Wexford Clubhouse Manager opportunity

CLUBHOUSE MANAGER

AMAZINGOPPORTUNITY

FORASKILLED

CLUBHOUSEMANAGER

AhiddengeminSouthCarolina'slow country,thisprivate,waterfront communityonHiltonHeadIsland epitomizesluxurylivingwithitsunique inlandharbor.Itcaterstoboating enthusiastsandoffersamenitiesonpar withthefinestyachtandcountryclubs.

Wexfordismorethanjustaplacetolive; it'savibrantcommunitywherefriendships thrive,andasenseofbelongingis fostered.Welcomingretireesandyoung families,thecommunityactivelyengages invariouseventsandactivities,fostering connectionsandafulfillinglifestyle.

TheClubhouseManagerwilloverseethe heartofthiscommunity.TheClubhouse, overlookingthesereneharbor,isthe perfectsettingforsocialgatherings, familyevents,orquietevenings.Here, culinarydelightsawait,withtalented chefscreatingexquisitedishesfromlocal, seasonalingredients,complementedby adiversewineselection Thisrolewillbe pivotalinmaintainingtheClubhouse's warmandinvitingatmosphere,making everyvisitmemorableforthemembers.

POSITION OVERVIEW

TheClubhouseManagerpositionat Wexfordoverseescomprehensive clubhouseoperations.The responsibilitiesinvolvemanagingall clubhouseactivities,member services,andfacilitymaintenance whileensuringthehigheststandards ofserviceandhospitality.Therole encompassesoverseeingmember events,coordinatingwithvarious departments,managingbudgets, andsupervisingclubhousestaff.The ClubhouseManagerisalsotasked withdevelopingandimplementing memberengagementprograms, ensuringsafetyandcleanliness,and maintainingexceptionalstandards inallclubhouseoperations

Additionally,thepositionrequires strongleadership,excellent communicationskills,andtheability toexceedmemberandguest expectationsthroughinnovativeand efficientmanagementpractices.

RESPONSIBILITIES

TheClubhouseManagerisresponsibleforproviding exceptionalserviceandexperiencestotheClub’smembers andguests ResponsibleforthegeneraloperationsofFood andBeverage,Pool,andClubhouse(includingoverseeing maintenanceandrepairoftherespectiveareas).The ClubhouseManager’sresponsibilitieswillfocusheavilyon evaluatingandenhancingservicestandards,developing trainingprograms,overseeingthedailyexecutionofservice, mentoringsupervisorsandlinestaff,andworkingclosely withtheculinarydepartmenttoprovidemembersandtheir guestswithrefinedandefficientservice.TheClubhouse Managerensuresahighstandardofappearance, hospitality,andserviceinpersonnelandthecleanlinessof theclubhouse Hiresandtrainsthediningroomstaff; manageswithinbudgetaryrestraints;develops/implements programstoincreasesales Otherresponsibilitiesmaybe assignedbytheGeneralManager.

JOBDUTIES

Operations

Overseescluboperationsdaily Maintainscontactwithmembersandhelpsensure maximummembersatisfaction.

ReviewsthemenusproposedbytheExecutiveCheffor alacarteandspecialeventsandofferssuggestions. Inspectstoensurethatallsafety,sanitation,energy management,preventivemaintenance,andother standardsareconsistentlymet.Participatesinongoing facilityinspectionsthroughouttheClubtoensurethat cleanliness,safety,andotherstandardsare consistentlyattained

Helpsplanandapproveexternalandinternal marketingandsalespromotionactivitiesforthefood andbeverageoperation

Plansroomset-upbasedonanticipatedguestcounts andclientneeds

Ensuresthatalllegalrequirementsareconsistently adheredto,includingwageandhourandfederal,state and/orlocallawspertainingtoalcoholicbeverages Implementspoliciesandproceduresforthefoodand beveragedepartment.

Ensuresthatallstandardoperatingproceduresfor salesandcostcontrolareinplaceandconsistently utilized.

Monitorstheorderingandreceivingprogramfor productsandsuppliestoensureproperquantityand priceonallpurchases

Maintainsaninventoryofdiningroomitems,including silverware,coffeepots,waterpitchers,saltandpepper holders,andsugarbowls

Maintainsacompleteandsecurewine,beer,andliquor inventory

Helpsdevelopwinelistsandbottle/glasswinesales promotionprograms

Developongoingtrainingprogramsforserviceandbar staff.

ConsultswiththeExecutiveChefandF&BManager dailytohelpensurethehighestlevelofguest satisfactionattheminimumcost.

JOBDUTIES

Servesasliaisonbetweenthediningroomandkitchen staff

Greetsguestsandoverseesactualserviceonaroutine basis

Maintainstheguestdiningroomreservationsystem.

Directsline-upmeetingswithdiningroompersonneland relaysinformationandpolicychanges.

Continuallyensurescorrecthandlingproceduresto minimizechinaandglasswarebreakage.

Personallyhandlesmemberandguestcomplaintsand advisestheGeneralManageraboutappropriatecorrective actionstaken

Developsinterestingwaysofpromotingclubfunctionsin thediningroomoranyareaoftheClub Coordinatesspecialmemberevents(ie,Easter,4thof July,Halloween,Christmas,etc)

Coordinatesdevelopmentofthesocialactivitiesand socialcalendarfortheclubontheinternalcalendar Coordinatessummercampactivities,registration,off-site fieldtrips,andtransportation

Responsibleforallbillingandgeneratingtheweekly summercampP&Ls.

ResponsibleformaintainingWexfordWellnesseventsand programs,includingschedulinginstructorsandpresenters, billing,andcoordinatingwithotherdepartments.

AttendsscheduledstaffmeetingsandHouse&Social Committeemeetings

Maintainsafileofclubhistoryeventinformation

Exercisesprofessionaljudgmentanddiscretionregarding allconfidentialmattersrelatingtomembersand employees Servesasaclubrepresentativewithinthe community

JOBDUTIES

Maintainsprofessionalbusinessetiquettewithallmembers Anticipatespotentialproblemsofanysortandadvisesthe GeneralManager.

Performsotherrelateddutiesandresponsibilitiesasthe GeneralManagerrequiresandundertakesspecialprojects byassignment.

Researchesnewproductsanddevelopsananalysisoftheir costs/benefits.

Establishesquantityandqualityoutputstandardsfor personnelwithinthedepartment

Assistsinplanningandimplementingspecialclubevents andbanquetfunctionprocedures

Assuresthatallsideworkisaccomplishedandthatall equipmentandstorageareacleaningiscompleted accordingtoschedule

Financial

DevelopsanoperatingbudgetfortheF&Bservice departmentand,afterapproval,monitorsandtakes correctiveactionasnecessarytoensurethatthebudget’s salesandcostgoalsareattained.

Producesdaily/mealperiodsalesanalysisandotherreports fromthePOSsystems.

Providesappropriatereportsconcerningemployeepayroll hours,schedules,payrates,jobchanges,performance reviews,tippools,etc inatimelymanner

Monitorslabor:evaluatesscheduledandactuallaborruns andcosts

Maintainsresponsibilityforsales,expenses,andprofitgoals asoutlinedintheFoodandBeverageDepartment’soperating plans/budgets

Responsibleforpropercashandchargeprocedures,guest checkanalysis,ticketcontrols,anddailysalesreportsand analysis

HumanResources

CounselswithHumanResourcesManagerandemployees aboutemployeegrievancesandcomplaints;directs problemsandmakescorrectionswherepossible.

Hiresandsupervisesdiningroomstaffandassuresthat effectiveorientationandtrainingfornewstaffand professionaldevelopmentactivitiesforexperiencedstaffare implemented.Managesthedepartment'slong-rangestaffing needs

Helpsplanandapprovestaffingandschedulingprocedures andjobdescriptions/specificationsforalldepartmentstaff

JOBKNOWLEDGE CORECOMPETENCIES

EXPECTATIONS

AbilitytofunctionastheClub’sGeneralManagerduring his/herabsence

Knowledgeofmanagementrequirementsfor housekeeping,engineering,maintenancerepair,and securityfunctionsattheClub

Mustdemonstrateappropriateanalyticalskills,attentionto detail,andorganizationalandprojectmanagementskills

Abilitytodevelopandmaintainawarenessofoccupational hazardsandsafetyprecautions;skilledinfollowingsafety practicesandrecognizinghazards.

Knowledgeofandabilitytoperformrequiredrolesin emergencysituations.

CANDIDATE QUALIFICATIONS

Bachelor’sdegreeinHospitalityManagement,Sales,or BusinessManagement

·ACertifiedClubManager(CCM)designationthroughCMAA orinthecurrentpursuitofthisdesignationisdesirable

Sixyearsofexperienceinhands-onfood&beverage managementpositionswithimpeccableplanningand organizationalskills,servicetrainingskills,andagreatattitude. Demonstrateexceptionalinterpersonalskills,polished professionalpersonalappearance,andbewell-spoken,selfmotivated,andaself-starter.

Skillsshouldbeservice-oriented.Excellentsocialand communicationskillsarenecessary.Exceptionalwritingskills arerequired Abletoadaptquicklytodifferentsituations

Wineandbarknowledgeandmanagementskillsrequired

Abilitytobuildateamandtrainserviceemployees paramount

Experiencewithvolunteercommittees

COMPENSA &BENEFITS

Thebasesalaryis$150,000a experience,plusa10%bonus. comprehensivebenefitspack anddental,insurance,paidti plan CMAA(orsimilar)mem

We offer a variety of dining options including family friendly, poolside, casual and upscale with attentive service in a relaxed social environment where neighbors engage with neighbors. We provide all who work with us the tools and support to be their best in a friendly, cooperative and rewarding environment

CLUBOVERVIEW

NestledonHiltonHeadIslandintheheartofSouthCarolina'slowcountryisthe exclusiveprivatewaterfrontcommunityknownasWexford Boastingaremarkable inlandharborthatistheseafarer'sdream,Wexford'sfacilitiesandamenitiesrival onlythemosthigh-endprivateyachtsandcountryclubs.

Beyondtheluxuriousamenities,thelifestylecomprisescommunity,camaraderie, andcharm Asinvitingtoretireesasitistoyoungfamilies,ourtight-knitcommunity sharesacommongoaloflivinglifetothefullestwithvariousactivitiesandevents designedtobringneighborstogether

Withstunningviewsoverlookingtheharbor,ourelegantClubhouseoffersspaceto spendtimewithfamily,friends,andfellowmembers.Withanextensivewinelistand locallysourced,seasonalmenus,ourexceptionalchefsaresuretopleaseany palate

CLUBHOUSE MANAGER