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Records Management

Records Management

Contact: Billie Clayton – 972-941-7222

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City Records Manager/Archivist Email: Billiec@plano.gov

As a public sector organization, most of our records are subject to the Public Information Act, which means we have to make our records (includes paper and electronic files, emails, call logs, etc.) readily available to members of the public, if requested. This includes employee information related to pay, performance, and discipline. It is important you let employees who may not be familiar with public sector organizations know this information to better manage any expectations they have regarding privacy of what they may consider “personal” information.

It is also important to know this so that written words can be measured carefully. A good rule of thumb when it comes to putting anything in writing: would you be comfortable with the words you wrote being published on the front page of a newspaper? If not, then don’t write it!

We also have to comply with laws related to how long we keep original documents. The Records Management Division is available to assist with records storage and destruction. More information can be found on the Records Management page on SharePoint. (https://cityofplano.sharepoint.com/pages/default.aspx)

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