March/April 2024

IMPRINT CANADA THE MARKETING AND INFORMATION SOURCE FOR IMPRINTABLE PRODUCTS

A Tristan Communications Ltd. Publication

INSIDE THIS ISSUE BUILD TRUST BY MANAGING CUSTOMER EXPECTATIONS

Customer service expert Jeff Mowatt shares how managing customer expectations is key to fostering loyalty and retention.

8

DONʼT BECOME DISTRACTED TO THE DAZZLE

International talent developer Kate Zabriskie explains how companies can consistently deliver reliable customer service. 14

MARCH/APRIL 2024

Volume 31, Issue 2

Teeing Up For Success

How Golf Builds Relationships That Can Take Your Business to the Next Level

By Adriano Aldini, Imprint Canada

In the realm of business, where connections are crucial and networking is paramount, few activities hold the same allure and deliver the same effectiveness as a round of golf.

Golf has long been recognized not just as a sport, but as a powerful tool for forging and nurturing business relationships.

In the world of promotional products, understanding the significance of golf in cultivating connections can be instrumental in driving sales and fostering longterm partnerships.

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The Secrets of Visionary Thinkers

Social media marketing can become daunting, but it doesn’t need to be. With these five simple steps, small businesses can maximize their ROI initiatives.

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We showcase the newest product offerings courtesy of the industry’s leading suppliers of imprintable apparel, hard goods, 22 decorating supplies and equipment.

In an increasingly competitive marketplace,

where differentiation is key, the strength of one’s When business owners source relationships can make all the difference. promotional products, they are essentially investing in the business of relationships. Golf Business, continued on Page 12

How to ensure new ideas get real consideration

By Susan Robertson

When you think of famous visionary leaders, you often think that they have something, know something, or do something that the rest of us don’t have, don’t know, or can’t do.

The truth is, they don’t. The only thing they have is an intuitive understanding of how to open their minds and consider new ideas. When you’re thinking about new ideas, you’re often thinking of the divergent phase of the brainstorming process where you generate many new ideas.

However, the convergent (deciding) phase is equally important - to ensure that those new, fresh, and interesting ideas thought of during the divergent phase actually get considered.

Due to some basic neuroscience principles, it’s all too easy to instantly reject any truly new ideas. The very human tendency is to decide to select the ideas that make you feel the least uncomfortable.

In other words, even if you managed to generate some really unique and innovative ideas, you’re fairly unlikely to decide to use them, unless you do some overt things to help overcome instinctive fears of anything new.

New Ideas, continued on Page 20

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IMPRINT CANADA THE MARKETINGMarch/April AND INFORMATION SOURCE FOR IMPRINTABLE PRODUCTS 2024 - Volume 31, Issue 2

MARCH/APRIL2024 Waiting for Cuts For the second month in a row, Canada’s annual rate of inflation fell below three per cent, hitting 2.8 per cent in February. This is a sign that interest rate cuts might be on the horizon, but the question most Canadian consumers and businesses are asking is whether they can look forward to interest rate cuts from the Bank of Canada (BoC) anytime soon.

BoC Governor Tiff Macklem has long maintained that he would need to see a pattern of inflation staying near the central bank’s target of two per cent before considering rate cuts.

Scotiabank’s Vice President and Head of Capital Markets Economics Derek Holt said, “The BoC will require more than just a lousy couple of months of soft inflation data before deciding to pull the trigger on a rate cut and especially on meaningful rate cuts in a plural sense.” Holt argues that Canada is “not there yet,” pointing to the American Federal Reserve, which saw inflation soften only to see it boomerang back up again.

“It took way too long to begin tightening while denying all of the inflation evidence (during the pandemic). That made the BoC have to tighten more than it would have, had it acted faster,” said Holt. “It went on pause and contributed to renewed pressures only to have to come back with more hikes. To ease too soon would be the final straw. It would be a high stakes gamble that could easily backfire and add another black mark against Macklem’s leadership in the role.”

ONLINE EDITION

www.imprintcanada.com/magazine

NEWS

Douglas Porter, Chief Economist and Managing Director of Economics at BMO, shared similar sentiments, expressing doubts about whether a mere few months of encouraging data warrant a rate cut at the upcoming BoC announcement scheduled for April 10. However, he does not completely rule out the possibility.

TEEING UP FOR SUCCESS CONTʼDPG12

1

THE SECRETS OF VISIONARY THINKERS CONTʼD PG 20

8

HOW TO MANAGE CUSTOMER EXPECTATIONS CONTʼD PG 20

14

DONʼT BECOME DISTRACTED BY DAZZLE CONTʼD PG 16

16

FIVE EASY STEPS TO MAXIMIZE SOCIAL MEDIA ROI

NEW PRODUCT SPOTLIGHTS 22 28 32

Randall Bartlett, Desjardins’ Senior Director of Canadian Economics, reinforced the idea that it’s essential to recognize the persistent influence of housing expenses on inflation. Despite the Bank of Canada’s vigorous interest rate increases, numerous markets have not experienced notable drops in housing prices. Mortgage interest continues to play a significant role, contributing a notable 26.3 per cent annual increase to inflation.

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The fear is that by lowering rates too quickly, or by too much, it could trigger another surge in the housing market with runaway prices and increasing unaffordability, like was seen before the rate hikes kicked in.

MARKETING COORDINATOR

Tony Muccilli : tony@imprintcanada.com

Steve Silva : feedback@imprintcanada.com

PRODUCTION MANAGEMENT

ADVERTISING SALES

Adriano Aldini : news@imprintcanada.com

Therefore, the question remains: when can Canadians expect the initial rate reduction?

BMO indicates that it’s expecting a potential cut in June, which coincides with the BoC’s planned announcement on the June 5. This forecast seems to be in line with the perspective of RBC Economist Claire Fan, who asserts, “In general, we anticipate a consistently weak economic environment to continue dampening inflation indicators in Canada in the coming months, thus paving the way for the BoC to begin reducing interest rates around the middle of the year.”

1

Tony Muccilli (Toronto) Tel: (905) 856-2600 Fax: (905) 856-2667

CONTRIBUTORS

Adriano Aldini,, Jeff Mowatt, Kate Zabriskie, Susan Robertson TRISTAN COMMUNICATIONS LTD. Publications mail agreement no.

40025740 Return undeliverable mail to: 190 Marycroft Avenue, Unit 16, Woodbridge, Ontario, L4L 5Y2 Email: shows@imprintcanada.com ISSN: 1480-1884 GST Registration #: RT892913294

Imprint Canada is published six times per year by Tristan Communications Ltd. The contents of this publication may not be reproduced either in part or in whole without the consent of the copyright owner. The views expressed in this publication are not necessarily those of the publisher. Request for missing issues are not accepted after three months from the date of publication.

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News {Business Development}

How to Build Trust by Managing Customer Expectations 6 tips for reducing customer frustration

By Jeff Mowatt

Are you noticing how customers are becoming more demanding? When managers bring me in to deliver customer service training for their teams, one of the most frequent concerns they share is how customers seem to be angrier, more frustrated, and more rushed than ever. But is that really true?

My experience over the 30-plus years that I’ve been speaking and training on the topic, is that customers aren’t necessarily grumpier. It’s that they occasionally receive service

that’s faster than expected, like Amazon’s overnight delivery.

And they’re also doing business with organizations like Uber that report real time the driver’s location, and exactly when they’ll arrive. So, customers aren’t necessarily grumpier, but their service expectations are higher.

The good news for managers and frontline staff is we don’t necessarily need to speed up our service; especially when there are staffing shortages and supply chain issues. We just need to improve the way we manage customer expectations.

Here are 6 easy ways to make that happen.

1. Opt for Trust over People Pleasing

No one likes dealing with aggressive customers. To avoid confrontations, staff may simply give-in and tell customers what they want to hear. Or employees appease customers with commitments like, “I’ll try” or “I’ll do my best”. The problem is customers interpret those remarks as promises.

And when those promises aren’t fulfilled, we lose trust.

That’s why in our Trusted Advisor Customer Service training sessions, team members learn that we build more trust by saying ‘no’ to a customer - and instead set realistic timelines - than by being wishy-washy about commitments.

2. Mention Typical Industry Timelines

Interior designers ordering custom furniture are quick to remind clients about 12 week turnaround times. Factory ordered vehicles generally have months long wait times. So, share your industry average delivery times along with any steps your organization takes to beat that average.

3. Tell – Don’t Ask

A common reaction when a customer or coworker asks you to complete a task is to ask, “When do you need that completed?” Unfortunately, asking that question tells the person that you plan on putting it off as long as possible. Not good.

So don’t ask customers or co-workers for their timelines.

Instead, proactively offer yours: “I’m on it, and I’ll have it all ready for you by end of business day on Thursday.”

4. Sound Cheerful, not Grudging

The tone of our communications has a surprisingly large influence on customer perception. For example: • Rather than saying: “I’ll have to check our inventory and get back to you,” instead say: “I’ll be happy to check our inventory and get back to you.”

• Rather than saying: “We won’t be able to get your product until Wednesday,” instead say: “We can have your products to you as soon as Wednesday.”

Choosing positive wording over negative helps customers become less frustrated and more cooperative.

5. Aim to Exceed Expectations

When things go wrong and we do mess-up on delivery times, we of course need to fix the problem, and more importantly, fix the relationship.

It’s not enough to finally give the customer what they should have received in the first place. We also need to address their frustration and the hassle factor. In some cases that might mean offering a price adjustment or bonus.

However, before offering extras we need to find out the customer’s expectation.

You might say for example: “We value your business and we want to do the fair thing. What do you think would be fair?”

It’s not enough to finally give the customer what they should have received in the first place. We also need to address their frustration and the hassle factor.

8

IMPRINT CANADA | March/April 2024

Customers, continued on Page 20

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News {Business Development} Golf Business, continued from Page 1

Every branded item distributed carries not just a logo, but the potential for a deeper connection with existing and potential future clients.

Golf, with its unique blend of product needs, camaraderie, atmosphere and leisure, offers an ideal setting for building these relationships. On the green, barriers are broken down, conversations flow naturally, and bonds are formed over shared experiences.

Leveling the Playing Field

One of the remarkable aspects of golf is its ability to level the playing field. Regardless of one’s title or status within an organization, everyone stands on equal footing on the golf course.

This egalitarian environment provides an opportunity for genuine interactions to occur, unencumbered by the usual hierarchical constraints of the business world.

Whether you’re a CEO or a sales representative, swinging the clubs side by side fosters a sense of mutual respect that transcends the confines of the office and helps build lasting relationships.

How one conducts themselves on the course can speak volumes about their character and professionalism, leaving a lasting impression on potential clients or partners.

By leveraging the rapport built through golf outings, business Translating Relationships into Sales owners and decorators can The connections forged on the golf course have the potential to translate into tangible business outcomes. As position themselves as trusted offering solutions relationships deepen and trust is established, clients are partners, more inclined to do business with those they know and that meet their clients’ branding like. needs. after the event or golf round has taken place.

Looking Ahead: Nurturing Relationships Beyond the Green

The Art of the Business Golf Game

Playing golf isn’t just about sinking putts and driving balls down the fairway; it’s also about mastering the art of relationship building.

Business deals are rarely closed on the course itself, but the conversations and connections made during a round of golf can lay the groundwork for future opportunities.

It’s not uncommon for business discussions to seamlessly intertwine with golf banter, allowing for a more relaxed and open dialogue.

Moreover, the etiquette and sportsmanship inherent in golf mirror the qualities valued in business relationships – integrity, honesty, and respect.

Business deals are rarely closed on the course itself, but the conversations and connections made during a round of golf can lay the groundwork for future opportunities.

12 IMPRINT CANADA | March/April 2024

Golf + Promotional Products = perfect synergy

This is where promotional products come into play. By leveraging the rapport built through golf outings, business owners and decorators can position themselves as trusted partners, offering solutions that meet their clients’ branding needs.

Furthermore, the promotional products themselves serve as tangible reminders of the relationship cultivated.

Whether it’s a custom golf ball, a branded polo shirt, or a personalized golf accessory, all of these items serve as constant touch points, keeping the business top of mind for clients.

In essence, every promotional product becomes a testament to the enduring partnership between client and provider; one that delivers value and recognition long

While golf may serve as the initial catalyst for building business relationships, its impact extends far beyond the confines of the course.

It’s essential for business owners and decorators to recognize the importance of nurturing business connections beyond the occasional round of golf. This involves staying in touch, demonstrating continued value, and finding new ways to add value to the relationship.

In an increasingly competitive marketplace, where differentiation is key, the strength of one’s relationships can be one of the biggest game changers.

In the world of business, relationships reign supreme.

Golf, with its blend of camaraderie, competition, and leisure, offers a unique opportunity for business owners and decorators to forge meaningful connections with clients and partners.

By prioritizing the cultivation of genuine connections through activities like golf outings, business owners and decorators can better position themselves to reap the benefits of client loyalty which feeds into long-term success in the promotional products industry.

By understanding the role that golf plays in relationship building and leveraging these connections effectively, businesses can drive sales, foster loyalty, and secure their position as trusted partners in the promotional products industry.

So, grab your clubs, hit the green, and tee up success for your business relationships.

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News {Business Development}

Don’t Get Distracted by Dazzle Reliably and Repeatedly Deliver Good Customer Service

By Kate Zabriskie

For too many organizations, there is a misplaced priority on occasionally amazing customer service instead of consistently good customer service.

Many businesses talk about giving exceptional service when they’ve yet to master the fundamentals of a reliable and repeatable experience. They look for opportunities to dazzle when they should first focus on the basics and work toward mastering consistently good.

Subsequently, reputations suffer, customers are less loyal, and employees less capable of delivering on what’s promised.

Is that to say that exceptional shouldn’t be a goal? Of course not. However, it’s hard to run before you can walk, and most places occasionally stumble or have difficulty putting one foot in front of the other. Repeatable and reliable good service pays off more often than not for most organizations.

Your Move: Take a hard look at what you’re delivering. Are you steady and consistent, or is there more variation in the service experience? If you’re not performing with regularity, take the time to set basic standards, train on those expectations, and review and refine what you’re doing on an ongoing basis.

Payoff One: Consistently good can build trust.

When an organization delivers a solid service experience with few surprises, people know what to expect, and a certain level of trust develops.

On the other hand, when a provider delivers an “A” today, a “C” tomorrow, and a “D” next week, the lack of consistency undermines the trust-building process. In short, A, C, D almost always loses to B, B, B.

For too many businesses, there is a misplaced priority on occasionally amazing instead of consistently good customer service.

Payoff Two: Consistently good can grow loyalty and reduce customer churn.

Organizations that deliver exceptional one day and good the next may find that their good fails to live up to the expectations exceptional sets. Businesses that deliver a consistently good experience are less likely to run the risk of growing customer expectations to the point where they can’t be met. Those who chase exceptional too often find that they can’t keep topping themselves.

Your Move: Ask yourself if any previous efforts to delight have inadvertently encouraged your customers to expect more than you consistently deliver. If that’s occurred, it’s time to reset expectations.

For example, if your normal service response time is 48 hours and you’ve gotten into the habit of jumping on command for certain customers, it may be time to go back to return to a more manageable schedule.

Showing employees how to deliver exceptional is much harder than teaching them how to consistently deliver a solid performance. By zeroing in on the fundamentals, businesses can streamline processes, reduce complexity, and show their employees how to regularly and reliably deliver something good.

Your Move: Take a look at your training and what’s happening on the job. Are you nailing the basics? If not, it’s probably time to focus on the core activities that move the needle for most customers.

Dazzle, continued on Page 16

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Payoff Three: Consistently good can reduce the likelihood of disappointment.

Payoff Four: Consistently good is easier to train.

Reliable service drives loyalty. When customers know what to expect and they’re in need of what you have to offer, they’re more likely to stick with you if haven’t had them on a service roller coaster.

If you’re great only some of the time and occasionally missing good, you’ve opened the door and invited competitors to give it their best shot to woo your customers away.

Your Move: Pay attention to what keeps your customers coming back. Is it because you deliver a solid performance, is it because nobody else has tried to lure them away? If it’s the

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Payoff Five: Consistently good can be more cost effective.

Before investing in shazam, bling, and wow, businesses should ask themselves if those efforts have an appropriate payoff. If customers don’t value extras, are they worth it?

Probably not.

Your Move: Pay attention to where you’re investing and what kind of payoff you’re getting for your efforts. If customers don’t value what you’re providing, it may be time to modify your offerings.

Payoff Six: Consistently good is easier to monitor.

Whether a service experience meets standards is relatively easy to determine. In contrast, ascertaining delight is much harder and usually more subjective.

Your Move: Focus on what you’re evaluating and how. Are the standards measurable? If not, it may be time to rethink what you monitor and how you communicate that to those people providing service.

Most businesses would see a greater return on their investment if they strived for a grade of consistently good instead

of the occasional opportunity to delight and excite. The work is easier and the payoff better in the long run.

About the Author: Kate Zabriskie is the president of Business Training Works, Inc., a Maryland-based talent development firm. She and her team provide onsite, virtual, and online soft-skills training courses and workshops to clients in the United States and internationally. For more information, visit www.businesstrainingworks.com.

How To Master Social Media Marketing Five Essential Steps for Businesses to Build & Grow Their Social Presence

By Adriano Aldini, Imprint Canada

In today’s expanding digital age, harnessing the power of social media is not an option, but a necessity for small business.

With more than five billion users worldwide, social platforms boast millions of daily users. According to Smart Insights Digital Marketing, the average daily time spent using social media is an eye-popping two hours and 23 minutes!

Social media is also one area of business where you don’t need to outspend your competitors in order to beat them.

Social media gives you the opportunity to differentiate yourself from your competitors in the most cost-effective way possible, making it the de facto marketing vehicle of choice for small businesses.

When done right, these strategies can maximize conversions at the lowest possible cost. So, how can companies master their social marketing initiatives and maximize their ROI?

1. Set Clear Goals:

Determine what you want to achieve through social media. Often, Key Performance Indicators (KPIs) are an afterthought, but it’s important to decide upfront what the

According to Smart Insights Digital Marketing, the average daily time spent using social media is an eye-popping 2 hours and 23 minutes!

16 IMPRINT CANADA | March/April 2024

primary goal should be for your social media campaigns.

It’s tempting to choose all four factors from the list below, but that’s a little ambitious. A safer approach is to pick one that specifically meets your business needs: • Engagement: clicks, likes, shares, comments, and mentions of your brand.

• Reach: follower counts, impressions, and web traffic.

• Conversions: sales revenue, lead conversion rate, and non-revenue conversions.

• Customer Loyalty: costs per lead, issues resolved, and customer lifetime value.

Be it engagement, reach, conversions, or customer loyalty, focusing on one primary goal helps streamline your efforts.

2. Know Your Audience:

Understand your target demographic’s demographics, interests, and preferences to tailor your content directly to these people.

Be specific here. This exercise is meant to help you get a general sense of who your target market is so you can engage with them effectively.

3. Analyze Competitors:

This is an important step many often forget. Take the time to identify your social media competitors.

Pay attention to what social campaigns they are implementing, the strength of their social influence (followers and engagement), and the frequency and timing of their posts.

You need to know what they’re doing well and what they’re

The average time users spend using social media is over two hours per day!

messing up to learn how you can differentiate your own campaigns. Keep this information in a document that you can easily refer to and update every quarter.

4. Choose the Right Platforms:

Renowned business consultant Peter Drucker famously said: “Efficiency is doing things right; effectiveness is doing the right things.”

Select one or two social channels that align with your audience and business goals. Not only will you be growing your community, but you will also be able to sell your products directly to your consumers.

5. Strategize Your Campaigns:

Develop a plan which defines your objectives, budget, resources, and timeline. Promote your campaigns through various channels and measure results to refine your strategy moving forward.

By following these steps, businesses can navigate the complexities of social media and effectively leverage platforms to grow their brand and reach their target audience.

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News {Business Development} New Ideas, continued from Page 1

There’s an old adage: people are resistant to change.

There’s some truth in that, most people are a bit resistant to change in most circumstances.

However, there are many instances where change is embraced with open arms. Events like marriage, the birth of a child, a career change, or moving to a new city are all dramatic life changes that are typically welcome. Most people are happy and excited to embark on these new journeys.

So, what is it about other types of changes that make the “people don’t like change” adage true? The difference is, with a few exceptions like the above, change is typically assumed to be negative.

To better understand this, think about this hypothetical situation. You’re at your desk, doing your work as usual, when your boss walks over and says, “Things are going to change around here”. If you’re like most people, your instant assumption is not that things are going to get better.

You probably assume it’s going to be worse. That you will experience some loss of something you currently benefit from.

Even if you can acknowledge that the change might be good for the department or the company, your go-to assumption is that things will be somehow worse for you personally.

This expectation that change equals loss is, surprisingly, grounded in neuroscience.

All humans have a set of cognitive biases. Cognitive biases are mental shortcuts that you use for problem-solving and decision-making. There are a few things to understand

Changing nothing is a decision.

And unfortunately, it is often the decision that is made by default.

about cognitive biases before you dive into why they’re problematic.

First, cognitive biases are NOT the same kind of bias related to diversity and inclusion initiatives. That’s a completely different concept. Cognitive biases are a neuroscience concept; they have to do with how our brains operate.

Second, cognitive biases are not individual. All humans share the same cognitive biases. It is not as if you have one cognitive bias and somebody else has a different one. All humans share these same mental shortcuts.

Thirdly, cognitive biases operate subconsciously. You are not aware you’re relying on these shortcuts when you are.

When it comes to the convergent phase of creative thinking - when you’re voting and deciding from a large list of ideas - the cliché that people don’t like change tends to hold true. You tend to shy away from the truly new ideas and only vote for the “safest” ideas.

This tendency is due to a specific cognitive bias called the Status Quo bias. The Status Quo bias is the phenomenon just described - that you instantly and subconsciously presume change to mean loss. Specifically, loss to you personally and individually. You assume that the current state of affairs is the best, and anything other than that will be negative.

So, when you are looking for new ideas and have generated a list of possibilities, and it is time to choose among them, you tend to choose only the safest, most incremental, and least disruptive ideas. In other words, you lean toward the least amount of change possible.

But suppose the situation is something that actually needs real change. In that case, you need to ensure that the team making the decisions doesn’t let the status quo bias get in the way of considering a more radical idea, which may be the one that really solves the problem.

Two tips to help you get around the status quo bias

1. Overtly include in your list of criteria that you want ideas that are disruptive, new, and will make a significant impact. Clearly stating that as a criteria will make a difference and will remind people that they need to explicitly consider some of the more interesting, unique, and potentially harder-to-implement ideas.

2. Another way you can approach getting around this status quo bias is to require the group to list the potential downsides of changing nothing.

Changing nothing is a decision. And unfortunately, it is often the decision that is made by default.

You can all too easily “decide to decide later” once you have more information. And then during the next meeting, you decide again to decide later, once you have even more information. And you continue that cycle until you miss the window entirely, and it’s too late.

So, when a group decides not to decide, they need to consider the true consequences of that decision. Given that they thought there was a need to get together and develop new ideas, there’s likely a definitive reason to create change by selecting a more impactful idea.

In order to become a more visionary and creative leader, you need to personally ensure that new, interesting, and more challenging ideas get real consideration. And you need to give your team some assistance so that they can do the same.

About the Author: Susan Robertson empowers individuals, teams, and organizations to more nimbly adapt to change, by transforming thinking from “why we can’t” to “how might we?” She is a creative thinking expert with over 20 years of experience speaking and coaching in Fortune 500 companies. As an instructor on applied creativity at Harvard, Susan brings a scientific foundation to enhancing human creativity. To learn more, please go to: SusanRobertsonSpeaker.com.

Customers, continued from Page 8

In my experience most customers become so relieved at hearing this that their requests become minimal. Then you can add a slight extra that exceeds their expectations – without giving away the proverbial store.

That’s when customer becomes so thrilled, they become more loyal - not despite the foul-up - but because of it.

6. Dial for Dollars

Often, we jump through hoops behind the scenes to ensure our products and services are delivered on time, but we get

20 IMPRINT CANADA | March/April 2024

little credit for the success. Customers are so focused on their own priorities, that our service becomes background wallpaper; barely noticeable.

So customer-centric organizations incorporate after sales and service follow-up courtesy calls to ensure the customer is happy with solution. It’s also an opportunity to suggest ways the customer can use the product or service to full advantage.

Plus, you can plant seeds for additional products and services to augment their purchase. Everyone wins.

Bottom line: Work becomes easier and less stressful for customers, team members, and suppliers when employees learn how to manage customer expectations. How about you and your team? Could they use a tune-up of their customer communication skills?

About the Author: For more of Jeff Mowatt’s sales and service tips, or to engage Jeff for your conference or team meeting call 1-800-JMowatt or go to www.JeffsBusinessTips.com

300

30/S Fine Ringspun Yarn for Softness

160 GSM

ADULT UNISEX SIDE SEAM COMBED S/S TEE 7.75 OZ/LY (CANADA)

100% Combed Cotton - Solid Colors

52% Combed Cotton 48% Poly - HTR Colors BLACK

COOL GREY

CORAL SILK

CHOCOLATE

DUSTY PINK

DENIM

FOREST

HELICONIA

LIGHT BLUE

LIGHT PINK

MAROON

MINT

NATURAL

NAVY

ORANGE

ORCHID

OLIVE

PURPLE

RED

ROYAL

95% Combed Cotton 5% Viscose - Grey HTR Combed Cotton Side Seamed Shoulder Taping Preshrunk Flat Lock Stitch at Hem and Sleeves XS To 3XL

SAGE

SAFARI

SAPPHIRE

WHITE

YELLOW

CHARCOAL HTR

GREY HTR

GREEN HTR

MAROON HTR

NAVY HTR

ROYAL HTR

3535 Laird Road, Unit 13 Mississauga, Ontario L5L5Y7 TO ORDER : Email : orders@milltex.ca | Call : 905-820-1100 | Website : www.milltex.ca ADDRESS :

WEARABLES

Performance Polo The subtle touch of contrast color makes this performance polo stand out in the crowd. The Bristol (Men’s FW7953 / Women’s FW7957) is the perfect golf attire go-to; equipped with FERST-DRY™, anti-snag and anti-bacterial features.

Available in 5 colours, in sizes XS-4XL (Men) and XS-3XL (Women). Suitable for a wide variety of decoration techniques.

Omni WickTM Wickham Hills Pullover The cutting-edge Omni-Wick performance technology from Columbia Golf helps to effectively distribute moisture throughout the fabric, resulting in faster evaporation so that you remain dry and cozy whether you are on the course or off. Style # 23S20ML is crafted from 100% polyester and incorporates advanced Omni-Wick and Omni-Shade technology, along with UPF 30+ protection. It also boasts a stylish contrast collar and zipper. Available in Black, Cool Grey, and White, and ranges from S to 2XL. Columbia Golf is distributed in Canada by Catalyst Group. Please contact Catalyst Group at 1-877-602-6999 or CGorderdesk@catalystbiz.com or visit www.CatalystGroupBrands.com

Adidas Women's Spacer QuarterZip Pullover S&S Activewear is showcasing the Adidas Women's Spacer Quarter-Zip Pullover. Style # A589 is sustainably manufactured using 100% recycled polyester. This garment features spacer knit construction and has a contrast adidas logo on right sleeve.

Please visit en-ca.ssactivewear.com for more information

Contact Fersten Worldwide (800) 565-7462 or visit www.fersten.com

Poly/Cotton Mesh Back Cap DML Creation is offering its Poly/Cotton Mesh Back Cap. Item #3038 is a Medium profile six panel structured cap with modified flat visor.

Features include a Poly/cotton blend front with trucker mesh back, and an adjustable plastic snap tab closure Contact DML for more details: info@ dmlcreation.com or www.dmlcreation.com

Adult 1/4 Zip Sweatshirt The Flux Adult 1/4 Zip Sweatshirt from Canada Sportswear is constructed from a 70% cotton, 30% polyester fleece (heather colours: 60% cotton, 40% polyester fleece).

Detailing includes a rib knit cuff and hem, Metal YKK front zipper closure, and tear away label. This direct to garment printer friendly item is available in Adult (L00545) and Youth (L0545Y) styles.

For more information, please contact Canada Sportswear, Tel: 416-740-8020 or visit www.canadasportswear.com

Iconic Unisex T-Shirt Made with ring-spun softness that your customers will notice and fine-gauge yarns you will appreciate, there’s no mistaking the ICONIC tees. With unisex styles and sizes ranging from youth to 4XL, iconic ring-spun tees are the ideal program tee, making it easy to outfit a large group for events, organizations, retail, and more.

There are 27 colours to choose from, including basics to heathers and even fashionable overdyes.

For more information contact canadacustomerservice@fotlinc.com

Roam Eco Recycled Full Zip Cutter & Buck Roam Eco Recycled is engineered for exceptional versatility. Guaranteed to be a favourite for work, golf, tennis, travel, or any everyday adventure. The Roam Eco Recycled boasts high-quality certified eco-friendly recycled polyester, rayon and double-knit spandex to ensure unparalleled comfort and performance providing a buttery soft, lightweight warmth for year-round layering.

For more information, please visit www.cbcorporate.com

New Packable Athleisure Jacket Canada Sportswear's Pursuit Packable Athleisure Jacket (L04200 / L04201 / L4200Y) is available in Men’s, Ladies and Youth styles and features a 4-way stretch woven fabric with water repellent finish.

Detailing includes an integrated packable pouch, and woven mesh trim fabric under the arms and side body designed for optimal ventilation. This jacket has reflective trim on back of collar and sleeve, reflective zipper pulls at lower front pockets, elastic trim at sleeve cuff, YKK front zipper closure and lower front zippered pockets. Matching Pant style: P04205 (mens), P04206 (ladies), P4205Y (youth).

For more information, please contact Canada Sportswear, Tel: 416-740-8020 or visit www.canadasportswear.com

22 IMPRINT CANADA | March/April 2024

Midweight Fleece Full Zip Experience quality, style and comfort with Gildan's Midweight Fleece Adult full zip hooded sweatshirt. Style SF600 features a classic fit in sizes SM-4XL and is available in 6 colours.

For more information, visit www.gildan.com/ca

Ponytail Cap AJM is excited to introduce style 0E970L. This cap is constructed with AJM's popular UPF50+ polyester pearl nylon fabric and boasts a hidden ponytail opening which makes this cap ideal for anyone looking for a sleek comfortable fit while accommodating long hair. The moisture wicking Coolon sweatband will keep your forehead feeling cool and dry. It’s made in a “Constructed Full-FitFive” shape and features a plastic adjustable back strap.

Available in black, graphite, navy or white.

Please contact AJM International at 1-800-361-6256 or visit www.ajmintl.com

Bamboo & Cotton Socks Kustom Promos is showcasing its one-size-fitsall custom socks, which are made in Turkey.

These socks are a hole-in-one for golf tournament gifts, company sports teams, client outings and more. Get unlimited stitch colours vertically, 5 colours horizontally and over 400 stock colours available a great value (including custom hangtag).

For more details, please contact anthony@kustompromos.com

JOTO GOT A

NEW WEBSITE CHECK IT OUT TODAY!

WWW.JOTOIMAGINGSUPPLIES.CA

SUBLIMATION

40oz TUMBLER

ELITE PRO TUMBLER HEAT PRESS FOR 30oz/40oz

SUBLIMATION

SUBLIMATION

PICKLEBALL

PICKLEBALL

PADDLE COVERS

PADDLES

WWW.JOTOIMAGINGSUPPLIES.CA

1-800-565-5686

WEARABLES

Youth Blended Sweatshirt

Adult Omni-WickTM Club Invite Polo

The 18600B sweatshirt is a blend of practicality and style for the dynamic life of today’s youth. Crafted with a 50% U.S. Cotton and 50% Polyester mix, it offers the best of both worlds: soft, breathable cotton and durable, wrinkle-resistant polyester.

Designed for optimal performance, the OmniWick™ polo from Columbia Golf is a timeless choice. Style 21S13MP is crafted with sweatwicking fabric to ensure your comfort. The polo showcases features such as Omni-Wick technology, Omni-Shade, along with UPF 30+ protection, a self fabric collar, collar stand, sewn-in collar stays, and the iconic Columbia logo adorning the left sleeve. Available in five colours, and ranges from S to 2XL.

For more information, visit www.gildan.com/ca

Active bucket hat

Columbia Golf is distributed in Canada by Catalyst Group. For more information, please contact Catalyst Group at 1-877-602-6999 or CGorderdesk@catalystbiz.com or visit www.CatalystGroupBrands.com

DML Creation is showcasing the UNBKTHat. This Active Bucket Hat is constructed from repreve recycled performance fibre, and features UPF protection on the brim and body. This machine washable headwear piece features soft360 pliable brim for easy packability and reflective detailing for night visibility.

Jerzees NuBlend® Unisex Sweatshirt Decorated apparel should be a source of inspiration that brings people, creativity, and self-expression together. The JERZEES NuBlend Unsex Crew (562MR) provides the perfect blank canvas to unleash your creativity and bring your designs to life. This pill-resistant fleece style is available in 41 colours.

Contact DML for more details, visit www.dmlcreation.com or email info@dmlcreation.com

Adidas Blend Polo S&S Activewear is showcasing the Adidas Blend Polo - style A590. Constructed from a blend of 74/19/7 recycled polyester/ BCI cotton / elastane, this polo features a heathered outlook, a self-collar and a contrast adidas embroidered logo on right sleeve. This product is available in four smart colourways and meets S&S Activewear's sustainable materials and sustainable manufacturing subcategories.

Please visit en-ca.ssactivewear.com for more information

New “Web Mesh” AJM is adding 6L649M to its extensive line of promotional headwear. What makes this cap unique is the 4 back panels consisting of AJM’s new “Web Mesh”. This lightweight and translucent fabric provides excellent breathability and ventilation. Made in AJM’s popular 6 panel “Constructed Full-Fit” shape, the front panels and peak are made in polycotton while the mesh panels are made in a polyester fabric. It features a double row soft plastic adjustable back strap for ultimate comfort. Available in 5 colourways.

For details, please contact AJM International at 1-800-361-6256 or visit www.ajmintl.com

24 IMPRINT CANADA | March/April 2024

For more information contact canadacustomerservice@fotlinc.com

Performance Cap The Bordeaux (FP260) is a trendy moisture wicking cap with FERST-DRY™ features and an extensive list of decoration technique options.

The contrasting laser perforations on the peak add a sharp edge to this modern hat. Made from 98% Polyester Pearl Nylon with 2% Cotton, offered in 6 different colour combinations, this cap is surely a golfing essential.

Contact Fersten Worldwide (800) 565-7462 or visit www.fersten.com

High Visibility T-Shirt Sumaggo's certified H.V. shirt, style#52205, is made from premium 65/35 poly-cotton moisture wicking pique fabric. Featured with an ID pocket and 2” 3M Scotchlite reflective materials with contrasting coloured stripes ensuring the compliance of CSAZ9620 safety requirements. Available in a long sleeve version (Style#52208). Available in Lime and Orange in sizes S - 5XL. Contact Sumaggo, Tel: 866-793-7478 or visit www.sumaggo.com

Single-Head & Multi-Head Embroidery Machines

Shop Machines Shop Supplies

BARUDAN CANADA 1-888-835-8413 www.barudanamerica.com

WEARABLES

Active 6-Panels Cap

Variegated Knit Cap

DML Creation is showcasing the UNCap - this active 6-Panel cap features repreve recycled performance fibre and delivers UPF +40 protection on the brim and front panel. This machine washable cap is pliable, with a soft flat brim for easy packability. The clever reflective detailing is perfect for night run visibility. One size fits most.

Look and feel fabulous in the Granby (FP270). This 6-section cap is made from 100% variegated knit and features matching premium cotton twill under the peak, as well as a 4-panel pro stitch.

Suitable for several decoration techniques, this cap is offered in Black, Grey, Red and Royal. One size fits most.

Contact DML for more details: info@dmlcreation.com or www.dmlcreation.com

Contact Fersten Worldwide (800) 565-7462 or visit www.fersten.com

V-Neck Sweater

Youth Fleece Hoodie

The Stargard (Men’s FW3008 / Women’s FW3005) is a fall layering essential. A modern classic, this fine gauge v-neck sweater is sure to make a great impression. Made from 60% cotton and 40% acrylic, the Stargard is offered in 4 trendy fall colours. Choose from an array of decoration techniques to complete your look.

Available in sizes XS-3XL.

The Gildan Softstyle® SF500B midweight youth Fleece Hoodie brings together premium comfort and stylish design. Choose from a selection of 12 colours and elevate your wardrobe with a fleece that's made for everyday wear.

For more information, visit www.gildan.com/ca

Primeguard Adult Hi-Vis T-Shirt

Contact Fersten Worldwide (800) 565-7462 or visit www.fersten.com

Weekender Cap Get ready for the weekend in the Weekender Cap Style P421 from Pacific Headwear. This adjustable snapback, mid-profile cap features a slight-curved visor with contrast colour cording to coordinate with your style. Features include Polyester/spandex woven, Mid-profile, Slight curved visor & Snapback adjustable.

Canada Sportswear is offering the Primeguard Adult Hi-Vis T-Shirt (S05945), which meets CSA standards. Made from 100% polyester birdseye mesh with wicking finish, this garment features a handy chest pocket and 4” hi-vis contrast band with 2” reflective tape on front and back body.

For more details, please contact Canada Sportswear, Tel: 416-740-8020 or visit www.canadasportswear.com

For more information, please visit www.augustasportswear.com

Protect Yourself with Big K's Fire Resistant Gear These FR treated jacket and bib pants are oil and chemical resistant, 100% waterproof and windproof. With 4-way stretch PU and 4" reflective tape, it meets CGSB 155.20-2000 Type 3 standard, making it tough and lightweight.

For additional features and colours on Big K’s BK802FR-ORG and BK804BIBFR-ORG visit: www.bigkclothing.ca

Ferrera Polo The Ferrera Polo is made from 94% sustainably sourced BCI Cotton pique for superior softness and comfort with 6% spandex to provide stretch and shape retention. UPF 50+ rated. Snag-resistant fabric improves durability and leaves the garment looking new wear after wear.

For more information, please visit stormtech.ca

EASY POSITIONING SYSTEM (EPS) It's a Hole-in-One, every time!

Using the EPS BOW & EPS HoopStation

That’s how easy it is to apply perfectly placed heat transfers or hoop your design with precision placement with our revolutionary EPS BOW & EPS HoopStation!

EPS means NO MORE guesswork! With adjustable head distances & field depths, you can customize your design placement with ease & confidence.

Whether it's a single garment or a million, our systems bring efficiency & precision to your workflow saving you time & money!

Works with any single or dual platen Heat Press.

TWIGA-SOLUTIONS.COM 26 IMPRINT CANADA | March/April 2024

NEW TECHNOLOGY SMART TENSION SYSTEM Smart Tension System automatically adjusts thread tension by analyzing the stitch type and machine speed.

Produce consistently high-quality embroidery with STS and reduce lost productivity in manual adjustment of thread tensions.

SLIM CYLINDER ARM Redesign of the cylinder arm improves the quality of embroidering on products.

Reduction of the cylinder arm circumference to 170mm.

Reducing working space between the needle plate and cap frame.

SMART ACTION PRESSER FOOT

PICKER ON / OFF

Smart Action Presser Foot (SAP) adjusts the height of the presser foot automatically by way of an independent presser foot motor.

We offer Picker on/off both two versions. You can get below meaningful result when selecting Picker Off version.

Regardless of the thickness of the fabric, the best quality embroidery can be completed easily with SAP.

Do not need to replace picker when it’s bent or snapped.

Adjust the minimum height of the presser foot by setting preferences on the operation panel

Easy to change bobbin and bobbin case.

SWF CANADA INC.

300 Trowers Road, Unit 13 Woodbridge, ON, L4L 6A1

Please call 416-889-3598

Brand The Hand

Make a Statement With Hole Graphix Hole Graphix is a durable and reusable promotional disc that drops into the hole on a golf green. It is most frequently used to create a feature sponsorship at a charity golf event. A minimum of nine discs and featuring the same graphics is required.

Contact SMG Golf 514-895-5536 or info@smggolf.ca

New Arcadian Ceramic Mug Sip in style with the New Arcadian (16oz/473ml) ceramic mug from DezineCorp. Available in matte black with a choice of contrasting glossy interior options, the Arcadian (style C1600) is individually gift boxed in DezineCorp’s ‘Ripple’ gift box.

Consider the ‘Arcadian’ for your next promotional gift or give-away.

For more details, please contact DezineCorp at (866) 625-7820 or visit www.dezinecorp.com

Sublimated Lanyards DML Creation is offering its Sublimated Lanyards (SU-C). Available in four different widths (from 3/8” to 1”), these lanyards are 36” long and can be fully customized. Attachment is included and also available are additional attachment options and fabric colours.

For more information www.dmlcreation.com

Have a tourney coming up? For the first time, your clients can welcome players with custom golf gloves. CSI know the hands and sizes to send so every player gets the right fit. And you’re never stuck with excess inventory.

Contact orest@thecsigroup.net for Top Gluv’s 2024 Information & Pricing Package

Recycled Leather Stone Paper Journal The Saratoga recycled leather journal from ADG Canada features a soft cover and 80 sheets of lined stone paper. Stone paper is more durable, more sustainable, and smoother to write or draw on. The paper is water and tear resistant, photodegradable and will decompose 1-2 years after being exposed to sunlight for a certain period of time. Detailing includes a ribbon page marker & colour matching elastic closure.

Visit www.adgpromo.ca for details

Leatherette Driver Covers This driver cover fits most large size heads.

Interior lined with our heavy duty micorifber towel fabric to make sure your head stays protected and clean! We can print names of every golfer in your event which makes this a great personalized gift. Also makes a great combo gift with the Blade and Mallet putter covers made form the same materials.

For details, please visit www.martinivispak.com

ONE-4-ALL™ HEAT TRANSFER VINYL

BRINGING COLOURS TO YOUR WORLD

AVAILABLE IN 20” WIDE & 6, 12, 30 YARDS LONG

SIZE AVAILABLE

12” x 48” VINYL ROLLS

POLI-FLEX® TURBO®, GLITER® & TUBITHERM® HEAT TRANSFER VINYLS

WWW.JOTOIMAGINGSUPPLIES.CA

28 IMPRINT CANADA | March/April 2024

1-800-565-5686

903CREWNECK SWEATSHIRT ADULT UNISEX

260 GSM 13 OZ/LY (CANADA)

30/S Fine Ringspun Yarn for Softness 3 END Brushed Fleece 100% Cotton Facing for Excellent Printing

BLACK

COOL GREY

CORAL SILK

CHOCOLATE

DUSTY PINK

DENIM

FOREST

HELICONIA

LIGHT BLUE

LIGHT PINK

MAROON

MINT

NATURAL

NAVY

ORCHID

OLIVE

RED

SAND

SAGE

SAFARI

65% Cotton 35% Poly - Solid Colors 60% Cotton 40% Poly - Heather Colors Double Needle Cover Stitching 1x1 Rib with Spandex Sweatpatch for Relabelling XS To 3XL SAFETY GREEN

SAPPHIRE

WHITE

YELLOW

CHARCOAL HTR GRAPHITE HTR

GREY HTR

GREEN HTR

MAROON HTR

NAVY HTR

OATMEAL HTR

3535 Laird Road, Unit 13 Mississauga, Ontario L5L5Y7 TO ORDER : Email : orders@milltex.ca | Call : 905-820-1100 | Website : www.milltex.ca ADDRESS :

Kikkerland® Crab Multi-tool DezineCorp is excited to be carrying the Kikkerland® line of products! Introducing the ‘Crab Mulit-Tool’ (style K0003). At the beach or on the go, this crab just wants to lend a helping claw. Grip his sturdy beechwood shell to utilize any one of his helpful stainless steel appendages. Comes with a mini scissor, bottle opener, 3/16 flat head screwdriver, can opener, mini knife, and rope saw.

Please contact DezineCorp at (866) 625-7820 or visit www.dezinecorp.com

Zero Friction SpectraTM Golf Ball Dozen Pack Built with a 2-piece construction, these golf balls boast an 80 compression for optimal performance.

The non-glare design ensures a clear view even in bright conditions. Each sleeve contains 4 balls with a Spectra matte finish, offering a sleek aesthetic.

These golf balls are available in seven vibrant colours.

Zero Friction is distributed in Canada by Catalyst Group. For more information, please contact Catalyst Group at 1-877-602-6999 or CGorderdesk@catalystbiz.com or visit www.CatalystGroupBrands.com

Fairway Golf Cleaning Tool

Die Struck Medal with Cut Out

Debco is showcasing the Fairway Golf Cleaning Tool, style #5000. This Stainless Steel golf club cleaning brush includes an iron pick, 2 sided brush, 24” retractable badge reel and carabiner. Packaged in an individual open foam pouch. Imprinted in full colour on the dome.

DML is showcasing its Struck Medal with Cut Out. SKU: DM-C features high quality medals that are made from 2D Die struck zinc alloy. The back side can be laser engraved. Vector Art set-ups and shipping are included.

Visit www.debcosolutions.com for more details

Visit dmlcreation.com for more details

Trend Setter Metallic Bottle The 600 ml / 20 oz Trend Setter Metallic is a double walled vacuum insulated bottle made with pro-grade 18/8 stainless steel. It offers a matte metallic painted body with a shiny chrome leakproof threaded lid. Great for every day carry with its comfort sip insert for smooth sipping and wide mouth feature to easily add ice and clean.

For more details, please visit www.spectorandco.com

Explorer Travel Mug & Tumbler The Asobu 3-in-1 Travel Mug and Tumbler combination delivers versatile functionality that combines a Tritan™ tumbler with a stainless steel coffee tumbler.

Equipped with a large handle, this tumbler fits in car cup holder, and features a dual-function lid for hot and cold and transforms into a classic travel mug.

For more information, please contact AdnArt: www. adnart.com; 1-800-739-2645

3-Piece Golf Disc Set The 3-Piece Disc Golf Set is perfect for beginners and intermediate disc golfers. Set includes a short-range disc, mid-range disc, and driver disc. Includes an eco-friendly bag with adjustable straps for easy carrying on the course.

Visit PCNA.com/en-ca for more information

The Ultimate Corporate Gift Set Connect your client’s brand with the high-end game of golf! Top Gluv’s Presidential Gift Set includes a Cabretta leather glove with detachable magnetic ball marker, a Eurofix divot repair tool, a Chrome-plated hat clip, and a set of 6 logoed ball markers Contact orest@thecsigroup.net for a sample

MARCH CRAZINE$$ ANYBODY ANYWHERE ANYTIME SAME CRAZY LOW PRICES! Twiga is offering up to 50% OFF DTF Inks, DTF Film, DTF Adhesive, Bobbins, Backing & other selected supplies.

Take advantage of our March special discounts and save BIG on your decorating needs! But hurry, these specials are only available for a limited time and while quantities last. Don’t wait, visit Twiga-Solutions.com today for our March Craziness pricing event! th

2024!!

EXTENDED TILL APRIL 30

TWIGA-SOLUTIONS.COM ONTARIO | QUÉBEC | ALBERTA | BRITISH COLUMBIA

30 IMPRINT CANADA | March/April 2024

Metro Weekender Meet the Call of the Wild Metro Weekender – a standout in travel sophistication. Enjoy the ease of its unique mesh water bottle pocket, and experience effortless packing with its clamshell design, both gems seldom found in promotional offerings. Your tech essentials are safely housed in the padded laptop pocket while the adjustable, padded shoulder strap adds useful versatility. Enhance your travel experience with a bag designed to be both practical and stylish, ideal for the ultimate weekend getaway.

For more details, please visit www.spectorandco.com

2-in-1 Vacuum Insulated Bottle & Tumbler The Asobu Boulder is an all-new 2-in-1, vacuum insulated bottle and tumbler combination with a real ceramic inner coating. The ceramic inner coating prevents metal taste or odour while keeping your beverages fresh and clean.

The Boulder features a dual function lid that is leak and spill-proof; the lid has flip-top for hot beverages and a pop-up straw for cold ones. Made from premium stainless steel with a comfortable silicone handle, the Boulder also features a non-skid silicone base for stability and safety.

Sublimated Ninja Phone Loop

For more information, please contact AdnArt: www.adnart.com; 1-800-7392645

DML Creation is showcasing its Sublimated Ninja Phone Loop. Item #NS-C is made from 100% Polyester and features dimensions of 300mm L x 12mm W. Customize these unique Phone Loops with your custom brand or logo. Custom card is also available.

Vented Auto Open Golf Umbrella

For more information www.dmlcreation.com

Customizable Branded Golf Tee Pack Advertees are a fully customizable golf tee pack developed to showcase any company or brand to the affluent golf market, and all within the attractive and sleek package design. Features 10 logoed golf tees and a full colour two-sided header card that inserts inside. As well as being an ideal corporate giveaway item that extends well beyond the golf tees inside, Advertees can also provide solid sponsor visibility at a charity golf event, translating into a solid revenue opportunity for the organizers.

Contact SMG Golf 514-895-5536 or info@smggolf.ca

Top Grade Giveaways

Keep dry with the 58” Vented Auto Open Folding Golf Umbrella, which features a large vented canopy made from sturdy pongee materials. It has a folding, two-section, hexagonal metal shaft that connects to lightweight fiberglass ribs to provide structure and support.

This wind-resistant umbrella has a sturdy foam handle, features an integrated wrist-strap, and folds to a length of 21” when closed. The umbrella can be conveniently stored inside the included case, which matches the canopy colour and has a comfortable shoulder strap.

Visit www.pcna.com for more details

The Official Hotel Headquarters of The Western Imprint Canada Show

CSI retrieves, washes, decorates and ships Pro V1x golf balls at half the cost of new golf balls.

Top Gluv’s factory refinished golf balls make a great value-driven golf tournament gifts that go the distance.

Contact orest@thecsigroup.net for a sample

The Golf Cooler Bag You Need Debco is showcasing the Cooler Golf Bag, Item #CB734. Constructed from durable 600D Polyester, this handy cooler holds up to six cans and features dimensions of 7.5” W x 10” H x 5.5” D. Detailing includes an adjustable/non-detachable shoulder strap, a heat-sealed leakproof clear PEVA metallized liner, attractive two-toned webbing, burnished metal hardware with hook for golf bag, and side mesh pocket perfect for golf accessories, and side zippered padded pocket for cell phone and keys.

The Best Western Plus Calgary Centre Inn offers accommodations that are truly at the centre of it all.

Visit www.debcosolutions.com for more details

SPECIAL RATES FOR SHOW GUESTS:

Customize Sand Bunkers Bunkerstamp is a unique heavy rubber mould, that when placed in a sand bunker will leave a very crisp looking logo and/or message behind.

All in a matter of a few minutes. The product can be used by golf courses to leave subtle messages (such as Thanks for Raking) or as an innovative way to reinforce their brand identity. It can also be used to create a feature sponsorship opportunity at a charity golf event.

Standard sizes start at 3 square feet.

Contact SMG Golf 514-895-5536 or info@ smggolf.ca

Our location is only minutes from The Western Imprint Canada Show as well as downtown businesses & shopping, the world famous Calgary Stampede and countless other attractions.

You are the centre of our attention while you enjoy hotel amenities such as oversize rooms, free high speed Internet, free parking, large indoor pool, whirlpool and fitness centre.

LIMITED AVAILABILITY

BOOK YOUR ACCOMMODATIONS EARLY!

$143/$159 INCLUDES FULL, HOT BREAKFAST! SHOW CODE: IMPRINT CANADA

(please use this code above to receive the show rate)

DEADLINE: AUGUST 20, 2024 www.bwcalgarycentre.com For reservations, call: 1-877-287-3900 BEST WESTERN PLUS CALGARY CENTRE INN 3630 Macleod Trail South Calgary, Alberta T2G 2P9

March/April 2024 | IMPRINT CANADA 31

Adhering Patches Is Easy Just HEAT It, N’ SEAL It!

Mimaki TxF300-75 DTF Printer & Powder Shaker Introducing the long-awaited solution for those seeking a dependable DTF printer system - the remarkable Mimaki TxF300-75 and TxF15075 DTF Printer! Experience unparalleled efficiency and value with their innovative ink technology flowing seamlessly through the damper. Unlike its competitors, the Mimaki TxF models boast superior nozzle detection and ink consistency, establishing its dominance in the DTF market.

For more information, contact RB Digital, Tel: (800) 263-1413 or visit www.rbdigital.ca

Golf Club Embroidered Emblems

Heat N’ Seal™ (BSN™) • Permanently bonds patches, appliqués, embroideries, and emblems to almost any fabric, without sewing.

• Applied by a household iron or heat press.

• Supplies a permanent bond, including edges, borders, and seams.

These finely crafted Emblems courtesy of Emblemtek, showcase distinctive insignia with intricate detailing and vibrant colours, subtly convey the profound symbols of tradition. These custom embroidered emblems are manufactured with 100% polyester twill fabrics and embroidery threads, with up to 15 colours per design. They can be formatted into many different shapes and sizes, and are finished with a Merrow border. Whether embellishing jackets, polos, or caps, they epitomize esteemed golf clubs and the sport, embodying the rich heritage and tradition of golf.

For more details please visit emblemtek.com

Revolutionizing Golf Apparel Embroidery The Melco EMT16X commercial embroidery machine revolutionizes golf apparel embroidery, offering unmatched precision, versatility, and ease of use. Its cutting-edge technology ensures impeccable detailing and quality, perfect for intricate designs on shirts, hats, jackets, even on golf shoes and club headcovers.

For more information, visit www.embroiderysystemscanada. com or call 1-888-805-8631

Toyoda Falcon Dual Heat Presses

Patch Making Helpers • Twilly™ (Tackle Twill) Fabric • Canvay™ Fabric • Stitch Saver - STEP™ Fabric • Felty™ Fabric • Heavy Solvy™

ARR! Patches Aren’t Just For Pirates

The design of the new Toyoda Falcon Dual Heat Presses combines a heavy-duty solid steel industrial grade pressing framework with accurate and easy to use electronics. Choose from fully pneumatic automatic options to manual ones; all with state-of-the-art laser alignment systems included.

For more details contact RB Digital, Tel: (800) 263-1413 or visit www.rbdigital.ca

104" Mutoh ValueJet 2638X Printer Quality Digital Solutions is offering the Mutoh’s ValueJet 2638X 104" grand format printer. This machine has a staggered dual-head design for faster production speeds to create super wide images with unmatched quality. With print speeds of 1,168sf/hr and print widths that are over eight feet wide, this machine is capable of producing high quality, super wide images for a number of popular applications. Mutoh’s Smart Printing technology eliminates banding.

For more information please visit /www.qualitydigitalsolutions.ca

Specialty Threads Premium Backing Education Embroidery Experts on Staff Buy Online Or Call Us

1.800.663.6359 | gunold.ca

Chromaline Emulsion and Chemicals Chromaline emulsions and screen print chemicals are designed with precision and innovation in mind, offering numerous benefits to screen printers.

Chromaline emulsions provide consistently sharp image reproduction, excellent durability, and compatibility with various ink types, making them a top choice for both beginners and seasoned professionals.

For more information, contact RB Digital, Tel: (800) 263-1413 or visit www.rbdigital.ca

32 IMPRINT CANADA | March/April 2024

Big K Imprint Ad March 2024 FINAL FLATBACK.qxp_Layout 1 2024-02-27 12:29 PM Page 1

From lightweight t-shirts to durable overalls, our clothing is designed to keep you safe, comfortable and seen in any work environment.

Traffic Safety Vests

Supervisor Vests

Surveyor Vests

46 Traffic Safety Vests to choose from.

19 Supervisor Vests to choose from.

36 Surveyor Vests to choose from.

T-Shirts

Sweatshirts

Hoodies

36 Short & Long Sleeve T-shirts to choose from.

4 Safety Sweathirts to choose from.

19 Traffic Safety Hoodies to choose from.

Choose from over 300 Products ®

®

Toll Free 1.877.688.3031 • Email info@bigkclothing.ca • www.BigKclothing.ca