FOOD&BEVERAGE DIRECTOR
NORFOLKYACHT&COUNTRY CLUB:APREMIERDESTINATION FOREXCELLENCEINPRIVATE CLUBS
NorfolkYacht&CountryClub(NYCC),aniconicprivate clublocatedalongthepicturesqueLafayetteRiverin Norfolk,Virginia,isseekingavisionaryandservicefocusedprofessionaltojoinitsleadershipteamasFood &BeverageDirector.Thispivotalrolepresentsan excitingopportunitytoenhancetheClub’sesteemed reputationforexceptionaldiningandhospitality experiences.
TheFood&BeverageDirectorwilloverseeallaspectsof theClub’sfoodandbeverageoperations,includingits diversediningvenues,specialevents,andbanquets. PartneringcloselywiththeGeneralManager,Executive Chef,andrestaurantmanagers,theFood&Beverage Directorwillleadadedicatedteamtodeliver outstandingculinaryexperiencesandseamlessservice. LeadershipwillplayacriticalroleinensuringtheClub continuesexceedingitsmembership'sexpectations whilefosteringacultureofexcellenceandinnovation.
Thisisanoutstandingopportunityforaresults-oriented professionalpassionateaboutelevatingservice standards,inspiringteams,andcreatingmemorable experiences.JoinNorfolkYacht&CountryClub’s leadershipteamandcontributetothelegacyofoneof theregion’smostdistinguishedprivateclubs.
POSITION OVERVIEW
TheFood&BeverageDirectorpositionisoneofthe keypositionsatNorfolkYacht&CountryClub.The incumbentmustfullyembracetheClub’sMission andVision
Mission:TheClubisaprivate,member-owned fitness,racquetsports,swimming,yachting,dining, andsocialcluboperatedfortherecreation, pleasure,andbenefitofitsmembersandtheir guests
Vision:TheClubexiststoenhancethedailylivesof allitsmembers,regardlessoftheirpersonal backgroundsorClubmembershipcategories.It doessobyprovidingfirst-classprivateclub amenitiesandfacilitiesinacomfortable,familyorientedenvironmentinwhichourmemberscan enjoytimespentwithfamilymembersandfriends
Heorsheshallserveasanexampletoallstaffand promotethefactthateverycrewmembermustbe engagedinmeeting/exceedingclientneedswhile buildingandgrowingtheClubanditsbusiness As such,eachmanagerisanambassadorto membersandprospectivemembersatalltimes. resentwithmembers,guests,andstaffisof importanceandwillbethebenchmarkfor atesuccess
SIBILITIES:
eallmatterspertainingtofoodand geactivities,banquets,andspecialevents, ont-Of-The-HouseandCulinaryoperations. lubrevenuethroughincreasedmember andthedevelopmentofinnovative msandspecialevents
JOBTASKSANDDUTIES
ProactivelymanagesandpromotesNYCCfoodandbeverage programs.Developsnewprogramsformembersatisfactionand revenuegrowth.
Maintainsthehigheststandardsofprofessionalismforselfandstaff, includinghiring,training,compensating,andpromotingthemost competentemployees.
Activelyparticipatesinmemberoutreachprograms,including developingactionplansforimprovedmembersatisfaction. Assistsinthebusinessdevelopmentofweddingsandotherspecial events
Directsallfoodandbeveragefront-of-house(FOH)andculinary operations(throughtheExecutiveChef);participatesinmenu development,vendorassessment,andmanagementstaff performanceevaluations.
EnsuresperformanceevaluationsofallF&BandCulinarystaffare doneannually Drivesthescope,revenue,marketing,andprofitabilityoftheClub’s wineandbeveragebusiness.
Directsandconstantlyseeksimprovementinallfoodandbeverage operations.
ManagesFOHdepartmentalperformanceonsales,expenses,and net-incomegoalsascontainedintheF&Bannualbudget Participatesinthepreparationoftheannualcapitalandoperating budgetforF&Boperations,carefullymonitorsperformanceagainst budget,andmanagesprograms/employeestoattainbudgeted goals.
Providesannualwrittenperformanceevaluationsondirectreports.
Ensuresthatstaffiscompensatedfairlyanddevelopsincentive programstorewardinspiredperformance Attendsnational,regional,andlocaleducationconferencesand meetingsasrequired.
MonitorssurveyresultsonF&B,takescorrectiveaction. Handlesmembercomplaintsquicklyandwithdiscretion. ProvidesinformationfortheClub'snewsletterandwebsite IntheabsenceoftheGeneralManager,actsastheClubManagerOn-Duty(MOD).
LooksforopportunitiestopromotetheClubthroughcommunity outreachandvolunteerparticipation.
JOBKNOWLEDGE
Foodandbeveragecostcontrolsandoperating procedures
Accounting
Menudesign
Marketingandpromotions
Wine,spirits,andbaroperations
Point-of-salessystems
Stronginterpersonalandorganizationalskills
Polished,professionalappearanceandpresentation
Managestressandtime
Buildateam,train,andmaintainemployeeteams
Effectivecommunicationatalldepartmentlevelsand throughouttheClub
CANDIDATEQUALIFICATIONS
Acollegedegreeorequivalentmanagementexperienceispreferred inacountryclubenvironment.
Atleastfiveyearsofexperienceinfoodandbeveragemanagement andoperations
Excellentleadership,interpersonal,andsalesskills MemberofClubManagersAssociationofAmerica(CMAA)andother professionalassociations.
COMPENSATIONANDBENEFTIS
Salaryofferedbeginsat$100,000annually, commensuratewithexperience
Annualperformancebonusofupto20%, dependentuponachievementofperformancegoal
Paidvacation
401k
Medical,dental,andcompany-paidlifeinsurance
Long-termandshort-termdisability
ContinuingeducationallowanceandCMAA membership
REPORTSTO
GeneralManager
MANAGESANDSUPERVISES
ExecutiveChef
Food&BeverageManagers
WineDirector/Steward
SpecialEventsDirector
BanquetManager/Supervisor
NorfolkYacht&CountryClub(NYCC)isaprivate,member-ownedclubsituated alongthepicturesquebanksoftheLafayetteRiverinNorfolk,Virginia Sinceits establishmentin1896,NYCChasbeenahubofcamaraderieandcommunity, offeringitsmembersandtheirfamiliesexceptionalexperiencesthatcreate lifelongfriendshipsandlastingmemories.
TheClub’spremieramenitiesincludetworestaurants TheDeck,acasual familydiningvenue,and36°North,anupscalebarandgrill alongwitha fitnesscenter,tenniscourts,aquaticsfacilities,waterfrontaccess,andavariety ofsocialspacesforgatheringsandevents Duringthesummer,TheGalley,a seasonalpoolsidecafé,andtheCabanaBaroffermembersarelaxeddining andbaroption.
WithitsuniquewaterfrontlocationnearOldDominionUniversityandtheNorfolk NavalStation,NYCCenhancesthedailylivesofitsmembersbyprovidingfirstclassamenitiesinawelcoming,family-orientedenvironment.Whether enjoyingrecreationalactivities,dining,orsocialevents,memberscanrelishthe beauty,tradition,andhospitalitythatdefineNorfolkYacht&CountryClub.
