FOOD&BEVERAGE DIRECTOR
CALLINGALLF&B HOSPITALITY PROFESSIONALS
Join the leadership team at The Country Club of Charleston as its Food & Beverage Director!
If you are a hospitality professional who thrives on engaging with cherished members, this is the opportunity for you! Located in the charming coastal city of Charleston, we welcome local talent or those eager to make this vibrant southern city their home.
Our close-knit staff is considered family, and we need a leader who's comfortable being on the floor, interacting with members and guests, managing by example, and setting superior service standards. As a front-facing member of our leadership team, your role is pivotal in elevating Southern Hospitality to the member experience. If you're ready to make an impact in a warm, welcoming environment, let's chat!
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POSITION OVERVIEW
The Food and Beverage Director reports directly to the Assistant General Manager and works collaboratively with the entire CCC Leadership Team. The F&B Director has direct accountability for all Food and Beverage operations, including all Member dining, bars, turn house, bev cart, pool café and all club events and private events. She/he acts as the “senior manager on duty” in absence of the General Manager and Assistant General Manager.
The successful candidate will be hospitality-minded, collaborative, focused and express a positive ‘whatever-it-takes’ attitude, even under stressful circumstances. Many of the activities that will flow through and be part of the role require an exceptionally strong attention to detail, the ability to juggle multiple priorities, and work effectively with a cross-functional team. This role also requires a “servant’s heart” and a creative mind, while being an organized, time-efficient and “bigpicture” employee.
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KEYRESPONSIBILITIES
Food and Beverage Coordination
Manage and oversee training programs for food service personnel, covering various aspects such as service techniques, menu knowledge, daily specials, sanitation, team building, and conflict resolution. Regularly assess and evaluate staff's understanding of these expectations. Assume responsibility for the Club's wine and beverage program, including crafting beverage menus and organizing special events (i.e., the wine club).
Leadership and Communication
Conduct daily and weekly staff meetings with direct reports to keep them informed of relevant activities and expectations.
Assist in planning and oversee the execution of special club events
Be responsive to members' requests for menu selections and event planning, striving to accommodate reasonable requests with a "whatever-it-takes" service philosophy.
Financial Oversight
Ensure accurate accounting and reconciliation of the point-of-sale system (Clubessential), member revenues, invoices, and reports.
Audit and approve weekly payroll
Understand key metrics for successful financial goals and objectives in F&B operations and regularly review these expectations with direct reports to ensure understanding and commitment.
Team Collaboration
Act as a collaborative team player, being "hands-on" when necessary and knowing when to provide leadership
Involve supervisors in the decision-making process to create a welcoming work environment that encourages daily participation.
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ADDITIONAL REQUIREMENTS
Staffing and Operations; Employee Relations
Ensure effective and efficient staffing and scheduling for all facilities and functions, balancing financial objectives with member satisfaction goals
Foster a strong relationship between kitchen and front-of-the-house staff by working closely with the Executive Chef.
Clearly communicate performance expectations and ensure that assigned tasks are reasonable and well-conceived, providing necessary resources for employees to excel.
Address employee grievances and complaints, directing corrective actions when possible. Maintain appropriate documentation.
Counsel and coach club employees when interpersonal conflicts or performance concerns arise, handling personnel issues with respect and discretion and referring to HR when necessary.
Standards and Appearance
Establish and enforce expectations for dress, decorum, and service standards while consistently monitoring adherence.
Take personal ownership of the physical plant and overall appearance of the operation, maintaining a "member-ready" appearance consistently
Committee Participation, Compliance, and Club Policies
Serve as an ad hoc member of the House Committee.
Ensure all state and local inspections for the clubhouse, wellness center, and kitchens are up to date.
Research new products and conduct cost-benefit analyses. Enforce all policies and rules consistently with both members and staff. Report member infractions to the General Manager, Assistant General Manager, or appropriate committee chairperson.
Ensure consistent adherence to legal requirements.
Additional Duties
Complete other appropriate assignments as directed by the General Manager. Serve as the senior manager-on-duty in the absence of the Assistant General Manager and General Manager.
Open and/or close the Club as needed.
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ESSENTIAL QUALIFICATIONS
The ideal candidate will be able to “hit the ground running”, and possess the following key qualifications and expertise:
Genuine passion for hospitality and serving others.
5+ years of progressive hospitality experience with a track record of success
Preferably holds a college degree in hospitality or business; substantial industry experience may substitute.
Proven leadership skills, earning team respect and loyalty.
Proficiency in technology, including Clubessential Club Management suite (POS, back office, website, mobile app, mobile ordering), and other relevant software.
Strong interpersonal and written communication skills.
Excellent organizational abilities with a focus on meeting deadlines
Operates with a sense of urgency and strives for high-quality outcomes.
Demonstrates composure, confidence, and poise in fast-paced environments.
Possesses SERV Safe and TiPS certifications
Sommelier training is desirable, with a minimum of Level 1 certification or actively pursuing it.
The Food and Beverage Director:
Reports to: Assistant General Manager
Direct reports: Food and Beverage Manager(s), Special Events Manager, FOH
Servers, Bartenders and Support Staff.
Will work very closely with the Executive Chef and the BOH leadership team.
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COMPENSATION &BENEFITS
Salary will be offered at $100,000 annually and is commensurate with experience.
Paid Time Off (Vacation, PTO and Holidays)
Health and Life Insurance partially paid for by the Club. Club’s contribution increases with tenure.
401(k) with match (after one-year of employment)
Professional Association Fees as budgeted annually
Bonus potential (Performance-based and Holiday Fund)
Employee Meals
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If you are a hospitality professional who thrives on engaging with cherished members, this is the opportunity for you!
CLUBOVERVIEW
Founded in 1900, the Country Club of Charleston is steeped in golf tradition and history More recently, the Club has solidified its place as the top full-amenity, familyoriented private Club in the Lowcountry and one of the premier Clubs of the South
The Club’s 900 member-families are very active in all areas of the Club. Total Club food and beverage revenues are $3.5M, with the majority of that being from member dining and numerous club special events. Private banquet events make up the remainder.
The Charleston area is consistently ranked as one of the top travel destinations in the world and provides a wonderful quality of life for its year-round residents. The Country Club of Charleston had the privilege to host the 74th U S Women’s Open Championship in 2019 The members of The Country Club of Charleston are very proud of their course, as well as the beautiful clubhouse, new aquatics and wellness facilities, a new golf shop as well as an active tennis facility With a full array of amenities, combined with storied history and traditions, The Country Club of Charleston is one of the premier golf clubs in the Southeast.
CLUB DETAILS
SC 29412
900 Members
$69k Initiation Fee
$9,660 Annual Dues (Full Member)
$7M Annual Dues volume
$13 Total Gross Revenue
$3 5M F&B Revenue
10 Board of Directors
8 Standing Committees, including (list) Strategic Planning, Governance, Finance, Membership, Golf, Green, Sports, House Website: www.countryclubofcharleston.com
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1 Country Club Dr, Charleston,
CLUBMISSION ~VISION
Mission
Country Club of Charleston is a premier, multi-generational Club known for excellent service, engaging programs and well-maintained facilities, highlighted by our commitment to golf’s inherent values, hosting competitions and the maintenance and preservation of our outstanding course.
Vision: …to be the first place our members go for enjoyable
d bl lf i l d i l i
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