Cushing Today - Summer/Fall 2021

Page 13

Cannoli Connoisseur

Valerie Bono '97

In addition to being head girls’ hockey

that mirrored the economic impact of

women in the industry. “In the beginning,

coach at Cushing Academy, Valerie Bono

the current pandemic. With restaurant

they were all men in sales and distribution,”

’97 has another career involving one of the

business dramatically down over the

she said. “Now they are primarily women.”

most beloved of all desserts—cannoli. Val

past year, Golden’s own sales sagged

Val recalls not always being treated seriously

is owner and chief sales and marketing

by about 60 percent at one point. The

as a young woman and notes a more

officer of Golden Cannoli, a Massachusetts-

company shifted resources to a retail

collaborative approach now. “My motto

based company that her father founded

product—cannoli chips and dip—that has

is always, “How can I help? How can I fix

with his cousin in 1970. Fifty years later,

performed very well. A huge point of pride

this?’” Val currently sees that sentiment

the company remains family owned, today

has been Golden’s ability to keep its entire

echoed in the industry as well.

run by Val in collaboration with her sister

workforce during the pandemic.

and two cousins.

Val and Golden have been on a mission to make cannoli more “mainstream” and to

“If you’ve eaten a cannoli in a Boston restaurant, or really any bakery or restaurant throughout New England, then you’ve likely eaten a Golden Cannoli.”

raise cannoli awareness by promoting the establishment of “National Cannoli Day.” Next up for the company will be messaging that is Golden Cannoli - specific, including the creation of an app to identify locations near users that carry the product. To ensure that her cannoli is “authentic,” Val is keenly aware of maintaining the balance between

Golden Cannoli is everywhere. “If you’ve

Alongside her business career, Val remains

growth and product quality. “We associate

eaten a cannoli in a Boston restaurant, or

deeply committed to hockey. After

cannoli with holidays and special occasions,”

really any bakery or restaurant throughout

playing Providence College, Val coached at

she said. “As much as we want business to

New England, then you’ve likely eaten a

Burlington High School in Massachusetts

grow, it still has to be that product.”

Golden Cannoli,” Val said. She speaks of a

and in club teams, eventually earning a

“cannoli code of silence,” as most bakeries

Level 5 Master Coaching Certificate from

Val traces her business acumen and her

don’t have the fryer needed to produce the

USA Hockey. Val came to Cushing Academy

passion for life in general to her time at

quintessential crunch of this classic dessert.

as a coach in 2015. “I’ve often said that the

Cushing and to the support and inspiration

“We provide the shells and filling and then

company pays the bills, but coaching hockey

she drew from teachers including Jessica

individual establishments put it together

feeds my soul,” she said.

Devin, Deb Harmon, Beth Stone, and Bob

and make it their own.” Val began working at the family business in what was to be a temporary arrangement after college. Two decades

Johnson. But it was former field hockey Val has worked at Golden long enough to

coach Kelly Berner who encouraged Val to run

witness a dramatic shift in the number of

for student body president in her final year at Cushing, a move she never would have considered before coming to Cushing and

later, she is steeped in the business and

that is echoed in her current role

seasoned at adapting to challenging

as Alumni Council Chair. “Cushing

economic conditions. Val’s first day of

taught me not to be so set in my

work was September

ways, and to try anything new.”

11, 2001, and she

Maybe it was Val’s winning that

remembers the business struggling as many did that year in an atmosphere

election that foreshadowed her leadership prowess as both a winning businesswoman and coach!

SUMMER/FALL 2021

11


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