Chantilly, VA 20151 (703) 345-2990 1, 3 Independent Lifestyles 4880 South Amherst Hwy Madison Heights, VA 24572 (434) 846-7510 1 MITS of VA 2075 W Main Street Waynesboro, VA 22980 (540) 932-7300 1 Mobility Plus Inc of Virginia 763 Union Street Salem, VA 24153 (540) 389-3400 1, 3 MobilityWorks - Alexandria 5751 General Washington Dr Alexandria, VA 22312 (571) 421-2647 1

16

United Access - Everett 7202 Evergreen Way Everett, WA 98203 (425) 353-6563 1, 3 United Access - Redmond 14640 NE 91st Street Suite A Redmond, WA 98052 (425) 406-8484 1 United Access - Sumner 6015 160th Avenue East Sumner, WA 98390 (253) 863-4744 1, 2, 3

____________________________

WEST VIRGINIA Total Mobility Services Inc - Hurricane 146 Stricklin Rd Hurricane, WV 25526-6734 (304) 727-9478 1, 3

____________________________

WISCONSIN A & J Mobility - De Pere 1330 Mid Valley Drive De Pere, WI 54115 (920) 632-4882 1, 3 A & J Mobility - Eau Claire 2650 Prospect Drive Eau Claire, WI 54703 (715) 874-6630 1, 3

NMEDA Circuit Breaker

A & J Mobility - McFarland 4125 Terminal Drive McFarland, WI 53558 (608) 579-1500 1, 3 A & J Mobility - Richfield 3058 Helsan Drive Richfield, WI 53076 (800) 517-1024 1, 3 A & J Mobility - Valders 333 Washington Street Valders, WI 54245 (920) 775-9333 1, 2, 3 MobilityWorks - Eau Claire 3115 Oak Knoll Dr Eau Claire, WI 54701-8485 (715) 495-1310 1, 3 MobilityWorks - Green Bay 844 Ontario Road Green Bay, WI 54311 (920) 491-8384 1,3 MobilityWorks - Sun Prairie 222 Linnerud Drive Sun Prairie, WI 53590 (608) 395-2350 1 MobilityWorks - Waukesha N8 W22195 Johnson Drive Ste 130 Waukesha, WI 53186 (888) 473-5402 1,3

BRITISH COLUMBIA Alliance Mobility Solutions - Kelowna 1075 McCurdy Road Kelowna, BC V1X 2P9 (236) 420-1400 1, 3 Alliance Mobility Solutions - Richmond 12211 Vulcan Way #110 Richmond, BC V6V 1J7 (604) 370-7004 1, 3 Island Mobility - Victoria 750 Enterprise Crescent Victoria, BC V8Z 6R4 (855) 593-0959 1, 3 Medichair Northern BC 849 2nd Avenue Prince George, BC V2L 3A6 (250) 562-8280 1 Sidewinder Conversions & Mobility Ltd. 44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082 1,2,3 Silver Cross Automotive Inc. - Maple Ridge 11393 Kingston St. Unit 4 Maple Ridge, BC V2X 0Y7 (877) 215-7609 1

____________________________

ONTARIO CANADA

____________________________

ALBERTA ECO Medical 18303 107 Avenue Edmonton, AB T5S 1K4 (780) 483-6232 1, 3 Silver Cross Automotive Inc. - Calgary 4216 54 Avenue SE Unit 60 Calgary, AB T2C 2E3 (403) 243-6300 1, 3 Silver Cross Automotive Inc. - Edmonton 14568-116 Ave. Edmonton, AB T5M 3E9 (844) 799-5464 1

____________________________

Conval-Aid/Liftability 2600 Lancaster Road Ottawa, ON K1B 4Z4 (613) 738-2721 1 Courtland Mobility 1355 Artisans Court Unit B Burlington, ON L7L 5Y2 (800) 354-8138 1, 2, 3 Goldline Mobility & Conversions 762 Industrial Road London, ON N5V 3N7 (519) 453-0480 1, 2, 3 Northend Mobility 301 Aqueduct Street Welland, ON L3C 1C9 (905) 735-5552 1, 2

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Silver Cross Automotive Inc. - London 2028 Dundas Street London, ON N5V 1R2 (844) 799-5464 1 Silver Cross Automotive Inc. - Ottowa 5300 Canotek Road Unit 42 Ottawa, ON K1J 1A4 (613) 290-5279 1 Silver Cross Automotive Inc. - Toronto 14 Goodmark Place Etobicoke, ON M9W 6R1 (844) 799-5464 1 Silver Cross Automotive Inc. - Waterloo 675A Davenport Road Waterloo, ON N2V 2E2 (844) 799-5464 1,2,3

____________________________

TVR Technologies Inc. 20 Rue des Metiers Lavaltrie, QC J5T 0H4 (888) 919-2555 1, 3 Van Action 2005 Inc 4350 Autoroute 13 Laval, QC H7R 6E9 (800) 668-8705 1, 2, 3

_______________________

SASKATCHEWAN Golden Mobility & Rehab Ltd - Saskatoon 3150A Faithfull Avenue Saskatoon, SK S7K 8H3 (306) 242-9060 1, 3 PrairieHeart Mobility 3033 Saskatchewan Drive Regina, SK S4T 1H5 (306) 584-8456 1, 3

QUEBEC Adaptation 04 Inc 3025 rue Girard Trois-Rivières, QC G8Z 2M4 (819) 372-0102 1, 3 Centre de L’auto StLambert 145 Damase Breton St-Lambert de Lauzon, QC G0S 2W0 (866) 641-0419 1, 3 Eureka Solutions - Levis 107-829 J-Ambroise Craig Levis, QC G7A 2N2 (866) 562-2555 1 Eureka Solutions Longueuil 2755 Montee St Hubert Longueuil, QC J3Y 4H6 (866) 562-2555 1, 3 Eureka Solutions Sherbrooke 5018 Industrial Blvd Sherbrooke, QC J1R 0P4 (866) 562-2555 1, 3 SMVR 2 Visions Inc 414 Blvd St Germain Ouest Rimouski, QC G5L 3N4 (418) 723-9225 1, 3

Jul-Sep 2023

17

MEMBER BULLETIN

Welcome to the BOD: Michelle Szumski

By Brittney McMahan MANAGER OF COMMUNICATIONS & SOCIAL As you can see on page 4, we have a number of new board members this year. One of these new faces was happy to sit down and introduce herself to our membership. Though she is no stranger to the industry, or to NMEDA, please read on to get to know a little bit more about Michelle Szumski, Program Specialist at Texas Workforce Commission Vocational Rehabilitation, and one of our new Representatives at Large.

1. Tell us about your history in the auto mobility industry.

I am the Program Specialist for Assistive and Rehabilitation Technology for Texas Workforce Commission-Vocational Rehabilitation.

I provide policy and program support, planning of services, internal and external education and training of Assistive Technology, Vehicle Modification, Durable Medical Equipment and Home/Job Modification Texas.

2. Why were you interested in joining the NMEDA BOD? I am very excited to join the BOD and assist in anyway possible to supply safe and reliable transportation to people with a disability. As a power wheelchair user, I can’t imagine not being able to independently get in my vehicle and drive. This is something able bodied people sometimes take for granted.

3. What do you view as the #1 benefit from being a NMEDA member?

6. What else would you like to share?

Networking, collaborating and working with like minded individuals who are developing and focused on creating innovation and safe solutions for a person with a disability.

am married and very happy with

4. What are you looking forward to most at the next NMEDA conference?

Not to just keep repeating myself, lol, but this is the one place I feel we are all working towards the same

husband, and I have six grown, and many of them married, children.

We are super exited to enter the grandparent stage of our lives. We have two grandchildren with two on the way. And what family would be complete without dogs? We have two small dogs that allow us to live with them, their names are Millie and Charlie.

I hold a master’s degree in

strategies and equipment. Also,

education from the University

getting to work face to face with the

of Texas at Austin. I am also a

manufacturers about what needs and

Licensed Professional Counselor

trends we are seeing in Vocational

(LPC), Certified Rehabilitation

Rehabilitation in Texas.

Counselor (CRC) and Six Sigma:

5. What would you say to a nonmember about why they should become a member?

have a front row seat to information, education and working alongside the most compassionate and selfless individuals and companies for the benefit of persons with a disability.

NMEDA Circuit Breaker

our blended family. Together, my

goal. I look forward to seeing new

In no other organization will you

18

To share a little bit about myself, I

Rapid Process Improvement (RPI) Practitioner.

---

MEMBER NOTICE

Brittney McMahan New Manager of Communications and Social

Y

ou may have notied some new faces in the staff directory. NMEDA is thrilled to announce Brittney McMahan has recently joined NMEDA as our new Manager of Communications and Social. Some

of you may recognize Brittney from the NMEDA Annual Conference in Columbus, Ohio where she stepped in to assist with the registration table.

We are thrilled to have Brittney with us full-time.

Please join us as we welcome Brittney to the NMEDA team.

Toby Cummings New CEO

W

e are also very excited to announce Toby Cummings has been hired as our new Chief Executive Officer, effective July 10, 2023.

Cummings comes to the association from the International Municipal

Signal Association, a 126-year-old certifying body of public safety professionals, where he served as Executive Director for the last four years. Cummings succeeds Danny Langfield, NMEDA’s CEO since 2016.

See page 25 for a letter from Toby to our members.

Jul-Sep 2023

19

GOVERNMENT RELATIONS REPORT

GR Report: Clickbait Edition

By Amy Schoppman NMEDA DIRECTOR OF GOVERNMENT RELATIONS & PUBLIC POLICY

I

recently conducted a deep dive

conference in Kansas City, MO. The

prepared with all of your burning

into an obscure marketing podcast

fourth iteration of NMEDA’s “VR

questions for Voc Rehab professionals

during a pacific northwest road

VIP” Program has been expanded

to answer. Finally, don’t miss the first

trip (naturally). My literal and

to include Canadian in addition to

ever VR VIP Meet & Greet on Sunday,

figurative journeys were nothing short

U.S. representatives, and we’ll be

October 1, immediately following the

of enlightening – I laughed (Voice

welcoming more VIPs than ever

joint NMEDA-ADED session. The only

Marketing is not what I thought it

before. I work frequently with these

thing cringe-worthy about these VR

was), I cried (Neuromarketing?!?), and

valued partners – they are dedicated

pros would be missing out on a three-

the “Headlines” episode particularly

to facilitating superior adaptive

day networking session with them.

moved me. A truly unbelievable

“

number of headline “categories” currently exist, including emotional, relational, wordplay, pain point, how-to, numerical, announcement, question, and of course, old faithful: clickbait.

That last one is not typically my preference but I’m experimenting with different ways to engage and inform readers about NMEDA’s government

driving outcomes for their VR clients,

I work frequently with these valued partners – they are dedicated to facilitating superior adaptive driving outcomes for their VR clients, and they will be looking to connect with manufacturers as well as their province or state’s finest auto mobility dealers.”

and policy activities. Let me know how I did at Amy.Schoppman@ nmeda.org.

and they will be looking to connect with manufacturers as well as their province or state’s finest auto mobility

The 10 Most Cringe-Worthy Facts About Voc Rehab Conference Attendees Psych, there is nothing cringeworthy about dozens of state-level decisionmakers attending this fall’s

20

NMEDA Circuit Breaker

dealers. If you spot a VR VIP in the Expo, take the opportunity to expand their awareness and understanding of your company’s latest innovations.

If you stop at the VR-focused table during the Industry Roundtable Discussions, be sure to come

The Shocking Truth About Why Millennials Are Obsessed with VAEIA Implementation This one isn’t entirely false given that I’m a Millennial and I’m not afraid to admit that I’m legitimately obsessed with VAEIA implementation, but now that I’ve got your attention: VA regional offices have begun to receive interim claim processing

guidance addressing the AAE and auto grant elements of the Veterans Auto and Education Improvement Act of 2022. (Refresher: On January 5, 2023, Congress enacted legislation that amends existing law to (1) include non-articulating trailers as a category of approved automobile adaptive equipment and (2) increase the [currently once-in-a-lifetime] frequency of the [currently $24,115.12] auto grant for eligible veterans.) As I await VA confirmation that the guidance I’ve reviewed is official and will be applied nationally, I’m encouraged by the agency’s progress and suspect that our desired implementation timeline (October 1, 2023) will be met.

The ONE Thing Taylor Swift Has in Common with NMEDA’s Price Survey Influence. In the nearly 20 years since the first price survey was conducted, NMEDA has established itself as the premier resource for external stakeholders seeking auto mobility industry data. Government partners

“

in the U.S. and Canada prefer to make data-driven decisions, and if they can’t rely on NMEDA to provide that data, they will seek it elsewhere.

Hence, the Auto Mobility Price Survey (AMPS). Data collection closed on July 15 (thank you to all dealers that participated!) and the reports – which government agencies typically use to establish payment parameters for auto mobility equipment – will be issued in early September.

A friendly reminder for dealers that completed this year’s survey: you now have the ability to log in to your AMPS account – whenever, wherever – and compare your dealership’s data against the industry as a whole; filter survey results by variable; generate detailed and customized pricing reports; and access additional business tools that can boost competitive intelligence. The AMPS platform is a one-stop shop for accessing, evaluating, and comparing the latest industry pricing data, and access to the most thorough pricing snapshot of the auto mobility industry is now a free NMEDA member benefit that was established to help members of all sizes make more informed business decisions.

The Secret Connection Between VA Prompt Payment and Your Zodiac Sign There isn’t one, but there is a connection between submitting past-due invoices (PDI) to NMEDA’s PDI Program and getting those pastdue invoices paid: over $250,000 in late VA payments to dealers were collected this spring. Another exclusive members-only benefit, we can help get your VA invoices resolved sooner and more frequently whether you’re a Capricorn or a Sagittarius. For program details, please visit https://nmeda.org/ advocacy/advocacy-resources/pdi/ (providing a link for the Tauruses because I know they probably won’t look it up themselves).

---

A friendly reminder for dealers that completed this year’s survey: you now have the ability to log in to your AMPS account – whenever, wherever – and compare your dealership’s data against the industry as a whole; filter survey results by variable; generate detailed and customized pricing reports; and access additional business tools that can boost competitive intelligence. .”

Jul-Sep 2023

21

GUEST FEATURE

A New Nonprofit: Bridge to Mobility

By Gerhard Schmidt Bridge to Mobility

B

ridge to Mobility was founded last fall as the only national nonprofit organization

dedicated solely to increasing accessibility to wheelchair accessible vehicles (WAVs). The Bridge to Mobility Mission Team and Mission Partners have been the driving force in mobilizing the WAV industry to accelerate accessibility. We provide last-dollar funding to support

member.

Did you know?

•

96% of wheelchair users

do not have access to a WAV. This severely impacts employment and educational opportunities, medical outcomes and daily living. More than 2 million people hope they can one day afford a WAV and find the independence they only dream of

by leaders known by the NMEDA community: Marilyn Clark (wife of the late Taylor Clark,) Bill Koeblitz, Nick Gutwein and Gerhard Schmidt, to focus on accelerating accessibility.

While there have been other organizations in the past with a similar mission, Bridge to Mobility has successfully developed an industrywide collaboration and strategic partnerships, as well as a passionate,

wheelchair users in their efforts to

today.

obtain a WAV. Working with our

•

Mission Partners and Mission Team, we

not have access to public wheelchair

WAV industry manufacturers,

are having a significant impact on the

transportation.

suppliers, distributors and finance

lives of wheelchair users, caretakers and families. Bridge to Mobility works exclusively with NMEDA QAP dealers

“

•

energetic and skilled mission team 45% of the population does

If you have a disability, you

are 150% more likely to live in poverty, 12% less likely to graduate from high

companies. This entire, multi-layered team is dedicated to the continued success of Bridge to Mobility. The NMEDA community - not just one company - can celebrate with each

Bridge to Mobility works exclusively with NMEDA QAP dealers in the US and Canada to assist their clients in obtaining a WAV.”

in the US and Canada to assist their clients in obtaining a WAV. Bridge to Mobility is also nonprofit NMEDA

NMEDA Conference Sneak Peek

school and 50% less likely to obtain a college degree or equivalent.

Reliable, accessible and timely

to a wheelchair user so they can finally secure a WAV. The Bridge to Mobility team is driven by our four core values: •

Inclusion

•

Transparency

•

Excitement

•

Empowerment

Industry-Wide Collaboration

significant barrier that wheelchair

From the start, Bridge to Mobility has

users need to overcome.

been supported by several dealers,

Collectively, we are committed to

suppliers and vendors in the WAV

Bridge to Mobility was launched

NMEDA Circuit Breaker

grant that Bridge to Mobility awards

transportation is often the most

changing these statistics.

22

that includes representation from

industry. These companies and their employees have made a significant

commitment to our mission. They

30,000-50,000 people each year

financially support Bridge to Mobility,

through a repertory of more than

provide like-kind donations and

85 works from nationally esteemed

volunteer their time to put our mission

choreographers and a message of

into action.

inclusion and accessibility; expands

The list of our industry collaborators continues to grow. We encourage

the reach of artistic possibilities while celebrating the universal spirit of dance.

Bridge to Mobility has an energetic,

mission to Accelerate Accessibility.

Help Hope Live - raises money for

engaged and passionate Mission

As of this writing, our collaborators

medical bills, home modification,

Team, starting with our Board of

include:

WAVs and other expenses through

Directors and committee members

additional companies to join our

Adaptive Driving Alliance (ADA)

MobilityWorks

Adaptive Vans

National Mobility Equipment Dealers Association (NMEDA)

AMF Bruns Banclease Acceptance BraunAbility Bussani Mobility Team DriveMaster Driverge Howell Ventures/ SureGrip

Myle

crowdfunding.

who contribute their time and

Help Our Military

financial resources to our mission.

Heroes - delivers adaptive minivans to our wounded,

Our mission team includes a diverse group of skills and perspectives that provide consulting and direction to the organization.

PSA

injured and ill military

Q’Straint

heroes.

Board of Directors

Superior Van and Mobility

Operation Triage -

Marilyn Clark- Chair Bill Koeblitz- Chair Emeritus, MobilityWorks Paul Musso- Treasurer, ADA David Black, Fischer Broyles, LP Hadley Clark, Havas Health Nick Gutwein, BraunAbility

United Access Vantage Mobility International (VMI)

Ilderton We would love to discuss with you how you can join our mission.

Strategic Relationships Driving Synergistic Results Bridge to Mobility works with

provides emergency financial relief, mortgage-free homes and home remodeling to

disabled veterans, first responders and active-duty service members to get their lives back on track and become productive members of their communities.

like-minded nonprofits to achieve

Wheelchair Lacrosse USA - organizes,

synergistic results in a combined,

develops and promotes the sport of

collaborative mission. Our nonprofit

wheelchair lacrosse while providing

partners have particular expertise in

opportunities for people with

accessible sports, arts and fundraising.

disabilities to live active lifestyles.

The common theme is that by working

Youth Challenge - brings together

together, we can accomplish more. As

young people with physical disabilities

of this writing, our nonprofit partners

and teen volunteers who inspire one

include:

another through adapted sports,

Access On the Go - promotes

recreation and social growth activities.

community accessibility, adaptive

Bridge to Mobility continues to

recreation and business profitability;

network with other nonprofits and

advocates for the rights of people

nurture partnerships that will expand

with disabilities.

impact and create accessibility for all.

Dancing Wheels - advocates globally

Energetic, Engaged and Passionate Volunteer Team

for disability awareness, reaching

Associate Board Hadley Clark- Co Chair, Havas Health Chris Paczak- Co Chair, MobilityWorks Drew Basset, MobilityWorks Joshua Boston, Adaptive Vans Joe Canda, MobilityWorks Alex Cook, Superior Van & Mobility Ashley Crook, Howell Ventures/ SureGrip Doug Curtis, VMI Pat DeNobrega, PSA Joe Garnett, BraunAbility John Ilderton, Ilderton Conversions Juan Pablo Soto, MobilityWorks Dustin Paterniti, Driverge TJ Shoemaker, MobilityWorks Kelly Stobie, MobilityWorks Megan Wegner, BraunAbility Justin White, BraunAbility Executive Advisory Council Sam Cook, Superior Van & Mobility Bryan Everett, MobilityWorks Staci Kroon, BraunAbility Danny Langfield, NMEDA

Jul-Sep 2023

23

GUEST FEATURE (continued) Alan Tobin, CBIZ

years.

our website, we will automate the

Education and Awareness Committee Michael Shank-Chair, Myle Ryan Baker, Wheelchair Lacrosse USA Vince Robel Martin Sweeney Eric Thompson, Access on the Go

Our grants are processed through

application process and provide an

Governance Committee Greg Kiser- Chair, BraunAbility San Asbridge, MobilityWorks Julie Boynton, Q’Straint Jannette Conrad, VMI Michael Dresdner Russ Newton, Sure-Grip The Bridge to Mobility Board of Directors has issued a challenge grant to NMEDA members. They will match NMEDA-related contributions, dollar for dollar, up to $140,000!

Education and Awareness Through our website (www. bridgetomobility.org) and social media outreach, Bridge to Mobility

“

NMEDA QAP dealers on behalf of the beneficiaries. Because the

impact of accessibility. We seek to be a leader in providing education on financial resources available in each state and province, alternative funding sources, basic financial literacy and NMEDA dealers best located to serve

to the beneficiary.

funding,” and we are committed to serving as many people as possible,

Commitment to Safety and User Experience

they are limited to $5,000 each.

Bridge to Mobility works through

The application is completed by the QAP dealer with follow-up from Bridge to Mobility, if needed. Often other resources are introduced to the beneficiary and dealer to make owning a WAV possible.

The application goes to the Grant Committee “blind,” meaning the dealer information is removed so each grant is judged completely on the merits of the situation.

we know the NMEDA dealer network, experience and support are key factors to a rewarding experience.

Furthermore, NMEDA’s commitment to safety and compliance through the Compliance Review Program ensures

date of manufacture for the National Highway Traffic Safety Administration

directly to the individuals we support so they can secure a WAV. We are active in seeking competitive grants from foundations and corporations in order to increase our reach and impact.

system that is integrated with

NMEDA Circuit Breaker

often to first-time WAV owners, and

meet the applicable standards as of

Bridge to Mobility is committed to

24

for wheelchair users. Our grants are

- meaning 85%+ of funds raised go

Board and Committee functions and

growing to 180 grants within three

and compliance are serious matters

to Mobility’s goal is 85% efficiency

Efficiency and Scalability

to wheelchair users per year and

We believe that proper fitting, safety

that all WAVs with a new conversion

Bridge to Mobility has automated

scalability, with a goal of 80 grants

the NMEDA QAP dealer network.

As a nonprofit organization, Bridge

wheelchair users and their family.

an elevated level of efficiency and

approved grants are funded directly

grants are intended to be “last-dollar

The Bridge to Mobility Board of Directors has issued a challenge grant to NMEDA members. They will match NMEDArelated contributions, dollar for dollar, up to $140,000! ”

raises awareness about the need and

online status for applications. All

implemented a donor management the organization’s website (www. bridgetomobility.org). We are committed to transparency of process. In the next release of

(NHTSA), Transport Canada (TC) and Federal Motor Vehicle Safety Standards (F/CMVSS).

Please connect and share with us on Facebook or Linked-In and visit our website: www.bridgetomobility.org.

We are looking forward to “Answering the Bell” with you at the Annual Conference in Kansas City September 30-October 2 and inviting you to Join our Mission Team! Together, we will Accelerate Accessibility!

---

CEO’S MESSAGE

A Letter to Our Members

By Toby Cummings NMEDA CEO

NMEDA Members,

grasp your pain points as well as

nurture an inclusive, empowering

I am delighted to introduce myself

opportunities that NMEDA may be

work environment that fosters growth,

as the newly appointed CEO of the

able to address.

encourages creativity, and ultimately

One of my top priorities as CEO

drives our collective success.

will be to ensure the completion

In conclusion, I want to thank Chad

of our current strategic plan. By

Blake and all of the members of

collaborating closely with our staff

the NMEDA search committee and

team, I aim to foster an environment

Board of Directors. I am honored

of open communication, collaboration,

to join NMEDA and to serve as your

and shared goals. Together, we will

CEO. Together, we will build upon

consolidate our efforts to successfully

our accomplishments, learn from

premiere trade association serving the auto mobility equipment dealers industry. With great excitement, I step into this role, ready to embark on a journey of collaboration, evolution, and innovation alongside the dedicated volunteer leaders and association staff professionals that comprise NMEDA.

execute the strategic initiatives

one another, and pave the way for a

As I assume the position of CEO, I am

already in progress, laying a solid

prosperous future in the auto mobility

honored to follow in the footsteps of

foundation for the future.

equipment industry. I am eager to

I am aware that our industry, as

embark on this exciting journey with

Danny Langfield, our previous CEO. I want to express my gratitude to Danny for his invaluable contributions and leadership. Although Danny will now be taking on a different role within the industry in rolling out the Auto Mobility Research & Education Foundation (AMREF), his experience and wisdom will continue to be an asset to our organization.

well as many others, is undergoing rapid transformation, driven by technological advancements, and

all of you and I invite you to join me as we shape the next chapter in our industry’s story.

changing customer expectations.

While respecting our traditions and past achievements, I am committed to shaping a bright future for our

Sincerely, Toby Cummings, CAE

auto mobility equipment dealers

CEO, National Mobility Equipment

and manufacturers. By embracing

Dealers Association

Having dedicated over 25 years

innovation and fostering a culture

to successfully leading industry

of adaptability, we will navigate the

---

associations, I bring a vast experience

challenges and seize the opportunities

and a deep understanding of the

that lie ahead.

intricacies and dynamics of volunteer driven organizations. However, I am a firm believer that knowledge is limitless, and I am genuinely excited to learn from the leaders who have been instrumental in shaping this industry. Please know I will be reaching out to many of you to fully

To the staff team in place, I extend my heartfelt appreciation for your commitment and hard work. Your dedication is the backbone of our organization, and I am genuinely excited to collaborate with each and every one of you. Together, we will

Jul-Sep 2023

25

Guest Feature

Rev Up Your Recruiting With the NMEDA Tech Recruitment Toolkit

By Jack Borgmeyer Borgmeyer Marketing Group President

F

inding the right fit for any organization can be challenging. From placing hiring ads, to conducting interviews, to the onboarding process - filling a vacant job is a time-consuming process…especially in the auto mobility world.

But what if there was a way for you to reach prospective technicians and inform them about opportunities in a

field they were not yet aware of? With the Tech Recruitment Toolkit from NMEDA, there is.

What is the NMEDA Tech Recruitment Toolkit?

individuals about the great benefits of a career in auto

As the name suggests, the toolkit is a collection of

mobility.

materials intended to help inform students and interested

Ranging from brochures to customizable videos, these materials are easy to use and a great way to attract prospective candidates during graduation season, career fairs and dealership events.

What’s Included in the Kit? Included in the NMEDA Tech Recruitment Toolkit are the following: a print-ready trifold brochure, two sets of digital display ads and social media posts, three customizable videos and a PowerPoint presentation. These materials are versatile, being usable in a variety of recruitment situations. Additionally, these assets can be personalized to include your dealership’s contact information, letting your audience act on the dynamic information presented.

Inform Prospective Candidates With the Trifold Brochure A simple guide that outlines what an auto mobility career entails, the trifold brochure introduces prospective candidates to the benefits and responsibilities, while doubling

26

NMEDA Circuit Breaker

as a business card containing your

the NMEDA Tech Recruitment Toolkit

dealership’s contact information. The

is a great supplemental resource to

How Can My Dealership Access the Toolkit?

tri-fold brochure is the most versatile

aid in presenting the benefits and

As a member of NMEDA, you will be

asset in the tool kit and can be used in

responsibilities to a group of students

able to access the toolkit through the

many situations, such as at a job fair

at a trade-school or a job fair. This

portal on our website. From there, you

or for a direct-mail campaign.

presentation is a great overview

will be able to download a collection

that not only informs prospective

of print-ready materials and digital

Reach Technicians Where They’re Already Searching With Digital Assets

candidates about career opportunities

assets that can be easily edited to

in the world of auto mobility, but also

include your dealership’s information.

In addition to physical materials, the

additional questions and have their

NMEDA Tech Recruitment Toolkit also

immediate questions answered.

provides them the opportunity to ask

comes with digital advertising and social media posts, letting you use

Learn More About NMEDA’s Tech Recruitment Toolkit at the NMEDA Annual Conference & Auto Mobility Expo

Like the brochure, these assets

Engage Prospective Technicians With the Benefits of Auto Mobility Through Testimonials

can be customized to include your

For some, getting a first-hand

Want advice and tips about how to

dealership’s logos and are designed to

account is the best way to learn about

effectively use the materials? Join

inform viewers about the benefits of a

something new. That’s just what the

us on September 30th during the

career in auto mobility.

customizable videos in the NMEDA

NMEDA Annual Conference & Auto

Tech Recruitment Toolkit do.

Mobility Expo in Kansas City, and get

the power of the internet and social media to recruit new candidates.

Powered by search engines, platforms like Google are a great opportunity

A series of 15, 30 and 60 second

to reach prospective candidates. In

videos, these videos detail what

today’s digital age, many job searches

benefits come with a career in auto

start with a web search, and thanks

mobility. From structured schedules

to keyword search and search engine

to helping others live their most

optimization (SEO), these platforms

mobile lives, these videos help

can place ads within relevant online

prospective candidates get a concise

content. This allows your ads to be

and informative explanation on why

seen where your target audience

they should pursue a career in the

is already searching, making the

field.

message more likely to resonate with

These videos can be included in

them.

both live presentations and on social

Interested in learning more about the NMEDA Tech Recruitment Toolkit?

expertise and recruitment strategies from industry expert Jack Borgmeyer.

Learn the best practices and the best ways to leverage the toolkit to ensure success in your recruitment.

---

media.

Give A Powerful Live Presentation With Our PowerPoint Template While posting materials on the web is a great way to have a broad reach, face-to-face methods of recruiting should be considered. The PowerPoint Presentation provided in

How to Attract New Tech Talent with NMEDA’s Custom Recruitment Toolkit Jack will be diving into the details of the Tech Recruitment Toolkit and how easy is it to customize and use.

Learn more about this session on Jul-Sep page 31. 2023 27

Need a Lift?

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in it.

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Learn more at: qstraint.com/INQLINE

WHEELCHAIR PASSENGER BOARDING SYSTEMS

MAKING SAFETY ACCESSIBLE

Presents:

MYTHBUSTERS MYTH: FACT: AEVIT has a 10 year service life

With the release of AEVIT 2.0 in 2008, there is no longer a service life limit

The AEVIT System can not be moved between vehicles

The AEVIT System is able to be transferred and reinstalled in virtually any vehicle

AEVIT Input adjustability is very limited

All cars have to be shipped to Maine for installation

The AEVIT System is primarily intended for drivers wanting full control of both steering and gas/brake, and not for drivers whose only need is gas/brake control

26 Gabriel Drive, Augusta, ME 04330

1-207-512-8009

AEVIT Inputs have a broad range of adjustability both mechanically and electronically to fit the needs of any driver There are AEVIT installation facilities all through out the United States. Steering columns do not need to be shipped out of country for service and modification The AEVIT System is designed to fit the individual needs of the driver with the ability to be modified as the drivers’ needs change

https://electronicmobilitycontrols.com/ Jul-Sep 2023

29

ANSWERING THE BELL SCHEDULE OF EVENTS

Saturday, September 30 Sunday, October 1

Monday, October 2

8:00 am–10:30 am Vehicle Move-In

8:00 am–5:00 pm Tech Training

8:30 am–12:30 pm

Tech Training

8:00 am–5:00 pm Tech Training

9:00 am–10:00 am All Learning Tracks

9:00 am–10:00 am

Dealer’s Open Forum

11:00 am–4:00 pm Exhibitor Setup

10:00 am–2:00 pm Expo

9:00 am–10:00 am

5:00 pm–6:00 pm Opening General Session

2:00 pm–3:00 pm All Learning Tracks

Manufacturers Open Forum

6:00 pm–9:00 pm Expo Grand Opening

3:30 pm–5:15 pm

Industry Roundtables

10:00 am–12:00 pm

Expo

5:30 pm–6:30 pm

COLO Networking Session with ADED

12:30 pm–2:00 pm

Closing General Session

6:00 pm–7:00 pm

6:30 pm–7:30 pm

Voc Rehab Meet & Greet

Auction Fundraiser & Reception with ADED

7:00 pm–8:30 pm

Awards Banquet

SUNDAY EVENING HAPPY HOUR

Voc Rehab VIP Meet & Greet Sunday, October 1 | 6:30–7:30 pm In Case You Missed It: NMEDA has been offering a unique “conference within a conference” experience for Vocational Rehabilitation Agency professionals since 2020, delivering exclusive education sessions and hosting private receptions for these important state-level decisionmakers. This year the Voc Rehab VIPs will be moving from behind closed doors and into the spotlight with our Meet and Greet reception immediately following the Colo Networking Session. Savor the chance to forge new alliances and partnerships as you indulge in refreshing drinks and hors d’oeuvres. Both NMEDA and ADED attendees are encouraged to use this time to connect with the program managers, rehab engineers, and ATPs operating in their state(s) – swap stories, ask questions, exchange insights, and gain fresh perspectives on the ever-evolving Voc Rehab landscape.

Apr-Jun 2021 2

RETURNING IN 2023

Five Learning Tracks

Industry Roundtable Discussions

Technician Training

Sunday, October 1 | 3:30–5:15 pm Service Shop Management

What are roundtables? Simply put, Industry Roundtables are a group of 8-12 auto mobility folks like you, seated around a table discussing a specific

Dealership Management

topic of interest. Each table has a moderator to keep the discussion flowing, but they are not a subject matter expert. We’ll leave the expertise up to you!

What will be discussed? Based on your feedback, topics will include: Maximizing the Rental

Dealer Sales & Marketing

Department; QAPx & DocuTrack; Managing Reconditioning Costs; NMEDA’s all-new Research Foundation, AMREF; Culture Management; The Impossible Customer and more...

If you have ideas for a specific topic, let us know.

Email conference@nmeda.org with your ideas.

Innovation & Evolution

Saturday, September 30–S w

Choose from one of three technician training options: BraunAbility MSE, VMI Technician Training or NMEDA MSS. *Each training is limited to 25 participants.

Sunday, Octob The Nuts & Bolts of Profitability, Pt. I Part one of this two-part workshop will feature a dealer panel discussing how to implement small steps to make bigger changes. Avoid getting overwhelmed. You don’t have to move a mountain to improve service…

PANELISTS MODERATOR

Justin Riendeau BraunAbility

TBD

If you’re interested in this learning track, register as you would normally and select “Service Shop Management” as an Add-On to your registration ($0). Space is limited to the first 50 registrants—so don’t wait to register!

Alternative Funding Sources: Creative Ways to Make a Deal Go This session will not only acquaint you with funding sources you may not be aware of, but will reveal who can help you navigate them. Case studies will be included, PLUS: the pros & cons of various fundraising platforms.

PANELISTS MODERATOR

Alex Cook Superior Van & Mobility

Ashley McLaughlin – Help Hope Live Gerhard Schmidt – Bridge to Mobility Dan Bussani – Bussani Mobility Team

Because You Can’t Afford A Super Bowl Ad Back and better than ever, the 2023 model of the indefatigable influencers panel will feature some fresh faces and a new twist: how to put QAP to work for you. If you are just writing a dues check and passing an audit, you’re leaving value on the table.

MODERATOR Russ Newton Sure Grip Hand Controls

PANELISTS Dustin Paterniti– Driverge Michelle Szumski– Texas Workforce Commission Vocational Rehabilitation Jenny Nordine– Driving to Independence Craig Rogers – Alabama Department of Rehabilitation Services

Is the ICE Age Over?

Electrification & Accessibility, Pt. II A lot has happened in electrification since this panel convened in Charlotte last year, with OEM’s committing literally billion$ to the EV future. Join us as new panelists with new insights discuss the sunsetting of the internal combustion engine (ICE).

MODERATOR

Dave Goch Webster, Chamberlain & Bean

PANELISTS

Craig Schrimsher – BraunAbility Philip Angelechio – VMI (Additional Panelists TBD)

Sunday, October 1 | 8 am–5 pm NMEDA Manufacturer Service School (MSS)

ber 1 | 9 am–3 pm The Nuts & Bolts of Profitability, Pt. II Part two of this workshop will build off of the morning session and provide you with specific processes to implement in your facility to improve your bottom line, one step at a time. (Preregistration req.)

Fred Mannix BraunAbility Justin Riendeau BraunAbility

How to Attract New Tech Talent with NMEDA’s Custom Recruitment Toolkit We all know finding qualified, knowledgeable techs today is as hard as it’s ever been - that’s why NMEDA developed the Tech Recruitment Toolkit. Discover how easy it is to customize these free, members-only resources for video, social and in-person campaigns, then learn how to utilize these resources to attract quality candidates for your store.

Jack Borgmeyer Borgmeyer Marketing Group

Getting the Subprime Customer Done: How to Close More Deals With WAV prices at all-time highs, credit tightening, and interest rates rising, the subprime customer is harder to get done than ever. This session will delve into deal structure, setting realistic expectations and how to overcome objections so you can close more deals.

Craig Baker Mobility Trust Group

It’s the End of the World As We Know It: ChatGPT & Auto Mobility Do you feel fine? Well, neither does anyone else. Join Scott for this cutting-edge session on the explosion of AI and how you can harness its unique power for your dealership… before it enslaves all mankind!

Scott Meyer FIVEMIN.AI

NMEDA 2023 CONFERENCE REGISTRATION September 30 - October 2, 2023 | Kansas City, MO Registration also available online at www.NMEDAAnnualConference.com

Company: ____________________________________________________ Contact: __________________________________ Address: _______________________________________________________________________ City: ____________________ State/Prov: ____ Zip/Postal: _________ Phone: ________________________ Email: __________________________________ EARLYBIRD REGISTRATION DISCOUNTS AVAILABLE THROUGH AUGUST 18, 2023

DEALER Earlybird/Regular

TECH

ALLIED HEALTH PROFESSIONAL*

EDU/GOV/NON-PROFIT*

Member

$585/$645

$395

$210

$210

2nd

$510/$565

$745

$210

$210

3-8

$415/$475

9+

$335/$395

New Member

$370/$410

Non-Member

$910/$995 ADD ON: Service Shop Management

$0

INGLE DAY PASS: (Sat/Sun/Mon) $325 (member) $645 (non-member)

CODES 1a Dealer 2a Dealer + Service Shop Management

|

BANQUET ONLY: $95 (Monday Night)

4a

Allied Health Professional

5a

Banquet Only

3a Edu/Gov/Non-Profit

Single Day Pass Codes: SAT / SUN / MON

Techs Only: Choose One

1b

Tech - Braun Only

5b

2b

Tech - VMI Only

6b Tech - VMI + Evo

3b

Tech - MSS Only

7b

4b

Tech - Evo Only

Tech - Braun + Evo

Tech - MSS + Evo

ATTENDEES __________________________________

____

Name

Code

__________________________________ Email

____

Name

Code

Email

Cost

YES NO Awards Banquet?

__________________________________ __________________________________

$______

$______ Cost

YES NO Awards Banquet?

__________________________________

____

$______

Name

Code

Cost

__________________________________ Email

__________________________________

____

$______

Name

Code

Cost

__________________________________ Email

NOTES/COMMENTS/DIETARY/SPECIAL NEEDS:

NO REFUNDS FOR NO-SHOWS OR CANCELLATIONS AFTER SEPTEMBER 22, 2023

NMEDA Circuit Breaker

YES NO Awards Banquet?

* CEUs not offered. Individuals seeking contact hours must register for the ADED conference.

PROVIDE CARD DETAILS OR MAIL REGISTRATION AND CHECK TO NMEDA BY SEPTEMBER 22, 2023

32

YES NO Awards Banquet?

Electronic Mobility Controls

Acrisure — Bever Mobility Products — Bridge to Mobility — Clock Mobility — Colle Built Systems, Inc. DealerTeam, Inc. — Drive-Master Systems & Controls — DriveSafety — EZ Lock — GM Envolve — Huntington Distribution Finance — Merlin Mobility — O’Reilly Auto Parts — PSA Insurance — Stereo Optical Company — Virage Simulation Inc.

Exhibit & Sponsorship Opportunities are Still Available! www.AutoMobilityExpo.com

SPONSORSHIP OPPORTUNITIES

NMEDA Keynote Address

ADED Keynote Address

$7,500

$7,500

Become the exclusive sponsor for the only ADED/NMEDA joint general session for the entire conference. This opportunity includes a 2–3 minute speaking opportunity in front of ADED and NMEDA’s combined attendees as well as a seat drop for all individuals attending the session.

Opportunity to address attendees for 2–3 minutes at the NMEDA Opening General Session and introduce our Keynote speaker. This sponsorship also includes a seat drop for all individuals attending the Opening General Session.

Opportunity to address ADED attendees for 2-3 minutes at the ADED opening general session and introduce our keynote speaker. This sponsorship also includes a seat drop for all individuals attending the Opening General Session.

Elevator Cling

Welcome Bags

Room Drop

$7,500

$7,500

$5,000

Exclusive opportunity to showcase your company on the interior doors of all elevators at the Westin Charlotte host hotel for the duration of the conference.

Get your company on the bag of every ADED and NMEDA attendee. No cheap totes here, we protect your brand with a quality bag. Why? To give you continued brand exposure long after the event! You’re welcome.

What is the only thing better than visiting with conference attendees all day!? Having them return to their hotel room to find a lovely item has been magically delivered to them by one of their favorite vendors while they were just speaking with you!

Lanyard

Voc Rehab VIP Reception Presenting Sponsor

Umbrella

$5,000

$5,000

$5,000

Put your brand directly around the neck and in view of every ADED and NMEDA attendee at the events.

Do you love Vocational Rehab Professionals? Do you want them to know you love them? If so, this is the sponsorship for you. With branding opportunities throughout the reception and being noted as the Presenting Sponsor on all marketing materials, there is no doubt that they will feel the love!

With a short outdoor walk from the hotel to the convention center, prepare conference attendees for the potential elements with an umbrella in their welcome bags with your logo right on it! And if it doesn’t rain, we believe Socrates said it best when he proclaimed, “Everyone needs an umbrella!”

Joint General Session Sponsor $10,000

INTERESTED? GREAT—CONTACT US TODAY! www.AutoMobilityExpo.com • phone 813.264.2697 • e-mail conference@nmeda.org

SPONSORSHIP OPPORTUNITIES

Host Hotel Escalator Clings $4,500 What if we told you there was a way to make sure all conference attendees could see your branding at the host hotel? With the escalator cling at the Marriott everyone will see you.

With branding going up the glass of the escalator to the NMEDA opening general session, dealer round tables, the colo general session, the closing general session, and the NMEDA banquet—no attendee will miss it. And we didn’t even mention that the escalator is directly across from the hotel bar.

4 2/

Escalator Clings - ADED

$3,500

$2,500

Do you want to make sure attendees see your brand before heading into the expo? Do you want to make sure attendees see your brand when they leave the expo? Then why not put your brand directly on the fulllength escalator that takes all NMEDA attendees to and from the expo hall?

Do you want to make sure attendees see your brand before heading into the expo? Do you want to make sure attendees see your brand when they leave the expo? Then why not put your brand directly on the full-length escalator that takes all ADED attendees to and from the expo hall?

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a ail

Av

Escalator Cling - NMEDA

4 3/

Av

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Convention Center Window Cling

Massive 8’ Quad Signs - NMEDA

Massive 8’ Quad Signs - ADED

$3,500

$2,500

$2,500

Place your company directly in the path of the attendees as they make their way to the Kansas City Convention Center.

With a full window cling outside of both the NMEDA and ADED entrances, no one will be able to miss your messaging.

There will be no escaping your branding with this four-sided sign. Each side is 8’x3’, positioned in high traffic areas specifically targeting NMEDA attendees.

There will be no escaping your branding with this four-sided sign. Each side is 8’x3’, positioned in high traffic areas specifically targeting the ADED attendees.

Add-On Items

Available exclusively as an add-on for our sponsors and exhibitors.

Notepad & Pen

Program Ad

Bag Insert

$2,500

$1,250

$750

Put your company logo front & center on a custom notepad & pen and into the bags of all ADED and NMEDA attendees of the conference. Stay top of mind as the attendees take notes throughout the education sessions during the show and after.

Single page ad in on-site Program Books for all ADED and NMEDA attendees.

Insert single advert/collateral into onsite welcome bag for all ADED and NMEDA attendees.

INTERESTED? GREAT—CONTACT US TODAY! www.AutoMobilityExpo.com • phone 813.264.2697 • e-mail conference@nmeda.org

Mobility Way

By Mike Savicki — Afterburner Communications NMEDA CONSULTANT

“Sixty-Five Going On Thirty” Air Force Veteran, Debra Freed, makes every mile matter

D

ebra Freed is not the type

things almost daily, Debra cherished

hundred percent health, she made the

who sits around and stays

the opportunity to get out on the

decision to leave the military.

The road again became her friend.

still for too long. In fact, she’s

road. Her foster father, who owned a

quite the opposite. To learn about her

gas station, was keen to her sense of

mobility journey, it’s best to follow her

adventure and made sure she, as with

from behind the wheel and try to keep

all of his children, knew the basics of

up with her pace.

auto repair and maintenance so they

Let’s start in 1977 when, at age 19,

could take care of themselves and

she got her first car. Driving meant

their own vehicles.

everything to her. Exploring, visiting

Four years later, when she enlisted

new places and discovering new

in the Air Force, those skills helped lay the foundation for her job. The stereotypical female secretary job, as she recalls, was the last thing she wanted so she chose to work on jet engines as a hands-on career.

While relaxing atop a wall outside her overseas barracks one evening, she fell and sustained an incomplete L2 fracture. As fate might have it, while she recovered, Debra was assigned light duty as a secretary. Pushing to get back on regular duty a short time later, while working on afterburners, she fell off a stool and reinjured the same vertebrae. Two days later, when it became difficult to walk, doctors made the decision to fuse her L1 to L3. By late 1984, not back to one

36

NMEDA Circuit Breaker

“Uncle Sam pays you for seven days to go from one coast to the other and because I was so excited to have that sense of freedom again, well, I took six weeks,” Debra Freed, now 65, recalls.

That first civilian cross country trip was memorable. She bussed from California to Nevada in order to pick up and temporarily register a new car then went back through Los Angeles and San Diego before turning east and visiting Arizona, New Mexico, Texas and Florida. Heading up the coast through Georgia, she visited Maryland and then reconnected with her brother (whom she had not seen since they were separated at age two) in Pennsylvania before arriving in her home state of Connecticut. The trip, as she remembers it, was as much about healing as hope.

In the years that followed, Debra has become active as a strong voice for veterans. While serving as Executive Director of the New England Chapter

Paralyzed Veterans of America, she

Training Center

put more than 100,000 miles on

in Colorado

her personal vehicle in four years,

Springs then

primarily crisscrossing the Northeast.

flew to Germany

She has advocated for veterans issues

for classification

in Washington, D.C., and remains a

and competition.

fixture at the annual Massachusetts

June meant a

Women’s Veterans Conference. Her

drive south with

social media is not only a source of

her coach for

veterans issues and updates but one

USA Shooting

of inspiration, as well.

Nationals at

As a loyal customer of Mobility Works

Fort Benning (formerly Ft. Moore),

in Attleboro, Massachusetts, her

Georgia. And upon returning to her

current vehicle of choice is a hybrid

Framingham, Massachusetts, home,

2022 Toyota Sienna. Purchasing it

yes, she went back to her 5-6 day per

coming out of COVID was challenging

week shooting schedule.

so she appreciated the personalized

Work is important to her (she has worked through spinal cord injury, chemotherapy and a mastectomy), so adaptive sports have become a second full-time job not only for the

care she received.

competition but also for the love of

As an example to all adaptive athletes

traveling to and from training and

young and old, Debra Freed is as

She cannot emphasize enough how

events. First it was handcycling where

much a veteran as she is an athlete.

her time on the road has changed

she represented PVA on the national

When she began pistol training two

with the hybrid, too.

circuit (driving to most events across

years ago, answering a question from Team USA’s Parashooting

“With all the driving I do, to be able

the country) and now it is both parabowling and pistol shooting. She

coach, Brenda Silva, Debra explained

primarily credits the annual National

why she works, trains, travels and

Veterans Wheelchair Games for those

competes so hard.

introductions.

“Simple,” she says. “It is my

economical and enjoyable.”

Using 2023 as a snapshot of her

opportunity to represent my country again on the national and international

Yes, if you are wondering, Debra

schedule, here’s how she balances life as both one of eight members

stage.”

of the 2023 Parabowling Team USA

Through the years Debra’s automotive

service or athletics.

(officially recognized as a Paralympic

mobility needs have changed. At

sport in 2019 by the IPC) and as a VA

the time of her discharge, although

If Debra Freed makes the Paralympic

stipend qualified and national caliber

mobility impaired, Debra’s VA rating

pistol shooting athlete.

did not qualify her for hand controls

Buckle up and follow along if you

so she spent years behind the wheel

can. After beginning the year with

of a minivan loading and unloading

a New Year’s Day shooting session,

her manual wheelchair. Now, nearly

she and her partner of 26 years, Joy

four decades post lumbar injury, the

Lawrence, headed west to Las Vegas

progression of her paralysis paired

for the 2023 Parabowling Team USA

with a second T11, T12 vertabrae

trials. She was selected to the team

fracture sustained in 2019 fall from a

again then she and Joy toured the

therapeutic horse during a veteran’s

Hoover Dam and a few of Nevada’s

expo has changed both her mobility

State Parks. It was then immediately

needs and her rating. She is finally

back to air, sport and free pistol

eligible for the hand controls she has

shooting as she trained at the USOPC

long known she needed.

to get more than five hundred miles on a sixteen gallon tank is simply incredible,” she said. “My trips have changed and become so much more

Freed has visited all fifty states, the majority through either military

team as a P2 class shooter in 2024 she will be 67. Making the team in 2028, she will be 72. But to her, age is simply a number. She proudly shares that she is “sixty-five going on thirty.”

If you count all the miles she has driven in her nearly five decades behind the wheel, she is already a champion. Age and miles come to her with effort, energy and enthusiasm.

Debra Freed is making every single one of her miles count.

---

Conference Spotlight

Are You Ready For Roundtables?

Meet the New NMEDA CEO

Talking Tech Troubles

An open discussion with Toby Cummings.

Moderator - Toby Cummings

Availability, competency & more…

Moderator - TBD

All the best ideas. That work.

Moderators - Russ Newton & Co.

The Impossible Customer Come tell your stories about the ones you WISH had gotten away!

Moderator - TBD

R-E-L-A-X. Relax. Can It Be Done?

Coping with the craziness of the auto mobility world.

Moderator - TBD

38

NMEDA Circuit Breaker

My Biggest Problem Is

QAPx & DocuTrack

Techs? Inventory? Insomnia?

Anything goes in this open Q&A.

Frustrations, opportunities & wins.

Moderators - Paul Musso & Chuck Hardy

Moderator - TBD

What is AMREF, Anyway?

An open chat about NMEDA's all-new Research Foundation subsidiary, AMREF. Moderat

Maximizing the Rental Department Meet the millionaire next door Moderators - TBD

Culture Management Gotta get the people part right.

Moderator - TBD

Managing Reconditioning Costs

The balancing act: can you get out what you put in?

Moderators - TBD

Jul-Sep 2023

39

Guest Feature

(Editor’s Note - This article is being reprinted (with permission) from Texas Dealer April 2023 published by the Texas Independent Auto Dealers Association.)

I

Determining Whether a Worker is an Employee or an Independent Contractor By: Robert N . Parmas, CPA CliftonLarsonAllen LLP Principal

t is critical that business owners

deposit income taxes, social security

A statutory employee

correctly determine whether the

taxes, and Medicare taxes from

individuals providing services

the wages paid to an employee.

A statutory non-employee A government worker

are employees or independent

Additionally, you must also pay the

contractors. Business owners should

matching employer portion for Social

In determining whether the person

always consult their tax and/or legal

Security and Medicare taxes, as well

providing service is an employee

advisor regarding these matters.

as pay unemployment tax on wages

or an independent contractor, all

The IRS may evaluate whether the

paid to an employee. Generally, you

information that provides evidence

do not have to withhold or pay any

of the degree of control and

taxes on payments to independent

independence must be considered.

may be considered to be an employee

contractors.

Common Law Rules

(W-2) vs. a 1099-Misc (Subcontractor)

An individual is an independent

Facts provide evidence of the degree

could result in the employer being

contractor or in business for

of control in independence fall into

liable for the Social Security and

themselves. If the individual is a

three categories:

Medicare taxes of the individual

business owner or contractor who

as well as the employer matching

provides services to other businesses,

portions and federal unemployment

then they are generally considered

insurance premiums. Also, the

self-employed and may possibly be

misclassification of an independent

considered an independent contractor.

contractor, which should be an

Financial: Are the business aspects

business’s 401K or group health

Determining Whether the Individuals Providing Services are Employees or Independent Contractors

insurance plan. In addition to the

Before you can determine how to

are reimbursed, who provides tools/

IRS, states may also search for state

treat payments you make for services,

supplies, etc.)

unemployment insurance reporting

you must first know the business

Type of Relationship: Are there

of individuals improperly treated as

relationship that exists between

written contracts or employee-

independent contractors, we often

you and the person performing the

type benefits (i.e. pension plan,

hear employers using the phrase

service. The person performing the

insurance, vacation, pay, etc.)? Will

“1099 employees”, which may be the

service may be:

the relationship continue, and is the

An independent contractor

work performed a key aspect of the

individual is properly classified.

Misclassification of an individual that

employee, could impact compliance and related issues regarding the

first indication that there is an issue.

Generally, you must withhold and

40

NMEDA Circuit Breaker

An employee (common-law employee)

Behavioral: Does the company control or have the right to control what the worker does and how the worker does his or her job? of the worker’s job controlled by the payer? (these include things like how a worker has paid, whether expenses

business?

Businesses must weigh all these

factors when determining whether

evaluating whether an individual

a worker is an employee or an

is an employee or an independent

Voluntary Classification Settlement Program

independent contractor. Some factors

contractor.

may indicate that the worker is an

Form SS-8

The Voluntary Classification

employee, while other factors indicate that the worker is an independent contractor. There is no “magic” or set number of factors that “makes” the worker an employee or an independent contractor, and no one factor stands alone in making this determination. Also, factors which are relevant in one situation may not be relevant in another. The keys are

If it is still unclear whether a worker is an employee or an independent contractor after reviewing the three categories of evidence, then an SS-8 can be filed with the IRS. The form may be filed by either the business or the worker. The IRS will review the facts and circumstances in officially determining the workers’ status.

Settlement Program (VCSP) is an optional program that provides taxpayers with an opportunity to reclassify their workers as employees for future tax periods for employment tax purposes with partial relief from federal employment taxes for eligible taxpayers that agree to prospectively treat their workers (or a class or group of workers) as employees. To

to look at the entire relationship and

Misclassification of Employees

participate in this voluntary program,

consider the extent of the right to

Consequences of Treating an

direct and control the worker. Finally,

Employee as an Independent

eligibility requirements. Apply to

document each of the factors used in

Contractor

coming up with the determination.

If you classify an employee as an

Classification Settlement Program,

Generally, employees are hired to

independent contractor and you

in order to enter into a closing

perform work at the company’s

have no reasonable basis for doing

agreement with the IRS.

direction. Independent contractors

so, then you may be held liable

have more autonomy as they are

for employment taxes for that

In addition to the general IRS

hired to complete a certain job or

worker as well as the matching

task. Some consideration, maybe as

employment taxes plus federal and

follows:

state unemployment insurance plus

-Does the employer establish

possible penalties.

hours for the individual, or does

Relief Provisions

the individual work at their own

If you have a reasonable basis for not

discretion? Is the individual essentially working alongside current employees doing similar work and being directed similarly? Does the individual have set hours where they need to work and be paid at a similar or the same time and/or paid hourly?

-Does the individual essentially work the same part-time or full-time hours as an employee does and use the same equipment or tools as others?

Is the individual required to go to company training?

These considerations are only a guide to helping the employer understand some of the considerations the

treating a worker as an employee, then you may be relieved from having to pay employment taxes for that worker if certain information is filed.

Misclassified Workers Can File Social Security Tax Form Workers who believe they have been improperly classified as independent contractors by an employer can use Form 8919, Uncollected Social Security and Medicare Tax on Wages, to figure and report the employee’s share of uncollected Social Security, and Medicare taxes due to their

the taxpayer must meet certain participate in the VCSP by filing Form 8952, Application for Voluntary

guidance, the United States Department of Labor has issued guidelines to determine whether they are a W-2 employee under the Fair Labor Standards Act (FLSA) or independent contractor. Also, the National Labor Relations Board (NLRB) has also issued certain guidelines. There are various facts and circumstances that must be assessed in determining proper classification.

Therefore, the business owner needs to be aware that the different agencies are looking at the classification of workers, employees vs. independent contractor, and that the owner should seek assistance from their tax or legal counsel, regarding these matters to ensure as much compliance as possible.

---

compensation.

IRS and regulators may consider in

Jul-Sep 2023

41

INDUSTRY ADVISOR

CRP Third-Party Test Lab Program Harry Baergen was previously the

By Harry Baergen – Autoregs Consulting NMEDA CRP COORDINATOR

Regulation Enforcement Officer for Transport Canada. Currently, he acts as the Compliance Review Program (CRP) Coordinator for NMEDA. If you have any questions about the

F

or about twelve years now

offer the industry another test review

the NMEDA Compliance

option. This option is called the “CRP

Review Program (CRP) has

third-party test lab program” or “the

been preliminarily reviewing test

accredited lab program.” This is where

the NMEDA CRP, contact Harry

reports received from adaptive

the actual test lab conducting the test

Baergen at 778.888.2210.

vehicle alterers. In turn, CRP sends

becomes the third-party reviewer.

the documents to independent

At first, when the idea to trust

contents of this article, or about

industry experts outside of NMEDA for third party review. To defray the cost of these reviewers and the administrative overhead, NMEDA charges $2000.00 for each vehicle model and $1000.00 for each component. The ultimate goal is to have these vehicles posted on the NMEDA website as compliant to applicable federal motor vehicle safety standards (F/CMVSS) and to certain NMEDA requirements. Due to some resistance to the review cost and growing proprietary concerns about conveying large files through CRP, and because of the reluctance of some companies to check with CRP before using unacceptable test

“

vehicles, NMEDA recently decided to

test labs with the responsibility of reviewing their own test reports, paid for by their clients, was floating around NMEDA there was, admittedly, some hesitancy on the part of CRP. The idea that CRP would only see the final results of the testing and the lab would retain all the test details, such as videos, photographs, graphs, charts, test equipment calibration information, test data, environmental conditions, observations, failures, etc., was a little troubling. There was also the notion that it could diminish NMEDA’s self-regulating brand, the third-party reviewers. However, now that the accredited lab program has been in effect for over a year and

The first positive aspect of the program is that it requires an initial test plan to be submitted to CRP by the test lab for approval, preferably before the test vehicles are purchased.”

42

NMEDA Circuit Breaker

appears to be working the up-side

“Safety Reviewed Vehicles.”

parties involved and serves as a CRP

of the program is becoming more

Another up-side of the accredited

service to the industry. It should also

evident.

lab program is that it leaves NMEDA

be noted that with the third-party test lab program the lab, with the client’s

The first positive aspect of the

free from the administrative financial

program is that it requires an

transactions. The cost of the third-

initial test plan to be submitted to

party review is buried in the test

CRP by the test lab for approval,

lab fees charged to the client. The

preferably before the test vehicles

cost of reviewing the test plans

are purchased. The test plan includes

and test summary and creating the

failures.

the standards to be tested and a

details template for the website

Although, NMEDA started the

description of the converted test

are absorbed by CRP as a NMEDA

program with two reputable test labs,

vehicles including the mileage, engine service to the industry. An added

NMEDA’s third-party test lab program

configuration and a statement by

administrative advantage is that CRP

is an opportunity for any test lab to

the test lab that the vehicles are

is not responsible for handling large

become NMEDA approved to perform

suitable for testing. Once the test is

test documents and deleting them

compliance review for regulated

carried out, the test lab provides the

under the non-disclosure agreement.

accessible vehicles and adaptive

manufacturer with the test report

The CRP is also finding that the third-

mobility equipment.

party test lab program seems to open

The program is open to any lab that

up communication with the test lab

wishes to apply for accreditation.

prior to and during the testing. This

In order to qualify, a lab will have

minimizes the chance of a test failure

to demonstrate to NMEDA that it

or a CRP rejection of the test results

adheres to NMEDA requirements

after it is too late. Where CRP is

and those referenced from ISO

communicating directly with test lab

17025. NMEDA will accept test labs

expertise rather than with a company

accredited to ISO 9001 so long as the

along with a summary of the results.

The manufacturer in turn sends the summary to CRP. The summary of the results will include speeds, forces, burn rates, fuel leakage, etc. The CRP then compares the test summary to the original test plan and also uses all of this information to complete a template for head office to post the

who may not have in-house testing vehicles on the NMEDA website under expertise can be beneficial to all

permission, can always share parts of the testing or the test report with CRP for problem solving, abnormal circumstances or questions about

lab can demonstrate their processes

Jul-Sep 2023

43

INDUSTRY ADVISOR (continued) TEST LAB PROCESS FLOW

meet all the requirements of ISO 17025 as called out by NMEDA. Most labs already meet the NMEDA accredited lab requirements, such as: •A documented quality system in place

MANUFACTURER PRODUCT NEEDS NMEDA COMPLIANCE

•A list of standards the lab is capable of testing •Procedures to implement corrective action •Storage facilities for records •Environmental conditions for test areas

MANUFACTURER CONTRACTS DIRECTLY WITH NMEDA APPROVED TEST LAB

•Meet NMEDA requirements for test vehicles •Appropriate test lab equipment with calibration stickers •Annual calibration traceability

TEST LAB VERIFIES NMEDA APPLICABLE F/CMVSS AND SECTION(S)

•Meet NMEDA, TC and NHTSA test report requirements Accredited test labs approved by NMEDA will be posted on the NMEDA website as NMEDA CRP approved third party test labs. The following flowchart represents the CRP third party test lab process.

“

Accredited test labs approved

by NMEDA will be posted on the NMEDA website as NMEDA CRP approved third party test labs.”

TEST LAB FORWARDS TEST PLAN TO NMEDA FOR APPROVAL

PLAN APPROVED?

YES

TESTING PROCEEDS

NMEDA TEST REPORT CREATED AND DELIVERED TO MANUFACTURER

MANUFACTURER DELIVERS TEST REPORT TO NMEDA

END

44

NMEDA Circuit Breaker

NO

PLAN IS REVISED

QAP STRAIGHT TALK

Who is Servicing Your Customers? y Chuck Hardy NMEDA DIRECTOR OF QUALITY & COMPLIANCE

O

ne of the reasons so many consumers ask for, and come to our QAP dealers, is because of how they take care of their customers after the sale. QAP accredited dealers provide exceptional service to their customers post-sale by having a dedicated 24/7 Emergency Service line in which they are required to reply,

if not immediately, within a 30-minute window to assure their customers are safe and not left stranded on the side of the road. On top of that, these wonderful QAP dealers will send someone out in the ice and cold, or in the sweltering heat to help and get their customers back on the road.

If you’re not familiar with this policy, below is a copy of the requirement taken directly out of the QAP Rules:

24/7 Emergency Service:

2.

Verify that the situation is not

NOTE: If the customer cannot

life threatening.

complete the corrective action, the

must have a system in place that

3.

accredited location is expected to

allows customers easy access to an

is related to the conversion.

after-hours answering service, or

4.

NMEDA QAP accredited locations

service telephone number. Accredited locations must respond to a service call within 30 minutes and provide emergency assistance as warranted.

The service person responding is expected to: 1.

Respond within 30 minutes to

a service call.

Confirm whether the problem Attempt to talk the customer

through a corrective action/ emergency backup procedure.

5.

Confirm that the customer has

completed the necessary corrective action and can safely get home and advise the customer to call again with any other problems.

advise the customer that a service person will be dispatched.

If a service person must be dispatched for a road call, the service person is required to: 1.

confirm that the customer

is in a safe location, and confirm any directions needed to find the customer.

2.

inform the customer that the emergency service will likely be a temporary repair, intended only to get the customer safely home. Therefore, a subsequent service appointment must be scheduled during normal

continued...

Jul-Sep 2023

45

QAP STRAIGHT TALK (continued) service hours.

3.

arrival time.

4.

customer wants their favorite QAP

Out of Area Service Requirements:

dealer to service their vehicle, the

All vehicles outfitted with new

The QAP is customer centric. If the

confirm their approximate confirm the approximate cost

of the service call (if the service is not covered under warranty).

QAP accommodates them using the ‘Out of Area Service Form’. The dealer simply needs to complete the form and have the customer sign it and

warrantied mobility products for use by individuals with disabilities that are delivered to a customer whose primary residence is out of the seller’s

OK Chuck, but what happens if the

that’s it. Everyone’s happy.

customer lives outside of your QAP

The same ‘Out of Area Service Form’

agreement in place. The Out of Area

is also used in cases where a dealer

Service Agreement Form (QAP-F33)

makes a sale to a customer outside

is completed in one of the following

That’s a great question and one we

their QAP defined service area and

ways:

are going to take a closer look at in

the selling dealer has pre-arranged their servicing with another QAP

- The client agrees to have the service

this article.

dealers defined service area? Who is servicing your customer then?

dealer whose location is closer to the

While the great majority of dealer

customers

sales are

home.

to clients

QAP OUT OF AREA SERVICE AGREEMENT FORM

in close proximity to

service area must have a service

provided by the seller, regardless of the distance to the location (complete Out of Area Service Agreement Part A) - The seller makes arrangements with

Selling Location Name

City, State/Province, Zip

So Chuck, I

another QAP accredited location in

the selling

Vehicle Year/Make/Model

VIN

have a few

the client’s local area who is certified

dealers

Customer Name

City, State/Province, Zip

questions for

to perform the service (complete

you then:

Service Agreement Part B)

physical location,

Instructions: Complete this form only if the customer is outside your dealer service area. Check one box below (A, B, or C) and have the customer sign the form. If B is checked, obtain a signature from the servicing dealer.

A

We, the selling location, will service the customer at their request, even though the customer is outside our service area.

B

We have established an agreement with the following QAP accredited dealer to service the customer.

that is not always the case. I have

C

Servicing Location Name

Phone

• What if I

- If there are no qualified QAP

City, State/Province, Zip

Servicing Dealer Signature

am going to

accredited locations in the client’s

sell a vehicle

local service area, or no QAP

outside my

accredited locations in the area willing

service area,

to perform the service, a waiver of the

what do I

service requirement is necessary. See

need to do to

section “Customer Waiver of Service

be compliant

Area Requirement” and complete Out

with QAP?

of Area Service Agreement Part C.

Can’t I just tell

A service area is defined as an area

One of the three conditions outlined below are true and we are unable to service the customer. Place a check mark in the box to indicate which of the three conditions apply and complete the form as necessary. At least one box (1-3) must be checked and Customer Acknowledgement must be signed.

spoken to

(1) There is no NMEDA QAP accredited location within 100 miles (160 km) or 2hr driving distance from the customers location (without crossing international borders). The closest NMEDA QAP accredited location is approximately mi/km or hours driving distance from the customer’s location.

many dealers

(2) None of the accredited locations contacted** have technician(s) certified to repair/service all of the mobility equipment installed by the selling location.

who have customers that are

(3) None of the accredited locations contacted** agrees to service the mobility equipment installed. **Note: If box (2) or (3) are checked, the selling location must contact a minimum of four NMEDA QAP accredited locations in the customer’s area and list them on this form. Additional note: there may be more than four locations in the customers’ area, not all may have been contacted, if there are less than four locations in the customers’ area, all shall be contacted and listed.

List all NMEDA QAP Accredited Locations Contacted: Location Name:

City, State/Province, Zip

Date Contacted:

Name of Person Contacted:

outside their QAP service area and who only want that dealer to work on their

Customer Acknowledgement I understand that this vehicle/equipment is being delivered outside of the selling dealer’s service area, or that there is no NMEDA QAP accredited location, or none capable, or in mutual agreement to perform servicing on my vehicle. By signing below, I acknowledge that I am the one with primary responsibility for this vehicle and that I am waiving the selling dealers’ obligation to provide 24/7 Emergency Service as outlined in the NMEDA QAP rules effective on the date signed. Furthermore, I understand that I will be responsible for the costs of transporting the vehicle to the selling location or any other service location of my choosing if repairs, routine maintenance, or service are required.

my customer to go to the

Customer Signature

Date

closest QAP

Selling Dealer Signature

Date

dealer in their

Additional Comments:

QAP-F33 (F) QAP Out of Area Service Agreement Form

vehicle, even

Page 1 of 1

home area for service?

within 100 miles (160 km) or 2 hours drive time (whichever is shorter in the best judgment of the selling accredited location) from which a location can reasonably service customers to the level of service

though they may live 400 miles away

These are great questions, let me

expected of a QAP compliant

and there are other QAP accredited

answer them one at a time.

location. The servicing QAP

dealers close to the customers home.

The best way to answer the first part

Is that OK with the QAP? Absolutely.

of your question is to quote the ‘Out of Area Service Requirements’ directly from the QAP Rules, see below:

46

NMEDA Circuit Breaker

accredited location is required to have technicians certified to service the mobility products installed by the selling accredited location.

ACME hand controls. This puts the 1.

It puts the local dealer in an

awkward position.

We take a few calls a year from dealers who say the selling dealer told their customer that they could go to

The definition of this proximity assumes that customers who purchase a vehicle, adaptive equipment, or both, will drive the distance for repairs to a QAP accredited location, and ensures that 24/7 emergency service can be administered on behalf of the customer in a reasonable and timely manner.

Now for the second part of your question. That is a big no-no and would be a violation of the QAP Rules.

QAP Dealers shall never promote

will call the local dealer the ‘surprised

misrepresent service availability, it

dealer’, because up until the selling

can severely impact the customers

dealer’s customer coming into their

experience.

store, they have no prior knowledge

If you are going to sell a vehicle

of them or their needs. This can put the surprised dealer in a very uncomfortable and awkward position.

If the surprised dealer rejects or turns the customer away, it will not look favorable for them, and the customer may even go to the extent of writing a negative review against the surprised dealer on one of the social media sites. Even though the surprised dealer did nothing wrong, now could

back to you, or, you pre-arrange servicing from another qualified QAP dealer closer to the customers home location.

So I ask one last time, who is servicing your customer?

see.

customers are taken care of during and after the sale.

The QAP requires the selling dealer

equipment package.

will go out of their way to come

answer and how to make sure your

is stated in the QAP Rules as shown

service to the vehicle or adaptive

arranged and either the customer

that other potential customers could

vehicle or equipment.

sale, ANY location can or will provide

make sure the after-sale service is

I hope after reading this you know the

with the other QAP dealer. That policy

potential customer that following a

outside your service area, ALWAYS

be negatively impacted by a review

local dealer is qualified to service the

shall state or imply to a client or

QAP brand stands for. why it’s against NMEDA policy to

without first having an arrangement

service agreements, no QAP location

not good for NMEDA and what our You can see from these examples

2.

Without first establishing written

equipment. Not good for anyone and

without first pre-arranging service. We

QAP dealer will service their vehicle

Misrepresentation of Service Availability:

have no one qualified to service their

the local dealer in their home area

or advise customers that another

below:

customer in a position where they

There is no guarantee the

has manufacturer trained technicians for all the equipment they install. But the QAP does not require every dealer to have qualified technicians for all possible equipment. That means it is possible that a dealer is not qualified to service the equipment installed by another dealer. For example, let’s say the selling dealer has technicians

In conclusion, this will be the last article before our annual conference in Kansas City, I will be there, and you are welcome to come to the NMEDA/ QAP booth to ask me anything you like. The question is, will you be there?

I hope so. See our website to register if you haven’t already. Its going to be a blast and I hear KC has some good BBQ too…. Until then, keep life moving forward and taking care of the person behind the wheel.

---

trained to install ACME hand controls, then sends the customer to another QAP dealer in the customer’s home

Why misrepresenting service availability is a bad thing

area, only to find out the local dealer does not have anyone certified for

Jul-Sep 2023

47

QAP DASHBOARD

QAP DASHBOARD AVERAGE FINDINGS PER AUDIT JULY 2022 - JUNE 2023

5 4 3 2 1 0

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

TOP 5 AUDIT FINDINGS JULY 2022 - JUNE 2023 QAP Contact Training Incomplete/Expired

58

Manufacturer Training Certificate Missing

48

Tool Calibration Missing/Not Uploaded

46

NCT Training Missing/Expired Final Inspection Incomplete

34 23

AUDIT FINDING SEVERITY JULY 2022 - JUNE 2023

Successful Audit 1%

Major 24%

Opportunity for Improvement 39% Minor 36%

48

NMEDA Circuit Breaker

QAP DASHBOARD

QAP DASHBOARD TOTAL QAP DEALERS IN GOOD STANDING Quarterly: JUNE 2022 - JUNE 2023

310

308

307

305 300

296

295

292

290

287

285 280 275

Jun-22

Sep-22

Dec-22

Mar-23

Jun-23

NEW QAP APPLICATIONS & ACCREDITATIONS Quarterly: JUNE 2022 - JUNE 2023 Applications

7

Accreditations

6

6

5

5

4

4 3 2

4 3

2

2

2 1

1 0

0 Jun-22

Sep-22

Dealers with No Audit Findings Legacy Vans Pearl, MS

Dec-22

Mar-23

Jun-23

Newly Accredited Dealers Gator Custom Mobility Gainesville, FL Legacy Vans Pearl, MS MobilityWorks Ft. Myers North, FL MobilityWorks Ft. Pierce, FL MobilityWorks Pompano Beach, FL

Jul-Sep 2023

49

NMEDA INDUSTRY MEMBERS INDUSTRY

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Accessible Vans of America, LLC. 334 Buckington Street St. Peters, MO 63376 (636) 294-1762

DealerTeam.com, LLC 2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260

In Motion Mobility LLC 2299 NW 108th Avenue Sweetwater, FL 33172 (786) 534-2046

Q’STRAINT/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665

Acrisure 4808 Broadmoor Ave SE Kentwood, MI 49512-5306 (616) 447-2293

Driverge Vehicle Innovations 4199 Kinross Lakes Parkway Suite 300 Richfield, OH 44286 (330) 510-3069

Johnson Hand Controls LLC 3960 Locust Grove Rd Columbia, PA 17512 (717) 449-0089

Royale Mobility LLC 100 Newark Street Haverhill, MA 01832 (978) 374-4530

Adaptive Driving Alliance 111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401 Adaptive Mobility Systems, Inc. 2072 N. Bibb Drive Tucker, GA 30084 (770) 674-0776 Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419 AMF Bruns of America 1797 Georgetown Road Hudson, OH 44236 (877) 506-3770 Bever Mobility Products 2885 Sanford Ave SW 41693 Grandville, MI 49418 (888) 959-6198

Driving Systems, Inc. 16139 Runnymede St. Van Nuys, CA 91406 (818) 782-6793 DSHS/DVR 4565 7th Ave SE Lacey, WA 98503-1075 (206) 462-0620 Electronic Mobility Controls, LLC 26 Gabriel Dr. Augusta, ME 04330 (207) 512-8009 EZ Lock 2001 Wooddale Blvd.

Baton Rouge, LA 70806 (225) 214-4620 Fiat Chrysler Automobiles 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877

Brandl Mobility Finance Services 559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922

Ford Motor Company 777 Woodward Avenue, Suite 500 Detroit, MI 48226 (313) 202-6342

BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438

Freedom Motors Inc., division of Savaria 14 Goodmark Place Etobicoke, ON M6W 6R1 1-905-799-5544

Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5316 Creative Carriage Ltd. 6 Ridgeview Street St. George, ON N0E 1N0 (519) 740-4801 Crescent Industries 191 Washington St. Auburn, ME 04210 (207) 777-3500

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General Motors Corporation 100 Renaissance Ctr., MC482-A20-B98 Detroit, MI 48265 (313) 667-8682 Harmar Mobility 1500 Independence Blvd.

Ste 220 Sarasota, FL 34234 (800) 833-0478 High Level Enterprises, Inc. 28767 Holiday Pl Elkhart, IN 46517-1109 (574) 343-2150

NMEDA Circuit Breaker

Mahadev Metal Works & Fabrication Unit 124, 125 - 11071 Bridgeport Rd. Richmond, BC V6X 1T3 (604) 270-3317 Malley Industries, Inc. 1100 Aviation Avenue Dieppe, NB E1A 9A3 (506) 859-8591 Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051 MGA Research Corporation 5000 Warren Road Burlington, WI 53105 (262) 763-2705 Mobility Credit Acceptance 1108 E Main St Suite 200 Richmond, VA 23219 (804) 505-4000 Mobility Innovations 51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816 Mobility Support Solutions 16212 Bothell Everett Highway Mill Creek, WA 98120 (877) 246-0979 PMG Technologies Inc. 100 Du Landais St. Blainville, QC J7C 5C9 (450) 430-7981 Pritchard Auto Group 1400 S 24th St Ste B Clear Lake, IA 50428-4016 (352) 552-6674 PSA Insurance & Financial Services 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495

Sure Grip Hand Controls 4850 Route 102 Upper Kingsclear, NB E3E 1P8 (506) 363-5289 Tempe Mobility 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383 TMN 58 Hachermesh St. Haifa, Israel 31000 073-2229222-200 Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649 Twining Consulting, Inc. 18071 Mount Washington St Unit A Fountain Valley, CA 927086118 (562) 272-7231

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS ALLIED HEALTH PROFESSIONALS

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ARIZONA Jennifer Nordine Driving to Independence LLC 1414 W. Broadway Rd #218 Tempe, AZ 85282 (480) 449-3331

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CALIFORNIA Sam Abboushi Dynamic Repair Solutions 23615 El Toro Rd X287 Lake Forest, CA 92630 (714) 988-6600 Penny M. Anders Sharp Memorial Hospital Rehab 1641 Borana St. San Diego, CA 92111 (858) 565-2437 Lula Capuchino Capuchino Therapy Group 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300 Melanie Henry Driver Cognitive Assessment Center, LLC 4450 Black Ave Suite D Pleasanton, CA 94566 (925) 249-5947 Henning Mortensen Bond Driving School 3333 Balmoral Dr Sacramento, CA 95821 (916) 485-5779 Stanton Toy Always Care Medical Supply INC 296 Highland Place San Pablo, CA 94806 (510) 705-1765

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COLORADO Sarah Davidson Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117 Barry Doyle Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

Colleen Knoll Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218 Natalie Uyeno 3425 S Clarkson St Englewood, CO 80113-2811 (303) 789-8218

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FLORIDA Stephen A. Emerson Stephen A. Emerson Inc. 1384 Wainwright Way Ft. Myers, FL 33919 (239) 633-0180

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GEORGIA Dan Allison 142 Lynford Ln Woodstock, GA 30189 James Kennedy Shepherd Center 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 367-1296 Eilif L. Olesen 636 Frigate Dr # 9201 Ellijay, GA 30540-6335 (727) 424-7485 Rajesh Pagadala Georgia Vocational Rehabilitation Agency 3586 Riverside Drive Macon, GA 31210 (478) 751-6272

Nicole Thonn STRIVE for Independence 1919 S Highland Ave Bldg. C Suite 119 Lombard, IL 60148 (630) 984-1919

MICHIGAN

Darina Yakimec 2500 Archbury Ln APT 1K Park Ridge, IL 60068

Kelby Lloyd Special Driving Services, Inc. P.O. Box 241 Okemos, MI 48805 (517) 862-1717

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INDIANA Kathy Kachanoski Columbus Regional Hospital 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938 Carin Mitchell Mitchell Driving Solutions PO Box 705 New Carlisle, IN 46552 Eva Richardville Therapeutic Mobility Services, Inc. 311 Airport North Office Park Ft. Wayne, IN 46285 (260) 417-8399

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KENTUCKY MaryFrances Gross On the Road, Again 4805 Hemlock Way Lexington, KY 40514 (619) 607-1142

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LOUISIANA

ILLINOIS

Michael K Shipp MKS Consultants, LLC 1340 Mitcham Orchard Rd Ruston, LA 71270 (318) 245-7361

Danielle Czajkowski STRIVE for Independence, Inc. 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60418 (630) 984-1919 Anne Hegberg Strive for Independence 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60148 (630) 909-6080 Monica Scalise Marianjoy Rehabilitation Hospital now part of Northwestern Medicine Driver’s Department 645 N. Kingsbury St Unit 1501 Chicago, IL 60654 16309096087

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MARYLAND Elin Davis American Occupational Therapy Association 6116 Executive Blvd Ste 200 North Bethesda, MD 20852 (800) 729-2682

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MASSACHUSETTS Eugene Blumkin Massachusetts Rehab Commission 600 Washington Street Boston, MA 02211 (617) 204-3721

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C Kerry Jones The Space Between 26875 Church St. Edwardsburg, MI 49112 (269) 663-0226

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MISSISSIPPI Nikki Simmons Driving Independence 5225 Crawford Rd Hernando, MS 38632 (901) 734-7472

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NEW YORK Gail Babirad Rehabilitation Technology Assoc. Inc PO Box 540 Kinderhook, NY 12106 (800) 987-2753 Jurgen Babirad Rehabilitation Technology Associates, Inc. PO Box 540 Kinderhook, NY 12106 (800) 987-2753 John Lorenzetti, OTR/L, CDI, DRS FLX Driver Rehabilitation, LLC 4144 High Banks Rd. Geneva, NY 14456 (315) 585-9198 Andrew Streit Stevens Driving School LLC 4060 Seneca St. West Seneca, NY 14224 (716) 674-2340 Raanan Zidile Tri-Boro Driver Rehabilitation & Mobility Services, Inc. 1642 Coney Island Ave Brooklyn, NY 11230

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NORTH CAROLINA Cyndee Crompton Genesis Marketing & Agencies dba Genesis Mobility PO Box 448 McLeansville, NC 27301 (336) 697-7841

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NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS Anne Dickerson East Carolina University 1806 Planters Walk Greenville, NC 27858 1-744-6190 Mike Edwards North Carolina Division of Vocational Rehabilitation 5501 Executive Center Dr Suite 101 Charlotte, NC 28212

TEXAS Chad Strowmatt Strowmatt Rehabilitation Services, Inc 11020 Katy Freeway Ste 217 Houston, TX 77043 (713) 722-0667 ____________________________

VIRGINIA

Dean Robertson Access Driver Rehab Specialists 3405 W 31 Ave. Vancouver, BC V6S 1X6 (604) 263-5286 Lars Taylor InSight Rehabilitation Services Inc. 3002 Coachwood Crescent Coldstream, BC V1B 3Y4 (250) 542-3087

Liz Soles ADED 200 First Avenue N.W. #505 Suite 505 Hickory, NC 28601 (866) 672-9466

Arthur Yeager US ARMY, Walter Reed hospital 3835 Maple Hill Rd Fairfax, VA 22033-2722 (571) 635-7484

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PENNSYLVANIA

WISCONSON Chelsea Hales The Master’s Driving School ____________________________ W7366 Flambeau Point Road Ladysmith, WI 54848 ONTARIO (715) 532-0327 Shah Baqar, OT, CDRS ____________________________ CBI Health Group 20 Linsmary Court Markham, ON L6E 1L2 CANADA (416) 419-3031

Brenda Bennett Transportation Solutions 4202 Peach Street Erie, PA 16509 (814) 833-2301 Susie Touchinsky Adaptive Mobility Services 225 Clark Drive Orwigsburg, PA 17961 (484) 650-2280 ____________________________

SOUTH CAROLINA Alan B. Simmerson CDRS WJBD VA Medical Center 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000

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BRITISH COLUMBIA Jenn Campinos Island Mediquip 101-750 Enterprise cres victoria, BC v8z 6r4 (250) 940-3829

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NEW BRUNSWICK Maura DuLong Stan Cassidy Centre for Rehabilitation 800 Priestman St. Fredericton, NB E3B 0C7 (506) 452-5876

F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-7660

QUEBEC Kristian Thivierge Centre de Readaptation Constance-Lethbridge 7005, Boulevard de Maisonneuve Quest Montreal, QC H4B 1T3 ____________________________

SASKATCHEWAN Susanne Adamson Driver Assessment Program/Saskatchewan Health Authority 88 Tibbits Road Regina, SK S4S 2Z1 (306) 766-5427 Suzanne Lendvoy SK Health Authority 2180 23rd Avenue Regina, SK S4S 0A5 (306) 766-5968 _____________________________

EUROPE ____________________________

UNITED KINGDOM George Uzonwa Flat 72 Athelney Street London, UK SE6 3LB

Tamalea Stone Ottawa Hospital 686 Vivera Pl Stittsville, ON K2S 2N1 (705) 741-7660 ____________________________

NMEDA EDU/GOV’T/NON-PROFIT MEMBERS EDU/GOV’T/NONPROFIT ____________________________

Eric Bradley Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-7492 Tim Brant Brant’s Driving School 1614 Debran Lane Johnstown, PA 15905 (877) 395-7011 Lance Bullard Texas Transportation Institute A&M Univ 3135 TAMU College Station, TX 77843 (979) 845-6153

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Marilyn Clark Bridge to Mobility 3863 Lander Road M2 Chagrin Falls, OH 44022 12164692560

Torrey Morse Connecticut Bureau of Rehabilitation Services 55 Farmington Ave, 12th Fl Hartford, CT 06105 (860) 424-5543

Stephen Sundarrao Rehabilitation Engineering & Technology Program 4202 E. Fowler Avenue Tampa, FL 33620 (813) 974-5346

James Kovar 3135 TAMU College Station, TX 778430001

Tina Paff Bicks Driving School 6367 Glenway Ave Cincinnati, OH 45211 (513) 251-2100

Michelle Szumski Texas Workforce Commission - VR Division 101 East 15th Street 101 CT Austin, TX 78778 (512) 936-3462

Julius Lee SMCL Foundation & Associates Inc. Adaptive & Multi-services Organization 2910 Seine Street New Orleans, LA 70114 (504) 450-4014 Justin Maxwell 3135 Tamu College Station, TX 77843

NMEDA Circuit Breaker

Daniel Reid 1721 Hardy Street Hattiesburg, MS 39401 (601) 544-5403 Gerhard Schmidt Bridge to Mobility 24410 Emmons Rd Columbia Station, OH 44028-9663 (330) 351-1711

Jeff Watters Automobility PO Box 421 Montrose, None 3765 +61-387610100 Lisa Weber Commonwealth of Massachusetts 21 Winship St Brighton, MA 02135-3311

It’s time to update your Wheelchair & Occupant Securements

NMEDA EDU/GOV’T/NON-PROFIT MEMBERS

As part of any product life-cycle, wheelchair & occupant securement systems need to change as our market changes rapidly! Red Dot Winner (Design Award) Protektor Series Wheelchair Securement Retractors offer: • • • • •

Cutting-edge design Automatic and self-tensioning Durable tensioning handle Durable cover Available with different hook attachments or vehicle floor attachments

AMF Bruns America 877-506-3770 www.amfbrunsamerica.com est 1958

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DATES TO REMEMBER This calendar of upcoming events is provided as a service to NMEDA members. The Circuit Breaker cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

Abilities Expo - Houston

August 4—6, 2023 Visit www.abilities.com/houston for more information.

NMEDA Board of Directors Meeting

August 17, 2023 September 14, 2023 September 30, 2023 (at NMEDA Conference)

Abilities Expo - Phoenix

September 8—10, 2023 Visit www.abilities.com/phoenix for more information.

2023 NMEDA Annual Conference & 2023 Auto Mobility Expo

September 30— October 30, 2023 in Kansas City, MO Visit www.NMEDAAnnualConference.com or www.AutoMobilityExpo.com for more information.

Abilities Expo - Ft. Lauderdale

October 13—15, 2023 Visit www.abilities.com/miami for more information.

To have your information included in Dates to Remember, please submit at least 12 weeks before the event to brittney.mcmahan@nmeda.org.

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NMEDA Circuit Breaker

Jul-Sep 2023

55

NOW AVAILABLE WITH

AND ALL-NEW