July—September 2022

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QAP STRAIGHT TALK

Number 2 – Help Desk I’ve taken a lot of calls here in the office to help people out with QAPx. But I am not always available. Whether that’s because of differing schedules, or differing time zones (especially for the good folks in Hawaii 6 hours behind me in Tampa town... Aloha my friends!), I want you to always get the assistance you need. So, a faster way for you to get help is to call the QAPx help desk! I don’t think they are open 24/7 but they are open during all normal working hours (regardless of time zone!). You can find their number right under the “Help” section and if you’re feeling shy that day, you can even send in a ticket, and someone will get back to you ASAP. Next time you need help, give it a go!

Number 1 – Use the barcoded forms and let QAPx sort them into the right jobs Drum roll please …… the number one QAPx time saver a lot of people don’t know about: Barcoded forms. That’s right, you see that big barcode on the bottom of the customer forms like the Make Inoperative and Delivery forms? Well that little baby can save you a lot of time. Let me tell you how. When you open one of the job forms on the Customer Forms tab, the system applies a unique barcode to

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NMEDA Circuit Breaker

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July—September 2022 by NMEDA - Issuu