The Kleek - Issue 2

HAIR & BEAUTY

APPRENTICESHIPS MAGAZINE

ISSUE

THE KLEEK

02

KLEEK SHINES

SUCCESS AT VTCT EXCELLENCE AWARDS

GLAMMED UP

HAIRDRESSING AT GLASTONBURY

KLEEK COLLECTIVE

HELLO COLCHESTER

APPRENTICESHIPS MAGAZINE NEW KLEEK ACADEMY OPENS

COMPETITION WINNERS GET THE PROFESSIONAL BUZZ

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WELCOME TO THE KLEEK 3

Hello from Tina Ockerby

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Introducing Kleek Academy Colchester

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Kleek Shine at VTCT Awards

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Winners Spotlight: Nicola Aviolet

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10 Winners Spotlight: Natasha Bloor 11

Industry Updates with Mandy McMullen

12 Glammed Up at Glastonbury 14 Sustainable Salons 16 Success Stories: Greg Brough 17 Success Stories: Amy Nixon 18 News in Brief

17 19 Learn The Look

20 Apprentice Quick Fire Questions 23 Styling Kleek’s Collective Collection 27 Social Butterfly 28 Career Progression 29 Top Marks for Kleek

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30 Health and Wellbeing 32 Recruiting in 3 Easy Steps 34 Level 3 Advanced Beauty Therapy Apprenticeship 36 The 100 Club 38 Social Stars

20 THE KLEEK

WELCOME

HELLO

by Tina Ockerby, Managing Director

THERE GOES 2023 AND IT CERTAINLY WENT WITH A BANG! 2023 started with the fantastic launch of Kleek Apprenticeships, our new fresh and trendy brand and continued with success after success, making Kleek the go-to choice for people looking to start a career in hair and beauty.

Our achievements were possible thanks to the hard work of our employers and learners, as well as our dedicated Kleek team. We’ve built on the accomplishments of 2022 with great results in our End Point Assessments. (EPA), more apprentices and salons, and multiple awards.

In July 2023, we proudly took home two awards at the VTCT Excellence Awards. Natasha Bloor from Bliss Hair in Nottingham won Apprentice of The Year, and Nicola Aviolet, our National Training Manager, was recognised as Educator of the Year. We also received high praise as a Training Provider of the Year.

In October, we expanded our

APPRENTICESHIPS MAGAZINE

offerings by opening the Kleek Academy in Colchester, Essex, and bringing on new educators to support our apprentices across the UK. But we’re not stopping there.

Looking ahead to 2024, we’re excited about the growth and development for all of us at Kleek Apprenticeships. We’re committed to providing top-notch services and support to our salons and apprentices. We’re also improving our recruitment service to help employers find the right apprentices and introducing new ways for you to connect with us.

With some exciting developments on the horizon, 2024 is shaping up to be even more thrilling than 2023.

Here’s to a fantastic 2024!

WE’RE EXCITED ABOUT THE GROWTH AND DEVELOPMENT FOR ALL OF US AT KLEEK APPRENTICESHIPS

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NEWS

INTRODUCING

KLEEK ACADEMY COLCHESTER

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THE KLEEK

NEWS

In October 2023, the eagerly anticipated Kleek Academy Colchester opened its doors, marking a significant step forward in our journey.

We're thrilled to extend a warm welcome to the salons in and around Colchester and Essex, offering them a fantastic opportunity to support the next generation of talented hairdressers, beauty therapists, and barbers through our Kleek Apprenticeship programmes.

Tina Ockerby, the Managing Director of Kleek Apprenticeships, shared her excitement, saying, "Hello, Colchester! We’re thrilled to be bringing our outstanding services to young people and hair and beauty salons in and around the Colchester area. We hope the local community will join us at the Academy and help all our apprentices on their journey to becoming the next generation of talented hair and beauty professionals."

With the recent opening of the Kleek Academy Colchester, we're strengthening our position as the leading national provider of specialised hair and beauty training in the UK. This move complements our existing academies, bolsters our training offerings in the Southeast of England, and kicks off the next phase of our ongoing development plans.

Tina Ockerby reflected on this expansion, saying, "After our 2023 rebranding and the renewal of our Ofsted Outstanding rating, this expansion is a thrilling development for everyone at Kleek Apprenticeships. It allows us to extend our exceptional, high-quality training to more apprentices and salons across the southeast, nurturing the finest talent in the industry."

As we continue to enhance our award-winning services, we can't wait to share our expertise and experiences with current and future apprentices at the Colchester Academy. Our commitment to involving salon employers in their apprentices' learning journeys remains.

THE FIRST FEW MONTHS Kleek Academy Colchester’s first three months have been incredibly busy and the educators and apprentices are now all settled in and delivering great results to customers from around the Colchester area.

A callout for models and an article about the new academy in the local Colchester Gazette led to an influx of interest and new clients. As the academy beds in, open days and other taster events will be advertised to promote our hair and beauty apprenticeships in the local area, as well as occasional model offers.

Katrina Bickell, the Academy Manager said, “It’s been a really fun and exciting time getting the Academy up and running, and we’re loving being a new and valued addition to the apprenticeship and hair and beauty spaces in the Colchester area. We can’t wait to welcome more apprentices to the Kleek Colchester family!”.

Apprentices at work in Kleek Academy Colchester

START YOUR JOURNEY HERE Our team of experienced educators is ready to welcome apprentices to all our Academy locations.

Here, apprentices don’t just learn; they thrive in a dynamic training environment that seamlessly blends classroom learning with hands-on experience in the salon. We believe in learning by doing, and our live training setup ensures apprentices get the best of both worlds.

If you’re excited to learn more or keep up to date with the latest Kleek developments, apprenticeship news, or industry updates, you have various ways to connect with us.

Stay updated by checking out our website's news section at Kleekapprenticeships.co.uk/news, follow us on your favourite social media platforms @kleekapprentice, or subscribe to our newsletter at kleekapprenticeships.co.uk/signup.

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AWARDS

KLEEK APPRENTICESHIPS

SHINE AT THE VTCT EXCELLENCE AWARDS

Kleek Apprenticeships, the leading trailblazer in the world of vocational hair and beauty training, achieved tremendous success at the prestigious VTCT Excellence Awards 2023!

Out of a staggering 500 applications, Kleek Apprenticeships stood out from the crowd, landing an impressive total of six nominations across seven outstanding categories and three in one category. Talk about making a statement!

Kleek Apprenticeships boasted an amazing team that represented the company at the awards ceremony.

Our finalists included Mandy McMullen, who was nominated for the VTCT Champion award.

Additionally, we had three exceptional apprentices — Natasha Bloor, Maria Snow, and Amy Nixon (check out

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the Rising Star feature on page 17) – vying for the coveted title of Apprentice of the Year.

The ceremony kicked off with a display of videos, featuring each nominee's extraordinary journey and their dreams for the future. The Apprentice of the Year award was the main event, celebrating apprentices who went above and beyond, demonstrated exceptional performance, or created opportunities for themselves.

The competition was fierce, with amazing stories and apprentices on display.

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AWARDS

INDUSTRY RECOGNITION

APPRENTICE OF THE YEAR

EDUCATOR OF THE YEAR

First up was the announcement of the Highly Commended apprentices. And guess what? Kleek's very own Maria Snow of KS Hair Eaglescliffe, received this super commendation, thanks to her incredible path into the industry.

Maria defied expectations, embarking on her apprenticeship as a mature learner, proving that age is just a number when it comes to pursuing your dreams. Her story is a shining example that no matter your stage in life, with dedication and determination, you can forge a new path towards success.

As the anticipation reached its peak, the moment we had all been waiting for arrived — the announcement of the overall winner of Apprentice of the Year. And it was brilliant news to learn that another Kleek Apprentice had clinched the top title!

Natasha Bloor of Bliss Hair Nottingham was born completely deaf but has never allowed anything to stand in her way. With her exceptional communication skills, she has built strong relationships with colleagues and clients alike and has a remarkable story. She has become a true role model for aspiring apprentices everywhere.

Our triumphs didn't stop at the Apprentice of the Year award. Our incredible National Training Manager, Nicola Aviolet, had her work and dedication recognised with the Educator of the Year award.

Nicola's commitment shone through when she provided unwavering support to apprentices facing challenging circumstances together with an unwavering commitment to creating remarkable learning experiences. Nicola highlights the level of support, the quality of resources and the innovative teaching methods that are available to all Kleek apprentices throughout their journeys with us.

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Kleek may not have claimed the top prize in every category but our presence was felt in two other fiercely competitive categories. While Mandy McMullen, our other National Training Manager, was unfortunately beaten to the VTCT Champion by a very worthy winner, Kleek Apprenticeships did receive a highly commended distinction in the Large Training Provider of the Year category, further solidifying our position as a leader in the industry.

Here at Kleek Apprenticeships, we are thrilled that our work has been recognised in such a remarkable way.

We hope the inspiring stories of these outstanding individuals will ignite a spark in others, motivating them to embark on a career in this inclusive and welcoming industry.

So, if you know someone who would flourish within the vibrant, supportive, and empowering environment of a Kleek Apprenticeship, we’re here to guide them every step of the way, helping them transform their dreams into reality and kickstart their professional journey.

Together with our salon employers, we are creating the next generation of exceptional talent in the UK’s hair and beauty industry!

KLEEK APPRENTICESHIPS STOOD OUT FROM THE CROWD, LANDING AN IMPRESSIVE TOTAL OF SIX NOMINATIONS ACROSS SEVEN OUTSTANDING CATEGORIES

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WINNER SPOTLIGHT

AWARDS

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Celebrating Nicola Aviolet – VTCT Excellence Awards Educator of the Year 2023 In this abridged Q&A, Nicola Aviolet walks us through her career trajectory, delves into the significance of her recent award, shares her creative teaching techniques, and imparts her insights into what truly sets an outstanding educator apart.

Could you tell us a little bit about your career and how you’ve reached where you are today?

I started as an Educator 12 years ago and have always been involved in apprenticeships. I am truly passionate about young people having the opportunity to earn while they learn and believe that apprenticeships are the best way to learn such a hands-on skill. There is no better experience in our industry than being involved in it every day and learning from the very people around us that we aspire to be.

After several years of being an educator, I completed my IQA qualification. This then led to supporting the acquisition of another training provider, which became the Kleek Academy, Maidstone. I now manage the team based in our Maidstone Academy, along with the southern team of work-based educators.

Winning the VTCT Excellence Awards Educator of the Year is a tremendous accomplishment. What does this recognition mean to you personally and professionally?

I still can’t actually believe it! I felt honoured to be nominated for this award. Each and every nominee this year was such a worthy winner, so I feel incredibly proud to have come out on top as Educator of the Year.

This award has been celebrated not only for myself but across the entire Kleek Apprenticeships

team to recognise the hard work and dedication of our apprentices and salons. It also highlights how seriously we take our roles in helping to develop the next generation of hairdressers, beauty therapists and barbers, as a leading hair and beauty national training provider.

Your nomination highlighted your commitment to safeguarding.

Could you share more about how you’ve gone above and beyond to safeguard your students?

At Kleek Apprenticeships, keeping our apprentices safe is at the forefront of everything we do. We strive to support our apprentices in many ways, through the information they are taught, the guidance and advice given and through having a committed and dedicated safeguarding team available. For times when learners are unable to seek support from external agencies or waiting times are too long, we provide our apprentices with access to our very own in-house counsellor and can make referrals to them when necessary. Every apprentice is a valued part of the Kleek community and being able to offer them the support we do is a huge indicator of our level of commitment to keeping them safe. The entire Kleek Apprenticeships team are extremely knowledgeable, fully trained and ready to help apprentices at all times.

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AWARDS

You’ve incorporated innovative methods to engage learners facing challenges. Can you elaborate on those methods and their impact?

Over the last couple of years, we have really focussed on developing and building on the range of functional skills resources we already had in place. I developed a new series of 50 videos in maths and English, which had a profound impact on the success of our apprentices across the country. The new resources were tailored to further support learners who had struggled to achieve their maths and English qualifications via traditional methods at school.

This interactive approach, which integrates visual elements with creativity, has assisted many apprentices to successfully achieve their functional skills qualifications.

We also still offer several weekly Zoom sessions to our apprentices.

We believe this approach of offering functional skills support in a variety of ways to suit every learning style is the key to success.

THE ABILITY TO INSPIRE OTHERS IS THE ULTIMATE KEY TO SUCCESS AS AN EDUCATOR.

In your opinion, what qualities define an outstanding educator?

Some key attributes can take educators from zero to hero and become the ultimate outstanding educators to their apprentices and team.

1. The ability to inspire others is the ultimate key to success as an educator. A positive mindset should lead to a positive impact on your apprentices.

2. Hard work and dedication are a must in this industry.

Education is a tough gig, especially following on from the turbulent times of COVID and the limited GCSEs sat during this time.

3. Being adaptable to ever-changing standards and situations that apprentices present is also important. Apprentices are all individuals – what works for one may not work for the next.

4. Being approachable and able to support your apprentices through the many challenges that young people face [today] will ensure you have a positive impact on your apprentice’s lives.

5. Finally, be committed to being the greatest educator you can be. Never stop learning, embrace change and strive for the very best.

This article was taken from an original blog on the VTCT’s website on 17 August 2023. For the complete article visit www.vtct.org.uk/2023/08/31/winner-spotlight-apprentice-of-the-year.

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AWARDS

WINNER SPOTLIGHT Celebrating Natasha Bloor – VTCT Excellence Awards Apprentice of the Year 2023 In this abridged Q&A, Natasha delves into the reasons for starting her apprenticeship, her stand-out moments as an apprentice and what she plans to do next.

How did it feel when you found out you won the VTCT Excellence Awards?

How do you define success as a learner? What inspires you to go above and beyond in your studies?

It felt amazing and it was so exciting to be the winner of Apprentice of the Year. What made it even better was when the song ‘Firework’ by Katy Perry was played when I collected my award. It’s one of my favourite songs as it symbolises not to be afraid of what we have and who we really are but to be proud of it. And that’s why I am so proud of myself for working so hard to receive this award.

Success as a learner for me is the validation and acknowledgement I consistently get from my tutors. The culture at Bliss Nottingham is one of feedback and we have a team Facebook group where we document and share our work. We also have to use social media as a portfolio for our hair work and looking back through this enables me to see how far I have come. This has kept me motivated to achieve my goals to grow in the career path at Bliss. I never stop learning because as hairdressing is part of the fashion industry, it is always changing.

What inspired you to pursue a career in the hair industry?

I have always wanted to be a hairdresser from a young age, and then when I was growing up and first had my hair done, I started to realise I would like to do this as a career. Also, my boss at the salon, Nick Tedd, came to visit my school to give a talk about creativity, art and his hairdressing career. This really inspired me even more as he has hearing loss and uses technology like me. I am now fully qualified and a stylist with my own clients – it’s been fantastic!

Can you tell me the proudest moment as an apprentice?

My proudest moment as an apprentice was when I visited my old school to talk to deaf pupils about my career journey at Bliss and how I got to where I am today. This made me feel so confident as I did this independently, so I truly hope my talk inspired everyone to do the same – to try to do things independently and learn new skills.

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The judges were impressed by your work as not only a learner but also giving back the community. Could you tell us more about this?

I organised and held a workshop with the organisation Deaf-initely Women. It’s a free workshop for deaf, deafblind, and hard-of-hearing women. My focus was [on] how to care for and style your hair to look its best over autumn/winter.

I did a talk and demonstration at Nottinghamshire Deaf Society.

Many deaf women would tell me their experience going to the salon, getting their hair done and their struggles through communication.

I helped them with their hair and recommended haircare to give solutions to their problems. They now attend the salon as my clients because they finally feel like they have what has been missing for

them communication-wise at the hairdressers and I make sure to deliver their dream haircut or colour.

I know a big part of this is because they felt so comfortable and were able to use British Sign Language with me. This also helps to raise the awareness to everyone at the salon.

How is winning the award motivated you to continue your career journey, and what do you hope to achieve?

Winning this award has given me a big boost to my confidence and it really encourages me to do more creative colouring work, which I love!

It makes me feel so accomplished as every day and every client is different.

I hope that I will be able to achieve higher levels of success in the salon using my creativity and to help more deaf people get involved.

Is there anything you’d like to add?

I’d like to say thank you to my teammates. I would not be where I am without their support and I’m very grateful for that! Finally, a massive thank you to my Kleek tutor, Leona [Kear], who nominated me as apprentice of the year!

I HOPE THAT I WILL BE ABLE TO ACHIEVE HIGHER LEVELS OF SUCCESS IN THE SALON USING MY CREATIVITY AND TO HELP MORE DEAF PEOPLE GET INVOLVED.

This article was taken from an original blog on the VTCT’s website on 31 August 2023. For the complete article visit www.vtct.org.uk/2023/08/31/winner-spotlight-apprentice-of-the-year.

THE KLEEK

INDUSTRY UPDATES

By Mandy McMullen, National Training Manager

Who can believe it is 6 years since the new apprentice standards and end point assessments were introduced? We are now at the stage of the hair professional Level 2 being updated, and the Level 3 advanced and creative hair professional due for review, along with the Level 2 beauty standards.

LEVEL 2 HAIR PROFESSIONAL STANDARD UPDATED This marks a massive boost for the sector, raising standards for apprenticeship in the hairdressing and barbering industries.

The original hair professional standard which covered both hairdressing and barbering, as optional pathways, has now been split into two separate apprenticeship standards: • Hairdressing Professional at Level 2 • Barbering Professional at Level 2 The revised standard represents a further raising of the bar from the 2016 standard.

New content to the on-programme knowledge has been included which reflect today’s modern hair salons and barbershops, including Employee Rights and responsibilities, hairdressing/barbershop culture, history, industry codes of conduct, best practice, infection control, ethics, social media, hair types and classification (type 1 straight (Asian hair) to type 4 coily/very curly (afro/ texture), and maintaining the mental health and wellbeing of self and clients.

Whilst the on-programme skills area stays largely unchanged the end point assessment sees the introduction of a 40-question knowledge test, a professional discussion and new model requirements in the practical APPRENTICESHIPS MAGAZINE

assessment including: During the practical assessment, the apprentice will be assessed on the following when performing services on at least two different clients.

Ways of working • follow all health and safety legislation • follow environmental and sustainable working practices Consultation/customer care • a consultation for a colour • an evaluation of the colour service • provide aftercare advice following the colouring service Shampoo/condition • shampoo and condition the hair and scalp selecting the correct products and massage techniques for the hair classification and characteristics Style and dress • styling and finishing hair using a round brush and finger-drying • set and dress the hair • use a minimum of two styling and finishing products Cut and restyle hair (two clients) • restyle hair to create a personalised short or medium (above the shoulder) length haircut, changing the shape, length and style of the hair • a haircut

Use a minimum of six different cutting techniques from the list below when completing the haircuts: • club cutting • precision cutting • scissor over comb • clipper over comb • texturizing • disconnection • layering • razor cutting • graduation • freehand Colouring and lightening hair • complete a colouring and lightening service on one client using a minimum of two products and techniques to change the colour (depth and tone) of the hair • woven highlights using either foils or wraps to the root on a minimum 30% of the hair (this could include a T-section of the head or scattered throughout the hair) using either a high lift colour or lightening product (high lift tint or pre lightener) achieving at least two levels of lift • application of another colouring product either a quasi-permanent, demi-permanent or permanent colour) to change the tone of the hair All L2 hairdressing apprentices enrolled after May 2023 will be sitting the new and improved end point assessment.

KLEEK APPRENTICESHIPS CAN’T WAIT TO HELP YOU ON YOUR JOURNEY AT THE START OF YOUR CAREER IN THIS FABULOUS INDUSTRY! 11

SUCCESS

GETTING

GLAMMED UP AT GLASTONBURY

It used to be that when you thought of Glastonbury Festival, you would think of mud and rain, wellingtons and waterproofs but no more, the festival has gone glam!

IT WAS GREAT FUN AND A GREAT EXPERIENCE

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It now offers a range of camping options and extra facilities that allow you to enjoy the Glastonbury experience in style, and even keep up with the visiting glitterati and VIPs. So while festival-goers may still be camping or glamping, they can now look like they’ve just stepped out of the salon, thanks to the array of popup hair and beauty salons that are now available.

These range from the on-site festival options, where you can get a hair wash for £10 to a creative style and blow-dry for £50 from pop-ups like Blowfest and Vanity Van, to the full-on VIP salon experiences for high-profile clientele that are available in neighbouring glamping sites like Pennard Hill Farm.

A hairdressing qualification gives you the opportunity to travel the world, but also the chance to experience a wide range of interesting and influential events and settings, and Glastonbury is now one such event that you can add to your hairdressing experience wish list – if you’re a festival-lover that is!

We caught up with Kelly Russell of Altea Hair Salon in Menston near Ilkey, who shared her recent experience of working at Pennard Hill Farm during Glastonbury 2023.

Kelly was booked as a hairstylist for Glastonbury through a specialist agency after she spotted a shoutout for hair professionals for a luxury glamping site during the festival. She had heard about Pennard Hill Farm via an industry contact and so was keen to get involved. The Farm is just a short walk from the festival and comprises luxury yurts, lotus belle tents and airstream caravans together with a pop-up bar, massage parlour, hair salon and luxury food options.

The Farm provides accommodation for 200 guests and arranges many of its services in advance for its exclusive visitors. Guests range from celebrities, influencers, and power players, many arriving via the Farm’s helipad, and the venue offers massages, facials, beauty therapy, nail services and hairdressing services in five beautifully designed stations around the farm.

The celebrities and VIP guests, or their assistants arrange their desired requirements in advance by booking services online. Kelly had planned a wide range of options for them to choose from, such as party blow drys, beaded plaits, glitter styles and rainbow colours. She provided photos of all the festival styles she could offer to help them choose and THE KLEEK

NEWS

additional links to her website for more photographs and ideas also.

Everything was booked and paid in advance, so Kelly knew exactly when and what she was doing and could be prepared and organised for the days ahead. Many people would use the salon services twice a day – beginning the day with a blow dry and having a more festival vibe style with glitter and butterfly clips in the evening.

The better weather and the growth of social media have certainly fuelled the interest and popularity in pampering services at Glastonbury.

Festivalgoers, whether celebrities or not, want to look and feel good, so the festival experience has certainly changed from its hippier, ‘what happens in Glasto, stays in Glasto’ APPRENTICESHIPS MAGAZINE

origins. Glastonbury now offers the option for a more pleasurable event whatever the weather.

Working at Glastonbury brings lots of additional benefits too. For Kelly, as part of a luxury service team, she worked with a crew of 20, and they were provided with their own chef and had access to various facilities including a swimming pool.

The team of 20 bonded well and many have made friends for life. It was hard work with long hours, 8.30 am – 7 pm most days, but it was great fun and a great experience – working alongside each other, meeting and styling celebrities and influencers’ hair, being able to enjoy the overall atmosphere, and joining in the festival’s fun and music in the evenings. Whilst Kelly got involved for the experience, the remuneration was good, and Kelly also donated £600 of her fee to charity – something that she regularly does at her salon after special events.

The biggest challenge, apart from the 5.5-hour journey from West Yorkshire to get to Glastonbury in Somerset, was the lack of sleep! But that’s the joy of a festival experience after all! Enjoying the music into the

early hours and the unique ambience you get at such a large and highprofile music festival – where the headliners are global superstars, as much as many of the celebrity visitors and guests.

Kelly enjoyed creating different festival styles, using different techniques, colours and products.

She also knew that the styles needed longevity, as everyone wanted their styled hair to last all day or all night, and to withstand the festival fun – the heat, the dancing, the fun. So Kelly’s top tip is to use lots of extra strong hairspray and a styling product like Matrix Height Rising volumising powder! Also, plaiting is a must, as it’s a great way to create fun styles that last longer whilst imparting a nostalgic nod to the hippy styles of Glastonbury past!

Working at Glastonbury is not for the fainthearted though as it is full-on work and play. But if you love music and being involved in creating festival styles that help get the party started, then a Glastonbury-style event might well be for you! Whether it’s working at the event or enjoying the event with amazing festival hairstyles with your friends and fellow festivalgoers!

With many thanks to Kelly Russell of Altea Hair Salon in Menston, Ilkey, West Yorks www.altea1.co.uk 13

SUSTAINABILITY

TIPS AND TRICKS FOR AN ECO-FRIENDLY HAIR AND BEAUTY SALON

SUSTAINABLE SALON SOLUTIONS In today’s world, environmental sustainability is more important than ever. Businesses across all industries are adopting ecofriendly practices, and hair and beauty salons are no exception.

If you own, manage or work in a salon, you can make a positive impact by embracing green initiatives. This article will provide you with valuable tips and tricks on how to make your hair and beauty salon more environmentally friendly, while also directing you to useful information for further guidance.

SUSTAINABLE PRODUCT SELECTION One of the most significant steps toward creating an eco-friendly salon is choosing sustainable products.

Look for haircare and beauty brands that prioritise organic, cruelty-free, and environmentally conscious ingredients. Many brands now offer eco-friendly packaging options, such as recyclable or refillable containers. Some well-known options include Lush, Neal’s Yard Remedies, and Tropic Skincare. Explore their websites and product lines for ecofriendly choices.

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EFFICIENT LIGHTING AND ENERGY USE Optimise your salon’s lighting by using energy-efficient LED bulbs.

Install motion sensor switches to ensure lights are only on when needed. Additionally, consider using natural light where possible to reduce electricity consumption.

For information on energy-efficient solutions and government incentives visit the Energy Saving Trust (energysavingtrust.org.uk). They provide advice and resources for businesses looking to reduce energy consumption.

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SUSTAINABILITY

WATER CONSERVATION Implement water-saving measures in your salon, such as low-flow taps, showerheads, and toilets. Educate your staff on the importance of conserving water by turning off taps when not in use and avoiding excessive water usage during treatments. The UK Environment Agency (environment-agency. gov.uk) offers guidance on water conservation and compliance with water regulations for businesses.

Check their website for tips and information specific to the UK. RECYCLING AND WASTE REDUCTION Create a recycling program within your salon to minimise waste.

Separate materials like paper, plastic, glass, and aluminium for recycling.

Investigate local recycling guidelines to ensure compliance with your area’s regulations. Additionally, consider working with organisations like Green Salon Collective (greensaloncollective.com) and Recycle My Salon (recyclemysalon. co.uk) who focus on recycling salon waste in the UK. SUSTAINABLE SALON FURNITURE AND FIXTURES When furnishing your salon, choose furniture made from sustainable materials like reclaimed wood or bamboo. Select eco-friendly salon

fixtures, such as countertops made from recycled materials. Look for suppliers that offer sustainable options or consider upcycling existing furniture. Check out companies like REM UK (rem.co.uk) which offers eco-friendly salon furnishings or The British Furniture Confederation (bfc. org.uk) which provides information on sustainable furniture options.

ECO-FRIENDLY SALON CLEANING Switch to eco-friendly cleaning products and methods to maintain a clean and healthy salon environment.

Many green cleaning products are non-toxic, biodegradable, and crueltyfree. Brands like Ecover, Bio-D, and Astonish. You can find these products in local supermarkets or online retailers.

GET CERTIFIED Consider obtaining certification for your eco-friendly salon practices through organisations like the Soil Association (soilassociation.org), which offers organic and sustainable certification programs for businesses in the UK or the Green Salon Collective (greensaloncollective.com).

Transforming your hair and beauty salon into an environmentally friendly establishment not only benefits the planet but also appeals to eco-conscious clients and can save you money in the long run. By implementing the tips and tricks outlined in this article and exploring the suggested resources, you can take significant steps toward a more sustainable and ecofriendly salon, contributing to a brighter future for all.

EDUCATE STAFF AND CLIENTS Educate your team about eco-friendly salon practices and encourage them to adopt sustainable habits in their work routines. Engage with your colleagues and clients by sharing information from organisations like Sustainable Salons UK (sustainablesalons.org.uk) which offer resources and guidance tailored to the salon industry.

SALON RE:SOURCE Salon Re:Source is a fantastic sustainability guide produced by the Anne Veck and Keith Mellen filled with hints, tips and contacts to help your salon become more sustainable. Start to make a difference by reducing your demand for energy by lowering your salon’s energy use and meeting energy needs with renewable sources helping to reduce your own and your clients’ carbon footprints, reducing waste through more efficient systems and by using ethical and sustainable products and packaging whenever possible.

USE THE QR CODE TO DOWNLOAD THE LATEST VERSION OF SALON RE:SOURCE. Copyright: Anne Veck Limited www.annevecjhair.com @SalonReSourceUK

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SUCCESS

HARD WORK PAYS OFF

It’s always a great day at the Kleek when we get our apprentices results through from our friends at City and Guilds and the latest result we received was no different.

The 19th January was the culmination of a year of hard work and determination for Kleek Apprentice Greg Brough who not only passed his Level 2 Barbering Apprenticeship, he passed it with a fantastic Distinction earning glowing reviews from his independent assessor including comments such as “Greg went the extra mile in terms of delivering all services” and “Established a rapport with each client and anticipated their needs throughout the service” Greg’s journey began in the first lockdown period where he started as a “Lockdown Barber” cutting his family’s hair, but he had been bitten by the bug and after the restrictions were lifted, he sought out professional barbers to teach him the skills, knowledge and behaviours to become a qualified barber.

“HUGE CONGRATULATIONS TO GREG AT PRESTON @ POETS BARBERS! ANNA MORGAN KLEEK HAIRDRESSING EDUCATOR

“The lockdown period gave many individuals the opportunity to reassess their lives and careers. As a self-taught “lockdown barber,” I began my journey by cutting my family’s hair in the kitchen with a basic beard trimmer and one guard (I wouldn’t recommend it). However, once the lockdown restrictions lifted, I sought out a professional barber to train me as an apprentice. “ 16

It was at this point that Greg met with Preston Gardiner from Preston at Poets Barber Shop in Brighton and was enrolled on his Hair Professional Standard Barbering Apprenticeship with Kleek Apprenticeships. This gave Greg the direction and structure to gain the skills he was so dedicated to learn.

“Thanks to Kleek Apprenticeships and my educator, Anna, I had a clear and structured path to follow in order to achieve my qualifications.

Kleek played a vital role in my development as a professional and as a person. They provided a supportive environment and showed genuine concern for my wellbeing, which helped to keep me motivated throughout the process. “ However, it takes more than the training provider and in-house trainer to gain the result that Greg achieved and as Anna, his Kleek Educator commented.

“Greg was focused and passionate about barbering throughout his whole apprenticeship. He embraced all the opportunities and challenges along the way, and his hard work and determination has paid off in achieving an excellent Distinction grade in his EPA. Greg always listened to the targets he was set, and collaborated closely with his boss and trainer, Preston,

to learn the knowledge, skills and behaviours to grow into a barbering hair professional. Greg was always focused on achieving his end goal.”

The future is looking bright for Greg with plans for Preston to open a second barbers and Greg to take over the management of the Hove shop.

But both he and Preston are also grateful for the help and support from Anna and Kleek, “Both my boss and I couldn’t have achieved this without the guidance and support provided

by Kleek.”

This sentiment is reciprocated by the team at Kleek. Anna is looking forward to watching the meteoric rise of Greg and supporting the development of the team and business at Preston at Poets with more apprentices in the future.

But we will leave the last word to Greg who has this piece of advice to both barber shop owners and those who are looking to break into the hair and beauty industry.

“I highly recommend Kleek Apprenticeships to anyone looking to acquire valuable, transferable skills. Thanks Kleek!”

THE KLEEK

RISING STAR

SUCCESS

AMY NIXON, LEVEL 3 HAIRDRESSING APPRENTICE, SAKS REDCAR It’s been a great year for Amy, so we caught up with her and asked her some killer questions about her hairdressing journey.

Kleek: So, Amy, tell us about why you got into hairdressing?

Amy: At about 17, I’d dropped out of two different colleges. I couldn’t deal with the paperwork side of education and needed something I could really get my hands on.

It was actually my mum's idea (and she still credits all my success to her fabulous idea!). I’d always thought about being either a therapist or an artist. and I felt that hairdressing combined both of those disciplines into one! However, much to my disappointment, you don’t get your own hair done half as much as you’d think you would!

Kleek: And what’s a working week like for you?

Amy: It’s busy, always busy. I have a really diverse mix of clients from bright white long blondes to rainbowcoloured mullets, so it keeps my days and weeks interesting. In fact, no two days are the same.

Kleek: Have you enjoyed being a Kleek Apprentice? What are/were the best things about being an apprentice for you?

APPRENTICESHIPS MAGAZINE

Amy: The first two years of my apprenticeship were tough - as I was training to be a hairdresser over Zoom calls during the pandemic and had barely any practical experience.

I found the favourite bits of my apprenticeship were working with the clients, who gave me their full trust, despite the fact I was probably a nervous mess just looking at their hair!

Being an apprentice also really boosted my confidence and communication skills, as I was talking to strangers every day. I think I could talk the ears off of anyone now!

Kleek: For someone thinking of starting a Kleek Apprenticeship in 2024, what advice would give them?

Amy: Just go for it... you have nothing to lose!

Kleek Apprenticeships couldn’t have been more supportive to me and have made my Level 3 a super positive experience. Hairdressing is one of those careers that has endless possibilities, and you’ll never know if you don’t try.

Kleek: What do you love most about being a hairdresser, that helps you get up in the morning?

Amy: My team at the salon. The girls I work with are like sisters, I never wake up for work not looking forward to seeing them. We support each other and they’re always there when I’m stressing in the Colour Room over what to use or if I’m having a tough day.

My clients too... they always keep me on my toes and allow me to do what I love, so I’m super grateful for them.

Kleek: You’ve only just started your career in hairdressing, but up to now, what are you most proud of and why?

Amy: I’m super proud of my award nominations. I won two Saks Awards this year – Special Recognition and Colour Award, and I came in the top four for the VTCT Apprentice of the Year Award. It was surreal to be recognised for my work out of so many people.

But for me, the biggest prize is the fact that I get to go to work every day and do what I love.

Kleek: So, where would you like to be in the future? Want to own your own salon? Use your skills in other ways?

Amy: For now, I’m loving running my column in the salon. It’s amazing to be busy day in and day out, when 3 years ago I couldn’t even get a model in for a blow dry!

As for the future, who knows? I have a recurring dream of standing at the side of the Pyramid Stage at Glastonbury, watching a headliner with my work on their head, so fingers crossed, dreams can come true!

Kleek: Thanks for your time, Amy, and congratulations again on all your successes in 2023. We’re looking forward to watching how your career progresses and will definitely keep an eye out for you styling the tresses of the next Taylor Swift or Harry Styles on TV!

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NEWS

IN BRIEF HEALTH AND SAFET Y UPDATE

THE FIRST-EVER REPORT ON ETHNIC MIX WITHIN THE HAIR AND BEAUT Y INDUSTRY

Following a legislation change of the Fire Safety Order 2005 as of the 1st of October 2023, all businesses regardless of their size or number of people working for them are required to carry out a Fire Risk Assessment, and it must be recorded in writing.

The old legislation stated that you only had to record your Fire Risk Assessment if you employed 5 or more staff, were licensed or had an alteration notice in force.

If you need a fire risk assessment template or any advice, don’t hesitate to contact us.

A recent report from the NHBF (National Hair and Beauty Federation) - the first report of its kind to be undertaken in the industry has analysed the trends in the hair and beauty industry by ethnicity across the country, It has found a growth in the number of units in Black, Black British, Caribbean, or African locations from 2,141 in 2017 to 2,340 in 2022. Similarly for Asian or Asian British postcode sectors, numbers have increased from 4,306 in 2017 to 5,471 in 2022. Whilst this is encouraging news, the overall market share has dropped by 1% to 4%.

There were regional variations, with the East Midlands being the most resilient post-pandemic, whilst Greater London locations struggled most.

Market saturation and increased competition for local spending have impacted figures.

Read the full report here: Analysis Of The Trends Within The Hair & Beauty Industry By Ethnicity Across Great Britain, www.nhbf.co.uk/documents/ ethnicity-report.

THE VALUE OF SALON VISITS

TIPPING CHANGES

A 2023 YouGov Survey of 1000 women looked at the social and psychological benefits of a salon visit.

Its findings highlight the importance of hairdresser/client relationships and salon visits for both mental health and wellbeing.

• 72% regard salon visits as a vital opportunity for self-care • 51% share a relationship with their hairdresser as close as that of a friend • 52% value the trust, loyalty and empowerment relationship qualities they share with their hairdresser • 33% said going to a salon made them feel confident in themselves • 70% reported a boost of self-confidence immediately after a trip to a salon.

Tipping Laws changed in 2023 to make tipping fairer to staff. The Employment (Allocation of Tips) Bill requires employers to pass on tips to workers without any deductions.

A statutory code of practice will set out how tips should be distributed to demonstrate fairness and transparency.

Many salons operate individual tipping policies, and given the increase in cashless tipping, many salons, where staff are regularly tipped by clients, are using QR codes leading to individual tipping pages for each stylist. Apps such as EasyTip, Thanku and Urocked allow tips to go directly to the stylist, often with no cost or management required by the salon.

NEW APPRENTICE KIT TOTE BAG COMING SOON

Having researched our kit bags with a sample group of Kleek apprentices and educators, we’re delighted with our new Kleek Apprenticeships Tote Bag, beautifully modelled by Mia Ashmore of Hays Hair. All our apprentices receive a kit back at the start of their apprenticeship full of essential tools and goodies.

COMPETITION TIME We’ve 12 of our exclusive tote bags up for grabs – so if you’d like one too – take a photo of yourself at work or outside your salon, and tag us on Instagram @kleekapprentice #IWantAKleekToteBag #BePartOfTheKleek #Kleekapprenticeships Every month in 2024 1 winner will be drawn at random on the last day of the month and the bag will be sent out to you. No cash alternative and all normal competition T&Cs apply, see kleekapprenticeships.co.uk/tcs.

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THE KLEEK

LEARN

5 STEPS

FOR PERFECT LIPSTICK APPLICATION:

Kleek apprentice Isabel Rose Till from Joannah Owen Beauty & Wellness in Ormskirk, is working towards her Level 2 Diploma for Beauty Professionals and has produced an amazing step-by-step guide on how to get a perfect lipstick look. This is a fantastic guide which could help other apprentices to master this challenging skill.

If any of the products being used, haven’t been brought in by the client, then use a palette to ensure you’re following hygiene practices.

1

2

STEP 1: EXFOLIATION

> Apply a lip primer or prep cream to the lips using a small brush. > This step is essential for ensuring the lipstick adheres well and lasts longer.

> Start by applying an exfoliation cream to the lips. > Gently massage the cream in small, circular motions using an exfoliation brush. > This process helps remove dead skin and chapped lips, creating a smooth canvas for lipstick application. > After exfoliating, use a clean, damp cloth to remove any excess cream.

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STEP 2: PREP & PRIME

STEP 3: LIP LINER

> Choose the correct shade of lip pencil for your clients chosen look.

A colour two shades darker than the lipstick will create a defined and fuller lip.

A colour one shade darker or the same shade as the lipstick will create a softer look. > Carefully outline the lips, following the natural lip shape. > Lip liner helps define the lips and prevents lipstick from bleeding.

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STEP 4: LIPSTICK APPLICATION

> Select the appropriate shade of lipstick for your client’s desired look. > Use a lipstick brush to apply the lipstick evenly to the lips. > Ensure you cover the entire lip area.

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STEP 5: LIP GLOSS > For a fuller and shinier finish, apply lip gloss. > Gently spread the lip gloss over the lipstick using a clean brush. > This final step adds dimension and shine to the overall look.

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SUCCESS

APPRENTICE

QUICKFIRE QUESTIONS

It’s question time for a selection of our wonderful Kleek apprentices. We asked some quickfire questions to discover more about why they wanted to be part of the hair and beauty industry and how they’re enjoying their journey so far!

ISABEL ROSE TILL OF JOANNAH OWEN BEAUT Y AND WELLNESS IN BURSCOUGH, ORMSKIRK .

What initially sparked your interest in beauty therapy?

I was interested in lash extensions at first when I used to go for beauty treatments myself. I loved the atmosphere and how it made me feel after the treatments. So, I wanted to be able to give that feeling to others too.

Describe a typical working week.

I worked Wednesday to Saturday when I first started. I was learning and watching the other therapist and building a relationship with the clients. Now I’ve been at the salon for a year, I have built up my own clientele. I carry out nails, lashes, pedicures, and facials services.

I also have salon jobs to complete in between client appointments, such as cleaning, phoning clients and daily client tasks. I also have my training days when I practise treatments on other members of staff.

What are you most proud of to date, and why?

I am proud that I have managed to build my own clients up, as I found this hard in the beginning as you’re new and still learning. Some clients would rather have their regular therapist.

What are the best bits of being an apprentice? And the not-so-good bits?

The best bit is building relationships within the salon, with staff and clients. I feel that doing an apprenticeship is much better, as I am learning my skills while working in the salon. The experience 20

of being hands-on and working in a salon really helps you to develop your skills. The not-so-good bits... at the beginning, you feel like you’re never going to be as good as the other staff, and your treatment days aren’t as busy.

What advice would you give to someone thinking of starting a Kleek Apprenticeship?

In your spare time, continue to learn and complete tasks, as I have found clients love to have as much information as possible, so a solid foundation in the theory is important.

It’s tough at first as it’s all new but don’t give up as you’ll make it and achieve a professional qualification. And if you’re struggling, talk to your educator as they will support you all the way, and are like a best friend as they will always help you to achieve your goals.

What do you love most about your job?

I love the people. I love meeting my clients and getting to know them. I love how I can make my clients feel after treatments - I feel good when I know they feel good!

What are your career aspirations in the long term?

I want to continue to build my clientele, and to eventually one day own my own business and continue learning new skills, so I can continue to make my clients happy and keep up with the ever-growing beauty industry.

THE KLEEK

SUCCESS

DAWID MIELNIK OF JAMES BUSHELL IN MANCHESTER. What initially sparked your interest in hairdressing?

It was a combination of the creativity and the desire to help people feel confident and beautiful. I’ve always been interested in fashion and art and I felt it provided a perfect blend of both!

What are the best bits of being an apprentice? And the not-so-good bits?

The best part of being an apprentice in hairdressing is the hands-on experience you receive and the opportunity to learn from experienced professionals. On the other side, the challenging aspects included long hours and physically demanding work during the learning process.

What advice would you give to someone thinking of starting a Kleek Apprenticeship?

To anyone considering starting a Kleek Apprenticeship or a similar program, I’d advise them to approach it with a strong work ethic and an open mind. Patience is key. Stay committed to learning, as it’s worth the hard work to achieve your qualification.

What do you love most about your job?

I love the creativity it allows me to express.

Whether it’s creating a new hairstyle or helping a client transform their look, the ability to make people feel good about themselves is incredibly fulfilling.

What are your career aspirations for the future?

Looking ahead, my career aspirations involve continuous growth and development. I took part in Wella Professionals TrendVision this year and was a finalist in the Xposure Creative Colour category, which was a great experience. My next step is to become a senior stylist.

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STAY COMMITTED TO LEARNING

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SUCCESS

TEGAN DEAN OF ALL ABOUT THE FACE IN RAINHILL

What initially sparked your interest in beauty therapy?

I am very interested in the human body and knowing how everything works, but I’m also quite creative, so beauty therapy really appealed to me.

What’s are you most proud of to date and why?

I’m really proud that I am building up a regular clientele for my facials and am getting great feedback too. People even say my facial results are better than Botox or book in before a big event, like a wedding!

What are/were the best bits of being an apprentice? And the not-so-good bits?

The best bit is how much hands-on work you complete and how this experience increases your confidence and your knowledge of the techniques. I can’t think of any not-so-good bits – I really enjoy everything!

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What advice would you give to someone thinking of starting a Kleek Apprenticeship?

Definitely choose a Kleek Apprenticeship – it’s a million per cent better than a college route. You get hands-on training and a superior learning experience.

Everyone’s amazing and extremely helpful, especially my educator Danielle [Barker].

What do you love most about your job?

I love the people I work with – it’s like the most loving caring friendly family place. I also love my clients and building relationships and continuing to learn and develop.

What’s next for you, and your career aspirations?

I’d love to learn all the more advanced therapies including advanced facials, makeup, Botox and fillers, and build my career in the Salon.

THE KLEEK

COLLECTIVE

STYLING KLEEK’S

In August 2023, Kleek Apprenticeships hosted an exciting Hair and Beauty Photographic Competition, which drew enthusiastic participation from apprentices across the Kleek community.

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GETTING CREATIVE

COMPETITION TIME Entrants submitted photographs of their work to the Kleek Apprenticeship Facebook Forum, vying for an exclusive invitation to have their creations captured by a professional photographer and the honour of having their work featured in our new Collective Collection.

The competition attracted some outstanding entries from our apprentices and demonstrated a whole array of different styles and techniques in both hair and beauty disciplines. From impressive colour transformations to exquisite nail artistry, each submission reflected the dedication and creativity of our apprentices. The judging process, which tested the expert eyes of all the judges, was a testament to the exceptional quality of work presented and after thorough evaluation, six outstanding winners were chosen.

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THE KLEEK

GETTING CREATIVE

THE PRIZE WINNERS’ SPECIAL DAY All the winners were invited to visit the Kleek Academy Darlington to deliver a wide range of looks, under the supervision of our educators.

Each winner also received a winner’s certificate and a Kleek tote bag filled with professional tools and goodies.

The Competition photoshoot took place in early October and the Kleek Academy was a hive of activity as all the personnel set up – models, apprentices, educators, photographers, videographer, makeup and nail artists and Kleek support staff.

Mandy McMullen who directed the shoot, explained all the looks and plans for the day and set all the model teams on their creative way. The apprentices gained valuable experience and insight of a photoshoot session, as they followed the results from start to finish, and joined the models in the studio with the professional photographer.

The backstage preparation and transformations were also captured in film and image, and we’re thrilled with the resulting apprentice-styled images.

All the apprentices embraced this extra-curricular opportunity, asking questions and taking an active interest in all areas of their model’s transformations. The resulting images will be used in a wide variety of ways across digital and print and will be adorning the walls of our academies very soon too!

WE HOPE YOU LIKE THEM TOO, AND THANK YOU AND WELL DONE TO EVERYONE INVOLVED!

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GETTING CREATIVE

WITH SPECIAL THANKS TO OUR COLLECTIVE COLLECTION 2024 APPRENTICE STYLISTS: Mia Ashmore, Hays Hair, Anya Collis and Ellie Christey, Jordan Charlotte Hair Lounge, Larissa Farr, Joseph Ferraro Hair and Bradley Varley, Chintz Hair Salon.

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THE KLEEK

LEARN

BECOME A SOCIAL BUTTERFLY

USING SOCIAL MEDIA EFFECTIVELY AS A PROFESSIONAL IN THE HAIR AND BEAUTY INDUSTRY CAN HELP YOU SHOWCASE YOUR SKILLS, CONNECT WITH CLIENTS, AND BUILD YOUR BRAND.

Here are some hints and tips to help you to make the most of social media in this field: CHOOSE THE RIGHT PLATFORMS Focus on platforms that your target audience uses. Instagram, Pinterest, and TikTok are popular choices for visual content in the hair and beauty industry. Facebook is good to connect with customers and promote your workplace.

CREATE A CONSISTENT BRAND IMAGE Use colours, fonts, and styles that reflect your personality and values.

This makes your profile more visually appealing and memorable.

SHOWCASE YOUR WORK Share high-quality photos and videos of your hair and beauty work. Beforeand-after shots are particularly engaging but mix it up so it doesn’t all look the same.

USE HASHTAGS Research relevant hashtags to reach more people. Use a mix of popular and unique hashtags to increase discoverability. Don’t forget to connect to #kleekapprentice if you’re an apprentice or employ an apprentice with Kleek.

ENGAGE WITH YOUR AUDIENCE Respond to comments and messages quickly. Building a relationship with your followers helps grow trust and loyalty.

APPRENTICESHIPS MAGAZINE

POST REGULARLY Consistency is key. Develop a posting schedule and stick to it.

This keeps your audience engaged and aware of your brand.

SHARE EDUCATIONAL CONTENT Create tutorials, tips, and tricks related to hair and beauty. Demonstrating your expertise can position you as an authority in your field. It also makes engaging content.

COLLABORATE WITH INFLUENCERS Partner with influencers in the beauty industry for cross-promotion. Their followers may become your potential clients.

UTILISE STORIES AND LIVE VIDEOS Stories on Instagram and Facebook, as well as live videos, are great for real-time engagement and behindthe-scenes content.

RUN CONTESTS AND GIVEAWAYS Organize contests or giveaways to encourage user-generated content and increase your reach. Ensure that the prizes are relevant to your niche.

SHARE CLIENT TESTIMONIALS Ask satisfied clients for testimonials and share them on your social media platforms. Positive reviews build trust.

Celebrate your success.

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CAREER PROGRESSION

SALON ROLES

SALON OWNER/EMPLOYER Responsible for the overall management and success of the salon.

Their duties encompass a wide range of responsibilities, including overseeing operations and customer service, hiring staff and assessing performance, and making financial decisions.

SALON MANAGER Oversees the daily operations of the salon. Their responsibilities include scheduling appointments, managing staff, inventory control, and ensuring excellent customer service.

ASSISTANT MANAGER Supports the salon manager in various tasks, including staff supervision, inventory management, and customer service.

HAIR STYLISTS

COLOUR TECHNICIAN

Responsible for cutting, styling, and colouring hair according to clients’ preferences. They also provide advice on hair care and recommend suitable products.

Colourists specialise in hair colouring techniques, such as highlights, lowlights, balayage, and full-colour treatments. They help clients choose the right colour and maintain their desired look.

APPRENTICE STYLIST These are entry-level positions where individuals learn from experienced stylists. They assist with various salon tasks, such as washing hair, mixing colour, and keeping the salon clean.

SALON JUNIOR A casual worker who may work one or two days a week, supporting salon staff with housekeeping, customer service and greeting clients.

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THE KLEEK

FEEDBACK

TOP MARKS FROM SALON OWNERS SALON OWNERS OVERWHELMINGLY PLEASED WITH KLEEK APPRENTICESHIPS In a comprehensive study that surveyed 450 salon owners, Kleek Apprenticeships emerged as a standout choice for apprenticeship training.

The survey encompassed various aspects of our apprenticeship program, and the results paint a picture of overwhelming satisfaction and positivity.

Outstanding Satisfaction Levels: The survey reveals that salon owners were highly satisfied with their initial enquiries with Kleek. A staggering 93% of respondents said the way their inquiries were handled was outstanding with none of the respondents having an unsatisfactory experience. This remarkable approval rating underscores the company’s dedication to delivering top-notch customer service right from the outset.

Expert Educators and Training: The success of an apprenticeship programme hinges on the quality of educators and training offered.

Kleek Apprenticeships is proven to be a shining example in this regard.

Over 95% of respondents expressed a satisfaction level of good or above with how educators briefed them on the apprenticeship and its delivery. An equal percentage found themselves pleased with the involvement of educators in developing training plans, including preparations for the end-point assessment. The competence of educators received high marks, with 93% of respondents stating that they were satisfied with the standard of training.

Strong Communication and Progress Tracking: Effective communication and progress tracking are an equally vital cog of the apprenticeship.

Kleek Apprenticeships passed with flying colours in these areas. A majority of respondents (95%) rated Kleek good or outstanding with the communication and updates they received from educators regarding their learners’ progress and any APPRENTICESHIPS MAGAZINE

potential issues and 97% were very satisfied with advice and guidance provided by their educators. Such robust communication contributes to the success of both apprentices and salon owners.

High Recommendation Rate: A fantastic sign of the success of Kleek, the salons who work with us and the apprentices learning through one of our programmes, is the unanimous recommendation from all survey respondents. Every single salon owner would readily recommend Kleek Apprenticeships to other employers, showcasing the high level of confidence and trust that the company has cultivated among its clients.

The positive result of this survey is a resounding testament to the excellence of Kleek Apprenticeships.

With an outstanding approval rating of over 95% in various critical aspects of our services, it is evident that salon owners trust and value the partnership with Kleek Apprenticeships. The strong recommendations from all respondents further solidify the positive image of Kleek Apprenticeships in the industry.

As we continue to grow and excel in providing top-quality training and support, we stand poised to play a pivotal role in shaping the future of apprenticeships in the salon industry.

These results showcase not only our commitment to quality but also the positive impact we are making in the lives of salon owners and their apprentices.

KLEEK SURVEY 2023 95%

93%

Overall Satisfaction of the support and guidance from educators was over 95%

Salon Owners rated Kleek standard of training as Good or outstanding

Initial Contact With Kleek was Outstanding

95% 97%

Every Owner Would Recommend Kleek

100%

Rated overall communication as good or outstanding

9 Out Of 10 Apprentices Recommend Kleek

Kleek Apprentices had high levels of satisfaction across their educational experience leading to a huge 93% of respondents suggesting they would recommend us to a friend for their hair and beauty training!

EVERY SINGLE SALON OWNER WOULD READILY RECOMMEND KLEEK APPRENTICESHIPS TO OTHER EMPLOYERS

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HEALTH

DRUGS AWARENESS FOR HAIR AND BEAUTY APPRENTICES IN THE UK

As aspiring professionals in the hair and beauty industry, you’re on a journey that demands creativity, precision, and a strong commitment to the well-being of your clients. One essential aspect of ensuring your clients’ safety and your own success is being aware of the impact that drugs can have on your industry.

What are the potential risks? How do you recognise the signs of drug use, and what ways are there to address this issue?

UNDERSTANDING THE IMPORTANCE OF DRUGS AWARENESS The hair and beauty industry is a service-oriented field that requires you to build trust with your clients. Being aware of the potential effects of drugs on your clients and colleagues can help you maintain a safe and professional environment. Drugs can impair judgment and coordination, and cause serious health issues, which can affect the quality of services and jeopardise your career.

RECOGNISING THE SIGNS OF DRUG USE Recognising the signs of drug use is a crucial aspect of drugs awareness. Some signs may include: a. Unusual behaviours: Sudden mood swings, irritability, or excessive enthusiasm. b. Physical symptoms: Bloodshot eyes, dilated or constricted pupils, or a noticeable decline in personal hygiene. c. Changes in work performance: Frequent mistakes, a lack of focus, or difficulty in meeting deadlines.

b. Seek assistance: Inform your manager or a higher authority if the issue persists and poses a threat to the salon's safety and reputation. c. Promote a drug-free environment: Encourage your salon or spa to have policies in place to address drug use and promote a culture of wellness.

RESOURCES FOR HELP If you or someone you know is dealing with drug-related issues, there are many accessible resources available on the Kleek Useful Contacts list - https:// kleekapprenticeships.co.uk/usefulcontacts/

T YPES OF DRUGS AND THEIR EFFECTS It is crucial to understand the different types of drugs and their potential effects ADDRESSING THE ISSUE on individuals. While including all drugs If you suspect a colleague or in this article might be a bit too much, client is struggling with drug use, here are some common categories to be it's essential to address the issue aware of: responsibly and compassionately: a. Alcohol: Excessive alcohol a. Start a conversation: Express consumption can lead to impaired your concern and offer support motor skills and decision-making, without judgment. Encourage and it can be harmful when used in a them to seek help. salon or spa setting. b. Cannabis: It may impair judgment and motor skills and could lead to difficulties in maintaining client safety and privacy.

Being aware of drugs and their potential impact is an important part of c. Prescription Medications: Some your apprenticeship training. By recognising the signs of drug use and medications can cause drowsiness addressing the issue with care and compassion, you can contribute to a or dizziness, affecting the quality of safer and more professional work environment. Remember, a supportive and drug-free salon or spa benefits everyone. work and safety in your salon.

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THE KLEEK

HEALTH

MAINTAINING YOUR

MENTAL WELLBEING

Working as an apprentice or employee in the hair and beauty industry is an exciting and rewarding path. But, it’s essential to acknowledge the potential challenges it brings, including those related to mental wellbeing. In this article, we will offer advice tailored to young adults aged 16-18 on how to take care of your mental health while thriving in the world of hair and beauty.

PRIORITISE SELF-CARE Self-care isn’t a luxury; it’s a necessity.

This industry can be demanding, with long hours and high-pressure moments. To safeguard your mental wellbeing, make self-care a part of your daily routine. Taking short breaks, practicing relaxation techniques, and engaging in physical activities can be incredibly helpful.

Don’t forget to get enough rest, eat healthily, and stay active to maintain your wellness.

COMMUNICATE AND SEEK SUPPORT Talking about your concerns and challenges is a sign of strength, not weakness. Reach out to colleagues, mentors, or supervisors when you need to share your feelings or seek advice. Building open lines of communication in your workplace can create a supportive and understanding atmosphere.

Remember that you’re not alone, and seeking support is a healthy way to manage stress.

MASTER TIME MANAGEMENT Balancing work, life, and education can be tricky in this industry. Effective time management and setting clear priorities are key. Learn to set

achievable goals, delegate tasks, and, when necessary, say no. This helps prevent burnout and ensures you have time for relaxation and personal life.

STRESS MANAGEMENT TECHNIQUES Stress is an unavoidable part of the job.

Learn stress management techniques like mindfulness meditation, progressive muscle relaxation, or yoga to help you unwind and refocus. Engaging in This not only protects your mental hobbies and activities outside of work wellbeing but also ensures a healthy can also serve as great stress relievers. work environment.

NEVER STOP LEARNING The hair and beauty industry is always evolving. Staying updated with the latest trends and techniques is vital for your career. But don’t let this pursuit of knowledge become overwhelming. Set realistic learning goals and focus on areas that interest you. Learning should be an exciting journey, not an added stress.

ESTABLISH HEALTHY CLIENT BOUNDARIES Building strong client relationships is essential, but keeping boundaries is equally crucial. Remember that you’re a professional who deserves respect.

Don’t hesitate to assert yourself with challenging or unreasonable clients.

CELEBRATE YOUR ACHIEVEMENTS In the world of hair and beauty, it’s easy to focus on what’s left to learn and improve. Yet, it’s important to acknowledge your accomplishments, whether it’s mastering a new technique, receiving positive client feedback, or hitting career milestones.

Celebrating your successes can boost your confidence and overall mental wellbeing.

While a career in the hair and beauty industry can be incredibly rewarding, supporting your mental wellbeing should always be a priority. Remember that a healthy and balanced mind is the foundation for a successful and fulfilling career in this dynamic industry.

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APPRENTICESHIPS

HOW TO TAKE ON AN APPRENTICE... IT’S AS EASY AS

1,2,3!

Wondering where to start? What do you need to do to find the perfect candidate and gain the best training for your new recruit?

At Kleek Apprenticeships, it really is a straightforward process to take on a new apprentice at your salon. In fact, it’s as easy as 1, 2, 3!

In three simple steps, you can start your apprenticeship journey and gain a new recruit to the team and £1000* for your Salon in the process.

STEP 1: GET READY! DECIDE ON YOUR APPRENTICESHIP NEEDS Firstly, you need to decide on your business requirements. Are you looking for a Level 2 or Level 3 apprentice in Hair, Beauty or Barbering?

For further information on each apprenticeship and the training process, download A Kleek Guide to Apprenticeships for Employers from our website.

Once we know what type of apprentice you’re looking for, we’ll help you to understand what’s involved and advertise your apprenticeship on the government apprenticeship website, getmyfirstjob.com and on our Vacancies pages on kleekapprenticeships.co.uk.

We can also provide additional advice on how to advertise your open role in your local area and send you some Apprentice Vacancy posters to help you promote your specific apprenticeship in your Salon window.

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APPRENTICESHIPS

STEP 2: GET SET! INTERVIEW AND APPOINT We’ll review and quality assess all applicants that come through our portals and send all associated information about these candidates to you. You will then review these applicants and all those who have applied directly for the position. You should interview all suitable applicants and appoint your successful apprentice. An apprenticeship is an agreement between you - the employer, the apprentice and your training provider – Kleek Apprenticeships.

Training is regulated by the government to ensure quality and regulation and is overseen by Ofsted.

Kleek Apprenticeships has been an Ofsted Outstanding provider since 2006.

STEP 3: GO! ENROL YOUR KLEEK APPRENTICE We’ll help you to register your new recruit and provide an apprenticeship agreement that you and your apprentice will sign to confirm how you and the training provider will deliver the apprenticeship to a successful completion. You will need an apprenticeship employer account and we will help you set this up if needed.

We will then appoint your and your apprentice’s Kleek Educator and get your Apprenticeship programme underway.

WE’LL SUPPORT YOU AND YOUR APPRENTICE EVERY STEP OF THE WAY

OTHER KEY THINGS TO KNOW: 1. Your apprentice must have the right to work in the UK. 2. All apprentices who do not achieve grade 4 or above in Maths and English, are required to do functional skills as part of their apprenticeship, and we manage this as part of their training.

3. They will be expected to work at least 30 hours a week including the in-salon or in-academy training.

4. Your apprentice must get the National Minimum Wage appropriate to their age throughout their apprenticeship.

We’ll support you and your apprentice every step of the way - to help them become a fully qualified hairdresser, beauty therapist or barber. Our expert Educators are always on hand to support you and your apprentice, and our resources and systems ensure that your apprentice receives the best training, resources and safeguarding available.

So what are you waiting for? Build your team with a Kleek apprentice today. * Subject to government terms and conditions.

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BEAUTY

WHAT IS THE LEVEL 3 ADVANCED BEAUTY THERAPY APPRENTICESHIP?

The Level 3 Advanced Beauty Therapy apprenticeship, which Kleek Apprenticeships is now providing, was developed to offer apprentices the opportunity to learn advanced beauty therapy skills as well as business skills. This in turn offers salons more specialised therapists and opens more career opportunities for the apprentice.

WHO IS THE ADVANCED APPRENTICESHIP SUITABLE FOR? Advanced Beauty Therapy Apprentices want to develop their skills to be more specialised and focussed professionals who can work without supervision, managing themselves and others when required. They provide a highquality service, whilst working to the highest standards and continuously developing their personal and professional skills.

WHAT SKILLS, KNOWLEDGE AND BEHAVIOURS WILL AN APPRENTICE LEARN? The Level 3 Advanced Beauty Therapy Apprenticeship covers all the core knowledge and skills needed to create, implement, and adapt tailored beauty experiences. These skills include: • Anatomy & Physiology • Body Electrical Treatments • Facial Electrical Treatments • Holistic and Indian head massage • In depth consultation and lifestyle analysis • Swedish Massage, advanced massage skills such as deep tissue and lymphatic drainage.

• Business related skills

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HOW IS IT ASSESSED? The apprentice will gather a portfolio of evidence which will cover all the knowledge, skill, and behaviour requirements of the apprenticeship.

The evidence will be made up of a variety of mediums including case studies, photos, videos, and witness testimonies which showcase your best work. This evidence is then submitted to the end point assessment organisation ready to be reviewed and used during the End Point assessment.

WHAT IS INVOLVED IN THE END POINT ASSESSMENT ?

The knowledge test will be graded a fail/pass. To achieve a pass in the knowledge test the apprentice must achieve 31/44 correct answers (70%) to pass the assessment.

Practical observation and questioning – 3 treatments • One manual full body massage

treatment, demonstrating how to apply and adapt the treatment to meet the needs of the client.

• One body treatment demonstrating the use of two electrical treatments, which are chosen to suit the needs of the client.

• One Facial treatment demonstrating the use of two electrical treatments, which are chosen to suit the needs of the client.

Professional discussion – A 45-minute discussion with a minimum of 8 questions using the portfolio of evidence and focussing on the themes and topics of the apprenticeship such as sales, working relationships, Health and safety, and CPD activities.

Technology demonstration - In this element the apprentice will be able to show their knowledge and understanding of the face and body technical equipment they have been using. The apprenticeship assessor will ask a minimum of 11 scenariobased questions. The apprentice will demonstrate when and why they would use the technical therapy (electrical or mechanical equipment) techniques/current types during a treatment including: • Safety checks • Indicators for the technical therapy (electrical or mechanical) equipment • Settings • Timings • What product they would use with each technology and why

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100

THE 100 CLUB

THE 100 CLUB

In 2023, our apprentices achieved remarkable success, with record numbers excelling in their end point assessments, and an impressive eleven apprentices achieving a perfect 700 distinction.

Our newest members of the 100 club are:

Madison Barrass

Hair @ London Road

Isabelle Harger Pinkys Hair

Polly Kent

Linehan & Co

Violet Howard JM Hairdressing

Jennifer Horne Artifact Salon

Louiza Hammoud Andrew Jose

Rhiannan Sitton Bloc

Gillian Porter Hair Central

Paige Johnston P’Hairfections

Joey Darcy Blak Bear

Maddy Kennington Regis Holmes Chapel

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A HEARTFELT CONGRATULATIONS TO EACH ONE OF YOU! But it's not only the end point assessments that showcased the excellence of Kleek Apprentices. Many of our apprentices gained industry recognition for their outstanding work. We've already celebrated the achievements of our apprentices at the VTCT Excellence Awards. Additionally, two of our apprentices, Jak Johnston and Dawid Mielnik of Regis Gateshead and Regis Manchester, were selected as finalists in the prestigious Wella Professionals Trendvision Awards 2023, in the Xposure Creative Colour Category.

Anya Stockdale and Demi-Lee Johnson from Sonny Playforth Hairdressing were finalists in the L'Oreal Colour Trophy and many salons that work with Kleek were nominated as finalists for the L'Oreal Colour Trophy Grand Final, where Kleek Alumni, Shelbi Halewood of Saks Poulton, shone as a stylist in the headline show.

The Salon Awards saw another raft of Kleek Apprentices nominated for top awards including Eloise Hill from Keith Graham Hairdressing, Jess Dennis at Tate Hair, Heather McNeill from Renew by Expressions and Ruby Powell of Lipstick & Locks.

We also celebrated outstanding regional achievements.

Emily McKie from Teresa Weller HairArt claimed the title of Surrey Apprentice of the Year at the Salon Hair Awards, while Mia Winstanley won The UK Hair and Beauty Awards Regional Apprentice of the Year for the Northwest, finishing as a national runner-up.

A Kleek Apprenticeship can be the start of an incredible career that can take you on a global journey, earning awards and showcasing your skills. With dedication and determination, the world is your oyster!

THE KLEEK

THE 100 CLUB

A KLEEK APPRENTICESHIP CAN BE THE START OF AN INCREDIBLE CAREER

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SOCIALS

SOCIAL STARS

Annabelle Woodcock Rejoy Beauty Specialist

Poppy Cassar and Jemma Lowe Halo Hair Design

Lily Spencer Phase One

Mellissa Jones Hairlucinations

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Sian Wareing Art of Hair Leyland

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SOCIALS

Louiza Hammoud Andrew Jose

Sophie Woodhouse Hair Central

Kieran Wilcock Saks - Kenilworth

Bayley Bergman Teresa Weller HairArt

Maddy Kennington Regis Holmes Chapel

Chloe Leeland Hair Central

Katelyn Osborn Saks - Kenilworth

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CONTACT Head Office and Kleek Academy Darlington; Call: 01325 281295 Email: info@kleekapprenticeships.co.uk 55-59 Duke Street, Darlington DL3 7SD Kleek Academy Colchester; Call: 01206 579949 39a Head Street, Colchester, CO1 1NH Kleek Academy Maidstone; Call: 01622 587512 49 Earl Street, Maidstone ME14 1PD Check out www.kleekapprenticeships.co.uk for more information. or follow us on our socials @kleekapprentice Safeguarding Contacts Email: safeguarding@kleekapprenticeships.co.uk

Tina Ockerby Tel: 07968 869213 Email: tina@kleek.ac.uk Mandy McMullen Tel: 07899 950872 Email: mandy@kleek.ac.uk Mark Grainger Tel: 07525 966978 Email: mark@kleek.ac.uk Nicola Aviolet Tel: 07703 702146 Email: nicola@kleek.ac.uk Katrina Bickell Tel: 07715 627117 Email: katrina@kleek.ac.uk

Useful Websites www.acas.org.uk Impartial advice on workplace rights

www.cruse.org.uk Free care & bereavement counselling

www.nspcc.org.uk Child protection charity

www.barnardos.org.uk Protecting & supporting vulnerable children

www.drinkaware.co.uk Independent alcohol advice

www.samaritans.org For anyone who needs someone

www.bullying.co.uk Support for those suffering from bullying

www.familylives.org.uk Parenting & family support

www.shelter.org.uk Housing & homelessness advice

www.childline.org.uk A counselling service for young people

www.mind.org.uk Mental health support

www.talktofrank.com Friendly, confidentioal drug advice

www.citizensadvice.org.uk Free advice online

www.nhs.uk Health & wellbeing Advice & tips

www.victimsupport.org.uk Support for victims & witnesses of crime

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Kleek Apprenticeships values equality and diversity and strives to ensure the safety and welfare of all our learners.

THE KLEEK