October/November 2023
35
2023
RISE TO THE PRIZE
See which products won Rental’s 2023 Editor’s Choice Awards. CONSTRUCTION
THE LATEST IN COMPACTION EQUIPMENT P. 28 Find the latest news at ForConstructionPros.com/RENTAL
A ROUNDUP OF THE
RENTAL INDUSTRY’S TOP PRODUCTS
OF THE YEAR
This year’s winners of Rental’s Editor’s Choice Awards are… This year’s winners were selected through a nomination process that looked at their relevancy, innovation and utility for the rental market to help determine which products have made the biggest impact on the industry.
October/November 2023
35
2023
RISE TO THE PRIZE
See which products won Rental’s 2023 Editor’s Choice Awards. CONSTRUCTION
THE LATEST IN COMPACTION EQUIPMENT P. 28 Find the latest news at ForConstructionPros.com/RENTAL
CUT TIME, NOT CORNERS.
NEVER IDLE SMARTGRADE™ MOTOR GRADERS
Two words that don’t belong together on a jobsite are good and enough. That’s why we build tools to help you take getting level to a whole new level. Machines that can take some of the load off your shoulders. Tech that can help you grade faster. And machines that can even watch your back. Because we never settle for good enough, we’re here to make your best even better.
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VOLUME 45 ISSUE 07
OCTOBER/NOVEMBER 2023
35
RISE TO THE PRIZE
10
A breakdown of the top 35 products in the rental industry.
COVER: EDITOR’S CHOICE: 35 RISE TO THE PRIZE
24
BUSINESS MANAGEMENT Rental Software Explained
Rental software providers offer details on how using business management software can help streamline operations.
28
CONSTRUCTION
Compaction in Action
IN EVERY ISSUE
Experts lay out the latest trends in compaction equipment and discuss how they can make end users and rental houses more efficient.
04 Everybody’s Business 06 Market Watch
32
34 Rental Snapshot 36 Eye on Rental
GENERAL TOOL
24
A Cut Above: Concrete Cutting Equipment Manufacturers discuss what’s new in the world of concrete cutting equipment and how users can implement the new technology to their advantage.
Rental (ISSN 2375-9925, Print | ISSN 2471-7657, online | USPS 686-370) is published eight times per year: January/February, March, April, May, June/July, August/September, October/November and December by AC Business Media, 201 N. Main Street, Ste 350., Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI and additional entry offices. POSTMASTER: Please send change of address to Rental, PO Box 3605, Northbrook, IL 60065-3605. Printed in the USA. SUBSCRIPTION POLICY: Individual subscriptions are available without charge in the U.S. to rental centers, equipment distributors, and other businesses with rental departments. To subscribe please visit www.ForConstructionPros.com. Publisher reserves the right to reject nonqualified subscribers. One year subscriptions for nonqualified individuals: U.S. $ 35.00; Canada and Mexico $60.00; and $85.00 all other countries (payable in U.S. funds, drawn on U.S. bank). Single issues available (prepaid only) $10.00 each. Published and copyrighted 2023 by AC Business Media. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage or retrieval system, without written permission from the publisher.
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28
32 OCTOBER/NOVEMBER 2023 3
EVERYBODY’S BUSINESS // BY SARAH WEBB swebb@ACBusinessMedia.com
What Are Your
STAND-BY PRODUCTS?
S
oftware and technology, In addition to our Editor’s general tool, aerial lifts, Choice Awards, you can find stories construction, transportation, on the ins and outs of business power generation—you name management software (p. 24); the latest the segment of the rental industry, and in compaction equipment (p. 26); it’s likely that manufacturers have put and what’s out there in the concrete in the work to create new products cutting world (p. 32). Find our Rental while also updating current ones. Snapshot (this time on Kennebec That’s why Rental Equipment Rental in Kittery, is proud to present the Maine) on p. 34. To round 2023 Editor’s Choice off the issue, columnist Dick Awards—a collection of Detmer suggests ways rental the products that have companies can enhance been most influential in operations ahead of 2024. You upping the efficiency and can find his column on p. 36. effectiveness for rental What about you? Did companies and their end your top products make customers. the list? If not, what are It has always your stand-by products? fascinated me how How have they helped manufacturers continue to rise to make your life easier? I’d love to the challenge of helping rental hear your thoughts—and I’m companies streamline sure your fellow readers their operations, with would, too. Email your many improvements ideas to swebb@ coming from acbusinessmedia. feedback from com or connect rental houses with me on and end users LinkedIn by themselves. following the QR Even if a code below. product is While we’re decent, many on the topic of manufacturers products, be sure have yet to slow look out for next down, working month’s issue, where we @ G a n .s t o ck. a d o be . co m tirelessly to ensure that their will feature our 2024 Tool and products become excellent and even Equipment Showcase, highlighting the extraordinary. must-have products for next year. With all the excellent products out there, it proved difficult to narrow the Connect on LinkedIn: list down. You can find the complete https://rnt.news/SarahWebb list of winners on p. 10.
4 OCTOBER/NOVEMBER 2023
EDITORIAL Editor................................................................. Sarah Webb swebb@acbusinessmedia.com Managing Editor ................................................ Gigi Wood gwood@acbusinessmedia.com Senior Editor, Construction Technology, IRONPROS.................................................Charles Rathmann crathmann@acbusinessmedia.com Junior Editor ..................................................Merina Shriver mshriver@acbusinessmedia.com
AUDIENCE Audience Development Manager................. Angela Franks
PRODUCTION Senior Production Manger............................... Cindy Rusch crusch@acbusinessmedia.com Art Director.......................................................... Willard Kill
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AC BUSINESS MEDIA Chief Executive Officer........................................ Ron Spink Chief Financial Officer................................. JoAnn Breuchel Chief Revenue Officer...................................Amy Schwandt Corporate Director of Sales............................Jason DeSarle Brand Director, Construction, OEM & IRONPROS..................................................... Sean Dunphy VP, Audience Development.......................... Ronda Hughes VP, Operations & IT.......................................... Nick Raether Content Director............................................ Marina Mayer Director, Online & Marketing Services...Bethany Chambers Director, Demand Generation & Education........ Jim Bagan Content Director, Marketing Services.......... Jess Lombardo
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MARKET WATCH // The American Rental Association (ARA) updated its forecast for the construction and industrial equipment rental industry, presenting significant changes in the economic forecast. In the previous forecast, CIE rental revenue was expected to reach $45.5 billion in 2023 and $46.7 billion in 2024. With new considerations, the CIE rental revenue is expected to total $56 billion this year and $59 billion in 2024. There are two factors underpinning these changes: ■ The first is the data on nonresidential construction spending used in the model. ■ The second is the increasing importance of “specialty rental” to overall rental revenues. Recent analysis by economists at the Federal Reserve Board has suggested that data for nonresidential construction spending produced by the U.S. Census Bureau has underestimated nonresidential construction spending by at least 20 percent since the second quarter of 2021. “The Fed economists’ analysis is both well-reasoned and analytically sound, and we believe that this new information needs to be included in our revised forecast,” said John McClelland, Ph.D., ARA vice president for government affairs and chief economist. “The second change in our forecast is the inclusion of information about specialty rentals, which has been a growing trend. Recent work by our partners at
NCCER COMMEMORATES THE 11TH ANNUAL CAREERS IN CONSTRUCTION MONTH
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The National Center for Construction Education and Research (NCCER) recently celebrated its 11th Careers in Construction Month. Overall, the event has the goal of spreading the word about job opportunities throughout the construction industry. Led by the NCCER and Build Your Future (BYF), this monthlong campaign aims to increase public awareness of construction careers and inspire the next generation of craft professionals. NCCER and BYF reinitiated several popular CICM initiatives from previous years. There are numerous ways that construction companies and associations, secondary and postsecondary educational organizations and other groups can participate in the celebrations and spread the word about careers in construction.
6 OCTOBER/NOVEMBER 2023
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ARA REVISES FORECAST FOR RENTAL AND CONSTRUCTION INDUSTRIES
S&P Global has constructed a 10-year time series of specialty rental from multiple data sources. Incorporating this new information into our model now gives specialty rentals a larger share among the variables that forecast CIE revenues.” In the United States general tool market, rental revenue growth will slow through 2023, totaling $14.9 billion this year. This is driven by weakness in residential construction markets. Growth in 2024 is predicted to slow as well, with revenue equaling $15.7 billion in 2024. https://rnt.news/jegyiv
NCCER and BYF encourage residents of each state, including students, to submit a proclamation request to officially proclaim October as Careers in Construction Month. Industry and education groups are also encouraged to take the CICM Pledge, a commitment to create meaningful connections through classroom engagements. More than 130 organizations took the pledge last year. Finally, the ninth annual I Built This! (IBT) video contest, sponsored by Dewalt and Pearson, offers construction students and trainees the chance to show off their building projects. In addition to these official initiatives, organizations and individuals can celebrate Careers in Construction Month online and in person in their own way. https://rnt.news/su5vp6
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MARKET WATCH // UTILITY EXPO 2023 FEATURES MORE THAN 850 EXHIBITORS
GENERAC TO BUILD FACTORY IN WISCONSIN Generac Power Systems, a global designer and manufacturer of energy technology solutions and other power products, in conjunction with the city of Beaver Dam, revealed its proposed plans to build a new manufacturing facility in Beaver Dam, Wis. Generac is planning to build an approximately 320,000-square-foot facility in the Highway 151 Business Park, at Kellom Road and Tower Drive. Including a mix of manufacturing and office employees, the facility will eventually employ up to 350 to 400 people in total. “The demand for our industrial generators continues on a rapid growth trajectory, and this new facility will help us to best meet the needs of our customers,” said Aaron Jagdfeld, president and CEO of Generac. “Additionally, the new manufacturing location demonstrates Generac’s dedication to shaping the future of industrial power generation.” Pending city approval of the project, Generac will begin construction later this year, with the aim of completing construction by early 2025. “Generac’s intended investment in our region is a testament to the business-friendly environment we’ve worked hard to cultivate,” said Becky Glewen, mayor of Beaver Dam. “The establishment of this new plant translates to meaningful employment, stronger families and a flourishing economy for Beaver Dam and the region, and it speaks volumes about the confidence that industry leaders like Generac have in our workforce, quality of life and the infrastructure we offer.”
This year’s Utility Expo in Louisville, Ky., showcased the latest heavy equipment for the utility and infrastructure industries. More than 850 exhibitors signed up for this year's show, which took place from Sept. 26 to Sept. 28. That’s 6 percent more exhibitors than last year. “The Utility Expo is the most important event for the utility and infrastructure construction industries,” said The Utility Expo Show Director John Rozum. “This year, the show featured bigger exhibits from the top industry brands, a wider variety of equipment and the latest utility and construction technology.” Utility and infrastructure pros were not only able to see and experience the latest overhead and underground infrastructure equipment and technologies at work, they also had a new space to gather and recharge at the new Community Zone experience, which featured daily events like presentations, live music and samples of local products. The expo’s education lineup included a mix of field classrooms, educational workshops and free sessions talking about everything from new technologies, traffic safety, locating and more. “Our education offerings at the show range from peer-to-peer demos to professional instruction,” Rozum said. “Whether you prefer to learn in the classroom or in the driver’s seat, The Utility Expo has you covered.” The Show also featured a Safety Symposium, with 10 sessions and two different certifications from the American Traffic Safety Services Association (ATSSA). https://rnt.news/pv5ipf Utility Expo
https://rnt.news/iy3ssd
8 OCTOBER/NOVEMBER 2023
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Unearth outstanding deals Great savings on all skid steers.
www.ebay.com/heavyequipment
COVER STORY // BY SARAH WEBB
@anttoniart.stock.adobe.com
35
RISE TO THE PRIZE
A breakdown of the top 35 products in the rental industry.
P
roducts that make the lives of rental house employees easier. Products that solve the problems that keep rental company owners from getting a good night’s sleep. Products that enhance efficiencies. Products that allow rental companies to work smarter, not harder. These are the types of tools and equipment Rental recognizes with the 2023 Editor’s Choice Awards. For this year’s Editor’s Choice Awards, the Rental staff zeroed in on this year’s top 35 products. To add validity to the process, winners were chosen based on a nomination and selection process by the Rental editorial staff. The process adds credibility, assurance and uniformity for all nominees. The Rental staff selected products that represent every sector in the rental industry: business management, construction, power generation, aerial lift, trucks and transportation and general tool. Without further ado, check out this year’s winners.
10 OCTOBER/NOVEMBER 2023
www.ForConstructionPros.com/RENTAL
ANA Energy Boss The Energy Boss is an advanced hybrid energy system that sets the standard for power efficiency, sustainability and cost savings. By leveraging innovative technology, this system maximizes power output while minimizing fuel consumption, maintenance costs and greenhouse gas emissions, according to the company. Featuring a 15-kWh battery with a life cycle of 30 years or more at a 3-kW average load, the Energy Boss ensures maximum power reliability. Its compact design combines a 30-kVA/24-kW hybrid energy system that provides simultaneous three-phase and singlephase output voltages, capable of meeting a range of power requirements. The Energy Boss is engineered with user convenience in mind. Featuring an all-in-one trailer, telematics and a user-friendly 10-inch LCD display, it ensures ease of use and swift setup in any environment. Its compact size allows hassle-free transportation, making it an ideal power solution for construction sites and diverse work environments. Join the revolution in hybrid energy systems and unlock the full potential of sustainable and efficient power generation. https://rnt.news/z9ar9q
Barreto 825TKL Mini Skid-Steer Narrow enough to fit through fence gates but hearty enough to tackle tough jobs, the Barreto 825TKL Mini Skid-Steer features a cab-over design and is quickly earning its keep in rental stores nationwide. Developed specifically for industry professionals, the 825TKL is fitted with a universal attachment plate and standard high and low-flow attachment capabilities. The cab-over feature enables mechanics to perform in-depth maintenance and repairs by completely opening the machine up (like cracking an egg) to access protected internal components like hydraulic motors and pumps. This revolutionary design pays for itself by making for happy mechanics and saving countless hours in the shop. Replacing filters, checking or changing fluids and other routine maintenance tasks are easily accessible by simply lifting the hood. The innovative track design prevents detracking in the field by utilizing a track shape and tensioning system. In addition to the spring tensioner, it features a secondary hydraulic tensioning system that maintains the correct tension in both forward and reverse. It provides a nimble, quick and comfortable ride that is ready for snow, rain, mud and years of hard work on the jobsite. https://rnt.news/hlhnx2
Bobcat S7X All-Electric Skid-Steer Loader The Bobcat S7X All-Electric Skid-Steer Loader is powered by a lithium-ion battery and emits zero emissions, giving operators the flexibility in environmentally sensitive jobsites, in noise-restricted areas and even indoors. Bobcat eliminated all hydraulics, instead using electric drive motors and ball screw actuators for lift and tilt functions. By eliminating the hydraulics, the S7X has 50 percent fewer components, simpler componentry and 96 percent less fluids and lubricants than its diesel-equivalent counterpart. The powerful loader promotes both sustainability and increased performance. Together, the battery and electric powertrain generate highperformance characteristics, with instantaneous torque. The S7X offers operators a smooth and comfortable experience with minimal vibration and quiet operation. This improves comfort, reduces fatigue and enhances the user experience. Even with the major powertrain differences, the S7X provides a familiar environment for Bobcat equipment operators thanks to the controls and instrumentation, which are consistent with the traditional compact loader lineup. This game-changing, sustainable innovation will transform the jobsite of tomorrow, according to the company.
Boss BA870 Air Compressor Weighing in at 270 pounds (dry), the Boss BA870 uses a single-stage, hydraulic motordriven, eightcylinder engine that produces up to 70 cfm at 100 psi. By putting two Boss V4 piston compressors in line and utilizing the efficiencies of the hydraulic system, the BA870 is designed for the big jobs that require big power. At the heart of the system are two aluminum, single-stage, V4, pressure and splash lubricated reciprocating air compressors. https://rnt.news/vucqdz
https://rnt.news/og3lgg
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OCTOBER/NOVEMBER 2023 11
COVER STORY // Diamond Mowers Excavator Drum Mulcher DC Pro X The Excavator Drum Mulcher DC Pro X enables efficient land clearing and saves significant time and labor by quickly and effectively mulching vegetation. Its compatibility with various excavator models means customers can address projects of different sizes and complexities without additional specialized equipment, and it provides operators with a safer alternative to manual land clearing by protecting them from hazardous materials and other injury risks. Additionally, the mulch it creates can enhance soil health and fertility, prevent erosion and suppress weed growth. https://rnt.news/bkamwm
Case Utility Plus Backhoe Loader Briggs & Stratton Releases Vanguard Lithium-Ion 48V 1.5kWh* Commercial Battery (Si1.5) The Vanguard Lithium-Ion 48V 1.5kWh* Commercial Battery (Si1.5) is built to bring efficiency, versatility and reliability to users in multiple industries that require battery power. The battery’s exchangeable nature allows it to be easily swapped out between applications on the jobsite to help reduce downtime. Offering the ability to swiftly swap freshly charged packs from application to application, plus a rugged, built-to-last exterior, the Si1.5 is ideally suited for the rental market. Additionally, the battery’s advanced lithium-ion chemistry delivers a 1,000-cycle lifespan with no maintenance. This allows rental houses’ equipment to stay out in the field and operators to stay at work. With its swappable nature and a standard charge time of less than two hours, rental equipment powered by the Si1.5 eliminates range anxiety from the equation. The swappable battery comes with a standard interface that can work across multiple product platforms, adding versatility and reducing unnecessary costs. Like all Vanguard products, the swappable battery is tested to ensure that it is able to withstand tough environments and is durable in the face of abuse, debris and dirt. Designed, engineered and assembled in the United States, this globally distributed product is backed by the robust Briggs & Stratton dealer network. https://rnt.news/0tmk0r
12 OCTOBER/NOVEMBER 2023
The Case Utility Plus backhoe delivers full-sized backhoe performance in an efficient platform that’s easy to use, easy to own and easy on the bottom line. Designed for applications ranging from agriculture and landscaping to general construction and utility work, Case Utility Plus offers rental companies a machine that’s extremely easy to service and that almost any contractor can use. The 74-hp Case Utility Plus Backhoe features a big cab with excellent sightlines to all work areas, a maintenance-free emissions system (no DPF and no DEF) and easy controls—including a choice of mechanical controls for more experienced operators or pilot controls for rental businesses and contractors with less experienced operators. This machine allows rental businesses to focus on simplicity while also providing options like Extendahoe and powerful attachment performance via one-way auxiliary hydraulics on the dipper. It’s built to be versatile, allowing equipment owners to build up from a simple base model to achieve a machine that’s right for their business. https://rnt.news/qo8oc4
Ditch Witch PT37 Contractors can get a new spin on a reliable classic with the Ditch Witch PT37 ride-on plow/ trencher. This ride-on plow brings durability and usability to a proven model while retaining the simple, mechanical design preferred by many contractors. The PT37 is a dedicated plow with an optional trencher, reel-carrier and hydra-bore configuration to meet a range of jobsite needs. An adjustable side-facing seat allows the operator to see all four tires and the plow box while operating. The PT37 is largely mechanical and features a simplified control display. The compact footprint can scale down to 36 inches wide so users can enter standard gates and access tight workspaces. A foldable ROPS design allows users to keep the PT37 on a trailer for easy parking and storage in garages. Its tires provide cost savings compared to a tracked version and minimize the impact on yards. An optional dual-wheel configuration adds traction and stability. A Yanmar diesel engine provides 36.8 hp at 3,000 RPM for constant performance. An optimized plow design provides down pressure to maintain consistent plowing up to 24 inches deep in various conditions. https://rnt.news/vansgr
www.ForConstructionPros.com/RENTAL
TL8R2
CLOCKS IN, NEVER OUT. There’s only one member of your crew that will never quit, complain, ask for breaks or wish the day would end. The TL8R2 track loader just wants to work. For those who value uptime above all, nothing else comes close.
ROBUST DEALER NETWORK
In fact, anything else is probably in the shop.
TAKEUCHI FLEET MANAGEMENT
THE MARK OF TOUGHNESS
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COVER STORY // DPL Telematics AssetView Mid Tracking System AssetView is a solution for wireless monitoring and remote tracking of powered or unpowered assets to support logistics, manage inventory and curb theft. The small, portable GPS unit is self-contained and may be hidden on assets. It allows managers to remotely monitor an asset from an internetbased software package and mobile app. Additional features include: • No external wiring or antenna • Internal battery power: powered by three AA lithium batteries • L ong battery life: self-powered up to 10 years on daily updates, up to 3.5 years on more detailed tracking • Wireless, two-way communication; waterproof IP68 and IK07 rated designs; and tip and impact detection https://rnt.news/83jqt8
Equipment Safety Systems Pty OverWatch OverWatch by EQSS is a safety system that provides crush protection on scissor lifts. This secondary guarding system uses a LiDAR sensor to improve scissor lift operator safety without impacting the normal operation of the equipment or the productivity of the worker. OverWatch was developed in-house by EQSS, in consultation with major contractors and rental companies in Australia to ensure that the product performed effectively in the real world and can handle the harsh construction environment. The solution has undergone widespread trials on jobsites to ensure it could withstand environmental conditions. During these tests, EQSS also identified how operators responded to the OverWatch technology.
Genie GS E-Drive Lithium-Ion Scissor Lifts Genie GS E-Drive Lithium-Ion Scissor Lifts were developed to help equipment owners and jobsites reduce emissions and reach sustainability goals, while also lowering the total cost of ownership. For equipment owners, Genie Lithium-Ion Batteries, which were specifically designed for MEWPs, are a zeromaintenance choice. A fully sealed IP67 housing protects the battery from water and dust contamination. And, based on extensive testing, Genie Lithium-Ion Batteries have an expected lifespan of about 10 years, making them the only batteries needed for the normal life of the lift. Genie Lithium-Ion Batteries also are certified by the independent certification organization Underwriters
14 OCTOBER/NOVEMBER 2023
Epiroc V Cutter Thanks to the V-shaped design of the Epiroc V Cutter that enables a cut with a flat base, no material is left untouched between the drums. Where a regular drum cutter must move side to side to create an even trench, the VC model drum cutters can reach the same result by going straight. The robust spur gears, adoptable high-torque piston motor and QuickSnap retaining system are all found in the VC series. It comes with the Pro bracket. Hatcon, a monitoring system that keeps track of operating hours, location and more, is another option. https://rnt.news/97aua6
OverWatch has been approved by all major scissor lift manufacturers, including JLG, Genie, Skyjack and Snorkel, for installation on their products and continues to be met with a positive reaction on jobsites globally. This is innovative, human-centric technology. It reduces the risk of injury by entrapment by detecting the operators’ position and movements and intervening only when their safety is compromised. The LiDAR sensor measures movement every 40 microseconds for a constant stream of accurate data and a fast response. It uses an infrared light beam. https://rnt.news/sivwxp
Laboratory against fire, electric shock and explosion. On the jobsite, Genie GS Lithium-Ion E-Drive Scissor Lifts can be fully recharged in just four hours. Because partial charges won’t damage the battery, operators can plug in the machine during breaks or over lunch to add to the battery’s capacity. E-Drive Lithium-Ion Scissor Lifts also were designed for productivity in extreme temperatures, from 120 degrees F to -20 degrees F. In cold environments, built-in heaters maintain an optimal battery temperature, even when the scissor lift is stationary. This allows the operator to work continuously, without taking breaks to warm up the battery. Because many rental companies look to give older equipment a second life on the used equipment market, Genie Lithium-Ion Powered Scissor Lifts can be retrofitted with FLA batteries when the unit reaches the end of its useful life. https://rnt.news/b75msx
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COVER STORY // Felling Trailers Drop-Deck Pan Tilt Model The Felling Trailers’ drop-deck pan tilt model has undergone design modifications to increase operator ease of use and safety. The Pan Tilt is a gravity tilt trailer, using gravity and a center pivot point for tilting the trailer bed. Felling’s Engineering team recently reviewed the Pan Tilt’s design looking for ways to improve operator ease of use along with production efficiencies. Modifications have been made to the Pan Tilt’s locking mechanism, lighting, license plate mount position and location. The tilt locking mechanism is the most notable of the modifications, improving the production process, flexibility to function with optional features and, most importantly, operator ease of use. The previous locking mechanism was a purchased part that required modification and multiple latches dependent upon a trailer build’s selected features, power up/down or a toolbox, as it was mounted on the front of the trailer. The new locking mechanism is located on the front roadside of the trailer, operating as a lever that releases a lock bar located under the front deck frame. All the components for this locking system are sourced internally, improving fit and function. https://rnt.news/atyhfv
Hitachi Global Air Power Sullair E1035H Electric Portable Compressor Hitachi Global Air Power's Sullair E1035H Electric Portable Air Compressor includes Sullair-exclusive electronic spiral valve technology that helps the compressor run more efficiently, even in harsh or dirty environments. The E1035H delivers 1035 cfm airflow at 150 psi and offers operational cost savings in the lower cost of electricity to power the unit. The E1035H features a rugged design and patent-pending swing-out coolers engineered to help simplify service and maintenance. The Sullair color touch screen controller provides intuitive operation of all compressor parameters, and the compressor comes equipped with AirLinx, the Sullair GPS and remote monitoring platform for peace of mind. For added safety, all electrical connections are separate from the air discharge.
The Ignite Attachment Fit Finder tool enables rental centers and customers to search for attachments and implements that match compact equipment machine specifications for existing machines with the click of a button. Every match offers a precise fit so rental centers can order with confidence. With the Ignite Fit Finder, fleet managers are finding peace of mind knowing the right tool for their customer base is on the way, allowing them to maximize equipment versatility and rentability. A robust collection of makes and models ensures rental centers can find the attachment they need for almost any machine in their fleet. The purchasing process is easy, and attachments and implements are delivered directly to the shop door for convenience. The Fit Finder makes ordering attachments for a single project, new application or increased fleet versatility simple and cost effective. https://rnt.news/ab67wj
https://rnt.news/mj3mts
John Deere 334, 335 P-Tier Machines On the compact front, John Deere is expanding its performance tiering strategy: John Deere has introduced a new generation of large frame compact track loaders and skid-steer loaders. These machines have features like redesigned cabs with creature comforts including heated and vented seats, touchscreen displays, hands-free Bluetooth technology and JDLink telematics. The machines can also be equipped with optional surround view capabilities. The 334 P-Tier and 335 P-Tier are optimized for customers who require more horsepower and hydraulic flow from a compact machine. Featuring 118 gross hp in addition to pressure compensated load sensing hydraulics, these machines are designed for demanding applications. https://rnt.news/47vpt2
16 OCTOBER/NOVEMBER 2023
Ignite Attachments Fit-Finder
JLG E18 Vertical Mast Lift Series The new JLG E18MCL model is for construction and industrial applications that require outdoor and indoor capable machines, while the E18MML model is for finish work and general maintenance work, as well as for cleaner indooronly applications. Equipped with caster wheels, the model’s Point and Go steering is the same as the more traditional vertical lift steering style on JLG’s predecessor models. These new models come standard with JLG’s load-sensing system. This pressure-based system monitors the load of persons, materials and tools in the platform to ensure the machines’ capacity ratings are not exceeded. https://rnt.news/0l5jdm
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InTempo MX InTempo MX goes beyond just a "dot on a map." It pairs location and usage data with rental data, such as contract and jobsite information, in one easy-to-use platform. Users can pull data from any device, be it InTempo MX devices or third-party hardware. Users can identify exceptions in real time and make informed decisions in seconds; it's the easiest way to deliver true business value from a telematics program. InTempo MX delivers more actionable insights, such as which customer is currently in possession of the equipment, where on the jobsite the machine is located, when it's left its designated geofence, when the machine is coming due for preventive maintenance or routine inspections, when the machine is coming due for pickup and when the customer should be charged for extra usage. InTempo MX delivers major operational savings, not just at the rental counter, but in terms of dispatching (for faster pickups and deliveries); service (higher firsttime fix rates through remote diagnostics and fewer breakdowns due to insufficient preventive maintenance); and even customer service (by passing key telematics data directly on to the customer). Additional features include: • It allows users to pull data from multiple sources, including third-party hardware devices. • It integrates with any rental software, be it InTempo or another brand entirely. • It customizes dashboards for each internal team (e.g., different visualizations for service managers, sales reps and rental coordinators), delivering the right information to the right people at the right time. • It passes key data directly to customers through a designated portal. https://rnt.news/ldlwrf
Kaeser M250E and M255E Compressors The M250E and M255E fully electric compressors are designed for outdoor operation without the need for additional weather protection. Providing 565990 cfm with pressures from 87 to 200 psig, these skid-mounted units are for either short-term or long-term rentals, backup for industrial applications or permanent installation in challenging environments. The M250E and M255E compressors feature a compact design with lashing and lifting eyes, as well as forklift pockets for transport and placement on the site. Standard equipment includes the new Sigma Control Smart, offering control with maintenance reminders and real-time operational data from a lockable, protected control panel. https://rnt.news/zk89ol
Kato 9V5 Mini Excavator Kato's 9V5 Mini Excavator is an ultra-mini zero tail swing excavator. It is a much faster and easier alternative to any shovel or wheelbarrow for working in tight spaces. With its ultra-small size and rolldown rollover protection system, the 9V5 can even fit through doorways, standard yard gates and squeeze into the tightest spaces, making it perfect for any project. For professionals who need more stability, the standard equipment includes expandable tracks to help professionals power through their job with stability and ease. The 9V5 features high operator comfort thanks to low vibration and noise, improved interface with a digital hour counter and improved machine stability with better weight distribution and a larger front blade. This mini excavator is also economical with its low fuel consumption and easy maintenance and is highly reliable thanks to an optimized design and low endothermic engine rotation speed. The 9V5 will increase productivity with higher travel speed, turning table rotational speed and a lower center of gravity. https://rnt.news/njmfw4
Kubota SVL75-3 CTL Kubota’s new SVL75-3 is powered by a 74.3-hp Kubota engine with higher maximum torque, allowing for quick and efficient work. With a working range that includes a rated operating capacity of 2,490 pounds at 35 percent or 3,557 pounds at 50 percent, an impressive 6,191 pounds of breakout force and a hinge pin height of 122.7 inches, the SVL75-3 can tackle the toughest tasks. The SVL75-3’s hydraulic system features an innovative advanced multifunction valve that helps to ensure smooth movement of all hydraulic functions when operated simultaneously, allowing operators to run the auxiliary hydraulics, bucket and loader arm functions at the same time with a lower risk of stalling. Updated travel features include faster two-speed travel and the advanced auto downshift system from Kubota compact excavators that automatically downshifts from high to low gear while making turns, immediately providing the maximum amount of torque needed when exiting a turn. Operators also have the ability to change their travel response sensitivity with the choice of three track response settings: mild, normal and quick. https://rnt.news/hwri6i
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OCTOBER/NOVEMBER 2023 17
COVER STORY // Magni TH 5,5.24 At the heart of the TH 5,5.24 is a robust Deutz 136-hp Tier V engine. It includes a maximum lifting height of 78 feet, 5 inches and a lifting capacity of 12,100 pounds. Equipped with standard four-wheel drive and three types of steering (front, four-wheel and crab), this machine effortlessly navigates challenging environments. Its pivoting outriggers in the front add stability and versatility to lifting operations. The digital load moment indicator system is an intelligent system that utilizes RFID-tagged attachments and automatically updates the digital display with the precise load chart for the task at hand. Magni has enhanced this by incorporating load-limiting technology. The Magni TH 5,5.24 is a three-in-one machine serving as a telehandler, RT crane and aerial work platform. All Magni attachments have an R.F. ID tag, which allows Magni’s LMI system to ensure the safest operation of the machine possible. The TH 5,5.24 features a full-color touchscreen display that grants easy access to machine management software. This intuitive interface eliminates distractions and allows operators to focus on the task at hand while maintaining a clear line of sight.
Makinex 32-kW Power Generator Makinex’s 32-kW Power Generator contains advanced alternator technology, bringing control, flexibility and reliability to construction sites. The 32-kW Power Generator is the smallest generator in its class. The 32-kW generator allows for seamless running of both three-phase and single-phase equipment, is light enough to transport in the bed of a pickup truck or trailer and small enough to fit through standard doorways. With less than 3 percent harmonic distortion, no transients or voltage spikes on load rejection, the 32-kW Power Generator offers brushless three-phase power. Equipped with a permanent magnet alternator, the generator does not use electronics to regulate the voltage. https://rnt.news/ y96ffn
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MEET THE HEROES
YOU CAN BRING COMPACTION PUNCH TO YOUR LIGHT EQUIPMENT FLEET WITH: • A comprehensive product lineup that offers the optimal weight, dimensions and engine for your needs. • A powerful vibratory system that puts any material – from wet clays to dry aggregates – in its place. • Controls that are intuitive so even inexperienced operators can be productive. • A robust customer service network that supports the machines – anytime, anywhere. • Extended service intervals that minimize maintenance costs and maximize uptime. Ammann compaction equipment provides all that – and more. You’ll never a miss round with these lightweight champions. DEALERS WANTED
Interested in becoming a dealer of Ammann Light Compaction Equipment? Please contact us at info.aaa@ammann.com or call (954) 493-0010 for more information.
VISIT AMMANN.COM AND SPEAK TO OUR TEAM NOW
Ammann America Inc. | 1125 SW 101st Road, Davie, FL 33324 For additional product information and services please visit : www.ammann.com/Lightweightchampions MMP-2488-03-EN | © Ammann Group
18 OCTOBER/NOVEMBER 2023
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Manitou MTA Construction Telehandlers The Manitou MTA Construction Telehandler range includes the MTA 642, MTA842, MTA 1055, MTA 1242 and MTA 1255. It offers a new cab design. Noise pollution is reduced to 80 dBA inside the cab. The driver’s station offers an intuitive dashboard that provides operating and maintenance alerts, and the “joystick switch and move” feature allows fingertip control of every function. These new models start at 74 hp on the MTA 642 with a 6,000-pound lift capacity and go up to 127 hp on the MTA 1255, lifting a maximum of 12,000 pounds. The range will reach heights from 42 feet to 55 feet, 7 inches with a long robust high-strength steel boom to stage pallets of bricks and bulky loaders of lumber multiple stories up. Plus, the automatic transmission and parking brake make for a seamless operator experience. Each
Quipli V2 Quipli offers rental company owners a solution for staying on top of orders and managing inventory, all while enhancing the rental experience for customers. The platform encompasses an e-commerce storefront, inventory management, payment and billing systems, invoicing, service and repair management, marketing services and reporting and analytics tools. The initial rental version (1.0) was
MTA machine is compatible with a full complement of telehandler attachments. Fleet management and total cost of ownership is improved with connected machine services. The load-sensing hydraulic system improves smoothness and accuracy. The new transmission’s automatic mode offers greater flexibility and optimum torque. https://rnt.news/xnndji
designed for broad use rental, while the launch of Platform 2.0 is designed specifically for the needs of independent equipment rental companies. For rental company owners, Quipli streamlines daily operations, simplifies workflows and centralizes key functionalities. For renters, Quipli gives them a better end-to-end rental experience. The e-commerce storefront, online reservation system and one-click digital quote features provide convenience and accessibility, enabling customers to easily browse and reserve equipment. With a quick response time of just five minutes during business hours, Quipli offers chat, phone, email and text support. https://rnt.news/5tro46
1983 CALLED. IT WANTS ITS SOFTWARE BACK. Rental software doesn’t have to be hard. Go simple with Fame Rental.
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OCTOBER/NOVEMBER 2023 19
COVER STORY // Pettibone Extendo 1544X Telehandler Pettibone brings its X-Series telehandler lineup to the 15,000-pound lifting class with the introduction of the Extendo 1544X telehandler. The added load capacity supports material handling tasks in highway construction, pipe yard applications and for extended load requirements on traditional building sites. The machine is powered by a 117-hp Cummins QSF 3.8 Tier 4 Final turbo diesel engine and has a maximum lift height of 44 feet and maximum forward reach of 29 feet. The telehandler has a maximum load capacity of 15,000 pounds. Other features include formed boom plates for boom structure strength while reducing weight; hydraulic circuit for controllability and operating feel; standard X-Command telematics for real-time access to machine data; and all-steel fuel and hydraulic tanks built to resist damage. https://rnt.news/mkocxl
The Morey Corp Slap-N-Track The Morey Corp. Slap-N-Track was created due to the absence of a discrete, economical, long-lasting tracker that could survive the harsh conditions of the con/ag industry. The IP69K sealed housing is engineered to endure dust, shocks, vibrations and highpressure washdowns. The rugged device uses cellular and GPS technology to provide location updates, motion tracking alerts and real-time stolen asset detection With a 10-plus year battery life, the Slap-N-Track delivers maximum return on investment by eliminating the need for frequent, costly replacements. The company also enabled over-the-air firmware and configuration updates so that fleets can modify settings remotely. The flexible mounting options, like industrial adhesives and magnets, allow for quick and easy installation on vehicles, trailers and other assets. The Slap-N-Track provides construction and agriculture customers with an adaptable, durable asset-tracking solution to monitor equipment, improve productivity and reduce losses. This rugged tracker is proudly designed and manufactured in the United States.
Stellar TMax 1-13 Aluminum Mechanic Truck The Stellar TMax 1-13 Aluminum Mechanic Truck is the latest body in the TMax Aluminum Mechanic Truck Series. Meeting the unique needs of customers, the new 13-foot aluminum body offers additional compartment storage and is intended for a 108-inch cab-to-axle chassis with 22,000- to 22,900-pound gross vehicle weight rating, such as the Ford F600 or Chevrolet 6500. Similar to other TMax 1 models, the TMax 1-13 Aluminum Mechanic Truck is ideal for cranes up to 53,100 footpounds, like the Stellar 86 Series Telescopic Service Crane. The TMax Series features the crane carrying reliability of the Stellar Torq-Isolator torsion box understructure and crane compartment. This feature isolates the crane’s lifting forces into the stabilizers and chassis frame, rather than into the storage compartment, avoiding unnecessary twists to the truck’s body and doors. TMax Aluminum Mechanic Truck bodies feature aluminum extrusion compartment tops with two built-in accessory mounting rails. These mounting rails eliminate the need to drill holes in the compartment tops, allowing for easier and faster mounting and relocating of accessories. In addition to ease of installation, aluminum truck bodies have an overall reduced weight in comparison to their steel counterparts, allowing for more payload for the operator. https://rnt.news/58tky1
Toro Next-Gen eDingo 500 Compact Utility Loader Toro engineers built the next generation eDingo to allow contractors and construction professionals to reap all the benefits and power of a standard CUL with zero exhaust emissions and a significantly lower cost of operation. The eDingo is the ideal choice for indoor construction jobs that require heavy or continuous operation, fast completion times and reduced overall costs. The new design is now capable of fitting through even the tightest of doorways with a narrow width of 30 inches, yet still boasts a rated operating capacity of 515 pounds, and 6.5 gpm hydraulic flow. It also boasts a hinge pin height of 81 inches, which allows for clearing into most standard dumpsters. The HyperCell Power System allows for all-day run times. https://rnt.news/8jstuw
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20 OCTOBER/NOVEMBER 2023
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The new Trojan AES battery is the positive affirmation of everything you want and need in a Motive battery. It features the best of our proven deep-cycle AGM technology and delivers robust performance in extreme temperatures and conditions, giving this VRLA battery up to three times the cycle life of standard AGM batteries. Download data sheets and more at trojanbattery.com/YesAES. Say YES to Trojan AES.
COVER STORY // Trojan Battery AES Battery The Trojan AES battery, an evolution of trusted VRLA technology, is designed to work in PSoC and to accept opportunity charging, effectively expanding run time. It can be used with lift and access equipment, golf, personal transportation and UTVs, material handling and warehouse equipment and floor care equipment. It features a proprietary carbon additive to preserve the negative active material. It also features technology that preserves the positive material. “Trojan’s AES Battery lets rental houses, floor-cleaning professionals and facilities maintenance and warehouse managers maximize productivity and slash their total cost of ownership,” said Matt Herr, senior product manager for Motive. “And, it enables OEMs and master distributors to improve and differentiate their products, boost profits and enjoy supply chain security thanks to our global manufacturing sites.” Available in 6-, 8- and -12-volt models, the battery: • Delivers up to three times the cycle life of standard AGM. It’s calidated at 1,200 cycles at 100 percent DoD • Withstands temperatures ranging from -40 degrees F to 160 degrees F • Tested to withstand long-term partial state of charging • Maintenance free • Classified as nonspillable and 99 percent recyclable • A three-year warranty • Designed to absorb vibrations and shock • Plug-and-play compatibility with chargers using AGM profiles
Vanair Air N Arc 330 Power System The Air N Arc 330 Diesel All-In-One Power System is a testament to innovation and efficiency, designed to transform the workday by providing five forms of power in a single compact unit using a single compact control panel including: air, generator, welder, battery boost and battery charge. The Air N Arc 330 Diesel All-In-One Power System features a rotary screw, producing 60 cfm at 100 psi, with the capability to surge up to 175 psi when required. This guarantees a reliable power supply even for the most demanding tasks. At its core lies a Lincoln Electric AC Brushed Generator, supplying an uninterrupted 10,000-W continuous output at 120/240V, 60 Hz, ensuring a steady and reliable energy source for a wide range of applications. Its welder component, a Lincoln Electric DC Multi-Process Arc Welder, offers unmatched flexibility. Operating in both constant current (CC) mode for stick, gouging and TIG welding (ranging from 35 to 330A), and constant voltage (CV) mode for MIG and FCAW (with voltage ranging from 14 V to 40 V), it enables precision and ease across diverse welding tasks. With a 330A capacity, it delivers a powerful 12V/24V boost, swiftly revitalizing batteries for vehicles or equipment. Additionally, the system offers a 50A charge capability, compatible with 12V, 24V and even 48V systems, ensuring versatility in battery recharging. These features embody the Air N Arc 330 Diesel All-In-One Power System's dedication to convenience and reliability. https://rnt.news/2q099i
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VMAC 5-in1 Multifunction Power System VMAC’s 5-in-1 Multifunction Power System, powered by a Honda iGX800 gas engine, offers five power sources in one powerful machine. It includes a 40-CFM rotary screw air compressor, an 8-kW generator, a 250-amp welder, a-300 amp battery booster and a 12- and 24-V charger. The 5-in-1 Multifunction is exceptionally quiet with noise reduction panels, multispeed idle controls and standby mode, emitting only 59 decibels at low idle and 73 decibels at high idle. The Multifunction has removable side panels and a lid that lifts for easy access for servicing. This multipower system is small enough to fit on the side pack of a service body and weighs only 500 pounds. https://rnt.news/oxysgw
22 OCTOBER/NOVEMBER 2023
Volvo DD25 Electric Asphalt Compactor The DD25 Electric asphalt compactor from Volvo Construction Equipment requires significantly less time and money related to maintenance because it doesn’t have an internal combustion engine. There’s no need for engine-related maintenance products like oil, filters or DEF. The DD25 Electric can operate for a typical full shift on a single charge, depending on the type of job and intensity of the work cycle. The machine comes with an integrated on-board charger that enables charging from zero to 100 percent in as little as three hours. With an optional off-board DC fast charger, this can be achieved in just over an hour. Frequency can be adjusted from 3300 vpm/55 Hz to 4000 vpm/67 Hz to cater to different applications. https://rnt.news/u34a9r
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Wacker Neuson APU3050e Battery-Powered Reversible Plate Wacker Neuson’s APU3050e is a first battery-powered reversible plate that delivers an innovative and practical solution for compaction tasks. This emission-free plate meets the needs of job sites with environmental and noise guidelines. The APU3050e is ideal for the rental market because it is extremely easy to operate. It is simply started with a push of a button and is comfortable to operate using the intuitive guide bar that allows continuous change of direction and speed by just moving the handle. The machine is designed for excellent handling and maneuverability on soil and asphalt. The low working height makes it ideal for working indoors, in trenches and other confined areas. The Battery One system, which powers the plate, can also be used on other Wacker Neuson battery-powered rammers and plates, making it very flexible for the rental center. Depending on the application, one battery charge may be sufficient for smaller applications, but having two batteries and a quick charger available is recommended for larger jobs, which is typical for a reversible plate. Battery changes are easy with no special tools necessary. The APU3050e requires minimal maintenance since the motor is mounted directly to the base plate and does not require a v-belt, reducing operating costs and spare parts expenses, another important benefit for rental center operators. https://rnt.news/k1hth
π Western Global Top Tote Western Global’s DEF Top Tote was developed to provide a commercially available universal solution for storing and dispensing diesel exhaust fluid (DEF). It has a 100-gallon capacity and attaches to four models of Western Global’s TransCube Global transportable fuel tank —20TCG, 30TCG, 40TCG and 50TCG—providing a two-in-one solution that holds both DEF and diesel at the same time. The DEF Top Tote offers a capacity of 200 gallons for the 40TCG and 50TCG to maintain the proportional relationship of approximately 10 percent of DEF per gallon of diesel. The DEF Top Tote features an RSV valve that automatically closes once disconnected, sealing the Top Tote against contamination and protecting the customer’s DEF supply. Rental centers can easily install the DEF Top Tote on the TransCube Global, providing an add-on option to match their customers’ jobsite needs. The DEF Top Tote is constructed with steel framework to stand up to tough environments and a 6-mm-thick poly tank that includes a UV additive to prevent DEF breakdown. It has two ports to feed up to two pumps simultaneously and can do so at the same time the TransCube Global fills machines with diesel fuel. Western Global offers three pumping systems for the DEF Top Tote—an AutoDEF Replenish system that monitors the level of DEF in stationary equipment and automatically refills the fluid as needed and 115-v and 12-v handheld transfer pumps that each feature a nozzle for refilling equipment that moves throughout the jobsite.
TOUGH GLOVES FOR ANY JOB
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OCTOBER/NOVEMBER 2023 23
BUSINESS MANAGEMENT // BY SARAH WEBB
Business, MANAGED
Rental software providers explain how using business management software can help streamline operations.
T
he rental industry no stranger to the labor shortage, it’s key that rental houses find ways to streamline their operations. That’s where business management software comes into play. Andy Clark, sales director, Americas, at Point of Rental Software; Joe Lewis, president of Fame Intel, parent company of Fame Rental; and Mary Crosslin, co-president and COO of Alert Rental; lay out how rental companies can best use business management software. Editor’s Note: Part 2 of the article (available online) covers how rental companies can gain buy-in from employees, the right time to implement a new software and more. RENTAL: WHAT ARE THE BENEFITS OF USING A RENTAL SOFTWARE?
Lewis: Five things happen with properly done software. The first is knowledge that enables your people to work smarter. Second is simplicity, which is lowering the barrier with an intuitive user interface experience. Third is efficiency, which influences efficiency across the entire organization and improves profitability. Fourth is policy enforcement because everybody has the rules and regulations of the company. Fifth is operational consistency; (there are) different people doing different things in different locations, but it’s making sure everybody is doing everything the same way. Clark: Very few companies today can run their business without leveraging some sort of software. We run into rental companies all the time who are using multiple applications to keep costs low such as Excel, accounting software, dispatching software, inspection software, etc. For small operations, these separate applications can handle the needs of each independent business area, but the problem lies in each application’s @ZinetroN.stock.adobe.com
24 OCTOBER/NOVEMBER 2023
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The only time people notice an air compressor is when it’s not working. That’s why Jenny has basically gone unnoticed since 1927. It’s the hazard of offering the most reliable compressors on the market, but we wouldn’t have it any other way…nor would our customers.
›› Isn’t it time a Jenny was hiding on your customer’s jobsite?
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MADE IN THE U.S.A. JennyProductsInc.com
OCTOBER/NOVEMBER 2023 25
BUSINESS MANAGEMENT // ability to know what’s happening in the other functional areas and how they impact each other. This can lead to broken processes, broken chains of communication, operational inefficiency, poor customer service and so on. For larger companies, not leveraging a rental management system is not an option. Crosslin: Your rental software can make you more profitable. It will accurately calculate rates and can automate shift rates and add meter surcharges. Your software can calculate weekend rates, seasonal rates or even variable rates by days of the week or for specific groups of clients. Your sales staff can produce quotes for next year with next year’s rates without them having to make manual adjustments. Rental software allows companies to reduce friction for their clients. Your clients want to self-serve, and your rental software can integrate to your website to allow them to do exactly that. They can reprint contracts, pay invoices, take equipment off-rent, get pricing and make real-time reservations. Your website is an integral part of your business, and your rental ERP can seamlessly integrate with it to make your clients’ experience easy and efficient. Rental software inherently produces and reports your KPIs and gives you oversight of your businesses’ processes, profitability and trends. It can show you when and how deeply prices are being discounted, share information between departments, provide job costing, tell you the utilization and ROI on your equipment and more. RENTAL: HOW CAN RENTAL SOFTWARE MAKE COMPANIES MORE EFFICIENT?
Clark: You can bring all of the separate business areas into the same ecosystem and streamline business processes. This has a huge impact on a rental company’s visibility into things like item availability and overbookings, reservations, delivery, maintenance, customer interactions, billing and more. For ultimate efficiency, rental companies should also leverage a platform that offers mobile capabilities and the ability to integrate the software with their website. Rental companies can decrease the workload on their employees and lower their overhead, which has a big impact on the bottom line while simultaneously improving customer satisfaction. Crosslin: Rental operations in every market and every part of the world are dealing with the same challenge: how to do more with less. We already touched on one way: allow clients to self-serve. If they can place or change orders without taking up staff ’s time or pay their invoice from their desk at 10 p.m., they are happier, and you have allowed your staff to focus on more immediate tasks. Consider the things that your staff spends the most time doing and see how rental software
26 OCTOBER/NOVEMBER 2023
can level up efficiencies: ■ Automatically email daily, weekly and monthly reports. ■ Send links, capture electronically and automatically attach information to the ticket. ■ Automate emails or texts to clients to follow up on late rentals or status updates. ■ Have telematics update meter readings to trigger preventive maintenance warnings and auto-create work orders. ■ Reduce loading errors and reruns by producing pick lists for warehouse staff. ■ Quickly update rates or schedule rate increases. ■ Improve your internal communication with popup notifications, dashboards, to-do lists, broadcast messages, etc. ■ Take inventory by utilizing a mobile device. Lewis: Every employee receiving real-time notifications is huge because life changes dramatically in rental companies with equipment coming and going and customers doing different things. The cost of education is inexpensive compared to the cost of ignorance. Often, field personnel salespeople don’t have the facts in front of them. If every employee is singing from exactly one sheet of music, the knowledge level goes up as does efficiency. Running multiple siloed systems results in that information being all over the place and makes everything far less efficient. Consolidating your tech stack into one version of the truth will improve efficiency overall. Finally, one of the most valuable commodities is data, so if you can collect all of that data without slowing down the day-to-day process, you’ll be hyperefficient. RENTAL: ARE THERE ANY CHALLENGES WITH ONBOARDING A NEW SOFTWARE?
Clark: When a business replaces their current platform, there’s always a pain during the transition. However, the longterm benefits
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far outweigh the short-term pains, which is why it is so is the age of employees and their adaptability to current important to choose the right software platform the first technologies. Some people are used to pen and paper and a time, rather than opting for a cheaper solution that will clipboard. Another challenge is emotional attachment to the only serve as a Band-Aid for issues in the short term. Rental old system. You want to make sure everyone is on board. BI_Rental_Mechanx150_2023.psd @ 66.7% (The BOSS MECHANX 150 is the companies should look for a software company that aligns perfect match for that the Mr. do-i, RGB/8) * not only with their goals today but also with their goals for years ahead. Companies should also find a software partner that offers an in-house team of experts with long-term experience in navigating the complexities of these types of implementations. Crosslin: The biggest learning curve is simply vocabulary. Most rental software does the same basic things: You just need to learn what the new software package calls it and how to do it. It’s helpful if you are prepared to explain why you have a particular business process. The biggest challenges to onboarding would be getting buy-in from key staff and underestimating the value of testing the converted data (a little extra testing upfront prevents a lot of stress during the go-live). Understand that training is not “one-size fits all.” Expect some people to want in-person training, others prefer to learn by self-paced videos and still others need to read the steps and reinforce the practice. Lewis: The No. 1 challenge is when people are missing data in current systems and try to get current data rationalized into one application. Another major factor in today’s world
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OCTOBER/NOVEMBER 2023 27
CONSTRUCTION // BY SARAH WEBB
COMPACTION in ACTION A look at the latest trends in compaction equipment.
Dynapac
Seismic technology automatically determines the optimal frequency of the material being compacted, resulting in fewer passes.
W
hen it comes to compaction equipment, one thing is certain: Rental companies need to be up to date on the latest technology to ensure their equipment is ready for action. What that in mind, Brandon Fredricks, product manager, Milwaukee Tool, and Eric Booth, product marketing manager, compaction, Dynapac, roll out the latest trends. ELECTRIFICATION
One significant advancement in compaction equipment is battery and motor technology, Fredricks says. “Battery technology focused on capacity, power, weight, thermal capabilities and recharge times is advancing rapidly,” Fredricks says. “These advancements are closing the gap between the power and run time of gas and corded equipment. There are many advantages, like instant power and more precise speed control.” Booth agrees.
28 OCTOBER/NOVEMBER 2023
“Alternative power is a big deal,” Booth says. “The rental market is ideal for that because of the smaller rollers.” Booth adds that emissions regulations, such as those developed by the California Air Resources Board, are a driving force behind the battery-powered trend. “In the construction industry, pretty much everything is diesel, and those traditionally have higher emissions than gasoline engines,” Booth says. “When you have an electric engine, it’s just like an electric car—it’s quieter.” Fredricks adds that frustrations and hassles with gas equipment and the need for indoor-use machines have also contributed to the uptick in electrification. “Engine issues related to gas and starting delays significantly contribute to plate compactor downtime on a jobsite,” Fredricks says. “Advancements in building construction, like tilt-up and precast construction, are driving more indoor compaction opportunities. This requires companies to install expensive ventilation systems on jobsites
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CONSTRUCTION // or add expensive aftermarket emissions scrubbers. Battery-powered equipment eliminates the need for that.” Additionally, with battery technology, users no longer need to prime, choke and pull an engine, and there are no concerns about mixing fuel or inputting bad fuel. Booth acknowledges that electric machines are more expensive upfront, but rental companies can typically find incentives to bring down the price. “We’re seeing more and more incentives for companies to use alternative power. In some places, you can get a voucher system to make it cheaper to acquire the material,” Booth says. “In places that don’t have a voucher system, they get a bid incentive, where they get a 15 percent credit on their bid.” To educate customers on the
benefits of battery power, Fredricks recommends uncovering the size and scope of their jobs through questions. “While battery-powered equipment often matches the power output of gasoline-equivalent products, some companies are hesitant to make the switch,” Fredricks says. “Combining this discussion with an understanding of the run time and uptime and how many batteries are needed before the next battery is fully charged will help determine how many batteries and chargers a user needs for a large job.” Before rental houses invest in battery-powered compaction equipment, Fredricks warns that not all battery systems are created equal. “As rental yards begin adding battery-powered equipment into their fleet, it is essential to assess the battery systems they are investing
in and not just the individual pieces of equipment,” Fredricks says. “The more products a rental yard can offer on the same battery system, the more utilization and return on investment they can expect to get.” Before buying a battery-powered plate compactor, rental yards should ask themselves: ■ Are there other products on this battery system I can rent and get more utilization out of my battery and charger investments? ■ Will there be more products on this battery system in the future that will continue to help me significantly utilize my same batteries and chargers? ■ Will this battery system be supported in the future?
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30 OCTOBER/NOVEMBER 2023
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SEISMIC TECHNOLOGY
Another trend rental companies should keep an eye out for involves seismic technology. “Compaction is all about removing air voids out of the material, whether it be dirt, mud or asphalt,” Booth says. “When it comes to rollers, you have vibration, which consists of amplitude (how high the drum goes up and down) and frequency (how fast the drum moves). Traditionally, in soil, you set a high vibrations per minute, and you set the amplitude to low.” Seismic technology, Booth says, includes a sensor inside of the cloud that works with the natural frequency of the material that the operator is compacting. “So, if you’re compacting on dirt, there’s a different natural frequency than what it would be for stones,” Booth says. “Each substrate has its own natural frequency to it, and when you have somebody who’s rolling a large space, they keep hitting it hard until they think they’re done. With seismic technology, instead of just hitting any type of soil with the same frequency, it’s reading what the frequency is needed for that specific soil type.” In turn, seismic technology can help the operator reduce the number of passes, saving on time, money and fuel. “Long term, there’s less fuel consumption, and the machine has a lower operating cost because there’s less wear and tear on it,” Booth says.
SIMPLE ROLLERS Compaction tools that are less flashy and less expensive have gained traction in the industry as well, Booth says. “People that are coming in and renting these just want a traditional roller that’s still high quality but at a lower price point,” Booth says. For end users who are looking for something basic, Booth notes that this is just one more option that rental companies can store in their fleets.
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OCTOBER/NOVEMBER 2023 31
GENERAL TOOL // Battery power allows concrete cutting equipment to be used in a variety of applications and can help simplify the rental procedure in the process.
Hilti
Manufacturers discuss the most recent trends related to concrete cutting equipment.
A
s Brian Hendrickson, trade manager for rental and retail, Hilti, reflects on recent trends in the concrete cutting equipment industry, battery technology stands out to him the most. After all, battery technology is associated with more advancements in concrete cutting than anything else, as the ability to conduct applications—which previously required gasoline-powered equipment—with batteries is “a huge change in the industry,” according to Hendrickson. Due to battery-powered concrete cutting equipment, rental store owners and end users alike have simplified the rental process overall. For instance, Hendrickson believes that battery concrete saws’ check-in/check-out processes are very straightforward. Rental store owners simply need to place a battery on each of their saws and pull the trigger. If the saw starts, it’s fully ready for the next rental, as owners don’t have to maintain any filters, spark plugs or starter ropes. “(Some) batteries also have the ability to self-diagnose, so they’re always ready for the next rental,” Hendrickson says. “End users never have to worry about the correct gas and oil
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mixture or the risk of flooding.” Additionally, by using certain batteries for their concrete saws, end users won’t have to be concerned about temperature changes because they never influence the saws’ starting capabilities. Noise decreases considerably too, while harmful emissions are never released, enabling end users to utilize them in tight, enclosed spaces. FUTURE BATTERY-POWERED OFFERINGS
As a result of their various positives, Mark Michaels, senior director of product management, Husqvarna Construction North America, believes more concrete cutting equipment will be powered by batteries in the near future. In fact, due to continuous technological advancements, which are improving run times and functionalities, battery-powered products that are currently considered “niche” will become mainstream in the coming years. The primary reasons? According to Michaels, batteries can be used for a variety of applications within several different types of work environments. Not to mention, they’ll
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Husqvarna Construction North America
also continue to perform if users’ jobsites encounter electrical issues, such as generators that aren’t operating properly. “Products powered by batteries will remain stable, leading to reduced maintenance costs for rental stores,” Michaels says. “And, because they are easier to start, end users will experience consistent performance.” As an example of battery-powered equipment expansions, John Allen, product manager, Stihl, stresses that the manufacturer will be releasing more battery-powered cut-off machine offerings next year. In addition, it will unveil larger units with more power, continued fuel injection technology, wheel design advancements and smart connector capabilities. “Through innovative solutions, operators can easily view transparent data about their tool’s run time, usage, maintenance schedule, last known location and more,” Allen says. “This technology makes it easier for shop owners to manage and track their tools as they are being loaned out. At the same time, we’ll continue to engineer with end users’ needs in mind, too.” Meanwhile, some manufacturers like Edco have added telematics to their equipment, according to Ed Chrisinger, Southeast regional sales manager, Edco. Consequently, rental stores can utilize GPS to track it, which is especially critical if it’s on a jobsite they need to locate prior to pick up. And, of equal importance, the saw’s telematics enable rental stores to acquire accurate operating hours of usage, thereby ensuring there aren’t any disputes about how long it was operated for. Moreover, rental stores can use telematics to create a maintenance service schedule, based on each saw’s hours of usage. As a result, the saws
Some manufacturers predict that battery-powered saws will become more mainstream and less niche in coming years.
will always be serviced on proper schedules, ensuring that major downtime and lost rental opportunities are prevented. “On each saw, the manufacturer uses QRC codes, which show end users how to correctly operate their equipment, as they can watch a training video upon scanning a QRC code on their phone,” Chrisinger explains. “The video discusses how they can operate their saw, install its diamond blade and properly cut. By acquiring step-cutting techniques, end users won’t drop their saw’s blade all the way down and cut too much too fast and can avoid equipment damage.” Aside from benefiting end users, QRC codes will help rental stores too, as they’ll receive access to part breakdowns and operation manuals concerning their particular equipment. Therefore, if a rental store’s mechanics have to order a part immediately, they can access part breakdowns by scanning the QRC code on their phone prior to finding whichever part they need and ordering it, resulting in time savings. CONTINUOUS EDUCATION
To educate customers, particularly DIY users, on the ways in which they can use their concrete cutting equipment, rental centers should consider the following two methods, according to Michaels. First, they should offer their employees continuous education on manufacturers’ products. Furthermore, questions are
essential, as rental center employees should be focused on enhancing their customers’ safety and efficiency, particularly by simplifying their equipment’s usability. To do so, they must ensure their customers will fit their preferred applications with whichever machines and diamond tools are the most appropriate—each of which can be verified through proper questioning. “Rental center employees should ask customers enough questions to determine the type of material that needs to be cut, the size of the job and the relative experience of the operator, whether they’re a DIY user or an expert,” Michaels says. Chrisinger agrees, adding that rental center employees should ask their customers the following questions: ■ How deep do you need to cut? ■ What are you cutting through? ■ What kind of power do you need for this job? ■ How long of a cut do you need to make? “By receiving answers to these questions, rental stores will provide their customers the saws and diamond blades they need for their specific jobs, leading to successful rental experiences, time after time,” Chrisinger says.
Chris Lewis Freelance Contributor
OCTOBER/NOVEMBER 2023 33
RENTAL SNAPSHOT //
DAN MORRIS
GM, Kennebec Equipment Rental, Kittery, Maine Rental: How did you get your start in the rental industry? Morris: In September 2000, I started my career in the rental industry at our Auburn branch loading/unloading, cleaning equipment, doing minor repairs, check-ins and doing a crash course in all the equipment that we have to offer. I wasn’t planning on it being a career at that point. In fall 2006, I was offered a branch manager position at our Woolwich location, and in February 2013, I was asked to be the general manager of our six locations.
Rental: Can you give us some insight on your company? Morris: Kennebec Equipment Rental was founded in 1964 by Raymond Wilson. The home office is located in Fairfield, Maine, and the three branches were subsequently opened: Bangor in 1970, Auburn in 1973 and Portland in 1977. They were strategically placed near the mills of the booming papermaking industry. At the retirement of the senior Wilson, his son, David, took over, then opened branches in Kittery in 1981 and Woolwich in 1987, which were near nuclear power plants and shipbuilding operations. Over the years, the mills are all but gone, along with the nuclear power plants, so we’ve shifted our focus toward the small and midsize contractors and the DIY crowd. We are still a family-run business, serving contractors, the industry and homeowners in Maine.
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Dan Morris, general manager, Kennebec Equipment Rental, Kittery, Maine. Sandy Haley Photography
Rental: What have been some of the challenges and successes you’ve had?
bringing down the average age of our fleet and increasing our footprint online and on social media were important goals.
Morris: Some of the challenges have been the generational differences in work ethic between Baby Boomers and Gen Z. Not that one is better than the other, but simply the differences in the approach to learning, adapting to technology and embracing change, without losing the quality of service. I also struggle with holding both customers and employees accountable. Some of my successes in the industry have been in the promotions I’ve received, not by asking for them, but being recognized for the work I put in. Helping usher in some of the changes I mentioned above by adding equipment lines back into our fleet,
Rental: What's the best piece of advice you've received? Morris: It’s amazing the nuggets you pick up at industry networking events. It’s comforting to know we aren’t alone. I was told it’s OK to fire a customer. The adage of “the customer is always right” isn’t true. If they don’t care to follow policies, treat our equipment and employees with respect, then it’s fine to let them go elsewhere.
Alexis Sheprak Freelance Writer
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OCTOBER/NOVEMBER 2023 35
EYE ON RENTAL // BY DICK DETMER
How to PREPARE YOUR RENTAL COMPANY for 2024
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@narawit.stock.adobe.com
he topic of preparing your business for 2024 is timely because of economic uncertainties, and the late fall and winter seasons are excellent for researching more efficient methods. I am stressing the importance of becoming more efficient with your time, energy, financial and other resources—and cutting waste. Many equipment rental business owners are working far too hard for the relatively meager amount left over after their expenses. Of course, cash flow challenges are a major concern. So, avoiding expenses is a natural reaction. It is very important to use this time to do serious, in-depth efficiency research. Even if you are currently lacking funds or other resources to put toward the implementation of many of the findings of your research, you will have found what to invest in just as soon as you are able to do so. Here are other thoughts on what can be done to prepare for a prosperous 2024: “Mine” the extraordinarily valuable information from your financials and your computer system. It can help to reduce costly purchasing and other errors, maximize return on investment, maintain proper stocking levels, increase customer satisfaction, reduce waste and more. Used properly, this information can really be a game-changer, but be sure to get proper guidance and try to not have this be a do-it-yourself exercise. Have your rental rates analyzed. It takes time to do this properly, and you will avoid the costly mistake of making an across-the-board change when the busy season kicks into high gear. Rental companies that do acrossthe-board rate changes run the risk of being too high on some items and far too low on others, so I discourage this approach. A “too high” rate can cause the frequency of rent
36 OCTOBER/NOVEMBER 2023
to drop to a level that negates the planned revenue increase from increasing the rate. A “too low” rental rate can cause a significant loss of the potential to bring in additional revenue. Explore more efficient marketing. Instead of a hitor-miss approach, dig deep into various other possibilities (including using your computer-captured data). Become even more efficient with your financial resources. What investments should be considered in 2024? What portions of your current operation could be downsized or eliminated? Are there better opportunities to use your financial, labor and other resources? Be confident that one has enough liquid assets (and borrowing capacity) to weather the challenges (and to take advantage of the investment opportunities). When conducting research, be careful not to blindly copy the strategies of other rental company owners. Get your staff more involved in the initial process of preparing for 2024. Often, after a particularly hectic season, there is a lull that can lead to boredom. Let them know that you value their input in this efficiency quest and how it helps them to experience fewer recurring hassles, etc. Research and then make the determination of which objectives and strategies you will be incorporating either now or when you can fund them. The rental companies that use their time to research and develop strategic efficiency management practices will emerge stronger and more apt to capitalize on upcoming lucrative opportunities in 2024.
Dick Detmer is a nationally recognized consultant, lecturer and writer with 40+ years of experience in the equipment rental industry. In 2018, he celebrated the 30th anniversary of his business, Detmer Consulting Inc., and his column in Rental. Dick can be contacted at dick@detmerconsulting.com, (309) 781-3451 or by visiting his website www.detmerconsulting.com.
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