From April 16th to 26th 2024, NCL undertook a comprehensive in-house survey in all six Trust schools The survey covers safeguarding, quality of education, behaviour and attitudes and personal development for the following groups:
Primary students (21 questions)
Secondary students (31 questions)
Parents (14 questions)
Staff (80 questions)
Completion Rates 2022-2024
This is the third year that NCL secondary schools have completed the survey.
NCL Survey Completion Rates 2021-2024
*2023/24 Total student numbers from Pupil Census Data (October 2023) and staff numbers from School Workforce Census (November 2023)
** Rates for parents' survey assumes 1 parent per student
Summary of Key Responses
Rokeby Students
You can try new things, make new friends, and we get oportunities to do work experience
re offered lots of extra vities, revision classes are excellent way to prepare for exams.
The teachers are so helpful and kind
Rokeby Students
The teachers inspire us to be better and help around if needed
The school supports the students a lot and has a lot of activities
Rokeby Students
This school gives a lot of opportunities and has a lot of engagement
Teachers speak very respectfully they make sure you understand everything in science they make us to enjoy experiment and they give us a lot of experiments to do in lesson
The best things about our school is the amazing teachers who encourage you to have fun in many subjects
Rokeby Parents
I am very happy that my son is at Rokeby, he’s working towards a better future through his education.
Rokeby school has been amazing. Especially their senco staff My son started late into the school term and his so settled and happy
Rokeby Staff
Rokeby
Staff
Rokeby Staff
Rokeby Staff
Rokeby school is a special place, the students are nurtured and well cared for and the staff are valued As a result there is low staff turnover and the students leave the school having made good progress and are ready for their next academic stage.
Rokeby Staff
I am very proud and happy to work
at Rokeby
NPS Methodology & Assumptions
1. METHODOLOGY
The Net Promoter Score (NPS) was used to analyse 36 key survey responses in the areas of safeguarding, quality of education, behaviour and attitudes, personal development, management and leadership NPS is a metric used for measuring customer satisfaction and loyalty: more specifically, the willingness to recommend to others.
The NPS comes from the question: “On a scale of 0 to 10, how likely is it that you would recommend our organisation to a friend or colleague?” Based on the number a customer chooses, they’re classified into one of the categories in the following table:
Customers who are referring the business/services to other consumers.
Customers who had no issue with their customer experience, but they weren’t exactly impressed enough to become a promoter
Unhappy customers who are unlikely to buy again
The Net Promoter Score is calculated: (% Promoters - % Detractors) *100
Assumptions
As the NCL surveys did not use the standard NPS 10 point scale, in order to calculate the NPS, the 3 and 5 point scales used in the NCL surveys were classified as per the table below:
Description
Scales Defaults (1)
Promoters
Agree & Strongly Agree Yes, definitely In every lesson/ most lessons All the time/ most of the time Yes, with confidence Yes
Passives Don’t Know Yes, mostly In some lessons Some of the time Yes, with reservations Maybe
Detracto
Disagree & Strongly Disagree No
In very few lessons/ none Never/ almost never No No
31 of the 36 questions analysed used the default scale The questions that used the other scales are noted in the table ‘NPS - Summary of Key Responses’.
It is important to note that if the classification of the scale changes, the NPS results change. But, as long as the same classification is used across schools and across years, the results are consistent and can be benchmarked
Our Vision
Our vision is that when our students leave school, they will be fully equipped to take the next step, either into further education or the world of work.
Rokeby will have an outstanding reputation for educating boys to become accomplished, ambitious young men of integrity and resilience who will be ready to make a significant contribution to society
They will be multi-skilled, numerate, literate and most will be multilingual. They will be financially astute, enterprising, creative, adventurous and keen to play a major part in the communities where they live and work.
They will embody our values: Respect, Success, Personal Challenge, Passion for Learning and Harmony
