2023 CONFERENCE ISSUE
WHERE DOES the time go? I know for some that it may have been a tumultuous few months since the last issue, especially with the destructive and disruptive weather events throughout the country.
My thoughts are with all of those that were affected by the Auckland Anniversary weekend flooding and Cyclone Gabrielle – please don’t hesitate to reach out if you require some kind of assistance.
On a completely unrelated note, I attended the world’s largest equipment and event rental tradeshow in Orlando, Florida in February.
Hosted by the American Rental Association, it was a fascinating experience to witness the entire rental industry under one roof for the latest ideas and technology.
Day one was jam-packed full of workshops, plenary sessions and guest speakers, of which I’ll give you a brief rundown.
Several speakers discussed the benefits of software to improve business efficiency and customer experience.
One of the biggest challenges faced by the rental industry is, generally, there is no accountability with rental timeframes. For example, in the hotel business, you cannot call a hotel and say you feel like checking out at 5pm, or the next day, rather than the standard 10am check out.
However, rental customers often expect to alter rental timeframes. This can provide challenges for online booking systems.
The key message was that businesses need to use data and analytics to deliver innovative solutions, which would allow them to interact with customers seamlessly and be more efficient (as all data needs to be in one place: asset and financial).
The added benefit is for your employees, who are better equipped to provide superior customer service. All businesses ask themselves what they can do to help their customers digitally – being fully web-enabled gives the customers a faster and easier experience. Web systems will also free up phone lines while also
creating more time efficiency. One rental businessman I spoke with, who made sure his business became fully contactless and web-enabled during COVID-19, has kept these systems in place as he returned to ‘normal operation’. Anecdotally, he indicated about 5% of customers currently use the contactless system, but most customers prefer contact with the team and the personal experience. How will customer demographics influence the uptake of digital systems, I wonder?
ON THE SAFETY and operational efficiency front, technologies are being developed to improve job site safety. These include exoskeletons, wearable sensors, virtual reality for training, predictive analysis, remotely controlled equipment, visual monitoring with AI, and building information modelling. Autonomous machinery can be operated by remote control. This solves safety, labour efficiencies and productivity challenges. Machinery could be operated by millennials remotely, on multiple sites in a day with no travel time.
Or as one person put it: “Instead of putting a shovel in young people’s hands, we will put a joystick in their hand”.
Sensors on machinery, to locate people and equipment, will result in collision avoidance. There is also potential for self-healing infrastructure. All of this fosters a safer environment for people, including savings from reduced damages.
There is potential for future AI to analyse pre- and post-hire photos to identify damage with greater accuracy than the human eye. Additionally, technology will mean fewer staff are required and less skilled labour can be used as AI will fill the position.
But as technologies strive to improve, so too can the risk of cyber security issues. Therefore, businesses need more investment in cybersecurity, especially as 95% of cybersecurity attacks are caused by human error (phishing emails).
Continued next page ►
► Companies need to have policies, planned responses, robust backups, and disaster insurance in place to mitigate these.
For example – Password policy: complex, unique and expiring; twofactor authentication. The average ransom request in the US is currently US$9 million, with the average payout being US$3 million.
ENVIRONMENTAL SUSTAINABILITY was another interesting topic to hear about at the tradeshow.
Increased regulation of carbonbased fuels will spur the adoption of alternative power solutions, as California is starting to see. This will result in greater renewable energy production; 2020 data shows 12% of US primary energy consumption comes from renewable sources.
Smaller compact equipment is expected to trend to electric first. It appeals to the customer as its quieter and vibrations are reduced.
Currently, an electric 90kg plate meter is approximately three times the price of a standard petrol model and an electric telehandler is approximately double the price (JLG). Its unlikely rental customers will be willing to pay an increased rental cost to complete the same job in the current environment. But this technology will either need to become more economical or regulation will be needed to spur adoption.
In the future, there will be an increased need to monitor and manage emissions. Businesses will be expected to measure greenhouse gases (GHG) and source pollutants. This will support increased sustainability and a focus on lowering GHGs through the right sized equipment/fleet for the job, better maintenance, efficient transportation, and higher utilisation of equipment through tracking track engine hours resulting in lower numbers of equipment built.
I could go on and on about the tradeshow but I think the above gives you a good insight about it.
And attending such things are important for our little Association (in comparison) because it enables us a door into what our international counterparts are doing (albeit at a much larger scale).
The other benefit is the networking opportunities – knowledge may be power but never underestimate the power of knowing people.
SO, TO CAP OFF my column, I’d like to share with you one of Toyota’s philosophies. I think it will resonate with a lot of readers:
Put the customer first – people are our most valuable resources. There is a huge focus on continuous improvement (kaizen) and the shop floor (gemba). Toyota aims to create an environment that is inclusive where it is safe to learn, safe to contribute, and safe to challenge the status quo. ■
The U10-5 is Kubota’s newest 1.2 tonne compact excavator. Now with hydraulic pilot controls and zero-tail swing there’s not many jobs the U10-5 can’t do. You’ll love the variable track width of 990mm down to 750mm, comfort of operation, and the powerful Kubota engine able to tackle a wide range of tasks with ease.
This coming conference is focused on getting Trade specials and education. Our Suppliers will be bringing their best specials and trade deals to conference and we are o ering you the opportunity to grow your knowledge in hire and take learnings back into your business to assist you in improving its position.
Cam Calkoen talking about embracing opportunity
Haydn Kerr improving digital skills
Te Radar is back for Awards night at Parliament
Police Inspector Mark Harrison talking about leadership at nationally significant events
Nina Ive inspiring the future
Other great speakers o ering insight into Plant Finance, H&S, business strategies and learning for your team
Hire Excellence Awards held in the Grand Banquet Hall, Parliament
“A Night at the Movies” Themed Party Night
Conference specials from Suppliers
www.hianz.net.nz/conference2023/
THANKS TO OUR SPONSORS:
IN ACTUAL FACT, we took a moment to stop and do a mini reset because we were flying along too fast, and something was going to give. Here’s a quick update and then let’s focus on the future.
We have finished off the last financial year with the biggest amount of Silvercard™ training ever done and set a new financial budget for the Association for the coming year. Further, we have welcomed a tonne of new members and seen some leave through acquisitions/retirements/change of direction. Looking at our membership numbers across some six years, we are in steady growth which is good to see.
We hope more see the value we can provide to their businesses, and they see the benefits of working together as a group to support our industry. Let’s talk about Silvercard™. There’s a separate article on it but the program is what gives us as an Association the enviable position by other trade associations, to do the level of work we do for our industry.
The financial year just gone (ending 31 March) was our biggest ever year of training of the Silvercard™ MEWP Competent Operators. We doubled the 2018 figures! Up close to 30% on the previous year, which was a good year even considering the lockdowns and restrictions.
This revenue and the profits made by the Association on it gives us the opportunity to really stretch out and support you in your efforts by paying for the team and supporting resources. Where possible, we need you to promote the Silvercard™ brand and program as much as possible, as there is a direct benefit to your business by having a strong association. We have a lot more exciting stuff happening in this space, so make sure you read the Silvercard story and reach out to know how you too can use Silvercard™ to increase revenue.
OUR NEW FINANCIAL BUDGET sees us stretching further again. You might not have known this, but up till now, we have worked from my place. The whole Association’s affairs were run out of my front lounge.
Great for me on the commute each morning but increasingly awkward for the rest of the team, especially as I started tripping away more. Also, part of the budget approval was the increase in team members to four. We are replacing John with a different role and looking to bring in support in the administrative functions. So, welcome to the team Amy Kaur. Amy started with us at the end of June and is going to take over a lot of Kylene’s day to day duties. This frees Kylene up to assist me more and free up some of my time so that I can get out more often to see you all.
Here’s a quick update and then let’s focus on the future.
Since my last magazine article where I covered a “Flash of six months”, I write this one where the speed of time has doubled.
Having the bigger team and me being away, we have gone and got ourselves a new office. You will have seen some communications on this recently. Stop in and say hi one day. We would love to show you around “our place”.
I’ve said it a few times now, “coming out to see you at your place”. The plan is to visit every single member before the year is out. Big task, considering there are 190 individual members and 200 large hire company branches. Everyone will get a visit from me. You might have already been graced by my presence, as I have done a few trips so far. Once we get Amy settled, you will hear more of me out on the road meeting you all.
My destination plans are pretty random as I look to fit them around other engagements and timings, but you will hear from me at least one week before I come to say hi.
It’s not just a lip service visit either. I want to see your business; I am genuinely interested in seeing how and what you do and hearing from you as to what you want from us. A caveat here, just because you ask
me to do something, doesn’t mean it will definitely happen or happen straight away. There will be a lot of collating information and using that to help us set plans going forward. I want to meet your team also; these are the backbone of our industry. The people that take your great ideas and help you turn them into reality.
THIS LEADS ME TO an interesting topic of discussion. I was at a Work Based Learning meeting recently where they talked a lot about culture (workplace culture, not something that makes yogurt). Now, being a “PSM” (points for whoever can work that acronym out), I have heard this whitewashing before.
The slap of a brush to make it look like they care about people, I have even been in a company that tried promoting “culture” but also hit you with authoritarian attitudes. I must be mellowing in my grey years as I did move into reflecting on this more. The culture in a business is definitely a reflection of the attitudes and displays of the people at the top. If you are short and grumpy at people (staff and customers), I guarantee your
team is similar, especially when you are away, and they have the responsibility to lead.
They definitely copy how you do and say things. Probably subconsciously.
I reflected on my days of management under a very gruff business owner (if you are the person I’m talking about and read this, take it as a compliment).
There were times I copied him and lost the position and regard I was held in. When I was a more supportive and nurturing leader (sometimes considered soft by old mate), I got better results from my team.
It has made me think as we move into a new era of more staff on how I will act and how I will look to motivate them to get the best out of them. How to create a supportive and positive culture that works hard, not for me but for you all.
I hope you take a minute to reflect on how you might empower your team to grow the culture in your business. I hope you don’t think I’m swimming outside of my lane here (latest cliché). ■
The highly anticipated HIANZ Conference is just around the corner, taking place on August 16th and 17th, 2023, at the prestigious Lower Hutt Events Centre.
AS THE BIGGEST EVENT on the New Zealand hire industry calendar, this conference will deliver an exceptional experience for attendees. With a focus on trade specials and education, this year's event will empower businesses to thrive in our everevolving industry. From inspiring keynote speakers to engaging workshops, you will enjoy an array of opportunities for growth and networking.
For HIANZ members, this conference is a must-attend event. Not only will suppliers showcase their best specials and trade deals, but the conference also provides a platform for members to enhance their knowledge and skills. By participating in the informative sessions, you will gain valuable insights to improve your businesses.
The conference lineup boasts an impressive line-up of speakers and activities to engage and inspire attendees. Keynote speaker Cam Calkoen will share his experiences and insights on embracing
opportunity, while Haydn Kerr will focus on improving digital skillscrucial in today’s technology-driven world.
Te Radar will return for the Awards night at Parliament, adding an entertaining touch to the event. Police Inspector Mark Harrison will provide valuable perspectives on leadership during nationally significant events, and Nina Ive will inspire you with her thought-provoking presentation. Other speakers will offer valuable insights into plant finance, health and safety, business strategies, and team development.
THE PARTY NIGHT on August 16th will be hosted at the charming Foxglove venue on Queens Wharf, immersing attendees in a vibrant “Night at the Movies” atmosphere. Finally, the highly anticipated Hire Excellence Awards Dinner will be held in the Banquet Hall at Parliament, adding a touch of grandeur to the occasion.
Coach transfers will be available from the James Cook Hotel to the conference and selected functions.
THE HIANZ CONFERENCE caters to various sectors of the hire industry, including General, Party and Events, Heavy Hire, Access, Forklift, and Industry Training. It always draws a diverse range of businesses, from major corporations, to small and medium-sized operations.
The conference traditionally enjoys significant government support, with many officials and regulators attending.
The dedicated conference webpage at www.hianz.net.nz/conference2023/ serves as a hub for information.
The Conference App also provides regular conference email updates, advertising in the Hire & Rental magazine, and active promotion through HIANZ’s social media channels and mailing networks ensure widespread awareness. ■
Te Radar will return for the Awards night at Parliament, adding an entertaining touch to the event.
Distributed by Youngman Richardson the Vac-Ex tracked air vacuum excavator models including the T-VAC 2 and the AIR-VAC track provide a safe and specialist alternative to traditional digging methods where buried utilities need to be quickly located and safely exposed, particularly on constrution sites.
WHILST POWER and utility companies provide opportunities for renting this equipment, roading and contracting projects are also users of this range. Arborists can also safely dislodge soil around trees using the air vacuum excavation process, protecting the integrity of the tree’s root system and provide a winwin for the environment.
The cost efficiencies and environmental impact of these products are proving popular making them a highly desirable option for hire companies wishing to add to their fleet.
Auckland-based Civil Contractor company Libbet Limited were the first to order Vac-Ex units and have since launched their own dry hire operation. Likewise, Air Vac Trax is hiring out their AIR-VAC with an operator to those involved in potholing, trenching, rail works, arboriculture and site works. One of the first things YR have done since acquiring the distributorship is to have a dedicated AIR-VAC tracked air vacuum excavator available for demonstration and training purposes. To date this has proven very popular with demonstration days having been held at YR branches and on-site
nationwide where customers were invited to ‘give-it-a-go’. Demonstrations have also been conducted at many hire company’s customer premises where the unit can be used on-site and be put through its paces in that unique environment.
YR are looking forward to having an AIR-VAC tracked air vacuum excavator on their stand at this year’s HIANZ conference and discussing the benefits of having an on-site demonstration of the equipment with conference attendees at their job site.
As well as being non-destructive, the Vac-Ex process has a unique property that can excavate very narrow and deep holes or trenches up to 2 metres deep and 100mm wide in under 5 minutes depending on the ground. The soil removal process is fast and can effectively save between 4 – 5 times the time taken to dig using traditional methods. The Vac-Ex tracked units have an operating weight from 1650kg – 2880kg, each offering a different solution to the customers’ requirements.
This model has excellent off-road capability and is supplied with an onboard compressor, high-pressure water, and hydraulic outputs. The T-VAC 2 is an asset when working around residential areas, where noise reduction is a factor.
THE AIR-VAC TRACK
AIR VACUUM EXCAVATOR
Because of its compact size, the AIRVAC tracked air vacuum unit is ideal for carrying out jobs such as installing electric vehicle charge points or working on underground services where space is restricted. It is also ideal for rail applications as it is capable of tracking in between railway lines to access the work site.
The AIR-EX lance is an industry leading air excavation tool for ground decompaction and clearance of soil from around underground assets. With air speeds of up to 2135kph and with pressures exceeding 100psi this tool enables safe, effective, stress-free loosening of the ground around buried fibre optics, gas, water, electric utilities, and arborist applications. ■
Vac-Ex tracked air vacuum excavators have a narrow footprint and are an innovative way to excavate buried utilities quickly and safely using compressed air to break up and vacuum up soil. Excavated material stays dry and can be reused on site.
Ideal for utility, construction and hire industries: pipelaying, rail works, cable laying, gas, road works, tunnelling, arboriculture, military, airports, municipal, building, environmental, hydro-demolition and petro-chemical.
VAC-EX T-VAC 2 Vacuum Excavator*
• Weight: 2750 kg
• Height (skip lowered): 2250mm
• Height (skip at max tip): 2580mm
• Width: 1775mm
• Hose inlet: 150mm / 6”
• Skip capacity: 1.0m3
• Vacuum: Twin turbine
VAC-EX AIR-VAC Vacuum Excavator*
• Weight: 1650 kg
• Height: (skip lowered): 1800mm
• Height (skip at max tip): 2580mm
• Width: 1000mm
• Hose inlet: 125mm / 5”
• Skip capacity: 0.20m3
• Vacuum: Single turbine
*Depending on machine specification and build configuration. Vac-Ex Ltd. reserves the right to change specifications and design without notice. Images do not necessarily show the standard version of the machine.
Auckland, Head Office 6-10 Parkway Drive, Mairangi Bay, Auckland (+64) 09 443 2436 sales@yrco.co.nz
Auckland, Mt Wellington 20L Sylvia Park Road, Mt Wellington, Auckland (+64) 09 553 5470 salesmtwell@yrco.co.nz
Wellington 8 Broken Hill Road, Porirua, Wellington (+64) 04 212 2456 saleswell@yrco.co.nz
Christchurch 20 Nga Mahi Road, Sockburn, Christchurch (+64) 03 341 6923 saleschch@yrco.co.nz
VAC-EX AIR-EX Safe Excavating Tool*
• Length of body: 755-1335mm
• Compressor: 40-180 CFM
• dB level: 93dB (close to compressor)
• H.V. test: 75 kV
• H.A.V.S: 0m/s2
• Effective ‘cut’: typically 100mm
THE PROGRAM CURRENTLY has five courses and seven practical assessments, that help educate,
THE ASSOCIATION VALUES the support and input all our accredited deliverers provide. We have a lot of
Our goal is to provide the user market with the most recognisable brand of competent operator training, that is delivered to the highest level and consistent across the country. Why do we want to do this? It’s so, you as a Hire Business can feel confident in hiring your high-value assets out to people who you can recognise will operate safely and bring your gear home without incident.
It allows you to fulfil your duty of care to the operators, by ensuring they have received the best possible training and assessment out there and have confidence in their abilities. If you are employing MEWP or Forklift Operators, you can look at their Competent Operator Card (or verify their competency on the silvercard.co.nz website) and have confidence in the knowledge that they have been trained and were assessed as competent to operate. No longer having to wonder what the quality of training was when they hand over a certificate or operator card created on a bubblejet printer and laminated. Silvercard™ gives you confidence and supports you in identifying competent operators. Silvercard™ is growing. You are about to see new changes and increased training opportunities to ensure everyone operating is a safe, competent operator.
The Silvercard™ MEWP and now Forklift Training Program continues to grow and be seen as a strong brand when it comes to Competent
WE CURRENTLY HAVE five courses and assessments, giving us 10 competencies to award an individual operator. What’s really exciting is we have a further five courses and two assessments to add to this suite in the next two months, giving us 10 courses and seven separate practical assessments, an operator can achieve.
THIS MONTH (JULY) sees Silvercard™ release an app for smart mobile devices. The app is essentially an electronic “Competent Operator Card”. With all the details found on the existing physical card now on an app, the chances of an operator losing their
card are heavily diminished. No one loses their smartphone. Not only does the app give us an easy way to store our Competent Operator Card, but it also allows for all the current and new courses/assessments available to be easily displayed. The current physical card can only fit six on it before running out of room. The app also can notify the operator when a competency is due for refreshing, find a trainer/assessor near them for further training, but also allow the user to verify an operator by scanning the QR code for the operator and verifying the displayed
data against the up-to-date database of all operators under the Silvercard™ program. No chance of trying to fool somebody by making up a screenshot of the app.
The app is available on Android and Apple phones and can be found in the respective app stores. The physical cards will always be available but we will be transitioning to supplying the app only over the next month. Keep an eye out for the app on operators’ devices and ensure you download the app – including if you have done Silvercard™ training. If you haven’t, best get along! ■
You are about to see new changes and increased training opportunities to ensure everyone operating is a safe, competent operator
THE RAPID ADVANCEMENT of IoT, SaaS, and smartphone availability presents new opportunities to enhance customer experience, streamline operations, and improve overall performance in the sector.
A noteworthy development in this space is the integration of IoT (Internet of Things) and SaaS (Software as a Service) platforms for digital asset management. These platforms can provide shared visibility of essential asset information, such as service history, certification logbooks, and proof of delivery, including pre-hire and post-hire inspection reports. By making this data readily accessible, equipment hire companies empower their customers to make informed decisions and ensure compliance with industry regulations.
Real-time visibility of asset location and activity through GPS tracking is another key advantage of these
emerging technologies. This feature enables both hire companies and their customers to monitor equipment runtime hours and associate usage with specific locations or sites. Consequently, better resource allocation and improved customer satisfaction can be achieved through data-driven decision-making. This “telematics” data can also evidence sustainability goals and emissions targets on major projects and provide proof for billing reconciliation. This value-added data is what many customers are looking for when choosing to hire equipment. Incorporating QR codes and smartphone availability into the equipment management process further streamlines the user experience. Users can now report breakdowns or problems by scanning a QR code with their smartphone, without the need to download a mobile app or create an account
beforehand. This seamless onboarding process saves valuable time and allows for more accurate and efficient issue resolution, thereby reducing downtime for clients.
As the equipment hire industry in New Zealand strives for "growing excellence," the adoption of IoT, SaaS, and smartphone use is a crucial step towards achieving this goal. By embracing these innovative technologies, businesses can create an unparalleled customer experience while enhancing their operational efficiency and profitability.
It is imperative for industry stakeholders to explore and adopt such cuttingedge solutions to stay competitive and deliver the highest quality service to their customers. With this approach, the equipment hire sector will continue to grow in excellence and maintain its position as a global leader in innovation and customer satisfaction. ■
As the equipment hire industry embraces the theme of "growing excellence," customers are actively seeking innovative digital solutions to provide a seamless and efficient way to access hire servicesPhoto by NASA on Unsplash
Tired of lost paperwork? Spending too much time on phone calls? Offering shared visibility, NEEDME.com seamlessly connects your customers and staff with your assets. Locate machinery, maximise equipment uptime, make informed and proactive decisions, enable your customers to access digital services. All while boosting customer satisfaction and operational efficiency.
DURING THE LAST few years it’s been difficult to arrange a regular programme of Regional Meetings for our members. But now, with things settling down 2023 has provided us with the opportunity to complete 5, yes five regional networking get togethers over the last couple of months. Now that we’re on a roll we look forward to adding more in the future and expanding to other areas in order to create even more member participation. Here’s a run down of our most recent activities.
Despite the weather, our first regional networking event held in Lower Hutt on 4th May had a good turnout. Thanks to Des Walsh and the team at Central Group Forklifts and Trucks for hosting us. At this event we had Greg Gilmour from Mardigras Event Hire provide some insights and knowledge to our members about the industry from a Party and Events Hire perspective.
Our second regional networking event took place in Auckland on 11th May at Zookeepers Inn. Once again, the
weather made it a little challenging, but we had a good attendance from members. The evening started off with an informative and insightful Q&A session with Paul Creighton from Royal Wolf and Nigel Annear from Kennards Hire, providing us with valuable knowledge on the market from a large hire companies perspective. This was followed by some fun entertainment for all, with a ‘Win it in a Minute’ challenge. We saw a great effort from all teams which certainly provided some good laughs.
The Christchurch regional networking event was held at Pavilions Hotel on the 18th May. On that evening our Q&A session featured Paul Raymer from Kennards Hire and Robert Stewart from Hirepool Ltd, sharing their insights on the current market for Hire companies. Once again, the event included a fun ‘Win it in a Minute’ challenge and team #4 emerged as the victors!
Our fourth regional networking event took place at Hansa Chippers in Hamilton, a very big
thanks to our hosts Martin Vogel and his wonderful team. It was really good to meet up with our members from this part of the country, as well as some new members from HIANZ, NZFIA and EWPA. The Q&A session was led by our President Amy Gillies of Putaruru Hire and board member Paul Harrison of Upper Hutt Hire. Good to hear their insights on running smaller family hire businesses.
Our final networking event for the winter took place at our new offices in Tauranga on 28th June. It’s great to have our central based office in the Bay of Plenty, and we welcome members to drop by for a coffee and a chat if they are ever in the area. Look out for the next issue where we will have more details surrounding the office move.
All these events have offered a great opportunity for sharing knowledge and experiences within the industry. Thanks to all of those who attended, we really enjoyed meeting up with you. ■
OFFERING UNMATCHED versatility and performance on a diverse range of job sites its compact design allows for easy manoeuvrability in tight spaces and restricted areas. With its narrow footprint, the C24X can access challenging locations, such as urban environments and congested construction sites, where larger machines would struggle to operate efficiently. This versatility makes it an ideal choice for utility installation, landscaping, and irrigation projects.
“Despite its compact size, the Ditch Witch C24X packs a punch when it comes to performance’, says Ditch Witch CEA NZ General Manager John Grant. “Equipped with a robust 24hp engine, it delivers the power needed to tackle tough digging tasks, coupled with the machine's hydrostatic drive system the C24X provides smooth and responsive operation, enhancing precision and control during excavation”.
The C24X can dig trenches up to nearly a metre deep and 150mm
wide, making it suitable for a wide range of applications, including electrical and plumbing installations, fibre optic cable laying, and irrigation system installation. The versatility of the Ditch Witch C24X is further strengthened by its wide range of compatible attachments. Whether it's a standard digging chain for general trenching or a specialised attachment for specific applications like cable or pipe plowing, the C24X can be customised to meet the unique needs of each project. This flexibility allows contractors to maximize the machine's utilisation and adapt to different job site requirements, saving time and effort.
“The Ditch Witch C24X is also designed with operator comfort and safety in mind’, says John “The machine features an ergonomic control panel that provides easy access to all essential controls, minimising operator fatigue and improving productivity, while the operator platform is equipped with cushioning and vibration-dampening
features to reduce the impact of rough terrain, ensuring a smooth and comfortable ride”.
Additionally, the C24X comes with a host of built-in safety features, such as an operator presence system and an automatic shut-off mechanism, enhancing job site safety and preventing accidents.
The Ditch Witch C24X is a gamechanger with its compact design, powerful performance, versatile attachments, and emphasis on operator comfort and safety. An invaluable asset on any construction site and as the industry continues to evolve, the C24X stands as a testament to Ditch Witches focus on innovation, efficiency, and productivity in the construction sector. ■
Contact the team at Ditch witch CEA today0800 435 269 www.ditchwitchcea.com.
The C24X from Ditch Witch is a compact and powerful trencher that’s changing the game for trenching and excavation operations.
Maximize performance and your return on investment with the Ditch Witch C24X Walk-Behind Trencher. Featuring our exclusive CX Track system the machine delivers better traction and maneuverability in a more compact design for tighter job sites. The C24X is also responsive, and features easy-to-use touch controls to provide smoother operation.
Offering superior serviceability with a simple, open design for easy access and no daily grease points to worry about there is less maintenance ensuring your C24X is ready when you need it to be.
YES THERE WERE PREVENTABLE accidents and countless nearmisses. It was the sort of thing we used to brag about over a beer on a Friday night. it remains the folklore of old tradies.
The perception today is that health & safety has gone too far. The perception is that there is an excess of red tape, bureaucracy and regulation and that no one has the time to comprehend the ever-increasing set of rules.
Those perceptions are partly true. And that’s what makes health & safety in our industry challenging.
The HIANZ Board and Management team have been tasked with making workplaces safer. This includes the safety of the HIANZ team, members, employees, customers and members of the public.
Firstly the regulations and standards are extremely difficult to understand.
If you need an example, look no further than the hazardous goods legislation. Everyone stores some kind of hazardous materials, such as petrol, LPG or cleaning products, on our work sites. The regulations covering hazardous substances are detailed, verbose and incomplete. The legislation runs to over 577 pages. That’s a lot to comprehend when all you want is to know how to handle and warehouse your inventory of petrol or LPG. Secondly Worksafe NZ frequently refer to external standards. The Australian / NZ Standard for something as simple as a kid’s bouncy castle requires an advanced understanding of engineering nomenclature. The standard for hazardous materials is worse. It’s no wonder that many hire companies ignore the legal requirements and simple accept the personal and litigious risk, hoping they won’t get caught. Understanding what’s required is hard enough. Complying with the incomprehensible is virtually impossible.
The sad news is that the realm of Health & Safety Laws are not going to magically disappear.
The reality is that your customers are probably going to require more Health & Safety support from you in the next few years, as they rise to their own challenges. Their customers are demanding evidence of safe operating procedures. Ignore them and you can say goodbye to an increasingly valuable part of your customer base.
So what should HIANZ be doing?
Three Americans, Matthew Dixon, Nick Toman and Rick Delisi, published a customer service book, titled “The Effortless Experience”.
The first challenge for HIANZ is to make the health & safety requirements understandable. We need to make conformance as simple to adopt as possible.
HIANZ has a five-year strategic plan for compliance, health & safety. We are trying to develop resources that take
Attitudes towards health & safety have changed over the years. In the good old days, it was easy to get along with no rules and a decent dose of common sense.
the majority of the hassle out of health & safety.
Our Equipment Safety Data Sheets have been operating for a few years, providing information to customers for the safe use of hired equipment, and ensure we meet our legal requirements.
HIANZ will also be launching a new incident support scheme at the 2023 HIANZ Conference.
Over the next few months HIANZ will introduce training and resources on various health & safety issues. This will probably include training on how to write your own hazardous substances management plan, storage limits and emergency plans. Anyone picking up a can of petrol or LPG bottle also needs to show they have had training. Again, the challenge to HIANZ is to make this as effortless as possible, with some cost-effective training course specific to the hire industry. Watch this space.
The list of prosecutions instigated Worksafe NZ continues to grow. The majority of court cases deal with small companies who have taken no steps whatsoever to guide the safety of their employees. Anyone who suggests that we shouldn’t rock the boat to avoid the attention of the government regulator is either negligent or delusional. On the flip side, taking the lead with health and safety will provide our industry with a competitive advantage. If we can make compliance as effortless as possible for our customers, price becomes less of an issue.
As a moral convention we must be doing the best we can to protect the health & safety of those near to us. If you struggle with this concept, contemplate what you would say to the family of a deceased employee’s family, killed on your work site, as a result of substandard health and safety measures. How would you explain your
actions to a grieving family, or lack thereof?
It all comes back to attitude and leadership. HIANZ can only do so much. It requires a change in attitude and dismissal of unsafe practices. It’s time to stop bragging about the good old days because they have long gone. Machinery moves much faster and cuts deeper. And we have a lot more of it.
Change can only happen if change happens at the top. If you aren’t leading the charge to keep your team members and customers safer, then perhaps you really should seriously consider working in another industry. ■
Paul Harrison is a Director and Shareholder of Upper Hutt Hire, and a HIANZ Board Member. Paul holds qualifications in Food Safety Auditing and Health & Safety. The opinions of Paul Harrison are his own and not necessarily those of HIANZ.
“We are primarily a machinery servicing business, so we know a lot about machine durability and we know Dingli performs well, so when we kept getting asked to source replacement gear we thought we had a solution.
JASON MCALLISTER, a well-regarded HIANZ supplier, and associate, was quite happy when he was interviewed by Hire & Rental magazine recently. His company, Elevated Platform Services NZ, had just signed a deal with Chinese-based Dingli Machinery to import their big-brand EWPs into New Zealand. “It’s a pretty big deal,” says the normally understated Jason. “Dingli offers a massive model range, from three metre micro lifts to 44 metre boom lifts and everything in between.
“Being the only New Zealand distributor, and being able to sell in both Islands, certainly gives us a unique advantage, particularly because the brand is so reliable and durable.”
Dingli is the one of the largest Chinese manufacturers and suppliers of EWPs globally.
Jason brought the first Dingli machine into New Zealand 12 years ago and says they are more than capable of remaining entirely fit for purpose throughout the mandatory 10 year recertification timeline.
“There was obviously a new machinery gap in the market, and we were confident Dingli would meet the need very well. So, we’re pretty pleased to fill that gap with this deal.”
With business booming on the machinery servicing front and the Dingli deal looking promising we asked Jason about the biggest challenges he faces.
Unsurprisingly, he said: “We need staff, like everybody else. There’s a lot of work but it’s very hard to find the right people and that hurts growth.”
But more than just anybody, Jason wants the right bodies – people who are safety oriented, know the gear and have some relevant background or training.
“Finding staff with the right technical ability can be challenging due to the small talent pool available.”
Jason also sits on the Board of the Elevating Work Platform Association. He supports the potential apprenticeship system, proposed by EWPA, which provides training courses focusing on EWP equipment and encourages more talent to enter the industry.
Currently, there is no set qualification for working on the equipment, and those with industry knowledge are selftaught.
Having a structured apprenticeship programme will help develop the necessary skills and experience needed to operate and repair EWP equipment safely and efficiently, he says.
There are seven staff on the EPSNZ team, a company Jason started just three years ago with business partners, Logan Mercer and Shane Webb.
The company has three fulltime service vans on the road providing onsite certification and breakdown repairs and a purpose-built workshop that is always buzzing with major inspections. They also have a North Island distributor for their Dingli sales arm. ■
We need staff, like everybody else. There’s a lot of work but it’s very hard to find the right people and that hurts growth
PHOTO BY DANIELLE CERULLO ON UNSPLASH
IN A TIGHT LABOUR market, such as within the Hire and Construction-related industries, it is crucial for employers to not only offer a competitive salary or wage but to go one step further and provide additional benefits that will impact the life and wellbeing of their employees.
Companies that do this will have a better chance of retaining and attracting staff. In fact, according to the 2023 Healthy Futures Business Survey by Southern Cross, 89% of people want to work for a company that supports their health/wellbeing.
Not only that, but an employee in good general health contributes to a safer workplace and is proven to be significantly more productive given the lower rates of absenteeism, and increased output of quality work. Employers are now offering benefits such as discounted gym subscriptions, healthy lunch options and even weekly onsite massages. It is also becoming more common to consider a group life, disability, or critical illness insurance plan to provide peace of mind to an employee and their family.
As well as looking after the health of the employee, medical insurance helps to avoid the lengthy wait they might otherwise face in the public health system, and supports staff to recover faster and thus return to work sooner. ■
To find out more about how you can provide better health & wellbeing options to your people contact your ICIB Broker or get in touch with Zac Emery or Angela Richardson from our dedicated ICIB Life & Health Benefits team.
E: zac.emery@icib.co.nz
We We’re pleased to have arrived in the Hawkes Bay, helping our local businesses get all the protection and insurance advice they need.
Employee benefits are a great way to show your staff that you care, as well as support a healthy & productive workforce.
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TRIME X-Hybrid Lighting tower TRIME X-Solar Hybrid generator CORMIDI C85HI Hi-dump Tracked dumper WEBER MT CR 6 H Reversible plate compactor MC 85 Remote controlled Trench roller TKS-15 Dust suppression MiniblowerWHEN IT COMES to generating customer loyalty, nothing is more important than offering a product that customers love to use and would readily recommend to others. This holds especially true for trailer hire, where the quality, ease of use, and confidence in the product play a crucial role, particularly when towing is involved.
One component that significantly impacts the towing experience is the quality of the machined coupling. Opting for a high-quality coupling eliminates rattling, resulting in a smoother and more enjoyable towing experience. Customers who feel confident and comfortable while towing are more likely to have a positive impression of the hired product and, subsequently, the hiring company.
Furthermore, the braking system of the trailer is of utmost importance when it comes to customer satisfaction.
Various trailer braking options are available, some requiring tuning depending on the load being hauled or being paired with an in-cab controller. However, the easiest and most userfriendly braking system to tow is a mechanical override system. The mechanical override system offers several advantages that enhance customer satisfaction. Unlike hydraulic
systems, it avoids any braking lag, providing immediate and responsive braking. It eliminates the need for tuning based on different loads and does not require pairing with a controller. Additionally, it mitigates electronic or battery-related issues. For fleet operators, these benefits are particularly significant, as vehicles suitable for towing can be hooked up and ready to go without any hassle. One notable advantage of mechanical override brake systems is that the force applied to the brakes is directly proportional to the tow vehicle deceleration, resulting in smooth and consistent braking. Moreover, when reversing, a cam in the hubs relieves the brakes, eliminating the need for the tower to remember to engage a reverse mode. This simplicity of operation is highly beneficial, especially for users who may be unfamiliar with towing.
When it comes to quality mechanical braking systems, German manufacturer Knott stands as a world leader in towing technology. With approximately 40% of European light commercial trailers relying on their precision-engineered products, it is no surprise that more businesses in New Zealand are turning to Knott. These systems not only offer superior performance but can also be installed
up to five times faster than other alternatives, saving valuable time and increasing efficiency for the hire industry.
Investing in quality components and user-friendly braking systems is essential for the trailer hire industry to enhance customer satisfaction and encourage repeat business. By prioritising quality and ease of use, businesses can ensure that customers have a positive towing experience, leading to increased loyalty and positive recommendations. Choosing reliable and efficient systems, such as Knott's mechanical override brakes, further reinforces customer satisfaction and positions businesses as leaders in the industry. ■
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IN THIS ARTICLE I will look at some issues arising under the Health and Safety at Work Act 2015 (HSWA) for property owners and tenants.
Under the Health and Safety at Work Act 2015 (HSWA) residential investment property landlords and commercial property landlords are a PCBU (person conducting a business or undertaking). They must ensure work carried out on the premises is carried out safely. The purpose of the HSWA is to ensure the health and safety of workers and other persons in workplaces so that they are without risk from hazards and risks This is achieved by taking steps to, in the first instance, eliminate the hazards and risks. If this is not possible, then to minimise the hazards and risks.
The PCBU must, as far as is reasonably practicable, ensure that the workers and other persons in the workplace are safe.
If you are considering purchasing (or leasing) a property which may be subject to the HSWA legislation, consider whether due diligence clauses should be added to your contract covering the below matters.
The right for the Purchaser/Tenantto have access to the property to review possible hazards and risks.
Details of steps taken by the PCBUs within the building to comply with the
requirements of the HSWA, e.g. details of resources and processes to eliminate or minimise risks to health and safety, processes for receiving and considering information regarding incidents, hazards or risks, processes for complying with any duty or obligation of the PCBU under the Act.
CONSIDER OBTAINING THE FOLLOWING INFORMATION:
• Details of overlapping duties and how the vendor/landlordPCBU consults, co-operates and coordinates activities with other PCBUs.
• Details of equipment on the property and how the PCBU complies with its obligations under s36(3) on the HSWA relating to the provision and maintenance of safe plant and structures.
• A record of all notifiable events, notifiable incidents and notifiable injuries or illnesses which have occurred in the previous 5 year period.
• Details of any Improvement Notices issued within the previous 5 year period.
• A copy of health and safety policies and procedures as between landlord and tenant.
• A copy of any monitoring report provided by a tenant to the landlord over the previous 12 months.
• Policy and procedure and monitoring requirements.
CONSIDER ADDING THE FOLLOWING ‘WARRANTIES TO ANY PURCHASE AGREEMENT OR LEASE’
• The Vendor/Landlord has provided details of all processes and systems relating to Health and Safety obligations under the HSWA.
• It is not aware of any breach as at the date of the agreement of any of its obligations.
• In the event that an event arises prior to the settlement date/ commencement date, it will immediately disclose the event to the Purchaser/Lessee.
• It has provided all information relating to overlapping duties to the Purchaser/Lessee.
• It has not received any notices from any lessee or other occupier of the property in relation to Health and Safety issues under the HSWA. ■
For further information on property purchases or leasing contact Elise Markwick on DDI 09 950 8660.
Elise Markwick is a Partner in the Commercial Property department at Martelli McKegg, Lawyers, Auckland and has been in the law for over 30 years. Over that time Elise has built up a significant client base which includes business owners, property investors and developers as well as private clients.
This article is not intended to be relied upon as legal advice
We have recently been to Sydney, Australia to attend the EWPA Australia (EWPAA)
THAT FIRST WORD is an interesting description. If you took us and a couple of OEM representatives from other countries, it really is an “Australian” Access Meeting. It was a very full room and well attended by all in the MEWP market in Australia. I was buoyed by the desire from all sectors to be engaged and be active in their industry.
It was, however, a very informative and thought-provoking meeting. Topics covered were Verification of Competency for operators, EWPAA Resources, the work they are doing on their Powered Access Technician training, Standards update, health and safety law compliance, innovation, and secondary guarding on scissor lifts. I found it interesting to see the EWPAA have got their technician training underway. They are following a slightly different path, in that they are not currently seeking formal qualification status but running with “For Industry, by Industry”. We (them and us) are going to compare notes and look at
ensuring our alignment is spot on. We are still working on getting our Powered Access Technician course seen as a formal qualification. We have some good support in tertiary education and Workplace Learning Circles to get it across the line. The biggest task is getting a lot of you qualified under a Record of Current Competency process. We can’t have apprentices if we haven’t got qualified Technicians to teach them.
SILVERCARD™ COMPETENT OPERATOR card provides a verification QR code that directs users to the Silvercard™ website to confirm the information on the card is correct. This is what they have done there.
The most important topic in my eyes was secondary guarding on scissor lifts. In Australia, it is best practice to have secondary guarding on Boom lifts, which makes good safe, sense and isn’t hard to do. There are many thirdparty and OEM installs, either when purchased new or retrofitted.
Scissor lifts are an interesting issue for secondary guarding. In the absence of communication and attention, there is a real risk to the operator and/or others on the platform harmed from being crushed.
There is definitely an issue of the “tail wagging the dog”, where a major construction company is approving certain types of solutions and not allowing others, including OEM products onto the site. Some OEMs don’t allow some of the approved solutions to be fitted to their machines (where control stopping is required).
It’s a bit of a dog’s breakfast, with a lot of commanding market position protection and positioning going on. The EWPAA is without a strong voice and doesn’t seem to have any weight in controlling this issue. I personally think, as an Association, we need to work on this now and set some guidance before we have customers what we have to do. Watch this space and if you want to know more, reach out to discuss. ■
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FIVE YEARS AGO, NZFIA was created from the remnants of a former “old boys club” association and sat there as a sleepy giant. We get past those first couple of years – including the COVID-19 2020/21 disruptions –and then we see a change.
The Association created a goal: to ensure everyone who owned, hired, maintained, operated, and worked near a forklift could do so safely. It’s a big goal. Sadly, forklift-related workplace accidents are regular and very serious. We all understand mobile plant incidents have the potential to be catastrophic for those connected. The last two years have seen the Association focus on providing value not only back to its members but also to the wider community connected to forklifts.
THE WRITING OF THE FORKLIFT Good Practice Guidelines (GPG) has helped address the lack of guidance and resources for those in the industry. To some, it may seem insignificant but users, owners, hirers, and the regulator are all using this guideline to help improve safety around forklifts.
To support the GPG, the Association has set up Forklift training and assessment using the NZQA unit standards framework to support the quality of the training delivered.
THE SILVERCARD™ FORKLIFT
Competent Operator Program is heavily supported by HIANZ, and the Association has given rights to NZFIA to use the Silvercard™ branding and market position strength. This also allows for an increased suite of courses offered by the current Silvercard™ Trainer/Assessors, with most taking up the opportunity to deliver this program alongside their MEWP courses. All part of ensuring everyone is safe around a forklift. The Association continues to lobby government departments and the regulator to ensure the industry has a voice on the topic of forklifts and that voice is well heard and considered. Adopting the same phrase used by HIANZ – “For industry, by industry” –rings well and shows the industry is doing its bit to ensure the use of forklifts is at the safest level it could be. Surprisingly, it’s a small market though. We think there are around 55,000 forklifts actively operating in the market, with some 90,000 operators with varying qualities (or none) of training on safe use.
There are possibly around 4,000-5,000 units imported each year, having grown in the last 10 years from around 3,000 p/a. It is a bit of a rough calculation on the back of the 1980s
cigarette packet (the 1980s because it doesn’t have the picture of a nasty lung, making it difficult to see all the numbers).
THE ASSOCIATION HAS retained KPI Works Ltd to provide a sales data inputting and reporting portal called PowerStats. This data will allow those who have contributed to see the quantity of all sold (for the first time) forklifts in any month and will break that down into sizes, groups, and classes. Even motive power type. This is a very similar model to the NZ Equipment Suppliers Association program and will be very beneficial for sellers to see how they are going in the market and what are the growing trends. The inputted information is confidential with the inputter only seeing their actual data and a “whole of country” total number. Because it is post-sale, there’s no chance of anyone trying to steal away the sale. Lastly, the Association is doing some work with the Work Based Learning “Super” ITO and NZQA to find extra funding to support more apprentices into a qualification pathway for forklifts. It would be great to see a way of making it affordable for employers and trainees to embark on a forklift technician qualification. More on this in the coming months. ■
When we look back at where the New Zealand Forklift Industry Association (NZFIA) started in 2018 to now, we have seen a massive increase in the value it provides to the industry
After working as a retail assistant, Tracey Thompson was given an opportunity to join her parents in a new business venture
AFTER SPENDING TWO decades working in the Hire industry, she has discovered her true passion as the proprietor and leader of Get Set Events Taupo, which happens to be a full member of HIANZ.
With a sterling reputation, the small business provides its services to large and small scale events alike, including the famous Ironman Triathlon events. Through years of dedication, the company has built a long-standing relationship with the Ironman organisers, an event that has been a big part of the Tongariro North Domain and the Taup community since 1999. So how does such a small business land such a big deal?
Well, in a case of nothing ventured, nothing gained, they simply asked for the business.
They now provide a wide range of product each year, from marquees to catering equipment, and decorations for prize giving ceremonies. They also supply the necessary equipment for the volunteers’ dinner and other parts of the event.
Tracey is quick to note: “Other amazing hire companies supply
equipment Get Set Events can’t provide,” and says the event needs a lot of coordination among a variety of businesses, which creates strong relationships within the community. The seasonal nature of the work means that staff turnover can be high, but key employees who know the job well stay on for the long haul. This is an advantage for event organisers who know they can rely on a supplier with years of experience and a good reputation.
During the peak season, which is from October to March, university students are often employed for their holidays. “For the past five years, we have been fortunate enough to have university students come and work for us before they transition into full-time work,” says Tracey.
“It’s always gratifying to hear their feedback about the valuable life skills they have acquired while working with us,” Many of them remark on how they’ve learned practical skills like how to back a trailer, drive a manual car, and set up a marquee. Tracey believes this is essential knowledge that kids don’t always have the opportunity to learn, and they are proud to provide a
space for them to develop these skills before they move on to full-time work. As with most business Get Set Events was hit hard by Covid. The first lockdown almost finished them off, but Tracey and her team found a solution. They realised being in an industrial area, as they were, was not ideal for their visibility, so they decided to add another base and leased a shop in town.
It was a bold move, but it meant they could sell equipment as well as hire it out.
And it proved successful – and provided an inspiring lesson in resilience, determination, and adaptability.
And now Tracey has bought a wedding venue. After buying a lifestyle block just 10 minutes from town, she’s using the space as a unique wedding venue with stunning sequoia trees as a backdrop.
Branded as Sequoia Estate, her aim is to fill the gap in the market for wedding venues in Taupo, while providing couples the advantage of having a hire company provide everything they could possibly need for their nuptials. ■
JLG’S GROUND SUPPORT program offers a suite of service, maintenance and advice benefits for JLG owners, and is a key differentiator between JLG and competitors. Equipment servicing and maintenance is a key component of the program. Although JLG’s branch is in Mt Wellington, Auckland, where new machine sales, spare parts, the main workshop and stock is based, the company’s coverage extends much further. There are JLG service technicians based in all major centres throughout the North and South Islands, providing service and aftermarket assistance at short notice.
JLG FIELD SERVICE TECHNICIANS ARE LOCATED IN:
• Auckland (3 field service technicians)
• Bay of Plenty/Waikato/Hawkes Bay
• Wellington (1 locally based service technician)
• Christchurch (1 locally based service technicians)
• Central Otago (1 locally based service technician)
All JLG Technicians are factory-trained to service and support JLG machines, but also have extensive knowledge of other brands and a wealth of hire industry service and support experience. JLG also invests in its technicians to meet industry qualifications such as CBIP and EWPA RI to support WorkSafe Inspection guidelines.With operator safety a key motivator for JLG, the CBIP and EWPA RI qualifications provide peace of mind that your EWP meets WorkSafe guidelines.
JLG NEW ZEALAND SERVICE:
• Prompt nationwide service from skilled, factory-trained field service technicians
• Industry renowned team with over 30 years’ experience in the NZ EWP industry
• Professional support for all EWP service, aftermarket and other equipment needs.
• OEM supplied parts for all JLG EWP’s
• Convenience of one central number to access the required support: 0800 4 JLGNZ.
All JLG New Zealand technicians are backed by an aftermarket team in Auckland and support and advice from our knowledgeable Technical Support division in Australia, so help is never far away. ■
Having a broad range of tough, reliable and technologically-advanced equipment, is just one requirement to properly meet customers’ access needs – equally important though is after sales service
AS A PROFESSIONAL fencer, you know that having the right equipment can make all the difference in the quality and efficiency of your work. And when it comes to chainsaws, the new STIHL MSA 300 is a game-changer.
With its impressive power and speed, the MSA 300 is currently the most powerful battery chainsaw in the STIHL range. Its maximum chain speed of 30 m/s makes it perfect for tasks such as fast and efficient cutting of timber in a wide range of applications from felling to fencing, this power is available at a push of a button for jobs that are start/ stop. And thanks to its low noise emissions, it's also a great choice for use in noise-sensitive areas. But power isn't everything, and the MSA 300 delivers on ergonomics, durability, and safety as well. Its
electronic operating and notification cockpit with LED display makes it easy and intuitive to use, while the anti-vibration system reduces the transmission of vibrations and reduces fatigue. The slim design, excellent balance, and low weight also make it comfortable to use for extended periods.
In terms of durability, the MSA 300 is unaffected by rain and wet conditions, and its integrated cooling air filter protects the motor and
electronics for a long service life. And with features such as lateral chain tensioning and captive bar nuts, chain changes are quick and easy.
The MSA 300 should be used with the new STIHL AP 500 S battery, a battery which has twice the number of charging cycles and a significant increase in service life compared to conventional Li-ion batteries. This new battery tech is compatible with STIHL Smart Connector 2A which can help you manage the maintenance and stats of the chainsaw.
Overall, the STIHL MSA 300 chainsaw is an excellent choice for professional fencers who demand power, efficiency, and reliability from their equipment. So if you want to take your fencing work to the next level, consider adding the MSA 300 to your toolbox today. ■
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THE NEW HUSQVARNA DM 540i drill is cordless and battery powered, optimal for handheld drilling. Imagine being able to move freely between work sites, building levels and drilling tasks without cords or the need to locate a power source. The new Husqvarna DM 540i will turn many a core drilling mission into a smooth, agile and empowering experience.
The Husqvarna DM 540i is a powerful drill motor which fits in narrow corners, has low weight, is optimally balanced and easy to use for an even more productive work day. Optimised for handheld drilling for most materials especially reinforced concrete with diameters of up to 75mm with a max. drill of 350mm in depth. It is suitable for wet drilling as well, or can dry drill. It can also be mounted on a DS150 for diameters up to 100mm and is suitable for drilling reinforced concrete, bricks and light weight blocks, plumbing pipes, electrical sockets, cables, ventilation and air conditioning installation
THIS VERSATILE H-class dust extractor is powered by Husqvarna’s own 36V BLi batteries and is an excellent match for handheld battery equipment. It features a userfriendly HMI and an e-flow function that automatically adjusts the air flow while securing high runtime from the batteries. Its high water protection enables fast and efficient decontamination. It also features embedded connectivity allowing you to swiftly monitor location, service and filter status along with other valuable usage data. Thanks to its compact size and light weight, the dust extractor is easy to transport. Smart details such as lifting hooks, the capability of being able to attach hoses and other accessories together with the ability to drive it on two wheels allows for a smooth and efficient operation. ■
ARTIFICIAL INTELLIGENCE (AI) has the potential to revolutionise the way we approach health and safety in the workplace. By leveraging the power of AI, organisations can gain insights into safety risks, predict potential hazards, and make datadriven decisions to prevent incidents, injuries, and illnesses.
Here are some of the ways AI can be used to improve health and safety in your workplace:
AI algorithms can analyse data from various sources, such as incident reports and safety inspections to identify patterns and predict potential safety hazards. By analysing historical data, AI can help identify potential hazards before they occur, allowing organisations to take proactive measures to prevent further incidents.
AI can help identify potential safety hazards in real-time by using sensors, cameras, and other monitoring devices. For example, AI can monitor worker behaviour and identify potential hazards such as unsafe work practices or equipment misuse. Virtual safety training: AI can create virtual training programs that simulate hazardous situations and provide workers with real-time feedback on their actions. Virtual training programs can help workers practice safety procedures in a safe and controlled environment, reducing the risk of incidents and injuries.
AI can monitor equipment and predict when maintenance is required, reducing the risk of equipment failure and the associated safety hazards.
AI can conduct automated safety inspections using drones or other remote devices. Automated safety inspections can help identify potential safety hazards in hard-to-reach or high hazard areas, such as high ceilings or confined spaces.
As the use of AI in the workplace continues to grow, it is important to consider the potential ethical implications of using these technologies in health and safety. One ethical consideration is the potential for AI to perpetuate biases and discrimination in health and safety outcomes. For example, if AI algorithms are trained on historical data that contains biases or discrimination, the algorithms may perpetuate these biases in future decisions, leading to unfair or inequitable outcomes.
To address this concern, organisations must ensure that their AI-based health and safety systems are designed and implemented in a way that is free from bias and discrimination. This includes ensuring that the data used to train AI algorithms is diverse and representative, and that the algorithms are tested and validated for bias.
Another ethical consideration is the potential impact of AI on workers' privacy and autonomy. AI-based health and safety systems may collect large amounts of data on workers, such as their movements, behaviours, and health status. This data collection can raise concerns about privacy and autonomy, as workers may feel that their every move is being monitored and scrutinised.
Workers must be fully informed about the data that is being collected and how it is being used. They must also be given the opportunity to provide informed consent for the use of their data, and their rights to privacy and autonomy must be respected at all times.
Finally, there is the concern that AIbased health and safety systems may be used to replace human workers, leading to job losses and economic disruption. While AI can automate certain tasks and processes, it is important to recognise that human expertise and intervention will always be necessary in health and safety. AI-based health and safety systems must be designed and implemented in a way that complements human workers and augments their decisionmaking, rather than replacing them. This includes ensuring that workers are properly trained to use AI-based systems, and that the systems are designed to work in tandem with human workers, rather than in isolation. While AI has the potential to improve health and safety in the workplace, it is essential to recognize that AI is not a replacement for human intervention and expertise. AI can augment human decision-making, but it cannot replace it entirely.
At OSHbox, we are embracing the use of technology, including AI – but your consultant will still be a human (for now at least).
For more information contact info@oshbox.co.nz or view our website oshbox.co.nz
With 40 years experience in the Portable Toilet Industry, Formit understands your needs and the needs required for durability, reliability, and serviceability and have designed our toilets specifically with the Australian and New Zealand markets in mind.
POINT OF RENTAL built their first mobile app to help hire businesses all the way back in 2013 with Mobile Workforce. At the time, it was revolutionary, enhancing their single software offering by allowing businesses to work within their system while they were away from the counter. Since then, the company has built a cloud-native software platform, Essentials, and acquired another industryleading software, Syrinx, which has its own suite of apps. Elite has also joined the party, bringing its own online functionality and integration opportunities. With resources divided across several platforms and code bases, Point of Rental’s newly-established product team decided in 2022 to take on a new challenge: Building a single app that could be used by every Point of Rental platform to help hire and rental companies worldwide get the features they need.
“More work is getting done away from the counter every day and most of that is done on mobile devices,” said CEO Wayne Harris. “In order to continue to give hire businesses the tools they need to succeed, we needed to bring our teams together and focus on one goal: A united mobile app that will benefit anyone
doing their work on a mobile device. “I’d venture to say that we’re investing more into our mobile functionality than other companies are putting into their software overall, and I think the people that use it are going to see the benefits of that effort.”
The new offering, Point of Rental One, is now available and already bearing fruits for the hire industry.
Point of Rental One caches relevant data for remote jobs, allowing for checklists and tasks to be completed in areas with no internet or phone service, to be synced when a connection is found.
Because One is an independent mobile platform, its other features work differently depending on the hire management software a business uses.
For example, Elite uses One to build workflows for deliveries and collections, as well as customer pickups and returns. It includes labor tracking for maintenance staff so hirers can bill appropriately, and inventory-taking functionality so you’re able to do quick on-hand counts. It also allows for mobile users to message desktopbased users natively, in realtime.
One works on both Android and iOS devices, and SSO (Single Sign-On) functionality allows users to use the app over and over again without having to log in every time, saving minutes each day.
Native messaging connects users to one another, cutting down on communication errors and getting everyone on the same page without requiring employees to use their
Syrinx, meanwhile, accesses One’s wet hire support by allowing operators to complete timesheets from the road, view their schedules, see required equipment checks for the day as well as site directions, and more.
All in all, Point of Rental One brings people (and software) into one place to move hire and rental businesses one direction: Forward. ■
we’re investing more into our mobile functionality than other companies are putting into their software overall
Stronger than the competition, the Ditch Witch® SK900 puts in more muscle on landscaping and construction-grade jobs with a lower ground drive speed and more power directed where you need it most. With a lower ground drive speed the SK900 provides superior power to the attachment, outperforming the competition to dig, lift and drive.
Designed for demanding jobsites and built to outperform, a Ditch Witch stand-on skid steer will deliver unbeatable performance time and time again. Check out the extensive range
An improved ground drive hydraulic system bulks up the longevity of the machine while daily upkeep is made easier with an accessible fuel cover and thicker exhaust pipe
Compatible with an array of attachments for more versatility
Customer-driven control placement optimizes operator comfort and reduces fatigue.
Featuring a Yanmar® 24-HP (18.5 kW) diesel turbo engine allows for more torque where it matters so you get more done.
Smaller, narrower frame is perfect for tough jobs in hard-to-reach areas.
0508 Tempfence Ltd
0508Temp Fence are specialists in temporary fence hire & sales. With branches in Auckland and Christchurch, they offer a range of barriers, temporary fencing, portable toilets and site secure cameras. www.0508tempfence.co.nz
Central Machine Hire
Previously known as Clarke Machine Hire, Central Machine Hire is the new company and have their head office also in Dunedin, with Branches in Cromwell and Kaiapoi. Central Machine Hire are mainly into Heavy hire equipment across the South Island. www.centralmachinehire.co.nz
Eventrent Ltd
Eventrent are a boutique Event Hire & Design company, based in Taupo, dressing events throughout the Central North Island. They are keen to expand their networking with other members and grow their team through the APEX accreditation program. www.eventrent.co.nz
GT Equipment Solutions
Located in Hamilton, GT Equipment Solutions provide access equipment for hire. Gary has had plenty of experience with access equipment. Run by an excellent family team, daughter Kimberley takes care of admin and bookings, while son Calvin is in charge of the workshop. Since its founding GT Equipment Solutions has steadily expanded their range ofaccess equipment for hire. www.gtequipmentsolutions.nz
Happy Hire
Happy Hire located in Christchurch, Wellington, Dunedin and Hamilton, are a marquee and party hire business. Happy Hire are looking to learn, grow and develop with APEX accreditation high on their list of goals. They also are keen to develop up networks. www.happyhire.co.nz
Huntly Hire & Service Centre
Huntly Hire & Service Centre is a locally owned and operated, family-run business operating since 1989, offering a wide range of tools and equipment, servicing & repairs to small engine motors. In 2021 Steven & Amy and Craig & Megan Wiggins took over Huntly Hire. They are a father, daughter team, Amy Wiggins along with her father Steve Deane. www.huntlyhirecentre.co.nz
Just Sheds Ltd
Aaron Power from Just Sheds located in Omokoroa, supplies a range of portable buildings and portable offices for construction sites for rent. For over 16 years Just Sheds has been working to provide a top range of well designed sheds. www.justsheds.co.nz
Mint Hire Ltd
William Minty is a civil contractor in Christchurch and has set up a Hire business in Christchurch. Starting off with a 2T and 7.5T excavator, William plans to expand and develop up a plant hire business focussed at high end, quality gear with special attachments etc.
Mizin West Hamilton
Mizin West Hamilton Franchise branch is a new venture for Andrew Bailey. Mizin is a family business, with a family of franchisees. Andrew at Mizin West Hamilton becomes the 6th franchisee to join HIANZ. www.mizin.nz
NZ Marquee Events
NZ Marquee Events located in Auckland is a family business run by David & Jo Joyce and was founded in 2012. Once again, another marquee hire company understanding the value of the APEX marquee program. www.hiremarquee.co.nz
Odlum Hire Ltd
Mark and Sian Odlum, and Jennie Odlum-Bale started Odlum Hire in 2021 with several portaloos, and since have recognised the gap for a Full Hire Centre in Morrinsville, and so they have put the plan into motion to expand their operation. They opened Odlum Hire to work alongside their existing business Fibre Networks NZ Ltd, which has been well established for many years. www.odlumgroup.com
Swift Construction Hire
Swift Access was started by Mark Gregory and Aaron Beard in 2016. Located in Auckland, Swift Construction Hire offers a range of MEWPs, forklifts, light towers and mobile scaffold. www.swiftaccess.co.nz
Tower Crane Rental is run by Mark Dreyer and Clifford Kerr who are based in Auckland and hire out mobile cranes (including a CMS200) to the building and construction market. They fit nicely into the niche market of residential sites and they’re expanding their cranes by purchasing a few more this year. They are great for a smaller construction site with a footprint of only 3.1m x 3.1m it takes up little space on site and has a 20 metre reach you can cover a huge area from the one spot. www.teaar.co.nz
Whangarei
Located in Whangarei, Leroy Shelford and his team are a small locally owned business offering the latest model, reliable excavators for hire their range of excavators are perfect for little jobs around home, building sites, landscaping, drain laying and other construction jobs. They also offer diggers, trailers and an auger unit. www.whangareidiggerhire.co.nz
Allied Ventures Ltd
Allied Ventures Limited is an importer and distributor the Baselight product range. These are super lightweight portable light towers, energy storage solutions and accessories designed and manufactured in Denmark and Sweden. www.alliedventuresltd.com
Since its establishment in 2005, Australian Portable Toilets has been dedicated to providing innovative portable sanitation solutions. Husband and wife duo, Daryn & Judith Weller, started the business in Queensland back in 2011. They manufacturer a range of portable sanitation products from Portaloos to trailers and everything in between. www.portabletoilets.com.au
Enersys
EnerSys® offers a range of batteries, chargers, monitoring and fleet management and energy systems, focussing on efficiency, reliability and sustainability. www.enersys.com
Blackhawk
Blackhawk is a fleet management, GPS tracking and asset security business in New ZealandUsing a combination of IoT devices, managed SaaS and smartphone applications. www.blackhawk.io
EMA – Employers Manufacturers Association
The EMA (Employers & Manufacturers Association) has been helping Kiwi businesses succeed for more than 130 years. They can easily become your trusted HR partner with their amazing AdviceLine support, affordable legal policies and templates and a wealth of wider resources, included in their cost-effective annual subscription. www.ema.co.nz
Finance New Zealand
Finance New Zealand offers a full solution for all your business finance requirements. Whether your business needs to fund a new business asset, needs working capital for business growth or finance for a commercial property, our team can help. Simon Webster and his team are speaking again at this years conference after a very popular session last year. www.fiancenz.co.nz
LGMG
LGMG’s supply MEWP equipment and machinery to rental companies and end-users alike. LGMG will be exhibiting at conference this year. www.en.lgmggroup.com
Pacific Hoists
Pacific Hoists sell a range of hoists, load skates and material handling products. Pacific Hoists is a privately ownedMaterials Handlingbusiness founded in 1976. Another supporter of conference exhibition, make sure you stop past their stand for conference only specials. www.pacifichoists.com.au
Power Farming Wholesale Ltd (PFG)
Power Farming Group (PFG) is the NZ distributor and aftermarket support for JCB Construction Equipment and are the proud sponsors of the Party Night at the 2023 HIANZ Conference. Make sure you dress up well as Scott and his team are judging the best dressed. Maybe “Yellow” will give you an edge?
www.powerfarming.co.nz
Traffic Signs
Traffic Signs NZ Ltd is a major supplier of traffic signs and safety equipment to the New Zealand Roading Industry. With branches based in Mt Maunganui and Christchurch, it is their company goal to provide customers with the complete traffic signs supply experience. Jim and the team will also be at conference to expose you to their ranges. www.trafficsigns.co.nz
AIR COMPRESSORS
ENGINEERING & COMPRESSOR
SERVICES LIMITED
www.aircompressors.co.nz
KAESER COMPRESSORS NZ LIMITED www.nz.kaeser.com/
BATTERIES
R&J BATTERIES
www.rjbatt.com.au/
YHI (NEW ZEALAND) LTD www.yhipower.co.nz
CHIPPING & SHREDDING EQUIPMENT
AB EQUIPMENT LTD www.abequipment.co.nz
ARMOURSHIELD ENGINEERING
www.troughmobile.com/armourshieldengineering
HANSA CHIPPERS
www.hansaproducts.com/nz/
CONSTRUCTION EQUIPMENT
ADVANCEQUIP
www.advancequip.co.nz/
CEA www.cea.net.au
KUBOTA NZ www.kubota.co.nz
NZ EQUIPMENT GROUP www.centralgroup.co.nz
OMC POWER EQUIPMENT
www.omcpowerequipment.co.nz
POWER FARMING WHOLESALE (PFG) www.omcpowerequipment.co.nz
TRANS DIESEL LTD www.transdiesel.com
WACKER NEUSON
www.wackerneuson.com/en/au/
WIRTGEN NEW ZEALAND www.wirtgen-group.com/en-nz/
YOUNGMAN RICHARDSON www.yrco.co.nz
CONSTRUCTION EQUIPMENT
ATTACHMENTS
APS EQUIPMENT www.apsequipment.co.nz
DIGGA NZ LIMITED www.digga.co.nz
CONSTRUCTION EQUIPMENT, CHIPPERS, FLOORCARE AB EQUIPMENT LTD www.abequipment.co.nz
CONSTRUCTION EQUIPMENT, TRUCKS CABLE PRICE (NZ) LIMITED www.cableprice.co.nz
ELECTRICAL TEST SALES & TRAINING METROTEST.COM LIMITED www.metrotest.co.nz/ TEST AND TAG TRAINING LTD www.testandtagtraining.co.nz
EMPLOYMENT & HR
EMPLOYERS MANUFACTURERS ASSOCIATION www.ema.co.nz
EQUIPMENT APPRAISAL & DISPOSALS
GRAYS AUCTIONS ONLINE www.grays.com
MANHEIM LTD www.manheim.co.nz/
OLSEN COMMERCIAL www.olsencommercial.com
EWP SALES ACCESS SERVICE NEW ZEALAND LTD www.accessservice.com.au
DINGLI MACHINERY CO LTD www.en.cndingli.com
EWP TECHNICAL SOLUTIONS www.ewptechnical.co.nz
HAULOTTE AUSTRALIA PTY www.haulotte.com.au/ HYDRALADA www.hydralada.com/nz/
JLG INDUSTRIES (NEW ZEALAND) www.jlg.com
LGMG
www.en.lgmggroup.com
LIFTX LIMITED
www.liftx.co.nz
MANITOU AUSTRALIA PTY LTD
www.manitou.com.au
NIFTYLIFT
www.niftylift.com.au/
PEAK ACCESS LIMITED
www.peakaccess.co.nz
SKYJACK AUSTRALIA PTY
www.skyjack.com
SNORKEL EWP LTD
www.snorkellifts.com
YOUNGMAN RICHARDSON
www.yrco.co.nz
EWP SERVICING
ACCESS SERVICE NEW ZEALAND LTD
www.accessservice.com.au
ACCESS SPECIALTIES LTD
www.accessspecs.co.nz
EWP TECHNICAL SOLUTIONS
www.ewptechnical.co.nz
EPSNZ LTD
www.epsnz.co.nz
JLG INDUSTRIES (NEW ZEALAND)
www.jlg.com
LIFTX LIMITED
www.liftx.co.nz
PEAK ACCESS LIMITED
www.peakaccess.co.nz
EWP SILVERCARD TRAINING
ACCESSMAN TRAINING
www.accessman.co.nz
ASWEFA
www.aswefa.co.nz
CANTERBURY TRAINING & CONTRACTING
www.ctc.net.nz
CENTRAL FORKLIFTS LIMITED (CENTRAL GROUP)
www.centralgroup.co.nz
CIVIL TRAINING & LICENSING NZ LTD
www.civiltraining.co.nz
DRIVETECH LTD
www.drivetech.co.nz
ELEVATED ACCESS NZ LIMITED
www.elevatedaccess.co.nz
EWP TECHNICAL SOLUTIONS
www.ewptechnical.co.nz
GAPRIE LTD
www.gaprie.com
GLOBE TRAINING & ASSESSING
021 164 8738
HIRE KNOWLEDGE LIMITED
www.hireknowledge.co.nz
HIRE SOLUTIONS LTD
www.hiresolutions.nz
HIRE TOWERS
www.hiretowers.co.nz
KNOW THE RULE
www.knowtherule.nz
MECHANICAL ACCESS COMPANY
www.mac-access.co.nz
PRO SERVICES www.proservices.co.nz
QT TRAINING
PH 027 321 7129
SAFE HIRE www.safehire.co.nz
TOTAL ACCESS www.totalaccess.co.nz
TRAINEX www.trainex.co.nz
TRAINING SOLUTIONS www.trainingsolutions.co.nz
WAIKOUAITI AUTO & ENGINEERING www.wae.co.nz
FINANCIAL ADVISOR
FINANCE NEW ZEALAND www.financenz.co.nz
FLOOR PREPARATION
FLOOREX PRODUCTS www.floorex.com.au/
HIRETECH PTY LIMITED www.hiretech.com.au
HOLER DIAMOND TOOLS www.holer.co.nz
WYATT MACHINE TOOLS LTD www.wyatt.co.nz
YOUNGMAN RICHARDSON www.yrco.co.nz
FORESTRY EQUIPMENT AND SUPPLIES AB EQUIPMENT LTD www.abequipment.co.nz
FORESTQUIP www.forestquip.co.nz
POWER FARMING WHOLESALE (PFG) www.powerfarming.co.nz
GPS CONSTRUCTION POSITIONING SYSTEMS
SYNERGY POSITIONING SYSTEMS www.synergypositioning.co.nz/
GPS FLEET MANAGEMENT EQUIPMENT & SOFTWARE
BLACKHAWK TRACKING SYSTEMS www.blackhawk.io
SENSIUM LIMITED www.sensium.nz/ THE FLEET OFFICE
www.thefleetoffice.com.au
TRACKUNIT www.trackunit.com
HOME, GARDEN & COMMERCIAL CLEANING KARCHER LTD www.kaercher.com/nz/
HYDRAULICS
ENZED HOSE DOCTORS www.enzed.co.nz/
INDUSTRIAL ABRASIVE & CUTTING AND FLOOR PREPARATION HOLER DIAMOND TOOLS www.holer.co.nz/ S & G ABRASIVES LTD www.sgabrasives.co.nz
WYATT MACHINE TOOLS LTD www.wyatt.co.nz
INSURANCE ICIB INSURANCE BROKERS www.icib.co.nz
LOGSPLITTERS
ARMOURSHIELD ENGINEERING www.troughmobile.com/armourshieldengineering BRENT SMITH TRAILERS LTD www.brentsmithtrailers.co.nz
FORESTQUIP www.forestquip.co.nz
MACHINERY TRANSPORT PROVIDER PTS LOGISTICS www.ptslogistics.co.nz
MARQUEES
BAYTEX A DIVISION OF STRUCTURFLEX LTD www.baytex.co.nz
H-LINE PTY LTD www.hlinestructures.com.au/
MATERIAL HANDLING & INDUSTRIAL PARTS
PACIFIC HOISTS www.pacifichoists.com.au
TVH NEW ZEALAND LIMITED www.tvh.com/en-nz
OUTDOOR POWER EQUIPMENT
BRIGGS AND STRATTON NZ LTD www.briggsandstratton.com/au/en_au
CAMA PRODUCTS
www.camaproducts.co.nz
HONDA POWER & MARINE
www.hondapowerequipment.co.nz/
KUBOTA NZ
www.kubota.co.nz
MASPORT
www.masport.co.nz/
OMC POWER EQUIPMENT
www.omcpowerequipment.co.nz
STIHL NZ LTD
www.stihl.co.nz
YOUNGMAN RICHARDSON
www.yrco.co.nz
PORTABLE HEATING AND COOLING
COOL BREEZE RENTALS PTY LTD www.coolbreeze.net.au
PORTABLE SANITATION
ALLOYFOLD www.alloyfold.co.nz
AUSTRALIAN PORTABLE TOILETS www.portabletoilets.com.au
FORMIT SERVICES PTY LIMITED www.formit.com.au
POLYJOHN PACIFIC PTY LTD www.polyjohn.co.nz
SHORELINK AUSTRALASIA LIMITED www.shorelink.co.nz
POWER GENERATION, PUMPS & LIGHTING
ALLIED VENTURES LTD www.alliedventuresltd.com
OMC POWER EQUIPMENT www.omcpowerequipment.co.nz
POWER TOOLS - CORDED & BATTERY ACCENT TOOLS LTD www.hikoki.co.nz/ HILTI (NEW ZEALAND) LTD www.hilti.co.nz
MILWAUKEE TOOL www.milwaukeetool.co.nz
PRESSURE WASHING AES WATER BLASTERS www.aesblasters.co.nz
KARCHER LTD www.kaercher.com/nz
MASPORT www.masport.co.nz
RENTAL SPECIFIC SOFTWARE
BASEPLAN SOFTWARE PTY LIMITED www.baseplan.com
INSPHIRE SOFTWARE www.insphire.com/page/au
MCSANZ PTY LTD www.mcsrentalsoftware.com/au/ POINT-OF-RENTAL SOFTWARE PTY LTD www.point-of-rental.com.au
TEXADA SOFTWARE PTY LTD www.texadasoftware.com THE FLEET OFFICE www.thefleetoffice.com.au
TABLES, SEATING ALLOYFOLD www.alloyfold.co.nz
TRAFFIC SIGNS & ROAD SAFETY EQUIPMENT TRAFFIC SIGNS NZ LTD www.trafficsigns.co.nz
TRAILER PARTS CM TRAILER EQUIPMENT LIMITED www.cmtrailer.co.nz
TRAILERS
BRENT SMITH TRAILERS LTD www.brentsmithtrailers.co.nz
COMPASS TRAILERS LTD www.compasstrailers.co.nz/ PINTO TRAILERS www.pintotrailers.co.nz/
TRAINING PROVIDER
DIGITAL TRAINING & ASSESSMENT LTD www.digitalcranes.co.nz
VERTICAL HORIZONZ TRAINING GROUP
www.verticalhorizonz.co.nz
TRUCK AND TRAILER PARTS SIME DARBY TRANSPORT (NZ) LTD www.twlnz.co.nz
OTHER EQUIPMENT & SUPPLY PACIFIC LINEN www.pacificlinen.co.nz
