As the days get longer and the weather gets warmer, we are thrilled to announce that the pool, hot tub and rooftop officially open on May 1st! Please take a moment to review the updated pool rules and guest policy on page 3.
With the extension of the pool season and ongoing operations of the hot tub, we hope you get to enjoy these amenities to the fullest! Thanks to all for your feedback and cooperation.
Please join us on May 5th for a celebration of Cinco De Mayo on the rooftop and bring your favorite dish!
We are also excited to announce a new fitness partnership with Tremont Athletic Club Enjoy complimentary fitness classes each week on the gym terrace. Please RSVP and find more details on the INTRO App.
On a bittersweet note, Tamra wants to take a moment to say farewell as she leaves for her next adventure in Puerto Rico. "It's been an absolute pleasure being your Resident Engagement Coordinator! I wish you all the best and look forward to seeing the INTRO community continue to thrive."
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Tremont Athletic Club Fitness Class Every Wednesday @ 6:30pm
Cinco De Mayo Rooftop Fiesta
Botanical Garden Excursion
Greyt Big Talk by Anna Cerveny + Coffee In The Plaza
Happy Hour
NOTES:
Scan to see more details & RSVP on the INTRO App Events Page
TURN ON your INTRO APP event notifications to get first priority on workshops and classes! We are frequently on waitlists, so please be mindful and allow space for new residents!
POOL & AMENITY SPACE RULES
• HOURS OF POOL & HOT TUB OPERATION: 6AM – 10PM
• HOURS OF AMENITY DECK OPERATION: 6AM – MIDNIGHT
• 2 GUESTS PER RESIDENT (LEASE HOLDER) UNLESS PRIOR APPROVAL BY MANAGEMENT
REQUEST MUST BE SENT 48 HOURS IN ADVANCE SATURDAY AND SUNDAY IS STRICTLY 2 GUESTS PER RESIDENT ONLY
• RESIDENTS MUST ACCOMPANY GUESTS AT ALL TIMES
• WARNING, NO LIFEGUARD ON DUTY
• ABSOLUTELY NO GLASS ALLOWED UP TO A $1,000 FINE MAY BE ASSESSED
• ABSOLUTELY NO FLOATATION DEVICES UNLESS IT IS SAFETY RELATED
• IF ADA ASSISTANCE IS NEEDED FOR THE POOL, CONTACT CONCIERGE AHEAD OF TIME
• CHILDREN UNDER 16 MUST BE SUPERVISED AND ACCOMPANIED AT ALL TIMES BY A PARENT OR LEGAL GUARDIAN
• ALL SWIMMERS SWIM AT THEIR OWN RISK OWNER IS NOT RESPONSIBLE FOR ACCIDENTS OR INJURIES
• POOL CAPACITY = 54 PERSONS HOT TUB CAPACITY = 20 PERSONS
• NO RUNNING, DRINKING GAMES OR ROUGH ACTIVITIES ARE ALLOWED
• PROPER SWIMMING ATTIRE IS REQUIRED AT ALL TIMES A SWIMSUIT COVER-UP AND SHOES SHOULD BE WORN INSIDE THE BUILDING
• RESIDENTS AND GUESTS MUST ADHERE TO RULES AND REGULATIONS POSTED IN THE POOL AREA AND IN THE LEASE AGREEMENT RULES ARE SUBJECT TO CHANGE AT MANAGEMENT’S DISCRETION
Hi! We're Felix and Sara, and we live in this beautiful place with our dog, Hades You might have seen him with his signature blue coat or trendy rain jacket
We moved into INTRO in November and have enjoyed our time here Before living here, we lived in the suburbs of Strongsville, in our "forever home " We had no plans to move, but we decided to tour this place on a whim to see what it was about The gym, the pool, the common area, and being centrally located to everything gave us a lot to think about
When we got home, we stared at the yard we eventually had to mow, the driveway we had to shovel, and the leaves we had to clear Finally, we looked at each other and had a moment of clarity – 2 weeks later, we decided to list our house Fast forward to now, and we still have no regrets
Today, Felix continues to be a software engineer for McKesson, but instead of hanging out in his home office, he takes his video calls on the rooftop (weather permitting). Sara splits her time doing surgeries for cats and dogs (https://www youtube com/@EverydayVet) while pursuing a new career in real estate.
And as of mowing grass in our spare time, we instead spend time hanging out in the City, exploring the many things it has to offer
Meet the people who keeps things going. We'll feature INTRO staff in each issue!
Hello Residents! Pleased to meet you My name is Katelyn, and I am your new General Manager here at INTRO I am looking forward to meeting everyone –including your friends, family, and even four-legged pals
A little bit about me – well the biggest part, I am from Minnesota! Yes, we do say things like: “Okie Doke,” “Don’t ya know,” and (my personal favorite) “Ya, Sure, Ya-Betcha!” I’ve lived in Minnesota my whole life, and I am excited to make this transition to Ohio.
What made me move to Ohio? This company. I worked for Harbor Bay Ventures for a property in Minnesota and was excited to get the call that there was an opening for a new General Manager in Cleveland. I have never been to Cleveland, so I needed to explore the area, but I do remember when this building was being built. It was a steppingstone, to what was soon to be a milestone.
"I am looking forward to bringing my knowledge and background in Property and Team Management to INTRO and really continuing to build a great place to live. I love getting to know each of my residents and making sure their voice is heard."
So, I came to Ohio, and when I saw the growth of Harbor Bay and how INTRO came to be, I was in awe It really was love at first sight Give me a stretch of a month or so, but I want to hear your input, thoughts, suggestions, stories, and take time to get to know each one of you and what your needs are here within the community As I understand, this is your home, so thank you for allowing me to part-take in this new journey, and I hope to enhance your experience here within the community!
Well, there’s that tangent Us Minnesotans are known for those… stories, and long goodbyes. Back to the basics. 1) I am from Minnesota. Now… 2) I have a son; his name is Elijah! You may see him from time to time He is about to be seven months old and certainly loves meeting people, smiling and a good adventure 3) I have two dogs I am not sure on the breed, but they look like little foxes and are both rescues. Their names are Bella and Pablo 4) My hobby outside of work? We love to hike! Anywhere I can see the stars and be surrounded by trees is where you’ll find me Nature is the heart of home. I lived in Duluth, which is the greatest of the Great Lakes, so it was appealing to live near another If you have any decent trail recommendations, shoot them my way!
Now, down to the gritty I have an extensive background in Property Management with Multi-Family, Mixed-Use, Luxury, Affordable, Corporate Housing, and even Investment Rental experience. I am looking forward to bringing my knowledge and background in Property and Team Management to INTRO and really continuing to build a great place to live I love getting to know each of my residents and making sure their voice is heard. So please, stop down in the office during the weekday from 9am11am (less any daycare mishap, sickness, time-off or emergency) These are my dropin hours I have set aside for residents just to be able to walk-in and talk with me or join for a coffee/meet and greet.
I do just ask for a little grace during the first month or so of getting settled in Response timing may be delayed while I learn the operational side of things for INTRO, but once I am in the swing of things, email is the best source of contact In the meantime, connecting with my team to leave a message for me would be another good alternative. Communication is a big priority for me and a huge part of establishing a trusted relationship with my residents My goal is to establish that with each of you over time
Outside of meeting my residents, I enjoy Resident Events, Social Engagement, and bringing new ideas to the table! I hope to hear your suggestions and bring them to light (within reason of course) and see each of you at the upcoming Resident Events or during open office hours! This is a unique, and magnificent property – and I intend to keep it that way while making sure everyone truly feels At Home.
Best Regards,
Katelyn Kildahl Manager@introcleveland comHi, I'm Jasmine France, the new leasing agent here at INTRO. I love helping people find their perfect home, so I'm currently studying for my Real Estate license I'm a proud mother of two beautiful children, a 3-year-old boy, and a 7-year-old girl, as well as a 2-year-old Shih Tzu dog named Tyson. In my free time, I enjoy traveling, doing event and interior design, and DIY projects
"I'm excited to be a part of INTRO and look forward to meeting you all!"
"Sven is a 4yr old Pembroke Welsh Corgi He loves people but also likes to play shy His favorite things to do are play with his tug rope, hang out in the dog park soaking up the sun, and doing a protec from the windows of his apartment His favorite snacks are cheese, cheese, and more cheese. He loves to go on hikes, but only if his dads bring his backpack to carry him when his little stumpers get tired."
Parents: Joe & Matt
We have teamed up with Tremont Athletic Club to offer weekly fitness classes all summer long!
T.A.C. is a full-service gym with locations in both Tremont/Ohio City and University Circle. Named Cleveland's Best Gym 8 years in a row, they pride themselves on having the "best community, the best facilities, the best equipment, and the best staff."
Weekly fitness classes start May 3rd and will take place every Wednesday at 6:30pm in May on the Fitness Terrace! Reserve your spot now on the INTRO APP and learn more details!
As part of our commitment to sustainability, INTRO is no longer offering plastic water bottles in the fitness center We encourage you to bring a recyclable bottle to the gym and utilize our advanced filtered water station (above the water fountain) to fill and refill your bottle 6,400+ bottles have been saved to date Let's work together to get that number up
Thank you for your understanding!
BOOK HERE
Suite amenities include smart home technology, a Sonos Move speaker, Dyson blowdryer, iron/steamer, Nespresso maker, organic fair trade linen from Yaya & Co. over a Purple mattress, super plush Brooklinen towels and pillows
All resident referrals will receive a rent credit of:
$500 for standard units
$1,000 for Penthouses
2bd, 2 5 ba
$375/night
What to know: within 90 Days of Desired Date
Check in 3pm, Check out 11am Book through the Intro App
Just make sure your referred friends let us know you brought them here on their application!
We appreciate you!
iNTRO's TOTAL POUNDS OF COLLECTED FOOD WASTE:
606 pounds!
SIGN UP TODAY
Composting has a huge impact on the environment. From a greenhouse gas equivalency standpoint, your composting efforts are equivalent to 4 urban trees seedlings grown for 10 years.
MONDAY THROUGH FRIDAY NEXT DAY DELIVERY
Drop off Monday through Thursday by 8am, receive it next day Drop off Friday by 8am, receive it on Monday
Having issues with your WIFI? call CBB for assistance:
(833) 253-4443
Pick up your new garment bag from the concierge desk and fill out your tag
DROP BOX and LOCKERS located in the parking garage by main elevators
When your garments are delivered back to the lockers, you will receive a text message with the locker number and lock code
Instructions for using the App for Partnership Discounts:
1. Go to the App Store on your Apple or Android Device.
2. Search “INTRO Cleveland” and download our free app.
3. Open the App. Sign up or Sign in.
4. Navigate to the “Building” tab in the bottom center of the screen.
5. Scroll down until you get to “Local Business Partnerships.”
6 Click on each logo to learn about the business and view promotions
7 Present the content page showing the discount at the business, or use the specified online promo code!
