2023 Annual Report

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2023

A N N UA L R E P O RT

October 1, 2022 - September 30, 2023

WELCOME

Contents

Cover

1

Contents

2

Organizational Chart

3

Year in Review

4

Elected Officials

5

Mission, Values, Goals

6

City Operations

7

Effective & Efficient Services

8

Government Services

9

A Safe Community

10-11

Public Services

12-13

An Attractive Community

14

Capital Improvements

15

Community Life & Leisure

16-17

Community Events

18

Youth Programs

19

Fiscal Responsibility

20

Award Winning Financial Reporting

21

Five-Year Financial Summary

22-23

Statistical Highlights

24

Visit Greenacres

25

City Facility Locations

26

Directory

27

Conclude

28

2  2023 Annual Report

CITY OF GREENACRES RESIDENTS

Mayor & City Council City Attorney City Manager

Administration

• Human Resources • Communications • City Clerk • Economic Development

Development & Neighborhood Services

• Planning, Engineering, GIS • Code Enforcement • Business License • Building, Permitting

Information Technology

Public Works

Finance

Purchasing

Fire Rescue

Community & Recreation Services

Youth Programs

PBSO District 16 Law Enforcement

Contractual Service 2023 Annual Report 

3

Year in Review Message from the Mayor CITY OFFICIALS Standing from Left:

Councilmember Peter A. Noble - District II Joel Flores - Mayor Councilmember John Tharp - District I Seated from Left:

Councilmember Paula Bousquet - District V Councilmember Judith Dugo - District III Councilmember Susy Díaz - District IV

The 2023 Fiscal Year Annual Report is my last as Mayor of this great City. It has been my honor to serve our Greenacres Community and without the strong support and great work of our City Staff, it would not have been possible. I am hopeful that you are witness to all the progress that has been made during my time as Mayor, and all the great things still to come.

I’

m proud to present to you the City of Greenacres 2023 Popular Annual Financial Report, which documents another year of progress in strengthening the City’s finances, continued investment in our infrastructure, and ensuring that Greenacres is a Great Place to Live. The report highlights information about City services and financial performance measures that demonstrate the City's efficiency and effectiveness in providing you with services that ensure we are being good stewards of your public dollars.

In 2023, property values increased by 13.65% and ad valorem tax revenue increased by $1.5 million while the millage rate was reduced from 6.4 mills to 6.3 mills. The outlook for 2024 and beyond continues to appear positive as the City’s primary intergovernmental revenue sources showed a higher than expected increase. Greenacres continues to provide the best City services in Palm Beach County at the least cost due to the efficiency of our government operations. Our cost for City government services remained the lowest ($830.30 per resident) in comparison to residents’ cost in similar sized cities in Palm Beach County.

CARES funding and American Rescue Plan funding received during the fiscal year allowed the City to address and plan for critical need projects in the City that will improve the quality of life for our residents, and provide for expanded programming within our nationally accredited Youth Programs.

During fiscal year 2023, volatile economic conditions resulting in staggering increases in inflation, have resulted in unprecedented increases for City commodities and services. We continue to modify and/or change our operation procedures to ensure that while we are continuously faced with many challenges beyond our control, we are providing a high level of service for our community in support of our Vision, Mission, Values and Goals.

Swain Boulevard Roundabout

4

 2023 Annual Report

I am encouraged and hopeful by the City’s fiscal health and excited for the projects we will be bringing forward in the future. On behalf of the City Council and our entire team, I wish you and your families good health and many blessings.

Joel Flores, Mayor

Elected Officials FISCAL YEAR 2023

City of Greenacres Growth

T

he City of Greenacres has experienced tremendous growth, both residential and nonresidential, over the past three (3) decades, due in part to it's centralized location within Palm Beach County. Greenacres offers easy access to main parkways, is approximately 15 minutes from the Palm Beach International Airport, and six (6) miles from the Atlantic Ocean!

Greenacres offers a high quality of life including housing, public education, parks and recreation, and exceptional City services contributing to a favorable image of our community.

In light of the City’s reliance on income tax revenues, nonresidential development is critical to funding the services and facilities required by residential growth and is an integral part of the City’s quality of life for all residents, both residential and nonresidential. The City Council, through strategic planning, has recognized the need expand and grow that tax base.

Furthermore, the City acknowledges that no economic development strategy can be successful unless the foundational assets of a community, its high-quality infrastructure and quality of place assets are not only maintained but further enhanced.

ARBOR PARK

As part of the Council’s strategic planning process, in Fiscal Year 2023 the City Council approved the creation of an Economic Development Department (EDD) to foster economic growth, create employment opportunities, and cultivate investment prospects while safeguarding our community's quality of life.

Presently, the Department of Economic Development has been securing partnerships with various organizations for future initiatives. Additionally, EDD continues to assist small business owners and individuals aspiring to start businesses by offering business training and coaching.

The department remains dedicated to tailoring a strategy that highlights the city's perfect climate for small businesses and development, ensuring sustained economic progress and prosperity.

HOLIDAY

IN THE

PARK

The City of Greenacres continues to maintain the highest standards of professionalism in the management and operations of the City. We wish to take this opportunity to thank our City Manager and City staff for their roles within each department, and their dedication to excellence.

Finally, we will continue to provide our Greenacres residents and taxpayers the maximum value for the resources entrusted to us to continue to make Greenacres a Great Place to Live, Learn, Work and Play!

City of Greenacres Councilmembers

DILLMAN TRAIL 2023 Annual Report 

5

Mission, Values, Goals

Maintain an Efficient & Effective Local Government

MAINTAIN A WELL PLANNED ATTRACTIVE COMMUNITY

Mission

Ma i nta i n a Safe C om m u n i ty

Continually improving the community’s quality of life by providing the best and most cost efficient services and public facilities to exceed the expectations of City residents and businesses.

Organizational Values We are ethical professionals with a high sense of honesty, integrity, and pride in our organization and City. We believe in being fiscally responsible and accountable to residents of our community and being fair, courteous, and respectful to our residents and each other. We are committed to providing quality, timely services through collaboration, team work, creative thinking, and innovation.

Goals

Samuel J. Ferreri Community Park

6  2023 Annual Report

Our goals, objectives and programs are strategically planned to help us achieve our mission. In general, the quality of life in our community is measured by factors that contribute to human life such as safety, physical environment, natural environment, social and leisure resources, and good government. In order to continually improve the quality of life in our City, our focus is on achieving the following goals that make our City a great place to live.

Greenacres City Hall

City Operations City Manager

EX EC UTIVE OFFICER

It is my pleasure to present the 2023 Popular Annual Financial Report for the City of Greenacres.

The City is continuing to plan for the development of supporting infrastructure, amenities, and programming to keep up with our growth. We are committed to spending your hard earned dollars wisely and investing them in projects that will improve the quality of life of our residents.

The City is planning for an Emergency Operations Center and Training Facility, and a third Fire Station to support our increased call volume. We are connecting access pedestrian points and improving roadway conditions for vehicles, bicycles and pedestrians. Phase I of our septic to sewer conversion in our Original Section is complete. This important project along with the addition of Complete Streets in targeted areas will improve our environment, increase property values and provide for safe access for all.

Construction will soon begin on the City's new Youth Programs building which will support the growing demand for our nationally accredited, Gold Seal designated after school and camp programs. We are looking forward to being able to offer expanded programming and serve more youth as our waiting lists continue to grow.

The Council approved the update to the City’s Comprehensive Plan in support of their vision to provide a long-term roadmap for development and redevelopment, new and improved amenities, affordable housing, open space, and quality education opportunities in the City.

Funds received from the voter approved one-penny surtax will soon sunset but they have been critical in the City’s efforts to provide for new and upgraded amenities with no impact to the City’s general fund.

Demand for attainable housing is still exceeding available inventory, but it is our hope that the new developments coming to the City will provide a diverse mix of housing options to choose from. With the creation of an Economic Development Department we anticipate development and re-development for new and expanded retail and commercial amenities. We are working hard to do what we can to maintain the affordability of our community while offering services and amenities to support our residents and visitors.

In everything we do, we are striving to provide a great place to live, learn, work and play and it is our hope that you are seeing the fruits of that labor every day. Stay tuned as there is a lot more to come!

Andrea McCue City Manager

Andrea McCue City Manager

Promote a Professional Workforce through Training & Education

Promote Excellence in Customer Service

Promote Diversity in Community Life, Leisure & Recreation

2023 Annual Report 

7

Effective & Efficient Services

Ad Valorem Taxes $13,903,896 - 37%

Intergovernmental Revenue $6,709,099 - 18%

Other Revenues $893,905 - 3%

2022 GENERAL FUND REVENUE

Charges for Services $6,063,679 - 16%

Personnel Services $15,415,140 - 48%

Operating $13,448,513 - 41%

Other Taxes $1,218,037 - 3%

2022 GENERAL FUND EXPENDITURES

Permits & Fees $3,632,291 - 10%

Utility Taxes $4,798,516 - 13%

Other Expenses $365,546 - 1%

Solid Waste Collection $2,252,187 - 7% Interfund Transfer $687,500 - 2%

Business Management

Performance Measures

Successful businesses provide the best value in goods and services with excellent customer service and outstanding return on investment to their shareholders.

The City utilizes a performance management system to manage for even better results from the taxpayer’s perspective.

In Greenacres, we manage our organization by employing the best business practices and continually evaluate the quality and cost of our services to ensure that our residents and businesses get the best value in services and that the City is being a good steward with their public investment.

8  2023 Annual Report

Our performance measures include: Inputs - Resources to Provide a Service Outputs - Amount of Services Efficiency - Productivity or Unit Cost Effectiveness - Quality of Service

Performance measures are part of the City’s annual budget which is based on allocating resources for plans, programs and strategies to accomplish our short and long term goals to help achieve our mission. The performance measurement system is used to evaluate our service delivery system to ensure its efficiency and effectiveness.

Insurance $325,124- 1%

We also compare our actual efficiency and effectiveness measures with benchmarking data from comparably sized cities in order to continually improve our service delivery process.

Benchmarking To assess our performance, we analyzed the cost of our services with comparably sized and adjacent cities providing similar services. An indicator of efficiency is the cost per resident for City government services included in the general operating fund. Of the comparable cities, Greenacres residents have the lowest cost for city government services at $830.30 per resident. The analysis also shows that City residents have one of the lowest solid waste and recycling collection rates at $14.88 per month.

Government Services

General Government

Public Services

Culture / Recreation

Public Works

Executive: Financial and

Code Enforcement Construction Permitting &

Community Events Out-of-School Time

Public Rights-of-Way Maintenance

Youth Programs

Development &

Scholarship Programs Parks / Facility Rental Recreation and Leisure

Public Roads and Drainage Systems

Solid Waste and Recycling Collection

Traffic Control and Signage

Vehicle Maintenance

administrative services to manage day to day business operations including general management, budgeting, accounting, human resources, purchasing, information technology, legal, planning, engineering and zoning.

Legislative: Establishment

of laws and policies that promote the welfare of the City and protect the health and safety of residents.

Inspections

Neighborhood Services

Emergency Management Emergency Medical Care

Activities

and Transport

Fire Protection (prevention & suppression)

Police (law enforcement & crime prevention)

Classes / Athletic Leagues Senior Programs Banquet Hall Facility

Building Maintenance

In-kind Donations & Community Sponsorships

$3,500

2022 GOVERNMENT SERVICES COST PER RESIDENT

$2,943

$3,000 $2,500

$2,276

$2,000

$1,455

$1,500 $1,000

$1,505

$1,579

$2,327

$1,691

Cost Per Resident Total annual expenditure for government services and Fire MSTU divided by City population.

Figures based on 2022 Annual Comprehensive Financial Report.

$1,235 $830

$995

*Lake Worth Beach FY2022 ACFR was not available, therefore prior year data was used.

$500 $0

Greenacres

Palm Springs

Royal Palm Beach

General Government

Jupiter

Lake Worth Beach*

Public Services

Lantana

Wellington

Culture / Recreation

North Palm Beach

Palm Beach Gardens

Riviera Beach

Public Works

2023 Annual Report 

9

A Safe Community Law Enforcement Ser vices

PBSO

PALM BEACH COUNTY SHERIFFS OFFICE DISTRICT 16

District 16

GREENACRES FLORIDA

T R A I N I N G

• District 16 Supervisors

attend Supervisory & Leadership training courses.

• Altogether, a total of 4,736 documented training hours were completed.

16%

AGENCY UNIT COMMENDATION

2023 REDUCTION IN RESIDENTIAL BURGLARIES

9% REDUCTION IN THEFT

Anti-Bullying

Program Bicycle Giveaway Christmas in Greenacres Event Coffee with a Deputy

District 16

Property Crimes Unit Detective Bureau

71%

The Palm Beach County Sheriff’s Office (PBSO) has now been serving the Greenacres community for eight (8) years. Since the inception, PBSO has continued to foster a partnership with Greenacres City staff, local businesses, non-profit organizations, and community leaders. PBSO’s primary goals are to provide professional law enforcement service and vigorously pursue those who commit serious crimes.

PBSO - District 16 continues to subscribe to a predictive policing approach with its enforcement efforts, and continues to provide sustainable solutions to combat criminal activity.

PBSO and the City of Greenacres are committed to a shared vision of professional service and will continue to collaborate together to ensure the citizens of Greenacres have a safe environment to live. PBSO’s commitment to quality public service remains steadfast and we will always self-evaluate to ensure we are providing the most effective police service.

National Night Out Against Crime The 2023 National Night Out Against Crime, City co-sponsored event with PBSO was held at Samuel J. Ferreri Community Park, where dedicated men and women of the Palm Beach County Sheriff's Office, local businesses, and community leaders united together to decrease crime. In attendance were members of the Palm Beach County Sheriff’s Office K-9 Unit, and Specialty Units.

REDUCTION IN SHOOTINGS

Food Distribution

Events

Shop with a Cop Summer Youth Camps (2) Thanksgiving

Turkey Giveaway

Trunk or Treat

COMMUNITY SOCIAL EVENTS

10  2023 Annual Report

2023 Anti -Bullying Program

A Safe Community Fire Rescue / EMS

CITY OF GREENACRES

Greenacres Fire Rescue provides fire suppression and medical response to a response area of 6.10 square miles of land area and 0.07 square miles of water area. Additionally, we provide first due fire and medical response services of the City of Atlantis, Florida with a land area of 1.369 sq. miles. Greenacres Fire Rescue currently protects these areas from three (3) strategically located fire stations. The third station, temporarily located at 301 Swain Blvd, was added in 2023 to respond to the increased demand in calls for service, reduce response times, and ensure adequate resource distribution, as indicated on the Fire/EMS Activities chart.

We currently respond with a minimum of 13 personnel including Battalion Chief who are dual certified as Firefighter and either EMT or Paramedic on two front line Advanced Life Support fire trucks and three frontline Advanced Life Support Type 1 ambulances.

The average daily response from the three (3) stations is currently one of the highest in Palm Beach County for a 24-hour period.

The Department optimizes Patient Care by maintaining rapid response times, enhanced training, and implementation of proven techniques, combined with the most advanced emergency medical protocols available.

Moreover, we continue to engage the public by offering community outreach programs such as Cardiopulmonary Resuscitation (CPR) classes, blood pressure screenings, health fairs, school demonstrations and public awareness lectures.

2,786 FIRE RESCUE / EMS ACTIVITIES ALS Transport

FIRE SAFETY INSPECTIONS

2,777

Average Response Time

6.03 mins

Blood Pressure Screenings

90

BLS Transport

931

CPR Certifications

77

Fire Calls

84

Fire Related Calls

478

Alarms/Smoke Scare, Gas Leaks

General Service Calls

7,114

Medical Service Calls

6,058

Patients Treated

5,827

Fire Prevention & Protection Fire Prevention and Protection plays a crucial role in safeguarding the City of Greenacres and its community against the devastating effects of fires. This program is designed to proactively mitigate fire risks, educate the public on fire safety measures, enforce fire codes and regulations, advocate community risk reduction and promote a culture of fire prevention and preparedness. The department strives to create a fire-safe environment where residents can live, learn, work, and play with confidence in their safety and well-being.

FIRE LOSS APPROXIMATE VALUE OF PROPERTY

19 FIRE SAFETY PROGRAMS

$1,060,700

STATION 94 Headquarters

2995 So. JOG ROAD GREENACRES, FL 33467

FIRE INVESTIGATIONS CONDUCTED

21

CONSTRUCTION PLANS REVIEWED

442 STATION 95 Sub-Station

5095 HAVERHILL ROAD GREENACRES, FL 33463

STATION 96

Temporary Location

301 SWAIN BOULEVARD GREENACRES, FL 33463

Greenacres Fire Rescue - 1st Annual Chili Cook-off

2023 Annual Report  11

Public Services

Code Enforcement

Emergency Management

Passport Intake Facility

This program provides for the detection, investigation, and elimination of violations of City laws relating to zoning (property use), property maintenance standards, and nuisances.

This program provides for developing plans of action for when disaster strikes, deploying first responders and emergency services in the disaster area, and restoring and repairing critical infrastructure.

The City of Greenacres serves as a Passport Acceptance location. Once the intake process has been completed at our office, your passport application is then forwarded to a U.S. Department of State Passport Agency for processing.

591

VIOLATION INSPECTIONS

cases processed

$63,554.17

490

2,123

CASES COMPLETED

12  2023 Annual Report

FINES COLLECTED

The City updates its plan annually to ensure that all City Departments have up to date Continuity of Operation Procedures (Coop) in place.

Walk-ins only; however, there is a cutoff time for the line based on the number of applicants waiting to be processed by 4:00 p.m.

13,244

TOTAL PASSPORTS PROCESSED IN 2023 CHECKS OR MONEY ORDERS ONLY

7,127

These efforts are coordinated with the County, State, and Federal governments that have various lead roles.

PASSPORT ACCEPTANCE FACILITY HOURS

8 a.m. - 4 p.m.

A P P L I C AT I O N P H OTO S

Public Facilities Maintenance

School Crossings

This program provides a review of residential and commercial construction plans and field inspections to ensure compliance with adopted building construction and life safety codes.

This program focuses on the inspection and maintenance of public facilities to ensure their safety to users.

The Palm Beach County Sheriff's Office (PBSO) School Crossing Guards play an important role in the community by protecting the lives of school children who walk and bike ride to and from school.

PERMITS ISSUED

C E R T I F I C AT E OF O C C U PA N C Y

133

BUSINESS TAX RECEIPT

1,640

2023

The City’s public facilities are comprised of public buildings, parks, road rights-of-way, streets, sidewalks, medians, roadway signage and lighting, and storm drainage systems, including inlets, pipes, lakes, and canals.

ESTIMATE CONSTRUCTION VALUE

5,969

TOTAL INSPECTIONS

1,289

RENTAL BUSINESS TAX

Maintain

72

Medians

646

STORMWATER STRUCTURES

CITY PARKS

14

2,444

$32,874,247

Permits & Inspections

Crossing Guards provide safety awareness and education to children teaching them safe crossing techniques and educating them on various pedestrian and bicycle safety laws.

12 GREENACRES SCHOOLS

CROSSING G UA R D S

50 2023 Annual Report  13

An Attractive Community COMMUNITY ACTIVITIES

Arbor Day Celebration

Senior Resource Fair

Backpacks & School Supplies Distribution

Our annual Arbor Day Celebration was held on January 20, 2023, at Burrowing Owl Park. The Oleander Garden Club and children from the City’s Youth Programs’ Junior Garden Club co-hosted the event and helped plant three (3) Live Oak trees.

This year marked our 32nd consecutive year that the City of Greenacres received the Tree City USA Award.

The Community Center hosted its First Senior Resource Fair in September with numerous business, health and Medicare providers, informational demonstrations, lots of giveaways, home and health safety tips, Vial of Life Programs, raffles, and more.

Over $11,700 in school supplies were purchased to provide our future leaders with a great start to the school year.

Thanks to the generous donations of our local sponsors, ten (10) City schools received approximately 1,140 backpacks stuffed with much needed school supplies.

ZONING LAND USE & DEVELOPMENT ACTIVITIES

MAINTENANCE OF COMMUNITY ASSETS Acres Mowed in Public Parks

68

Annexations

Athletic Courts

23

Commercial Sq. Ft. Approved

12,734

Athletic Fields

9

New Dwelling Units Approved

328

Lane Miles of Pavement

45.8

New Dwelling Units Constructed

133

Miles of Alleyways

5.56

Site Plan Amendment

10

Playground Structures

13

Site Plan Approvals

3

Public Buildings

17

Temporary Use Permits

22

Fire Apparatus Maintained Medic Transport Vehicles Maintained

6

Variances

2

14  2023 Annual Report

4

Burrowing Owl Park

Zoning Inspections

1

128

Capital Improvements FISCAL YEAR 2023

O

n an annual basis, the City adopts a Capital Improvement Program which identifies new equipment and facilities needed to accommodate new growth and replacement of equipment and infrastructure that has outlived its useful life.

The program is funded by impact fees paid by developers of commercial and residential projects and by grants. The following is a sample of budgeted projects undertaken in FY2023.

Park Improvements • • • •

Amenities: installation of new park fixtures to include new benches, tables and trash cans at various City parks.

Freedom Park: coordinated the replacement of the irrigation system.

Play Structures: replacement of the play structures at Ramblewood, Veterans and Heather Parks.

Veterans Memorial Park: constructed a new heavy equipment pathway to reduce the damage to sidewalks and sod areas.

Public Facility Renovations • • • •

Bowman Park: gazebo roof replacement at Bowman Park.

Fire Rescue Station 94: coordinated the replacement of HVAC units at Station 94, and assisted with interior renovations.

Fire Rescue Station 96 - 301 Swain Blvd: coordinated the exterior painting and flooring replacement at Station 96.

Lighting: coordinated the installation of light fixtures at the Samuel J. Ferreri Community Park and Rambo Park playstructures to provide lighting until park closing.

Roads & Drainage • • •

Installed decorative street posts throughout the Original Section, Lake Worth Hills, Municipal Complex and the Fire Rescue 94/PBSO Complex.

Coordinated storm sewer outfall repair at Toga Way, street sweeping throughout the City and, various storm sewer pipe cleanings and video inspections.

Coordinated roadway resurfacing and markings of Dahl Road, Biscayne Boulevard, Woodlake Boulevard, Toga Way and Gladiator Circle, and Park Point Drive.

Sidewalk Improvement Project The City-Wide Sidewalk Enhancement Project began in 2018, with surveying and engineering work undertaken to identify areas of concerns and potential construction costs to identify and construct missing sidewalk segments throughout the City.

The project created sidewalk networks that allow for safe movement to accommodate people of varying ages and mobility.

In 2023, construction of the sidewalk connections in five (5) sections (areas) and the installation of a roundabout with a decorative clock on Swain Boulevard and 2nd Street was completed, adding an aesthetic feature to the Original Section.

2023 Annual Report  15

Community Life & Leisure Community & Recreation Services PROGRAMS & SPECIAL EVENTS

Enhancing the quality of life and bringing people together by unifying the community through activities, community events, and collaborative partnerships. Greenacres offers business partnerships, recreational and educational classes, athletic programs, facility rentals, Little Free Library, Story Walk program, Educational & Athletic Scholarships, the daily Senior Congregate Meal program plus special programs. A bi-monthly, walk-up food pantry is provided every month, and informational community presentations are just part of the Community and Recreation Services mission.

Greenacres Community Center

Senior Activities

Educational Scholarship Program

Centrally located, the Greenacres Community Center provides facilities that are functional and affordable. It offers our residents of all ages, and our growing business community, a convenient and friendly environment for recreational, social and educational pursuits. It is a focal point for a large portion of the community, and classrooms space is rented by vetted instructors to provide various activities. Our Center hosts a variety of events, depending on size, and rental spaces are also available.

Our Seniors enjoyed socializing with each other during the weekly Ballroom Dancing program, plus the return of the daily Senior Congregate Meal Program. Monthly birthday parties, Paint & Sip Sessions, Photo Booths, Wildlife Show, Magician, and Bingo games were enjoyed.

A memorable Thanksgiving and Christmas luncheon, complete with a visit from Santa and a special performance by the Spotlighters singing group has become an annual favorite.

In June 2023, the Educational Scholarship Committee awarded ten (10) $1,500 scholarships to Greenacres high school and/or college students. Technical schools and professional certification programs also qualify. Two (2) scholarship awards have a special designation; The Norman Rose and Denise Padgett Memorial Awards, honoring a former City Councilmember and City employee, respectively. Additionally, the City Council approved ten (10) Educational Scholarship Awards to be granted in 2024.

Little Free Library & Story Walk Station

Banquet Facility Our Banquet Facility can host 160 guests with tables and chairs, and offers up to 200 theatrestyle seating. An AV System, catering kitchen with all the amenities, restrooms, classroom, and administrative offices are all part of our banquet facility, and provides the public with a functional, affordable and centrally located option for weddings, parties, seminars, workshops, meetings, graduation ceremonies and more.

35,600 PARK PAVILION & FIELD RENTALS

16  2023 Annual Report

SENIOR EVENTS

42

160 BANQUET FACILITY GUEST CAPACITY

I NDOOR GYM

Athletics The City’s athletic fields were utilized an average of six (6) days per week in 2023. Popular athletic uses are basketball, soccer, pickleball, and volleyball for both recreational and competitive play. Athletic use in 2023 resulted in 710 adults and 882 youth participating.

1

4CLASSROOMS COMMUNITY CENTER PATRONS SERVED

42,209

CROS Ministries Christians Reaching Out to Society

Bi - Monthly Walk-up Food Pantry 2nd & 4th Thursday Ira Van Bullock Park Concession Stand

2023

989 2,167

Households Served

People Served

4 8

ANNUAL PHOTO CONTEST

Photos Submitted

SPONSORS & COMMUNITY PARTNERS

$47,000

1,206

INDOOR FACILITY RENTALS

836

2023 EVENT ATTENDEES

The City installed a new Little Free Library at Astro Skating Center this year. We maintain approximately 32 Little Free Libraries within the City plus the StoryWalk Stations (walkable story books) at Samuel J. Ferreri Community Park and Greenacres Freedom Park. The City is grateful to our generous benefactors and sponsors, especially The Glasser Family who help maintain an extensive book inventory.

2023 Annual Report  17

Community Events 2023 ANNUAL EVENTS

Artzy Evening at City Hall This event is annually held at our City Hall location. Over 1,200 were in attendance this year and enjoyed entertainment from local schools and music academies, art displays from local talent and students, and many fun activities for children.

Holiday in the Park A memorable holiday celebration was enjoyed by over 5,200 in attendance. Included was the Park Lighting, a Tree Lighting Ceremony, numerous local school performances, vendors, carolers, holiday music, various food trucks, small train rides, visit and photos with Santa, free toys and much more. Many thanks to all our Sponsors who helped make this event such a success.

18  2023 Annual Report

Egg’stravaganza The City's popular Spring Egg Hunt plus family-friendly activities was held in April. Over 5,500 were in attendance, and children hunted for over 22,000 toy-stuffed eggs to win prizes, and enjoyed free hayrides, inflatables, vendors, food, and photo with the Easter Bunny!

Ignite the Night This family-friendly Ignite the Night Independence Day Celebration was enjoyed by over 8,200 attendees.

Live music, food, fun, amusements, family games, vendors and much more was enjoyed by all, concluding with the Zambelli fireworks display, lighting up the night sky to complete the evening.

Fiesta de Pueblo

Daddy Daughter Dance

A City co-sponsored cultural event organized by the Puerto Rican Hispanic Chamber of Commerce was held in January 2023. Over 11,000 people were in attendance representing over 35 countries, who enjoyed Hispanic culture through music, exhibits, and 3 Kings Parade at the Samuel J. Ferreri Community Park.

A Western Style themed dance took place in February 2023, with 70 participants decked out in their best cowboy gear with hats and boots, tried line dancing, slow dancing and enjoyed a BBQ dinner. Various activities included games, prizes, professional photos, free books and an ice cream sundae bar.

Rock-n-Roll Sunday & Fire Rescue Chili Cook-off

PBSO Not-So-Scary Trunk or Treat

This year the Rock-n-Roll Sunday event included the inaugural Greenacres Fire Rescue Chili Cookoff event to benefit the Professional Firefighters/Paramedic Benevolent Fund, Inc., and various Veteran organizations. Over 3,500 were in attendance and featured a classic car show, motorcycles, rock and roll music, Chili Cook-off Contest and so much more!

This new event was held in October at the Ira Van Bullock Park with over 1000 people participating in this PBSO organized event. Many businesses and organizations participated with their car/van/ truck trunks filled with candy and surprises for children, in a safe and fun environment as an alternative to Trick or Treating.

Youth Programs AFTERSCHOOL & CAMPS

Camp Programs

C.A.R.E.S. Program

Teen Programs

Camp programs provide a fun, educational, safe, and structured environment for children in Kindergarten through the 12th grade. This year our program provided 61 days of full-day, hands-on programming.

Over 100 children participated in camps that included a variety of educational activities and field trips.

The Children Are Really Extra Special Program is a nationally accredited, licensed year-round afterschool program serving 60 elementary school age children on a daily basis. This successful program provides opportunities such as field trips, computer instruction, art expression, and daily homework assistance.

C.A.R.E.S. is a Quality Improvement System (QIS), maintenance level program.

This licensed program provides services and activities year-round to over 25 middle and 25 high school youth, developing leadership skills, community involvement and career development. Students are involved in S.T.E.A.M activities and numerous community service projects as well as career exploration, internship opportunities, and college tours. Our Teen Program is also a QIS program, helping shape future community leaders through structured programming.

The Youth Programs Department operates a Nationally Accredited out-of-school time program that provides afterschool and camp programs. It is licensed through the Palm Beach County Health Department, with a current licensed capacity of 150. This inclusive year-round program provides services to all elementary, middle, and high school youth in Palm Beach County.

2023 Annual Report  19

FISCAL RESPONSIBILITY

Fiscal Responsibility FISCAL YEAR 2023

$12,156

J.A.G. GRANT

$54,512

LAW ENFORCEMENT

CYBERSECURITY TECHNICAL ASSISTANCE GRANT

GRANT FUNDING

TREE CITY USA

$20.5 million

32

AMERICAN RESCUE PLAN

CONSECUTIVE YEARS

CERTIFICATE OF ACHIEVEMENT for

Excellence in Financial Reporting for the

32

CONSECUTIVE YEARS

Property Taxes 6.30 mills

Tax Per Person $388

As required by Florida law, on an annual basis the City of Greenacres sets a property tax rate, also referred to as the “millage rate”. Property taxes are calculated by multiplying the millage rate times each $1,000 of the assessed property value determined by the County Property Appraiser. See example below:

The following chart shows that the City of Greenacres has the lowest per capita tax among the ten (10) largest cities in the County, clearly demonstrating that our residents have the lowest property tax burden.

Assessed Property Value - Homestead Exemption = Taxable Amount ÷ $1,000 x Millage Rate = Taxes Paid to City

PROPERTY TAX PER PERSON GREENACRES $388

The property tax millage rate was reduced to 6.30 mills. In evaluating property taxes, rates alone do not provide an objective measure of what residents pay for government services. An objective measure is the Property Tax Per Person which takes into account the millage rate, total taxable values, and the total population.

Tax Revenue Collected $13.9 million Property tax revenues are affected by new construction, existing property values, and the property tax rate. In 2022, the City collected $13.9 million in property taxes, which was approximately $695 thousand greater than 2021 due to an increase in property values.

ANNUAL COMPREHENSIVE FINANCIAL REPORT

GREENACRES PROPERTY TAX REVENUE

$20

2022

$6

$13.9

$13.2

$8

$12.2

$10

$ 11.3

DISTINGUISHED BUDGET PRESENTATION AWARD

$12

$ 9.9

MILLION

$14

$4 $2 $0

2018

2019

2020

2021

FISCAL YEAR

2022

{*Budgeted Number}

20  2023 Annual Report

$15.4

$16

$17.5

$18

2023

2024*

Royal Palm Beach

$578

Lake Worth Beach

$624

Boynton Beach

$775

Wellington

$1,082

Jupiter

$1,155

Boca Raton

$1,142

West Palm Beach

$1,263

Delray Beach

$1,432

Palm Beach Gardens

$1,504

Total revenue generated from property taxes divided by the City population. Based on 2022 Palm Beach County Property Appraiser Report.

Award Winning Financial Reporting

2023 Annual Report  21

Five-Year Financial Summary A L L G OV E R N M E N TA L F U N D S Governmental Revenues Taxes

2019

2020

2021

2022

2023

$ 19,734,733

$ 20,604,647

$ 22,379,232

23,960,066

26,820,085

Permits and Franchise Fees

2,470,583

2,513,630

2,909,876

3,632,291

3,547,158

Intergovernmental

5,862,915

5,418,045

6,205,402

17,869,481

8,662,947

Charges for Services

4,077,524

4,717,765

5,343,468

6,148,380

6,521,621

Fines and Forfeitures

96,233

49,946

106,333

161,880

172,106

Impact Fees

113,768

9,722

326,321

400

0

Investment

673,416

490,797

49,879

68,762

2,378,557

Contributions

16,927

34,391

72,049

70,140

80,007

Rental Income

648,026

592,821

665,826

671,935

692,829

Miscellaneous Revenues

288,537

74,427

199,080

177,561

158,759

$33,982,662

$ 34,506,190

$ 38,257,466

$52,760,896

$49,034,069

Total:

Governmental Expenditures General Government

2019 $ 3,828,807

2020 $

4,201,052

$

2021

2022

2023

4,263,462

5,918,743

5,322,135

Public Safety

18,777,411

19,309,347

20,095,196

19,737,671

21,403,367

Transportation

1,730,683

1,645,482

1,644,209

1,731,472

1,904,747

Culture/Recreation

2,050,276

1,903,240

2,019,718

2,314,908

2,761,916

Physical Environment

1,920,540

2,579,962

2,592,697

2,659,261

2,895,525

Capital Outlay

4,059,837

3,498,900

3,297,461

4,429,803

8,277,106

Debt Service

403,206

403,168

403,126

403,061

475,039

Total:

$ 32,770,760

$ 33,541,151

$ 34,315,869

$

37,194,919

$43,039,835

Increase (Decrease) in Fund Balance:

$

$

$

$ 15,565,977

$ 5,994,234

1,211,902

965,039

3,941,597

The five (5) year financial summary shows the total revenues and expenditures for all governmental funds. The City maintains eleven (11) governmental funds: the General Fund, four (4) Special Revenue Funds, one (1) Debt Service Fund, and five (5) Capital Projects Funds.

The City adopts an annual balanced budget for all funds and maintains a fund balance for each of those funds, the largest of which is the General Fund with a minimum unassigned fund balance of 25% of expenditures.

The complete audited Annual Comprehensive Financial Report for the fiscal year ending September 30, 2023, is available on the City's website at www.greenacresfl.gov.

22  2023 Annual Report

2023 Annual Report  23

Statistical Highlights FISCAL YEAR 2023

DEMOGRAPHICS

ECONOMICS

Population (BEBR)

Gross Taxable Property Value (2021)

$2,261,068,339

Property Tax Rate

$6.30/$1,000

Fiscal Year 2023 Total Budget

$49,561,753

43,990

as of April 1, 2023

45,476

Age & Gender (Census 2020) Male

20,827

Business Tax Receipts

1,640

Female

23,722

Rental Business Tax Receipts

1,289

Under 5 Years

2,163

5 - 19 Years

8,078

20 - 64 Years

23,745

65 and Over

6,543

6.10 Sq. Miles

Land Use (Land Use Data/PAPA)

38.4

Median Age (Years) Housing (2021)

% of Total

Residential

67%

Commercial

10%

Total Housing Units

17,691

Public

10%

Single Family

4,883

Mixed Use

2%

Multi Family

12,486

Roads/Canals

11%

Developed

99%

Undeveloped

1%

Average Assessed Values (2021) Single Family Homes

$345,000

Condominiums

$131,000

Town Homes

$225,000

Median Family Income (2021)

Parks

$47,840

1

Private 3

Primary & Secondary Schools

Tree City USA Designation

32 Years

(since 1992)

Library

1

Post Office

1

CITY OFFICIALS (as of September 30, 2023) Joel Flores

Mayor

John Tharp

Councilmember District 1

Peter A. Noble

Councilmember District 2

Judith Dugo

Councilmember District 3 Councilmember District 4

Passive (.68 Acres)

2

Paula Bousquet

Councilmember District 5

Local County (1,700 Acres)

1

Andrea McCue

City Manager

CITY SERVICES

32 PART-TIME

156 FULL-TIME

3

High Schools

Susy Diaz

1926 GREENACRES INCORPORATED

CITY OFFICIALS

COUNCIL MEETINGS HELD

6:00 p.m.

1st & 3rd MONDAY/MONTH

MEETING SESSION BEGINS

24  2023 Annual Report

Middle Schools

12

LAWRENCE CARTER SWAIN 1864-1944

MAYOR & FIVE (5) COUNCILMEMBERS

5

Active (105.72 Acres)

CITY

FOUNDER

Elementary Schools

OTHER

EXISTING LAND USE Land Area

Public

EMPLOYEES

• ADMINISTRATION • FINANCE • PURCHASING • INFORMATION TECHNOLOGY • DEVELOPMENT & NEIGHBORHOOD SERVICES • PUBLIC WORKS • FIRE RESCUE • COMMUNITY & RECREATION SERVICES • LAW ENFORCEMENT (PBSO) • YOUTH PROGRAMS

GREENACRES IS LOCATED

COUNCIL / MANAGER

IN

CENTRAL PALM BEACH COUNTY FLORIDA

FORM OF GOVERNMENT

45,476

as of April 1, 2020

EDUCATION

POPULATION

V isit greenacres CITY FACILITIES • Community & Recreation Services 501 Swain Boulevard

• Fire Rescue Station 94 & PBSO District 16 2995 So. Jog Road

• Fire Rescue Station 95 5095 Haverhill Road

• Fire Rescue Station 96 & PBSO Volunteer Unit (Temporary Location)

301 Swain Boulevard

• Greenacres City Hall

5800 Melaleuca Lane

• Greenacres Community Hall (Afterschool Programs)

501 Martin Avenue

• Old City Hall

500 Perry Avenue

• Public Works

5750 Melaleuca Lane

BANQUET HALL • Greenacres Community Center 501 Swain Boulevard

~ Full Banquet Hall ~ Catering Kitchen ~ Media Package

CULTURAL ENTERTAINMENT

PARKS - continued

SHOPPING

• Greenacres Freedom Park

• Buttonwood Plaza

• Heather Estates Park

• Greenacres Plaza

• Ira Van Bullock Park

• Lake Worth Plaza West

• Oasis Park

• Mil Lake Plaza

• Ramblewood Park

• Riverbridge Center

• Rambo Park

• Trafalgar Square

LIBRARY

• Samuel J. Ferreri Community Park

• Woodlake Plaza

• Little Free Libraries

• Veterans Memorial Park

• Artzy Evening • Daddy/Daughter Dance • Egg'stravaganza • Fiesta de Pueblo • Hispanos Unidos • Holiday in the Park • Ignite the Night • Rock-n-Roll Sunday/Chili Cookoff • Senior Health Fair • Trunk or Treat

Visit Community & Recreation Services Online

• Palm Beach County Library Greenacres Branch

• StoryWalk Stations ~ Freedom Park ~ Samuel J. Ferreri Community Park PARKS • Arbor Park

5780 Melaleuca Lane

• Bowman Park

4750 Bowman Street 2655 Sherwood Forest Boulevard

• Empire Park

4429 Empire Way

• Friend Park

5265 10th Avenue North

• Gladiator Park STAY IN TOUCH

3851 Heather Drive West 520 Perry Avenue

460 Jackson Avenue 6535 Ramblewood Circle 3595 So. 57th Avenue

• Burrowing Owl Park SIGN-UP AND

2400 Pinehurst Drive

4759 Gladiator Circle

2905 Jog Road

6250 Purdy Lane

3074 Jog Road

3905-3985 Jog Road 4180 S. Jog Road

4515 Lake Worth Road 6790 Forest Hill Boulevard 6300 Forest Hill Boulevard 5801 Lake Worth Road

TRANSPORTATION

PARK AMENITIES

• Palm Beach International Airport

• Bankshot Basketball Court • Basketball Courts • Pavilion Rentals • Pickleball Courts (4) • Playgrounds • Racquetball Courts (2) • Soccer/Futsal Courts • Tennis Courts • Vollyball Courts (4 sand cts.)

• Palm Tran Public Transportation

RECREATION FACILITY • Greenacres Community Center 501 Swain Boulevard ~ Facility Rentals ~ Field Rentals ~ Open Gym ~ Youth Athletics

Distance 19 mins

WALKING & BIKING TRAILS • City Hall - Walking Trail 5800 Melaleuca Lane

• Dillman Trail

Forest Hill Boulevard to Dillman Road - next to Cholee Lake Elementary School

• Pinehurst Drive Pathway

Bicycle & Pedestrian Path 3000 Pinehurst Drive

• Greenacres Freedom Park 2400 Pinehurst Drive

• Samuel J. Ferreri Community Park 2905 Jog Road

2023 Annual Report  25

City Facility Locations ADMINISTRATIVE OFFICES

Greenacres City Hall

5800 Melaleuca Lane, Greenacres, FL 33463

PBSO C.O.P. Unit

301 Swain Boulevard, Greenacres, FL 33463

26  2023 Annual Report

501 Swain Boulevard, Greenacres, FL 33463

Fire Rescue Headquarters - Station 94 & PBSO - District 16

Fire Rescue Sub Station 95

Palm Beach County WIC Center

Public Works Facility

Youth Programs

Community & Recreation Services

5985 10th Avenue No., Greenacres, FL 33463

2995 So. Jog Road, Greenacres, FL 33467

5750 Melaleuca Lane, Greenacres, FL 33463

5095 So. Haverhill Road, Greenacres, FL 33463

501 Martin Avenue, Greenacres, FL 33463

Directory CITY HALL LOBBY

• General Information • Receptionist

D.N.S continued

561-642-2000

Code Enforcement Division

561-642-6167

• General Contact

LOCAL RESOURCES 561-642-2043

Planning, Engineering & GIS Division ADMINISTRATION City Clerk

• City Clerk

561-642-2006

• Passport Service

561-642-2024 561-642-2060

• Planning & Engineering

561-642-2054

• GIS • Business Tax Receipt

561-642-2056

City Officials

• City Manager • Mayor & City Council

FINANCE 561-642-2017

• General Contact

561-642-2013

561-642-2017

Communications & Public Affairs

• General Contact

561-642-2053

561-642-2015

• AT&T: Residential • Business • Comcast Cable

1-877-737-2478 1-866-620-6900

(Xfinity-Digital Cable, Internet, Phone)

• Florida Power & Light (FPL) • Florida Public Utilities (Gas) • PBC Water Utilities • Solid Waste / Recycling

• General Contact

561-642-2033

561-697-8000 561-832-0872 561-740-4600 561-642-2071

911

EMERGENCY SERVICES

GREENACRES FIRE RESCUE - Fire / Medical Services

• General Non-Emergency Service INFORMATION TECHNOLOGY

1-800-934-6489

561-642-2129

PBC SHERIFF'S OFFICE (PBSO) - District 16

• General Non-Emergency Service

561-688-3400

Economic Development (EDD)

• General Contact

561-649-5402 PUBLIC WORKS

Human Resources

• Career Opportunities

561-642-2011

COMMUNITY & RECREATION SERVICES 561-642-2181 • Administration • Community Center - Classes/Rentals 561-642-2090 561-642-2196 • Events / Sponsorships

• Administration • Garbage / Recycling Collection

561-642-2071 561-642-2071

SOCIAL MEDIA

561-642-2030

c it y o fg r e e n a c res

PURCHASING

• General Contact

YOUTH PROGRAMS

www.greenacresfl.gov

(After-School & Camps)

DEVELOPMENT & NEIGHBORHOOD SVCS.

• General Contact

561-642-2193

Building Division

• Building Permits/Inspections

561-642-2062

• Contractor Registration

561-642-2059 2023 Annual Report  27

Greenacres C I T Y of

FLORIDA