AASP of Minnesota is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.
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A MESSAGE FROM AASPMN
4 Wrap It Up
Putting thought into takeaways from this year while planning for 2026.
LEGISLATIVE UPDATE
5 2025 Election Recap
Turning the page from election season to the buildup of the 2026 legislative session in St. Paul.
ASSOCIATION UPDATES
6 Happy Holidays from AASPMN
Holiday wishes, a call out for AASPMN Board & Committee members and more!
NATIONAL NEWS
8 Millennials Eager to Buy Auto Repair Online, as Young Buyers Embrace DIFM eBiz
The expansion of online auto repair will have a transformative impact on many aspects of the aftermarket.
10 Race for Automotive Education Information
Registration is open for the 24th Annual Race for Automotive Education.
HEALTH, SAFETY & ENVIRONMENTAL UPDATES
18 The Dust Stops Here
Options for keeping the shop clean and avoid putting dust back in the air.
20 D.E.G. ESTIMATING TIPS
Estimating tips from CCC, CCCONE and Solar Qapter and more!
AASPMN MEMBER BENEFIT SPOTLIGHT
22 Gallagher
Learn how AASPMN members gain access to comprehensive insurance solutions through Galllager.
Each December, there are two major and somewhat competing themes that run through my head: taking stock of what the year has taught me and trying to wrap up the year so I can move on to other things. It’s not all that different from the hope and love that we all try to shove into beautiful little packages, that all too often bring so much anticipatory joy that it can be hard for whatever is inside to live up to expectations. Yet, no matter what the outcome is, this reflecting and gathering primes us for the coming New Year.
What is your biggest take away from this year that you will carry into next year?
For me, the elusive ever-present challenge is communication; specifically, building understanding and two-way dialogue with members about AASPMN activities. This includes everything from making sure emails are being opened to increasing the impact of our programs for shops. To improve our communication, AASPMN is switching to a new Customer Management System (CRM). I’m sure many of you are familiar with the hope and excitement of a new Shop
Management System, and the challenges of getting it to do what you are dreaming of.
Jodi and I are quite literally packaging up all our disparate data piles to populate this new CRM in a way that increases communication potential. Let’s say for example, you have a team member who comes to the AASPMN golf event with you every year or a friend you wanted to introduce to AASPMN. Outside of chatting with them in person at golf, historically we have not included them in ongoing emails or mailings about programs that may benefit them, not even about golf for the next year. This is a big, missed opportunity.
As we venture into the new year, the overarching goals are to bring in more new members, connect with more team members working at members’ shops and increase the ways members can connect with one another and our team. We are asking questions like: How do we grab people’s attention in a world where they are constantly being flooded with information and noise of all sorts? How do we track what is working and what isn’t? How do we make communication more personal and meaningful? How do we make it past those darn email junk filters?!
This entire shift in communication operations and strategy is all focused on who is talking to who, when, where and how. So, in addition to increasing our overall number of contacts, there will be new ways for members to communicate with one another, as well as prospective customers and job applicants. Starting in early 2026, there will be an expanded member portal that includes community forums and groups. This means that members can log in and chat with other members with similar interests (or challenges). Unlike groups on social media, this is a safe member-only space to ask questions and share. If you have ever wanted to be able to email a group of other members, now you will be able to!
Throughout 2026, other features will be rolled out such as a new member directory to help customers find your shop and a jobs board to help shops find qualified technicians and connect students with internships.
Communication is forever one of the hardest things to get right, perhaps because it is never ending. There is no winning and then moving on to master something else. It stops working just as fast as it starts, but we keep at it. Watch your email and stay tuned for more updates on how to make the most of your membership.
I wish you and your team all the best during this holiday season. Good luck wrapping up the year and the gifts you are giving. See you in 2026!
Vadnais Heights, MN
2025 Election Recap
The 2025 election cycle in Minnesota had interesting races in the Twin Cities metro area for mayoral and city council races, as well as a pair of special elections for state Senate seats after vacancies arose this summer. This article will provide a recap of those races as we look to turn the page from election season to the buildup of the 2026 legislative session in St. Paul.
While the national storyline for the 2025 election results may have centered on Democratic wins, the most notable result in Minnesota did not involve partisan politics. Instead, the biggest surprise of the November 4 election was the Saint Paul mayoral race as current Minnesota State Rep. Kaohly Her (DFL-St. Paul) defeated two-term incumbent Mayor Melvin Carter. Her is the first woman and first Hmong American mayor in Saint Paul history. Saint Paul voters also resoundingly supported a ballot initiative providing the city authority to impose administrative sanctions, a tool many described as essential to ensuring public safety and holding out-of-state property owners accountable.
Rep. Her has been serving as the DFL Chair of the House Commerce Committee this biennium and has been a strong supporter of AASPMN’s legislative efforts and will be sorely missed in the state House.
Across the river, Minneapolis Mayor Jacob Frey won his bid for a third term, narrowly beating his closest opponent, current state Sen. Omar Fateh (DFL-Minneapolis), after a
by Sam
Richie,
second round of tabulation in the election that used ranked choice voting. In the Minneapolis City Council races, all but one incumbent held on to their seat with all 13 wards up for election. In Ward 7, Elizabeth Shaffer unseated incumbent Katie Cashman in what was the city council’s most expensive race. The new member in Ward 5, Pearl Warren, will take the seat vacated by Jeremiah Ellison. Soren Stevenson in Ward 8 and Jamison Whiting in Ward 11 are also new members, filling the vacated seats of Andrea Jenkins (W8) and Emily Koski (W11).
The November 4 election also included special elections for two seats in the Minnesota Senate to replace outgoing members Senator Anderson and Senator Mitchell. There were no major surprises or upsets with these races, each incumbent party held onto their seat and so Democrats will retain their 34-33 majority in the state Senate. Current state Rep. Amanda Hemmingsen-Jager (DFL-Woodbury) defeated Republican candidate Dwight Dorau in District 47 and Republican Michael Holmstrom defeated DFL candidate Louis McNutt in District 29.
Political Updates
• Additional Upcoming Special Elections – With two sitting state representatives winning elections for higher office last week – Rep. Her as Mayor of Saint Paul
AASPMN Lobbyist continued on pg. 9
We Need You!
AASPMN is looking for automotive industry professionals who are interested in advancing the industry by serving in leadership positions on the AASPMN board of directors and advisory committees in 2026.
Several positions will be open on the Collision, Mechanical and Associate Advisory Committees, as well as the Government & Regulatory Affairs Committee. There will also be seats on the AASPMN Board of Directors.
Volunteer service is a fantastic way for AASPMN members to get more involved in the organization, influence the direction of projects and priorities, and positively change the association and the industry.
If you have a personal interest or would like to nominate someone else, contact the Nominating Committee Chair Aaron Swanson at (612) 817-9651 or aswanson7575@icloud.com or the AASPMN office at (612) 623-1110 or aasp@aaspmn.org. Nominations must be received by February 15, 2026.
Current Board Members & Term Expiration Date
Randy Notto, Lenfer Automotive & Transmission, President – 3/31/27
Aaron Swanson, CARSTAR Collision, Immediate Past President – 3/31/26
AASPMN Announces 24th Annual Race for Automotive Education
The 24th Annual Race for Automotive Education is planned for February 23 – 26, 2026 at ProKart Indoor Racing in Burnsville. The event serves as the Alliance’s primary fundraiser for its Automotive Education Fund, which provides financial resources to support automotive students, enhance automotive programs and raise awareness of career opportunities in the automotive service industry. Since its start, the fund has disbursed over $360,000 directly to students and automotive programs through the association’s scholarship program and Skills USA competition.
AASPMN members and other industry supporters will organize teams to compete in karts racing at speeds up to 40-miles per hour. When the final checkered flag waves, the Race for Automotive Education is expected to raise up to $15,000, which is earmarked to fund scholarships for students enrolled in ASE-accredited automotive program (collision repair or auto service) in the state of Minnesota. Scholarship awards will be announced in the spring of 2026.
See page 10 for registration information and get in on the action!
Sponsorship Support Needed for AASPMN Education & Events
Sponsorships are now available for AASPMN education and events in 2026. Sponsorships help AASPMN deliver quality programs and keep registration fees affordable. Sponsors are rewarded with increased visibility and recognition within the association’s membership and industry at large. It’s a terrific way to stand out,
expand marketing dollars and connect with the best shops in the industry. Sponsorship package details can be found on the association’s website, aaspmn.org
A Final Shout-Out to Our 2025 Sponsors
Our sponsors play a key role in our organization. They support us. They provide us with extra resources to deliver exceptional programs, education, and networking opportunities to members. They help us keep our costs and fees reasonable and affordable. Please acknowledge those companies that support us in this way!
PLATINUM
LKQ Minnesota
Lube-Tech
Optimize Digital Marketing
GOLD
3M
Auto Value/Benco Equipment
BASF
NCS/Single Source
PPG Automotive Finishes
SILVER
Axalta Coating Systems
Colonial Life
Enterprise Mobility
O’Reilly Auto Parts
Sherwin Williams
Suburban GM Parts
Vestis
BRONZE
aaa Auto Parts
Apple Ford White Bear Lake
C.H.E.S.S.
Dentsmart PDR
Gallagher
Heartman Insurance
Langer Construction
Precision Diagnostics
AASPMN UPCOMING EVENTS
Northern MN Collision Shop Meeting
1st Tuesday Each Month 6 - 8pm TBA Northern MN
Southern Metro Collision Shop Meeting
1st Wednesday Each Month
8 – 9:30am
MN ADAS, Bloomington
Central MN Area Collision Shop Meeting
2nd Wednesday
Each Month
7:30 – 9:30am
APH Headquarters, St. Cloud Mechanical
Zoom Meetup
3rd Tuesday Each Month 9 - 10am
Collision Zoom Meetup
3rd Thursday Each Month 9 - 10am
Central MN Training Event with Kristen Felder
January 14
For more Alliance events & info, visit aaspmn.org/events
Andrea Ossowski, Blue Rock Refinishing Solutions, Associate Division Director
Shannon Christian, Shannon’s Auto Body, Collision Division Director
Ashlan Kaplan, Cannon Auto Repair, Mechanical Division Director
Dan Gleason, Pro-Tech Auto Repair, Mechanical Seat
Scott Miller, Collision Specialists, Collision Seat
Greg Kasel, Downtown Tire & Auto, Mechanical Seat
Linden Wicklund, Executive Director
Sam Richie, Lobbyist
Jodi Pillsbury, Office Manager
Millennials Eager to Buy Auto Repair Online, as Young Buyers Embrace DIFM eBiz
For eCommerce to significantly expand its share of the Do-It-For-Me (DIFM) market, there are two key requirements: consumers must be receptive to buying auto repair online and eCommerce companies must expand the availability of online auto repair.
In its ongoing nationwide consumer research, Lang Marketing has discovered that Millennials are far more receptive to buying auto repair online than the two older consumer generations (Generation Xers and Baby Boomers) who are major players in the auto repair market. Millennials (the largest and fastest growing group) are fertile ground for the growth of online auto repair sales, which will mostly be o2o transactions. The expansion of online auto repair will have a transformative impact on many aspects of the aftermarket.
eCommerce Auto Repair
The Do-It-For-Me (DIFM) market accounts for over 75 percent of the aftermarket product volume for cars and light trucks. Nevertheless, eCommerce aftermarket transactions are concentrated in the Do-It-Yourself (DIY) sector.
With its dominance of auto repair, the DIFM market represents the most significant growth potential for eCommerce in the aftermarket, and o2o (online-to-offline) transactions are the most likely means by which this will occur.
o2o Auto Repair
In o2o transactions there are three types of participants: consumers, eCommerce companies (platforms and eSellers), and installers.
eCommerce companies are at the center of the o2o action. Online, they sell auto repair jobs to consumers, arrange to have the work performed offline by an authorized network of local repair outlets (that they have recruited) at a time convenient to the consumer. Finally, they distribute the required parts to the installer to arrive in time for the job to be performed.
For o2o auto repair to expand its DIFM share, consumers must be receptive to buying auto repair online,and eCommerce companies must increase the online availability of auto repair.
This iReport focuses on the first of these two factors: growing consumer receptivity to buying auto repair online.
Receptivity to Online DIFM
In Lang Marketing’s latest nationwide consumer study, which covered these three consumer generations, over 60 percent of participants indicated they would likely purchase auto repair online if offered by a large platform such as Amazon.
However, there are significant differences among the major consumer generations in their attitudes toward online auto repair.
Authorized Repair Outlets
In the o2o auto repair paradigm, consumers purchase auto repairs online, with the repairs performed offline by authorized outlets recruited by the eCommerce company that makes the online sale.
Millennials were nearly twice as likely as Baby Boomers
to feel more comfortable with a local shop approved by Amazon than a local repair outlet sporting a good reputation.
Gen Xers were approximately 55 percent more likely than Boomers to prefer an Amazon-approved repair outlet over a local shop with a good reputation.
As these findings indicate, a sizable percentage of Millennials and Gen Xers trust Amazon’s authorized repair outlets more than local shops, even those with a good reputation.
Aftermarket Impact
The growth of o2o DIFM repair would have a significant impact on many aspects of the aftermarket.
First, consumers buying online rather than from local shops would change how auto repair is marketed to consumers and the relationship between consumers and repair shops.
Second, o2o auto repair growth would change auto parts distribution by enabling large eCommerce companies to deliver the necessary parts to repair outlets servicing an o2o customer’s vehicle.
Third, o2o auto repair would alter the allocation of auto parts’ sales and profits among eCommerce companies, distributors, and auto repair shops.
Six Major Takeaways
• The DIFM market represents the most significant aftermarket growth potential for eCommerce, with online-to-offline (o2o) transactions expected to drive this expansion.
• In o2o transactions, three groups are involved: customers, eCommerce companies and installers. The eCommerce companies sit at the center of this process. They sell auto repair jobs online, schedule services with their authorized network of local repair outlets and ensure the required parts are delivered to the installer in time for the work to be completed at the customer’s convenience.
• In Lang Marketing’s latest nationwide consumer study, over 70 percent said they would likely purchase auto repair online if it were offered by a major eCommerce company such as Amazon. This was up from about 60 percent three years ago. In both research projects, there were significant differences among the major consumer generations.
• Millennials are the most likely generation to buy auto repairs online, with over 70 percent indicating they would do so, compared to about 55 percent of Gen Xers and only 37 percent of Boomers. All these responses are higher than those recorded in Lang Marketing’s 2022 research.
• In the o2o auto repair paradigm, consumers purchase services online, and the work is performed offline by authorized repair shops recruited by the eCommerce company that makes the online sale. Notably, a sizable percentage of Millennials and Gen Xers trust Amazon to choose a repair provider more than they trust wellregarded local shops.
and Rep. Hemmingsen-Jager as the newest member of the Minnesota Senate – two seats in Minnesota House of Representatives will require a special election prior to the 2026 legislative session. Gov. Walz is expected to issue a writ later this month and it is anticipated that the primaries for these seats will be held December 16, 2025 and the special elections on January 27, 2026.
• Sen. Pappas Announces Retirement – One of Minnesota’s longest serving legislators, state Sen. Sandy Pappas (DFL-Saint Paul) announced that she will not run for re-election in 2026. Pappas has served 42 years in the Minnesota Legislature having been first elected to the Minnesota House of Representatives in 1984 before being elected to the Minnesota Senate in 1990. Sen. Pappas is the former Senate President and currently chairs the Senate Capital Investment Committee.
• Demuth Announces Running Mate – Just a week after announcing her candidacy for governor, Speaker of the House Rep. Lisa Demuth (R-Cold Spring) announced Ryan Wilson as her running mate. Wilson ran for State Auditor in 2022, losing to Julie Blaha by only 0.4 percent of the vote. He is a former small business owner and has also served as an attorney for the Minnesota Republican Party.
• Patrick Knight Enters Governor’s Race – Patrick Knight, current CEO of snack food company, Waymouth Foods, joins a growing field of Republican candidates for governor. Knight, a Minnesota Native and retired Marine, attended law school at Georgetown University and received his MBA from Harvard University.
Why Join WIN?
• Local/Regional Networking Events
• Annual Education Conference
• Educational Webinars
• Mentoring Opportunities
womensindustrynetwork.com • Scholarship Program
• School Outreach Program
• Most Influential Women (MIW) Award
START YOUR ENGINES! Organize your team today. (This event would make a great employee outing!) The competition will consist of up to 10 teams each night with five members each and a crew chief.
THESE AIN’T YOUR DADDY’S GO KARTS! ProKart’s fleet of RiMO EVO6 Race Karts are run on powerboosting, low-emission, renewable methanol for consistency & performance.
ALL PROCEEDS WILL BENEFIT THE AASPMN AUTOMOTIVE EDUCATION FUND!
When the final checkered flag waves and the adrenaline subsides, our goal is to raise over $15,000 over the four nights. Most of that money is earmarked to fund scholarships for students enrolled in an ASE-accredited automotive program (collision or mechanical) in the state of Minnesota. Scholarship awards are $500 - $2,000 per student.
24thAnnual RACEFOR AUTOMOTIVE EDUCATION
FEBRUARY23-26, 2026
The race is on! Registrations will be accepted on a first-come, first-served basis. The Race for Automotive Education is sure to be a sell-out event, so don’t delay – register today!
_____ Team Sponsor - $500 (Includes admission for 6, including team captain and 5 racers)
_____ Race Sponsor - $250 Racing is not in my blood, but I would like to support automotive students/ programs in MN (Includes admission for 2 spectators)
AASPMN Automotive Education Fund 1970 Oakcrest Ave., Suite 102, Roseville, MN 55113 Phone: 612-623-1110 / Email: aasp@aaspmn.org
Credit cards are accepted with 3% surcharge. This surcharge is not greater than our total cost of accepting credit cards. Surcharge does not apply to debit cards.
The AASPMN Education Fund provides financial resources to support automotive students, enhance automotive programs and raise awareness of career opportunities in the independent automotive service industry.
At LKQ, the “R” in P.A.R.T. stands for Recycled OEM parts LKQ first began 25 years ago through the acquisition of several auto salvage yards, and through the years, LKQ has grown to become the largest recycler of vehicles in the industry. LKQ now operates more than 125 auto recycling yards across North America. Through its stateof-the-art processes, LKQ recycles or re-sells more than 90% of the materials from end-of-life vehicles that would otherwise end up in landfills.
Online : www.LKQCorp.com Drivetrain, Suspension, Body, Cooling/HVAC, Electrical, Emissions, Exhaust, Audio, Fuel Delivery, Interior, Power Steering, Restraint System Parts and More…LKQ has it!
Us : 866-LKQ-CORP Visit
PRECISION TOOLS FOR PROFESSIONAL REPAIRS CLEAN ROOMS
CUTTING TOOLS FUME EXTRACTION
DENT PULLING AND MUCH MORE!
The Pros and Cons of PFML
No wage replacement Improves employee retention
Improve industry reputation PROS CONS Not being prepared
Effective January 1, 2026, Minnesota law mandates that all businesses must offer Paid Family and Medical Leave (PFML) to employees. Since most small businesses – including mechanical and collision repair shops – have never dealt with this process before, it’s not surprising that many have questions and concerns about how this new law will impact their businesses. AASPMN News is here to provide some important information and help shops take a look at the pros and cons of PFML.
So, what exactly is PFML? It is a type of insurance that protects employees when the need for longer-term absences arise due to serious medical conditions (theirs or a family member’s) or to bond with a new child. “Paid leave is broken into two categories – 1) medical leave (including pregnancy or recovery from childbirth) and 2) all other leave,” explains AASPMN Lobbyist Sam Richie (Larkin Hoffman). “Workers may take up to 12 weeks per benefit year in each of the two categories, but workers who need leave from both categories will be capped at 20 weeks in a benefit year.”
Who pays for PFML? Paid leave premiums will be funded by both employers and employees through an increase in the payroll tax. The amount paid depends on the size of the business and the individual employee’s salary. The total premium for large employers (those with more than 30 employees) will be 0.88 percent of the worker’s salary, which can be divided equally between the company and the employee; the employer is required to pay at least 0.44 percent of the premium.
According to the 2025 AASPMN Membership Survey, over 80 percent of respondents indicated that they employ no more than 25 employees, which means the majority of association members fortunately fall into the category of “small employer” (30 or fewer employees). Under the Minnesota law, the premium for small employers is reduced to 0.66 percent with the employer paying at least 0.22 percent while employees pay up to 0.44 percent.
Employers can begin deducting the employee portion of the tax on January 1 when the benefits become available, but the employee portion will be paid quarterly with the first payment being due on April 30, 2026, based on first quarter wages. Employers can estimate the amount of taxes they can anticipate at bit.ly/PFMLtaxcalculator. Additionally, employers are required to continue funding their portion of the employee’s healthcare insurance premiums.
Beyond the explicit costs associated with PFML, the extended absence of a key employee can certainly be viewed as a major concern as shops may be challenged
to balance staffing on top of the ongoing technician shortage; however, because PFML pays a portion of the employee’s wages while they’re on leave, the employer is not responsible for wage replacement (though they have the option of paying the difference in wages which can further boost loyalty and retention). Employers can reallocate these funds to hire temporary assistance or to offer overtime to existing staff. Small employers can also apply for an assistance grant to help offset some of these costs with grants of up to $3,000 per leave ($6,000 per employer) available.
Although the state’s requirement admittedly adds to a business’s expenses, creating a statewide pool of shared premiums minimizes those costs in comparison to private plans which are often more cost-prohibitive. Currently, less than a quarter of Minnesota employees have access to this vital job protection with significant disparities based on certain demographics, including employer size. PFML is often omitted from benefit packages industry-wide. Only four percent of respondents to the Society of Collision Repair Specialists’ 2023 Collision Technician Survey were offered paid family leave. With shops struggling to maintain their existing workforce – and facing even greater challenges to expand it – it’s important to remember that you’re competing against other industries that have offered this vital benefit for years. Subpar benefits are often a major barrier for those considering a career in this field.
On the flip side, offering a comprehensive benefit package has been proven to improve employee retention, ultimately increasing loyalty and productivity while reducing turnover costs, which can be particularly high for repair shops that invest so much time, energy and funding into ensuring staff is well trained. PFML is just another investment into your team, and the return on this investment is well worth it – ensuring employees feel valued by demonstrating this type of concern for their wellbeing and that of their families provides a lot of positives in the long run. There’s no denying that this industry can be particularly rough on the body, causing employees to develop physical problems that inhibit their ability to perform the tasks demanded of them.
Even though it may be painful in the short term to lose a team member while they’re recovering from surgery, ensuring they have the ability to address their physical ailments immediately will allow them to return to work quicker than if they delay their medical needs, causing their situation to worsen; getting the care they need early may even reduce the length of their absence! On the opposite end of the spectrum, there have been cases where employees who were unable to obtain necessary medical care saw such a negative impact on their health that they decided to switch careers or retire early.
But is it possible for an employee to abuse PFML? It’s possible…but studies show that abuse of PFML is extremely rare. Although an eligible employee can apply for leave yearly, they must meet certain qualification requirements each time, including providing medical documentation to
prove their need. And in the event that fraud occurs, the penalties can be extremely expensive for the person who misused the insurance. Besides, since you’re going to do everything in your power to become an employer of choice, why would anyone on your team want to jeopardize their standing just to spend a couple weeks watching reruns of old sitcoms?!
Could PFML become an added inconvenience? Possibly. But employees are people, who come with “all the inconveniences of being human,” AASPMN Executive Director Linden Wicklund points out. But recognizing each person’s humanity allows employers to make a lot of progress in bettering the industry’s reputation. “When employers are understanding of their employees’ situations and respect the need for work/life balance, it can result in enhanced loyalty from those employees and a desire to work even harder to achieve the business goal.”
If your shop hasn’t already made plans to prepare for the rollout of PFML, the time is NOW!
“Employers can still choose to go with a private plan on a quarterly basis; however, as previously mentioned, they will need to have coverage in place beginning January 1. If an employer wants to return to the state program after going with a private plan, they must wait until the end of their approved private plan’s coverage period (typically the plan year) and then rejoin the state program for the next year,” explains William Knopick of Gallagher, AASPMN’s endorsed health insurance broker.
“Previous states that administer PFML have a bumpy track record of delayed payments, and we expect the experience in Minnesota to be similar,” he warned, pointing out that the state “also has zero experience processing claims, so we expect a heavy influx at the beginning of the year. Businesses should also note that certain private carriers are offering two-year rate guarantees. The state’s only guidance for next year is that the rate will not exceed 1.2 percent. We expect it to land around 1.1 percent.” Member shops can contact Knopick to learn more about the available options, (612) 412-3041 or email William_knopick@ajg.com
Alternately, businesses must now enroll in the state’s plan (at paidleave.mn.gov) by the end of this month or face significant penalties for failing to comply with the law. The Minnesota Chamber of Commerce offers all the information needed and a plethora of resources related to PFML (available at bit.ly/MN-PFML). Additionally, AASPMN member shops can also turn to the team at Larkin Hoffman for specific advice on how to manage this at a discounted rate.
Of course, learning to navigate PFML is only one of the ever-changing challenges related to managing the automotive and collision repair workforce. Stay tuned to future editions of AASPMN News as we explore some additional challenges shops face and how they can contend with the ups and downs of staffing. by
Telwin Receives RIVIAN Approval
Rivian, a manufacturer of passenger and commercial electric vehicles, has recently approved the Telwin SpA Inverspotter 14000 Smart Aqua Squeeze Type Resistance Welder for structural repairs on its passenger and fleet delivery vehicles. With this approval, the 14000 welders can be used throughout Rivian’s quickly expanding global network of Certified Collision Centers.
“We are proud that Telwin’s Welding Technologies have met the engineering welding requirements set by Rivian,” said Telwin SpA Chief Executive Officer Stefano Spillere. “As we continue to grow in the global market, this approval strengthens our North America offerings.”
The Made-in Telwin technology Smart Autoset allows automatic detection of material and thickness not relying on manual settings or reference tables. Its up to 15,000 amp capabilities allows proper welds every time.
Additionally, the Telwin Technomig 243 Wave three-torch welder has met the specifications set by Rivian and will be offered as an option to the Certified Collision Network as a MIG/MAG welding solution.
Rivian Certified locations have been specifically chosen for their expertise in proper repairs of Rivian vehicles and providing best-in-class collision repair. Rivian Certified Collision Centers
must meet specific training, tooling, and facility requirements to assure that Rivian collision repairs are performed to OEM standards. With the number of people driving Rivian vehicles expanding by the day, Rivian encourages repair centers to join the Rivian Certified Collision Network of repairers. The first step in that process is to submit an application at https://usa.itascore.com/rivian.
About Telwin SpA: For over 60 years Telwin has been a worldwide leader in the manufacturing of welding machines, cutting systems, battery chargers, and starters based in Italy. Telwin is present on all five continents, on over 120 markets with a range of products that, for variety and richness, has no equal on any market; products tailored to all production fields, from the automotive to industry, from the building sector to shipyards, from all professional divisions to DiY. Telwin means state-of-the-art, innovative and technologically advanced solutions, aimed at improving productivity, optimizing intervention times, minimizing operative costs and always guaranteeing excellent performance under any operative condition. For more information, visit telwin.com or contact: Timothy Morgan at t.morgan@telwin.com
The Dust Stops Here
Body work is dusty work. Mechanical repair isn’t as dusty – but have you ever machined a brake? Fortunately, we don’t see asbestos dust the way we used to, because no major manufacturer uses it in brakes or clutches anymore. And fortunately, the worst type of dust, such as lead and silica, aren’t the major hazards they once were. Only very old car paint will contain lead. Silica is no longer found in body filler or buffing compounds. On the rare occasions you do any blasting, it’s probably with coal slag (Black Beauty, Black Diamond). But breathing too much dust of any type is bad for your lungs.
How are you managing dust in the workplace? Are you removing it or just moving it around? Do you blow it off with compressed air? That’s certainly one of the quickest and most common ways to remove dust from a surface. But the compressed air doesn’t remove the dust. It simply moves it from one location to another. Heavier particles fall and settle quickly, creating additional surfaces that need cleaning. Smaller particles linger in the air for hours while you and your colleagues breathe them in. Those smaller particles, the ones that are hard to see, are the most damaging to your health.
How can you control dust in the workplace? The answer, my friends, is not blowin’ in the wind. The answer is to apply a set of controls. Start with the most effective ones first.
Look at alternatives to using compressed air for cleaning. Dust capture tools, attached to grinders and sanders, remove the dust when it is created. They keep your shop from getting a fine dust layer over everything. They can speed up the work, too, because employees don’t need to stop what they’re doing to blow off the dust. You don’t need to stop all work periodically to clean the shop. You won’t have to replace air filters as often. You won’t have to worry as much about dust damaging
by Ann Oelrich, CSP and Janet L. Keyes, CIH
your paint jobs. Capturing the dust at the source also reduces the fire risk from combustible dust, such as that from body filler.
You can use water to control dust. When asbestos brakes were common, that was a recommended way to control brake dust. Mechanics were to spray water with a detergent added to it to wet all brake and clutch parts and then wipe down the parts with a rag, to be disposed of as asbestos waste. People who work with stone or concrete routinely do it wet, too. The water they use controls silica dust, as long as the dust isn’t allowed to dry out. Is that feasible for your work? Probably not for sanding. But it could be an option if you’re machining brakes or even if you need to do some abrasive blasting.
Why were mechanics using water with a detergent added? Because detergents such as dishwashing liquid make water wetter. They reduce the surface tension of water, making it more effective as a dust suppressant.
If you can’t capture the dust when it is created, you can vacuum it up. But use a vacuum with an efficient filter, so fine dust doesn’t come in one end and go out the other. Vacuuming cleans the shop floor, but takes a lot of time and effort – and it’s hard to vacuum irregular surfaces such as the clutter on top of tool boxes.
What if those methods won’t work? If you absolutely must blow it, do it right.
Require that everyone use OSHAcompliant air guns. These are designed so that blocking the tip doesn’t make the air hose pop off and whip around. They may have a port in the side of the nozzle, to divert the air flow (don’t let anyone cover that port with tape. Doing so is actually self-defeating, because that port creates a Venturi effect, actually increasing the tip pressure during normal use). Other compliant guns may have star-shaped tips or solid tips, with the air coming out from behind the tip. Those designs
make it very hard to block the tip. Require employees to wear safety glasses and hearing protection if they must use compressed air. The flying particles will get in the eyes. The air itself is usually loud enough that it can damage hearing in minutes. There are air blow guns designed to be quiet (Silvent and Exair are two manufacturers of quieter compliant air guns), but they are more expensive. We rarely see those in the shops we visit.
Strongly discourage employees from using compressed air on themselves. That’s how people blow air into skin breaks, leading to infections. And never let anyone turn a blowgun on someone else.
Automotive work can be dusty. But there are better options than putting that dust back in the air.
OSHA safety grants have funded dust capture systems. For information about those, about dust control and evaluation or for other safety issues contact CHESS at (651) 481-9787; toll free at (877) 481-9787, or carkey@ chess-safety.com
What’s Wrong with this Photo?
ESTIMATING TIPS
HELPING TO IMPROVE COLLISION REPAIR
ESTIMATE INFO THROUGH REPAIRER FEEDBACK
If you’re performing automotive repairs of ANY kind, you need to utilize the DEG! Check out some recent Database Inquiries - and their resolutions - below!
CCC: CCC GTE 2025 Update
CCC MOTOR has released the 2025 GTE Updates available at help.cccis. com/webhelp/motor/gte/guide.htm.
All updated folders and topics in the Table of Contents display a star and all updates in a topic are marked in blue.
CCCONE: Add If Required Operations
DEG Inquiry 40032, clarifies the proper use of “Add if required” operations in estimating system guidelines like MOTOR.
1. The ADDITIONAL OPERATIONS, Add If Required(s), are for optional OEM equipment that is not included in the Bumper
estimated replacement time (i.e. Fog Lamps, Sensors, Spoiler, etc.).
2. The Add If Required estimated work times applied to Bumper Cover (i.e. Fog Lamps, Sensors, Spoiler, etc.) are appropriate.
3. The Add If Required should be selected when available versus selecting the individual component.
In the event that the component related to the Add if required operation is required for replacement, the user should select the required component and manually delete the labor from the required component’s line entry.
Please note: Selection of additional R&I operations for Fog Lamps, Sensors, Spoiler, etc. after selecting the related Add If Required should not be done, this would be considered inappropriate use of the estimating system.”
Solera Qapter (Audatex): Point of Impact
Solera Qapter users can select the point of impact location to quickly start the damage assessment at the point of impact location in damage screen.
Document Every ADAS Diagnostic Step Correctly
Danny Gredinberg, administrator of the DEG, shares what he’s learned about documenting ADAS diagnostics in the repair planning process from recent inquiries from real collision repairers. For more information, please visit degweb.org.
PRESENTS
Join Reliable Automotive Equipment’s Dave Gruskos for conversations with industry leaders sharing their insights and the latest from the world of certified collision repair. This month, Dave talks with Mark Allen, manager of Collision, Equipment and EV after sales service at Audi of America.
Certified Collision Repair Q&A With: MARK ALLEN AUDI OF AMERICA
Dave Gruskos: How does Audi recommend shops best approach how they prioritize the investment in tools, equipment or facility upgrades needed to maintain certification and repair to OEM standards?
Mark Allen: Shops need to look at the ROI every time they look at a piece of equipment. They should look to see whether they have future intention of getting onto a program. If I have to invest in a welder, for example, and I’m going to look at becoming Audi, and that may happen, then I want to look at the welder that is required by the program. Some of the programs are not specific; others have certain specifications. If you’re going to one company that only gives you specifics, you can look and see if it fits those specifications, and whether it will fit in a future attempt to get on the program. And you’d do that for every auto manufacturer that you want to serve. Now, it takes homework, and people like Mike Anderson and Collision Advice and others out there are pretty sharp at helping people walk through this. The other thing is knowing how to future-proof yourself when ordering new equipment. Are you using appropriate accounting principles to write off the welder in a short enough time to save money in buying the next welder? Cleanliness and servicing is a way to extend the life of equipment, but accounting principle is how you plan for future investment.
D.G.: A recent press release from the manufacturer noted a strong demand continues for Audi electric vehicle production. On the aftersales side, what guidance do Audi Certified collision centers receive to help them navigate the constantly increasing complexities of EV repair?
M.A.: The standard is to take it to a dealer. We make everyone take high voltage awareness training, which advises them on how to recognize whether a vehicle is an EV of some sort, whether it’s a full-on electric or a plug-in hybrid electric vehicle (PHEV) or any of the others, in an effort to build a
ABOUT THE PROGRAM
Total # of Audi Authorized Collision Repair Facilities: 209
*An additional 41 facilities are currently undergoing the process to become certified.
# of Independent locations: 154 84 Ultra Certified; 70 Hybrid Certified Ultra Certified: Can work on vehicles with advanced materials, such as carbon fiber.
Hybrid Certified: Can work on vehicles constructed with high-strength steel, steel and aluminum.
deeper awareness. If you’re not at Audi authorized shop, however, and you’re not a high voltage technician, put your hands in your pockets and walk away from the car. Drive it over to the dealer and have them do the high voltage work, or have the dealer send someone over, and then, get everything out of the way, where it’s safe and de-energized, and then do your work.
D.G.: In your opinion, how does the adherence to OEMrequired equipment and tooling practices, combined with manufacturer-required procedures, contribute to a quality repair?
M.A.: The OEM-required procedures have been crash tested. When you see a several-hundred-thousand-dollar Lamborghini Quattrovalvole run into a wall and rebuilt, it makes your heart hurt. But doing that gives you a repeatable outcome. Just follow the procedure. We’ve even gone so far as to publish a book where we explicitly call out what to do and not to do. No pulling, for example. Do not cut.
If the repair that was done in the John Eagle case was followed that way, there’s a much better chance that the Seebachans may not have been injured, or injured as badly. As a shop, following procedures gives you a level of legal protection, as well. If you do exactly what the OEM said, following the methodology with their products, it puts the onus back on the auto manufacturer, and the independent repairer has a legal leg to stand on.
Mark Allen Audi of America
Protect Your Business with Exclusive AASPMN Insurance Benefits Through Gallagher
Running a successful automotive or collision repair business means protecting what you’ve built – your people, your property and your reputation. That’s why the Alliance of Automotive Service Providers of Minnesota (AASPMN) partners with Gallagher, a global leader in insurance, risk management and employee benefits.
Through this partnership, AASPMN members gain access to comprehensive insurance solutions designed specifically for the automotive service and collision repair industry—coverage that goes beyond standard policies to address the unique risks your shop faces every day.
Exclusive Member Benefits Include:
• Customized insurance packages tailored to auto service and collision repair businesses
• Workers’ compensation, garage liability, property and business interruption coverage
• Employee benefits and health plan options for you and your team
• Dedicated Gallagher representatives who understand the automotive industry and provide personalized service
Why Choose Gallagher?
Gallagher’s experienced agents work directly with AASPMN members to identify coverage gaps, strengthen
risk management practices and ensure your shop is fully protected. With their deep understanding of our industry and commitment to client success, they deliver peace of mind – so you can focus on keeping your business running smoothly.
Get Started Today
If you’re ready to learn how Gallagher’s insurance solutions can benefit your business, contact: William Knopick (Employee Benefits) 612-412-3041 or William_Knopick@ajg.com
Matt Horton (Property/Garage Liability Ins.) 507-279-4220 or Matthew_Horton@ajg.com
AASPMN is committed to supporting your business success – not only through advocacy and education but also by connecting you with trusted partners like Gallagher, who share our dedication to Minnesota’s automotive service professionals.
AASPMN MEMBER PREFERRED PROVIDER PROGRAMS
INSURANCES
Gallagher
Contact: William Knopick (employee benefits) 612-412-30413 / william_knopick@ajg.com or Matt Horton (property/garage liability ins.) 507-279-4220 / mathew_horton@ajg.com
Gallagher is your one stop shop for all types of insurance. From garage liability and workers’ compensation to health and dental, Gallagher will develop an insurance program that delivers better product and pricing for AASPMN members.
Members receive discounts on a variety of products and services they use every day! From discounts on paint and rental cars to office supplies and phone services. Over 50 programs available!
EMPLOYEE VOLUNTARY BENEFITS
Colonial Life
Contact: Deb Ferrao
612-600-4135 / deb.ferrao@coloniallifesales.com or Tracy Bailey
612-801-0139 / tracy.coloniallife@gmail.com
Dedicated representatives can help members transform their benefit package with competitive rates, value added services at no cost and complimentary legal document preparation service. Colonial Life has the tools and flexibility to create a plan to fit everyone’s needs.
UNIFORM & LINEN SUPPLIES
Vestis
Contact: Ryan Vick
612-269-2303 /ryan.vick@vestis.com
Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with Vestis each year.
LEGAL CONSULTATION
Larkin Hoffman
Contact: Sam Richie
srichie@larkinhoffman.com
Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.
WEBSITE AND INTERNET MARKETING SOLUTIONS
Optimize Digital Marketing
Contact: Max Gamm
651-217-8152 / mgamm@whyoptimize.com
All-in-one Digital Marketing Solutions: Expert social media, digital advertising, website and software solutions that keep you present online so you can be present offline!
CREDIT CARD PROCESSING
Association BankCard Services
Contact: Robert Rewood
715-254-9600
robertrewood@newtekone.com
Competitive rates for AASPMN members. Terminals and printers sold at cost.
Mitchell 1 offers AASP members a $10 per month discount on any eligible Mitchell 1 subscription.
Mitchell
International
Contact: Mitchell International Representative 800-238-9111
AASP members receive $350 off Mitchell's MD-500 all-in-one solution for scanning, calibration, estimating, and blueprinting.
TECHNICAL INFORMATION HOTLINE IDENTIFIX
800-745-9649
Members enjoy a 20% annual savings on Direct-Hit and Direct-Help subscriptions, the industry's most reliable source for experience-based repair information.
AASPMN members receive a 20% discount on Safety Data Sheet Management (SDSLinks), Right to Know (RTK)/Hazard Communication program customized for your facility, monthly safety reminders, and other safety, OSHA or environmental assistance.
CHECK GUARANTEE SERVICES
Certegy Check Services
877-520-2987
Discount rate of .75% to AASPMN members. Use existing credit card terminal. Fast claim payments.
Designed to help facilitate and enhance hiring decisions. AASPMN members receive 50% off retail price, starting as low as $15 per assessment.
LIVE-ONLINE & ON-DEMAND TECHNICAL TRAINING
Automotive Seminars
Contact: Tim Houghtaling 920-866-9813 / tim@automotiveseminars.com
Discounted pricing to AASPMN members on all live-online events, as well as ondemand training videos. Automotive Seminars specializes in diagnostic training that provides automotive technicians with knowledge, testing techniques and data interpretation skills needed to diagnose today’s vehicles. The live-online events and on-demand training videos focus on automotive electronics and engine management systems and are written and created by some of the industry’s leading diagnostic technicians.
BUSINESS COACHING 180BIZ
540-833-2014 / info@180biz.com
Members receive a 25% discount on Rick White's Pocket Business Genius subscription, offering independent auto shop owners fast access to actionable business advice from a leading industry expert.
AASPMN members receive free in-depth project consultation with general project concepting and guidance to help members with both small- and large-scale projects and maintenance.
