Instruction staff Poise Mera 2023
2018
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, Phnom P Thoun Neth
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Instruction staff Workflows Poise Mera 2023
Flowers from Holland
Teamwork = workflow
Good work flow is really important
work flow updated and understand what is on
Keep
Learn names of flowers
clean
Keep space
Keep space clean
clean
Keep space
Presentation in shop:
•Good size of vase for products
•Clean tables
•Colour blocking
•All flowers in vases
•Only at market place idea: black buckets
•Check quality: check
• no old or dried flowers in presentation
!ត#វ%នទំហំថូល-
ស%-តេ0េល1តុ
3រ បិទ ពណ៌
:; <ំង អស់ េ0 កABង ថូ
%ន ែត េ0កABង ទីផFរប៉ុេ%&ះ េ(ប) ៖ ធុង េHI
គុណKព:;
LIន :; Mស់ ឬ សOPត កABង កែនQងRំង:;
Plants
Plants
Not so nice
Attractive presentation!
Very nice
Ok
Looks old / dry: not attractive
Looks old / damaged
Looks old / damaged
Cleaning flowers instruction
(!រែណ%ំអំពី!រស+,ត./ )
§Flowers need to be cleaned with care.
§Look for individual flower care instruction in excel sheet or table.
(:; !ត#វ3រ ស%-ត េSយ 3រ ែថ <ំ េUយVន!តឹម!ត#វ)
(រកេម1ល3រែណYំពី3រែថ<ំ:;ឯកត[បុគ\លេ0កABងសនQឹក excel ឬ table។)
Step 1: Preparation
• Keep table and working space clean and dry
• Clean vases or containers inside and outside with soap and dry them
• Use the right concentration of flower food Prof
• Fill vases with water with the solution of Chrysal professional 2. (AយទឹកBមួយ
PQ Chrysal professional 2 េ;ក=>ងធុងេHយTន?តឹម?តUវ)
• Use only glass vases for in the shop ( េ?ប.ែត ថូកWXក់Y* ស?7ប់Nង)
• Check the list for the water level for each product: (check list ក?មិតទឹកស?7ប់ផលិតផលនីមួយៗ៖)
• There is a difference for stock or shop flowers (ស?7ប់PQនីមួយ 7នលក^ណ: ខុសៗ`= និង7នក?មិតទឹកខុសៗ`= )
• 2-3 cm or 10 cm or 20 cm •( ខ*ះ 2-3 cm or 10 cm or 20 cm ៃនធុង)
( រក#តុ និង កែន*ងេធ-./រ ឲ1 23ត និង ស56ត)
(ស73ត ថូ ឬ ធុង េ; <ងក=>ង និង <ងេ?@ AងBមួយ 2ប៊ូ េHយ23ត និង រក#ទុកេHយ ស56ត)
2– water {េ?ប. ចំណីHNររបស់PQ (Prof 2– ?បេភទទឹក) េHយTន?តឹម?តUវ}
នឹងចំំំំំំណីHNរ
Step 1: Preparation
• Pay attention to the quality of the stem; check for sturdiness, colour and the absence of damage(
• Remove wilted or damaged flowers and flowers with Botrytis
• Do not spray water on buds and flowers as this increases the chance of fungal growth (Botrytis)
Extra care:
• Give flowers that arrive wilted a re-hydrate boost with the use of Quick Dip. This is specially for Hydrangea, Syringa, Viburnum, Roses and other flowers with a wooden stem
យកចិតcទុកdក់ចំេeះគុណgពៃនសេដ.ម របស់PQនិង ពិនិត1េម.ល gពរjង7ំពណ៌PQ និង ដកPQ ែដលខូច <តេចញ )
(យកេចញ ?សmប់PQ ែដលរលួយ?ជះ ឬ ក៏ PQែដលខូច នឹង PQដុះផpិត)
(កុំTញ់ទឹកេល.PQ និង ?សmប់PQ ែដលHចបេងQ.តឱ/សៃន/រលូតAស់ /រដុះផpិត នឹង ?សmប់រលួយ) •
*រ ែថ.ំ បែន1ម)
(
េ;េពល ែដលPQ មកដល់g*មៗ េយ.ង ?តUវ/រ /ត់េជ.ង dក់ពិេសសស?7ប់ Hydrangea, Syringa, Viburnum, Roses …. និង PQដៃទេទrតែដល7នលក^ណ: េដ.ម B េឈ.
(
Clean vases and use flower food (Chrysal)
53
Check always the quality
54
Step 2: Cutting("រ"ត់េជ(ងៃន,- )
§ Cut at least 2 cm off the stem; 5-10 cm is better.
§ Cut the stems with a sharp knife or secateurs at an angel to prevent damaging and flattening of the stem.
§ Clean dirty wooden stick and desinfect it
§ (3ត់ ^៉ងតិច ២ ស.ម េចញ ពី េដ1ម ៥-១០ ស.ម. !បេស1រgង។)
§ ( *ត់ េដ)ម67 េ8យ *ំបិត មុត ឬ កៃ(ន> មុត េដ)ម?ី *រAរ *រ ខូច Eត ៃនេដ)ម67 )
• ស%-ត េឈ1ែដលSក់VQកេiIះ:;
Use clean knife or scissor: desinfect regularly
ស"#ត
នឹង+ំបិតេ0យ2នេទ4ង5ត់ 62
កៃ'ន
Step 3: Put in vases or containers
§ Put the flowers in the vases which will go into the shop
§ Take the right proportion between vase and length of stems
§ Proportions: around 40 % vase + 60 % flower depends in length of flowers, how heavy they are
40 % vase + 60 % :;
រេប$ប%រ&ក់ថូ នឹងធុង
រេបkបSក់:;េ0កABងថូ ែដល Sក់Rំងេ0កAងlង
េ!ជ1សេរnសស%%!ត!តឹម!ត#វរoង ថូ និង!បែវងៃនេដ1ម
ស%%!ត
!បែហល
U!ស័យេល1!បែវងៃន:; , ទំងន់ ធOន់)
:
Step 4: foam for arrangements: water + chrysal
§ Clean the water container regularly, like you do also with the vases and buckets. Bacteria will polute the water and finally it goes into the foam
§ Use to wet the foam, water and flower food in the good concentration.
§ Never press the foam under water but let it absorb the water by itself កុំយកៃដសង;ត់
ស%-តធុងទឹក!RំេrAរ ឲG Hន េទJង.ត់ ដូច អMក ក៏ េធP) Qមួយ ថូ និង ធុង ែដរ ពីេ!sះ Vក់េតរn Uច%ន េ0 កABង ទឹក េហ1យ េ0 o ចូល េt កABង េrAរទឹក
ែដល%ន ទឹកuយgមួយចំណីរបស់:; េUយVន!តឺម!ត#វ រួចg េ!សច េដ1មxីេUយ:;%នគុណKពល-
េ!ប1េrAរេស1ម
េrAរែដល!Rំេ0កABងទឺក ទុកេUយo!ស#បទឹកេSយ ខQPនឯង
Step 5: Place flowers in the shop or cold store
កែន0ងស23ប់5ក់,-
Cold room
§ Bring flowers to the shop and make a nice presentation
§ Or ( ឬ)
§ Bring flowers in stock and put them in the right group:(
– Roses
–
–
Bulb flowers (Tulip, Hyacinth, Allium ….)
Bulb Flowers: cold store
§ 2-3 degrees or 7-8 degrees
– Exclusive flowers ( Anthruium , protea, Bouvardia ,lisianthus, bird of paradies ….)
–
Filler flowers ( Tanacytum, Gypso, limonium)
– Greenery
–
Cymbidium / orchids
– Shrubs ( Hydrangea , Syringa, cheery blossom Prunus, Forsytia)
ឬ េ7ក89ង
(យកPQមកdក់tំងក=>ងNង េHយTន23ត)
យកPQមកែដលេ;ក=>ងសc>ក េហ.យdក់tម?បេភទ នឹង?កម ៃនPQ ែដល ?តឹម?តUវ ដូចB កុAប dក់tម កុAប
Cashiers, shop managers, florists and counting
always the right amount and register the flowers in cooperation with the florist
§ Improve sales: បេង01ន %រ លក់ – Advice customers: អតិថិជន!បឹកFេ^បល់៖ § ideas about styles of arrangements គំនិត អំពី រចUប័ទW ៃន *រ េរJបចំ § assortment of flowers 3រែបងែចក :; § Treatment of flowers 3រែថ<ំ:; – Show possibilities ប{|ញ លទ}Kព ែដលUចេធ~1េtVន – Be always friendly !ត#វ េចះ ប់Uន gនិចÄ – Your the professional អAកឯកេទសរបស់អAក –
Invoice ែតងែតgចំនួន!តឹម!ត#វនិងចុះេiIះ:;កABងកិចÄសហ!បតិបត[ិ3រgមួយអAក :;
Invoice
Cashiers, shop managers, florists and counting
§ Keep all clean and WOW fact ស45ត78ប9ំ
Customers need to be impressed by the store
When people come in the need to say: WOW េពលមនុសEមក8តFវ%រនិHយ: WOW
នឹងេម1ល េ<យេឃ1ញ@5ត ពិត8Cកដ –
អតិថិជន!ត#វ%ន3រMប់UរមIណ៍ពីlង
–
Keep space clean and organised
Cashiers, shop managers, florists and counting
Cashiers, shop managers, florists and counting
§ %ត់ បនIយ%កសំណល់ឬ%រខូចNតO0
§ Pល់%រPប់ចំនួនេ<យ7ក់Rក់នឹងពិត8Cកដ - មិនដូេចSះេទ មិន4នទិដVWពទូេXល5ែដលលក់
§ O0ខូច7មធ^ម 10% េហ1យ8តFវ%រ
§ ត8មFវេ<យ4ន%រទទួលខុស8តFវពីេយ1ងcំងអស់eSែដលេZកS[ង
ឬេZកS[ងស\[កេទ។
េ<យ4ន%រ`aក់ចុះ 5%
POISE
Check quality
Learn all the names of
flowers
Assortiment sheets
Top 75 cut flowers
Top 75 snijbloemen
Assortiment snijbloemen / Assortment cut flowers 101
Flower + plant information
Access to online product encyclopedie with this link: https://ifp.infoflowersplants.info/login
Email: malen.nhang@poisemera.com
Password: Floweracademy23!
Identification of flowers and plants with app on phone: download app in app stores: Plantnet
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Care tips flowers for consumers?
សូម គនQឹះែថ<ំ:; ស!%ប់ អតិថិជន
Care tips flowers for consumers?
សូម គនQឹះែថ<ំ:; ស!%ប់ អតិថិជន
MERA សងYឹម[អតិថិជនសប]យចិត^នឹងេស_កមW *រេរJបចំ67របស់េយ)ងខ`aំ §េយ.ងេធ-./រេរrបចំTច់PQBមួយនឹង/រែថmំល3បំផុត នឹងគុណgពល3បំផុត
េដ.មvីរwកxយBមួយPQរបស់អ=ក , ដxបz{?តUវ/រ/រែថmំបនcិចបនc6ច : េយ.ងផcល់ឱ1អ=កនូវHNរPQ ែដល 7នេ;ក=>ងTច់ , {ជួយអ=កេHយPQេ;TនយូរBមួយអ=ក ។ §េយ.ង ផcល់ េ}បល់ បែន~ម ដល់ អ=ក 1. ែតងែត េ?ប. ថូ 23ត និង ទឹក ?តBក់ ?សស់ 2. និងHNរPQេ;ក=>ងទឹក : អនុវតctម/រែណ ំមួយខ=ងៃនកWXប់mក់ទងនឹងបរÄ7ណទឹក 3. /ត់ }៉ងតិច ២ ស.ម េចញ ពី េដ.ម ៥-១០ ស.ម. ?បេស.រBង។ 4. /ត់ េដ.មPQ េdយ /ំបិត មុត ឬ កៃ?នÜ មុត េដ.មvី /រeរ /រ ខូច <ត ៃនេដ.មPQ 5, សូម ?បង ?បយ័ត= េ; កែន*ង ែដល អ=ក dក់ PQ ឬ Tច់PQ របស់ អ=ក ៖ PQ មិន ចូល ចិតc gពស56ត ពន*ឺ ?ពះ Hទិត1 េdយPâល់ និង gពបិទជិត ឬ ហប់ នឹង ែផpង កំេä និង ឧសå័ន Nçសែដលេចញពី ែផ* េឈ. ែដលរលួយ 6, បែន~មទឹកែដលAយBមួយY=ំPQ រួចBេ?សច េ;េពលែដល ទឺកេ;ក=>ងថូPQ ថយចុះ?បែហល1/3 ៃនកំពស៉ ថូ
POISE
§
Care tips Phalaenopsis?
Care tips Phalaenopsis?
"រែថ;ំ អរ>គីេដ Poise Mera សងéឹម Y អ=ក នឹង េពញចិតc នឹង អរគីេដរបស់ពួកេយ.ង §រុក^Bតិេនះ ?តUវ/រ /រ ែថ mំ មួយ ចំនួន េដ.មvី លូតAស់េHយTនយូរែដល Hច េធ-. េè Tន។ េនះ B េ}បល់ របស់ េយ.ង §អរêគីេដ ចូលចិតc ទីកែន*ង ែដល7ន ពន*ឺ ?គប់?`ន់ ប៉ុែនc ?តUវេជrស{ង កែន*ង ែដល?តUវពន*ឺៃថ5 Pâល់ §េ?2ចទឹកេ;ក=>ង គល់ ៃនរុក^Bតិ ពិេ?eះ{ផcល់2រëតុ ចិWXឹមmំងមូលរបស់រុក^Bតិ ឬ េដ.មvី េHយល3 Bង េនះ Hចពន*ិច គល់PQ ក=>ង ធុងទឹក មួយ ទី េដ.មvី ឲ1 រុក^ Bតិ Hច បងíUរទឹក }៉ង ហåត់ចត់ ប ប់ ពី ពន*ិចទឹករួច - េនះ នឹង អនុìîត ឲ1 ទឹក ហួស ?ប7ណ រត់ េចញ ប âប់ មក អរêគីេដ Hច េ; Tន }៉ង ïយ ?ស6ល ៥-៧ ៃថ5 េdយ `åន ទឹក §ចិWXឹមរុក^Bតិ ២ដង ក=>ង១ែខ ពិេសសHNរអូគីតក=>ងទឹក ។ 7ន ក=>ង poise mera. §phaleanopsis Hច ដុះ ឬស េចញ ពី គស់របស់{ ទុក ឫស mំងេនះ
§ចង់េHយ7នPQថåីដុះេ;ក=>ងរុក^Bតិរបស់អ=កមcងេទrតែដរឬេទ ? េ?/យ /ត់ េដ.ម ១០-១៥ ស.ម, dក់រុក^Bតិ េ; កែន*ង ?តBក់ បនcិច ។ '7៉សុីន?តBក់' នឹងេល.កទឹកចិតc/របេងQ.តថåីែមក ប âប់ ពី ?បែហល ២ ែខ Hចយករុក^Bតិ ?តលប់ េè កែន*ង òស់ វញ ប âប់ ពី ផcល់ទឹកបនcិចដល់រុក^Bតិ។ ប âប់ពីរយៈេពល?បែហល២ែខ េពលdTន?តលប់មកកែន*ងòស់វញ េយ.ង Hច ?តឡប់ េè េ?2ច ទឹក ធមåt វញ ។ រុក^Bតិ េនះ Hច េចញ PQ មcង េទrត ប âប់ ពី 6 ែខ ។
េដ.មvីេHយ7នអត~gពក=>ង/រលូតAស់
Think before you do Get the right workflow as an automatism
Reduce waste and improve sales
Like what you are doing