2024 Annual Report

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2024 ANNUAL REPORT

October 1, 2023 - September 30, 2024

Welcome

TABLE OF

CONTENTS

Cover

1

Capital Improvements

15

Contents

2

Community Life & Leisure

Organizational Chart

3

Community Events

18

Greenacres Leadership - Message from the Mayor

4

Youth Programs

19

New Business in Greenacres

5

Fiscal Responsibility

20

City Operations - City Manager

6

Award Winning Financial Reporting

21

Principles of Management / City Boards

7

Five-Year Financial Summary

Effective & Efficient Services

8

Statistical Highlights

24

Government Services

9

City Facility Locations

25

16-17

22-23

A Safe Community

10-11

Directory

26

Public Services

12-13

Visit Greenacres

27

Conclude

28

An Attractive Community 2024 Annual ReportPage 2

14

ORGANIZATIONAL

CHART GREENACRES RESIDENTS

mayor

&

city council city attorney

city manager

administration

• human resources • city clerk / passport • communications • economic develoment

finance

fire rescue

purchasing

community

&

recreation svcs

development & neighborhood svcs

• planning,

engineering, gis • building, permitting • code enforcement • business license

information technology

youth programs

public works

pbso district 16 law enforcement

CONTRACTUAL SERVICE

2024 Annual ReportPage 3

GREENACRES

Susy Díaz

LEADERSHIP

Councilmember - District IV

Peter A. Noble

FISCAL YEAR 2024

Judith Dugo

Councilmember District II Councilmember District III

Chuck Shaw

Mayor

Paula Bousquet

Councilmember - District V

John Tharp

Councilmember - District II

Message from the Mayor The 2024 Fiscal Year Annual Report is my first as Mayor of our great City. It is my honor to serve our Greenacres Community. Accountability and responsible stewardship of our resident’s tax dollars are key components of the financial reporting process and without the strong support and great work of our entire team, our many successes would not have been possible. I am encouraged that you are witness to the fruits of all this labor and all the great achievements still to come.

I’m pleased to present to you the City of Greenacres 2024 Popular Annual Financial Report, which documents another year of progress in strengthening the City’s finances, continued investment in our infrastructure, and ensuring that Greenacres is a Great Place to Live.

The report provides a snapshot of departmental accomplishments and highlights financial performance measures that demonstrate the City's efficiency and effectiveness in providing you with services that ensure we are good stewards of your public dollars.

In 2024, property values increased by 13.833% and ad valorem tax revenue increased by $2.1 million while the millage rate remained at 6.3 mills. We are closely monitoring the outlook for 2025 and beyond based on state legislative priorities and the allocation of intergovernmental revenue sources in the state budget. The City’s debt obligation reached maturity in 2024, resulting in no debt for the City. Greenacres continues to provide the best City services in Palm Beach County at the least cost due to the efficiency of our government operations. Our cost for City government services remained the lowest ($946 per resident) in comparison to residents’ cost in similar sized cities in Palm Beach County.

2024 Annual ReportPage 4

It is anticipated that the voter approved one-penny infrastructure surtax will sunset in the next year. While this significant source of revenue provided great opportunity for the City to complete many quality-of-life projects, I anticipate that capital needs will still be met as the City has a very comprehensive capital projects improvement program. Surtax projects included emergency vehicle replacements, septic to sewer construction, Chickasaw Road improvements, Dillman Trail construction and Gladiator Lake bank stabilization.

While we are anticipating the possibility of budgetary challenges that may be beyond our control, we will modify our operational priorities to ensure that we continue to provide the high level of service for our community in support of our Vision, Mission, Values and Goals that you have come to expect.

As we near our 100th Anniversary, I am encouraged by the sense of community I see every day in our City, and excited for all that lies ahead in our future. On behalf of the City Council and our entire team, I wish you and your families good health and many blessings.

Chuck Shaw, Mayor

BUSINESS IN GREENACRES

As the City has grown and there has been an increased interest in development and redevelopment opportunities in our area, the City Council made the decision to create a department of Economic Development to foster growth and prosperity by focusing on job creation and attracting businesses.

To encourage investment in the city and achieve our goal to promote and maintain diversified economic growth, we are promoting the image and culture of Greenacres as a place where private businesses, government and community come together to create a prosperous and special place to do business. Additionally, we are creating streamlined, transparent, and user-friendly government processes required to support new, expanded and relocated businesses in the city.

"

NEW

COMING SOON "

New Youth Center

A strong economy can lead to higher incomes, improved housing options and increased property values and better access to amenities, all contributing to a higher quality of life for our residents. We are excited about our economic development efforts and hope you will begin seeing the value that it will bring to the city in the coming months.

New Emergency Operating Center

2024 Annual ReportPage 5

CITY

OPERATIONS

City Manager

EXECUTIVE OFFICER

It is my pleasure to present the City of Greenacres 2024 Annual Report, a snapshot of the City’s successes and progress from October 1, 2023, to September 30, 2024. Consistent with the City’s strategic priorities; the initiatives, programs, and allocation of resources during Fiscal Year 2024, supported our mission and long-term goals of improving the quality of life for our residents by providing public services that exceed expectations.

Our focus is to invest in levels of service and infrastructure that supports our City’s growth and future development and redevelopment opportunities as indicated by the projects listed below. We are grateful and fortunate to have had the support of our voters which allowed us to make many quality of life investments in our community. The City’s one outstanding loan reached maturity in September 2024, resulting in no debt for the City which is a testament to the Mayor and Council’s priority to be good stewards of our taxpayer’s dollars. New housing developments are in progress in the City which will provide a diverse mix of housing options. The City is committed to maintaining the affordability of our community while offering extensive services and amenities to support our residents and visitors.

Your communications and continued feedback allow us to continue to support your desire for a great community where opportunities are endless and you can live comfortably, learn inquisitively, work productively, and play carefree. I look forward to all that we will continue to accomplish together.

Capital Funds Allocated for Safe Community

• Preliminary Design for City's Emergency

Operations Center - To serve as the Central command and control facility for emergency/ disaster management functions.

• Purchase of a 107' Ladder Truck & Medical Truck To effectively respond to calls within established standards.

• Safe Streets for All Safety Action Plan - Secure federal funds for street and road projects to promote safety and prevent vehicle and pedestrian injuries/fatalities.

2024 Annual ReportPage 6

Phased Construction

Upcoming Projects

• Septic to Sewer Project - Secure land and

• New Youth Center - To support increased

• Gladiator Lake Enhancement and Bank

• Economic Development - Council approved

• Chickasaw Road Widening - Bringing the below

• One-Penny Surtax - Expected to sunset December

development for design and construction of a second lift station and additional underground infrastructure.

Stabilization Project - Serving as the primary drainage structure for the Palm Beach Villas II Subdivision.

standard roadway up to standard, providing a safe street for residents.

capacity and provide expanded programs for our Nationally Accredited, Gold Seal designated After School and Camp Programs. updated Comprehensive Plan to provide a longterm roadmap to bring new expanded commercial and mixed use opportunities in the City.

2025. This funding was critical to the City's efforts to provide new and upgraded amenities with no impact to the City's General Fund.

CITY'S

PRINCIPLES OF MANAGEMENT

CITY

BOARDS

H E L P

MISSION Continually improving the community’s quality of life by providing the best and most cost efficient services and public facilities to exceed the expectations of City residents and businesses.

S H A P E

Y O U R

C I T Y

Serve on one of our City Boards to help make a difference in your Community.

Building Board of Adjustments & Appeals

ORGANIZATIONAL VALUES

• Rules on appeals • Determinations made by

City Building Official & Fire Marshal

We are ethical professionals with a high sense of honesty, integrity, and pride in our organization and City. We believe in being fiscally responsible and accountable to residents of our community and being fair, courteous, and respectful to our residents and each other. We are committed to providing quality, timely services through collaboration, team work, creative thinking, and innovation.

• Interpretations of City's Building & Fire Code

Charter Review Committee

• Review the City Charter • Recommend amendments to City Council

• Place on Ballot for resident approval

GOALS

during elections

Our goals, objectives and programs are strategically planned to help us achieve our mission. In general, the quality of life in our community is measured by factors that contribute to human life such as safety, physical environment, natural environment, social and leisure resources, and good government. In order to continually improve the quality of life in our City, our focus is on achieving the following goals that make our City a great place to live.

Civil Service Board

• City Council acts as the Civil Service Board

• Hear employee grievances • Meet as needed

Education Advisory Committee

• Provide awareness for educational programs

• Promote accomplishments of students and educators

• Recommend ten (10) educational scholarship awards

MAINTAIN •A Safe Community •A Well Planned Attractive Community

•An Efficient and Effective Local Government

PROMOTE

Planning & Zoning Board of Appeals

•Diversity in Community Life,

• Make recommendations

regarding land use requests

• Ensure sufficient parking and landscaping standards

• Make recommendations on

Leisure and Recreation

community appearance regarding City's Comprehensive Plan

•A Professional Work Force through Training and Education

•Excellence in the Workplace

Public Safety Officers / Firefighters Retirement Board of Trustees

• Decide on matters relating to • •

members of the City's Public Safety Officers/Firefighters Retirement Plan and Trust Florida League of Cities serves as the Plan Administrator Board determines benefits

2024 Annual ReportPage 7

PROVIDE

EFFECTIVE & EFFICIENT SERVICES Business Management

Other Revenues $1,626,957 - 4%

Charges for Services $6,393,666 - 15%

Intergovernmental Revenue $7,634,796 - 18%

2023 General Fund Revenue

Permits & Fees $3,547,157 - 9%

Ad Valorem Taxes $15,411,250 - 37%

Other Expenses $635,009 - 1%

Solid Waste Collection $2,336,713 - 5%

2023 Interfund Transfer $14,306,500 - 30%

Personnel Services $15,680,967 - 32%

General Fund Expenditures

Employing the Best Business Practices

02

Evaluate the Quality and Cost of our Service

03

Ensure our Residents and Businesses get the best Value in Services

04

Continue to be Good Stewards regarding Public Investment

05

Evaluate the Quality and Cost of our Services

Performance Measures The City utilizes a performance management system to manage for even better results from the taxpayer’s perspective. Performance measures are part of the City’s annual budget which is based on allocating resources for plans, programs and strategies to accomplish our short and long term goals to help achieve our mission. Our performance measures include:

01

Input - Resources to Provide a Service

02

Output - Amount of Services

03

Efficiency - Productivity or Unit Cost

04

Effectiveness - Quality of Service

05

Compare with benchmarking data from comparably sized cities to cintinually improve our service delivery

Benchmarking Operating $14,818,649 - 31%

2024 Annual ReportPage 8

01

Utility Taxes $5,350,546 - 13% Other Taxes $1,544,547 - 4%

Insurance $346,958 - 1%

Successful businesses provide the best value in goods and services with excellent customer service and outstanding return on investment to their shareholders. We manage our organization by:

To assess our performance, we analyzed the cost of our services with comparably sized and adjacent cities providing similar services. An indicator of efficiency is the cost per resident for City government services included in the general operating fund. Of the comparable cities, Greenacres residents have the lowest cost for city government services at $946 per resident. The analysis also shows that City residents have one of the lowest solid waste and recycling collection rates at $15.40 per month.

GOVERNMENT SERVICES Riviera Beach

$3,000

North Palm Beach

$2,505

Palm Beach Gardens

$2,447

Jupiter

2023 GOVERNMENT SERVICES COST PER RESIDENT

$1,992

Lantana

Total annual expenditure for Government Services and Fire MSTU divided by City population. Figures based on 2023 Annual Comprehensive Financial Report.

$1,938

Wellington

$1,782

Lake Worth Beach

$1,523

Royal Palm Beach

$1,329

Palm Springs

General Government

Public Services

Culture / Recreation

Public Works

$1,088

Greenacres

$946 $500

$1,000

• Executive: Financial and

administrative services to manage day to day business operations including general management, budgeting, accounting, human resources, purchasing, information technology, legal, planning, engineering and zoning.

• Legislative: Establishment of

laws and policies that promote the welfare of the City and protect the health and safety of residents.

$2,000

$2,500

SAFETY

$3,000

RECREATION

PUBLIC

GENERAL

GOVERNMENT

$1,500

CULTURE

$0

• Code Enforcement • Construction Permitting &

• Community Events • Out-of-School Time

• Development &

• Scholarship Programs • Parks / Facility Rentals • Recreation and Leisure

Inspections

Neighborhood Services

• Emergency Management • Emergency Medical Care and Transport

• Fire Protection (prevention & suppression)

• Police (law enforcement & crime prevention)

Youth Programs

• • • •

Activities

Classes / Athletic Leagues Senior Programs Banquet Hall Facility

WORKS PUBLIC

CITY

• Public Right-of-Way Maintenance

• Public Roads and Drainage Systems

• Solid Waste and Recycling Collection

• Traffic Control and Signage • Vehicles, Buildings and Parks Repair and Maintenance

• Capital Improvement Projects

In-kind Donations & Community Sponsorships 2024 Annual ReportPage 9

GREENACRES

A SAFE COMMUNITY

LAW ENFORCEMENT SERVICES

Palm Beach County Sheriff's Office - District 16

PBSO & City of Greenacres Food Distribution

The Palm Beach County Sheriff’s Office (PBSO) has now been serving the Greenacres community for nine (9) years. Since the inception, PBSO has continued to foster a partnership with Greenacres City staff, local businesses, non-profit organizations, and community leaders. PBSO’s primary goals are to provide professional law enforcement service and vigorously pursue those who commit serious crimes.

In 2024, a coordinated effort with PBSO and the City of Greenacres led to numerous Food Distribution events.

PBSO - District 16 continues to subscribe to a predictive policing approach with its enforcement efforts, and continues to provide sustainable solutions to combat criminal activity.

PBSO and the City of Greenacres are committed to a shared vision of professional service and will continue to collaborate together to ensure the citizens of Greenacres have a safe environment to live. PBSO’s commitment to quality public service remains steadfast and we will always self-evaluate to ensure we are providing the most effective police service.

2024 Annual ReportPage 10

Citizens of Palm Beach County were provided essential food items at no cost by our partners at Restoration Bridge. These distributions throughout 2024 provided 11,767 people with their food item needs as well as rehomed families in the Greenacres Community.

AGENCY UNIT COMMENDATION

2024

50%

District 16

Property Crimes Unit Detective Bureau COMMUNITY SOCIAL EVENTS

• Anti-Bullying Program • Assisted Facility Bingo • Bicycle Giveaway • Christmas in Greenacres Event • Coffee with a Deputy • Food Distribution Events • Middle School Mentoring Program • Shop with a Cop • Summer Youth Camps (2/5 Wks) • Thanksgiving Turkey Giveaway • Trunk or Treat

REDUCTION IN SHOOTINGS

32%

REDUCTION IN VEHICLE BURGLARIES

REDUCTION IN THEFT

12%

ALS Transport Average Response Time

2,838 6.08 mins

Fire Calls

108

Fire Related Calls

Alarms, Smoke Scare, Gas Leaks

554

Blood Pressure

103

General Service Calls

7,615

BLS Transport

891

Medical Service Calls

6,373

CPR Certifications

86

Patients Treated

5,835

FIRE RESCUE / EMS

City of Greenacres Fire Rescue / EMS Greenacres Fire Rescue provides fire suppression and medical responses to a response area of 6.10 square miles of land area and 0.07 square miles of water area. Additionally, we provide first due fire and medical response services to the City of Atlantis, Florida with a land area of 1.369 sq. miles.

1,911

FIRE INVESTIGATIONS CONDUCTED

31

FIRE SAFETY INSPECTIONS

89 FIRE SAFETY PROGRAMS FIRE RESCUE STATIONS

3

CONSTRUCTION PLANS REVIEWED

340

Greenacres Fire Rescue currently protects these areas from three (3) strategically located fire stations.

The third station, temporarily located at 301 Swain Blvd, was added in 2023 to respond to the increased demand in calls for service, maintain/reduce response times due to increased traffic, and ensure adequate resource distribution, as indicated on the Fire/EMS Activities chart. We currently respond with a minimum of 16 personnel including a Battalion Chief who is dual certified as Firefighter and either Paramedic or EMT on two (2) front line Advanced Life Support fire trucks and four (4) frontline Advanced Life Support Type 1 ambulances. The average daily response from the three (3) stations is currently one of the highest in Palm Beach County for a 24-hour period.

The Department optimizes Patient Care by maintaining rapid response times, enhanced training, and implementation of proven techniques, combined with the most advanced emergency medical protocols available. Moreover, we continue to engage the public by offering community outreach programs such as Cardiopulmonary Resuscitation (CPR) classes, blood pressure screenings, health fairs, school demonstrations and public awareness lectures.

Fire Prevention & Protection Fire Prevention and Protection plays a crucial role in safeguarding the City of Greenacres and its community against the devastating effects of fires. This program is designed to proactively mitigate fire risks, educate the public on fire safety measures, enforce fire codes and regulations, advocate community risk reduction and promote a culture of fire prevention and preparedness.

This year the Department implemented a new Roper Residential Lock Program, which allows residents to have peace of mind that we have secured access to their residence during an emergency. The Department strives to create a fire-safe environment where residents can live, learn, work, and play with confidence in their safety and well-being.

2024 Annual ReportPage 11

GREENACRES

PUBLIC SERVICES

Code Compliance

Emergency Management

Passport Intake Facility

Code enforcement is the process by which local governments ensure compliance with state and local laws, codes, and ordinances related to housing, building, and health standards.

This program provides for developing plans of action for when disaster strikes, deploying first responders and emergency services in the disaster area, and restoring and repairing critical infrastructure.

This program provides for the detection, investigation, and elimination of violations of City laws relating to zoning (property use), property maintenance standards, and nuisances.

These efforts are coordinated with the County, State, and Federal governments that have various lead roles.

The City of Greenacres serves as a Passport Acceptance location. Once the intake process has been completed at our office, your passport application is then forwarded to a U.S. Department of State Passport Agency for processing.

729

14,456

837

2,828 CASES PROCESSED

$79,477.30

CASES COMPLETED

TOTAL PASSPORTS PROCESSED IN 2024

FINES COLLECTED

2024 Annual ReportPage 12

JOIN THE QUEUE!

PASSPORT ACCEPTANCE FACILITY HOURS Mon - Fri

8 a.m. - 4 p.m.

8,894

VIOLATION INSPECTIONS

The City updates its plan annually to ensure that all City Departments have up to date Continuity of Operation Procedures (Coop) in place.

Walk-ins only; however, there is a cutoff time for the line based on the number of applicants waiting to be processed by 4:00 p.m. You can join the line from anywhere and check your spot in the queue. Virtual line opens at 5:00 a.m.

APPLICATION PHOTOS

CHECKS OR MONEY ORDERS ONLY

Public Facilities Maintenance

School Crossings

This program provides a review of residential and commercial construction plans and field inspections to ensure compliance with adopted building construction and life safety codes.

This program focuses on the inspection and maintenance of public facilities to ensure their safety to users.

The Palm Beach County Sheriff's Office (PBSO) School Crossing Guards play an important role in the community by protecting the lives of school children who walk and bike ride to and from school.

PERMITS ISSUED

40

C E R T I F I C AT E OF O C C U PA N C Y

BUSINESS TAX RECEIPT

1,640

The City’s public facilities are comprised of public buildings, parks, road rights-of-way, streets, sidewalks, medians, roadway signage and lighting, and storm drainage systems, including inlets, pipes, lakes, and canals.

Crossing Guards provide safety awareness and education to children teaching them safe crossing techniques and educating them on various pedestrian and bicycle safety laws.

2024 ESTIMATE CONSTRUCTION VALUE

5,545

TOTAL INSPECTIONS

1,289 RENTAL BUSINESS TAX

TREE CITY USA Maintain

72

Medians

646

STORMWATER STRUCTURES

33

CONSECUTIVE YEARS

CITY PARKS

14

2,686

$47,867,951.38

Permits & Inspections

CROSSING G UA R D S

12 GREENACRES SCHOOLS

50

2024 Annual ReportPage 13

GREENACRES

AN ATTRACTIVE COMMUNITY

COMMUNITY ACTIVITIES

MAINTENANCE OF COMMUNITY ASSETS

ZONING LAND USE & DEVELOPMENT ACTIVITIES Commercial Sq. Ft. Approved

66

Acres Mowed in Public Parks

51,262

Lane Miles of Pavement

45.8

Zoning Inspections

25

Athletic Courts

23

New Dwelling Units Constructed

22

Public Buildings

17

Temporary Use Permits

14

Playground Structures

13

Site Plan Amendment

7

Athletic Fields

8

Annexations

4

Site Plan Approvals

4

6

Medic Transport Vehicles Maintained

5.56 4

Freedom Park

Our annual Arbor Day Celebration was held on April 26, 2024, near the north entrance of the newly inaugurated Dillman Trail. The Oleander Club and students from Cholee Lake Elementary's Environmental Club co-hosted the event and helped plant Florida native species such as Cypress Trees, Pond Apples, Slash Pine and Live Oak Trees along the pathway.

This year marked our 33rd consecutive year that the City of Greenacres received the Tree City USA Award.

2024 Annual ReportPage 14

3

Variances

3

RESOURCE FAIR SENIOR

ARBOR DAY

CELEBRATION

New Dwelling Units Approved

The Community Center hosted its second Senior Resource Fair in September with numerous business, health and medicare providers, fun and informational demonstrations, lots of giveaways, raffles, home and health safety tips, Vial of Life Programs, and much more.

SUPPLIES DONATIONS SCHOOL

Fire Apparatus Maintained Miles of Alleyways

Swain Boulevard Clock

This annual event provided ten (10) City schools with over 1,200 backpacks, and approximately 25,000 much needed school supplies such as filled pencil cases, paper, composition books, and crayons, just to name a few. Thanks to the generous donations of our local sponsors, supplies were provided to our future leaders for a great start to the school year.

FISCAL YEAR 2024

CAPITAL IMPROVEMENTS

On an annual basis, the City adopts a Capital Improvement Program which identifies new equipment and facilities needed to accommodate new growth and replacement of equipment and infrastructure that has outlived its useful life. The program is funded by impact fees paid by developers of commercial and residential projects and by grants. The following is a sample of budgeted projects undertaken in FY2024.

Park Improvements • • • •

Amenities: Installation of new park fixtures to include new benches, tables and trash cans at various City parks.

Rambo Park: Installed overhead netting on the futsal court to reduce the number of soccer balls that get kicked out of the playing area.

Gladiator Park: Resurfaced the under-used tennis court to pickleball courts; resurfaced basketball court and installed new goal posts for an enhanced player experience.

Municipal Complex: Installed three (3) new active exercise stations around the walking path.

Public Facility Renovations • •

•

•

Freedom Park: Replaced the underlayment and roof structure on the Live Oak and Cypress Pavilions.

Fire Rescue Station 96: Public Works and Fire Rescue staff mobilized quickly to modify the building at 301 Swain Boulevard into a temporary fire rescue station to meet the needs of residents. A new trailer mounted generator was installed at the station to ensure continuity of operations.

Community Center: Rehabilitated the roof, installed rain gutters, installed decorative shutters and painted the exterior of the facility to rejuvenate the building's architectural schematic. Coordinated the interior flooring replacement, wall painting and installation of protective wall coverings on four (4) classrooms at the Community Center.

Youth Center Building: Initiated the construction of the new Youth Center to expand Youth Programs after school and camp programs for our growing community.

Roads & Drainage • • •

Retrofitted five (5) irrigation pumps on 10th Avenue medians and at City facilities with decorative vinyl wrapping.

Initiated the Gladiator Lake Drainage Enhancement project.

Coordinated the re-surfacing and re-striping of Constitution Way, Piney Court and Woodwind Court.

2024 Annual ReportPage 15

CITY

COMMUNITY, LIFE & LEISURE PROGRAMS & SPECIAL EVENTS

Community and Recreation Services continues to enhance the quality of life, bring people together and unify the community through activities, community events, business partnerships, recreational and educational classes, athletic programs, facility rentals, Little Free Library, Story Walk program, Educational & Athletic Scholarships, Older Adult activities, daily Congregate Meal programs, and special events. Informational community presentations are also provided and is just part of the Community and Recreation Services mission.

Greenacres Community Center

Older Adult Activities

Educational Scholarship Programs

The Greenacres Community Center offers residents of all ages a convenient and friendly environment for recreational, social and educational pursuits; and is a focal point for a large portion of the community. Classrooms space is rented by vetted instructors who provide various recreational activities. Our Center hosts a variety of events, resource fairs, programs, games and activities for older adults, referral services, and rental spaces are also available.

Over 2,750 older adults enjoyed socializing with the return of the daily congregate Meal Program, in partnership with PBC Division of Senior Services. Monthly educational programs, birthday parties, Paint & Sip Sessions, Photo Booths, Wildlife Show, and much more were enjoyed. Memorable Holiday luncheons, complete with a visit from Santa and a special performance by the Spotlighters singing group have become annual favorites.

In 2024, the Educational Scholarship Committee awarded ten (10) $1,500 scholarships to Greenacres high school and/or college students in June. Technical schools and professional certification programs also qualify. Two (2) scholarship awards have a special designation; The Norman Rose and Denise Padgett Memorial Awards, honoring a former City Councilmember and City employee, respectively. The City will award eleven Educational Scholarships, including a new STEM Scholarship in 2025.

Banquet Facility Greenacres Banquet Facility hosts up to 160 guests with tables and chairs, and offers 200 theatre-style seating. An AV System, catering kitchen with all the amenities, restrooms, classroom, and administrative offices are all part of our banquet facility, and provides the public with a functional, affordable and centrally located option for weddings, parties, seminars, workshops, meetings, graduation ceremonies and more.

PARK PAVILION & FIELD RENTALS

761 INDOOR FACILITY RENTALS

1,200 BANQUET FACILITY GUEST CAPACITY

O L D ER AD U LT EV EN TS

2024 Annual ReportPage 16

The City is grateful to our generous benefactors and sponsors, especially The Glasser Family who funds an extensive new book inventory, donates new books for every City event, including cases of backpacks and school supplies, and program supplies for the City's Youth Program Department. Our partnership with the Greater West Palm Beach Woman's Club, NCJWCValencia Shores, and our amazing group of Library Stewards, keep the program running with bilingual and trilingual books.

1 7 7 3

2024 EVENT ATTENDEES

COMMUNITY CENTER PATRONS SERVED

37,222 AWARDED

SPONSORS & COMMUNITY PARTNERS

ATHLETIC FIELDS UTILIZED

44,591

5 2

ANNUAL PHOTO CONTEST

Photos Submitted

4CLASSROOMS

1

The City installed three (3) replacement units of the 30 libraries throughout the City. We maintain two (2) 16-unit Story Walk Stations (walkable story books) at Samuel J. Ferreri Community Park and Greenacres Freedom Park.

$75,139

INDOOR GYM

Scholarships

160

10 / $1,500

58

Little Free Library & Story Walk Station

Gladiator Park

Athletics The City’s athletic fields were utilized an average of six (6) days per week in 2024. Popular athletic uses are basketball, soccer, pickleball, and volleyball for both recreational and competitive play. Athletic use in 2024 resulted in 904 adults and 869 youth participating.

Community Presentations Our Community Presentation offer educational topics for everyone, relating to health, emotional well-being, safety, and quality of life. Various topics were offered in the 2024 program ranging from How to Escape from a Sinking Vehicle to Dangers of Social Media with Children. These free informational sessions are facilitated by subject matter experts, and encourages open dialogue. Community resources and a light meal are provided to those who attend.

2024 Annual ReportPage 17

CITY

COMMUNITY EVENTS

2024 ANNUAL EVENTS

Artzy Evening at City Hall

JANUARY

Held at City Hall, over 300 attended the Artzy event which featured live musical entertainment, local artists displays, dancing, food and adult beverages, activities for children, and much more!

MAY

Fiesta de Pueblo Town Fest

JANUARY

A City co-sponsored cultural event organized by Fiesta de Pueblo, Inc. was held in January, with well over 11,500 people in attendance enjoying a spectacular fun colorful and educational experience highlighting the Hispanic culture through music, exhibits, and 3 Kings Parade at the Samuel J. Ferreri Community Park.

JULY

Rock -n-Roll Sunday & Fire Rescue Chili Cook-off

Ignite the Night July 4th Celebration

This event was held in May with the Greenacres Fire Rescue Chili Cookoff event to benefit the Professional Firefighters/Paramedic Benevolent Fund, Inc., and various Veteran organizations. Over 2,000 attended which featured a classic car show, motorcycles, rock and roll music, business vendors, Chili-tasting, and the Chili Cook-off Contest.

Greenacres annual Independence Day Celebration is a family-friendly event which hosted over 10,000 attendees. The event featured food, vendors, amusements, live musical entertainment, family fun and games, and ended with a spectacular Zambelli fireworks display.

2024 Annual ReportPage e 18

Daddy Daughter Dance

FEBRUARY

A sweet and memorable Candy Land themed dance took place in February with 124 participants decked out in their most colorful costumes and best Candy Land attire! The night was filled with fun dancing and activities which included games, prizes, contests, dinner, free books, a candy station and an ice cream sundae bar, and professional photos.

PBSO Not-So-Scary Trunk or Treat

OCTOBER

Held in October at the Samuel J. Ferreri Community Park, over 1,800 in attendance participated in this PBSO organized event. Several businesses and organizations participated with cars, vans, and trucks filling their trunks with candy and surprises for children, in a safe and fun environment.

GREENACRES

YOUTH PROGRAMS

AFTERSCHOOL & CAMPS

The Youth Programs Department operates a Nationally Accredited out-ofschool time program that provides afterschool and camp programs. It is licensed through the Palm Beach County Health Department, with a current licensed capacity of 150. This inclusive year-round program provides services to all elementary, middle, and high school youth in Palm Beach County.

Teen Program

Egg'stravaganza

MARCH/APRIL

The City's popular Spring Egg Hunt with family-friendly activities was held in March with over 6,500 in attendance. Children hunted for over 24,000 toy-stuffed eggs to win prizes, and enjoyed free hayrides, inflatables, vendors, food, and photo with the Easter Bunny.

This licensed program provides services and activities year-round to over 25 middle and 25 high school youth, developing leadership skills, community involvement and career development. Students are involved in S.T.E.A.M activities and numerous community service projects as well as career exploration, internship opportunities, and college tours. Our Teen Program is also a QIS program, helping shape future community leaders through structured programming.

Camp Programs

Camp programs provide a fun, educational, safe, and structured environment for children in Kindergarten through the 12th grade. We provide Winter, Spring, and Summer Camps; each with various educational and engaging field trips and activities.

Holiday in the Park

DECEMBER

A memorable holiday celebration was enjoyed by over 5,500 in attendance. Included was a thirtyeight feet Tree Lighting and Park Lighting Ceremony, numerous local school performances, vendors, holiday music, carolers, various food trucks, small train rides, visits and photos with Santa, free toys and much more.

C.A.R.E.S. Program

The Children Are Really Extra Special Program is a nationally accredited, licensed, year-round afterschool program serving elementary school age children on a daily basis. This successful program provides opportunities such as field trips, computer instruction, art expression, and daily homework assistance. C.A.R.E.S. is a Quality Improvement System (QIS) program.

www. greenacresfl.gov/yp 2024 Annual ReportPage 19

CITY

FISCAL RESPONSIBILITY FISCAL YEAR 2024

Property Taxes

6.30 mills

As required by Florida law, on an annual basis the City of Greenacres sets a property tax rate, also referred to as the “millage rate”. Property taxes are calculated by multiplying the millage rate times each $1,000 of the assessed property value determined by the County Property Appraiser, see example below: Assessed Property Value - Homestead Exemption = Taxable Amount ÷ $1,000 x Millage Rate = Taxes Paid to City The property tax millage rate was maintained at 6.30 mills. In evaluating property taxes, rates alone do not provide an objective measure of what residents pay for government services. An objective measure is the Property Tax Per Person which takes into account the millage rate, total taxable values, and the total population.

Tax Revenue Collected

$17.5 million

Property tax revenues are affected by new construction, existing property values, and the property tax rate. In 2024, the City collected $17.5 million in property taxes, which was approximately 2.1 million greater than 2023 due to an increase in property values.

The following chart shows that the City of Greenacres has the lowest per capita tax among the ten (10) largest cities in the County, clearly demonstrating that our residents have the lowest property tax burden.

PROPERTY TAX PER PERSON GREENACRES

$434

Royal Palm Beach

$627

Lake Worth Beach

$711

Boynton Beach

$871

Wellington

$1,211

Jupiter

$1,255

Boca Raton

$1,270

West Palm Beach

$1,418

Delray Beach

$1,582

Palm Beach Gardens

$1,667

Total revenue generated from property taxes divided by the City population.

Based on 2024 Palm Beach County Property Appraiser Report.

GREENACRES PROPERTY TAX REVENUE

J.A.G. GRANT

$20

$12,156

$18 $16 $14

AMERICAN RESCUE PLAN

$6 $4 $2 2019

2020

2021

2022

FISCAL YEAR

{*Budgeted Number}

2023

2024

2025*

DISTINGUISHED BUDGET PRESENTATION AWARD

GRANT ASSISTANCE RECEIVED

ANNUAL COMPREHENSIVE FINANCIAL REPORT Certificate of Achievement for

Excellence in Financial Reporting 2024 Annual ReportPage 20

11

$8

$0

$382

THOUSAND

LAW ENFORCEMENT

$10

2023

MILLION

$12

GRANT FUNDING

33

CONSECUTIVE YEARS

AWARD WINNING FINANCIAL REPORTING

2024 Annual ReportPage 21

CITY

FIVE-YEAR FINANCIAL SUMMARY A L L G OV E R N M E N TA L F U N D S

Governmental Revenues Taxes

2020

2021

2022

2023

2024

$ 20,604,647

$ 22,379,232

23,960,066

26,820,085

29,329,662

Permits and Franchise Fees

2,513,630

2,909,876

3,632,291

3,547,158

3,812,004

Intergovernmental

5,418,045

6,205,402

17,869,481

8,662,947

8,663,255

Charges for Services

4,717,765

5,343,468

6,148,380

6,521,621

7,026,602

Fines and Forfeitures

49,946

106,333

161,880

172,106

213,135

Impact Fees

9,722

326,321

400

0

1,500

Investment

490,797

49,879

68,762

2,378,557

3,319,149

Contributions

34,391

72,049

70,140

80,007

70,683

Rental Income

592,821

665,826

671,935

692,829

727,713

Miscellaneous Revenues

74,427

199,080

177,561

158,759

259,255

$ 34,506,190

$ 38,257,466

$52,760,896

$49,034,069

$53,422,958

Total:

Governmental Expenditures General Government

2020 $

4,201,052

$

2021

2022

2023

2024

4,263,462

5,918,743

5,322,135

6,931,847

Public Safety

19,309,347

20,095,196

19,737,671

21,403,367

24,465,772

Transportation

1,645,482

1,644,209

1,731,472

1,904,747

2,174,957

Culture/Recreation

1,903,240

2,019,718

2,314,908

2,761,916

3,177,581

Physical Environment

2,579,962

2,592,697

2,659,261

2,895,525

2,885,740

Capital Outlay

3,498,900

3,297,461

4,429,803

8,277,106

8,852,814

Debt Service

403,168

403,126

403,061

475,039

601,934

Total:

$ 33,541,151

$ 34,315,869

$

37,194,919

$43,039,835

$49,090,645

Increase (Decrease) in Fund Balance:

$

$

$ 15,565,977

$ 5,994,234

$4,332,313

965,039

3,941,597

The five (5) year financial summary shows the total revenues and expenditures for all governmental funds. The City maintains eleven (11) governmental funds: the General Fund, four (4) Special Revenue Funds, one (1) Debt Service Fund, and five (5) Capital Projects Funds.

The City adopts an annual balanced budget for all funds and maintains a fund balance for each of those funds, the largest of which is the General Fund with a minimum unassigned fund balance of 25% of expenditures.

The complete audited Annual Comprehensive Financial Report for the fiscal year ending September 30, 2024, is available on the City's website at www.greenacresfl.gov.

2024 Annual ReportPage 22

Greenacres City Hall

2024 Annual ReportPage 23

CITY

STATISTICAL HIGHLIGHTS

FISCAL YEAR 2024

as of April 1, 2020

43,990

as of April 1, 2024

45,439

Age & Gender (Census 2020)

Gross Taxable Property Value (2021)

$2,261,068,339

Property Tax Rate

$6.30/$1,000

Fiscal Year 2023 Total Budget

$49,561,753

Male

21,101

Business Tax Receipts

1,640

Female

22,770

Rental Business Tax Receipts

1,289

Under 5 Years

3,144

5 - 19 Years

8,475

20 - 64 Years

24,938

65 and Over

7,314 38.0

Median Age (Years)

EXISTING LAND USE 6.11 Sq. Miles

Land Area Land Use (Land Use Data/PAPA)

Housing (2024)

% of Total

Residential

67%

Commercial

10%

Total Housing Units

17,573

Public

10%

Single Family

4,948

Mixed Use

2%

Multi Family

12,625

Roads/Canals

11%

Developed

99%

Undeveloped

1%

Average Assessed Values (2021) Single Family Homes

$345,000

Condominiums

$131,000

Town Homes

$225,000

Median Family Income (2021)

Parks

$62,917

FOUNDER

Middle Schools

3

High Schools

1

Private 3

Primary & Secondary Schools

OTHER Tree City USA Designation (since 1992)

33 Years

Library

1

Post Office

1

CITY OFFICIALS Chuck Shaw

Mayor

John Tharp

Councilmember District 1

Peter A. Noble

Councilmember District 2

Judith Dugo

Councilmember District 3

Susy Diaz

Councilmember District 4

Passive (.68 Acres)

2

Paula Bousquet

Councilmember District 5

Local County (1,700 Acres)

1

Andrea McCue

City Manager

CITY SERVICES

30 PART-TIME

171 FULL-TIME

5

12

CITY EMPLOYEES

1926 GREENACRES INCORPORATED

CITY OFFICIALS

COUNCIL MEETINGS HELD

6:00 p.m.

1st & 3rd MONDAY/MONTH

MEETING SESSION BEGINS

2024 Annual ReportPage 24

Elementary Schools

Active (105.72 Acres)

LAWRENCE CARTER SWAIN 1864-1944

MAYOR & FIVE (5) COUNCILMEMBERS

Public

• ADMINISTRATION / PASSPORTS • FINANCE • PURCHASING • INFORMATION TECHNOLOGY • DEVELOPMENT & NEIGHBORHOOD SERVICES • PUBLIC WORKS • FIRE RESCUE • COMMUNITY & RECREATION SERVICES • LAW ENFORCEMENT (PBSO) • YOUTH PROGRAMS

45,439

Population (BEBR)

EDUCATION

ECONOMICS

DEMOGRAPHICS

COUNCIL / MANAGER

POPULATION GREENACRES IS LOCATED IN

CENTRAL PALM BEACH COUNTY FLORIDA

FORM OF GOVERNMENT

ADMINISTRATIVE OFFICE LOCATIONS

COMMUNITY & RECREATION SERVICES

GREENACRES CITY HALL 5800 Melaleuca Lane

501 Swain Boulevard

Greenacres , FL 33463

Greenacres , FL 33463

561-642-2000

561-642-2181

EMERGENCY SERVICES Fire Rescue Sta. 94 & PBSO District 16

FIRE RESCUE STA. 95

2995 So. Jog Road

5095 Haverhill Road

Greenacres , FL 33467

Greenacres , FL 33463

Fire Rescue - 561-642-2129

561-642-2066

District 16 - 561-688-3400

PALM BEACH COUNTY WIC CENTER

PBSO C.O.P. UNIT 301 Swain Boulevard

5985 10th Avenue North

Greenacres , FL 33463

Greenacres , FL 33463

561-478-6267

561-357-6000

YOUTH PROGRAMS

PUBLIC WORKS FACILITY 5750 Melaleuca Lane

501 Martin Avenue

Greenacres , FL 33463

Greenacres , FL 33463 561-642-2193

561-642-2071

www.greenacresfl.gov 2024 Annual ReportPage 25

CITY

DIRECTORY DEVELOPMENT & NEIGHBORHOOD SERVICES

CITY HALL 561-642-2000

Building Division

Receptionist

561-642-6167

Building Permits/Inspections

561-642-2062

Contractor Registration

561-642-2059

ADMINISTRATION

(After-School & Camps)

General Contact

General Contact www.greenacresfl.gov

YOUTH PROGRAMS

911

Code Enforcement Division

General Contact

561-642-2193

EMERGENCY SERVICES

561-642-2043

Greenacres Fire Rescue Planning, Engineering & GIS Division

City Clerk's Office

City Clerk

561-642-2006

Passport Services

561-642-2024 561-642-2060

Planning & Engineering

561-642-2054

GIS

561-642-2056

Business Tax Receipt

561-642-2053

» Non-Emergency Service

561-642-2129

PBC Sheriffs Office (PBSO) - District 16 » Non-Emergency Service

561-688-3400

City Officials

City Manager

561-642-2017

Mayor & City Council

561-642-2017

Communications & Public Affairs

General Contact

General Contact

561-642-2013

561-642-2015

INFORMATION TECHNOLOGY

Economic Development (EDD)

General Contact

LOCAL RESOURCES

FINANCE

561-649-5402

General Contact

561-642-2033

Human Resources

Career Opportunities

561-642-2011

COMMUNITY & RECREATION SERVICES Administration

1-877-737-2478

» Business

1-866-620-6900

Comcast Cable

(Xfinity-Digital Cable, Internet, Phone)

1-800-934-6489

Florida Power & Light (FPL)

561-697-8000

Florida Public Utilities (Gas)

561-832-0872

PBC Water Utilities

561-740-4600

Solid Waste/Recycling - General » Waste Management Inc.

561-642-2071 561-471-6110

» Solid Waste Authority (SWA)

561-697-2700

Trash Container

Administration

561-642-2071

Garbage / Recycling Collection

561-642-2071

561-642-2196

PURCHASING General Contact

2024 Annual ReportPage 26

» Residential

Recycling Containers

561-642-2181

Community Center - classes/rentals 561-642-2090 Events / Sponsorships

PUBLIC WORKS

AT&T:

561-642-2030

Sign-up & Stay in Touch

Visit Greenacres Banquet Hall

Parks / Locations

Shopping

Greenacres Community Center

Arbor Park

Buttonwood Plaza

Full Banquet Hall Catering Kitchen Media Package

Bowman Park

Green Acres Plaza

Burrowing Owl Park

Lake Worth Plaza West

Cultural Entertainment

Empire Park

Mil Lake Plaza

Artzy Evening Daddy/Daughter Dance Egg'stravaganza Fiesta de Pueblo Hispanos Unidos Holiday in the Park Ignite the Night Rock-n-Roll Sunday/Chili Cookoff Senior Health Fair Trunk or Treat Breakfast with Santa

Friend Park

River Bridge Center

Gladiator Park

Trafalgar Square

Freedom Park

Woodlake Plaza

501 Swain Boulevard

5780 Melaleuca Lane

4750 Bowman Street

2655 Sherwood Forest Boulevard 4429 Empire Way 5265 10th Avenue North 4759 Gladiator Circle 2400 Pinehurst Drive

Little Free Libraries Palm Beach County Library Greenacres Branch

StoryWalk Stations » Freedom Park » Samuel J. Ferreri Community Park

3851 Heather Drive West

Ira Van Bullock Park 520 Perry Avenue

460 Jackson Avenue

Ramblewood Park

6535 Ramblewood Circle

Rambo Park

3595 So. 57th Avenue

Samuel J. Ferreri Community Park 2905 Jog Road

Veterans Memorial Park 6250 Purdy Lane

Park Amenities Bankshot Basketball Court Basketball Courts Pavilion Rentals Pickleball Courts Playgrounds Racquetball Courts Soccer / Futsal Courts Tennis Courts Vollyball Courts

3905-3985 Jog Road

6400 Lake Worth Road

4509 Lake Worth Road 6802 Forest Hill Boulevard 6300 Forest Hill Boulevard 5801 Lake Worth Road

Heather Estates Park

Oasis Park

Library

3074 Jog Road

Transportation Palm Beach International Airport Distance- 19 mins.

Palm Tran Public Transportation

Walking & Biking Trails City Hall - Walking Trail 5800 Melaleuca Lane

Dillman Trail

6690 Dillman Road

Pinehurst Drive Pathway,

Bicycle and Pedestrian Path

3000 Pinehurst Drive

Recreation Facility Greenacres Community Center 501 Swain Boulevard

Facility Rentals Field Rentals Open Gym Youth Athletics

Freedom Park

2400 Pinehurst Drive

Samuel J. Ferreri Community Park 2905 Jog Road

Bowman Park

4750 Bowman Street

2024 Annual ReportPage 27

GR E E NA C

RE

PRSRT STD U.S. POSTAGE

PAID

WEST PALM BEACH FLORIDA PERMIT NO. 1505

UC

A

RE

S

8 00 M E L A L E

F L  3 3 4 63

 5

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OF

S

Y IT

N E  GR E E N AC LA

A Great P l ace to

Live, Learn, Work & P lay!