NORTHEAST 2024 CONFERENCE JOURNAL

MARCH 15-17, 2024 Meadowlands Exposition Center Secaucus, NJ

holes 8-581-1966 alabro@cioccadealerships.com

ck Calabro SCAN & WIN!!! Enter the CIOCCA PARTS WAREHOUSE prize giveaway!

Welcome to

On behalf of the Alliance of Automotive Service Providers of New Jersey (AASP/NJ), allow me to welcome you to the 47th annual NORTHEAST Automotive Services Trade Show!

Although this will be my first NORTHEAST as president of AASP/NJ, I have had the pleasure of attending the show for several years and I have never come away without making a new connection, learning something I didn’t know about improving my business or finding a fantastic bargain on a new tool or piece of equipment.

This year’s NORTHEAST is loaded with every facet of automotive repair education. From Thursday’s “Know Your Numbers” finanical workshop to THREE Collision Advice seminars; expert panels on ADAS and the future of our industry; presentations on topics such as certification, blueprinting, consolidation, EVs, business succession, and much more, I promise you will not leave NORTHEAST without gaining more knowledge on how to succeed in this crazy business of ours.

That’s not forgetting our special events, including appearances from the legendary Dave Kindig (courtesy of AkzoNobel), the second annual Bodywork Bowl, $5,000 in our NORTHEAST Dollars giveaways, and our honoring of two outstanding rising stars with AASP/NJ’s 5th Annual Young Technician Awards presentation.

Of course, this is all happening in the midst of hundreds of booths filled with the latest and greatest tech, paint, equipment and tools from over 100 exhibiting companies. I want to thank all of our vendors and sponsors for once again making NORTHEAST the largest and most successful trade show of its kind.

Our industry has always been stronger when we work together towards common goals. One of my highest priorities when elected AASP/NJ President was to grow our membership so that we can do just that. During NORTHEAST 2024, AASP/NJ is making a huge effort to increase our membership base. If you are a member, thank you for your support! If you are not, please take a minute and stop by Booth 001 - at the very front of the show! - and talk to Executive Director Charles Bryant or one of our Board members. Learn what AASP/NJ is all about, and join us in making our industry what it’s meant to be.

THANK YOU for attending NORTHEAST 2024. I hope you have a fantastic time. And while you’re walking the show, if you see the mug at the bottom of this page, please stop me and say hello! Enjoy!

Ken Miller AASP/NJ President

2024

Booth #327

CONFERENCE SCHEDULE

15 FRIDAY

8am

100% Disassembly

Mike Anderson (Collision Advice)

This class explores the importance of creating a culture of doing things WITH your team, not TO your team and how to gain their support for the common goal of 100% disassembly. Often shops believe they are completely disassembling vehicles, however, we find the vehicles still have components that should have been R&I’d. Therefore, this course will look at the reasons WHY components need to be R&I’d from a vehicle and provide real-world examples for each reason.

1pm

Game Changer CSR

Sheryl Driggers (Collision Advice)

Learn how to deliver an EXTRA-ordinary Customer Experience! This fourhour training program combines the powerful, experiential teachings of Mike Jones of Discover Leadership Training with the collision industry knowledge of Collision Advice. Learn to identify a customer’s DISC style and how to best communicate with each personality, positively transform every relationship by accepting Personal Responsibility and understand how to deliver an EXTRAORDINARY CUSTOMER EXPERIENCE throughout the repair process.

5PM: TRADE SHOW OPENS

5:30pm - Seminar Room A

Adopt, Adapt, Advance: ADAS Dos & Don’ts

Chuck Olsen (AirPro Diagnostics)

To successfully perform ADAS calibrations in your facility, you must adopt specific practices for safety, OEM procedures and space/tool requirements; adapt as these processes are constantly changing, and advance only when you have reached a point of understanding and mastery of what’s necessary – NOT before. Join industry expert Chuck Olsen in this technical discussion of do’s and don’ts, training considerations, a look at new tests on the horizon – and already here! – and much more.

5:30pm - Seminar Room B

The Future of Certification: Finding the Best Fit For Your Shop

Dave Gruskos (Reliable Automotive Equipment)

OEM certification is no longer a guarantee for repair facilities. This session will explore exactly what certification is, and how shops can protect that status. Topics discussed will include tooling and equipment, shop culture, initial and continued education, and much more.

7:30pm - Seminar Room A

Put the Brakes on Passing Defects in the Repair Process

Jeramy Holloway & Alex Stapleton (Spanesi Americas Inc.)

During this session, attendees will gain a better understanding of:

• Customer expectations: How to set them, and meet them!

• Blueprinting the repair: How to create a process for successful, not stressful, repairs

• Quality control: Inserting hard stops into your standard operating procedures to maintain quality, control WIP and ensure goals are met

• Finalizing the repair: Sublets, QCs, and test drives

7:30pm - Seminar Room B

Being Elite in a Consolidated Market

John Shoemaker (BASF)

As shops become more specialized through OEM (Original Equipment Manufacturer) certifications, they are catching criticism from third party payers who have a lack of understanding for the value of proper repairs. Independent collision centers maintaining OEM certifications should not operate under the same restrictions as high-volume direct repair facilities. There are higher costs involved, especially with luxury models, but with mass market vehicles as well.

This presentation’s intent is to illustrate to independent vehicle repair businesses how to express their differences to reduce push back and gain reimbursement for the OEM required operations.

Being elite should not be a punishment but instead recognized as a mark of excellence.

• Understand how to communicate to a customer why having their vehicle repaired at a certified repair facility is a benefit.

• Learn how to explain the different skill sets used in a repair and why labor rates are higher than a high-volume facility to a third-party payer.

• Acknowledge their position in their market to maximize visibility and prominence as an elite repair facility.

10PM: TRADE SHOW CLOSES

16

SATURDAY

8am

I-CAR: The Latest in Electric Vehicle Technology and Repair

Jeff Poole (I-CAR)

Get an overview of safety protocols surrounding the repair of Battery Electric or Hybrid Vehicles (BEVs/HEVs) post-collision. Led by EV industry expert, Jeff Poole, this presentation sheds light on potential hazards impacting property, technicians, and customers, stressing the importance of understanding EV intake and high-voltage battery handling. In this presentation we’ll cover the EV intake process and high-voltage battery handling.

You’ll hear about the importance of personal and environmental safety equipment, how to interpret an EV’s battery scanner data, and the knowledge and skills required to reduce the potential for harmful or fatal errors. With the increasing popularity of EVs on the road, it is important to have a specific understanding of how to ensure safety risks are addressed prior, during, and following an EV repair. Learn more about courses and resources at I-CAR.com/ EV.

10AM: TRADE SHOW OPENS

10am: PANEL DISCUSSION

Getting More ADAS in Your Shop: What Does It Take?

Panelists: Nick Barbera (Union Collision), Josh McFarlin (AirPro Diagnostics), Ken Miller (821 Collision), Paul Sgro (Lee’s Garage); Moderated by Joel Gausten

Becoming an ADAS calibrations center can quite literally transform one’s

business, but it doesn’t have to be an all-or-nothing endeavor. Join ADAS experts as well as shops who have successfully taken the ADAS plunge as they describe their experiences and takeaways, from tools, equipment and training to prerequisites to perform ADAS operations, successes and challenges along the way, and much more.

11am: RECYCLED RIDES PRESENTATION BOOTH 616

12pm

Thriving in Chaos

David Luehr (Elite Body Shop Solutions)

Collision industry expert, author, and business coach Dave Luehr believes that, for some businesses, right now is the greatest time in history to be in the collision repair business. History has proven again and again that during times of change and chaos, some businesses fail while others succeed wildly. During “Thriving in Chaos”, Dave will entertain and inspire the audience as he shares the attitudes, cultures, and practices of those who have fostered a changedriven organization and risen to the top.

The audience will learn:

• How to embrace change instead of fighting it.

• How to become an influential leader during times of chaos.

• How to build a team and culture capable of adapting quickly.

• Practical tips on navigating through the noise to find your best direction.

1pm: RECYCLED RIDES PRESENTATION BOOTH 616

2pm: AASP/NJ YOUNG TECHNICIAN AWARDS PRESENTATION - BOOTH 001

2pm

I-CAR: Ford Collision Repair Workshop

Gerry Bonanni (Ford Paint & Technology Center)

Ford Senior Body & Paint Service Engineer Gerry Bonanni will share information on the “How” and “Why” Ford has created the Body Repair Procedures with the collision repair technician in mind. This presentation, created in collaboration with I-CAR, includes very helpful information and identifies additional Ford resources for a complete, safe, and quality repair.

4pm: PANEL DISCUSSION

Survivor: Exploring Trends That Will Shape the Next Decade & Beyond!

Panelists: Mike Anderson (Collision Advice); Michael Bonsanto (Passaic County Technical Institute); Dave Gruskos (Reliable Automotive Equipment); Ken Miller (821 Collision); Evangelos “Lucky” Papageorg (AASP/MA); Frank Terlep (Opus IVS); Moderated by Joel Gausten

What trends should repairers be paying attention to in order to be successful not only now, but in the future? This panel discussion of industry experts will cover topics including, but not limited to: EV repair; ADAS; Specialization; Certification; AI in the shop; Training & education; Staying connected through associations & industry events; and more!

5PM: TRADE SHOW CLOSES

MARCH 15-17, 2024 17SUNDAY

9am

Success Today, Success Tomorrow

Presented by Mike Anderson (Collision Advice)

What does success look like today, and what will it look like tomorrow? Mike Anderson shares insights gleaned from traveling over 300 days a year working with hundreds of shops, OEMs, software companies and his own personal experiences. He’ll discuss moving to a four-day work week, trends with OEM insurance, OEM certifications, and DRP versus non-DRP. Find out what ESG is and how it may impact our industry, trends on customer pay repair orders and why it is CRITICAL to build a relationship with the vehicle owner. Speculate on what the future holds for Innovation in scheduling and how AI may impact that. In addition, Mike will share his latest state-by-state Average labor hours per RO and per labor category and the consequences of “Being GREEDY!”

10AM: TRADE SHOW OPENS

11am

Secure Your Legacy: Picking the Right Lane to Pass Along Your Automotive Repair Business

Presented by Jason E. Marx, Esq., Mandelbaum Barrett PC

The operational demands of running a business can be all-consuming, but it’s essential that owners take the time to assess their organization’s business succession plan. A solid succession plan can drive the growth of the business, reduce taxes and set the stage for retirement, not to mention preserve family harmony and wealth. This presentation will address a broad range of topics to facilitate the transition of management and ownership, including:

i. Strategic long-term approaches to business succession planning and their impact on personal and business goals;

ii. How the impact on business formation structure, valuation methods and financing can impact succession planning;

iii. How management talent assessment, development and compensation planning can promote the next generation of leadership;

iv. The importance of planning for gift and estate tax, as well as income tax planning, to address family and business needs and retirement goals; and

v. The importance of balancing business needs with family concerns.

3PM: TRADE SHOW CLOSES

*Schedule subject to change.

This year’s educational slate is presented by AASP/NJ with generous support from

EXCLUSIVE INSURANCE PROGRAM FOR AUTOMOTIVE SERVICE PROVIDERS

World has been specializing in complete insurance coverage for the automotive services industry for more than 30 years. We partner with carriers to design coverage enhancements, dividend programs, and new products specific to the automotive services industry.

COMMERCIAL INSURANCE

An exclusive program administered by trade professionals who are ASE Master Certified and I-CAR Certified technicians.

ALL-IN-ONE, NON-AUDITABLE POLICY

• Commercial auto

• Commercial property

• General liability and umbrella

• Garagekeepers

• Cyber liability

• Employment practices liability

PLUS, SPECIAL INCREASED LIMITS

• Pollutant clean up

• False pretense

WORKERS’ COMPENSATION

An exclusive workers compensation safety group program, only available for auto service businesses.

• Great pricing for qualified shops

• Optional managed care premium discounts

• Dividends paid back to policyholder

HEALTH INSURANCE

Exclusive health insurance program with Fortune 500 benefits for small and mid-sized auto service employers.

• Exclusive premium rates and discounts

• One participant minimum

• Employee tools

• Extended Garagekeepers

• Autonomous car coverage

• Customer complaint defense

• And many more

• Multiple plan design options

Cigna PPO Network or Reference Based Pricing (RBP) for greater savings

National plan works in all 50 states

Flatter more predictable renewals

THERE

THEY’RE CALLED “ORIGINAL BMW PARTS” FOR GOOD REASON. FOR UNCOMPROMISING PRECISION AND INCOMPARABLE QUALITY, YOUR BMW CENTER IS YOUR ONE-STOP SHOP FOR EVERYTHING BMW.

For Original BMW Parts, contact one of these authorized BMW centers:

BMW of Springfield

391-399 Route 22 E. Springfield, NJ 07081

Toll Free: 800-648-0053

Fax: 973-467-2185

bmwofspringfieldnj.com

BMW of Bridgewater

655 Route 202/206

Bridgewater, NJ 08807

PH: 908-287-1800

FAX:908-722-1729

bridgewaterbmw.com

Circle BMW

500 Route 36

Eatontown, NJ 07724

Parts Direct: 732-440-1235

Fax: 732-440-1239

wholesale@circlebmw.com

circlebmw.com

Park Ave BMW

530 Huyler Street

South Hackensack, NJ 07606

PH: 201-843-8112

FAX:201-291-2376

parkavebmw.com

Paul Miller BMW

1515 Route 23 South Wayne, NJ 07470

PH: 973-696-6060

Fax: 973-696-8274

paulmillerbmw.com

BMW of Bloomfield

425 Bloomfield Avenue

Bloomfield, NJ 07003

Parts Direct: 973-748-8373

psantos@dchusa.com

©️2024 BMW of North America, LLC. The BMW name, model names and logo are registered trademarks.

“At

Kindig-it Design,

we

choose Sikkens for consistent, awardwinning finishes that turn every ride into a true masterpiece.”

Dave Kindig

2024 BOOTH 601 GOLD SHOW SPONSOR

• 1,439 Lbf (640 daN) electrode tip force

• Auto-detects metal type and thickness – no technician input needed

• Welding parameters designed to weld through structural adhesive

• Ultra-Lightweight transformer “C” gun and “C” arms (lighter & stronger)

• Unique 355° quick release swivel handle that rotates independently from the C-Arm rotation

• Telescoping support arm – reduce technician fatigue with maximum movement and support

• Advanced Weldlogger (optional) – print or create work orders

2024 BOOTH #127 PLATINUM SHOW SPONSOR

With over �00 p�tents, b�cked by over �00 expert technici�ns, the “next big thing” in �utomotive intelligence h�s �lw�ys been our thing.

For over 30 years, Reliable Automotive Equipment has been the premier OEM Collision Repair equipment supplier. EQUIPMENT & TOOLS WE OFFER: Riveting Welding Dent Pulling Framing Cutting Drilling SCAN FOR MORE!

PROTECT YOUR SHOP AND WORKERS

FIRE CONTAINMENT BLANKET PRODUCT FEATURES

BATTERY

For use on hybrid and e-vehicles with installed high voltage batteries. Designed to mitigate potential risks associated with EV fires. Mobile battery for disassembly of batteries vehicles. Higher capacity to heavier EV PRODUCT

• Prevents flames from spreading

• Thermal load up to 2372 ˚F

• A1 non-flammable fabric

• 1.4 tons

• 1.8 m

• Mechanical Adjustable Extendable

VISIT BOOTH #521 AT AASP/NJ’S NORTHEAST SHOW! MARCH 15-17

INSULATED HAND TOOLS

HV DIAGNOSTICS

FEATURES

Mechanical drop safety device

Adjustable 3-step handle

• Power supply via USB BATTERY TABLE tons lifting force

Extendable platform 1830-2130 mm battery lifting table disassembly and storage batteries from electric Higher strength to accommodate EV batteries.

All insulated tools are individually tested to 10,000 volts AC and rated to 1,000 volts AC for safety in energized applications.

High-voltage measurement module, guarantees the verification of all safety requirements prior to working on a vechicle.

PRODUCT FEATURES

• VDE Certified

• Meets various testing standards

PRODUCT FEATURES

• Continuous detailed documentation

• Guided measurement procedure

• Custom molded rolling carry case

• Removable insert trays

• Large storage space

• Integrated voltmeter >1,000V DC

• PLASTIC SHEETING

• MASKING PAPER

• HARD WOOD PAINT STICKS

• PLASTIC MIXING CUPS

• KS-36 KRASH SHIELD

• PALLETS AND SHRINK WRAP

UPGRADE TO SPRAYPAL+ TO SAVE TIME & MATERIAL COST WITH NO MESS

• Fastest & easiest paint delivery system to use due to minimal components

• High finish quality due to material flow and transfer optimization

• Compatible with conventional and water-based paint systems

• Available in three sizes: 10.5 fl. oz., 25.5 fl. oz., and 34 fl. oz.

• Mix, spray and store in one system

• Works with most spray gun models

• Vertically stackable on with flat lid

• Highly robust system

• Larger filtration area

“The Simplest System Yet”

SHIFT YOUR LEGAL STRATEGY INTO HIGH GEAR

SECURE YOUR LEGACY:

PICKING THE RIGHT LANE TO PASS ALONG YOUR AUTOMOTIVE REPAIR BUSINESS

Rev up your business transition with Jason E. Marx, Esq. This seminar is your pit stop for strategic insights on handing over the keys to your business without hitting a speed bump.

2024 PROFILES IN SUPPORT

AIRPRO DIAGNOSTICS

NORTHEAST Education Sponsor

AirPro Diagnostics is a Jacksonville, FL based provider of remote scanning, diagnostic and calibration solutions to the automotive aftermarket in North America. The AirPro scan tool and ORION, AirPro’s cloud-based diagnostic management system meets rigorous vehicle manufacturer requirements by having OEM software and the scan-tool resident or “local” to the vehicle. AirPro is backed by a team of uniquely skilled master technicians, trained on collision dynamics, delivering services within its “10 Minute Response Pledge”. This unique combination provides shops with reliable, efficient and accurate services that meet the highest level of quality and safety standards in the industry. Visit AirPro Diagnostics at NORTHEAST Booth 317, and join us for an open bar and Auggie Calibration competition Saturday, March 16!

ACCUDRAFT

Accudraft has been a pioneer in spray booth and finishing technology for over 40 years. Made specifically for customers seeking superior equipment and an optimal drying experience, Accudraft Paint Booths stand above the competition. Whether you are looking for automotive and truck paint booth applications, waterborne drying systems or fully customized industrial enclosures, Accudraft will be able to design you a system that streamlines your finishing work into a rapid, energy-efficient process. Our products focus on providing high performance, sophisticated technology and rugged structural quality, and are designed with the needs of today’s collision repair professional in mind.

For more information on Accudraft Paint Booths and service, please visit us online at accudraftpaintbooths.com, call (800) 524-0340 or stop by Booth 509!

ACME NISSAN

Acme Nissan is proud to serve Monmouth Junction with quality new and used Nissan vehicles, and the best in OEM Nissan parts. Acme Nissan provides a full line of services dedicated to our New Jersey customers, from Nissan car repairs performed by expert mechanics to finding you the right parts at the right price to get your job out the door quicker. Acme Nissan is the smart choice for your automotive needs throughout Central and Southern NJ.

We’re located at 2050 Route 130 in Monmouth Junction; you can also visit us online at acmenissan.com, or call us at 800-367-0269 / 732-821-9300. Our highly trained and professional parts staff looks forward to speaking with you!

AUTO BODY DISTRIBUTING CO.

From abrasives and body fillers to masking tape and paint, Auto Body Distributing Co. (ABD) provides auto body shops with all their auto body supply and tool needs at a consistently lower pricing than our competitors. In addition to serving all your auto body material needs, shop owners also get preferred pricing on hard parts, with discounts that we have negotiated with OEM and Aftermarket parts departments throughout the State. At ABD, a two-person shop receives the same pricing and discounts as a thirty-man shop; our shareholder members all get the same great price.

ABD’s 54-year history began in 1970, when nine body shop owners joined forces in an effort to create strength in numbers and thus improve their collective purchasing power. Their determination, perseverance and cutting-edge ideas of encouraging participation by becoming a cooperative gradually led to a positive and ongoing response, and the “community” that exists today as ABD. Today, ABD is a thriving business and a force in the industry, and provides stockholders with shop supplies and paint at huge savings in addition to the best hard parts discounts. We thank you for your support!

Our business model is unique in that our primary goal is to create savings and support for our shareholder members. Our high volume purchasing gets us the best pricing from our suppliers, which we then pass on to our members with minimal markups that cover our overhead costs. And, for the past several years, when we find ourselves with excess profit, we

dividend that money right back to our members.

To learn more about ABD, please call (973) 373-7100. We look forward to seeing you at the NORTHEAST TRADE SHOW!

BASF NORTHEAST Platinum Show Sponsor

As the world’s largest chemical company, BASF offers advanced paint technologies, set apart with products backed by support in technical training, color information systems and business management. BASF Automotive Refinish Coatings develops and markets the highest-quality coatings available for the collision repair, commercial fleet and automotive specialty markets. Customers are at the heart of everything BASF does. That’s why BASF has spent more than 150 years working side by side with customers, listening to needs and developing solutions to sustain the future of collision centers in a rapidly evolving industry. BASF offers quality coatings and tailored solutions to create greater efficiencies, productivity, profitability and sustainability in our partner collision centers.

Come see BASF in action at NORTHEAST Booth 127.

BRAM AUTO GROUP

BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area, serving customers in New York and New Jersey since 1964. We have built a strong company reputation as a workplace that values innovation, upholds superior service, and rewards hard work and success. Our mission is to strive to be the leader in our industry, to foster a culture of innovation, and to create and environment that rewards hard work and commitment.

We help customers preserve the integrity of their repairs with our extensive inventory of Genuine OEM Parts. Our fleet of dedicated delivery vehicles ensures that you get the right parts you need, when you need them. And our experienced team of wholesale parts professionals is always just a call, email or fax away.

We are honored and grateful to our customers, who voted Lexus of Queens as a 2023 Fender Bender Reader’s Choice Award winner in the category of OEM Parts Dealers! Contact us today at 718-392-6611 for award-winning service, or check out our ad on page 6!

CIOCCA PARTS WAREHOUSE (Formerly NJ PARTS of Flemington)

NEW BEGINNINGS, SAME VALUES!

When considering the best option to get high-quality parts along with exceptional service, collision repair and repair shop facilities throughout the Garden State, Pennsylvania, and Staten Island know they can count on the Ciocca family of dealerships to exceed their expectations. Easily one of the most extensive parts wholesaling operations on the east coast, their family boasts availability of over 20 OEM and over 50 aftermarket parts and supply brands to over 1,800 active customers every day.

We look forward to being your source for collision wholesale parts, and remain committed to swift, reliable deliveries utilizing a state of the art electronic delivery system and numerous electronic ordering platforms.

We also offer MotorRight Auto Parts – an alternative solution to quality OEM replacement automotive parts, related repair shop supplies and equipment. MotorRight is our latest initiative to help you compete and save with quality products. For more information, please visit njparts.com or call 800221-1256.

COLLISION EQUIPMENT CONSULTING, INC.

Collision Equipment Consulting, Inc. offers collision repair professionals an expert combination of sales, service and training, as well as the best equipment offerings for all your collision repair needs!

The company was started in 2006 by Ted Dinnella. Ted’s lifelong industry experience and commitment to quality have earned him the reputation as “The Go To Guy” - your direct source for the very best in collision repair equipment.

Whether you are in the market for electronic measuring systems, welders, aluminum repair tools, frame machines, lifts, benches or heat induction tools, Collision Equipment Consulting is ready to serve you with quality products, service and training. We can also assist you in becoming certified by Assured Performance!

Come see us and meet Ted at NORTHEAST Booth 423 - the center of the show floor - and learn more about our product line, including inventory from Chief, Fi. TIM, Induction Innovations and more! You can also visit us online at www. collisionequipment.net.

INNOVATIVE SOLUTIONS & TECHNOLOGY NORTHEAST Lanyard Sponsor

Innovative Solutions & Technology is a proud distributor of GYS welding systems, Chisum collision repair equipment, Autel ADAS calibration equipment and Texa diagnostics and air sanitation equipment. We offer these world-class products, training and support services to auto body repair shops across New York, New Jersey and Pennsylvania.

Innovative Solutions & Technology has grown to become the leader in high-quality collision repair equipment, diagnostic equipment and welding tools in the tri-state area, always with the commitment to understanding our customers’ exact needs at the forefront. We are truly a full-service facility and our team is driven, creative and practical and uses a common sense approach to everything we do. You can be confident when working with Innovative Solutions & Technology that you will be taken care of every step of the way - from the first sale to installation, product training, and support services.

We are proud of the level of customer care we provide, and aim to help our customers become more productive by offering solutions that are effective and simple. We always have a dedicated and knowledgeable sales team member available to answer questions, and our training technicians are always ready to help with any technical or operational questions you have. For additional support, our main office in Lincoln Park, NJ is a fixed site for I-CAR training to help our customers and industry professionals stay at the top of their game.

Innovative Solutions & Technology is also a proud member and supporter of AASP/NJ, and we are happy to once again be your NORTHEAST Attendee Lanyard Sponsor along with our partners from GYS and Chisum.

We look forward to meeting NORTHEAST attendees - come visit us at Booth 401! For more information about Innovative Solutions & Technology or to schedule your training class appointment, visit us online at isatwelding.com.

MANDELBAUM BARRETT PC

Mandelbaum Barrett has been a steadfast legal partner for New Jersey businesses since 1930, offering comprehensive legal support tailored to the unique needs of each client. Our team of attorneys brings deep understanding and insight into the business landscape, positioning us to effectively tackle a wide array of legal challenges.

With a keen understanding of the auto repair industry’s unique challenges and opportunities, our full-service law firm stands ready to assist you at every turn. We recognize that your business is more than just a place for repairs; it’s a complex machine requiring precise legal tuning to operate at peak efficiency.

From the ground up, we offer comprehensive support in structuring your business to safeguard against future legal issues, ensuring your foundation is as solid as the vehicles you service. Employment law can be a winding road, fraught with potential pitfalls, but our experienced team is adept at steering you through, helping you manage your workforce legally and effectively. Moreover, we provide forward-looking advice on estate and succession planning, ensuring your business’s legacy is secure for the road ahead.

Our approach is hands-on and tailored to the auto repair industry, ensuring that every legal solution we provide is not just theoretical but practical and applicable to your day-to-day operations. Mandelbaum Barrett is more than your law firm; we are your strategic partner, dedicated to ensuring your legal

Audi dealers strive to make you an Audi Genuine Parts fan

• Audi Parts Professionals are your subject matter experts on collision parts, replacement components and mechanical items.

• Many Audi dealers offer technical service support hotline access that can reduce your repair times and help you meet an on-time promised delivery.

• Installing Audi Genuine Parts contributes towards improved cycle time that makes both your customer and their insurance company happier. Ciocca Parts Warehouse 8 Minneakoning Road Flemington, NJ 08822 Toll Free: 800-221-1256 Fax: 908.782.1795 rmuir@cioccadealerships.com www.cioccaparts.com

AirPro customers enjoy a 97.7% success rate in services and calibrations versus 50% on their own. – Insurance Institute for Highway Safety Report Feb. 2023

AirPro Diagnostics is here to save the day (and your skin). With our remote diagnostic and calibration services, you can spend less time under the hood and more time looking good. Keep your youthful glow and your shop running smoothly - call AirPro Diagnostics today!

• Highly Trained Brand Specialists

• Latest Software Coverage on 98% of All Vehicles (Including 2023)

• Industry Leading 10-Minute Response Pledge

• Dramatic Reduction in Cycle-time (2+ days) and Comebacks

Visit Booth 317! | 904-717-1711 | airprodiagnostics.com

THE FOUNDATION OF OUR BUSINESS SUCCESS IS YOUR LOYALTY.

OUR SUCCESS IN BUSINESS COMES FROM OUR RELATIONSHIP WITH LOYAL CUSTOMERS.

With years of service and commitment to the BMW brand, we reflect on our past and look to the future, thankful for your loyalty and dedication by allowing us to serve you. We also want to extend our services to new and existing businesses who are looking for something more than just a parts supplier.

• We are part of the BMW NA delivery program that delivers to us three additional times per day

• We have a highly-trained and experienced team of BMW parts advisors

• Our team of advisors can be counted on to be knowledgeable when you need technical support

• We update our inventory daily to ensure we stock the most current items to meet your demands

• All original BMW parts carry a 2-year limited warranty

BMW of Springfield

Wholesale Parts Hotline: 800-648-0053 Wholesale Direct: 973-671-9321 Wholesale Fax: 973-467-2185

391 Route 22 East, Springfield, NJ 07081

Orders accepted by phone, fax, and email to speed your delivery and your repairs. Ask about our next-day UPS delivery.

Email: wholesaleparts@bmwofspringfieldnj.com or visit us on the web: bmwofspringfieldnj.com

Join our growing list of satisfied customers. Save time, improve profits and keep your customers loyal.

* If your order is placed by 10:30am, we will confirm availability and provide you with and ETA for delivery.

affairs are in perfect alignment with your business goals, so you can focus on what you do best—running your shop with confidence and peace of mind.

METROPOLITAN CAR-O-LINER

The Only Choice for Fast, Accurate, Safe Repairs— Metropolitan Car-O-Liner is a trusted and reputable name in collision repair

The repair needs of the body shop are continuously changing, that’s why Car-O-Liner offers a wide variety of flexible solutions for repairs that range from minor to structural. They equip collision shops for the future with the tools they need for innovative repairs. Car-O-Liner equipment and training for aluminum vehicle repairs prepares shops with evolving industry’s requirements. Expertise, Convenience, Reliability: That’s what defines Metropolitan Car-o-liner.

“I’ve never worked with a company so dedicated to making

sure we have the right equipment and this much support,” says Shawn Abate, tech manager at The Collision Centers in Patchogue, NY. “They’ve made our lives so much easier.”

Since 1979, body shop owners in the Northeast have trusted Metropolitan Car-o-liner as their go-to resource for staying on top of a constantly evolving industry.

“Metropolitan Car-o-liner has always adapted to the changes in the collision repair industry,” says President Dave Demarest, Jr. “We supply the latest measuring, holding and welding equipment, along with in-depth training so our customers can provide safe, profitable repairs.”

Car-O-Liner is the leading global provider of high-quality, technologically-advanced collision repair equipment to the automotive aftermarket. For more than forty years we have supplied the industry with innovative solutions, technical development, training, and customer support.

Since the first Car-O-Liner alignment platform system was

created in 1973 they have expanded offerings to include a range of alignment benches designed to meet any collision repair workshop’s needs. From heavy duty to quick and flexible, Car-O-Liner ensures that workshops have the best collision repair solutions on the market.

Many things have changed since then. Today, aluminum and EV has replaced uni-body as the newest concern in collision repair, and the company now operates out of a 9,200-square-foot facility in Mahwah, NJ - double the size of its previous location and boasting a larger warehouse, training facility and office space.

With its size, the company’s current facility lends itself to the hybrid boardroom and classroom dynamic that Car-O-Liner provides in its training.

“It was important to find a location that could accommodate larger training classes,” says company owner and founder Dave Demarest, Jr. “As it is, our industry is plagued by improper repairs. We’re trying to rectify that gap before it gets any worse.” He lauds the individuals who are willing to stand at the front lines of their industry and learn.

When it comes to improving the collision repair process, Metropolitan Car-o-liner doesn’t solely provide shops with the right tools and equipment; the company also helps to improve knowledge through training. Since 2003, Metropolitan Car-o-liner has been an I-CAR Gold Class business, training volunteer and hands-on training site. Just four years later, it was recognized for training over 3,000 technicians, appraisers, and adjusters.

“The industry is changing, and it’s great to see technicians who are willing to grow with it. This is your livelihood. It’s important to stay educated on the trends occurring in your line of business.”

“Shop owners need to keep abreast of changes in vehicle construction and reconstruction,” adds Dave Jr. “They are going to see increased use of aluminum, higher strength steels and alternative materials.”

The Car-O-Liner brand is OEM-approved by virtually all vehicle makers, including Rivain, Lucid, Tesla Audi, BMW, Ford, General Motors, Jaguar, Mercedes-Benz, Toyota, Volkswagen and Volvo - and it’s no secret why the Car-O-Liner brand is so widely respected across the industry.

“We’re proud that Car-O-Liner has the OEM equipment approvals of almost every manufacturer, including those with certified structural aluminum programs,” Dave Jr. explains. “With aluminum or EV vehicles like the full line of Tesla, Rivian, Lucid and Ford’s F-150 aluminum body pickup, having the right equipment, measuring data and training to handle repairs is critical.”

Considering Metropolitan Car-o-liner’s dedication to improving the industry, it’s no surprise that it’s been an active participant in the NORTHEAST Automotive Services Show since the event’s first year. Metropolitan Car-o-liner invites attendees to visit Booths 117 and 217 to view live welding demos and test-drive the latest equipment.

For more information on Metropolitan Car-o-liner, visit metrocol.com or facebook.com/metropolitancaroliner.

MY AUTO STORE

One of the largest independently-owned OEM Auto Parts Recycler in the USA

Conveniently located in Camden, NJ, our delivery trucks can deliver in the Tri-State region and have regional pickup locations in Bayonne, NJ; Brooklyn, NY; Philadelphia-area and Baltimore, MD. We carry over 200,000 quality recycled OEM parts including body panels, interior parts, airbags, wheels and drivetrain, and almost every part from ALL years, makes, and models.

We carry a wide range of body panels that are “000” Grade including doors, bumpers, fenders, grilles and hoods. My Auto Store also uses VinTel, an OBD-II scanning and diagnostic tool that reports health status that drivetrain parts are in good, working condition. Stop by our booth #300 to see some of our products on display and speak with our knowledgeable sales team that’s located in the New York metropolitan area, and how we can help your automotive business.

SCAN ME SCAN ME

RELIABLE AUTOMOTIVE EQUIPMENT

Over 30 Years of Dedicated, Superior Service History!

Founded in 1987, Belford, NJ-based Reliable Automotive Equipment (RAE) has a first class presence in the automotive aftermarket. RAE has demonstrated superior customer service for over 25 years while tailoring its equipment solutions to the everchanging automotive market. Our business has been built on exceptional employees who consistently offer fast turn around, outstanding service and first-rate training.

Repair technology is ever-increasing. It is our goal to support new technology and provide our customers with the correct resources to repair vehicles consistent with manufacturers’ approved methods and procedures.

To be successful in the 21st century, you need to create a sustainable competitive advantage for both you and your customers. We at RAE have built collaborative relationships with a network of global companies to give you the best of both worlds: World-class product development expertise combined with unrivaled local support.

The result? Outstanding product performance, unsurpassed product quality and most of all, the human touch. So no matter what your equipment needs, RAE is here.

Visit RAE at NORTHEAST Booth 521, or online at raeservice.com.

SPANESI AMERICAS

Founded in 1989 by Orazio Spanesi, Spanesi has become synonymous with constant growth and improvement. Raised with an innate vocation for cars and mechanics, Orazio Spanesi’s dream started when he opened a body shop in a small town in the province of Padova, Italy in 1969 after beginning his career as a panel beater in 1958. Driven by his desire to learn everything there was to know about the industry, he began travelling, first around Italy, then around the world. Spanesi came to realize the inadequacy of the repair systems in use at the time, which were too slow and too complicated, and founded his own company to fill the void in the repair industry. Thanks to a series of astute technical insights, in just a few years, Orazio Spanesi succeeded in developing a range of products that included the Spanesi universal jig and the totem lift that revolutionized the market and brought the brand success.

Today, Spanesi is a leading international producer of automotive repair equipment and continues to manufacture the most effective solutions to enable body shop technicians to perform repairs to a high standard of excellence. Spanesi’s product lines include straightening benches, mini-benches, multi-benches, touch electronic measuring systems, vacuum systems, welding machines, infrared lamps, lifts, painting tools, spray booth equipment and manual, pneumatic, electric and hydraulic tools.

Spanesi’s dedication to superior products starts with research and development to continually improve the quality and technology needed for vehicle repair. Being on the customer’s side is not just a slogan for Spanesi, but a fact of daily life, demonstrated by an on-site body shop in operation alongside its production plant. Here, each new prototype is tested with modifications that improve efficiency, optimize times and simplify procedures. This is the site of the real “field testing” that guarantees the exceptional Spanesi performance and continuous innovation. Production quality can be checked at any time thanks to a widespread organization and the constant contact Spanesi maintains with its dealers around the world. Spanesi’s renowned customer care and ongoing training enables technicians to guarantee their own customers faster and more efficient service, while making Spanesi the landmark brand in the sector.

In 2005, Spanesi added a second factory that mirrors the Padova factory, and is located in China to serve the Asian market. The recent opening of Spanesi Americas will focus directly on North and South American marketing and distribution to meet the needs of its current and future customers. Spanesi has poised itself to be able to support the global market.

Spanesi Americas’ mission is to bring new products and technologies to body shops in the Americas to enable technicians to perform repairs to a high standard of excellence.

There are no secrets behind Spanesi’s success, just one rule behind every choice: Be a technician, think like a technician and gear your products to technicians. Visit Spanesi Americas at NORTHEAST Booth 143.

SUN COLLISION

SUN® Collision Repair Information provides complete, accurate repair data that collision repair facilities can trust to repair any vehicle, in any condition, with maximum efficiency. Powered by an exclusive 1Search search engine, the software suite delivers OEM collision and mechanical repair information through a single login, helping technicians fix cars faster with more confidence. SUN Collision provides on-demand access to current repair specifications and procedures for all makes, including vehicles equipped with Advanced Driver Assistance Systems (ADAS). SUN is a brand of Snap-on, Inc. For information about SUN Collision and its products, call 877-840-1973 or visit suncollision.com.

TOWN MOTORS

The Town Motors family of dealerships services body shops far beyond its Englewood, NJ base. Our parts customers get what they need from our combined inventory without having to deal with delays or worry.

We love working on new and used vehicles, and while we’re happy to serve people

who either do not want to perform their own auto repairs and car service, don’t know how, or don’t have the time, we completely understand why so many do it themselves. Like us, they believe there’s nothing so rewarding as getting some grease on their hands. Of course, for the really big stuff, you may want to contact our auto body shop in Englewood by calling the service center at (201) 227-6523.

Our Audi, Porsche and Subaru locations carry the parts and accessories you need for your repairs - from the oil filters to the windshield wiper blades, from batteries to tires and more. If you need help determining exactly what you need to do the job right, just ask. And, if for some strange reason we don’t have exactly what you’re looking for, we’re happy to special order it right away.

USI OF NORTH AMERICA

The USI journey began in the 1970s, and things have really expanded over the years! For over four decades, we’ve been providing our customers unrelenting dedication, commitment and pure passion. We are now an international company, as we’ve grown to include three worldwide branches – USI North America, USI Iberia and USI Brazil.

By keeping up with the ever-changing demands of the collision repair industry, and being at the forefront of innovation, we’ve maintained a great deal of success. Quality and customer service are our top priorities, and in remembering those ideals, we’ve kept USI Italia as an undisputed leader in the spray booth market. It is due to our hardworking staff – everyone from our technical expertise, to our specialized workers, designers and engineers, that USI North America is a world-class leader in the collision repair refinish industry.

Be sure to visit us at NORTHEAST Booth 327, or online at usius.com.

WALLMEK TOOLS

Investing in high-quality tools is an investment in your time and profit. With Wallmek Tools, you increase your productivity and profit, allowing you to complete work faster and more accurately. Level up your productivity when doing under-car jobs like wheel bearings, axle shafts, bushings, brake rotors, and ball joints on the car. Wallmek makes tools that are built to last!

As an auto tech, you know the value of high-quality tools! That’s where Wallmek Tools comes in. Our tools are designed and produced with you in mind, solving common and well-known problems under the car and truck. Our team of auto-techs understands the importance of good tools and has developed a line of products that will help you work more efficiently and make more profit.

When you use Wallmek Tools, you choose a brand trusted by automotive professionals worldwide since 1978. Our tools are rigorously tested and manufactured to the highest standards, ensuring that you have the best possible product to work with.

Don’t settle for less than the best. Invest in Wallmek Tools and experience the benefits of high-quality tools. They will make your job easier, faster, and more profitable. Take your auto-tech career to the next level and use Wallmek Tools. Visit us at NORTHEAST Booth 107.

WHEEL COLLISION CENTER

Wheel Collision Center (WCC) professionally repairs and refinishes damaged factory and aftermarket alloy wheels at a fraction of their new cost, guaranteed! WCC’s wheel production facility offers insurance-quality wheel refinishing, which carries our limited lifetime warranty, as well as wheel polishing, painting and chroming. WCC stocks thousands of refinished OEM alloy wheels available for sale or exchange. Aftermarket or out-of-stock factory wheels can often be repaired or located.

WCC uses proprietary, industry-leading machinery for straightening aluminum wheels. Our Patented Repair

Booth #143

• Our expert parts staff is ready to serve you with over $500,000 in inventory and a fleet of trucks to help ensure same-day delivery on most orders

• We respect your time, and offer a quick and accurate order process to help meet your needs

• Proudly serving the Tri-State area with Audi Genuine Parts since 1970

• Same-day delivery on stocked items, next-day availability on most non-stocked items

For over 80 years, the industry knows... Kemperle Delivers!

Kemperle represents hundreds of the industry’s top manufacturers and stocks thousands of their superior products. With more than 50,000 products available to our customers, Kemperle’s locations are uniquely equipped to find the products you need.

KEMPERLE PERFORMANCE DRIVEN PRODUCTS

Abrasives | Adhesives | Body Fillers & Polyester Putty | Clearcoats

Detailing Products | Hardware | Masking Products | Prep Solvents/Cleaners

Primers/Sealers | Reducers | Spray Suits | ...and more

PINNACLE EQUIPMENT

U.S. Importer for Car Bench International

NJ TRAINING CENTER

• Hands-on technical training

• Classroom seminars

ON-SITE MOBILE DEMONSTRATIONS & TRAINING

You’ve got the right tools, staff, technology and procedures to give your customers the best repair possible. The missing piece of the puzzle? Genuine Volkswagen Collision Parts. Contact an authorized dealer today and find your perfect fit.

Ciocca Parts Warehouse

8 Minneakoning Road

Flemington, NJ 08822

Toll Free: 800-221-1256

Fax: 908.782.1795

rmuir@cioccadealerships.com

www.cioccaparts.com

Paul Miller Volkswagen

118 Morristown Road

Bernardsville, NJ 07924

TOLL FREE: 877-318-6557

LOCAL: 908-766-1600

FAX: 908-766-6171

Email: aaitchison@paulmiller.com

www.paulmillervw.com

“Volkswagen“

Douglas Motors

491 MORRIS AVE.

SUMMIT, NJ 07901

PHONE: 908-277-1100

FAX: 908-273-6196

TOLL FREE: 800-672-1172

www.douglasvw.com

email: douglasparts@douglasautonet.com

Trend Motors

221 Route 46 West

Rockaway, NJ 07866

888-267-2821

fax: 973-625-4985

www.trendmotors.com

email: dreinacher@trendmotors.com

Crestmont Volkswagen

730 ROUTE 23 NORTH

POMPTON PLAINS, NJ 07444

TOLL FREE: 800-839-6444

fax: 973-839-8146

www.crestmontvw.com

email: vwparts@crestmont23.com

NORTHEAST® 2024 PROFILES IN SUPPORT

Process assures 100 percent wheel integrity. Accidents, potholes, curbs or tire machines can cause damage resulting in a wheel being discarded. Scratched, bent, gouged or cracked, WCC can repair it properly and safely, backed by 2.5 years of metallurgy testing by Lehigh University Material Research.

WCC’s expert technicians can straighten or weld damaged areas back to original condition in less time than it normally takes to buy a new wheel. We offer 100 percent inspections before shipping, and check radial and lateral runout and balance to ensure the wheel is perfectly straight so the car rides smoothly.

WCC offers daily pickup and delivery service in Southeastern PA & Northern NJ, as well as daily UPS around the United States. We welcome your alloy wheel business, so call us at (800) 292-RIMS (7467), and visit us online at wheelcollision.com.

WORLD INSURANCE ASSOCIATES LLC

World Insurance Associates is a unique insurance organization offering top products and services from all major carriers, combined with attentive service from local advisors. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, retirement planning and financial services, and human capital management solutions.

Our advisors are experts in their field, and we cater to other specialized industries in addition to self-storage, such as transportation, hospitality, nonprofits, construction, automotive services, law firms, medical, healthcare, cannabis, last mile delivery, real estate, entertainment, and manufacturers.

We have offices around the country, so you get attentive service from a local advisor who personally knows you and your business and who will work with you to solve your insurance, risk management, retirement planning, and HR management challenges.

A longtime AASP/NJ member and supporter, we understand the value of associations. In an effort to provide even more value to members, AASP/NJ has partnered with World Insurance to craft exclusive insurance programs for members, including a healthcare plan, a workers’ compensation safety group plan and a specialized program for business liability, property and auto insurance coverage.

You never have to compromise again when it comes to managing and protecting your most important assets: your people and your business. Call or email today for a quote, or visit us at Booth #500.

2024

Booth #507