Welcome to the MTA Services Handbook –your comprehensive guide to all the ways MTA supports, strengthens and leads the automotive industry in South Australia.
Our industry is rapidly evolving and as the peak body dedicated to the automotive sector, the MTA is here to ensure you stay ahead, equipped and ready for the future.
With an unmatched commitment to workforce development, we train over 1,100 apprentices and employ more than 450, in addition to delivering specialised automotive upskilling programs that keep our customers competitive.
Our services extend beyond the workshop –from vital workplace relations and business support to innovative EV readiness initiatives and exclusive member benefits, we are with you every step of the way.
This handbook serves as a roadmap to all MTA’s business-focused services and products, including membership, apprentice training and employment, upskilling courses for qualified technicians and a wide array of resources tailored to meet your business needs and to ultimately support, grow, protect and strengthen our industry.
Together, let’s drive the industry forward.
Darrell Jacobs Chief Executive Officer, MTA SA/NT
Who We Are
The MTA is the only employer-based organisation dedicated to growing and protecting the automotive retail, service and repair sectors across South Australia and the Northern Territory.
As South Australia’s leading body for automotive apprentice employment and training, we play a pivotal role in equipping the motor trade industry for the future.
Our Group Training Scheme is the leading provider of automotive apprentice employment and training in South Australia. We employ more than 450 apprentices and trainees while delivering training to over 1,100 apprentices through our state-of-theart Training Centres located in Royal Park, Cleve and Bordertown.
The South Australian and Northern Territory automotive sector is one of the most dynamic and innovative industries, contributing more than $2.5 billion to the economy and employing more than 33,000 people. At the MTA, we are dedicated to ensuring that our members and customers are ready to harness these opportunities.
With over 1,200 members, the MTA SA/NT is your trusted partner for Work Health and Safety, Industrial Relations, Government Advocacy, Training and Employment and essential industry updates.
Our members adhere to a strict Customer Promise, ensuring they remain trusted professionals in their field.
OUR VALUES
TEAM WORK
We work together, empower and support one another to achieve our common goals.
ACHIEVEMENT
We do our best to exceed expectations, striving for innovation in our delivery of relevant and valued services.
ACCOUNTABILITY
We take ownership of all that we do, each taking responsibility for our part in delivering high quality services.
RESPECT
We understand, acknowledge and appreciate the needs, opinions and values of everyone by embracing the diversity we have within our organisation.
EXCELLENCE
We strive to do and be the best in all that we do every day.
SAFE TY
We are committed to a safe workplace for all.
– Apprentices at the MTA
Automotive Skills Centre at Cleve
OUR PROMISE
CARE
We will supply our products and services with the highest customer care in mind.
PROFESSIONALISM
We will conduct business with the highest level of skill.
TRUTHFULNESS
We will tell you the truth in all our interactions with you.
INITIATIVE
We will be proactive in meeting your needs and expectations. We will explore different options in order to do so.
ETHICS
We will comply with all regulatory frameworks and industry codes of practice. Beyond our legal obligations we have our own moral standards we will always uphold.
INTEGRITY
We will live up to our obligations. We will carry out all operations and transactions in good faith.
ACCOUNTABILITY
We will be open and transparent with you. We will stand behind our promises to you.
OUR VISION
The best automotive services, skills and career provider in SA/NT
Protect and grow our member businesses through providing the best services, skills and career solutions
OUR PURPOSE OUR MISSION
MEMBER SERVICES
Grow, support and protect member businesses.
SKILLS
Be the best training provider for apprenticeships and upskilling in the automotive industry.
CAREERS
Attract, prepare and retain the best apprentice workforce available to automotive hosts.
Membership
As an MTA member, you’ll become part of a large network of businesses dedicated to strengthening and advancing the automotive retail, service and repair industry across South Australia and the Northern Territory.
Membership offers your business access to expert business support, industry-specific resources, representation at the government level and discounted rates on essential business services.
Your business will also align with the MTA’s trusted and reputable brand, instilling confidence in your customers.
– John Siciliano Axle Co Mechanical
Why join as an MTA member?
Membership Value and Benefits.
Save money
Exclusive discounts and savings on products and services through our trusted business partner network.
Access a range of discounts from upskilling courses to workplace resources and services.
Stay competitive
Upskill your qualified technicians, at discounted rates, and remain at the forefront of industry advancements.
Prepare for the future
Become eligible to join the EV Ready Program, helping your business attract EV customers and prepare for the uptake.
Environmental resources and guidance to manage waste and improve sustainability in your business.
Safeguard your business
A variety of custom automotive print resources to support your daily business operations. Tailored HR manuals and handbooks available at discounted rates
Industry specific HR and WHS advice and access to a range of free templates and resources.
Keep ahead of the market
Stay informed with reports and publications to make strategic business decisions.
Receive timely industry insights and legislative updates.
Have your say to Government
Contribute to MTA’s advocacy to drive legislative changes and voice your business concerns to the government.
Attract customers
Align with the MTA’s trusted and reputable brand, instilling confidence in your customers.
On-demand support and advice
Phone or email our team of Workplace Relations Advisors for industry specific HR and WHS advice.
An automotive specialist assigned as your dedicated point of contact.
Network
Attend special events to connect with key industry stakeholders and other business owners.
No lock-in contracts.
Pay monthy with no extra charges.
Members often save well beyond their membership fees thanks to MTA’s exclusive benefits and resources.
Do you have a Capricorn Account?
You can pay via Capricorn with no additional fees.
“The MTA is very helpful, in more ways than one. They ensure we’re doing right by our employees and clients and are always available to offer advice.”
– Ralph Scutella Shannahan Crash Repairs
Members have access to our expert Workplace Relations Team
Unlike impersonal call centres, our local Workplace Relations team provides an industry specific approach, ensuring a tailored, dependable service aligned with your unique requirements.
* Membership fees vary depending on the size of your business. Contact mta@mtasant.com.au or 8291 2000 for a quote.
** MTA represents its members in unfair dismissal and general protections claims up to the conciliation stage where the
are
Business Partners
The MTA’s business partners provide exclusive discounts and benefits to our members.
Commonwealth Bank – 13 22 21
Unlock preferential rates on merchant fees, plus special access to a suite of business products and services tailored for growth and efficiency.
“ I’ve saved more money through MTA’s business partners than the cost of my membership.”
Boost workplace wellbeing with affordable, seasonal rates on Employee Assistance and Counselling Services for you and your team.
Bunnings Warehouse Bunnings Trade – 134 872
Access exclusive perks by joining or linking your existing Bunnings Trade PowerPass account, bringing more value and convenience to your business essentials.
Officeworks officeworks.com.au/campaings/mtasa
Enjoy exclusive savings and pricing benefits with a 30-day Officeworks Business Account—made for members looking to streamline their office needs.
Enjoy better energy pricing with Zembl, an energy price comparator that takes care of all the homework, legwork, and paperwork for MTA members. Just contact Zembl for a comparison and start saving.
Join Australasia’s largest automotive cooperative! Gain access to everything from quality parts and diagnostics to finance solutions and business protection, all designed to support your success.
Lane Printing – 8179 9900 orders.mta@laneprint.com.au
Save 20% on all print products (excludes other offers) and bring professional quality to your branding materials.
South Australian Business Chamber, Migration Services – 8300 0093
Receive exclusive rates for migration services. If you are considering employing overseas workers, start your journey with South Australian Business Chamber.
St John’s Ambulance – 1300 78 5646 stjohnsa.com.au
Prioritise safety with discounted first aid training, 15% off first aid kits, plus restocking and defibrillator saver bundles.
CareSuper – 1800 005 166 caresuper.com.au
Tap into expert superannuation support with dedicated advisers to help you and your team stay compliant and well-informed. Simplify employee contributions with our secure clearing house—making super hassle-free!
“We currently employ MTA apprentices and have had a strong relationship with the MTA for many years. When we heard about their EV Ready program, we wanted to get involved immediately. Our EV Ready certification is already bringing more repair opportunities in the electric repair market and the training and education we received from the MTA was outstanding.”
– Scott Corrie - General Manager at Port Adelaide Collision Repair Centre
EV Ready Program for MTA members
Prepare your business for success with the MTA EV Ready Program.
Designed to empower your business and attract new customers, this program signifies your ability to service and repair hybrid and battery electric vehicles.
Joining the MTA EV Ready Program means more than just accreditation; it’s a smart business move to showcase your commitment to innovation, safety and customer service.
As an MTA EV Ready business, you gain access to exclusive benefits and support, setting you up for South Australia’s future automotive landscape.
Benefits for your business:
Ensure your technicians receive the latest training on hybrid and battery electric vehicle servicing and safety procedures.
Display the MTA EV Ready sign to show your accreditation and ability to service and repair hybrid and battery electric vehicles.
Access digital images for use on your website, social media and other promotional materials.
Maintain your businesses standards through regular audits and support from the MTA.
Who is eligible to apply?
Applicants must:
Hold an SA MTA membership
Meet the minimum technician prerequisites and/or accredited training requirements
Fulfil the minimum workshop prerequisites and adhere to mandatory safety standards outlined in the Australian Standards (AS5732:2022) Electric Vehicle Operations – Maintenance and Repair.
Your customers are getting EV ready, are you?
Workplace Services
The MTA offers a range of tailored resources, products, and services to support, grow, and protect your automotive business, available to both members and non-members. Our extensive library of industry-specific resources is constantly updated and refined by our expert Workplace Relations team to ensure that you have access to the very latest information.
WR training and upskill courses
The MTA has a highly skilled Workplace Relations team who are specialists in delivering industry-specific and practical Workplace Relations training and upskilling to add immediate value to your business.
Training can also be conducted on site to a group of managers/employees and be tailored to meet individual business requirements. Contact the MTA WR team via wr@mtasant.com.au or 8291 2000 to provide you with a quote. Paying Your Staff Correctly (Non-Accredited)
and Discipline (Non-Accredited)
Use the QR code below to enquire about training sessions with our Workplace Relations team.
Services
The MTA Workplace Relations team offers a wide range of services and expert advice, tailored to your automotive business, saving you both time and money.
Members can access these services at a discounted price.
WHS Compliance Audit
Employment Relations Information System (ERIS)
Emergency Plan and Manifest
IR, HR or Payroll Audit
Products
The MTA stocks a selection of handbooks, manuals, maps and information packages for automotive businesses to purchase.
Members can access these products at a discounted price.
HR and WH&S Manual
Evacuation Map Small Sites
Employee Induction Manual
Evacuation Map Large Sites
Resources
The MTA has developed informative Human Resources, Consumer Law, Work Health and Safety as well as Environmental content to assist businesses to understand these complex areas.
Work Health Safety (WHS)
Consumer Law Resources
Human Resources Environmental Resources
To access these valuable tools, simply scan the QR code below to navigate to the workplace services section of our website and choose the resources you wish to explore. When wanting to access a particular resource, you will be prompted to log in with the email address linked to your MTA membership.
Once logged in, you can continue browsing without ever needing to re-login unless you clear your browser.
If you have any login issues or need assistance, contact our Marketing Department at marketing@mtasant.com.au or call 8291 2000.
Apprentice Employment Services
Hiring, retaining and managing employees has never been more challenging. That’s where MTA’s Apprentice Employment Services steps in, allowing you to enjoy the flexibility and benefits that come with hiring an apprentice without needing to take your focus off core business operations.
7 reasons to hire an apprentice through the MTA
1. We recruit for you
The MTA offers specialised staff to handle shortlisting, interviewing and recruiting apprentices tailored to your business needs. Apprentice Employment Officers then work with you to match them to your business and provide a noobligation trial period.
2. We remove the red-tape
Our dedicated staff handle compliance with wages, payroll tax, super, WorkCover and more - saving you from the responsibility of ensuring all compliance issues are addressed.
3. Flexibility
The MTA offers weekly apprentice intakes for flexible, on-demand placements with no upfront fees. Apprentices can be reallocated at any time and two charge-out options are available: pay only for hours worked or opt for spreading payments over 48 weeks for improved cash flow.
4. Save on start-up costs
At no cost to you, the MTA handles the induction process, ensures apprentices complete basic Knowledge Assessments before starting, and provides them with uniform, PPE and a toolkit upfront.
5. We cover all
training costs
Your business will not need to subsidise training costs and pay award rates for trade school hours - the MTA covers all training costs and wages for trade school hours.
6. Support from a dedicated team
The MTA’s dedicated Apprentice Employment team takes the stress out of performance management and disciplinary matters by providing mentorship and support through regular visits and constant communication with your business and the apprentice.
7. Proven retention rates
The MTA’s Automotive Employment Officers and Mentor provide ongoing support, leading to higher apprenticeship retention and completion rates. Your business has first option to hire your hosted apprentice after completion.
We are very happy with the quality of apprentices that MTA are providing us. They are great young people with bright futures.”
– Nathan McEachern O G Roberts & Co, Mount Gambier SA
Hire an automotive apprentice through the MTA so you can get on with running your workshop.
HIRE AN APPRENTICE
Apprentices available across these trades
Enquire about the trades we host out across metro and regional South Australia.
Light Vehicle / Automotive Electrical Technician
Light Vehicle Mechanical Technician
Automotive Refinishing Technician
Automotive Electrician
Heavy Vehicle / Automotive Electrical Technician
Heavy Commercial Mechanical Technician
Automotive Body Repair Technician
Mobile Plant Technician
Training is conducted in person at the MTA’s Training and Employment Centre in Royal Park (Adelaide), Cleve and Bordertown.
*Training for these apprenticeships are delivered by an external RTO.
Agricultural Heavy Vehicle Technician
Automotive Parts Interpreter
Marine Mechanical Technology*
AUTOMOTIVE TRAINING
Heavy Commercial Trailer Technician
Motorcycle Mechanical Technology*
Outdoor Power Equipment Technology*
Host a work experience student
Help nurture the next generation of automotive professionals and keep young talent in the trade by hosting an MTA work experience student.
Work experience is a key step in sparking students’ interest in automotive trades. Students aiming to complete a Certificate II in Automotive, while still at school, must undertake work experience and provide proof to enrol in the course. These students play a crucial role in building the next generation of automotive professionals.
Benefits for your business
Hands-On Exposure: Know that you are providing real-world automotive tasks to the next generation.
Recruitment Pipeline: Host work experience students who could become future apprentices or employees.
First Option to Hire: If a student excels and qualifies for an apprenticeship, you get the first opportunity to offer them employment.
Insurance Covered: All work experience placements are fully insured, with coverage provided by either the MTA or the school.
What’s the process?
1. Express your interest
2. Meet the candidate
3. Set the work experience dates
4. Host the work experience student
5. We handle the paperwork
6. Provide student feedback to us
Automotive Apprentice Training
At MTA Training and Employment, we deliver a tailored automotive training experience that offers diverse opportunities for apprentices to continuously update their skills and stay future-ready.
Our commitment to enhancing our blended training model ensures students receive highquality training while also maximizing the time apprentices spend at your workshop.
What sets us apart?
Connected to
industry
MTA Training and Employment’s unique connection to the automotive industry allows us to adapt training and continually respond to the needs of employers. This ensures apprentices are equipped with the skill-sets to excel in a rapidly evolving environment.
Our mission is to protect and grow the automotive retail, service and repair industry in South Australia. This means that the best interests of the automotive industry are at the forefront of all our apprentice training programs. We’re here for industry
MTA Training and Employment is recognised as the automotive skills and training provider of choice by the industry.
“We can always rely on the MTA to provide quality training, reliable apprentices and outstanding support!"
– Ben Neale General Manager at Paradise Mazda
Apprentice learning is powered by our innovative online student learning system - MoTA
Why train with MTA Training and Employment
Apprentice services that are flexible and convenient
One point of contact to answer all your questions
You can enrol your apprentice to start training at any time
MTA do all your apprentice’s scheduling
Receive your apprentice schedules up to a year in advance so you can plan your workforce
Innovative blended training model
We have the perfect mix of learning in the workshop and at trade school
Learning is supported by an easy-to-use online system
Apprentices collect training evidence in line with day-to-day work tasks
Each apprentice has one-on-one access to an MTA Trainer and Career Mentor
Industry leading trainers
Experts in their fields, connected and up-to date with industry
Dedicated to your apprentice
Will visit your workshop regularly
Can be contacted directly
Apprentices have access to state-of-the-art facilities
We have a wide range of innovative equipment and tools
Apprentices train using the latest vehicles and technology
Students are future-ready with our modern EV Training Centre and Air-Conditioning Hub
We have multiple training locations – Royal Park, Cleve and Bordertown
Interactive and up-to-date courses
First in SA to offer Dual Trade Apprenticeships
Simple, interactive and up-to-date training material
Students can access their learning material online - anywhere, at anytime
Electric Vehicle and Hybrid Safety courses are standard across relevant qualifications
Air-conditioning units are included with most qualifications
Light Vehicle Mechanical Technician
AUR30620 Certificate III in Light Vehicle Mechanical Technology
Automotive Refinishing Technician
AUR32420 Certificate III in Automotive Refinishing Technology
Heavy Commercial Mechanical Technician
AUR31120 Certificate III in Heavy Commercial Vehicle Mechanical Technology
Agricultural Heavy Vehicle Technician
AUR30420 Certificate III in Agricultural Mechanical Technology
Automotive Electrician
AUR30320 Certificate III in Automotive Electrical Technology
Mobile Plant Diesel Technician
AUR31220 Certificate III in Mobile Plant Technology
Automotive Body Repair Technician
AUR32120 Certificate III in Automotive Body Repair Technology
Heavy Commercial Trailer Technician
AUR31820 Certificate III in Heavy Commercial Trailer Technology
Automotive Parts Interpreter
AUR31020 Certificate III in Automotive Sales
Apprentice Mentoring Program
The MTA offers a FREE mentorship program designed to support all apprentices employed by or training with the MTA.
With over 800 apprentices enrolled into the program and a 98% retention rate, the program has become a vital part of sustaining South Australia’s automotive workforce.
What’s in the program?
Offers guidance on balancing work, study and personal life
Helps apprentices overcome challenges that could impact their training journey
Provides personalised support, career advice and mental health resources
Includes regular check-ins every 16 weeks to assess progress and address any issues
Our dedicated mentor, Ben Monro, draws on his extensive experience in the trade to provide this program.
“I don’t know what I would have done without the support of a mentor helping me navigate the struggles I faced in the trade!"
– Eden Sullivan a first-year apprentice, highlighting the program’s impact
Ben Monro, MTA Automotive Careers Mentor
bmonro@mtasant.com.au
8241 0522 or 0411 802 220
Automotive Upskill Courses
In today’s environment your business and employees need to meet a range of demands and upskilling your workforce is critical to this.
MTA Training and Employment delivers nationally recognised and accredited training for qualified automotive technicians and students wanting to upskill.
Keep your team at the forefront
Enquire about the upskill courses we offer across our Royal Park, Cleve and Bordertown training centres.
Ensure your business and team is equipped to be more efficient, boosting your bottom line and profitability, by expanding on their skills with the MTA’s wide-range of upskilling training courses. MTA delivers training using the latest technology and practices available in the marketplace, and our trainers have extensive and current industry experience.
For more information: www.mtasant.com.au
mtatraining@mtasant.com.au | 8241 0522
Training is delivered by MTA Training and Employment | RTO Code: 2293
MTA Qualified Technician to Auto Electrician Program
Forklift
MTA Qualified Technician to Electric Vehicle Technician Program
Hybrid and Battery Electric Vehicle
– Depower and Reinitialise
Hybrid and Battery Electric Vehicle – Operations and Servicing
Prepare your business for the future of automotive
Dual Trades
Path 1
You have two qualified technicians – one Automotive Electrician and one Light or Heavy Vehicle Technician.
Path 2
You have only one Light or Heavy Vehicle Technician and no Automotive Electrical Technicians in your business.
Your business is ready to have a dual trade apprentice.
Have you considered hiring a dual trade apprentice through the MTA?
Your business is not quite ready to have a dual trade apprentice, but can be, in as little as six months, by upskilling your existing technicians.
Upskill Your Qualified Technicians
Your business ready to take the next steps towards preparing for the uptake of Electric Vehicles.
Enrol your technicians in our Qualified Technician to Auto Electrician Program.
Prepare for EV Customers
Enrol your technicians in our Qualified Technician to Electric Vehicle Program and get them EV ready in six months.
Promote your business through MTA’s EV Ready Program
MTA Directory
This directory is designed to help you identify the specific team and information you need for any issue or query. If you can’t find what you’re looking for below, please contact us on 8291 2000 and we will put you in touch with the most suitable team member.
Automotive Division Specific Information & meetings
