Andrew Stiles 0477 827 913 – astiles@mtasant.com.au
CEO’s Message
Welcome to the MTA Services Handbook –your comprehensive guide to all the ways MTA supports, strengthens and leads the automotive industry in the Northern Territory.
Our industry is rapidly evolving, and as the peak body dedicated to the automotive sector, the MTA is here to ensure you stay ahead, equipped and ready for the future.
While the MTA does not provide apprentice training or employment services in the Northern Territory, we proudly offer industry-leading upskilling programs for qualified technicians.
Members and businesses in the NT can access these specialised courses by making the trip to our state-of-the-art training facilities in South Australia, ensuring they remain competitive in a changing industry.
This handbook serves as a roadmap to all MTA’s business-focused services and products, including workplace relations and a wide array of resources tailored to meet your business needs and to ultimately support, grow, protect and strengthen our industry.
Together, let’s drive the industry forward.
Darrell Jacobs Chief Executive Officer, MTA SA/NT
Who We Are
The MTA is the only employer-based organisation dedicated to growing and protecting the automotive retail, service and repair sectors across South Australia and the Northern Territory.
The South Australian and Northern Territory automotive sector is one of the most dynamic and innovative industries, contributing more than $2.5 billion to the economy and employing more than 33,000 people. At the MTA, we are dedicated to ensuring that our members and customers are ready to harness these opportunities.
With over 1,200 members, the MTA SA/NT is your trusted partner for Work Health and Safety, Industrial Relations, Government Advocacy, Training and Employment and essential industry updates.
Our members adhere to a strict Customer Promise, ensuring they remain trusted professionals in their field.
As South Australia’s leading body for automotive apprentice employment and training, we play a pivotal role in equipping the motor trade industry for the future.
Our Group Training Scheme is the leading provider of automotive apprentice employment and training in South Australia. We employ more than 450 apprentices and trainees while delivering training to over 1,100 apprentices through our state-of-theart Training Centres located in Royal Park, Cleve and Bordertown.
OUR VALUES
TEAM WORK
We work together, empower and support one another to achieve our common goals.
ACHIEVEMENT
We do our best to exceed expectations, striving for innovation in our delivery of relevant and valued services.
ACCOUNTABILITY
We take ownership of all that we do, each taking responsibility for our part in delivering high quality services.
RESPECT
We understand, acknowledge and appreciate the needs, opinions and values of everyone by embracing the diversity we have within our organisation.
EXCELLENCE
We strive to do and be the best in all that we do every day.
SAFE TY
We are committed to a safe workplace for all.
– Apprentices at the MTA
Automotive Skills Centre at Cleve
OUR PROMISE
CARE
We will supply our products and services with the highest customer care in mind.
PROFESSIONALISM
We will conduct business with the highest level of skill.
TRUTHFULNESS
We will tell you the truth in all our interactions with you.
INITIATIVE
We will be proactive in meeting your needs and expectations. We will explore different options in order to do so.
ETHICS
We will comply with all regulatory frameworks and industry codes of practice. Beyond our legal obligations we have our own moral standards we will always uphold.
INTEGRITY
We will live up to our obligations. We will carry out all operations and transactions in good faith.
ACCOUNTABILITY
We will be open and transparent with you. We will stand behind our promises to you.
OUR VISION
The best automotive services, skills and career provider in SA/NT
Protect and grow our member businesses through providing the best services, skills and career solutions
OUR PURPOSE OUR MISSION
MEMBER SERVICES
Grow, support and protect member businesses.
SKILLS
Be the best training provider for apprenticeships and upskilling in the automotive industry.
CAREERS
Attract, prepare and retain the best apprentice workforce available to automotive hosts.
Membership
– Joel and Tegan Thring J & T Auto Electrics & Air Conditioning NT, Darwin
As an MTA member, you’ll become part of a large network of businesses dedicated to strengthening and advancing the automotive retail, service and repair industry across South Australia and the Northern Territory.
Membership offers your business access to expert business support, industry-specific resources, representation at the government level and discounted rates on essential business services.
Your business will also align with the MTA’s trusted and reputable brand, instilling confidence in your customers.
Why join as an MTA member?
Membership Value and Benefits.
Save money
Exclusive discounts and savings on products and services through our trusted business partner network.
Access a range of discounts from upskilling courses to workplace resources and services.
Stay competitive
Upskill your qualified technicians, at discounted rates, and remain at the forefront of industry advancements.
On-demand support and advice
Phone or email our team of Workplace Relations Advisors for industry specific HR and WHS advice.
An automotive specialist assigned as your dedicated point of contact.
Safeguard your business
Tailored HR manuals and handbooks available at discounted rates
A variety of custom automotive print resources to support your daily business operations.
Industry specific HR and WHS advice and access to a range of free templates and resources.
Keep ahead of the market
Stay informed with reports and publications to make strategic business decisions.
Receive timely industry insights and legislative updates.
Have your say to Government
Contribute to MTA’s advocacy to drive legislative changes and voice your business concerns to the government.
Attract customers
Align with the MTA’s trusted and reputable brand, instilling confidence in your customers.
Network
Attend special events to connect with key industry stakeholders and other business owners.
No lock-in contracts.
Pay monthy with no extra charges.
Members often save well beyond their membership fees thanks to MTA’s exclusive benefits and resources.
Do you have a Capricorn Account?
You can pay via Capricorn with no additional fees.
““We’ve been members for over 20 years and MTA are always there when we need professional or industry support”
– Alison Turnbull Als Panel Shop
Members have access to our expert Workplace Relations Team
Unlike impersonal call centres, our local Workplace Relations team provides an industry specific approach, ensuring a tailored, dependable service aligned with your unique requirements.
* Membership fees vary depending on the size of your business. Contact mta@mtasant.com.au or 8291 2000 for a quote.
** MTA represents its members in unfair dismissal and general protections claims up to the conciliation stage where the
are
Business Partners
The MTA’s business partners provide exclusive discounts and benefits to our members.
“As a proud Capricorn member, I’ve found the process of paying my MTA membership fees through my Capricorn account incredibly rewarding. I love that I can easily manage my payments and simultaneously earn points that benefit me in other areas of my business...”
–
Nicole Hughes Rhino’s Diesel Services NT
CareSuper – 1800 005 166 caresuper.com.au
Tap into expert superannuation support with dedicated advisers to help you and your team stay compliant and well-informed. Simplify employee contributions with our secure clearing house—making super hassle-free!
Officeworks
officeworks.com.au/campaings/mtasa
Enjoy exclusive savings and pricing benefits with a 30-day Officeworks Business Account—made for members looking to streamline their office needs.
Lane Printing – 8179 9900 orders.mta@laneprint.com.au
Save 20% on all print products (excludes other offers) and bring professional quality to your branding materials.
Bunnings Warehouse Bunnings Trade – 134 872
Access exclusive perks by joining or linking your existing Bunnings Trade PowerPass account, bringing more value and convenience to your business essentials.
Commonwealth Bank – 13 22 21
Unlock preferential rates on merchant fees, plus special access to a suite of business products and services tailored for growth and efficiency.
Join Australasia’s largest automotive cooperative! Gain access to everything from quality parts and diagnostics to finance solutions and business protection, all designed to support your success.
Workplace Services
The MTA offers a range of tailored resources, products, and services to support, grow, and protect your automotive business, available to both members and non-members. Our extensive library of industry-specific resources is constantly updated and refined by our expert Workplace Relations team to ensure that you have access to the very latest information.
WR training and upskill courses
The MTA has a highly skilled Workplace Relations team who are specialists in delivering industry-specific and practical Workplace Relations training and upskilling to add immediate value to your business.
Training is conducted online for Northern Territory members and can be tailored to meet individual business requirements. Contact the MTA WR team via wr@mtasant.com.au or 8291 2000 to provide you with a quote. Paying Your Staff Correctly (Non-Accredited)
Use the QR code below to enquire about training sessions with our Workplace Relations team.
Services
The MTA Workplace Relations team offers a wide range of services and expert advice, tailored to your automotive business, saving you both time and money.
Members can access these services at a discounted price.
WHS Compliance Audit
Employment Relations Information System (ERIS)
Emergency Plan and Manifest
IR, HR or Payroll Audit
Products
The MTA stocks a selection of handbooks, manuals, maps and information packages for automotive businesses to purchase.
Members can access these products at a discounted price.
HR and WH&S Manual
Evacuation Map Small Sites
Employee Induction Manual
Evacuation Map Large Sites
Resources
The MTA has developed informative Human Resources, Consumer Law, Work Health and Safety as well as Environmental content to assist businesses to understand these complex areas.
Work Health Safety (WHS)
Consumer Law Resources
Human Resources Environmental Resources
To access these valuable tools, simply scan the QR code below to navigate to the workplace services section of our website and choose the resources you wish to explore. When wanting to access a particular resource, you will be prompted to log in with the email address linked to your MTA membership.
Once logged in, you can continue browsing without ever needing to re-login unless you clear your browser.
If you have any login issues or need assistance, contact our Marketing Department at marketing@mtasant.com.au or call 8291 2000.
Apprentice Services
The MTA supports the Northern Territory automotive industry by providing students with work experience opportunities and dedicated mentorship. This guidance is designed to support students throughout their career journey and encourage long-term retention in the industry.
Host a work experience student
Help nurture the next generation of automotive professionals and keep young talent in the trade by hosting an MTA work experience student.
Work experience is a key step in sparking students’ interest in automotive trades. Students aiming to complete a Certificate II in Automotive, while still at school, must undertake work experience and provide proof to enrol in the course. These students play a crucial role in building the next generation of automotive professionals.
Benefits for your business
Hands-On Exposure: Know that you are providing real-world automotive tasks to the next generation.
Recruitment Pipeline: Host work experience students who could become future apprentices or employees.
First Option to Hire: If a student excels and qualifies for an apprenticeship, you get the first opportunity to offer them employment.
Insurance Covered: All work experience placements are fully insured, with coverage provided by either the MTA or the school.
What’s the process?
Express your interest Meet the candidate Set the work experience dates
4. Host the work experience student
5. We handle the paperwork
6. Provide student feedback to us
Apprentice Mentoring Program
The MTA offers a FREE mentorship program designed to support all apprentices employed by or training with the MTA.
With over 150 apprentices enrolled into the NT program and a 95% retention rate, the program has become a vital part of sustaining the Northern Territory’s automotive workforce.
What’s in the program?
Offers guidance on balancing work, study and personal life
Helps apprentices overcome challenges that could impact their training journey
Provides personalised support, career advice and mental health resources
Includes regular check-ins every 16 weeks to assess progress and address any issues
Our dedicated mentor, Phillip Wyley, draws on his extensive experience in the trade to provide this program.
“The MTA mentor has really helped me with my confidence in the workplace and to showcase my abilities.”
– Isaac Lane (pictured with Phillip Wyley) MyAutoCare apprentice
pwyley@mtasant.com.au
0484 109 329
Automotive Upskill Courses
In today’s environment your business and employees need to meet a range of demands and upskilling your workforce is critical to this.
MTA Training and Employment delivers nationally recognised and accredited training for qualified automotive technicians and students wanting to upskill.
Keep your team at the forefront
Enquire about the upskill courses we offer.
Ensure your business and team is equipped to be more efficient, boosting your bottom line and profitability, by expanding on their skills with the MTA’s wide-range of upskilling training courses. MTA delivers training using the latest technology and practices available in the marketplace, and our trainers have extensive and current industry experience.
Upskill training is conducted at the MTA’s Training & Employment Centre in Royal Park, SA.
For more information: www.mtasant.com.au
mtatraining@mtasant.com.au | 8241 0522
Training is delivered by MTA Training and Employment | RTO Code: 2293
MTA Qualified Technician to Auto Electrician Program
Forklift
MTA Qualified Technician to Electric Vehicle Technician Program
Hybrid and Battery Electric Vehicle
– Depower and Reinitialise
Hybrid and Battery Electric Vehicle – Operations and Servicing
Prepare your business for the future of automotive
Dual Trades
Path 1
You have two qualified technicians – one Automotive Electrician and one Light or Heavy Vehicle Technician.
Path 2
You have only one Light or Heavy Vehicle Technician and no Automotive Electrical Technicians in your business.
Your business is ready to have a dual trade apprentice.
Your business is not quite ready to have a dual trade apprentice, but can be, in as little as six months, by upskilling your existing technicians.
Upskill Your Qualified Technicians
Your business ready to take the next steps towards preparing for the uptake of Electric Vehicles.
Enrol your technicians in our Qualified Technician to Auto Electrician Program.
Prepare for EV Customers
Enrol your technicians in our Qualified Technician to Electric Vehicle Program and get them EV ready in six months.
MTA Directory
This directory is designed to help you identify the specific team and information you need for any issue or query. If you can’t find what you’re looking for below, please contact us on 8291 2000 and we will put you in touch with the most suitable team member.
Automotive Division Specific Information & meetings
