Edition 25
March & April 2024
The GDBA 2024 finalists are announced!
10 Years for Bluebell Marketing
STEM in the park
The magazine for Gatwick Diamond Business members
Invest in your future workforce with Nescot apprenticeships
Sponsored by
In the first quarter of 2023 the Home Office issued 346 penalties to UK businesses to the value of over £6m for employing migrants who did not have the right to work.
Do not wait for a Home Office visit; get on the front foot and ensure your organisation complies with all its legal and visa sponsor duties to avoid large fines.
At Birketts we can help you pass any inspection with flying colours. Our services include:
• reviewing your Right to Work check processes and record keeping
• ensuring employee HR files include required documents
• interviewing personnel involved in administering your visa sponsor licence
• reviewing HR processes, procedures and systems
• assisting with the administration of the immigration sponsor licence
• undertaking visa applications for employees on your behalf
• helping you manage your recruitment costs
• supporting with flexible and remote working contract arrangements
• providing training modules covering everything from recruiting international workers to advanced sponsor licence management.
Contact our Immigration Team so we can build a support programme that fits your business.
Sacha Wooldridge Partner
T +44 203 553 4897
M +44 7813 582177
E sacha-wooldridge@birketts.co.uk
Denise Osterwald Legal Director
T +44 203 940 6865
M +44 7980 931708
E denise-osterwald@birketts.co.uk
Welcome to your March/April 2024 edition of Diamond, providing another great opportunity for you to tell your stories and promote your business.
As you know, we also like to use Diamond to keep you fully informed on gdb events and other initiatives, so are pleased to feature the finalists for the Gatwick Diamond Business Awards 2024 ahead of the big night on 21st March at The Grand, Brighton. We wish all our finalists the very best of luck and send huge thanks to our Headline,
Category and Reception Sponsors for their fantastic support (full details on pages 6 & 7).
Being able to inspire others through celebrating your success is a true privilege for gdb, and on page 10 you can read all about another initiative designed to inspire and motivate which took place in January; the gdb Re-Energise Conference 2024. This year’s Conference took place at the beautiful Stanhill Court Hotel and was another resounding success, with guests treated to an exceptional line up of truly inspirational speakers with the added professional flair of our Host & Compere, John Young.
Paying tribute to International Women's Day this year, at our Crawley College Business Breakfast on Thursday 7th March we are looking forward to hearing from Anya Ledwith, founder of environmental & carbon management consultancy, Eshcon. Details on how to book are on page 39 as well as on our website, along with lots more upcoming events.
And in this edition of Diamond, our Member Spotlight shines on Andrew Sewell of WessexIT. A gdb member since 2007, Andrew highlights some of the profile-raising benefits he and his business have enjoyed from being part of the gdb community (page 4). Highlighting a significant step change
for our region with the Northern Runway project moving in to the examination phase and following an overwhelmingly positive response from our recent survey, I was privileged to attend the recent Gatwick Airport DCO Open Floor Hearing and present to the Planning Inspectorate on behalf of you, the Gatwick Diamond Business Membership. Take a look at page 28 for London Gatwick’s latest news update and click HERE for more information from the Planning Inspectorate.
My thanks as usual to Creative Pod for the design of Diamond and to all of you who have contributed your news, inspiring stories and advice, and thanks go to Barney Durrant and Bluebell Marketing for sponsoring this edition. Barney is a proactive member of the gdb Executive Council, and this year marks Bluebell Marketing’s 10 years in business. Take a look at page 19 to find out more about their services.
Staying with the theme of inspiration, my final comment is for Ron, a D-Day hero who you can see on page 17. A resident of new gdb Charity Member, Care for Veterans, Ron has just celebrated his 101st birthday! Thank you, Ron, and a belated Happy Birthday from everyone at Gatwick Diamond Business!
Sally Brown General Manager
1. What appealed to you about joining gdb?
I was invited along as a guest and was instantly made to feel very welcome - the meeting was also upbeat and lively. My first points of contact were the likes of Jeremy Taylor and Susan Fleet. Back in 2007, gdb was known under the name of CADIA, and I have been an active member ever since. The rest is history!
2. What was the thing that surprised you about gdb?
Sally and her wonderful team are always so full of energy, support, and encouragement, as well as delivering a vast array of different events at great quality that are continually uplifting and engaging. Well Done, Team gdb - I love coming along to your events!
3. What’s the biggest single thing you’ve got from being a member of gdb?
Our profile has been raised since becoming a member, and we are now one of the go-to MSPs in the surrounding areas.
Name: Andrew SewellBusiness
name: Wessex ITMember since: September 2007
Description: Where great service and creative technology solutions combine, leveraging our portfolio of innovative and bespoke IT support solutions for businesses. We love great service, we love monitoring - we love IT.
“gdb has supported Wessex IT brilliantly and has helped raise our profile exponentially within the region.”
4. What difference has being a member of gdb made to your business?
Personally, I have met lots of different people, made many friends, and received lots of support whilst growing Wessex IT from a business starting out with just two directors, to a team of over 20. We have met many great people and clients, raised money for charity (in a drive from Manor Royal to Monaco), and made the odd acquisition here and there.
5. gdb puts on lots of different types of events - what’s your favourite?
I do enjoy the larger monthly Membership Meet ups, where you can catch up with lots of different people in a relatively short amount of time, share stories and experiences, and build strong relationships between businesses.
However, my favourite events are the Networking at Ease lunches. By having a slightly slower pace of networking and getting to meet 8 or so people at a time at each table or course, you get to hear from a few less people, but form quality relationships. From then, I find you build relationships further with those people that you want to do business with.
6. What’s different about gdb compared to other networking you do?
There is a real great buzz across the entire organisation and there are businesses of all sizes involved within gdb. I really don’t get to meet any of the larger business owners and MDs via other networking opportunities. This is something that gdb are fantastic at doing!
7. What’s your top tip for getting the most out of networking?
Be present. Give your time freely. Support others by helping them find what they need, and you will be remembered for that - this helps grow trust within your peers.
8. Besides the events, what else do you get out of your gdb membership? Mixing with other business owners is a great form of support and reassurance, and knowing a variety of people who can help with lots of different issues is very helpful and useful - from HR, to being linked to the local bank manager!
www.wessexit.com
UK-based marine conservation organisation, ORCA, has nearly 30 years of experience in protecting whales and dolphins in UK waters. They collect data on over 25 cetacean species, contributing to global conservation efforts. ORCA engages the public through various initiatives, including citizen scientist programs, OceanWatcher data collection, donations and sea safaris. ORCA reached out to Scaramanga for
their website redesign commission, with the primary goal being to boost traffic to the Donations page and enhance the imagery. The previous text-heavy site was transformed with parallax images, galleries, and concise text, emphasising a human touch and inclusivity.
Craft was the chosen CMS to build the site, selected for its accessibility and customisation capabilities. The redesign incorporated natural sea colours, rounded corners on the imagery resembling dolphin features and intricate details reflecting ORCA's mission. Deadend pages were eliminated to improve user navigation.
The homepage featured CTAs with striking imagery and looping cetacean videos. The 'State of Cetaceans' section on this page utilised infographics for better visualisation. The Whale & Dolphin
Sightings page employed iconography for quick information conveyance. The Join ORCA page was elevated to encourage more donations, prominently featuring different price plans.
The overall result of this project is a bespoke website that is grown up but approachable and an effective mechanism to convey research. ORCA can now manage and update content independently as Scaramanga set up content templates for them to do so.
“Thank you also for all your hard work with the website, we are so pleased with how it has turned out and have had some really lovely comments from our supporters and volunteers.” - Emily Condley, Supporter Development Officer at ORCA.
Contact Scaramanga to see how they can help with your next website project.
In the heart of Sussex, Community Transport Sussex (CTS) is not just a transportation provider; it's a lifeline, fostering connectivity and community spirit. Going beyond conventional services, CTS embodies a dedication to inclusivity, sustainability, and community engagement, creating a ripple effect of positive change.
For example, Betty's story is a testament to the 'Book - A-Bus' Digital Demand Responsive Transport scheme's transformative power, liberating her from isolation and enabling independent engagement in daily activities. Betty became widowed and due to ill health could not drive so was literally 'stranded' until she found out about our flexible bus service. It has become a beacon of hope for individuals like Betty who want to restore their independence and build their social lives.
At the core of CTS's operations are dedicated volunteers, selflessly contributing time and energy to support
their community. Their Travel Buddy service exemplifies this community spirit, pairing volunteers with individuals seeking confidence to engage in activities. It's a much in demand service which yields tangible outcomes for all involved. For instance, John, a former Navy serviceman with dementia, now enjoys accompanied trips, providing respite for his wife.
CTS's services extend beyond traditional transportation, encompassing special educational needs school contracts, community group hires, volunteer car drivers, and pandemic-driven efforts to ensure vaccine appointment accessibility. The launch of the first community electric car club in the county reflects their commitment to sustainability and reducing emissions.
From organising social excursions for people who rarely get out to do fun things like visiting a National Trust park for a group afternoon tea, to
helping refugees in areas like Crawley or supporting other groups such as Kangaroos to achieve their goals, CTS showcases how transportation services can transcend their primary function. CTS sets a standard for driving impactful change.
ctsussex.org.uk
So, who are the best businesses in the Gatwick Diamond Region? You’ll need to wait until the 21st of March to find out, but the finalists in each of the categories for the prestigious Gatwick Diamond Business Awards have now been announced.
The Gatwick Diamond is home to a vast range of businesses, spanning all sectors of the economy, from household names to niche companies, and from multinationals to sole traders.
So, the winner of a Gatwick Diamond Business Award must stand out in this impressive business community.
All Award winners will have shown innovation and inspiration in their work and demonstrated a real commitment to this world-class economic area.
Winners will be announced on the 21st of March, in the Empress Suite of The Grand Hotel, Brighton, where our celebrity host, Simon Brodkin, will present the Awards and entertain us through the evening. A special thank you goes to all of our sponsors and in particular our Headline Sponsors – London Gatwick, Elekta Ltd, The Arora Group and Birketts LLP
The evening will get off to a flying start with a pre-dinner reception sponsored by Cleankill Pest Control and will be rounded off in style with live music and an opportunity to network and celebrate at our After-Show Party.
Sally Brown, General Manager of Gatwick Diamond Business said: “We would like to thank all the people who took time out of their busy schedules to prepare and submit awards entries this year and congratulate those who have made it to the final three in each category. The entries get stronger year on year so that in itself is a huge achievement and worthy of celebration.”
For more information visit:
www.gatwickdiamondbusinessawards.com
Follow us on social media:
@gdbizawards
Gatwick Diamond Business Awards
gatwickdiamondbusinessawards
The finalists in each category are:
Sponsored by Chichester College Group
Aaron Calliste - North East Surrey College of Technology
Billy Marsh - London Gatwick
Reuben Medhurst - DPR Motorsport UK
Sponsored by Rosemary French OBE
Jason Payne - EBISS UK
Karen Farley - Delta Security Management
Tanya Addison - Elekta Ltd
Sponsored by Reigate & Banstead Borough Council
Creative Pod
Espresso Solutions
Kingsway Care
Sponsored by Elekta Ltd
Eshcon Ltd
Espresso Solutions
OHM Energy
Sponsored by JetBlue
Avtura Ltd
Elekta Ltd
PVL UK
Sponsored by University of Sussex Business School
Chess Dynamics
Commtel Ltd
PVL UK
Sponsored by Platinum Media Group
AC South
Cocktail Connoisseurs
Jarvis Brown Associates
Sponsored by Wessex IT
Birketts LLP
EMW
Mayo Wynne Baxter LLP
Sponsored by Flexibility Matters
Creative Pod
Richard Place Dobson
Roffey Park Institute
Sponsored by Crawley Town Centre BID
North East Surrey College of Technology
Rubix VT
Search Seven
Supported by Birketts LLP
Cleankill Pest Control
Nutfield Priory Hotel and Spa
Roffey Park Institute
THE AWARD FOR INNOVATION
Sponsored by University of Sussex
Comply Sense
Sea Change Wine
SOS Systems
BUSINESS PERSON OF THE YEAR
Sponsored by Richard Place Dobson
Gary Tomlinson - SOS Systems
Hayley Peacock - Atelier 21 Future School
Paul Bates - Cleankill Pest Control
BUSINESS OF THE YEAR (UP TO £1M TURNOVER)
Sponsored by Crawley Borough Council
Kingsway Care
PRSNT Ltd
Servo Private Wealth
BUSINESS OF THE YEAR (OVER £1M TURNOVER)
Sponsored by EMW
Chess Dynamics
Espresso Solutions
Runway Training
THE AWARD FOR OUTSTANDING CONTRIBUTION TO THE GATWICK DIAMOND
Supported by the gdb Executive Council
This prestigious award recognises outstanding personal contribution to making the Gatwick Diamond a great place to do business. It celebrates personal commitment to the Gatwick Diamond and extended leadership rising way above the individual’s direct business or professional responsibilities.
London Gatwick has recently announced the latest airline to secure slots at the airport, with Singapore Airlines services taking off from this summer.
The renowned carrier – recently crowned World’s Best Airline at the 2023 Skytrax awards – will begin flying five times per week from London Gatwick to Singapore Changi Airport from 22 June 2024. Flights are available to book now.
Stewart Wingate, CEO, London Gatwick said: “Renowned as one of the world’s best carriers, we are delighted to welcome Singapore Airlines to London Gatwick. It showcases the high regard in which Gatwick is held, and connecting to the impressive Changi Airport is a big boost for the whole region.
“For passengers across London and the South East, the new route will provide huge connectivity potential, not only to the fantastic destination of Singapore, but more widely across
Southeast Asia, Australia and New Zealand. With significant increases in trade between the UK and Singapore in recent years, the service also provides exciting opportunities for local and regional businesses.”
The service will enable passengers across London and the South East to seamlessly transfer onto flights to Southeast Asia, Australia and New Zealand from award-winning Changi Airport.
Northern Runway planning process continues
London Gatwick’s Northern Runway project has now moved into the examination phase.
Last summer, the airport submitted plans to bring its existing Northern Runway into routine use alongside the Main Runway.
This forward-looking and low impact
For many businesses, an outsourced warehouse is essential. From manufacturers to wholesalers, exporters to importers, these types of companies require large spaces to store goods before selling them.
Aside from the space, an effective warehousing service can help increase your productivity and profit. Some of the key benefits are:-
• Consignments can be sorted and stored, quickly and efficiently.
• Once goods have been sold, they can
easily be shipped out across the UK.
• There are additional services available (e.g. Container Decanting & Pick & Pack)
Once a shipment arrives for storage, a team of expert handlers oversees all necessary procedures from start to finish. That means identifying the freight, checking it for any damages and booking-in the consignment to the correct storage location.
Warehouses give you ample space to store all your products in one place and
plan aims to use the airport’s existing infrastructure to unlock new capacity and improve airport resilience, in line with government policy.
By investing in its long-term future, London Gatwick will also enhance the crucial economic role the airport plays, by creating around 14,000 new jobs and injecting £1 billion into the region’s economy every year.
www.gatwickairport.com
are purpose-built to protect your stock. All sites should have 24 hour CCTV to ensure your stock is not damaged or stolen.
With the development of technology, consignment tracking and traceability has never been so easy. The warehouse team can produce daily reports showing your stock at any one time and the customer can have their own log-in to a Warehouse Management System (WMS) to keep them in control. This also helps businesses know when an item is out of stock and needs replenishing.
Some warehouses, like Eezehaul can also accept containers where loose boxes are unloaded and securely palletised before being put away to store. Pick and Pack is another service that is offered by many warehouses. Is it time to consider outsourcing your storage?
sales@eezehaul.co.uk
As a coach, I've had the privilege of guiding individuals through various stages of their professional journeys. One aspect that often arises is how to handle disappointment. A promotion you didn’t achieve, a bonus that’s underwhelming, a pitch you did not win. We have all been there, yet it's how we respond that truly defines our growth and resilience.
Here are a few insights I've gleaned: Acknowledge Your Feelings: Disappointment is a natural emotion, and it's okay to feel it deeply. Allow yourself the space to acknowledge and process your feelings before moving forward.
Reflect, Don't Dwell: Instead of dwelling on what went wrong, use disappointment as an opportunity for reflection. What can you learn from this experience? How can you grow from it?
Adjust Your Perspective: Shift from seeing disappointment as a setback to viewing it as a stepping- stone. Every obstacle presents an opportunity for growth and development.
Focus on What You Can Control: It's easy to get caught up in things beyond our control. Redirect your energy towards aspects you can influence, whether it's refining your skills, networking, or exploring new opportunities.
Seek Support: Don't hesitate to lean on your support network. Share your feelings with friends, family or a coach to gain valuable perspective and encouragement.
Keep Moving Forward: Finally, don't let disappointment derail your progress. Use it as fuel to revisit your goals and move forward with renewed determination and focus.
So, in summary, embrace it, learn from it and keep going!
In an ever-evolving digital landscape, Artificial Intelligence (AI) is shaping the future of marketing, with unparalleled
efficiency and limitless innovation.
However, the advent of AI-generated content tools presents the necessity of a major balancing act - the allure of AI with the need of maintaining an authentic brand voice to capture your target audience’s attention. While AI undoubtedly aids content creation and sparks innovative ideas, a reliance solely on AI can potentially lead to penalties from search engines in the future, which are becoming increasingly sophisticated at detecting such content. It's a reminder to always balance technology benefits with a human touch.
As the digital space becomes more saturated with AI-generated content, authenticity will become a rare and valuable commodity that will distinguish your brand from your competition.
Creating video content can add that much-needed personal touch, giving a
Kerry is an accredited Executive & Business Coach with a strong commercial and corporate background. She specialises in supporting ambitious individuals in Professional & Financial Services to thrive in their careers and businesses.
Visit Kerry's website by going to www.kerryjonescoaching.com or email kerry@kerryjonescoaching.com
face and voice to your key messages, helping your brand stand out.
It's not about choosing one over the other, but rather integrating AI strategically with genuine, human expression. This combination will create a powerful synergy, enhancing your content's effectiveness and resonance.
AI is here to stay! It will be a key tool, but your brand's voice and story are truly yours to own. By masterfully blending AI with the authenticity of the human touch, small business owners can create a narrative that resonates, captivates, and, ultimately, converts leads. It's here, with a delicate balance, that lies the next chapter of growing your business the SMART way.
smartcowmarketing.com
Saymoo@smart-cow.com
The room was buzzing and full of positivity as gdb’s Re-Energise Conference returned to Stanhill Court on the 18th January.
John Young, former Presenter & Reporter for BBC Southeast Today, added his professional flair once again as our host and compere, and our motivational guest speakers left us all feeling Re-Energised and ready for the year ahead, each bringing something different to the event.
First up, John Ryan, CEO of Healthy Place To Work shared his philosophy “You can’t be a healthy organisation if you are full of unhealthy individuals - You can’t be a healthy individual if you work in an unhealthy organisation“. He was fun, insightful and thought-provoking and left us all with a lot to think about around how important organisational health is to business success.
Catherine Fisher, Managing Partner at Morr & Co, was next, shedding light on the evolving landscape of growing and developing female business leaders, and the importance of shaping a diverse culture, giving us valuable take away tips for improving gender diversity.
We then heard from Matt Garman, The Corporate Adventurer,
with a truly inspiring story of his 3 man row across the Atlantic, communicating the importance of vision, people and process and his observation that “growing a company and rowing an ocean are both endurance events”.
Our final speaker, Marc Koska OBE, Founder of APIJECT, was the first ever winner of Business Person of the Year at the Gatwick Diamond Business Awards back in 2009. Best known for inventing the non-reusable auto-disable syringe and saving more than 14 million lives and preventing millions of cases of disease transmission, Marc captivated everyone by sharing details of his often turbulent and shocking journey, leaving us all full of admiration for what he has achieved.
It was great to be back at the beautiful Stanhill Court and to provide an inspiring start to the New Year for our guests. A big thank you to Plan Insurance Brokers, Marshall Volkswagen Gatwick, Reigate and Banstead Borough Council and Morr & Co, our event sponsors, without whom the event would not be possible.
The gdb team are already looking forward to welcoming you back for 2025’s event – keep an eye on our social media for details of the next Re-Energise Conference.
East Surrey College is a leading education provider in the South East, offering a comprehensive range of courses to students in the local area.
We also support businesses to grow their current workforce through education and learning.
ESC has long been a supporting partner to businesses, ensuring their talent pipelines grow to keep up with industry demands. We do this through strong relationships with companies who know we can help build their workforce through different avenues.
As the leading provider of Apprenticeships in the South East, we pride ourselves on the plethora of subjects and levels on offer. Ranging from Construction to Engineering, Health & Social Care to Teaching, and even Accounting to Digital and IT, we have a course to suit your needs. We also offer very specific courses, such as sustainability, retrofit and electrical engineering, all of which have been developed with employers to fill skills
gap within specific industries. Talk to us today to find out more.
ESC offers a wide range of adult courses, including in English and Maths from foundation level upwards, and many of these are government funded so there is no cost to the employer or the student.
We know that businesses are unique, so our Business Development Team, work with you to tailor a package to suit. We are able to craft bespoke courses and support you to upskill, retrain and develop your current workforce to align with your business goals.
To find out more, check out our website www.esc.ac.uk or to speak to the Business Development Team directly, please email EmployerServices@esc.ac.uk
Local authorities and businesses collaborate to showcase and attract investment to the wider Gatwick region at UKREiiF.
It’s not too late for local businesses and authorities to join a regional delegation focussed on boosting inward investment into the region.
That’s the message from Invest Gatwick Diamond, led by the Gatwick Diamond Initiative, which is inviting local companies and individuals to join its delegation at the UK’s Real Estate Investment & Infrastructure Forum (UKREiiF), taking place in Leeds from 21-23 May 2024.
The 3-day event, supported by major UK property and infrastructure companies, will host over 10,000 attendees, including over 250 local authorities and feature 2,500 fringe events, 700 speakers and 150 exhibitors. The event will offer a prime opportunity to network with the region, form connections and learn from other regions.
The Gatwick Diamond Initiative is
leading The Invest Gatwick regional stand and a wider delegation of representatives from councils, local authorities and private sector partners across Sussex, Surrey, Kent and South London. The delegation already includes London Gatwick Airport, Crawley, Reigate and Banstead (East Surrey), SHW and Develop Croydon.
Local regeneration and marketing experts White Label Creative is spearheading the region’s presence at UKREiiF. The delegation aims to attract inward investment, spur economic growth, and foster a more sustainable and inclusive culture within the property and construction industries.
Brett North, Chairman and Chief Executive of the Gatwick Diamond Initiative, highlighted the importance of showcasing the region’s potential at UKREiiF: “We are excited to showcase the unique value we create as a region and the immense potential of investing in the Diamond. We’ve had a great response so far. But we also have some time and space to include other interested parties. I’d urge anyone interested to get in touch.”
Discover more about joining the Invest Gatwick Diamond delegation at investgatwickdiamond.co.uk/ukreiif-2024 or contact Amy Crawford by emailing ACrawford@wlcreative.org.uk
We could spend many days going through all the brilliant tools that are available in Excel and Sheets! Here, I’m going to share a few things that I use all the time to help me work more effectively.
Working with lists? Use Freeze Panes to fix key columns and rows when you are scrolling.
Excel - Click in the cell below the row and in front of the column you want to freeze. Then View > Freeze Panes > Freeze Panes.
Sheets - Click in the cell in the row and the column you want to freeze up to and including. Then View > Freeze > Up to row # and Up to column #.
Need to apply the same formatting to non-consecutive cells?
Select the first cell/block of cells, then
hold the CTRL key on the keyboard while you select other cells. This also works in functions such as SUM!
Want to copy formatting from one cell to other cells?
You can do this in an instant - in Excel you use the Format Painter, in Sheets, it’s Paint Format.
Select a cell containing the formatting you like. Click on the Format Painter/ Paint Format button on the toolbar. Then highlight cells you want to copy the formatting to.
Need to split data from one column into multiple columns?
Ensure you have blank columns ready for the split data. Select the column to be split. Then:
Excel - Data > Text to columns
Sheets - Data > Split text to columns
If you have any questions or would like to discuss training for your team, please get in touch with Jane Hames on jane@glidetraining.com
Starting from September 2024, the University of Sussex will offer new degree apprenticeships in digital fields, such as data science, artificial intelligence, and business analytics. These programmes are part of the Sussex & Surrey Institute of Technology, a consortium that aims to deliver high-quality technical education and training in the region.
The new Level 7 Masters degree apprenticeships at Sussex cover three areas: advanced manufacturing engineering, data science and artificial intelligence, and business analytics and digital technology. At undergraduate level, there will be Level 6 degree apprenticeship in business analytics and digital technology.
The apprenticeships will allow employees to work while obtaining a degree, with one day a week of dedicated study. Undergraduate degree apprenticeships are likely to last three and half years, with masters level apprenticeships lasting two and half years. The programmes will combine academic learning with on-the-job training and will be funded by the apprenticeship levy or government coinvestment.
Dr Gosia Sulimierska, Senior Lecturer in Banking and FinTech at the University of Sussex Business School, said: “The Business Analytics and Digital
Technology programme will equip students with the skills and confidence to work in the fast-changing financial landscape. The combination of financial expertise with the latest technological advancements will be increasingly sought after by employers.”
The University of Sussex is a leading research-intensive institution with strong links with industry and local infrastructure, contributing £495 million each year to the UK economy. The University’s School of Engineering and Informatics and Business School are both internationally recognised for their excellence in teaching and collaboration with industry partners.
The University’s apprenticeship team is ready to support employers who are interested in offering these programmes to their existing employees or new recruits. To find out more, visit www.sussex.ac.uk/collaborate/ business/apprenticeships or contact apprenticeships@sussex.ac.uk
There’s a box in reception.
It’s hanging on the wall, dust settling on top. No-one takes any notice of it.
It’s passed each day by 70 employees and visitors to the building and it’s… invisible.
An unremarkable Tuesday morning when suddenly there’s panic on the third floor. Someone has collapsed. Who are the first aiders? Someone nervously comes forward, adrenalin making them shake uncontrollably.
Is he breathing? He’s making weird noises.
The first aider desperately tries to remember what they were taught over two years ago. They open the airway and check for breathing. It’s not normal. Weird gasping. Someone has phoned 999 and they’re giving instructions for CPR.
The next 14 minutes are a blur of waiting and doing CPR.
Finally, paramedics arrive – loads of them, all at the same time. They get their defibrillator onto the casualty. The defibrillator says “no shock, continue CPR”.
Eventually, they stop resuscitation. The scene is cleared. Those involved are sent home. The following day, they attend a meeting to debrief. Someone asks if the defibrillator was used.
“What defibrillator?”
“The one that’s in reception?”
Confusion first and then realisation. A defibrillator was in the building the whole time.
Would the outcome have been different?
The scenario above was fabricated, however it will have happened somewhere and the following would help.
• Defibrillator location told to every staff
Most business leaders today face a myriad of challenges that can impede growth and sustainability. One of the most critical yet overlooked aspects is the art of communicating and collaborating mindfully within the organisation. The modern leader and their teams need more than ever to be
able to engage, clarify, and influence other people in their communications to deliver great business outcomes.
SMEs often operate with lean teams where each member's contribution is pivotal. A lapse in communication can lead to misunderstandings, decreased productivity, and a detrimental impact on workplace culture.
Consider the benefits available for business leaders who invest in the communication and collaboration skills to improve engagement: 2023 research suggests that businesses with high levels of engagement compared to low can see 14% higher sales and 18% higher productivity. Additionally, a more mindful approach to communication can significantly improve overall wellbeing, with a reported 68% increase, as well as 43% lower staff turnover. In the realm of safety, a mindful, engaged workplace can result in 64% fewer accidents and
member and included within induction procedure
• Emphasise training is not needed to use one
• All visitors are shown the defibrillator
• Correct signage used
• Make someone responsible for regular, low maintenance checks.
• Register the defibrillator with “The Circuit” - a national network – 999 will know where the nearest defibrillator is. If you would like more information or advice, please contact Heather Kingdon of Assist First Aid on 07887 537167 or admin@assist-firstaid.co.uk
even as much as an 81% reduction in absenteeism.
Communication is so much more than informing; it’s about nurturing a culture where employees feel heard and valued by their leaders and each other, which in turn encourages loyalty and dedication. In hybrid and remote work models, these skills are even more vital if your team is to remain connected and engaged.
For SMEs aiming to not only survive but thrive in the modern digital business landscape, embracing mindful communication across the team can pave the way for a resilient, agile, and forward-thinking organisation ready to meet the challenges of tomorrow. Research sources here: gallup.com, peopleelement.com
www.soulcorporations.com nick@soulcorporations.com
Many spouses and partners make Mirror Wills. They appoint the same executors, have the same beneficiaries and their estate is divided the same way. They are a mirror reflection of each other. However, there is nothing to stop either party amending their testamentary
wishes at a later stage by making a further Will, revoking their earlier Will.
On the face of a Mutual Will, the provisions will also ‘mirror’ each other, however a Mutual Will is a binding contractual agreement that cannot be revoked or varied without the consent of the other party. They can only be rescinded by either party giving notice during their joint lifetime.
For a Mutual Will to be enforceable there must be clear evidence of an agreement to create one and an intention that they are to be irrevocable. If one party dies the survivor will be bound by the Mutual Will and therefore cannot change their Will as they would be in breach of contract. A person may make an application to the Court to
That was the topic of a recent conversation with a local HR Director. There was a sense of frustration within her organisation that mid-managers lacked effective team leadership skills. This had a broader impact on the organisation - on staff morale and retention and also on the quality of work.
There are typically three stages in an employee's life where they need to level up their leadership skills.
The first arises when moving to a team manager role for the first time, where challenges include managing team performance, motivating others, and mastering effective delegation.
The second is moving into a senior manager role - when they’re overseeing managers. Key challenges here include understanding how to ensure everything is progressing well without having direct supervision, setting a team vision, and managing experienced individuals seeking autonomy.
The third is transitioning to an executive role (or a partner position in practice).
This dual role involves leading an entire function or department while also being part of a senior leadership team where you need to let go of your specialist area and work as part of a collaborative unit to drive the whole organisation forward. These roles can sometimes conflict and require strategic thinking, influencing skills and a sound awareness of organisational politics.
While the learning-on-the-job approach remains effective for developing leadership skills, it relies on having good role models to learn from consistently, a challenge exacerbated by hybrid working. Leadership and management development programmes are effective and should be designed to address the behaviours that prevent skills from being fully utilised and offer plenty of opportunities for practice and feedback. For more senior individuals, one-to-one leadership coaching can be instrumental in pinpointing and eliminating sticking points in a person’s leadership style,
revoke the previous Will, but the Court will impose a Mutual Wills Trust (‘the Trust’) over the assets that were affected by the agreement thus preventing any loss to the intended beneficiaries.
Do not be put off by the costs of securing your testamentary wishes, no matter what route you go down. Yes, Mutual Wills will be more expensive, but a drop in the ocean compared to any dispute involving your personal representatives to remedy your wishes and the agreement you have made with your partner in relation to the distribution of your assets. Specialist legal advice should be sought at an early stage to ensure your assets are protected and that those you intend to benefit rightly inherit.
www.birketts.co.uk
ensuring that they can thrive in their new role.
To find out more about Helen and leadership coaching, go to www.helentuddenhamconsulting. com/leadership-coaching or email helen@helentuddenhamconsulting.com
Following on from the phenomenal success of the all-female Dynamic Awards, we have decided to go one step further and launch a full-day Dynamic Festival of Business, exclusively for women
The Sussex Business Awards are the most sought-after accolade by organisations from every sector in the region. Produced by Platinum Media Group, the event aims to celebrate the business community and support the local economy.
Sponsoring the awards offers a fantastic opportunity to position your brand alongside a well-established, prestigious, high-profile and comprehensively marketed event, forge contacts with other sponsors and meet the best businesses in the county.
The spaces we live and work in have a huge impact on our mindsets, motivation and mental health. In an effort to create positive change in communal spaces, family-run printer Benchmark Reprographics have been taking on some unusual projects.
They have given the interior of Croydon College a face lift, modernising some of
the plainer areas into more engaging, inspiring spaces for students to relax and work.
Using their state-of-the-art large format printing machine (or “Bessie” as she is affectionately named), the team have produced and installed several new elements, including a welcoming entranceway to the college featuring huge, colourful artworks made by students; braille wayfinding and notices for visually impaired students; and some popping new wall graphics for both the student “urban deli” and gaming suite.
Students at the college commented it looked “stunning”, whilst Jeff at Benchmark hopes this change inspires better wellbeing and even higher grades for next year!
Jeff and the team at Benchmark
As a business professional, LinkedIn Newsletters provides you with a unique opportunity to leverage the platform and your connections to transform your approach to digital engagement and thought leadership.
This seemingly little-known, powerful tool, enables you to consistently share insights, updates, and industry news, directly connecting with your network and beyond, that's otherwise impossible to reach, and at zero cost to you. By doing so, you not only build a loyal following but also drive engagement and potentially boost your website traffic through shared content.
Boost Engagement: Engage with your audience on a more structured and ongoing basis, encouraging regular interaction and deeper connections.
Increase Visibility: Your brand stays top of mind with subscribers receiving notifications each time you publish, enhancing your brand's presence.
Establish Leadership: Position yourself
as an industry leader through regular, insightful content, setting your business apart.
Expand Your Network: Attract new followers and potential customers, growing your professional network significantly.
Zero Additional Cost: Unlike traditional email marketing, there are no costs associated with LinkedIn Newsletters. No GDPR, consent/opt-in or list management to worry about.
1. Check Eligibility: Ensure your profile or page meets LinkedIn's criteria, typically requiring a history of content creation and a positive standing on the platform.
2. Create Your Newsletter: Navigate to the 'Write an Article' section on LinkedIn, where you'll find the option to create a newsletter (if eligible). Select 'Create a Newsletter', and complete details like name, description, frequency, and target audience.
see these sorts of improvements as key to building a better future for not only schools but for working spaces in general, and are always on the lookout for new clients who share their beliefs. “We’d love to work on creating beautiful offices, retailers, and schools across the country to make drab environments blossom again. Little touches such as the multilingual welcome sign we installed at Woking High are small touches that can really make a big difference.
All it takes is a little thought and creativity, and we can improve people’s lives on a daily basis. We certainly have the tech and know-how to do it!”
To discuss how your spaces can work smarter for you, get in touch with Jeff at Benchmark Repro jeff@benchmarkrepro.co.uk
3. Design Engaging Content: Craft your first issue with engaging, informative content that provides real value to your audience.
4. Publish and Promote: After publishing, LinkedIn notifies your subscribers. Further promote your newsletter on other social platforms to widen your reach.
Remember, consistency is crucial. Regular, high-quality content cultivates a dedicated readership and amplifies your brand's voice on LinkedIn, setting you apart from those not in the know. Read more here
www.themarketingalliance.co.uk
At Care For Veterans, we are a charity based in Worthing where we look after severely disabled ex-servicemen and women.
I would like to introduce you to one of our residents, Ron. Ron is our eldest resident and on the 24th of February, he celebrated his 101st birthday.
Ron was called up to serve in 1942, against the backdrop of a world at war. As part of the Royal Engineers Regiment, he began his military journey with basic training – a regime that instilled the fundamentals of military life, from the meticulous care of uniform to the discipline of drill. His deployment to Normandy came after
the D-Day landings, at a time when the war was still a fervent storm of activity. Ron and his unit were part of the followup forces, tasked with rescue operations in the wake of the initial assault. He painted a vivid picture of the relentless movement through the war-torn landscapes of Europe, from the beaches of Normandy to the beleaguered city of Antwerp.
I would like you to join me wishing Ron a very Happy and healthy Birthday as he moves into his 101st year.
For more information about how to help our residents like Ron please visit www.careforveterans.org.uk/support-us
Microsoft Copilot for Microsoft 365 is an AI-powered productivity tool that can be integrated with everyday Microsoft 365 apps like Word, Excel, PowerPoint, Outlook, and Teams. It uses large language models (LLMs) and content in Microsoft Graph to provide real-time intelligent assistance, enhancing the creativity, productivity, and skill of users. Crucially, the tool is now available to all businesses, regardless of size. Customers with Microsoft 365 Business Premium and Business Standard plans can now add Copilot for £296 per person per annum and benefit from all its features.
Small and medium businesses (SMBs) can benefit from AI technology. Copilot facilitates real-time co-authoring and can simplify document management by providing feedback on shared documents and suggesting relevant content.
By using Copilot, SMBs can benefit from real-time co-authoring, enhanced productivity and creativity, and reduced workload. The tool also offers valuable insights and design tips to improve work flow.
The following best practice tips will help
you use Copilot more efficiently and effectively:
• Once enabled, Microsoft Copilot is available in all 365 Office applications for easy access.
• Make use of Copilot suggestions to improve work flow; these can also be customised.
• Always fact-check for errors. This is good practice in general.
• Use Power Platform and Microsoft Autopilot to speed up everyday tasks and make your workplace even more productive and efficient.
To get started with Microsoft Copilot choose the Business Premium licence to access advanced features, such as premium AI tools.
Before installation, it is essential to have a secure data strategy. The Business Premium licence can assist with this, offering advanced data management and security features to help protect your data and ensure it is used effectively.
www.extechcloud.com
Reigate & Banstead businesses will benefit from a new business grant launched in February. The Business, Employment, Growth and Skills Grants (BEGS) will support small businesses
that are looking to expand, enter new markets, become more environmentally sustainable, or increase their efficiency.
Reigate & Banstead Borough Council has allocated £100,000 to this new initiative with individual awards of up to £5,000 available.
The award is for small businesses with up to 49 employees and is intended to support growth by enabling them to scale up, gain new accredited skills, invest in new plant or premises, and activities that will lead to the recruitment of new staff, including apprentices. Applications that reduce environmental impact will also be judged favourably. The Grant cannot be used for marketing or to replace IT equipment.
Businesses will need to fill out an
application form along with a business plan including details of growth over the last year and a three-year financial forecast. Applications that meet the eligibility criteria will be invited for a short interview to talk through their growth, business plan, financials, and goals. All successful applications will also have to go through a fraud and credit check.
Funds will be awarded on a first come, first served basis and the final deadline for applications will be 28 February, 2025.
For more details and to apply, please visit: www.reigate-banstead.gov.uk/ info/20052/business_support/1567/ business_employment_growth_and_ skills_grant
Recent Royal Society of Arts research confirmed “the creative industries are an engine of growth, a driver of innovation and a catalyst for change”; annually contributing over 2 million jobs and £100 billion to the UK economy.
From mobile phones to medicine, creatives transform our everyday lives, but their high social impacts are often overlooked; despite many innovators focusing on positive societal and environmental impact.
As a social value example, Katie Merrien ( CommuniKate Design Limited ) said: “My animation for Sussex Musculoskeletal Partnership Central explains important information (including what musculoskeletal (MSK) means, self-care advice, and how the service can help) in an accessible, innovative way. Co-creation with local residents ensured it answers
their questions and expectations, and proactive communication can support neurodivergent people and those with anxiety.”
The Project Lead reported: "As this was the first animation project I've worked on, I really appreciated Katie’s flexibility and suggestions to help us shape the video. Katie attended our [public] event, getting live feedback from the community (so important!), which really made it feel co-produced. Katie received our requests for tweaks and changes in such an approachable way. It's been a pleasure to work with her!"
Katie’s business sustainability relies on protecting her intellectual property (IP) trademark and design rights. Katie received law firm quotes up to £3,000 before contracting with Clive Bonny, a certified IP advisor, after meeting at the Business and Intellectual Property Centre. Clive’s fee of £290 included a free IP review and trademark search in addition to Katie’s trademark, motto
and design registrations.
Clive founded Strategic Management Partners in 1990, saying “Katie’s IP searches and registrations provide longterm protections against infringement and copycats. AI now threatens livelihoods across our small creative enterprises so affordable IP protection is vital.
www.communikate.design
We are delighted to be sponsoring this edition of the Gatwick Diamond Business magazine to celebrate reaching 10 years in business.
For those that don’t know us already, we are a digital marketing consultancy, founded back in 2014, who work with a wide variety of clients in the South East of England and remotely in Europe and the US. We are based in East Grinstead and love working with local clients across the Gatwick Diamond and in London and Brighton.
With the aim to provide a fully independent and client-focused service designed to demystify digital and only recommend the most suitable solutions to drive sales and leads for clients.
Our principal, Barney Durrant founded the business after working at Google in London for seven years with the aim to provide a fully independent and client-focused service designed to demystify digital and only recommend the most suitable solutions to drive sales and leads for clients.
Over the last 10 years, we have worked with clients from a wide range of sectors including a vineyard, construction, care and events companies plus tech, travel, finance, entertainment, and manufacturing firms and of course many e-commerce-focused retailers. We have deep experience from more than 20 years in the Internet industry, so can cover most sectors and help with both B2B and B2C campaigns.
Combining the ability to get quickly up to speed with your business, we bring to bear our extensive knowledge of digital advertising to recommend the correct solution. Google Ads and SEO are core services and we can also assist with social media advertising, copywriting, analytics and training staff or executives on digital platforms.
Google Ads and SEO are core services and we can also assist with social media advertising, copywriting, analytics and training staff or executives on digital platforms.
Our expertise with Google Ads is tried and tested from working on large campaigns for Vodafone, Apple and Disney while at Google to helping companies now sell their goods or generate high quality leads from their PPC activity. We can help with search ads, Google shopping, display and YouTube video ads, as well as newer formats such as performance max. We can also support you with understanding your website visitors via GA4 and gain insights into your wider marketing performance.
We’d like to think that the advantage of working with a smaller business is the personal touch with all services delivered by experts and not handed over to more junior staff. Also without the costs of a larger ad agency, we can be comparatively cost effective while delivering best in class work built on proven, cutting edge strategy and tactics.
We love to talk to new businesses, so always happy to discuss your online marketing plans without obligation or conduct audits of current campaigns.
We’d like to think that the advantage of working with a smaller business is the personal touch.
For our 10 year anniversary, we commissioned three videos from clients, so check out our YouTube channel at www.youtube.com/@bluebell_marketing to see what they are saying about us or visit the website at bluebell.marketing for further details and to get in touch.
The multi-award-winning agency, Creative Pod, gained the prestigious The Drum Recommends for the third consecutive year, securing their status until January 2025. They are also thrilled to announce they gained their Webflow Expert accreditation (valid until December 2024).
The Drum Recommends is a global media platform that individuals and businesses can use to find top-rated agencies recommended by their clients, helping them make faster and better decisions.
Sarah Lyons, Marketing Director, said: “We work incredibly hard to gain The Drum Recommends accreditation, and I am particularly very proud of it. When individuals and businesses are looking to work with an agency, it can be difficult to find the right one, but Drum Recommends helps resolve
some of those initial pain points. Thank you to all the clients who went through the process of reviewing us, we are incredibly grateful to them!”
Creative Pod was also thrilled to take the top spot on the leadership board and was rated as the Top Agencies of the Month throughout February.
The Webflow Expert accreditation is designed for freelancers and agencies who want to demonstrate their skills and showcase that they are certified Webflow Partners. This recognition distinguishes an agency from its competitors, indicating that the web development team has undergone training and exams to attain this prestigious certification.
Gordon Dowling, Head of Creative, said: “We’re thrilled our web design and development expertise is recognised by Webflow. I’m super proud of the team for attaining Webflow Expert accreditation,
The Information Commissioner's Office (ICO) recently reprimanded the Bank of Ireland for making mistakes on over 3,000 customer credit profiles,
essentially providing the wrong data to credit agencies such as Experian, Equifax etc.
Credit Agencies’ primary purpose is to provide this information to lenders, businesses, and other entities that need to assess the creditworthiness of clients before extending credit or offering financial services.
Because these agencies gather data from various sources, such as banks, credit card companies, and public records, they are reliant on the information they receive being correct. In the case of Bank of Ireland, there were over 3,000 clients where this wasn’t the case.
So, what should you do?
The problem is that most individuals or businesses who check their credit report look only at the ‘score’. That isn’t enough as the ‘score’ is largely irrelevant and not used by UK lenders when they
it pays testament to their remarkable efforts delivering outstanding, highperforming digital experiences for our clients.”
If you want to collaborate with an agency that prioritises accreditations and follows industry best practices, contact us at www.creativepod.uk.com
assess borrowing.
You need to check your payment history to ensure everything is correct, you also need to check the balances and limits of any facilities and ensure they are up to date. Finally, check the financial associations. These are people that have a direct influence on your finances, usually your spouse, partner etc.
Be aware that sometimes the information held is incorrect, it happens more than you think. Where it is wrong then report it back to the Credit Agency and it will get corrected.
Having incorrect information on your credit report can lead to issues raising finance personally, for your business, or even buying a mobile phone.
Check your report beyond the credit score, it takes two minutes and as this case proves, mistakes happen.
www.lime-fs.com
January tips to help you achieve your 2024 business ambitions!
Do you like managing your team? You don’t have to feel guilty if the answer is no!
The Self-Determination Theory could be part of the answer for turning that no, into a yes!
Managing a team is frequently one of the biggest challenges business owners and senior managers highlight. Unless you are lucky enough to have a dedicated HR professional in your business, the responsibility for it falls to you! We wanted to share this model with you to help your 2024 go the way you want it to in your business – fuelled by a motivated and high performing team.
The Self-Determination Theory says individuals need to experience three things to want to grow and develop:
1. Autonomy: Control over behaviours and goals – your team have a degree
of license as to what they need to do at work, when and how.
2. Relatedness: The need for belonging - to feel part of a group or team is good for emotional well-being but also encourages performance for the benefit of and to support the wider team.
3. Competence: Mastery and skill acquisition - to have the necessary skills and knowledge to complete the role to the required standard, and hopefully have (or acquire) enough skill to become a master in it.
So, ask yourself a few questions:
• Do you have these three elements in place already?
• What proactive strategies could you deploy to create them?
• Do you have the confidence and knowledge to create these strategies?
• What support and tools might you need to help you with this?
April brings the introduction of the Flexible Working Bill. This isn't just a minor tweak in employment law; it's a transformative move that acknowledges the evolving needs of the modern workforce. A common misconception is that certain sectors can't adapt to this model, but flexible working is not a onesize-fits-all concept.
Debunking the Myths: Flexible Working IS for All
The resistance to flexible working often
stems from a lack of understanding. For employers, expanding their understanding of the various forms of flexible working can open doors in innovative ways to integrate flexibility into their business models.
Part-time Working: Employees work fewer hours, offering a balance that can be appealing to those with personal commitments.
4-day Work Week: Imagine a three-day weekend, that's the allure of the 4-day week. Employees work four days but still work full-time hours.
Term-time Working: Employees work during school terms, taking any leave during school holidays.
Annual Hours: Focusing on the total hours worked in a year rather than weekly. This approach offers flexibility to manage busy and quiet periods.
Remote Working: Allows employees to work from anywhere, leveraging technology to stay connected.
It is worth the time investment to get this right, because once you do, greater job satisfaction, higher staff retention rates, improved company culture, and better team working will all show up in your business’ end of year results!
www.growthcoach.co.uk
Hybrid Working: A blend of remote and office-based work - the best of both worlds.
9-day Fortnight: Employees work fulltime hours over nine days per fortnight, it can significantly boost work-life balance.
Job Sharing: In this setup, two (or more) people share the responsibilities and hours of a full-time job.
Compressed Hours: This arrangement involves working the usual hours over fewer days.
The key takeaway is that flexible working isn't just a buzzword; it's a viable, adaptable and beneficial approach that can fit into virtually any industry.
Read the full article here www.flexibilitymatters.co.uk/navigatinguks-flexible-working-bill
Flexibility Matters works with companies of all sizes, training management and HR teams on changes as part of the Act. Contact Emma to find out more - emma@flexmatters.co.uk
Control Energy Costs is excited to announce their recent achievement of the Investors in People 'We invest in people' silver accreditation, a significant milestone in their commitment to employee development.
Investors in People enhances workplaces in a changing world of work by prioritising employee connection, engagement, well-being and organisational culture. Their research and experience have positively influenced the work experiences of over 11 million people worldwide.
Control Energy Costs’ accreditation, which lasts three years, builds upon their initial IIP standard accreditation obtained in March 2020, showcasing the continuous dedication and hard work of everyone within the organisation.
The accreditation process involved a comprehensive assessment against a set
framework of criteria, evaluating Control Energy Costs' leadership, inspiration, and empowerment of their employees through effective performance management and recognition programs. This recognition highlights their commitment to fostering a positive and empowering work environment.
At the core of Control Energy Costs' success is their belief that the wellbeing and motivation of their team
are paramount. By acknowledging and rewarding high performance, they enhance the quality of service provided to their clients, contributing to a more robust, healthier, and happier society overall.
For more information on Control Energy Costs and their commitment to excellence, visit their website at cec.uk.com
International Women’s Day (IWD) reflects on progress towards gender equality and calls for continued change. The United Nations 2024 theme is ‘Count Her In: Accelerating Gender Equality Through Economic Empowerment’. Despite progress, women face barriers to equal economic participation, and
the theme recognises the need for equal opportunities to learn, earn, and lead.
True equality isn't a zero-sum game Women with equal opportunities contribute more meaningfully to their communities, families, and the workforce. Feminism is not ‘against men’, it's about creating a level playing field where everyone can reach their full potential. This, in turn, leads to better outcomes for everyone.
• More Profitable - Gender-diverse teams outperform others by up to 25% in profits.
• UK Maternity Discrimination - Every year, 54,000 women lose their jobs due to maternity discrimination, while 390,000 working mothers experience discriminatory treatment.
• UK VC funding - From 2017 to 2023, UK venture capital funds owned by men received ten times more capital than women.
• Tech Talent - Women comprise only
22% of Europe's tech workforce. Code First Girls and NatWest estimated that gender parity in tech could add £2.6 billion to the UK economy.
What can you do all year round?
I've spent 30 years in tech leadership, often as the only woman in the room. Male allyship beyond a one-hour talk on IWD helped my journey.
• Listen: Chat with women to understand their unique experiences of inequality.
• Learn and Reflect: Reading, workshops, conferences, training or coaching.
• Practice Allyship (a verb): Speak against sexist jokes and stereotypes.
• Invest: Invest in women-owned businesses or drive gender diversity, equity and inclusion in your workplace.
• Advocate: Support equal pay, parental leave, and flexible work policies.
To learn more about Kinkajou, book a chat: Calendy or visit our website at kinkajouconsulting.com
Surrey-based Cleankill Pest Control has started 2024 with celebrations after being awarded the Gold Investors in People accreditation for the third time.
No other pest control company in England has retained the Gold accreditation three times and Cleankill joins an elite group of businesses in other sectors that have achieved the treble.
Paul Bates, Managing Director of Cleankill Pest Control, said: “This is a wonderful achievement for a small business and we are all absolutely thrilled. It is testament to everyone’s commitment to our organisation, our management practices and our dedication to continuous improvement.
Investors in People Gold sets us apart from our competitors and also helps us attract new staff - it’s worth all the effort that goes into preparing for the
assessment.”
Investors in People Practitioner Esther O’Halloran added: “Congratulations to everyone at Cleankill for retaining Gold. In my report I highlighted many positive things about the company, but especially the transparent values which are at the heart of Cleankill. Very importantly, management is transparent about what it expects from people and how they should behave and conduct themselves, not only with clients but with each other.
The way people treat each other and talk at work with each other is important for building the family culture and Cleankill should be really proud of this. Everyone is conscious of Cleankill’s values and they have helped create a culture where everyone is actively involved in making sure the values are upheld.”
Paul Bates went on to say: “We have been told that we have improved greatly and are very close to Platinum status. This is an incredible achievement when we have gone from 46 to 61 staff in 3 years - a 32% increase in staff numbers.”
www.cleankill.co.uk
Celnor Group, a specialist in testing, inspection, certification, and compliance (TICC), acquired a majority share of Assurity Consulting Ltd, the UK’s leading independent workplace health, safety, and environmental compliance consultancy. This new ownership structure will provide long term stability,
additional investment, and greater opportunities for business growth, whilst allowing Assurity Consulting to continue to operate as an independent company.
Simon Parrington, Celnor Group CEO, commenting on the deal said, “Assurity Consulting fits very well into the Celnor Group, providing vital and expert workplace health, safety and environmental compliance services to organisations and extending the Group’s capability and geographic coverage. It is a very professional business with a great culture fit for Celnor, which was obvious from the beginning of our working relationship. I am delighted to welcome the team from Assurity Consulting to the group, and I am looking forward to supporting them in the next phase of their growth.”
Paul Foxcroft, Managing Director of Assurity Consulting, equally
Does the Adaptive Reuse of Heritage Buildings create the most Sustainable Office Space?
It has been widely reported that, following a prolonged period of working from home during the pandemic, many office workers now find that they are more creative and productive when in an office environment.
The sustainability of their workspace is another draw for office occupiers who value the positive outcomes that this brings for the well-being of their staff and the planet. It has now become a significant factor in the selection of office space, as the working environment is crucial in attracting new talent and keeping staff happy and motivated.
The most sustainable buildings are the ones that exist
An often-overlooked aspect of sustainable office space is 'adaptive reuse' – whereby an existing building is reused for a purpose other than that for
which it was originally built or designed. A new building requires land, energy and materials, making it carbon-hungry. Adapting an existing building, which reuses the historic layout, reduces the quantity of new materials and carbon produced in their delivery - a much less wasteful approach.
Adaptive reuse effectively recycles historic buildings, breathing new life and possibilities into them. Historic buildings offer alternative and more inspiring office environments, appealing to businesses and occupiers who place a premium on beauty, heritage and authenticity. They also offer a distinctive alternative to start-ups, creatives and cultural organisations.
As corporate, business and working structures and cultures change, offices are increasingly the locations where people interact and collaborate. The
pleased with the outcome, said, “Our partnership with Celnor will bring longterm, direct benefits to our customers. From investment in new technology and employee training, to support for innovation in anticipation of customer needs, it will provide a platform for our future success. I am particularly pleased that we will be able to offer greater career development and career progression opportunities to our talented team.”
Assurity Consulting remains a people-centric workplace compliance consultancy. The company culture and values will stay the same, and they will continue to work with all customer and suppliers as a trusted partner, with no impact on the services their customers receive.
For further information please contact Suzanne: suzanne.clarkson-lewis@ assurityconsulting.co.uk
advancement of technology has meant that the office has become more about meeting, team working and socialising and less about accessing the phone, computer, filing, and stationery, therefore a workplace that inspires has become an important recruitment tool.
The full article can be read here or for further information please visit Wilky.co.uk
Digital Apprenticeships are not just about skill-building; they are about fostering enduring partnerships and seeding a cycle of growth. We've witnessed a remarkable trend: employers who engage with our digital apprenticeship programmes often return, keen to recruit more digital apprentices.
The reason? It's more than just acquiring skills; it's about the impact that a digital apprentice makes within their business.
The success stories of Digital
Apprentices speak volumes. Showcasing not only their newfound skills but also their contribution to their employer’s success.
Tom Marchant, digital director at PMW hired a digital apprentice…
“It’s been an absolute pleasure watching Lois flourish. Everyone at PMW is extremely proud of her and we are delighted she has agreed to stay on at the business and continue working in the digital department in the role of Google Ads executive.
The decision to offer an apprenticeship programme has been hugely beneficial to our business. Before we took on Lois, we had been struggling to find qualified individuals to fill the role of digital executive, so we decided the best thing to do was to train our own! The digital marketing apprenticeship meant not only could we get government funding towards this, but it has also enabled us
to grow the department and successfully support our clients with the added benefit of gaining a great employee along the way.”
Collectively, with our many hundreds of employer partners we're elevating the standard of digital skills and creating exciting employment opportunities for talented young people across our area.
Together transforming Brighton and Sussex into a globally renowned hub for creativity, digital innovation, and technology - a thriving ecosystem that benefits all.
Join us for our Multi-Channel and Content Creator Apprenticeship Webinar to find out how to access £11,000 of digital skills funding for your next hire or to invest in an existing staff member.
Sign up to our Employer’s Briefing Webinar
info@creativeprocessdigital.com
IT Document Solutions are proud to sponsor East Grinstead Rugby Football Club again for the 2023/24 season and beyond. As a local business, this initiative forms part of our commitment to supporting the community and encouraging growth through sport.
We hope our support will contribute to the club's development, helping to provide resources for coaching, equipment, and facilities. Since the tragic death of Matt Ratana, the club has gone from strength to strength, and his impact on the players and the members is clear to see. This community rugby club has a thriving girls’ and ladies’ section, alongside the traditional mini’s, juniors, and adult teams. This is directly associated with the hard work of the staff, volunteer’s and families associated with EGRFC.
This partnership also reflects IT Document Solutions core values of teamwork, dedication, and excellence,
which resonates with the ethos of the rugby club.
Jermaine Weeden, CEO of IT Document Solutions says:
“As a former player for of the club and with my son now enjoying his rugby at East Grinstead, I am very happy with what has been agreed. I have many great memories and have formed lifelong relationships through rugby, which I value to this day. Rugby is a great sport where people of all shapes and sizes enjoy team sport which has a positive impact in life. We look forward
to working together for the foreseeable future.”
Our vision is to help our clients achieve better value from their office technology. We drive efficiencies and improve productivity, by offering solutions through consultancy, and continuous improvement. We use technology to streamline, automate, and protect your business.
To learn more about the technology and services we provide please visit www.itdocumentsolutions.com
Finding skilled employees in today’s competitive market can be a challenge. But what if you could tap into a pool of talented, motivated individuals eager to learn and contribute to your success? Nescot offers a blend of industry-focused learning, cutting-edge technology, and dedicated support, making our apprenticeship programmes the ideal solution for your recruitment and development goals.
We can help you find the perfect candidates by promoting your requirements to our talent pool of students and recruitment network. Perhaps you already have someone in mind that would benefit from gaining more knowledge and skills to progress their role. Either way, there are no upper age limits to apprenticeships making them accessible and a valuable resource.
` Industry-ready talent
We offer apprenticeships across critical sectors like IT and Technology, Science, Business Management, and more. Our apprentices receive rigorous training, aligned with current industry standards ensuring they have the most relevant skills and knowledge for your sector.
` Bespoke solutions
We work with you to customise the apprenticeship, integrating workplace learning and academic qualifications seamlessly into your work requirements.
` Cost-effective
Government funding means apprenticeships are a cost-effective way to train your workforce. Invest in your future talent without breaking the bank.
` Improved retention
Invest in your employees’ growth and development, fostering loyalty and long-term commitment.
` You can still advance your skills and knowledge with Nescot’s extensive range of Distance Learning courses. These courses also benefit from government funding (subject to eligibility) and are perfect for staff CPD and self-development.
` Our flexible, online courses enable you and your teams to fit learning around work, family, or other commitments. Gain industry-recognised qualifications for a broad range of sectors including business management, cyber security, event planning, digital promotion, environmental sustainability and more, all from the comfort of your own home or office.
` We offer personalised support from our dedicated tutors and high-quality learning materials. Enrol at any time and start learning straight away. Most courses take an average of 10-12 weeks to complete based on spending 3-4 hours a week on learning.
` Specialised Programmes
`
Tap into the expertise of the Sussex and Surrey Institute of Technology with apprenticeships focusing on software development, cyber security, data handling, and more. Your apprentices will graduate with the skills needed to thrive in the digital age.
` State-of-the-Art Facilities
Apprentices train in modern, industry-standard environments, equipped with the latest technology and resources. This ensures they bringing up to the minute skills and knowledge to your workplace.
` Higher Education Pathways
Attract high-potential individuals with the opportunity to progress to higher-level qualifications through the Institute of Technology, securing your talent pipeline for the future.
Our experienced team will work closely with you to understand your needs and find the perfect apprentices for your team.
` Customised Solutions
We work with you to tailor our programs to your specific needs, ensuring you get the exact skills and talent you require.
` Ongoing Training & Support
We provide ongoing training and support for both you and your apprentices. We’re not just an apprenticeship provider, we’re your long-term partner in talent development.
` Proven Track Record
We have a strong track record of placing successful apprentices in top companies across the region.
Passengers and businesses across London and the South East will benefit from 18 new flights per week between London Gatwick and Asia this summer, with major carriers Singapore Airlines, Air China, China Southern and Azerbaijan Airlines recently announcing new routes.
From 1 June, flag-carrier Air China will begin operating daily flights from London Gatwick to Beijing Capital Airport on A330-300 aircraft, before China Southern launches its three-per-week service to Guangzhou on 20 June, on Boeing 787-8 aircraft.
Renowned carrier Singapore Airlines - recently crowned World’s Best Airline at the 2023 Skytrax awards - will begin flying five times per week to Singapore Changi Airport from 22 June.
Passengers can already take advantage of three flights per week to Baku, with Azerbaijan Airlines having launched its new service from London Gatwick last month.
The four new routes mean from this summer, Gatwick will connect passengers with 85 flights per week to Asia, with other existing services including Dubai (Emirates); Zhengzhou (China Southern); Shanghai (China Eastern and Air China); Doha (Qatar Airways); Jeddah (Saudia); and Goa, Kochi, Ahmedabad and Amritsar (Air India).
The additional routes will support not only passenger journeys but also regional and national trade opportunities. In 2023, the UK exported £37.5bn of goods and services to China - an 11.9% increase on 2022 - and £14.8bn to Singapore, a 10.7% increase on the previous year.
The flights will also provide an economic boost to the tourism industry across London and the South East, with Chinese visitors spending £1,937 per UK visit and £1.71
billion in total in 2019, according to Visit Britain
Stephanie Wear, VP Aviation Development, London Gatwick said: “These new services are fantastic news for both passengers and businesses across London and the South East, providing greater opportunities for tourism and trade.
“The new routes will provide huge connectivity potential, not only to the fantastic destinations of Singapore, Baku and across China, but more widely across Southeast Asia, Australia and New Zealand. With significant increases in trade between the UK and Singapore, China and Azerbaijan in recent years, the services also provide exciting opportunities for local and regional businesses.”
Northern Runway planning process continues London Gatwick’s Northern Runway project has now moved into the examination phase.
Last summer, the airport submitted plans to bring its existing Northern Runway into routine use alongside the Main Runway.
This forward-looking and low impact plan aims to use the airport’s existing infrastructure to unlock new capacity and improve passenger experience by reducing delays, in line with government policy.
By investing in its long-term future, London Gatwick will also enhance the crucial economic role the airport plays, by creating around 14,000 new jobs and injecting £1 billion into the region’s economy every year.
Find out more via www.gatwickairport.com/futureplans
RPD accountants and their sister organisation, RPD Foundation, are delighted to announce the remarkable success of their 2023 fundraising efforts, propelled by the incredible support from their many clients and partners. Together, they have achieved a staggering milestone, securing an impressive £72,580 to support projects and initiatives aimed at uplifting the Crawley community and beyond.
This significant accomplishment would not have been possible without the generous contributions from organisations such as The National Lottery Community Fund, Sussex Community Foundation, Postcode Society Trust, Chalkhill Trust Fund and West Sussex County Council. Their unwavering support has been instrumental in empowering the RPD Foundation to make a positive difference by supporting local organisations that
focus on improving the lives of those in need.
Among their notable achievements is Richard Place Dobson team’s outstanding dedication to raising £15,000 alone. This substantial contribution has played a crucial role in supporting the essential services provided by the Crawley Food Bank Partnership, ensuring that vulnerable members of the community have access to food and support whilst they might be struggling.
Daran Bennett, Chief Executive of RPD Foundation, said: “The impact of this generous support extends far beyond monetary value. It serves as a beacon of hope for communities facing difficulty, promising brighter and more secure futures for those who need it most.”
As the next financial year approaches, RPD and the Foundation’s commitment to uplifting and supporting the most vulnerable remains their focus. With the
across the communities.
St Barnabas Hospices and Martlets announce a merger to enhance patient care and provide sustainable hospice care for the future.
St Barnabas Hospices, which already incorporates St Barnabas House (Worthing) and Chestnut Tree House (Arundel), and Martlets Hospice (including Martlets Care) are proud to announce a merger that aims to create a stronger, more sustainable and comprehensive hospice care organisation that is committed to delivering outstanding patient care
All three hospices will continue to operate under their existing names and identities but will be run by a group leadership team which will be put in place imminently.
This represents a significant milestone in the sector providing sustainable hospice care for the future. By combining the strengths and expertise of three hospices, the organisations hope to improve access to specialist palliative and end of life care, achieve greater efficiency, and ultimately benefit patients, families, staff and the wider communities.
Amanda Fadero, CEO, said of the merger: “We are excited about the possibilities and opportunities that this merger brings and look forward to continuing our shared mission of providing outstanding hospice care to those that need it. Together, we will build a stronger foundation for compassionate
unwavering support of their dedicated team, partners and donors, they're confident in the ability to continue making meaningful strides towards a stronger, more resilient community. Bringing together the charity and corporate sectors to create positive change and a better place for all. If you would like to find out more about how RPD Foundation could help your business or charity, click on the link: www.rpdfoundation.co.uk
palliative and end of life care in our communities.”
For media enquiries, please contact Jenny Mark-Bell via her email jenny.mark-bell@stbh.org.uk
St Barnabas House and Martlets are leading providers of hospice care across the Worthing and Brighton areas, with Chestnut Tree House covering Sussex and Southeast Hampshire. All are dedicated to delivering compassionate, specialist palliative and quality end of life care to patients and their families. The organisations share a commitment to excellence, and the merger reflects their joint dedication to enhancing the overall well-being of the communities they serve.
www.chestnut-tree-house.org.uk www.martlets.org.uk
The rise of artificial intelligence (AI) is rapidly reshaping the business landscape, creating a wave of exciting opportunities for entrepreneurs and established companies alike.
Key areas where AI is unlocking doors include hyper-personalisation. For this, AI analyses vast amounts of customer data to predict individual needs and preferences, enabling businesses
to deliver personalised experiences through targeted marketing, product recommendations and dynamic pricing. Imagine a clothing store suggesting outfits based on your past purchases and current trends or a travel company crafting personalised itineraries based on your interests.
Automation and efficiency is another key area. It is where AI automates repetitive tasks, freeing up human resources for strategic work. Chatbots answer customer queries, robots handle manufacturing processes, and AI-powered scheduling tools optimise logistics and delivery. This leads to increased productivity, reduced costs, and improved operational efficiency.
Think about data-driven decisions with AI analysing vast datasets, unearthing hidden patterns and trends that humans might miss. This empowers businesses to make informed decisions about everything from product development and marketing campaigns to risk management and financial investments.
Imagine predicting customer churn before it happens.
In innovation and creativity, AI tools are assisting in design, content creation and scientific research, pushing the boundaries of human imagination. It can generate unique design concepts, write engaging marketing copy and even discover new materials and drug compounds. This opens doors to entirely new products, services and solutions.
Implementing AI successfully requires careful planning, ethical considerations and human oversight. However, those who embrace AI's potential will be wellpositioned to thrive in the ever-evolving business landscape.
Gerry Lawrence, of Freeman Clarke, believes we are only at the beginning of AI’s true capabilities. Keynote speaker at Brighton & Hove Business Show on June 13, he will talk about ‘AI: Apocalypse or Opportunity’.
To register for free entry or find out more, visit brightonandhovebusinessshow.uk/ visitor-registration
Wessex IT are proud to announce their pairing with Brighton-based IT support business, BlakeLAN Communications Ltd, who have been proudly serving their customers for over 30 years since 1990.
Richard, Andrew and Jon will continue to lead the combined team and extend a warm welcome to Mike and Barbara Blakeman, the driving forces behind BlakeLAN. Also joining the team is Sarah, Jack and James, continuing in technical support roles. With this merger, they now have a combined team of 30 all working under the Wessex IT banner.
They would like to thank all of their clients and staff for their loyalty and dedication, which has enabled them to continue to be a versatile and everevolving technology business partner. As they expand their family, they will continue to focus on the right technology
solutions for each business, deliver the best service they can, and create an inclusive and innovative working environment for all.
Mike Blakeman had the following to say about the merger:
"IT has been a life-long passion for me since starting BlakeLAN Communications Ltd in 1990. I’ve loved the last 34 years and working with such a supportive and loyal group of customers. Merging with Wessex IT was the best thing for our team and our customers, and I’m pleased to share that the merger has now become a reality."
BlakeLAN customers can rest assured knowing that they are receiving complete continuity of service, as they will be supported exactly as they are used to – by the same people, in the same way, with the same level of customer service.
reach them on their original phone number, or they can call Wessex IT. Here's to the future!
info@wessexit.com
A new Carbon Adjustment Mechanism (CBAM) is impacting all exporters as well
as importers of products such as steel, aluminium, fertiliser, concrete, hydrogen and electricity from the EU.
The CBAM is part of the concept of carbon pricing and is mandated by the EU. As of 1 October 2023, all importers from the EU regardless of their size must make quarterly declarations tracking imports of relevant products. The requirement will affect any UK companies with a supply chain connected to the EU.
Declarations will need to include product data, customer data and carbon emissions data tracked across each importer’s supply chain. Although the intention of the CBAM is to encourage businesses to reduce carbon emissions in their supply chains, compliance will be key initially.
From 2026 the requirement will be extended to include CBAM certificates, which will need to be purchased to offset the cost of embedded carbon
and other emissions. There will also be a mechanism for goods to be stopped at the EU border, and the introduction of penalties for non-compliance.
In practical terms, the additional regulation is likely to increase the prices of EU products affected by the CBAM, compared to imports from outside of the EU. The process of tracking and reporting the relevant information will also add an additional compliance burden for EU importers. Obtaining the required data will require collaboration with suppliers, and it may be necessary to review contracts to ensure compliance with the new requirement.
Menzies is on hand to assist your business in reviewing the reporting requirements, keeping abreast of development and initiating discussions with stakeholders to ensure compliance. For further information visit: www. menzies.co.uk/eu-carbon-borderadjustment-mechanism-overview
Business finance provider Let’s Do Business Finance is delighted to be celebrating a fantastic milestone - 20 years of dedicated service in providing startup and growth loans to businesses across the South East and East of England. Founded with a mission to empower businesses with the financial support they need to start, grow and thrive, it has demonstrated unwavering commitment to aiding economic growth in the South East and East of England, helping over 6000 businesses to access over £52 Million pounds.
“We started Let’s Do Business Finance when we started seeing our old banking clients come into the office saying my bank won’t help me anymore. It was the start of the computer says no decisionmaking process by a lot of the high street and mainstream lenders. We wanted to help businesses access funds that they couldn't raise elsewhere and to
complement our other business services offer.”
Sean Dennis, Managing Director, Let’s Do Business Finance.
Let’s Do Business Finance pride themselves on their different approach to lending, focusing on facts and not figures, taking into account the whole business proposition and not just
it’s bank balance, they want to say yes. Businesses looking to start their journey for growth, can access free and impartial advice, on finding the right finance for them to achieve their goals and ambitions.
For more information on finance options for your business visit www.letsdobusinessfinance.co.uk
Insight6 Sussex owner and Gatwick Diamond member, Paul Matthews, has announced an exciting expansion of his business into Surrey.
He will now be helping businesses thrive from across both regions by understanding and improving their customer and prospect experiences.
Paul said "This expansion marks a new chapter in my business journey after 9 incredible years serving Sussex. I can't wait to bring my customer experience (CX) expertise to Surrey-based firms too. My commitment to delivering exceptional insights and driving positive change for all my clients, including my loyal Sussex clients, remains stronger than ever."
insight6 provides businesses with first-hand insights into the customer’s experience utilising its research tool
instant insight, mystery shopping programmes and customer journey analysis. Many of Paul's clients are in the leisure, hospitality, retail and professional services industries.
Paul added "Investing in a new region was a big step against the backdrop of uncertain economic times, however, the need for businesses to fully understand and retain their customers has never been higher. Enquiry levels are very positive for our services. One of the first new businesses I will be partnering in Surrey is Mercedes-Benz World - which I really enjoyed exploring! I'm excited to embark on this new adventure and collaborate with even more fantastic organisations across Surrey."
If your business needs to understand its customers better or improve their experience, or you simply want to
I would like to bang their heads together
Have you ever felt like you wanted this to happen with two colleagues in the workplace, virtual or face to face?
Sometimes people who disagree at work don’t have the tools to manage the disagreement themselves or they might lack the self-awareness to see how they are contributing to the conflict. Behaviour can quickly degenerate to the sort of thing you see in a school playground such as refusing to speak
to each other, passive or active rudeness, rallying others to ‘their side’ of the conflict. These types of behaviour will all have a negative impact on productivity, as well as on the emotional wellbeing of the parties and anyone who gets caught in the crossfire. But this is how humans have evolved, this is our fight or flight mode in action and it happens so quickly we don’t see it coming.
The good news is not only is it
connect, you can reach Paul directly at paul.matthews@insight6.com or visit www.insight6.com/paul-matthews-cxdfor-sussex-and-surrey
completely natural, it can also be quite easy to change.
There is a continuum of interventions for restoring damaged working relationships to productive, positive, future focused and respectful ones. From ‘having a quiet word’ with either or both, through facilitating conversation between them, to more structured mediation and coaching interventions.
Which you choose will depend on the specific features of the dispute, from its seriousness and duration, the relative balance of power and influence of the parties, their receptiveness to feedback and your budget.
Doing nothing is the worst option (well it is better than banging their heads together) – because the conflict will be having a negative impact on your business directly and indirectly.
Get in touch via email with Sue at Sue@scdpeoplesolutions.com for a no obligation discussion about preventative and restorative options.
I really feel for all the slack middle managers put up with in terms of how sandwiched they are between their teams and their bosses. For so long they have been identified as blockers, certainly in the ED&I context, claiming they haven’t got time, and their teams don’t either, to invest or participate in initiatives. Why is that? My personal view is that such an important cohort is often made up of people who are in those roles and have not been given the right tools and have just had
expectations placed on them in terms of what managing a team is all about. How much investment for training and development does your organisation set aside for them? Have you actively supported them by equipping them with the right skills to deal with the people aspect of managing, not just the figures and stats?
It is time to invest in your middle managers, as they are the future leaders of your organisations, as well as having the leverage of being the bridges
between top level leadership and the front line. Give them the skills to lead effectively, honestly and transparently, to appreciate and understand their teams, to lead with empathy and authenticity. I highlight the importance of these so called ‘soft skills’ as, my dear friends, these are the skills of the future, make no mistake.
Cultural Nexus creates leadership programmes, tailor-made to individual organisations and pertinent to their industry, ensuring they are creating and forging the great leaders of tomorrow; leaders who understand the value of diversity and who cultivate diverse teams. They will do so because you will have empowered them to know and believe that, that is where the future resilience of your organisation lies… in its people, i.e. your greatest asset.
cecilia@culturalnexus.co.uk
www.culturalnexus.co.uk
New report finds two thirds of SMES have no marketing plan and are “Marketing in the Dark”
After a long period of economic stagnation, a new study of almost 2,000 decision-makers has found that more than half of SMEs don’t have a business plan.
The Marketing Maturity Report , by The Marketing Centre, asked people from hundreds of small and medium-
sized businesses across the UK to mark themselves against 60 statements, to understand what companies are doing to grow their business.
The majority said that their business currently has no way of establishing how marketing will actually contribute to achieving their business goals, with only a third saying that they have a marketing plan which produces regular, timely marketing activities.
Less than one in three (28%) said that they generate enough leads to achieve their business growth objectives, and only 40% have a CRM system in place which is used effectively across both the sales and marketing teams.
On top of this, only 27% said that they set clear objectives when using specialist marketing services too, such as agencies, in a sign that SMEs don’t know if their marketing is working.
Pete Jakob, marketing director at The Marketing Centre, said:
“The saying is true - if you fail to plan, you plan to fail. With more than half of companies in the UK not having a business or marketing plan, there are significant risks, and it’s crucial for business owners to realise that a documented business plan leads the way for marketing success to align with your vision.
“A strategy gives senior leaders the confidence that budgets will be channelled into the right areas, and activity will be measured and optimised to drive brand awareness, positive sentiment and ultimately sales. A strategy helps to steer the ship, and with that comes focus on reporting, CRM systems, tools and lead generation.”
www.themarketingcentre.com
Sussex Wildlife Trust is a partner in The Gatwick Greenspace Partnership, a community project that works to benefit people, wildlife and the countryside between Horsham, Crawley, Horley, Reigate and Dorking.
The Gatwick Greenspace team work with local communities to educate, increase biodiversity, and inspire an appreciation of the natural world, whilst working with our partners across the project area. These partners include gdb members London Gatwick, Surrey County Council, Crawley Borough Council, and Reigate and Banstead Borough Council.
We are delighted to work with London Gatwick to help them achieve The Wildlife Trusts Biodiversity Benchmark Award. This achievement is supported by the Airport team, corporate volunteers from within the project area, and by a small team of dedicated volunteers. This is an amazing accomplishment
with London Gatwick being one of only 52 sites across the UK awarded the Biodiversity Benchmark. It’s fantastic to see the business recognise the importance of protecting biodiversity and dedicating its non-operational land to wildlife conservation and community benefit.
The project team also work with a number of schools to train and support Forest School leaders. We also run exciting, seasonally relevant sessions that inspire young people of all ages. These sessions provide opportunities for young people to engage with their local environment. This is so important, and you never know, there may be the next Attenborough out there being inspired. The team are also pleased to have worked with ESOL (English as a Second Language) students from gdb member Crawley College.
As the project celebrates its 30th year of working with the local community
The Department for Education released their Skills Horizon report for 2024 earlier this month and within the report it draws attention to one topic in particular that caught our attention…
This is that SMEs are anticipating an increase in new hiring routes and a growing need to upskill current talent. With the South East of England having just over 850,000 SMEs, there is a huge opportunity for employers to utilise government funded apprenticeships to both upskill current employees and train up your new recruits at the same time.
In fact, according to Pricewater houseCoopers (PwC) in their 23rd Annual Global CEO Survey, 93% of CEO’s that introduced an upskilling program within their company saw an uptick in both talent retention and workforce resilience. The LinkedIn 2022 Workplace Learning Report further supports this, where it is cited that 94% of employees said they will stay at a company for longer if they receive an investment in their career development.
Apprenticeships provide one of the
to help people and wildlife to thrive together, we would like to thank all the local business, especially the gdb members, who support this project.
LouiseColbran@sussexwt.org.uk
best ways to upskill and train new staff; their learning is based at the workplace and allows them to embed themselves into the business and the company culture. As an employer you help to shape the programme with your provider to ensure your apprentices achieve with the skills you need to help your business thrive. We at Rewards employ 6 apprentices currently and many of our core staff are apprentice achievers helping to us grow as a business, whilst supporting the development of others.
Appraising your existing staff’s training needs may represent development opportunities via an apprenticeship or other shorter or bespoke training courses to all. Any suitable CPD serves to motivate and drive business forward. To contact our business development team or to learn more, visit www.rewardstraining.co.uk
Control Energy Costs successfully merged with Energy Connection Services (ECS) in April 2023 to enhance service delivery and broaden its offerings.
Having collaborated closely for over a decade, the merger was a natural progression, allowing both companies to combine their strengths and expertise. The unified entity operates under the Control Energy Costs brand, focusing on providing a more streamlined service to clients, with a particular emphasis on utilities connections and siteworks.
One of the primary outcomes of the merger with ECS is Control Energy Costs' newfound expertise in managing business utility connections and metering for industrial, commercial and SME clients. Through end-to-end project management, Control Energy Costs offers a wide range of services, including new connections, reconnections, disconnections and supply removals.
The scope of their services extends further to the design, installation, and maintenance of Building Network Operator (BNO) networks, Current Transformer (CT) meters, submetering and smart and Automated Meter Reading (AMR) meters. The goal is to provide efficient and cost-effective solutions, assessing their clients’ current and future needs and eliminating redundant, costly services.
Control Energy Costs recognises the importance of a seamless transition when it comes to moving into or out
of premises. Whether it’s a Change of Tenancy or a Change of Occupancy, they ensure a fully managed service for businesses. By expediting the transition process, Control Energy Costs minimises disruptions and facilitates a smooth handover between tenants and utility providers. They recommend early assessments for meter upgrades or new services, helping clients avoid delays and ensure a hasslefree transition.
Control Energy Costs also brings its expertise to siteworks services, covering new sites, property development, temporary builders' supplies, upgrades and new infrastructure. They assist clients in evaluating both existing services on a site and the need for new services, ensuring that immediate and future utility requirements are met. For new property developments, Control Energy Costs conducts comprehensive feasibility studies and oversees siteworks operations, from quoting to completion.
Large national supermarket siteworks case study
Control Energy Costs' Project Management Team worked with a large national supermarket to initially arrange a new HV power supply for a single-use site. However, the commercial plans shifted, and the site was intended for multiple tenants.
Control Energy Costs proposed a ground breaking BNO solution, which avoided the removal of the HV substation, a first in the area under G87 regulations. To ensure success, Control Energy Costs delivered project management services and consultancy to the DNO, assisting in developing a policy framework.
In addition, Control Energy Costs proactively communicated with the supermarket's tenants, informing them of the electricity reconfiguration progress. Despite challenges posed by COVID-19 restrictions, the project was completed on time and well below the original budget. This approach benefited the client, the DNO, and the supermarket's tenants, emphasising Control Energy Costs' commitment to delivering tailored solutions and actively shaping industry policies.
Contact our Client Relationship Manager, John Loizou, at john.loizou@cec.uk.com or 07425 102023 for more information on how we can help with your utilities connections and siteworks.
As Windows 10 heads towards its 2025 expiry, the arrival of Windows 11 heralds a pivotal shift for businesses. Its design, centring the Start menu and taskbar, is not just about aesthetics; it's about ushering in an era of streamlined efficiency. Snap Assist stands out, especially for those juggling multiple monitors, turning a potential mess into a model of productivity. With HDR support, visuals pop, while Focus options promise an oasis of concentration in a desert of distractions.
Yet, in the digital realm where threats lurk in the shadows, Windows 11's bolstered security measures are its crown jewels. This isn't just about keeping up with the times; it's about building a fortress around your business's most valuable asset: data. And with the tantalising potential to run Android apps, Windows 11 is poised to blur the lines between mobile and
desktop computing like never before.
In 2025, the cessation of updates for Windows 10 won't just be a technical footnote; it'll be a critical vulnerability. No new patches mean open doors for cyber threats, a risk no business can afford to take. This stark reality underscores the urgency of migrating to Windows 11, making it not just an upgrade but a necessity for safeguarding your enterprise against the ever-evolving
dangers of the digital age.
Planning, upgrading, and replacing takes time, especially if you consider moving from desktops to laptops. Ingenio Technologies is here for advice on streamlining this transition, ensuring businesses can confidently step into Windows 11's secure, productive future without missing a beat. Find out more at www.ingeniotech.co.uk or email simon@ingeniotech.co.uk
Can you believe… the weeks of 2024 are flying by already! Employers… do you feel you are ahead of the curve with your employees? Check out a couple of updates to be aware of for the year ahead:
• Instead of leave being taken as one block of one or two weeks consecutively, leave can now be split into two blocks of one week.
• Currently leave has to be taken during the first 8 weeks after a child is born or adopted, leave can now be taken in the first 52 weeks after a child is born or adopted.
• Employees need to give notice 15 weeks prior to the expected week of childbirth, and then 4 weeks’ notice of dates prior to each period of leave.
• Although these changes are effective from 8 March, it applies to babies whose expected week of birth or adoption date is after 6 April.
From 6 April 2024, employees will be entitled to a “week’s” unpaid leave every 12 months to care for a “dependent” who has:
• A physical or mental illness or injury that means they’re expected to need care for more than 3 months
• A disability (as defined in the Equality Act 2010)
• Care needs because of their old age The dependant doesn’t have to be a family member. They can be anyone who relies on them for care. This is a day one right and employees will not need to provide evidence or explain how the leave will be used.
These changes will enable parents and carer’s to better balance their work and home responsibilities, supporting them to remain in employment.
There are also some sizeable changes to flexible working coming into force in April – do get in touch for the latest.
For further information contact Bev Katigbak, HR Advisor, HR At Work info@hratwork.co.uk
As we approach the deadline of December 2025, when the existing PSTN network will be permanently switched off, it's crucial to note that a significant 74% of businesses have yet to complete essential migration tasks. This looming transition has often been relegated to the ‘too difficult’ pile for many businesses, but the time for action is now imperative to ensure the uninterrupted operation of essential services post-switch-over, this event can bring you many benefits that can be taken advantage of now.
Are you among those affected?
If your business relies on any of the following devices or services that currently depend on an analogue phone service such as - Chip and PIN
Payment Machines, Door Entry, External Door Entry or Entry Bells, Fax Machines, Fire Alarms, Franking Machines, Intruder alarms, Lift Alarms, CCTV, Telephone Lines, and Broadband.
Creating a Plan is Paramount.
The team at RGC are here to support and help you in migrating services safely and securely to a digital service, ensuring the continued functionality of these devices. We can handle the complexities and sometimes difficulties involved, providing you with peace of mind that this critical issue is being effectively addressed.
See our 2025 Switch Off Checklist here
Martin Searle Solicitors Launch their Annual Pregnancy and Maternity Discrimination Campaign ‘Mind the Bump March 2024’.
In March 2024, Martin Searle Solicitors launch their twentieth annual Mind the Bump campaign to stamp out pregnancy and maternity discrimination at work.
A 2023 survey by the campaign group Pregnant Then Screwed found that over
half of all mothers have faced some form of discrimination when pregnant, on maternity leave, or on their return to work.
Martin Searle Solicitors will be offering a free 30-minute telephone advice service every Tuesday and Thursday, throughout March 2024, for employers and employees concerned about workplace rights of pregnant women and women on maternity leave.
Fiona Martin, Director and Head of Employment Law, says: “Pregnancy and maternity discrimination in the workplace continues to be a growing issue”. Our Employment Law team advises employers who have inadvertently treated pregnant women or women on maternity leave unfavourably and employees who had been unfairly dismissed because of their pregnancy or have been unfairly selected for redundancy as they return to work from maternity leave.
Martin Searle Solicitors have a series of factsheets, case studies and
FAQs for employers and employees covering pregnancy and maternity rights, returning to work after maternity, and avoiding pregnancy and maternity discrimination in redundancy processes. For details visit www.ms-solicitors.co.uk.
Martin Searle Solicitors will be running a virtual seminar for employers in the charity and non-profit sector on ‘Pregnancy and Maternity Discrimination – Best Practice for Employers’ on Thursday 14 March 2024 10.30am12pm, in association with Community Works. To book, see here
On Thursday 21 March 2024, 10.30am – 12pm, Martin Searle Solicitors will be running a free virtual seminar ‘Pregnancy and Maternity Discrimination – A Guide for Advisers representing Employees and Workers’. To book, click here
For confidential advice, you can call the free pregnancy and maternity legal helpline on Tuesdays and Thursdays throughout March from 3.30pm to 5.30pm on 01273 609911, or email info@ms-solicitors.co.uk
Thursday 7th March: 8.30 - 10.00
The gdb Business Breakfast
Brought to you in partnership with Crawley College Crawley Town Centre BID, this monthly breakfast will provide a friendly, relaxed and informative environment for local businesses to network and improve their business profile. With guest speaker and a delicious full English breakfast.
• £20.00 +VAT for gdb Members
• £25.00 +VAT for Non-Members
• Ticket cost for Crawley Town Centre BID Members will be covered by CTCBID (limited availability).
Wednesday 13th March: 10.30 - 12.00
The gdb Elevenses & Networking
Informal networking over cake and coffee, make new contacts and keep existing ones!
• Free for members
Monday 18th March: 10.30 - 11.30
Membership Meet Up
Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher, these events are the perfect opportunity to get to know gdb, ask questions and learn more about the variety of member benefits available to you.
• Free to attend
Thursday 28th March: 11.00 - 12.00
March Educational Seminar
More information coming soon…
• This event is free for gdb Members and Non-Member Guests who have purchased a Members Meeting Guest Ticket.
Thursday 28th March: 12.00 - 14.30
gdb March Members Meeting
Join us at The Europa Gatwick Hotel to stay connected with the gdb Team and your fellow Members, kindly sponsored by Plan Insurance brokers.
• Free for gdb Members
• £25.00 +VAT for Non-Members
Tuesday 2nd April: 12.30 - 14.30
The gdb Birdies & Business Networking
Come along and experience the West Sussex's largest indoor
golf facility and build your business connections over a fun afternoon of Augmented Reality Darts, Crazy Golf, and the golf simulator bays!
• £24.50 +VAT for gdb Members
• £28.50 +VAT for Non-Members
Thursday 11th April: 08.30 - 10.00
The gdb Pastries & Networking
Join us for some relaxed and informal networking over tea, coffee and pastries. This event is a great chance to connect with fellow gdb members from local businesses and explore the impressive range of Volkswagon cars on display.
• Free for members
Monday 15th April: 10.30 - 11.30
Membership Meet Up
Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher, these events are the perfect opportunity to get to know gdb, ask questions and learn more about the variety of member benefits available to you.
• Free to attend
Wednesday 24th April: 18.00 - 20.00
Joint Networking Event BHBPA - EGBA - gdb - HHBA
Join us for a fabulous evening of networking at this prestige car showroom. Working collaboratively can lead to innovation, greater efficiency and be a spark to business creativity.
• Free for gdb, BHBPA, HHBA and EGBA members
Friday 26th April: 11.00 - 12.00
April Educational Seminar
More information coming soon…
• This event is free for gdb Members and Non-Member Guests who have purchased a Members Meeting Guest Ticket.
Friday 26th April: 12.00 - 14.30
gdb April Members Meeting
Join us at Malmaison to stay connected with the gdb Team and your fellow Members.
• Free for gdb Members
• £25.00 +VAT for Non-Members
Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.
abcworkplace.co.uk
www.aqcsl.com
ABC Workplace Consultancy offers a range of services for companies looking to move or improve their current workplaces.
Workplace consultancy is an essential service that businesses of all sizes can benefit from. In today's fastpaced and ever-changing corporate landscape, organisations need to create work environments that are
An award-winning construction and building maintenance company with an integrated and responsible approach to the design, supply, installation, and commissioning of high-quality building services. Our long-term partnerships with companies such as Emirates, Cathy Pacific, British Airways, BLOC Hotel, CBRE and Aspire Lounges for building maintenance and our unrivalled track
www.careforveterans.org.uk
Care for Veterans established in 1919 to care for those soldiers returning from World War I with life-changing disabilities. For over 100 years, we have provided long term nursing care, rehabilitation and respite end-of-life care to disabled ex-armed forces personnel and their families.
Adopting a multi-disciplinary approach for care and rehabilitation of
not only functional but also conducive to productivity, collaboration, and employee satisfaction.
By analysing the specific needs and goals of a company, I can provide tailored solutions to optimise the physical workspace, improve workflow, and enhance the overall work experience for employees.
record for successfully delivering airport lounges as main contractor across the United Kingdom is unmatched in the industry. We play a crucial role in promoting and conducting sustainable practices in all aspects of the work that we deliver, and always look to reduce our environmental impact, contribute to a more sustainable future, and foster a culture of environmental responsibility.
our residents, including physiotherapy, Occupational Therapy, speech and language therapy, neuropsychology, plus social and recreational activities and a chaplaincy service, all delivered from our facilities in Worthing.
Currently, our resident’s range in age from 20-100 years old, the majority of those we care for have high dependency disability.
CommuniKate Design Limited’s custom visual communications can make your messages more inclusive, engaging and accessible, improve your customers’ experience (and their reviews!), and save you time. CommuniKate Design Limited’s services can transform your (complex) information into brandingaligned, bespoke 2D animations, infographics, live graphic recordings,
graphic designs and simplified written copy. This can help to: improve access for people with some types of neurodivergence, disabilities or different primary languages; make your online information more memorable and engaging; increase representation and inclusion of marginalised groups and individuals; and help you to share messages in a more understandable way.
www.communikate.design
www.soteriacovertsolutions.co.uk
We are a specialist, professional Covert Surveillance, Investigation and covert security company delivering bespoke solutions to corporate and private clients.
We only deploy Government trained former police staff who have proven operational experience associated with
specialist Government units. At Soteria we do not meet the standards, we set them. Our aim is provide the client with the highest legal protection whilst delivering the best results.
www.soulcorporations.com
www.sussexfloorrestoration.co.uk
Soul Corporations® is more than a service; it’s a global movement dedicated to connecting people with the soul of their work, their teams, and their organisations. It’s about creating profound transformation and a lasting legacy. Our two-year Business Soul Research programme has revealed the drivers of peak performance in an AI-
Sussex Floor Restoration offer a complete wood floor care package to both domestic and commercial clients. From sanding and repairs to cleaning and re-coating including a range of hardwearing finishes to choose from.
Some of our clients include Glyndebourne Opera House, Brighton College, Roedean School, Dulwich college and many more.
powered, digital world and has given rise to the Mindful Communicator™ toolkit and Coaching Programme and our award-winning Speak with Impact and Presence Programme, which helps people at all levels engage internal and external stakeholders with their brands, values and ideas in an authentic and inspiring way.
We have three full time teams of floor restorers, each one of them trained to a high level.
It is our goal to reduce the amount of waste in the construction industry by restoring wherever possible.
Whatever the floor, We can restore!
Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.
www.titan-workwear.co.uk
traceycampbellhomeopath.com
#goodpeopleknowgoodpeople
At Titan Workwear we redefine workwear beyond mere uniforms. We don't just supply customised garments; we align your clothing with the unique demands of your industry. We care about more than just fabric and stitches; we want you and your team to feel pride in representing your company. Our commitment extends beyond style - we prioritize comfort and affordability,
I help and support women with their hormonal health, ranging from painful, irregular periods, fertility, PMS and peri-menopause right through to post menopause. More women want to avoid synthetic hormones and are choosing a more natural approach to their health. Homeopathy is gentle, non-toxic and can help you to feel better emotionally and physically.
ensuring your workforce feels confident and satisfied. Join us in the journey to outfit your success. Contact us today, and let's tailor a difference that goes beyond mere clothing.
I also offer solution focussed hypnotherapy which can help with a wide range of issues such as anxiety, panic attacks, stress management, confidence issues, fear of flying, phobias, sleep issues, weight loss and more.
We would like to thank the following members for referring gdb to their business contacts:
• Claire Scaramanga from Scaramanga Agency for referring Installation & Refurbishment Solutions Ltd
• Mike Monk from Brighton & Hove Business Show & Gatwick Business Show for referring Brilliant Businesses
The gdb member companies listed below have a Diamond Listing in the online gdb Members Directory. For a full list of gdb members please go to Members Directory And contact us to find out how to enhance your listing and raise your website profile in PINK!
