《医愿》第2期 MediHope Issue 2（2024年 1-3月）

Chinese - English bilingual content

Medi Hope

医院新事 pg 08 免费白内障手术 医者谈心 pg 18 有需要才动手术 医院医缘 pg 28 乘风破浪过难关 温情院事 pg 50 蔬食好味在食堂

(JAN.)

• •

慈 济 送 新 春 礼 盒传递祝福 迎 春 接 福 创 意 写挥春活动

(APR.)

•

关 怀 社 区 - 健康检查及 糖 尿 病 醒觉活动

(FEB.) •

2023年第一场捐血活动

• •

全新制服登场 更换医院新标志

医院 (MAY.

• •

槟城西医协会 (PMPS) 到访极乐寺慈善医院 已故丘秀娇遗爱人间， 152万遗产捐献助医院添 购眼科仪器

2023年

(MAR.)

•

品牌重塑 ( Rebran ding )及新标志推展礼

)

(JUN.)

足 迹

• • • •

开启眼科专科服务 槟城姓周桥朝元宫、槟城日落洞文殊精舍 捐献30万令吉给予极乐寺慈善医院 癌症醒觉运动推展礼 2023年第二场捐血活动

(JUL.) • • •

(AUG.

进 行 首 次 眼科白内障手术 增 设 支 气 管镜检查服务 开幕2周年

(OCT.)

• •

2周年晚宴 +《医愿》 推展礼 启动“重见光明”白内 障手术援助计划

感

(

• • •

20 2 3 年 第 三场捐血活动 参 与 世 界 安 宁日 ( Worl d Hos pi ce and P a l l i a t i v e Care Day) 步行活动 医 院 巡 查 委 员会委任仪式及首次会议

.)

(SEPT.)

• • • •

“ 重见光明” 计划第一批受惠病人进行白内障手术 关怀社区活动 - 侨南小学嘉年华义诊 骨折联合照护服务 (Frac t ur e L iaiso n Ser vic es) 工作坊 M al aysi an P h armac ist s So c iet y (Penang Branc h) and M al aysi an C ommunit y Phar mac y Guild visit ed KL SCH

恩有你

NOV.)

(DEC.) •

•

医 院 救 护 团 队医疗 支 援 极 乐 寺 活动

•

槟州青年及体育、卫生委员会主 席魏子森行政议员访问极乐寺慈 善医院 极乐寺慈善医院增设洗肾中心及 心脏科动土礼

医 院

新 事

医 院 新 事

做你的

眼

8 9

2023年 9月12日

光明公益金捐10万令吉 推免费白内障手术

极乐寺慈善医院与《光明日报》光明公益金携手 合作，推出全免白内障手术大爱行动，成就非凡社区 医疗计划。这项由光明公益金捐献10万令吉医疗费 的计划，资助50位病人在极乐寺慈善医院进行全免 的白内障手术。首批7位受惠者已在2023年9月12日 顺利完成白内障手术。

医 院 新 事

（1）

（2）

（1）吕亚碹表示从报章得知这项计划后就提出申请，很庆幸获得批准并顺利完成手术。（2）来自大山 脚的A.莎拉哇蒂表示这里的医护人员都很友善，让她倍感安心。（3）胡家源说医护人员很有耐心地为他 解答疑问，非常亲切。（4）莫王忠希望眼睛尽快恢复后就可以重新开始工作了。（5）拉玛占德兰表示 极乐寺慈善医院的服务很专业，他也很感谢这项全免白内障手术的计划。

吕亚碹 • 女 • 73岁 刚动完白内障手术，73岁的吕亚碹看起来仍然 精神奕奕地半躺在病床上休息，她面带微笑地表示 现在眼睛的状态还不错。

A. 莎拉哇蒂 (A. Saraswarthi A/P M.M. Arumugan) • 女 • 65岁 来自槟城大山脚的A.莎拉哇蒂是在两个儿子的 陪同下来到了极乐寺慈善医院进行白内障手术。她 的两只眼睛都患有白内障，去年已经在大山脚的政

“我几年前曾经在政府医院做了右眼的白内障

府医院进行了左眼的白内障手术。最近从朋友那儿

手术，从开始见医生，多次复诊到安排动手术，耗

得知这项全免的白内障手术计划，就尝试申请，也

时一年多的时间。”当时她的左眼也有轻微的白内

有幸地在两个星期后就收到申请批准的好消息。

障，但是还不需要动手术。直到最近她感觉视力有 点模糊了，尤其是翻阅报章时倍感吃力，于是去配 眼镜时才发现是白内障问题造成的。

“我之前没听说过极乐寺慈善医院，动手术 前会有点紧张焦虑。不过这里的医护人员都很友 善，她们很照顾我，会紧握着我的手，让我感觉安

吕亚碹说：“我的媳妇从报章上得知这项计

心。” A. 莎拉哇蒂表示回去后会好好遵从医生的叮

划后，就提出申请，大概两个礼拜的时间就批准

咛，照顾好刚动完手术的眼睛。此外，她也对医院

了。”她表示很开心，也非常感谢极乐寺慈善医院

提供的素食餐点赞不绝口，“虽然我不是素食者，

让她可以在这么短的时间内顺利完成了手术。

但是这里的素食餐很好吃。”

10 11

（3）

（4）

（5）

胡家源 • 男 • 63岁

不太能出外工作了，因为看不清楚所以不能驾摩

63岁的胡家源是一名摩托技工，大约一年前

意外，幸好没大碍。”他很感谢极乐寺慈善医院的

他发现视线有点模糊，起初他并没太在意，可是后

全免白内障手术医疗计划，让他得以提早进行手

来问题越来越严重，影响了他的工作。“我五月时

术。“现在动完手术，看东西时清楚很多了，而且

去政府医院检查，复诊几次后终于安排了在年末动

这里的服务很好，医生和护士都很友善。”他也表

手术。”后来经由朋友介绍知晓了这项计划，得知

示希望眼睛尽快恢复后就可以重新开始工作。

托。近距离的还勉强可以，不过上个月才出了点小

自己的申请批准了，也被安排在九月中就可以动手 术，他非常开心。“现在动了手术感觉好很多了， 视线也不再像之前那样模糊了。在这里也住得舒 服，医生很专业，医护人员都非常亲切。”他笑说 自己问了很多问题，而医护人员都很有耐心地一一 为他解答。

莫王忠 • 男 • 52岁

拉玛占德兰 (Ramachandran A/L Ramaiyah) • 男 已经退休的拉玛占德兰是前市政厅职工，两年 前他的右眼患有白内障而到政府医院求诊。不过由 于手术安排一而再，再而三地延迟，最后他只好前 往私人医院进行白内障手术。如今他的左眼也患上

居住在槟城大路后的莫王忠是一名散工，平时

了白内障，经由友人的推荐，他向极乐寺慈善医院

都是驾摩托去工作。“其实一年前眼睛就开始出现

提出申请，也获得了这次的全免白内障手术。他开

问题了，不过半年前问题越来越严重后我才去政

心地表示：“这是我第一次来这里就医，这里的服

府医院检查。”他继而说：“当视线越来越模糊后就

务很专业，非常感谢这项计划。”

医 院 新 事

The First FLScertified Hospital in Northern Malaysia

北马首家

获骨折联合 照护服务认证 医院

2023年 9月23日

Fracture Liaison Services (FLS), initiated by the International Osteoporosis Foundation in 2012, is a global programme aimed at systematically treating and caring for patients with osteoporosis and bone fractures, as well as preventing recurring fractures. 国际骨质疏松症基金会自2012年起推行的骨折

An FLS team consists of orthopaedic specialists,

联合照护服务（FLS）是一项全球性的举措，旨在

geriatric medicine specialists, nurses, and other

有系统地照护和治疗骨质疏松症患者和骨折患者，

healthcare providers who monitor and care for

以预防骨折再次发生。

individuals who are at risk of osteoporosis and bone fractures. They assess a patient’s lifestyle, identify

骨折联合照护服务（FLS）的团队由骨科专科

risk factors, conduct bone density tests, evaluate

医生、老年医学专科医生、护士等组成。他们针

falls, recommend treatments, and suggest exercises.

对骨质疏松高风险人士和骨折患者提供照护追踪管

These efforts have proven effective in preventing

理，包括评估个案的生活方式、骨质疏松的危险因

fractures and improving outcomes.

素、进行骨密度检测、跌倒评估、治疗用药和运动 建议等。这些努力有效地达成了预防骨折和改善健 康的目标。

Kek Lok Si Charitable Hospital, under the leadership of Dr. Lim Min Yuen, a specialist in orthopaedics surgery, first implemented FLS in

本院在林敏元医生的领导下，于 2022 年9月开

September 2022. Our hospital received recognition

始实施这项服务，并于2023年2月获得国际骨质疏

from International Osteoporosis Foundation (IOF)

松症基金会的认证。目前，马来西亚仅有10家医

in 2023, making our hospital among the only 10

院获得此认证，本院是北马地区第一家获得认证

hospitals in Malaysia to be certified, and the first in

的医院。

the northern region to achieve this.

12 13

医 院

2023年 10月21日

新 事

将医院、病人及 卫生部连接

根据马来西亚卫生部的要求，每间医院须设

感谢所有巡查委员愿意承担责任和挑战，协助极乐

立巡察委员会(Board of Visitors)。我们很高兴宣布

寺慈善医院更好地为社区服务。本院首席执行长涂

KLSCH巡察委员会董事会成员的任命。巡察委员会

仲仪医生介绍了医院的运营、服务、设施、正在进

由五位杰出成员组成，他们将在推动医院愿景、通

行的医疗保健倡议以及即将启动的医院扩建项目。

过连接公众与KLSCH提供的服务来提升患者护理方 面发挥关键作用，巡察委员会是人民、医院及卫生

有了巡查委员的参与和承诺，将有助于提高医

部三方之间协调与沟通的桥梁。巡察委员的成员由

院的服务，加强医院与公众之间的联系。巡察委员

医院提名，卫生部通过后即可做出委任。

会将定期开会及巡视医院，了解医院的运作、病人 或访客们的需求、建议及投诉，以改善及提升医院

董事会委员会的第一次会议于2023年10月21 日举行。在此次会议上，本院院长拿督丁福南医生

所提供的服务素质。

14

•

Dato’ Khoo Boo L eong (Chairman)

成立 巡察委员会 •

Dato’ Dr L im Boon Sho

•

Dr Chuah Sen Thye

•

Mr Kris hnan Vadivelu

•

Mr Kek Boon Wei

Board of Visitors

15

医 者

谈 心

医 者 谈 心

骨科外科手术效果明显

对症下药解决病患痛楚问题

林敏 元

DR. LIM MIN YUEN 骨科外科 专科医生

36岁 ● 槟城人 ● 育有1名8岁儿子 ● 2003年毕业于锺灵中学，获得JPA奖学金到俄罗斯都莫斯 科就读医学系 ● 2009年后回国到槟城中央医院工作，曾到甲抛峇底医院服务、2013年在马大进 修骨科外科，毕业后持续在马大服务 ● 2020年MCO期间被派往浮罗交怡中央医院工作，两年后 回到槟城中央医院 ● 2022年10月加入槟城极乐寺慈善医院

根据大马统计局预测，我国预计于2030年成为人口老龄化的国家，因此关注老年 人的健康问题刻不容缓。骨科外科专科医生林敏元认为，长者较常面对的健康问 题是 First, do no harm（首先，不造成伤害），意思是有需要才替病患进行手术 治疗，须对症下药，才能解决老年病患的痛楚问题。

基于一颗助人之心，林敏元医生在中学毕

“2020年MCO期间，我被调派到浮罗交怡中央

业后，获取JPA奖学金到俄罗斯国立医科大学

医院帮忙。在这两年当中，基于疫情的关系，替

（Russian State Medical University ，RSMU）深

病人做新冠肺炎筛检（covid test），当中以游客居

造，2010年回国后在槟城中央医院服务大众，并开

多。由于位在岛上，一旦患者病情严重，就得靠州政

始对骨科外科产生浓厚的兴趣。他认为，骨科外科

府援助，将病患转亚罗士打中央医院进一步治疗。”

医生可以迅速地医治及帮助膝关节痛的病患缓解症 状，尤其是老年患者，达到立竿见影的效果。

直到2022年，林敏元医生再度被调返槟城中央 医院。槟城中央医院本来就有很多骨科病患等著动

“骨科外科是一门很奥妙的科系，动手术治疗

手术，因疫情导致了更多手术被积压。庆幸的是，

犹如做手工艺品，好像拼图积木，我对拆东西、装

为了解决问题，当时的卫生部批准使用冠病基金的

东西有兴趣，而且病患都是有明显的症 状，一旦为病患进行手术后，就可以达 到一定的治疗效果，恢复也快，所以我 选择了骨科外科。” 林敏元医生回忆道，在槟城中央医 院工作，on call 36 小时是常有的事，1 天进行15至16个手术，在医院过夜，甚 至在手术室内“露营”睡觉，都习以为常。 “很多时候，半夜都是骨科医生在手 术室内忙。在中央医院，大部分的患者 都属于骨科，皮肉伤的须洗伤口，跌伤 或因意外骨折的须进行所需手术，如接 驳、截肢等。虽然辛苦，但学到很多，

拨款，同意在疫

在槟城中央医院工 作， on call 36 小 时是常有的事，1 天进行 15 至 16 个 手术，在医院过 夜，甚至在手术室 内 “露营” 睡觉， 都习以为常。

看到患者病情好转，心情也就跟著好起

情期间，面对医 疗空间不足的槟 城中央医院，可 向私人医院租借 手术室。 “在疫情期 间，极乐寺慈善 医院是其中一家 借出手术室的私 人医院。当时开 始接触极乐寺慈 善医院，和医院 的合作越来越密 切。”

来。” 2013年他到马大进修骨科外科，毕业不久适逢

后来，林敏元医生为了不想让老年患者久等接

新冠肺炎疫情爆发，他被派往吉打浮罗交怡中央医

受治疗，于是在2022年10月，加入了极乐寺慈善

院工作，两年后回到槟城中央医院服务大众。

医院继续行医。

18 19

医 者 谈 心

自制视频教育老人 林敏原医生回忆起第一次到极乐寺慈善医院为 病患动手术时，忍不住惊叹医院的医疗设备齐全， 比他想像中更先进。 “除了医疗设备先进齐全，极乐寺慈善医院的 医务人员有礼貌，对待病患都很有耐心，与他们一 起工作，心情都跟随和谐的气氛而不知觉地愉悦起 来。“ 他指出，极乐寺慈善医院都会尽量配合医生治 疗患者的需求而提供支援。团队不只是在会议上会 商讨如何一起让医院的服务变得更好，各部门私下

有需要才进行手术

也会讨论有关进展。 林敏元医生认为，医者的耐心非常重要，医生 “目前，本院的骨科部已经获得国际骨质疏松

必须常为病患著想，最重要的是 First, do no harm

症基金会（International Osteoporosis Foundation，IOF）

（首先，不造成伤害），意思是有需要才替病患进

的认可，并成立了小组专门跟进骨质疏松症患者

行手术治疗。

的最新状况。医院正计划著购置骨质密度查摄影仪 （DEXA Scan）帮助患者。”

“我曾收到一双由病人亲自制作的娘惹绣珠鞋 时，让我深刻体会到我为什么选择骨科外科专科。

他指出，骨质疏松症患者不会出现显著的症

这双美丽的娘惹绣珠鞋不仅代表著病人的感激之

状，一旦发现时往往都太迟，但可透过骨质密度查

情，也提醒著我做好工作的目的，即重新优雅行走

摄影仪（DEXA Scan）来提早测出，从而督促患者

的能力。”

在日常生活中提高警觉，预防跌倒，以降低骨折的 机率。

他感慨道，送他娘惹绣珠鞋的病人是来自传统 娘惹家庭的娘惹绣珠鞋师傅林秀星（May Lim Siew

“预防胜于治疗，很多老年病患都是在骨折后 才发现骨质疏松，通常会发生在60岁以上的，尤

Seng）。为了完成传承的使命，她果断地做出决 定，进行双膝关节置换手术。

其是女性。如果出现一次骨折后，就得更加小心提 防，避免再发生。”

“林女士近年来饱受膝盖关节疼痛的折磨，膝 盖疼痛严重至寸步难行，于是决定进行双膝关节置

他说，骨科病患以老年人为主，老人较易出现

换手术。术后，她康复得很好，这双娘惹绣珠鞋是

症状包括骨折与膝关节疼痛。为了教育病患如何预

她在疗养院休养时制作的，非常感激她对我的信任

防跌伤，还录了一些视频放上网，希望让老年人掌

与赞赏，我将继续努力为病患提供最好的医疗服

握有关技巧。

务。”

医者的耐心非常重要， 医生必须常为病患著想， 最重要的是

F i r st , do n o h a r m (首 先 ， 不 造 成 伤 害 ) ， 意思 是 有 需 要 才 替 病 患进 行 手 术 治 疗 。

20 21

医 者 谈 心

脑中风病患年轻化

把握4小时30分钟黄金时求医

梁家 强

DR. NEOH KAR KEONG 内科 专科医生

35岁 ● 槟城人 ● 育有1女 ● 毕业于锺灵中学，2008年至2013年在马来西亚砂拉越大学 （UNIMAS）深造 ● 2013年在槟城诗布朗再也医院服务，2015年到砂拉越诗巫医院边工作边进 修内科专科，2018年继续回到槟城诗布朗再医院 ● 2022年8月加入极乐寺慈善医院

脑中风是隐形杀手，近期更发现中风不再是长者的专属病症。近年人们因饮食、 生活形态以及环境变迁等因素，脑中风的病患越来越年轻化。内科专科医生梁家 强指出，急性脑中风病患需把握4小时30分钟内的黄金时段，第一时间求医，即可 持有更高的康复机率。

内科专科医生梁家强行医11年，拥有治疗脑中 风病患5年临床经验，他透露，极乐寺慈善医院为

提供相关手术治疗，有关费用介于5万至6万令吉左 右。

了提供中风病患更全面与更先进的紧急专科医疗服 务，于是加入了 MyStroke Hospital 服务行列，全天 候为中风病患提供紧急救援。

梁家强医生透露，极乐寺慈善医院、班台医 院、诗不朗再也医院以及槟城中央医院都有合作， 可以说是个 Stroke Networking in Penang（中

梁医生指出，诗布朗再也医院是北马最大的中

风 网 络 ） ， 犹 如 提 供 槟 城 中 风 病 患 的 一 个 网络

风医疗中心，当年他在该院服务时，一天至少3至5

（network），即一个团队，互相协助支援，给予

位病患因中风而入院，而大山脚医院与甲抛峇底医

中风病患所需的医疗服务。

院一天则各有2至3位病患入院。 “脑中风拖得越久脑细胞 死亡就会越多，一旦脑部受 损面积越大，后遗症就会增 加。病患可能因为得不到适 当治疗而出现说话与理解能 力受损，四肢长期无力或麻 痹，瘫痪甚至死亡。” 因为时常接触中风病 患，梁医生的临床经验逐渐 累积成一技之长。如果急性 脑中风病患需第一时间求 医，在病发4小时30分钟内的 黄金时段，可以提供清血剂

“脑中风拖得越久脑细胞 死亡就会越多，一旦脑 部受损面积越大，后遗 症就会增加。病患可能 因为得不到适当治疗而 出现说话与理解能力受 损，四肢长期无力或麻 痹，瘫痪甚至死亡。”

治疗，以增加康复机率。

“极乐寺慈 善医院除了提供 全天候处理急性 中风个案的医疗 服务，同时也获 得大山脚瑶池金 母基金会(One Hope Charity & Welfare) 允诺在 医疗费用上协助 有需要的中风病 患，减轻他们的 经济负担。” 梁家强医生 认为，极乐寺慈

善医院讲究人情味，不会以利益为单一目标，以慈 他续说，不适合清血剂的病患则须考虑另一个 方案，即 Mechanical Thrombectomy 动脉溶栓治 疗，将脑部的血块移除，目前在槟城只有班台医院

爱关怀为本。虽然规模不大，但同事们都在为医院 的发展而努力，目标一致。

22 23

医 者 谈 心

每个决定都得问心无愧 “救死扶伤是医生的天职，医德培养就如专业 素质一样不可或缺， 良知是医者的基本素质。” 梁家强医生强调，价值观会随著年龄和经验而 有所改变，但是良知不可缺。“我们医学的责任跟 人有关系，关系到人的生命，所以做的每个决定都 得问心无愧。 他说，做好自己的本份，以个人小小的努力， 以正确与慈爱的心态去帮助我们身边的人，并以自 身的专业去帮助社区的人，即可达到“取诸社会， 用诸社会”的效果。 他本身是经过一番观察，才加入非以利益衡 量，对病患一视同仁的极乐寺慈善医院大家庭。

紧急病患，就得选择直升机或飞机将其护送到古晋 中央医院。 “诗巫医院没有心脏中心，一旦遇上心脏急性 阻塞的病患，就得争分夺秒联系相关单位，即双方 医院的院长、州政府的相关部门以及航空公司审批 后，才能动用州政府的直升机或马航来转送紧急病 患。” 他说，直升机最快半天就可安排到，但是得看 天气而决定行程，万一遇上大风大雨，就须取消行 程。相较之下，飞机得等一天，但好处是没直升机 那么摇晃，万一病患在机上出现什么紧急状况，更 方便给予治疗。 “如果选择飞机载送病重患者，通常都是选择 马航，须与马航的医疗团队联系，然后通过特别管 道上飞机，即救护车直接驶到飞机下面接送病患与 医护人员，而医护人员只有一个，就是医生。基 于一个人需要携带刀针等医疗器具，还有两三粒的 检测仪器，通常马航机组人员会帮忙扛上机，途中

难忘诗巫医院的磨练 中学毕业后，梁家强在老师的鼓励与推荐之 下，选择了医学系，而在行医这条路上，让他觉得 有趣且难忘的时段是在砂拉越诗巫医院。 他回忆道，在诗巫医院服务大众时，间中得靠 自己一个人完成任务，如将紧急病患转送到古晋中 央医院。 “在西马的县医院，如果医疗资源不足，我们 可以直接将紧急病患转介到中央医院，但在东马的 诗巫医院，一旦要将紧急病患转介到砂拉越中央医 院（古晋），就得配合天时地利人和。” 他透露，以救护车将病患从诗巫医院送往古晋 中央医院需要6个小时的车程，在这路途中发生什 么状况，如何熬过也得靠自己。如果遇上转介的是

机师也会走出驾驶舱巡视。抵达古晋后，救护车与 医疗团队已在飞机下候著，通常交代完已经是是半 夜一两点，回酒店休息后，隔天就飞回诗巫继续工 作。” 护送病重患者去古晋中央医院不下十次的梁家 强医生表示，很庆幸有这段难忘且激励的回忆，让他 学习到如何用有限的资源帮助病患，从中获益不浅。

“救死扶伤是医生的天职， 医德培养就如专业素质 一样不可或缺，

24 25

良知是医者的基本素质。”

医 院

医 缘

医 院 医 缘

柯 诗 晴 Q u a h H si Ch i n g 护理总监 Dir ector of Nur s ing The nursing department is the largest department at Kek Lok Si Charitable Hospital.

It is the backbone of the hospital. The Director of Nursing, Quah Hsi Ching, stated, “I must ensure that our services are always professional and of top quality.”

柯诗晴欢迎对护理有兴趣的年轻人 加入行列，一起为慈善医疗服务。 “Kek Lok Si Charitable Hospital welcomes youths who are interested in

nursing

to

join

them

and

contribute to charitable medical services.” - Quah Hsi Ching

28

每天披荆斩棘

我们都是医院里 Caring with

乘风破浪的‘姐姐’

Commitment and Heart

护理部门是医院里最大的部门，护士团队是医院的骨干，是医院里的重要角色， 不可或缺。因此，极乐寺慈善医院护理总监柯诗晴非常笃定的提出： “我必须确保我们的护理服务是专业且有素质。”

1997年毕业于南华医院护理系，柯诗晴在护

“有时病人会有一些小要求，我们会在能力范

理服务里付出了十余年的岁月，而后转入教育界，

围内尽量满足他们。例如这里有些病房的位置是可

继续培养年轻的护理人员。2022年一月加入极乐

以遥望极乐寺观音圣像的，之前就有一位临终病人

寺慈善医院，承担起护理总监的重任，柯诗晴表

的家属请求可否让病人面向着观音圣像。其实这也

示：“管理着这么大的团队，责任很大，也非常具

不算是简单的任务，因为还有一些仪器等等的，不

有挑战性，不过大家都是为了同一个慈善医疗的理

过我们也尽量安排了，并留了空间让家属可以安静

念而努力。”

地陪伴着病人走人生最后的一程。”在这里，医治 的不仅仅是病人的身体，也会时刻关注病人的心灵

身为护理总监，顾名思义就是负责管理所有护

需求，尊重病人的意愿。

理相关的人、事、物，确保所有护理工作都是符合 标准，并且要时时进行护士培训工作。此外，她也

除此之外，柯诗晴也负责医疗器材的采购，对

需要经常与医生和病人沟通交流以及处理各种协调

她来说，这也是一份重担。“我们是慈善医院，所

工作。

花费的都是大众的钱，无形中责任就很大，因此做 决策时需要更加慎重考量。但是我们也不能为了省

“我们的团队里有经验老道的护士，也有刚毕

钱而随便采购廉宜或不合适的医疗器材，或者花了

业的新护士，因此如何培训这些年轻的护士是我们

很昂贵的费用买了最高科技的器材，但是可能里面

的挑战之一。庆幸的是，我的护理组长们都非常乐

许多功能都派不上用场的。我们所购买的医疗器材

意传授和分享她们的经验与知识，而年轻的护士也

都必须是符合专业标准，并且是可以物尽其用。”

有承担起重任的决心。”柯诗晴说。除了日常护理工 作，柯诗晴表示她们还会再多做一些护理之外的事。

29

医 院

助人为善 25年护理路 医 缘

“今年恰巧是我踏入护理行业的第25周年。”柯 诗晴回忆起当初中五毕业后不知何去何从，母亲就

不断培养新人解短缺

建议她去修读护理科系。她笑说：“当时我妈妈说 护士这职业每天都要帮助病人，很难得有一份工作

随着医院的扩张，护士短缺也是个极大难题。

是可以在赚钱的同时也在做慈善。感觉像是冥冥中

柯诗晴指出：“目前极乐寺慈善医院只有50张病

注定了，刚好25年后我就在一家慈善医院里工作，

床，规模不大。但是随着医院未来的扩建，以及新

所以知道我加入极乐寺慈善医院时，我妈妈是最开

医院的兴建也在计划中，因此未来可预见我们将需

心的。”

要更多的年轻新血加入我们的团队，一起为慈善医 疗出一份绵力。”

刚加入时，医院才开始投入营运不久，团队 里的人可说是来自‘五湖四海’，大家都有不同的背

“全马的医院也面临护士短缺的问题，因此长

景。柯诗晴说：“当时我需要找到一个共同点来融

远的解决方法就是不断地培养年轻的护理人员。目

合大家的想法和概念，非常庆幸的是我们都有着同

前极乐寺慈善医院有跟大专学院合作，送我们的学

样的理念，就是为慈善医疗付出。也感谢每个部门

员去修读护士文凭课程（Diploma in Nursing）。

的护理组长们的付出和配合，使我们的护理团队越

如果你是年龄介于18-26岁的单身大马公民，不论

来越强大。”她很欣慰团队里每个人的自愿付出让

男女，只要大马教育文凭的成绩符合条件，就可以

她们可以同一个步伐一起朝向同一个目标前进。

向我们呈上申请。如果成功被录取了，我们就会全

柯诗晴说在这里工作最吸引她的是“人”。“在

额赞助该学员的3年护士文凭课程，并且在这3年的

这里就好像一个大家庭，各个部门的同事都会互相

读书期间医院还会给予学员生活津贴。学员毕业后

认识，也会相互帮忙。大家虽然很忙，但是却是发

就可以直接在极乐寺慈善医院服务。”

自内心开心付出的。领导层也会经常和基层一起做 事，大家打成一片。”

柯诗晴也鼓励中学毕业生加入专业护理行业， 并呼吁符合条件的年轻人踊跃申请。

“之前我们在为医院首席执行长涂仲仪医生庆 生时，还开玩笑调侃他是披荆斩棘的‘哥哥’，而我

此外，在职的护士也需要不断地提升自己的专

们护士则是乘风破浪的‘姐姐’。因为他每天都在做

业知识，因此院方也会继续栽培她们。“例如在急

着披荆斩棘的事情，而我们也是每天都在突破自

诊室和手术室的护士需要额外进修相关的专科护理

己。”

知识，因此我们就会在该部门挑选合适的人选接受 护士专科培训 (post basic)，把对的人放在对的位置

病人康复回家时的一声“谢谢”，也让她觉得一 切都是值得的。“我记得有一个星期，同时有一位 20个月的小病人和另外一位102岁的老奶奶入院。 由于年龄的跨度很大，药物分量和照顾方式都不一 样，因此对我们来说是一个挑战，所幸最后两位病 人都康复出院了。”她表示看着病人健康回家时会 很有满足感。

上才能让她发挥所长。”她说。

30 柯诗晴时不时会跟病人沟通交流， 以便更了解病人的状况。 Quah Hsi Ching always communicate with patients to better understand their conditions.

Since graudating from Lam Wah Ee Nursing

request that is within our capabilities, we will try

College in 1997, Quah Hsi Ching has been in nursing

our best to accommodate. For example, there was

for over a decade. She then chose to concentrate on

once a request from the family of a terminally ill

the educational side of the profession, and became

patient to have his bed turned to face the window

a trainer of young nurses. She joined Kek Lok Si

so that he can see the Kek Lok Si Guan Yin statue

Charitable Hospital in early 2022, taking on the key role

in the distance. Changing the position of a hospital

of Director of Nursing (DON). Quah said, “Managing

bed is not a simple task because it involves various

such a large team comes with great responsibility,

equipment and instruments. But we managed to

as well as challenges. But we are all working towards

fulfil his wish and created a comforting space for the

the same goal.” As Director of Nursing, she oversees

patient and his family on his last days.”

all nursing-related personell, affairs, and resources, which include ensuring all nursing activities measure

The nurses at Kek Lok Si Charitable Hospital

up to standards, conducting regular training for

are well prepared to care for a patient’s physical

nurses, and managing communications with doctors

well-being but are also trained to be sensitive to

and nurses. She also handles coordination of day to

individual patients’ spiritual needs and views.

day tasks to ensure nursing services in the hospital runs smoothly.

An area that Quah is particularly meticulous about is the procurement of medical equipment.

“Our team is a mix of experienced staff and

“As a charitable hospital, our funds come directly

fresh graduates, which can be challenging when

from the public. We are accountable to our donors.

managing their training requirements. Fortunately,

Therefore, when making purchase decisions, we

our team leaders are happy to share their experiences

must be prudent. However, we cannot compromise

and knowledge, and the younger nurses are willing

on the quality of medical equipment just to save

to take on the responsibilities,” said Quah. Her team

money, nor can we spend extreme amounts on

are often called upon to carry out tasks beyond their

cutting-edge equipment with features that may

job scope.

not be necessary. We have to ensure that whatever we buy must meet professional standards and be

“Sometimes when a patient have an unusual

utilized to its fullest potential,” she emphasised.

31

医 院 医 缘

“2023 happens to be the 25th anniversary

every day, and we are constantly pushing our limits.”

of my entry into the nursing profession,” Quah reminisced. After graduating from high school,

Quah is often touched by gestures of gratitude

unsure of her career choice, she took her mother’s

from patients, such as a simple thank you note

advice to pursue nursing. She laughed, saying, “At

when they recover and go home. “I remember a

that time, my mom said that being a nurse means

week when we had both a 20-month-old toddler

helping patients daily. Having a job that allows you

and a 102-year-old grandmother admitted to the

to earn a living while also doing charity work is rare.

hospital. Due to the large age difference, the dosage

I feel like I was destined for this. Now, 25 years after

of medication and the care approaches proved

acting on my mother’s suggestion, I am working in a

quite a challenge for us. Fortunately, both patients

charitable hospital. When I told her I had joined Kek

recovered and were discharged,” she said. She is

Lok Si Charitable Hospital, she was the happiest.”

most heartened when patients regain their health and go home after their time at the hospital.

When the hospital was first set up, the team consisted of individuals from diverse backgrounds.

As the hospital expands, the shortage of nurses

“At that time, I needed to find a common ground

has become a challenge. Quah said, “Kek Lok Si

to integrate everyone’s ideas. Fortunately, all of us

Charitable Hospital now has only 50 beds, and the

shared the same mindset: to contribute to charitable medical care. I am also grateful for the dedication of the nursing team leaders in each department, which have strengthened our nursing team.”

Quah is pleased that the efforts of everyone in her team had allowed them to move forward together towards a common goal. She is appreciative of her colleagues.

“It’s like we are a big family here at the hospital, we know each and everyone in every department and we do not hesitate to help each another.

Although we’re always busy, everyone is sincere and forthcoming in offering help. The leaders work well with the grassroots. We feel a strong sense of unity.”

She then jokingly added, “When we celebrated the birthday of our CEO, Dr. Thor Teong Gee, we teased him as the ‘brother’ who navigates through challenges, and we, the nurses, the ‘sisters’ who sail through rough seas. Because he faces challenges

“Having a job t o ea r n a l i v i n g w c h a r i t y wo r k i s r wa s des

scale is not large. However, with the future expansion

you with a living allowance. After graduation, you

of the hospital and the planned construction of new

can directly serve at Kek Lok Si Charitable Hospital.”

facilities, it is foreseeable that we will need more

Quah encourages high school graduates to consider

young talents to join our team and contribute to

a career in nursing and apply to study nursing with

charitable medical care.”

support from Kek Lok Si Charitable Hospital.

“Hospitals across Malaysia are facing a shortage

For nurses already in service, continuous

of nurses, so the long-term solution is to continuously

professional development is crucial. The hospital

train young nursing professionals. Currently, Kek Lok

is committed to nurture them further so they can

Si Charitable Hospital collaborates with colleges to

advance in their career. Quah explained, “For

enable our students to pursue a Diploma in Nursing.

example, nurses in the emergency room and

If you are a single Malaysian citizen aged between

operating room need additional specialised nursing

18 - 26, regardless of gender, and meet the

knowledge. Therefore, we will select suitable

educational qualifications, you can apply through

candidates from those departments to undergo

us. If you are accepted, we will fully sponsor your

post-basic nursing training. Placing the right people

three-year nursing diploma course, and during

in the right positions allows them to leverage their

these three years of study, our hospital will provide

strengths and excel in their roles.”

t hat allo w s yo u whi l e also d oi n g r ar e. I f e e l l i k e I s t ined fo r thi s .”

32 33

医 院 医 缘

Rising to the Challenge

When it comes to nursing, the public would invariably think of it as a profession for women.

However, in recent years, more and more men have begun to join its ranks. Hafiz Bin Othman, 29, is an example of this trend. In September, he was promoted to the position of nursing sister. Hafiz has his sister to thank for his choice of career. He shared, “My sister is a nurse, so I am not unfamiliar with the work of nurses and also interested in it. In fact, nursing is a professional career with a lot of room for growth, it is about caring for people and having a kind heart.”

He joined Kek Lok Si Charitable Hospital in 2020 when the hospital had just fully started operations.

Hafiz said, “After graduating with a diploma in nursing in 2015, I worked in a private hospital for five years. I then had the idea of exploring new opportunities in a new work environment. A friend recommended Kek Lok Si Charitable Hospital.

Although that was the first time I heard about this hospital, I decisively accepted the new challenge.”

“Coming here meant starting from scratch for me.

The team was small at the time, and everyone would help with various tasks, such as preparing and setting up a department, procuring equipment and supplies, and so on. Despite the heavy workload, I was happily busy and learned many new things.”

From being a nurse to becoming a nursing team leader, Hafiz believes that his career has reached a new milestone, but the responsibilities have also increased. “I only needed to focus on taking care of patients in the past, but now I have management

responsibilities too. Firstly, safety is important. I need to make sure that the wards and all procedures are safe for both patients and nursing staff. I also need to participate in a variety of hospital projects and activities.” He mentioned that sometimes patients would complain even though it may not be the fault of the nursing staff. In such a situation, he has always chosen to stay humble, apologise for any error, comfort the patient, and then calmly resolve the issues.

Hafiz admits that male healthcare professionals need to be more cautious than their female counterparts in certain work procedures, such as tasks involving female patients that are better performed by female healthcare workers. Sometimes, a female healthcare worker also needs to be present to avoid misunderstandings or accusations of harassment.

However, working in an environment that is predominantly female has its advantages too, he said. “Generally, women are more meticulous and diligent. My female colleagues are also more willing to share their perspectives with me.”

Hafiz thinks that every job comes with its own pressures, so the work environment is important.

“My colleagues here are great, and the doctors cooperate with us. If there are any issues, we try to resolve them together on the spot. We don’t bring the work pressure back home. I am very happy working at Kek Lok Si Charitable Hospital.”

Working at this hospital has exposed Hafiz to different cultures and religions.

34 35

Hafiz Bin Othman “We r e sp e c t a ll c u l t u res a n d r el ig i o n s. S o met i mes, w h en a p at i e n t u n f o r t u n a t el y p a sses aw a y i n t h e h osp i t a l , w e t a ke n ot e o f t h e r e li g i o u s ri t u a l s a n d t a b oos t ha t th e f a m i ly w ou l d l i ke t o o b s e rv e . T h i s h a s a l l ow ed me t o g ain a b e t t e r un d erst a n d i n g of t h e n e e d s o f v a ri ou s c ommu n i t i es.”

He pointed out that all healthcare professionals hope that their patients can all recover and go home in good health. But reality is often cruel and there will always be patients who do not win their fight agaisnt an illness. He said, “Sometimes we have critically ill patients, and we take care of them from the time they are admitted until their last breath. I can empathise, I can feel the sorrow of the family, and I also feel sad. But what we can do is to provide

Nur s ing Sis ter

the best nursing care and attention to every patient who comes to the hospital.”

Throughout his journey, Hafiz has approached his work with a sincere heart and a sense of purpose, constantly enhancing his professional knowledge and fostering a team spirit. This has allowed him to grow professionally and personally. “I am very grateful for the trust the hospital has placed in me and for giving me the opportunity to demonstrate my talents. I also hope to contribute to the hospital’s future plans, help enhance the reputation of Kek Lok Si Charitable Hospital, and make more people aware of it.”

医 院 医 缘

A Prescription for Patient Wellbeing Sylvia Tan, Head of the Pharmacist Department, has been with Kek Lok Si Charitable Hospital since leaving her position at the Kuala Lumpur Central Hospital in September 2021. “I supervise the department’s daily operation, leading the team to deliver the best service. My job includes a broad spectrum of responsibilities, including medical procurement, analysis, prescription review, and dispensing to ensure compliance with professional standards and regulations, all as part of the Good Pharmacy Practice. I also need to ensure our system is well managed with sufficient stock for every department,” she said.

“Before dispensing medications to patients, we first examine the prescription issued by the doctor.

We then reconfirm with the doctor about the correct dosage. We also conduct regular reviews in the wards to check for expired or overstock medications.”

She pointed out that some elderly patients may seek medical care from multiple hospitals, leading to the possibility of overdosing or side effects from mixing drugs. “Therefore, when dealing with hospitalised patients, we always inspect all their medications. If we find medications with overlapping effects, we will discuss them with the doctor and then explain to the patient the functions of those medications. This is to help patients better understand the medications they are taking,” she said.

In addition to counselling and dispensing medication, pharmacists sometimes also visit the wards to instruct patients on how to administer insulin. “For new and elderly patients, we try to involve their family members too. We start by teaching them the most basic steps. To ensure that they understand the process, we always ask them

to demonstrate back to us the process. If a patient stays in the hospital, we may revisit the next day to have him or her demonstrate to us again so that we know he or she remembers the steps,” Tan said. She noted that some older patients struggle with this, so involving their family members is necessary to minimise errors.

Comparing her previous role as a pharmacist at the central hospital with her current position as the head of the Pharmacist Department at a charity hospital, Tan noted distinct differences in work and challenges. “In the government hospital, I had a large team, and I was required to handle only a specific area, ensuring the smooth completion of my tasks.

Here, our team is smaller. With limited manpower, everyone has to be hands-on, with me overseeing the entire department’s operations,” she said.

Reflecting on the time when she first joined the newly established hospital, Tan said, “The challenge was the greatest when I first joined; Because the hospital was so new, we had to get the department up and running with very limited manpower. It required significant effort and sacrifice. However, I’m very proud that our team was able to overcome all obstacles eventually, and now everything is on track.”

She plans to expand the Pharmacist Department to provide an even broader range of services, including developing an in-depth clinical pharmacy framework and the Antimicrobial Stewardship programme. “As the number of patients increases, so does our workload, which will be a new challenge for us. Still, I believe all our efforts will benefit the patients, and all will be worth it.” With Kek Lok Si Charitable Hospital set to expand further, she believes her department will be looking to recruit

36

“I c h o se to b ec ome a p h a r m a c i st n ot on l y b ec a u se I am i n te r e sted i n med i c a t i on s b u t a lso b e c a u se I p ref er t h e fl e xi b le n a tu re of t h e j ob .”

37

Sylvia Tan O f f i c er I n -Cha r g e of P ha r ma cy Dep a r tment

more professional pharmacists.

“I chose to become a pharmacist not only because I am interested in medications but also because I prefer the flexible nature of the job.

Being a pharmacist allows me to understand the effects and applications of various medications, and provides me with opportunities to share and communicate with others. When interacting with patients, I can apply my professional knowledge to assist them and enhance my communication skills.

Plus, being a pharmacist is an interesting and highly challenging profession. Many concepts and theories learned from textbooks require clinical experience for practical application. This allows me to learn and self-improve continually,” said Tan.

Years of experience in a government hospital have strengthened Tan’s determination in advancing her career. She said, “Two years ago, while assessing my career path, I decided that opportunities to step out of my comfort zone are important for me.

At that time, I also contemplated returning to my hometown, Penang, to work. In the end, I chose to join Kek Lok Si Charitable Hospital. I am grateful to work here because it not only allows me to channel my passion for pharmacy but also helps many people in need. Additionally, the warmth of human connection sets this place apart from others.” She believes that charitable healthcare is especially worthy of support because it makes professional and high-quality medical care affordable to people with limited means.

温 情

院 事

温 情 院 事

从重症监护 室 里 走 出 来

慈明师父的康复日记

回想起过去八月份那个夜晚，来自槟城天灵堂 的慈明师父平静地诉说着：“那天半夜我就一直呕

然后吩咐我要多吃，有事的话就按铃，千万不要自 己下床走动。”

吐到天亮，然后昏迷了过去。”直到清晨，才被徒 弟发现她已不省人事，赶紧召唤救伤车将她送往最 靠近的极乐寺慈善医院急救。

她还分享了一则小故事：“我有个徒弟咳嗽一 段时间了，当时在医院时我的主治医生发现了就叮 嘱他，等我出院后就让他过来检查。结果检验到是

血糖值超标，加上肾脏感染，经过急救后她仍

呼吸道疾病，治疗后现在也慢慢好转了。”

然昏迷不醒，待在重症监护室(ICU)一个星期左右 才苏醒。“我昏迷期间听到有人一直在呼唤我，但 是我的眼睛就是睁不开。”当时慈明师父的病情反

如今慈明师父每天都会按时服药，也学会了自 打胰岛素，因此血糖值也控制在正常的数值内。

复不定，生命体征也一直起起落落，轮流陪伴在侧 的徒弟们的心情也跟着起伏不定。

“出院回来后，我每天三餐照常吃，吃饱后会 拿着拐杖在庙里步行15分钟。我现在每天都会构思

在旁的徒弟补充道：“在师父昏迷的第七天早 上，她的身体开始有点反应了，我们轮流进去病房

要煮什么，早上六点多就会去巴刹买菜，回来后就 在厨房里切菜煮饭。”

里，打定主意当天一定要把师父叫醒。”所幸在医 疗团队的努力和大家的齐心坚持下，慈明师父终于 打了一场胜仗。

刚出院那阵子，徒弟们都不让她劳作，只让她 多休息。后来她完全恢复了，就再也忍不住，把厨 房里不太劳累的工作‘抢’了回来。

醒来后被转送到普通病房，但是身体依然很虚 弱。她继续在医院里待了一个星期左右。“每天都

为了感谢极乐寺慈善医院患病期间的照顾，并

要抽血检验，直到身体状况都恢复正常了才出院。

且得知医院里备用几个念佛机给有需要的病患家

这里的医生护士都很关心我，每天都会向我问好，

属，于是天灵堂捐了一箱念佛机给医院，广种福田。

走进静谧的天灵堂寺庙，看见 一道身影站立在佛堂前，逐向 前敬礼打招呼。72岁的慈明 师父看起来精神矍铄，如果不 被告知师父早前经历了病痛攻 击，我们也无法想象眼前健康 硬朗的师父，曾经在生死边沿 徘徊。

（1）慈明师父分享在极乐寺 慈善医院就医的经历。

（1）

（2）恢复健康的天灵堂慈明 师父，好好度过每一天。

（2）

40 41

温 情 院 事

从无法行走 到 自 理 生 活

洗肾病人袁洁华重燃人生希望

60岁的袁女士是极乐寺慈善医院洗肾单位第

饿。这里的护士长知道后，就会在每次我洗肾时煮

一位病人，两年前她被家人送来就医时身体非常虚

两粒鸡蛋给我吃让我补充营养，还给我一些饼干充

弱，无法行走，甚至也无力站立。她本是花店员

饥。”医院里浓厚的人情味让她倍感温暖。

工，三年前因糖尿病恶化而到私人医院就医，后来 肾脏也被发现出了问题所以需要洗肾。

洗肾了几个月后，袁女士的身体逐渐恢复体 力，本来无法站立行走的她也可以慢慢行走，并且

“我在那边洗肾了两次后，整个人的状况就越

从疗养院搬回家住了。“我一开始是扶着桌子慢慢

来越差了，很累，身体乏力。后来有朋友知道了我

走，后来我也可以做一些简单的家务如洗衣服、洗

的情况就推荐了极乐寺慈善医院，家人便抱着姑且

碗碟、扫地等。现在我来洗肾时会自己从家里准备

一试的心态送了我过来这里治疗。”她说。

一些面包来吃。”

刚刚洗肾结束的袁女士有点疲累，但是仍然提

在病发前，袁女士工作之余，还会不时参与义

起精神分享她的经历，她笑着说：“当初刚来的时

卖，做义工，后来生病后就无法再继续工作。回想

候，我是唯一的洗肾病人，整个环境很安静又陌

起当初病情严重时，她坦言那个时候心情非常低落

生，我心里是有点恐惧不安的。不过现在不怕了，

沮丧，甚至常常都会想着何时可以离开这个世界。

这边的人我很多都认识了，大家每次看到我都会关

不过随着她的病情渐渐好转后，心中重新燃起了希

心问候我，也会主动帮忙我。”之前袁女士的身体

望。

状况很差，由于平时没人在家照顾她，所以只好将 她暂时送往疗养院。

“现在我不会再胡思乱想了，只盼着等迟些身 体康复后就可以再出去做义工了。”她微笑道。

“我刚开始来这里时还住在疗养院，来洗肾的 时候都没有准备食物，而每次洗肾中途肚子就会很

42 43

（1）

（1）袁洁华重燃了人生的希望， 并表示等身体康复后就打算去做义 工，为社会付出一点贡献。 （2）极乐寺慈善医院浓厚的人情味 温暖了袁洁华，让她放下初来咋到 时的恐惧。

（2）

温 情 院 事

丈夫遗爱人 间

捐献验眼器助寻光明 S up p orti n g a Cha ri t a bl e M is s io n

谈起先生，李女士直言他向来乐善好施，得悉 极乐寺慈善医院宗旨，十分认同，于是就捐献了一 台验眼器材，以帮助更多人。 李女士随后也在院内院内眼科专科挂号看 诊，同时顺利完成了白内障手术。她的白内障问题 已超过十年了，之前都是在政府医院跟进。初期问 题还不严重，于是没有动手术。后期除了白内障， 还有一些综合因素，医生对手术没有把握，她因而 一再拖延眼疾。

李女士是槟城中央医院退休护士，数月前 她和丈夫途经极乐寺一带，发现这里新建 了极乐寺慈善医院。后来丈夫身体不适到

“在这里看了眼科专科后，医生有信心可以帮 我解决问题，而且费用合理，是我可以负担的，于 是我就决定不再拖延了。”

院里检查，始知长了肿瘤。李女士本打算

李女士表示，极乐寺慈善医院的医护人员都非

让丈夫到政府医院治疗，不过因需排期所

常专业，也很友善，加上干净崭新的环境，让人感

以转至私人医院医治。虽然丈夫最终不敌 病魔离世，却也遗爱人间，捐出一台验眼 器材于极乐寺慈善医院。

觉放松。基于预防胜于治疗，念及自己已经很久没 有做健康检查，她也和儿子及媳妇在院里进行了 详细的身体检查。“医院靠近住家，看医生非常方 便，极乐寺慈善医院很自然是我的看病首选”。

44

李女士的丈夫（已故）遗爱人间， 捐献了一台眼睛检验器材给极乐寺 慈善医院。左一为眼科专科黄子麟

45

医生，右一为李女士。

Ms. Lee, who is in her eighties, is a retired nurse

surgery successfully. She said, “I have had cataract

who used to serve at Penang General Hospital. A

problems for more than ten years and have been

few months ago, she and her husband were in the

following up at the government hospital. At the

vacinity of the Kek Lok Si Temple and realised that

beginning, the problem was not serious, so I did not

a new hospital had been set up close to their house

undergo surgery. Later, I developed other problems

- Kek Lok Si Charitable Hospital. Not long after that,

that complicated the cataract to such an extent that

her husband was not feeling feel and decided to go

the doctors were not confident to operate on me.

for a medical check up in KLSCH and found a tumor.

And since I was still able to see, I kept delaying the operation. After consulting the eye specialist at Kek

As Ms. Lee is a retired civil servant, they initially

Lok Si Charitable Hospital, the doctor assured me

considered seeking treatment at a government

that he was able to solve the problem. When I saw

hospital. “However, due to the waiting times at the

that the cost was also reasonable, I decided not to

government hospital, we decided to go to another

delay the operation any longer.” Ms. Lee said that

private hospital for treatment,” she said. Although

the healthcare personnel at Kek Lok Si Charitable

her husband eventually succumbed to the disease

Hospital are professional and friendly, and that the

and passed away, he did leave behind a legacy of

new, clean environment is reassuring.

benevolence by donating an eye test device to Kek Lok Si Charitable Hospital. “My husband had always

A believer of prevention is better than cure,

been kind and charitable. When he found out

Ms. Lee considers a health check-up is necessary

that this was a charity hospital with a mission that

especially if one has not had one for a long time. She

resonates with him, he decided to donate a device

managed to convince her son and daughter-in-law

that would allow the hospital to help more people.”

to join her for a detailed physical check-up at Kek Lok Si Charitable Hospital. She said, “This hospital

When Ms. Lee learned that Kek Lok Si Charitable

is close to my home, and going to see the doctor is

Hospital has a specialty in ophthalmology, she

very convenient. Kek Lok Si Charitable Hospital has

seeks consultation

become my first choice for my healthcare needs.”

and completed her cataract

温 情 院 事

至爱家人陪 伴

Mr Wong的最后圆融住院时光 A M ore Agre e a bl e A lt e r na tiv e 用心做好的每一件小事，都可能是他人在黑暗里的一缕微光。不久前， 极乐寺慈善医院的脸书专页收到了一位病患女儿的求助讯息。病患 Wong

Mr

是末期癌症患者，病发的前一天，人还好好地在家休养，病发后

被送往政府医院抢救。他在政府医院里待了十天左右，由于无法吞食固 体食物，只能依赖点滴和一些液体食物来维持生命，因此在短短的十天 内暴瘦至皮包骨。住院期间病患家人轮流探望，不过由于医院规定12岁 以下的小孩不能进入病房探病，因此病患一直心心念念最牵挂的孙女。 极乐寺慈善医院为病人圆了这桩给心愿。

“之前他身体还健康时，每天都会载送孙女上 学、放学、去补习班等等，孙女则是他的小小按摩 师，每天晚上会帮他按摩腿。他住院时虽然身体虚 弱，但是人还是清醒的，一直挂念着孙女就快要过 生日了，而且他和孙女的生日也只是相差几天而 已。”病患太太 Mrs Wong 说。乖巧的孙女在外公 病发送院时也随着大人在急诊室外等候至半夜。 Mr Wong的身体每况日下，医生也告知情形不 乐观需要有心理准备，加上看着同病房的其他病人 一个接一个地不治离开了,他的心情也抑郁到了极 点。病患太太 Mrs Wong 表示：“我们无法帮他办 理出院，因为医生有跟他施打了强心剂，不能立刻 停药。我们也尝试问了好几家私人医院看是否可以 转院，但是没有医院愿意接收。”后来病患女儿无 意中得知了极乐寺慈善医院，于是就通过医院的脸 书专页询问是否可以接受病患转院。

46 47

“我们在脸书询问不久后，就有跟极乐寺慈善

转院后，病患终于可以见到孙女了，心情也一

医院的医生通过电话联系。一开始时医生告诉我说

扫阴霾，开朗了许多。Mrs Wong 说：“我们还在病

可能无法接收，因为医院暂时没有临终关怀服务，

房里帮孙女庆祝了生日，换了新环境，也终于看见

也没有类似的护理经验。那时是真的非常失望，不

了牵挂的孙女，他非常开心。”在极乐寺慈善医院

过后来医生就建议不如面对面详谈。”于是隔天一

里住了5天左右后，病患的病情逐渐稳定而可以出

早病患太太 Mrs Wong 就来到极乐寺慈善医院见了

院了。“他喜欢吃面线，回家后我就每天煮一些面

负责医生，当天经过了医院管理层商量讨论后决定

线给他吃。后来，他也可以自行用助行架在屋子里

接受让病人转院。

缓慢行动。”

陪伴在侧的病患女儿补充说：“当我告诉父亲

奈何，Mr Wong 最终还是敌不过癌症病魔，

可以转院时他非常开心，一直催我们快点。不过中

离开了这个世界。也许唯一值得安慰的是，他生命

途却又接到极乐寺慈善医院医生的电话告知有可能

最后的一段日子里有最爱的家人陪伴在身边。

办不成转院，当时真的就像有一块大石压在心里， 等待那几个小时非常煎熬，心情也像坐过山车般起 起落落。”所幸一波三折后终于在当天晚上成功将 病患从政府医院转至极乐寺慈善医院，病患女儿的 心头大石也落下了。

温 情 院 事

The little things we do with our heart can often

his little masseuse, massaging his legs every night.

be a ray of light for those struggling in darkness.

When he was hospitalised, although he was weak,

Not long ago, Kek Lok Si Charitable Hospital

he was still conscious and able to remember his

received a message on its Facebook page from a

granddaughter’s birthday, which was approaching.

patient’s daughter asking for help, and the hospital

His granddaughter would wait patiently outside the

followed up immediately. The patient, Mr. Wong, is

A&E department with the adults until midnight when

a terminal cancer patient who was recuperating at

her grandfather was sent to the hospital. She wasn’t

home the day before he fell ill and was sent to a

allowed to visit him in the ward and she missed him.

government hospital for resuscitation. He stayed in the government hospital for about 10 days. As he

As Mr. Wong’s health deteriorated the doctor

was unable to swallow solid food, he had to rely on

told him that he needed to prepare for the worst.

being drip-fed for sustenance, and as a result, he

He felt depressed as he saw other patients in the

lost a lot of weight in just 10 days. During his stay,

ICU ward pass away one by one. Mrs. Wong said,

his wife and daughter took turns visiting him, but

“We couldn’t discharge him because the doctor

because the hospital forbids children under the age

had given him a strong cardiac medication, which

of 12 from visiting the wards, the patient had not

couldn’t be stopped immediately. We also tried to

had a chance to see his granddaughter, whom he

seek several private hospitals’ consent to tranfer

dearly missed and had longed to see.

him over but no hospital was willing to do so.” Later, the patient’s daughter chanced upon the Kek Lok Si

Mrs. Wong, the patient’s wife, said, “Previously, when he was still healthy, he would drive his

Charitable Hospital, and reach out to the hospital through Facebook page.

granddaughter to and from school, tuition classes and so on every day, while his granddaughter was

Mrs. Wong said, “Shortly after Facebook

“Previously, when he was still healthy, he would drive his granddaughter to and from school, tuition classes and so on every day, while his granddaughter was his little masseuse, massaging his legs every night.”

enquiry, we received a phone call from a doctor

Mr. Wong was finally transferred to the Kek Lok Si

at the hospital. At first, the doctor said that they

Charitable Hospital in the evening. It was a big relief

might not be able to help because the hospital did

for the family.

not have a hospice service then nor any experience in handling a case like Mr. Wong’s. I was really

At the new hospital, Mr. Wong was able to see his

disappointed. But then the doctor suggested that

granddaughter and his mood lifted. Mrs. Wong said,

we meet face-to-face to discuss the matter.” Mrs.

“We also celebrated our granddaughter’s birthday

Wong and her daughter went to the hospital early

in the ward, and he was very happy to be in a new

the next morning and after a discussion with the

environment and be with his granddaughter.” After

doctor and administrators, managed to convinced

about five days at Kek Lok Si Charitable Hospital,

the hospital to take up the challenge and accept Mr.

the patient’s condition stabilised and he was well

Wong.

enough to be discharged. “He likes to eat noodles, so I cooked some noodles for him everyday after

The daughter added, “When I told my father

he came home. Later, he was able to move slowly

that he would be transferred to Kek Lok Si Charitable

around the house on his own with a walking frame,”

Hospital, he was very happy and urged us to hurry

said Mrs. Wong.

up. However, in the middle of the process, we received a phone call informing us that there was

Mr. Wong eventually succumbed to cancer and

a possibility that the transfer would not be possible.

passed away, but his family were consoled that his

The wait for the final confirmation was agonising,

last days were spent at home in the warm glow of

like a heavy stone pressing on my heart. I was on

comfort and love.

an emotional roller coaster.” Fortunately, after a series of twists and turns, the transfer was approved.

温 情 院 事

爱心食堂里的 蔬食好味

50 51

飞天面，好看又好吃， 卖相好吸引人。

谁说医院食堂的食物乏味又选择少？极乐寺慈善医院 的素食食堂，是让人吃得眉开眼笑的所在。这里提供 多样式的素食餐点，除了素食经济饭，还有各类面食 及饮料，每天为住院病患提供美味营养餐点，也开放 给医院员工以及大众享受蔬食好味。

温 情

（1）餐厅员工刘佩玲除了负责冲泡饮料，也协助其他同事的工作。 （2）餐厅主任林庆云需要时刻留意各个岗位的情况，以确保整个流程是顺畅的。

院 事

（3） 李清福是餐厅厨师，拥有多年的掌厨经验。 （4） 餐厅员工詹道文选用新鲜的食材来烹煮美味的素食汤面。 （5） 忙碌的厨房一隅。

（1）

（2）

走进极乐寺慈善医院素食食堂，很容易就看见 餐厅主任林庆云。笑容满面的他，去年十月加入食

（3）

（4）

早餐和午餐时段，也欢迎大众来加入健康素食的行 列。

堂。林庆云拥有三十多年管理中餐厅经验，负责餐 厅的行政工作可谓驾轻就熟。除了管理餐厅员工的

李清福是素食餐厅的厨师，15岁就开始学厨，

工作岗位、时间表、食材添购等等，他也是全能的

曾经在餐馆、煮炒饭店、经济饭档等餐饮业担任厨

补位。

师。纵然是第一次在素食餐厅里当厨师，但也难不 倒经验丰富的他，

“在亚依淡这一带的素食餐馆并不多，因此这 家素食餐厅让大众多了一个选择，也可以推广素

“我把原本的食谱稍做变动，改成了素食料

食。我每天早上上班后的第一件事就是确保所有的

理，而一些酱料其实素食也是可以通用的。素食可

食材配料都已经准备妥当，有时缺少一些急用的食

以减少杀生，所以我也蛮开心可以在这里工作。”

材我就得赶紧地去采购。由于人手有限，所以我也 需要留意各个岗位的情况，随时补位以确保整个流 程是顺畅的。”

李清福主要负责烹煮餐厅里的经济饭菜式、炒 粉类以及准备住院病患的餐点。他表示，在这里最 大的挑战是工作非常繁忙，经常拿起锅铲就一直炒

“之前这里只售卖素食经济饭和一些简单面 食，我后来尝试多样化餐单，加入比较多的面食选

个不停，所幸后来餐厅请多一个帮手来减轻他的负 担。

择，如炒河粉之类的，也添购咖啡机售卖美式咖啡 等等。”目前素食餐厅从周一到周六都有对外开放

餐厅每天都会提供不同的汤面选择，例如素爪

52 53

（5）

哇面、素福建面、素咖喱面等等，而负责烹煮汤面

餐厅的灵魂除了美味的食物，饮料也扮演着举

的就是今年初才加入的詹道文。他本身是素食者，

足轻重的角色。负责冲泡饮料的刘佩玲说：“我从

也曾在素食餐厅工作。

小到大就很喜欢冲泡各种不同的饮料，因此经常会 观察其他人做的，然后自己学习。”

“我18岁就开始茹素，觉得素食比较清爽，没 那么油腻，对身体健康，也感觉更有活力。”正准

喝着她刚泡好的咖啡，一层厚厚的泡沫下是香

备着酱汁的他边做边解释说：“像这个爪哇面，我

醇浓厚的海南咖啡，让人精神一振。“有些咖啡店

都采用天然的食材，有豆干、马铃薯、花生等等，

为了省时方便，会预先泡好一大壶的咖啡，不过

新鲜有营养。还有哦，好吃的料理就是要趁热吃，

在这里我们是一杯杯冲泡。我会用手动搅拌器来

才能吃到最新鲜的味道。“

搅拌，让咖啡和炼奶的味道可以完美地融合在一 起。”她腼腆地解释道。

从小就跟着妈妈去巴刹，受妈妈的影响，詹道 文从小就喜欢待在厨房帮忙，喜欢烹饪。“我们不

由于素食餐厅也是医院员工的食堂，因此常有

能原地踏步，所以我经常研究各种煮法，也会常跟

医生护士在此用餐，加上靠近极乐寺，也有游客来

别人学习新的素食料理。”有幸把兴趣当成工作，

光顾，刘佩玲表示这让她有机会接触社会各个层面

又可以维持健康素食生活方式，因此他对目前的状

的人，从中学习到很多。

态非常满意。“所谓愿意做，欢喜受，我很开心可 以烹煮健康的素食给大家享用。”

参与

“侨南情义嘉年华” 为民义诊

916“侨南情义嘉年华”，极乐寺慈善医院专科 医生为参与民众义诊。 侨南小学配合90周年校庆，于马来西亚日当 天，与多个单位携手举办“侨南情义嘉年华”，为学 校筹款提升设备。本院受邀参与，于活动中担起回 馈社会责任，为社区及民众服务。 当天本院共动员逾30人，包括4名专科医生、 急诊室医生、护士及医院工作人员，现场提供义 诊，中风急救及预防骨骼疏松症的宣导等。本院也 出动救护车到现场，让民众及小学生参观救护车的 设备。

极乐寺慈善医院 槟城柴埕义消队 青运槟周东北县会

三合力 筹超过百包血浆

在极乐寺慈善医院，槟城柴埕义务消防队，以 及青运槟州东北县会的通力合作下，2023年10月 14日于发林阳光广场举行的捐血活动圆满成功，收 集了超过100包血浆。 捐血活动是本医院每年固定举办的社区关怀活 动之一。为了容纳更多的捐血者，本次活动地点首 次移至发林阳光广场，为参与者提供了更宽敞、舒 适的环境。 这次捐血活动取得了亮眼成果，收集超过100 包血浆，全部回馈给槟城中央医院，为地方社区的 健康事业做出了积极的贡献。

管理层团队

M A N A G EM ENT T EA M

院长 Medical Superintendent

首席执行长 Chief Executive Officer

首席营运长 Chief Operating Officer

拿 督 丁 福 南 医生 DATO’ DR. TENG HOCK NAN

涂仲仪医生 DR. THOR TEONG GEE

叶爱琴 CONSTANCE YEAP AI KHIM

首席财务长 Chief Financial Officer

护理总监 Director of Nursing

医院负责人 Person-In-Charge

周君慧 JANICE CHOW KUAN WAI

柯 诗晴 QUAH HSI CHING

林敏元医生 DR. LIM MIN YUEN

（左至右）叶爱琴、周君慧、柯诗晴、拿督 丁福南医生、涂仲仪医生、林敏元医生 （From left to right) Constance Yeap Ai Khim, Janice Chow Kuan Wai, Quah Hsi Ching, Dato’ Dr. Teng Hock Nan, Dr. Thor Teong Gee, Dr. Lim Min Yuen

驻院专科医生 耳，鼻，喉及头颈内外专科 Otorhinolaryngology (ENT), Head & Neck Surgery 吴如德医生

DR. (MS.) RUTH NG

MD (UKM), Dr. ORL-HNS (UKM), OHD (Niosh)

外科专科 GENERAL SURGERY 黎淞铀医生

DR. (MR.) LOI SHUNG YU

M.D. (FMSMU), MRCS (Ireland), MSurg (Malaya)

骨科外科专科 ORTHOPAEDIC SURGERY 林敏元医生

DR. (MR.) LIM MIN YUEN

MD (RSMU), MS Orth (UM), Fellowship in Interventional Pain Medicine (Korea)

附属专科医生 眼科专科 OPHTHALMOLOGY

骨科与脊椎外科专科 ORTHOPAEDIC & SPINE SURGERY

黄子麟医生

再鲁安华医生

DR. WONG CHI LUN

MD (UKM), MS (Ophth)

肾脏学与内科专科 NEPHROLOGY & INTERNAL MEDICINE 李晋德医生

DR. CHRISTOPHER LEE T.

MD (USM), MRCP (UK), MMED (S’PORE)

曾宝婷医生

DR. CHELSIA CHAN BAO TYNG

MBBS (UM), MRCP (UK), FELLOWSHIP IN NEPHROLOGY(KKM)

麻醉及重症学专科 ANAESTHESIOLOGY & CRITICAL CARE 雷志强医生

DR. LOOI JI KEON

MBBS (with Honours) (Monash), M.Anaes with Distinction (Mal)

DR. (MR.) ZAIRUL ANUAR B KAMARUL BAHRIN

MD (USM), MS Ortho (UKM), Fellowship in Spine Orthopaedic

骨科外科专科 ORTHOPAEDIC SURGERY 陈文昌医生

DR. (MR.) TAN BOON CHEONG

MBBS (Malaya), MS ORTHO (Malaya)

王坚松医生

DR. EDWIN ONG KEAN SIONG

MD (UM), MS Ortho

RES I D ENT C ON S U L T A NT S 内科专科 INTERNAL MEDICINE 梁家强医生

DR. NEOH KAR KEONG

MD (UNIMAS), MRCP(UK)

麻醉及重症学专科 ANAESTHESIOLOGY AND CRITICAL CARE 柯彩虹医生

DR. QUAH CHAI HOONG

MD (USM), Master of Anaesthesiology (UM)

放射学专科 RADIOLOGY 黄诗幈医生

DR. WONG SEE PENG

MD (UPM), FRCR (UK)

V I S I T I NG C ONS U L T A NT S 心脏科与内科专科 Cardiology & Physician (Internal Medicine) 梁友立医生

DR. NEOH EU RICK

呼吸系统专科 RESPIRATORY MEDICINE

MBBS(Hons) Belgaum, MRCP(UK), M.Med (Internal Medicine) Singapore

伊尔凡医生

吴荣良医生

MBBS (Malaya), MMED INTERNAL MEDICINE (UKM), RESPIRATORY MEDICINE SUBSPECIALITY (KKM)

DR. GOH ENG LEONG

B.Sc. (Med), M.D. (UKM), M. Med (S’pore), MRCP (UK), FNHAM, AM

神经科与内科专科 NEUROLOGY & INTERNAL MEDICINE 雷艾霖医生

DR. LOOI IRENE

MBBS (UM), MRCP(UK), FRCP (Edin), Fellowship of Neurology (Malaysia), Clinical Fellowship of Stroke (NNI TTSH Singapore)

DR. IRFHAN ALI BIN HYDER ALI

内科专科与感染病专科 INTERNAL MEDICINE & INFECTIOUS DISEASE 拿督曹定思医生

DATO’ DR. CHOW TING SOO

MD(USM), MRCP(UK), FRCP (UK)

Medi Hope

慈爱 承诺 关怀 ●

●

马来西亚槟城极乐寺慈善医院期刊《医愿》，于2023年7月创刊， 是一本记录极乐寺慈善医院建设发展，奉行慈善医疗的免费刊物。 透过“慈爱、承诺及关怀”的愿景与宗旨，援助病患，造福社会。

出版 出版顾问 统筹 编务策划

槟城极乐寺慈善医院 涂仲仪医生 黄敏芬 黑土设计所

主编

张丽珠

撰文

林霞君 / 舒萉 / 刘赐惠

英文编辑

ST Leng

设计总监

庄家源

摄影

谢丽萍 / 叶有玟

封面摄影

庄其远

美术设计

谢丽萍

刊头字体设计

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Published by

hrftype @ Sueh Li / Louie Lee

Vinlin Press Sdn Bhd No 2, Jalan Meranti Permai 1, Meranti Permai Industrial Park, Batu 15, Jalan Puchong, 47120 Puchong, Selangor, Malaysia. 槟城极乐寺慈善医院 Kek Lok Si Charitable Hospital No. 623, Jalan Balik Pulau, 11500 Ayer Itam, Pulau Pinang.

极乐寺慈善医院 医院热线 General Line

+604-2999333

紧急专线 Emergency

+604-8283233

地址 Address

Kek Lok Si Charitable Hospital

No. 623, Jalan Balik Pulau, 11500 Ayer Itam, Pulau Pinang.

捐款 Donation 银行 Bank 账号 Account No. 户名 Account Name

CIMB Bank 8007933957 YAYASAN KEK LOK SI

请将收据发电邮至 yayasan@klsch.my， 或 Whatsapp +604-8282233，并附上捐 款人姓名。 Kindly provide the donor’s full name and send the transaction slip to yayasan@ klsch.my or WhatsApp +604-8282233.

全 额 赞 助 3年 护 士 文 凭 课 程

：

Requirements

1. Malaysian Citizen 2. Single (Male or Female) 3. Age between 18 - 26 years old 4. SPM Certificate or equivalent with five (5) credits Mandatory credit in : Bahasa Malaysia Mathematics Either one (1) of the credit below : Science / Biology / Chemistry / Physics / Applied Science and Credit in two (2) other subjects and Pass in English Appointment after training: Upon successful completion of the training programme, candidates are required to serve a 6-year bond or service with Kek Lok Si Charitable Hospital with an attractive remuneration package, and post basic training to suitable candidates.

Interested candidates are welcome to submit your application along with a recent photo, SPM results, and a copy of NRIC to enquiry@klsch.my