A Resource For Homeowners Associations, Condominiums, Townhomes, and Cooperatives
CONTACT Community
Community Associations Institute is a national, non-profit, membership organization dedicated to the successful creation and operation of community associations. The Dallas/Fort Worth Chapter was established in 1980 to provide support for the North Texas area. Community Contact is published by the Dallas/Fort Worth Chapter of Community Associations Institute and is issued with the understanding that the publisher is not engaged in rendering financial, legal, accounting or other professional services, or be construed as a recommendation for any course of action regarding financial, legal, accounting or other professional services by Community Contact or its authors or advertisers. The services of a competent professional should be sought where professional services are required. The articles appearing in Community Contact do not necessarily reflect the opinion of CAI or the DFW Chapter, and acceptance of advertising does not constitute an endorsement of the products or services. All contents of Community Contact are protected by copyright. Reproduction in whole or in part without written permission is expressly prohibited. AAMC, AMS, and PCAM are registered trademarks of Community Associations Institute. CMCA is a registered trademark of the Community Association Managers International Certification Board. Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Use of a term in this publication should not be
President
Olivia Hurtado, CMCA
First Citizens Bank olivia.hurtado@cit.com
President-Elect
Wendy Hazelwood, CMCA Alliance Association Bank whazelwood@allianceassociationbank.com
Vice President
Diana R. Larson, AMS, PCAM Assured Association Management, Inc. dlarson@assuredmanagement.com
Director
Vanessa Burch, CMCA, AMS, PCAM
SBB Community Management, AAMC v.burch@sbbmanagement.com
Director
Leah K. Burton, Esq.
Steptoe & Johnson, PLLC leah.burton@steptoe-johnson.com
Director
Madan Goyal West Park Homeowners Association goyaltexan@hotmail.com
Director
Mark Norton, AMS, PCAM
Insight Association Management, Co. AAMC mnorton@insightam.com
Director
Deena Still
Ridgecrest McKinney Homeowners Association dstill05@gmail.com
Director / Immediate Past President
Joe Veach
Globus Construction Group jveach@globusmanage.com
James Nicholson, Chapter Executive Director DFW Community Associations Institute 14070 Proton Road, Suite 100 Dallas, TX 75244-3601
(972) 246-3540
www.dfwcai.org office@dfwcai.org
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2024 DFW CAI COMMITTEES
Ambassadors of Fun
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Community Affairs
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Expo
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Gala
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Golf Tournament
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High Rise Managers Forum
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Nathan Watson, CMCA, AMS
Legal Forum
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Magazine
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O F F E R I N G P R E M I E R S O L U T I O N S
F O R C O M M U N I T Y S C R E E N W A L L S
How to Effectively Manage Conflict in Your Community
Keeping an association happy and peaceful takes effort, but eventually, conflicts will occur. It’s up to board members to diffuse situations and bring the community together instead of apart. Courtney Stewart is a community manager with Evergreen Harvard Group, a leading provider of community management services. She can be reached via email at: CStewart@evergreenmgt.com.
Innovating community association banking solutions is
With a strong commitment to the community management industry, backed by sizable national resources, Alliance Association Bank provides an unmatched level of expertise and responsiveness. Our customer-focused approach means you get a dedicated, experienced relationship manager— a single point of contact—to help with your unique needs so you’re able to focus on what matters most: your business and your customers.
Wendy Hazelwood, CMCA Vice President (214) 837-7711 whazelwood@allianceassociationbank.com
Joanne Haluska, CMCA, AMS Senior Managing Director, Central Region (216) 314-9100 jhaluska@allianceassociationbank.com
Why Choose Alliance Association Bank: Alliance Association Bank has over 50 years of combined experience meeting the unique and complex banking needs of community associations. This experience, combined with our financial strength and stability, make Alliance Association Bank a key financial institution to build an alliance with to grow your business. Alliance Association Bank is a division of Western Alliance Bank, Member FDIC. As one of the country’s top-performing banking companies, Western Alliance was #1 best-performing of the 50 largest public U.S. banks in the most recent S&P Global Market Intelligence listing and ranks high on the Forbes “Best Banks in America” list year after year.
HOW TO PROTECT HOMEOWNERS’ PERSONAL DATA FROM THEFT AND FRAUD
By Graham Davis, Vice President, Association Banking at American Momentum Bank
ybersecurity threats and internet fraud are on the rise. While it’s the large-scale cyberattacks that make news headlines, in reality, according to Accenture’s 2023 Cost of Cybercrime Study, 43% of cyberattacks are aimed at small businesses.
Homeowners’ personal and financial data are especially vulnerable in today’s high-threat cyber environment. Community association management companies and self-managed associations cannot be too careful when protecting themselves and their homeowners from theft and fraud.
Below are a few potential theft and fraud risks associations and management companies should be aware of, as well as tips for mitigating them.
FOREIGN
OUTSOURCING
Some management companies are outsourcing accounting services to countries outside of the U.S. in an effort to significantly reduce payroll expenses. These overseas companies and individuals have access to associations’ financial information, including homeowners’ personal data and bank accounts.
Association boards should ask whether their management company is outsourcing work to organizations outside of the U.S. and, if
so, ask additional questions to help ensure their association and homeowners are protected from potential security and fraud risks.
Examples of questions to ask community association management companies outsourcing their accounting services overseas include, “What legal protections roll down to homeowners in the event of fraud or identity theft?”, “What protections are in place for associations if funds disappear?” and “What cyber insurance coverages may be applicable in various theft or fraud circumstances?”.
DATA BREACHES
Any organization that collects Personally Identifiable Information (PII)—names, social security numbers, driver’s license numbers, addresses, birthdates, etc.—is at risk of a data breach. That includes associations and CAMs that collect this type of information from homeowners.
The costs of a data breach can be steep. Expenses can include, and are not limited, to hiring attorneys, computer security experts and PCI forensic investigators; providing credit monitoring to victims; and fines and penalties issued by regulatory agencies.
Community association management companies and self-managed associations can protect homeowners from a data breach by having
a layered cybersecurity program in place that includes monitoring, detecting and preventing data breaches.
SPEAR-PHISHING
When criminals send someone a fraudulent email that appears to be from a trusted sender to induce them to reveal confidential information or perform an action that seems legitimate, this is considered spear-phishing.
For example, a CAM employee or association board member receives an email that looks like it came from a colleague. The email asks the recipient for a list of homeowners’ personal information, such as names, account numbers and access codes. Thinking this is a valid request, the recipient sends the requested information, which then results in fraud or theft for the homeowners.
Training CAM employees and association board members on detecting fraudulent emails is critical to protecting homeowners’ PII. Various organizations offer cybersecurity awareness training to help people identify fraudulent emails, prevent potential cybersecurity attacks and protect sensitive information.
MALWARE/SPYWARE
Malware is malicious software designed to infiltrate, damage or disrupt computer systems. It can pose a significant threat to associations and homeowners by stealing sensitive data, compromising operations and causing financial losses.
One type of malware is spyware, which is unwanted software that infiltrates a computer and allows the criminal to secretly monitor and collect user data. CAMs and associations are at risk of cybercriminals using spyware to collect information that will allow them to access PII and bank accounts.
Again, training employees and association board members on detecting fraudulent emails and potentially malicious files can offer stronger protection against a cyberattack. Remember, spyware and spear-phishing attempts are only successful if an unsuspecting employee or board member follows through on the cybercriminal’s request.
In addition, it is vital to have a solid IT security infrastructure and processes in place – including IT detection software, content filtering and web blocking – to help block fraudulent emails and malicious files or sites.
ADDITIONAL WAYS TO PROTECT AGAINST CYBERCRIMINALS
CAMs and self-managed associations can also help protect themselves and their homeowners against cybersecurity risks by:
• Working with their bank to implement a system of checks and balances to protect against fraudulent activity. For example, before completing large transactions, perhaps the bank requires call-backs or codes for approval.
• Investing in cyber insurance, which is protection from financial losses caused by cyberattacks, data breaches and other cyberrelated incidents. Cyber insurance helps organizations mitigate their exposure to risks by transferring financial liability related to cybersecurity and privacy events.
Graham Davis is Vice President, Association Banking at American Momentum Bank. He can be reached at gdavis@ americanmomentum.bank and (214) 773-8880.
A Resident Expert in
Creating a place that feels like home starts from the ground up. Enlist a skilled team with deep expertise in creating outdoor spaces that increase property value and ensure your community is a coveted place to live. With thoughtful planning and an unwavering attention to detail, we ensure your community’s goals are met and resident satisfaction is high.
Design
Personal Attention. Proven Results for HOAs.
For over two decades, Henry, Oddo, Austin & Fletcher, P.C. has provided clients throughout Texas with trusted counsel. Their experience related to homeowners associations is unmatched – providing guidance, leadership and oversight to community associations. Their attorneys have experience resolving disputes and advising homeowners associations on legal issues.
Assist developers with drafting governing documents
Advise boards on governance and collection issues
Assist boards in enforcing bylaws and covenants
Attend association meetings to provide explanations of the association’s rights and responsibilities, to help maintain rules of order, and to address issues of concern to members and directors
Assist boards in interpreting governing documents
Draft revisions to association governing documents to clarify issues of governance
Work with boards and management companies in dealing with property owners
Cost effective and creative debt collection methods leading to revenue recovery
Active participation and support of Texas Community Association Advocates (TCAA) and Community Associations Institute (CAI)
• All general construction repairs performed.
• All types of roof repairs and replacements.
• Interior and exterior repairs performed.
• Professional roof and property inspection reports provided.
• All Insurance restoration repairs performed.
• Licensed and certified commercial and residential roofing contractor.
We’ve got you covered! Robert Riddick, the Foundation’s President-Elect, is a volunteer board member in his community and has relied on Foundation Best Practice Reports to navigate the good, bad, and ugly situations that have developed over the years in his own association, all while improving the quality of his neighborhood.
Former Educator of the Year Paul Grucza, also a Foundation board member, shares that Best Practice Reports are an important component of CAI’s education curriculum.
Castle Group is the premier choice for property management; we specialize in serving the finest residential communities We do not manage an exceptional number of communities, just a number of exceptional ones
Who We Serve
Large-Scale Communities
High-Rise & Condominium Communities
Self-Managed Communities Communities in Development
To learn more about how Castle Group can serve your community, visit www castlegroup com or call (844) 815-5321
MEMBERSHIP
Kena Allen (972)943-2834 (22834) kallen@cmamanagement.com
Mr. Jason Darrah (972)943-2842 jdarrah@cmamanagement.com
Mr. Christopher Gruber (214)803-2408 Christopher.Gruber@ FSResidential.com
Lavender Lloyd (469)472-2376 lavender.lloyd@nbly.com
Moon Turner (214)938-4049 moonly214@yahoo.com
Mr. Jerry Alexander, Esq. Alexander Law Office (903)530-5052 jalegal@aol.com
Ms. Chelsea Marie Stormes Alliant Insurance Services (832)606-4163 Chelsea.Stormes@Alliant.com
Tom Salmon April Building Services (469)918-4284 tsalmon@aprilservices.com
Dean Siegel Ascent Building Services Group, LLC (214)984-4930 dsiegel@ascentbuildingservices.com
Mr. Jose Campos Associa Client Shared Services Center (214)627-1128 jose.l.campos@associa.us
Ms. Ofelia Flores Associa Client Shared Services Center (214)627-1128 oflores@communityarchives.com
Ms. Rachel M Blais Assured Management, Inc. (469)480-8000 (128) rblais@assuredmanagement.com
Michael Anthony Strube Beaulieu Gardens Condominiums (214)799-8682 Michael.strube@gmail.com
Mr. James Stapp Call of Doody Pet and Porter (469)389-5048 petsandporter@gmail.com
Mr. Ian Dockrill CCMC - TX (469)275-6817 idockrill@ccmcnet.com
Ms. Lisa McBee CCMC - TX (714)697-8910 lisamespinoza@yahoo.com
Ms. Bridget Pouges CCMC - TX (817)494-8598 bpouges@ccmcnet.com
Ms. Elizabeth Turner CCMC - TX (972)899-5678 eturner@ccmcnet.com
Geoffrey Cozby Compare Power (469)453-5101 geoff@comparepower.com
Amanda Abbood Copper Creek Homeowners Association (682)225-3062 presidentcoppercreekhoa@gmail. com
Mr. Dorian Alvarado Copper Creek Homeowners Association 6822253062 AlvaradoDorian97@outlook.com
Mr. Raymond Ventura Copper Creek Homeowners Association 6822253062 rkventura@gmail.com
Justin Christian Cypress Valley Landscaping (972)730-1246 Justin@cypressvalleylandscaping. com
Ms. Catherine Brooks Daystar Landscapes, Inc. (972)346-9001 (104) Catherine@daystarlandscapes.com
Shawn Lee Dyna-Mist (469)838-7828 Shawn@Dyna-Mist.com
Dwayne Robert Musser Elevate Community Management (682)551-0425 dwayneoverseas@hotmail.com
Mr. Lew Martin Envirogreen DFW (214)532-5765 lewmartin@sbcglobal.net
Barbara Toth FirstService Residential Dallas (678)848-0524 barbara.toth@fsresidential.com
Ms. LeAnne Ladew Guardian Association Management, LLC (972)458-2200 leannel@guardianam.com
New Members
Mrs. Kristy Mccarthy Holidays by Harris (479)426-3261 holidaysbyharristx@gmail.com
Ms. Amelia Duckworth Ink Print & Mail (972)482-5974 Aduckworth@mytownsq.com
Mr. Jarell Ball Junction Property Management (214)482-5761 jarell@junctionproperty.com
Ehren Sena KeyTrak, Inc. (888)539-8725
Darci Dyer Kingdom Construction Company LLC (903)744-1400 office@kingdomconstructionco.com
Ms. Ali Bennett LandCare (972)849-3232 alison.Bennett@landcare.com
Miss Demilade Oloyede Limpiar (903)718-4174 demi@limpiar.online
Ms. Kellie I Hoskins Neighborhood Management, Inc. (817)308-5468 khoskins@nmitx.com
Andrey Shelokovskiy Nomad Coatings (469)733-5481 sales@nomadcoatings.net
Raquel Munoz PMP Management (469)879-4407 rmunoz@pmpmanage.com
Ms. Danielle Armstrong Principal Management Group of North Texas (214)265-6433 darmstrong@principal-mgmt.com
Mrs. Julia Elizabeth Nichols Principal Management Group of North Texas (469)371-0522 jnichols@principal-mgmt.com
Mr. Michael Phillips ProperTech Solutions (817)726-9740 Jennifer.gamiz@hoamventures.com
Angeles Martinez Property Management Solutions (817)845-9834 amartinez@propertymanagementgroup.org
Ryanne Moody Property Management Solutions (817)808-3917 rmoody@propertymanagementgroup.org
Nicholas Romich RealManage (512)748-6938 nromich@ciraconnect.com
Jacqueline Denise Hamilton RTI/Community Management Associates, Inc. (214)562-5536 dhamilton@cmamanagement.com
Bethany Laube RTI/Community Management Associates, Inc. (972)942-2848 blaube@cmamanagement.com
Mr. Dave S. Portillo RTI/Community Management Associates, Inc. (972)295-0652 dportillo@cmamanagement.com
Ms. Anabel Rodriguez Somerset Association Management anabel.rodriguez@associa.us
Mr. Bill Arnold
Stonebridge Ranch Community Association (405)360-0031 barnold@stonebridgeranch.com
Dr. Amanda Batson
Stonebridge Ranch Community Association (214)842-8667 abatson@stonebridgeranch.com
Mr. Jim Buerkle
Stonebridge Ranch Community Association (214)551-0112 jbuerkle@stonebridgeranch.com
Jim Buerkle
Stonebridge Ranch Community Association (972)890-2317 Jbuerkle@stonebridgeramch.com
Mr. Joe Closs
Stonebridge Ranch Community Association (214)551-0112 jvcloss@stonebridgeranch.com
Mr. Jon C. Dellantonia
Stonebridge Ranch Community Association (920)279-1004 jdellantonia@stonebridgeranch.com
Ms. Kristen Vartian
Stonebridge Ranch Community Association (214)551-0112 kvartian@stonebridgeranch.com
Mr. Michael Warner
Stonebridge Ranch Community Association (214)551-0112 mwarner@stonebridgeranch.com
Mr. David Ross T&D Ross Management Services, Inc. (817)295-1828 dross@tdrms.com
Nathan Griffin Texas Fishing LLC (903)883-3976 nathan@txfishingllc.com
Mr. Jonathan Chatman Texas Star Community Management, LLC (469)899-1000 (153) jchatman@tscmanagement.com
Mr. Joe Saran Texas Star Community Management, LLC (469)899-1000 (152) jsaran@tscmanagement.com
Joseph Miles Reece The Pool Attendant Company (770)878-2379 outreach@thepoolattendantcompany. com
Ameya Ghate The Residences at W Dallas (214)912-3567 ameya.ghate@marriott.com
Jacquelyn Hestilow, CMCA Townley Management, Inc. (254)379-2678 jackiehestilow@yahoo.com
Mr. Edmund Rose Trex Fencing (877)700-8739 edmundr@trexfencing.com
Adam Prescott TRUGREEN (682)328-3273 adamprescott@trugreenmail.com
Mr. Jason Tower Vertical Waste Solutions LLC (214)909-2528 jason@verticalwaste.com
Mrs. Sheri Renaldo Village Management Software (702)425-6601 srenaldo@teamsoftonline.com
Mr. Bruce Stanley W.C. Service Company, Inc. (805)579-3400 bruce@wcservice.com
Mr. Isaac Camacho wallrug DBA hoacta.app (213)286-1396 isaac@wallrug.io
Mr. Stephen Haydel Worth Ross Management (214)599-7622 stephen.haydel@worthross.com
Renewed Members
Mr. Matt Kopchak, CMCA, AMS, PCAM
Worth Ross Management (855)435-4596
matt.kopchak@worthross.com
Ms. Alice Jo McKinsey, CMCA, AMS Worth Ross Management (214)535-6417
jo.mckinsey@gmail.com
Michael Quinn
Worth Ross Management (404)849-5240
michael.quinn@worthross.com
Shelia Rhodes
Worth Ross Management (682)429-2393
shelia.rhodes@worthross.com
Mr. John Sheehan
Worth Ross Management (214)566-7399 emailjohnsheehan@gmail.com
Ms. Abigail Shrigley, CMCA Worth Ross Management (214)369-3402 abby.hinds@worthross.com
Mr. Thomas J. Armstrong
Mr. Jerry Bridges
Miss Azalea Fuentes
Mrs. Lori A. Jones, CMCA, AMS, PCAM
Mrs. SueEllen Kelley
Mrs. Belia Larkin
Ms. Karen L Palmer, CMCA, AMS, PCAM
Mr. Jonathan Michel Rocha
Mr. Kevin Michael Schoolcraft, CMCA
Mrs. Shannon Spizman
Mr. Paul Zellar
Myreon D Coleman, CMCA
Ms. Debbie Gschwend, CMCA, AMS
Mr. Todd Gschwend, CMCA, AMS
Aubree Harris
Steve Hendrix
Mr. John Jima
Mr. Steven Fielding
Ms. Nicole Bates
Ms. JoAngela Morin
Mr. Roger Voss
Mrs. Christina McCafferty
Mrs. Brianna Christine Yonkers
Mr. Chad Schnitker
Mr. Gregory S. Cagle, Esq.
Ms. Megan Phillips, CMCA
Ms. Robin Davis
Amine Adnani
Mrs. Joan Lawyer, AMS, PCAM
Ms. Julie Dickens
Mr. Derek A. Brase
Ms. Charmaine Bea Moran
Mr. Michael B Morgan
Ms. Esmeralda Rubio
Mr. Todd Yamaoka
Ms. Rosie Morataya, CMCA, AMS
Mr. Adam Clark, CMCA, AMS
Mr. Ed Colvin, CMCA
Mr. Josh Crawford
Mrs. Rebekah Small, CMCA, AMS
Mr. Marcos Miguel Hopken
Mr. Charles Lamb
Mr. Charles Lamb
Mr. Ted Cessnun
Mr. Casey Cummings
Eric John Adams
Ms. Laurie Lorensen
Mr. Dan Curtin
Ms. Tammy Combs
Mrs. Crystal Avendano, CMCA, AMS
Mr. Don Farmer
Mr. Cole Adams
Ms. Stephanie A. Smith, CMCA, AMS, PCAM
Mr. Blair Descourouez
Mr. Bryan Slaton
Tony Casella
Mrs. Thelma Terrell, CMCA, PCAM
Ms. Anne Bernhardt
Mr. Oscar Pedrajo
Mr. Louie Ruiz
Mr. Brad Watson, CMCA, AMS
Mr. Tom Locke
Mr. Charles Heineman
Mrs. Jantzen Mahlon Verastique
Mr. Timothy Brown
Ms. Pamela Davis-Vaughn
Mr. Shaun McCabe
Mr. Douglas R Rekerdres
Mr. Randy Rekerdres
Ms. Lauren Furtick
Mr. Brendon Blake Herrera
Mrs. Stacey A Howard
Mr. Omar Jones
Ms. Monika Karin Loeffler, CMCA, AMS, PCAM
Ms. Sarah Lopez
Ms. Liliana Olvera, CMCA, AMS
Mr. Brett Russell
Mrs. Cheri Lynn Wheeler, CMCA, AMS
Mrs. Velvet Dawn Kelly, CMCA
Ms. Stacy Brown
Tricia Patel
Ms. Chaun Sherman
Mr. Sterling Kropp
Ms. Mary Michele Harris, CMCA, AMS, PCAM
Mr. Robert J. Koop, CMCA, AMS, PCAM
Mr. Robert J. Koop, CMCA, AMS, PCAM
Ms. Rhonda van Tassell, CMCA, AMS, PCAM
Mr. Steve Rutherford
Mr. Nicholas Abair, CMCA, AMS
Mrs. Michelle Alvarez, CMCA, AMS
Mr. Robert Kennehan
Mr. Thomas Gilliam, CMCA
Ms. Tia K. Singer, CMCA, PCAM
Jake Tomlinson
Rejoined Members
Mr. Michael Rendon
Lisa Gantz
Ms. Joy Usih
Mrs. Pamela Andersen-Balash, CMCA, AMS
Mr. Todd Blair
Mr. Eric Corcoran
Mrs. Brianna Dessaints, CMCA, AMS
Tyler Hawkins
Mr. Dru Godwin
Mrs. Tracie Ross
Mr. Spencer Vick
Ms. Susan Garrett
Ms. Susan Garrett
Mr. James Robertson
Mrs. Kaitlin Ulrich, CMCA, AMS
Mr. Sam Timothy
Ms. Jowanna Hill
Mrs. Dawn Jackson
Mr. Cody Rodgers
Ms. Pat Spikes
Ms. Lori R. Welsh, CMCA, AMS
Mrs. Katie Kim
Cody Chapman
Mr. Ronald B Clark
Mr. Anthony Hawkins
Mr. James Hill
Mrs. Zoe Kavunder
Mr. Jason Madden
Ms. Rosalind Olson
Mr. Jerry Palacios
Mr. Andrey Pevnev
Mr. Michael Thompson
Mr. Reid Zevenbergen
Mrs. Krystal Barbarito, CMCA, AMS, PCAM
Mrs. Yolanda Nicole Cantatore, CMCA
Mr. Jamie Don Coker, CMCA, AMS
Mr. Timothy D. McConville, CMCA, AMS, PCAM
Mr. Justin Norris, CMCA
Mr. Shane P Ousey, CMCA, AMS
Mr. Ryan Shields
Mr. Keith Beeson
Michael Luzzi
Mr. Garrett Vick
Ms. Amanda Glader
Mrs. Marbella Addy Torres
New Designations
Congratulations to our fellow CAI members who achieved new designations!
Ms. Abigail Shrigley, CMCA
CMCA 12/11/2024
Mr. Hermanus Andre Scholtz, CMCA, AMS CMCA 11/18/2024
Ms. Eva Apelian, CMCA CMCA 10/24/2024
Ms. Megan Phillips, CMCA CMCA 12/3/2024
Ms. Virginia Howard Townley, CMCA, AMS AMS 11/20/2024
Ms. Ava Mueller, CMCA, AMS AMS 12/3/2024
Mr. John Crowley, CMCA, AMS AMS 10/22/2024
Mr. Hermanus Andre Scholtz, CMCA, AMS AMS 11/20/2024
***Certified Manager of Community Associations (CMCA®)
From CAMICB - “As a CMCA®, you have shown a commitment to your profession by staying informed about current community association issues and holding yourself to a high standard of professional conduct.”
***Association Management Specialist (AMS®)
The second level in the career development track for community association managers.
The AMS® designation demonstrates a higher level of commitment to your career and the community association industry. An AMS® designation is recommended for managers who want to enhance their career opportunities by increasing their knowledge and expertise.
***Professional Community Association Manager (PCAM®)
The pinnacle of community association management. The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. Earn your PCAM and join the elite—the select—the best.
Recommended for experienced managers who want to demonstrate advanced skills and knowledge and who wish to be recognized as one of the best and most experienced managers in the nation.
***Reserve Specialist (RS®)
Community associations rely on qualified reserve specialists to assist them in extensive reserve planning to keep their communities running smoothly. Gain the confidence of board members by obtaining the Reserve Specialist® (RS®) designation.
The RS designation is awarded to qualified reserve specialists who, through years of specialized experience, can help ensure that community associations prepare their reserve budget as accurately as possible.
