INTRODUCTION
The 2025 Atlantic Hurricane Season runs from June 1 through November 30, with peak activity occurring in September. Communities can better withstand and recover from hurricanes when residents and businesses take proactive steps to prepare. We encourage all residents and visitors to prioritize hurricane preparedness.
This guide provides essential information to help you plan for hurricane season and stay safe if a storm impacts our area. Being prepared means knowing what actions to take before, during, and after a hurricane. Proper preparation is the most effective way to reduce damage, protect lives, and safeguard homes, businesses, and loved ones. Ensure you and your family are ready well before a storm approaches.
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Stay informed, stay connected, and stay involved in your community!
UNDERSTANDING THE STORM
The National Weather Service (NWS), a division of the National Oceanic and Atmospheric Administration (NOAA), issues alerts when conditions increase the likelihood of hurricanes. Understanding these terms can help you stay informed and take the necessary precautions.
A Hurricane Advisory is issued by the National Weather Service (NWS) when a hurricane poses a potential threat, providing key updates on its status and possible impacts. While these situations require attention, they are generally not life-threatening if proper precautions are taken.
A Hurricane Watch is issued by the National Weather Service (NWS) when hurricane conditions (sustained winds of 74+ mph) are possible within 48 hours. Stay alert, review emergency plans, and be prepared to take action if a warning is issued. Tune in to NOAA Weather Radio All Hazards, local radio, or other news sources for more information.
A Hurricane Warning is issued by the National Weather Service (NWS) when hurricane conditions (sustained winds of 74+ mph) are expected within 36 hours. Take immediate action to protect life and property, complete final preparations, and evacuate if directed by local officials.
LIST OF STORM NAMES FOR 2025
Andrea Fernand Karen Pablo
Barry Gabrielle Lorenzo Rebekah
Chantal Humberto Melissa Sebastien
Dexter Imelda Nestor
Tanya
Erin Jerry Olga Van Wendy
HURRICANE CATEGORIES
CATEGORY 1
Winds: 74 - 95 mph
Very dangerous winds will produce some damage: Homes may have roof, siding, and gutter damage. Large branches will snap, and some trees may fall. Power outages could last several days.
CATEGORY
Winds: 96 - 110 mph
Extremely dangerous winds will cause extensive damage:Well-built homes may suffer major roof and siding damage. Many trees will fall, blocking roads. Widespread power outages could last days to weeks.
CATEGORY
3
Winds: 111 - 129 mph
Devastating damage will occur: Well-built homes may suffer major roof damage. Many trees will be down, blocking roads. Power and water may be out for days or weeks.
CATEGORY
4
Winds: 130 - 156 mph
Catastrophic damage will occur: Many homes will be destroyed with total roof failure and wall collapse. Fallen trees and power poles will isolate areas, and power outages may last for months, leaving the region uninhabitable.
CATEGORY
5
Winds: Over 157 mph
Catastrophic damage will occur: A high percentage of framed homes will be destroyed, with total roof failure and wall collapse. Fallen trees and power poles will isolate residential areas. Power outages will last for weeks to possibly months. Most of the area will be uninhabitable for weeks or months.
DISASTER RECOVERY TOOLS
CITY OF GREENACRES
During and after a storm, current information and special updates will be posted on our website and social media platforms. Residents can stay connected and informed by following the City of Greenacres Facebook, X and Nextdoor page, or visit greenacresfl.gov.
PALM BEACH COUNTY
PBC DART is a mobile application available for both Apple and Android platforms, used by the public to check for:
• Evacuation orders and zones
• Check shelter locations and status
• Locate nearby stores on generators
• Report damage to homes or businesses
• With the ability to upload pictures of the affected areas
Palm Beach County has a well-established hurricane response and recovery plan, with trained staff ready to act. The County and cities work together to ensure public safety and health services in affected areas. Reliable information is available through the Division of Emergency Management via ReadyPBC.com and pbc.gov for real-time updates.
FLORIDA POWER & LIGHT (FPL)
FPL representatives are stationed at the Palm Beach County Emergency Operations Center (EOC) to coordinate power restoration. State and federal response agencies will also be present before, during, and after the storm to assist. Palm Beach County has dedicated staff focused on saving lives, protecting property, and restoring operations quickly. FPL prepares year-round for severe weather to respond safely and efficiently.
Stay informed by downloading the FPL mobile app on Apple or Android or visiting the FPL Storm Center at fpl.com/storm.
GOVERNMENT WEBSITES
The FEMA App is a key resource for disaster awareness and recovery, providing real-time alerts, preparedness tips, and post-disaster assistance. Available on Apple and Android devices.
FEMA Mobile App: fema.gov/mobile-app
FEMA Tips to Prepare Your Home for Hurricane Season: fema.gov/fact-sheet/tips-prepare-your-home-hurricane-season
FEMA Community Hurricane Preparedness Training: training.fema.gov/is/courseoverview.aspx?code=is-324.a
FEMA Taking Shelter From the Storm Building a Safe Room in your Home or Small Business: fema.gov/media-library/assets/documents/2009?id=1536
American Red Cross Hurricane Preparedness: redcross.org/prepare/disaster/hurricane
FEMA Hurricane: ready.gov/hurricanes Floodsmart Campaing: FloodSmart.gov
National Oceanic and Atmmospheric Admisnistration (NOAA): noaa.gov
PREPARING FOR THE STORM
HOME
Protect your home by securing windows and doors with storm shutters or board up windows with plywood where wind can enter. Bring in any outdoor furniture/items that could become airborne. Turn refrigerator to coldest temperature setting and lower A/C (turn their circuit breakers off after power goes out). Unplug electronics and cover with waterproof coverings. Turn off BBQ propane tanks. Take pictures of your home both inside and outside for insurance purposes.
PERSONAL ITEMS
Keep an inventory of your household items. Photo/video contents and record the make, model, serial number, and keep information in a safe place or send by mail or electronically to a friend/relative who lives out of town, and out of the storm’s path. Compile important documents (insurance policies, bank documents, mortgages, phone numbers of family and friends, medical information etc.) Make a copy and store/place important documents and photos in waterproof plastic bags. Obtain cash in case Automatic Teller Machines (ATM) are out of service.
MOBILE HOMES
All residents living in a manufactured/ mobile home must evacuate in a hurricane warning when an evacuation order has been issued. Even tropical storm-force winds can topple these types of homes. If possible, arrange to stay with family or friends who live inland in a non-evacuation area.
TREE TRIMMING
Do not begin any tree trimming or clean-up activities during a storm watch/warning as trimmed limbs and branches could become projectiles if not disposed of properly. Fallen trees and uncollected debris stacked along roads are among the biggest obstructions, along with traffic, wind and flooding, when attempting to restore power following a hurricane. Tree trimming should be completed BEFORE hurricane season.
WATER
Prior to a storm, stock up on at least three (3) days worth of drinking water per person in case water becomes contaminated in your area; don’t forget drinking water for your pet(s). Water can also be collected in clean aluminum or plastic containers and stored in a cool location, and you can also fill bathtubs with water for non-drinking use. Freeze water jugs and fill ice chest. In case water becomes contaminated and a Boil Water notice is issued, you will have to boil water, even if it is filtered, vigorously for 3-5 minutes and let cool before drinking.
SANITATION
Once a storm watch or warning is issued, the City’s collection services may be suspended, and Solid Waste Authority facilities may close early to prepare for the storm. To prevent overwhelming the waste collection and disposal systems, avoid starting construction projects or large-scale tree trimming that produces debris. There will not be enough equipment or personnel to handle additional materials before the storm hits. Placing debris out at this time can endanger both you and your neighbors. Please do not bring materials to the curb, transfer stations, or the landfill.
VEHICLE / GASOLINE
Fuel up vehicles and propane tanks; obtain fuel for generators. Move vehicle(s) into a garage or next to a building; avoid parking near trees and utility poles. If you have an electric garage door opener, find the manual release lever and learn how to operate it in case of power outage. Brace garage door.
BOATS
Know your responsibilities, tie down and stabilize your boat securely. Keep your vessel registration number and location with you. Never try to ride out a hurricane/storm in your boat. Marinas will close when winds reach 39 mph. Drawbridges will not open for boats when an evacuation has been ordered.
ADVICE FOR OLDER ADULTS
• Make the necessary arrangements for the elderly, frail or disabled people who may need special assistance from family members, friends or social service agencies.
• Decide NOW where you would go if ordered to evacuate.
• Notify your health agency where you will be during a hurricane.
• If you have to evacuate, take medications, written instructions regarding your care; bedding, walker, wheelchair, cane or other special equipment.
• If you require hospitalization, you must make prior arrangements with your physician.
• Obtain assistance as necessary.
• Check with your supplier regarding emergency plans if you require oxygen.
SPECIAL NEEDS RESIDENTS
Palm Beach County has established a Special Needs Shelter Program to provide for citizens with certain medical conditions during a major emergency. The Special Needs Shelter is a facility with physicians and nurses on staff. It has auxiliary electrical power, is wind resistant, and not flood-prone. The shelter is not a medical facility and provides limited services. The shelter does not provide medication, dialysis, oxygen or oxygen concentrators. Space at these shelters is limited. Prioritization is based on need. Complete the online application at ReadyPBC.com to see if you qualify or call 561-712-6400 for further information.
TRANSPORTATION ASSISTANCE PROGRAM
If you do not qualify for the Special Needs Program and need transportation ONLY to a shelter, the County will provide transportation but you MUST be pre-registered and live in an evacuation zone or mobile/manufactured home, be physically handicapped, or have no other means of transportation. Call Palm Tran Connection to register at 561-649-9838.
PREPARE YOUR POOL
Never empty your pool before a major storm. Adequate water levels help hold a pool in place when heavy rains raise the local water table, and prevent it from cracking. To help manage flooding, drain only one to two feet of water from your pool. Turn off the pump and motor, and cover them with plastic to prevent them from getting soaked. Shock your pool with chlorine to prevent bacteria build-up.
Ensure the storm drain inlets in the roads and parking areas in your community are not clogged with a build-up of leaves or debris on the surface. During a storm, drains and catch basins can easily get clogged due to excess water and/or debris, resulting in traffic impairments and other hazardous conditions. If you see that any drains on public roads are blocked, please contact the City’s Public Works Department at 561-642-2071.
PET SAFETY
If you evacuate and cannot take your pet, arrange for them to stay with friends, family, or a boarding facility. If a storm occurs while you’re away, ask a neighbor to check on and care for your pet. Plan ahead by identifying a friend or relative outside the affected area who can shelter your pet if necessary. Many hotels accept pets during hurricane evacuations, so call ahead to make reservations, as a deposit is usually required. Keep your pet’s ID and rabies license tags up to date by calling 561-233-1200 to update records. Also, ensure your pet wears a collar with a contact name and phone number.
ROADWAY SAFETY
GREENACRES FLOOD ZONES
Did you know that some areas in Greenacres are potentially prone to some amount of flooding from excessive rainfall? Property owners need to know their flood risk. The latest FEMA National Flood Hazard Layer (NFHL) provides the flood hazard data to support the National Flood Insurance Program. You can use this information to better understand your level of flood risk and type of flooding.
If your property is within a flood zone and you have a mortgage, there is a chance your lender may require you to obtain flood insurance. The City of Greenacres Development and Neighborhood Services Building Division has the latest map panels that are in effect, and staff is available to answer questions on flood zones and base flood elevation determinations.
For additional information, please contact the Building Division at 561-642-2059, or you can access the FEMA Flood Map Service Center online at msc.fema.gov/portal/home
CITY OF GREENACRES FLOOD ZONES
The information contained herein is believed to be true and accurate; however, it is not warranted or certified accuracy. The City shall not be held liable for errors contained herein or for incidental consequential damages in connection with the use of this material. Any use or re-use of this information will be at the users own risk.
MAKING A PLAN
Make a family plan (personal, family, pet). Make a list of family, friends and others who will be part of your plan. Consider a plan where each family member calls or emails the same friend or relative in the event of an emergency. A friend/relative who lives out of town, and out of the storm’s path may be the best choice.
• Decide where to ride out the storm and establish an out-of-state emergency contact. If you stay during a hurricane, check your family emergency supply kit for sufficient supplies and gather any missing or additional items that may be needed.
• If you plan to evacuate your home, make sure those in your support network know when and where you plan to go. Be sure someone locally has an extra key to your home.
• Build an emergency supply kit (ready.gov/kit). If evacuating, prepare an emergency “go bag”.
• Know the disaster plan of your child’s school or day-care and know the expectation of your employer before and after a hurricane.
• Locate your water meter and electrical shut-off.
• Subscribe to free wireless emergency alerts such as the PBC DART app.
• Add emergency contact information in your cell phone. Obtain cell phone car chargers or battery packs.
• Stock and store medications, and obtain extra prescriptions if necessary.
• Test generator (donotoperateduringstorm) .
• Purchase materials to protect windows. If you have shutters, be sure you know how to install/operate and have all tools/equipment necessary to do so. Lubricate moving parts and test shutters annually.
• Watch and listen to local TV and radio for official instructions as they become available.
ELECTRONICS
Fully charge portable electronic devices. Even if cell towers are down, cell phones can be used as a camera to document damage, provide light if power goes out, as well as keep you updated based on services you are subscribed to.
Verify that there is a sufficient supply of batteries for radios, flashlights and fans. Obtain a manual can opener in case of power loss. Limit the use of electronics until the storm has passed and power is stabilized. It’s important to turn off and unplug devices to prevent power surge damage and battery drain.
HOMEOWNER ASSOCIATIONS
• Confirm arrangements for debris/vegetation removal with landscaping company or contractor.
• Establish contact list of board members/management company.
• Clear drainage systems including inlets, pipes, and outfall structures.
• Compile list of residents that may need assistance before and after a hurricane.
• Close storm shutters on common area buildings.
• Remove or secure loose items on common property. Secure/move outdoor objects or bring indoors.
• Close dumpster lids.
DECIDING TO STAY OR GO
SHELTER LOCATIONS FOR GREENACRES
Evacuation centers should only be considered as a shelter of last resort. Not all shelters will be opened at the same time. Once an evacuation order has been issued, stay tuned to local TV and radio stations for shelter opening announcements. Check YOUR shelter information and locations and plan accordingly. If you have pets, see page 7 for pet safety and page 11 for pet shelter information.
• Evacuation orders are implemented in mobile home parks which are mandatory evacuation zones in the City of Greenacres.
• Familiarize yourself with the evacuation zones in your area. Visit the Palm Beach County Evacuation Zone Look-Up Tool: Go to ReadyPBC.com, click on the Know Your Zone tab and use the tool to find your specific address.
• If you have medical needs, and need a Special Needs Shelter, call 561-712-6400 or visit ReadyPBC.com for an online application to see if you qualify.
• EMS Units transport pre-registered special needs citizens to critical care shelter.
• Register with Palm Tran Connection for the special Transportation Assistance Program. Call 561-649-9838 or 877-870-9849 to pre-register.
John I. Leonard High School 4701 10th Ave. North, Greenacres, FL 33463
Palm Beach Central High School 8499 Forest Hill Blvd. Wellington, FL 33411
Pack a “go bag” with personal items you cannot do without during an emergency. If you evacuate, allow at least twice the usual travel time. Shut off water and gas to home. Take photo ID and proof of address. Unplug or turn breaker off to hot water heater.
EMERGENCY “GO BAG” CHECKLIST
Now is the time to prepare for a hurricane. Use this checklist to get started and involve your entire family in the planning process. Keep it in an easily accessible place and tailor it to your family’s specific needs. In case of evacuation, grab your “go bag” and leave immediately.
BEFORE A HURRICANE
Stock your emergency “go bag” with:
EMERGENCY COMMUNICATION
Important contact information for family, school, work, doctors, etc., including phone numbers and email addresses
Cellular phone, extra battery, and chargers for electrical equipment
AM/FM radio/NOAA Weather Radio (extra batteries)
MEDICAL NEEDS
Medications for at least one week and copies of prescriptions
Extra eyeglasses/contact lenses
Medical equipment/assistive technology and backup batteries
First aid kit
CRITICAL DOCUMENTS
Photo ID (e.g., driver’s license, passport)
Cash and credit cards
Personal records (e.g., birth certificates, marriage certificates)
Medical records
Financial information (e.g., bank account or credit card information)
Property records (e.g., insurance policies, deed, or lease)
Waterproof, portable container for important documents
PET SHELTERS
TOOLS & SAFETY ITEMS
Flashlight
Multi-purpose tool
Matches or lighter in waterproof container
Whistle
FOOD/SUPPLIES
At least a three-day supply of water and nonperishable food
Infant formula and diapers
Pet food, supplies, and extra water
HYGIENE & SANITATION
Soap/disinfectant/sanitizer
Paper towels/moist towelettes
Toilet paper
Bleach
Toothbrush and toothpaste
PROTECTIVE GEAR & CLOTHING
Extra warm clothes
Sturdy shoes
Blankets or sleeping bags
COMFORT & PRICELESS ITEMS
Items like: books, puzzles, favorite stuffed toy, photo albums, valuables
Risk Shelters cannot accept pets due to health and safety regulations, except for service animals. Plan ahead for your pets by arranging for them to stay with family, friends, or a boarding facility.
Pet-Friendly Shelter: Located at West Boynton Park & Recreation Center (6000 Northtree Blvd., Lake Worth Beach, FL 33463), this shelter is available only to Palm Beach County residents in mandatory evacuation zones, mobile homes, or substandard housing. Pre-registration is required, and space is limited. Proof of residency is needed. Visit pbcgov.com/animal for details.
BASIC EMERGENCY SUPPLY KIT CHECKLIST
After an emergency, you may need to be self-sufficient for several days. Being prepared means having enough food, water, and essential supplies for your household. Your emergency kit should include basic necessities and any special items for family members, such as pet or senior care essentials. Store supplies in airtight bags and keep them in portable containers like plastic bins or duffel bags. Below are essential items to include in your emergency kit:
Water - At least one gallon per person per day for seven days (for drinking and sanitation).
Non-Perishable Food - A seven-day supply of ready-to-eat canned goods, protein bars, dried fruits, and nuts.
Special Dietary Needs - Include food options that accommodate allergies or medical conditions.
Infant & Child Care Supplies - Formula, bottles, diapers, wipes, and comfort items.
Pet Supplies - Food, water, leash, collar, carrier, and vaccination records.
Battery-Powered or Hand-Crank Radio - To receive emergency alerts and updates.
Flashlights & Extra Batteries - Ensure you have multiple flashlights and fresh batteries.
Cell Phone with Chargers & Backup Batteries - A solar-powered or hand-crank charger is ideal.
First Aid Kit - Include bandages, antiseptics, over-the-counter medications, and prescription medicines.
Personal Hygiene Items - Soap, hand sanitizer, toothbrushes, toothpaste, feminine products, and deodorant.
Moist Towelettes, Garbage Bags, and Plastic Ties - For personal sanitation.
Face Masks - To help filter contaminated air or prevent illness.
Prescription Medications - A seven-day supply with a list of dosages.
Important Documents - Copies of insurance policies, identification, medical records, and bank records stored in a waterproof container.
Cash - ATMs and card readers may not be operational. Keep small bills on hand.
Emergency Contact Information - A printed list of family members, friends, and emergency services.
Local Maps - In case GPS is unavailable.
Blankets or Sleeping Bags - To keep warm if needed.
Extra Clothing & Sturdy Shoes - Pack for different weather conditions.
Whistle - To signal for help if trapped or lost.
Matches or Lighter - Stored in a waterproof container.
Fire Extinguisher - Ensure it is suitable for all types of fires.
Mess kits - Paper cups, plates, paper towels and plastic utensils.
Manual Can Opener - (if kit contains canned food).
Games, Books & Activities - To keep children occupied during extended emergencies.
Utility Shut-Off Tools - A wrench or pliers may be needed to turn off gas, water, or power.
Backup Eyeglasses or Contact Lenses - If you require vision correction, have a spare set.
Copies of Prescriptions - Keep an updated list of medications and dosages.
Hard Copies of Emergency Plans - Store printed maps and emergency contacts in case of digital failures.
Power Backup for Medical Devices - If you rely on powered medical equipment, ensure you have battery backups or a generator.
Solar or Hand-Crank Charger - To keep devices powered without relying on electricity.
Extra Fuel for Vehicles & Generators - If safe to store, have extra gas available for evacuation or backup power.
Greenacres Public Works employees clearing debris in aftermath of a storm.
DURING THE STORM
• Listen to NOAA Weather Radio, local radio or TV stations for information and instructions.
• Stay inside a well constructed building or home if you have NOT been ordered to leave.
• If you are in a two-story house or multi-story building, go to an interior first-floor room, such as a bathroom or closet. Take refuge in a small interior room, closet or hallway if conditions warrant.
• Keep a flashlight with you, DO NOT use candles.
• Stay away from windows and doors even if they are covered, and do not open.
• Unplug small appliances; turn off utilities as directed by authorities.
• Do not operate gas grill or portable generator.
• Stay off phones (both cell and land-lines) unless absolutely necessary, (voice calls increase traffic stress on local networks which delays emergency communication).
• Lie on the floor under a table or sturdy object should conditions worsen.
• Do not go outdoors until the storm has completely passed; winds calm down as the eye of the storm passes, although winds can change direction and return to hurricane force.
SERVICES AVAILABLE DURING A STORM
CITY OF GREENACRES FIRE RESCUE & PBSO DISTRICT 16
Response continues until it is no longer safe to be in the storm; personnel remains in standby mode. As calls for PBSO are received, they are prioritized and handled when it is safe for personnel to respond.
SANITATION
Waste collection services will stop when the Soild Waste Authority (SWA) closes the landfills, approximately 12 - 24 hours prior to a storm. Visit SWA.org for additional information or call 561-697-2700 or 866-792-4636.
PUBLIC TRANSPORTATION
Once winds reach a sustained level of 40 - 45 mph, Palm Tran bus service will be discontinued. Visit Palmtran.org for additional information.
CITY PARKS
All parks will be closed after a hurricane until the park is free of debris and is safe to open to the public. Signs will be posted in the city announcing park openings and closings.
• If you evacuated, return only when local officials announce it is safe to do so.
• Do not drive unless absolutely necessary as storm debris may be on the roadways making driving hazardous and roads may be closed for your protection. If barricaded or flooded, turn around. Do not drive into flooded areas as the depth of the water is not always obvious and the condition of the road under the water may not be safe.
• When traffic lights/signals are not working due to power outages, the intersections should be treated as a four-way stop.
• Standing water may be electrically charged from underground or downed power lines; report downed lines to FPL or Public Safety.
• Look for fire hazards such as flooded electrical circuits or submerged appliances. Look for electrical system damage. If you see sparks or frayed wires, turn off the electricity at the main fuse box or circuit breaker.
• Check for gas leaks. If you smell gas or hear a hissing noise, open a window and leave quickly. Turn off the gas at the outside main valve, and call the gas company.
• Check for sewage and water line damage. If you think sewage lines are damaged, don’t use toilets, call a plumber.
BLUE ROOF PROGRAM
AFTER THE STORM
• If water pipes are damaged, don’t use tap water, call the Palm Beach County Water Utilities Department.
• Check on neighbors after a storm to make sure they’re okay. Older adults are more at risk so just a moment of your time can mean a lot to someone who may need help.
• When it is safe to do so, assess any damages to your property (take photos to document). Begin taking steps to minimize further damage from rain or standing water. If the street or parking area is flooded, check the inlets for debris and clear leaves and other vegetation, which will allow storm water to drain.
• Open windows/doors to ventilate and dry out your home and safely make immediate repairs that are feasible and will stop further damage.
• During power outages, running water and flushing toilets should be limited as lift stations could overflow. (If wastewater starts backing up inside the house, locate and remove plug on the clean-out outside the house. Reinstall after power is restored).
• Use flashlights in the dark, DO NOT use candles as the open flame is a potential fire hazard.
• Contact management company (if applicable) and arrange for clearing and debris removal.
• Call 9-1-1 for emergencies only.
The US Army Corps of Engineers implements the blue roof program on behalf of the Federal Emergency Management Agency (FEMA). Operation Blue Roof provides homeowners with free temporary blue plastic roof coverings for eligible homes damaged by a hurricane.
This program allows victims back into their homes so that they can return to their routines as quickly as possible. After a hurricane, registration sites will be established in the County. Registrants must fill out an application and sign a right-of-entry form.
The Corps will employ contractors to install plastic sheeting on homes of pre-qualified applicants. The sheeting is for free-standing homes, not apartments or commercial establishments. The sheeting cannot be installed on tile or flat roofs. No individual tarps will be available. For additional information call toll free 888-ROOF-BLU (888-766-3258).
GENERAL PURPOSE TARPS
Heavy gauge and extra-heavy gauge polyethylene waterproof tarps are available from hardware stores. They have sewn-in edges for extra strength and rust-proof aluminium grommets. These blue tarps can be used temporarily on a damaged roof but cannot be relied upon to provide protection during a hurricane.
GENERATOR AND SHUTTER SAFETY
GENERATOR SAFETY
Using a generator incorrectly can lead to dangerous situations. According to the Centers for Disease Control, over 500 people die each year from accidental Carbon Monoxide (CO) poisoning. Many of these deaths could have been avoided if the following safety guidelines were followed:
• NEVER use a portable generator indoors; only use a portable generator outside and away from any doors, windows, or vents that could allow CO to enter your home. They should NOT be operated on the balcony of a multi-unit building.
• Do not operate a portable generator in the rain; consumer-grade generators are not weatherproof and using them in wet conditions increases the risk of electrocution or electric shock.
• Follow the manufacturer’s instructions; plug appliances into heavy-duty extension cords and then plug the cords into the generator.
• Purchase a carbon monoxide detector and ensure the unit is functioning correctly.
• Never connect a generator to your home’s wiring by plugging it into a wall outlet; this dangerous practice, known as “back-feeding”, can seriously endanger utility workers and neighbors sharing the same transformer.
• Maintain an adequate supply of fuel and store in specifically approved containers in a cool, dry, ventilated and secure area, away from appliances. Keep out of the reach of children.
• Turn generator off and let it cool before refuelling.
STORM SHUTTER SAFETY
• Fire Safety Hazard: Closed shutters can block ventilation and escape routes during a fire.
• Emergency Access Delays: Firefighters may need extra time and tools to break through shutters.
• Burglary Risk: Shutters left closed year-round may make your home a target for thieves.
• Code Compliance Required: Per the Greenacres Property Maintenance Code, Florida Building Code, and National Fire Protection Life Safety Code, shutters must be removed or opened no later than 14 days after a hurricane event ends, unless another hurricane is predicted within that time frame.
TORNADO SAFETY TIPS / EMERGENCY CONTACTS
Hurricanes and tropical storms can produce fast-forming tornadoes in their outer rainbands, causing severe damage. Stay prepared and always take tornado warnings seriously.
BEFORE A TORNADO:
• Stay Informed: Monitor weather alerts from the National Weather Service (NWS) or local authorities. Do not use a portable generator in the rain; consumer-grade generators are not weatherproof and there is a risk of electrocution or shock.
• Know Safe Locations: Identify a sturdy shelter in your home, such as an interior room on the lowest floor, away from windows. Purchase a carbon monoxide detector and ensure the unit is functioning correctly.
• Have an Emergency Kit: Include water, food, flashlight, batteries, first-aid supplies, and important documents. Maintain an adequate supply of fuel and store in specifically approved containers in a cool, dry, ventilated and secure area, away from appliances. Keep out of the reach of children.
• Secure Outdoor Items: Bring in loose objects like patio furniture and trash cans to prevent them from becoming projectiles.
DURING A TORNADO:
• Seek Shelter Immediately: Move to a small, windowless interior room on the lowest level (closets, hallways, or bathrooms work best).
• Avoid Vehicles and Mobile Homes: If you are in a car or mobile home, find a safer, sturdy shelter immediately.
• Protect Yourself: Use a mattress, helmet, or heavy furniture for protection against debris.
AFTER A TORNADO:
• Wait for All-Clear: Stay tuned to local officials before leaving your shelter.
• Check for Injuries: Provide first aid if necessary and call 911 for emergencies.
• Be Cautious of Hazards: Avoid downed power lines, gas leaks, and debris.
• Document Damage: Take photos for insurance claims and report damages to local authorities.
EMERGENCY CONTACT
Name: Email:
Phone: Cell:
Address:
OUT OF TOWN CONTACT
Name: Email:
Phone: Cell:
Address:
OPEN FOR BUSINESS - POWERED BY GENERATORS
FOOD STORES
ALDI - Greenacres Location - 3401 Jog Road, Greenacres, FL 33467
BRAVO SUPERMARKET - 5100 Lake Worth Road, Greenacres, FL 33463
BRAVO SUPERMARKET - Woodlake Plaza - 5851 Lake Worth Road, Greenacres, FL 33463
PUBLIX - Atlantis - 4849 S Military Trail, Greenacres, FL 33463
PUBLIX - Riverbridge Center - 6790 Forest Hill Blvd., Greenacres, FL 33413
TARGET - 5900 Lake Worth Road, Greenacres, FL 33463
WALMART NEIGHBORHOOD MARKET - 3911 Jog Road, Greenacres, FL 33467
WALMART SUPERCENTER - 6294 Forest Hill Blvd., Greenacres, FL 33415
GAS STATIONS
CUMBERLAND FARMS - 4771 S Military Trail, Greenacres, FL 33463
CUMBERLAND FARMS - 5245 10th Ave. N, Greenacres, FL 33463
FOREST HILL MART - 6482 Forest Hill Blvd., Greenacres, FL 33463
SHELL - 6323 Lake Worth Road, Greenacres, FL 33463
WAWA - Greenacres Location - 6566 Lake Worth Road, Greenacres, FL 33467
HARDWARE STORES
ACE HARDWARE - Riverbridge Center - 6770 Forest Hill Blvd., Greenacres, FL 33413
THE HOME DEPOT - 5750 Jog Road, Lake Worth Corridor, FL 33467
THE HOME DEPOT - 4241 Lake Worth Road, Lake Worth Beach, FL 33461
LOWES - 103 S State Road 7, Royal Palm Beach, FL 33411
EMERGENCY HELPLINES
Animals
PBC Animal Care & Control 561-233-1200
Business Support
Smal Business Admin. 800-827-5722
Contractor Licensing
FL Dept. of Business & Professional Regulation
FL Div. of Workers Compensation 850-487-1395 800-342-1741
Emotional Support
PBC Crisis Line/Referrals United Way of PBC
Fire/Medical/Police
GREENACRES FIRE RESCUE Non-Emergency Service
PBSO - DIST. 16 GREENACRES Non-Emergency Service
Food/Water Pick-up Location
2-1-1
561-375-6600 211palmbeach.org
9-1-1
561-642-2129 561-688-3400
PBC Emergency Management 561-712-6470 (Check local news for distribution sites)
Food/Mass Feeding Salvation Army 561-686-3530
Health Issues
PBC Health Department 561-840-4500
Housing Assistance
Dept. of Housing & Urban Development (Federal) 202-708-1112
Insurance Complaints
FL Dept. of Financial Serv. 877-693-5236
Price Gouging
Office of Attorney General 866-966-7226
Recovery Assistance Federal Government
844-872-4681 USA.gov
Recovery Information FEMA
800-621-3362 (Federal Emergency Management Agency)
Schools PBC School Board (Emergency Line) 561-357-7500
Senior Assistance PBC Crisis Line
Shelter American Red Cross (Palm Beach Area)
Traffic Signals
PBC Repairs
2-1-1 561-383-1112 211palmbeach.org
561-833-7711
561-684-4030
877-930-4287
561-649-9848
877-870-9849
Transportation Palm Tran Bus & Transportation Palm Tran Connection Svc. Tri-Rail palmtran.org 561-841-4200
800-874-7245 tri-rail.com
Utility Interruptions
AT&T (Residential) AT&T (Business)
Comcast (Xfinity Digital Cable, Internet, Phone)
Florida Power & Light (FPL - Power Outage)
Florida Public Utilities (Gas)
PBC Water Utilities (Water/ Sewer)
Solid Waste Authority (SWA - Recycle)
Waste Management (Trash)
877-737-2478
866-620-6900
800-934-6489
800-468-8243
800-226-3545
561-832-0872
561-740-4600
561-697-2700 swa.org
561-471-6110
ALERTPBC is Palm
