Winter 2021 www.dfwcai.org CONTACT A Resource For Homeowners Associations, Condominiums, Townhomes, and Cooperatives Community CAIAssetsProtectingTripsFEATURING:forTreePlantingYourCommunityfromtheColdNationalArticles:Rules
8360 LBJ Freeway, Suite 300 • Dallas, TX 75243 • Phone (972) 960-2800 • Fax (972) 991-6642 www.sbbmanagement.com • emailus@sbbmanagement.com Access Your HOA-Anytime,Anywhere AAMC® Find us on AccreditedAssociation Management Company People are our passion. Communities are our service. Teamwork is our focus.
1 • CONTACT, WINTER 2021
2 • CONTACT, WINTER 2021
CONTACT Community Sponsors Page 6 TreeNewal’s Tips for Tree Planting 11 Sporting Clays Picture Spread 14 Protecting CommunityYourAssets from the Cold 20 Ambassotors of Fund Picture Spread 21 CAI Articles: Rules 22 Annual Golf Tournament Picture Spread 26 2021 Annual PMDP Course Schedule 30 CAI National News 32 Membership Report 33
Community Associations Institute is a national, non-profit, membership organization dedicated to the successful creation and operation of community associations. The Dallas/Fort Worth Chapter was established in 1980 to provide support for the North Texas area. Community Contact is published by the Dallas/Fort Worth Chapter of Community Associations Institute and is issued with the understanding that the publisher is not engaged in rendering financial, legal, accounting or other professional services, or be construed as a recommendation for any course of action regarding financial, legal, accounting or other professional services by Community Contact or its authors or advertisers. The services of a competent professional should be sought where professional services are required. The articles appearing in Community Contact do not necessarily reflect the opinion of CAI or the DFW Chapter, and acceptance of advertising does not constitute an endorsement of the products or services. All contents of Community Contact are protected by copyright. Reproduction in whole or in part without written permission is expressly prohibited. AAMC, AMS, and PCAM are registered trademarks of Community Associations Institute. CMCA is a registered trademark of the Community Association Managers International Certification Board. Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Use of a term in this publication should not be regarded as affecting the validity of any trademark or service mark.
To all of our members and anyone considering joining the Chapter, welcome to 2021. I hope everyone is hanging in there during these challenging times, as we begin the new year in CAI with the pandemic still impacting our lives and our industry. We also have a legislative session underway and we are all hoping that this is a good session for our industry.
2021 DFW CAI Chapter President Clayton Hearn
Although we are not able to have as many in-person events, the various committees and Chapter staff are working to make sure we have a successful and productive year. I appreciate the opportunity to serve as your Chapter President for 2021, and on behalf of the Board of Directors and staff, I thank you all for your involvement in our Chapter and our great industry. Together, we can make 2021 a great year for the Chapter.
Kevin CavanaughCavanaugh&Company, RobertsClaytonkcavanaugh@cavanaughcpas.comPLLCHearnMarkelWeinbergButlerHailey PC Chrischearn@rmwbhlaw.comBroach,CMCA,AMS, PCAM SBB Management olivia.hurtado@cit.comCITOliviabcrawford@insightam.comInsightBrucedlarson@assuredmanagement.comAssuredDianaanneb972@gmail.comParkAnnec.broach@sbbmanagement.comCompanyBernhardtTowersCondominiumAssociationR.Larson,AMS,PCAMAssociationManagement,Inc.Crawford,AMS,PCAMAssociationManagementCompanyHurtado,CMCA Mark InsightNortonAssociation Management Company whazelwood@allianceassociationbank.comAllianceWendymnorton@insightam.comHazelwoodAssociationBank Joe GlobusVeachManagement jveach@globusmanage.comGroup James Nicholson, Chapter Executive Director DFW Community Associations Institute 14070 Proton Road, Suite 100 Dallas, TX 75244-3601 (972) www.dfwcai.org246-3540 office@dfwcai.org BOARD OF MANAGEMENTDIRECTORS
Around the time you receive this issue of Community Contact, you will hopefully be joining us for the monthly webinar, which will feature David Brown of Zonda (formerly Metrostudy) for “An Economic Snapshot of the DFW Home Market,” which has historically been one of the best attended presentations our Chapter has each year. This webinar takes the place of our usual in-person luncheons, however, we are planning to get back to live presentations as early as March, with some changes to address the current pandemic. There won’t be hugs and handshakes and we’ll be talking to each other through masks, with some of us donning a double mask, but it will be fun for those who feel safe attending in person and who are able to make it.
5 • CONTACT, WINTER 2021 When CONSTRUCTIONCLASSICongetstrikes,disasterletyoubackTRACK. Disaster can strike at any time, and when it does, it can be hard to pick up the pieces and move on. But that’s where we come in. As a full-service general contractor, Classic Construction offers professional and expert service - whether it’s handling Insurance Claims, Catastrophic Losses, 24-hour Emergency Care - even a Free Estimate of the present damage to your Inproperty.themidst of any storm or catastrophe, you can count on us to make things right again. Fire Rehab?PropertyHailDamage?Water/LeakDamage?Tornado/WindDamage?Damage? CALL US 24/7 972.437.0909@ Got Issues With:
6 • CONTACT, WINTER 2021 THANK YOU TO OUR 2020 SUPERANNUALSPONSORS!
Robert's Pool Service Scarbrough, Medlin & Associates
High Rise Managers Forum Committee Co-Chairs: Kathy Epperson, PCAM and Matt Kopchak, PCAM Magazine Committee Chair: Betty Crudden, CMCA, AMS, PCAM
Ambassadors of Fun Committee Chair: Montana Hantes
Gold Sponsors
YellowstoneRESCONRealManageConstructionLandscape Services
SOLitude Lake Management
Bronze Sponsors Allegra Marketing Print Mail Canady & Canady, PC Cavanaugh & Company, PLLC Classic Property Management, AAMC Kraftsman Playground and Park Equipment Master Systems Courts SBSA, Inc. Education Sponsor
Advanced Association Management
Insight Association Management, AAMC McKenzie Rhody, LLP Neighborhood Management, Inc., AAMC Roberts Markel Weinberg Butler Hailey, PC
Worth Ross Management Company, AAMC Platinum Sponsors
Blackmon Mooring / BMS CAT Brightview Landscape Services
Membership Committee Chair: Cindy Martin, CMCA, AMS, PCAM Programming Committee Chair: Ruth McLaughlin, CMCA, AMS
Southern Botanical Texas Disaster Restoration
7 • CONTACT, WINTER 2021
Masix
Sporting Clays Committee Co-Chairs: Wendy Hazelwood, CMCA & Alicia Speer 2020 DFW CAI COMMITTEES
ACME Roof Systems, Inc.
Community Affairs Committee Chair: Wendy Hazlewood Expo Committee Co-Chairs: Betty Clarady and Robin Anderson Gala Committee Chair: Mark Norton, AMS, PCAM Golf Tournament Committee Chair: Jeff Higgins
Kerrane Storz, PC Kilowatt Partners
Diamond Sponsors CCMC, RTI/CommunityAAMC Management Associates, Inc. “CMA”, AAMC
Texas Security Bank
This “Deep In The Heart of Texas” logo recognizes our Business Partners who are apart of all four CAI Texas Chapters.
Alliance Association Bank
Henry Oddo Austin & Fletcher, P.C.
Riddle & Williams, PC Union Bank
Silver Sponsors
Randolph-Brooks Federal Credit Union
Bob Owens Electric Co., Inc. Excel Association Management, Inc., AAMC Pavecon, Ltd.
BB&T Association Services Davis-Dyer-Max, Inc.
Carpenter Hazlewood Degado & Bolen FiveCIT Star Pools Globus Management Group
7 • CONTACT, WINTER 2019
Timothy, DeVolt & Company, P.C.
8 • CONTACT, WINTER 2021 www.castlegroup.com/castle-texas844.815.5321 Is your needs?yourthecompanymanagementprovidinglayeredsupportcommunity Castle Group’s Community Management team provides a complete array of services to operate the administrative, financial, physical, and people aspects of your Community. We have organized our company around supporting the operations of the on-site teams by employing specialists in variety of areas. Some of these areas include: large-scale community management, food & beverage, high-rise management, project management, and financial services. To learn more about how Castle Group can serve your community, please call 844.815.5321.
9 • CONTACT, WINTER 2021
10 • CONTACT, WINTER 2021
TreeNewal’s Tips for Tree Planting
When: Knowing when to plant a tree Ideally, the best time to plant a new tree is when they’re dormant. Now until mid-March is a great time. In Texas, where we have hot, dry summers, it’s best to give young trees as much time as possible to adjust to their new environment before the sweltering temperatures hit. Trees experience what we call “transplant shock” when planted, so you want to give your new trees plenty of opportunities to establish themselves and grow their roots into the soil before the big task of leafing out in the spring.
Where: Choosing the right location When choosing where to plant your new tree, you need to consider a few things. You’ll need to pick a spot with the right soil conditions. Examine the soil to check the quality and determine if the soil needs to be amended. Other things to consider are the drainage, the exposure, and the space constraints. Some Texas trees grow quite large, so make sure you’re choosing a suitable tree for the space you have available. Be mindful of buildings. Whatever the expected width of the tree’s crown, cut that number in half and that’s how far you should plant your tree away from any buildings. And finally, find out where underground utility lines and pipes are located and avoid them while digging. Consider how tall your tree will grow to be as well, and look out for overhead utility and power lines.
We can all agree that 2020 was a strange year, but something exciting happened in 2020 that hasn’t happened in a while. People went outside. People spent more time in their backyards, whether it was just to get out of the house for a while, or maybe it was to host an outdoor birthday party or a small, open-air wedding. When we were all stuck at home, suddenly our yards, our gardens, and, yes, our trees became very important. Perhaps you’re one of those people who spent some extra time in your yard last year. Maybe you realized that your yard could use a little TLC. If one of the projects you’ve decided to undertake in 2021 is to plant a new tree, congratulations! You’ve taken your first step on a journey that will have countless benefits for you, your neighborhood, your city, and the world. Thank you for your commitment to bettering our home. Here are some tips that we hope will make your journey a little smoother.
What: Selecting a high-quality tree When you go to the nursery to select your new tree, there are a few things you should look for to ensure that you’re buying the best tree available. First, look for a tree with a strong form and firmly attached, evenly spaced branches. Avoid low-quality trees that have multiple stems or branches that grow into each other. Second, check the trunk and branches for wounds or damage due to rough handling or incorrect pruning. Third, check the roots. Healthy roots are vital to the overall health of your new tree, so avoid saplings with roots that appear limited, crushed, or wrapped around the outside of an undersized root ball or container.
How: Planting your new tree Give your tree the best possible start by using these techniques when planting. The first thing you need to do is identify the tree’s trunk flare, which is where the trunk expands at the tree’s base. The trunk flare should be peaking out of the soil, so the hole you dig should be two to
When mulching, spread a layer of organic matter on top of the soil, starting a few inches away from the trunk flare. The layer of mulch only needs to be two to four inches thick. Anything more than that could cause issues with moisture and oxygen levels in the soil.
Young trees need a lot of water to kick start a healthy life. Once your tree is planted, keep the soil moist but not water-logged. As a general rule – depending upon site location, soil type, drainage, and rainfall – a tree should get five to ten gallons of water per week per caliper inch. To determine the caliper inch, measure the diameter of the trunk six inches from the ground. In spring, fall, and winter, provide five gallons of water per caliper inch. During summer, increase the amount of supplemental watering to ten gallons per caliper inch. Water your trees twice a week to give the soil time to dry between watering. We suggest every Monday and Thursday. During a week of heavy rainfall, skip the supplemental watering. Be wary of water sitting at the base of the planting hole and water-logged soil. Over-watering can kill a newly planted tree.
Continued care: Proper maintenance
Continued care: Proper watering
three times as wide as the root ball of your sapling, but just deep enough that the trunk flare will be partially visible once planted. After you place the tree in the hole, ensure that it’s straight before backfilling. Stabilize the tree by packing dirt around the root ball and then remove any wrapping, string, or wire. Continue to backfill the hole gently but firmly. You want to avoid creating air pockets in the soil, which could dry out the roots, so use water to settle the soil around the root ball. Don’t fertilize the soil during planting, but do mulch once the hole is sufficiently backfilled.
Aside from a supplemental watering routine, there are other maintenance practices that are vital to the continued health and growth of a young tree. After a few years of establishment, young trees need to be pruned and trimmed for the development of correct structure during their juvenile stage of approximately 10 years. However, this needs to be done in a very particular way, so consider working with a certified arborist who understands proper structural pruning and other healthy pruning techniques. You should also consider hiring an arborist for fertilization and soil conditioning. Each tree has its own set of preferred soil conditions. A tree care professional can help you examine your soil and determine how to amend it to best suit your tree. Have questions? TreeNewal’s Certified Arborists can help If you have plans to plant a tree this year and you have questions or concerns about the process, TreeNewal is here to help. We have three ISA Certified Arborists and a team of highly qualified tree care experts. We can help with every step of your journey, from selecting the best tree for your property, to choosing the right location for planting, and ensuring your tree is planted using the best practices available. Go to our website at treenewal.com for more.
13 • CONTACT, WINTER 2021 Without a wags™ Valve keeping watch, a leaking water heater tank will keep refilling and dripping until spotted. The wags™ Valve closes off the cold water supply line, insuring your property against flooding damage. Maximize your water heaters life expectancy with a wags™ Valve. wags™... because we all have other things to worry about A UAGUARD The Original Creators of the WAGSTM 1-844-GET-WAGS FREE SHIPPING • PROMO CODE CAI–MEMBER NO Wireless SignalsNO Electricity NO MaintenanceNO Batteries NO Worries Learn more at www.wagsvalve.com wags™ is the only 100% mechanical water heater safety valve on the market! wags™ gives you peace of mind, whether at home or away – wags™ Will Watch. SIMPLESMART ™ WATER HEATER SAFETY VALVE THE ONE SHOT WONDER WAGSVALVE.COM www.caionline.org/exchange CAI GetGetmembers-onlyJoinCollaboratingexchangeandconnectinghasneverbeeneasier.yourpeernetworktodayonCAIExchange,theonlinecommunity.involved.Getinspired.ideas.Getinformation.
14 • CONTACT, WINTER 2021
15 • CONTACT, WINTER 2021 GET SECURITYCOMMUNITYCAMERASINTHEBUDGET Budgeting for the new year is here! Now is the time to budget for new security cameras. OnGuard Camera Systems has both a lease plan and a purchase plan that finally makes installing security cameras at gates, open entrances, pools, playgrounds, and dumpsters affordable Capture video images in your community without the cost of an internet connection Our lease plan includes free coverage of repairs, vandalism, malfunction, tampering, and obsolescence. We take care of all the maintenance headaches Get state of the art security cameras in a price package made for HOA communities OnGuard at a gated community in Little Elm OnGuard at an Open Community in McKinney OnGuard Pool Cameras in Fort Worth OnGuard License Plate Capture in Dallas 1 844 314 Mark@OnGuardCameraSystems.com2233
16 • CONTACT, WINTER 2021
Jasmine
jasmine.evans@texassecuritybank.com
Property Management — Meeting the financial needs while adding a personalize touch to community and homeowners associations. At Texas Security Bank, we recognize the unique challenges of your profession and we have purposefully positioned our bank to meet those needs. We provide you with exemplary cash management through a combination of personalized customer service, powerful banking tools and cost-free continuing education by way of our acclaimed Business Speaker Series. Join us today and experience the Texas Security Bank difference! Evans 469-398-4816
QUALITYBEAUTIFULLANDSCAPING.RESULTS. Maintenance | Certified Tree Care | Landscaping 214.366.2103 | INFO@SOUTHERNBOTANICAL.COM WWW.SOUTHERNBOTANICAL.COM 17 • CONTACT, WINTER 2021
18 • CONTACT, WINTER 2021 To learn more, visit CCMCnet.com or call supportingempoweringPEOPLE469-246-3500servantleadersindustryeducationencouragingpersonalgrowthPASSIONgivingbackmakingapositiveimpactservingthegreatergoodPURPOSEdevelopingrelationshipspromotinginnovationbuildingcommunity
19 • CONTACT, WINTER 2021 214.760.6766 | 3811 Turtle Creek Blvd., Suite 500, Dallas, Texas 75219 | www.riddleandwilliams.com PrOTeCTInG COmmunITy valueS © For over 30 years, Riddle & Williams P.C. has been providing cost-effective legal services to its community association and real estate developer clients. Riddle & Williams’ primary focus is always on Protecting Community Values for our clients. We are committed to providing the highest quality legal services to our clients while being sensitive to their financial limitations. Through the use of our proprietary online assessment collection tracking system (ACTS©) and our battle-tested attorneys, our clients know that we will fight vigorously for their rights & remedies. Insurance claims & coverage issues • Defense of fair housing claims • Aggressive defense of claims against boards Assessment Collection • Construction & design defects • Complex, high stakes community litigation Condominium termination & sale • Create & amend governing documents Dean Riddle Grant Boston Chaddavidrobinsonsurrattlance williams jason reed Julie dupont grant neidenfeuhr ACTS © Assessment Collection Tracking System
bytheAssetsCommunityYourProtectingfromColdKimMusser
vendor (if you have a pool/spa/splash pad) and make sure all assets have been properly winterized. If possible, have your vendors provide you with their own winterization list.
Let’s not forget smoke detectors! The safety of your community buildings is one of your top priorities. Take some time to check your smoke and carbon monoxide detectors. This is a quick task, but simply pressing the test button or changing the batteries can save someone’s life. You may also consider purchasing winter supplies for your amenity center, such as extra batteries, flashlights, and replacement fire extinguishers.
Ask your landscape vendor for a list of steps they have taken to minimize the risk of frozen irrigation lines. Do any of the tree canopies need to be lifted? Do any specialty plants need to be covered? Do they offer snow shoveling services for the sidewalks? This would be great information to have! My community’s SOP includes pictures of each area that has been winterized. This visual aid is very helpful to staff members.
Mother Nature is blowing her winter weather your way! Are you and your facilities prepared? You can make your Community Maintenance Technician’s job easier by putting together a winterization checklist to help preserve community Toassets.start, locate all the areas that need to be winterized and develop a Standard Operating Procedure for winterization. High-priority items that typically require winterization include outdoor water features such as fountains, water faucets, outdoor showers, pool amenities, outdoor drinking fountains, and sinks. This list could also include gutter inspection and cleaning, which allows melting snow to drain properly. Other items to inspect would include the roof, HVAC, boiler/furnace, water heater, and outdoor appliances. Taking frequently overlooked steps, like checking the weather stripping around doors and windows to your amenity buildings, will also prove beneficial. Not only will this prevent water damage, but it will also save your community money on heating bills by keeping cold air out of your buildings. It isn’t only the freezing temperatures that demand preparation. The weight of snow and ice, along with severe winds, can damage outdoor furniture and grills. Securing and covering these items, or moving them into a covered location, will help minimize weather damage. If you have a gas grill that will go unused during winter, it is a good idea to close the valve and disconnect the tank. Some winterization may require a professional technician, so don’t be afraid to seek your local experts’ assistance. Contact your swimming pool
• Remove all showerheads and store them in the pool storage room • Add pipe insulation around the shower arms and secure with duct tape • Install faucet covers over the on/off shower valves Pool Handicap Chair Lift: Wrap with a tarp, secure it with rubber straps
20 • CONTACT, WINTER 2021
Showers:
Last but not least, don’t wait until the freezing temps have arrived to get started on your winterization checklist! While it may seem overwhelming, preparing for winter during the fall (while keeping another eye turned toward spring) is staying one step ahead of your community’s winter readiness.
21 • CONTACT, WINTER 2021
GuidlinesRulesArticles:fortheHomeownerForum
Only one person may speak at a time. Please respect others’ opinions by remaining silent and still when someone else has the floor. Each person will be allowed to speak no more than five minutes. Please respect the volunteers’ time by limiting your remarks.
To keep the meeting businesslike, please refrain from speaking if you’re particularly upset about an issue. Consider speaking later, speaking privately with a board member, or putting your concerns in writing and e-mailing them to the board.
What Gives the Association the Right to Tell Me What to Do?
If you need more than five minutes, please put your comments in writing. Include background information, causes, circumstances, desired solutions and other considerations you believe are important. The board will make your written summary an agenda item at the next meeting.
In a nutshell: the association declaration and state law gives the association the authority to regulate some of what you can do in our community.
Remember, however, that the board can’t make or enforce a rule that is contrary to the governing documents, local ordinances, state law or federal regulations. Remember also that the board make rules on your behalf-to protect your investment, your home.
Although we’re all neighbors, this is a business meeting. Please behave Ifaccordingly.you’dlike to address the board, please sign in when you arrive. You will be called in the order you entered. This allows the board to contact you if we need further information and to report back to you with an answer. The homeowner forum is an exchange of ideas, not a gripe session. If you’re bringing a problem to our attention, we’d like to hear your ideas for a solution too.
We may not be able to resolve your concerns on the spot, and we will not argue or debate an issue with you during the homeowner forum. We usually need to discuss and vote on the issue first. But we will answer you before-or at-the next board meeting.
CAI
Community associations have a governmental component. Like a city or county government, a community association has a charter-called the declaration. The declaration encompasses bylaws, covenants and other documents that give community associations their legal foundation. These governing documents obligate the association to preserve and protect the assets of the community. To enable the board to meet this obligation, association governing documents also empower the board to make rules and define the process for adopting and enforcing them-within limits. Governing documents also establish parameters for the nature and type of rules the board can make. State law gives associations the authority to make rules. These are called common interest community statutes, and they apply to condominiums and homeowner associations.
Residents are encouraged to attend and observe association board meetings. If you’d like to bring an issue to the board’s attention, you’re welcome to speak during the homeowner forum-a time set aside just for you. So that everyone who attends has an opportunity for a meaningful exchange with the board, we ask that you observe the following guidelines:
Some things, like assessments, will never be up for negotiation. The board may approve payment plans or waive late fees and interest depending on the circumstances, but owners must always pay their share of common Inexpenses.general though, we understand the need to be flexible when circumstances warrant. We all live in this living, breathing, changing community, and issues aren’t always black and white. If you think the association should waive or relax a rule, come chat with board members or the manager. We’ll let you know whether it’s something we’ ll consider.
The staff or volunteers you see occasionally walking around the community with clipboards or tablets, are the association’s covenants enforcement officers. They’re inspecting the property to ensure that everything is working properly, that conditions are safe, and that nothing is reducing property values or your quality of life in our community.
The officers report their findings to the association board with photos and detailed notes. Most violations are easily resolved without board action. If not, the next step is a hearing before the board-we want to hear your side of the story. Those who continue to ignore rules may be fined, or worse. The most serious cases may end up in court, though we try very hard never to get to that point.
In short, they’re making sure policies and rules are being followed-from pet behavior, parking and unkempt lawns to improper exterior modifications and more. They field complaints from fellow homeowners and, if necessary, remind you (or your neighbor) when a rule has been overlooked.
The association’s covenants enforcement officers perform a vital function; please treat them with courtesy and respect. If you have questions about the rules, the officers should be able to explain them. The association manager and board members also are happy to listen and respond to your Whenconcerns.you purchased your home in our common-interest community, you became contractually bound to abide by the covenants that protect the association. Please review them and ensure you are in compliance. You can find them on our website.
23 • CONTACT, WINTER 2021
Making Exceptions to the Rules
The Role of the Covenants Enforcement Officers
It’s not a decision the board takes lightly. There’s a fine line between upholding the rules and being flexible as times change and individual issues arise. If an owner comes to the board and asks us to waive a rule, we consider the individual circumstances, the priorities of fellow owners, whether a precedent is being set and how we’ll document the waiver. The board will carefully review how the rules and restrictions are written and whether there’s any flexibility. The association has to be very careful about granting waivers so that they don’t set off a domino effect.
You know we have rules to preserve the appearance of the community, protect the value of our common property and our individual homes, and make our neighborhood more harmonious for all. What you may not know is that in some rare instances, the association will waive some rules and regulations.
24 • CONTACT, WINTER 2021
25 • CONTACT, WINTER 2021 There’s one sure way to position yourself for success and advancement in community management— just as more than 10,000 other managers have. Obtain the Certified Manager of Community Associations® (CMCA) credential! The CMCA can help you reach your goals, earn more money and accelerate your career! And success requires just three simple steps. Position Yourself Above the Rest with the CredentialEssential™ Start today by downloading a free, comprehensive study guide at www.camicb.org! Learn more about the CMCA certification program, including prerequisite courses and experience requirements, at www.camicb.org or call 866.779.CMCA. 1Complete and pass a prereq uisite course or have five years of experience 2 examination.forapplicationSubmitCMCA 3Take & pass examination!CMCA The Certified Manager of Community Associations (CMCA®) is the only international certification program designed exclusively for managers of homeowner and condominium associations and cooperatives The CMCA recognizes individuals who have demonstrated the fundamental knowledge required to manage community associations
26 • CONTACT, WINTER 2021
27 • CONTACT, WINTER 2021
28 • CONTACT, WINTER 2021 For a full list of our superior service offerings, visit solitudelakemanagement.com/services Restoring EnhancingBalance.Beauty.855-282-3496 • solitudelakemanagement.com NANOBUBBLE TREATMENTS FLOATING FOUNTAINS SUBMERSED AERATION Watch a FREE recording of our Erosion Control solitudelakemanagement.com/stop-erosionWebinar: Shoreline erosion can be an eyesore as well as a danger to community residents, guests and pets. SOLitude’s team of shoreline management experts utilize SOX Erosion Solutions™ patented knitted mesh barriers to halt sediment migration and restore damaged banks. Once in place, grass, native vegetation and buffer plants can be installed directly into the material, creating a living shoreline that improves both the value and beauty of your community. Improve the Value and Beauty of Your Community with a Living Shoreline BEFORE: ERODING SHORELINE DURING: INSTALLING SOX EROSION CONTROL AFTER: A BEAUTIFUL LIVING SHORELINE
At Worth Ross Management Company, we understand that every association has its own unique set of needs. That’s why we offer personalized management assistance no matter what your goals may be. We take years of experience and pair it with the latest technology to bring you individualistic service that no other management company can provide. Our team of professionals can help your association reach its highest potential. 4144 N. Central Expressway Suite 580, Dallas, TX 75204 | 214-522-1943 | info@worthross.com | www.worthross.com Contact us today to see what WRMC can do for your association! 29 • CONTACT, WINTER 2021
30 • CONTACT, WINTER 2021 2021 PMDP COURSE SCHEDULE DATE LOCATION CLASS JANUARY 2021 14 15 Virtual Edition M 202 21 22 Virtual Edition M 204 FEBRUARY 2021 4 5 Virtual Edition M 100 11 12 Virtual Edition M 206 18 19 Virtual Edition CASE 25 26 Virtual Edition M 360 24 26 Falls Church, VA M 100 25 27 Austin, TX M 100 25 27 Riverside, CA M 100 25 27 Orlando, FL M 100 26 26 St. Louis, MO M 201 25 26 Schaumburg, IL M 205 25 26 Atlanta, GA M 205 25 26 Virtual Edition M 360 MARCH 202 4 5 Virtual Edition M 330 4 6 Denver, CO M 100 4 6 Bloomington, MN M 100 4 6 Santa Ana, CA M 100 4 6 Seattle, WA M 100 4 5 Pleasanton, CA M 206 4 5 Indianapolis, IN M 204 5 5 Charleston, SC M 203 5 5 Houston, TX M 202 11 13 Boise, ID M 100 11 13 Dallas, TX M 100 11 13 Arlington Heights, IL M 100 12 12 Falls Church, VA M 201 12 12 Bloomington, MN M 201 11 12 Virtual Edition M 203 18 19 Bend, OR M 204 18 19 Ft. Lauderdale, FL M 206 18 20 Natick, MA M 100 19 19 Salt Lake City/Draper, UT M 202 19 19 Seattle/Bellevue, WA M 202 19 19 Colorado Springs, CO M 202 19 19 Milwaukee, WI M 201 18 19 Virtual Edition M 205 25 26 Virtual Edition M 100 APRIL 2021 7 9 Falls Church, VA M 100 8 9 Virtual Edition M 350 8 10 San Antonio, TX M 100 8 10 Houston, TX M 100 9 9 Dallas, TX M 201 9 9 Santa Ana, CA M 202 9 9 Kansas City, MO M 203 9 9 Portland, ME M 203 15 17 Virginia Beach, VA M 100 15 17 Coeur D'Alene, ID M 100 15 17 Pikesville, MD M 100 15 16 Virtual Edition M 201 16 16 Lisle, IL M 201 16 16 Hartford, CT M 202 15 16 Virtual Edition CASE MAY 2021 3 5 Las Vegas, NV M 100 4 4 Las Vegas, NV M 201 4 4 Las Vegas, NV M 202 4 4 Las Vegas, NV M 203 3 4 Las Vegas, NV M 204 3 4 Las Vegas, NV M 205 DATE LOCATION CLASS MAY 2021 cont. 3 4 Las Vegas, NV M 206 4 4 Las Vegas, NV M 390 3 4 Las Vegas, NV CASE 20 22 Charleston, SC M 100 20 22 Atlanta, GA M 100 20 22 Los Angeles, CA M 100 20 21 Charlotte, NC M 204 20 21 Santa Ana, CA M 205 21 21 Falls Church, VA M 202 21 21 Cincinnati, OH M 202 21 21 Pikesville, MD M 201 27 29 Colorado Springs, CO M 100 28 28 Cincinnati, OH M 202 28 28 Dallas, TX M 203 27 28 Austin, TX M 204 27 28 Houston, TX M 206 27 28 Virtual Edition M 206 JUNE 2021 2 4 Falls Church, VA M 100 3 5 Chicago, IL M 100 3 5 Honolulu, HI M 100 4 4 San Antonio, TX M 202 4 4 Fort Myers, FL M 203 3 4 Virtual Edition M 370 10 12 Birmingham, AL M 100 10 12 Palm Springs, CA M 100 11 11 Pikesville, MD M 202 11 11 Natick, MA M 201 10 11 Sarasota, FL M 204 10 11 Asbury Park, NJ M 204 24 25 Virtual Edition M 100 24 26 Tucson, AZ M 100 25 25 Santa Ana, CA M 201 25 25 Orlando, FL M 202 24 25 Natick, MA M 204 24 25 Houston, TX M 205 25 25 Schaumburg, IL M 390 JULY 2021 8 9 Virtual Edition M 202 9 9 Falls Church, VA M 203 9 9 Seattle, WA M 203 8 9 Dallas, TX M 204 8 9 Honolulu, HI M 204 8 9 San Antonio, TX M 206 8 9 Colorado Springs, CO M 320 15 17 Red Bank, NJ M 100 15 17 Rocky Hill, CT M 100 15 17 Santa Ana, CA M 100 15 16 Los Angeles, CA M 204 15 16 Riverside, CA M 205 15 16 Houston, TX M 340 15 16 Sarasota, FL CASE 22 24 Denver, CO M 100 22 24 Phoenix, AZ M 100 23 23 St. Petersburg, FL M 201 22 23 Lisle, IL M 206 22 23 Virtual Edition M 320 22 23 Wilmington, NC M 330 AUGUST 2021 5 7 Schenectady, NY M 100 5 7 St. Louis, MO M 100 6 6 Pleasanton, CA M 201 6 6 Birmingham, AL M 203 5 6 Pikesville, MD M 205 5 6 St. Petersburg, FL M 205 5 6 Virtual Edition M 206 DATE LOCATION CLASS AUGUST 2021 cont. 12 14 Oxnard, CA M 100 12 13 Chicago, IL M 204 12 13 Nashville, TN M 205 12 13 Los Angeles, CA M 206 12 13 Fort Myers, FL M 360 12 13 Santa Ana, CA M 206 19 20 Virtual Edition M 310 27 27 Palm Desert, CA M 202 26 27 Falls Church, VA M 204 26 27 Honolulu, HI M 310 26 27 Virtual Edition M 330 26 27 St. Petersburg, FL M 350 26 27 Houston, TX CASE SEPTEMBER 2021 8 10 Falls Church, VA M 100 9 11 Draper, UT M 100 9 11 Lisle, IL M 100 9 11 Pikesville, MD M 100 10 10 Charleston, SC M 201 10 10 Santa Ana, CA M 203 9 10 Colorado Springs, CO M 205 9 10 Austin, TX M 206 9 10 Boise, ID M 206 30 10/1 Virtual Edition CASE OCTOBER 2021 14 15 Virtual Edition M 100 14 16 Milwaukee, WI M 100 15 15 Richmond, VA M 202 15 15 Denver, CO M 203 14 15 Indianapolis, IN M 206 14 15 Dallas, TX M 330 22 22 Portland, OR M 202 22 22 Coeur D'Alene, ID M 202 22 22 Schaumburg, IL M 203 21 22 Pikesville, MD M 310 21 22 Palm Beach, FL M 320 28 30 Charleston, SC M 100 28 30 Valley Forge, PA M 100 28 29 Sandestin, FL M 204 28 29 Virtual Edition M 204 28 29 Falls Church, VA M 205 28 29 Atlanta, GA M 206 NOVEMBER 2021 4 6 Raleigh, NC M 100 5 5 Schaumburg, IL M 202 4 5 Virtual Edition M 205 4 5 Sturbridge, MA M 206 4 5 Santa Ana, CA M 204 4 5 Falls Church, VA M 320 4 5 Las Vegas, NV M 340 18 20 Bellevue, WA M 100 18 20 Rochester, NY M 100 18 19 Virtual Edition M 202 18 19 Virginia Beach, VA M 205 DECEMBER 2021 3 3 Portland, OR M 201 2 3 Valley Forge, PA M 203 2 3 Pikesville, MD M 204 2 3 Bloomington, MN M 205 2 3 Virtual Edition M 206 2 3 Richmond, VA M 380 2 3 Honolulu, HI CASE 9 10 Virtual Edition M 203
31 • CONTACT, WINTER 2021
CAI National News! www.caionline.org We are pleased to share our first Community Conversation Live Virtual Event to held on Wednesday, February 17th at 2:00 p.m. ET. This live virtual event is a collaboration between CAI chapters worldwide and CAI headquarters. Each quarter a new Community Conversation will be held which includes 45 minutes of content provided by CAI industry professionals followed by 30 minutes of breakout discussions by chapter or state. • Community Conversations • Virtual connections. Informed communities. • Get to the heart of the matter about current news, issues, and trends we have in common. CAI’s new Community Conversations happen quarterly in collaboration with CAI chapters. Each conversation is led by community association leaders and industry experts. Join us and find solutions to create a powerful and positive impact on the community associations we Eachserve.quarter will be feature a different innovative topic. February’s conversation is: COVID-19, Mental Health and Our Communities New Guidance, Support & Resources for homeowners, managers, and business partners CommunityDetails: Conversations Virtual connections. Informed communities. Wednesday, February 17th 2:00-3:15 p.m. ET Live Registration: FREE to all members (advanced registration required) Non-members: $25 each
LakeMr.bvance@whymonster.com(972)395-5404ServiceBrianFMattKiowaPropertyOwners Assoc
Ms.demetriciamoore@classicpm.com(817)640-2064ClassicMs.dwilliams@ccmcnet.com(210)557-4248CCMCDemetriciaMoorePropertyManagementGailFishkin-Ogle,CMCA,AMS,
PCAM Robson Property Manangement spayne@empireworks.com(888)278-8200EmpireWorksMs.pledbet65@yahoo.com(214)405-5721GoodwinMs.kiamasteyhoa@yahoo.com(972)757-0577BridlewoodMs.kate@drexelmanagement.com(214)293-4465Ms.jordanberger@classicpm.com(817)640-2064ClassicMs.g.ogle@rp-management.com(571)212-6360JordanBergerPropertyManagementKateKrugerKiaMasteyHomeownersAssociationPattyLedbetter&CompanySherryPayneReconstructionandPainting
EmpireWorksMs.tracycasehoa@gmail.com(940)268-8060AllisonSpauldingReconstruction of Dallas
33 • CONTACT, WINTER 2021 MEMBERSHIP
BridlewoodMrs.ralexander@ccmcnet.com(972)210-7120CCMCMr.philsahuc2@gmail.com(214)538-0058RyanAlexanderTracyCaseHomeowners
camille.dawson@mrisoftware.com(214)952-4902RentPayment.comMs.aspaulding@empireworks.com(888)278-8200CamilleDawson
Association
RTI/CommunityMr.johnwelling@yahoo.com(612)475-4039BridlewoodMr.aguyhoa@gmail.com(214)240-5055BridlewoodMr.dustin@pmigreaterdallas.com(972)900-7083Mr.dmbull23@hotmail.com(214)422-7812BridlewoodMr.D.Robson@forestridge.com(918)357-4419RobsonMr.brian.matt@lkpoa.org(940)665-1055DavisRobsonPropertyManangementDouglasBullHomeownersAssociationDustinDHarrisonGuyAndersonHomeownersAssociationJohnWellingHomeownersAssociationPhilipSahucManagementAssociates, Inc.
Mr. Brad Vance Monster Tree
Ms. Danez Williams
REPORT New Members
Mr. Daniel C. Thomas, CMCA, AMS
Mr. Joe A. Decorte Mr. John Armstrong Mr. John Beall, CMCA, AMS, PCAM
Ivori N. Moore
Mr. Andrey Pevnev
Mr. Jason Madden
Mr. Michael Kan Mr. Michael Reeves, CMCA, AMS Mr. Rhett Hubbard
Mrs. Joan Lawyer, CMCA, AMS, PCAM
Mrs. Martha Lynn Mccaskill, CMCA, AMS Mrs. Monica Coss Mrs. Rebekah Small, CMCA, AMS Mrs. Susan S. Ross Mrs. Yolanda M. Wilson Ms. Adrienne Brewer Ms. Alice M. McKee, CMCA, AMS, PCAM Ms. Anne C. Fay, CMCA, AMS Ms. April Hubler Ms. April Murphree Ms. Betty Crudden, CMCA, AMS, PCAM Ms. Carol Lynn Mason Ms. Carrie Bailey Ms. Cassandra Silva Ms. Chelsea Faxon Ms. Debbie Gschwend, CMCA Ms. Diane Barta, CMCA, AMS Ms. Francisca Micaela Mata, CMCA, AMS Ms. Jill Pruyn Ms. Jowanna Hill Ms. Kristen Russell, CMCA Ms. Kristina Bailey, CMCA Ms. Lauren Quinn Ms. Liliana Olvera, CMCA, AMS Ms. Marian Gardner, CCM Ms. Marilyn Weinberger
Mr. Ellis Little
Mr. John Sharp Mr. Jonathan Michael Driver, CMCA, AMS Mr. Kenneth H. Mitchell Mr. Kevin C. Mcdonald, CMCA, AMS Mr. Kevin Cavanaugh Mr. Kristopher Grooms, CMCA, AMS Mr. Laurence E. Scott, Jr. Mr. Mark Southall, AMS, PCAM Mr. Michael B Morgan
Mr. Richard Lester Mr. Robert Bell, CMCA Mr. Robert J. Koop, CMCA, AMS, PCAM Mr. Robert M. Mackay
Ms. Stephanie A. Smith, CMCA, AMS, PCAM
Mr. Jason Edmundson
Mr. Christopher Dominique Ayoub Mr. Christopher Schappaugh, CMCA
Mr. Daniel Lehew Mr. Darrell Traeger Mr. David Garrett, CMCA Mr. Don Kekstadt, AMS, PCAM Mr. Ed Colvin, CMCA Mr. Gabe Santiago, CMCA, AMS Mr. Gary Burkham Mr. Greg A. Smith Mr. Gregory S. Cagle
Mr. Sterling Kropp Mr. Steve Rutherford Mr. Stewart Masterson, CMCA Mr. Thomas Landon Miller
Mrs. Michelle Alvarez Mrs. Phonemany Webb Mrs. Theresa Scholander Ms. Janett McMillan Ms. Maria Cardoso
34 • CONTACT, WINTER 2021 MEMBERSHIP
Mr. Adam Clark, CMCA, AMS
Ms. Melissa Zacha, CMCA, AMS Ms. Michelle Burr Ms. Michelle Mcfarland Ms. Rachael Eileen Wilson
Mr. Anthony Hawkins
Ms. Tia K. Singer, CMCA, PCAM Ms. Vicki Moore Robin Anderson Shaun Poe
Mrs. Genevieve C. North, CMCA, AMS, Mrs.PCAMJessica Guevara
Mr. Carl Hedrick, CMCA, AMS
Mr. John Mackenzie
Mr. Tony Dimauro Mr. Vidal Jones Mr. Wade O’Hara Mr. Worth W. Ross, CMCA, AMS
Mrs. Linda Razzano, CMCA, AMS
Ms. Rosanne M Hill, CMCA, AMS Ms. Shon Christopher Cass Ms. Susan Garrett Ms. Susan Riley Ms. Susann Elizabeth Fortney
Mr. Stephen Paz Mrs. Jennifer Calyer
Mr. Tom Martin
Mr. Andrew S. Fortin, Esq.
Miss Chelsea Elizabeth Stevens
Mr. Charles Lamb
Mr. Rick Abair, CMCA, AMS Mr. Ronald B Clark
Mr. Richard Ellis
Mr. Carl K. Hergesell
Mr. Jack Norcross Mr. Jake Southall
Mr. Aaron L Benzine
Mrs. Brandy Hotchkiss
REPORT Renewed Members Rejoined Members
Mr. Jerry Bridges
***Certified Manager of Community Associations (CMCA®)
From CAMICB - “As a CMCA®, you have shown a commitment to your profession by staying informed about current community association issues and holding yourself to a high standard of professional conduct.”
The second level in the career development track for community association managers. The AMS® designation demonstrates a higher level of commitment to your career and the community association industry. An AMS® designation is recommended for managers who want to enhance their career opportunities by increasing their knowledge and expertise.
New Designations
Brian Schoolcraft CMCA PMI Metroplex brian@metroplexpmi.com (817) 952-9009
Dale L. Smith AMS Legacy Southwest Property Managment dale.smith3275@gmail.com (972) 358-2277
***Association Management Specialist (AMS®)
35 • CONTACT, WINTER 2021 MEMBERSHIP REPORT
Congratulations to two CAI members who achieved new designations!
36 • CONTACT, WINTER 2021 Water Intrusion Grading & Drainage Foundation Movement Transition/Reserve Studies New Construction Renovations & Rehabs Post Lit Repair Design Owner Representation P r o p e r t Cy o n c e r n s ? provides full Engineering & Architectural Services To Address the Causes Property Betterments www.CallSBSA.com877-221-7272
37 • CONTACT, WINTER 2021
Save time and money with these community association offerings. Eliminate extra legwork and receive additional FDIC coverage for excess funds with Insured Cash Sweeps (ICS) and Certificate of Deposit Account Registry Services (CDARS) from your community association banking expert. Ask us about our great CDARS rates. One account. One statement. One trusted bank. Olivia Hurtado, CMCA Vice 866.800.4656214.717.2718President Olivia.Hurtado@cit.comx7567 Convenient, secure protection for your excess funds. ©2020 CIT Group Inc. All rights reserved. CIT and the CIT logo are registered trademarks of CIT Group Inc. MM#7205
