Print Store User Guide

P R I N T S TO R E

QUICK START GUIDE Ordering print products and Concordia stationery online

CONCORDIA.CA/PRINTSTORE

• Authorized users sign in with your Concordia netname and password • Order Concordia stationery and print products • Track the status of your orders • View online order history and invoices • Save favourite products for one-click reordering You must be an authorized user to access this website.

The login is linked to your Concordia netname and password (SSO).

PAYMENT Orders are charged to the cost object that is linked to your account. This information will automatically appear in your account.

If you have several budgets under your account, you will be able to choose the budget you wish to use to complete an order at the product level, cart, or checkout level. If no budget code is selected the default account will be billed. Users will have be able to view and print the invoices of their online order(s).

For questions about payment, contact Daniel Zhao at yilin.zhao@concordia.ca.

The Principal Investigator (account holder) is the only person authorized to add users. It is also their responsability to update and remove users from their account. To do so they need to complete the Print Services account authorization form.

An account will be created for the new authorized user (this process takes 5-10 days.).

COMPLETE FORM

YOUR ACCOUNT Access your printstore.concordia.ca account/profile by clicking on the account icon in the main navigation.

Most of the information in your profile will be prefilled.

Your profile allows you to: • • • •

Access your favourite products.

View your delivery location (s).

Add/edit locations for the shipment of your orders.

View your assigned budget (s). * * If you have limited access to products, they will appear in the product section.

Notes: Since your login is linked to your Concordia netname and password you will notice that some fields are not editable (e.g. password, email).

Clicking on “My CU Account.” will log you out of the Print Store site.

ORDERING PRINT PRODUCTS 1.

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Drag and drop files. Choose your paper stock and select options (certain products will not require stock choice).

Type your project name.

Enter the number of pages Select a budget Quantity” enter the quantity needed.

Click on “Add to cart”. You will be automatically directed to the checkout page.

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Notes: You can add comments or notes regarding your order in the “Notes section” to communicate specific information to the Print Store team.

You can add a product to your “favourite products” by clicking on the star icon.

If you have several budgets under your account, you will be able to choose the budget you wish to use to complete an order at the product level, cart, or checkout level. If no budget code is selected the default account will be billed.

ORDERING STATIONERY Access the products selection by clicking on the products tab or selecting it from the drop-down menu.

1. Select the product.

2. Enter or select quantity.

3. Click on “Add to cart”. You will be automatically directed to the checkout page.

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Notes: You can add comments or notes regarding your order in the “Notes section” to communicate specific information to the Print Store team.

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You can add a product to your “favourite products” by clicking on the star icon.

If you have several budgets under your account, you will be able to choose the budget you wish to use to complete an order at the product level, cart, or checkout level. If no budget code is selected the default account will be billed.

ORDERING BUSINESS CARDS 1. Select the product.

2. Select quantity.

3. Design your business card by clicking on the “Customize” button if you need a basic design card.

4. For all other request, complete the form. The link is on the product page.

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ORDERING BUSINESS CARDS 4. Fill in the information needed on your business cards. Make sure that any text you add is within the red dotted line. If your text is outside the lines we will not be able to produce your cards.

5. Once you’ve completed the information click on next.

If you feel this design doesn’t respond to your needs, please complete the form on the product page instead.

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Completing a bilingual business card. All of the fields are on the first page.

Tips: Use the second diploma field if the text is outside the red dotted line.

Verify page 2 as you fill in the fields.

6. Review your card and check on the approved checkbox if you are satisfied. Add it to the cart. You will be redirected to the product page, enter or select the quantity needed, and Click on “add to cart” to complete your order.

You can also download proof. If you wish to change the information click on the “Back” button.

LOGO notice Please note that you will see the university logo while editing your product in the “Editor” section but not in the “Approval” section. Your final printed product will include the logo associated with your design.

Review your information and click the “I have reviewed and approved my design” to add to the cart.

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ORDERING CUSTOMIZABLE LETTERHEADS 1. Select the product.

2. Click on the customize button.

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ORDERING CUSTOMIZABLE LETTERHEADS 3. Complete the information (department, building, room number, extension...). Once you’ve completed the information click on next.

4. Review your letterhead 5. Check on the approved checkbox if you are satisfied. Add it to the cart.

You will be redirected to the product page, enter or confirm the quantity needed to complete the order.

Select the budget you wish to use.

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LOGO notice Please note that you will see the university logo while editing your product in the “Editor” section but not in the “Approval” section. Your final printed product will include the logo associated with your design. Review your information and click the “I have reviewed and approved my design” to add to the cart.

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YOUR CART Access your cart to review your order by clicking on the cart icon in the main navigation.

• You can leave items in your cart and complete your order at your convenience.

• You can edit your cart by removing an item, changing the quantity, or updating a budget.

To complete your order, simply click on “CHECKOUT.” Not done shopping? Click on “CONTINUE SHOPPING.” This will take you back to the product section.

Note: If you have several budgets under your account, you will be able to choose the budget you wish to use to complete an order at the product level, cart, or checkout level. If no budget code is selected the default account will be billed.

CHECKOUT On the checkout page, your billing, shipping address, and confirmation email will be prefilled.

1. Review the billing details.

2. Choose the shipment type (Internal distribution or Pickup).

3. Check “I accept these Terms & Conditions.”

4. Select internal account in the Payment type section.

5. Click on “Submit order.”

You will receive an order confirmation email once you have clicked on “Submit Order.”

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Notes: If you have specific shipping instructions.

Don’t hesitate to use the “Shipping Notes” field.

If you have several budgets under your account, you will be able to choose the budget you wish to use to complete an order at the product, cart or checkout level.

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ORDER STATUS Track the status of your orders by clicking “Order Status” at the footer.

You will be able to see if your order was produced, shipped, view the date, quantity, order number, and print or view invoices of current and past online orders.

To easily reorder a product, simply click on “Reorder this Item” to add the item to your cart and complete your order.

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You will be able to see the status of your order (s).

Received, in production, processed, shipped and completed.

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CONTACTS Print products and orders printstore@concordia.ca 514-848-3483 Quotes and special orders printing@concordia.ca 514-848-2424, ext. 3481 Help printstorehelp@concordia.ca