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www.couriernews.ca
April 21, 2020
4 Wing defeating threat CLIFF KENYON 4 Wing Cold Lake is gradually ramping up operations, Wing Commander Colonel Dave Moar said Thursday in his second virtual live Town Hall meeting over Facebook. From a broadcast studio set up at Military Family Resource Centre Society at 4 Wing, Col. Moar reminded viewers that 4 Wing is a “Canada’s most important” fighter air base. Put simply, he said the purpose of the base is to support NORAD and NATO and “the Wing has done an amazing job.” “We have 2,800 at the base ensuring the success of that mission,” he said. That includes Canadian Armed Forces (CAF) members plus about 500 contract workers and about 300 civilians. And “COVID-19 has threatened those people,” he said. Staffing was reduced on March 16 due to COVID-19 and no timeline has been set yet to resume regular staffing of operations. Essential workers have been on the job and “we have to keep the base running.” While regular operations have been suspended there are added challenges. “We need to be prepared to support Canadians if called on,” Col. Moar said. Although 4 Wing has been operating on “very reduced schedules” he said the base will be “slowly ramping up operations.” After Col. Moar’s introductory remarks, the broadcast Town Hall format is to answer all pre-submitted questions followed by live questions from the virtual audience. He explained the base follows directives from federal, provincial, municipal and health authorities regarding physical social distancing, cancellation of events and limiting gatherings of people. “People have been taking this seriously. We don’t have any tolerance for unsafe behaviour.” The message from federal health
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Wing Chief Warrant Officer Rémi Nault, left, and Wing Commander Colonel Dave Moar answer questions during second Facebook Live virtual Town Hall. authorities has been to stay at home and keep your distance. Col Moar stated that CAF members at 4 Wing Cold Lake must follow all lawful orders and are bound by the Code of Service Discipline. He also clarified that Military Police are empowered to intervene on the base and within the Residential Housing Unit neighbourhood to prevent risks to public health and safety. “In the end Military Police can intervene in bad situations and make it right.” He said a top concern for CAF members is upcoming postings, but decisions on some won’t be known until the end of the month. Until then, house hunting trips for those expected to be posted elsewhere are still on hold. Col. Moar said he is optimistic posting season will “continue as planned.”
He admitted Cold Lake has been expected to be made next month, is facing a “terrible housing crisis” with dependent on CAF policies, provincial falling values for several years and rules regarding large gatherings as well CAF members facing steep losses up to as local and performer support. The $100,000 when they move to be posted show headliners are to be the U.S. Blue elsewhere. He said the CAF is still Angels and Canadian Armed Forces working to solve that problem. Snowbirds. No firm decisions have been The day care centre at MFRCS made yet from those groups regarding remains closed and 4 Wing leaders are their participation. considering solutions when members Meanwhile, summer cadet cannot find alternative arrangements programs usually offered at 4 Wing, so they can continue essential work. have been cancelled for this year. “We can’t put the member, the staff “We will use the time to improve (at the day care) or the kids at risk,” he our ability to support the cadets in said. 2021,”Col. Moar said. Col. Moar said it is yet uncertain Col. Moar finished his presentation whether the 4 Wing Cold Lake Air by reminding everyone that our Show will go on as planned in July 2020. effective adherence to preventative “We understand how important measures have helped limit the numbers it is (economically) to the region, of COVID-19 cases in the region. He but we don’t want to do anything cautioned against complacency and irresponsible.” said we need to keep up the momentum A decision on the air show, for a while longer.
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The Courier News & Publishing
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EDITORIAL ADVISOR 4 WING PUBLIC AFFAIRS Capt Julie Brunet
DEADLINE Wednesday at 1500 hrs for the following Tuesday
CIRCULATION 2600 The Courier is published weekly with the permission of the 4 Wing Cold Lake Wing Commander Col Moar. The opinions expressed are those of the contributor and do not reflect those of the Editor, Canadian Armed Forces, or DND. The Editor reserves the right to reject, edit, or condense any editorial or advertising material. Printed by Star Press, Wainwright, AB. Publié hebdomadairement avec la permission du Commandant de l’escadre, le col Moar. Les opinions personnelles exprimées dans ce journal sont celles des collaborateurs et ne représentent pas les opinions de la rédaction, des Forces armées canadiennes ou du Ministrère de la Défense nationale. La rédaction se réserve le droit de refuser, d’éditer ou de condenser tout article et matériel de réclame soumis. Imprimé par Star Press, Wainwright, AB.
MEMBER OF:
Tuesday, April 21, 2020
Message from the Commander 1 Canadian Air Division - COVID-19 Members of 1 Canadian Air domestic operations, Op LENTUS Division and families, and Op LASER, which will see Just a few words to provide us ready to respond to natural you with a direct update on where disaster relief and to the COVID the 1 Canadian Air Division (1 19 pandemic respectively, all CAD) and its units are in relation across Canada. These operations, to our efforts in support of the along with our standing national Canadian Armed Forces and our mandates, result in the majority Government. In the last week, my of our operational air assets team in Winnipeg in concert with committed either directly or the 11 Wing Command Teams indirectly in support of Canadians have pivoted from preserving the in Canada. We are ready to deliver force for future employment to agile and responsive Air Power in preparation for employment. support of the Op Laser Task Force We continue to do everything Commander and his Regional we can to preserve our force and Task Forces. to stay as healthy as possible Your respective Wing while mitigating the spread of Command Teams have already the COVID-19 virus. However, reached out to you - whether as the operational arm of the through written correspondence, Royal Canadian Air Force, we video, or in many cases through must also stand ready to respond the use of virtual town halls - to as necessary to the operational interact with you and take in your needs we are entrusted with. While questions and concerns. This many things have changed in the creative use of technology has past few weeks, the expectation allowed us to stay in touch, even remains that 1 CAD will continue from an advisable physical distance, to defend North American airspace and we will continue to do our through NORAD, carry out our very best to keep you informed Search and Rescue mandate, patrol as quickly and as efficiently the seas that surrounds our great as we can. country and provide air mobility We recognize that this may be support to operations. These are difficult on some members and our no-fail missions, and we must their families, and Chief Warrant continue to execute them - albeit Officer Parent and I want you with a level of adjustment. to know that we, along with your We are also committing Air respective Command Teams, are Power capabilities in support of our here for you. These are difficult
times, filled with much worry and uncertainty and so many questions left unanswered in general. While we continue to advocate for your needs, we ask that you stay positive, stay fit and stay healthy, as we expect you to be ready when called upon. Your Command Team is incredibly proud of your tenacity and determination to adapt and overcome, and more than ever, grateful to all of you for your ongoing commitment. A.Pelletier Major-General
Message du commandant de la 1 DAC - COVID-19 Aux membres de la 1re Division patrouille les oceans qui entourent aerienne du Canada et a leurs notre superbe pays et qu’elle familles, fournisse du transport aerien en Je vous envoie un bref message soutien aux operations. Ce sont pour vous donner directement des les missions pour lesquelles l’echec nouvelles de la situation de la 1re n’est pas une option. Nous devons Division aerienne du Canada (1 continuer de les mener -mais avec DAC) et de ses unites par rapport un certain ajustement. a nos efforts pour soutenir les Nous engageons egalement Forces armees canadiennes et le notre puissance aerienne gouvernement. Dans la derniere pour soutenir nos operations semaine, mon equipe de Winnipeg nationales, l’operation LENTUS de concert avec les equipes de pour les catastrophes naturelles commandement de nos 11 Escadres et l’operation LASER pour la a pivote notre effort d’une posture pandemie de COVID-19, pour de preservation de la force en vue lesquelles nous devons etre prets d’un emploi futur, a une posture a intervenir partout au Canada. de preparation a l’emploi. Ces operations, en plus de nos Nous continuons de faire mandats nationaux permanents, tout ce que nous pouvons pour entrainent l’affectation, de preserver la force, rester en sante, maniere directe ou indirecte, de et attenuer la transmission du la majorite de nos ressources virus de la COVID-19. Toutefois, aeriennes operationnelles pour en tant qu’effectif operationnel soutenir les Canadians au Canada. de l’Aviation royale canadienne, Nous sommes prets a fournir une nous devons egalement etre puissance aerienne souple et agile prets a repondre aux besoins en appui au commandant de la operationnels qui nous sont confies. force operationnelle LASER et a ses Meme si beaucoup de choses forces operationnelles regionales. ont change dans les dernieres Les equipes de commandement semaines, on s’attend toujours de la de vos Escadre respectives ont 1 DAC qu’elle continue de defendre deja communique avec vous l’espace aerien de l’Amerique du -par courriel, par video ou dans Nord dans le cadre du NORAD, de nombreux cas, par reunion qu’elle s’acquitte de son mandat virtuelle, pour interagir avec vous et de recherche et sauvetage, qu’elle pour entendre vos questions et vos
preoccupations. Cette utilisation creative de la technologie nous a permis de garder le contact, malgre la distance physique recommandee. Nous allons continuer de vous garder informe aussi rapidement et aussi efficacement que possible. Nous reconnaissons que la situation peut etre difficile pour nos membres et leur famille. L’adjudant-chef Parent et moimeme voulons vous faire savoir que nous, et vos equipes de commandement, sommes la pour vous. Nous vivons des temps difficiles, remplis d’inquietudes et d’incertitudes, et de nombreuses questions restent generalement sans reponse. Pendant que nous continuons de faire valoir vos besoins, nous vous demandons de rester positifs, en bonne condition physique et en sante, puisque nous comptons sur vous d’etre prets quand nous ferons appel a vous. Votre equipe de commandement est incroyablement fiere de la tenacite et de la determination que vous manifestez pour vous adapter et surmonter l’adversite, et plus que jamais, nous sommes reconnaissants de votre engagement continu. A. Pelletier Major-général
Tuesday, April 21, 2020
The Courier News & Publishing
Page 3
Canadians fought together at Vimy MAJOR BILL MARCH The engagement, part of the larger Battle of Arras (April 9 to May 16, 1917), took place from Easter Monday on April 9 to April 12 and resulted in the decisive defeat of the German defenders. The first time that all four divisions of the Canadian Corps had fought together, Vimy Ridge has become a potent symbol of Canadian nationalism, albeit at the cost of over 10,000 casualties (3,598 killed and 7,004 wounded). The savagery of the fighting and the bravery of the combatants on the ground were matched by the war in the air. For the men of the Royal Flying Corps (RFC) and Royal Naval Air Service (RNAS) – and there were many Canadians among them – this was the start of “Bloody April”. As was (and is) often the case, the air battle began long before the first soldier went over the top. The most potent
weapon during the First had been located and World War was artillery their coordinates plotted and it came to rely heavily on Allied maps. During upon aerial observation the actual battle, corps and photographs. In aircraft would fly in the months leading support of the “shoots” up to the attack on Vimy meant to destroy or Ridge, corps squadrons neutralize hostile – those air units tasked batteries by providing to provide direct near-real time corrections reconnaissance support and photographing to a specific army or the results (what we corps (the Canadian now call battle damage Corps was part of the assessment). British First Army) – Needless to say, were in the air whenever the Germans strove the weather permitted, strenuously to deny the photographing and re- Allies the use of this aerial photographing German “high-ground” in much positions. the same way as the RFC Locating enemy and RNAS attempted artillery batteries was to “blind” the German of primary importance Air Service. Scout or so they could be fighter aircraft flew both neutralized on the day offensive and defensive of the attack. At Vimy patrols. Offensive patrols Ridge, the bulk of the were designed to either work fell to the RFC’s destroy or discourage the 16 Squadron, flying enemy’s reconnaissance B.E.2s, a two-seater aircraft (and balloons) biplane. It is estimated from doing their job, that by early March while defensive patrols aerial photographs had were to protect friendly been taken of all of corps machines. The the German defensive information being positions and that 180 brought back was so of 212 hostile batteries important for - the RINK BOARD 96”
preparation of the upcoming offensive that each RFC reconnaissance aircraft was often assigned two scouts to act as close escorts. They flew in conjunction with defensive patrols of four to seven aircraft seeking to intercept the Germans before they could molest the corps aircraft. If a target to be photographed was deemed important enough, the RFC would do whatever it took to get the image – one mission over the span of two days in late March 1917 resulted in the loss of aircraft and 14 airmen killed or missing; the required information was never obtained. During the leadup to Vimy Ridge, the RFC was going through a period of massive expansion that led to a shortage of squadrons at the front. To help alleviate this deficiency, four RNAS squadrons, Numbers 1, 8 and 10, operating Sopwith X 30”
triplanes, and No. 3, skill of the aircrew and equipped with Sopwith survival was dictated Pups, were temporarily by where the fight took placed at the disposal place and the prevailing of the RFC. All of these wind. squadrons, especially No. 3, which was commanded Continued on page by Canadian Redford 4... Henry “Red” Mulock of Winnipeg, Manitoba, EMPLOYMENT acquitted themselves well. RFC aircraft were, for the most part, outclassed by German fighting machines. Where there was relative technical parity, squadrons Dr. May Conlin equipped with either the FULL-TIME LEVEL Ⅱ RDA Nieuport 17 or Sopwith in Cold Lake, Alberta Please fax your resume to: Pup were capable of meeting the Germans on 780-594-5111 or email to: somewhat equal terms. lakecentrecoldlake@gmail.com The outcome of a fight *Must be certified* often rested with the
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The Courier News & Publishing
Tuesday, April 21, 2020
Flying Corps pinpointed enemy targets ...continued from page 3 The continued growth, combined with losses at the front, meant many aircrew operating in the skies above the Canadian Corps had minimal training and were often unfamiliar with the aircraft they were flying. As well, the need to support the troops on the ground meant that they often found themselves over enemy territory so that if their machine was damaged in combat, or suffered from not infrequent mechanical difficulty, they ran the risk of not making it back to friendly lines and becoming prisoners of war. To a great extent this unfortunate outcome was worsened by the prevailing winds that blew from west to east, making it that much more difficult for a flier in trouble to make it to friendly lines. But although were many inexperienced pilots within the German Air Service, there were also experienced “killers” such as Manfred von Richthofen – the “Red Baron” – who took a deadly toll of the Allied airmen during the Battle of Arras. The expansion of the RFC, and to a lesser extent the RNAS, increased the demand for personnel. Although there were a number of Canadians serving in both flying services, most had come via direct recruitment in North America or through voluntary secondment from the Canadian Expeditionary Force. In an
effort to tap into a perceived pool of eager young Canadians, the RFC established a large training organization in Canada in January 1917. In the months following the Battle of Arras, Through the RFC Canada, thousands of Canadians would take to the skies over Europe via the RFCA Canada. But during “Bloody April”, the Allies had to rely on available airmen, regardless of their level of training and experience. The officers and men of the Canadian Corps had prepared diligently for the attack. Maps indicating objectives and potential enemy strongpoints had been updated to the very last minute, using the latest aerial photographs obtained at such a high price. Royal Canadian Artillery gunners had practiced with RFC observers to work out procedures and wireless (radio) protocols to engage German batteries and silence them quickly and effectively. Assaulting bodies of infantry, in addition to their already substantial burden of equipment, carried extra flares and signal panels with which to highlight their positions to friendly aircraft above. This was extremely important. Contact flights, where aircraft were sent to locate the positions of friendly troops, were vital both to provide an accurate picture of what was happening to higher headquarters and to prevent occurrences of “friendly fire”. But then the “gods of
chance” intervened. Although there had been perfect flying weather on April 8, by the time the whistles blew to signal the attack early the following morning, low clouds and a mix of rain and snow showers had restricted aerial activity…on both sides. Except for brief periods, the lousy weather continued for almost the entire period of the assault on Vimy Ridge. While this made it difficult for 16 Squadron to carry out counterbattery work, it made the need for contact patrols even more important. Flying low over weather-obscured bodies of troops was always dangerous; in the height of battle soldiers on the ground often assumed that low-flying aircraft were hostile and therefore to be shot at. But when aircrew deliberately called attention to themselves with blaring klaxons, they were often met with a fusillade of ground fire rather than a positional flare from friendly troops. The divisional and battalion diaries of the Canadian Corps contain numerous entries noting the presence of, and reports from, these contact flights. And while the air war may have been relatively quiet at Vimy Ridge, it continued unabated over the Arras battlefield. During this period, Lieutenant Billy Bishop became an Ace while flying a Nieuport 17 with 60 Squadron, RFC (he claimed his fifth victory on April 8, 1917). By the end of the month he would claim total of 17 enemy aircraft
The sweetness of life
S
o, I gave up sugary sweets for Lent (and PSP’s ‘Blast Off the Pounds’ program). It’s a bit challenging, since I like a good dessert, or to sneak a chocolate when no one else is in the kitchen. You might wonder why anyone would bother doing this nowadays. It’s a bit like torture, like medieval self-flagellation. Why deprive ourselves of something good??? I’m not going to delve into the spiritual or even health benefits, but I have noticed this: when you cut back on sugar, everything else tastes sweeter. Apples are suddenly a real treat. Raisins are better than gum drops. Even bitter things have more depth and contour, vegetables and salad have so much more nuance of flavour. I noticed the other day drinking my tea and thinking, “Hey, this is good!” It’s the same tea I drink every day and have for years. Life is like that, you know? When we gratify every longing with cheap/quick pleasures, it saps the sweetness from the everyday joys of life. In our internet age, it is very easy and very common to fulfil our fantasies whenever we please. And what harm could it do? Well, it can drain our appetite for real relationships; steal our satisfaction from good, healthy,
Vimy Flight Association Photo
A replica Nieuport 11 of the Vimy Flight Association flies over the Vimy Ridge monument. destroyed or forced down. From a Canadian air power perspective, the battle for Vimy Ridge could be characterized as the first Canadian “ joint” engagement. Encompassing a much larger area than the Vimy Ridge battlefield, the air campaign began long
before the initial assault on April 9. Although primarily a land battle, the contributions of the RFC and RNAS were crucial – if not for the ultimate victory than at the very least for reducing the number of casualties to the Canadian Corps.
Padre Andrew Whitman
CHAPLAIN’S CORNER
meat and potatoes (and veggies) intimacy – the kind with real nutrition we were designed for and our souls crave like our bodies crave healthy food. Or, in this age of smart phones, it’s so easy to get hooked on sound bites and mindless addictive games that titillate our senses or stroke our egos. I saw a meme that said we have the whole world of information and communication in the palm of our hand, and we use it to play Candy Crush (or something to that effect). I’m guilty of this. It takes a lot of time and patient effort to feel you’ve accomplished something in real life, but I can feel good about myself right now if I can conquer this mindless puzzle. And I can get a chuckle now if I scroll through a page of ‘texting fails’, rather than have an intelligent conversation with friends. As another example, we now have playlists in our pockets to satisfy every urge for music. Compare that to ‘Little House on the Prairie’, with Pa would break out the violin, or to a Newfoundland kitchen party. The quality of the music is not as good, but the joy from it is far superior. Coming home from our monthly chapel music jam, and it occurred to me that there are lots of folks with musical talent that have never learned because music is too easy to get. And we, the amateurs,
are embarrassed to offer a hack away on our guitars when you can have ZZ Top in your living room at the press of a button. Yet there is something more fulfilling about making music, and enjoying it together with real people. So, perhaps the solution is to come out to a Jam Night at the chapel with that old guitar... once we get through this time of isolation. Or to stop scrolling and book a Zoom meeting with your friends just to chat. The problem is, we could always do these things, but we don’t. In fact, part of the reason we go to the candy drawer of life is because we’re are potentially frustrated and disappointed with real people, real work or real relationships? We need to feel good somehow... My understanding from my tradition is that true satisfaction comes from the Giver rather than the gift. If we love the Giver and Creator of all things, then we can enjoy the gifts He gives, but be satisfied simply in the love and acceptance and security that comes from knowing Him. Then, instead of trying to suck the sweetness out of everything around us, we will be filled with sweetness to share.
andrew.whitman@forces.gc.ca
Tuesday, April 21, 2020
The Courier News & Publishing
Page 5
Conflict and Complaint Management Services (CCMS), Alternative Dispute Resolution (ADR) and COVID-19: Part 3 of 3 I’d like to take advantage of • Become a Great Listener (C043) the change of pace to improve my • Do We Have a Failure to effective communication and conflict Communicate? (C049) resolution skills. What training • Facing Confrontation in options do you provide at this Customer Service (R012) time? Since all group trainings have • How to Manage Difficult been postponed until further notice, Conversations (W009) CCMS is currently looking at ways to • Making an Impact with Nondeliver our core trainings (Resolving verbal Communication (C057) Conflict Effectively and Conflict • Navigating Challenging Management for Leaders) online. In Situations with Diplomacy and Tact the meantime, the public service offers (C058) dozens of relevant courses on effective • Negotiation Essentials: communication and conflict prevention Communicating (X036) freely available via GC Campus (https:// • Polishing Your Feedback Skills le a r n- apprend re.c sps - e f p c .gc.c a / (C013) application/en). Many, if not most, are • Polishing Your Skills for self-paced and are typically 30 minutes Excellent Customer Service (R008) to an hour each, so you can comfortably • Rapport Building in Customer fit in more than one bite-sized, Service (R010) manageable course at your leisure. • Sending Emails to the Right Note that GC Campus is available via People (C062) the web and does not require DWAN • The Art and Science of access! Contact us for a list of applicable Communication (C063) courses. • The Many Approaches to The full range of applicable Facing Workplace Conflict (W016) courses is too long to list here, but • Trust Building through good places to start for employees/CAF Effective Communication (C074) members or supervisors of all levels • Using Active Listening in or ranks would include the following Workplace Situations (C064) online courses: • Working with Difficult People:
How to Work with Aggressive People (X043) • Working with Difficult People: How to Work with Negative People (X044) • Working with Difficult People: Identifying Difficult People (X042) For those in a supervisory or managerial capacity, additional recommended courses include the following: • Effective Team Communication (C051) • Encouraging Team Communication and Collaboration (C052) • Establishing Team Goals and Responsibilities, and Using Feedback Effectively (G015) • Running Meetings in Better Directions (C075) • Strategies for Building a Cohesive Team (G024) I’d like to feel more at ease when we return to work as usual. Now that I’m at home and have some distance between myself and a co-worker I’m in conflict with, how do you recommend I approach him/her? Thinking through a situation while in a cooler, more detached state is often a good
idea! If you’re thinking of engaging the other person in a dialogue before going back to the office, be aware that there are risks inherent in virtual connection/communication. Body language, tone, and other vital components of effective communication may be harder to discern or missing entirely, depending on the means you use. Text and email are often the hardest to navigate a conflict because of this; avoid them if you can and use the phone or videoconference instead. If you’d rather not wait and want to use this opportunity to invite the other person into a collaborative problem-solving dialogue, remember to use “I” statements. (Sentences that begin with or contain the word “you” can inadvertently escalate the conflict because they can sometimes sound like blame, accusation, or exaggeration to the other party.) The DESC model is often a good format for framing the conversation; contact us to learn more about this and other tools and strategies for more effective problem-solving, and/or take advantage of the many online courses available to government employees and CAF members noted above).
Services de gestion des conflits et des plaintes (SGCP), Mode alternatif de résolution des conflits (MARC) et COVID-19: Séries: 3 de 3 Dans la situation actuelle je • Améliorer ses compétences voudrais profiter du temps pour d’écoute (C043) améliorer mes compétences en • Avons-nous un problème de communication et en résolution de communication? (C049) conflits. Offrez-vous présentement • Résolution des conflits dans le d’autres options de formation? Étant cadre du service à la clientèle (R012) donné que toutes les formations de • Gérer les conversations groupe ont été reportées jusqu’à nouvel difficiles (W009) ordre, le centre des SGCP examine • Faire impression grâce à la des moyens de dispenser en ligne les communication non verbale (C057) formations de base (p. ex., Résoudre • Gérer les situations difficiles les conflits efficacement et La gestion avec tact et diplomatie (C058) des conflits à l’intention des leaders). • Les Essentiels de la négociation Entre-temps, l’École de la Fonction : La communication (X036) publique du Canada offre de nombreux • Perfectionner vos compétences cours pertinents sur la communication en feedback (C013) efficace et la prévention des conflits. • Perfectionner vos compétences Ces cours sont gratuits et accessibles pour fournir un service clientèle via GC Campus (https://idp.csps-efpc. d’excellence (R008) gc.ca/idp/login-fr.jsp). En plus, l’activité • Tisser des liens dans le cadre d’apprentissage se fait à rythme libre et du service clientèle (R010) est généralement d’une courte durée • Envoyer des courriels aux de 30 à 60 minutes chacun. Ces cours destinataires appropriés (C062) peuvent être intégrées assez facilement • L’art et la science de la au quotidien. À noter que GC Campus communication (C063) est disponible via le Web et ne nécessite • Les différentes approches pour pas d’accès DWAN! Pour obtenir une faire face à un conflit sur le lieu de liste des cours, veuillez nous contacter. travail (W016) La liste complète des cours ne • Instaurer la confiance grâce à peut être énumérée cependant les une communication efficace (C074) cours suivants peuvent être considérés • Avoir recours à l’écoute active comme un point de départ pour les dans les situations professionnelles membres des FAC et les employés à tous (C064) les niveaux. • Collaboration avec des
personnes difficiles : comment travailler avec des personnes agressives (X043) • Créer votre présentation (C044) • Collaboration avec des personnes difficiles : Comment travailler avec des personnes négatives (X044) • Collaborer avec des personnes difficiles : identifier des personnes difficiles (X042) Pour ceux et celles qui occupent un poste de supervision ou de gestion, les cours suivants sont aussi recommandés : • Communication d’équipe efficace (C051) • Favoriser la communication et la collaboration au sein d’une équipe (C052) • Définition des objectifs et responsabilités d’une équipe, et utilisation efficace des feedbacks (G015) • Mener des réunions vraiment utiles (C075) • Stratégies pour constituer une équipe soudée (G024) Je voudrais me sentir pleinement à l’aise à mon retour au travail. Vu que je suis à la maison maintenant et qu’il existe une distance entre moi et un(e) collègue avec qui je suis en conflit, quelles seraient vos recommandations comme démarche pour aborder le ou la collègue? Il est bon de faire une réflexion lorsqu’on est dans un état où
on se sent détaché de la situation. Si vous songez à engager l’autre personne dans un dialogue avant votre retour au travail, sachez qu’il existe des risques inhérents à la connexion / communication virtuelle. Le langage corporel, le ton et d’autres éléments vitaux d’une communication efficace peuvent être plus difficiles à discerner ou manquants carrément, dépendamment des moyens de communication utilisés. Pour ces raisons, le texto et le courriel sont fréquemment des méthodes qui rendent plus difficile la gestion de conflit; évitez d’utiliser ces méthodes et privilégiez le téléphone ou la vidéoconférence si vous le pouvez. Si vous préférez ne pas attendre et souhaitez profiter de l’occasion pour inviter l’autre personne au dialogue collaboratif de résolution de problèmes, rappelez-vous d’utiliser le «Je». (Les phrases commençant par ou qui contiennent le mot «Tu» peux aggraver une situation et pourrait être reçu comme un blâme, une accusation ou une exagération.) Le modèle DESC est un bon outil pour encadrer la conversation; contactez-nous pour en savoir plus à ce sujet et d’autres outils et stratégies pour une résolution de problèmes, et/ou profiter des nombreux cours en ligne offerts aux employés de la Fonction publique du Canada et aux membres des FAC mentionnés ci-haut.
ENTERTAINMENT
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The Courier News & Publishing
Tuesday, April 21, 2020
HOROSCOPES
Crossword ACROSS 1. Germanic mythological god 4. Cash machine 7. Improvement 12. What voters want 15. Sheepish 16. Placed at powerful level 18. Measure of illumination 19. Trent Reznor’s band 20. Commercial 21. Amounts of time 24. English broadcaster 27. Rolls of tobacco 30. Position 31. Expresses pleasure 33. Corporate exec (abbr.) 34. Body part 35. Bleated 37. Businessman 39. Beats per minute 41. Defunct Italian monetary unit 42. Broken branch 44. Put in advance 47. Arrest 48. Prefix indicating adjacent to 49. Artificial intelligence 50. Disfigure 52. The Fighting Irish (abbr.) 53. Not in any place
56. Predict 61. A system of getting stuff from one place to another 63. Philosophy of the principles of things 64. US gov’t office (abbr.) 65. Seaborgium’s former name (abbr.) DOWN 1. Network connector 2. Primordial matter 3. Get up 4. Uncoordinated 5. Ill-fated cruise ship 6. Work hard 7. Drivers’ speed 8. Largest English dictionary (abbr.) 9. Healthcare pro 10. Egyptian Sun god 11. Expresses the negative 12. Some are three-legged 13. Clothing manufacturer 14. Close by 17. Tooth caregiver 22. Housing material 23. Flows through 24. Founder of Babism 25. Honorific title 26. A type of letter 28. Seize and hold firmly 29. Artery
32. Body fluids 36. Press against lightly 38. An island in the Pacific 40. A reminder of past events 43. Austrian spa town 44. Peter’s last name 45. Something a mob might do 46. Of the bones of the feet
51. ‘Amazing Stories’ writer 54. Nazi-resistant youth group (abbr.) 55. Used to have (Scottish) 56. A way to cook 57. Japanese port city 58. Type of precipitation 59. Engrave 60. Female sibling 62. Expresses emotion
CAPRICORN - December 22 - January 19 Capricorn, ask yourself how you want to see your finances grow. Then you can speak with a financial planner and make your dreams a reality. AQUARIUS - January 20 - February 18 Everything that involves you moves up on the priority list, Aquarius. Even though you’re known for putting others first, this all needs to change if you are to progress. PISCES - February 19 - March 20 Pisces, take some time this week to be alone and seek inner peace. During these times of contemplation you can focus on future plans. ARIES - March 21 - April 19 Hang on to a source of real empowerment in your career, Aries. It may take willpower and dedication, but you can make it happen when your mind is on the goal. TAURUS - April 20 - May 20 You can accomplish anything you set your mind to, Taurus. This may even mean being the boss of yourself with self-discipline. Ask friends to help keep you stay the course. GEMINI - May 21 - June 21 You have the potential to lay the groundwork now for events that will pay dividends throughout the next few years, Gemini. Get a team of trusted advisors on your side. CANCER - June 22 - July 22 Cancer, while others may be focusing on their careers, you understand the importance of zeroing in on your relationships and love life. Keep those you care about close. LEO - July 23 - August 22 Work will dominate the week, but make sure you advocate for fair treatment while you are hard at work, Leo. Check that payment is in full and timely. VIRGO - August 23 - September 22 There will be no surprises for you this week if you simply stay the course with your actions, Virgo. Go about your normal routine and things will work out just fine. LIBRA - September 23 - October 22 Libra, change things at home so you can better care for children or other people in your charge. A lot of progress can still be made if you redirect your attention. SCORPIO - October 23 - November 21 Scorpio, things may be moving quite slowly for you, but that does not mean progress has not been made. You’ll realize after a few weeks how far you’ve come. SAGITTARIUS - November 22 - December 21 Sagittarius, the last few weeks may have come off as humdrum, and that’s probably because you didn’t take any chances. Be more bold in the days to come.
SUDOKU The Courier offers affordable advertising opportunities for local businesses. Let us help you reach your goals! Give us a call 780-594-5206 or email admin@couriernews.ca
To solve a Sudoku puzzle, every number from 1 to 9 must appear in: - Each of the nine vertical columns - Each of the nine horizontal rows - Each of the nine 3x3 boxes Remember no number can occur more than once in any column, row, or box. Answers can be found at www.couriernews.ca.
Weekly Answers
For this week’s answers, check out our website at www.couriernews.ca
Tuesday, April 21, 2020
The Courier News & Publishing
Page 7
National Canadian Film Day 2020 is going VIRTUAL
THE COURIER This year, National Canadian Film Day is on Wednesday April 22nd. REEL Canada decided to go virtual to offer the option of watching a movie online from home. There is also the opportunity to attend a Watch Party which features directors and/or actors and Q&As. There are 11 small Watch Parties which will be hosted on different platforms, depending on the movie. The schedule is on the National Canadian Film Day website: https://canadianfilmday.ca/attenda-watch-party/ The Watch Party will be live on Facebook h t t p s : // w w w. f a c e b o o k . c o m / C a n F i l m D ay/ posts/2614088885506221?mc_cid=e8e4b132e3&mc_ eid=d20a5998d5 and YouTube https://www.youtube. com /watch?v=hNWj jGReX1o&feature=youtu. be&mc_cid=e8e4b132e3&mc_eid=d20a5998d5 Keep an eye on our 4 Wing Connection Facebook page for details of a contest being offered for the people who attend the National PSP Facebook event and say they watched a movie from the National Canadian Film Day movie list.
VIRTUAL PROGRAMMING PSP Cold Lake is happy to provide training and activities offered through our various social media platforms. Head over to http://couriernews.ca/ cfmws-virtual-programming/ to view the current April 20-26 schedule!
DR. ERIC HANSEN Hon. B.Sc. D.D.S DR. MAY CONLIN Hon. B.Sc., D.M.D. General Dentists
780-594-5150 gentle hands, caring professionals
5213 - 51 Ave Cold Lake www.lakecentredental.com