SUSTAINABILITY REPORT
“One year on from the first report, we feel more determined in our journey towards sustainability. The progress we are making makes the road we are on more solid and the pace towards our goals more certain.
The tools and data available today allow us to quantify results and make increasingly consistent forecasts for improvement. We are increasingly identifying where we need to intervene to integrate the principles of circularity and environmental transition into all internal processes.
We are aware that we are not alone in this journey. We know how important sustainability goals are to those who work with us and those who choose our brand. The innovations we bring to the products, technologies and services we develop are designed to bring the benefits of environmentally responsible cleaning to the outside world.
The year 2023 saw the introduction of two significant product innovations. The first is AQUÆ® technology, which allows cleaning without the use of chemical detergents, exploiting the chlorides already present in water.
The search for systems that reduce the negative impact of cleaning on the environment has been a constant in our history, leading to innovations over the years that have enhanced the sustainable value of our products, and continues to drive us to find ever more revolutionary methods.
The second innovation is the ability to have our machines made of recycled plastic, certified ReMade in Italy. We worked on the project in partnership with our suppliers to achieve a certified circular product. It is an achievement that is a testament to how the value of results and the scope of benefits can be increased by working with like-minded companies.
LETTER TO STAKEHOLDERS FROM THE CHIEF EXECUTIVE OFFICER
In addition, we were awarded the EcoVadis Gold Medal for social, environmental and ethical performance, and the CFO - Carbon Footprint of Organization certification for company-wide greenhouse gas emissions according to ISO 14064-1:2018.
The innovations and certifications that underpin our journey are two aspects of a single vision: growth that puts environmental needs at the center. We want to change the way cleaning is done and offer customers a state-of-the-art and more efficient alternative. We benchmark our progress and demonstrate the reliability of our commitment through international awards. Through these activities, we can also help suppliers, customers and employees achieve their sustainability goals and create a greater positive impact together.
We are committed to reducing our footprint and continuing to find new ways to address global challenges. We want to be part of the change and contribute with our work to a more sustainable future”.
Massimiliano Ruffo C.E.O. Fimap S.p.A.
Fimap has always been committed to creating its own products with respect for people and the environment, studying technologies that make the machines high-performance and reliable, so they can do their job well for as long as possible.
After adopting various energy-efficiency policies and directing our production towards machines with increasingly limited impact, the most logical consequence was to talk, seriously and honestly, about what we’ve done, transparently providing the information needed to appreciate Fimap’s impact and how it is addressed – in line with the approach that we have always had.
This is why we have decided to continue to make all our actions publicly available and consultable through the voluntary production of the Sustainability Report - to demonstrate our commitment to our stakeholders.
A fundamental stage of this journey was the Materiality Analysis, which has the main goal of correlating the company’s priorities with those of its stakeholders: as stated in the GRI standards, discussion is required with all who may be affected by the actions and policies adopted.
For Fimap, this aspect represented an important occasion for exchange with its stakeholders: we were able to consider perceptions and perspectives from outside, broadening our outlook and incorporating the new input from external parties into our policies.
The materiality analysis also allowed us to compile a list of Fimap’s material topics, which constitute the foundation for drawing up this Report in accordance with GRI 3 of 2021. Management approved the topics on 6 February 2023.
METHODOLOGICAL NOTE
Fimap’s commitment to taking responsibility for and addressing its own impact is not a recent development, but one that has taken place over years, resulting in great awareness of the actions to take to tackle the changes occurring at a global level.
This Sustainability Report has been drawn up in accordance with the “GRI Sustainability Reporting Standards”, published by the Global Reporting Initiative (GRI) in 2021, and it refers to the year 2023 (from 1 January to 31 December), in the same way as the Annual Financial Report.
The Sustainability Report has been drawn up for the second year, and annual publication is envisaged, in keeping with the Annual Financial Report.
The scope of this Annual Financial Report is limited to information on the registered office of Fimap S.p.A.- Via Invalidi del Lavoro 1, Zevio (VR), and the adjacent Logistics Centre located at Via Maestri del Lavoro 22, Zevio (VR), also owned by
Fimap S.p.A.. It therefore reflects the information provided in the Statutory Financial Statements provided by the Company independently as at 31 December 2023. The figures for the other companies belonging to the Tax Group that are included in the Consolidated Financial Statements are instead not taken into consideration, so that the latter are not considered.
THE FIGURES
178 employees
45.7 M annual revenues
82 countries served 1028 tonnes of product
7 the sectors where we operate 1 + 1 production site + logistics unit 35 years of history
INTRODUCING OURSELVES
WHO WE ARE
Fimap is an Italian company, with registered office in Santa Maria di Zevio, Verona, that designs and produces professional floor cleaning machines in Italy and exports to 82 countries worldwide.
The range includes autonomous scrubbing machines, scrubbing machines, sweeper-scrubber machines, sweeping machines, vacuum cleaners, wet & dry vacuum cleaners, spray-extraction cleaners and single disc machines, developed to satisfy every type of cleaning need and equipped with advanced solutions that enable high standards of hygiene to be achieved efficiently.
The story of the company is told through revolutionary intuitions that have given rise to machines and technologies that have helped to open new market segments, promote an advanced cleaning system and reduce environmental impact and the cost per square metre cleaned.
> 1988
Fimap is born
In 1993, Massimiliano Ruffo, the current CEO, took up management of the company and immediately launched a strategy focusing on research into alternative solutions to cleaning needs, fuelled by an enterprising spirit and desire to innovate.
> 2002 Rationalization of the range
Market segmentation was introduced to the cleaning sector for the first time, creating specific product lines for areas of application. This clear inclination to listen to needs was immediately apparent, as well as the ability to interpret them and the desire to stand out through a targeted offering rather than a generic one.
> 2004
The modular Enjoy system
Experimentation with a modular design system for scrubbing machines took place. It was intended to simplify activity connected with use for the end user and to achieve low costs of ownership and great productivity with excellent value for money as well.
> 2006
The new headquarters and Italian Customized Cleaning globally
The new 23,000 sq.m, headquarters is inaugurated, a sign of the strong growth that in just a few years has taken the Fimap brand beyond national borders, to the point where 70% of production is exported. Rapidly winning over foreign markets
drove a desire to stress the value of a product designed and made in Italy. This was summed up in the new Pulito Italiano Personalizzato (Italian Customized Cleaning) slogan.
Arrival of the Genie of small spaces
Genie is the smallest professional scrubbing machine, designed to replace manual, bucket and mop systems and mechanize the cleaning of spaces under 1000 sq.m. With Genie, Fimap effectively created a new market segment.
> 2009
The Professional Line and Easy Line are born Fimap reorganized the range into two separate main lines with the dual aim of simplifying the offering for customers and optimizing production processes.
> 2010
Fimap Affordable Cleaning
At this point, the market wanted products able to offer a balance of affordability and performance. Fimap offers a range of scrubbing machines that cost just 1 cent to clean 1 square metre, thanks to new technologies developed to eliminate waste and optimize the use of resources. These solutions were one component of the first real environmental strategy, the Sustainable Cleaning Project, which encompassed all innovations directed towards more sustainable cleaning.
> 2011
Fimap Academy
Awareness arose that the path of innovation could not concentrate on the machines alone, but that personnel skills had to develop as well. The Fimap Academy opened, a space for training every professional involved in the industry through specific programmes, from operators and site supervisors to business owners and commercial figures.
> 2012
The first micro-ride-on scrubbing machine is born Fimap launched Mxr, the micro rider, a compact ride-on scrubbing machine that operates in the same spaces where walk-behind models are normally employed. Once more, this enabled a reduction in the cost per sq.m. cleaned. Its particular design earned it the “red dot award: product design 2013”.
> 2013
Fimap reinvents the sweeping machine
The first hybrid-power model is unveiled, the FSR Hybrid sweeping machine. It’s a small ride-on, where the autonomy of the petrol engine meets the clean energy of battery power, for a total autonomy of up to 7 hours.
> 2014
The FLOBOT project
The European Union financed a project to create an autonomous scrubbing machine. The project was entrusted to a pool of specialists involving universities, users and software developers, where Fimap represented the machine’s designer and manufacturer. It ended with the product presentation in 2017.
> 2015
The age of lithium Fimap defied the natural laws of scrubbing machine through the introduction of lithium power supply. Rapid partial charging enabled a switch from single daily operation to constant machine availability. The first lithium-powered models were the smaller ones, perfect for capitalizing on brief operations carried out several times a day. Year by year, the technology was also extended to the larger models.
> 2016
Orbital Technology
Fimap introduced orbital technology to single disc machines and scrubbing machines, enhancing the cleaning action and manoeuvrability, making them extremely versatile in terms of application and reducing water and energy consumption.
> 2018
FFM - Fimap Fleet Management
Fimap proposed a telemetry system that collects data from machines in use and converts it into invaluable information that can be consulted in real time using an app. FFM provides customers with a complete overview of a machine at work, helping to coordinate use, control consumption, optimize times and reduce costs.
> 2019
The first ISO 14067:2018 certified scrubbing machine range in the world
Over the years, Fimap has equipped its scrubbing machines with innovations that have led to increasingly scientific efficiency control. Its effective value in reducing the impact of climate change was finally recognized through international certification.
> 2020
Sanitizer and Disinfector Technology
While the world slowed owing to the Covid-19 pandemic, Fimap once again proved itself responsive and prepared: in record time, it developed and released a line of surface sanitization machines that allow rapid and effective operation.
> 2021
Orbitizer
Orbital technology was exploited to produce the smallest professional machine for bringing effective mechanical cleaning to previously inaccessible spaces. It’s a revolution in vehicle cleaning.
> 2022
Fimap launches offsetting with Treebu
The first 30 trees of Fimap Forest were planted in collaboration with the young local company Treebu. The goal is to offset CO 2 generated, creating a green breathing space in the province of Verona.
The new logistics center
A large digitalized logistics centre came into operation next to the main site, enabling optimization of the warehouse processes connected with production and distribution. It will help Fimap’s network of partners to boost sales and aftersales activity with a responsive service that can operate in advance and is ready to act rapidly when required.
The age of robots: CB-1
CB-1 is Fimap’s autonomous technology designed to handle routine cleaning of large floor surfaces, including high-traffic ones, so that specialized staff can attend to more skilled jobs.
> 2023
ISO 14064-1:2018
Fimap applies the international standard ISO 140641:2018 for the accounting of greenhouse gas emissions at company level, in order to communicate to stakeholders the commitment to reduce negative impacts through targeted and meaningful projects.
The new sustainability technologies
Two major innovations add new impetus to the increasingly sustainable product profile. AQUÆ® technology, which makes it possible to clean without detergent with scrubbing machines by exploiting the chlorides already present in the water, and recycled plastics, integrated in almost all product lines and certified ReMade in Italy.
The most sustainable machines on the market
With new technologies and continuous product updates, product lines are developed with ecological features that are almost unique on the market. This is the case with the EMx scrubbing machine and the FSR7 sweeping machine, featuring recyclable plastics, HEPA filters, CO2 monitoring, lithium-ion batteries and, in the case of the EMx, also AQUÆ® technology for detergent-free cleaning.
FIMAP IN THE WORLD
Over the years, the Fimap network has consolidated exports of our products to 82 countries worldwide. Our main commercial relationships are supported by a large network of foreign operators, qualified managers who follow the various markets on which Fimap sells its machines.
In particular, the commercial office of Fimap France is constantly expanding, by reinforcing reciprocal collaboration and strengthening a network of exclusive regional dealers to meet demand in a targeted, uniform manner throughout the country.
THE COMPANY’S MISSION
Every day our products are used all over the world to keep common areas clean, passing before the eyes of many people. We design them with the utmost care and dedication, so that they can be identified as a symbol of trust and quality.
To do this we pursue strategies that involve both our internal and external activities, and that become part of a code that gives value to relationships, to the contribution of all collaborators and to the environment.
We respect our employees, their freedom and their rights, and we are committed to create a positive work environment where growth and continuous improvement are fostered. The Quality, Environment and Safety management processes are certified according to the respective international standards and making them more and more efficient it is among our priorities.
Our company policy defines our priorities and the next goals we are devoted to improve.
OUR VALUES
Fimap core values are those principles that drive company choices, define goals and describe the professional commitment towards our customers.
> Innovation
We believe in innovation as a concrete means to improve our product performance, so that they can achieve higher cleaning standards with less consumption.
> Customer
Our customer satisfaction is our growing strength.
> Environment
We encourage a responsible use of resources and we commit ourselves to reduce the environmental impact of the entire production process.
> Quality
We want to gain the confidence of our customers with the quality of our products.
Fimap S.p.A. is a private limited company, with single member. It is owned by Comac S.p.A., of which Fimap is a subsidiary.
Its system of organization comprises the Board of Directors and Board of Statutory Auditors.
The Board of Directors is vested with the broadest powers for the ordinary and extraordinary management of the company. The highest governance body ensures that the company’s mission is understood and applied in line with the values that guide operations. Alongside it, the Board of Statutory Auditors is the supervisory body that guarantees the lawfulness and consistency of the actions taken.
With respect to workplace health and safety and environmental protection, a team has been assembled within the company that deals with supporting the company with all issues. Some members of the same team work together with the social performance team that addresses Fimap’s ethical issues.
With respect to environmental sustainability, on the other hand, a specific area was established, the head of which manages and coordinates all related activities, in line with the company’s goals.
> Composition of the Board of Directors
• Chair of the BoD - Giancarlo Ruffo
• Managing Director - Massimiliano Ruffo
• Board Member - Odila Tomezzoli
• Board Member - Giampaolo Ruffo
The Board of Statutory Auditors, which is required by law, performs its function as a supervisory body by overseeing Fimap’s activities and comprises three statutory auditors and two substitute auditors.
GOVERNANCE AND COMPLIANCE
This is the organizational chart for the company functions of Fimap S.p.A. as at 31/12/2023.
BOARD OF DIRECTORS
Employer
BOD
CEO
GENERAL MANAGER
CEO
MANAGEMENT SECRETARY
SEC
HUMAN RESOURCES
HR
INFORMATION & TECHNOLOGY
CIO
COMPANY PHYSICIAN
CP
ENVIRONMENTAL AND SAFETY QUALITY SYSTEM
QES
FINANCE AND CONTROL
CFO
HEALTH AND SAFETY MANAGER
H&SM
ENVIRONMENTAL SUSTAINABILITY
CSO
SOCIAL PERFORMANCE TEAM (SOCIAL COMMITTEE)
SPT
WORKERS’ SAFETY REPRESENTATIVE
WSR
We are also aware of the importance of building and cultivating relationships of trust with customers and suppliers through appropriate conduct, in observance of internal regulations and the law. We share the values that guide our daily business activities and all the related business relationships through our Code of Conduct.
It contains all the fundamental principles that every employee and representative of Fimap must observe, formally stating their acceptance of the Code of Conduct. These principles cover various specific aspects, which are central to appropriate business conduct.
The Code also envisages an anonymous whistle-blowing mechanism: employees may use the notification box in the canteen to report any concerns or actual or suspected code violations.
There is also a dedicated e-mail inbox (whistleblowing.odv@ fimap.com - spt@fimap.com) and flow of operation as envisaged by regulations and summarized in the working papers of the Supervisory Body for compliance with Law 231 and in the company Code of Conduct.
CB-1 AUTONOMOUS SCRUBBING MACHINE
The autonomous technology that helps cleaning professionals enhance operating productivity
RESEARCH AND DEVELOPMENT
Every Fimap machine is born with the aim of bringing something that was not there before, to reach new possibilities of use and enhance the advantages of professional cleaning. We carefully analyse the market, to identify new applications and new segments for professional machines, changing the traditional cleaning methods to raise the levels of sanitization of the environments, offer more productivity, reduce costs for our customers, reduce the use of resources and make cleaning easier and more effective.
> Autonomous scrubbing machines Fimap’s autonomous technology helps professionals to optimize cleaning in large spaces and increase productivity. While CB-1 carries out the most simple, time-consuming and repetitive task, of cleaning large surfaces, specialized staff can devote their time to more skilled jobs, enabling the company to offer a higher-quality service.
> Performance scrubbing machines
Range with high technological content, inspired by a philosophy built on 7 basic principles: strength, power, safety, simplicity, sustainability, configurability and connectivity. These principles turn into essential characteristics for a new era of professional cleaning, with more control over results and more attention to the environment. It’s the first range of scrubbing machines in the world to have achieved CFP –Systematic Approach certification, in accordance with UNI EN ISO 14067:2018. The state-of-the-art technology promotes advanced performance management that allows the environmental impact to be controlled as well thanks to the FFM – Fimap Fleet Management. They are designed to maintain effectiveness and efficiency over time and guarantee a high residual value, potentially reducing the costs of switching to a new model.
> Sweeper-scrubber machines
The performance of two machines in a single solution. GMG Combinata combines the strength of a real sweeping machine with the power of a large scrubbing machine. One single machine does the work of two, halving the time and costs of the job, labour and management.
> Original scrubbing machines
Created to offer the perfect balance of reliability and affordability. The wide range allows every type of environment to be accommodated, from small businesses to large industrial sites. Along with good results, the main goals are still reduced work times, low costs of ownership, consumption optimization, increased work efficiency and no waste resources.
> Product range
AUTONOMOUS scrubbing machines
PERFORMANCE scrubbing machines
Sweeper-scrubbers
ORIGINAL scrubbing machines
Sweeping machines
Vacuum cleaners
Wet & dry vacuum cleaners
Spray-extraction cleaners
Single disc machines
> Sweeping machines
The range presents a variety of effective models for the collection of dust and dirt for both indoor and outdoor areas. Every sweeping machine has unique characteristics that make the activity simple and convenient for users.
> Vacuum cleaners
Commercial vacuum cleaners that guarantee performance and efficiency. They’re versatile and packed with accessories for meeting various cleaning needs. There are models with HEPA filters to filter particulates and powered by lithium batteries for greater mobility without the limitation of a cable.
> Wet & dry vacuum cleaners
Fimap’s range of wet & dry vacuum cleaners is made up of powerful models, also suited to demanding applications. They all feature trolleys to ensure the utmost comfort during use and movement. The accessories provided as standard and the
optionals available allow the widest possible range of dirt conditions to be resolved.
> Spray-extraction cleaners
Injection-extraction models ideal for the deep cleaning and removal of stains from textile surfaces, upholstery, linings and carpet floors. Solutions for both small and large surfaces are on offer.
> Single disc machines
They are powerful and reliable, able to deal with all kinds of operations on hard, vinyl and wooden floors, returning lustre and cleanliness to the surfaces. The most recent is the small Orbitizer, powered by lithium batteries, perfect for cleaning even the tightest of spaces, like floors of vehicles, quickly and professionally.
PRODUCT RANGE
AUTONOMOUS SCRUBBING MACHINE
SWEEPER-SCRUBBERS
SWEEPING MACHINES
VACUUM CLEANERS
WET & DRY VACUUM CLEANERS
PERFORMANCE LINE SCRUBBING MACHINES
ORIGINAL LINE SCRUBBING MACHINES
SUSTAINABILITY REPORT
GMG Combinata
Genie XS
iMx
Maxima
FSW5
FSR Hybrid
FSR B
FV9+
UP36
FV30
NANO
FSM
FV60 FV80
FV9+ B GL GxL
FV13.1 Pro
FV13.1+ HEPA
FV-CART
FV20.1 WD
FV P30.1 WD
FV P65 WDM S
FV P65 WDB
FV XP110 WD
FIMOP
Genie B Genie Bs Genie E
My16
My50
FV A30.1 WD FV A65 WDM S
FV A75 WDB
CB-1
EMx
FSR7
FS80-90-110 B/D/Bifuel
SPRAY-EXTRACTION CLEANERS
SINGLE DISC MACHINES
Magna
Magna 85/100
SERVICES
> Consulting and design
We put our many years of experience at the service of our customers to guarantee efficient results according to the specific sector and use envisaged for our machines.
> Configuration
We offer tailor-made solutions to build customized fleets that are appropriate for every requirement.
> Hire or purchase + maintenance
Various ways of offering our products, to ensure flexibility of choice and support the purchase of machines with checks and interventions at the same time.
> Setup
We set up the machine according to the needs of the customer, so as to increase productivity and save money.
> Training courses
We offer cleaning operators training to ensure safe operation, better results, reduced consumption and lower operating costs. The Fimap Academy also organizes courses for all figures in the sector and specialized courses.
> Digital fleet management
Fleets are digitalized to collect data and information in order to monitor position, how they are used, consumption and environmental impact, by machine, by whole fleet, by site or by shift.
> Authorized workshop network
Through a network developed worldwide, we directly train the technicians of the authorized workshops so that they acquire in-depth knowledge of the machines, and full expertise in the management of routine and extraordinary maintenance.
> Maintenance and repair
A comprehensive support service, accompanying the product to offer a long-lasting cleaning experience.
> Original spare parts
Our spare parts are immediately available for quick replacements thanks to the distribution centre that takes care of reaching our authorized workshops all over the world.
THE APPROACH TO SUSTAINABILITY
Transforming intuitions, creativity and innovation into successful quality products.
STAKEHOLDER ENGAGEMENT
To carry out the materiality analysis, Fimap performed exhaustive analysis of its own sustainability context, taking into account its own commercial relations as well as including our stakeholders, both internal and external. Stakeholder engagement represents a particularly fundamental element of Fimap’s Sustainability Report, essential for gathering input to configure the materiality analysis correctly.
Stakeholders were initially consulted through a survey, before proceeding to a number of direct interviews. We decided to involve this method of active stakeholder
engagement to investigate the topics proposed in the survey in depth: the value added of this method is in-depth qualitative analysis, which provides subjective data and enables an opportunity for open exchange of information with the affected party. It’s an opportunity that allowed us to identify a great deal of agreement with respect to the key priorities that a leading company in this sector must manage.
STAKEHOLDER CATEGORIES
CUSTOMERS
SUPPLIERS
EMPLOYEES
TRANSPORT COMPANIES
BANKS
PRESS OFFICERS
TRADE ASSOCIATIONS*
LOCAL ORGANIZATIONS, SCHOOLS, INSTITUTIONS
EXTERNAL CONSULTANTS
BENEFIT CORPORATIONS
ENGAGEMENT ACTIVITIES
Periodic meetings with commercial managers
Trade fairs
Technical assistance
Specific training
Materiality survey
Meetings
Materiality survey
Periodic visits
Feedback interviews
Meetings with management
Anonymous reports
Materiality survey
Welfare
Training plans
Materiality survey
Materiality survey
Materiality survey
Materiality survey
Materiality survey
Materiality survey
Materiality survey
E ENVIRONMENTAL RESPONSIBILITY
S SOCIAL RESPONSIBILITY
G GOVERNANCE
MATERIALITY ANALYSIS
Materiality analysis is a fundamental stage with the purpose of understanding the priority economic, social and environmental impacts perceived by Fimap’s stakeholders.
The Global Reporting Initiative (GRI) has proposed materiality as the starting point for bringing reporting more closely in line with stakeholder expectations.
It’s a fundamental stage in the stakeholder engagement process, because it allows the perspectives that an organization’s key stakeholders consider material to be explored, so that they are involved in defining company strategies and priorities to be achieved, accurately identifying critical concerns and opportunities.
FIMAP S.P.A.’S MATERIAL TOPICS
Research and Development
Customer relations
Social supplier assessment
Training
Economic performance
Health and safety
Energy
Equal opportunity
Emissions
Employment
Transparency
Economic sustainability of work
Optimization of costs and resources
Economic impact on the area
Water
Waste
External communication of commitments
Ethics and integrity
Non-discrimination
IMPACT OF FIMAP (POSITIVE AND NEGATIVE)
- Research into new low-impact raw materials
- Research budget allocation
- Eco-design of products
- Competitive market benefits
- Consolidating relations
- Attracting potential new customers
- Deterioration of relations in cases of bad management and customer experience
- Control of chain
- Meeting legal requirements
- Obtaining supply chain certification
- Potential episodes of exploitation or non-compliance in the upstream supply chain
- Professional employee growth and development
- Promoting the abilities of individuals
- Skills upgrading
- Allocation of economic resources to training
- Attracting potential customers thanks to external training
- Value creation
- Spending on local suppliers
- Workplace injuries
- Occupational diseases
- Reduction in absenteeism due to illness or injury
- Increase in injuries due to incorrect management
- Reputational risks
- Atmospheric emissions associated with energy consumption
- Use of renewable energy
- Energy efficiency
- Increased energy costs
- Creating the best work environment
- Reputational and image risks
- Quantifying baseline emissions
- Avoiding greenwashing
- Atmospheric pollution
- Reputational and image risks
- Creating the best work environment
- Employee safety and stability
- Attracting new resources
- Reputational and image risks
- Consolidating relations
- Non-compliance
- Spending on local suppliers
- Acquiring market share
- Developing innovative technologies for enhancing product efficiency
- Spending on local suppliers
- Water consumption for production purposes
- Waste management for our machines
- Optimizing water use in machinery
- Reduced waste quantity
- Penalties for incorrect waste management
- Increasing trust
- Attracting capital
- Promoting company values
- Contractual agreements
- Non-compliance
- Creating the best work environment
- Promoting a better internal culture
- Reputational and image risks
30
30 trees planted 1 green area created
RESPONSIBILITY TOWARDS OUR AREA
We’ve always had a strong connection to the area where we operate and produce. This is the reason why in 2022 we began collaborating with Treebu, a benefit corporation that plants Paulownia trees, involving various companies in processes of sustainability and environmental impact reduction in Italy through various certified projects in our area.
Specifically, we chose a company that plants trees in our area, contributing to the creation of a forest in the province of Verona. In partnership with Treebu, we have planted our first 30 Paulownia trees, aiming to create a green area that flourishes as we do. Paulownia trees can absorb up to 10 times more CO2 than any other tree, a factor that makes it an effective solution in promoting balance between the company’s growth and respect for the environment in which we live.
In the decades to come, our trees will continue to offset emissions and, as we gradually expand, the tons of CO2 captured will increase over time as well.
> Company goals: Integrated Policy
• Customer orientation
• Pursuit of Quality
• Respect for the Environment and Sustainability
• Respect for Safety
• Promoting and sharing company culture
• Pursuing a spirit of continuous improvement in company performance
• Incentivizing the promotion and development of partnerships with customers and suppliers
• Maintaining ethical conduct
• Constant risk and opportunity management
FIMAP’S SDGs
Quality education
SUSTAINABILITY GOALS AND COMMITMENTS
Goals
Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
Clean water and sanitation
Ensure availability and sustainable management of water and sanitation for all
Affordable and clean energy
Ensure access to affordable, reliable, sustainable and modern energy for all
Industry, innovation and infrastructure
Building a resilient infrastructure and promoting innovation and fair, responsible and sustainable industrialization
Reduced inequalities Reducing inequality within and between nations
Our actions
Fimap Academy
It’s addressed to all figures and at all levels in the sector, from retailers and contractors to technicians and users, and offers specialized training courses to explore the various issues involved in mechanized cleaning in depth, improving individual professional abilities.
Technologies for water protection and detergent reduction
Various technologies are available for reducing water consumption, use of detergents (FSS – Eco Mode - AQUÆ®) and recycling cleaning solution (FLR).
The most advanced models can further limit consumption and avoid waste thanks to zone programs, through which the use of resources is dosed in advance according to the real needs on site.
Technologies for optimizing and reducing use of energy resources
Our machines are equipped with solutions that reduce energy consumption in use (Eco Mode, FES), high-efficiency battery chargers and the option of favouring lithium over conventional power supply.
Solar panels
We’ve invested in creating an extensive photovoltaic system located on the new logistics center, thanks to which we can integrate energy supply from renewable sources.
LED lighting installation
With the aim of reducing energy consumption, the switch to LED lighting begun in 2018 has so far resulted in savings of 11,300 Kwh
Partnership with the Più di un Sogno Foundation
We support the Più di un Sogno Foundation, which promotes the social and occupational integration of people with intellectual disabilities. The social enterprise project places young people in jobs, providing them with the tools to integrate into society and embark on a path of professional fulfillment.
Responsible consumption and production
Ensure sustainable consumption and production patterns
Recyclable and recycled materials
We minimize the impact of materials on the environment by integrating ReMade in Italy certified recycled plastics into our production. We provide our customers with the Recycling Manual that catalogs all materials used and provides instructions for proper disposal.
Certified procedures
The internal procedures are assessed regularly in accordance with the requirements for the renewal of ISO 14001:2015 certification.
Climate action Take urgent action to combat climate change and its impacts
Fimap services and technologies
Thanks to the solutions available on the machines, the technologies for constant monitoring (FFM), consulting and training, we favour a method that reduces environmental impact during use.
Fimap method and Carbon Footprint Systematic Approach
The strategy adopted, which combines product and services and which enabled ISO 14067:2018 certification, makes an approach to cleaning that promotes the protection of resources possible.
Reducing organization greenhouse gas emissions
Establishment of a GHG inventory in accordance with the requirements of ISO 14064-1:2018, with a commitment to pursue company-wide emission control and reduction procedures.
OUR CERTIFICATIONS
Certifications are an incentive to keep improving processes and become an important tool to spread with all our stakeholders how much we care about our work.
Fimap has certified the Quality, Environment and Safety management systems according to international standards, thus declaring its commitment towards a responsible and transparent production.
Further recognized certifications attest to our commitment in all areas of sustainability: from the environment to people and company ethics, we can offer certified evidence of our achievements.
> Quality – ISO 9001:2015
An organizational model based on a process guide using quality management principles - essential for good company direction.
> Safety – ISO 45001:2018
Highlights the active commitment to the protection of workers’ health, via specific procedures, investments and continuous training.
> Environment – ISO 14001:2015
The official recognition allowing the environmental impact of the business to be kept under control, with an ongoing commitment to reduce that impact.
> SA 8000
It is the leading social certification for companies across the globe which concerns international agreements on labour, human and child rights. At Fimap we foster a strategy of growth which also involves the people who work with us, protecting their rights and guaranteeing a workplace which respects their professionalism.
CARBON FOOTPRINT SYSTEMATIC APPROACH
> ISO 14067:2018
The latest-generation scrubbing machines have obtained CFP – Systematic Approach certification of the procedure for calculating the quantity of CO2e emitted over the entire life cycle. This means that we are able to provide real data that describes the actual climate performance of our scrubbing machines for every hour worked.
CARBON FOOTPRINT OF ORGANIZATION
> ISO 14064-1:2018
The standard defines the requirements and guidelines for quantifying and reporting GHG emissions at the company level, allowing the company to identify its CFO - Carbon Footprint of Organization. It fosters the development of projects to reduce emissions, enabling the implementation of targeted programs based on certified data.
> EUnited Cleaning Scrubber Dryer Performance
The EUnited Cleaning scrubbing machine performance label has been developed by Europe’s leading cleaning machine producers and is based on the TS 35000 Technical Specification and international IEC/EN 62885-9 standard, both documents in force. Testing is used to label and identify scrubbing machines with high cleaning efficiency that use less water and energy.
> ReMade in Italy
Plastic is the most commonly used material in the production of cleaning machines. In an effort to reduce its impact on the environment, Fimap has launched a project to recover waste plastic and reuse it, transforming it from waste into a resource. Entrepreneurship rewarded with ReMade in Italy certification,which recognizes the value of the product within a circular economy model.
> ECOVADIS
EcoVadis sustainability assessment awarded Fimap a Gold Medal for its environmental, social and ethical performance. Company performance was assessed according to shared international standards. This success is a tool for communicating Fimap’s determination to pursue a socially responsible growth style in a transparent manner.
VALUE CREATION1
During 2023, the economy showed signs of recovery, although the machinery manufacturing sector was characterized by a slight downturn that affected most companies in the Italian market.
The company followed the national trend, with profitability increasing in some areas of the world and decreasing in others.
It faced numerous challenges related to uncertain raw material costs and supply difficulties.
Generally speaking, the latest year should be considered as positive overall in terms of Fimap’s performance, despite the loss of profitability mentioned. The company succeeded in maintaining its market share, and in certain geographical areas even increased it.
1 For further information on the company’s economic performance and financial position, please refer to the Fimap annual financial report as at 31/12/2023.
OUR SUPPLY CHAIN AND THE IMPACT
ON THE AREA
GRI 414
The supply chain is a fundamental element for our company. We pay great attention to its management, recognizing the importance of collaborating with professional, reliable suppliers. Our collaboration with suppliers that follow similar development ideas and principles is a key element for guaranteeing a responsible and sustainable supply chain. Working with reliable suppliers, we can offer our customers high-quality products and services, while maintaining a commitment to company ethics and compliance with environmental and social standards at the same time.
We aim to maintain open dialogue with our suppliers, promoting collaboration based on transparency, innovation and continuous improvement. Together, we will work to develop sustainable solutions and to face current and future challenges, in
GOVERNANCE AND ECONOMIC VALUE
Taking care of relations and the local area
order to generate a positive impact on the communities in which we operate.
We have adopted specific supplier assessment criteria and are pleased to confirm that 100% of the 25 suppliers involved meet our quality and sustainability requirements. In particular, we are keen to stress that no case of suppliers with significant negative social impact was identified.
In addition, thanks to the collection of data and information for conducting the materiality analysis, we identified that approximately 40% of our spending on suppliers is made in the province of Verona.
The figure highlights our commitment to support the area in which we operate. We are proud to contribute to the local economy and promote the development of businesses in our province through our supplier relations. We will continue to dedicate the utmost attention to supply chain management in order to guarantee the quality, reliability and sustainability of our activities.
COLLABORATING WITH CUSTOMERS AND SUPPLIERS: THE VALUE OF PARTNERSHIP
Our company assigns great value to relations with stakeholders: we are aware that customers and suppliers are our main source of inspiration, and drive our success. For this reason, we are committed to valuing and constantly building up our relationship with them.
One of the initiatives that allows us to strengthen these relations is active participation in trade fairs. Attending these important events offers us a unique opportunity to make direct contact with our customers, listen to their needs and provide them with customized solutions. During these exhibitions, we have the chance to present our products and services, illustrate our skills and share our experience with a qualified public.
By taking part in trade fairs, we can create an environment of mutual exchange of knowledge and information with current and potential customers. This allows us to better understand their needs, identify new development opportunities and consolidate their trust and loyalty towards us. We will continue to invest in these appointments because we believe that they are a fundamental tool for maintaining a close, lasting relationship with our stakeholders, allowing us to remain at the cutting edge in our sector and to offer ever more innovative and suitable solutions for their needs.
These events offer the opportunity to bring together people from different parts of the world, creating an environment for networking and exchanging ideas that is difficult to reproduce virtually. The chance to interact with customers and suppliers face to face allows us to establish deeper and more significant connections, promoting reciprocal trust and building long-term relations.
> Trade fairs in our sector
• Interclean - NETHERLANDS
The world’s leading cleaning and hygiene trade show, based in Amsterdam.
• Europropre - FRANCE
The hygiene, cleanliness and multiservices trade show for companies, industries and communities, based in Paris.
• ISSA Pulire - ITALY
International exhibition of production and technologies for environmental hygiene activities, based in Milan.
OPTIMIZING COSTS AND RESOURCES
Reducing the costs of cleaning by optimizing the use and control of resources is one of the central goals that we have set for ourselves as a company: we are aware of the importance of managing our cleaning processes efficiently and using available resources responsibly.
By implementing innovative strategies and technologies we aim to maximize the efficiency of our cleaning operations, by reducing waste and optimizing the use of resources such as water, energy and chemicals. We invest in training our operators, so as to ensure their awareness of cleaning best practices and that they use resources appropriately.
At the same time, we are committed to monitoring our processes and we carry out analysis to identify areas for improvement and implement sustainable solutions. As we’ll see later on in this document, we invest in assessing the environmental impact of our products. It’s a goal that actually contributes to environmental sustainability in addition to its economic benefits. By reducing the consumption of natural resources and limiting the environmental impact of our cleaning activities, we want to promote conservation
of the environment and the well-being of the communities in which we operate.
In short, reducing the costs of cleaning by optimizing resources is a key element of our company strategy. We will continue to invest in innovative and sustainable solutions to achieve this goal, demonstrating our commitment to social and environmental responsibility.
THE LOGISTICS CENTER
The logistics center resulted from a strong vision and major investment and allows us to keep the logistics service effectively under control, rationalizing and optimizing distribution management for the finished product.
Without a shadow of doubt, this project indicates and drives the growth of the company, which demonstrates its responsive capacity in the face of market and production needs.
DIGITALIZATION
SPEEDS UP THE ORDER PROCESS
SHIPPING IN 24 HOURS
TRANSPARENCY OF INFORMATION, TRACEABILITY AND SPEED
In light of the spread of new business models, characterized by e-commerce and online sales, it has proven increasingly important to organize the logistic aspects within the company itself. Through its logistics center, Fimap can rationalize and optimize supply chain management, from the raw materials to distribution of the finished product, through an efficient management and exchange system that can make the entire process as rapid as possible.
This is made possible by digitization projects that modernize the warehouse from a 4.0 perspective and manage transportation methods, incoming and outgoing materials in the most efficient and effective way.
WMS
We are aware of the crucial importance of preserving the environment for future generations and firmly believe that businesses have a fundamental responsibility in mitigating the negative impact of their operations on the ecosystem.
In this era of growing environmental awareness, we have recognized the need to adopt company practices and policies that reflect our sustainability values. Every choice we make in this direction also has a positive impact on the costs of ownership in the long term. We are firmly convinced that nothing must
go to waste and that every resource must be used to its full potential, both for the good of the environment and to benefit our customers.
In this chapter of our sustainability report, we want to share our key environmental commitments with you, not only to demonstrate our transparency, but also the concrete commitment we have made to reduce the environmental impact of our activities.
ENVIRONMENT
Let’s make cleaning more sustainable
For us at Fimap, environmental sustainability is an aspect to promote in every one of our activities and at all points in the development of our products.
CHEMICAL-FREE CLEANING SOLUTION
ADVANTAGES
-100% ENVIRONMENTAL IMPACT
Avoids emissions caused by detergent production, transport and disposal. Eliminates plastic from bottles
-100% RISK FOR THE OPERATOR
No contact with chemicals
WATER RESOURCE MANAGEMENT
We integrate innovative solutions to maximize efficient use of resources, with particular attention to water. We believe that every drop is precious, this principle guides our commitment to facing the challenge of sustainable water resource management.
We therefore develop state-of-the-art products that allow conscious, reduced used of water resources. By implementing advanced technologies, like water recovery and recycling systems, we reduce waste to a minimum and maximize efficiency in the industrial cleaning and scrubbing process. Thanks to these solutions, out customers can achieve excellent results with reduced water consumption and actively contribute to conservation of water resources.
-100% OPERATOR TRAINING
No training in detergent use and dosage
-97% MICROBIAL LOAD
Reduction of bacterial load on surfaces to which the solution is applied
Implementing the new FSS - Fimap Solution Saver technology means that water and detergent are dosed separately: in this way the machine uses only the necessary amount of water and the correct percentage of detergent according to the type of dirt to be removed, avoiding waste and the use of excessive amounts of solution which then can be difficult to remove.
The FLR - Fimap Long Range water recycling system increases the productivity per operation, because the stops required for emptying and refilling the tanks are reduced and more sq.m. can be scrubbed using the same load of detergent solution. This reduces water and detergent consumption per operation and safety for the operator, who come into less contact with the chemical.
ELECTROLYTIC REACTOR
AQUÆ® technology is the latest innovation that allows cleaning with water alone, without the use of chemical detergents. It uses the properties of the chlorine naturally present in water, which is activated and transformed into a hypochlorous acid solution, whose oxidizing action naturally dissolves dirt without the need for a detergent. It is a technology that is not only safer, but also more natural, eliminating all the environmental impact of detergents and the pollution of wastewater with surfactants.
Within the Company too, we are aware of and pay attention to how we use water. Although Fimap’s water withdrawals are not for productive activities, we have decided to implement internal policies to reduce water consumption.
Reducing the carbon footprint over the entire life cycle of the machine
REMOVAL
RECYCLED PLASTICS
Working with its suppliers, Fimap has created from scratch a recycled material for its own exclusive use, certified “Second Life Plastic”, which guarantees the same robustness and reliability as virgin plastic. This was a bold and unprecedented initiative.
Entrepreneurship rewarded with ReMade in Italy certification, which acknowledges the value of the product within a circular economy model, the transparency of the process and its innovative footprint.
Recognized in Italy and throughout Europe, it certifies the amount of recycled material used, providing a considerable competitive advantage in tenders.
In Italy, it fulfills the requirement of the CAM reward criteria on the presence of recycled parts for at least 15% of the total weight of the plastic, favoring the achievement of the best possible technical score on the machines.
Recycled plastic is used by Fimap for the tanks of scrubbing machines, the rotating parts of sweeping machines and the drums of vacuum cleaners for solids and liquids.
The machines are characterized by their black color, the only color capable of giving uniformity to a material that, when recycled, is composed of polymers of different origins and therefore of different colors.
At the heart of the project is a re-evaluation of processes aimed at improving the resources used in production and limiting the use of new resources by reusing those already available.
The aim is to participate in a change that protects the future and provides environmentally sustainable alternatives through more efficient dynamics that minimize waste and reduce emissions.
Plastic is the most commonly used material in the production of cleaning machines. In an effort to reduce its impact on the environment, Fimap has launched a project to recover waste plastic and reuse it, transforming it from waste into a resource.
ENERGY CONSUMPTION AND ITS OPTIMIZATION
In terms of electricity consumption, in 2023, a 610 kW photovoltaic system was installed with an output of 553,427 kW, reducing the consumption of electricity purchased from the grid. The aim is to continue to increase self-produced energy and to be self-sufficient.
Electric
Electric
PERFORMANCE LINE: THE FIRST RANGE OF SCRUBBING MACHINES COMMITTED TO
“Current climate change is caused mainly by human activity. As manufacturers of cleaning machines, we believe it is our duty to consider the environmental consequences of using them. Their function is essential and necessarily involves the use of natural resources. We want to play our part in contributing to environmental sustainability targets and fighting climate change through sustainable production, committed to reducing greenhouse gas emissions and offsetting the CO2 produced locally.”
Massimiliano Ruffo C.E.O. Fimap S.p.A.
CARBON FOOTPRINT SYSTEMATIC APPROACH
ISO 14067:2018
ATMOSPHERIC EMISSIONS. COMMITMENT TO FIGHTING CLIMATE CHANGE
Among the various initiatives that we have decided to adopt, first of all is promoting responsible use of resources, and the commitment to reducing the environmental impact of our products over their entire life cycle.
We want to actively contribute to safeguarding the planet by offering eco-friendly and efficient products, where every new project can be an opportunity to improve the product and its impact on the environment, from the beginning to the end.
In line with this approach, we have performed LCA studies for a whole family of machines. The Life Cycle Assessment methodology allows us to analyse and obtain data on the emissions from a product in all phases of its production from raw materials to final disposal, from the perspective of the complete life cycle.
In particular, these studies were used to calculate the Carbon Footprint of Product, or CFP, in accordance with the ISO 14067:2018 standard. The CFP describes the greenhouse gas emissions (GHG) that a product generates during its life, from
when it is built and while it is used until its disposal. The resulting amount is the global impact of the product considered on climate change.
In detail, the machines in Fimap’s Performance range have obtained CFP – Systematic Approach certification of the procedure for calculating the quantity of CO2e emitted over the entire life cycle for machines in a single family. It means that we are able to provide real data that describes the CO2e impact of our scrubbing machines for every hour worked.
In 2023, we subjected our company-wide greenhouse gas emission values to third-party verification. The Carbon Footprint of Organization is based on the international standard ISO 14064-1:2018 and enables the calculation and understanding of the distribution of emissions along the entire value chain, without being limited to the Fimap factory.
Quantification at organizational level is the first step in establishing serious decarbonization policies that affect the entire company, before signing up to international programmes or future policies in the direction of carbon neutrality.
The emissions are divided into the 6 categories envisaged by the standard below: it is immediately evident that the vast majority of climate impact is indirect, deriving both from the products used
EMISSIONS
(raw materials) and the products made by the organization (in particular, from their envisaged use for cleaning).
These studies make Fimap’s commitment to action on climate change more concrete. Thanks to them, the company stands out from its competitors, presenting itself as a beacon and guide in the sector to the trends to be addressed in the future. This aspect also represents a value added in public tenders, where there is an
increasing trend of rewarding companies who have carried out serious quantification studies.
With respect to the greenhouse gas (GHG) inventory moreover, it is also important to stress that ISO 14064-1 is not only compliant with the GRI standards, but in line with the future CSRD of the European Union: with a more ambitious scope of application, it pushes companies to investigate Scope 3 emissions, those outside the company.
In organizations like Fimap, where production activity represents only a small part of consumption, it is even clearer how stopping at the factory gates doesn’t give a real picture of the impact on climate change and how it is instead necessary to investigate what happens upstream and downstream of production.
WASTE MANAGEMENT AND CIRCULAR ECONOMY
Our commitment also extends to waste management. We strive to raise the level of recyclability of our machines and to ensure they have a long life cycle. We also study packaging in order to reduce its volume and optimize the amount of transport,
thus contributing to a reduction in emissions. The data show a reduction in waste production compared to the previous year: this was due to the full operation of the logistics center, which allowed the creation of a stock of different materials and a consequent reduction in packaging. Cardboard packaging, used for transporting polyethylene tanks, is also reused and returned to suppliers for new materials. Waste
> Waste disposal
The ordinary management and disposal of waste are accompanied by some significant initiatives. Product life cycle analysis allows us to determine the content of material recycled, and is accompanied by a project to recover and reuse waste plastic, transforming it from waste into a resource.
Waste for disposal - 11% non-hazardous waste - 13% hazardous waste - 12% waste not for disposal - 73% waste for disposal
Waste not for disposal
Another initiative concerns the recyclability of our products, and their correct disposal at end of life by end consumers. Our Recycling Manual provides instructions for customers to promote correct recycling of the machines. Inside the manual you can find the descriptions of all the materials used and the opportunities for their reuse thanks to correct disposal.
EMPLOYEE CARE
GRI 2-7, 2-8
Part of our mission focuses on our employees, who in addition to being the driving force behind the company also represent the great Fimap family, which contributes to advancing our values and mission every day.
That’s why we are committed to ensuring ethical conduct towards employees every day, respecting their freedom and their rights, and creating a balanced environment of reciprocal respect where growth and continuous improvement are fostered.
Valuing employees is an aspect with many facets, from promoting good workplace practices to compliance with safety standards
and from developing individual abilities and skills to promoting the talents of all.
> The figures
In order to monitor the data on trends among employees, the Human Resources (HR) department acquired a dedicated management system, from which analytical statistical data is drawn.
The data included in the Sustainability Report were collected using the FTE – full time equivalent – methodology at 31/12/2023, i.e. the end of the reporting period.
There are no particular changes to report: although there was no increase in production, the number of employees rose from 175 to 178.
The Fimap family
For further information, please consult the tables in the appendix.
> Types of contract Most contracts within Fimap are open-ended, 96% of the total.
> Working hours
With respect to contracts by working hours, it can be seen that here too the vast majority are full-time.
The part-time contract figure has remained unchanged with respect to 2022, but the gender breakdown has changed, with part-time contracts for female employees increasing by one unit.
TRAINING, GROWTH AND DEVELOPMENT2
Training is one of the activities that is fundamental for Fimap Whether it’s internal, to upgrade the skills of employees continuously, or external, by developing dedicated tools available to customers, we believe that it is beneficial to encourage this process of continuous improvement and building up knowledge.
Internal training for employees is in a management update phase. The main goal that the HR department has set for itself is to create a training pathway which is shared at company level, so that the learning goals are clear for each category of employee, and the progress achieved by each employee is monitored.
Most of the training hours are delivered to the manual workers, though the other categories of employee are also well covered in terms of training.
Training delivered
> Types of training
Fimap’s internal training is divided into three main types: technical training, mandatory training and safety training. Among these, the one with most coverage is mandatory training.
On the one hand, it becomes imperative to be skilled accordingly to understand what is required and to master regulations and certifications, on the other, it is essential to use intelligent machines, capable of exploiting the benefits of modern technology and becoming, in addition to a practical help, also a source of information.
In this scenario, external training becomes a valuable tool, which allows professionals to be competitive, to stand out among all the other cleaning services. For this reason, Fimap has created a school, the Fimap Academy, which provides training courses for all the figures in the cleaning sector, retailers, technicians, operators and contractors, offering specialized courses to each one.
Topics such as site analysis, costs and operational needs are examined, along with the requirements of the regulations in force and the ways to respond to them. The training plan includes courses dedicated to in-depth analysis of services related to machines, and their relevance in the site management, such as telemetry and correct interpretation of data.
Environmental issues are among the subjects explored, with particular attention to the collection of information on the on-site impact of machines and on the options for improvement. For technicians and operators, courses are also available on the use of technologies and innovations on the latest generation machines, on maintenance activities and on the management of technical assistance.
All these services allow skills for the best use of our machines to be developed, optimizing their functions and contributing to a reduction in unnecessary consumption. Investing in training the people who will use our machines ensures safety, better results, reduced consumption and lower operating costs.
Certified training
Training on products and services provided by Fimap Academy is ISO 9001 certified, thus meeting the quality standards required by the standard and its value is also recognized internationally.
> Fimap Academy
With the sudden changes and new hygiene requirements in the professional cleaning landscape, many new technologies have also been developed and there are ever more potential choices and machines on offer.
EQUAL OPPORTUNITY AND NON-DISCRIMINATION3
GRI 405
It is the objective of Fimap to consolidate a working environment that is free from racial, cultural, ideological, sexual, physical, moral, religious or any other form of discrimination, and to offer employees equal opportunity under the same conditions.
At the same time, we are committed to making the best use of everyone’s abilities independent of external factors unconnected with the work itself: each one of us likewise represents a fundamental component of the workforce, fundamental in achieving our common goals.
Breakdown of all categories by gender still demonstrates a preponderance of men, which falls slightly in the office worker category.
> Categories and roles
Manual workers make up 66% of all employees and are the driving force behind the company: they are the ones who produce and assemble our machines, with commitment and a constant achievement of excellence that distinguishes Fimap
3 For further data on division into the various categories, please consult the tables in the appendix
Breakdown by age instead shows that more than half of employees are in the 30–50 bracket. The same trend can be observed among manual and office workers, whereas the management categories are completely made up of over-50s.
Breakdown of employees by age
LOOKING AFTER EMPLOYEES4
GRI 401
> Hires
> Terminations
> Welfare
Fimap has established an employee welfare benefits system, which undertakes to ensure equitable treatment for all employees, irrespective of the type of contract or working hours. There are no differences in how part-time and full-time employees are treated, taking hours worked into account of course.
In terms of company benefits, we meet the requirements of the National Collective Labour Agreement (CCNL). This includes welfare through the allocation of vouchers for purchasing goods and services. We also offer employees the chance to join Metasalute for mandatory contributions and Fondo Cometa for supplementary pension.
With respect to parental leave, we follow the provisions contained in the CCNL, recognizing the importance of allowing employees to balance work and family commitments. To date, there is no supplement to the mandatory arrangements.
In any case, Fimap’s employee welfare benefits are based on an equitable and inclusive approach which is compliant with regulations: we offer a series of benefits to guarantee well-being and the safety of our employees, ensuring that they are also supported by the national social security system.
ETHICS AND INTEGRITY
Ethics and integrity are fundamental principles that guide our actions and decisions, and we are committed to maintaining high standards in all phases of our activity, both internally and externally.
This is why we have adopted a company Code of Conduct. This document represents our commitment to promoting a culture based on honesty, integrity and reliability. It establishes the fundamental principles and policies that all employees are required to observe. To further guarantee this, we ensure that all people who operate in the Fimap environment – including directors, suppliers, contractors and consultants – conduct themselves accordingly and formally declare that they have read and understood the Code and undertake to comply with it.
As already advised, the company Code of Conduct also features a mechanism for reporting offences and violations of the Code by the employees. This mechanism provides a further guarantee of Fimap’s commitment to transparency.
> The aspects addressed in the code
• Honesty and moral conduct
• Fair trading
• Community and Environment
• Labour relations
• Freedom of association and the right to collective bargaining
• Equal opportunity
• Alcohol and narcotics, smoking
• Protection of health and safety in the workplace
• Compliance with national and international legislation, regulations and standards
• Information and reporting
• Corruption and Bribery
• Protection and correct use of company assets
• Company policy on competition
• Turning a blind eye
• Certainty or suspicion of dishonest conduct
• Conflicts of interest
• Abuse of position
• Fraudulent conduct by managers
• Confidentiality of company information
• Public Administration
OCCUPATIONAL HEALTH AND SAFETY
GRI 403
Fimap has always been committed to guaranteeing the protection of workers’ health through specific procedures, investments and continuous training. As also highlighted in the company Code of Conduct, the technical design of workplaces, equipment and processes is planned with the highest level of compliance with current occupational health and safety regulations.
We are committed to providing periodic and documented training on health and safety in the workplace, with particular attention to new hires and workers who change department. We also guarantee access to clean toilet facilities and drinking water, and hygiene equipment for storing food will also be provided if necessary.
Every member of the team must carry out their duties with the utmost care, strictly observing all applicable health and safety measures, in order to avoid any potential risk to themselves or
* Of which 1 commuting
5 “Injury with serious consequences” refers to injuries that have caused more than 180 days of absence.
their collaborators and colleagues. Well-being and safety for all is our top priority.
In confirmation of these commitments, as early as 2020 we achieved ISO 45001:2018 certification, a recognized international standard for occupational health and safety management systems.
> Training
• general mandatory training and specific mandatory training
• supervisor and managerial training
• H&SM and WSR training
• training for forklift operators and personnel in high-risk situations
• SA8000 training and training connected with certification where there is a health risk
> Injuries
In the course of 2023, there were no serious incidents in Fimap Three injuries occurred and one commuting injury, on the journey to the workplace.
With respect to workplace incident management, risk analysis and assessment is performed as required by law, thus allowing workplace hazards to be identified.
Incidents are followed up with analysis of causes and consequences, proceeding to draw up appropriate corrective actions.
6 The injury frequency rate (Lost Time Accident Rate) is calculated through the relationship of number of injuries to the product of
employee): it represents the number of injuries per 100 employees.
7 The workplace injury death rate is calculated as the number of deaths from workplace
8 The
9 The injury severity index (Severity Rate) is calculated through the relationship of number of days of
absence due to injury per 100 employees.
(average annual
by
TRANSPARENCY OF COMMITMENTS: COMMUNICATION WITH OUR NETWORK
Transparency and communicating commitments are fundamental values for us at Fimap. We are committed to open, transparent communication with all stakeholders, including our employees, customers, suppliers and the community in general.
We understand the importance of sharing information about our policies, practices and commitments concerning sustainability and social responsibility. We maintain constant dialogue with our network through various methods of communication including meetings, events, newsletters and our online communication channels.
Through these channels, we provide regular updates on our initiatives, on the measures adopted to reduce environmental impact, on responsible supply chain management and other relevant questions. We are committed to providing clear and comprehensible information, so that our entire network can have a complete overview of our commitments and the progress we have made.
We also actively encourage feedback and interaction with stakeholders. We welcome the opinions, questions and concerns of our stakeholders, proceeding to consider them as opportunities for improvement. We recognize that two-way communication is essential to building solid, long-lasting relations.
In conclusion, transparency and communicating commitments underpin our interaction with our customers and suppliers. We are committed to providing clear information, actively involving stakeholders and being open to feedback, with the constant goal of improving ourselves and stakeholder relations.
We want to build a community in which communication is open, honest and constructive, to work together towards great sustainability and shared success.
PARTNERSHIP WITH THE PIÙ DI UN SOGNO FOUNDATION
Fimap’s commitment extends to the local communities, helping those in difficulty to find opportunities for self-fulfillment and integration into society.
The Più di un Sogno Foundation is based in Zevio, as is Fimap, and promotes the employment of people with intellectual disabilities. Among the Foundation’s many activities, the ethical brand Valemour was selected, whose Good Food offers catering and dark kitchen services to companies for food delivery.
Fimap ordered 300 Sbrisolà cakes, which it included in its Christmas gift to employees. On the one hand, it has contributed to a social enterprise project that encourages young people to find a path to professional achievement, and on the other hand, it has highlighted the work of a local foundation that provides the most vulnerable with the tools to integrate into the community, emphasizing the value and importance of inclusiveness. The intention is to continue to support the Foundation in the future and to launch new joint projects.
ANNEXES
> GRI 2-7 – Employees 2023
> GRI 401-1 – Hires and terminations
>
> GRI 404-1 – Average hours of training by gender and category
> GRI 404-2 – Programmes for upgrading employee skills
> GRI 405 – Breakdown of employees by role, gender and age
GRI CONTENT INDEX
RELEVANT SECTOR STANDARDS To date, there are no relevant sector standards for Fimap S.p.A
DECLARATION OF USE Fimap S.p.A. has presented reporting in accordance with GRI Standards for the period from 1 January to 31 December 2023.
GRI 1 USED GRI 1 – Foundation – 2021 version
2-8 Workers who are not employees
2-9 Governance structure and composition c-vi. Underrepresented social groups
c-vii. Competencies relevant to the impacts of the organization.
The contribution of external workers for 2023 was limited to the months of January and February for only two employees
2-10 Nomination and selection of the highest governance body
c-viii. Stakeholder representation c-vi. Not applicable
Criteria used for nominating and selecting the highest governance body members
Not applicable
Not applicable
Not applicable There are no criteria or procedures for the selection and nomination of the highest governance body members; the decision is taken by the owner. The appointment is filed with the Chamber of Commerce
2-11 Chair of the highest governance body The roles are not documented to date 2-12 Role of the highest governance body in overseeing the management of impacts
The prevention of conflicts of interest is governed by the Code of Ethics. The information is public and disclosed in the chamber of commerce company register
2-17 Collective knowledge of the highest governance body
2-18 Evaluation of the performance of the highest governance body
a. Performance evaluation procedures
b. Independence of evaluations
c. Actions taken
2-19 Remuneration policies
2-20 Process to determine remuneration
2-21 Annual total compensation ratio
2-22 Statement on sustainable development strategy
or unavailable information
The Sustainability Report is presented to Management, who are made aware of the sustainability topics
In the future, the company intends to develop a procedure for the highest governance body to evaluate ESG impact management performance
2-25 Processes to remediate negative impacts d. Stakeholder engagement
or unavailable information
information incomplete or unavailable
There is no procedure for BoD member remuneration. There is no regulated procedure for senior managers; reference is made to the contractual agreements entered into.
There are no internal procedures. Retribution is defined with reference to the appropriate CCNL
In the future, the company intends to analyse this ratio and make it available
information incomplete or unavailable
is no specific public policy commitment to respect human rights to date.
The Code of Ethics is public and is shared internally. It is not shared externally, but is available on the website
Stakeholders are not involved in defining the remediation processes. The approach to managing grievances and other negative impacts is governed by the Code of Ethics. Other procedures are not currently formalized, but are managed internally.
Mechanisms for seeking advice and raising concerns Whistle-blowing envisaged by the code of conduct (box in canteen)
2-27 Compliance with laws and regulations
During the reporting period, no significant instances of non-compliance with laws and regulations emerged, nor were fines paid
TRAINING
ECONOMIC PERFORMANCE
EMISSIONS
3
GRI 406
(2016)
EMPLOYMENT
of “most significant operational sites” not relevant (single site + adjacent local logistics unit)
TRANSPARENCY
PRODUCT INNOVATION
NON-DISCRIMINATION
www.fimap.com
FIMAP S.p.A.
certificata
TÜV AUSTRIA ITALIA: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018
SGS: SA 8000:2014, ISO 14067:2018
BUREAU VERITAS ITALIA: ReMade in Italy, ISO 14064-1:2018
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