Introduction to Maserati
Introduction
EXCELLENCE THROUGH PASSION
Welcome to Maserati! You are about to be part of one of the most glorious and renowned names in motoring history. Maserati stands for more than 90 years of motoring heritage. Technical innovation, craftsmanship, refined design and countless victories in motor sport have continuously characterised the long Maserati history. Maserati vehicles express the maximum Italian style and passion for automobiles. Let the Maserati passion come to you and be prepared to make an important step in your professional life. This manual will introduce you to Maserati and its products. It will take you briefly through the history of the company and give an overview of its road cars; you will get familiar with the technical aspects of the most recent Maserati models and its mechanical and electrical systems and components; it will introduce you to vehicle diagnostics and will take you through a number of aspects of the Maserati service organisation. During this journey you will meet some of the most interesting technical constructions in automotive history. And this is just the first step. If you successfully walk through the simple steps of the Maserati Academy training program, you will be able to improve your skills and acquire an in-depth technical knowledge of Maserati vehicles. This will allow you to improve on servicing Maserati cars on behalf of the customer, the dealer and Maserati – therefore on behalf of you! To succeed it is also important for you to be always sensitive for the real needs of the customers and the people around you in the workshop. Real customer service starts with your willingness to offer help! Confident that you will easily grow accustomed to the Maserati service organisation, we wish you a good and successful start!
Maserati Academy
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