The Kleek - Issue 3

THE KLEEK

KLEEK

HELLO

by Tina Ockerby, Managing Director

ANOTHER JAMPACKED YEAR FOR KLEEK!

Wow! What a busy year it’s been for Kleek Apprenticeships! It began with the acquisition of BL Hairdressing, and the opening of two new academies in Newcastle upon Tyne and Stocktonon-Tees, and the expansion of our existing academy in Darlington. Our new staff and educators at these academies, and also our Colchester academy that opened in October 2023, quickly embraced the Kleek ethos for delivering high-quality training to the highest standards. It’s been lovely to read and hear the great feedback we’ve received from new salons and apprentices who have joined us this year!

In May, we were thrilled to win Best Apprenticeship Programme in Hair and Beauty at the inaugural Apprenticeship Guide Awards 2024. The awards are judged by industry experts from across the apprenticeship sectors, so to be crowned the best training provider in the hair and beauty category was a real accolade for us.

In June, we partnered with Little Lady Locks, the children’s hair loss charity, to give a little back and support their incredible work, by donating every time a Kleek Apprentice achieves a distinction in their EPA. It’s a great cause and our apprentices are delighted that their success spearheads these donations. We hope our relationship will continue for many

years. With our apprentices achieving such a high level of distinctions every month, we hope to donate a tidy sum to the charity each year!

Now, as I write, we are preparing for the launch of our flagship London Academy in Camden Town. It’s always been our plan to open a London base to bring our outstanding apprenticeships to the capital in an academy setting. With plans to open our doors in early January 2025, we’re excited to offer more employers and learners across Greater London the opportunity to experience our training either in work or in the academy. We offer our bespoke insalon work-based learning across England alongside our five other academy bases. So whichever way you work with us and wherever you’re located, you always know that we’re here to support you and deliver the best training to the next generation of hairdressers, barbers and beauty therapists!

Looking ahead to the new year, 2025 marks our 25th Anniversary! We will be celebrating this achievement by continuing to deliver the best-inclass training we are known for and working with incredible salons and learners like you!

THANK YOU FOR BEING A PART OF THE KLEEK STORY! ROLL ON THE NEXT 25 YEARS!

2025 MARKS

25YEARS OF KLEEK

We’re celebrating our 25th year of delivering apprenticeships to the hair and beauty industry throughout 2025, as the year 2000 marked the first year when our first apprenticeship programmes were set in motion.

We’ve come a long way since our foundation as Saks Education in late 1999 when we saw the need for expert work-based training to help the next generation of stylists and beauty therapists succeed in one of the world’s oldest creative industries!

Driven by this philosophy, we’ve achieved so much in these 25 years. In 2006, we received our first Outstanding Ofsted rating, followed by another one in 2021. We were voted the UK’s No.1 training provider for employer satisfaction by the ESFA (Education Skills Funding Agency) in 2016 and received prestigious awards for Hair and Beauty Apprenticeships Provider of the Year in 2022/23 and Best Apprenticeship Programme in Hair and Beauty in 2024.

We opened academies in Maidstone in 2017 and Darlington in 2020 and expanded further with academies in Colchester in 2023 and Newcastle and Stockton-onTees in early 2024. Soon we will

also have a London base as we open Kleek Academy London in Camden in early 2025.

Tina Ockerby, Managing Director at Kleek Apprenticeships, is understandably proud of everything the company has achieved to date:

“Kleek Apprenticeships’ ethos is all about delivering top quality education to all learners and ensuring employers feel involved and are a big part of the apprentices’ learning journey.

It’s an amazing achievement to have trained well over 8,000 apprentices in over 850 salons in the last 25 years. It’s our learners and their employers that really make Kleek Apprenticeships tick.

The industry has faced numerous challenges over the years, including more recently the impact of the pandemic and the rising cost of living, which have further exacerbated concerns for salon business owners. However, the industry must continue investing in the next generation of

hairdressers, barbers, and beauty therapists to ensure its future success and growth.

At Kleek, we are committed to providing the best training provision to support employers and learners, and to continue to nurture future hair and beauty professionals in the UK. Join us as we embark on the next 25 years!”

The future is bright! Kleek Apprenticeships is leading the way in hair and beauty education. We are not just focusing on the practical delivery but also consulting and advising government and education specialists on the essential standards and qualifications needed for the profession to thrive. Together, we can strengthen the industry at its grassroots level for the benefit of all.

TO HELP US CELEBRATE OUR 25 YEARS, WE’VE CAUGHT UP WITH A COUPLE OF OUR EARLIEST APPRENTICES WHOSE JOURNEYS HAVE COME FULL CIRCLE IN ONE WAY OR ANOTHER BACK TO KLEEK, ALONGSIDE TWO OF OUR CURRENT APPRENTICES AT THE START OF THEIR CAREERS.

JODIE KONYK,

ARTISTIC NAILS AND BEAUTY, HUDDERSFIELD

Jodie started as an apprentice with us and has since built a highly successful career in the beauty industry.

“During my time as one of Kleek Apprenticeships’ early apprentices, I vividly recall the exceptional oneon-one training I received. The accessibility of my tutor for any assistance I required or desired was so helpful. Additionally, I liked the hands-on learning experience and the opportunity to be immersed in my workplace environment.

I actually still use many of the skills I learnt during my apprenticeships today, including some valuable tips I gained from my tutors to aid in treatments and to help remember the theory side of the work.

I started my training [with Saks] when I was only 17. I was based in David Lloyds in Leeds, where I started my training (Level 3 NVQ). I really enjoyed working in the salon because the practical side of learning was the best way for me. I enjoyed learning and working in the place that I would be working after qualifying. It also really helps you to see if the job is right for you!

I gained so much experienced knowledge from my colleagues and tutors, and then later I had the opportunity to buy a successful beauty salon from the owner I was working for at the time in Bradford, when I was just 21.

Being a salon owner and needing staff, I knew it was a good opportunity to take on apprentices. It was also a good way to help the industry develop, by bringing in new therapists and showing them what I had learnt in the now 21 years of owning my salon. Now I have had several staff members on apprenticeships start from school and also experienced staff members booking on extra courses to expand their treatment menu.

I think I’ve helped train around 11 apprentices over the years now!

My advice to all the new starters is always the same: If you put everything in and work hard, you

will succeed and get what you want out of it. It’s hard at times, but when you have all the knowledge and experience available, you will go far!

For me, my proudest achievement to date is owning my own salon at only 21, and the salon is still running today, 21 years later, with some customers who have been with me from day one!

To top things off, I’ve found my way back to where I started! As I was asked to become a governor for Kleek Apprenticeships! This is a real honour as I can represent and support both salon owners and apprentices, having also been a previous apprentice myself.”

TEGAN CHAPMAN, KLEEK ACADEMY, DARLINGTON

Tegan has extensive salon and training experience. After many successful years in salons, she has found her passion in hair education and has returned to where her career began. We couldn’t be happier!

“When I started my apprenticeship, I felt really privileged to work for a high-end salon with great training attached, and the best bit about it was that I was getting paid to learn.

I started as an apprentice when I was 16 years old with Saks Education and qualified at Level 2 within Saks Darlington by the age of 18. This allowed me to progress onto my Level 3 within a new salon at Saks Newcastle. This is where I learnt the most as a Junior Stylist and found my own creative way with my Level 3.

Once fully qualified, I wanted to support the apprentices in the same way I had been via in-salon training so I quickly became a trainer in the salon. I also progressed onto a colour specialist degree with L’Oreal which extended my educational competency with advanced colour process knowledge. All my educators were inspiring, which I think makes learning the best it can be. This inspired me to pursue a career in education.

On completion of my colour specialist degree, I became a Salon Colour Specialist and took on all aspects of creative and corrective work. I then moved closer to home at Saks Bishop Auckland. I was at the salon for 2 years whilst also helping to

train the future generation in-salon.

I enrolled onto a Certificate in Education (CertEd) to allow me to follow my dreams of becoming an educator. I secured an educator position within the Saks Academy Darlington, now Kleek Academy Darlington, as an educator whilst completing my degree.

I worked for 8 years training future hairdressers through private training courses known as Fast Track hair courses. Many of my students are now employers who we work with. I then moved across to Saks Education, now Kleek Apprenticeships to become a work-based educator, covering the North and West Yorkshire areas, supporting learners in their own salon environments to complete Level 2 and Level 3 Hairdressing, Level 2 Barbering and functional skills also.

After 18 years of working in some way shape or form for Saks and never doing any other type of job, I left for a career break for 5 years. But I must say I did miss it!

And I was welcomed back into the fold very quickly – ‘you can take the girl out of hairdressing but once you have the skills and passion, it really

never leaves you!’

I am now back as Senior Academy Manager at Kleek Academy Darlington. I consider it a privilege to be able to apply my years of knowledge and experience once again.

I was asked recently how many apprentices I’ve helped train. It’s hundreds literally! I reckon I have hit the 500 mark now - whether that’s through my in-salon training time, when I taught private courses or as a work-based educator.

The key to a successful apprenticeship is to enjoy it! As you will never get the opportunity to retake that apprenticeship, so learn from your team, ask questions, and shadow them as much as you can. It’s the best way to learn and never forget, that the theory is worth it, as knowledge is power!

Creative flair and having an adaptable and approachable manner are essential for hairdressers but it also helps to enjoy social media! As a great social media presence is key – to building your portfolio and showcasing your salon and your work, and to attracting new and existing customers.”

Learn more about life at Kleek from Izzy Warren, a current Level 3 hairdressing apprentice and Adam Hussain, a current Level 2 Hairdressing apprentice.

IZZY WARREN, CLAIRE FRANCIS HAIR ZONE, WEST MERSEA

THE ADVICE I WOULD GIVE TO ANYONE LOOKING TO GET INVOLVED IN AN APPRENTICESHIP IS TO FOCUS ON THE MOMENT, YOU DON’T HAVE TO ACHIEVE EVERYTHING AT ONCE, TAKE YOUR TIME IT WILL COME AND YOU WILL FLOURISH.

I am 19 years old, and I have been enjoying hairdressing for 3 years now. I don’t know what I would do without it. Three years ago, I was a very shy and unconfident 16-yearold who was too nervous to speak to anyone. Now, my apprenticeship has made me confident, and I love the interaction with clients. I have really found my passion in life.

After leaving school, I pursued a career in hairdressing. I've always been passionate about hairstyling and attended a 5-week taster course at 13, which gave me a glimpse into salon life that I loved.

When I was 15, I started my first job at a salon. I was later offered an apprenticeship, which was my goal. The apprenticeship has provided me with numerous opportunities. I have been able to experience real day-today salon services, observe and learn from my colleagues, and enhance my skills and confidence.

Blondes and bouncy blowdrys are my niche – I could do these every day and they’re the reason I love working with hair so much. I enjoy making clients feel good about themselves and seeing their newfound confidence.

In addition I enjoy using social media – to help me gain so many wonderful clients but also as it allows me to look back at how far I have come and all my hair goal

achievements!

The advice I would give to anyone looking to get involved in an apprenticeship is to focus on the moment, you don’t have to achieve everything at once, take your time it will come and you will flourish. Another helpful idea is to create a mood board with all you wish to accomplish in the next 10 years!

In the future, I would love to become a blonde specialist and also train in hair extensions as this will open up so many more opportunities and add another string to my bow – these aspirations motivate me. Furthermore, my passion is to grow my social media brand, sharing my tips and tricks to assist other new stylists starting out and provide a community for clients and stylists.

My favourite styles and creations are definitely blondes because there is always something to learn and improve upon. I also love trying out new techniques and styles that are ‘trending’ on social media.

As a hairdresser, my end goal is to one day open my own salon and create a luxury space to inspire other hairdressers. My other aspiration would be to create my own education system ‘on blondes’, hair extensions and bouncy blowdrys to inspire others in the industry.

ADAM HUSSAIN, SAKS HAIR WETHERBY

Originally, I wanted to be a surgeon or an architect, but they both required many years at university and I didn’t want to do that. So an apprenticeship appealed to me, and I also wanted a practical vocation. Hairdressing is a skill for life and a skill I can use anywhere in the world plus it won’t be easily overtaken by AI either!

I am really enjoying my apprenticeship. The theory is fun and enjoyable and the educator makes it easy to understand. The practical side of learning to be a hairdresser takes time as you can’t do everything all at once.

I really like that I’m learning whilst getting paid, and I’ll be a qualified hairdresser with lots of skills under my belt. Being an apprentice has helped with my confidence and many other things. The only downside is that you are starting out so you have to be patient to learn from your educator and in the salon.

At the start of the apprenticeship, everything can seem a bit repetitive. But it’s just the beginning and all the amazing hairstylists started where you are and worked their way up to the very top! I think apprentices play a crucial role in ensuring the smooth functioning of a salon, especially when everyone is so busy managing numerous clients and services simultaneously. But soon you will get involved in mastering blowdrys and learning the different cutting techniques. If you show your dedication and passion, it does get noticed! I love receiving feedback from clients and I’ve even had customers come to the academy that have been recommended to ask for me.

When I qualify early next year, I’d like to stay at Saks for a while to get more experience and build my skills. After that, I think I’ll most likely move abroad and start my own salon. The hair

and beauty industry is constantly evolving so wherever I go, I hope to be the best hairdresser I can possibly be. It’s still early days, so I’m still thinking about where my career will take me... I might do a hair extension course, I might specialize in colour and colour corrections, and I might try wig-making. But I know, all I have to do is try!

I REALLY LIKE THAT I’M LEARNING WHILST GETTING PAID, AND I’LL BE A QUALIFIED HAIRDRESSER WITH LOTS OF SKILLS UNDER MY BELT.

GO KLEEK!

BEST APPRENTICESHIP IN HAIR AND BEAUTY 2024

It’s official! Kleek Apprenticeships offer the best apprenticeships in the Hair and Beauty sector.

At the inaugural Apprenticeship Guide Awards ceremony held in Manchester on Friday 10 May, Kleek Apprenticeships were delighted to be named Training Provider of the Year in the category: Best Apprenticeship Programme in Hair and Beauty.

Managed by The Apprenticeship Guide, the definitive resource for apprenticeships since 2006, the awards were judged by an independent panel of experts from across the apprenticeship sectors, including representatives from UCAS, NHS England, AELP and the Gatsby Charitable Foundation.

Kleek’s award is a testament to the excellence of our Ofsted outstanding services and the wonderful team of educators, managers and administrators that make up Kleek Apprenticeships, alongside the amazing apprentices and their salons we support across England.

Tina Ockerby, Managing Director commented, “We are honoured to be delivering our outstanding training to the next generation of hair and beauty professionals. This award is for everyone involved in Kleek Apprenticeships – our apprentices, their salons, our educators and our staff.

We are so proud of our apprentices and their achievements - both as apprentices, and as they forge their career journeys as qualified professionals within the industry. It is a privilege to be at the forefront

of hair and beauty training, offering a gateway to success to all aspiring hairdressers, barbers and beauty therapists.“

Kleek Apprenticeships was also nominated for the overall Training Provider of the Year category amongst an impressive list of multi-

discipline and larger training providers – yet another accolade in itself.

The Apprenticeship Guide Awards celebrate the employers and training providers who enable apprentices to flourish across a wide range of subject categories. They also highlight the diverse and dynamic impact of apprenticeship programmes in shaping skilled professionals across the country.

WE ARE HONOURED TO BE DELIVERING OUR OUTSTANDING TRAINING TO THE NEXT GENERATION OF HAIR AND BEAUTY PROFESSIONALS.

The Apprenticeship Guide currently covers over 600 apprenticeships that are on offer across England. It is revised and updated annually in collaboration with the National Apprenticeship Service and Education and Skills Funding Agency.

Mandy McMullen and Tina Ockerby (right) collecting the award.

HELLO NEWCASTLE, HELLO STOCKTON, SEE YOU SOON LONDON!

In early January, the training provider, BL Hairdressing, became part of Kleek Apprenticeships and we opened up Kleek Academy Newcastle and Kleek Academy Stockton, alongside an expanded Kleek Academy Darlington.

We were delighted to extend our award-winning services to more salons on Tyneside and across Northumberland and the Tees Valley.

The Academies in Newcastle and Stockton were refurbished and rebranded, and salon owners and apprentices from the previous provider have commented on the considerable improvement in the service they are now receiving since their apprentices transferred over to Kleek.

In 2023, we opened our hairdressing Academy in Colchester and with the addition of two further academies, we have consolidated our reach across the North-east region, together with continued growth in Yorkshire and the Northwest, the Midlands, and London and the South East.

This will continue into 2025 as we open a Kleek Academy in Camden, London in early 2025 to further consolidate our growth in Greater London and the Home Counties. We’ll be welcoming new salons to the Kleek family together with their existing and upcoming apprentices.

We look forward to continuing to improve and refine our offering to ensure we maintain our place as the UK’s most trusted specialist hair and beauty training provider.

STOCKTON

LET’S TALK ABOUT OFF THE JOB TRAINING (OTJ)

With Mandy McMullen, Head of Curriculum and Development

As an apprentice, you’ll receive training to help you gain the knowledge, skills and behaviours (KSBs) needed to be competent in your job. This is called OTJ training.

KEY FACTS ABOUT OTJ TRAINING

Your training provider and employer organise your OTJ training. It can take place over:

• one day a week

• multiple part days in a week

All apprentices should do a minimum of six hours of OTJ training a week.

OTJ training should take place during your regular working hours. If it takes place outside of these hours, you must be able to take time off at a later date.

OTJ training can take place in different locations, including your:

• academy

• place of work

• suppliers/manufacturers premises

OTJ training must help you learn new skills directly relevant to the KSBs needed for your apprenticeship.

Your training could include:

• theory sessions

• role playing and simulation exercises

• online learning

• practical training such as shadowing and mentoring

• time spent on writing assignments, completing work packs and projects

Your OTJ training should have been agreed with you during your signup and documented in your training plan.

HOW TO RECORD OTJ TRAINING

You should record all relevant training in your online Kleek VLE training diary/calendar.

Keep a detailed calendar: record dates, times, locations, and details of every training session you have where you learn something new. This will help you stay organised and provide accurate information when needed. Capture key information: for each training session, you may want to note:

• date and time of the session

• name of the trainer/mentor/ organisation

• description of the topics or skills covered

• any tasks completed

• what you’ve learnt

Get feedback: remember to ask your trainers for feedback on your progress. You can gain valuable insights into your strengths, and where you could improve.

Keep communication open: stay in touch with your employer and Kleek Educator. If you have any questions about recording your OTJ training, ask them for help. Recording your OTJ training is important. It shows what you’ve learnt during your apprenticeship and will help with your end point assessment.

CONCERNED ABOUT OTJ TRAINING?

If you’re not receiving the OTJ training agreed upon, talk to your employer about this. Your salon manager should be able to help with any concerns you may have.

You can also talk to your Kleek Educator if your employer is not giving you time to do your OTJ training during regular working hours. They will work with you and your employer to discuss and resolve concerns or complaints.

NAILING IT AT THE

CANNES FILM FESTIVAL

This year one of our lovely salon owners, Julie Lee of The Nail and Beauty Lounge in Poulton-le-Fylde, was invited to attend the Cannes Film Festival with a team of nail technicians.

In addition to running her own salon, Julie has had another career for over seven years as a session manicurist. As a result, she has attended a variety of high-profile events including New York Fashion Week, London Fashion Week, Paris Fashion Week and Haute Couture shows.

This year, her agent invited Julie to lead a team of session manicurists at one of the Festival’s biggest shows. Julie was asked to handpick a team of talented manicurists to join her at a superstar-studded, celebrity-packed fashion show for one of the world’s most luxurious diamond jewellers, and official festival partner, Chopard.

Often Julie reaches out to her manicurist friends from around the world to pull a top-class team together. But this year, she decided to take her own team of specialists from The Nail and Beauty Lounge. They are a talented, hard-working group that she knew would step up to deliver creative

ideas and the highest quality work for some of the world’s best models.

Julie’s team was part of the Neville Hair and Beauty (Belgravia) event team and was based at the Hotel du Cap-Eden-Roc. They provided manicures and pedicures for all the models. The work is very different to a salon, as you must work at speed, use classic techniques and follow strict protocols too.

IT WAS AMAZING –WORKING WITH NEW PEOPLE AND WORKING UNDER PRESSURE IN SUCH A DIFFERENT ENVIRONMENT.

One member of Julie’s incredible team was her apprentice, Ruby Brawn. Ruby was working in the salon towards her Level 2 Beauty Therapy apprenticeship.

Ruby had always loved painting nails when she was little, so a beauty therapy apprenticeship was a great fit for her. It came highly recommended by Julie, as did Kleek Apprenticeships.

She commented, “I was so grateful to be given the opportunity to work at this year’s Cannes Film Festival. It was amazing – working with new people and working under pressure in such a different environment. I would love to be able to work on other shows and fashion weeks in the future.”

Ruby loves going to work as she’s doing what she loves and working with a really supportive team. She qualified in the summer and is now working towards her Level 3 qualification. In five years, she hopes to have completed all her training and to open her own salon. But in the meantime, she’s loving her work alongside everyone at The Nail and Beauty Lounge.

Julie told us, “Ruby worked incredibly hard, and I wouldn’t hesitate to bring her to another event if the opportunity arises. She did a great job and really went above and beyond to deliver high-quality work in the pressured show environment. I would definitely consider taking apprentices with me again, as they can learn so much, and it really shows that there are plenty of opportunities beyond the salon too!”

We can’t wait to hear where you’re headed to next Julie... New York Fashion Week maybe?

WHAT ARE

BRITISH VALUES?

British values represent a term that has been mentioned pretty frequently recently, and it’s something you’ll be hearing a lot more about throughout your apprenticeship studies, but what does it mean?

It refers to the actions of ‘accepting’, ‘respecting’ and ‘tolerating’ others. According to Ofsted, the ‘fundamental British values’ are democracy, the rule of law, individual liberty, mutual respect for and tolerance of those with different faiths and beliefs and for those without faith. Any clearer now? No we weren’t sure either, so let’s break this down...

DEMOCRACY

Definition - A system of government by the whole population or all the eligible members of a state, typically through elected representatives. What does this mean? - This means you have the right to have your say in one way or another in everything that affects your life rather than being dictated to.

THE RULE OF LAW

Definition - The principle that all people and institutions are subject to and accountable to law that is fairly applied and enforced. What does this mean? – Laws are put into place to protect us. For example, there’s laws about maximum number hours you should work, the minimum amount you should be paid and there’s laws in place that protect you from discrimination.

INDIVIDUAL LIBERTY

Definition - The liberty of an individual to exercise freely those rights generally accepted as being outside of governmental control. What does this mean? - This means you can make your own choices and not have someone tell you what to do. Basically, it means no one can force you to do anything and that you have the right to be yourself.

MUTUAL RESPECT FOR AND TOLERANCE OF THOSE WITH DIFFERENT FAITHS AND BELIEFS AND FOR THOSE WITHOUT FAITH

Definition - Regard for or admiration by each of two or more people or groups about the other. What does this mean? – This means people may not agree on everything, but they respect each other’s opinions therefore it not becoming an issue.

BY FOLLOWING AND UNDERSTANDING THESE VALUES WE WILL BE BETTER EQUIPPED TO LIVE OUR LIVES IN AN ACCEPTING, SUPPORTIVE, TOLERANT COMMUNITY.

KEEPING YOURSELF SAFE

THE INTERNET

We use it every day, but sometimes the internet can be a scary place. Many people fall victim of abuse from internet trolls, are conned out of money through hacking scams or are ‘catfished’ by people pretending to be someone else.

CYBERBULLYING

HERE ARE OUR TOP TIPS FOR KEEPING SAFE ONLINE:

1. Never post your personal information online, such as mobile phone numbers, home phone numbers or address, or give your location on any social networking site.

2. Never arrange to meet anyone in person whom you’ve only spoken to over the internet, if someone asks to meet you, tell your parent/guardian right away. Some people may not be who they say they are.

3. Check with your parents before you post pictures of yourself or others online. Do not post inappropriate pictures of anyone; this could get you in trouble with not just them but the police.

4. Never respond to mean or rude texts, messages and emails. Delete any unwanted messages. You may need to delete internet friends who continuously bother you or post things that are not appropriate.

5. NEVER share your password with anyone, including your best friend. The only people who should know your password are your parents/guardian.

6. If you wouldn’t say something to another person’s face, don’t text it or post it online

7. Do not download or install software or anything on your computer or mobile phone before checking with your parents/ guardian.

8. Use the privacy settings on your social network pages to protect your information, so that only people who know, who are your friends, can view the information you post.

9. If anything makes you feel uncomfortable online, while gaming or when using your mobile phone, talk to someone you can trust about it.

During your apprenticeship reviews, your Kleek Educator will ask you if you feel safe, this doesn’t just apply to how you feel at work and in the home. If you feel like you’re suffering any sort of mistreatment or abuse, even if it’s over the internet, speak to your educator.

SPEAK TO YOUR KLEEK EDUCATOR, THEY ARE ALWAYS READY TO SUPPORT YOU.

The terms ‘cyberbullying’ and ‘trolling’ have become increasingly topical in the news in recent years. People can become targets for various reasons, because of their religion, skin colour, weight, disability, or simply for the way they live their lives. Sometimes the abuse can be completely random.

DEFINITIONS

Cyberbullying - General bullying online. Cyberstalking - Persistent unwanted contact from someone.

Trolling - Deliberately being mean, upsetting or shocking someone.

IF YOU ARE BEING BULLIED THERE ARE LOTS OF THINGS YOU CAN DO.

STEPS TO TAKE IMMEDIATELY

• Don’t respond to and don’t forward cyberbullying messages.

• Keep evidence of cyberbullying. Record the dates, times, and descriptions of instances when cyberbullying has occurred. Save and print screenshots, emails, and text messages.

• Block the person who is cyberbullying.

• Report the issue to the social media platform it is occurring on e.g. Facebook.

When cyberbullying involves the following activities, it is considered a crime and should be reported to the police:

• Threats of violence

• Child pornography or sending sexually explicit messages or photos

• Taking a photo or video of someone in a place where he or she would expect privacy

• Stalking and hate crimes

SUPERSTAR APPRENTICE

SHINES AT TRENDVISION AWARD

With over 600 hair stylists across the UK and Ireland competing in this year’s Wella Professional TrendVision Award, the evening showcased the incredible talent, creativity, and skill that defines the hairdressing industry.

WHAT IS THE WELLA TRENDVISION AWARD?

The Wella TrendVision Award is a highly prestigious and thrilling competition in the world of hairdressing. It offers stylists a platform to showcase their creativity and artistry on a national stage, pushing the boundaries of hair design.

IT WAS AN AMAZING EXPERIENCE TO PARTICIPATE IN THE WELLA TRENDVISION COMPETITION WITH SO MANY TALENTED PEOPLE, AND TO WIN AN AWARD WAS BRILLIANT.

Hosted by hairdressing icon Fergal Doyle and TV presenter Laura Whitmore, the 2024 event was a night to remember.

CELEBRATING THE WINS

The evening was particularly special for Kleek Apprenticeships, as we celebrated one of our own: Skye Holford from Regis Hair Salon in Birmingham. Skye, an incredibly talented young stylist, won the coveted Xposure Creative Colour Award, an outstanding achievement at the start of her hairdressing career.

Skye was one of only five overall winners, rising above hundreds of stylists. Her journey to success was a testament to the skill, creativity, and dedication she has demonstrated throughout her apprenticeship. After

collecting her award, Skye expressed her excitement, saying, “It was an amazing experience to participate in the Wella TrendVision competition with so many talented people, and to win an award was brilliant.”

Her educator, Joanne Lindsay, couldn’t have been prouder: “Skye has come out of her shell while doing her Level 3 apprenticeship, and she’s doing amazing. Last night when her name was announced as the winner, I was truly ecstatic—it’s such an amazing feeling to see how far she has come on her journey.”

But Skye wasn’t the only one flying the flag for Kleek Apprenticeships. In the Colour Visionary UK category, Dawid Mielnik from Regis at James Bushell in Harvey Nichols, Manchester, also came away with a win. Dawid, like Skye, trained with Kleek Apprenticeships. Reflecting on his win, Dawid shared, “It was an amazing experience to participate in the Wella TrendVision competition. I felt so inspired by the talent around me. Winning this award means so much, and I can’t wait to further my creativity.”

A TESTAMENT TO KLEEK APPRENTICESHIPS

Skye’s success shines a spotlight not only on her talent but also on the impact of apprenticeships in the hairdressing industry. Apprenticeships like those offered by Kleek allow stylists to grow and develop their skills while working in real-world settings, under the guidance of experienced professionals. As Skye’s story shows, apprenticeships can provide the foundation for a rewarding and creative career.

Joanne, Skye’s educator, reflected on her progress, noting that she has been excelling in her Level 3 apprenticeship and is on track to achieve her qualification ahead of schedule. This growth in her skills and confidence is a perfect example of how effective apprenticeship programmes can be in nurturing the next generation of talent in the hairdressing industry.

ABOVE AND BEYOND

We are excited to see where Skye, along with all our past and present apprentices, will go next. One thing is certain: Kleek Apprenticeships will continue to support the development of talented young stylists like Skye, helping them carve out exciting careers in the world of hairdressing.

For Kleek Apprenticeships, Skye’s win underscores the importance of nurturing new talent in the industry.

As we continue to train the next generation of stylists, we are incredibly proud of the accomplishments of both Skye Holford and Dawid Mielnik, and we look forward to seeing them soar even higher in their careers. The future is filled with promise for these hairdressing superstars, and Kleek Apprenticeships will be cheering them along every step of the way.

Congratulations to all the finalists and winners! Next year it could be you!

KLEEK’S TOP TIPS

FOR EPA SUCCESS

The End Point Assessment – or EPA – is a trades test-style exam, conducted at the end of the apprenticeship. This is a practical assessment completed by an external examiner, with most EPAs now also including a professional discussion and oral questioning.

DID YOU KNOW?

Kleek Apprenticeships has...

had 1078 hair, beauty and barbering apprentices sit an EPA since the introduction of EPAs a 98% first-time pass rate helped 637 Apprentices achieve a merit or distinction in their final EPA 1 2

Here are our Top 5 Tips for EPA success:

PREPARATION IS KEY!

We start preparing you for your EPA from day one! The preparation you do with your Educator, and other Kleek staff, is vital to the success of your EPA and the result you may be awarded.

All apprentices will complete ‘mocks’ for practical tasks, professional discussions and knowledge tests. This is so we can gauge the level you are working at, guide you in what you can do differently to work towards a distinction and ensure the skills you do have will result in at least a pass mark at EPA.

A mock is also a great way of knowing whether you can perform the required skills in a suitable time frame, sticking to the strict EPA rules and guidelines set by the awarding body.

REVISE, REVISE, REVISE

Part of the EPA for hair, beauty and barbering will include knowledge checks in the form of a multiple-choice exam and checks made directly by the examiner. These oral questions, the knowledge test result and the information you give during professional discussions will all contribute towards your ‘understanding’ mark as part of the final EPA.

Revising your knowledge and the types of questions that may be asked (these are included in some of the EPA guides) will help you to achieve the best mark possible.

3 4 5

DON’T FORGET THE FINER DETAILS

EPAs include scores for ways of working and customer service.

Achieving a distinction in both areas will go a long way towards your overall EPA grade. Remember to keep your work areas clean and tidy, give bespoke aftercare advice tailored to your client’s needs and be the most professional stylist/therapist you can be – all these will not go unnoticed!

Offering refreshments and updates on the progress of the services, whilst showing off your friendly conversational skills will all help towards this. Remember... although this is an exam, your client is not expected to sit in silence while you are carrying out your treatments and services.

UNDERSTAND WHAT EXAMINERS ARE

LOOKING FOR

You will have access to EPA guides (both Kleek and VTCT guides) that will explain the criteria that you must meet to demonstrate that you are working towards a pass or distinction level.

Read and understand the difference between these grades and pick your Educator’s brains on what has worked well for past apprentices, resulting in them being awarded a distinction.

It is possible for two apprentices to complete exactly the same services on their models with one achieving a pass overall and one achieving a distinction. The examiner will be looking at how confident you are when carrying out your work and not just your ability to technically perform one skill as well or better than the next apprentice.

Offer bespoke, personalised services, show precision and attention to detail and demonstrate critical thinking skills. All will help towards your overall grade.

IT’S YOUR TIME TO SHINE!

Relax! Breathe! And do your thing! You have been working towards this moment for a long time, so it is important to try your hardest and show off your best skills on the day.

Have everything you need – products, tools, equipment, photo ID and declaration forms – set out and ready to go prior to the examiner arriving.

Practising the EPA skills and services you will be showcasing multiple times will help you perform to the best of your ability on the day. Do not try anything new or unpractised!

Finally, having a back-up model will also ensure EPA success if your planned model in unable to make it due to an emergency.

EPA DISTINCTIONS AND LITTLE LADY LOCKS

So many apprentices have been awarded EPA distinctions, with lots also achieving full marks and becoming a member of our prestigious 100 Club. So here at Kleek, we believe this accomplishment deserves recognition!

We have therefore teamed up with Little Lady Locks, who provide handmade wigs to children who have suffered hair loss. Every time one of our apprentices is awarded an EPA distinction, we make a donation to the Little Lady Locks charity to support the fabulous work that they are doing. Each apprentice also receives a special certificate to celebrate this achievement!

A WORLD OF CREATIVE CAREER OPPORTUNITIES

Where will your Hair or Beauty qualification take you?

A BUSINESS OWNER A COLOUR TECHNICIAN

Own your own salon and be your own boss. Average salaries for a salon owner vary widely depending on your location and clientele but you could be earning £60,000 or more per year.

If you love the science and creativity of colouring hair, turn it into your speciality and earn up to £40,000 per year.

Utilise your artistic skills and specialise in wedding make-up, special effects, make-up for TV, Film, Stage or the Fashion industry.

A CRUISE SHIP STYLIST

Specialise in afro and textured hair using braiding, plaiting, twisting and corn-rowing techniques as well as smoothing and blowdrying expertise to work on all hair types in a salon or creative media setting

Work with a diverse range of clients while visiting some of the world’s most inviting locations can earn you up to £40,000 per year.

A SESSION STYLIST

Photo shoots, fashion shows and editorials provide an exciting route to work with new people and in new places every time and get paid up to £500 per hour!

MASSAGE THERAPIST

Practise in massage therapies using a variety of techniques in a flexible career in a boutique hotel, hotel spa chain or independent salon or a freelancer from home or mobile.

AN EDUCATOR

Train the next generation, pass on your skills and help develop new apprentices and earn anywhere from £25,000 to £40,000 doing what you love!

RETAIL SALES CONSULTANT

Use your knowledge and expertise in the retail world, and work with some of the leading beauty brands in their retail stores or department store outlets.

A TV, FILM OR MUSIC STYLIST

Work in these exciting industries with the latest celebrities and future superstars.

Entry-level positions start at around £18,000 to £30,000 per year, while experienced stylists can earn a whole lot more.

BRAND REPRESENTATIVE

Work with some of the best hair and beauty brands to promote and develop their products for both salons and customers. Use your expert knowledge in the commercial world.

Take your expertise to the next level as an Artistic Director for a leading high street salon chain or fashion/media outlet.

RISING STAR

Wow! Jess has certainly packed a lot into her hairdressing career to date. We spoke with her about her journey as an apprentice and her future plans.

Kleek: Hi Jess, so tell us a little about your journey into hairdressing?

Jess: I’d always wanted to be a hairdresser. It was the only thing I ever wanted to do. I was meant to be going to Middlesbrough College, but I met my actual boss Kelly Rowney on holiday in Tenerife and we got chatting. She explained that an apprenticeship was the best way to train to be a hairdresser as it would make me much more employable. I ended up going for a trial day at her salon, and despite not having had an apprentice for ages, when the time was right, I became her salon’s apprentice!

Kleek: What do you love most about the hairdressing industry?

Jess: Everything! I love the creativity and the fact that it’s changing all the time, with new styles and trends, and new takes on the classics too.

I work at Tate Hair in Stainton, and I’ve been able to assist Kelly on photoshoots for the British Hair Awards and on stage at events. I really enjoy working in the salon and providing services to all my clients, but I’ve also been doing a lot outside of the salon too.

I’ve been really lucky to be a member of the Fellowship for British Hairdressing’s ClubStar Art Team 23/24. It’s a mentoring programme for under 25s that’s designed to help develop artistic talent. I saw the competition advertised on social media and so entered and amazingly got a place on the team!

I’ve attended events with the team in salons across the country and learnt new skills in each session that I wouldn’t normally learn at work in the salon.

These have included:

• A wig-making and photoshoot day with Josh and Sophie-Rose Goldsworthy in Swindon

• Learning the origins and techniques of a Wolf Cut from Simon Tuckwell, at Tuckwell & Co in Nottingham

• Learning all about textured hair, techniques and cutting AfroCaribbean curly and coiled hair with Olivia Brady, Creative Director at Honeycomb Hair Doncaster

• Styling and shooting a collection with Marlon Hawkins, Artistic Director at Brooks & Brooks in London

• Discovering more about avantgarde hair creations using hair sheets from hair extensions and scalp pigmentation specialist, Emma Holt

We also attended national hairdressing events. I got involved on the Stage at Haircon in Manchester

JESS DENNIS, LEVEL 3 HAIRDRESSING APPRENTICE, TATE HAIR

in June, when we showed a collection and I did some hairstyling on stage. I feel like I’ve been able to try so many things and I’ve gained so many skills to allow me to grow and develop as a hairdresser. It’s been so exciting!

Kleek: Do you have any advice for someone considering hairdressing as a career?

Jess: Do it! And/or push yourself! Enter Kleek and national competitions. Just have a go at everything, as that way you can open all kinds of opportunities! And just keep on learning too. They say the best hairdressers never stop learning, so that’s what I intend to do, and you should too! Also be active on social media like Instagram – not just to get noticed, but to attract new clients as well.

Kleek: What are you most proud of to date?

Jess: Well, in addition to being part of ClubStar, I was thrilled to win Apprentice of the Year – County Durham at the Salon Awards in 2023 and in 2024, and to get to the final of the L’Oreal Colour Trophy Star Award this year (see entry opposite).

I’m also so grateful and happy to be part of such a great salon as Tate Hair and to work with such amazing colleagues. My boss, Kelly, has got to the finals at the British Hairdressing Awards in 2023 and 2024, and I was honoured to assist her with some of her shortlisted looks.

Kleek: Do you have any future hopes or plans?

Jess: I love building up my clientele and helping to make our salon such a great place to visit! I would never want to not work in a salon. I think working in a salon helps you to keep up to date with the trends, and ensure I don’t get stuck in old ways but keep on developing my skills!

But I would definitely like to do more session styling as it was fun, and planning and creating different looks for campaigns and shoots.

APPRENTICE COLOUR MAGIC WINS L’OREAL COLOUR TROPHY

Isla McKelvie tells us about winning the L’Oreal Colour Trophy Future Talent Award in 2024, and about her hairdressing life at Saks Hexham.

WHAT INITIALLY SPARKED YOUR INTEREST IN HAIRDRESSING?

I can’t pinpoint exactly when my passion for hairdressing began. I grew up in a family where I was the only one with curly hair, while everyone else had straight hair. No one, not even my hairdresser, knew how to handle my hair when I was younger. As I got older and started caring more about my appearance, I had to spend time researching how to care for my hair, style it, and keep it healthy. This journey ultimately led me to the world of hairdressing.

CAN YOU DESCRIBE WHAT A TYPICAL WORKING WEEK LOOKS LIKE FOR YOU?

Every day, I arrive at the salon early to prepare for the busy day ahead. This involves setting up equipment, sorting laundry and ensuring the salon is all set up. Then I’m greeting clients, managing appointments, processing payments and working with clients to ensure they are happy with their final look. I also collaborate with the stylists to apply color, blow dry, shampoo, and style hair. At the end of the day, I complete tasks and set up the salon for the next busy day.

YOU’VE ONLY BEEN AN APPRENTICE WITH KLEEK SINCE LAST NOVEMBER, BUT WHAT HAS BEEN YOUR PROUDEST MOMENT TO DATE, AND WHY?

I would 100% say winning the L’Oreal Colour Trophy Future Talent Award in July was the proudest moment of my life. It was an amazing experience. I had so much fun being creative and thinking outside the box to create the perfect look. Even at the awards in London, it was such an astounding experience to see all the hard-working hairdressers and their models, and to show everyone my work. My model Chloe has an ethereal aura. This gave me the inspiration to create a clean smooth look for her hair. For the colour, I created a pastel blonde with a touch of pink. I imagined a smooth pastel pink, with a vision to make it shiny and iridescent. My Salon Director, Jess, helped me with the make-up and photography.

SO, ISLA, CAN YOU TELL US SOME OF THE BEST BITS OF BEING AN APPRENTICE AND MAYBE SOME OF THE NOT-SO-GOOD BITS?

The best part of my job as an apprentice is having the opportunity every workday to be creative, meeting new people, and seeing the client’s satisfaction when they see the end result. The challenging part would be the pressure that comes with the job, feeling like you cannot make mistakes and have to stay on top of everything. However, mistakes are okay as that’s how you learn and improve!

IF YOU COULD ONLY CHOOSE ONE THING, WHAT DO YOU LOVE MOST ABOUT YOUR JOB?

I love the creativity. I have the most fun when I get to explore and express my own creativity with clients and projects. The colouring, cutting, and styling within the job brings me joy when I get to be different with it all and produce something innovative.

YOU ALREADY ACHIEVED SO MUCH. WHAT’S NEXT FOR YOU, AND YOUR CAREER ASPIRATIONS?

In the next year, I aim to complete my level 2 and move on to level 3 in hairdressing to enhance my skills and grow my clientele. Ultimately, I envision integrating my creativity into each client’s unique story and owning a vibrant salon that fosters self-expression. I also aim to specialize in working with all types of curly hair too.

IF YOU WERE STARTING YOUR APPRENTICESHIP ALL OVER AGAIN, WHAT ADVICE WOULD YOU GIVE TO YOURSELF?

I would say take every single opportunity you get on your journey and have all the confidence in the world. You will gain so many benefits from taking every offer that comes your way. The confidence will not only help your own appearance but will also help you get along with the clients and everyone else who is a part of your journey.

Pictured right: Isla's winning look

IN THE SPOTLIGHT

WORK-BASED HAIRDRESSING EDUCATORS

We have over 40 educators and counting here at Kleek Apprenticeships covering hairdressing, barbering and beauty therapy. They form a wonderful group of highly experienced and knowledgeable trainers who collectively and individually help make our outstanding training the best in the business.

So we wanted to put some of our educators in the spotlight for a change! This issue, we’ve chatted to two workbased educators, Christina and Anna, to find how they tick – their experience and why they are so passionate about hairdressing education.

Christina McGrane, Regional Educator, North West region

TELL US ALL ABOUT YOURSELF AND YOUR JOURNEY TO BECOMING A KLEEK EDUCATOR.

I started working as a Saturday girl in the salon my Grandma visited when I was 15. As a result, I decided to pursue a career in hairdressing.

I started teaching 20 years ago when I was just 25 years old. After a short stint in a college, I have been teaching apprenticeships for over 19 years now, nine of those with Kleek. During my career, I have worked as an internal verifier and managed a team, but my passion lies with the learners. I want to support and be there to help them grow. I have met learners at age 16 and had the privilege of watching them develop their careers, open salons or become self-employed, and even get married and have children. I have had the joy of teaching their apprentices too! It’s an absolute honour to share in their journeys.

AS ONE OF KLEEK’S EDUCATORS, WHAT MAKES KLEEK APPRENTICESHIPS STAND OUT FROM OTHER TRAINING PROVIDERS?

Kleek Apprenticeships stand out because they only teach hair and beauty. So Kleek fully understands the complexities of the hairdressing industry and what salon businesses and learners need, to be the best.

The flexibility of training and support given to all of our employers is outstanding, which was reflected in our Ofsted inspection.

HOW MANY APPRENTICES HAVE YOU HELPED TO TRAIN TO DATE?

Gosh, I must have taught over 500 apprentices in my career so far.

WHAT ADVICE DO YOU GIVE AN APPRENTICE STARTING OUT TODAY?

My advice would be, to first and foremost build your confidence. If something seems scary and hard, it’s probably worth the learning and the extra effort you put in, as you’ll feel elated when you’ve mastered it! And practice, practice and practice some more. Never be afraid to ask for help, ask questions and always be willing to learn.

WHAT ARE THE TOP 3 CHARACTERISTICS OF A GREAT HAIRDRESSER? Friendly, Confident, Optimistic

WHICH HAIRSTYLES OR TECHNIQUES DO YOU LIKE TEACHING MOST AND WHY?

I like all aspects of hairdressing but I love teaching hair up and styling. I think it is because I love it so much, the learners tend to lean into

it because it’s not permanent, so they can relax a lot more. Crucially, it gives also them a chance to build confidence in their skills and working with people, before they start to do colour and cutting.

WHAT’S YOUR PROUDEST EDUCATOR MOMENT TO DATE?

I can't pick a proudest moment because I'm proud of every learner, every pass, and every distinction that I've witnessed. The determination and strength they show at such a young age, revealing their character and love for the industry, makes me very proud to be part of it all.

Anna Morgan, Educator, South East region

TELL US ALL ABOUT YOURSELF AND YOUR EDUCATOR JOURNEY.

I joined Kleek four years ago to become one of the South Eastern work-based Educators, covering mainly Surrey and Sussex.

I love how varied my role is and love providing individuals with the opportunity to learn and begin such an exciting career in hairdressing and barbering.

I qualified as a Level 2 and Level 3 hairdresser over 10 years ago and worked in salons across Sussex. Alongside being a Stylist, I trained as an assessor and then made the transition into hairdressing education. During this time, I’ve also gained my Level 2 Barbering, IQA and teaching qualifications.

WHAT MAKES KLEEK APPRENTICESHIPS STAND OUT FROM OTHER TRAINING PROVIDERS?

Kleek is well equipped to offer excellent training in hairdressing, beauty and barbering, and also teach important life skills. The organisation, professionalism and apprenticeship delivery are outstanding. I enjoy training my smaller groups and 1 to 1 teaching. It’s great visiting learners in their salons – in their real-life environment - and achieving assessments at work provides an excellent foundation.

HOW MANY APPRENTICES HAVE YOU HELPED TO TRAIN TO DATE?

I don’t know the exact number, but certainly well over 50 so far, and I hope there’ll be many more to come!

KLEEK IS WELL EQUIPPED TO OFFER EXCELLENT TRAINING IN HAIRDRESSING, BEAUTY AND BARBERING, AND ALSO TEACH IMPORTANT LIFE SKILLS.

WHAT ADVICE DO YOU GIVE AN APPRENTICE STARTING OUT TODAY?

To never stop learning. Hairdressing is an evolving craft, and the key to success is to always be open to more and more education. You learn so much from each other within the industry too as a working stylist.

WHAT ARE THE TOP 3 CHARACTERISTICS OF A GREAT HAIRDRESSER?

I’d say 1. Friendly, 2. Confident and 3. Artistic. Combine all three and you have the perfect combination! And you can learn and build on all three, of course too!

WHICH HAIRSTYLES OR TECHNIQUES DO YOU LIKE TEACHING MOST AND WHY?

I love teaching colour theory. There’s so much involved in colouring and lightening hair. It is also such a creative path progression onto Level 3, and mastering the basics fully will stand you in good stead in your career. I also really enjoy sharing hair-up skills and creating a big, bouncy blow dry too.

WHAT’S YOUR PROUDEST EDUCATOR MOMENT TO DATE?

I am so proud when each and every one of my students passes their End Point Assessment. And it’s a bonus if they reach a distinction grade too!

CAREER PERSPECTIVE

BEAUTY BRAND REPRESENTATIVE WITH SIAN STEVENSON

MY APPRENTICESHIP

I did my Level 2 Beauty Therapy apprenticeship with Kleek and Danielle Baker was my educator! Doing my Level 2 allowed me to establish a wealth of core transferable skills including communication, customer service, time management, and the importance of knowing all about the products and services you provide. Danielle was the most amazing and supportive educator! She was there to help me every step of the way, especially when I found some parts of the apprenticeship a bit tough. This all helped to build my confidence. Danielle always believed in my abilities, knew I could complete my qualifications and encouraged my future career goals.

QUALIFIED AND REFINED MY SKILLS

Once I completed my Level 2 beauty apprenticeship, I continued working in Lavender Cove Beauty Salon to develop my skill set, working my way up to a Level 4 skin specialist within this specialist nurseled clinic.

I found a real passion and enthusiasm for the skincare and aesthetics industry. I was really inspired and intrigued to find out more about the industry and the opportunities within it too.

A NEW DIRECTION

With determination and a desire to use my passion in new ways, I landed the role of Business Development Manager for iD CLINICA Skincare. iD CLINICA is a 'Medical Grade cosmeceutical skincare which focuses on anti-ageing, general skin health and appearance' for both men and women. It specialises in dermal fillers, skincare, bio spicule therapy, education, and training.

I play a crucial role in propelling the brand’s growth and enhancing its online presence. Having worked in a beauty salon, I have a distinct advantage in understanding the practical side and what clients want and expect.

PROFESSIONAL DEVELOPMENT

I absolutely love my new role and all the opportunities it now offers me. I have exhibited at Pro Beauty North 2024 in Manchester and CCR London recently and have lots of business development plans ahead. I am also now working to complete my Education and Training course to become a fully qualified educator, teaching aspiring skin practitioners.

I wouldn’t be where I am today, without Kleek Apprenticeships. I am so grateful!

If you’re a beauty therapy apprentice at the moment or thinking about a career in beauty, I’d say be patient in your learning journey and never stop believing in yourself! The opportunities upon completion are endless, you have many options and can find your passion, just like I have!

ALL DOLLED UP FOR NEW OPPORTUNITIES!

Callum Howell is a Level 2 Hairdressing apprentice at Mettyear’s Day Spa and Hair Salon in Herne Bay, Kent.

Callum has been an apprentice for 15 months and hopes to complete his EPA in January to become a fully qualified hair stylist. He struggled with anxiety in school, but his apprenticeship has helped him find his passion and build his confidence, inside and outside the salon.

Callum has always been creative and had an interest in hair and makeup. He’s also always enjoyed musical theatre and was involved in many productions at school, performing on stage and working backstage too. He also studied GCSE Drama, so has a good understanding of theatrical skills, visualisation and teamwork.

He’s now using his newly acquired hairdressing skills and his self-taught make-up skills to open new doors of opportunity.

Callum decided to get back into musical theatre by joining Theatrecraft, an award-winning amateur dramatic society, also based in Herne Bay.

As a result, Callum was involved in the recent production of Priscilla, Queen of the Desert. It took place in July 2024 at the King’s Hall in Herne Bay. If you don’t know, it tells the story of a glamorous Sydney-based performing trio, who agree to perform a drag show in the remote Australian outback. They travel on their battered old bus, Priscilla, searching for love and friendship and end up finding a lot more.

Callum played the part of Farah, and as well as acting, he also got involved in the development of wigs and make-up for his character, but also others including Shirley.

For Shirley’s hair, Callum cut a mullet wig, and as well as creating his full make-up look, he also helped to polish up other cast members’ makeup to fit their drag queen personas.

“I wanted to get involved because of my interest in hair and make-up, and the production of Priscilla, was the perfect introduction for me. Whilst also working with hair, I also do make-up, so loved to create the looks and took inspiration from RuPaul’s Drag Race and other similar shows.“

“It really opened my eyes and gave me an inkling of what other opportunities exist outside of the salon. I realised I can exploit my skills and interests in new ways. “

“I love working in a salon environment – I love using that creative flair to make clients feel and look great and I love the social side and building trust with my clients and all our customers. But I think in future I’d like to combine the two. Still work in the salon, but also hone my skills to work in television, film or theatre, and help to style the cast for a wide range of productions. In five years, I’d love to have cracked it and be working behind-the-scenes on a Netflix or West End production!”

The Priscilla show got some rave reviews, and the dazzling array of outrageous costumes and looks really put the glitz and glamour into Herne Bay in the summer. Next up for Callum is the annual pantomime, Jack and the Beanstalk, which we’re sure will provide further opportunities for memorable hair and make-up!

PREVENTING

EXTREMISM AND RADICALISATION

You may have heard of the government’s Prevent Duty, which places a responsibility on certain training providers and employers, to give “due regard to the need to prevent people from being drawn into terrorism under Section 26 of the Counter-Terrorism and Security Act 2015*.

WHAT IS THE PREVENT DUTY?

With more reports than ever before in the media of extremism, terrorism and radicalisation, there is an additional threat to young people and vulnerable adults that we all need to be aware of and look for signs of, to ensure the safety of young people and vulnerable adults. Measures to achieve this are outlined in the Prevent Duty.

WHAT IS EXTREMISM?

The government has defined extremism as: "vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs." This also includes calls for the death of members of the British armed forces. There is no catch-all description or a foolproof sign that identifies if someone is susceptible to being radicalised and drawn into extremism. However, there are factors which mean a young person may be more vulnerable to those seeking to radicalise them, including:

• A conviction that their religion or culture is under threat and treated unjustly

• A tendency to look for conspiracy theories and distrust of mainstream media

• The need for identity and belonging

• The need for more excitement and adventure

• Being susceptible to influence by their peers/friends

Identification of concerns might include, although this list is not exhaustive:

• Expression of views which are discriminatory against protected groups or individuals

• Third-party reports of concerns about behaviour e.g. plans to travel abroad or extremist activities

• Evidence of discriminatory treatment of other groups or individuals

• Evidence of bullying behaviour or harassment

• Evidence of non-compliance with the providers' expectations of behaviour

• Possessing and accessing extremist materials

• Evidence of family concern about vulnerability to extremism

• Expression of extremist views including on Facebook

• Use of extremist language

• Threats of violence

Often the trigger for young people to act on their newfound beliefs is contact with individuals, sometimes through the Internet, who will provide encouragement, practical support and even funding for them to leave their families to travel and join the group.

*http://www.legislation.gov.uk/ukpga/2015/6/section/26/enacted

If you have any concerns regarding these issues, contact your Safeguarding Officer at Kleek Apprenticeships.

DESIGNATED SAFEGUARDING OFFICERS

Mandy McMullen 07899 950872

Nicola Aviolet 07703 702146

Mark Grainger 07525 966978

Tina Ockerby 07968 869213

FROM APPRENTICE TO BUSINESS OWNER:

A BEAUTY THERAPIST’S JOURNEY

Gracie Thomas of Gracie Louise Beauty in Tarleton, Preston shares her story.

PUSHING BOUNDARIES

In January 2020, I began my Kleek journey during COVID-19. Despite the challenges, the support I received was amazing. Kleek found ways to work around obstacles, shaping me into the therapist I am today. I’ve set high standards for myself in self-care, presentation and treatment protocol as a positive outcome of learning through the pandemic.

After completing training, I achieved two distinctions in my level 2 and 3. I’ve also completed specialist courses including COMCIT training, microdermabrasion, dermaplaning, Reiki and more. I strive for the best, push myself out of my comfort zone, and now I’m my own boss! It’s not been easy but the knowledge I gained at Kleek has been a huge help.

THE HARDEST PART

Transitioning from being employed to owning my own business was a tough internal battle. Taking the leap was scary, but I’m glad I did it. Every day brings new challenges, but I use them to become a better business owner. The knowledge I gained from my apprenticeship, event planning, and representing brands has boosted my confidence in running my own business.

ADVICE FOR NEW STARTERS

Starting in the hair and beauty industry? Don’t put too much pressure on yourself. Take every opportunity for extra courses and gaining experience. Choose a workplace that suits you. Build relationships with your clients and create a safe space for them to relax and share their stories.

I’m happy for my clients to tell me their troubles or how their child took their first steps or about their latest promotion at work. Relationship building is so important.

SUPPORTED ALL THE WAY

I only have praise for Kleek and my dedicated educator. She has been with me through the good days and the bad days. The support from Kleek such as the zoom sessions, mock EPAs, monthly reviews, was crucial from day one. And they also taught me to always look for ways to improve myself as a therapist and my treatments.

LOVING LIFE

My job defines me as a person. I express myself through my treatments and enjoy trying new things. There’s always something new and different in my job, from treatments to improving techniques. I love meeting new people and learning their stories, understanding different lifestyles and personalities.

APPRENTICESHIPS VALUE

An apprenticeship really is the best option to learn and develop into the best therapist possible. Working in a salon environment and being trained by Kleek and the therapists around you gives you the best grounding of all the different treatments and how best to deliver them.

Apprentices often learn the latest up-and-coming trends, and you are delivering many of the key customerfacing skills around customer service and hygiene. You’re always learning more, and even now I am constantly looking for new ways to train and

to improve myself as a therapist and business owner. I believe that’s from the way that I’ve been trained. I’ve always been pushed to be the best of myself!

EVERY DAY BRINGS NEW CHALLENGES, BUT I USE THEM TO BECOME A BETTER BUSINESS OWNER.

A HEALTHY BALANCED YOU

THE EFFECTS OF ENERGY DRINKS AND TOO MUCH CAFFEINE

Energy drinks are packed with caffeine, which is a stimulant. There’s usually about 80 milligrams (mg) of caffeine in a small 250ml leading brand can – the same as drinking three cans of cola.

Brands such as Red Bull or Monster that contain high levels of caffeine have become increasingly popular over the years, especially with young people.

Young people are particularly susceptible to caffeine which is not good for you in excess. Drink a lot of it, and you can feel very anxious and experience panic attacks. Medical experts suggest young people, or other people sensitive to caffeine should only consume caffeine in moderation.

Higher dosages can lead to:

• Increased blood pressure

• Heart palpitations

• Gastrointestinal disturbance (diarrhoea)

• Increased urination

• Dizziness, irritability, nausea, nervousness, jitters

• Allergic reactions including rashes, hives, itching, difficulty breathing, tightness in the chest, swelling of the (mouth, face, lips, or tongue), diarrhoea, shakiness, trouble sleeping, vomiting

• Headache and severe fatigue from withdrawal

In moderation most people will have no adverse short-term side effects from drinking an energy drink, however, the long-term side effects from consuming energy drinks aren’t fully understood yet. Please think before you drink your next caffeine drink.

LIKE EVERYTHING IN LIFE, ENJOY BUT ONLY IN MODERATION!

SMALL CHANGES

TO HELP YOUR SALON AND THE ENVIRONMENT

Throughout your apprenticeship assessments, you will be expected to make sure you minimise the wastage of products, and also promote environmental and sustainable working practices.

From turning the taps off at the backwash between rinses (which can reduce a salon’s water usage by 50%!) to ensuring used bottles are recycled correctly, or turning off electrical appliances when you’re not using them, environmentally-friendly practices aren’t just good for the green cause but they can also help save your salon money.

You need to be aware of product wastage when mixing colour, only mix a small amount and add more if necessary. Over mixing colour means you’re throwing more away into the water system, which is bad for the environment and also wastes salon profits too.

MINIMIZE WASTE AT THE BACKWASH

• Use refillable containers for products

• Use a dispensing system for shampoo and conditioners

• Only use the amount of shampoo and conditioner needed for the client’s hair length and density

MINIMIZE COLOUR WASTE

• Only mix the correct amount of colour needed

• Take into account the client’s hair length and density when mixing colour

• Use the correct colour mixing ratio using a measuring jug or scales

• Use a colour tube squeezer to ensure all colour is used from the tube

RECYCLING IN THE SALON

• Paper – Most types of paper can be recycled, including newspapers, magazines, envelopes (including those with plastic windows) and junk mail.

• Cardboard – Packaging from stock can be recycled. If your tubes of colour come in boxes, ensure you have a recycling bin in your colour dispensary to allow technicians and assistants to recycle as part of all technical services.

• Glass, Food Tins and Aluminium Cans – Glass jars, bottles, tins and cans should be rinsed and any caps and lids removed. Think how many of these your clients and staff use on a daily basis. Make it easy for staff to recycle – place bins in the areas where client refreshments are prepared as well as in the staff room.

• Plastic – Not all plastic can be recycled, but plastic milk bottles, fizzy drinks bottles, shampoo and conditioner bottles, and cleaning product containers can all be recycled.

APPRENTICE NEWS IN BRIEF

Our current apprentices, educators and ex-apprentices often share all kinds of personal and professional achievements or successes with us, big and small. We share these via social media or our website, but it’s nice to give a shoutout to as many of you as possible!

PHOEBE TAYLOR BY PHOEBE JAYNE, MEDWAY

Having qualified with a distinction in 2023, Phoebe Jayne is now a selfemployed stylist, and came top 10 in Medway and top 20 in the South East for the Best for Blonde category at the Hair and Beauty Awards 2023, and is a finalist in 2024. She is also trained in extensions and has a passion for blonding, check out her Instagram @hairbyphoebejayne. Phoebe wanted to thank Abbey Moss in our Maidstone Academy for giving her such an excellent foundation to build on! Great work guys!

ELLIE GILLIE AND RUBY WATSON, TRANSCEND, HEXHAM

Level 2 hairdressing apprentices, Ellen Gillie and Ruby Watson joined Transcend Hair and Beauty colleagues to swim over two miles of Wansbeck River at Sweethope Lough in Northumberland and helped raise £8,000 for Tynedale Hospice at Home in Hexham - a cause very close to the salon’s heart and the local community. Amazing work team!

ANNA DUMBUYA, REAL COUTURE, NANTWICH

Well done to Anna, who has successfully passed her L1 reading and writing exams after 6 months of one-to-one functional skills sessions. A Level 2 hairdressing apprentice, Anna came to England from the Gambia at the age of 11. Her mum opened a salon, so she has grown up around the industry and is now working as an apprentice with her mum. Despite English being her second language, her achievement is a testament to her hard work and dedication.

KITTY KATANA, WE ARE SALON, RAMSGATE

Congratulations to Kitty Katana for winning the Kleek Competition for a professional photoshoot with Luke Pluckrose, Creative Director at Saks and stylist to the stars, to produce a final image entry for the L’Oreal Colour Trophy Future Talent award. Kitty said, “Thank you so much I had an amazing time being around amazing stylists and creative people... and I’m so glad I could show my art just a little bit. There’s more to come!”

TEGAN DEAN. ALL ABOUT THE FACE, RAINHILL

A shout out to Tegan Dean for not only acing her Level 2 Beauty Therapy apprenticeship with a distinction, but also for crushing a 10K Run in aid of cancer research. Tegan had never run before but was determined to achieve her aim for her Nan and her boyfriend’s younger cousin who has cancer. Go Tegan!

FOOD BANK APPEALS ACROSS

KLEEK ACADEMIES

To help encourage our learners to be active citizens in their local community, all our Kleek academy and work-based staff and clients are supporting a Christmas Appeal to donate non-perishable foods to help local food banks in their area.

CHARITY HEAD SHAVE AT KLEEK ACADEMY STOCKTON

Well done to Kleek Academy Stockton apprentices who were involved in supporting their client, Sarah, who raised £400 for local charity, The Lighthouse Mental Health Drop In Centre, by having all her hair shaved off, and donating her hair to Little Lady Locks too. Amazing effort Sarah!

APPRENTICE SUCCESS DRIVES CHARITY DONATIONS

Kleek has partnered with Little Lady Locks, the children’s hair loss charity.

Little Lady Locks provides free-ofcharge wigs and hair solutions to under-18s suffering from hair loss due to cancer or other hair conditions in the UK.

We are immensely proud of all our apprentices who train to be hairdressers, barbers or beauty therapists. Many pass their Level 2 or Level 3 EPAs (End Point Assessments) with Distinctions, and we wanted to find a way to mark their achievements positively.

To celebrate, we will donate to Little Lady Locks each time a Kleek Apprentice earns a Distinction.

On average, at least two apprentices achieve a Distinction each week, allowing us to raise

SOPHIA

LAW,

ERIN CLARK AND ALEX RITCHIE, SAKS NORTHALLERTON

Massive respect to Sophia Law, Erin Clark, Alex Ritchie and the Saks Northallerton and Saks HQ trekking team. They hiked 50km along the Cleveland Way in aid of Saks national charity partner, Eve Appeal. Great work all!

significant funds for this important cause.

Tina Ockerby, Managing Director commented, “We’re delighted to have joined forces with Little Lady Locks, a young charity that is doing outstanding life-changing work for the children and young people it supports. Our apprentices will learn more about the charity and the importance of such work within the sector and have the chance to contribute through their individual success."

Each apprentice who earns a Distinction will receive a special donation certificate for their achievement.

THE 100 CLUB

100

In 2024, our apprentices accomplished outstanding success, setting new records for performance. A remarkable ten apprentices achieved a perfect score of 700 out of 700 on their end point assessment.

Our newest members of the 100 club are:

Abigail Silvester Tantrix

Adelaide Osborn Superdrug Meadowhall

Charlieanne Nicholls Cut Above

Charlotte Perkins

Doo Das Hair & Beauty

Demi Miller Stone Hairdressing

Madeline Williams

Raw

Paige Groom Hair at Number 10

Summer Wellings

Blond-e

Ribbon Crockett Raine or Shine

Tiffany Richardson Boniface

This impressive accomplishment not only highlights their hard work and dedication to their apprenticeship but also earns them a spot in our prestigious 100 Club. The 100 Club is a special recognition reserved for only the best, and we are incredibly proud of these apprentices for reaching this significant milestone. Their achievements reflect the high standards of our training programme and the commitment of our apprentices to excel in their chosen careers.

In addition, many of our apprentices gained industry recognition and celebrated wins in prestigious competitions this year, including Wella Professionals TrendVision, L’Oreal Colour Trophy and the Official UK Hair and Beauty Awards.

Did you know as a qualified Kleek apprentice, you will always be a part of the Kleek Apprenticeships family.

You'll also become a lifelong member of our Viva Kleek Club.

Share your career stories, photos and future successes with us all! You could be featured on our website or in this magazine.

KEEP IN TOUCH VIA SOCIAL MEDIA AND BY EMAIL AT PICS@KLEEK.AC.UK

A KLEEK APPRENTICESHIP CAN BE THE START OF AN INCREDIBLE CAREER

Adelaide Osborn

Summer Wellings

Charlotte Perkins

Paige Groom, Hair at Number 10

Tiffany Richardson

Abigail Silvester

Madeline Williams

Demi Miller

Charlieanne Nicholls Ribbon Cockett, Raine or Shine

SOCIAL

STARS

Alex Ritchie at Saks Northallerton

Alisha Oberoi at Boiler House

Amelia Williams at L’Wren

Chloe Platt at Saks Exeter

Ellamae Finn at L&Co

Hattie Ridley at Tonics Hair

Izzy Thompson at Saks Sedbury Hall

Jessica Monaghan at At Sisters

Joseph Merryweather at Chintz Salon

Kajmika Gurung at Equilibrium Clinic

Lily Foster at Contemporary Marske

Megan Sanger at Ellie Fitzgerald

Morgan Brown at The Hairdressers

Olivia Edwardson & Joanna Prudhoe at Lesley Charles Hair

Shannon Skilbeck at Saks Leeds

William Houldsworth at Westwoods Barbershop & Social

CONTACT

Head Office and Kleek Academy Darlington 01325 281295

info@kleekapprenticeships.co.uk

55-59 Duke Street, Darlington DL3 7SD

Kleek Academy Colchester 01206 579949

39a Head Street, Colchester, CO1 1NH

Kleek Academy Maidstone 01622 587512

49 Earl Street, Maidstone ME14 1PD

Kleek Academy Stockton 01642 807890

20 Dovecot Street, Stockton-on-Tees, TS18 1LN

Kleek Academy Newcastle 0191 261 9636

1st Floor, 11 Nelson Street, Newcastle upon Tyne, NE1 5AN (access via Grainger Market)

Useful Websites

www.acas.org.uk

Impartial advice on workplace rights

www.barnardos.org.uk

Protecting & supporting vulnerable children

www.bullying.co.uk

Support for those suffering from bullying

www.childline.org.uk

A counselling service for young people

www.citizensadvice.org.uk

Free advice online

www.cruse.org.uk

Check out www.kleekapprenticeships.co.uk for more information. or follow us on our socials @kleekapprentice

Safeguarding Contacts

Email: safeguarding@kleekapprenticeships.co.uk

Tina Ockerby

Tel: 07968 869213

Email: tina@kleek.ac.uk

Mandy McMullen

Tel: 07899 950872

Email: mandy@kleek.ac.uk

Mark Grainger

Tel: 07525 966978

Email: mark@kleek.ac.uk

Nicola Aviolet

Tel: 07703 702146

Email: nicola@kleek.ac.uk

Free care & bereavement counselling

www.drinkaware.co.uk

Independent alcohol advice

www.familylives.org.uk

Parenting & family support

www.mind.org.uk

Mental health support

www.nhs.uk

Health & wellbeing Advice & tips

kleekapprenticeships.co.uk

www.nspcc.org.uk

Child protection charity

www.samaritans.org

For anyone who needs someone

www.shelter.org.uk

Housing & homelessness advice

www.talktofrank.com

Friendly, confidential drug advice

www.victimsupport.org.uk

Support for victims & witnesses of crime