Sustainability Report

SUSTAINABILITY REPORT

“I am proud to present the first Fimap’s Sustainability Report, which we have voluntarily decided to draw up and publish to provide a picture of the progress we have made throughout our history. A picture of where our vision has taken us that, at the same time, makes our commitments for the future more transparent.

The successes we have achieved become, in the hands of our customers, tools to improve the quality and health of spaces in which we live. They are the result of a strategy that involves employees and suppliers, dedicated to a resource stewardship which puts the needs of a sustainable future at the centre.

The innovations we have implemented are part of a growth model that enhances the life of the product and involves partners and customers in the attainment of increasingly effective sustainability goals.

As a company, we have been awarded with the Silver 2022 rating by EcoVadis, which recognises our environmental, social and ethical efforts. Through constant dialogue with our suppliers, we are gradually increasing the use of recycled materials in our production.

Over the years we have improved technologies to make the use of water and detergent more efficient, preventing waste. Today we are working on devices to eliminate the use of chemical solutions and the resulting negative impact on the environment.

All the solutions developed to date combine to fulfil a virtuous working method. The criteria with which the product is built ensure that its life is long, its use monitored and efficient, and that it can be reconditioned and reused, respecting a circular economy model.

Our life cycle enhancement strategy led to the achievement of the CFP - Product Carbon Footprint certification through Systematic Approach, the first case in the world for a range of scrubber dryers. It certifies the method we use to calculate the CO2e produced by the scrubber, an essential starting point for determining practices to reduce and offset it.

In the same mindset, we started the greenhouse gas (GHG) inventory quantification project with the goal of achieving the CFO - Carbon Footprint of Organisation certification and declare our commitment to reduce our emissions.

LETTER TO STAKEHOLDERS FROM THE CHIEF EXECUTIVE OFFICER

Massimiliano Ruffo CEO Fimap S.p.A.

With the opening of the new logistics centre, a strengthening of the value chain is realised through the improvement of logistics processes and the opportunity for the distribution network to reduce or even eliminate its own stock, being able to rely on 24hour order processing. With a new shipment organisation, it will also be possible to optimise transport.

In addition, the same facility allowed us to invest in an extensive photovoltaic system and source part of our energy needs from renewable sources.

All the new products are electrically powered, including the larger ones, and we have also extended the availability of lithium power for the models already in the range. The ultimate goal is to definitively end the production of machines with internal combustion engines.

Given the many projects on which we are engaged to improve environmental performance, it is our intention to establish a sustainability committee dedicated to setting goals and how to achieve them.

We have accomplished so many important milestones, and these are what inspire us to continue to improve, to aim for greater and greater heights.

The greatest satisfaction is to see that the benefits reach all our customers and partners, that the results can be shared, and that together we can build a future in which growth and sustainability go hand in hand.”

Fimap has always been committed to creating its own products with respect for people and the environment, studying technologies that make the machines high-performance and reliable, so they can do their job well for as long as possible.

After adopting various energy-efficiency policies and directing our production towards machines with increasingly limited impact, the most logical consequence was to begin talking, seriously and honestly, about what we’ve done, transparently providing the information needed to appreciate Fimap’s impact and how it is addressed – in line with the approach that we have always had.

We have therefore decided to increase our commitment once more, so that every action can be consulted and is accessible

to anyone. Drawing up our first Sustainability Report, a voluntary activity that Fimap has chosen to undertake, represents a commitment that we have made to our stakeholders.

A fundamental stage of this journey was the Materiality Analysis, which has the main goal of correlating the company’s priorities with those of its stakeholders: as stated in the GRI standards, discussion is required with all who may be affected by the actions and policies adopted.

For Fimap, this aspect represented an important occasion for exchange with its stakeholders: we were able to consider perceptions and perspectives from outside, broadening our outlook and incorporating the new input from external parties into our policies.

METHODOLOGICAL NOTE

Fimap’s commitment to taking responsibility for and addressing its own impact is not a recent development, but one that has taken place over years, resulting in great awareness of the actions to take to tackle the changes occurring at a global level.

The materiality analysis also allowed us to compile a list of Fimap’s material topics, which constitute the foundation for drawing up this Report in accordance with GRI 3 of 2021. Management approved the topics on 6 February 2023.

This Sustainability Report has been drawn up in accordance with the “GRI Sustainability Reporting Standards”, published by the Global Reporting Initiative (GRI) in 2021, and it refers to the year 2022 (from 1 January to 31 December), in the same way as the Annual Financial Report.

The Sustainability Report has been drawn up for the first year, and annual publication is envisaged, in keeping with the Annual Financial Report.

The scope of this Report is limited to the information concerning the registered office of Fimap S.p.A. - Via Invalidi del Lavoro 1, Zevio (VR), Italy and the adjacent Logistics Centre site in Via Maestri del Lavoro 22, Zevio (VR), Italy, also owned by Fimap S.p.A. It therefore reflects the information provided in the Statutory Financial Statements provided by the Company independently as at 31 December 2022. The figures for the other companies belonging to the Tax Group that are included in the Consolidated Financial Statements are instead not taken into consideration, so that the latter are not considered.

For further information on the contents of this Sustainability Report, including the sustainability policies and strategies that Fimap S.p.A. has implemented, please contact the Key Account Office: kam@fimap.com

THE FIGURES

175 employees

53.6 M annual revenues

80 countries served 1460 tonnes of product

INTRODUCING OURSELVES

WHO WE ARE

Fimap is an Italian company, with registered office in Santa Maria di Zevio, Verona, that designs and produces professional floor cleaning machines in Italy and exports to 80 countries worldwide. They are scrubbing machines, sweeper-scrubber machines, sweeping machines, vacuum cleaners, wet & dry vacuum cleaners, spray-extraction cleaners and single disc machines, developed to satisfy every type of cleaning need and equipped with advanced solutions that enable high standards of hygiene to be achieved efficiently.

7 sectors where we operate

1 + 1 production site + logistics unit

34 years of history

The story of the company is told through revolutionary intuitions that have given rise to machines and technologies that have helped to open new market segments, promote an advanced cleaning system and reduce environmental impact and the cost per square metre cleaned.

> 1988 – Fimap is born

In 1993, Massimiliano Ruffo, the current CEO, took up management of the company and immediately launched a strategy focusing on research into alternative solutions to cleaning needs, fuelled by an enterprising spirit and desire to innovate.

> 2002 – Rationalization of the range

Market segmentation was introduced to the cleaning sector for the first time, creating specific product lines for areas of application. This clear inclination to listen to needs was immediately apparent, as well as the ability to interpret them and the desire to stand out through a targeted offering rather than a generic one.

> 2004 – The modular Enjoy system

Experimentation with a modular design system for scrubbing machines took place. It was intended to simplify activity connected with use for the end user and to achieve low costs of ownership and great productivity with excellent value for money as well.

> 2006 – The new headquarters and Italian Customized Cleaning globally

The new 23,000 sq.m. site was inaugurated, marking strong growth that took Fimap beyond national borders in the space of a few years, to the extent that 70% of its production was allocated to export. Rapidly winning over foreign markets drove a desire to stress the value of a product designed and made in Italy. This was summed up in the new Italian Customized Cleaning slogan.

AFFORDABLE CLEANINGSUSTAINABLE CLEANING PROJECT

> 2006 – Arrival of the Genie of small spaces

Genie is the smallest professional scrubbing machine, designed to replace manual systems, mop and bucket, and mechanize cleaning of spaces under 1000 sq.m. With Genie, Fimap effectively created a new market segment.

> 2009 – The Professional Line and Easy Line are born Fimap reorganized the range into two separate main lines with the dual aim of simplifying the offering for customers and optimizing production processes.

> 2010 – Fimap Affordable Cleaning

At this point, the market wanted products able to offer a balance of affordability and performance. Fimap was already prepared, with a line of scrubbing machines that could clean 1 sq.m. for 1 euro cent. This was possible thanks to new technologies developed to eliminate waste and optimize the use of resources. These solutions were one component of the first real environmental strategy, the Sustainable Cleaning Project, which encompassed all innovations directed towards more sustainable cleaning.

> 2011 – Fimap Academy

Awareness arose that the path of innovation could not concentrate on the machines alone, but that personnel skills had to develop as well. The Fimap Academy opened, a space for training every professional involved in the industry through specific programmes, from operators and site supervisors to business owners and commercial figures.

> 2012 – The first micro-ride-on scrubbing machine is born Fimap launched Mxr, the micro rider, a compact ride-on scrubbing machine that operates in the same spaces where walk-behind models are normally employed. Once more, this enabled a reduction in the cost per sq.m. cleaned. Its particular design earned it the “red dot award: product design 2013”.

> 2013 – Fimap reinvents the sweeping machine

The first hybrid-power model is unveiled, the FSR Hybrid sweeping machine. It’s a small ride-on, where the autonomy of the petrol engine meets the clean energy of battery power, for a total autonomy of up to 7 hours.

> 2014 – The FLOBOT project

The European Union financed a project to create an autonomous scrubbing machine. The project was entrusted to a pool of specialists involving universities, users and software developers, where Fimap represented the machine’s designer and manufacturer. It ended with the product presentation in 2017.

> 2015 – The lithium age

Fimap defied the natural laws of scrubbing machine through the introduction of lithium power supply. Rapid partial charging enabled a switch from single daily operation to constant machine availability. The first lithium-powered models were the smaller ones, perfect for capitalizing on brief operations carried out several times a day. Year by year, the technology was also extended to the larger models.

> 2016 – Orbital Technology

Fimap introduced orbital technology to single disc machines and scrubbing machines, enhancing the cleaning action and manoeuvrability, making them extremely versatile in terms of application and reducing water and energy consumption.

> 2018 – FFM - Fimap Fleet Management

Fimap proposed a telemetry system that collects data from machines in use and converts it into invaluable information that can be consulted in real time using an app. FFM provides customers with a complete overview of a machine at work, helping to coordinate use, control consumption, optimize times and reduce costs.

> 2019 – The first ISO 14067:2018 certified scrubbing machine range in the world

Over the years, Fimap has equipped its scrubbing machines with innovations that have led to increasingly scientific efficiency control. Its effective value in reducing the impact of climate change was finally recognized through international certification.

SANITIZERDISINFECTOR TECHNOLOGY

> 2020 – Sanitizer and Disinfector Technology

While the world slowed owing to the Covid-19 pandemic, Fimap once again proved itself responsive and prepared: in record time, it developed and released a line of surface sanitization machines that allow rapid and effective operation.

> 2021 – Orbitizer

Orbital technology was exploited to produce the smallest professional machine for bringing effective mechanical cleaning to previously inaccessible spaces. It’s a revolution in vehicle cleaning.

> 2022 - Fimap launches offsetting with Treebu

The first 30 trees of Fimap Forest were planted in collaboration with the young local company Treebu. The goal is to offset CO2 generated, creating a green breathing space in the province of Verona.

> 2022 – The new logistics centre

A large digitalized logistics centre came into operation next to the main site, enabling optimization of the warehouse processes connected with production and distribution. It will help Fimap’s network of partners to boost sales and after-sales activity with a responsive service that can operate in advance and is ready to act rapidly when required.

> 2022 – The age of the robots: CB-1

CB-1 is Fimap’s autonomous technology designed to handle routine cleaning of large floor surfaces, including high-traffic ones, so that specialized staff can attend to more skilled jobs.

FIMAP IN THE WORLD

Over the years, the Fimap network has consolidated exports of our products to 80 countries worldwide. Our main commercial relationships are supported by a large network of foreign operators, qualified managers who follow the various markets on which Fimap sells its machines.

In particular, the commercial office of Fimap France is constantly expanding, by reinforcing reciprocal collaboration and strengthening a network of exclusive regional dealers to meet demand in a targeted, uniform manner throughout the country.

WE DISTRIBUTE IN 80 COUNTRIES WORLDWIDE

THE COMPANY’S MISSION

Every day our products are used all over the world to keep common areas clean, passing before the eyes of many people. We design them with the utmost care and dedication, so that they can be identified as a symbol of trust and quality.

To do this we pursue strategies that involve both our internal and external activities, and that become part of a code that gives value to relationships, to the contribution of all collaborators and to the environment.

We respect our employees, their freedom and their rights, and we are committed to create a positive work environment where growth and continuous improvement are fostered. The Quality, Environment and Safety management processes are certified according to the respective international standards and making them more and more efficient it is among our priorities.

Our company policy defines our priorities and the next goals we are devoted to improve.

OUR VALUES

Fimap core values are those principles that drive company choices, define goals and describe the professional commitment towards our customers.

> Innovation

We believe in innovation as a concrete means to improve our product performance, so that they can achieve higher cleaning standards with less consumption.

> Customer

Our customer satisfaction is our growing strength.

> Environment

We encourage a responsible use of resources and we commit ourselves to reduce the environmental impact of the entire production process.

> Quality

We want to gain the confidence of our customers with the quality of our products.

Fimap S.p.A. is a private limited company, with single member. It is owned by Comac S.p.A., of which Fimap is a subsidiary.

Its system of organization comprises the Board of Directors and Board of Auditors.

The Board of Directors is vested with the broadest powers for the ordinary and extraordinary management of the company. The highest governance body ensures that the company’s mission is understood and applied in line with the values that guide operations. Alongside it, the Board of Auditors is the supervisory body that guarantees the lawfulness and consistency of the actions taken.

With respect to workplace health and safety and environmental protection, a team has been assembled within the company that deals with supporting the company with all issues. Some members of the same team work together with the social performance team that addresses Fimap’s ethical issues.

With respect to environmental sustainability, on the other hand, a specific area was established, the head of which manages and coordinates all related activities, in line with the company’s goals.

> Composition of the Board of Directors

• Chair of the BoD - Giancarlo Ruffo

• Managing Director - Massimiliano Ruffo

• Board Member - Odila Tomezzoli

• Board Member - Giampaolo Ruffo

The Board of Statutory Auditors, which is required by law, performs its function as a supervisory body by overseeing Fimap’s activities and comprises three statutory auditors and two substitute auditors.

GOVERNANCE AND COMPLIANCE

This is the organizational chart for the company functions of Fimap S.p.A. as at 31/12/2022.

BOARD OF DIRECTORS

Employer

BOD

CEO

GENERAL MANAGER

CEO

MANAGEMENT SECRETARY

SEC

HUMAN RESOURCES

HR

INFORMATION & TECHNOLOGY

CIO

COMPANY PHYSICIAN

CP

QUALITY, ENVIRONMENT & SAFETY SYSTEM

QES

FINANCE AND CONTROL

CFO

HEALTH AND SAFETY MANAGER

H&SM

ENVIRONMENTAL SUSTAINABILITY

CSO

SOCIAL PERFORMANCE TEAM

SPT

WORKERS’ SAFETY REPRESENTATIVE

WSR

We are also aware of the importance of building and cultivating relationships of trust with customers and suppliers through appropriate conduct, in observance of internal regulations and the law. We share the values that guide our daily business activities and all the related business relationships through our Code of Conduct.

It contains all the fundamental principles that every employee and representative of Fimap must observe, formally stating their acceptance of the Code of Conduct. These principles cover various specific aspects, which are central to appropriate business conduct.

The Code also envisages an anonymous whistle-blowing mechanism: employees may use the notification box in the canteen to report any concerns or actual or suspected code violations.

There is also a dedicated e-mail inbox (whistleblowing.odv@ fimap.it - spt@fimap.com) and flow of operation as envisaged by regulations and summarized in the working papers of the Supervisory Body for compliance with Law 231 and in the company Code of Conduct.

CB-1 AUTONOMOUS SCRUBBING MACHINE

The autonomous technology that helps cleaning professionals enhance operating productivity

RESEARCH AND DEVELOPMENT

Every Fimap machine is born with the aim of bringing something that was not there before, to reach new possibilities of use and enhance the advantages of professional cleaning. We carefully analyse the market, to identify new applications and new segments for professional machines, changing the traditional cleaning methods to raise the levels of sanitization of the environments, offer more productivity, reduce costs for our customers, reduce the use of resources and make cleaning easier and more effective.

> Performance scrubbing machines

Range with high technological content, inspired by a philosophy built on 7 pillars: durability, power, safety, simplicity, sustainability, configurability and connectivity. These principles turn into essential characteristics for a new era of professional cleaning, with more control over results and more attention to the environment. It’s the first range of scrubbing machines in the world to have achieved CFP – Systematic Approach certification, in accordance with UNI EN ISO 14067:2018. The state-of-the-art technology promotes advanced performance management that allows the environmental impact to be controlled as well thanks to the

FFM – Fimap Fleet Management system. They are designed to maintain effectiveness and efficiency over time and guarantee a high residual value, potentially reducing the costs of switching to a new model.

> Original scrubbing machines

Created to offer the perfect balance of reliability and affordability. The wide range allows every type of environment to be accommodated, from small businesses to large industrial sites. Along with good results, the main goals are still reduced work times, low costs of ownership, consumption optimization, increased work efficiency and no waste resources.

> Autonomous scrubbing machines

Fimap’s autonomous technology helps professionals to optimize cleaning in large spaces and increase productivity. While CB-1 carries out the most simple, time-consuming and repetitive task, of cleaning large surfaces, specialized staff can devote their time to more skilled jobs, enabling the company to offer a higher-quality service.

Wet & dry vacuum cleaners

> Sweeper-scrubber machines

The performance of two machines in a single solution. GMG Combinata combines the strength of a real sweeping machine with the power of a large scrubbing machine. One single machine does the work of two, halving the time and costs of the job, labour and management.

> Sweeping machines

The range presents a variety of effective models for the collection of dust and dirt for both indoor and outdoor areas. Every sweeping machine has unique characteristics that make the activity simple and convenient for users.

> Vacuum cleaners

Commercial vacuum cleaners that guarantee performance and efficiency. They’re versatile and packed with accessories for meeting various cleaning needs. There are models with HEPA filters to filter particulates and powered by lithium batteries for greater mobility without the limitation of a cable.

> Wet & dry vacuum cleaners

Fimap’s range of wet & dry vacuum cleaners is made up of powerful models, also suited to demanding applications. They all feature trolleys to ensure the utmost comfort during use and movement. The accessories provided as standard and the optionals available allow the widest possible range of dirt conditions to be resolved.

> Spray-extraction cleaners

Injection-extraction models ideal for the deep cleaning and removal of stains from textile surfaces, upholstery, linings and carpet floors. Solutions for both small and large surfaces are on offer.

> Single disc machines

They are powerful and reliable, able to deal with all kinds of operations on hard, vinyl and wooden floors, returning lustre and cleanliness to the surfaces. The most recent is the small Orbitizer, powered by lithium batteries, perfect for cleaning even the tightest of spaces, like floors of vehicles, quickly and professionally.

PERFORMANCE scrubbing machine

ORIGINAL scrubbing machines

AUTONOMOUS scrubbing machines

Sweeper-scrubbers

Sweeping machines

Vacuum cleaners

Spray-extraction cleaners

Single disc machines

PRODUCT RANGE

PERFORMANCE LINE SCRUBBING MACHINES

ORIGINAL LINE SCRUBBING MACHINES

SWEEPING MACHINES

VACUUM CLEANERS

WET & DRY VACUUM CLEANERS

FV13.1 Pro FV13.1+ HEPA

FIMOP Genie BGenie Bs Genie E My16 My50 MMx

SPRAY-EXTRACTION CLEANERS

GMG Combinata Magna

FS100-120 B/D/Bifuel

FE18

FB45

FM50 Orbital

FM1500 V

FM43

FM43 TP Orbital

FS80-90-110 B/D/Bifuel

MMg BMg

ORBITIZER

GMG

FE P35.1 WD

FE A65.2 DP

Mxr Mr

SMg Magna 85/100

CB-1

SINGLE DISC MACHINES

SWEEPER-SCRUBBERS

AUTONOMOUS SCRUBBING MACHINE

SERVICES

> Consulting and design

We put our many years of experience at the service of our customers to guarantee efficient results according to the specific sector and use envisaged for our machines.

> Configuration

We offer tailor-made solutions to build customized fleets that are appropriate for every requirement.

SERVICES

> Hire or purchase + maintenance

Various ways of offering our products, to ensure flexibility of choice and support the purchase of machines with checks and interventions at the same time.

> Setup

We set up the machine according to the needs of the customer, so as to increase productivity and save money.

> Training courses

We offer cleaning operators training to ensure safe operation, better results, reduced consumption and lower operating costs. The Fimap Academy also organizes courses for all figures in the sector and specialized courses.

> Maintenance and repair

A comprehensive support service, accompanying the product to offer a long-lasting cleaning experience.

> Digital fleet management

Fleets are digitalized to collect data and information in order to monitor position, mode of use, consumption and environmental impact, by machine, by whole fleet, by site or by shift.

> Genuine spare parts

Our spare parts are immediately available for quick replacements thanks to the distribution centre that takes care of reaching our authorized workshops all over the world.

> Authorized workshop network

Through a network developed worldwide, we directly train the technicians of the authorized workshops so that they acquire in-depth knowledge of the machines, and full expertise in the management of routine and extraordinary maintenance.

STAKEHOLDER ENGAGEMENT

To carry out the materiality analysis, Fimap performed exhaustive analysis of its own sustainability context, taking into account its own commercial relations as well as including our stakeholders, both internal and external. Stakeholder engagement represents a particularly fundamental element of Fimap’s Sustainability Report, essential for gathering input to configure the materiality analysis correctly.

Stakeholders were initially consulted through a survey, before proceeding to a number of direct interviews.

We decided to involve this method of active stakeholder engagement to investigate the topics proposed in the survey in depth: the value added of this method is in-depth qualitative analysis, which provides subjective data and enables an opportunity for open exchange of information with the affected party. It’s an opportunity that allowed us to identify a great deal of agreement with respect to the key priorities that a leading company in this sector must manage.

External consultants

THE APPROACH TO SUSTAINABILITY

Transforming intuitions, creativity and innovation into successful quality products.

Local organizations, schools, institutions

Trade associations*

Benefit corporations

Customers

STAKEHOLDERS

Suppliers

Banks Press officers

Employees

Transport companies

STAKEHOLDER CATEGORIES

CUSTOMERS

SUPPLIERS

EMPLOYEES

TRANSPORT COMPANIES

BANKS

PRESS OFFICERS

TRADE ASSOCIATIONS*

LOCAL ORGANIZATIONS, SCHOOLS, INSTITUTIONS

EXTERNAL CONSULTANTS

BENEFIT CORPORATIONS

ENGAGEMENT ACTIVITIES

Periodic meetings with commercial managers

Trade fairs

Technical assistance

Specific training

Materiality survey

Meetings

Materiality survey

Periodic visits

Feedback interviews

Meetings with management

Anonymous reports

Materiality survey

Welfare

Training plans

Materiality survey

Materiality survey

Materiality survey

Materiality survey

Materiality survey

Materiality survey

Materiality survey

MATERIALITY ANALYSIS

Materiality analysis is a fundamental stage with the purpose of understanding the priority economic, social and environmental impacts perceived by Fimap’s stakeholders.

The Global Reporting Initiative (GRI) has proposed materiality as the starting point for bringing reporting more closely in line with stakeholder expectations.

It’s a fundamental stage in the stakeholder engagement process, because it allows the perspectives that an organization’s key stakeholders consider material to be explored, so that they are involved in defining company strategies and priorities to be achieved, accurately identifying critical concerns and opportunities.

FIMAP S.P.A.’S MATERIAL TOPICS

Research and Development

Customer relations

Social supplier assessment

Training

Economic performance

Health and safety

Energy

Equal opportunity

Emissions

Employment

Transparency

Economic sustainability of work

Optimization of costs and resources

Economic impact on the area

Water

Waste

External communication of commitments

Ethics and integrity

Non-discrimination

IMPACT OF FIMAP (POSITIVE AND NEGATIVE)

- Research into new low-impact raw materials

- Research budget allocation

- Eco-design of products

- Competitive market benefits

- Consolidating relations

- Attracting potential new customers

- Deterioration of relations in cases of bad management and customer experience

- Control of chain

- Meeting legal requirements

- Obtaining supply chain certification

- Potential episodes of exploitation or non-compliance in the upstream supply chain

- Professional employee growth and development

- Promoting the abilities of individuals

- Skills upgrading

- Allocation of economic resources to training

- Attracting potential customers thanks to external training

- Value creation

- Spending on local suppliers

- Workplace injuries

- Occupational diseases

- Reduction in absenteeism due to illness or injury

- Increase in injuries due to incorrect management

- Reputational risks

- Atmospheric emissions associated with energy consumption

- Use of renewable energy

- Energy efficiency

- Increased energy costs

- Creating the best work environment

- Reputational and image risks

- Quantifying baseline emissions

- Avoiding greenwashing

- Atmospheric pollution

- Reputational and image risks

- Creating the best work environment

- Employee safety and stability

- Attracting new resources

- Reputational and image risks

- Consolidating relations

- Non-compliance

- Spending on local suppliers

- Acquiring market share

- Developing innovative technologies for enhancing product efficiency

- Spending on local suppliers

- Water consumption for production purposes

- Waste management for our machines

- Optimizing water use in machinery

- Reduced waste quantity

- Penalties for incorrect waste management

- Increasing trust

- Attracting capital

- Promoting company values

- Contractual agreements

- Non-compliance

- Creating the best work environment

- Promoting a better internal culture

- Reputational and image risks

FIMAP FOREST

30

30 trees planted

RESPONSIBILITY TOWARDS OUR AREA

We’ve always had a strong connection to the area where we operate and produce. This is the reason why in 2022 we began collaborating with Treebu, a benefit corporation that plants Paulownia trees, involving various companies in processes of sustainability and environmental impact reduction in Italy through various certified projects in our area.

Specifically, we chose a company that plants trees in our area, contributing to the creation of a forest in the province of Verona.

1 forest created

> Company goals: Integrated Policy

• Customer orientation

• Pursuit of Quality

• Respect for the Environment and Sustainability

• Respect for Safety

• Promoting and sharing company culture

• Pursuing a spirit of continuous improvement in company performance

• Incentivizing the promotion and development of partnerships with customers and suppliers

• Maintaining ethical conduct

• Constant risk and opportunity management

In partnership with Treebu, we have planted our first 30 Paulownia trees, aiming to create a forest that flourishes as we do. Paulownia trees can absorb up to 10 times more CO2 than any other tree, a factor that makes it an effective solution in promoting balance between the company’s growth and respect for the environment in which we live.

In the decades to come, our forest will continue to offset emissions and, as we gradually expand, the tons of CO2 captured will increase over time as well.

SUSTAINABILITY GOALS AND COMMITMENTS

FIMAP’S SDGs

Goals

Quality education Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

Clean water and sanitation

Ensure availability and sustainable management of water and sanitation for all

Our actions

Fimap Academy

It’s addressed to all figures and at all levels in the sector, from retailers and contractors to technicians and users, and offers specialized training courses to explore the various issues involved in mechanized cleaning in depth, improving individual professional abilities.

Technologies for optimizing and reducing use of water and detergents

Various technologies are available for reducing water consumption, use of detergents (FSS – Eco Mode) and recycling cleaning solution (FLR).

The most advanced models can further limit consumption and avoid waste thanks to zone programs, through which the use of resources is dosed in advance according to the real needs on site.

Careful management of internal processes has allowed a reduction of no less than 30% in the water used in 2022 compared to the previous year.

Affordable and clean energy

Ensure access to affordable, reliable, sustainable and modern energy for all

Technologies for optimizing and reducing use of energy resources

Our machines are equipped with solutions that reduce energy consumption in use (Eco Mode, FES), high-efficiency battery chargers and the option of favouring lithium over conventional power supply.

Solar panels

We’ve invested in creating an extensive photovoltaic system located on the new logistics centre, thanks to which we can integrate energy supply from renewable sources.

Responsible consumption and production

Ensure sustainable consumption and production patterns

Recycled materials

We minimize the impact of materials on the environment by incorporating recycled materials into production and providing our customers with the Recycling Manual, a document that catalogues all the materials used in building machines and provides the necessary instructions for disposing of them correctly.

Certifications

The internal procedures are assessed regularly in accordance with the requirements for the renewal of ISO 14001:2015 certification.

Climate action

Take urgent action to combat climate change and its impacts

Fimap services and technologies

Thanks to the solutions available on the machines, the technologies for constant monitoring (FFM), consulting and training, we favour a method that reduces environmental impact during use.

Fimap method and Carbon Footprint Systematic Approach

The strategy adopted, which combines product and services and which enabled ISO 14067:2018 certification, makes an approach to cleaning that promotes the protection of resources possible.

OUR CERTIFICATIONS

Certifications are an incentive to keep improving processes and become an important tool to spread with all our stakeholders how much we care about our work.

Fimap has certified the Quality, Environment and Safety management systems according to international standards, thus declaring its commitment towards a responsible and transparent production. Further recognized certifications attest to our commitment in all areas of sustainability: from the environment to people and company ethics, we can offer certified evidence of our achievements.

> Quality – ISO 9001:2015

An organizational model based on a process guide using quality management principles - essential for good company direction.

> Safety – ISO 45001:2018

Highlights the active commitment to the protection of workers’ health, via specific procedures, investments and continuous training.

> Environment – ISO 14001:2015

The official recognition allowing the environmental impact of the business to be kept under control, with an ongoing commitment to reduce that impact.

> SA 8000

It is the leading social certification for companies across the globe which concerns international agreements on labour, human and child rights. At Fimap we foster a strategy of growth which also involves the people who work with us, protecting their rights and guaranteeing a workplace which respects their professionalism.

> ISO 14067:2018

The latest-generation scrubbing machines have obtained CFP – Systematic Approach certification of the procedure for calculating the quantity of CO2e emitted over the entire life cycle. This means that we are able to provide real data that describes the actual climate performance of our scrubbing machines for every hour worked.

> EUnited Cleaning Scrubber Dryer Performance

The EUnited Cleaning scrubbing machine performance label has been developed by Europe’s leading cleaning machine producers and is based on the TS 35000 Technical Specification and international IEC/EN 62885-9 standard, both documents in force. Testing is used to label and identify scrubbing machines with high cleaning efficiency that use less water and energy.

> ECOVADIS

EcoVadis sustainability assessment awarded Fimap a Silver Medal for its environmental, social and ethical performance. Company performance was assessed according to shared international standards. This success is a tool for communicating Fimap’s determination to pursue a socially responsible growth style in a transparent manner.

VALUE CREATION1

In the course of 2022, the economy showed some positive signs, with growth in Italian GDP and improvement in the labour market. Nonetheless, market performance was characterized by a deceleration of inflationary pressure at international level, due to restrictive monetary policies and falling energy prices.

The company recorded increased revenues despite this, but had to face challenges connected with uncertainty over the costs of raw materials and procurement issues, which affected profitability.

The reopening of the market after the Covid-19 emergency lent new impetus to commercial activities, but there’s also a need to normalize the stockpile accumulated during the crisis. Overall the outlook for commercial development is positive, despite signals to the contrary on the markets.

Generally speaking, the latest year should be considered as positive overall in terms of Fimap’s performance, despite the loss of profitability mentioned. The company succeeded in maintaining its market share, and in certain geographical areas even increased it.

OUR SUPPLY CHAIN AND THE IMPACT ON THE AREA

GRI 414

The supply chain is a fundamental element for our company. We pay great attention to its management, recognizing the importance of collaborating with professional, reliable suppliers. Our collaboration with suppliers that follow similar development ideas and principles is a key element for guaranteeing a responsible and sustainable supply chain. Working with reliable suppliers, we can offer our customers high-quality products and services, while maintaining a commitment to company ethics and compliance with environmental and social standards at the same time.

GOVERNANCE AND ECONOMIC VALUE

Taking care of relations and the area

We aim to maintain open dialogue with our suppliers, promoting collaboration based on transparency, innovation and continuous improvement. Together, we will work to develop sustainable solutions and to face current and future challenges, in order to generate a positive impact on the communities in which we operate.

We have adopted specific supplier assessment criteria and are pleased to confirm that 100% of the 25 suppliers involved meet our quality and sustainability requirements. In particular, we are keen to stress that no case of suppliers with significant negative social impact was identified.

Moreover, thanks to the collection of data and information in order to carry out the materiality analysis, we determined that 40% of our spending on suppliers (equivalent to €11–12 M) occurred in the province of Verona. The figure highlights our commitment to support the area in which we operate. We are proud to contribute to the local economy and promote the development of businesses in our province through our supplier relations. We will continue to dedicate the utmost attention to supply chain management in order to guarantee the quality, reliability and sustainability of our activities.

COLLABORATING WITH CUSTOMERS AND SUPPLIERS: THE VALUE OF PARTNERSHIP

Our company assigns great value to relations with stakeholders: we are aware that customers and suppliers are our main source of inspiration, and drive our success. For this reason, we are committed to valuing and constantly building up our relationship with them.

One of the initiatives that allows us to strengthen these relations is active participation in trade fairs. Attending these important events offers us a unique opportunity to make direct contact with our customers, listen to their needs and provide them with customized solutions. During these exhibitions, we have the chance to present our products and services, illustrate our skills and share our experience with a qualified public.

By taking part in trade fairs, we can create an environment of mutual exchange of knowledge and information with current and potential customers. This allows us to better understand their needs, identify new development opportunities and consolidate their trust and loyalty towards us. We will continue to invest in these appointments because we believe that they are a fundamental tool for maintaining a close, lasting relationship with our stakeholders, allowing us to remain at the cutting edge in our sector and to offer ever more innovative and suitable solutions for their needs.

In particular, after the period of restrictions and limitations imposed by Covid-19, the importance of trade fairs and inperson meetings has been rediscovered and appreciated more than ever. These events offer the opportunity to bring together people from different parts of the world, creating an environment for networking and exchanging ideas that is difficult to reproduce virtually. The chance to interact with customers and suppliers face to face allows us to establish deeper and more significant connections, promoting reciprocal trust and building long-term relations.

> Trade fairs in our sector

• Interclean - NETHERLANDS

The world’s leading cleaning and hygiene trade show, based in Amsterdam.

• Europropre - FRANCE

The hygiene, cleanliness and multiservices trade show for companies, industries and communities, based in Paris.

• ISSA Pulire - ITALY

International exhibition of production and technologies for environmental hygiene activities, based in Milan.

OPTIMIZING COSTS AND RESOURCES

Reducing the costs of cleaning by optimizing the use and control of resources is one of the central goals that we have set for ourselves as a company: we are aware of the importance of managing our cleaning processes efficiently and using available resources responsibly.

By implementing innovative strategies and technologies we aim to maximize the efficiency of our cleaning operations, by reducing waste and optimizing the use of resources such as water, energy and chemicals. We invest in training our operators, so as to ensure their awareness of cleaning best practices and that they use resources appropriately.

At the same time, we are committed to monitoring our processes and we carry out analysis to identify areas for improvement and implement sustainable solutions. As we’ll see later on in this document, we invest in assessing the environmental impact of our products. It’s a goal that actually contributes to environmental sustainability in addition to its economic benefits. By reducing the consumption of natural resources

and limiting the environmental impact of our cleaning activities, we want to promote conservation of the environment and the well-being of the communities in which we operate.

In short, reducing the costs of cleaning by optimizing resources is a key element of our company strategy. We will continue to invest in innovative and sustainable solutions to achieve this goal, demonstrating our commitment to social and environmental responsibility.

THE NEW LOGISTICS CENTRE

A big development in 2022 was the inauguration of the new Logistics Centre adjacent to the company’s operational site and the centre itself becoming fully operational. This important milestone resulted from a strong vision and major investment and allows us to keep the logistics service effectively under control, rationalizing and optimizing distribution management for the finished product.

Without a shadow of doubt, this project indicates and drives the growth of the company, which demonstrates its responsive capacity in the face of market and production needs.

In light of the spread of new business models, characterized by e-commerce and online sales, it has proven increasingly important to organize the logistic aspects within the company itself. By establishing the new Centre, Fimap is committing to rationalizing and optimizing supply chain management, from the raw materials to distribution of the finished product, through an efficient management and exchange system that can make the entire process as rapid as possible.

To make all this possible, we are engaged in digitalization projects, both to modernize the warehouse from a 4.0 perspective and for more efficient and effective management of transport methodologies and incoming and outgoing material.

We are aware of the crucial importance of preserving the environment for future generations and firmly believe that businesses have a fundamental responsibility in mitigating the negative impact of their operations on the ecosystem.

In this era of growing environmental awareness, we have recognized the need to adopt company practices and policies that reflect our sustainability values. Every choice we make in this direction also has a positive impact on the costs of ownership in the long term. We are firmly convinced that nothing must

go to waste and that every resource must be used to its full potential, both for the good of the environment and to benefit our customers.

In this chapter of our sustainability report, we want to share our key environmental commitments with you, not only to demonstrate our transparency, but also the concrete commitment we have made to reduce the environmental impact of our activities.

ENVIRONMENT

Let’s make cleaning more sustainable

For us at Fimap, environmental sustainability is an aspect to promote in every one of our activities and at all points in the development of our products.

WATER RESOURCE MANAGEMENT

We integrate innovative solutions to maximize efficient use of resources, with particular attention to water. We believe that every drop is precious, and this principle guides our commitment to facing the challenge of sustainable water resource management.

We therefore develop state-of-the-art products that allow conscious, reduced used of water resources. By implementing advanced technologies, like water recovery and recycling systems, we reduce waste to a minimum and maximize efficiency in the industrial cleaning and scrubbing process. Thanks to these solutions, our customers can achieve excellent results with reduced water consumption, allowing them to actively contribute to conservation of water resources.

Though completely avoiding water consumption in our machines is not possible, we continuously study and develop solutions to optimize consumption.

Moreover, implementing the new FSS - Fimap Solution Saver technology means that water and detergent are dosed separately: in this way the machine uses only the necessary amount of water and the correct percentage of detergent according to the type of dirt to be removed, avoiding waste and the use of excessive amounts of solution which then can be difficult to remove.

Another water recycling solution is FLR – Fimap Long Range: this increases the productivity per operation, because the stops required for emptying and refilling the tanks are reduced and more sq.m. can be scrubbed using the same load of detergent solution. This reduces water and detergent consumption per operation and safety for the operator, who come into less contact with the chemical.

Water and detergent savings

Increased productivity with the reuse of the detergent solution

Within the Company too, we are aware of and pay attention to how we use water. Despite Fimap’s water withdrawal not being directed towards production activities, we decided to implement internal policies that allowed us to reduce the water used in 2022 by no less than 30% compared to the previous year.

ENERGY CONSUMPTION AND ITS OPTIMIZATION

With respect to electric energy consumption, 2022 brought a major change: implementing a 449,291 kW photovoltaic plant allowed for a reduction in the consumption of electric energy purchased from the grid for the year 2022, with the goal of increasing self-production in the future.

Natural gas (TJ)

Electric energy (kWh)

Electric energy purchased (kWh)

Electric energy self-produced (kWh)

PERFORMANCE LINE: THE FIRST RANGE OF SCRUBBING MACHINES COMMITTED TO

ATMOSPHERIC EMISSIONS. COMMITMENT TO FIGHTING CLIMATE CHANGE

CARBON FOOTPRINT SYSTEMATIC APPROACH

ISO 14067:2018

Among the various initiatives that we have decided to adopt, first of all is promoting responsible use of resources, and the commitment to reducing the environmental impact of our products over their entire life cycle.

We want to actively contribute to safeguarding the planet by offering eco-friendly and efficient products, where every new project can be an opportunity to improve the product and its impact on the environment, from the beginning to the end.

In line with this approach, we have performed LCA studies for a whole family of machines. The Life Cycle Assessment methodology allows us to analyse and obtain data on the

emissions from a product in all phases of its production from raw materials to final disposal, from the perspective of the complete life cycle.

In particular, these studies were used to calculate the Carbon Footprint of Product, or CFP, in accordance with the ISO 14067:2018 standard. The CFP describes the greenhouse gas emissions (GHG) that a product generates during its life, from when it is built and while it is used until its disposal. The resulting amount is the global impact of the product considered on climate change.

In detail, the machines in Fimap’s Performance range have obtained CFP – Systematic Approach certification of the procedure for calculating the quantity of CO2e emitted over the entire life cycle for machines in a single family. It means that we are able to provide real data that describes the CO2e impact of our scrubbing machines for every hour worked.

“Current climate change is caused mainly by human activity. As manufacturers of cleaning machines, we believe it is our duty to consider the environmental consequences of using them. Their function is essential and necessarily involves the use of natural resources. We want to play our part in contributing to environmental sustainability targets and fighting climate change through sustainable production, committed to reducing greenhouse gas emissions and offsetting the CO2 produced locally.”

PRODUCT LIFE CYCLE

MANUFACTURING CONSUMPTION

TRANSPORTATION OF COMPONENTS FROM SUPPLIERS

PRODUCTION OF COMPONENTS FROM SUPPLIERS

ECO DESIGN DISPOSAL OF NON-RECYCLABLE WASTE

DISPOSAL OF MANUFACTURING WASTE

LOGISTICS

TRANSPORTATION TO SITE

USE OF RESOURCES

SERVICE

RECYCLING

REUSE

Massimiliano Ruffo CEO Fimap S.p.A.

Another development in this area was a greenhouse gas (GHG) inventory study carried out in 2022.

The company’s top management was very keen on running the Carbon Footprint for Organization project, and in 2023 we intend to have the values indicated below verified by a third party. This approach, based on the international ISO 14064-1:2018 standard, allows the greenhouse gas emissions to be calculated at company level and their distribution throughout the value chain to be determined, without stopping at the Fimap factory.

Quantification at organizational level is the first step in establishing serious decarbonization policies that affect the entire company, before signing up to international programmes or future policies in the direction of carbon neutrality.

The emissions are divided into the 6 categories envisaged by the standard below: it is immediately evident that the vast majority of climate impact is indirect, deriving both from the products used (raw materials) and the products made by the organization (in particular, from their envisaged use for cleaning).

These studies make Fimap’s commitment to action on climate change more concrete. Thanks to them, the company stands out from its competitors, presenting itself as a beacon and guide in the sector to the trends to be addressed in the future. This aspect also represents a value added in public tenders, where there is an increasing trend of rewarding companies who have carried out serious quantification studies.

Significant direct and indirect GHG emissions

With respect to the greenhouse gas (GHG) inventory moreover, it is also important to stress that ISO 14064-1 is not only compliant with the GRI standards, but in line with the future CSRD of the European Union: with a more ambitious scope of application, it pushes companies to investigate Scope 3 emissions, those outside the company.

In organizations like Fimap, where production activity represents only a small part of consumption, it is even clearer how stopping at the factory gates doesn’t give a real picture of the impact on climate change and how it is instead necessary to investigate what happens upstream and downstream of production.

WASTE MANAGEMENT AND CIRCULAR ECONOMY

Our commitment also extends to waste management. We strive to raise the level of recyclability of our machines and to ensure they have a long life cycle. We also study packaging in order to reduce its volume and optimize the amount of transport,

Waste produced (tons)

thus contributing to a reduction in emissions. An increase in waste produced in the course of 2022 – with reference to the previous year – can mainly be attributed to the opening of the new logistics centre, adjacent to the factory, affecting the production of waste. By transferring this service in house, the management and production of the respective waste was transferred in house as well.

Type of waste

> Waste disposal

The ordinary management and disposal of waste are accompanied by some significant initiatives. Product life cycle analysis allows us to determine the content of material recycled, and is accompanied by a project to recover and reuse waste plastic, transforming it from waste into a resource.

Waste not for disposal

Another initiative concerns the recyclability of our products, and their correct disposal at end of life by end consumers. Our Recycling Manual provides instructions for customers to promote correct recycling of the machines. Inside the manual you can find the descriptions of all the materials used and the opportunities for their reuse thanks to correct disposal.

Waste for disposal

EMPLOYEE CARE

GRI 2-7, 2-8

Part of our mission focuses on our employees, who in addition to being the driving force behind the company also represent the great Fimap family, which contributes to advancing our values and mission every day.

That’s why we are committed to ensuring ethical conduct towards employees every day, respecting their freedom and their rights, and creating a balanced environment of reciprocal respect where growth and continuous improvement are fostered.

Valuing employees is an aspect with many facets, from promoting good workplace practices to compliance with safety standards and from developing individual abilities and skills to promoting the talents of all.

> The figures

In order to monitor the data on trends among employees, the Human Resources (HR) department acquired a dedicated management system, from which analytical statistical data is drawn.

The data in the Sustainability Report was collected using the FTE – full-time equivalent – methodology as at 31/12/2022, the end of the reporting period.

Substantial growth in the workforce can be observed, but there are no particular changes to highlight: although there was no increase in production, employee numbers have risen from 152 to 175, an increase of 15%.

For further information, please consult the tables in the appendix.

When broken down by gender, the open-ended contracts reflect the gender breakdown in the company generally, while there is a slight increase in women with open-ended contracts.

Fixed-term Full-time

With respect to contracts by working hours, it can be seen that here too the vast majority are full-time.

The part-time contract figure has remained unchanged with respect to 2021, but the gender breakdown has changed, with part-time contracts for female employees increasing by one unit.

> External contracts

In 2022, in contrast to the previous year, Fimap made use of 5 contract workers: 4 manual workers and 1 office worker. In a similar way to company employees, this working practice was adopted due to reorganizational requirements.

TRAINING, GROWTH AND DEVELOPMENT2

Training is one of the activities that is fundamental for Fimap Whether it’s internal, to upgrade the skills of employees continuously, or external, by developing dedicated tools available to customers, we believe that it is beneficial to encourage this process of continuous improvement and building up knowledge.

Internal training for employees is in a management update phase. The main goal that the HR department has set for itself is to create a training pathway which is shared at company level, so that the learning goals are clear for each category of employee, and the progress achieved by each employee is monitored.

Most of the training hours are delivered to the manual workers, though the other categories of employee are also well covered in terms of training.

total hoursaverage hours

Training delivered

> Types of training

Fimap’s internal training is divided into three main types: technical training, mandatory training and safety training. Among these, the one with most coverage is mandatory training.

> Fimap Academy

With the sudden changes and new hygiene requirements in the professional cleaning landscape, many new technologies have also been developed and there are ever more potential choices and machines on offer.

On the one hand, it becomes imperative to be skilled accordingly to understand what is required and to master regulations and certifications, on the other, it is essential to use intelligent machines, capable of exploiting the benefits of modern technology and becoming, in addition to a practical help, also a source of information.

In this scenario, external training becomes a valuable tool, which allows professionals to be competitive, to stand out among all the other cleaning services. For this reason, Fimap has created a school, the Fimap Academy, which provides training courses for all the figures in the cleaning sector, retailers, technicians, operators and contractors, offering specialized courses to each one.

Topics such as site analysis, costs and operational needs are examined, along with the requirements of the regulations in force and the ways to respond to them. The training plan includes courses dedicated to in-depth analysis of services related to machines, and their relevance in the site management, such as telemetry and correct interpretation of data.

Environmental issues are among the subjects explored, with particular attention to the collection of information on the on-site impact of machines and on the options for improvement. For technicians and operators, courses are also available on the use of technologies and innovations on the latest generation machines, on maintenance activities and on the management of technical assistance.

All these services allow skills for the best use of our machines to be developed, optimizing their functions and contributing to a reduction in unnecessary consumption. Investing in training the people who will use our machines ensures safety, better results, reduced consumption and lower operating costs.

EQUAL OPPORTUNITY AND NON-DISCRIMINATION3

GRI 405

It is the objective of Fimap to consolidate a working environment that is free from racial, cultural, ideological, sexual, physical, moral, religious or any other form of discrimination, and to offer employees equal opportunity under the same conditions.

At the same time, we are committed to making the best use of everyone’s abilities independent of external factors unconnected with the work itself: each one of us likewise represents a fundamental component of the workforce, fundamental in achieving our common goals.

Breakdown of all categories by gender still demonstrates a preponderance of men, which falls slightly in the office worker category.

> Categories and roles

Manual workers make up 65% of all employees and are the driving force behind the company: they are the ones who produce and assemble our machines, with commitment and a constant achievement of excellence that distinguishes Fimap

Breakdown by age instead shows that more than half of employees are in the 30–50 bracket. The same trend can be observed among manual and office workers, whereas the management categories are completely made up of over-50s.

3 For further data on division into the various categories, please consult the tables in the appendix

LOOKING AFTER EMPLOYEES4

GRI 401

> Hires

> Terminations

> Welfare

Fimap has established an employee welfare benefits system, which undertakes to ensure equitable treatment for all employees, irrespective of the type of contract or working hours. There are no differences in how part-time and full-time employees are treated, taking hours worked into account of course.

In terms of company benefits, we meet the requirements of the National Collective Labour Agreement (CCNL). This includes welfare through the allocation of vouchers for purchasing goods and services. We also offer employees the chance to join Metasalute for mandatory contributions and Fondo Cometa for supplementary pension.

With respect to parental leave, we follow the provisions contained in the CCNL, recognizing the importance of allowing employees to balance work and family commitments. To date, there is no supplement to the mandatory arrangements.

In any case, Fimap’s employee welfare benefits are based on an equitable and inclusive approach which is compliant with regulations: we offer a series of benefits to guarantee well-being and the safety of our employees, ensuring that they are also supported by the national social security system.

ETHICS AND INTEGRITY

Ethics and integrity are fundamental principles that guide our actions and decisions, and we are committed to maintaining high standards in all phases of our activity, both internally and externally.

This is why we have adopted a company Code of Conduct. This document represents our commitment to promoting a culture based on honesty, integrity and reliability. It establishes the fundamental principles and policies that all employees are required to observe. To further guarantee this, we ensure that all people who operate in the Fimap environment – including directors, suppliers, contractors and consultants – conduct themselves accordingly and formally declare that they have read and understood the Code and undertake to comply with it.

As already advised, the company Code of Conduct also features a mechanism for reporting offences and violations of the Code by the employees. This mechanism provides a further guarantee of Fimap’s commitment to transparency.

> The aspects addressed in the code

• Honesty and moral conduct

• Fair trading

• Community and Environment

• Labour relations

• Freedom of association and the right to collective bargaining

• Equal opportunity

• Alcohol and narcotics, smoking

• Protection of health and safety in the workplace

• Compliance with national and international legislation, regulations and standards

• Information and reporting

• Corruption and Bribery

• Protection and correct use of company assets

• Company policy on competition

• Turning a blind eye

• Certainty or suspicion of dishonest conduct

• Conflicts of interest

• Abuse of position

• Fraudulent conduct by managers

• Confidentiality of company information

• Public Administration

OCCUPATIONAL HEALTH AND SAFETY

GRI 403

Fimap has always been committed to guaranteeing the protection of workers’ health through specific procedures, investments and continuous training. As also highlighted in the company Code of Conduct, there is a plan for the technical design of workplaces, equipment and processes characterized by the highest level of compliance with current workplace health and safety regulations.

We are committed to providing periodic and documented training on health and safety in the workplace, with particular attention to new hires and workers who change department. We also guarantee access to clean toilet facilities and drinking water, and hygiene equipment for storing food will also be provided if necessary.

Every member of the team must carry out their duties with the utmost care, strictly observing all applicable health and safety measures, in order to avoid any potential risk to themselves or their collaborators and colleagues. Well-being and safety for all is our top priority.

In confirmation of these commitments, as early as 2020 we achieved ISO 45001:2018 certification, a recognized international standard for occupational health and safety management systems.

> Training

• general mandatory training and specific mandatory training

• supervisor and managerial training

• H&SM and WSR training

• training for forklift operators and personnel in high-risk situations

• SA8000 training and training connected with certification where there is a health risk

> Injuries

In the course of 2022, there were no serious incidents in Fimap Three injuries occurred and one commuting injury, on the journey to the workplace.

With respect to workplace incident management, risk analysis and assessment is performed as required by law, thus allowing workplace hazards to be identified.

Incidents are followed up with analysis of causes and consequences, proceeding to draw up appropriate corrective actions.

5 “Injury with serious consequences” refers to injuries that have caused more than 180 days of absence.

6 The injury frequency rate (Lost Time Accident Rate) is calculated through the relationship of number of injuries to the product of hours worked and value of 200,000 (average annual hours worked by an employee): it represents the number of injuries per 100 employees.

7 The workplace injury death rate is calculated as the number of deaths from workplace injuries divided by the number of hours worked, multiplied by 200,000.

8 The serious workplace injury rate is calculated as the number of serious workplace injuries divided by the number of hours worked, multiplied by 200,000.

9 The injury severity index (Severity Rate) is calculated through the relationship of number of days of absence due to injury to the product of hours worked and value of 200,000: it represents the days of absence due to injury per 100 employees.

TRANSPARENCY OF COMMITMENTS: COMMUNICATION WITH OUR NETWORK

Transparency and communicating commitments are fundamental values for us at Fimap. We are committed to open, transparent communication with all stakeholders, including our employees, customers, suppliers and the community in general.

We understand the importance of sharing information about our policies, practices and commitments concerning sustainability and social responsibility. We maintain constant dialogue with our network through various methods of communication including meetings, events, newsletters and our online communication channels.

Through these channels, we provide regular updates on our initiatives, on the measures adopted to reduce environmental impact, on responsible supply chain management and other relevant questions.

We are committed to providing clear and comprehensible information, so that our entire network can have a complete overview of our commitments and the progress we have made.

We also actively encourage feedback and interaction with stakeholders. We welcome the opinions, questions and concerns of our stakeholders, proceeding to consider them as opportunities for improvement. We recognize that two-way communication is essential to building solid, long-lasting relations.

In conclusion, transparency and communicating commitments underpin our interaction with our customers and suppliers. We are committed to providing clear information, actively involving stakeholders and being open to feedback, with the constant goal of improving ourselves and stakeholder relations.

We want to build a community in which communication is open, honest and constructive, to work together towards great sustainability and shared success.

> GRI 2-7 – Employees 2022

GRI 401-1 – Hires and terminations

> GRI 404-1 – Average hours of training by gender and category

> GRI 404-2 – Programmes for upgrading employee skills

> GRI 405 – Breakdown of employees by role, gender and age

GRI CONTENT INDEX

RELEVANT SECTOR STANDARDS

To date, there are no relevant sector standards for Fimap S.p.A DECLARATION OF USE Fimap S.p.A. has presented reporting in accordance with GRI Standards for the period from 1 January to 31 December 2022.

GRI 1 USED GRI 1 – Foundation – 2021 version

c-vii. Competencies relevant to the impacts of the organization.

c-viii. Stakeholder representation

2-10 Nomination and selection of the highest governance body b. Criteria used for nominating and selecting the highest governance body members

2-11 Chair of the highest governance body

c-vi. Not applicable c-vii. Not applicable c-viii. Not applicable

b. Not applicable

There are no criteria for nominating and selecting the highest governance body members; the decision is taken by the owner

There is currently no nomination and selection procedure; the decision is taken by the owner. The appointment is filed with the Chamber of Commerce

The roles are not documented to date

2-12 Role of the highest governance body in overseeing the management of impacts a., b., c.a., b., c. information incomplete or unavailable

2-13 Delegation of responsibility for managing impacts

2-14 Role of the highest governance body in sustainability reporting

2-15 Conflicts of interest

There is no procedure for reviewing the effectiveness of the organization processes.

16

16

16; 60

The prevention of conflicts of interest is governed by the Code of Ethics. The information is public and disclosed in the chamber of commerce company register

2-16 Communication of critical concerns

2-17 Collective knowledge of the highest governance body

2-18 Evaluation of the performance of the highest governance body

a. Performance evaluation procedures

b. Independence of evaluations

c. Actions taken

a., b., c. information incomplete or unavailable

In the future, the company intends to develop a procedure for the highest governance body to evaluate ESG impact management performance

17

Whistle-blowing envisaged by the code of conduct (box in canteen)

The Sustainability Report is presented to Management, who are made aware of the sustainability topics

2-19 Remuneration policies

2-20 Process to determine remuneration

2-21 Annual total compensation ratioa., b., c.a., b., c. information incomplete or unavailable

2-22 Statement on sustainable development strategy

2-23 Policy commitments

b. Specific policy commitment to respect human rights

b. information incomplete or unavailable

In the future, the company intends to analyse this ratio and make it available

There is no specific public policy commitment to respect human rights to date.

There is no procedure for BoD member remuneration. There is no regulated procedure for senior managers; reference is made to the contractual agreements entered into.

There are no internal procedures. Retribution is defined with reference to the appropriate CCNL

2-24 Embedding policy commitments

d. Stakeholder involvement

4-5

Code of Ethics

2-26 Mechanisms for seeking advice and raising concerns

d. information incomplete or unavailable

d. Stakeholders are not involved in defining the remediation processes.

14

The Code of Ethics is public and is shared internally. It is not shared externally, but is available on the website

14

The approach to managing grievances and other negative impacts is governed by the Code of Ethics. Other procedures are not currently formalized, but are managed internally.

17 Whistle-blowing envisaged by the code of conduct (box in canteen)

During the reporting period, no significant instances of noncompliance with laws and regulations emerged, nor were fines paid 2-28