How to Book By phone
Box Office 023 9282 8282 Group Bookings 023 9285 2208
Online
You can book online by going to our website www.kings-southsea.com
Box Office Opening Times
Monday – Saturday 10am – 6pm. The Box Office will remain open for 30 mins after performance start time. Sunday - The Box Office will open 90 mins before the performance, and remain open for 30 mins after the performance start time.
Cards accepted
Visa, Mastercard, Maestro
Postal bookings Please make cheques payable to The Kings Theatre Trust Ltd and write your address on the reverse. If you require tickets sent to you please include an SAE Please send payments to: The Kings Theatre Box Office Albert Road Southsea PO5 2QJ Always check your tickets for performance start time and to ensure you have the correct performance.
Parental guidance
Most productions are suitable for children, unless labelled otherwise.
Group bookings
Discounts are available for groups of 10 or more on many shows. Reservations can be made by calling 023 9285 2208, in person at the Box Office or by email via groups@kings-southsea.com
Terms and Conditions
Tickets are non-refundable but may be exchanged to alternative seating or a different performance of the same production, if sold through our Box Office, at a charge of £1.50 per transaction. Please note this must take place before the earlier date of the two performances. Lost tickets can be replaced at a cost of £1.50 – Reprinted tickets will not be sent and will need to be collected from the Box Office. The Box Office can attempt to sell on tickets returned to the theatre (before the event) at charge of £1.50. Please note a sale is never guaranteed. Tickets can be reserved without payment for 3 days but not within 3 days of the performance.
Ticket will be held for collection if booked and paid for within 5 days of the performance Only one concession, per person, per transaction is applicable. Concessions are not always available. Please refer to the performance you wish to attend for details. The Box Office may ask for proof of entitlement to concessions.
Special offers and discounts apply to full price tickets only. Please note each offer may be used once per person, per performance, not in conjunction with any other offer/concession and not to be used retrospectively. The Kings Theatre reserves the right to introduce or withdraw prices and discounts without notice. – Please note some offers may only be available through the Box Office and not online.
All tickets paid for by debit or credit cards, over the telephone are subject to a £3.00 transaction fee. This includes postage to a UK address. There are no additional charges when paying in person over the Box Office counter. All tickets purchased online are subject to a 5% booking fee which is stated at the time of booking. Prices online include an optional £1 restoration levy per transaction.
Children of all ages must pay the child price for each seat unless otherwise stated ‘Babes in Arms” (2 & under) pay £1 for all suitable theatre promoted events. These tickets are only available through the Box Office and not online. Children aged 12 or under must be accompanied by someone over the age of 16.
Children between the ages of 13 and 16 may attend the theatre unaccompanied but must make themselves known to a member of front of house staff on arrival. The theatre cannot accept any responsibility for unaccompanied children. Tickets are sold subject to the management’s right to make alterations to the cast or advertised arrangements, discounts and prices rendered necessary by unavoidable cause.
Latecomers will be admitted at a suitable point in the performance. Please note it may not be possible to seat you in your allocated seating until the interval. The theatre management reserves the right to refuse admission. The taking of photographs, the use of mobile phones and mobile devices and the makings of any recordings of any performance is strictly prohibited.
By purchasing a ticket you consent to be photographed or filmed as part of a group.
Theatre Tokens
Kings Theatre Gift Vouchers are available from the Box Office and make a wonderful present. National Theatre Tokens are also available in denominations of £5, £10, £20
Bars
Our bars are open one hour before the performance. The Matcham Bar, at the rear of the stalls, has level access from the Albert Road entrance. We recommend that you order your interval drinks on arrival. Only alcohol purchased on the premises may be consumed within the theatre. We regret that any alcohol purchased on the premises may not be taken outside the building. Glasses and glass bottles may not be taken into the auditorium at any time. We do however provide plastic tumblers for your convenience
Smoking
The Kings Theatre is a no-smoking building; a smoking bin is provided outside the main entrance.
Accessibility
he theatre opens one hour before the T performance time. The Kings Theatre is committed to improving accessibility for all our patrons. Assistance Dogs are welcome, please inform Box Office in advance. nfortunately the theatre cannot U accommodate Mobility Scooters. If you wish to travel to the theatre in a mobility scooter, the vehicle cannot be left in the theatre during the show and therefore will have to remain outside the building
Transferring from a wheelchair. If patrons wish to transfer from a wheelchair into a seat, this can be accommodated as long as in the unlikely event of an emergency the person can exit the building without the use of the wheelchair
We provide:
Wheelchair and level access to the Stalls via the Albert Rd entrance Wheelchair spaces located in the Stalls (spaces cannot accommodate Mobility Scooters) Infa-red hearing amplification systems are available on request for stalls and dress circle Disabled toilet facilities
Customer service
We aim to offer the highest standard of service to our customers. If you should have any comments, please write to: Chief Executive, The Kings Theatre, Albert Road, Southsea, Hants, PO5 2QJ or email management@kings-southsea.com
Boxes will usually be released for sale 1 week before the performance date due to possible sight line restrictions or use as part of the performance.
www.kings-southsea.com Box Office 023 9282 8282
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